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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

TCC Land Commercial Co., Ltd.

Job Description

Key Roles & Responsibilities​

1. Leadership & Staff Management

•   Oversee all hotel departments (Front Office, Housekeeping, F&B, Sales, Maintenance, etc.).

•    Hire, train, and motivate department heads and staff.

•    Foster a positive work culture and ensure high employee morale.

•    Conduct performance reviews and implement staff development programs.

2. Financial Management & Revenue Growth

•    Manage the hotel’s P&L (Profit & Loss), budgets, and financial performance.

•    Optimize RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and occupancy.

•    Control operational costs (labor, supplies, utilities) without compromising service quality.

•    Work with the sales and marketing team to drive revenue through promotions, events, and partnerships.

3. Guest Experience & Service Excellence

•    Ensure high guest satisfaction by maintaining service standards and addressing complaints.

•    Monitor online reviews (TripAdvisor, Google, OTA feedback) and implement improvements.

•    Develop loyalty programs and personalized guest experiences.

•    Conduct regular quality inspections (rooms, F&B, facilities).

4. Operations & Efficiency

•    Oversee daily operations to ensure smooth functioning across all departments.

•    Implement Standard Operating Procedures (SOPs) and brand compliance (if part of a chain).

•    Ensure maintenance, cleanliness, and safety standards are met.

•    Manage inventory (food & beverage, linens, amenities) and vendor relationships.

5. Sales, Marketing & Business Development

•   Work with the sales team to attract corporate clients, MICE (Meetings, Incentives, Conventions, Exhibitions), and leisure travelers.

•   Develop pricing strategies and promotional campaigns.

•   Build relationships with local businesses, travel agencies, and online travel agencies (OTAs).

6. Compliance & Risk Management

•    Ensure compliance with health, safety, labor, and licensing regulations.

•    Handle emergencies (security threats, natural disasters, guest incidents).

•    Oversee data security.

7. Property Maintenance & Upkeep

•    Ensure the hotel’s facilities (rooms, lobby, restaurants, pools, etc.) are well-maintained.

•    Oversee renovations, upgrades, and preventive maintenance programs.

8. Technology & Innovation

•    Implement and optimize Property Management Systems (PMS), POS systems, and booking engines.

•    Explore automation (self-check-in, chatbots, AI-driven guest services).

9. Crisis & Risk Management

•    Handle emergencies (e.g., natural disasters, security threats, or guest incidents).

•    Ensure compliance with legal and regulatory requirements.

10. Reporting, Community & Stakeholder Relations

•    Represent the hotel in local business and tourism organizations.

•    Report to corporate management or hotel owners on performance metrics.

•    Liaise with stakeholders (investors, franchisors, government authorities).

Skills & Qualifications

1.    Experience: 5-10 years in hotel management (previous roles like Front Office Manager, F&B Manager, or Operations Manager).

2.    Leadership: Strong decision-making, problem-solving, and team-building skills.

3.    Financial Acumen: Budgeting, forecasting, and revenue management expertise.

4.    Customer Service: Passion for delivering exceptional guest experiences.

5.    Adaptability: Ability to handle crises and changing market trends.

Benefits

• Monthly Service Charge

• Group Insurance

• Provident Fund

• Bonus based on performance

• Staff Meal

 Any interesting candidates, please send your updated CV to wisanee.c@tcc-private.com.

 "Only shortlisted candidates will be contacted"

Veda Siam

Job Description

About Us

VEDA Siam Co., Ltd. is a growing hospitality group with diverse restaurants, cafés, and large-scale projects such as the Coliseum Complex in Phuket. We are committed to providing exceptional guest experiences through outstanding service, innovative cuisine, and a welcoming atmosphere.

We are currently seeking passionate and experienced Restaurant Managers to lead our dynamic teams, maintain operational excellence, and ensure our restaurants consistently deliver high-quality standards.

Job Summary

The Restaurant Manager is responsible for the overall daily operations of the restaurant, ensuring smooth service, high-quality food and beverages, and exceptional guest satisfaction. This role involves team leadership, financial performance, staff development, and maintaining brand standards.

Key Responsibilities

Operations Management

• Oversee daily restaurant operations, ensuring efficiency and smooth workflow.

• Maintain high standards of food quality, service, and cleanliness.

• Ensure compliance with health, safety, and hygiene regulations.

Guest Experience

• Ensure every guest receives outstanding hospitality and service.

• Handle guest feedback, complaints, and resolve issues promptly.

• Implement initiatives to increase guest satisfaction and loyalty.

Team Leadership & Training

• Recruit, train, and manage restaurant staff, ensuring high performance and motivation.

• Develop team schedules and manage labor costs effectively.

• Conduct regular team meetings to communicate goals, updates, and standards.

Financial & Business Performance

• Monitor and manage restaurant budgets, sales, and expenses.

• Control inventory, purchasing, and waste reduction.

• Analyze performance data and implement strategies to maximize profitability.

Collaboration & Development

• Work closely with the executive team to implement company strategies.

• Support training and development initiatives in collaboration with HR/Training Manager.

• Contribute ideas for menu development, promotions, and guest engagement.

Destination Hospitality Management

Job Description

Overview

We are seeking an experienced Cluster Spa Manager to oversee and elevate spa and wellness operations across multiple properties within our portfolio. This role is responsible for driving operational excellence, financial performance, brand consistency, and exceptional guest experiences across all spa locations.

Key Responsibilities

• Oversee daily operations of multiple spa locations across the company’s property portfolio

• Ensure consistent implementation of spa standards, service quality, and brand positioning

• Lead, coach, and develop Spa Managers, therapists, and wellness teams across all sites

• Drive revenue performance through strategic pricing, promotions, memberships, and retail initiatives

• Monitor and manage budgets, P&L, cost control, and financial targets for all spa operations

• Collaborate with Operations, Sales, Marketing, and HR teams to support business objectives

• Ensure compliance with health, safety, hygiene, and licensing standards across all locations

• Analyze performance reports, guest feedback, and KPIs to identify opportunities for improvement

• Support new spa openings, renovations, and concept development where applicable

Requirements & Qualifications

• Minimum 5 years of experience in Spa & Wellness operations

• At least 3 years in a management or leadership role, preferably overseeing multiple teams or locations

• Strong understanding of spa operations, treatments, wellness concepts, and guest experience standards

• Proven ability to manage teams, budgets, and operational performance across multiple sites

• Commercial mindset with experience in revenue optimization and cost control

• Excellent leadership, communication, and stakeholder management skills

• Ability to travel between properties as required

Lalco Holdings

Job Description

Click here to apply : https://docs.google.com/forms/d/e/1FAIpQLSch0A7zeN6rbYHQjxm77x6l9PICk6Pb01oGVKd5EDp9OCf6PQ/viewform?usp=header

Job role:

Coffee Plantation Management (Main responsible):

ü Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü Supervise planting, harvesting, processing, and storage of coffee.

ü Implement sustainable and modern agricultural practices.

ü Coordinate with the accounting and procurement team for farm expenses and equipment.

ü Manage farm workers and ensure compliance with safety and labor standards.

Coffee Trading & Business Development (Optional) :

ü Analyze coffee trading opportunities including profit margins, inventory turnover, and market cycles.

ü Execute daily trading activities including product selection and portfolio execution.

ü Monitor market trends to inform pricing and sourcing decisions.

ü Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills include:

ü bachelor's degree (or higher) in Agriculture or a closely related field.

ü Minimum 5 years of experience in coffee plantation management.

ü Strong leadership and team management skills.

ü Good understanding of sustainable and commercial farming practices.

ü Ability to travel domestically and internationally as required.

ü Proficiency in Lao or English (both preferred).

ü Strong problem-solving, planning, and organizational skills.

Qualification: Agriculture, or related fields.

Working location: PAKSE- Champasack Province, Lao PDR (with domestic & international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

//

Report to owner.

Destination Hospitality Management

Job Description

Job Summary

We are looking for passionate and skilled Chefs at all levels to join our culinary team. From entry-level Commis Chefs to experienced Head Chefs, this role is ideal for individuals who are dedicated to food quality, creativity, teamwork, and operational excellence in a fast-paced kitchen environment.

Key Responsibilities

• Prepare, cook, and present food according to company standards and recipes

• Ensure food quality, taste, consistency, and presentation at all times

• Follow food safety, hygiene, and sanitation standards (HACCP)

• Assist in menu preparation, food costing, and inventory control (for senior levels)

• Manage kitchen operations during assigned shifts

• Supervise, train, and support junior kitchen team members (for Chef de Partie and above)

• Minimize food waste and control kitchen costs

• Maintain cleanliness and organization of kitchen and storage areas

• Work closely with service teams to ensure smooth operations

Requirements & Qualifications

• Relevant culinary experience based on position level

  • Commis Chef: Entry level or 1–2 years experience

  • Demi / Chef de Partie: 2–5 years experience

  • Sous Chef: 5+ years experience with supervisory skills

  • Head Chef: Strong leadership and full kitchen management experience

• Culinary education or professional training is an advantage

• Good knowledge of food preparation, kitchen operations, and hygiene standards

• Ability to work flexible hours, shifts, weekends, and holidays

• Team-oriented, proactive, and able to work under pressure

• Leadership and people management skills (for senior roles)

Panthera Group Co., Ltd.

Panthera Group was founded in 2005 as an amalgamation of food & beverage, nightlife, hotel, property, investment and management companies. Over those years, the company has grown to become the largest operator of bars, clubs and restaurants in Thailand.

Job Description

Responsibilities

• Oversee and manage all kitchen operations and staff

• Plan menus and ensure food quality, taste, and presentation standards

• Control food costs and manage inventory and purchasing

• Maintain kitchen cleanliness and food safety standards

• Train, supervise, and develop kitchen team members

• Coordinate with restaurant management and related departments

Qualifications

• Proven experience as a Head Chef or Senior Sous Chef

• Strong leadership and team management skills

• Responsible, punctual, and able to work under pressure

• Knowledge of food cost control and food safety standards

• Able to work 6 days per week with a rotational day-off schedule (5 / 6 days)

Working Schedule

• 6 working days per week

• Rotational days off (5-day / 6-day rotation)

Working Location : Craft 23 - Sukhumvit

Virgin Active (Thailand) Limited

Job Description

What’s the overall purpose of the job?

• Provide support to manage day-to-day operations of overall club in conjunction with Club General Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.

• Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.

• Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.

Qualification

• Minimum 2 years' experience in comparable position

• Experience in delivering impeccable customer service and responding to feedback and complaints

• Relevant tertiary qualifications or equivalent experience

• Excellent communication (in- person)

• Exceptional customer service

• Superior knowledge of local and national OH&Sregulations

• Number savvy and proficient with calculations

• Understanding of health and fitness industry is desirable

• MS Office (Word, Excel, Outlook) – intermediate

• Customer Relationship Management (CRM) database – intermediate

• Fluent written and spoken Thai and English language

Common Area Co., Ltd.

Marasca™ is all about changing your pace of life to rediscover yourself. As you walk through our doors, you will discover a feeling of home; stylish yet

Job Description

Job Scope:

EXPECTATIONS FOR YOUR ROLE:

• As a Front Office Manager, you are responsible & empowered to create & manage all activities relevant to Lub d core activities & promotions. Support the guests with their quest for information on our neighborhood & all hostel’s product offerings. As an Activities Manager, you are there as well to drive & guide the activity host/hosts, support all areas and spend time developing the hosts skills related to activities. Lead by example, driving the energy, spirit & motivation of the team and our guests. Build an active team environment in the day to day operations.

• You are to multitask into Front Office areas. Assign hosts as required to also multi-task across the various roles. You are a Scout Leader, an Expert Guide and the center of our Neighborhood. You will help guests connect to other guests and always Troubleshoot.

Key Duties as a Front Office Manager:

• Manager to create Lub d activities and events in collaboration with the Marketing staff.

• To supervise those activities and events that are provided for our guests according to schedule.

• To create, make, lead & participate with our guests in the activities and special events that we offer.

• Ensure all marketing tools and collateral are in place and well distributed inside and outside the hotel.

• To participate, engage, reply to the Whatsapp Social Space Social and promote the activities and events. 

• As a Manager you are a troubleshooter, positioning yourself within the hotel where guest needs are. Main support to the Front Office and F&B as needed, and guest requests as needed. You lead the team & yourself to meet the guest needs.

• You are to support all non room revenue programs, ensuring we have the right equipment and collateral in place.

• As a scout leader that knows the neighborhood & the location better than hosts. Share your knowledge & experience with guests & the hosts. Direct guests towards the tour counter regarding such guest’s inquiries.

• Attends guest's complaints, inquiries and requests, and refers problems to the Manager if unable to assist. You are empowered to solve the problems as a Guest Experience person and must collaborate with the Front Office team to do so.

• Responsible for the daily role of the Activities Host/Hosts, ensuring they are following the requirements of their job description & SOP’s.

• As the Guest Experience Manager you are to ensure monthly activity programs are in place, and ensure you are gathering details on participation, guest feedback  and create formal reports supporting the activity program & events program.

• Support the scheduling of Activities Host/Hosts & team with the F&B Manager and Hotel Manager.

Other Essential Duties & Responsibilities:

Winning Formula

• Ensuring self & team members welcome our guests to the world of Lub d, and the neighborhood, smiling and using eye contact at all times.

• Ensure guests enjoy Lub d activities & events experience.

• Create & serve the activities we offer to our guests in a timely manner and at the standard that is set by the Marketing staff, F&B Manager and Property Leader.

• Schedule activities and preparation, train hosts how to do this per SOP’s.

• Maintain all common areas and especially the Activity Hub in terms of appearance & cleanliness, also ensuring equipment is well maintained.

• You must ask our guests often how their stay is and if there is anything we can do to help them. Listen to their feedback and follow up with urgency & care, making sure we delight the guest with a quick response and caring attitude. Use the tools given to raise the problems, identify them, explain the issues, and propose solutions.

• You must multi-task, offering support through the hotel. Must be willing to constantly adapt to the needs & demands of our guests. 

• To assist guests often, approaching them if they may seem to need help, making sure their stay at the hotel is comfortable and an experience to remember. Encourage all hosts and every staff hotel member to do the same.

• Ensure that the guests depart the hotel with a positive impression. 

• Invite all satisfied guests to leave a positive review on all the online platforms.

• You are to maintain and develop good relationships with all 3rd party vendors, actual and potential partners and performers.

Means to success

• Creating a positive attitude. Be self-disciplined and self-motivated, and always willing to multi-task as guest needs & operations require.

• Dynamic: Progress, action, forward momentum. Pursues activities with energy and drive.

• Will have to work on various shifts, and days and support the variations to meet the guests needs.

• Encourage creativity, learning & new ideas for self and team. Aspire to provide services everyday.

• Placing emphasis on guest satisfaction and delivery prompt, courteous service.

• To be flexible and willing when asked to fill in any areas where needed to help or required and ready to other duties as required.

Administrative Duties

• Ensure all reports are completed as required, fill in daily log reports and handover to the next shift/team.

• Reply all guest reviews on all online platforms. Share with staff members and appropriate department feedback and analysis. Report to the Property Leader when required.

• Preparation for next day activities/events and arrangement needs.

• Conduct monthly safety training to Activities host/hosts.

• Monthly inventory for all activities’ equipment of all common areas.

• Be an ambassador for the Lub d brand, both in and out of work, promoting the positive reputation of the brand. Post positive comments on social media and information that is not confidential or can be negative on the brand reputation.

Human Resource needs

• Understanding, supportive, encouraging & helpful to all as a manager.

• Create a positive atmosphere with your colleagues and team members of the Hotel.

• Follow & supervise the rules & regulations stipulated by human resources around uniforms, personal hygiene & appearance.

• Ensure self & hosts are using appropriate language, positive attitude with guests and team members & relationship with guests and professionals.

Relations

• Report directly overall to the Property Leader.

• Assist in maintaining a close working relationship with all Departments of the Hotel, ensuring information is shared freely and timely

Knowledge & Performance

• Ensure self & hosts are selling the various products available to our guests, participate in the incentive programs & manage the incentive program tasks and reporting.

• Contribute to overall operational efficiency by performing relevant duties as assigned.

• Ensuring maximum guest satisfaction through guest interaction and attention from self & hosts.

• Establish honest, friendly, genuine & caring professional relationships with our guests. You are their guide, their scout and their neighbor.

• Provide guests with the most accurate and up to date information at all times regarding the hotel, relevant activities and events in the hotel, promotions & specials and local neighborhood events.

• Be a part of the training programs, and ensure all SOP’s are used by the hosts and restrained by you.

Commercial Action

• Have a thorough knowledge of the room types sold, the food & beverage products we sell, along with any other commercial products that drive revenue to the business.  It is your responsibility to maximize these revenues.

• Maintain the reputation for the Hotel and assist to increase the overall profitability and awareness.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing. 

What will I be doing?  

As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. 

• Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. 

• Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.  

• Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. 

• Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Monitor all costs and recommend measures to control them. 

• Ensure that the department operational budget is strictly adhered to. 

• Ensure that all outlets and banquets are managed efficiently according to the established concept statements. 

• Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. 

• Monitor and control vacation planning for the department. 

• Monitor, control and minimize overtime for the department. 

• Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. 

• Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.   

• Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. 

• Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols. 

• Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.   

• Establish a rapport with guests. maintaining good customer relationship. 

• Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers. 

• Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner. 

• Conduct monthly departmental meetings and daily operations briefings with Outlet Managers. 

• Maintain good working relationships with colleagues and all other departments. 

• Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within. 

• Train and develop Outlet Managers so that they are able to operate independently within their own profit centres. 

• Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers. 

• Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager. 

• Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers. 

• Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times. 

• Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. 

• Be the key person in driving the hotel’s Food Safety Management System (FSMS). 

• Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority. 

• Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority. 

• Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development. 

• Ensure that all team members provide courteous and professional service at all times. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.  

• Ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. 

• Carry out bi-yearly inventory of operating equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. 

• Good command in English, both verbal and written to meet business needs.  

• Working knowledge of mathematics. 

• Familiar with computer systems. 

• Relevant knowledge of food and beverage. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning.  

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to walk, stand, and /or bend continuously to perform essential job functions. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Food & Beverage Sales Manager handles the business of each Food & Beverage outlets in house. He / she implements all sales activities and maximizes business opportunities in his / her specific area of responsibility, under the general guidance and supervision of the Director of Food & Beverage / Food & Beverage Manager and in coordination with the Director of Operations. This role builds and maintains a quality database to broaden market reach and generate customer loyalty, creating awareness and build restaurants’ reputation in the local market. 

What will I be doing?  

As the Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards: 

• Implement all sales action plans related to the respective market with supervision under the Director of F&B / F&B Manager.  

• Ensure that the invoicing effectively corresponds to all services agreed upon and rendered. 

• Maximize F&B revenue through each upselling opportunity whenever possible.  

• Promote the hotel as often as possible through entertaining, conducting site inspections, and presentations of the hotel, etc. 

• Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts. 

• Organize regular visits in accordance to a predetermined plan and maintain good relationship with customers. 

• Meet and accompany any top key accounts, VIP guests upon arrival to ensure satisfaction.  

• Provide after-sales service and in particular, ensure that all guests’ complaints are taken seriously and discussed with the respective departments if necessary. 

• Keep well informed on the operations of all outlets especially in key departments. 

• Keep a record on former, existing, potential F&B guests and make a profile of them by using the guest database tool. 

• Prepare a tentative monthly schedule to record all sales and other related actives for the preceding month. 

• Approach guests in each F&B outlet and executive lounge on a daily basis, specifically targeting certain guests.  

• Collect guest feedback and organize coordination meeting with the F&B team for sharing and improvement purpose on a weekly basis or whenever necessary.  

• Obtain and familiarize with all market information by using the competitor awareness tool, especially for key F&B competitors’ production and related promotions, reporting to the Director of F&B / F&B Manager in a timely manner.  

• Maintain a high level of exposure for the hotel in major market areas through sales calls or joint sales calls, fax, and written communications.  

• Record all daily sales calls. 

• Submit production reports on your list of accounts on a monthly basis. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Food & Beverage Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• College or related degree. 

• Minimum 1 year of experience in a related field. 

• Proficient in English to meet business needs. 

• Familiar with the operation and application of the hotel’s computer / data processing system. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Capella Bangkok

Job Description

Hilton Hotel

Job Description

Welcome to Waldorf Astoria Bangkok!

The Property

The Waldorf Astoria Bangkok is a luxury hotel situated on the ultra modern Magnolia Ratchadamri Boulevard in the heart of Bangkok. The BTS Skytrain is nearby and the property is within 25 minutes of the Grand Palace, Temple of the Emerald Buddha and the Chatuchak Weekend Market. 

This is a 171 room and suites property, with 5 gorgeous F&B outlets, including a rooftop restaurant and 2 bars, an indulgent wellness spa, outdoor infinity pool and elegant meeting and wedding venues

The Role

As the Hotel Manager of Waldorf Astoria Bangkok, you will be the custodian of our brand’s legacy and pillars: a refined haven for our guests, sincerely elegant service, and unforgettable experiences. You will be responsible for overseeing the daily operations of the hotel, lead a team of executives, inspiring a culture of excellence, and a guest experience that embodies our brand’s promise. 

Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions  

Financially astute, you will support budget management process and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation. 

Above all, you are a visionary leader. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - the company recognized as the World’s Best Workplace by Great Place to Work and Fortune. Through your leadership, Waldorf Astoria becomes not just a place to work, but a place to belong. 

What You Bring to Waldorf Astoria Hotels & Resorts

• Luxury Director of Operations or Hotel Manager experience in key city locations with a strong F&B background

• Proven experience in Bangkok’s luxury market with the readiness for complexity and repositioning

• Experience in aligning operations with Forbes International Luxury standards – strong ability to elevate service culture, drive guest engagement and experiential differentiation at the property

• Outstanding communication, negotiation skills and stakeholder management expertise

• Leadership expertise and development, including exceptional levels of team member engagement

• Demonstrated ability to translate brand into experiences for guests and team members alike

About Waldorf Astoria Hotels & Resorts 

Waldorf Astoria Hotels & Resorts is built on a legacy of excellence. Our story began on Fifth Avenue in New York in 1893 and continued with the opening of Waldorf Astoria New York on Park Avenue in 1931, a hotel Conrad Hilton famously called “The Greatest of Them All.” What was once the world’s most iconic hotel is now a collection of landmark properties in the world’s most sought-after destinations. We are proud of a heritage defined by firsts, and a brand that continues to shape the future of luxury hospitality. 

Waldorf Astoria is designed to resonate with a guest we call the Prestigious Connoisseur. These guests are fluent in luxury, with a refined eye for design, detail, and service. They see travel as a way to deepen personal connection and seek experiences that are seamless, authentic, and elevated. Many are executives, entrepreneurs, or business owners who value discretion, precision, and beauty in equal measure. 

At Waldorf Astoria, we define effortless luxury — rooted in elegant service and brought to life through unforgettable experiences. We believe true luxury should make you feel at ease. It should never feel like a performance. 

Our brand is anchored by three brand pillars: refined haven, sincerely elegant service, and unforgettable experiences. As General Manager, your role is to bring these pillars to life across every touchpoint, guiding your team to deliver on our brand’s promise of excellence. 

About Hilton  

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests. 

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

Reignwood Holding Co., Ltd.

Job Description

Responsibility :

• Manage day-to-day operations to ensure efficiency and high standards.

• Oversee food preparation, presentation, and service quality.

• Recruit, train, and develop staff to deliver excellent service.

• Create staff schedules and monitor performance.

• Foster a positive work environment and resolve conflicts.

• Ensure customer satisfaction and handle complaints professionally.

• Maintain a welcoming atmosphere and uphold brand standards.

• Prepare and manage budgets, monitor expenses, and control costs.

• Analyze sales reports and implement strategies to increase revenue.

• Ensure accurate cash handling and POS operations.

• Monitor stock levels and coordinate with suppliers for timely replenishment.

• Reduce waste and maintain cost efficiency.

• Ensure adherence to health, safety, and hygiene regulations.

• Maintain compliance with company policies and local laws.
  

Qualifications & Skills:

• Bachelor’s degree in Hospitality Management or related field (preferred).

• Minimum 3–5 years of experience in restaurant or hospitality management.

• Strong leadership, organizational, and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Knowledge of financial management and inventory control.

• Proficiency in POS systems and MS Office.

URBANA ESTATE CO., LTD.

URGENTLY REQUIRED !!!

Job Description

Job Qualification 
- Bachelor's degree or equivalent required.
- A Minimum 3 years of experience in resident manager/hotel manager/Assistant general manager or related hospitality fields.
- Experience in hotel and service apartment is a plus 
- Excellent interpersonal and communication skills
- Leadership and management skills with ability to motivate staff
- Organized with a positive attitude, hardworking, professional, and enjoys working in a team environment.
- Strong organizational skills, attention to detail, ability to work under pressure including emergency situations and to prioritize tasks.
- Be able to work flexible working hours (including some weekends)
- Good computer  skill in MS office and google drive

Veda Siam

Job Description

About the role

We are seeking an experienced Bar Manager to join our dynamic team at Veda Siam in Phuket. As Bar Manager, you will be responsible for overseeing the day-to-day operations of our busy bar, ensuring exceptional customer service and maintaining a high-quality beverage program. This is a full-time position, offering the opportunity to work in the vibrant hospitality industry on the beautiful island of Phuket (Chalong).

What you'll be doing

1. Manage the bar team, including scheduling, training, and performance reviews

2. Develop and implement creative cocktail menus to showcase our premium spirits and liquors

3. Maintain inventory, order supplies, and manage the bar's budget

4. Ensure compliance with all relevant liquor licensing and health and safety regulations

5. Foster a positive and welcoming atmosphere for our guests

6. Provide exceptional customer service and handle any customer queries or concerns

7. Collaborate with the food and events teams to create unique beverage pairings and experiences

What we're looking for

1. Minimum 3 years of experience in a Bar Manager or similar role within the hospitality industry

2. Strong knowledge of cocktail recipes, bartending techniques, and beverage trends

3. Excellent customer service skills and the ability to lead and motivate a team

4. Proficient in inventory management and budget control

5. Passion for the hospitality industry and a commitment to delivering exceptional experiences

6. Fluency in English, with the ability to communicate effectively with both staff and customers

7. Flexible and adaptable to work in a fast-paced, dynamic environment

What we offer

At Veda Siam, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness package

2. Opportunities for professional development and career advancement

3. A dynamic and supportive work culture with a focus on work-life balance

About us

Veda Siam is a leading hospitality group in Thailand, known for our exceptional service, innovative dining concepts, and stunning properties. With a portfolio of luxury resorts, restaurants, and bars across Phuket and other popular destinations, we are dedicated to providing our guests with unforgettable experiences. As a forward-thinking and employee-centric organisation, we are committed to investing in our team and fostering a culture of growth and collaboration.

If you are passionate about the hospitality industry and excited to join a dynamic and growing team, we encourage you to apply for this role now.

MANEERIN PROPERTY CO., LTD.

Job Description

Responsibilities

• Perform quantity take-off and prepare BOQ from construction drawings, specifications, and related documents.

• Prepare BOQ for building and infrastructure works (roads, drainage, electrical, water supply, external, and landscape) for low-rise housing projects.

• Collect, verify, and analyze cost data including material prices, labor, and subcontractor quotations.

• Analyze and compare supplier/subcontractor quotations to ensure competitive and reasonable pricing.

• Prepare project budgets and feasibility budgets for investment and project evaluation.

• Support budget control activities including cost monitoring, Variation Orders (VO), and cost deviation reports.

• Coordinate with design, engineering, purchasing, and site teams, with occasional site visits for accurate cost validation.

• Ensure alignment between drawings, BOQ, and site conditions for accurate cost planning.

• Prepare cost reports and summaries for management decision-making.

• Review BOQ/cost data prepared by junior staff and provide technical guidance.

• Maintain and improve cost databases, templates, and estimation standards.

• Participate in supplier/subcontractor evaluation regarding pricing and performance.
  

Qualifications

• Education: Bachelor’s or Master’s degree in Civil Engineering, Construction Management, or a related field

• Experience: Minimum 10 years of experience in construction.

• Industry Experience: Strong background in in preparing infrastructure BOQb and real estate development, particularly in land subdivision and residential projects

• Skills:

  • Strong leadership and team management in cost estimation.

  • Excellent coordination and communication skills.

  • High level of accuracy, analytical thinking, and cost evaluation capability.

Te Mata Glamping Co.,LTD.

Job Description

Looking for a driven Operations Manager for a Boutique Resort in Khao Yai. (7 villas)

- Ensure smooth daily operation (able to plan man power according to hotel's occupancy)
- Ensure customer's satisfaction when problem arise & effective problem solving
- Control cost
- Help each department strategies their work and drive all staffs to perform their best
- Develop, implement and manage the operational departments' long term goals and projects implementations.
- Report to owner effectively

- Bachelor degree in Hotel management or other relevant field
- Experience at 4-5 stars resorts or pool villa resorts are preferred & great understanding of high-end customers
- At least 3 years of experience in hotel management or general management
- Communicates well in English & Thai
- Excellent organizational skills, communication skills, and problem-solving skills
- Passionate about creating memorable experience & strong customer-focused mentality
- Detailed oriented
- Has computer skills, including MS Excel, Word, and PowerPoint

If interested please email: temataglamping.careers@gmail.com

Siamese Asset Public Company Limited

At Siamese Asset, our goal is to be the most trusted property development company that delivers "Assets of Life" to our customers with cheaper price tag than other property

Job Description

Job Summary

We are seeking a highly skilled and dynamic Food & Beverage Manager to lead our F&B department. The successful candidate will be responsible for overseeing all F&B operations, ensuring exceptional guest experiences, maintaining high service standards, and driving financial profitability through effective cost control and innovative strategies.

Key Responsibilities

• Operational Excellence: Oversee daily operations of restaurants, bars, and banquet facilities to ensure seamless service and guest satisfaction.

• Financial Management: Manage budgets, control F&B costs (COGS), and analyze sales data to maximize revenue and profitability.

• Team Leadership: Recruit, train, and mentor service staff. Foster a positive work environment and conduct regular performance evaluations.

• Menu & Promotion Planning: Collaborate with the Executive Chef to develop creative menus, seasonal promotions, and marketing strategies to attract customers.

• Quality & Hygiene Standards: Ensure strict compliance with health and safety regulations (HACCP/GMP) and maintain cleanliness across all outlets.

• Guest Relations: Proactively engage with guests and handle complaints or feedback with professionalism and a solution-oriented mindset.

Qualifications

• Experience: Minimum 5 years of experience in F&B operations, with at least 2 years in a management or leadership role.

• Language Skills: Excellent command of English (both written and spoken). Knowledge of a third language is a plus.

• Leadership: Strong leadership, interpersonal, and problem-solving skills. Ability to work effectively under pressure.

• Technical Knowledge: Proficiency in Point of Sale (POS) systems and Microsoft Office.

• Education: Bachelor’s degree in Hotel Management, Business Administration, or a related field.

Phuket Island Marina Co., Ltd.

Job Description

About the role

We are seeking an experienced Assistant Restaurant Manager to join our dynamic team at Phuket Island Marina Co., Ltd.'. This full-time role is based in Phuket and will play a crucial part in ensuring the smooth and efficient operation of our restaurant.

What you'll be doing

• Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including team management, inventory control, and customer service

• Ensure high standards of food quality, presentation, and service are consistently maintained

• Collaborate with the culinary team to develop and implement seasonal menus and promotions

• Manage staff scheduling, training, and performance to build a motivated and skilled team

• Handle customer inquiries and complaints in a professional and timely manner

• Monitor and analyse sales data to identify opportunities for improvement

• Assist in the implementation of health, safety, and environmental policies

What we're looking for

• Minimum 3 years of experience in a similar Assistant Restaurant Manager or Deputy Manager role, preferably within the hospitality industry

• Excellent customer service skills and the ability to lead and motivate a team

• Strong problem-solving and decision-making skills, with the ability to work under pressure

• Proficient in inventory management, budgeting, and financial reporting

• Thorough understanding of food safety regulations and industry best practices

• Proficiency in English and Thai, both spoken and written

What we offer

At Phuket Island Marina Co., Ltd.', we offer a competitive salary, comprehensive benefits package, and opportunities for professional development. We are committed to fostering a positive and inclusive work environment where our employees can thrive.

If you are passionate about the hospitality industry and excited to be part of our team, we encourage you to apply now!

Destination Hospitality Management

Job Description

Job Overview

The Guest Experience Manager is responsible for delivering exceptional, personalized guest journeys across all touchpoints. This role ensures high satisfaction levels for international guests, with a strong focus on Russian- or Indian-speaking markets, while upholding brand service standards.

Key Responsibilities

• Act as the primary contact for Russian- or Indian-speaking guests, ensuring seamless communication and cultural understanding

• Oversee the complete guest journey from pre-arrival to post-departure

• Handle guest feedback, special requests, and service recovery professionally

• Coordinate with Front Office, F&B, Housekeeping, and other departments to ensure consistent service delivery

• Monitor guest satisfaction scores, online reviews, and feedback platforms

• Train and coach teams on service excellence and guest engagement

• Support VIP handling, loyalty guests, and special events

• Ensure brand standards and service SOPs are followed at all times

Requirements & Qualifications

• Fluent English (spoken and written) plus either:

  • Native or fluent Russian or

  • Native or fluent Indian language (Hindi or other Indian languages preferred)

• Proven experience in Guest Relations, Guest Experience, Front Office, or Hospitality Operations

• Strong interpersonal, communication, and problem-solving skills

• Culturally aware with a strong service mindset

• Ability to work flexible hours, including weekends and holidays

• Hotel or resort experience is highly preferred

DIVANA GLOBAL COMPANY LIMITED

Job Description

Job Descriptions:

Performance Management

• Monitor and evaluate the performance of spa therapists across all branches.

• Provide coaching, feedback, and development plans to enhance employee skills and service quality.

• Set clear goals and KPIs for staff aligned with company objectives.

Operations Oversight

• Ensure all spa branches operate smoothly and deliver consistent quality.

• Develop and enforce operational procedures and protocols.

• Monitor resource allocation, including scheduling and staff deployment.

Training and Development

• Design and implement training programs to improve therapist skills, customer service, and technical expertise.

• Stay updated on industry trends and introduce innovative techniques and services.

Customer Experience

• Oversee customer feedback and ensure complaints are addressed promptly.

• Drive initiatives to enhance the overall customer experience.

Business Growth and Strategy

• Collaborate with management to set revenue and service targets for each branch.

• Identify opportunities for expanding service offerings and enhancing profitability.

• Work on marketing and promotional strategies to attract and retain customers.

Compliance and Standards

• Ensure adherence to health, safety, and hygiene standards.

• Maintain compliance with local regulations and industry standards.

Job Qualifications:

• Bachelor’s degree in business administration, hospitality management, or a related field.

• At least 3 years experiences in Spa Manager, Hotel Manager or a similar leadership role.

• Strong knowledge of spa services, therapies, and customer service best practices.

• Proven ability to lead and motivate teams to achieve high performance.

• Excellent communication, problem-solving, and organizational skills.

• Flexibility to travel between branches as required.

PERSOL Thailand

Job Description

Key Responsibilities

• Supervise and manage the restaurant’s daily operations

• Oversee staff scheduling, performance evaluations, and training programs

• Maintain high standards of food quality, hygiene, and customer service

• Collaborate with the recruitment team to plan for future staffing needs

• Act as the primary liaison between the store and the corporate office

Qualifications

• Language: Proficient in Mandarin Chinese; strong English communication skills required

• Demonstrated leadership and organizational abilities

• Prior experience in food & beverage or retail management is highly desirable

G Gallery Co., Ltd.

Job Description

• Supervise daily bar operations and ensure high standards of service

• Train, schedule, and manage bar staff

• Create and update drink menus, including signature cocktails

• Maintain inventory levels and order supplies as needed

• Maintain cost control and achieve sales targets

• Collaborate with marketing team for seasonal promotions or events

• Minimum 2–3 years of experience in bar or beverage operations.

• Strong knowledge of cocktails and wines.

• Proven leadership and team management skills.

• Good command of English.

• Excellent communication and customer service skills.

BWH Hotels Asia

Job Description

Primary Duties: 

1. Leads in the preparation of the yearly Marketing Plan and participates in the preparation of the Strategic Business and Operating Plans.

2. Analyzes statistics and implement communications and media strategies for new and existing products to achieve set goals and objectives.

3. Provides strong, effective and highly visible leadership to the Marketing in order to capitalize the full potential.

4. Recommends the solutions and strategies to further improve the performance.

5. Acquires extensive product knowledge, its strength, weakness, opportunities and threats as against key competitors.

6. Proactively and positively positions the company in the marketplace and show differentiation from competitors.

7. Maintains relations with customers by organizing and developing specific customer-relations programs, determining company presence, and participating the conventions, promotional events, annual meetings, trade associations, and seminars.

8. Directs market research activities in order to keep abreast of changing demographics and other relevant issues in order to evaluate marketing and communication activities and to monitor emerging issues.

9. Ensures the organization is understood by the media and the media are interested in presenting information to the public in a manner that informs and educates them on the organization.

10. Manages the use of external resources as they pertain to the marketing and communications function (e.g. advertising agency, printers, etc.)

11. On an ongoing basis, develops and implements a comprehensive plan of action that addresses: Public Relations – local, regional, national collateral, display materials and direct marketing mail campaigns.

12. Works with BWH Hotels Head Quarter and international affiliates to capture global synergy and efficiency.

13. Reviews and monitors marketing communication including seasonal/regional promotions, advertising and customer relations via website and electronic direct mail.

14. Updates corporate website with new products, content and images as needed.

15. Optimizes a comprehensive marketing plan through Internet channels.

16. Manages and oversees Internet Marketing Program & Operations such as: email marketing, paid search, social networking, Web 2.0-based, Google AdWord, PPC, etc.

17. Manages social media outreach by implementing updates to all social media networks to create activities to increase fan base and referral rates.

18. Oversees and recommends SEO strategies, opt-in emails, and website enhancements/Maintenance and improve rank of organic search.

19. Makes suggestions to improve online marketing initiatives and ecommerce business based on current trends.

Knowledge And Skill Requirements:

• Bachelor’s degree in Marketing, Business Administration, Communications, or Hotel related field.

• Minimum 3–5 years of progressive experience in marketing, brand management, or strategic communications, with at least 3-senior leadership role.

• Strong communication skills (verbal & written) and ability

• Ability to monitor trends, propose improvements to online marketing and e-commerce performance, and innovate across marketing channels.

• Strong understanding of brand positioning, competitive analysis, customer segmentation, and value proposition development.

• Excellent leadership and people-management skills, able to motivate cross-functional teams and drive high performance.

• Fluent in English
  

Destination Hospitality Management

Job Description

Destination Group is a leading hospitality and lifestyle group with a diverse portfolio of hotels, restaurants, and lifestyle concepts across Thailand and international markets. We are driven by growth, innovation, and strong financial governance.

Job Description

We are seeking an experienced Corporate Accountant – Cluster Director to lead corporate and cluster-level accounting operations across multiple business units. This senior role is responsible for financial reporting, consolidation, compliance, and providing strategic financial insights to support business performance and expansion.

Key Responsibilities

• Oversee corporate and cluster accounting operations across multiple entities

• Lead monthly, quarterly, and annual financial closing and consolidation

• Ensure compliance with IFRS, tax, statutory, and audit requirements

• Manage budgeting, forecasting, and financial planning processes

• Establish and maintain strong internal controls and accounting policies

• Lead, coach, and develop finance and accounting teams

• Partner with senior management and operations to support strategic decisions

• Support new projects, system implementations, and business growth initiatives

Requirements

• Bachelor’s-Master's degree in Accounting, Finance, or related field

• CPA / ACCA / CA or equivalent qualification preferred

• Minimum 8–12 years’ experience in corporate or cluster accounting roles

• Strong experience in multi-entity or hospitality environments is an advantage

• Solid knowledge of IFRS, consolidation, and financial reporting

• Strong leadership, analytical, and stakeholder management skills

Destination Hospitality Management

Job Description

Role Purpose

To drive revenue growth, brand visibility, and market presence through proactive sales initiatives, marketing campaigns, events, and partnerships while upholding Hard Rock brand standards.

Key Responsibilities

Sales & Business Development

• Drive restaurant, group dining, corporate events, and brand activations revenue

• Develop and manage corporate, leisure, and local business accounts

• Generate new leads through networking, partnerships, and outbound sales

• Prepare sales forecasts, budgets, and performance reports

Marketing & Brand Activation

• Execute local marketing strategies aligned with Hard Rock global brand guidelines

• Manage digital marketing, social media promotions, and campaigns

• Coordinate PR activities, influencer partnerships, and media exposure

• Plan seasonal promotions, product launches, and merchandise tie-ins

Events & Entertainment

• Lead planning and execution of live music events, promotions, and special functions

• Collaborate with operations and entertainment teams to deliver brand experiences

Collaboration & Leadership

• Work closely with Operations and F&B teams to align sales efforts

• Train teams on promotions, upselling, and guest engagement

• Represent the brand at industry events and networking functions

Reporting & Analysis

• Monitor KPIs, campaign ROI, and market trends

• Analyze competitor activity and guest insights to drive strategy
  

Qualifications & Experience

• Degree in Marketing, Business, Hospitality, or related field

• 3–5 years’ experience in sales & marketing within hospitality, F&B, or lifestyle brands

• Strong background in events, entertainment, or branded venues preferred

Ananda Development Public Company Limited

Job Description

Responsibilities

• Deliver personalized butler and lifestyle services to UHNW guests and VVIP residents

• Anticipate needs and proactively arrange services (travel, dining, events, personal requests, etc.)

• Ensure privacy, confidentiality, and security standards at all times

• Handle special arrangements, private events, and bespoke requests

• Build long-term guest relationships and maintain guest profiles/preferences

• Lead, train, schedule, and supervise the butler / guest service team

• Set service standards, grooming, communication, and guest handling protocols

• Conduct daily briefings and performance coaching

• Monitor guest feedback and implement service improvement plans

• Ensure smooth day-to-day service operations

• Coordinate luxury lifestyle services e.g.

  • private transfers / chauffeur

  • fine-dining / Michelin reservations

  • wellness & retreat arrangements

  • private tours & exclusive experiences

• Maintain relationships with premium vendors and partners

• Prepare service reports and guest experience summaries

• Manage team schedules, budgets, and resource planning

• Ensure compliance with company standards and policies

Qualifications

• Bachelor’s degree in Hospitality, Hotel Management, Tourism, or related field

• 5+ years experience in luxury hospitality / butler / concierge / villa / private estate

• Experience working with UHNW / VVIP / Private Clients is highly preferred

• Strong leadership & team management skills

• Excellent communication — Thai & English (additional languages are a plus)

• Strong sense of service mindset, attention to detail, and emotional intelligence

• High discretion, confidentiality, and professionalism

• Ability to work flexible hours / weekends as required

The Thai Silk Co.,Ltd. (Jim Thompson)

The Iconic Global Lifestyle Brand from Thailand

Job Description

Supervises the outlet team in all aspects of the department and ensures service standards are followed. Maximizes revenues by upselling and following budget guidelines. Handles guest concerns, reacting quickly and professionally.

Key Responsibilities:

Operational:

• Ensure proper process of bills and charges for outlet guests

• Reports and explains any discrepancies in outlet checks, daily transactions, and reports

• Conducts daily pre-shift briefings to employees on preparation, service and menu

• Provides professional, friendly and engaging service.

• Supervises outlet team in all aspects of the department and ensure service standards are followed

• Maximizes revenues by upselling and following budget guidelines

• Handles guest concerns, reacting quickly and professionally

• Balances operational and colleague needs

• Have full knowledge of all menus and food promotions

• Ensures colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the outlet

•  Follows all safety and sanitation policies when handling food and beverage

Customer Service:

• Establishes rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food and beverage and service

• Verifies that guests are receiving the best possible service

• Interacts with guests to ensure their satisfaction, promote services and facilities of the hotel in all positive ways

• Listens to guests’ feedback to improve services.

• Liaises with department concerned to see that customer’s needs are met and satisfied.

Financial:

• Exercises efficient Payroll Management/Resource allocation through the establishment of a flexible workforce throughout the Division.

• Directs subordinates to ensure productivity meets standards given in accordance with The company Design Standards and Criteria and Food and Beverage Operations Manual.

• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment

• In charges of sales and performance of respective outlet, ensures that goals and profits are met.

• Ensure that prescribed cash-handling procedures are followed.

People Management:

• Supervises employees in the performance of their duties in accordance with policies

• Delegates appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety is maintained

• Supports training activities focused on improving skills, knowledge and attitude

• Ensures employees have a complete understanding of rules and regulations, and that behavior complies

• Monitors employee morale and provide mechanisms for performance feedback and development

• Conducts annual performance appraisals providing rational feedback

• Communicates guiding principles and core values to all levels of employees

• Ensures employees provide a courteous and professional service at all times

Apply for jobs in JobsDB and directly email Recruit@jimthompson.com

Tel. 02-700-2000 ext. 2919

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Safety & Security Manager is responsible for all security, fire prevention and safety issues, maintaining good working relationships with the relevant government organizations. 

What will I be doing?  

As the Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards: 

• Implement and supervise regularly Hilton International Safety & Security Management and Fire Prevention Regulations across all departments. 

• Ensure the protection of hotel property, guests, team members and their properties. 

• Organize daily patrols and security checks throughout the hotel. 

• Report and remove any potential accident or fire hazards to the Management. 

• Plan emergency procedures for fire and security as well as organize drills.  

• Conduct on-site guidance and rescue work of emergencies such as fire and explosions.  

• Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers. 

• Assist PSB, Fire Control Bureau and organize security officers in investigating all criminal cases and fire accidents in the hotel. 

• Work out security plans and organize Security Officers to ensure the safety of guests during VIP activities.  

• Establish and maintain good working relationships with PSB, Fire Control Bureau and other relevant government organizations. 

• Maintain a good rapport with other departments and team members. 

• Ensure that reporting and servicing deadlines are met. 

• Ensure that all team members understand and adhere to the hotel’s team member rules and regulations as well as security and emergency policies and procedures. 

• Carry out other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Safety & Security Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• College graduate or equivalent. 

• More than 5 years of hotel security managing experience. 

• At least 10 years of experience in security and fire control fields. 

• Proficient with the requirements of government regulations and technical rules. 

• Able to follow specifications for hotel services. 

• Capable of training team members. 

• Literacy in English to meet business needs, preferred. 

• Operations, management and labour related experience, preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

ONYX Hospitality Group

Job Description

Mandarin Oriental

Job Description

Hilton Hotel

Job Description

A Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As a Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective bar service with an emphasis on high quality, efficient service.
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated
• Set-up of the outlet in accordance with the pre-determined standards of the operation
• Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
• Evaluate the performance of the Team ensuring the highest standards of service are given at all times
• Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
• Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Adhere to the Company disciplinary policy when necessary
• Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
• Complete all necessary administration in accordance with Company procedures relating to all staff members
• Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
• Meet or exceed the monthly drink profit margin target

What are we looking for?

A Beverage & Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Customer Service experience in supervisory or above capacity
• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• A medium level of IT proficiency is required

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role
• Passion for delivering exceptional levels of Guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Khamin Development Co., Ltd.

Job Description

Jomtien Beach Hotel CO., LTD.

Job Description

Beach Club Manager at Alexa Beach Club Pattaya

(EN Version below)

: Alexa Beach Club Pattaya
: Operations
: Operations Director / General Manager

Alexa Beach Club

Alexa Beach Club Beach Club Manager Passion Entertainment

(Role Summary)

Beach Club Manager

1. Entertainment & Show

• Alexa Beach Club

2. (Floor Operations)

• Host/Hostess, Service, Bar, Runner

• Mood & Tone

• VIP Bottle Service

3. (Leadership)

• (briefing) Booking

4. (Reporting)

• 3–5 Entertainment

?

Beach Club Manager at Alexa Beach Club Pattaya

Work Location: Alexa Beach Club Pattaya
Department: Operations
Reports to: Operations Director / General Manager

About Alexa Beach Club

Alexa Beach Club is Pattaya’s leading beach club, blending entertainment, dining, and a beachside atmosphere into a truly unique experience. We are currently seeking a Beach Club Manager with strong passion and experience in entertainment to help elevate the guest experience every day.

Role Summary

Beach Club Manager is responsible for overseeing front-of-house operations, ensuring service quality, guest safety, smooth entertainment coordination, and delivering exceptional guest experiences.
This role is ideal for candidates with experience in entertainment venues, beach clubs, nightclubs, restaurants, or event-driven environments.

Key Responsibilities

1. Entertainment & Show Management

• Oversee daily entertainment operations such as DJs, dancers, performers, fire shows, and special acts.

• Coordinate between performers, lighting, sound, and operations teams to ensure smooth show execution.

• Create and maintain the signature Alexa Beach Club atmosphere.

• Work closely with the Marketing team to promote the venue, strengthen brand identity, and develop new show concepts, themes, and events.

• Handle and resolve on-the-spot issues effectively.

2. Floor Operations & Guest Service

• Manage front-of-house teams such as Hosts/Hostesses, Service, Bar, and Runners.

• Maintain proper floor ambience including music levels, lighting, mood & tone, and overall flow.

• Ensure high service standards and resolve guest issues professionally.

• Oversee table service, beverage service, VIP service, and bottle service.

• Ensure cleanliness, readiness, and safety throughout the venue.

3. Team Leadership

• Lead, motivate, and guide team members to maintain excellent service.

• Conduct pre-shift briefings to communicate show schedules, DJ lineups, promotions, and daily bookings.

• Plan and provide training to improve team performance and guest satisfaction.

4. Reporting & Administrative Tasks

• Prepare daily reports, incident reports, and summarize key events.

• Coordinate staff schedules, equipment requirements, and operational improvements.

Qualifications

• Minimum 3–5 years of experience in nightclubs, beach clubs, bars, or entertainment-related environments.

• Hands-on experience working with DJs, performers, or production teams.

• Strong leadership skills, team management abilities, and confidence in handling on-site challenges.

• Calm, adaptable, and detail-oriented, even under pressure.

• Good English communication skills.

• Able to work nights, weekends, and during special events.

Who We’re Looking For

• Someone who loves hospitality and understands the entertainment-driven service business.

• Energetic, detail-oriented, and passionate about creating fun and memorable guest experiences on the floor.
  

Jubilee Prestige Hotel Ratchadapisek

Job Description

Lamyong and Seaview Resort Co., Ltd.

Job Description

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

• Preserve excellent levels of internal and external customer service

• Design exceptional menus, purchase goods and continuously make necessary improvements

• Identify customers needs and respond proactively to all of their concerns

• Lead F&B team by attracting, recruiting, training and appraising talented personnel

• Establish targets, KPI?s, schedules, policies and procedures

• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

• Comply with all health and safety regulations

• Report on management regarding sales results and productivity

Hyatt Regency

Job Description

Summary

Administration

§  To oversee and assist in the preparation and update of the Front Office Departmental Operations Manual.

§  To conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

§  To represent the Rooms function on the hotel's Executive Committee in the absence of the Director of Rooms.

Customer Service

§  To ensure that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.

§  To ensure that Front Office employees also provide excellent service to internal customers as appropriate.

§  To assist in greeting and checking-in VIP and Long Stay guests, or to ensure that they are met by an Assistant Manager.

§  To ensure that all Front Office employees are aware of current promotions, policies and other important information.

§  To ensure that all Front Office employees are familiar with the hotel’s products and services.

§  To implement consistent guest recognition programmes and maintain a relevant guest history database.

§  To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

§  To personally and frequently verify that guests are receiving the best possible service during check-in and check-out.

§  To ensure that guest history records are accurately maintained and all repeat guests are pre-registered.

Financial

§  To maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

§  To ensure that the Front Office operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.

§  To maximise rooms sales and revenues for the hotel through appropriate yield management, upselling and inventory management initiatives, working closely with the relevant Heads of Department and Front Office employees.

§  To assist in monthly reforecasting, as appropriate.

§  To assist in the preparation of the Annual Business Plan.

§  To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Marketing

§  To assist in weekly yield and revenue management meetings, as necessary.

§  To assist in the preparation, utilisation and update of an annual Marketing Plan.

Operational

§  To monitor Rooms standards in general, working through the respective Head of Department to take corrective action where necessary.

§  To conduct frequent and thorough inspections of guest rooms and Rooms areas in general together with the Housekeeping Manager and other Assistant Managers - Front Office.

§  To ensure the strict control of room keys.

§  To assist in securing external guest accommodation in overbooking situations.

§  To ensure that public areas are clean and up to standard.

§  To ensure that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.

§  To ensure that all V.I.P. and long stay guests are met on arrival by an Assistant Manager.

§  To work closely with the Housekeeping and Engineering Departments to block rooms as necessary for maintenance.

§  To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

§  To assist in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.

§  To respond to the results of the Consumer Audit and ensure that the relevant changes are implemented.

§  To work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§  To make sure that Front Office employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

§  To ensure that all guest details are entered correctly in accordance with the principles of clean data.

§  To be aware of new market trends and service(s) offered by competitor hotels and the industry in general, to “be one step ahead” where appropriate.

Personnel

§  To assist in the recruitment and selection of all Front Office employees. To follow hotel guidelines when recruiting and use a competency-based approach to selecting employees.

§  To oversee the punctuality and appearance of all Front Office employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

§  To conduct annual Performance Development Discussions with Front Office employees, to support them in their professional development goals.

§  To plan and implement effective training programmes for all Front Office employees in coordination with the Training Manager and Departmental Trainers.

§  To support Departmental Trainers through ongoing feedback and assistance at monthly meetings.

§  To develop the skills and effectiveness of all Front Office employees through the appropriate training, coaching, and/or mentoring.

§  To prepare and post weekly work schedules, making sure that they reflect business needs and other key performance indicators.

§  To encourage employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

§  To support the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

Personnel

§  To ensure that employees have a complete understanding of and adhere to employee rules and regulations.

§  To ensure that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

§  To feedback the results of the Employee Opinion Survey and ensure that the relevant changes are implemented.

Other Duties

§  To maintain strong, professional relationships with the relevant representatives from competitor hotels and other organisations, including tour operators and local travel agents.

§  To respond to changes in the Rooms function as dictated by the industry, company and hotel.

§  To read the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

§  To attend training sessions and meetings as and when required.

§  To carry out any other reasonable duties and responsibilities as assigned.

Hyatt Regency

Job Description

Summary

External Description

Description - External

We are seeking a dynamic and results-driven Resort Experience Manager to lead all recreational activities of the resort, in close relation with the operational departments of the property, provide guests with memorable experience.

Resort Experience Manager will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  

This position will report directly to our General Manager. This person will play a vital role in entertaining, creating, budgeting, planning, organizing and monitoring all aspects of resort activities for all ages.

Resort Experience Manager will be responsible to ensuring impeccable service quality and driving revenue growth. This position requires strong leadership and organizational skills, works well under pressure, flexible, self-motivated and is willing to work long hours.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job Description

·         To develop with the General Manager, the policies and procedures for all experiences of the resort

·         To ensure events at experience website are up to date in conjunction with marketing department.

·         To ensure all experiences are well organized with respective departments.

·         To actively participate in the experience tours organized by the hotel together with the team of Experience Gurus.

·         Resort Experience Manager is one point of contact for all experience related guest queries. He / She ensures that all guest queries are responded in timely and in professional manner.

·         To interact with guests during the breakfast and around pool to ensure guests are discreetly informed about the day’s events and are encouraged to participate.

·         Work with Recreation team to ensure that house reef snorkeling is conducted in safe, friendly and professional manner.

·         To garner personal rapport with guests and ensure that their overall satisfaction.

·         To prepare monthly reports on all aspects, to include statistical analysis of participation and use of facilities, guest satisfaction and overall evaluation of the experiences.

Qualifications - External

·         Outgoing Personality

·         Ideally with a relevant degree, apprenticeship or diploma in Physical Education or related field.

·         Minimum 2 years' work experience as Recreation Supervisor or 2 years' work experience as Assistant Recreation Manager.

·         Certified Open Diving is an advantage. 

·         Good problem solving, administrative and interpersonal skills are a must.

“We care for people so they can be their best.”

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Safety & Security Manager is responsible for all security, fire prevention and safety issues, maintaining good working relationships with the relevant government organizations. 

What will I be doing?  

As the Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards: 

• Implement and supervise regularly Hilton International Safety & Security Management and Fire Prevention Regulations across all departments. 
• Ensure the protection of hotel property, guests, team members and their properties. 
• Organize daily patrols and security checks throughout the hotel. 
• Report and remove any potential accident or fire hazards to the Management. 
• Plan emergency procedures for fire and security as well as organize drills.  
• Conduct on-site guidance and rescue work of emergencies such as fire and explosions.  
• Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers. 
• Assist PSB, Fire Control Bureau and organize security officers in investigating all criminal cases and fire accidents in the hotel. 
• Work out security plans and organize Security Officers to ensure the safety of guests during VIP activities.  
• Establish and maintain good working relationships with PSB, Fire Control Bureau and other relevant government organizations. 
• Maintain a good rapport with other departments and team members.
• Ensure that reporting and servicing deadlines are met. 
• Ensure that all team members understand and adhere to the hotel’s team member rules and regulations as well as security and emergency policies and procedures. 
• Carry out other reasonable duties and responsibilities as assigned. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Safety & Security Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• College graduate or equivalent. 
• More than 5 years of hotel security managing experience. 
• At least 10 years of experience in security and fire control fields. 
• Proficient with the requirements of government regulations and technical rules. 
• Able to follow specifications for hotel services. 
• Capable of training team members. 
• Literacy in English to meet business needs, preferred. 
• Operations, management and labour related experience, preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

ONYX Hospitality Group

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

ONYX Hospitality Group

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Outlet Manager is concerned with the strategic management of the Restaurant, in line with prescribed Hilton policies and procedures. 

What will I be doing?  

As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 

• Actively seek verbal feedback from customers and team members at each service period. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 

• Be available to assist on duty in the restaurant and bars during any busy days or special events. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 

• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and Managers, assessing team members against these standards. 

• Ensure that training on departmental standards is regularly conducted in the outlets. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.). 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, and handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Maintain event and function histories to assist with returning events. 

• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B operational and roster meetings. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Seek out and maximize departmental and hotel revenue opportunities. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager. 

• Assist the F&B Manager with preparation of event brochures. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Supervise the financial performance of the department in line with the profit plan. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company control procedures, control costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans for the department. 

• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all the relevant information before commencing employment. 

• Assist with planning and ensuring departmental orientation is carried out. 

• Ensure that the Orientation Training manual for each outlet is kept up to date. 

• Ensure that standards training, and assessments are carried out. 

• Ensure the health, safety and well-being of customers and all team members. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Ensure that hygiene training is conducted at least once a year. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, 

• service techniques, and guest interaction. 

• Considerable skills in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Executive Floor Manager greets and registers guests, providing prompt and courteous service. He / she checks guests out of the hotel and resolves guests’ challenges throughout their stay in our hotel. This role upgrades and promotes hotel services and amenities and upsells products to the guests. 

What will I be doing? 

As the Assistant Executive Floor Manager, you will be responsible for performing the following tasks to the highest standards: 

• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.  

• Make appropriate selection of rooms based on guest needs, code electronic keys and non–verbally confirm room numbers and rates.  

• Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring that guests know location of rooms containing room keys, tokens of our appreciation and gifts to guests, etc. 

• Ensure rooms and services provided by the hotel are correctly accounted for within guests’ statements, assist guests with check out payments or charges, accepting and recording vouchers, credit card transactions, traveller’s checks and other forms of payment, converting foreign currency at current posted rates.  

• Greet customers immediately with a friendly and sincere welcome using positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information on outlet hours, special VIP programs, events, etc. 

• Receive special requests from guests, respond appropriately or forward requests to appropriate team members for decision and action. 

• Promptly answer the telephone and email inquiries, input messages into the computer system and advise other team members of special guests’ needs. 

• Take messages and communicate the content to guests, retrieve mail, packages, facsimiles or other special items for customers as requested.  

• Field guests’ complaints, conducting thorough research to develop the most effective solutions and negotiate results.  

• Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  

• Remain calm and alert especially during emergency situations and heavy hotel activity, planning and implementing detailed steps by using experienced judgment and discretion. 

• Take an active role in the team by being kind, cooperative and helpful, never forgetting the person behind the guest. 

• Actively take part in training where and when required, attend formal training sessions and on the job training to maintain standards and develop skills and abilities.  

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Take an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Ensure that VIP guests are treated personally and recognized as an individual. 

• Assist the Guest Service Manager by blocking rooms according to guests’ preferences. 

• Print welcome letters from the Guest Relation Manager, and for 1st time stay Hilton Honors guests, arrange welcome cards and ensure that they are placed in guests’ rooms or presented at the time of arrival. 

• Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon. 

• Facilitate the operation of the VIP gift amenity menu by offering it to guests, ensuring that VIPs receive their chosen amenity items. 

• Liaise with Sales, Reservations and the Business Development team to handle corporate guests. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Provide extra services for VIP guests including offering of refreshments, cold towels and other courtesies upon arrival. 

• Carry out ticket reconfirmation, safari bookings and make guest reservations when required. 

• Ensure a prompt and efficient departure by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct. 

• Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members. 

• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure that the overall appearance of the Executive Lounge is neat and tidy at all times. 

• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. 

• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action is taken. 

• Prepare the Executive Lounge for F&B service, monitoring service and preparation areas to ensure cleanliness and presentation standards. 

• Ensure that the Front Office Manager is kept aware and up to date with operational issues. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person, pending action is completed and guest satisfaction confirmed.  

• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. 

• Ensure the day-to-day functions of the Executive Lounge are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-up.  

• Monitor inventory of the Executive Lounge’s stock including DVDs and CDs to ensure that all items provided to guests are returned and accounted for. 

• Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is actioned accordingly. 

• Ensure that the Executive Lounge’s stock is managed and not wasted, maintaining costs where possible. 

• Keep up to date and aware of competitors’ activities in order to be informed. 

• Adhere to the hotel selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manual, and Fire procedures and regulations, being a part of the Fire team when and where directed. 

• Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount. 

• Adhere to the company’s credit policy at all times when managing cash, credit card transactions, city ledgers, vouchers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. 

• Provide safety deposit boxes to guests, ensuring that guests’ valuables are safe and secure at all times. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money. 

• Attempt to communicate with guests in guests’ native language, if applicable. 

• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Assistant Executive Floor Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 3 or 5 years of related work experience preferred. 

• Able to perform moderately complex mathematical calculations without error.  

• Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs. 

• Able to access and accurately input information using a moderately complex computer system. 

• Strong leadership and communication skills. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Marriott International

Job Description

Hyatt Regency

Job Description

Summary

Job Summary:

We are seeking an experienced and passionate Latin American Sous Chef to join our dynamic culinary team at Hyatt Regency Phuket Resort. The ideal candidate will bring authentic Latin American flavors and innovative techniques to our kitchen, ensuring an exceptional dining experience for our guests. The Latin American Sous Chef will assist in managing the kitchen, supervising food preparation, maintaining quality standards, and leading a team with enthusiasm and expertise.

Key Responsibilities:

Menu Development & Execution:

Design and develop authentic Latin American dishes, focusing on fresh, high-quality ingredients.
Ensure consistency in taste, quality, and presentation of all Latin American dishes.
Collaborate with the Executive Chef to introduce seasonal menus and specials.

Kitchen Management:

Assist in overseeing kitchen operations, ensuring smooth workflow during service.
Monitor food preparation and production to maintain quality control.
Ensure all dishes comply with food safety regulations and hygiene standards.

Team Leadership & Training:

Lead, mentor, and train the kitchen team on Latin American cuisine techniques and plating standards.
Foster a positive, collaborative, and high-performance kitchen culture.
Supervise and guide kitchen staff during service to maintain efficiency and quality.

Cost Control & Inventory Management:

Monitor food costs and ensure optimal inventory management.
Minimize waste and maximize the use of ingredients to maintain profitability.
Assist with supplier negotiations and sourcing of authentic Latin American ingredients.

Guest Satisfaction & Feedback:

Engage with guests to gather feedback and ensure a memorable dining experience.
Continuously improve and refine dishes based on guest preferences and trends

Job Summary:

We are seeking an experienced and passionate Latin American Sous Chef to join our dynamic culinary team at Hyatt Regency Phuket Resort. The ideal candidate will bring authentic Latin American flavors and innovative techniques to our kitchen, ensuring an exceptional dining experience for our guests. The Latin American Sous Chef will assist in managing the kitchen, supervising food preparation, maintaining quality standards, and leading a team with enthusiasm and expertise.

Key Responsibilities:

Menu Development & Execution:

Design and develop authentic Latin American dishes, focusing on fresh, high-quality ingredients.
Ensure consistency in taste, quality, and presentation of all Latin American dishes.
Collaborate with the Executive Chef to introduce seasonal menus and specials.

Kitchen Management:

Assist in overseeing kitchen operations, ensuring smooth workflow during service.
Monitor food preparation and production to maintain quality control.
Ensure all dishes comply with food safety regulations and hygiene standards.

Team Leadership & Training:

Lead, mentor, and train the kitchen team on Latin American cuisine techniques and plating standards.
Foster a positive, collaborative, and high-performance kitchen culture.
Supervise and guide kitchen staff during service to maintain efficiency and quality.

Cost Control & Inventory Management:

Monitor food costs and ensure optimal inventory management.
Minimize waste and maximize the use of ingredients to maintain profitability.
Assist with supplier negotiations and sourcing of authentic Latin American ingredients.

Guest Satisfaction & Feedback:

Engage with guests to gather feedback and ensure a memorable dining experience.
Continuously improve and refine dishes based on guest preferences and trends

ONYX Hospitality Group

Job Description

Marriott International

Job Description