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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

SUN PLUS ONE PTE. LTD.

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Job Description

Job Description & Requirements

Job Description

• Daily Operations Management: Overseeing day-to-day operations to ensure smooth workflow, including spa scheduling, booking systems, turn times, and room readiness.
• Team Leadership and Supervision: Hiring, training, mentoring, and supervising spa therapists, estheticians, receptionists, and support staff. Conducting performance reviews and managing staff scheduling to ensure adequate coverage.
• Guest Service Excellence: Ensuring a high-quality guest experience, maintaining a welcoming ambiance, and addressing client complaints or queries promptly to build loyalty.
• Financial Performance: Developing and managing budgets, monitoring key performance indicators (KPIs) like revenue per hour and retail sales, and managing payroll and expenses.
• Inventory and Vendor Management: Overseeing inventory levels for spa products and retail items, ordering supplies, and negotiating with vendors.
• Marketing and Promotion: Collaborating on marketing strategies to drive bookings, creating seasonal packages, and updating the spa menu.
• Compliance and Safety: Ensuring strict adherence to hygiene standards, sanitation regulations, and health and safety compliance.

Requirements

• At least 2 years of experience in local spa industry, preferably with a hospitality or professional local spa diploma and above.
• Able to commit long hours and on standby 24-7.
• 6 days work week and willing to work on weekends and PHs.
• Ability to create and manage budgets, set KPI targets and control costs.
• Proven ability to recruit, train, schedule, and motivate a diverse team of therapists and support staff.

  Apply Now  

HOUSE + PTE LTD

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Job Description

Role Overview: We are looking for a dedicated and professional Female Supervisor to lead our female-only spa and bathhouse operations. As the key person in charge of this private sanctuary, you will ensure a seamless, hygienic, and high-standard wellness experience for all our female guests.

Key Responsibilities:

· Operational Excellence: Oversee daily operations within the female spa/bathhouse area to ensure a smooth workflow and premium service standards.

· Team Leadership: Supervise and mentor staff, ensuring strict adherence to standard operating procedures (SOPs) and service quality.

· Compliance & Safety: Maintain the highest standards of cleanliness and hygiene in accordance with Singapore regulations (e.g., NEA guidelines).

· Service Coordination: Liaise with the front desk, therapists, and housekeeping teams to provide a unified guest journey.

· Guest Relations: Professionally manage customer inquiries, feedback, and any operational issues, ensuring swift resolution.

· Resource Management: Manage staff rostering, attendance, and inventory levels to ensure the facility is always well-stocked and adequately staffed.

Requirements:

· Industry Experience: At least 2–3 years of supervisory experience in the spa, wellness, or hospitality sector.

· Leadership Skills: Strong team management and interpersonal skills to lead a diverse service team.

· Problem-Solving: Proven ability to handle customer complaints and resolve conflicts effectively.

· Operational Flexibility: Able to work rotating shifts, including night shifts, weekends, and public holidays.

· Gender Requirement: Due to the nature of the work environment (private female bathhouse/changing area), this position is open to female candidates only to maintain guest privacy and comfort.

· Communication: Proficiency in English and Mandarin is preferred to assist a diverse range of guests and team members.

  Apply Now  

Marriott International

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Job Description

  Apply Now  

Mandai Resorts Pte. Ltd.

About Banyan Tree Group

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Job Description

Main Duties and Responsibilities

We are seeking talented and experienced Spa Therapists to join our Spa team here in Mandai Rainforest Resort by Banyan Tree. Our therapists will be our ambassadors to uphold Banyan Tree’s standard of excellence by delivering outstanding spa treatments, and providing personalized, high-quality treatments amidst in the luxury of our Spa treatment rooms

Key Responsibilities

• Treatments – To provide a full spectrum of spa treatments including body massages, body treatments, body wraps etc. In doing so, you would use Banyan Tree’s range of high-quality products and techniques, with the aim of providing our guests with an exceptional and memorable experience

• Spa Operations – you will ensure that our Spa lives up to the standards benefitting our brand by ensuring the cleanliness and presentation of the premise.  This includes looking into housekeeping matters such as replacing soiled linen and other related duties.

• Guest Services – drive guest experience by ensuring our treatment rooms adhere to brand standards in terms of temperature, ambience etc.  In performing this role, you will need to always maintain adequate product supplies.

Job Requirements

• Professional certification (e.g WSQ Certificate in Spa Services, CIBTAC Diploma in Spa Therapy, relevant NITEC courses) or equivalents qualification

• Experience in a similar capability, and in an establishment of a similar standing. 

• Excellent knowledge of spa operations, spa management, treatments and other related aspects. 

• Strong interpersonal, communication and organizational skills.

Marriott International

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Job Description

Mandai Resorts Pte. Ltd.

About Banyan Tree Group

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Job Description

Main Duties and Responsibilities

We are seeking talented and experienced Spa Therapists to join our Spa team here in Mandai Rainforest Resort by Banyan Tree. Our therapists will be our ambassadors to uphold Banyan Tree’s standard of excellence by delivering outstanding spa treatments, and providing personalized, high-quality treatments amidst in the luxury of our Spa treatment rooms

Key Responsibilities

• Treatments – To provide a full spectrum of spa treatments including body massages, body treatments, body wraps etc. In doing so, you would use Banyan Tree’s range of high-quality products and techniques, with the aim of providing our guests with an exceptional and memorable experience

• Spa Operations – you will ensure that our Spa lives up to the standards benefitting our brand by ensuring the cleanliness and presentation of the premise.  This includes looking into housekeeping matters such as replacing soiled linen and other related duties.

• Guest Services – drive guest experience by ensuring our treatment rooms adhere to brand standards in terms of temperature, ambience etc.  In performing this role, you will need to always maintain adequate product supplies.

Job Requirements

• Professional certification (e.g WSQ Certificate in Spa Services, CIBTAC Diploma in Spa Therapy, relevant NITEC courses) or equivalents qualification

• Experience in a similar capability, and in an establishment of a similar standing. 

• Excellent knowledge of spa operations, spa management, treatments and other related aspects. 

• Strong interpersonal, communication and organizational skills.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

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Job Description

The Spa Manager ensures that every guest who enters the spa & fitness centre is assisted and cared for. Treatment packages are fulfilled and retail products made aware to all members/guests that enter the Spa. He / she oversees the spa and fitness operation team and assists the Management in ensuring that the outlet runs an efficient and profitable operation.

Responsibilities:

• Meets & handles potential members and any other walk-in clients/guests in a professional, well- mannered and friendly way.

• Conducts outlet tours to new clients/guests whenever necessary.

• Handles member/guest’s requests and complaints and provide vital information to the Management for the purpose of improving members’/guests’ satisfaction.

• Builds good, professional relationships with all members/guests and deals with any queries with the objective of offering the member/guest an excellent service standard.

• Carries out consultations when necessary.

• Ensures fulfilment of all members’ benefits or guests’ privileges and that all members / guests are attended to in the spa.

• Monitors and supports Executives and associates in advising and closing sales of packages and retail products.

• Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa to visitors

• Manages and upkeeps Level 5 Lifestyle floor – gym, pool, Spa as a whole to offer complete “lifestyle” package and services to public and guests

• Supervises the day-to-day operations of Spa, Pool and gym including rostering, cleanliness, maintenance of the Lifestyle floor.

• Oversees and coordinates workshops and any other events associated with the hotel.

• Initiates maintenance of the facilities and equipment of the outlet and level 5 and ensures that good working conditions of the facilities.

• Assists in monitoring operations budgets and ensures all costs/sales commission are controlled.

• Ensures associates’ professionalism while handling guests/members.

• Fully understands the rules and regulations of the outlet and ensures that all hygiene standards, fire and safety rules and regulations are met and adhered to.

• Manage the rostering, keeping a proper record of overtime hours, Public Holiday & annual leave for the spa & fitness team.

Requirements:

• Minimum diploma in Hospitality Management preferably in Spa Management

• With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.

• Minimum 2 years experience in similar capability and/or at least 5 years in Spa Management

• Strong administrative and organization skills

• Excellent interpersonal and human relations abilities

• High level of flexibility and adaptability

• Able to work on weekends and public holidays