The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

La Flora Group, Khao Lak

Job Description

Aloha Resort

Job Description

About the Role

Aloha Resort is seeking an experienced Resort Manager to oversee the day-to-day operations of our stunning beachfront property in the paradise of Ko Samui, Surat Thani. As the Resort Manager, you will play a pivotal role in ensuring the smooth and efficient running of the resort, catering to the needs of our guests and leading a team of dedicated hospitality professionals. This full-time role is an excellent opportunity to make your mark in the industry and contribute to the continued success of our exceptional resort.

What You'll Be Doing

• Manage all aspects of resort operations, including guest services, front office, housekeeping, food and beverage, and maintenance

• Develop and implement strategies to enhance the guest experience and maintain high levels of customer satisfaction

• Oversee the training, and development of resort staff, fostering a positive and productive work environment

• Manage budgets, financial reporting, and inventory control to ensure the resort's profitability and sustainability

• Ensure compliance with all relevant laws, regulations, and industry standards

What We're Looking For

• Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team

• Proficiency in using hospitality management software and technology

• Passionate about the hospitality industry and committed to delivering exceptional customer service

• Fluency in English and Thai languages

What We Offer

• In House Boarding

• Service Charge

• Uniforms

• OC

• 3 meals per day

Elephanthills Co., Ltd.

Job Description

• Oversee the operations functions of the camp and be responsible for assisting the Residence Manager and Management Team in the efficient and effective operation.

• Manage and oversee the aspects of accommodation and tour operations.

• Hold regular briefings and meetings with the Employer.

• Ensure full compliance with camp operating controls, policies, procedures and service standards.

• Handling customer complaints and other issues to maintain a high level of customer satisfaction

• Ensure all decisions are made in the best interest of the camp and management.

• Coordination with other staff, where needed, for the execution of all activities and functions.

Qualifications

• Bachelor's in Hotel and Tourism management or related.

• Have experience in the hotel industry and be in management level for at least 3 years.

• Proficiency in English (reading, writing, speaking, listening).

• Able to use a computer with Microsoft Office.

• Have problem solving skill and be a good leader.

• Able to work under pressure.

• Able to work in Amphoe Phanom, Suratthani

Please, recheck the qualification of this position before apply this job.
Thank you 

Contract : Khun Tom
Tel 093-2433248

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Operator Manager organizes and coordinates services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures.  

What will I be doing? 

As the Assistant Operator Manager, you will be responsible for performing the following tasks to the highest standards: 

• Actively seeking verbal feedback from customers and team members at every opportunity. 

• Implementing actions to make improvements to customer service. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Front Office Manager / Assistant Front Office Manager. 

• Handle complaints promptly and efficiently, taking the necessary action and informing the Guest Service Manager to follow-up where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution / service recovery. 

• Maintain guest history records to assist with returning guests. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Be proactive towards customers, assisting them with any reasonable requests, and training all team members to see these things before the customers ask. 

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary. 

• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel. 

• Ensure that you and all team members provide on time wake-up call services for hotel guests. 

• Handle all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.  

• Lead the communication centre, monitor performance, provide guidance and make decisions ensuring consistency of standards throughout the operation by adhering to Hilton’s brand standards. 

• Familiar with operating the telephone, FCS, OnQ PM and Micros system. 

• Knowledgeable of Hilton’s departmental standards and run the communication centre as a MAGIC centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with identified improvements. 

• Prepare rosters and job schedules for team members to meet business needs, taking into consideration internal activities, occupancy, external events and promotions etc. 

• Coordinate with the Housekeeping and Engineering department to ensure cleaning is followed-up and follow-up procedures are maintained. 

• Communicate effectively with F&B and the Kitchen team to maintain in-room dining quality and effectiveness.  

• Be completely familiar with all emergency procedures and the fire system, ensuring that all communication centre team members are familiar with the procedures as well. 

• Describe, assign and delegate duties and authorities for the operation of the department at all times. 

• Understand what’s going on in other departments and its implication for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Ensure the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest history records to assist with returning guests. 

• Attend and participate in regular operational and hotel meetings. 

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team. 

• Set and agree to departmental objectives for self and team, representing the needs of the team to others in the hotel and getting members of the team to work cooperatively with others. 

• Act as a coach and mentor to team members, reinforcing standards and expectations, motivating team members to strive for established targets. 

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars. 

• Take on an active role in the team, ensuring effective communication and work as a team in order to reach goals and targets. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with Operator Managers.  

• Create an environment where “everyone sells”. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, forecasting potential costs. 

• Follow company control procedures, controlling costs without compromising standards. 

• Communicate relevant financial information to the team, analyze and explain any financial variance against plan. 

• Set up and maintain the leave plans for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure that standard training and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Carry out annual appraisals in accordance with legal and hotel guidelines, assisting the Operator Manager with all team members and identify individual training needs. 

• Introduce appropriate product knowledge courses for team members. 

• Participate in trainer programs, providing structured training to people starting careers in the hospitality industry. 

• Understand relevant Health & Safety legislations and their implications on the department’s operation. 

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

• Ensure all reporting and servicing deadlines are met on a timely basis. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

What are we looking for? 

An Assistant Operator Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience. 

• Understand basic spoken English to meet business needs.   

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance. 

• Be flexible and respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Good organization and coordination skills. 

• Strong sense of responsibility and self-motivation. 

• Patient and responsible to solve all problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressure. 

• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Familiar with computer systems preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

HRnet One Executive Recruitment (Thailand) Ltd.

HRnetOne is a leading talent acquisition firm in Asia, with operations

Job Description

Company Overview

Education - International School

Role Overview:

Reporting to the Brand and Marketing Team and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote Middleton International School to the international and local community in Bangkok, Thailand

Key Responsibilities:

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in’s etc.) in the CRM system from the date of receipt.

• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.

• Ensure the PLO team emails the prospective parent the school tour confirmation details

• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.

• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high-quality experience

• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.

• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.

• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence’ tool and the ‘templates’ in the CRM to connect with families.

• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.

• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE’s are following up with their prospect parents.

• Compile tour templates learning stories for PLO team to improve the school tour.

• Review and shadow the PLE’s around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.

• Continuous review of the school tour process with the PLE’s from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.

• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly

• Engage in all induction courses and professional development sessions facilitated by HQ

• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends

• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows

• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school

• Ensure that the school website has accurate and up-to-date information

• Providing outstanding customer service that is personalized and in alignment with the organization’s culture and values.

• Support all media and brand and marketing events and requests

• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions

• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team

• Handle all admission and withdrawal processes and documents

• Monitor and track student numbers, agent referrals, withdrawal data  

 Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organizing the relevant groups, schedule of the day and follow up.

• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.

• Allocate school tour groups for each school coordinator

• Brief school coordinators as to the set-up for the open house

• Ensure the school is clean/set-up ready for open house.

• Work with the kitchen to ensure food etc. is provided and setup

• Facilitate the content of the sharing by the principal and/or other members of the leadership team

• Prepare materials and resources that are shared with families

Qualifications and Requirements: 

• Bachelor's Degree from a recognized University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or service-oriented industry.

• Sales management experience is desirable

• Experience working in an international school environment would be an added advantage.

• Possess a collaborative attitude and work well in a team-oriented work environment

• Excellent written and verbal communication skills

• Fluent in both English and Thai. Chinese will be an added advantage

• Result oriented and a hands-on marketer

Private Advertiser

Job Description

We’re Hiring: General Manager – Hotel in Patong Beach, Phuket Thailand

Are you a dynamic hotel leader ready to take charge of a thriving property in one of Thailand’s most exciting destinations?

We’re seeking an experienced General Manager to lead the full operations of our established hotel in Patong Beach, Phuket. This is a high-impact leadership role with full accountability for performance, guest satisfaction, and team development.

Key Responsibilities

·         Lead and manage all hotel operations to ensure profitability, efficiency, and a world-class guest experience

.         Build and maintain strong relationships with the hotel owner and key stakeholders

 .         Drive revenue growth through effective sales strategies and revenue management

 ·         Oversee departmental performance and ensure operational excellence across all areas

 ·         Develop and mentor department heads and staff to build a high-performing, service-focused team

 ·         Ensure consistent delivery of exceptional service standards to enhance guest satisfaction

 ·         Monitor and maintain top rankings on TripAdvisor and other online review platforms through proactive guest engagement and service recovery

 ·         Monitor budgets, control costs, and achieve financial targets

 ·         Analyze market trends and competitor performance to support strategic decision-making

Qualifications & Requirements

·         Minimum 5 years’ experience as General Manager in an internationally branded hotel

·         Proven success in driving revenue growth and guest satisfaction

·         Strong leadership with a hands-on approach and the ability to inspire teams

·         Highly organized, results-oriented, and proactive in operational management

·         Experience with budgeting, forecasting, and strategic planning

·         Excellent communication, interpersonal, and team development skills

·         Strong understanding of guest review platforms and online reputation management

·         Comfortable using hotel tech systems, including PMS and reporting tools

Location: Patong Beach Phuket, Thailand

If you’re ready to take on a leadership role where you can truly make an impact from day one, we’d love to hear from you.

Apply Now by sending your resume to teamrecruit95@gmail.com

1 OAK Thailand Co.,Ltd

Job Description

Job Title: Assistant Front Manager

Location: Ramada by Wyndham Sukhumvit 11, Bangkok

Reports to: Front Office Manager (FOM)

### Job Purpose

The Assistant Front Office Manager is responsible for assisting the FOM in managing daily Front Office operations. This role ensures that guests receive a high-quality experience from arrival to departure while maintaining Wyndham’s brand standards, maximizing room revenue, and leading the front-line team to excellence.

### Key Responsibilities

1. Operational Excellence

• Supervision: Oversee the daily operations of the Front Desk, Concierge, and Bell service to ensure smooth check-in/check-out processes.

• Room Management: Monitor room inventory, availability, and housekeeping status to manage arrivals, departures, and room assignments efficiently.

• Standards Compliance: Ensure all staff members adhere to the Wyndham Brand Standards and hotel Standard Operating Procedures (SOPs).

• Night Audit Support: Assist in overseeing the end-of-day processing and ensure accuracy in financial reporting.

2. Guest Relations & Quality Assurance

• Guest Satisfaction: Actively interact with guests to gather feedback and ensure their stay is exceeding expectations.

• Issue Resolution: Act as the primary point of contact for handling complex guest complaints or requests, resolving them with professional diplomacy.

• Wyndham Rewards: Drive loyalty by ensuring the team actively enrolls guests in the Wyndham Rewards program and recognizes returning members.

• VIP Handling: Personally welcome VIP guests and ensure all special requests are met prior to arrival.

3. Team Leadership & Development

• Training: Conduct regular training sessions on the Property Management System (PMS), communication skills, and upselling techniques.

• Manpower Planning: Prepare staff rosters and manage labor costs based on hotel occupancy and seasonal trends.

• Performance Management: Assist in conducting performance appraisals, coaching, and motivating team members to achieve departmental goals.

4. Financial & Revenue Contribution

• Upselling: Drive the "Upsell Program" at the Front Desk to increase Total Revenue Per Available Room (TrevPAR).

• Credit & Billing: Monitor guest "High Balance" reports and ensure all accounts are settled correctly to minimize financial loss.

• Cost Control: Monitor departmental expenses and ensure efficient use of supplies.

### Requirements & Qualifications

• Education: Bachelor’s Degree in Hospitality Management, Tourism, or a related field.

• Experience: Minimum of 3–5 years in Front Office operations, with at least 1–2 years in a supervisory or Duty Manager role.

• Language Skills: Excellent command of English (spoken and written). Proficiency in other languages (e.g., Chinese, Arabic, or French) is a significant advantage given the location.

• Technical Skills: Strong proficiency in Hotel PMS (such as Opera or HMS).

• Competencies: * Strong leadership and decision-making skills.

  • Ability to work under pressure in a fast-paced environment (Sukhumvit 11 is a high-energy area).

  • Excellent problem-solving abilities and a "can-do" attitude.

Pimalai Resort & Spa Company Limited

["URGENTLY REQUIRED !!!","Pimalai Resort & Spa, 5-stars Luxury Beach Resort located on Koh Lanta, Krabi, Thailand.","Innovative individuals committed to genuine hospitality will find a career at Pimalai Resort & Spa a rewarding experience. If you are interested in becoming a part of our team, submit your","resume and application letter to APPLY NOW for career opportunities at Pimalai Resort & Spa."]

Job Description

Resident Manager – Pimalai Resort & Spa, Koh Lanta

Join Us in Delivering Harmony & Heartfelt Care

At Pimalai, we believe true luxury comes from sincerity, warmth and the quiet elegance of thoughtful service. We are seeking a Resident Manager who embodies genuine hospitality and leads with heart — someone who ensures every guest feels seen, cared for and deeply connected to the Pimalai experience.

Key Responsibilities

Operational Excellence

• Oversee daily operations across key departments including Front Office, Housekeeping, F&B, Recreation, Transportation, Security and Engineering.

• Ensure all areas consistently meet Pimalai’s 5-star service standards and support the philosophy of Pimalai Harmony.

• Lead daily operational briefings and ensure smooth cross-department coordination.

• Conduct regular property inspections to maintain quality, cleanliness, and safety.

Guest Experience

• Maintain a strong presence around the resort; welcome guests and resolve guest issues with speed, clarity and genuine empathy in the spirit of Heartfelt Care.

• Monitor guest feedback across all platforms and lead continuous improvement initiatives.

• Foster a service culture that is sincere, thoughtful, and focused on meaningful guest connections.

People Leadership

• Lead and mentor Heads of Departments to deliver operational excellence in line with Pimalai’s service philosophy.

• Support recruitment, manpower planning, staff development and performance evaluations.

• Build a positive, collaborative work environment where every team member feels valued and respected.

Financial & Business Performance

• Participate in budgeting, forecasting and cost control for operational departments.

• Identify opportunities to enhance revenue and operational efficiency.

• Manage resort assets and resources responsibly and effectively.

Safety, Hygiene & Compliance

• Oversee safety, hygiene, sustainability and emergency procedures across the resort.

• Work closely with Engineering to ensure preventive maintenance plans are executed.

• Ensure compliance with local regulations and international 5-star standards.

Who We’re Looking For

We are seeking someone who:

• Delivers hospitality with sincerity — serving from the heart and building natural emotional connections with guests.

• Resolves guest concerns with confidence, quick thinking and precise solutions while maintaining warmth and professionalism.

• Brings harmony into teamwork, supports others, and leads with empathy and calmness.

• Thrives in a luxury environment and understands the rhythm, craftsmanship and guest expectations of a 5-star resort in Thailand.

• Demonstrates strong leadership, sound judgment and a passion for elevating both guest experience and team morale.

• (Preferred) Has experience in Wellness or well-being–focused hospitality, especially in resorts where guest journey includes wellness touchpoints.

Qualifications

• Minimum 5 years of leadership experience in luxury hospitality, preferably within 5-star resorts in Thailand.

• Proven ability to lead diverse teams and maintain high operational standards.

• Strong background in guest engagement, service recovery and problem-solving.

• Excellent communication skills, with a calm and composed presence.

• Experience in wellness or holistic resort operations will be considered a strong advantage.

• Fluency in English; additional languages are a plus.

• Have work permit in Thailand or rights to work in Thai.

PERSOL Thailand

Job Description

Dear all! 

We are looking for Assistant Manager ​​​​​​​Japanese Speaking N1

This company is Global company and this is great opportunity for you to build your career with comprehensive Compensation & Benefit. 

Apply now before it is gone!

Our client is Big Japanese consulting company well known which URGENTLY is looking for a qualified candidate as below information.

General Information

• Location : MRT Lumpini

• Working days: Mon-Fri

• Working time: 8:00-17:00

Job responsibilities

This role supports mainly Japanese clients entering and growing their business in Thailand through our investment-related services, research, and knowledge sharing delivered through seminars and events. In addition to client-facing work, investment-related internal processes, and report preparation, you will play a core role in operational management, including project progress control, reporting, and building/maintaining the team’s operating framework.

• Client communication and coordination in Japanese and English

• Manage internal processes for investment cases, mainly including coordination with internal/external stakeholders, project tracking, and deadline management - Plan and operate online/offline seminars and events

• Conduct research and prepare reports

• Oversee operational management for the Investment Team, mainly including project progress management, KPI/metrics management, and reporting
  

Qualification

• Bachelor’s degree or above

• Native level Japanese proficiency(JLPT N1) 

• Business level English proficiency (TOEIC 850+ or equivalent) 

• Basic PC skills (Microsoft Word / Excel / PowerPoint

[Required Experience]

• Team leadership experience (small teams are acceptable), including task allocation, progress management, and coaching/supporting team members

• Experience in creating reports/proposals and delivering presentations (Japanese required; English experience is a plus)

• Experience in at least one of the following areas:

  • B2B corporate sales or client-facing roles

  • Research / consulting

  • Investment-related work
    

Additional Information

Salary: Depends on Experience

(salary depends on working experience & skill)

Benefits: ** Bonus, Social security, and other company benefits will be informed upon the interview process**

**All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified. **

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolkelly.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

**********************************

 

PERSOL HR Services Recruitment (Thailand) Co., Ltd. 

21st Floor, Bangkok City Tower, Unit 2101-2102, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120

 Contact Person: Ms. Anusaya (Nus)

**Mobile phone: 090-9144528**

anusaya.pleesudjai@persolapac.com

Le Méridien Phuket Mai Khao Beach Resort

Job Description

Private Advertiser

Job Description

Purpose:
Lead and coordinate all hospitality development projects from concept to pre-opening, ensuring alignment between company’s business objectives, operator requirements, and design/construction execution. Act as the bridge between the Hospitality BU, Design & Construction, Procurement and Hotel Operators to deliver functional, efficient, and profitable assets.

Key Responsibilities:

• Ensure every project delivers a unique customer value proposition that differentiates company's assets and lifts benchmarks in the hospitality industry.

• Review and validate design layouts to ensure optimal functionality, capacity, and operational flow (e.g., F&B seating, BOH space, zoning, guest circulation).

• Oversee pre-opening planning, including budgeting, operator coordination, and readiness timelines.

• Liaise with Design, Construction, and Operator technical teams to align business, brand, and investment requirements.

• Lead handover and opening preparation to ensure seamless transition to operations.

• Support renovation, and hotel extension projects from a business and operational perspective.

Qualifications:

• Experience in hospitality development, openings, or technical services.

• Background in hotel openings for international brands or in design & technical services with strong business understanding or development.

• Strong knowledge of hotel operations and how they influence design and investment returns.

• Excellent coordination, stakeholder management, and project leadership skills.

• Degree in Hospitality, Architecture, Engineering, or related field.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.

Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

• Monitor staff performance, ensuring the hotel is running well and guests are happy

• Coordinate front-office and back-office activities and resolve any problems

• Overseeing personnel, including receptionists, kitchen staff, and office employees.

• Monitoring employee performance and conducting regular evaluations to help improve customer service.

• Resolving issues regarding hotel services, amenities, and policies.

• Organizing activities and assigning responsibilities to employees to ensure productivity.

• Creating and applying a marketing strategy to promote the hotel’s services and amenities.

• Coordinating with external parties, including suppliers, travel agencies, and conference planners.

• Evaluating hotel performance and ensuring compliance with health and safety rules.

• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Responsibilities:

• Overseeing personnel, including receptionists, kitchen staff, and office employees.

• Monitoring employee performance and conducting regular evaluations to help improve customer service.

• Collecting payments and maintaining records of budgets, funds, and expenses.

• Welcoming and registering guests once they arrive.

• Resolving issues regarding hotel services, amenities, and policies.

• Organizing activities and assigning responsibilities to employees to ensure productivity.

• Creating and applying a marketing strategy to promote the hotel’s services and amenities.

• Coordinating with external parties, including suppliers, travel agencies, and conference planners.

• Evaluating hotel performance and ensuring compliance with health and safety rules.

• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.

• A minimum of 5 years experience in hotel management or a similar role.

• Strong understanding of hotel management best practices and data entry software.

• Outstanding interpersonal communication and customer service skills.

• Exceptional leadership abilities with great attention to detail.

Jaspal Public Company Limited

JASPAL GROUP is Thailand’s leading lifestyle and fashion group with over 70 years of success. Our in-house brands include JASPAL, CPS CHAPS, LYN, CC DOUBLE O, Lyn Around, Jelly Bunny, Misty Mynx, Royal Ivy Regatta, Quinn, Shoebar, CPS Coffee, and ORI. We are also the official distributor of global brands such as Ipanema, Fred Perry, Melissa, Asics, Diesel, Puma, and Marithé et François Girbaud.

Job Description

Key Responsibilities

• Plan, manage, and oversee coffee roasting operations to ensure consistent quality and brand standards.

• Develop and refine roast profiles for different coffee origins and products.

• Conduct quality control checks to maintain consistency in flavor, aroma, and appearance.

• Perform cupping sessions and sensory evaluations to improve roasting performance.

• Select and evaluate green beans in collaboration with sourcing and purchasing teams.

• Manage roasting schedules in line with production plans and sales demand.

• Ensure proper maintenance and operation of roasting machines and related equipment.

• Lead, train, and develop the roasting team to enhance skills and performance.

• Monitor raw material usage, roasting yields, and production costs, and prepare relevant reports.

Qualifications

• Diploma or Bachelor’s degree in a related field (preferred).

• Minimum 2 years of experience in coffee roasting, with leadership or supervisory experience.

• Strong knowledge of green coffee, roast profiling, cupping, and brewing fundamentals.

• Hands-on experience with commercial coffee roasting machines.

• Strong analytical, problem-solving, and decision-making skills.

• Proven leadership and team management abilities.

• Coffee-related certifications (e.g., SCA) are an advantage.

Required Skills

• Coffee Roasting & Sensory Skills

• Quality Control

• Team Leadership

• Planning & Time Management

• Cross-functional Communication

OYO Technology & Hospitality (Thailand) Ltd.

Job Description

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.

• Develop and implement effective business strategies to maximize revenue and occupancy rates.

• Monitor financial performance, manage budgets, and prepare financial reports.

• Ensure outstanding guest service and address any guest concerns effectively.

• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

• Maintain compliance with all hotel policies, procedures, and industry regulations.

• Collaborate with marketing and sales teams to promote the hotel and attract new business.

• Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).

• Strong knowledge of hotel operations and revenue management principles.

• Exceptional leadership, communication, and customer service skills.

• Proficient in hotel management software and Microsoft Office Suite.

• Ability to make strategic decisions and solve problems efficiently.

TCC Land Commercial Co., Ltd.

Job Description

Key Roles & Responsibilities​

1. Leadership & Staff Management

•   Oversee all hotel departments (Front Office, Housekeeping, F&B, Sales, Maintenance, etc.).

•    Hire, train, and motivate department heads and staff.

•    Foster a positive work culture and ensure high employee morale.

•    Conduct performance reviews and implement staff development programs.

2. Financial Management & Revenue Growth

•    Manage the hotel’s P&L (Profit & Loss), budgets, and financial performance.

•    Optimize RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and occupancy.

•    Control operational costs (labor, supplies, utilities) without compromising service quality.

•    Work with the sales and marketing team to drive revenue through promotions, events, and partnerships.

3. Guest Experience & Service Excellence

•    Ensure high guest satisfaction by maintaining service standards and addressing complaints.

•    Monitor online reviews (TripAdvisor, Google, OTA feedback) and implement improvements.

•    Develop loyalty programs and personalized guest experiences.

•    Conduct regular quality inspections (rooms, F&B, facilities).

4. Operations & Efficiency

•    Oversee daily operations to ensure smooth functioning across all departments.

•    Implement Standard Operating Procedures (SOPs) and brand compliance (if part of a chain).

•    Ensure maintenance, cleanliness, and safety standards are met.

•    Manage inventory (food & beverage, linens, amenities) and vendor relationships.

5. Sales, Marketing & Business Development

•   Work with the sales team to attract corporate clients, MICE (Meetings, Incentives, Conventions, Exhibitions), and leisure travelers.

•   Develop pricing strategies and promotional campaigns.

•   Build relationships with local businesses, travel agencies, and online travel agencies (OTAs).

6. Compliance & Risk Management

•    Ensure compliance with health, safety, labor, and licensing regulations.

•    Handle emergencies (security threats, natural disasters, guest incidents).

•    Oversee data security.

7. Property Maintenance & Upkeep

•    Ensure the hotel’s facilities (rooms, lobby, restaurants, pools, etc.) are well-maintained.

•    Oversee renovations, upgrades, and preventive maintenance programs.

8. Technology & Innovation

•    Implement and optimize Property Management Systems (PMS), POS systems, and booking engines.

•    Explore automation (self-check-in, chatbots, AI-driven guest services).

9. Crisis & Risk Management

•    Handle emergencies (e.g., natural disasters, security threats, or guest incidents).

•    Ensure compliance with legal and regulatory requirements.

10. Reporting, Community & Stakeholder Relations

•    Represent the hotel in local business and tourism organizations.

•    Report to corporate management or hotel owners on performance metrics.

•    Liaise with stakeholders (investors, franchisors, government authorities).

Skills & Qualifications

1.    Experience: 5-10 years in hotel management (previous roles like Front Office Manager, F&B Manager, or Operations Manager).

2.    Leadership: Strong decision-making, problem-solving, and team-building skills.

3.    Financial Acumen: Budgeting, forecasting, and revenue management expertise.

4.    Customer Service: Passion for delivering exceptional guest experiences.

5.    Adaptability: Ability to handle crises and changing market trends.

Benefits

• Monthly Service Charge

• Group Insurance

• Provident Fund

• Bonus based on performance

• Staff Meal

 Any interesting candidates, please send your updated CV to wisanee.c@tcc-private.com.

 "Only shortlisted candidates will be contacted"

Lalco Holdings

Job Description

Click here to apply : https://docs.google.com/forms/d/e/1FAIpQLSch0A7zeN6rbYHQjxm77x6l9PICk6Pb01oGVKd5EDp9OCf6PQ/viewform?usp=header

Job role:

Coffee Plantation Management (Main responsible):

ü Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü Supervise planting, harvesting, processing, and storage of coffee.

ü Implement sustainable and modern agricultural practices.

ü Coordinate with the accounting and procurement team for farm expenses and equipment.

ü Manage farm workers and ensure compliance with safety and labor standards.

Coffee Trading & Business Development (Optional) :

ü Analyze coffee trading opportunities including profit margins, inventory turnover, and market cycles.

ü Execute daily trading activities including product selection and portfolio execution.

ü Monitor market trends to inform pricing and sourcing decisions.

ü Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills include:

ü bachelor's degree (or higher) in Agriculture or a closely related field.

ü Minimum 5 years of experience in coffee plantation management.

ü Strong leadership and team management skills.

ü Good understanding of sustainable and commercial farming practices.

ü Ability to travel domestically and internationally as required.

ü Proficiency in Lao or English (both preferred).

ü Strong problem-solving, planning, and organizational skills.

Qualification: Agriculture, or related fields.

Working location: PAKSE- Champasack Province, Lao PDR (with domestic & international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

//

Report to owner.

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Hotel

Job Description

Welcome to Waldorf Astoria Bangkok!

The Property

The Waldorf Astoria Bangkok is a luxury hotel situated on the ultra modern Magnolia Ratchadamri Boulevard in the heart of Bangkok. The BTS Skytrain is nearby and the property is within 25 minutes of the Grand Palace, Temple of the Emerald Buddha and the Chatuchak Weekend Market. 

This is a 171 room and suites property, with 5 gorgeous F&B outlets, including a rooftop restaurant and 2 bars, an indulgent wellness spa, outdoor infinity pool and elegant meeting and wedding venues

The Role

As the Hotel Manager of Waldorf Astoria Bangkok, you will be the custodian of our brand’s legacy and pillars: a refined haven for our guests, sincerely elegant service, and unforgettable experiences. You will be responsible for overseeing the daily operations of the hotel, lead a team of executives, inspiring a culture of excellence, and a guest experience that embodies our brand’s promise. 

Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are elevated and emotionally resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions  

Financially astute, you will support budget management process and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and protect our reputation. 

Above all, you are a visionary leader. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - the company recognized as the World’s Best Workplace by Great Place to Work and Fortune. Through your leadership, Waldorf Astoria becomes not just a place to work, but a place to belong. 

What You Bring to Waldorf Astoria Hotels & Resorts

• Luxury Director of Operations or Hotel Manager experience in key city locations with a strong F&B background

• Proven experience in Bangkok’s luxury market with the readiness for complexity and repositioning

• Experience in aligning operations with Forbes International Luxury standards – strong ability to elevate service culture, drive guest engagement and experiential differentiation at the property

• Outstanding communication, negotiation skills and stakeholder management expertise

• Leadership expertise and development, including exceptional levels of team member engagement

• Demonstrated ability to translate brand into experiences for guests and team members alike

About Waldorf Astoria Hotels & Resorts 

Waldorf Astoria Hotels & Resorts is built on a legacy of excellence. Our story began on Fifth Avenue in New York in 1893 and continued with the opening of Waldorf Astoria New York on Park Avenue in 1931, a hotel Conrad Hilton famously called “The Greatest of Them All.” What was once the world’s most iconic hotel is now a collection of landmark properties in the world’s most sought-after destinations. We are proud of a heritage defined by firsts, and a brand that continues to shape the future of luxury hospitality. 

Waldorf Astoria is designed to resonate with a guest we call the Prestigious Connoisseur. These guests are fluent in luxury, with a refined eye for design, detail, and service. They see travel as a way to deepen personal connection and seek experiences that are seamless, authentic, and elevated. Many are executives, entrepreneurs, or business owners who value discretion, precision, and beauty in equal measure. 

At Waldorf Astoria, we define effortless luxury — rooted in elegant service and brought to life through unforgettable experiences. We believe true luxury should make you feel at ease. It should never feel like a performance. 

Our brand is anchored by three brand pillars: refined haven, sincerely elegant service, and unforgettable experiences. As General Manager, your role is to bring these pillars to life across every touchpoint, guiding your team to deliver on our brand’s promise of excellence. 

About Hilton  

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests. 

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.

URBANA ESTATE CO., LTD.

URGENTLY REQUIRED !!!

Job Description

Job Qualification 
- Bachelor's degree or equivalent required.
- A Minimum 3 years of experience in resident manager/hotel manager/Assistant general manager or related hospitality fields.
- Experience in hotel and service apartment is a plus 
- Excellent interpersonal and communication skills
- Leadership and management skills with ability to motivate staff
- Organized with a positive attitude, hardworking, professional, and enjoys working in a team environment.
- Strong organizational skills, attention to detail, ability to work under pressure including emergency situations and to prioritize tasks.
- Be able to work flexible working hours (including some weekends)
- Good computer  skill in MS office and google drive

MANEERIN PROPERTY CO., LTD.

Job Description

Responsibilities

• Perform quantity take-off and prepare BOQ from construction drawings, specifications, and related documents.

• Prepare BOQ for building and infrastructure works (roads, drainage, electrical, water supply, external, and landscape) for low-rise housing projects.

• Collect, verify, and analyze cost data including material prices, labor, and subcontractor quotations.

• Analyze and compare supplier/subcontractor quotations to ensure competitive and reasonable pricing.

• Prepare project budgets and feasibility budgets for investment and project evaluation.

• Support budget control activities including cost monitoring, Variation Orders (VO), and cost deviation reports.

• Coordinate with design, engineering, purchasing, and site teams, with occasional site visits for accurate cost validation.

• Ensure alignment between drawings, BOQ, and site conditions for accurate cost planning.

• Prepare cost reports and summaries for management decision-making.

• Review BOQ/cost data prepared by junior staff and provide technical guidance.

• Maintain and improve cost databases, templates, and estimation standards.

• Participate in supplier/subcontractor evaluation regarding pricing and performance.
  

Qualifications

• Education: Bachelor’s or Master’s degree in Civil Engineering, Construction Management, or a related field

• Experience: Minimum 10 years of experience in construction.

• Industry Experience: Strong background in in preparing infrastructure BOQb and real estate development, particularly in land subdivision and residential projects

• Skills:

  • Strong leadership and team management in cost estimation.

  • Excellent coordination and communication skills.

  • High level of accuracy, analytical thinking, and cost evaluation capability.

Te Mata Glamping Co.,LTD.

Job Description

Looking for a driven Operations Manager for a Boutique Resort in Khao Yai. (7 villas)

- Ensure smooth daily operation (able to plan man power according to hotel's occupancy)
- Ensure customer's satisfaction when problem arise & effective problem solving
- Control cost
- Help each department strategies their work and drive all staffs to perform their best
- Develop, implement and manage the operational departments' long term goals and projects implementations.
- Report to owner effectively

- Bachelor degree in Hotel management or other relevant field
- Experience at 4-5 stars resorts or pool villa resorts are preferred & great understanding of high-end customers
- At least 3 years of experience in hotel management or general management
- Communicates well in English & Thai
- Excellent organizational skills, communication skills, and problem-solving skills
- Passionate about creating memorable experience & strong customer-focused mentality
- Detailed oriented
- Has computer skills, including MS Excel, Word, and PowerPoint

If interested please email: temataglamping.careers@gmail.com

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

• Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
• In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
• Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
• Train and implement Hilton standards and related departmental regulations. 
• Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
• Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
• Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
• Manage all direct reports professionally, encouraging good teamwork and operations. 
• Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
• Conduct regular Operations meetings including all direct reports. 
• Supervise team members’ performance and grooming daily. 
• Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
• Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
• Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
• Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
• Evaluate competitors’ products and price policies twice a year. 
• Ensure that VIP guests receive the care and service they deserve every day. 
• Adhere to the hotel’s security and emergency policies and procedures. 
• Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
• Complete relevant tasks assigned by the General Manager. 
• Acting deputy in the General Manager’s absence. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: Passionate about delivering exceptional guest experiences. 
• Integrity: Do the right thing, all the time. 
• Leadership: Strive to be leader in our industry and in our communities. 
• Teamwork: A team player in everything you do. 
• Ownership: Take ownership of your actions and decisions. 
• Now: Operate with a sense of urgency and discipline. 
• College degree or equivalent. 
• At least 3 years of relevant experience. 
• Experienced in the Hospitality, Travel or Leisure industry management. 
• Proficient in English and Chinese to meet business needs. 
• Proficient in Microsoft Office. 
• Strong commercial acumen. 
• Resourceful, creative and able to maintain flexibility. 
• Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Marriott International

Job Description

Private Advertiser

Job Description

About the role

Are you an experienced Hotel Operation Manager looking for an exciting new challenge? We are seeking a talented Hotel Operation Manager to join their team in the vibrant city of Bangkok, Thailand. In this full-time role, you will play a pivotal part in ensuring the smooth and efficient running of our hotel operations, contributing to the overall success of the business.

What you'll be doing

• Oversee all day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance

• Manage and lead a team of dedicated hospitality professionals, providing guidance, support, and training to ensure exceptional customer service

• Implement and monitor operational policies and procedures to maintain high standards of quality and efficiency

• Analyse performance data and identify areas for improvement, implementing strategies to enhance the guest experience

• Collaborate with other department heads to coordinate cross-functional activities and streamline operations

• Ensure compliance with all relevant industry regulations and health and safety standards

• Contribute to the development and execution of the hotel's strategic business plan

What we're looking for

• Minimum of 5 years' experience in a similar Hotel Operation Manager or Senior Supervisory role within the hospitality industry

• Proven track record of successfully leading and managing a high-performing team

• Ability to pivot quickly and take on new responsibilities

• Excellent problem-solving, decision-making, and critical thinking skills

• Strong commercial acumen and the ability to optimize operational efficiency and profitability

• Excellent communication and interpersonal skills, with the ability to effectively liaise with guests, staff, and stakeholders

• Proficient in using hotel management software and data analysis tools

• Fluency in English, both written and verbal, is essential

What we offer

• Competitive salary and performance-based bonus structure

• Comprehensive benefits package, including health insurance, retirement contributions, and paid time off

• Dynamic and supportive work environment with a focus on work-life balance

About us

We are a rapidly expanding hospitality group with a growing portfolio of unique and innovative hotel brands across Southeast Asia. Our mission is to redefine the guest experience by delivering exceptional service, world-class amenities, and a strong commitment to sustainability. Join us in this exciting journey and help shape the future of the hospitality industry.

Apply now to become our next Hotel Operation Manager.

BOONLAPO COMPANY LIMITED

Job Description

Job description: Must be A European (preferably Italian)

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary: Must be A European (preferably Italian)

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

• Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

• Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

• Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

• Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

• Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

• Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

• Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

• Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

• Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

• Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

• Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

• Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

• Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

• Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

• Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

• Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

• Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

• Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

• Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

• Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

• Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

• Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

• Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications: Must be A European (preferably Italian)

• Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

• Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

• Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

• Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

• Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

• Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

• Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

• Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

• Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

• Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

• Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.

Zipcode Limited

Job Description

Dib Bangkok is seeking an experienced individual to assume the role of Publications Manager. In this role, you will work closely with Assistant Director and with a number of external individuals and organizations, ranging from text and image contributors, graphic designers and other contractors, to artists and their relevant estates, foundations, and institutions. The ideal candidate will possess excellent editorial skills, a proven track record in publication management in arts and culture organizations, knowledge and experience in multilingual collaboration, and a deep passion for contemporary art.
 

Job Responsibilities:

•       Develop and maintain the Dib house-style for all contributors and editors to follow.

•       Manage the editorial process for all public-facing texts, ensuring high standards of accuracy, quality, and consistency.

•       Collaborate with curators, educators, other staff, and external contributors through the editorial and/or translation process.

•       Coordinate with the Director to follow the production schedule for all publications and maintain timely delivery and adherence to deadlines.

•       Liaise with graphic designers, printers or technology developers, and other vendors to bring publications to the final stage. E.g. If there are proofing rounds, this position will directly communicate and work with them.

•       Edit, copyedit, and proofread content for various museum publications ensuring quality and accessibility of style.

•       Liaise with the curatorial, education, and marketing teams to gather information and insights for publications.

•       Manage image copyright clearance as necessary.

Qualifications:

•       Bachelor’s degree in Publishing, Communications, Art History, English, or a related field.

•       At least 5 years of experience in publishing, editing, or a related field, preferably in the field of arts and cultures.

•       A keen interest in the arts and museum fields.

•       Exceptional writing, editing, and proofreading skills.

•       Strong project management and organizational abilities.

•       Proficiency in publishing software and tools such as Adobe Creative Suite, Microsoft Office Suite, etc.

•       Knowledge of digital publishing platforms and content management systems is a plus.

•       Ability to work collaboratively and manage multiple projects simultaneously.

•       Attention to detail and commitment to quality.

•       Creative and resourceful thinker with excellent problem-solving skills.

•       Ability to work under pressure and meet tight deadlines.

•       Excellent interpersonal and communication skills.

Accor Asia Corporate Offices

Job Description

Lalco Holdings

Job Description

Job Description:

Coffee Plantation Management (Main responsible):

ü  Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü  Supervise planting, harvesting, processing, and storage of coffee.

ü  Implement sustainable and modern agricultural practices.

ü  Manage farm workers and ensure compliance with safety and labor standards.

ü  Coordinate with the accounting and procurement team for farm expenses and equipment.

Coffee Trading & Business Development (Optional):

ü  Analyze coffee trading opportunities, including profit margins, inventory turnover, and market cycles.

ü  Execute daily trading activities including product selection and portfolio execution.

ü  Monitor market trends to inform pricing and sourcing decisions.

ü  Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü  Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills includes:

ü  Bachelor's degree (or higher) in Agriculture or a closely related field.

ü  Minimum 5 years of experience in coffee plantation management.

ü  Strong leadership and team management skills.

ü  Good understanding of sustainable and commercial farming practices.

ü  Ability to travel domestically and internationally as required.

ü  Strong problem-solving, planning, and organizational skills.

ü  Proficiency in Lao or English (both preferred).

Qualification: Agriculture, or related fields.

Working location: PAKSE-Champasack Province, Lao PDR (with domestic and international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

Report to owner.

BHIRAJ BURI GROUP

Job Description

About the role

The General Manager (GM) is responsible for the strategic leadership, operational excellence, and financial performance of a 3.5–4-star lifestyle hotel designed for living, working, and socializing. This tech-centric property serves digital nomads, remote workers, corporates, and urban explorers under a hybrid CoLive, CoWork, and F&B-driven model. The GM will ensure seamless guest experiences by integrating hospitality with productivity and sustainability through cutting-edge systems and a self-service mindset.

What you'll be doing

1. Strategic & Operational Leadership

• Lead all hotel operations including Rooms (CoLive), F&B, Event Spaces, and CoWorking zones.

• Establish and monitor performance standards for service delivery, sustainability, and guest satisfaction.

• Work closely with key stakeholders on pre-opening and CapEx planning (e.g., IT infrastructure, hotel systems).

2. Guest Experience & Service Design

• Champion a tech-driven, self-serve model that aligns with customer-centric principles.

• Eliminate unnecessary processes to streamline productivity and guest autonomy.

• Create a welcoming, inclusive, and vibrant hotel community where guests can talk, share, and build meaningful connections.

• Curate regular community-driven events, networking sessions, workshops, and casual meetups to encourage interaction among guests.

• Collaborate with event organizers and local partners to offer programming that blends work, lifestyle, and local culture.

3. Financial & Business Performance

• Manage budgets and optimize OpEx across all functions.

• Drive revenue growth from rooms, F&B, event rentals, memberships, and partnerships.

• Utilize data from systems to improve profitability and guest engagement.

4. Team & Stakeholder Management

• Recruit, develop, and lead a multilingual, cross-functional hotel team.

• Oversee training, performance, and staff alignment with service standards.

• Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

5. Marketing, Sales & Channels

• Support digital marketing and direct online booking platform performance.

• Work with influencers, podcasters, and cross-brand collaborations to increase visibility.

• Foster B2B and B2C relationships to drive occupancy and space utilization.

What we're looking for

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• Over 7 years of experience in hotel or lifestyle property management with at least 3 years in a GM role or Business Development Director.

• Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

• Excellent leadership, financial acumen, and stakeholder management skills.

• Entrepreneurial mindset and comfortable in fast-paced, evolving environments.

• Passionate about travel, remote work trends, and digital nomad communities.

• Strong understanding of marketing, influencer partnerships, and modern sales channels.

What we offer

• Competitive salary and bonus structure.

• Comprehensive benefits package, including health insurance and provident fund.

• Opportunities for career advancement and professional development.

• Supportive and collaborative work environment.

About us

BHIRAJ BURI GROUP is a leading property development and investment company in Thailand, with a diverse portfolio that includes hotels, residential, and commercial properties. We are committed to delivering exceptional experiences and creating sustainable value for our customers, partners, and communities. As an employer, we pride ourselves on fostering a culture of innovation, collaboration, and continuous improvement.

Apply now to join our dynamic team and help shape the future of the hospitality industry.

C.S. & N Shipping Co., Ltd.

Job Description

Amway (Thailand) Limited

Job Description

Empire Tower Restaurants

Job Description

Empire Tower Restaurants

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

JW Marriott

Job Description

Big C Supercenter Public Company Limited

Job Description

Job Responsibilities:

1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

3. Proven experience managing multi-site hotel operations and leading large teams.

4. Strong leadership, problem-solving, and strategic planning skills.

5. Deep understanding of both front-of-house and back-of-house hotel functions.

6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

8. Good command of English (both written and spoken).

PFP LEGACY CONSULTANCY CO., LTD

Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.

Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

• Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

• Ensure smooth daily operations and address any issues or guest complaints promptly

• Maintain high standards of customer service and hospitality

2. Staff Management

• Recruit, train, and supervise staff

• Conduct performance reviews and manage staff scheduling

• Foster a positive work environment and promote teamwork

3. Financial Oversight

• Manage budgets, forecast revenue, and control costs

• Prepare financial reports and monitor hotel profitability

• Ensure proper cash handling and audit procedures

4. Guest Services

• Monitor guest satisfaction and manage feedback effectively

• Ensure the hotel maintains a high level of cleanliness, safety, and service quality

• Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

• Collaborate with the sales and marketing team to increase occupancy and revenue

• Promote special offers and events

• Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

• Ensure compliance with local laws, health and safety standards, and licensing requirements

• Implement emergency procedures and training

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field

• 3–5 years of experience in hotel management or similar leadership role

• Strong leadership, problem-solving, and communication skills

• Excellent organizational and time-management abilities

• Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)

Preferred Skills:

• Multilingual abilities

• Knowledge of local tourism trends

• Background in luxury or boutique hospitality (if relevant)

GlobalTix (Thailand) Co.,Ltd.

Job Description

We have an exciting opportunity for a General Manager to head up our team in the Bangkok office. He/She will be responsible for building the GlobalTix business in Thailand by cultivating, maintaining and growing market share in a challenging and competitive environment.

The GM will lead a team of eight and carry the key responsibilities below:

Overall Role

• Provide strategic leadership and oversight for all aspects of the business

• Drive revenue growth, profitability, and market share through innovative strategies, strong supplier relationships, and exceptional customer experience

• Build and lead high-performing teams, fostering a collaborative and customer-centric culture.

Key Responsibilities:

• Manage the Sales and Business Development team to achieve targets

• Establish strong working relationships with suppliers and agents

• Lead global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets

• Oversee operations team to deliver superior customer experience

• Coordinate with Singapore Head Office and other regional offices to deliver cross border synergies

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.

• Excellent verbal and written communication skills in English

• At least 5 Years of working experience in the related field is required for this position.

• Experience in contracting with Attraction Owners and Suppliers.

• Ability to build strong relationship with key accounts, sales driven.

• Excellent communication and negotiation skills

• Ability to multitask, work under pressure and proactively identify and close sales.

Private Advertiser

Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

• Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

• Develop and implement effective operational strategies to maximise profitability and efficiency

• Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

• Ensure high standards of service delivery and guest satisfaction across all touchpoints

• Monitor and analyse key performance metrics to identify areas for improvement

• Manage budgets and financial reporting to drive strategic decision-making

• Foster a positive and collaborative work culture, promoting staff development and engagement

• Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

• Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

• Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

• Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

• Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

• Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

• Degree-level qualification in Hospitality Management or a related field

• Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED

Job Description

Responsibilities:

• Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

• Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

• Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

• Develop and align KPIs for branches and team members with the company’s strategic goals.

• Supervise overall operations of individual spa branches.

• Ensure service quality provided by therapists and front-line staff.

• Manage staff scheduling, inventory control, and sales performance at branch level.

• Address customer feedback and handle on-site issues or emergencies as they arise.

• Report branch performance to the Operations Director.

• Oversee and provide guidance to Operation Managers / General Managers at each branch.

Destination Hospitality Management

Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

• Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

• Ensure operational excellence, consistent quality, and outstanding customer service.

• Drive sales performance and profitability, ensuring all stores meet or exceed targets.

• Develop and implement strategic initiatives to optimize operations and expand market presence.

• Train, mentor, and develop Store Managers and their teams.

• Monitor and control food costs, labor costs, and other key financial metrics.

• Ensure compliance with company policies, food safety, and hygiene standards.

• Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

• Play a key role in new store openings and operational setup.

Qualifications

• Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

• Strong leadership, coaching, and people management skills.

• Proven ability to drive sales, control costs, and improve operational performance.

• Solid understanding of P&L management and budget control.

• Experience in SOP development, food safety, and quality assurance.

• Hands-on, proactive, and results-driven approach.

• Thai nationality, with good command of English.

• Willing to travel regularly to store locations.

TCC Land Commericial Co., Ltd.

Job Description

The Head of Hotel Operations at the corporate level is a senior leadership role responsible for overseeing the overall performance, efficiency, and strategic direction of multiple hotel properties within a hospitality group or chain. This role ensures that all hotels under the brand comply with company standards, deliver exceptional guest experiences, and achieve financial and operational targets.

Key Responsibilities:

1. Strategic Leadership & Business Growth

·        Develop and implement corporate-wide operational strategies to enhance profitability and brand consistency.

·        Identify market trends and opportunities for expansion or improvement.

·        Work with the executive team to set long-term goals for the hotel portfolio.

2. Operational Excellence & Standardization

·        Ensure all hotels adhere to brand standards, SOPs (Standard Operating Procedures), and service quality benchmarks.

·        Oversee day-to-day operations across multiple properties, ensuring efficiency and guest satisfaction.

·        Implement best practices in revenue management, cost control, and operational workflows.

3. Financial Performance & Budgeting

·        Monitor P&L (Profit & Loss) statements, budgets, and financial performance of all hotels.

·        Drive revenue optimization strategies (ADR, RevPAR, occupancy rates).

·        Control operational costs while maintaining service quality.

4.   Guest Experience & Quality Assurance

·        Ensure consistent delivery of high-quality guest experiences across all properties.

·        Address escalated guest complaints and service recovery at a corporate level.

·        Implement customer feedback systems and improvement initiatives.

5.   Team Leadership & Talent Development

·        Lead, mentor, and support General Managers and property-level leadership teams.

·        Oversee corporate training programs to ensure staff competency and brand alignment.

·        Foster a culture of excellence, accountability, and employee engagement.

6.   Compliance & Risk Management

·        Ensure compliance with legal, safety, and regulatory standards (health, safety, labor laws, etc.).

·        Mitigate operational risks and crisis management (e.g., emergencies, reputational risks).

·        Work with legal and HR teams on corporate policies.

7. Technology & Innovation

·        Evaluate and implement new hospitality technologies (PMS, CRM, automation tools).

·        Drive digital transformation to enhance operational efficiency and guest engagement.

8. Stakeholder & Vendor Management

·        Liaise with owners, investors, and franchise partners to align on business objectives.

·        Negotiate with suppliers and vendors for corporate-wide contracts.

Skills & Qualifications

Experience     

• 10+ years in hotel operations, including multi-property management

Leadership

• Strong decision-making and team management skills.

Financial Acumen

• Expertise in budgeting, forecasting, and revenue management.

Customer-Centric Mindset

• Passion for delivering exceptional guest experiences.

Analytical & Strategic Thinking

• Ability to interpret data and drive performance improvements.

Communication & Negotiation

• Effective in dealing with stakeholders at all levels.

BOONLAPO COMPANY LIMITED

Job Description

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary:

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

* Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

* Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

* Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

* Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

* Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

* Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

* Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

* Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

* Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

* Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

* Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

* Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

* Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

* Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

* Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

* Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

* Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

* Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

* Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

* Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

* Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

* Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

* Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications:

* Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

* Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

* Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

* Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

* Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

* Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

* Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

* Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

* Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

* Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

* Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.

Marco Polo Global Limited

Job Description

House Manager / Butler to CEO

We are seeking a House Manager/Butler to serve as a personal assistant to our CEO in a luxurious residential setting. This role goes far beyond traditional housekeeping, requiring the proactive anticipation and fulfillment of the CEO’s needs to ensure a smooth, discreet, and exceptionally comfortable lifestyle.

Key Responsibilities

1. Household & Facility Management

•      Oversee daily operations of the residence

•      Maintain cleanliness, organization, and upkeep of interiors, furnishings, and equipment

•      Manage household inventory: groceries, supplies, wine cellar, and personal items

•      Handle grocery shopping, restocking, and ordering replacements as needed

•      Ensure timely scheduling of house maintenance, car service, and vendor coordination

•      Perform light housekeeping and laundry duties when the maid is unavailable.

2. Travel & Errands

•      Arrange travel plans: book flights, hotels, transportation, and prepare necessary documents

•      Pack/unpack luggage and manage personal travel needs

•      Handle errands and reservations (e.g., restaurants, car services)

3. Confidentiality & Discretion

•      Maintain strict confidentiality and uphold a high level of privacy in all matters

4. Administrative Support

•      Track and process monthly household bills and payments

•      Maintain schedule for vendors and household services

Requirements and skills

•      Bachelor's degree in hospitality or a related field

•      Native Thai speaker with good English communication skills

•      Strong interpersonal and communication skills.

•      Responsible, discreet, efficient, and well-organized

•      Service-minded with attention to detail and strong planning abilities

Working Hours

•      As per mutual agreement (2-3 days/ week)

Location

Vittorio Sukhumvit 39, 6 Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110

มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&#

Job Description

Role Summary:
We are seeking an experienced Operations Manager to oversee the daily functions of Bangkok Christian Guest House. This role is responsible for ensuring operational efficiency across departments including Front Office, Housekeeping, F&B, Maintenance, and Guest Services. The ideal candidate will be a hands-on leader with strong organizational skills and a heart for hospitality.

Key Responsibilities:

• Supervise hotel operations and coordinate cross-departmental workflows

• Ensure guest satisfaction and high service standards

• Oversee housekeeping, maintenance, and F&B operations

• Manage procurement, inventory, and cost controls

• Implement and optimize digital systems (booking, access, reporting)

• Coordinate staff training and performance support

• Support marketing efforts and organize guest-related events

• Monitor budget and assist in operational planning and reporting

Qualifications:

• Bachelor’s degree in Hospitality, Business, or related field

• 5+ years of management experience (hospitality preferred)

• Strong leadership, communication, and problem-solving skills

• Proficient in hotel systems, reservation platforms, and digital tools

• Fluent in Thai and English

EAXY4U Company Limited

Job Description

Key Responsibilities

• Lead efficient, cost-effective operations across all liquor store locations, ensuring alignment with the brand’s premium positioning.

• Strengthen the Liquor House’s identity by ensuring all store functions reflect its unique DNA, product philosophy, and target audience.

• Drive profitability through data-driven operational adjustments, margin analysis, and premium product strategy.

• Manage end-to-end financial oversight, including budgeting, forecasting, and cost control.

• Guarantee full compliance with liquor licensing laws and regulatory frameworks, including international standards where applicable.

• Develop, implement, and refine SOPs to support consistency, quality, and scalability across all outlets.

• Oversee inventory accuracy, procurement workflows, and ERP usage, optimizing supply chain efficiency across all stores.

• Lead negotiations with vendors and distributors, securing favorable terms while expanding premium product offerings.

• Promote upselling strategies and staff training focused on premium and luxury products to increase basket size and customer value.

• Utilize deep product knowledge of spirits, wines, and craft liquors to guide purchasing, display curation, and customer experience initiatives.

• Monitor and improve store productivity, accuracy, and responsiveness using performance data and operational KPIs.

• Implement proactive risk mitigation measures to ensure business continuity.

• Recruit, onboard, and manage store staff while fostering a high-performance, service-oriented culture.

• Conduct regular performance reviews, coaching, and development planning to elevate individual and team performance.

• Manage workforce allocation and shift planning based on store needs, traffic patterns, and seasonal trends.

• Serve as escalation point for team or cross-functional challenges, resolving issues promptly and fairly.

• Enhance customer experience through service excellence, personalized recommendations, and ambiance tailored to luxury clientele.

• Analyze customer data and feedback to refine assortments, tailor promotions, and anticipate trends.

• Collaborate with the marketing team on initiatives that target high-net-worth and discerning customers, increasing brand loyalty and spend.

• Ensure reporting accuracy for daily sales, inventory, cost of goods sold (COGS), and operational metrics.

• Support special projects, store launches, system upgrades, and any assigned duties that contribute to business growth.

Qualifications

• Bachelor’s degree in Business Administration, Retail Operations, Hospitality, or related field.

• Minimum 5 years of experience in multi-unit operations management, with at least 3 years in a leadership role within liquor retail or distribution.

• Deep, working knowledge of premium spirits, wines, and global alcohol trends, including customer preferences and product storytelling.

• Demonstrated ability to attract, serve, and retain luxury clientele through strategic merchandising, service, and branding.

• Proven success in building and managing performance-driven teams in high-traffic, multicultural environments.

• Strong experience in sales-focused operations with a track record of exceeding revenue and profitability targets.

• Hands-on expertise in risk management, regulatory compliance, and operational controls.

• ERP proficiency in inventory, procurement, sales, and finance modules (Odoo, SAP, or similar).

• Strong communication skills in both Thai and English, with the ability to lead across departments.

• Familiarity with modern digital tools and a forward-thinking approach to process automation and analytics.

• Strategic mindset with a hands-on leadership style and a strong eye for operational detail and brand alignment.

Health Land 2004 Co., Ltd.

Job Description

Job Description

We are seeking a professional and experienced Hotel Manager to oversee operations at our properties in Bangkok and Pattaya. The ideal candidate will manage all aspects of hotel operations including guest services, team leadership, and financial performance.

Candidates with experience in hotel pre-opening will be given special consideration.

• Oversee daily operations across all hotel departments

• Plan, assign, and supervise tasks to ensure high efficiency

• Manage budgets, monitor financial reports, and control expenses

• Coordinate with the Head Office on marketing and sales strategies

• Ensure a high level of guest satisfaction by handling feedback and resolving issues

• Manage maintenance tasks, staffing levels, and renovation projects

• Build strong relationships with suppliers, travel agents, and event organizers

• Conduct regular inspections and ensure compliance with health, safety, and brand standards

• Align operational decisions with company policies and regional strategies

• Based in or willing to work in Bangkok and Pattaya

• Minimum 5 years’ experience as a Hotel Manager or in a similar role at a 4–5 star hotel

• Fluent in English; other languages are a plus

• Strong knowledge of hotel operations, relevant laws, and industry standards

• Proficient in Microsoft Office; PMS experience is an advantage

• Excellent leadership, customer service, and problem-solving skills

• Ability to multitask and perform well under pressure

• Detail-oriented and hands-on management style
  

Mandarin Oriental

Job Description

Mandarin Oriental

Job Description