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Assistant Hotel Accountant

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Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Shift Manager - Operations

21-Aug-2025
Hospitality Resources Inc | 57091 - Lapu-Lapu City, Cebu

Hospitality Resources Inc


Job Description

Key Responsibilities:

  • Direct and oversee all hotel operations during shifts to ensure guest satisfaction and safety.

  • Greets the VIP guests of the hotel. As directed by the Guest Services and Revenue Manager, Performs special services for VIP Guests.

  • Assists in VIP’s arrival and departure in absence of Front office supervisors.

  • Checks cleanliness of lobby, outlets, and public areas, checks the lights and orderly appearance of all the staff and their behavior.

  • Assist front office associates in case there will be a long que of check-in and check-out at the front desk.

  • Handles guest complaints, problem solving, disturbances, special requests and any other issues that may arise and other related problems and reports on the Guest Service and Revenue Manager.

  • Answers guests, inquires, handles complaints, and attends to the needs of the guests.

  • Must be able to perform the full night audit if needed.

  • Promotes and maintains good public relations.

  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Qualifications:

Education & Experience:

  • Diploma or degree in Hospitality Management or related field

  • 2+ years of experience in front office or hotel operations, with some leadership or supervisory experience

  • Previous experience as a Duty Manager, Shift Leader, or Front Office Supervisor preferred

Skills & Competencies:

  • Strong leadership and problem-solving abilities

  • Excellent communication and interpersonal skills

  • Ability to remain calm under pressure and manage conflicts effectively

  • Sound knowledge of hotel operations, front office systems, and service standards

  • Proficiency in hotel Property Management Systems

  • Strong organizational skills and attention to detail

  • Flexibility to work shifts, including evenings, weekends, and holidays

We Offer:

  • Salary is inclusive of Service Charge

  • Staff meals & uniform

  • Training & growth opportunities

  • Employee discounts on stays and dining

  • A welcoming, team-oriented work environment


  Apply Now  

Assistant Manager with Calle Ocho

19-Aug-2025
Rat Pack LC Limited | 57082 - Causeway Bay, Wan Chai District

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://www.calleocho.hk

  Apply Now  

Assistant Manager

19-Aug-2025
EBB & FLOW PTE. LTD. | 57147 - Katong, Central Region

EBB & FLOW PTE. LTD.


Job Description

Introduction:

Located in a beautiful historic shophouse in the heart of Joo Chiat, our Spanish tapas concept strives to tell a heartwarming friendship story between our chefs through our dishes in the easygoing and warm neighbourhood.

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors.


Key Responsibilities:

  • Develop plans to source potential business and collaboration opportunities that improves guest experience and drive revenue

  • Assist the Restaurant Manager create a cohesive restaurant environment

  • Assist in setting business goals for the restaurant to manage expenses while also achieving revenue targets during P&L

  • Collaborating with the management and HQ teams to develop the brand and business

  • Oversee the daily operations of the restaurant, as well as the management of service and bar team members

  • Provide leadership and clear direction for the service team to ensure smooth restaurant operation through mentorship, professional guidance and on-the-job training

  • Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team

  • Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

  • Exceptional leadership and communication skills

  • Consistent track record of employment in hospitality-related leadership role

  • Strong business and people acumen including strategic planning, operation management, talent management

  • Unwavering passion in delivering the best possible experience to all who comes through our doors

  • Knowledge of Spanish cuisine and/or experience in a tapas or Mediterranean restaurant is a plus

Perks:

  • Birthday Leave

  • Staff Discounts

  • Medical & Dental Benefits


  Apply Now  

Assistant Hotel Manager

19-Aug-2025
Prime Residence Home Pte Ltd | 57110 - Queenstown, Central Region

Prime Residence Home Pte Ltd


Job Description

Prime Residence Home Pte Ltd is hiring a Full time Assistant Hotel Manager role in Queenstown, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Afternoon, Evening
    • Sunday: Afternoon, Evening
  • More than 4 years of relevant work experience required for this role
  • Expected salary: $2,800 - $3,300 per month

Assistant Duty Manager Duties and Responsibilities

Assistant Duty Managers (ADM) play a vital role in ensuring the smooth operation of a service apartment.

ADM will assist the Operation Manager with a wide range of tasks, with a focus on front desk operations, and customer service.

ADM duties and responsibilities include:

A.      Collaboration and teamwork

·         Ensuring guest rooms, public areas, and grounds are clean, well-maintained, and ready for guests

·         Assist in checking in / out of guests, processing payments, and maintaining accurate records.

·         Encourages and builds mutual trust, respect, and cooperation among the team environments

 

B.      Communication & Coordination skills

·         Timely and accurate planning of the work shift schedules taking into front office staffs off days and Annual Leave days

·         Monitoring guest feedback and making recommendations for improvements to the Operation Manager

·         Effectively cross departments communication in timely manner adapting to any changes of the operation

 

C.      Problem-solving skills

·         Handling customer complaints and issues in a timely and efficient manner

·         Handling any conflict situations in a professional manner to achieve the best possible outcome for all stakeholders involved

·         Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy

 

D.      Leadership & Organization Ability

·         Training and supervising front office staff, and ensuring adherence to company policies and procedures

·         Provide effective leadership and exemplary attitude in regards to ensuring Front Office operations are performed and carried out in a professional and positive manner

·         Act as a mentor to well-trained and well-maintained the team performance

 

E.       Integrity

·         Protecting the best interests of the company by being vigilant and alert in ensuring that no undesirable activities take place on premises

·         Ensure full compliance to operating controls, SOP’s, policies, procedures, and service standards

·         To undertake & completing any other assigned tasks or request by the management.

 

 

Requirements

Ø  A minimum Diploma in hotel management

Ø  At least 3-4 years' experience in hotel operations and management.

Ø  Excellent interpersonal communication skills.

Ø  Positive attitude, enthusiasm, and initiative.

Ø  Familiarity with the RMS, Excel, word, power point preferred

 

Salary : S$2,800.00 to S$3,300.00 (negotiable)

  Apply Now  

General Manager - Hilton Garden Inn Pattaya City

16-Aug-2025
Hilton Hotel | 57047 - Bang Lamung, Chon Buri

Hilton Hotel


Job Description

Hilton Overview:

With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview:

The Hilton Garden Inn Pattaya City is a soon-to-open hotel situated in northern Pattaya. It will be part of a mixed-use development alongside a neighboring residential tower. The property will offer 315 guest rooms, three restaurants, three bars, meeting facilities, a fitness center, and a swimming pool.

Role Description:

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

1. Champion Business Excellence

  • Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.

  • Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel

  • Stay ahead of market trends and seize new opportunities

2. Lead with Vision

  • Inspire a culture of excellence by providing strong leadership to all team members.

  • Monitor and develop team member performance, particularly the executive team and department heads

  • Foster a workplace where every team member thrives and contributes to the property’s collective goals

3. Elevate Guest Experience

  • Manage operations with a keen eye for detail

  • Monitor guest feedback and implement improvements as necessary to exceed guest expectations

  • Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

  • Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures

  • Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5. Quality Assurance

  • Guarantee the highest standards of hotel upkeep, safety and guest satisfaction

  • Conduct regular inspections to ensure compliance with quality and brand standard requirements

  • Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

  • Build strong rapport with hotel owners through proactive and on-going communication

  • Serve as a primary liaison between hotel owners and corporate entities

Role Requirements:

  • Previous Hotel General Management / Director of Operations experience, preferably with resorts in SEA region  

  • Prior experience in pre-opening 

  • Strong knowledge and experience in F&B and C&E  

  • Success in driving commercial returns and revenue

  • Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team

  • Outstanding communication and negotiation skills with a customer-first mindset

  • Solid grasp of financial management principles and experience in budgeting and forecasting

  • Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

  Apply Now  

Assistant Delighted To Serve Manager25132206

16-Aug-2025
Marriott International | 57058 - Bangkok

Marriott International


Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  Apply Now  

service crew, assistant manager

15-Aug-2025
EATALIA PTE. LTD. | 57131 - Clementi Central, West Region

EATALIA PTE. LTD.


Job Description

For a reputable Italian cafe and pizzeria located at 6 Clementi road,

we are looking for a great talent to join our team.

the perfect candidate must be:

  1. Local, Permanent Resident

  2. No Smoker and No drinker

  3. Able to work on split shift (10;30-2pm and 5:30-10pm)

  4. atleast 2 years of experience in F&B line

  5. team player, able to multitask, with pleasing personality

Offering:

  1. nice working environment

  2. training

  3. company apron

  4. 2 meals per day

  5. tips sharing

  6. career opportunity

  7. 1 day and a half off day


  Apply Now  

Director of Residences and Heart of House Operations^

15-Aug-2025
Rosewood Hotels (Hong Kong) Limited | 57036 - Tsim Sha Tsui, Yau Tsim Mong District

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage


  Apply Now  

Hotel Operation Manager

14-Aug-2025
Private Advertiser | 57007 - Bangkok

Private Advertiser


Job Description

About the role

Are you an experienced Hotel Operation Manager looking for an exciting new challenge? We are seeking a talented Hotel Operation Manager to join their team in the vibrant city of Bangkok, Thailand. In this full-time role, you will play a pivotal part in ensuring the smooth and efficient running of our hotel operations, contributing to the overall success of the business.

What you'll be doing

  • Oversee all day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance

  • Manage and lead a team of dedicated hospitality professionals, providing guidance, support, and training to ensure exceptional customer service

  • Implement and monitor operational policies and procedures to maintain high standards of quality and efficiency

  • Analyse performance data and identify areas for improvement, implementing strategies to enhance the guest experience

  • Collaborate with other department heads to coordinate cross-functional activities and streamline operations

  • Ensure compliance with all relevant industry regulations and health and safety standards

  • Contribute to the development and execution of the hotel's strategic business plan

What we're looking for

  • Minimum of 5 years' experience in a similar Hotel Operation Manager or Senior Supervisory role within the hospitality industry

  • Proven track record of successfully leading and managing a high-performing team

  • Ability to pivot quickly and take on new responsibilities

  • Excellent problem-solving, decision-making, and critical thinking skills

  • Strong commercial acumen and the ability to optimize operational efficiency and profitability

  • Excellent communication and interpersonal skills, with the ability to effectively liaise with guests, staff, and stakeholders

  • Proficient in using hotel management software and data analysis tools

  • Fluency in English, both written and verbal, is essential

What we offer

  • Competitive salary and performance-based bonus structure

  • Comprehensive benefits package, including health insurance, retirement contributions, and paid time off

  • Dynamic and supportive work environment with a focus on work-life balance

About us

We are a rapidly expanding hospitality group with a growing portfolio of unique and innovative hotel brands across Southeast Asia. Our mission is to redefine the guest experience by delivering exceptional service, world-class amenities, and a strong commitment to sustainability. Join us in this exciting journey and help shape the future of the hospitality industry.

Apply now to become our next Hotel Operation Manager.

  Apply Now  

Assistant Manager with Pirata Group

14-Aug-2025
Rat Pack LC Limited | 57038 - Central and Western District

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Referral bonus

Discover more about us: https://piratagroup.hk/

  Apply Now  

Director of Experience

14-Aug-2025
Angsana Laguna Phuket Hotels | 57017 - Chiang Mai

Angsana Laguna Phuket Hotels


Job Description

Angsana is a hotel brand of Banyangroup that caters to the modern traveller seeking style and authenticity. Comprising contemporary and chic retreats, Angsana is designed to create and deliver vibrant enlivening experience for guests at work and at play. Angsana exudes the spirit and conscience of its environment, while offering a strong sense of individuality infused with our Asian heritage. Facilities and services are focused on enabling guests to draw the most of every moment.

Angsana Laguna Phuket is located in scenic Bang Tao Bay, Phuket’s most coveted resort address. Just 20 minutes from bustling Phuket Town and the Phuket International Airport, lies the contemporary beachfront resort with unrivalled access to the emerald waters of the Andaman Sea.

Job Purpose:
Responsible for leading and overseeing the entire guest experience journey, ensuring alignment with the brand's standards, LQA requirements, and service KPIs. This role contributes strategically as part of ExCom, while directly supervising the Guest Experience team and working cross-functionally to deliver an exceptional guest journey.
Job Knowledge

1. Years of related experience
At least 8 years in guest service or quality management in luxury hospitality.
2. Education/qualifications
Bachelor’s degree in hospitality management or related field.

Essential Job Skills
Strong leadership and team development abilities.
Proficient in LQA and Luxury brand standards.
Analytical thinking and strategic planning skills.
Excellent communications in English, other languages are an advantage.
Advanced guest complaint handling and service recovery skills.
Desirable Job Skills
Experience in high – End hotel or resort environments.
Familiarity with guest feedback platforms (ReviewPro, NSP and Internal complaint)
Comfortable with cross-Functional leadership and matrix environments.

Physical Requirements
Pleasant appearance, healthy condition, full faculties for guest interaction
Communication

Good communication skills. Interact with colleagues.
Excellent interpersonal skills. Required to interact with the international profile of guests.
High-level interpersonal skills and influence across all departments and guest levels
Good command of the English language.

- Salary & Service charge
- Annual Year End Bonus
- Duty Meal at Associate Cafeteria
- Uniform & Laundry
- Associate Bus with air-condition
- Group life & Health Insurance
- Outpatient Medical Fee (10% of annum salary)
- Annual Health Examination
- Laguna Central Clinic
- Provident Fund (5% of basic salary)
- Associates Saving Co-Operative
- Long Service Award
- Non Sick Leave Record award
- Wedding Gift & Honeymoon Treat
- Childbirth Gift with Paternity Leave
- Funeral Allowance & Compassionate Leave
- Ordination/Haji Leave (15 days/year)
- Complimentary Stay at Banyan Group & Angsana Properties
- Career Opportunities for Transfers in Banyan Group

สมัครผ่านทางอีเมล์หรือสามารถเข้ามาสมัครโดยตรงที่โรงแรมอังสนาลากูน่าภูเก็ต โดยผู้สนใจสามารถส่งประวัติส่วนตัว (Resume) พร้อมรูปถ่ายปัจจุบัน ผ่านทางอีเมล์ได้ที่ Ranuka.p@groupbanyan.com , Jirawat.Seatan@groupbanyan.com
สอบถามข้อมูลเพิ่มเติมติดต่อ 076-358500

รูปภาพ

Angsana Laguna Phuket Hotels

10 Moo 4 Srisoonthorn Road, Cherngtalay, Amphur Talang, Phuket 83110 Thailand

ติดต่อ: HR

Tel: 076362300

Email: Ranuka.P@angsana.com

Email: Jirawat.Seatan@angsana.com

Website: www.angsana.com

  Apply Now  

Hotel Operation Manager (Parkchong) - (ID: 681849)

14-Aug-2025
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 57013 - Nakhon Ratchasima

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.


Job Description

Job Description

Guest Experience

·       Oversee the entire guest journey, from check-in to check-out, ensuring a consistently high standard of service.

·       Continuously seek opportunities to enhance service quality to increase occupancy, boost guest satisfaction, and encourage repeat bookings.

Staff Supervision

·       Manage key operational departments, including HR, Stock, Inventory, Purchasing, Kitchen Staff, Housekeeping, and Maintenance.

·       Ensure all staff are effectively trained, motivated, and performing to a high standard.

·       Foster a positive and productive work environment that supports team development and operational efficiency.

Budget Management

·       Develop and monitor department budgets to control costs without compromising service quality.

·       Identify areas for cost savings and operational improvements while ensuring all spending contributes to overall profitability.

Compliance & Safety

·       Ensure the hotel operates in accordance with health, safety, environmental, and industry-specific regulations.

·       Lead initiatives to improve sustainability, energy efficiency, and environmental responsibility in line with modern consumer expectations.

Operational Oversight & Detail Management

·       Maintain constant oversight of all hotel operations to ensure high standards are consistently met across all departments.

·       Pay close attention to every detail—from room cleanliness and maintenance to lobby appearance and staff presentation—to uphold the brand's quality and reputation.

Regularly inspect facilities, review procedures, and proactively identify areas for improvement or immediate action.


MUST

  • Bachelor’s degree in hospitality management, Business Administration, or a related field.

  • 3-5 years of proven experience in luxury hotel operations or hospitality management.

  • Highly detail-oriented, with a keen eye for presentation, cleanliness, and guest touchpoints across all service areas.

  • Demonstrated experience in luxury hospitality environments, with a strong sense of refined service standards and guest expectations

  • Strong leadership, communication, and interpersonal skills.

  • Solid understanding of budgeting, financial planning, and cost control.

  • Knowledge of health, safety, and environmental compliance standards.

  • Strong problem-solving skills, with the ability to remain calm under pressure and resolve guest or operational issues swiftly and discreetly

  • Good command in English


  Apply Now  

Wellness Manager (Pre-Opening)

14-Aug-2025
Accor Asia Corporate Offices | 57003 - Phuket

Accor Asia Corporate Offices


Job Description


Company Description


Nestled in the lush hillside of Surin Beach, Navera Phuket – MGallery Collection is a sanctuary of timeless elegance, inspired by Phuket’s rich Sino-Portuguese heritage and the romantic spirit of ocean voyages.
Positioned above one of the island’s most pristine beaches, this all-suite and villa resort offers discerning travelers a private escape into serenity, cultural richness, and heartfelt hospitality.

Guests are welcomed into the Sino Lodge — a graceful blend of heritage mansion and yacht deck — before embarking on a journey through carefully curated culinary, wellness, and leisure experiences. From Riviera House, a Mediterranean coastal-inspired dining destination, to Junsai, an immersive Japanese grill, and the refined French charm of Marcele Bistro, Navera Phuket delivers moments of connection and coastal indulgence.

Rooted in nature, design, and authenticity, Navera is more than a resort — it is a destination that captures the spirit of exploration and relaxation. Whether enjoying panoramic villa views, a floating breakfast, or a bespoke spa ritual inspired by the island’s tin-mining legacy, each stay becomes a timeless voyage.

Join us at Navera Phuket and be part of an inspiring journey at the heart of Surin Beach — where elegance, culture, and discovery meet.


Job Description


  • Lead Spa & Wellness Operations: Oversee all daily spa and wellness functions, ensuring a serene, luxurious, and flawlessly maintained environment aligned with LQA standards.

  • Design Holistic Guest Experiences: Curate bespoke wellness journeys combining traditional therapies, modern innovations, and personalized consultations to elevate guest well-being.

  • Build and Develop High-Performing Teams: Recruit, train, and mentor therapists and wellness professionals, ensuring exceptional service delivery, skill development, and guest personalization.

  • Maintain Hygiene & Facility Standards: Enforce impeccable hygiene, safety, and ambiance across spa treatment rooms, lounges, and fitness areas to uphold five-star standards.

  • Drive Financial Efficiency: Manage departmental budgets, control costs, optimize treatment pricing, and monitor KPIs to enhance profitability while maintaining luxury standards.

  • Promote Wellness Branding & Partnerships: Lead wellness marketing efforts, collaborate with guest experience and PR teams, and build strategic partnerships with renowned practitioners and sustainable product suppliers.


Qualifications


  • Proven experience in leading spa, fitness, and holistic programs, preferably in Thailand or Asia.
  • Skilled in designing tailored treatments, fitness programs, and wellness experiences based on guest needs and trends + LQA.
  • Strong ability to manage and inspire therapists, trainers, and wellness practitioners, fostering excellence.
  • Deep understanding of wellness marketing, promotions, and guest engagement strategies.

Additional Information


Wellness is a journey, and you will be its architect. Overseeing the spa, fitness center, yoga, and holistic therapies, you’ll craft transformative experiences that restore balance and elevate well-being. From curating bespoke treatments to leading a team of wellness experts, every moment you shape will inspire rejuvenation, relaxation, and an unparalleled sense of luxury.

  Apply Now  

Pasticceria Cova Manager

12-Aug-2025
BOONLAPO COMPANY LIMITED | 56958 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BOONLAPO COMPANY LIMITED


Job Description

Job description: Must be A European (preferably Italian)

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.


Job Summary: Must be A European (preferably Italian)

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.


Key Responsibilities:

1. Operational Management:

  • Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

  • Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

  • Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

  • Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

  • Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

  • Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.


2. Team Leadership & Development:

  • Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

  • Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

  • Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

  • Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

  • Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

  • Conflict Resolution: Effectively handle employee relations issues and conflicts.


3. Customer Experience & Sales:

  • Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

  • Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

  • Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

  • Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.


4. Financial Management:

  • Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

  • Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

  • Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

  • Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.


5. Brand Management & Marketing:

  • Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

  • Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

  • Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.


Required Skills & Qualifications: Must be A European (preferably Italian)

  • Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

  • Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

  • Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

  • Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

  • Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

  • Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

  • Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

  • Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

  • Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

  • Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

  • Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.


General Manager

12-Aug-2025
Aqua & Flames Limited | 56976 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Aqua & Flames Limited


Job Description

About the job

The ideal candidate will have experience leading a team and managing the daily operation of the business.

Responsibilities

  • Develop and drive the sales and profit of one of the Hong Kong’s top restaurant
  • Ensure the Company’s standards of cuisine are maintained at highest level
  • Manage and lead a team of 70+ staff to deliver first class dining experience
  • Develop, implement and deliver annual plan and monthly results
  • Implement internal monitoring system to optimize the cost, wastage and resources utilization
  • Work with Events Sales Team to organize events and promotional activities
  • Collaborate with Marketing team to develop and implement the marketing activity plans
  • Ensure Company standards and statutory ordinances are adhered to in terms of food quality, customer service, hygiene, work safety and staff management
  • Lead and motivate key operation heads to develop and plan periodic, seasonal and festive menus from concept to implementation
  • Develop and support professional customer relationship

Qualifications

  • Manager with a proven successful track record with a restaurant
  • Demonstrated ability to lead
  • Comfort working with budgets, payroll, revenue and forecasting
  • Strong communications skills

We offer

  • 5-day work week
  • Birthday leave and a celebration allowance
  • Employee discount to be used across the Group’s outlets
  • On-job training and opportunities for growth

Loyalty Manager

12-Aug-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 56955 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Front Office
  • Loyalty Manager (1) New
  • Guest Service Expert (1)

Human Resources

Food & Beverage

Loss Prevention
  • Loss Prevention Supervisor (1)
Engineering
  • Chief Engineer (1)

Disability person (ผู้พิการ)

รายละเอียด

รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

11 ส.ค. 68

Publications Manager

12-Aug-2025
Zipcode Limited | 56959 - Phra Khanong, Bangkok
This job post is more than 31 days old and may no longer be valid.

Zipcode Limited


Job Description

Dib Bangkok is seeking an experienced individual to assume the role of Publications Manager. In this role, you will work closely with Assistant Director and with a number of external individuals and organizations, ranging from text and image contributors, graphic designers and other contractors, to artists and their relevant estates, foundations, and institutions. The ideal candidate will possess excellent editorial skills, a proven track record in publication management in arts and culture organizations, knowledge and experience in multilingual collaboration, and a deep passion for contemporary art.
 


Job Responsibilities:

•       Develop and maintain the Dib house-style for all contributors and editors to follow.

•       Manage the editorial process for all public-facing texts, ensuring high standards of accuracy, quality, and consistency.

•       Collaborate with curators, educators, other staff, and external contributors through the editorial and/or translation process.

•       Coordinate with the Director to follow the production schedule for all publications and maintain timely delivery and adherence to deadlines.

•       Liaise with graphic designers, printers or technology developers, and other vendors to bring publications to the final stage. E.g. If there are proofing rounds, this position will directly communicate and work with them.

•       Edit, copyedit, and proofread content for various museum publications ensuring quality and accessibility of style.

•       Liaise with the curatorial, education, and marketing teams to gather information and insights for publications.

•       Manage image copyright clearance as necessary.

 

Qualifications:

•       Bachelor’s degree in Publishing, Communications, Art History, English, or a related field.

•       At least 5 years of experience in publishing, editing, or a related field, preferably in the field of arts and cultures.

•       A keen interest in the arts and museum fields.

•       Exceptional writing, editing, and proofreading skills.

•       Strong project management and organizational abilities.

•       Proficiency in publishing software and tools such as Adobe Creative Suite, Microsoft Office Suite, etc.

•       Knowledge of digital publishing platforms and content management systems is a plus.

•       Ability to work collaboratively and manage multiple projects simultaneously.

•       Attention to detail and commitment to quality.

•       Creative and resourceful thinker with excellent problem-solving skills.

•       Ability to work under pressure and meet tight deadlines.

•       Excellent interpersonal and communication skills.

Assistant to Hotel Managing Director

12-Aug-2025
KHAO SOK DISCOVERY CO.,LTD. | 56950 - Phuket
This job post is more than 31 days old and may no longer be valid.

KHAO SOK DISCOVERY CO.,LTD.


Job Description

Position: Assistant to Hotel Managing Director
Location: KhaoSok Discovery Groups - MORE Patong Hotel / Khaosok Boutique Camps&Hideaway
Employment Type: Full-time

Responsibilities:

  • Provide administrative and operational support directly to the Managing Director.

  • Assist in coordinating daily schedules, meetings, and travel arrangements.

  • Prepare reports, presentations, and meeting notes.

  • Liaise between the Managing Director and various departments to ensure smooth communication and workflow.

  • Follow up on assigned tasks and projects to ensure deadlines are met.

  • Handle confidential information with discretion.

  • Support in strategic planning and execution of hotel projects or events.

  • Assist in guest relations or special requests as assigned by the MD.

Qualifications:

  • Male/Female, aged 35–40 years.

  • Master’s degree in Business Administration, Hospitality Management, or related fields.

  • Previous experience in a similar role within the hospitality industry is an advantage.

  • Excellent command of English (spoken and written).

  • Strong organizational, multitasking, and time management skills.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and email communication.

  • Professional appearance and service-minded attitude.

  • Ability to work under pressure and handle multiple priorities.

Benefits:

  • Competitive salary based on experience.

  • Annual leave and public holidays.

  • Staff meals and uniform provided.

  • Other benefits according to company policy.

How to Apply:
Send your CV with a recent photo to: khaosokdiscovery.hr@gmail.com
For more details, please call: 076-521857

Hotel Manager

12-Aug-2025
KHAO SOK DISCOVERY CO.,LTD. | 56951 - Phuket
This job post is more than 31 days old and may no longer be valid.

KHAO SOK DISCOVERY CO.,LTD.


Job Description

Job Title: Hotel Manager
Location: MORE Patong Hotel, Phuket Thailand
Employment Type: Full-time

Job Summary:

Khaosok Boutique Camps is seeking a dedicated and experienced Hotel Manager to oversee daily operations, ensure guest satisfaction, and maintain high service standards. The ideal candidate will be responsible for supervising staff, coordinating activities, and ensuring a smooth and enjoyable experience for all guests.

Key Responsibilities:

Guest Experience & Customer Service

  • Ensure a welcoming and exceptional guest experience from check-in to check-out.

  • Handle guest inquiries, special requests, and complaints in a professional manner.

  • Monitor guest feedback and implement improvements to enhance customer satisfaction.

Operations & Facility Management

  • Oversee the day-to-day operations of the resort, ensuring cleanliness, safety, and efficiency.

  • Ensure all accommodations and facilities are well-maintained and meet quality standards.

  • Coordinate with housekeeping and maintenance teams for timely room preparation and repairs.

Team Supervision & Training

  • Supervise and support resort staff, including front desk, housekeeping, and service teams.

  • Provide training to staff on hospitality standards, customer service, and resort policies.

  • Motivate the team to deliver outstanding service and maintain a positive work environment.

Administrative & Financial Duties

  • Monitor reservations, occupancy rates, and room allocations.

  • Assist in budget management, cost control, and resource allocation.

  • Oversee inventory and ordering of supplies needed for daily operations.

Activity & Event Coordination

  • Assist in organizing and coordinating guest activities, excursions, and special events.

  • Collaborate with tour operators and local vendors to enhance guest experiences.

Requirements:

  • Previous experience in hospitality, resort, or hotel management.

  • Strong leadership, communication, and problem-solving skills.

  • Ability to work in a fast-paced environment and handle multiple responsibilities.

  • Customer-oriented mindset with excellent interpersonal skills.

  • Proficiency in English (Thai language skills are a plus).

  • Flexibility to work shifts, weekends, and holidays as needed.

Benefits:

  • Competitive salary

  • Accommodation and meals provided

  • Career growth opportunities

  • Staff discounts on resort activities


Benefits:

  • Competitive salary

  • Accommodation and meals provided

  • Social security benefits (after a 3-month probation period)

  • 1 day off per week

  • Annual leave (after completing 1 year of service)

  • 15 public holidays per year (after completing 6 months of service)

  • Career growth opportunities


Resort Manager

9-Aug-2025
Sunlight Hotels and Resorts | 57096 - Palawan, Mimaropa
This job post is more than 31 days old and may no longer be valid.

Sunlight Hotels and Resorts


Job Description

Job Responsibilities:

  • Resort/Resident managers are responsible for the day-to-day operations of a resort or hotel.

  • Oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, and front office.

  • Create and ensure that there is an existing standard process flow in the operations for property guidelines.

  • Responsible for supporting and ensuring compliance protocols and procedures created by shared services departments such as Finance, HR & Security, Sales, Marketing, and IT and have it implemented consistently in the property.

  • Coordinates with Sales and Marketing the promotion and future events.

  • Oversee employees during daily sales, operations, and maintenance of the resort.

  • Conduct a surprise inspection of the guest's room and all other resort areas for cleanliness and to ensure that the resort protocols are being followed.

  • Handles guest complaints promptly and professionally; solicits feedback and comments.

  • Marketing, and advertising, maintaining the budget, maintaining customer service, along accommodating the needs of guests.

  • Lead and encourage staff to reach goals, all while implementing the resort's policies and regulations to maintain a safe and healthy environment for guests and staff.

  • Monitors, analyze, and control all labor and inventory costs. This includes preparing the appropriate monthly reports, charts, and schedules to ensure that budgets are met or exceeded while quality is maintained and improved.


Director of Operations-TLSZX

9-Aug-2025
Langham Hotels International Ltd | 56932 - Tin Shui Wai, Yuen Long District
This job post is more than 31 days old and may no longer be valid.

Langham Hotels International Ltd


Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.    
 

Located at the heart of the commercial and retail hub in Futian, Guangdong province, China – The Langham, Shenzhen conveys time-honored traditions and five-star luxury in a modern, vibrant city. Comprising 352 enchanting rooms and suites with innovative amenities, exceptional space, and Langham’s legendary service with poise, the hotel stands out as an epitome of modern luxury, elegance, and a heaven of refined sophistication.

运营总监全面负责酒店餐饮部、工程部和安保部的运营管理,确保高效运营、卓越服务和业务盈利,以实现酒店的整体目标。   
  • 餐饮运营管理
  • 工程管理
  • 安保管理
  • 酒店日常运营管理
  • 质量标准管控
  • 人才培养与发展
  • 维护公共关系
  • Connect 大使
  • 15-20年酒店工作经验,其中8-10年担任高级管理职位;
  • 国际酒店集团工作经验,8-10年服务于豪华物业;
  • 大学或研究生学历,或同等专业酒店培训背景。
  • 高度的市场意识和创业思维;
  • 快速、系统的决策能力和分析能力;
  • 出色的领导能力,擅长高质量酒店运营;
  • 独立工作能力,能承受压力;
  • 良好的授权和人际交往能力,具备收益管理技能。

Assistant Director, People Development

7-Aug-2025
Accor Asia Corporate Offices | 56854 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


About SO/ Bangkok

Located in the vibrant capital of exotic Thailand, SO/ Bangkok combines modern dynamism with classic wonder in a true meeting of East and West. With 237 rooms and suites, the urban luxury design hotel offers themed accommodations created around the Five Elements - Water, Earth, Wood, Metal, and Fire. Inspired and innovative, SO/ Bangkok is an iconic landmark of design and a masterpiece of collaboration by Thailand’s top five designers and world renowned fashion designer Monsieur Christian Lacroix.  

An exciting selection of innovative restaurants and bars showcase the very best in refined dining in a variety of relaxing ambiences. SO/ Bangkok commands a prime central location where anything is possible, from contemporary high-rises to traditional Buddhist temples, from bustling street markets to ritzy upscale shopping complexes, from notorious nightlife to a gourmet’s choice of dining.


Job Description


Assistant Director, People Development

The Assistant Director, People Development will be responsible for managing the learning process within the hotel. He/ She will ensure that all learning and development activities are completely aligned with the culture, Ennismore values, strategy, and the hotel. He/ She is a partner in the quality process of the hotel.

PRIMARY RESPONSIBILITIES

Enhance luxury customer satisfaction through the appropriate training and development plans for hotel team members.

To be responsible for planning, coordinating and conducting training analysis and hotel training programs in order to enhance the quality of service of team members as well as to improve the performance and efficiency of team members.

Analyze and identify the needs and resources

  • Conducts an annual training needs analysis including both generic and job skills in coordination with the Heads of Departments and Department trainers and prepare annual training plan for Director of People & Culture and General Manager to review.
  • Incorporates the hotel’s training plan within the Business Plan of the hotel
  • Coordinates with the department managers to help identify training opportunities for team members.
  • To assist department heads in the selection and training of department trainers.
  • To have a monthly meeting with a minute taken with the hotel and department trainers to obtain the feedback for future improvement and to coordinate functions and activities with other department heads and department trainers.
  • Identify internal and external training resources and optimizes the budget
  • Incorporates customer information as part of the strategy
  • Understands the impact of the key components of a successful hotel: Team members, customers, owners, and profit.
  • Coordinates with each Department Head to plan hotel training budget for each year
  • ESG, Green key project leader.

Qualifications


Requirements

  • Possess a Bachelor’s degree
  • Have a minimum of 5 years of relevant experience
  • Be able to conceive and develop leadership / learning and development strategies and plans in line with organisational strategy, and implement them to achieve desired objectives
  • Good presentation, facilitation and verbal communication skills

Additional Information


Benefits:

  • Life & Health insurance
  • SSO
  • Duty Meals
  • Provident fund
  • Heartist Card

Coffee Manager

7-Aug-2025
Lalco Holdings | 56862 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Lalco Holdings


Job Description

Job Description:

Coffee Plantation Management (Main responsible):

ü  Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü  Supervise planting, harvesting, processing, and storage of coffee.

ü  Implement sustainable and modern agricultural practices.

ü  Manage farm workers and ensure compliance with safety and labor standards.

ü  Coordinate with the accounting and procurement team for farm expenses and equipment.

Coffee Trading & Business Development (Optional):

ü  Analyze coffee trading opportunities, including profit margins, inventory turnover, and market cycles.

ü  Execute daily trading activities including product selection and portfolio execution.

ü  Monitor market trends to inform pricing and sourcing decisions.

ü  Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü  Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills includes:

ü  Bachelor's degree (or higher) in Agriculture or a closely related field.

ü  Minimum 5 years of experience in coffee plantation management.

ü  Strong leadership and team management skills.

ü  Good understanding of sustainable and commercial farming practices.

ü  Ability to travel domestically and internationally as required.

ü  Strong problem-solving, planning, and organizational skills.

ü  Proficiency in Lao or English (both preferred).

 

Qualification: Agriculture, or related fields.

Working location: PAKSE-Champasack Province, Lao PDR (with domestic and international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

Report to owner.

General Manager - Hotel

7-Aug-2025
BHIRAJ BURI GROUP | 56877 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

About the role

The General Manager (GM) is responsible for the strategic leadership, operational excellence, and financial performance of a 3.5–4-star lifestyle hotel designed for living, working, and socializing. This tech-centric property serves digital nomads, remote workers, corporates, and urban explorers under a hybrid CoLive, CoWork, and F&B-driven model. The GM will ensure seamless guest experiences by integrating hospitality with productivity and sustainability through cutting-edge systems and a self-service mindset.


What you'll be doing

1. Strategic & Operational Leadership

  • Lead all hotel operations including Rooms (CoLive), F&B, Event Spaces, and CoWorking zones.

  • Establish and monitor performance standards for service delivery, sustainability, and guest satisfaction.

  • Work closely with key stakeholders on pre-opening and CapEx planning (e.g., IT infrastructure, hotel systems).

2. Guest Experience & Service Design

  • Champion a tech-driven, self-serve model that aligns with customer-centric principles.

  • Eliminate unnecessary processes to streamline productivity and guest autonomy.

  • Create a welcoming, inclusive, and vibrant hotel community where guests can talk, share, and build meaningful connections.

  • Curate regular community-driven events, networking sessions, workshops, and casual meetups to encourage interaction among guests.

  • Collaborate with event organizers and local partners to offer programming that blends work, lifestyle, and local culture.

3. Financial & Business Performance

  • Manage budgets and optimize OpEx across all functions.

  • Drive revenue growth from rooms, F&B, event rentals, memberships, and partnerships.

  • Utilize data from systems to improve profitability and guest engagement.

4. Team & Stakeholder Management

  • Recruit, develop, and lead a multilingual, cross-functional hotel team.

  • Oversee training, performance, and staff alignment with service standards.

  • Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

5. Marketing, Sales & Channels

  • Support digital marketing and direct online booking platform performance.

  • Work with influencers, podcasters, and cross-brand collaborations to increase visibility.

  • Foster B2B and B2C relationships to drive occupancy and space utilization.


What we're looking for

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field.

  • Over 7 years of experience in hotel or lifestyle property management with at least 3 years in a GM role or Business Development Director.

  • Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

  • Excellent leadership, financial acumen, and stakeholder management skills.

  • Entrepreneurial mindset and comfortable in fast-paced, evolving environments.

  • Passionate about travel, remote work trends, and digital nomad communities.

  • Strong understanding of marketing, influencer partnerships, and modern sales channels.

What we offer

  • Competitive salary and bonus structure.

  • Comprehensive benefits package, including health insurance and provident fund.

  • Opportunities for career advancement and professional development.

  • Supportive and collaborative work environment.

About us

BHIRAJ BURI GROUP is a leading property development and investment company in Thailand, with a diverse portfolio that includes hotels, residential, and commercial properties. We are committed to delivering exceptional experiences and creating sustainable value for our customers, partners, and communities. As an employer, we pride ourselves on fostering a culture of innovation, collaboration, and continuous improvement.

Apply now to join our dynamic team and help shape the future of the hospitality industry.

Manager- Grissini

7-Aug-2025
Grand Hyatt Hong Kong | 56869 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Hong Kong


Job Description

Summary

Grissini, named after its famous freshly baked bread sticks, is a Hong Kong dining institution, located in the icon Grand Hyatt Hong Kong, offering refined authentic flavors from the Campania region, attended by a warm and outgoing service team, where guests can fully immerse themselves into the restaurant’s vibrant atmosphere.

We are looking for a dynamic leader to take ownership of this restaurant, who knows how to put “fun into fine” and focuses on the needs of our guests and associates, while driving the business through amazing guest experiences.

What you will do:

  • Create a service culture of storytelling and creating memorable guest experiences
  • Nurture and evolve our Customer Relationship
  • Champion a marketing plan and lead changes in line with trends
  • Drive the financial performance of the restaurant
  • Provide direction, leadership and training to team members
  • Lead inclusively
  • Co-create Grissini’s experience
Qualification

What you should have:

  • Be passionate and knowledgeable about Italian dining culture, food and wine
  • Be driven to exceed guests’ expectations
  • Be a natural leader who knows how to have fun at work whilst being attentive and hospitable effortlessly
  • Preferably previous working experiences in a Michelin-starred restaurant
  • Love what you do

​​​​​​​What we offer:

  • Care: A supportive and caring environment where diversity and inclusion are embraced
  • Development: Immense learning opportunities to equip and grow yourself
  • Well-being: Prioritize well-being and bring positivity at work and in life

qulity manager

7-Aug-2025
POLYGON PRECISION INDUSTRIAL (THAILAND) CO., LTD. | 56874 - Mueang Chonburi, Chon Buri
This job post is more than 31 days old and may no longer be valid.

POLYGON PRECISION INDUSTRIAL (THAILAND) CO., LTD.


Job Description

About the role

Polygon Precision Industrial (Thailand) Co., Ltd. is seeking an experienced Quality Manager to join our team. As a Quality Manager, you will be responsible for overseeing and improving the quality control processes within our manufacturing facility located in Mueang Chonburi, Chon Buri. This is a full-time position that plays a crucial role in ensuring the high standards and continuous improvement of our products.

What you'll be doing

  1. Developing and implementing quality control policies, procedures and systems to maintain product quality

  2. Conducting regular inspections and audits to identify areas for improvement

  3. Analysing quality data and generating reports to track and measure performance

  4. Collaborating with production teams to address quality issues and implement corrective actions

  5. Providing training and guidance to production staff on quality control best practices

  6. Ensuring compliance with relevant industry regulations and internal quality standards

  7. Identifying opportunities for process improvements and driving continuous quality enhancement

What we're looking for

  1. Minimum 5 years' experience in a quality management role within the manufacturing or production industry

  2. Strong understanding of quality control principles, methodologies and tools

  3. Proficient in data analysis, problem-solving and root cause analysis

  4. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

  5. Ability to work independently and lead quality improvement initiatives

  6. Familiarity with relevant industry regulations and quality standards

  7. Degree in Engineering, Quality Management or a related field

  8. Priority will be given to those holding quality-related certificates. like Six Sigma

  9. Professional injection molding industry quality procedure audit

  10. Fluent in English

What we offer

At Polygon Precision Industrial (Thailand) Co., Ltd., we are committed to providing a supportive and rewarding work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Join our team and be a part of our continued growth and success.

Apply now to become our next Quality Manager and contribute to the quality excellence of our products.

Resort Manager 4 / Asst.Resort Manager 1

7-Aug-2025
C.S. & N Shipping Co., Ltd. | 56885 - Phra Khanong, Bangkok
This job post is more than 31 days old and may no longer be valid.

C.S. & N Shipping Co., Ltd.


Job Description

ตำแหน่ง : Resort Manager 4 / Asst.Resort Manager 1

รายละเอียด

Experience in Front office back ground.

แผนก:

Management

จำนวน:

5 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Khun Note

อีเมล์:

chanwit.i@collectivehospitality.com

เบอร์ติดต่อ:

0944360088

ลงประกาศเมื่อ:

02 ส.ค. 66

สวัสดิการ

Company provide;
- Salary
-2 days off
-SSO
-Group Insurance

วิธีการสมัคร

Send CV

Outlets Manager25126856

7-Aug-2025
Marriott International | 56856 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel General Manager

7-Aug-2025
Destination Hospitality Management | 56866 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Job Title: General Manager – Hotels

Location: Hiring for various properties across Thailand

Company: Collective Hospitality

About Collective Hospitality

Collective Hospitality is one of the fastest-growing lifestyle hospitality companies in the world, with a portfolio that includes leading brands like Slumber Party Hostels, Bodega Hostels, and Socialtel. We are redefining travel by offering unique, immersive, and community-driven experiences across Asia. Our properties are social hubs where guests come not just to stay but to connect.

Position Summary

As a General Manager (GM), you will be responsible for the overall operations, performance, and guest experience of your assigned property/properties. The ideal candidate is a dynamic leader with strong operational acumen, a passion for hospitality, and a proven ability to lead high-performing teams in fast-paced, culturally diverse environments.

Key Responsibilities:
Operational Leadership

  • Lead all day-to-day hotel operations to ensure guest satisfaction, profitability, and brand compliance

  • Ensure all departments (Front Office, Housekeeping, F&B, Maintenance, Events) function effectively and efficiently

  • Maintain high levels of hygiene, safety, and service quality in line with company standards

Team Management

  • Recruit, train, and manage property staff to deliver outstanding guest experiences

  • Foster a positive and inclusive team culture with strong communication and staff development

  • Conduct regular performance reviews and set clear KPIs for all departments

Guest Experience

  • Uphold Collective Hospitality’s brand ethos: vibrant, communal, and experience-driven

  • Handle guest feedback, complaints, and conflict resolution proactively and professionally

  • Lead initiatives that enhance the guest journey and create lasting memories

Financial & Business Management

  • Develop and manage annual budgets, forecast performance, and control costs

  • Drive occupancy, average daily rate (ADR), and revenue per available room (RevPAR)

  • Oversee inventory, purchasing, vendor relations, and cost efficiency

Sales, Marketing & Events

  • Work with central marketing and local teams to implement marketing strategies, social media promotions, and brand campaigns

  • Collaborate on event planning, community engagement, and partnerships that drive traffic and visibility

  • Actively seek local partnerships and business development opportunities

Compliance & Standards

  • Ensure compliance with local laws, labor regulations, health and safety standards

  • Uphold brand guidelines and SOPs across all departments


Qualifications:

  • Minimum 5 years’ experience in a managerial role in hospitality (preferably hotels or hostels)

  • Strong background in operations, budgeting, and team leadership

  • Familiarity with the Asia travel market and cultural adaptability

  • Experience with lifestyle or boutique hospitality brands is a plus

  • Strong verbal and written English; additional Asian languages

  • Proficiency with hotel management systems (PMS), Google Workspace, and general tech tools

  • Energetic, entrepreneurial, and hands-on approach to management


Restuarant Manager

7-Aug-2025
The Yamu Co. Ltd. | 56889 - Thalang, Phuket
This job post is more than 31 days old and may no longer be valid.

The Yamu Co. Ltd.


Job Description

ตำแหน่ง : Restuarant Manager

รายละเอียด

.

แผนก:

Food & Beverage

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

People & Culture Department

อีเมล์:

careers.pointyamu@comohotels.com

เบอร์ติดต่อ:

076360100

ลงประกาศเมื่อ:

08 ก.ค. 68

สวัสดิการ

- Service Charge (เซอร์วิสชาร์จ)
- Provident Fund (กองทุนสำรองเลี้ยงชีพ)
- Annual Vacation, start 10 days/year (วันหยุดพักร้อน เริ่มต้นที่ 10 วันต่อปี)
- Group Insurance (ประกันกลุ่ม)
- Social Security (ประกันสังคม)
- Staff Uniform (เครื่องแบบพนักงาน)
- Day off 2 days/Week (วันหยุด 2 วัน/สัปดาห์)
- Public Holiday 16 days (วันหยุดนักขัตฤกษ์ 16 วัน)
- Staff Meals (อาหาร)
- Complimentary stay 3 nights/year (ที่พักโรงแรมในเครือ 3 คืนต่อปี)
- COMO training (ฝึกอบรมตามแผนของ COMO Hotels & Resorts)
- Transportation (รถรับส่งพนักงาน)

วิธีการสมัคร

Please send your application to careers.pointyamu@comohotels.com or visit our website at https://www.comohotels.com/en/careers
Only shortlisted applicants will be contacted.

ACE Assistant Manager

6-Aug-2025
Amway (Thailand) Limited | 56840 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Amway (Thailand) Limited


Job Description

Responsibility:

Organize training to provide knowledge about products and other training to partners and members.

  • Coordinate with the product management department.
  • Study and understand the product and training content
  • Prepare information and training materials
  • Be a lecturer in training
  • Arrange training schedules.
  • Create training courses/special projects.
  • Providing expert speakers to be special speakers.
  • Control and manage training budget.
  • Coordinate with related departments for booking training
  • Plan training.
  • Coordinate with vendors to organize training.
  • Book a hotel/training location.
  • Prepare training equipment and media.

Educate partners and members about responsible products.

  • Coordinate with various departments to disseminate information in related media
  • Seek accuracy information from the head office (Ada - America) and/or external agencies and experts
  • Answer partners & Members ‘s questions about Amway products

Assistant Loss Prevention Manager

6-Aug-2025
Marriott International | 56833 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

A true beachfront resort on Phuket's southwestern coast.

On a secluded cove against a canvas of sand and sea in Thailand, Le Méridien Phuket Beach Resort offers bold new discoveries with our top-rated facilities for land and water adventures, a rejuvenating spa, inspired cuisine, and forward-thinking services that exceed our guests' desires. The resort's 416 rooms and 54 luxury suites blend the creative and the elemental with authentic Thai accents in a soothing tropical setting. Style coupled with superb amenities allows for a stay of limitless exploration and renewal on the beach.

All rooms and suites at the resort offer unique views. Sixty-seven percent (316) offer either pool or ocean views.

HUMAN RESOURCES DEPARTMENT
  • Staff Bus Driver (1)

FRONT OFFICE DEPARTMENT

SALES&MARKETING (Phuket Based)

KITCHEN DEPARTMENT
  • Pastry Chef (1) New

Food & Beverage

LOSS PREVENTION

รายละเอียด

-

แผนก:

LOSS PREVENTION

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR Department

อีเมล์:

recruitment.phuketbeach@lemeridien.com

เบอร์ติดต่อ:

076370100

ลงประกาศเมื่อ:

01 ส.ค. 68

Hotel Manager.25126017

6-Aug-2025
Marriott International | 56843 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager25126713

6-Aug-2025
Marriott International | 56844 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director of Experience

5-Aug-2025
Angsana Laguna Phuket Hotels | 56822 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Angsana Laguna Phuket Hotels


Job Description

Angsana is a hotel brand of Banyangroup that caters to the modern traveller seeking style and authenticity. Comprising contemporary and chic retreats, Angsana is designed to create and deliver vibrant enlivening experience for guests at work and at play. Angsana exudes the spirit and conscience of its environment, while offering a strong sense of individuality infused with our Asian heritage. Facilities and services are focused on enabling guests to draw the most of every moment.

Angsana Laguna Phuket is located in scenic Bang Tao Bay, Phuket’s most coveted resort address. Just 20 minutes from bustling Phuket Town and the Phuket International Airport, lies the contemporary beachfront resort with unrivalled access to the emerald waters of the Andaman Sea.

HUMAN RESOURCE DEPT.

Sales & Marketing

Front Office
  • Director of Experience (1) New

F&B KITCHEN DEPT.

F&B SERVICE DEPT.

Job Purpose:
Responsible for leading and overseeing the entire guest experience journey, ensuring alignment with the brand's standards, LQA requirements, and service KPIs. This role contributes strategically as part of ExCom, while directly supervising the Guest Experience team and working cross-functionally to deliver an exceptional guest journey.
Job Knowledge

1. Years of related experience
At least 8 years in guest service or quality management in luxury hospitality.
2. Education/qualifications
Bachelor’s degree in hospitality management or related field.

Essential Job Skills
Strong leadership and team development abilities.
Proficient in LQA and Luxury brand standards.
Analytical thinking and strategic planning skills.
Excellent communications in English, other languages are an advantage.
Advanced guest complaint handling and service recovery skills.
Desirable Job Skills
Experience in high – End hotel or resort environments.
Familiarity with guest feedback platforms (ReviewPro, NSP and Internal complaint)
Comfortable with cross-Functional leadership and matrix environments.

Physical Requirements
Pleasant appearance, healthy condition, full faculties for guest interaction
Communication

Good communication skills. Interact with colleagues.
Excellent interpersonal skills. Required to interact with the international profile of guests.
High-level interpersonal skills and influence across all departments and guest levels
Good command of the English language.

Director of Residences and Heart of House Operations

4-Aug-2025
Rosewood Hotels (Hong Kong) Limited | 56819 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage


Multi Restaurants General Manager25120491

2-Aug-2025
Empire Tower Restaurants | 56796 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

Skills and Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.

• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

General Manager - Sartoria Restaurant25124817

2-Aug-2025
Empire Tower Restaurants | 56800 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description


JOB SUMMARY

Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE 

Education and Experience 

• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES 

Taking an Entrepreneurial Approach to Driving the Restaurant Business 

• Understands financial opportunities by surveying restaurant demand.

• Partners with key individuals in the local community to assess opportunities.

• Identifies and analyzes competitors.

• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.

• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.

Leading Significant Marketing/Public Relations/Media Activities

• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.

• Supports on-site/off-site public relations opportunities to promote the restaurant.

• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.

• Serves as the primary point of contact for restaurant events.

• Participates in local networking activities, which are often off-property, in support of the restaurant.

Managing Day-to-Day Restaurant Operations 

• Supervises and manages employees.

• Understands employee positions well enough to perform duties in employees' absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Conducts daily "taste panels" to educate, drive sales and create sales goals.

• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.

• Monitors compliance with all applicable laws and regulations.

• Monitors adherence to liquor control policies and procedures.

• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.

• Monitors alcohol beverage service for compliance with local laws.

• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.

• Assists servers and hosts on the floor during meal periods and high demand times.

• Advocates sound financial/business decision making.

• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.

• Recognizes good quality products and presentations.

• Supervises daily shift operations in absence of Assistant Restaurant Manager.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Fostering an Environment that Creates Exciting and Memorable Guest Experiences 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants..

• Addresses guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Verifies corrective action is taken to continuously improve service results.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing and Conducting Human Resource and Talent Management Activities 

• Actively participates in the hiring process to identify the right talent to support the outlet's concept.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Facilitates the fair and equal treatment of employees.

• Strives to improve employee retention.

• Monitors employee attendance of on-going training to understand guest expectations.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Encourages recognition of employees across areas of responsibility.

• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.

• Establishes guidelines so employees understand expectations and the work.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others.

• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Develops specific goals and plans to prioritize, organize, and accomplish own work.

• Monitors and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.

• Provides work-related training, supervising, follow-up and hands-on management.

Additional Responsibilities

• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Manager25123645

2-Aug-2025
Marriott International | 56812 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Amari Host Manager

1-Aug-2025
ONYX Hospitality Group | 56780 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

ONYX Hospitality Group


Job Description

Description:

  • The Amari Host Manager plays a key leadership role in shaping the guest experience by overseeing and guiding the Amari Host team. This position is responsible for ensuring that all Amari Hosts deliver warm
  • proactive
  • and personalized service to guests
  • enriching their stay through meaningful engagement and curated destination insights. The Amari Host Manager champions a guest-centric culture rooted in Amari’s service philosophy
  • guiding the team to deliver heartfelt
  • consistent
  • and memorable experiences that brighten every guest’s world. Serving as the strategic link between front-of-house operations
  • guest feedback
  • and service excellence.

Qualifications:

  • Experience working in 5-star hotels with supervisory or managerial role in front office
  • guest relations
  • or guest experience.
    -Strong interpersonal and communication skills
  • with a natural ability to connect with guests and colleagues.
    -Excellent leadership
  • organizational
  • and problem-solving skills.
    -Deep understanding of guest experience principles and service excellence
    -Excellent verbal and written communication in English

Education:

Bachelor

Years of experience:

5

Number of positions:

1

Hotel Manager

1-Aug-2025
Sriwilai Hotel Group Co., Ltd. | 56781 - Mueang Sukhothai, Sukhothai
This job post is more than 31 days old and may no longer be valid.

Sriwilai Hotel Group Co., Ltd.


Job Description

About the role

We are seeking an experienced Hotel Manager to join the Sriwilai Sukhothai Resort & Spa team in Sukhothai province. This is a full-time position that will be responsible for overseeing all hotel operations and ensuring an exceptional guest experience.

What you'll be doing

  • Manage day-to-day hotel operations across departments—front desk, housekeeping, F&B, spa, gardening, and maintenance—ensuring alignment with receiving policies and procedures

  • Lead, motivate, and develop a team of hotel staff to ensure exceptional service delivery

  • Monitor and analyse hotel performance metrics to identify areas for improvement and present recommendations to owner

What we're looking for

  • Female manager, age 40-55

  • 5 years of experience in a similar hotel management role

  • Strong leadership and people management skills

  • Excellent communication and interpersonal skills

  • Deep understanding of hotel operations and guest services

  • Ability to work effectively in a fast-paced, dynamic environment

  • Flexible and adaptable to changing business needs

  • Passion for the hospitality industry and delivering exceptional customer experiences

What we offer

At Sriwilai Sukhothai Resort & Spa, we are committed to providing a supportive and rewarding work environment. Our competitive benefits package includes:

  • Complimentary accommodation incl. food and beverage under the Hotel’s OC

  • F&B Sales commission

  • Opportunities for professional development, growth and cross-functional learning

  • A collaborative team culture

About us

Sriwilai Sukhothai Resort & Spa is the number one hotel in Sukhothai, a province recognized as one of the most important historical destinations in Thailand. The resort is renowned for its extraordinary blend of chic contemporary design and traditional cultural heritage, along with warm-hearted hospitality and exceptional customer service.

Our mission is to provide the utmost comfort to our guests while immersing them in the rich heritage and timeless stories of Sukhothai — the cradle of Thai civilization and a designated UNESCO World Heritage Site.

If you’re excited to be part of a passionate team and contribute to our continued success, we warmly encourage you to apply now.

Pool Manager

31-Jul-2025
Standard Hua Hin | 56748 - Hua Hin, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Standard Hua Hin


Job Description

Summary

Job Purpose: 

At the Standard Hua Hin, exceptional service and flavors are the hallmark of every guest experience. As Pool manager, your leadership and passion for guest service will drive outstanding operating results and ensure your outlet is both a preferred experience destination and workplace. 

Reporting to the Food and Beverage Manager and Food and Beverage Director, essential job functions of the Lido Bar Manager include but are not limited to the following: 

Qualification

Basic Function, duties and responsibilities: 

• Consistently offer professional, friendly and engaging service 
• Lead and manage the F&B and Attendant Outlet team in all aspects of the department and ensure service standards are followed 
• Handle guest concerns and react quickly and professionally 
• To assist in the recruitment and training of F&B Colleagues 
• Balance operational, administrative and Colleague needs 
• Conduct regularly scheduled departmental meetings 
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions 
• Have full knowledge of all Outlet menus 
• Follow all safety and sanitation policies when handling food and beverage 
• To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet. 
• To ensure both the outlets are managed efficiently according to the established concept statements. 
• To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. 
• To assign responsibilities to subordinates and to check their performance periodically. 
• To assist and coach in the operation and be visible during peak times. 
• To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that all outlets are adequately equipped. 
• To control the requisitioning, storage and careful use of all operating equipment and supplies for both the outlets. 

 
• To liaise with the Kitchen and Beverage department on daily operation and quality. 
• To monitor and analyze the menus and product of competitive restaurants and pool bars. 
• To assist the Management in developing menu "specials pool bar snacks” and to prepare recipes and specifications for Beverage signatures items for pool bar as well as Events. 
• To plan and implement an effective sales plan and promotional activities for the outlets. 
• To revise and update both outlets Departmental Operations Manual as and when needed. 
• To report "lost and found" items for each outlet. 
• Manage the Pool and Beach team schedule/roaster. 
• Ensure that team is patrolling the area periodically and removing dirty towels 
• Ensure that towels trolley is moved to laundry (properly covered) 3 times per day. 
 
Administration 
• To plan both the outlets weekly roster and work schedules to ensure that both outlets are adequately staffed to handle the level of business and submit a copy to the Food and Beverage office. 
• To maintain outlet bulletin board. 
• To have outlet briefings on daily bases and maintain a communication log book. 
• To submit all guest/employee incident reports for each outlet. 
 
Financial and Revenue Responsibilities 
• To carry out monthly, quarterly, bi yearly, yearly inventory of operating equipment for both outlets. 
• To strictly adhere to the established operating expenses and that all costs are controlled for both outlets 
• To ensure that both outlet cashiering procedures are strictly adhered to. 
• To identify in conjunction with the Outlet Manager Market needs and trends. 
• To ensure accurate cash float is maintained at all given point of time. 
 
Service Standards 
• Schedule colleague trainings once a month with the Resorts Activities Manager consisting of manual/role-plays to ensure excellence in service. 
• Handle guest concerns and react quickly and professionally. 
• To assist in the recruitment and training of colleagues. 
• Take hourly rounds measuring guest satisfaction, promoting resorts facilities and activities and anticipating guest’s needs. Reporting any guests complaints. 
• Ensure that every order taken has a room number or guest name and that colleague’s address the guest by name. 
 

Hotel Asset Manager

30-Jul-2025
Staffhub Hospitality Co.,Ltd. | 56734 - Krabi
This job post is more than 31 days old and may no longer be valid.

Staffhub Hospitality Co.,Ltd.


Job Description

Responsibilities:

  • Business Development (Real Estate experience)

  • Analyze asset data and ensure that asset records are accurate and up-to-date.

  • Compile documents related to asset transactions such as purchases, sales, disposals, and transfers

  • Transfer construction in progress to be fixed asset items.

  • Able to handle given ad-hoc requests such as supporting finance and accounting team for construction.

  • Perform other duties as assigned

Qualifications

  • Bachelor Degree in Business Administration, Finance, Real Estate related degrees or equivalent.

  • At least 5 years’ experience in a Business Development of Real Estate business

  • Experienced in hotel project development with a good understanding of the hotels industry.

  • Strong leadership skills

  • Good interpersonal and communication skills.

  • Ability to thrive in a fast-paced environment.

Working Schedule & Expectations

· Working at Koh Phi Phi, Krabi (15 Days/Month), Remote 5 Days/Month, Day Off 10 Day


International Affairs Manager / Assistant Manager (Chiness Speaking)

30-Jul-2025
Reignwood Holding Co., Ltd. | 56737 - Lam Luk Ka, Pathum Thani
This job post is more than 31 days old and may no longer be valid.

Reignwood Holding Co., Ltd.


Job Description

Key Responsibilities:

  • Strategic International Relations Management:

    • Develop and execute Reignwood Holding’s international affairs strategy, aligning with business objectives and regional priorities.

    • Cultivate relationships with key international stakeholders, including government entities, business partners, and global regulatory bodies.

    • Lead efforts to establish and maintain positive diplomatic and corporate relations in key markets.

  • Leadership of International Projects:

    • Oversee the planning, execution, and monitoring of international projects and partnerships, ensuring alignment with corporate goals and compliance standards.

    • Collaborate with regional and functional teams to drive operational efficiency and ensure successful project delivery.

  • Compliance and Risk Management:

    • Provide strategic direction on international regulatory compliance, ensuring Reignwood’s global operations adhere to all relevant laws and regulations.

    • Assess international risks, including political, economic, and legal factors, and develop risk mitigation strategies.

    • Ensure the company’s global policies are up-to-date and compliant with international standards.

  • Cross-Cultural Team Leadership & Communication:

    • Lead and manage a team of international affairs professionals, providing guidance, training, and performance management.

    • Foster effective communication and cultural understanding across global teams.

    • Act as a key liaison between internal departments, external partners, and international teams.

  • Market Research and Business Intelligence:

    • Lead efforts to analyze and understand international market trends, competition, and geopolitical developments.

    • Provide strategic insights to senior leadership regarding market expansion opportunities, investment risks, and business intelligence.

  • Event Management & Representation:

    • Lead and coordinate high-profile international events, conferences, and diplomatic engagements.

    • Represent Reignwood at international forums and government meetings, building the company’s reputation and fostering relationships with key decision-makers.


Required Qualifications:

  • Bachelor’s degree in International Relations, Business Administration, Political Science, or a related field and HSK level 4 up is preferred.

  • At least 8 years of experience in international affairs, global business development, or international relations especailly with an emphasis on integration and cooperation within Chinese cultural and social contexts and at least 3 years in a managerial role.

  • Deep understanding of global markets, trade regulations, and geopolitical issues.

  • Strong project management experience, with the ability to oversee multiple international initiatives simultaneously.

  • Proven experience in managing cross-functional teams and working with international stakeholders.

  • Exceptional communication, negotiation, and presentation skills in Mandarin and English to strong.

  • Strong leadership, decision-making, and conflict-resolution skills.


Desirable Skills:

  • Experience working in multinational corporations or large-scale international projects.

  • In-depth knowledge of international law, trade compliance, and political risk management.

  • Proven ability to drive business development and market expansion in international contexts.

  • Expertise in strategic planning and global operations management.


Assistant Manager, Venue25121343

27-Jul-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 56705 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Your Service Manager25120253

27-Jul-2025
JW Marriott | 56690 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Loss Prevention Manager25120259

27-Jul-2025
Courtyard Phuket Chalong Bay Resort | 56698 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

Courtyard Phuket Chalong Bay Resort


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Estate Manager

27-Jul-2025
Laguna Grande Limited | 56707 - Phuket
This job post is more than 31 days old and may no longer be valid.

Laguna Grande Limited


Job Description

This position base in Phuket

Job Purpose:

Estate Manager is a professional responsible for organizing and overseeing the daily operations of facilities in the hospitality industry. They hire qualified personnel, coordinate operations, supervise staff, handle customer complaints, enforce regulations, and ensure efficient management of supplies and expenses.

Estate Manager is responsible for various duties, including hiring qualified personnel, organizing and coordinating operations, supervising and evaluating staff, handling customer complaints, enforcing regulations and quality standards, managing budgets and expenses, and preparing reports for senior management. They play a crucial role in ensuring excellent customer experience and maintaining the efficiency and profitability of hospitality facilities.

  • Hire qualified personnel according to standards
  • Organize and coordinate operations to ensure maximum efficiency
  • Supervise and evaluate staff
  • Ensure supplies and equipment are adequate in quantity and quality
  • Handle customer complaints when necessary
  • Assist in pricing products or services
  • Assume responsibility of budgeting and monitoring expenses
  • Enforce adherence to regulations and quality standards
  • Ensure all records are kept properly and consistently
  • Review and prepare reports for senior management

Director of Residences and Heart of House Operations

25-Jul-2025
Rosewood Hotels (Hong Kong) Limited | 56676 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage

Tour Manager (Hotel)

24-Jul-2025
บริษัท สลีพไหม จำกัด | 56659 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

บริษัท สลีพไหม จำกัด


Job Description

- Communicate and liaise internally (colleague & partners) and externally (clients) according to company direction in order to provide efficient.
- Provide high quality and timely communication both internally and externally, manifests and other documentation.
- Reserve and monitor bookings and highlight to management any potential issues and/or solutions in order to ensure client satisfaction.
- Check feasibility and accuracy of tour program according to given instructions in order to ensure high efficiency.
- Monitor and update all tours details.

Candidates have full working rights for Thailand.

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