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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Photolock Inc.

Job Description

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: ₱13,000 per month
• Immediate start available

Job description

Qualifications

• Full time stay-in

• At least one year of experience with corporate housekeeping

• Attention to detail

• Ability to maintain confidentiality

Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

• Ensure all rooms are cared for and inspected according to standards

• Protect equipment and make sure there are no inadequacies

Requirements and skills

• Ability to work with little supervision and maintain a high level of performance

• Working quickly without compromising quality

Job Type: Full-time

Pay: Php13,000.00 per month

Schedule:

• Holidays

• Monday to Friday

• Weekends

Experience:

• Housekeeper: 1 year (Preferred)

Manpower Services (Hong Kong) Limited

Job Description

Work Location: Sheung Shui/Causeway Bay 上水/銅鑼灣

• Greet Members and guests in the lobby and guide them on facility usage.
• Address inquiries regarding sales, promotions, and product introductions.
• Answer phone calls promptly and professionally.
• Oversee security and car park operations.
• Manage booking and scheduling for the activity room.

• Higher diploma or above.
• Minimum of 1 year of relevant experience.

Benefits

• 5 working day 5天工作
• 15-19 days annual leave 年假15-19天
• 2-3 months performance bonus 兩至三個月花紅
• Excellent career prospects 良好晉升機會
• Comprehensive training 提供全面培訓
• Good working environment 良好工作環境

Click "Apply Now" to apply for this position or WhatsApp 61078771 for a confidential discussion. 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Chef de Partie prepares and cooks according to standard procedures, recipes, photographs and given instructions, assisting the Sous Chef in training team members. The role participates in product development and ensures the smooth operation of the kitchen.     

What will I be doing? 

As Chef de Partie, you will be responsible for performing the following tasks to the highest standards: 

• Manage day to day operations of an area in the kitchen ( Banquet , Cold food , A la Carte, Hotline , Mercatino , Basilico , Dolchetto , Manhattan )
• Able to assist when required for buffet , special muslim menu ,special Indian menus and any other specials generated by banquet business .
• Ensure that sanitation standards as set forth by Hilton and local  regulations are in compliance as well as the cleanliness and organization of the kitchen. HACCP
• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
• Prepare and plate accordingly to established Hilton guidelines and food standards.
• Distribute work equally to employees and supervise the preparation of assigned cooks
• Maintain a good relationship with other employees, providing instructions and encouragement as needed.
• Assume responsibility of the Senior Chef de Partie in his/her absence.
• To fill store requisition & daily ordering for each dedicated section of the kitchen
• Ensure proper food product storage , food rotation , labelling & following FIFO system
• Operate equipment safely and properly in the kitchen and also ensuring they are kept clean after use at all times
• Prepare and present all food on a timely basis according to the Hilton standards.
• Respect and accommodate servers’ request regarding guest’s preference and requests.
• Follow the standard recipes and presentations in order to maintain the standard of quality in production and presentation
• Clean all work areas and equipment thoroughly at the end of each shift.
• Keep each working area clean and organized.
• Maintain a positive attitude towards changes and high level of professionalism.
• Report any accident immediately.
• Maintain a high morale and good working relationship with other employees
• Respond properly in any hotel emergency or safety situations
• Work closely to butcher , pastry kitchen and stewarding for other related food products and equipment needed for daily operations,
• Able to create new dishes ,salad,dressings,cold and hot food presentations for a la carte,set menus , buffets and daily specials.
• Perform other tasks and projects as assigned by hotel management and staff.

What are we looking for? 

A Chef de Partie serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Reading , writing and oral proficiency in the English language
• 4 to 6 years working experience in hotels or similar facilities
• Good trainer ,organizer and planner
• High level of creativity and able to withstand a stressful fast paced environment
• High level of food safety , hygiene and sanitation
• Flexible with schedule and able to organize a cost effective safe par stock for emergency and last minute situation, quick to switch gear.
• Multi skills : good knowledge of different cuisine ,style and technique that able to relief other colleagues whenever help is needed.
• Knowledge of international cuisine would be an advantage

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Sommelier s is responsible for recommending wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while assisting with achieving departmental targets.

What will I be doing?

As a Conrad Sommelier, you are responsible for recommending wines and having a thorough and current knowledge of wines to deliver an excellent Guest and Member experience. A Sommelier will also be required to assist in achieving department targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Continuously improve beverage sales.

• Create and update the wine list in coordination with chefs and the Food and Beverage Manager
• Recommending food and wine pairings
• Advising guests on wines based on their personal tastes and food choices
• Inform guests about different varieties of wines and prices
• Analyze beverage costs and prepare monthly reporting.
• To organize promotions in various outlets on wine/spirits with various wine suppliers.
• Ensure wines are served at the right temperature and within the proper glassware
• Maintain appropriate relationship with wine/spirit suppliers and bar consultants.
• To plan order of beverages for the hotel and special order for any special event.
• Negotiate purchase prices with vendors
• Organize wine tasting days or “wine of the month” events
• To suggest special beverage promotions or implement as instructed by Food and Beverage Management.
• To attend daily F&B Meeting to discuss daily event / set up.
• To carry out any other duties as and when require by Food and Beverage leadership.
• Training waitstaff on wines

What are we looking for?

A Conrad Sommelier serving the Hilton Worldwide Brand, you are always working on behalf of our Guests and Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience as a Sommelier, Wine Steward/Stewardess or similar role
• Ability to create tasteful food and wine pairings
• Extensive knowledge of different wines and which regions produce each type
• Knowledge of local vineyards and wineries
• Understanding of the winemaking process
• Availability to work during opening hours, including weekends and holidays
• Flexibility to travel occasionally to meet with wine producers and visit wine-tasting events

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food & Beverage department and/or industry
• Knowledge of Food Hygiene Regulations
• Certification as a Sommelier or degree in hospitality is a plus – Knowledge of serving western and Chinese  cuisine

What will it be like to work for Hilton?

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The F&B Supervisor, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As F&B Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Be able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist managers and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ensure that their preference and request are acknowledged.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A F&B Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years of experience as Senior Captain / Supervisor in a restaurant with high level of quality and standards.
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have good knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude. 

What will it be like to work for Hilton?

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Junior Sous Chef holds responsible in working alongside sous chefs to manage and lead the junior team in daily kitchen activities as well as daily administrative tasks.

What will I be doing? 

As a Junior Sous Chef ( Pastry ) , you will be responsible for performing the following tasks to the highest standards ;

• Follow proper payroll and uniform procedures.
• Ensure the correct preparation and presentation of a consistent level for all pastry items prepared.
• Treat employees at every level of responsibilities fairly and consistently to achieve high morale and minimum turnover.
• Ensure that sanitation standards as set forth by Hilton and local  regulations are in compliance as well as the cleanliness and organization of the kitchen. HACCP
• Provide support to the Pastry Chef on every task and in every way possible.
• Requisite all items needed daily from the food store, non-food store and stewarding department.
• Supervise the maintenance and cleanliness of all food preparation equipment.
• Ensure all equipment is in full working order.
• Develop and ensure a safe working environment for people to work.
• Create proper purchasing specifications as stipulated in “Purchasing of Conduct”.
• Ensure a superior production of sweet items, pastries, cakes, ice cream, sorbet, fruit compotes, breads, chocolates, etc. for all outlets as well as banquets and amenities.
• Ensure an adequate supply of all products prepared on a timely basis.
• Monitor and review operating criteria and develop an awareness of the importance of food preparation and quality.
• Establish standard recipes and ensure the compliance with them.
• Make show pieces as needed.
• Assume full responsibility of the department when the Pastry chef and pastry sous chef is not available.
• Respond properly in any hotel emergency or safety procedures.
• Perform other tasks or projects assigned by hotel management and staff.
• Participate to BEO meetings in order to flawless execute all banquet functions.
• Actively participate in hygiene walk-through in pastry.
• Keep a high and open conversation with all other sous chefs from other kitchen to operate and supporting each other’s during operation.
• Assist the pastry chef in hiring process of new talents to join the pastry team.
• Support bakery department when needed.
• Ensure high quality of dessert it’s showcased in every outlets.
• Ensure special pastry request are executed accordantly.

What are we looking for? 

A Junior Sous Chef, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Reading, writing and oral proficiency in the English language.
• High school and culinary school training.
• 6-8 years of food/pastry experience.
• Knowledge of basic dough, creams, ice cream/sorbet, parfait and mousse, western and local pastries, bakeries, Viennese and American pastries, pull sugar, cake decorations and show pieces (chocolates and others).
• Must have full knowledge of sanitation requirements (HACCP) in handling food.
• High level of creativity, combined with ability to handle productions.
• Must be able to coach and develop junior team.
• Food ordering and cost control within the pastry departments.
• Full control of food waste management.
• Able to schedule and control all working hours flow below budgeted labor cost.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Salt Flaked Pte. Ltd.

Job Description

SSG Hotels Pte Ltd

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peak

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Assistant Executive Housekeeper.

What will I be doing?

As a Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeper will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Assistant Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support Assistant Executive Housekeeper
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the Front Office team
• Deputise in absence of Assistant Executive Housekeeper
• Assist other departments wherever necessary

What are we looking for?

A Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• High level of IT proficiency
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account

What will it be like to work for Hilton?

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

●Responsible for overall efficient and effective management and operation of the restaurant
●Assist Restaurant Manager on daily restaurant operations
 

We guarantee you will have lots of fun at work and not a single day is the same!

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

As the Restaurant Manager you’ll be responsible for the daily management of the restaurant whilst leading & developing your team. As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, managing food safety and food quality, managing inventory and restaurant financials as required.

We guarantee you will have lots of fun at work and not a single day is the same!

No. 1 Activity Network System (NANS) Inc.

Job Description

JOB DESCRIPTION:

We at LOGISALL PHILIPPINES INC., are seeking for a highly motivated and organized individual to join our Business Support Team. A mindset focused on innovation, problem-solving, and continuous improvement is key to success in this role. The successful candidate will be responsible for overseeing various HR and General Affairs functions to support the company's operation and growth.

KEY RESPONSIBILITIES:

• Manage HR operations, including recruitment, employee engagement, onboarding, and performance management. Develop and implement HR policies and practices that align with the company’s evolving culture and values.
• Take responsibility for financial operations, including bookkeeping, invoice management, expense reconciliation, and preparing financial reports. Collaborate with external accounting firms to ensure accurate and timely financial management.
• Manage general affairs such as office operations, vendor relations, and facility management, ensuring that the company’s daily operations run smoothly.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum 5 years of experience in Human Resources and General Affairs
• Proficiency in MS Office
• Proactive mindset and a passion for building something new and impactful.
• Leadership experience at the team leader level or higher
•  Strong communication and interpersonal skills with the ability to work effectively
•  Previous experience working in a Korean company is advantage
•  Previous experience in logistics or logistics packaging companies is advantage

NOTE:

For interested applicant send your resume / curriculum vitae to our email for schedule of interview & exam - logisallphil12.2024@gmail.com

Applicant will work under LOGISALL PHILIPPINES INC. 

Private Advertiser

Job Description

1. Bachelor’s Degree in Hotel and Restaurant or relevant field.

2. Knowledge and exposure in Inventory Reports and Food Costing.

3. Must have at least 3 years of working experience as a Kitchen Supervisor or in a similar supervisory role

4. Knowledge of kitchen health and safety regulations

5. Commitment to customer satisfaction and service excellence

6. Well-organized and detail-oriented

7. Computer Literate and proficient in MS Office Suite (Excel, Word, and PowerPoint)

8. Must be willing and available to work around peak hours, including nights, early mornings, weekends, and holidays.

9. Excellent communication skills

Genting Malaysia Berhad

Job Description

Job Description
• Monitor the performance of subordinate
• Conduct morning briefing and doing report
• Schedule manpower and roster

Job Requirement
• Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR
• Certificate/Diploma in Hotel Management with minimum 2 year working experience as Front Office Assistant
• Familiar with front office operations
• Good command of English & Bahasa Malaysia (both verbal and written). Ability to speak in other dialects will be an added advantage
• Able to work independently and willing to work long hours
• Able to train new staff and report writing

Private Advertiser

Job Description

About the role

We are seeking an experienced Dining Manager to join our vibrant team at 2680 Harrison Food Concept Inc', a leading hospitality group in Bonifacio Global City, Taguig City Metro Manila. As Dining Manager, you will be responsible for overseeing all aspects of our dining operations, ensuring exceptional customer service and a seamless dining experience for our guests.

What you'll be doing

• Manage and lead a team of dining staff, including servers, hosts, and support personnel
• Develop and implement dining floor policies, procedures, and standards to optimise efficiency and customer satisfaction
• Monitor dining room operations, identify and resolve issues in a timely manner
• Collaborate with the culinary team to ensure menu items are presented and served to the highest quality standards
• Manage dining room inventory, budgets, and financial performance
• Provide exceptional customer service and handle any guest complaints or concerns
• Contribute to the overall strategic direction of the dining operations

What we're looking for

• Minimum of 3 years of experience in a Dining Manager or similar leadership role within the hospitality industry
• Strong knowledge of dining room operations, including staffing, inventory management, and financial reporting
• Excellent customer service skills and the ability to lead and motivate a team
• Proficient in data analysis and problem-solving to optimise dining room performance
• Adaptable and able to thrive in a fast-paced, dynamic environment
• Strong communication and interpersonal skills

What we offer

At 2680 Harrison Food Concept Inc', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement contributions, and generous paid time off. We also provide opportunities for professional development and career advancement within our growing organisation.

About us

2680 Harrison Food Concept Inc' is a leading hospitality group in the Philippines, renowned for our innovative and acclaimed dining concepts. We are passionate about creating exceptional dining experiences for our guests and are committed to maintaining the highest standards of quality and service. Join our team and be a part of our continued success!

Apply now for this exciting Dining Manager opportunity at 2680 Harrison Food Concept Inc'.

The Attic

Job Description

The Bartender is primarily responsible for the overall bar operations at The Attic, ensuring a high level of service and an exceptional guest experience.

SSG Hotels Pte Ltd

Job Description

GENESIS MANPOWER PTE. LTD.

Job Description

Orchard Hotel Singapore

Job Description

Assistant Front Office Manager

Reporting to the Front Office Manager, the incumbent will assist to oversee the Front Office Department and ensure a smooth and efficient day to day operation: 

• Coordinate the organizational and administrative functions in all areas of Front Office (ie. Front Desk, Call Centre, Club Lounge and Concierge) 
• Ensure all team members adhere to service and product delivery standards in order to deliver memorable guest experiences.
• Constantly review, assess, improve and establish clear SOPs and service standards.
• Manage costs to ensure profitability and procedure standards (ie. Pending account, Cash float and High balance report)
• Ensure all team members are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.

Requirements : 

• A minimum of 3 years’ experience in the similar capacity in the Hotel industry
• A degree or diploma in Hotel Management of equivalent
• Excellent interpersonal and communication skills
• Passion for delivering exceptional level of guest services
• Self-Driven, Pro-active and a Highly energetic individual
• Able to work in a fast paced environment that promotes changes and drive for achievements

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

Operational Related

• Conduct daily briefing to ensure important information and updates are shared among team members
• Manage guest requests and ensures tasks are properly carried out
• Resolve issues pertaining to guest's negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up
• Monitor daily butler operations ensuring that tasks are carried out and guest requests are attended without fail
• Solicit feedback directly from guests; record feedback and use established documentation and circulation procedure to share the information
• Handle meet and greet of VIPs
• Audit Butlers' Suite Orientation and Turndown services to ensure established standards are met
• Work closely with other relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining to prepare for future VIP arrivals
• Manage the operations of the Butler Command Centre
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
  
  Departmental Related
• Communicate to Team Members departmental updates, issues and guest-related matters
• Establish assess, conducts and maintains appropriate performance appraisals (in relevant areas) as according to agreed standards and take necessary action to communicate/advise/assist according to performance levels
• Responsible for motivating, disciplining and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed
• Supervise, train, schedule, mentor and evaluate Team Members
• Recommend appointments, promotions and development of all Team Members
• Respond to guest comments, requests and complaints in a timely and professional manner; take personal responsibility to resolve issues where necessary.
• Be conversant with all areas of the Butler Services Department including FIT, Group and Casino reservations; can be assigned to certain specialist areas to manage at any one time
• Be conversant with all facets of the operation including fire safety and emergency related procedures
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Maintain close liaison with all other Departments so as to have a good understanding of other Departments' operational flow, thus ensuring seamless guest services throughout the hotel.
• Works and maintains close liaison with all the respective Section Heads within Front Office Department, ensuring smooth operational flow within the department as in accordance to company standards.
• Attend scheduled departmental meetings as required.
• Contribute ideas to improving the operations of the department. Update the Managers on any operational issues for the betterment of the department.
• Attend training sessions as and when scheduled
• Be familiar with the local community and famous events in town.
• Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Report and document special incidents that command management's attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Participates in Team Members' performance evaluation and makes fair recommendations on confirmation or promotion.
• Perform any other duties and responsibilities as and when assigned by the Manager.
  
  
  
  
  Job Requirements Education & Certification
• Nitec/Higher Nitec/Diploma/Degree in hospitality or related field preferred Experience
• Minimum 1 year experience in the same capacity Other Prerequisites
• Able to communicate effectively with both English
• Excellent guest relations and communication skills
• Advanced understanding of housekeeping, food and beverage including in-suite dining, wine and spirits
• Proficient in the use of Property Management System
• Candidates must have a good command of spoken and written English
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and "Can Do" attitude and mindset
• Be willing to work any day and any shift
• Well groomed and professional disposition

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Commonwealth Concepts Pte. Ltd.

Job Description

Join our Telegram channel for timely updates on the newest job vacancies and opportunities: https://www.jobstreet.com.sg/en/job/11032507

At our company, we offer a variety of dining concepts for you to choose from, including Japanese fine dining, a Western steakhouse, and a Western firewood restaurant. Join us and be part of our family today ❤️

What you’ll be doing

• Must have relevant work experience in Western / Japanese restaurant as Front of House
• Supervise opening, operating, and closing procedures
• Supervise the preparation and maintenance of mise-en-place for the side station.
• Efficiently input orders into the Point-of-Sale system.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Delegate duties and responsibilities to servers and captains.
• Ensure that all staff adhere to company procedures.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Train new team members in collaboration with the Restaurant Manager.

Benefits:

• $4000 Sign-on Bonus
• AWS Bonus 
• Variable Bonus 
• Incentives
• 5-day work week
• Medical Benefits
• Co Payment for medical
• Company insurance 
• Free Staff Meals
• $100 Dental benefits
• $100 Birthday Voucher
• Fast track career progression
• Career development and growth opportunities
• Comprehensive medical and flexible benefits

Due to the lack of work quota, this position is only open for Singaporean. Only Singaporean needs to apply.

Job Requirements:

• Must have relevant work experience in Western / Japanese restaurant as Front of House
• Enjoy cooking and willingness to learn
• Willing to work on weekends and public holidays
• Location: Central Area

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Communicates to team members on departmental updates, issues and guest-related matters during pre-shift briefings.
  
• Handles luggage for both arriving and departing guests and groups. This includes proper handling technique such as luggage lifting, tagging and delivering of luggage.
  
• Rotated to perform duties at the designated static locations which include curb and work closely with Manager at the driveway to ensure guest's arrival and departure experience is seamless.
  
• Is trained to handle luggage handling equipment like bell-cart and birdcage trolley. For e.g. move operational equipment or other items as requested. This comprises of continuous movement with the trolleys, pushing and carrying/lifting items.
  
• Long period of standing, walking; seating or taking stairs as and when required.
  
• Involves in learning applying property management system such as OPERA, and dispatching system such as FCS, and etc.
  
• Monitors baggage handling requests which include luggage delivery and pick-up for arrivals and departures.
  
• Supervises the luggage storage rooms to ensure baggage is properly arranged and stored (as recommended) and that the environment is hazard-free.
  
• Handles baggage-related requests such as long-term/short-term storage, luggage repair and etc.
  
• Competent to operate property management system to carry out and delegate task.
  
• Processes guest's request. In the event, if the request is not directly related to his/her area of capacity, the request is owned and forwarded to the right department.
  
• Involves in scheduling Bellmen on break board and assist management of scheduling. Assigns duties to Bellmen during shift to ensure proper follow-ups.
  
• Competent to operate FCS system to carry out and disseminate task to the Bellman.
  
• Register guest in the Property Management System (OPERA). Record and update all pertinent data into guest details as needed.
  
• Practice safety guidelines as prescribed by Occupational Safety and Health Act (OSHA).
  
• Be conversant with all facets of the Bell Service operations including fire safety and emergency related procedures.
  
• Performs any other duties and responsibilities as and when assigned by the management.
  

Job Requirements

Education & Certification

• Certificate in Hospitality Operations from a recognized institution preferred
  

Experience

• Minimum 2 years in similar capacity or has work in the managerial Hotel role for a large operating environment and team of people
  

Other Prerequisites

• Excellent guest relations, communication skills and problem solving skills
  
• Skill of basic computer such as Microsoft Words and Excel is essential
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Raffles Hotel Singapore

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry. 

Primary Responsibilities 

Manages the day to day housekeeping operation of rooms, public areas and laundry. 

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans. 
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as Director of Housekeeping during his/her extended absences as tasked by him/her or by Director of Rooms.
• Identifies and communicates daily to the Director of Housekeeping of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by Director of Housekeeping  following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence. 
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by Talent & Culture and Director of Housekeeping .
• Handles minor performance challenges and supports Director of Housekeeping with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover. 
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists Director of Housekeeping with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Director of Housekeeping.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists Director of Housekeeping to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations 

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends. 
• Supports the Director of Housekeeping in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines. 
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports Director of Housekeeping to coach, counsel and discipline colleagues to enhance performance. 
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.
• Minimum 7 years in industry experience with minimum 5 years in middle management positions.
• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.
• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.
• Confidently able to resolve problems and make decisions.
• Adaptable to multicultural guest needs, works with diverse cultures.
• Leadership skills developed – collaborative, enabling, and entrepreneurial.
• Career focused, wanting to grow and develop, self-driven.
• Sense of urgency and able to set priorities.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Adecco Personnel Pte Ltd.

Job Description

If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!

Our client is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art.

JOB SCOPE

• Develop, administer & maintain work roster
• Maintain Standard Operation Procedures (SOP) accuracy
• Workflow enhancement & improvement plans
• Ensuring that staff are providing excellent customer service
• Manpower deployment forecast & planning
• Set goals for performance & deadlines
• Manage a team of Executive, Supervisors & Ambassadors
• Provide assistance and information to visitors
• Perform sales transactions for gallery admission events & programs
• Perform daily opening & closing of counter, including generating reconciling daily sales reports
• Maintain knowledge of promotions & policies regarding payment, exchanges & security practices
• Pre-print tickets for group visits & ensure sufficient ticketing management for schools
• Manage feedback & perform service recovery in accordance to stipulated guidelines

JOB REQUIREMENT

• Nearest MRT: City Hall MRT
• 5 Days Work Week (inclusive of weekends)
• 9am to 7.30pm
• Working experience in tourism / art institutions / customer service is preferred
• Service-oriented and customer centricity
• Good communication and interpersonal skills
• Self-motivated and good teamwork

** Note that this position is on a 1-year contract, subject to renewal

** Interested individuals, please click APPLY button or send your resume to zhicheng.wong@adecco.com

We regret to inform that only shortlisted candidates will be notified.

Wong Zhi Cheng

Direct Line: +65 8907 0479
EA License No: 91C2918
Personnel Registration Number: R22105888

Inter Island Manpower Pte Ltd

Job Description

Key Responsibilities: 

• Collaborate with the Chef to oversee culinary operations, including menu planning, inventory management, and food cost control
• Supervise and inspire the kitchen team, fostering a positive and productive work environment.
• Maintain the highest standards of food quality and safety, ensuring compliance with health regulations.
• Uphold kitchen hygiene standards and promote best practices within the team.
• Manage and support the development of cooks, ensuring culinary excellence at every level.
• Deliver exceptional dining experiences with a commitment to 100% customer satisfaction.
• Expertise in both Chinese and Western cuisine, creating dishes that delight our guests.

Job Requirements: 

• A minimum of 3 to 4 years of experience in the F&B or culinary industry at a supervisory level, preferably in fine dining establishments
• A passion for culinary excellence and a flair for creativity in the kitchen.

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

ALWAYSHIRED PTE. LTD.

Job Description

F&B Management Trainee (Islandwide / UP$3500 / Quarterly Bonus) 

Benefits

• Quarterly Bonus
• Career progression
• Fast Hiring
• Staff Meal Provide

Job scope 

• Provide Customer Service
• Receive and process payments
• Prepare monthly report
• Other ad-hoc duties as necessary

Working Hours: 
Retail Hour (9-10Hour per Day)

Work Pattern 
5/6/5/6

Working Location: 
Islandwide 

Pay Details

Basic Up to $3500

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Be rewarded with endless continuous growth opportunities, recognition, rewards and make an impactful difference to others !

Ong Shao Yong (Calvin)  
Registration Number: R23117407
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Harry's International Pte Ltd

Job Description

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,000 - $2,400 per month
• Immediate start available

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.

• Monitor & ensure F&B service operations are running smoothly.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

• Ensure the Outlet is set-up for service and supervise for a smooth operation.

• Ensure minimum wastage, breakage and spoilage.

• Apply selling techniques by exceeding guest expectations and to increase revenue.

• Oversee cash and stock control consistently according to company policies

• Ensure all drinks are prepared and served according to SOP

• Create interesting cocktails and constantly innovate in preparation and presentation

• Understand the crucial aspect of bar and beverage control

• Pair food with drinks and make recommendations accordingly

• Train and motivate the service team

• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Guest orientated.

• Commitment to quality service, and food and beverage knowledge.

The Lead Tree - Clark Outsourcing

Job Description

Job summary:

• Looking for candidates available to work:
  • Monday: Evening
  • Tuesday: Evening
  • Wednesday: Evening
  • Thursday: Evening
  • Friday: Evening
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Immediate start available

Position Title: Controller

Work Set Up: Work From Home

Schedule: 10:00 PM - 7:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown: We are seeking a highly experienced and detail-oriented Controller to lead our financial operations. This critical role will be responsible for the overall financial health of the company, ensuring accurate financial reporting, implementing strong internal controls, and providing strategic financial guidance to leadership.

What Youll Do:

• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting

• Manage the month-end and year-end close processes, ensuring timely and accurate financial statements in accordance with GAAP

• Develop and maintain strong internal controls to safeguard assets and ensure compliance with all applicable regulations

• Prepare and analyze financial forecasts and budgets, providing insights into operational performance and opportunities for improvement

• Treasury support by monitoring and managing cash flow

• Collaborate with leadership to develop and implement financial strategies that support the retreat's mission and goals

• Provide financial analysis and support for key business decisions, such as pricing, investments, and capital expenditures

• Ensure compliance with all tax regulations and filings

• Develop and implement accounting policies and procedures

• Assist with contracts and vendor relationships

• Prepare and present financial reports to the leadership team

• Conduct detailed cost analysis for all events and activities

• Generate Profit & Loss (P&L) statements after each event, analyzing performance against budget and identifying areas for improvement

• Develop and manage annual budgets, incorporating detailed cost projections and revenue forecasts

What Were Looking For:

• Bachelor's degree in Accounting or Finance; CPA or other equivalent designation a plus.

• 7+ years of progressive accounting experience, with a significant focus on the hospitality industry, ideally in a hotel, retreat or similar environment.

• Proven experience working in team environments

• Strong understanding of GAAP and internal control best practices.

• Advanced proficiency in Microsoft Excel (or Google Sheets) and accounting software

• Experience with hospitality-specific software.

• Excellent budgeting and cost analysis skills.

• Proven ability to create and analyze P&L statements, particularly for events.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and interpersonal skills, with the ability to effectively interact with all levels of the organization.

• Demonstrated ability to work independently and as part of a team.

• Alignment with ChoZens mission and values.

• Experience with budgeting, forecasting, and financial analysis.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience with contract negotiation and vendor management.

• Knowledge of Yardi or similar accounting systems is required

Why Youll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup --its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!

SKY DISTRIBUTION PTE. LTD.

Job Description

Commonwealth Concepts Pte. Ltd.

Job Description

Responsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager.

Responsibilities

• Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.
• Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff. 
• Maximize sales potential of outlet through local store marketing.
• Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.
• Ensure that every staff understand their duties and responsibilities. 
• Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.
• Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.
• Supervise cash flow and handle petty cash payments.
• Develop and help to implement cashier and administrative systems.
• Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Supervise operations in outlet and serve customers when required.
• Handle cashiering when others are not available. Tally cash register and bank in cash daily.
• Handle customer complaints, maintaining good customer relationships.
• Review ordering of food for the week. Control food cost by minimizing wastage during food preparation and over-stocking.
• Guide kitchen new staff on how to prepare items on the menu the PastaMania way. Prepare, check, and taste all batches of food prepared to the outlets, ensure consistency in taste, quantity, colour, temperature, and presentation of food. 
• Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef
• Ensure that high standard of hygiene is maintained in the kitchen.
• Any ah-hoc duties assigned by Management.

Requirements

• Experience in F&B industry
• Able to perform extended shift duties; weekends & public holidays
• Enjoys interacting with people and servicing customers
• Possess good communication skills
• Able to lead, manage and motivate outlet staff
• Always keen to get feedback for improvement
• Is matured and shows good leadership skills

Other Information

• Attractive remuneration / benefits
• Location: Tampines Mall, Bugis Junction, Paya Lebar, Parkway, City Square Mall, Kallang Wave Mall

Copthorne King's Hotel Singapore

Job Description

• Lead and work together with the Supervisors to educate the respective roles and their continual development in their respective career path with the Hotel. 
• Training and development of Room Attendants/Supervisors/Assistant Housekeeper to improve the competencies of their position and develop them for career progression.
• Schedule and conduct daily communications meeting with all Housekeeping Team to enable a free two-way expression of ideas, concerns or other issues that may relate to any matter in the Hotel. 
• Share and communicate daily guest reviews, GIF, Revinate scores to Housekeeping Team. Implement and take appropriate action to rectify issues immediately.
• Conducting annual performance reviews for team members under your care.
• Assist in ensuring training and appropriate development plans for team members are implemented.
• Ensuring the maintenance and upkeep of all equipment used in the Housekeeping Department. 
• Oversee all internal/external contractors such as Landscape, Laundry, Room Attendants, Public Area Attendants, Pest control, etc. 
• Overseeing all maintenance of plants and floral arrangements within the Hotel. 
• Support the AEH/EH on budget forecasting processes for the department. 
• Represent the department in internal and external meetings and assume responsibility in the absence of AEH/EH

Geo Resort Sdn. Bhd.

Job Description

GENERAL RESPONSIBILITIES:

The Front Office Manager is responsible for the efficient and effective operation of the Front Office department, ensuring exceptional guest service, maximizing revenue, and maintaining a positive and productive work environment.

KEY RESPONSIBILITIES:

Operations Management: 

• Oversee daily Front Office operations, ensuring smooth and efficient service delivery.
• Represent management in guest interactions and handle inquiries and concerns.
• Monitor workload and adjust staffing as needed to maintain service standards.
• Ensure accurate room status information is maintained and communicated effectively.
• Manage master key control and enforce security protocols.
• Ensure timely logging and delivery of messages, packages, and mail.
• Maintain required par levels of Front Office and stationery supplies.
• Review daily Front Office reports (including Night Audit reports and log book entries) and guest feedback.
• Maintain an organized filing system for documentation, purchases, schedules, forecasts, and reports.

Guest Service Excellence: 

• Maintain the highest standards of guest service and satisfaction.
• Resolve guest issues quickly, efficiently, and courteously.
• Monitor VIP and special guest requests, ensuring their needs are met.
• Foster a culture of attentiveness, friendliness, helpfulness, and courtesy among staff.

Revenue Management: 

• Maximize room revenue and occupancy by reviewing daily status, analyzing rate variance, monitoring credit reports, and observing daily house count. 
• Monitor the selling status of the house daily (flash report, allowances, etc.).
• Monitor high-balance guests and take appropriate action.
• Prepare revenue and occupancy forecasts.

Staff Management and Development: 

• Train, cross-train, and retrain all Front Office personnel.
• Participate in the selection of Front Office staff.
• Schedule Front Office staff effectively.
• Supervise workload during shifts and evaluate employee job performance.
• Conduct regular staff meetings.
• Foster team spirit and motivation among staff.

Financial Management: 

• Prepare and manage the departmental budget.
• Work within the allocated budget for the Front Office.
• Check cashiers in and out, verify banks, and deposits at the end of each shift.
• Enforce cash-handling, check-cashing, and credit policies.

Interdepartmental Collaboration: 

• Maintain working relationships and communicate effectively with all hotel departments.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.

Policy and Procedure Implementation: 

• Ensure implementation of all hotel policies and house rules.
• Uphold the hotel's commitment to hospitality.

Reporting and Analysis: 

• Prepare performance reports related to the Front Office.
• Prepare monthly management report for the Management.

Systems Management: 

• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

Other Duties: 

• Perform other duties as requested by Management.

Qualifications and Skills:

• Minimum of Degree/Diploma in Hotel Management or a related field.
• Minimum of 10 years of experience in a similar role within the hotel industry.
• Skill in developing and adhering to departmental budgets.
• Ability to lead, communicate with, and motivate employees.
• Ability to develop and guide others in professional growth.
• Fluency in English and Malay (written and spoken). Fluency in Mandarin is an advantage.
• Familiarity with a recognized Property Management System (PMS) and UBIQ system. Knowledge of Microsoft Office.

Personal Attributes:

• Confident communication and interpersonal skills.
• Multicultural awareness.
• Flexibility and adaptability.
• Ability to work independently and take initiative.
• Self-motivation and energy.
• Teamwork and decision-making skills.
• Honesty and integrity.
• Strategic thinking and problem-solving skills.

Geo Resort Sdn. Bhd.

Job Description

GENERAL RESPONSIBILITIES

The Duty Manager is responsible for the efficient day-to-day operation of the Front Office during their shift, ensuring exceptional guest service, smooth operations, and adherence to hotel standards. This role involves supervising staff, handling guest requests and complaints, overseeing night audit procedures, and acting as a point of contact for the hotel in the absence of the Front Office Manager (FOM)/ Assistant Front Office Manager (AFOM).

KEY RESPONSIBILITIES

Front Office Operations: 

• Oversee daily Front Office operations, ensuring efficient and effective service delivery.
• Ensure smooth shift transitions and proper handover procedures.
• Monitor and maintain optimal staffing levels to meet guest needs.
• Ensure the Front Office and Hotel logbooks are consistently updated and actioned upon.

Guest Service and Relations: 

• Maintain the highest standards of guest service and satisfaction.
• Handle guest requests, inquiries, complaints, and special requests promptly and professionally.
• Resolve guest issues effectively, escalating complex situations to the Front Office Manager when necessary.
• Ensure a welcoming and positive guest experience.

Staff Management and Training: 

• Supervise, train, coach, and motivate Front Office staff.
• Conduct daily briefings and training sessions for the Front Office team.
• Monitor staff performance and provide feedback and guidance.
• Foster a positive and collaborative team environment.

Night Audit Oversight: 

• Oversee the completion of Night Audit procedures, ensuring accuracy and efficiency.
• Verify the accuracy of cash drawers at the beginning and end of shifts.
• Control cash transactions at the front desk and maintain responsibility for personal bank.

Communication and Information: 

• Maintain up-to-date knowledge of room rates, promotions, and packages.
• Operate the EPBX system, managing calls, wake-up calls, and guest requests.
• Cross-check that all billing instructions are correctly updated.
• Communicate effectively with other hotel departments.

Security and Safety: 

• Ensure safety by following guest check-in and security procedures.
• Report any suspicious activity to security, the FOM/AFOM, or the Manager on Duty (MOD).
• Report any maintenance issues discovered or reported and ensure timely action.

Other Responsibilities: 

• Represent the Management in handling complaints and inquiries when required.
• Assist all departments in servicing guests during peak periods.
• Take responsibility in the absence of the FOM/AFOM.
• Perform other duties as assigned by Management.

Job Skills and Requirements:

• Degree in Hotel Management, Hospitality, or a related field.
• Minimum 5 years of experience as a Duty Manager in the hotel industry.
• Strong performance management and supervisory skills.
• Effective coaching and development skills.
• Fluency in English and Malay (written and spoken). Fluency in Mandarin is an advantage.
• Proficiency in using a recognized Property Management System (PMS) and UBIQ system.
• Proficient in Microsoft Office.

Personality and Skills:

• Confident communication and interpersonal skills.
• Multicultural awareness.
• Flexibility and adaptability.
• Ability to work independently and take initiative.
• Self-motivation and energy.
• Teamwork and decision-making skills.
• Honesty and integrity.
• Strategic thinking and problem-solving skills.
• Strong customer service orientation.
• Attention to detail.
• Good time-keeping.

PARAMOUNT MUSIC LOUNGE

Job Description

PT Panca Wanara Sukses

Job Description

BRAND:

• Restaurant Glosis
• Five Monkeys
• Cafe Lula

REQUIREMENTS:

• Max. 30 years old. 
• Well groomed and presentable
• Customer & team work oriented
• Fresh graduates are welcome to apply (hospitality graduated is a plus point)
• Discipline, punctual, honest and commitment on work
• Placement : Jakarta, Depok, Bintaro & Gading Serpong

AL DEEN RESTAURANT PTE. LTD.

Job Description

Private Advertiser

Job Description

Job description

We are seeking an experienced and dynamicFront of House Manager to lead our service team. The ideal candidate will have a proven track record in upscale dining environments and possess strong leadership and customer service skills.

Qualifications:

• With at least 2 years or more of experience as a Front of House Manager or similar role in a fine dining setting.
• Strong leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Proficiency in restaurant management software and Microsoft Office Suite.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A passion for delivering outstanding customer service and enhancing guest experiences.
• Excellent verbal and written communication skills.
• Flexibility to be assigned to specific store or branch locations as required.
• Must be available to start immediately.

THE WESTIN SINGAPORE

Job Description

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

Operational Related

• Be conversant with all areas of the Premium Services operations.
• Oversee close coordination, with various stakeholders, to ensure that Premium Services operations are carried out smoothly and productively.
• Oversee the day-to-day operations within the team; identifying key VIPs for the day and ensure all arrangements have been made and arrival / stay / departure arrangements are seamless.
• Handles unexpected emergency situations / guest challenge, with professionalism and efficiency, ensuring timely resolution and guest satisfaction.
• Ensure that quarterly Audits for Meet & Greets and Suite Orientations are done for all Team Members (TM), ensuring that established standards are adhered and refreshed.
• Monitoring Hotel Survey scores / Tripadvisor comments to implement strategies for improvement.
• Identifies areas for service elevation and guest experience enhancements.
• Responsible for ensuring fair scheduling and sufficient coverage across TM's shift.
• Oversee the training aspect of the TMs and mentor Supervisors, setting and maintaining high standards of interaction and guest experience.
• Conducts and manage performance appraisal.
• Conflict resolution amongst TMs, coaching and counseling provisioned in a timely manner.

Job Requirements

Education & Certification

• Degree in Hospitality, Business or related field preferred

Experience

• Minimum 2-year experience in the same capacity or a 2-year experience in a Supervisory role of a related field
• Proficient with OPERA, and all relevant property management systems
  
  

Other Prerequisites

• Excellent communication and interpersonal skills
• Fluent in English and Mandarin as this role will be required to liaise with English and Mandarin speaking guests
• Able to communicate in Mandarin as the role
• Strong problem-solving abilities and a guest-focused mindset
• Ability to handle high-pressure situations with professionalism and patience
• Proficient in MS Word, Excel and Power point applications
• Good command of spoken and written English and Mandarin, additional language is an advantage
• High attention to detail, impeccable follow-through and embodies an optimistic mindset
• Able to work on rotating shifts, weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Provide food & beverage service to guests according to tea specifications and exceed their expectation.
• Assist in maintaining cleanliness and organization of the tea counter areas and equipment.
• Attend line-ups with other staff and review all information pertinent to the day’s business.
• Check own grooming and attire standard.
• Communicate closely with floor service to ensure quality service is achieved.
• Perform work and side duties in accordance with departmental procedures.
• Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.
• Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
• Upsell to guests whenever possible.
• Prepare workstations & pantries, ensuring compliance to departmental standards.
• Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;
• Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty
• Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
• Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
• Ensure all assigned closing duties are completed before signing out.
• Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
• Review status of assignments and any follow-up actions with Manager on Duty.
• Collect & Analyze Guest Preferences and Comment Cards.
• Assistant Head Tea Master on developing seasonal tea menu and any format of tea event.

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience
• International Tea Masters Association (ITMA) certification preferred.

Experience

• A minimum of one (1) year of Tea Master experience in F&B, preferably those with Michelin-starred or Black Pearl Diamond credentials.

Other Prerequisites

• Strong sensory skills to distinguish subtle flavors and aromas.
• Proficient in basic accounting skills.
• Willing and able to work on shifts, weekends and public holidays
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

As Supervisor, your role will be to assist the Management team with the following:

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.  Leading a team of Captains, Service Attendants.
• Provide strong presence and leadership amongst the team in absence of management Staff.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
• Review operating results with the team and identify opportunities to improve performance
• Monitor all cashiering procedures are processed in compliance with accounting standards.
• Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
• Review the reservation book, pre-assign designated tables and follow up on all special requests
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
• Take personal responsibility to resolve guest issues
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Responsible for coordinating training of all staff as required
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma and extensive F&B experience

Experience

• A minimum of 2 years experience at a supervisory level in a 5-star hotel or a deluxe restaurant, preferably those with Michelin-starred or Black Pearl Diamond credentials.

Other Prerequisites

• Basic service, Cantonese food and operational knowledge
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure.
• Must be fluent in English and Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Analyze budget and P&L for the outlet.
• Leading a team of outlet Hosts / Hostess. This position will be accountable for planning, coordinating and managing the receptions and services to ensure restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.
• Work with team members in service and food preparation to formulate new promotional ideas that would impact the revenues and profitability of the outlet. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Responsible for maintaining and coordinating reviews, discipline, staff awards, flexi days, payroll, SRFs, etc.
• Approves the schedule and flexi day requests for all restaurant staff. 
• Responsible for coordinating training of all staff as needed. Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience. High-volume, fast-paced restaurant experience is a plus

Experience

• A minimum of 5 years experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisites

• Fluent in English and knowledge of additional languages is a plus
• Be willing to work any day and any shift
• Able to perform under pressure
• Respond to visual and aural cues

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

In Marina Bay Sands, we attend to guests in accordance with our Service Quality Review Standards and strive to meet our guests' preferences and requests to create an unforgettable Food & Beverage experience.

Job Responsibilities

• Prepare all F&B mise-en place duties to service
• Perform F&B service operations in accordance to the service standards as stipulated in the restaurant
• Observe all hygiene standards during operations at all times
• Attend to Guests' needs by interacting with guests and responding appropriately
• Liaise and work closely with various departments to meet the needs of the business
• Generate bill using the Point-Of-Sale system
• Perform F&B stock-taking process
• Observe and understand the various F&B job roles such as bartender, stewarding, hostess, service attendant, runner, bar-back and kitchen operation
• Assist the Manager in the overall operations of the restaurant
• Know the importance of "Responsible Alcohol Service" and "Responsible Gambling"
• Assist on any ad-hoc tasks/projects as required by the department

Job Requirements

Education & Certification

• Applicant must be a full-time matriculated student.
• Internship must contribute to school graduation requirements

Experience

• No experience required as training will be provided

Other Prerequisites

• Possess a good command of spoken and written English.
• Pays attention to details
• Possess strong customer service and problem-solving skills
• Mature, meticulous, resourceful, organized and able to work independently
• Excellent team-player with the ability to work independently
• Be operationally ready for deployment.
• Well-groomed and professional disposition
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Assist General Manager in successfully opening and maintained management of Paiza Sky Residence.
• Overall knowledge of the food and beverage industry – Strong wine knowledge a plus
• Accountable for planning, coordinating and managing a medium to large staff and services to ensure efficient and effective F&B operations
• Upholding strict adherence to hygiene standards and customer service standards at all times
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaising with other support function departments (i.e. finance, HR, procurement, etc.) ensuring the success of the restaurant
• Provide strong presence and leadership amongst the team in absence of the General Manager.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency
• Develop promotional activities which generate increased revenue and stimulate increased activity.
• Review operating results with the team and identify opportunities to improve performance
• Ensure all cashiering procedures are processed in compliance with accounting standards
• Monitor and minimize wastage of consumables and maintain labor productivity ratios
• Anticipate heavy business times and organize procedures and schedules to accommodate business levels
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• Responsible for coordinating training of all staff as needed.
• Coordinates inventories and orders food and beverage products, supplies and equipment as needed.
• Holds daily pre-shift meetings and departmental meetings as needed.
• Responsible for maintaining and delivering schedules, reviews, discipline, staff awards, payroll, SRFs, etc
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 3-5 years experience in an integrated resort, restaurant group, private club or luxury hotel chain

Other Prerequisites

• Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Enjoys problem solving and can think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Support Sous Chef to run daily kitchen operations.
• Train Chef de Partie and Commis to understand kitchen standards and hygiene related topics.
• Follow standard recipes and guidelines for food presentation, production, and portioning controls.
• Manage stocks for daily mise en place production, place food order and conduct regular check when doing goods receiving to ensure quality is met.
• Knowledge of Las Vegas Sands food & safety hygiene policy, color labelling, recording of food temperature and well verse in handling of kitchen equipment
• Commit to serving and producing high quality food standard, applying "First in First out!" Best kitchen practice and adhering to stringent hygiene standards.
• Responsible for the food production following the flow from when it gets delivered to the guest plate; be in control of the step by step preparation.
• Comply and ensure hygiene policies are strictly adhered to a daily basis being relentless checking and controlling cooks applying all standards in place.
• Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues.
• Provide accurate recipes with appropriate training to the line cooks enabling them to deliver consistent food product.
• Assist individuals with their job functions and on the job training when necessary to ensure optimum service to customers.
• Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Undertake additional duties and responsibilities of work outside the normal daily/weekly routine but within the overall scope of the position.
• Comply and ensure Marina Bay Sands (Las Vegas Sands Corporation) hygiene policies are strictly adhered to on a daily basis.

Job Requirements

Education & Certification

• Diploma / Certification in Culinary or Management

Experience

• At least 5 years of supervision position experience in a 4-5 star hotel or quality restaurant

Competencies

• Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment.
• Excellent logistical, culinary and leadership skills.
• Fluent in English, knowledge of additional languages is advantages.
• Willing and able to do shift work.
• Work inside and continuously maneuver in and around the Kitchen.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s 

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels. 

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System 
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review. 
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution. 
• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

Din Tai Fung

Job Description

Din Tai Fung

Job Description

Commonwealth Concepts Pte. Ltd.

Job Description

Responsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager.

Responsibilities

• Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.
• Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff. 
• Maximize sales potential of outlet through local store marketing.
• Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.
• Ensure that every staff understand their duties and responsibilities. 
• Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.
• Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.
• Supervise cash flow and handle petty cash payments.
• Develop and help to implement cashier and administrative systems.
• Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Supervise operations in outlet and serve customers when required.
• Handle cashiering when others are not available. Tally cash register and bank in cash daily.
• Handle customer complaints, maintaining good customer relationships.
• Review ordering of food for the week. Control food cost by minimizing wastage during food preparation and over-stocking.
• Guide kitchen new staff on how to prepare items on the menu the PastaMania way. Prepare, check, and taste all batches of food prepared to the outlets, ensure consistency in taste, quantity, colour, temperature, and presentation of food. 
• Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef
• Ensure that high standard of hygiene is maintained in the kitchen.
• Any ah-hoc duties assigned by Management.

Requirements

• Experience in F&B industry
• Able to perform extended shift duties; weekends & public holidays
• Enjoys interacting with people and servicing customers
• Possess good communication skills
• Able to lead, manage and motivate outlet staff
• Always keen to get feedback for improvement
• Is matured and shows good leadership skills

Other Information

• Attractive remuneration/ benefits
• Location: Causeway Point / North Point / NC2

Orchard Hotel Singapore

Job Description

F&B Guest Experience Executive

Reporting to the Restaurant Manager, the incumbent shall be responsible to:-

• Ensure warm welcome and greetings are extended to guests upon their arrival.
• Work closely with the Restaurant Manager to ensure that guests are assigned their tables in a timely manner.
• Professionally usher guests to allocated tables in accordance to restaurant's seating procedures or guests' reservations preferences.
• Assist guest with phone enquiries and take reservations in a courteous and prompt manner.
• Ensure prompt response and follow through on emails and telephone enquiries.
• Garner and collect feedback from guests about their dining experience and disseminate feedback/comments to respective departments for improvement.
• Upkeep a legible and up-to-date reservation book and ensure that follow up log is updated at all times.
• Maintain and update guests’ profile and preferences.
• Familiarize themselves with expectations of regular guests and/or VIPs.
• Build close relationship with existing and new guests.
• To undertake any other reasonable assignments by the Restaurant Manager.

Job Requirements

• At least 2 years of relevant experience in a Restaurant.
• Service oriented team player with excellent interpersonal and communication skills.
• Friendly, cheerful and pleasant personality.
• Able to multi-task and work under pressure in a fast pace environment.
• Able to perform rotating work shifts including split shifts on weekends and public holidays.