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Restaurant and Banquet Manager

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Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Executive Housekeeper/ Manager Housekeeping - NoMad Singapore

29-Apr-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 61933SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore’s charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all Housekeeping and Laundry operations, ensuring the highest standards of cleanliness, presentation and guest comfort across the hotel.

This role plays a key part in maintaining operational efficiency, managing team performance and delivering exceptional guest experiences. The Assistant Executive Housekeeper is responsible for supervising daily operations, upholding brand standards and supporting the development of the Housekeeping team.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Assistant Executive Housekeeper are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Support the Executive Housekeeper in overseeing daily Housekeeping and Laundry operations.

• Ensure all guest rooms, public areas and back-of-house spaces meet the highest cleanliness and presentation standards.

• Maintain a strong operational presence across all housekeeping areas.

• Deputise for the Executive Housekeeper in their absence.

• Assist other departments wherever necessary to support overall hotel operations.

• Undertake any other duties or tasks deemed reasonable by the Director of Housekeeping or Director of Rooms.

• Support pre-opening activities including concept development, hiring, training and setup.

• Undertake any other duties or tasks deemed reasonable by the General Manager.

LEADERSHIP AND MANAGEMENT

• Supervise, support and guide Housekeeping team members to ensure high performance.

• Assist in managing staffing levels to meet business demands.

• Support recruitment, onboarding and training of team members.

• Monitor team performance and address issues in line with company policies.

• Foster a culture of teamwork, accountability and service excellence.

• Conduct regular briefings, communication sessions and shift handovers.

GUEST EXPERIENCE & SERVICE EXCELLENCE

• Ensure all guest rooms are prepared to the highest standards prior to arrival.

• Support the delivery of a seamless and comfortable guest experience.

• Handle guest feedback and service recovery related to housekeeping promptly.

• Collaborate with Front Office and other departments to meet guest expectations.

• Maintain a focus on detail to enhance the overall guest journey.

FINANCIAL PERFORMANCE & COMMERCIAL STRATEGY

• Support the management of departmental budgets and cost controls.

• Monitor inventory levels, linen usage and housekeeping supplies.

• Ensure efficient use of resources to minimise waste and control costs.

• Assist in scheduling and manpower planning to optimise productivity.

OPERATIONAL EXCELLENCE

• Ensure consistently high operating standards in all Housekeeping and Laundry functions.

• Conduct routine inspections of rooms, public areas and laundry operations.

• Identify and report maintenance or operational issues promptly.

• Ensure all housekeeping procedures and standards are consistently followed.

• Maintain up-to-date knowledge of all room categories, layouts and amenities.

• Support the implementation of housekeeping policies and procedures.

TRAINING & DEVELOPMENT

• Support the development and continuous training of Housekeeping team members.

• Ensure team members are knowledgeable on brand standards, procedures and service expectations.

• Promote cross-training and skill development within the department.

• Encourage a culture of learning and continuous improvement.

COMPLIANCE & SAFETY

• Ensure compliance with health, safety, hygiene and security standards.

• Implement and monitor adherence to housekeeping safety procedures.

• Maintain proper handling, storage and usage of cleaning chemicals and equipment.

• Ensure all regulatory requirements and brand standards are met.

EXPECTATIONS:

The Assistant Executive Housekeeper is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with guests and colleagues.

• Always adhere to company policies and procedures, including safety and compliance standards.

• Demonstrate strong leadership, organisation and attention to detail.

• Foster clear communication and teamwork across departments.

• Exhibit accountability and a proactive approach to problem-solving.

• Champion company values and foster a collaborative and respectful working culture.

QUALIFICATIONS

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 4–6 years of experience in Housekeeping operations, with at least 2 years in a supervisory role.

• Strong knowledge of housekeeping standards, procedures and operations.

• Experience in hotel or luxury hospitality environments is preferred.

• Strong leadership and team management skills.

• Good organisational, communication and problem-solving abilities.

• Knowledge of health, safety and hygiene standards.

• Ability to work in a fast-paced and detail-oriented environment.

Guest Experience Supervisor (Welcome Experience)

29-Apr-2026
Marriott International | 61904SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Junior Sous Chef (Local Cuisine)

29-Apr-2026
Concorde Hotel Singapore | 62017SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Lead/facilitate the transfer of information regarding priorities, assignments and problem solving at various briefing sessions each day
  • Ensure all team members under your supervision are scheduled according to the hotel’s level of business and daily check staffing availability
  • Organize inventories and ensure clean, systematic storage of all food items
  • Ensure a clean kitchen, hygienic work procedures and high safety standard
  • Manage food cost whilst achieving high food quality
  • Support senior leadership by developing and assuming basic management responsibilities
  • Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring

Job Requirements

  • Positive attitude and a team player
  • Able to work rotating shifts and weekends/public holidays

Assistant Restaurant Manager

29-Apr-2026
Concorde Hotel Singapore | 62018SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
  • Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
  • Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
  • Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
  • Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
  • Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
  • Promote revenue generation initiatives and managing all sectional expenses

Job Requirements

  • Meticulous with an eye for details
  • Able to work in fast-paced environment
  • Strong leadership and managerial skills
  • Good interpersonal skills
  • Able to work independently and in a team

F&B Operations Manager

29-Apr-2026
Concorde Hotel Singapore | 62019SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
  • Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
  • Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
  • Prepare and present monthly management report

Job Requirements

  • Proven food and beverage management experience
  • Customer oriented approach
  • Critical thinker and problem-solving skills
  • Good organizational and time-management skills

Assistant Club Manager

29-Apr-2026
Concorde Hotel Singapore | 61901SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Assist in managing daily operations of the hotel club, including the front desk and guest services,
  • Ensure that all facilities are clean, well-maintained, and meet quality standards.
  • Coordinate with maintenance and housekeeping to address any issues promptly.
  • Address guest inquiries, concerns, and complaints in a professional and timely manner.
  • Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
  • Promote club services and amenities to guests.

Job Requirements

  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service skills.
  • Ability to multitask and manage time effectively.
  • Problem-solving skills and the ability to handle stressful situations.

Guest Services Executive

29-Apr-2026
Concorde Hotel Singapore | 61902SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Sell, register and assign rooms to incoming guests, ensuring that registration cards are properly filled up. Check out departing guests based on the established procedures
  • Inform other Departments and Outlets of arrivals, room changes checkouts and special arrangement
  • Handle all guest enquiries referred to them either over the telephone or personally
  • To action on requests or requirements of incoming guests to ensure guest satisfaction and smooth operation
  • Maintain a friendly, neat, pleasant and professional image to guests
  • Provide courteous services to guests and responds promptly and tactfully to guest’s complaints, requests and enquiries
  • To be kept informed of all functions, events, and promotions going on in the hotel
  • Handle simple function of cashiering based on the established procedures
  • Welcome and escort guests to room. Explain in room features and facilities

Job Requirements

  • Positive attitude and team player
  • Good communication and public relation skills

Duty Manager

29-Apr-2026
Concorde Hotel Singapore | 61903SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
  • Work in conjunction with Finance to maintain and minimize levels of account receivables
  • Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
  • Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
  • Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
  • Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
  • Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
  • Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
  • Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
  • Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements

  • Strong interpersonal skills
  • Detail-focused and guest-oriented
  • Excellent leadership and problem-solving skills
  • Strong verbal and written command of English

Assistant Housekeeping Manager

29-Apr-2026
Concorde Hotel Singapore | 61930SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).


Job Description

Job Description

  • Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
  • Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
  • Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
  • Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
  • Assist with all annual performance management plans and employee reviews.

Job Requirements

  • Minimum 3 years of experience in hotel housekeeping environment
  • Strong organizational, managerial and communication skills
  • Experience with hotel PM, Opera Cloud is desirable

Assistant Executive Housekeeper

29-Apr-2026
Marriott International | 61932SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

SUPERVISOR

29-Apr-2026
KLEAN KONNECT PTE. LTD. | 61934SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

KLEAN KONNECT PTE. LTD.


Job Description

Job Summary Responsible for supervising cleaning staff, coordinating daily cleaning operations, and ensuring assigned premises are maintained according to hygiene and cleanliness standards. Key Responsibilities 1. Staff Supervision

  • Supervise and coordinate daily work of cleaners
  • Assign cleaning duties and schedules
  • Monitor staff attendance and punctuality
  • Train new cleaners on procedures and work standards
  • Guide staff and handle day-to-day operational issues

2. Cleaning Operations

  • Oversee routine cleaning of assigned areas
  • Ensure offices, common areas, toilets, floors, and facilities are cleaned properly
  • Schedule and monitor daily and periodic cleaning tasks
  • Ensure proper use of cleaning tools, machines, and materials

--- Requirements

  • Experience in cleaning or housekeeping operations
  • Supervisory experience preferred
  • Basic leadership and communication skills
  • Ability to manage staff and daily operations
  • Knowledge of cleaning procedures and safety practices

Workplace Experience Executive

29-Apr-2026
Ideals Recruitment Pte Ltd | 61907SingaporeToa Payoh, Central Region
This job post is more than 31 days old and may no longer be valid.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.


Job Description

☑  Salary : $4500 - $5500 + AWS

☑ MNC Company

☑  Working hours / 8.30AM - 5.30PM

☑ Work Location: Toa Payoh

☑ 2 Months Contract

 

Responsibilities:

  • Maintain workplace service standards during normal operations and renovation phases.

  • Support workplace experience activities aligned with client HR and project teams.

  • Monitor on-ground issues, user feedback, and operational risks, and report insights promptly.

  • Provide on-site support during high-impact periods to ensure smooth operations

  • Draft and manage clear communications (announcements, EDMs, signage, guides)

  • Partner with Facilities Management for site observations and service coordination

  • Conduct briefings and orientations on new workplace setups and systems

 

Requirements:

  • Diploma or Degree in Business, Facilities Management, Hospitality, or related field

  • 2–5 years of experience in workplace experience, facilities coordination, office operations, or similar roles

  • Experience supporting office moves, renovations, or change management initiatives is an advantage

 

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

 

Leong Chee Ning (Crystal)

Registration No: R25137583

Assistant Pastry Chef

29-Apr-2026
Hilton Hotel | 61864ThailandBang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings.

What will I be doing?

As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist running the pastry section of the kitchen
  • Ensure excellent quality throughout the dessert offerings
  • Bring creativity to the pastry offerings
  • Supervise and coordinate all pastry and dessert preparation and presentation
  • Plan production to facilitate daily requirements
  • Develop appropriate seasonal menu offerings
  • Manage food cost controls to contribute to Food and Beverage revenue
  • Ensure compliance with food hygiene and Health and Safety regulations
What are we looking for?

Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production
  • Approaches pastry in a creative way
  • Strong supervisory skills
  • A current, valid, and relevant trade qualification (proof may be required)
  • Positive attitude
  • Good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Excellent planning and organising skills
  • Dedicated to the delivery of exceptional service and continuous improvement

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Relevant qualifications for role
  • Ability to work a variety of shifts including weekends, days, afternoons and evenings
  • Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Assistant Restaurant Manager- Horizon

29-Apr-2026
Hilton Hotel | 61868ThailandBang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. He / she will achieve these through the key strategies of planning, controlling, organizing and marketing. 

What will I be doing?  

As the Assistant Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• Listen and respond spontaneously to questions asked by guests, team members and suppliers.  

• Find an immediate solution to precise and simple problems. 

• Know how to improvise during an emergency. 

• Learn lessons from difficult experiences to be proactive in area of competence. 

• A peacemaker who does everything to anticipate and respond to guest needs, arbitrate divergent interests and guarantee a friendly environment.  

• Respect the procedures, is punctual, has a good personal appearance and accomplishes tasks with precision. 

• Trustworthy and monitors the quality of personal work, taking responsibility for it.  

• Ensure that rules and procedures are respected, advising the people involved in any situation which could result in a lack of quality / security. 

• Open and asks for advice from others, conscious of his role in creating a good team image. 

• A team player who demonstrates flexibility in adapting to team constraints. 

• Respect others and their cultures, encouraging consensus building.  

• Open to ideas of others, receptive to those ideas and able to adapt an established way of working. 

• Enthusiastically propose and implement creative solutions in area of responsibility in order to stay ahead of the game. 

• Understand relevant OH&S legislations and their implications on the operation of the department and communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Understand and know how to anticipate the needs of guests, getting feedback from guests. 

• Agree to and implement actions to make improvements to customer service. 

• Positively deal with and learning from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during operation hours each day. 

• Uncover the major causes of satisfaction and dissatisfaction, ensuring that the information is communicated to the appropriate parties further up the hierarchy.  

• Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Have detailed knowledge of departmental standards, explain these standards to the team and assess team members’ performance against these standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the atrium, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Participate in future menu changes with the F&B Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B, operational and roster meetings. 

• Assist the F&B Manager with the preparation of events brochures and outlet promotions. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Set higher objectives than in the past, for self and the team, improving actions taken in order to create more sales. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company’s control procedures, controlling costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain the leave plans for the department. 

• Understand the goals of the hotel and the department’s role in achieving it. 

• Communicate to the team key information concerning the strategy of the company. 

• Keep the team up to date on departmental, hotel and company activities through regular communication, meetings and memos, including special events and promotions in the restaurant. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Ensure that standards training, and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Assign projects and missions to facilitate personal development and that of the team. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

An Assistant Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years in a managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Diplomatic and shows enthusiasm and conviction that encourages guests to try new experiences. 

• Strong F&B and Conference & Banqueting operations knowledge and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Director of Food & Beverage

29-Apr-2026
Hilton Hotel | 61866ThailandBangkok
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

Waldorf Astoria Bangkok is seeking a thoughtful and accomplished Director of Food & Beverage to lead, refine, and strengthen the hotel’s dining and social experiences.

Reporting directly to the General Manager, this role is responsible for the overall leadership, strategic direction, and performance of all food and beverage outlets, bars, lounges, in‑room dining, and banquets & catering operations. The Director of Food & Beverage ensures consistency of experience, sound commercial performance, and service excellence in alignment with Waldorf Astoria brand standards and the expectations of a leading luxury hotel in Bangkok. 

What will I be doing?  

As the Director of Food & Beverage, you will be responsible for performing the following tasks to the highest standards: 

  • Direct and organize all Food & Beverage operations to maintain the highest levels of quality, service, and guest satisfaction.

  • Provide leadership and strategic oversight across restaurants, bars, lounges, in‑room dining, and banquet & catering operations.
  • Drive sustained commercial performance through effective budgeting, forecasting, cost control, and revenue optimization.
  • Partner closely with Culinary, Sales, Marketing, Revenue, and Operations teams to maximize outlet and banquet performance.
  • Strengthen the hotel’s position as a refined social and lifestyle dining destination, with sensitivity to Bangkok’s luxury dining market and guest expectations.
  • Monitor operational performance, guest feedback, and quality metrics, implementing thoughtful refinements where appropriate.
  • Ensure compliance with all Hilton policies, brand standards, and local health, safety, and licensing regulations.
  • Lead, coach, and develop Food & Beverage leadership and teams, fostering a professional, service‑focused culture built on consistency and attention to detail.

What are we looking for? 

A Director of Food & Beverage serving Waldorf Astoria Bangkok is always working on behalf of our Guests and Team Members and is expected to demonstrate the following:

Required Qualifications

  • Minimum 8–10 years of progressive Food & Beverage leadership experience within a luxury or upper‑upscale hotel or resort environment.
  • Prior experience as Director of Food & Beverage, or in a senior Food & Beverage leadership role overseeing multiple outlets and banquets & catering operations.
  • Strong operational knowledge of restaurants, bars, lounges, in‑room dining, and banquet services within a complex hotel setting.
  • Proven commercial and financial acumen, with experience managing budgets, forecasts, cost controls, and key performance indicators.
  • Sound understanding of Bangkok’s luxury and lifestyle dining landscape, including local market dynamics and guest expectations.
  • Awareness of international hospitality and dining practices, with the ability to apply insights thoughtfully to enhance existing offerings while preserving brand integrity.
  • Demonstrated ability to lead and develop high‑performing teams with professionalism, clarity, and consistency.
  • Strong working knowledge of food safety, hygiene, sanitation, and regulatory compliance.
  • Excellent command of spoken and written English.

Preferred Attributes

  • Calm, credible leadership presence aligned with luxury brand values.
  • High attention to detail and a genuine appreciation for quality and refined service.
  • Strong communication skills with the ability to build effective relationships with guests, ownership, and internal stakeholders.
  • Able to lead with consistency and composure in an operational environment defined by extended service hours and high guest expectations.
  • Strong cultural awareness, with the ability to work respectfully and effectively with a local team while engaging confidently with an international guest profile.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and focused‑service hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value.

With more than 8,000 properties worldwide, Hilton Team Members are proud to be part of an inclusive and caring culture that supports personal growth, professional development, and meaningful career opportunities.

Reservation Manager

29-Apr-2026
MOON HOLIDAYS COMPANY LIMITED | 61869ThailandBangkok
This job post is more than 31 days old and may no longer be valid.

MOON HOLIDAYS COMPANY LIMITED


Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

  • Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

  • Develop and implement strategies to optimize the reservation system and streamline booking workflows

  • Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

  • Collaborate with the sales and marketing teams to support promotional activities and new product offerings

  • Ensure compliance with relevant industry regulations and the company's internal policies

  • Provide training and support to the reservation team to continually improve their skills and knowledge

  • Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

  • Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

  • Proven track record of leading and motivating a team to deliver exceptional customer service

  • Strong analytical and problem-solving skills to identify and implement process improvements

  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

  • Proficient in using reservation management systems and data analysis tools

  • Thorough understanding of industry trends, regulations, and best practices in reservation management

  • Professional-level English skills in communication, writing, and reading

  • Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

Financial Control Hospitality - Koh Samui

29-Apr-2026
Destination Hospitality Management | 61871ThailandBangkok Metropolitan Region
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Overview
The Financial Controller is responsible for overseeing all financial operations of the property, ensuring robust financial controls, accurate reporting, and compliance with regulatory and corporate standards. This role partners closely with operations to drive profitability and efficiency.

Key Responsibilities

  • Lead and manage day-to-day finance operations, including accounting, budgeting, forecasting, and cash flow management

  • Prepare monthly, quarterly, and annual financial reports with variance analysis

  • Ensure compliance with local tax regulations, audit requirements, and internal policies

  • Develop and enforce internal controls to safeguard company assets

  • Monitor revenue streams (rooms, F&B, events) and optimize cost structures

  • Collaborate with department heads to improve financial performance and operational efficiency

  • Oversee payroll, accounts payable/receivable, and general ledger functions

  • Manage external audits and liaise with auditors, banks, and stakeholders

  • Implement and improve financial systems and reporting processes

  • Lead, mentor, and develop the finance team

Requirements

  • Bachelor’s degree in Finance, Accounting, or related field (CPA/ACCA preferred)

  • Minimum 8–10 years of experience in financial control within the hospitality industry

  • Strong knowledge of hotel/hostel financial operations, PMS, and POS systems

  • Proven experience managing and developing finance teams

  • Strong analytical, leadership, and communication skills

  • High attention to detail with a strategic mindset

Preferred Qualifications

  • Experience in multi-property or cluster roles

  • Pre-opening or expansion experience

  • Familiarity with international hospitality standards and reporting frameworks


General Manager (Hotel) Pattaya

29-Apr-2026
OYO Technology & Hospitality (Thailand) Ltd. | 61865ThailandChon Buri
This job post is more than 31 days old and may no longer be valid.

OYO Technology & Hospitality (Thailand) Ltd.


Job Description

  • Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.

  • Develop and implement effective business strategies to maximize revenue and occupancy rates.

  • Monitor financial performance, manage budgets, and prepare financial reports.

  • Ensure outstanding guest service and address any guest concerns effectively.

  • Lead, train, and develop hotel staff to enhance their skills and ensure high performance.

  • Maintain compliance with all hotel policies, procedures, and industry regulations.

  • Collaborate with marketing and sales teams to promote the hotel and attract new business.

  • Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

  • Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).

  • Strong knowledge of hotel operations and revenue management principles.

  • Exceptional leadership, communication, and customer service skills.

  • Proficient in hotel management software and Microsoft Office Suite.

  • Ability to make strategic decisions and solve problems efficiently.


Thai Chinese Chef / Japanese Head Chef

29-Apr-2026
Dinso Resort & Villas Phuket Vignette Collection | 61873ThailandKathu, Phuket
This job post is more than 31 days old and may no longer be valid.

Dinso Resort & Villas Phuket Vignette Collection


Job Description

: Thai Chinese Chef / Japanese Head Chef

** Thai Chinese Chef **
- Minimum 5 years of experience in Thai and Chinese cuisine in a luxury hotel or upscale restaurant environment
- Proven expertise in authentic Thai and Chinese cooking styles (e.g., Cantonese, Sichuan, wok cooking)
- Diploma or Degree in Culinary Arts or related field is highly preferred
- Strong mastery of wok techniques, high-heat cooking, and professional kitchen equipment
- In-depth knowledge of food safety, hygiene, and HACCP standards
- Ability to maintain consistent food quality, presentation, and taste according to 5-star standards
- Experience in menu planning, recipe standardization, and food cost control
Ability to manage mise en place, inventory, and minimize kitchen waste
- Ability to work efficiently under pressure in a fast-paced luxury kitchen
- Strong teamwork and leadership skills; able to supervise junior kitchen staff
- Creative mindset with the ability to develop new menus and seasonal specials
- Strong attention to detail, time management, and organizational skills

_____________________________________________________________________

** Japanese Head Chef **
- Minimum 7–10 years of experience in Japanese cuisine, with at least 3–5 years in a Head Chef or Senior Sous Chef role in a luxury hotel or upscale Japanese restaurant
- Formal culinary training or Degree/Diploma in Culinary Arts is highly preferred
- Extensive knowledge of authentic Japanese cuisine (Sushi, Sashimi, Robatayaki, Tempura, Kaiseki)
- Mastery in sushi and sashimi preparation, knife skills, fish butchery, and premium ingredient handling
- Strong knowledge of traditional and modern Japanese cooking techniques
- Experience in menu engineering, seasonal menu creation, and omakase concept development
- Deep understanding of food safety, hygiene, and HACCP standards
- Strong cost control, inventory management, and supplier sourcing skills
- Proven leadership ability in managing and training a multicultural kitchen team
- Ability to set and maintain 5-star quality standards and consistency
- Strong planning, organization, and problem-solving skills
- Ability to work under pressure in a high-volume luxury dining environment
- Passion for Japanese culinary culture and continuous innovation
- High attention to detail, discipline, and professionalism
- Excellent communication and team collaboration skills

:

KITCHEN

:

2

:

/.

:

:

:

Human Resources

:

careers.dinso@ihg.com

:

076342130

:

28 .. 69


- Service Charge
- 2 Days Off 2
- Annual Leave
- Public Holiday
- Birthday Leave
- 2 Duty Meals 2
- Uniform Laundry Service
- Transportation
- Training & Development
- Group Life Insurance
- Provident Fund
- Annual Check up
- Others


E-MAIL: careers.dinso@ihg.com
Tel: 063-3928444 / 076-342130

Only shortlisted candidates will be contacted for further interview.

Assistant Director of Sales (Hotel Business)

29-Apr-2026
The Sanctuary Resort Pattaya, BW Signature Collection | 61867ThailandMueang Chonburi, Chon Buri
This job post is more than 31 days old and may no longer be valid.

The Sanctuary Resort Pattaya, BW Signature Collection


Job Description

About the role

We are seeking an experienced Assistant Director of Sales (Hotel Business) to join our team at The Sanctuary Resort Pattaya, BW Signature Collection. This is a full-time position based in Chonburi, Chonburi. As the Assistant Director of Sales, you will play a crucial role in driving our hotel's sales and revenue growth, contributing to the overall success of our business.

What you'll be doing

  1. Developing and implementing effective sales strategies to achieve revenue targets

  2. Identifying and pursuing new business opportunities within the hotel industry

  3. Maintaining and strengthening relationships with existing clients and partners

  4. Overseeing the sales team, providing guidance, mentorship, and performance management

  5. Analysing market trends and competitor activity to inform sales decisions

  6. Collaborating with cross-functional teams to ensure seamless delivery of customer experiences

  7. Reporting on sales performance and providing recommendations for continuous improvement

What we're looking for

  1. Minimum 5 years of experience in a sales or sales management role within the hotel industry (Wholesale, Leisure)

  2. Demonstrated success in achieving or exceeding sales targets and revenue goals

  3. Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and partners

  4. Proficient in sales forecasting, data analysis, and performance reporting

  5. Excellent problem-solving and decision-making skills

  6. Proven leadership abilities, with experience in managing and developing sales teams

  7. Thorough understanding of the hotel industry, including market trends and best practices

What we offer

At The Sanctuary Resort Pattaya, BW Signature Collection, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the key benefits we offer include:

  1. Competitive salary and performance-based bonuses

  2. Comprehensive health and wellness benefits

  3. Opportunities for professional development and career advancement

  4. Discounts on hotel stays and dining at our resort

  5. A supportive and collaborative team culture


About us

The Sanctuary Resort Pattaya, BW Signature Collection is a premier resort destination in Chonburi, offering a luxurious and rejuvenating escape for our guests. With our commitment to exceptional service and attention to detail, we have established ourselves as a leading player in the hotel industry. Join us and be a part of our continued growth and success.

Apply now to become our next Assistant Director of Sales (Hotel Business).


Villa Manager

29-Apr-2026
Te Mata Glamping Co.,LTD. | 61870ThailandNakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

Te Mata Glamping Co.,LTD.


Job Description

Key Responsibilities

Guest Experience

  • Oversee the full guest journey from arrival to departure

  • Handle guest feedback and resolve issues professionally

  • Step in to support service when needed

Team Leadership

  • Lead and supervise butler and front-of-house teams

  • Ensure high service standards are maintained

  • Manage staff discipline, grooming, and daily performance

Villa & Property Standards

  • Ensure villas are clean, well-prepared, and maintained

  • Oversee housekeeping and maintenance quality

  • Identify and resolve on-site operational issues

Daily Operations

  • Manage day-to-day operations and coordination

  • Ensure all SOPs and service standards are followed


Requirements

  • Age 35-45 years old

  • Experience in hotel operations or hospitality

  • Strong leadership and communication skills

  • Hands-on, proactive, and solution-oriented

  • Able to work on-site and handle pressure


Personality Fit

  • Service-minded and guest-focused

  • Confident and decisive

  • Leads by example and takes ownership


Compensation & Benefits

  • Salary: 45,000 – 50,000 THB (based on experience)

  • Service charge

  • Accommodation provided

  • SSO

  • Group Insurance

  • 2 Meals per day

1. Jobsdb

2. E-mail : kankanid.s@temataglamping.com


Back Office Controller Manager

29-Apr-2026
Te Mata Glamping Co.,LTD. | 61872ThailandNakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

Te Mata Glamping Co.,LTD.


Job Description

Key Responsibilities

Inventory & Stock Control

  • Oversee inventory systems (linen, kitchen supplies, amenities, etc.)

  • Ensure stock counts are conducted accurately and on schedule

  • Monitor stock movement and identify discrepancies

  • Ensure all stock transfers and usage are properly recorded

Cost Control

  • Track and analyze costs (F&B, supplies, amenities)

  • Identify inconsistencies or inefficiencies

  • Support cost control initiatives across departments

Administrative & HR Support

  • Handle general administrative and HR-related tasks

  • Maintain accurate records and documentation

  • Ensure reports are prepared and submitted on time

System & Process Control

  • Ensure proper documentation (stock forms, reports, internal records)

  • Improve and enforce back-office systems and processes

Internal Checks

  • Verify reports from departments (housekeeping, kitchen, etc.)

  • Conduct routine checks to ensure compliance with SOPs


Requirements

  • Age 35-45 years old

  • Experience in accounting, inventory, or administrative roles

  • Detail-oriented with strong organizational skills

  • Structured and disciplined working style

  • Comfortable working behind the scenes

  • Able to identify issues and follow through


Personality Fit

  • Precise and systematic

  • Reliable and consistent

  • Not afraid to question inconsistencies

  • Prefers working with numbers and processes


Compensation & Benefits

  • Salary: 30,000 – 35,000 THB (based on experience)

  • Service charge

  • Accommodation provided

  • SSO

  • Group Insurance

  • 2 Meals per day

1. Jobsdb

2. E-mail : kankanid.s@temataglamping.com

Brand Experience (Matter Makers)

29-Apr-2026
Gentlewoman Co., Ltd. | 61863ThailandPathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

Gentlewoman Co., Ltd.


Job Description

Job Descriptions

Brand Experience & Strategy:

  • Develop and implement strategies to create meaningful brand experiences across digital, physical, and social channels.

  • Ensure brand consistency across all customer interactions, marketing campaigns, and product experiences.

  • Initiate, develop, and execute all creative projects/activities to elevate innovation and establish a unified brand understanding and company voice.

  • Lead the development and execution of creative projects, including installations, decorations, window displays, and in-store events, to enhance brand presence.

  • Analyze customer insights and market trends to enhance brand engagement and perception.

  • Create and present 3D SketchUp models to visualize store design concepts and brand experience projects.

  • Interpret and work with CAD drawings for store layouts and design projects.

Customer Engagement & Activation:

  • Design and execute experiential marketing campaigns, events, and activations to deepen customer connections.

  • Collaborate with marketing, sales, and product teams to enhance the end-to-end customer journey.

  • Oversee packaging design and execution to align with the brand’s identity and customer expectations.

  • Leverage customer feedback, reviews, and research to refine brand experience strategies.

Qualifications

Education:

  • Bachelor’s Degree in Graphic, Design, Communication art or art related flied.

Experience:

  • 1-2 years of experience in design fashion-related project management, event-experience design.

  • Strong conceptual, graphic design, type, and page layout skills for projects ranging from print to interactive to broadcast.

  • Excellent project management and organizational skills.

  • Creative mindset with a passion for storytelling and experiential marketing.

  • Adobe Program and 3D sketch up is plus.

Personal Attributes:

  • Creative mindset with a passion for storytelling and experiential marketing.

  • Ability to work collaboratively across teams and manage multiple projects.

  • A tastemaker with solid understanding of Fashion, creative and branding.

  • Make-it-happen attitude.


Group Sommelier

28-Apr-2026
Leading Nation HK Limited | 61880Hong KongCentral, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Leading Nation HK Limited

Leading Nation


Job Description

About Us


At Leading Nation, we’re redefining modern hospitality through visionary concepts and exceptional guest experiences. Headquartered in Hong Kong, we curate and operate a growing portfolio of award-winning restaurants, bars, and private clubs across Asia — each with its own distinct identity yet united by a shared commitment to excellence and innovation.

Our celebrated portfolio includes The Diplomat, honored among Asia’s 50 Best Bars; Two-Michelin Star, Cristal Room by Anne-Sophie Pic, helmed by the world’s most decorated chef with an extraordinary 10 Michelin Stars; The Merchant, recognised by Tatler Dining for its refined modern Asian cuisine also Michelin mentioned; Sushi Mamoru, an intimate omakase experience led by masterful Japanese craftsmanship; the acclaimed Torikaze deemed as the hardest seats to secure in Japan; and WAGYUMAFIA, a cult-favorite global sensation that has turned Wagyu into a modern icon. Our multi-location brands — Morty’s, Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee) — continue to champion craftsmanship, community, and creativity across the region.

Anchoring our portfolio is Forty-Five at Landmark, a three-story, 20,000-square-foot destination redefining the intersection of art, design, and gastronomy in the heart of Hong Kong. With regional expansions such as the soon-to-launch Elephant Grounds Singapore, Leading Nation continues to set new benchmarks for world-class hospitality across Asia.


Company Website: www.leadingnation.com 

We are seeking a passionate and knowledgeable Group Sommelier to join our dynamic team and elevate the wine offerings across our esteemed venues.



Key Responsibilities:

  • Curate and manage an extensive wine list that aligns with our brand and enhances guest experiences.

  • Conduct regular wine training sessions for restaurant staff, ensuring exceptional service and knowledge of wine pairings.

  • Organize and host wine tastings, dinners, and other events that engage our clientele and promote our wine selections.

  • Build and maintain relationships with wine suppliers and distributors to ensure the best selection and pricing for our venues.

  • Ensure the integrity and quality of our wine inventory, including storage and serving standards.

  • Provide personalized wine recommendations and educate guests on wine selections and pairings.


Qualifications:

  • Extensive knowledge of wines, including regions, varietals, and trends.

  • Certification from a recognized sommelier program (e.g., Court of Master Sommeliers, WSET).

  • Proven experience in a similar role within high-end hospitality settings.

  • Strong communication and interpersonal skills.

  • Ability to thrive in fast-paced environments and manage multiple outlets.



Benefits:

  • 8 rest days per month (after probation)

  • Annual leave & Statutory holidays

  • Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc

  • Meal allowance

  • Monthly Card Tips

  • Medical allowance

  • Staff discount


Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of available to "HR & Admin. Dept." by clicking Apply Now below. 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Guest Services Supervisor / Assistant Guest Services Supervisor

28-Apr-2026
Hotel Ease | 61883Hong KongKwai Chung, Kwai Tsing District
This job post is more than 31 days old and may no longer be valid.

Hotel Ease

Hotel Ease, managed by Tang’s Living Group – a Hospitality


Job Description

Responsibilities:

  • Supervise Guest Services Team

  • Responsible for daily operations of Front Desk, including but not limited to check in/out logistics, handle guests' enquiries and complaints with high quality of services

  • Other ad-hoc duties / projects as required

Requirements:

  • Diploma or above in hospitality management or related disciplines

  • Minimum 2 years relevant experience

  • Good communication, customer services and interpersonal skills

  • Good command of spoken and written English and Cantonese

Candidate with less experience will be considered as Assistant Guest Services Supervisor



We offer attractive remuneration package to the right candidates. For interested parties, please send your resume to hr.hetw@hotelease.com.hk or WhatsApp to +852 5263 2536 with your expected salary and quote the position applied and job reference in your application. 

We are an equal opportunity employer and welcome applications from all qualified candidates. Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

SUPERVISOR

28-Apr-2026
SUJISUBI SERVICE PTE. LTD. | 61920SingaporeBedok, East Region
This job post is more than 31 days old and may no longer be valid.

SUJISUBI SERVICE PTE. LTD.


Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Executive, Guest Service (lyf)

28-Apr-2026
The Ascott Limited | 61912SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.


Job Description

Job Description – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).


Responsibilities

1.      Managing Guest Experience:

  • Assist lyf guests with check-in procedures.

  • Handle guest queries related to facilities, services, registration, as well as providing information about local attractions and events.

  • Conduct property tours for new and potential lyf guests.

  • Receive and promptly transmit messages to guests.

  • Resolve loyalty member-related issues to establish a cohesive community and manage member expectations.

  • Promote and encourage the growth of ASR membership and lyf digital membership.


2.      Ensure operational efficiency:

  • Monitor and maintain record of room availability using the Property Management System (PMS) or Reservation Management System (RMS).

  • Adhere to corporate guidelines for all operational processes.

  • Perform bookkeeping activities when required.

  • Conduct regular rounds to ensure cleanliness in all areas, with a focus on social spaces.

  • Manage walk-in inquiries, emails, and other lyf-related enquiries.

  • Supervise events to ensure compliance with house rules and address any issues that arise.

  • Assist in light housekeeping and liaise with outsourced contractors for cleaning and maintenance.


3.      Creating an inclusive and collaborative community:

  • Maintain guests' preference profiles and track their likes and dislikes.

  • Assist the Ambassador of Buzz (AOB) in executing community initiatives that create connections between guests.

  • Support the AOB in curating and planning the event calendar for guests.

  • Proactively engage with guests, providing constructive recommendations to enhance their overall stay experience.

  • Anticipate and address guests' needs to exceed their expectations.

Job Requirements

You are:

  • A dynamic and self-motivated with strong presentation, verbal and written communication skills

  • A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

  • One with knowledge of current trends and happenings

  • A people person and a do-er: be ready to get all hands-on!

  • Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

  • Tech savvy, able to pick up and use new systems and technology solutions easily

  • One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

  • Willing to do 5-day work week shifts, including night shifts


Guest Service Executive (Luxury Cruises)

28-Apr-2026
Ideals Recruitment Pte Ltd | 61913SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.


Job Description

  • Salary Package: Basic up to $3,500 + Allowances

  • Location: Central Region

  • Excellent Welfare and Benefit + Career advancement

  • Working hours: 5 Days (Rotating Shift)


Key Responsibilities

  • Welcome and assist members in a friendly manner

  • Promote programs, services, and activities

  • Provide information on products and promotions

  • Support daily operations and events

  • Ensure a positive member experience


Requirements

  • Good communication and interpersonal skills

  • Positive attitude and willing to learn

  • Team player

  • Customer service experience is a plus

  • Able to work shifts, weekends, and public holidays


Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.


Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Captain (Osteria Mozza)

28-Apr-2026
OUE Restaurants Pte Ltd | 61921SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

WHY JOIN US?

Annual Leave | Family Care Leave & Paid Medical Leave | Annual Wage Supplement | Performance Bonus & Annual Salary Increment |Group Medical, Hospitalisation & Dental Insurance | Long Service Award | Staff Discounts |Staff Meals Provided

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

RESPONSIBILITIES

  • Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner.
  • Take ownership of assigned service stations, ensuring smooth table progression, pacing, and guest satisfaction throughout the meal.
  • Monitor guest experience within the station and proactively address service needs.
  • Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
  • Possess basic wine and beverage knowledge to confidently support recommendations and escalate complex enquiries to senior team members.
  • Respond promptly and effectively to guest requests and seek guidance from Restaurant Manager if necessary.
  • Serve as a role model on the floor by demonstrating high service standards, professionalism, and teamwork - based on established standards and guidelines.
  • Handle minor guest feedback or concerns professionally and escalate more complex issues to the Supervisor or Manager.
  • Report and manage any accidents or incidents promptly in consultation with the Manager.
  • Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
  • Maintain and ensure the dining area is clean and organized at all times.
  • Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
  • Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
  • Any other duties assigned by the management.

REQUIREMENTS

  • 1 year of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
  • A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
  • Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
  • A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
  • Possess an outgoing and engaging personality
  • Flexibility and commitment to work shift hours, weekends, and public holidays.

ABOUT OSTERIA MOZZA (https://osteriamozza.com.sg)
The only Asian outpost of American culinary legend Nancy Silverton’s one-MICHELIN-starred Osteria Mozza in Los Angeles. The Californian-Italian restaurant showcases both classic and Singapore-exclusive dishes, from handmade pastas to fresh mozzarella, wood-fired pizza, and grilled dishes. Every dish at Mozza is a representation of the dedication to quality ingredients and refined techniques.

Supervisor (Osteria Mozza)

28-Apr-2026
OUE Restaurants Pte Ltd | 61922SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

WHY JOIN US?

Annual Leave | Family Care Leave & Paid Medical Leave | Annual Wage Supplement | Performance Bonus & Annual Salary Increment |Group Medical, Hospitalisation & Dental Insurance | Long Service Award | Staff Discounts |Staff Meals Provided

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

RESPONSIBILITIES

  • Act as a primary point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner
  • Supervise and lead by example on the floor, and coordinate the assigned teams during shifts, ensuring smooth service flow and adherence to standards.
  • Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
  • Handle guest feedback and minor complaints promptly and professionally, escalating more complex cases to the Manager as required.
  • Support service recovery efforts to ensure positive guest experiences.
  • Ensure service standards are adhered to, based on established standards and guidelines.
  • Report and manage any accidents or incidents promptly in consultation with the Manager.
  • Conduct stock-take and maintain inventory levels of equipment and stock, in collaboration with the Manager, when necessary.
  • Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
  • Assist in beverage preparation and hosting duties when required.
  • Ability to assist and enhance guests’ dining experience with relevant beverage and wine recommendations.
  • Maintain and ensure the dining area is clean and organized at all times.
  • Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
  • Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
  • Ensure compliance with food safety, hygiene, workplace safety, and responsible alcohol service standards.
  • Any other duties assigned by the management.

REQUIREMENTS

  • 1 to 2 years of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
  • A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
  • Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
  • A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
  • Possess an outgoing and engaging personality
  • Flexibility and commitment to work shift hours, weekends, and public holidays.

ABOUT OSTERIA MOZZA (https://osteriamozza.com.sg)
The only Asian outpost of American culinary legend Nancy Silverton’s one-MICHELIN-starred Osteria Mozza in Los Angeles. The Californian-Italian restaurant showcases both classic and Singapore-exclusive dishes, from handmade pastas to fresh mozzarella, wood-fired pizza, and grilled dishes. Every dish at Mozza is a representation of the dedication to quality ingredients and refined techniques.

Food and beverage manager

28-Apr-2026
BUSAN POCHA PTE. LTD. | 61923SingaporeEast Region
This job post is more than 31 days old and may no longer be valid.

BUSAN POCHA PTE. LTD.


Job Description

We are a Korean BBQ restaurant. We are not a Halal restaurant.

  • Provide warm and friendly customer service
  • Take and serve food & beverage orders accurately
  • Maintain cleanliness and hygiene standards in the restaurant
  • Work closely with the kitchen and service team to ensure smooth operations
  • Positive attitude and strong communication skills
  • Willing to work shifts, weekends, and public holidays
  • Team player with a customer-first mindset
  • Interest in Korean cuisine and culture is a plus
  • F&B with more than 3 years of experience
  • Understanding Korean Food

Guest Relations Executive (Joo Chiat Road)

28-Apr-2026
Italia Pte. Ltd. | 61911SingaporeKatong, Central Region
This job post is more than 31 days old and may no longer be valid.

Italia Pte. Ltd.


Job Description

Duties:
• Greets guests, escorts them to tables, and provides menus

• Manage calls, messages and emails

• Order taking, serving & table clearing

• Handle guest inquiries and provide information about the menu, restaurant and promotions.

• Maintain cleanliness and organization at the entrance and host stand area.

• Assist in accommodating special requests and ensuring guests have an enjoyable experience.

• Performs other duties pertinent to this job as assigned.

• Interacts with customers and shows willingness to serve them with a pleasant attitude

• Communicate professionally

Package:

  • $2800 to $3800 (depending on customer service experience and English language skills)
  • 12 days of Annual Leave
  • 5 day week (48 to 52 hours per week)
  • OT and other allowances

Guest Services Executive

28-Apr-2026
Accor Asia Corporate Offices | 61909SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


NOVOTEL LIVING SINGAPORE ORCHARD

EXTENDED STAY APARTMENTS

Live in your own special world at Novotel Living.

We believe that quality time is about making everyday moments matter. Everything has been designed to enhance our guests’ life balance and sense of well-being. Disconnect from your busy life and make time to connect with family and friends. Novotel Living is the perfect spot for travellers and locals to live, work and play.

Novotel Living Singapore Orchard is located in the heart of Singapore’s iconic fashion district, Orchard Road, surrounded by the city’s best shopping, restaurants, bars and entertainment. A five-minute walk to Orchard MRT, and the UNESCO World Heritage Site Singapore Botanic Gardens is just a few minutes’ drive away.

The ideal accommodation for an extended stay in the city.


Job Description


Job Overview

The Guest Service Executive is responsible for overseeing the overall daily functional activities of the Service Apartment he/she is working for. Guest Service Executive responsibilities need to be carried out in a planned, organized manner and it is important to ensure that they are in compliance with the Service Apartment Policies and Procedures. While carrying out these duties, he/she makes sure that the services delivered to the guests are consistent in quality and meet the required standard. Guest Service Executive supervises and trains guest service staff to have a high standard for guest delivery and efficient communication between all service staff. They ensure all guests are assisted with any complaints or service issues

Responsibilities and Duties

  • Responsible for greetings every guest at the Reception Area
  • Prepare Registration Card , Confirmation and Keys for Registration
  • Register arriving guest with professional and room tour of the hotel facilities
  • Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests
  • Communicate effectively with guests and fellow team members
  • Facilitate guest departures daily by following established procedures to close guest accounts and determine future room availability
  • Processing guest payments
  • Regularly calculates and/or posts monies, receipts, guest accounts, and other forms of credit using proper cash handling methods and established procedures to present the guest with accurate hotel charges upon check-out.
  • Courteously answers inquiries and accept reservations, both in person and over the phone. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages, and create value for our guests
  • Strategizing and monitoring the daily activities of Guest Service Officer operations
  • Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
  • Overseeing and assessing Guest Service Office activities, and providing them with regular performance-related feedback
  • Assisting customer service staff with duties where required
  • Training staff in areas of customer service and Accor Policies

Other related duties as assigned by the Guest Service Manager/ Front Office Manager

Guest Service Leader (Duty Manager)

28-Apr-2026
Holiday Inn Express Singapore Orchard Road | 61910SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Express Singapore Orchard Road

About Holiday Inn Express: For travelers on the go, Holiday Inn Express offers the basics done brilliantly - a great night’s sleep with EXPRESS Recharge, free high-speed Internet, and the Express Start breakfast included – to help guest feel more than ready for their day. As the fastest growing brand for the InterContinental Hotels Group (IHG), Holiday Inn Express hotels can be found around the world, offering a simple, smart travel experience for both business and leisure travelers. In 2017, Holiday Inn Express introduced the updated Express Start breakfast featuring more than 30 complimentary hot and fresh items to choose from, including the signature one-touch pancake machine.


Job Description

Job Overview


Guest Services Leader plays a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Services Agent’s execution of the consistent Holiday Inn Express guest experience.


At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

  • Be you by being natural, professional and personable in the way you are with people

  • Get ready by taking notice and using your knowledge so that you are prepared for anything

  • Show you care by being thoughtful in the way you welcome and connect with guests

  • Take action by showing initiative, taking ownership and going the extra mile


Duties and Responsibilities


Financial Returns:

  • Preparation of the annual departmental operating budget.

  • Monitor budget and control expenses with a focus on increasing productivity.

  • Responsible for Front Office inventory, managing cost and usage.

  • Analyze financials to drive revenues, future profitability, and maximum return on investment.

  • Assist with third party vendor induction and support in managing the performance of third party vendors


People:

  • Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.

  • Ensure all team members are accurately trained and have the job related tools and equipment required.

  • Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

  • Develop programs that drive improvements in employee engagement and are aligned with the Stay Real Be You brand service behaviors.

  • Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.

  • Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

  • Responsible for Guest Services Team training and rostering


Guest Experience:

  • Custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience.

  • Advise employees of development needs and instruct on action plans. Provide retraining as needed.

  • Make time to interact with guests, solicit feedback and build relationships.

  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

  • Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

  • Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.

  • Support GSAs’ in all guest services tasks.

  • Maintain Great Room environment and ensure F&B tasks are also being focused on by Guest Services.


Responsible Business:


  • Maintain and order Front Office supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).

  • Accountable for IHG fire life safety (FLS) adherence in the hotel.

  • Responsible for the security of lost and found items throughout the hotel.

  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.

  • Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.

  • Educate and train team members in compliance with federal, state and local laws and safety regulations.


Accountability

Leadership role involved in the effective running of the Front Office operations, including managing the operational team whilst overseeing third party vendors. Champion the “one team approach and oversee the Holiday Inn Express brand standards whilst dealing effectively and efficiently with all guest complaints, queries and suggestions.


Front Office Executive

28-Apr-2026
Cove Living Pte. Ltd. | 61908SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Cove Living Pte. Ltd.


Job Description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Working in our Singapore office at Pearl’s Hills terrace, means being surrounded by a unique blend of traditional charm and modern energy. With historic landmarks, cozy cafes, and cultural spots nearby, our office offers an inspiring environment that enhances creativity and productivity.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Front Office Executive

Job Type: Full Time

Location: Singapore

Reports To: Head of Operations & Tenant Experience

Role Purpose: This role is responsible for delivering excellent customer service to hotel guests by managing check-ins, check-outs, and reservations. They act as the primary point of contact for guests, addressing inquiries, concerns, and complaints.

Main Responsibilities:

  • Guest Check-In and Check-Out: Welcoming guests upon arrival and assisting them with the check-in process. Allocating rooms and providing keys or access cards. Managing the check-out process, including settling bills, handling payments, and addressing any final questions or concerns.
  • Reservations Management: Handling room reservations, cancellations, and modifications. Coordinating with the reservations department to ensure accurate booking details. Assisting guests with inquiries about room availability, rates, and promotions.
  • Customer Service and Guest Relations: Providing information about the hotel’s services, amenities, and local attractions. Addressing guest requests, concerns, and complaints promptly and effectively. Ensuring a high level of guest satisfaction and maintaining a welcoming atmosphere.
  • Communication Hub: Serving as a liaison between guests and other hotel departments, such as housekeeping, maintenance, and food & beverage. Coordinating with the housekeeping department to update room status (clean, vacant, occupied). Communicating with security in case of emergencies or suspicious activities.
  • Handling Payments and Financial Transactions: Processing payments for room charges, services, and other hotel-related expenses. Managing cash drawers, credit card transactions, and maintaining accurate financial records. Handling currency exchange for guests, if applicable.
  • Maintaining Guest Records: Updating guest profiles with preferences, special requests, and contact information. Keeping accurate records of guest stays, room charges, and special services provided. Ensuring compliance with data privacy regulations when handling personal information.
  • Bell Desk and Concierge Services: Assisting with luggage handling, transportation arrangements, and other guest services. Providing concierge services, such as booking tours, making restaurant reservations, or arranging tickets for events. Offering assistance with directions, local recommendations, and travel arrangements.
  • Managing Room Inventory and Allocations: Monitoring room availability and updating the system as guests check in and out. Balancing room allocations to accommodate special requests or VIP guests. Coordinating with the housekeeping team to ensure rooms are ready for arriving guests.
  • Safety and Emergency Procedures: Following protocols for emergencies, such as fire, medical incidents, or security threats. Keeping the reception area secure and monitoring who enters and exits the building. Assisting with evacuations or providing directions in case of an emergency.

Experience and Qualifications Required:

  • Minimum 3 years hotel FO experience
  • A good command of spoken and written English
  • Pleasant appearance
  • Good communication skills
  • Problem-solving skills
  • Friendly, Honest, and Detail-oriented

Supervisor (Osteria Mozza)

28-Apr-2026
OUE Restaurants Pte Ltd | 61914SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

As a service‑oriented leader, the Supervisor supports daily operations by leading the team on the floor and delivering professional, guest‑focused service. The role manages service standards, guest feedback, and service recovery while overseeing opening and closing duties. Working closely with management and cross‑functional teams, the Supervisor ensures smooth operations and compliance with safety and hygiene standards.

RESPONSIBILITIES

  • Act as a primary point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner
  • Supervise and lead by example on the floor, and coordinate the assigned teams during shifts, ensuring smooth service standard flow and adherence to standards.
  • Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
  • Handle guest feedback and minor complaints promptly and professionally, escalating more complex cases to the Manager as required.
  • Support service recovery efforts to ensure positive guest experiences.
  • Report and manage any accidents or incidents promptly in consultation with the Manager.
  • Conduct stock-take and maintain inventory levels of equipment and stock, in collaboration with the Manager, when necessary.
  • Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
  • Assist in beverage preparation and hosting duties when required.
  • Ability to assist and enhance guests’ dining experience with relevant beverage and wine recommendations.
  • Maintain and ensure the dining area is clean and organized at all times.
  • Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
  • Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
  • Ensure compliance with food safety, hygiene, workplace safety, and responsible alcohol service standards.
  • Any other duties assigned by the management.

Requirements

  • 1 to 2 years of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
  • A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
  • Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
  • A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
  • Possess an outgoing and engaging personality
  • Flexibility and commitment to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme

Guest Relations Executive (Osteria Mozza)

28-Apr-2026
OUE Restaurants Pte Ltd | 61915SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

As a Guest Relations Executive, this role delivers prompt, courteous service while taking ownership of assigned tasks to ensure smooth pacing and guest satisfaction. The position requires strong menu knowledge, basic beverage understanding, and the ability to address guest needs and feedback professionally. Working closely with the wider team, the role delivers and upholds service standards for a seamless and positive dining experience.

RESPONSIBILITIES

  • Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner.
  • Take ownership of assigned service stations, ensuring smooth table progression, pacing, and guest satisfaction throughout the meal.
  • Monitor guest experience within the station and proactively address service needs.
  • Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
  • Possess basic wine and beverage knowledge to confidently support recommendations and escalate complex enquiries to senior team members.
  • Respond promptly and effectively to guest requests and seek guidance from Manager if necessary.
  • Serve as a role model on the floor by demonstrating high service standards, professionalism, and teamwork - based on established standards and guidelines.
  • Handle minor guest feedback or concerns professionally and escalate more complex issues to the Supervisor or Manager.
  • Report and manage any accidents or incidents promptly in consultation with the Manager.
  • Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
  • Maintain and ensure the dining area is clean and organized at all times.
  • Maintain a positive network and support work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
  • Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
  • Any other duties assigned by the management.

Requirements

  • 1 year of experience in a similar role, in a celebrity‑chef restaurant, with a desire to continue growing professionally.
  • A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge to continuously improve.
  • Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
  • A strong team‑oriented approach, showing cooperation, respect, and support for colleagues.
  • Possess an outgoing and engaging personality
  • Flexibility and commitment to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme

Director of Public Relations & Marketing

28-Apr-2026
The Capitol Kempinski Hotel Singapore | 61925SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.


Job Description

Located in Singapore’s Civic and Cultural District is the architectural gem, once known as Capitol Building and Stamford House, about which many locals fondly reminisce. Today, after years of meticulous restoration by acclaimed architects and updated with refreshing modern touches by famed interior designers, its glories are now unveiled as a luxury icon – The Capitol Kempinski Hotel Singapore. Much care was taken to restore the buildings' inherent Victorian beauty while infusing them with Kempinski’s signature bespoke hospitality. It is the Kempinski brand’s first hotel in the Lion City, and it promises to be an exquisite experience, where rich heritage meets the finest traditions of European luxury.

Today, The Capitol Kempinski Hotel Singapore has pride of place in the integrated lifestyle complex, Capitol Singapore, which also boasts exclusive residences, the restored Capitol Theatre and a lifestyle mall. The Singapore flagship is also the perfect base from which to explore the city. An underpass connects it to City Hall MRT station, and there is no shortage of entertainment, dining and lifestyle options in the vicinity. Iconic Singapore attractions, including the Singapore River, Marina Bay, Merlion Park, the Padang, the street circuit that hosts the Singapore Grand Prix, and the National Gallery Singapore, are also steps away.

With a range of opportunities across different functions, you can develop your career and let your unique talents shine. We take pride in our talented people and share responsibility for creating a working environment that is challenging, engaging and fun. We respect each other’s differences, find value in our distinctive cultures and experiences, and draw from these to create truly remarkable experiences for our guests.

Discover a career crafted by you!

Assistant Front Office Manager

28-Apr-2026
Grand Hyatt Erawan Bangkok | 61874ThailandBangkok
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Erawan Bangkok


Job Description

Summary

Job Purpose:

The Assistant Front Office Manager working directly with the Front Office Manager in overseeing the day to day front office department operations with the optimal level of service and care. Helping to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture the best current practices.

Duties & Responsibilities:

  • Welcome guests and visitors in a friendly, prompt, and professional manner.
  • Supervise daily front office operations to meet guest and team expectations.
  • Adheres to the practice that everyone sells, works in human resources, guest services and everyone is a lost prevention officer.
  • Foster internal friendships in order to drive team work and achieve results.
  • Follow up on any pending tasks from manager on duty reports accordingly.
  • Review and assign daily room assignments,  ensuring room readiness, guest room preferences are met.
  • Perform check-in and check-out procedures using Opera Cloud, and all guidelines are adhered for registration.  Obtain guest information and ensure that the assigned room type and rate are correct. 
  • Coordinate with housekeeping and guest experience in assisting with room inspections when needed.
  • Register guests, issue room keys, provide accurate information pertaining to the hotel and local area.
  • Communicates room statuses with housekeeping to coordinate timely check-ins and check-outs.  Informs housekeeping of early arrivals, late departures, “rush” rooms on queue, and guest stayovers. 
  • Assist guest experience team with in room check in, VIP, hotel and room orientation escorts when needed.
  • Conduct shift briefings to relay all pertinent guest information and operational requirements are shared. Review daily event sheet, in-house groups, participate in daily line up, and be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel.
  • Provide a consistent level of guest recognition and deliver of personalized services.
  • Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities and occupancy levels.
  • Assist with room reservation calls for modifications, bookings, and cancellations when needed.
  • Ensure that guest services call center team is properly functioning, and all devices/headsets/systems are in order. Escalate any issues with IT and front office manager.
  • Be compliant with all standard operating procedures of billing.
  • Review billing accurately, assist with unresolved billing matters.
  • Up-sell rooms where possible and encourage team to maximize hotel revenue.
  • Maintain manager on duty banks during shift and follow hotel bank procedures.
  • Analyze rate variance report for room revenue control and rebates.
  • Monitor all billing activities within front desk, such as cash handlings, paid-outs, petty cash, and rebates.
  • Follow up on any unresolved billing discrepancies and inform front office manager of any discrepancies.
  • Ensure bell team are handling all luggage/storage/parcel deliveries in a timely manner and log book system is accurate/updated.
  • Ensure valet team are assisting guest and visitor vehicles smoothly, and parking areas are organized.
  • Monitor front drive for flow of traffic and all staff such as valet and bell are available ready to assist incoming and outgoing activities.
  • Liaise with guest experience team in handling all guest requests.
  • Provide strong front office operation presence.
  • Ensure staff are actively greeting and acknowledging all guests and visitors in the lobby and front drive areas to provide prompt assistance.
  • Complete end of day manager on duty reports and supervise shift handover procedures.
  • Resolve guest complaints, ensuring guest satisfaction, escalate any unresolved matters to front office manager.
  • Assist in department orientation and training of the hotel service standard, procedures and programs.
  • Perform night manager shifts and all functions of night operational duties.
  • Ensure work station is set up with necessary supplies and resource materials.
  • Inspect cleanliness of lobby, front drive, front of house and back of house areas.
  • Monitor and maintain cleanliness and sanitation of assigned work areas.
  • Provide positive feedback to staff daily.
  • Encourage staff to anticipate guest needs.
  • Functions in place of the front office manager in all meetings and required areas
  • Oversee the front office budget in conjunction with front office manager to ensure department is in line
  • Consistently collaborates with front office manager on ways to continually improve departmental service
  • Monitor all purchase orders and manage inventory control
  • Directly supports the front office manager in all required tasks
  • Motivate and provide a work environment which brings out the best in staff.
  • Acknowledge staff successes and recognize contributions.
  • Coach and provide feedback with staff when required.
  • Assist in developing of The Standard front office team.
  • Be fully conversant with hotel fire & life safety/emergency procedures/guest evacuations.
  • Attend all briefings, meetings and trainings as assigned by management.
  • Report for duty on time wearing clean and complete uniform.
  • Maintain a high standard of personal appearance and hygiene.
  • Perform other duties assigned by leadership team.

Qualifications, Knowledge and Skills:

  • Long periods of standing and moving about public areas.
  • Service oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated, energetic and friendly personality.
  • Must be well-presented and well-groomed at all times.
  • Excellent reading, writing and oral proficiency in English language, additional languages a plus.
  • Work flexible schedules and willing to work shift duties that will include days, evenings, overnight, and holidays.
  • Minimum duty manager experience in a lifestyle or luxury hotel setting
  • Strong communication, organization, problem-solving, follow-up and telephone skills. 
  • Prior experience in Opera a plus.
Qualifications

Job Purpose:

The Assistant Front Office Manager working directly with the Front Office Manager in overseeing the day to day front office department operations with the optimal level of service and care. Helping to ensure that all brand and Standard Operating Procedures are being adhered to and continue to capture the best current practices.

Duties & Responsibilities:

  • Welcome guests and visitors in a friendly, prompt, and professional manner.
  • Supervise daily front office operations to meet guest and team expectations.
  • Adheres to the practice that everyone sells, works in human resources, guest services and everyone is a lost prevention officer.
  • Foster internal friendships in order to drive team work and achieve results.
  • Follow up on any pending tasks from manager on duty reports accordingly.
  • Review and assign daily room assignments,  ensuring room readiness, guest room preferences are met.
  • Perform check-in and check-out procedures using Opera Cloud, and all guidelines are adhered for registration.  Obtain guest information and ensure that the assigned room type and rate are correct. 
  • Coordinate with housekeeping and guest experience in assisting with room inspections when needed.
  • Register guests, issue room keys, provide accurate information pertaining to the hotel and local area.
  • Communicates room statuses with housekeeping to coordinate timely check-ins and check-outs.  Informs housekeeping of early arrivals, late departures, “rush” rooms on queue, and guest stayovers. 
  • Assist guest experience team with in room check in, VIP, hotel and room orientation escorts when needed.
  • Conduct shift briefings to relay all pertinent guest information and operational requirements are shared. Review daily event sheet, in-house groups, participate in daily line up, and be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel.
  • Provide a consistent level of guest recognition and deliver of personalized services.
  • Maintain thorough knowledge of room rates, room packages/promotions, room types, room availabilities and occupancy levels.
  • Assist with room reservation calls for modifications, bookings, and cancellations when needed.
  • Ensure that guest services call center team is properly functioning, and all devices/headsets/systems are in order. Escalate any issues with IT and front office manager.
  • Be compliant with all standard operating procedures of billing.
  • Review billing accurately, assist with unresolved billing matters.
  • Up-sell rooms where possible and encourage team to maximize hotel revenue.
  • Maintain manager on duty banks during shift and follow hotel bank procedures.
  • Analyze rate variance report for room revenue control and rebates.
  • Monitor all billing activities within front desk, such as cash handlings, paid-outs, petty cash, and rebates.
  • Follow up on any unresolved billing discrepancies and inform front office manager of any discrepancies.
  • Ensure bell team are handling all luggage/storage/parcel deliveries in a timely manner and log book system is accurate/updated.
  • Ensure valet team are assisting guest and visitor vehicles smoothly, and parking areas are organized.
  • Monitor front drive for flow of traffic and all staff such as valet and bell are available ready to assist incoming and outgoing activities.
  • Liaise with guest experience team in handling all guest requests.
  • Provide strong front office operation presence.
  • Ensure staff are actively greeting and acknowledging all guests and visitors in the lobby and front drive areas to provide prompt assistance.
  • Complete end of day manager on duty reports and supervise shift handover procedures.
  • Resolve guest complaints, ensuring guest satisfaction, escalate any unresolved matters to front office manager.
  • Assist in department orientation and training of the hotel service standard, procedures and programs.
  • Perform night manager shifts and all functions of night operational duties.
  • Ensure work station is set up with necessary supplies and resource materials.
  • Inspect cleanliness of lobby, front drive, front of house and back of house areas.
  • Monitor and maintain cleanliness and sanitation of assigned work areas.
  • Provide positive feedback to staff daily.
  • Encourage staff to anticipate guest needs.
  • Functions in place of the front office manager in all meetings and required areas
  • Oversee the front office budget in conjunction with front office manager to ensure department is in line
  • Consistently collaborates with front office manager on ways to continually improve departmental service
  • Monitor all purchase orders and manage inventory control
  • Directly supports the front office manager in all required tasks
  • Motivate and provide a work environment which brings out the best in staff.
  • Acknowledge staff successes and recognize contributions.
  • Coach and provide feedback with staff when required.
  • Assist in developing of The Standard front office team.
  • Be fully conversant with hotel fire & life safety/emergency procedures/guest evacuations.
  • Attend all briefings, meetings and trainings as assigned by management.
  • Report for duty on time wearing clean and complete uniform.
  • Maintain a high standard of personal appearance and hygiene.
  • Perform other duties assigned by leadership team.

Qualifications, Knowledge and Skills:

  • Long periods of standing and moving about public areas.
  • Service oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated, energetic and friendly personality.
  • Must be well-presented and well-groomed at all times.
  • Excellent reading, writing and oral proficiency in English language, additional languages a plus.
  • Work flexible schedules and willing to work shift duties that will include days, evenings, overnight, and holidays.
  • Minimum duty manager experience in a lifestyle or luxury hotel setting
  • Strong communication, organization, problem-solving, follow-up and telephone skills. 
  • Prior experience in Opera a plus.

Assistant Front Manager [Hotel]

28-Apr-2026
1 OAK Thailand Co.,Ltd | 61876ThailandBangkok
This job post is more than 31 days old and may no longer be valid.

1 OAK Thailand Co.,Ltd


Job Description

Job Description: Assistant Front Office Manager [Hotel]

Department: Front Office

Reports to: Front Office Manager (FOM)

Location : Ramada Sukhumvit11

Job Summary

The Assistant Front Office Manager is responsible for assisting the Front Office Manager in supervising daily operations to ensure the highest level of guest satisfaction. This role involves leading the front desk team, overseeing guest services, and managing administrative tasks to maintain the hotel’s operational standards and profitability.


Key Responsibilities

1. Operational Supervision

  • Assist in managing all front-of-house operations, including Reception, Concierge, and Bell Service.

  • Ensure seamless Check-in and Check-out processes for all guests.

  • Monitor room inventory, availability, and housekeeping status to ensure efficient room assignments.

  • Conduct daily shift briefings and ensure all staff are informed of VIP arrivals, group movements, and hotel events.

2. Guest Experience & Relations

  • Act as a primary point of contact for guests, ensuring a warm and professional welcome.

  • Personally handle and resolve guest complaints or issues with a focus on service recovery.

  • Monitor guest feedback (surveys/online reviews) and implement improvements to elevate service scores.

  • Ensure VIP guests receive personalized attention and that all special requests are met.

3. Team Leadership & Development

  • Assist in preparing staff duty rosters and managing labor costs according to occupancy levels.

  • Conduct regular training and coaching sessions to maintain high service standards and product knowledge.

  • Evaluate staff performance and provide constructive feedback to support career development.

  • Maintain a positive and professional work environment to encourage team morale.

4. Financial & Revenue Management

  • Drive Upselling programs at the Front Desk to maximize room revenue.

  • Ensure all cash handling, billing, and credit policies are strictly followed by the team.

  • Monitor departmental expenses and assist in controlling the budget for office supplies and guest amenities.


Qualifications

  • Experience: Minimum of 3–5 years in Front Office operations, with at least 1–2 years in a supervisory or Duty Manager role within the hospitality industry.

  • Education: Bachelor’s degree in Hotel Management, Tourism, or a related field.

  • Language Skills: Excellent command of written and spoken English. Proficiency in a third language (e.g., Thai, Chinese, or Japanese) is a significant advantage.

  • Technical Skills: Highly proficient in Hotel Property Management Systems (PMS) such as Opera, Fidelio, or Comanche.

  • Soft Skills: Strong leadership, problem-solving abilities, and a high degree of emotional intelligence.

  • Flexibility: Ability to work in shifts, including weekends and public holidays.


Benefits (Typical)

  • Competitive Salary + Service Charge

  • Duty Meals

  • Uniform with Laundry Service

  • Group Insurance & Social Security

  • Annual Leave and Public Holidays


Note: If you would like to add specific requirements related to luxury brand standards or high-end service protocols, feel free to let me know!


Portfolio Revenue Manager

28-Apr-2026
Pavo Hospitality Solutions | 61875ThailandLak Si, Bangkok
This job post is more than 31 days old and may no longer be valid.

Pavo Hospitality Solutions


Job Description

Cluster Revenue Manager

The Cluster Revenue Manager plays a key role in driving total revenue performance across the assigned portfolio by implementing effective pricing strategies, managing inventory, and leveraging data-driven demand forecasting.

With a primary focus on rooms revenue, this role also contributes to the optimization of ancillary revenue streams, including Food & Beverage, Spa, and other topline segments, ensuring a holistic approach to revenue maximization and profitability.

Job Responsibilities

A) Revenue & Yield Management

  • Develop and implement pricing strategies to maximize rooms revenue.

  • Monitor designated properties’ performance through key metrics (RevPAR, ADR, Occupancy, RGI).

  • Manage room inventory across all distribution channels (Brand.com, OTAs, GDS, Direct Reservations).

  • Oversee availability, length of stay, and rate restrictions to optimize occupancy and ADR performance.

  • Continuously monitor competitor pricing, market dynamics, and major city-wide events to anticipate demand shifts and refine revenue strategies

  • Ensure revenue management practices align with brand standards and owner expectations.

B) Forecasting & Reporting

  • Prepare monthly forecasts for rooms revenue.

  • Analyze pickup, booking pace, and market demand to adjust forecasts.

  • Present monthly revenue performance reports to management and ownership.

  • Provide insights and recommendations to the Cluster General Manager and Sales & Marketing team.

C) Collaboration

  • Work closely with Sales & Marketing to align pricing with promotional activities.

  • Drive collaboration with Reservations and Front Office teams to enhance upselling performance, implement effective overbooking strategies, and optimize inventory management, including static contracted rates and room type allocation, supported by data-driven insights.

  • Coordinate with F&B team to monitor outlet/bar performance and recommend revenue opportunities (special menus, promotions, bundling with rooms).

D) Systems & Distribution

  • Manage rate loading, inventory, and promotions in PMS, CM, IBE, RMS and BI tools.

  • Ensure rate parity and accuracy across all online channels.

  • Optimize visibility on OTAs, metasearch, and digital platforms.

E) Reservations, Front Office Operations & Team Management

  • Lead and mentor the reservations team to ensure operational excellence.

  • Maintain data accuracy and integrity across all reservation systems.

  • Align team practices with current rate strategies and restrictions.

  • Educate team members on property seasonality and demand patterns.

  • Serve as the primary escalation point for complex inquiries and challenges.

F) Additional Responsibilities

  • Track and analyze guest booking behaviors, cancellation patterns, and lead times.

  • Support budgeting process with accurate data-driven revenue projections.

  • Identify ancillary revenue opportunities (e.g., packages with dining, upsell offers).

  • Ensure compliance with designated properties brand standards, policies, and procedures.

Job Requirements

  • Bachelor’s degree in hospitality, Business, or related field preferred.

  • Minimum 3-5 years’ experience in revenue management or reservations in a designated properties environment.

  • Strong analytical and numerical skills with knowledge of revenue management principles.

  • Proficiency in PMS, CM, IBE, RMS and BI tools.

  • Proficient in Thai language and English language.

  • Advanced skills in Excel, Power BI (or similar reporting tools).

  • Strong communication and presentation skills.

  • Detail-oriented, with the ability to work under pressure and make strategic decisions quickly.

Contact Details:

Email: admin@pavo-hospitality.com

Working Location: https://maps.app.goo.gl/zhzCQYKKhyGUmLg87

Resort Manager

28-Apr-2026
Destination Hospitality Management | 61877ThailandPhuket
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Overview:
The Resort Manager oversees all aspects of resort operations, ensuring exceptional guest experiences, strong financial performance, and efficient day-to-day management across all departments.

Key Responsibilities:

  • Lead and manage daily operations across front office, housekeeping, F&B, maintenance, and guest services

  • Drive guest satisfaction, service quality, and brand standards across the property

  • Monitor financial performance, budgets, and cost controls to achieve revenue targets

  • Recruit, train, and develop team members while fostering a positive work culture

  • Coordinate events, activities, and experiences that enhance guest engagement

  • Ensure compliance with health, safety, and legal regulations

  • Collaborate with sales and marketing to maximize occupancy and revenue

Requirements:

  • Proven experience in resort or hotel management

  • Strong leadership and team management skills

  • Solid understanding of hospitality operations and financial management

  • Excellent communication and problem-solving abilities

  • Ability to work in a fast-paced, guest-focused environment

Preferred:

  • Background in lifestyle, resort, or experiential hospitality

  • Experience managing multi-department operations or large-scale properties


Chef

26-Apr-2026
Private Advertiser | 61819SingaporeBishan, Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description


**Key Responsibilities:**
1. Prepare and cook menu items in accordance with established recipes and standards.
2. Adhere to food safety and sanitation guidelines to maintain a clean and safe kitchen environment.
3. Utilize culinary techniques to enhance the flavor and presentation of dishes.
4. Plate and present dishes in an appealing manner to ensure customer satisfaction.
5. Manage inventory levels and assist with ordering supplies as needed.
6. Operate kitchen equipment efficiently and safely.
7. Handle food with care to prevent contamination and ensure freshness.
8. Demonstrate attention to detail in all aspects of food preparation and service.

**Required Skills and Qualifications:**
1. Strong knowledge of cooking techniques and culinary practices.
2. Familiarity with food safety standards and sanitation procedures.
3. Ability to plate and present dishes creatively.
4. Basic understanding of inventory management principles.
5. Proficiency in operating kitchen equipment.
6. Experience in food handling and preparation.
7. Excellent attention to detail and organizational skills.
8. 0-1 years of relevant work experience.
9. No formal education required.

Executive, Guest Relationship (Premium Leisure & Entertainment)

26-Apr-2026
ALLIED SEARCH PTE. LTD. | 61794SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

ALLIED SEARCH PTE. LTD.

ALLIED SEARCH PTE. LTD is a leading recruitment firm focusing on permanent placements in the context of talent acquisition.


Job Description

  • Great career progression

  • Attractive remuneration package

  • Fun & Vibrant work environment

As an Executive, Guest Relationship (Premium Leisure & Entertainment), you will be responsible for the following duties:

  • Engagement & Growth: Proactively drive footfall to the property and manage new membership acquisitions by delivering a sophisticated level of personalized service.

  • Operational Excellence: Support leadership in managing day-to-day floor operations, including high-traffic festive seasons and exclusive corporate events.

  • Product Expertise: Maintain a deep understanding of all lifestyle programs, rewards structures, and luxury services to provide guests with real-time updates and expert recommendations.

  • Inter-Departmental Synergy: Act as a central point of contact between the guest and internal teams (including Fine Dining, Luxury Transport, and Hospitality) to ensure every request is executed flawlessly.

  • Strategic Support: Assist in cross-functional administrative projects and contribute to the success of diverse business units as required.

Requirements:

  • Diploma or Degree in Business, Hospitality, Communications, or a related discipline.

  • Proficient in Microsoft Office (Word, Excel, Outlook) for reporting and guest data management.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email:
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

SUPERVISOR

26-Apr-2026
SULTAN TEH TARIK PTE. LTD. | 61802SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

SULTAN TEH TARIK PTE. LTD.


Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Restaurant Supervisor (Monday to Friday)

26-Apr-2026
ZEN CAREER PTE. LTD. | 61803SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

ZEN CAREER PTE. LTD.


Job Description

Basic information: 

  • Monday to Friday, 6.30am to 4pm

  • Basic UP $3000

  • AWS and allowances provided

Job Scope: 

  • Oversee daily food service operations, including meal preparation, distribution, packing, setup, and washing.

  • Supervise and guide two part-time workers, assigning duties and monitoring performance.

  • Manage inventory, place orders, and maintain accurate stock records.

  • Track daily sales, prepare operational reports, and implement measures to control costs and reduce wastage.

Job Scope: 

  • At least a year of experience in managing a team

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Tan Wen Hui (Serene) | EA Personnel No.: R25145352

Hotel Finance Manager

26-Apr-2026
Private Advertiser | 61811SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

As the Hotel Finance Manager, you will play a crucial role in driving the financial success and strategic direction of this leading hospitality group. In this full-time position, you will be responsible for overseeing all financial operations and providing valuable insights to support the hotel's growth and profitability.

What you'll be doing

  1. Manage the hotel's accounting and financial reporting functions, ensuring compliance with all relevant regulations and policies

  2. Prepare and analyse detailed financial statements, budgets, and forecasts to support decision-making and identify opportunities for improvement

  3. Collaborate with department heads to develop and monitor departmental budgets, providing guidance and recommendations

  4. Oversee the hotel's cash flow management, including invoicing, payables, and receivables

  5. Implement and maintain effective internal control systems to safeguard the hotel's assets

  6. Serve as a strategic partner to the hotel management team, providing financial analysis and recommendations to drive profitability

  7. Manage and mentor the finance team, fostering a culture of continuous improvement and professional development

What we're looking for

  1. Minimum 5 years of experience in a senior finance role within the hospitality industry

  2. Proven track record of managing financial operations, including budgeting, forecasting, and reporting

  3. Strong knowledge of hospitality accounting principles, financial regulations, and best practices

  4. Excellent analytical and problem-solving skills, with the ability to interpret financial data and make data-driven recommendations

  5. Proficient in using financial management software and data analysis tools

  6. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams

  7. Bachelor's degree in Accounting, Finance, or a related field; professional accounting certification (e.g. CPA, ACCA) preferred



Management Trainee (F&B)

26-Apr-2026
ALLIED SEARCH PTE. LTD. | 61822SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

ALLIED SEARCH PTE. LTD.

ALLIED SEARCH PTE. LTD is a leading recruitment firm focusing on permanent placements in the context of talent acquisition.


Job Description

  • Dynamic & Supportive Work Environment

  • Good Career Exposure

  • Reputable Organization in F&B

As a Management Trainee (F&B), you will be responsible for the following duties:

  • Manage daily operations and perform assigned duties promptly and accurately.

  • Assist the Manager in overseeing smooth store operations and managing financial transactions.

  • Provide guidance and leadership to team members during shifts to ensure effective performance.

  • Work alongside the team to deliver excellent customer service and maintain high standards of food and beverages.

  • Ensure adherence to operational procedures, company policies, and regulatory requirements.

  • Maintain and update records, documentation, and operational reports.

  • Interact with customers to gather feedback on service quality and overall experience.

  • Act as the main liaising person between staff and management to facilitate smooth operations.

Requirements:

  • Minimum Bachelor's Degree or equivalent.

  • Experience in F&B is an advantage

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

ASST. RESTAURANT MANAGER

26-Apr-2026
HE XI ENTERPRISE PTE. LTD. | 61823SingaporeCentral Region
This job post is more than 31 days old and may no longer be valid.

HE XI ENTERPRISE PTE. LTD.


Job Description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

  • Lead and coordinate full outlet operations, including service delivery, kitchen workflow, and guest experience to ensure seamless daily functioning
  • Train, motivate, and develop service and kitchen teams to meet and exceed performance targets and foster a collaborative work environment
  • Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability
  • Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity
  • Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty
  • Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement
  • Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement
  • Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

  • Diploma or Degree in Hospitality, Business, or related field preferred
  • Minimum 3 years of restaurant management experience in the F&B industry preferred
  • Demonstrated leadership skills managing multicultural teams preferred
  • Proven customer service orientation and problem-solving abilities preferred
  • Financial acumen with experience in P&L management and cost control preferred
  • Knowledge of Singapore F&B regulations and licensing requirements preferred
  • Flexibility to work varied hours including weekends and public holidays preferred

Restaurant Manager

26-Apr-2026
BARRELS ENTERTAINMENT | 61827SingaporeOne North, Central Region
This job post is more than 31 days old and may no longer be valid.

BARRELS ENTERTAINMENT


Job Description

Job Type: Full-time
Contract Duration: 2 Years
Monthly Salary: SGD 3,900 – SGD 4,900

About the Role

Barrels Entertainment is looking for an experienced and hands-on Restaurant Manager to oversee the daily operations of our North Indian cuisine restaurant in Singapore.

We are seeking a strong leader with solid experience in restaurant operations, team management, guest service, and a good understanding of North Indian cuisine and beverage operations. The ideal candidate should be proactive, service-oriented, and able to perform well in a fast-paced F&B environment.

This role requires someone who can lead by example, maintain high service standards, and support both the floor and operational needs of the business, especially during peak periods and events.

Key Responsibilities
  • Oversee the day-to-day restaurant operations to ensure smooth service, efficiency, and customer satisfaction.
  • Lead, supervise, train, and motivate service staff to maintain high standards of performance and professionalism.
  • Support hiring and staff onboarding, including scheduling and manpower planning.
  • Work closely with the kitchen team and management on menu planning, promotions, and continuous improvements.
  • Assist in developing and maintaining a strong food and beverage offering, including cocktails and beverage promotions that complement the restaurant concept.
  • Manage reservations, customer service, and guest feedback, and resolve any issues promptly and professionally.
  • Ensure compliance with food hygiene, workplace safety, and cleanliness standards at all times.
  • Monitor stock levels, coordinate ordering, and manage supplier relationships for both food and beverage items.
  • Support and coordinate events, group bookings, and special functions, including staffing and service planning.
  • Monitor operating costs, control wastage, and support budgeting and cost management.
  • Conduct regular checks on restaurant facilities, equipment, and overall outlet condition, and arrange maintenance when required.
  • Step in operationally when needed, including supporting the service floor or bar during busy periods.
Job Requirements
  • Minimum 6 years of experience in restaurant or hospitality operations, including experience in a supervisory or managerial role.
  • Strong knowledge of North Indian cuisine and restaurant service operations.
  • Experience in managing teams in a fast-paced dining environment.
  • Good understanding of beverage operations and cocktail service is an advantage.
  • Strong leadership, communication, and interpersonal skills.
  • Able to handle customer concerns professionally and maintain a high level of guest satisfaction.
  • Good organisational skills and attention to detail.
  • Able to work flexible hours, including weekends and public holidays where required.
  • Bachelor’s Degree, Diploma, or equivalent qualification in Hospitality, Business, or a related field is preferred.
Preferred Attributes
  • Hands-on management style with strong operational awareness.
  • Ability to work under pressure and make sound decisions quickly.
  • Positive attitude, team-oriented mindset, and commitment to service excellence.
  • Experience in handling events, promotions, and high-volume service periods.
About Us

Barrels Entertainment operates vibrant dining concepts in Singapore, focused on quality food, strong service, and memorable guest experiences. We are looking for a committed and capable manager to support our continued growth and operational excellence.

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