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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Business Development, Assistant Manager (Central // Urgent)

6-Nov-2024
JAC Recruitment Pte. Ltd. | 44076 - Central Region
This job post is more than 31 days old and may no longer be valid.

JAC Recruitment Pte. Ltd.


Job Description

Headquartered in Taiwan. Our client, a start-up business consulting in Singapore looking for Business Development, Assistant Manager to join the dynamic team.

Job Responsibilities:

  • Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
  • Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
  • Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
  • Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
  • Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
  • Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
  • Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
  • Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
  • Stay updated on industry trends, market developments, and competitor activities.
  • Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

  • Bachelor's Degree in Business Administration, Marketing or related fields.
  • Minimum of 3 years in Business Development / Sales / Corporate Secretary / handling new set-up company related experience.
  • Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
  • Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to tiffany.wong@jac-recruitment.com OR corpsvcs.sg@jac-recruitment.com

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Service Executive

6-Nov-2024
RASA RASA @ SENGKANG PTE. LTD. | 44080 - Central Region
This job post is more than 31 days old and may no longer be valid.

RASA RASA @ SENGKANG PTE. LTD.


Job Description

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

ASSISTANT RESTAURANT MANAGER

6-Nov-2024
Delifrance Singapore Pte Ltd | 44081 - Central Region
This job post is more than 31 days old and may no longer be valid.

Delifrance Singapore Pte Ltd


Job Description

Why Join Us?

  • Encouraging Work-Life Balance.
  • Good Career Development Opportunities.
  • Work with a Small and VibrantTeam.
  • Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Join our growing team as an Assistant Manager! We're looking for passionate individuals ready to embark on an inspiring journey in the hospitality industry. As an Assistant Manager, you'll assist the Restaurant Manager and play a pivotal role in Delifrance Singapore's success. Your responsibilities will include ordering kitchen supplies and overseeing staff performance. To excel in this role, you must have a deep understanding of outlet operations and a keen eye for exceptional customer service. You will play a pivotal role in providing exceptional food, beverages, and services to our guests.

Key Responsibilities

  1. Managing the opening and closing procedures of the outlet to ensure efficient operations.
  2. Assist in food preparation and oversee daily operations in the back kitchen.
  3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.
  4. Managing team member's schedules, checking of timesheets accurately and promptly.
  5. Handling customer inquiries and complaints with professionalism and efficiency.
  6. Procuring necessary supplies such as ingredients, utensils, and equipment.
  7. Maintaining records of outlet expense transactions and balancing cash registers.
  8. Other duties assigned by the Restaurant Manager.

Requirements and Qualifications

  • Minimum Diploma in hospitality, Business, or related fields.
  • At least 2 years of related experience in casual dining or relevant experience in a similar concept.
  • Experience with POS System - CG Infinity is an added advantage.
  • Able to start working immediately is a plus.

Personality and Competencies/Skills

  • Successfully led service teams to excel and provide outstanding customer experiences. 
  • Committed to delivering exceptional service, leaving a positive impression in every interaction. 
  • Self-motivated and eager to learn, continuously seeking growth opportunities.
  • Passionate about people and food, creating memorable dining experiences.
  • Brings enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

Guest Service Executive (lyf)

6-Nov-2024
Ascott International Management Pte Ltd. | 44017 - Central Region
This job post is more than 31 days old and may no longer be valid.

Ascott International Management Pte Ltd.


Job Description

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

VIP Services Manager

6-Nov-2024
Royal Plaza On Scotts | 44018 - Central Region
This job post is more than 31 days old and may no longer be valid.

Royal Plaza On Scotts


Job Description

Job Summary:
The VIP Services Manager is a newly created role designed to set new standards in luxury hospitality, with a focus on delivering unforgettable experiences for our VIPs. As the main steward of high-profile guest experiences, you will orchestrate every aspect of VIP services—from arrival to departure, creating personalised and memorable moments that resonate deeply with each guest. You’ll manage a team of service professionals and collaborate across departments to ensure every interaction reflects our commitment to excellence. This role embodies the vision of guest-centric luxury and is integral to establishing our reputation as the preferred choice for discerning travellers.

Responsibilities

  • Craft and deliver seamless, high-touch experiences for VIPs, dignitaries, and loyalty guests, overseeing every detail to ensure each stay is uniquely tailored to their preferences and expectations.
  • Serve as the primary contact for VIP guests, managing all aspects of their journey with discretion and intuition, and addressing needs proactively.
  • Lead, inspire, and develop a team of dedicated professionals, setting a high standard for service excellence and empowering team members to create impactful guest experiences.
  • Partner closely with Sales, Front Office, Housekeeping, and Food & Beverage teams to ensure VIP guest arrangements and amenities are executed flawlessly.
  • Continuously enhance the VIP experience by implementing guest recognition programmes, capturing meaningful details, and maintaining accurate guest histories to personalise future stays.
  • Curate VIP amenities and experiences that reflect our brand’s commitment to luxury, ensuring that each interaction leaves a lasting positive impression.
  • Oversee the VIP Lounge as a secondary, exclusive space for guests, ensuring it serves as a tranquil and well-appointed retreat.
  • Model a high level of professionalism and service aptitude, embodying the values of the brand and fostering an inspiring environment for both guests and team members.

Preferred Qualifications

  • Degree in Hospitality Management or a related field.
  • Experience in high-end, fast-paced hospitality environments and familiarity with luxury brand standards.
  • Proficiency in Opera / Opera Cloud or similar hotel management systems.
  • Ability to speak Malay is a plus, enhancing communication with Malay-speaking VIPs.
  • Flexibility to work extended hours, including weekends and holidays, as required to meet guest needs.
  • Global Perspective: International experience in luxury hospitality, with a strong understanding of different cultural expectations and service nuances.
  • High-Profile Guest Expertise: Proven experience working with Royal Families, Heads of State, or other prominent individuals, showcasing the highest discretion and professionalism.
  • Luxury Hospitality Background: A background in luxury or ultra-luxury hotel environments with a passion for crafting personalised, high-impact guest experiences.

Guest Service Executive - Front Office

6-Nov-2024
SG HOTELS PTE. LTD. | 44019 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Duty Manager

6-Nov-2024
SG HOTELS PTE. LTD. | 44020 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

  • Take every opportunity to amaze the guests.
  • Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
  • Handle complaints.
  • Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
  • Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
  • Utilize interpersonal and communication skills to lead, influence and encourage others
  • Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
  • Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
  • Coordinate activities with other hotel departments.
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
  • Ensure the timely completion of performance appraisals.
  • Function in place of the Front Office Manager in his/her absence.
  • Be knowledgeable of policies regarding emergency procedures and security concerns.
  • Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

  • Be an enthusiastic, helpful and positive member of the team.
  • Be professional, responsible and mature in conduct and behavior.
  • Be understanding of, encouraging to and friendly with all co-workers.
  • Be self-motivated and use time wisely.
  • Maintain open line of communication with each department.
  • Communicate pertinent information.
  • Respond positively to new ideas.
  • Openly accept critical/developmental feedback.
  • Report to work on time.
  • Give adequate notice if going to miss work.
  • Be available to work a flexible schedule to include weekends and holidays.
  • Maintain effective communication through the use of meetings, log books and bulletins.
  • Be available to help other departments in emergency situations.
  • Perform other assignments as directed by the General Manger.
  • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

  • Must be able to speak, read, write and understand English.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
  • Extensive knowledge of the hotel, its services and facilities.

SUPERVISOR

6-Nov-2024
LY TRAINING ACADEMY & CONSULTANTS PTE. LTD. | 44025 - Central Region
This job post is more than 31 days old and may no longer be valid.

LY TRAINING ACADEMY & CONSULTANTS PTE. LTD.


Job Description

Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
Be well equipped with the products and services the restaurant provides to assist and address guest queries
Welcome guests to the restaurant and escort them to their private room, counter, or table seats
Assist guests with their baggage whenever possible
Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
Gather feedback from guests about their experiences
Responsible for the compliance of all health, safety, and food hygiene legislation
Be service-oriented, uphold quality, sincere, intimate customer relations service
Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
Any other duties as assigned by Management
Requirements and QualificationsAt least 1 year of proven relevant experience in a related role
Hardworking, self-motivated
Great attention to detail and creativity
Knowledge of relevant computer applications usage
Able to work well under pressure in a fast-paced environment
Positive attitude and team player
Able and willing to work shifts, on public holidays and weekends

Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Do you have customer service experience?
Do you have experience in a role which requires relationship management experience?

Captain/Supervisor (Monti)

6-Nov-2024
1-Soleil | 44026 - Central Region
This job post is more than 31 days old and may no longer be valid.

1-Soleil


Job Description

Job Description:

  • Adhere to and maintain service sequences execution as per outlet’s SOP.
  • Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
  • Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
  • Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
  • Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
  • Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
  • Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
  • Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
  • Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
  • Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
  • Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
  • Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
  • When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
  • Coordinate with senior team members on manpower requirement and requisition if any.
  • Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
  • Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
  • Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
  • Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
  • Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

F&B Supervisor

6-Nov-2024
SG HOTELS PTE. LTD. | 44028 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Senior/ Guest Service Executive (Oasia Cluster)

6-Nov-2024
Far East Organization | 44066 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Locations Available
  • The Clan Hotel
  • Oasia Hotel Novena
  • Oasia Hotel Downtown
Job Expectations
  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests' preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.


Profile description:

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Lady in Red (Guest Relations Executive)

6-Nov-2024
The Capitol Kempinski Hotel Singapore | 44062 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore


Job Description

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

 

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

  • LQA (Leading Quality Assurance) audit results are 85% and above.
  • CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
  • Hotel and Outlets are promoted.
  • Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
  • In case of immediate need, the Lady in Red helps with reception duties.

 

MAIN RESPONSIBILITIES

  • Communication of hotel & company philosophy and internal hotel representation.
  • Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
  • Knowledgeable about all VIPs in-house, hotel functions and special events.
  • Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
  • Welcome, facilitate and bid farewell to as many guests as possible.
  • Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
  • Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
  • Obtain as much information about a guest’s stay to be entered in the guest history.
  • Welcome visitors to the hotel, assist with general information, internal promotions and directions.
  • Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
  • Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
  • Perform special projects and related duties as assigned.
  • Walk throughout the hotel recognizing guests and engage with them appropriately.
  • Attend & participate in daily briefings as scheduled.
  • Report potential and existing hazards and rectified immediately.
  • Provide information to all guests regarding the services and possible internal promotions of the hotel.
  • Senior Management on any unusual circumstances that might affect guest service and expectation.
  • Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
  • Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.


 

Restaurant Supervisor

6-Nov-2024
Workle Pte Ltd | 44068 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Workle Pte Ltd


Job Description

  • Japanese Restaurant
  • 5 days work week 54 hours
  • Meals Provided 

 

Job Scope:

  • Serve Customers, sending menu and taking orders.
  • Attending to customers’ needs.
  • Making daily sales report and updating maintenance report.
  • Sorting invoices, recording food loss and assisting with petty cash claims.
  • Ordering from suppliers, maintaining inventory list and stocktaking.
  • Section planning.
  • Learn about food and beverage knowledge, and company’s culture.
  • Leading store’s daily meeting – reviewing operations and sales.
  • Reporting to Store Manager.
  • Resolving basic customers’ complaints.
  • Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.
  • Ad hoc duties assigned by superior/ manager.

 

Requirements:

  • Possess at least Degree/Bachelor and above
  • Comfortable working on weekends, retail hours and public holidays

 

EA License No: 19C9611 
EA Personnel Reg No: R1761270 Tracia Ling Qian Hui 

Senior / Guest Service Assistant (Oasia Cluster)

6-Nov-2024
Far East Organization | 44065 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Location Available:
  • The Clan Hotel
  • Oasia Hotel Novena
Responsibilities
  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Restaurant Supervisor

6-Nov-2024
RU CONCEPTS PTE. LTD. | 44043 - East Region
This job post is more than 31 days old and may no longer be valid.

RU CONCEPTS PTE. LTD.


Job Description

Position Overview:
We are looking for an experienced and motivated Restaurant Supervisor to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

  • Supervise and support the service team to deliver seamless, high-quality service to every guest.
  • Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
  • Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
  • Ensure all areas are prepared and set up according to our standards before each service.
  • Handle guest inquiries, complaints, and special requests professionally and promptly.
  • Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
  • Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
  • Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
  • Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

  • Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
  • Strong leadership skills with the ability to motivate and manage a team effectively.
  • Exceptional communication and interpersonal skills.
  • Keen attention to detail and a passion for delivering outstanding service.
  • Ability to handle high-pressure situations with grace and professionalism.
  • Knowledge of food safety regulations and hospitality industry standards.
  • Flexible availability, including weekends, evenings, and holidays.

Kitchen assistant

6-Nov-2024
RU CONCEPTS PTE. LTD. | 44044 - East Region
This job post is more than 31 days old and may no longer be valid.

RU CONCEPTS PTE. LTD.


Job Description

Position Overview:
We are looking for a dedicated and reliable Kitchen Assistant to join our culinary team. The Kitchen Assistant will support chefs and kitchen staff in preparing ingredients, maintaining a clean kitchen, and ensuring smooth daily operations.

Responsibilities:

  • Assist with food preparation, including washing, cutting, and organizing ingredients.
  • Ensure a clean and organized kitchen by following sanitation and safety standards.
  • Support chefs with basic cooking tasks as needed.
  • Maintain kitchen equipment and tools in good condition.
  • Help in unloading, organizing, and storing food supplies.
  • Assist in setting up and cleaning workstations.
  • Cleaning/washing of dishes

Requirements:

  • Experience in a kitchen environment preferred, ideally in Asian or Chinese cuisine.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and cleanliness.
  • Basic knowledge of food safety and hygiene practices.
  • Team player with a positive attitude and willingness to learn.
  • Flexibility to work evenings, weekends, and holidays.

Duty Manager

6-Nov-2024
PLENITUDE IPOH SDN. BHD. | 44048 - Ipoh, Perak
This job post is more than 31 days old and may no longer be valid.

PLENITUDE IPOH SDN. BHD.


Job Description

Duty Manager oversees the daily operations of the hotel, ensuring that guests receive high-quality service and that all departments run smoothly. This role requires strong leadership, excellent customer service skills, and the ability to handle various operational tasks effectively. The Duty Manager serves as the primary point of contact for both guests and staff during their shift, handling any issues that arise and ensuring a positive guest experience.

 

Key Responsibilities:

Guest Services and Satisfaction

  • Greet guests and ensure their needs are met promptly and professionally.
  • Address guest complaints or issues and resolve them efficiently to ensure satisfaction.
  • Oversee VIP arrivals and departures, ensuring personalized service is provided.

Staff Supervision and Support

  • Supervise front desk, housekeeping, and other departmental staff to ensure high service standards.
  • Conduct briefings with team members at the start of each shift to communicate daily goals and events.
  • Provide on-the-job training, coaching, and support to staff as needed.

Daily Operations Management

  • Monitor hotel operations to ensure all departments are functioning smoothly.
  • Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and service standards are maintained.
  • Coordinate with various departments (Housekeeping, Maintenance, Food & Beverage) to ensure any issues are addressed promptly.

Safety and Security

  • Act as the primary contact for emergencies, coordinating with relevant departments and emergency services.
  • Ensure all health and safety protocols are followed, including evacuation procedures.
  • Maintain a calm, organized approach in high-stress situations to ensure guest and staff safety.

Financial Responsibilities

  • Oversee cash handling, including cash reconciliations and deposits.
  • Authorize discounts, refunds, or compensations as needed to resolve guest issues.
  • Monitor room occupancy, rates, and upsell opportunities to maximize hotel revenue.

Administration and Reporting

  • Prepare end-of-shift reports detailing guest feedback, operational issues, and any incidents that occurred.
  • Communicate important information to the General Manager and other department heads.
  • Participate in departmental meetings to discuss operations, guest satisfaction, and areas for improvement.

Qualifications:

  • Education: Bachelor’s degree or diploma in Hospitality Management, Business, or a related field.
  • Experience: Minimum of 2 years in a supervisory or managerial role in the hospitality industry.
  • Skills:
    • Strong leadership and problem-solving skills.
    • Excellent communication and customer service skills.
    • Ability to stay calm and professional in high-pressure situations.
  • Other Requirements: Flexible availability, including evenings, weekends, and holidays.

SUPERVISOR

6-Nov-2024
NKS F&B PTE. LTD. | 44027 - Kampong Ubi, Central Region
This job post is more than 31 days old and may no longer be valid.

NKS F&B PTE. LTD.


Job Description

Supervisor Responsibilities:

  • Making sure employees that report to you meet performance expectations.
  • Giving instructions or orders to subordinate employees.
  • Ensuring that the work environment is safe, secure and healthy.
  • Meeting deadlines.
  • Approving work hours.
  • Ensure great customer service at all levels.

Supervisor Requirements:

  • Previous leadership experience.
  • Excellent communication skills.
  • Eye for detail and accuracy.
  • Reliable, with high integrity and strong work ethic.
  • Ability to work as part of a team.
  • Professional appearance and attitude.
  • Computer literacy.
  • Proactive organizational skills.
  • High school diploma.
  • Ability to keep a positive attitude in a fast-paced environment.

Front Office Assistant

6-Nov-2024
Crown Regency Serviced Suites | 44047 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Crown Regency Serviced Suites


Job Description

Immediate Vacancy: Front Office Assistant – Join Our Team!

 

Are you a dynamic and passionate individual looking to kick-start your career in the hospitality industry? Do you thrive in a fast-paced environment where customer service is key? If so, we want to hear from YOU! We are excited to offer a Front Office Assistant position in a friendly, welcoming environment where fresh graduates are encouraged to apply.

 

At our organization, we pride ourselves on creating a supportive and collaborative team that works together to deliver exceptional guest experiences. This is your chance to gain hands-on experience in the hospitality industry and grow with us!

 

What You Will Be Doing:

As a Front Office Assistant, you will play a vital role in ensuring every guest has a memorable stay. Your responsibilities will include:

 

  • Guest Check-in & Check-out: Welcome guests warmly, process their check-ins/check-outs with accuracy, and provide them with all the information they need to enjoy their stay.
  • Reservation Management: Handle guest reservations via phone, email, or in-person, ensuring everything runs smoothly and without error.
  • Exceptional Customer Service: Provide top-notch service by addressing guest inquiries, anticipating their needs, and resolving any issues swiftly and professionally.
  • Front Desk Operations: Keep the front desk area organized, maintain essential supplies, and act as the communication hub between guests and other hotel departments.
  • Administrative Tasks: Assist with phone calls, emails, filing, and maintaining guest records while ensuring a seamless experience for everyone.
  • Upselling & Guest Experience: Promote hotel amenities, services, and local attractions to enhance the guest experience.

 

 Why You Should Apply:

  • Perfect for Fresh Graduates: Whether you’re starting your career or looking for your next challenge, we’re happy to train and support you!
  • Friendly Team: Join a vibrant team where your contributions are valued, and your ideas are heard.
  • Opportunities for Growth: Build your hospitality skills and gain experience in a well-regarded company.
  • Attractive Benefits: We offer medical benefits, uniforms, meal allowances, and night shift allowances to make your work life easier.

 

 Who We Are Looking For:

  • NOT NECESSARY to have experience but will be an advantage if with hotel working experience.
  • Must have strong communication skills in both English and Bahasa Malaysia; knowledge of Mandarin is an added advantage.
  • Passion for service: You should love helping people and providing exceptional service!
  • A positive attitude and ability to work well with others.
  • Willingness to work in shift patterns, including weekends and public holidays.

 

  Working Hours:

  • 8 hours shift work (inclusive of a 1-hour break time):
    • Morning Shift: 7:00 am – 3:00 pm
    • Afternoon Shift: 3:00 pm – 11:00 pm
    • Night Shift: 11:00 pm – 7:00 am
  • Overtime will be paid for any extra hours worked beyond the scheduled shift.

 

We are urgently hiring for this role and looking to fill it quickly. If you have the enthusiasm, dedication and commitment to make a difference in the guest experience, apply today!

 

Interested candidates, please submit your updated resume (with photo attached) together with your current/expected salary via online.

 

Only shortlisted candidates will be notified.

Front Office Assistant

6-Nov-2024
Hotel Six Seasons | 44051 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Hotel Six Seasons


Job Description

Hotel Six Seasons is situated in the heart downtown of Kuala Lumpur and Petaling Jaya. Located in a prime location of downtown KL with direct access to city's main shopping and entertainment district. Is an ideal destination for both business and leisure travelers to indulge in its unique luxurious atmosphere. Just minutes away from Scott Garden shopping mall neighborhood - the hub of KL nightlife with its thriving bar cultures. 

 

We are looking for motivated and dynamic individuals to join our team: 

 

Responsibilities:

  • To check-in and check-out the guests effectively and in accordance with Front Office policies and standard operating procedures
  • To generate revenue by effectively converting Walk-in Customers into Stay-in Guests 
  • To achieve the highest possible level of Guest Retention and Referral through excellent Guest Experience
  • To offer Memorable Experience to the guests throughout their entire stay with the hotel and to leave behind a lasting impression
  • To address the needs of the guests and issues professionally at all times
  • To manage all forms of internal/external oral and written communication effectively
  • To effectively manage the room status, room quality and hotel facilities
  • To handle room reservation, telephone calls, cashiering tasks, night audit functions and related front office duties effectively and efficiently
  • To project a professional front office image and maintain a tidy/presentable reception and lobby area

 

Requirements:

  • The candidate must possess at least a Certificate or Diploma in Hospitality Management or equivalent
  • A good command of spoken and written English is a MUST
  • The ability to communicate effectively in English and Mandarin is an added advantage
  • Must have strong communication skills, interpersonal relations and problem solving capabilities
  • Must be a results-orientated person with effective time management and operation skills
  • Able to work independently, systematically, self motivated and a good team player
  • Ability to prioritize workload, work within deadlines and work on shift, weekend and public holiday
  • The candidate must have 1 years of relevant front office, reservation and OTA working experience
  • For local / PR candidates

Assistant Front Office Manager24190648

6-Nov-2024
Sheraton Imperial Kuala Lumpur Hotel | 44009 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Sheraton Imperial Kuala Lumpur Hotel


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Fish Cutter - Midvalley

6-Nov-2024
Pan Pacific Retail Management (Malaysia) Sdn Bhd | 44050 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Pan Pacific Retail Management (Malaysia) Sdn Bhd


Job Description

Responsibilities

  • Cutting and displaying of fish products
  • Monitor and maintain freshness and quality of food items
  • Assist customers in selection and cleaning of products.
  • Ensure cleanliness of the work area in accordance to safety procedures
  • Maintain high food hygiene standards
  • Perform any other ad-hoc duties as assigned

Requirements

  • Some experience would be a plus; on-the-job training will still be provided
  • Excellent communication, interpersonal, leadership and organisational skills
  • Customer service oriented, and have a strong sense of customer service.
  • Greets customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

Kembali Mohon

Spa Supervisor

6-Nov-2024
Four Seasons Hotel Kuala Lumpur | 44083 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Kuala Lumpur


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Spa Supervisor

Four Seasons Hotel Kuala Lumpur is looking for a Spa Supervisor. This person must have a commitment and passion and will provide a first-class service to the Four Seasons Standards, ensuring that the guests’ needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product.

As an integral member of the Spa, the Spa Supervisor is responsible for:

  • Overseeing daily spa operations, including appointment scheduling, staff management, and customer service.

  • Developing and implementing marketing strategies to attract and retain clients.

  • Assisting the Spa Manager in overseeing training to ensure consistency in treatment and up to date knowledge on products; implementation and set up for all spa front of house guest areas.

  • Supporting service staff during spa operation.

  • Managing staff, developing procedures, and ensuring revenue targets are met.

  • Overseeing the development of new spa treatments, marketing, and customer relations.

The ideal Spa Supervisor candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service. Previous experience within luxury Spa preferable. Qualified and experienced with proven certification. Excellent communication skills for both guest and management interaction. The ability to take a proactive approach to understanding guests' needs and desires. Exceptional customer service and problem-solving skills.

Candidates must have a firm knowledge of Spa operations and must have 1 year of experience in a similar role. Candidates must be able to speak, read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Management Trainee

6-Nov-2024
KONSEP MENOA SDN. BHD. | 44052 - Kuching, Sarawak
This job post is more than 31 days old and may no longer be valid.

KONSEP MENOA SDN. BHD.


Job Description

About the role

Embark on an exciting journey as a Management Trainee at KANTIN at The Granary, a dynamic company in the F&B industry. This full-time position in Kuching, Sarawak, offers you the opportunity to gain valuable experience and develop your skills in customer service and guest experience sector.

What you'll be doing

  • Hands-on experience in restaurant operations
  • Providing exceptional customer service and creating a memorable guest experience
  • Manage activities, staffs and operations
  • Contribute to the implementation of operational policies and procedures
  • Participate in training programs to enhance your knowledge and expertise

What we're looking for

  • Passion for the F&B industry and a desire to excel in a customer-facing role
  • Strong communication and interpersonal skills
  • Attention to detail and the ability to multitask
  • Problem-solving skills and a proactive approach to addressing challenges
  • Adaptability and the willingness to learn and grow within the organisation

What we offer

We are committed to nurturing talent and providing opportunities for professional development. As a Management Trainee, you will benefit from:

  • Comprehensive training and mentorship program
  • Opportunities for career advancement within the company
  • Supportive and collaborative work environment

 

About us

KANTIN at The Granary is a leading player in the F&B industry, with a reputation for exceptional food and customer service. Our mission is to create unforgettable moments for our guests, and we are seeking passionate individuals to join our team and contribute to our continued success.

If you are excited about this opportunity and believe you have the skills and experience to excel as a Management Trainee, we encourage you to apply now.

Revenue Management Supervisor

6-Nov-2024
The Ascott Limited | 44057 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

  • Provide daily support and maintain revenue management systems
  • Rate Shopping – compset offerings, checking of rate parity of properties in different channels to avoid BRG claim.
  • Involves everyday monitoring and replenishment of inventory
  • Changing of rates dictated by the Revenue Manager
  • Assist the Revenue Manager in setting up of promotions, close out dates of different channels.
  • Manage the compilation of actual and forecast from each property as required.
  • Maintain and manage the compilation of Market / Compset Statistics gathered from Revenue Manager and STR Global.
  • Monitor and report on each cluster’s performance and provide historical data and pick up (daily report)
  • Prepares Daily and Pick up report.
  • Assist Revenue Manager in driving revenue under unqualified business segment including that of coordinating with Market Manager to improve production.
  • Assist Revenue Manager in tracing erroneous figures reflecting in daily report
  • Prepare and discuss with Revenue Manager promotion production, market segmentation and other reports as needed.
  • Assist Revenue Manager in checking the input and quality of data (correct segmentation, rates, etc and work with Ops and reservations to resolve issues

SALES ACCOUNT EXECUTIVE (HOTEL)

6-Nov-2024
CITY GARDEN GRAND HOTEL | 44058 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

CITY GARDEN GRAND HOTEL


Job Description

About the role

We are seeking an experienced Sales Account Executive to join the dynamic team at the City Garden Grand Hotel in Makati City, Metro Manila. As a full-time Sales Account Executive, you will be responsible for driving revenue growth through effective sales strategies and building strong relationships with corporate clients and event organisers.

What you'll be doing

  • Proactively identify and pursue new sales opportunities in the corporate and MICE (Meetings, Incentives, Conferences and Exhibitions) markets
  • Manage and develop existing client accounts to maximise revenue and ensure high customer satisfaction
  • Prepare and deliver compelling sales presentations to potential clients
  • Negotiate contracts and rates to secure the best deals for the hotel
  • Collaborate with the marketing team to develop and implement sales and promotional campaigns
  • Provide excellent customer service and serve as a trusted advisor to clients
  • Maintain detailed records of sales activities and pipeline
  • Meet or exceed monthly, quarterly and annual sales targets

What we're looking for

  • Minimum 3 years of sales experience in the hospitality industry, preferably in a hotel setting
  • Strong negotiation and client relationship management skills
  • Excellent communication and presentation skills to effectively pitch the hotel's offerings
  • Ability to work independently and as part of a team to achieve sales goals
  • Proficient in using CRM software and Microsoft Office suite
  • Passion for the hospitality industry and a commitment to delivering exceptional customer service

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for career growth and professional development
  • Supportive and collaborative work environment
  • Discounts on hotel stays and dining at our restaurants

About us

City Garden Grand Hotel is a luxury hotel located in the heart of Makati City, Metro Manila. As a leading hospitality provider in the Philippines, we are committed to delivering exceptional customer experiences and creating lasting memories for our guests. Our hotel features modern amenities, award-winning dining options, and a range of event spaces to cater to the needs of corporate and leisure travelers.

If you're passionate about sales, hospitality, and building strong client relationships, we encourage you to apply for this exciting opportunity. Apply now to join our talented team!

Assistant Restaurant Manager (Mang Inasal Grovepark Malvar)

6-Nov-2024
ANTARA CORPORATION | 44014 - Malvar, Batangas
This job post is more than 31 days old and may no longer be valid.

ANTARA CORPORATION


Job Description

The Assistant Restaurant Manager (ARM) is responsible for providing assistance to the Restaurant Manager (RM) in the achievement of the store business goals which include:

∙ Consistent implementation of Quality and Food, Service, Cleanliness and Condition (FSC) Standards

∙ Sales and Profit Growth

∙ People Management and Development thru effective management of day-to-day operations.

Sales Assistant

6-Nov-2024
Philippine HVAC Series Corporation | 44092 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Philippine HVAC Series Corporation


Job Description

Job Overview:

We are seeking a dynamic and motivated Sales Assistant to promote and sell our industrial-sized heating, ventilation, and air conditioning (HVAC) equipment to commercial accounts. The ideal candidate will build strong relationships with clients and effectively address their needs and concerns.

Duties and Responsibilities:

  1. Conduct regular client visits to establish and maintain relationships.
  2. Promote and sell HVAC equipment to commercial accounts, ensuring a thorough understanding of product offerings.
  3. Answer client questions and address any concerns regarding products and services.
  4. Build and nurture a loyal customer network to drive sales growth.
  5. Maintain an accurate customer database by inputting customer profiles and updates.
  6. Report any issues or concerns to the Department Head in a timely manner.
  7. Assist with other coordination tasks as directed by the Department Head.

Job Requirements:

  1. Bachelor’s degree or a related field.
  2. Previous sales experience is an advantage.
  3. Experience in the HVAC industry is a plus.
  4. Excellent presentation and communication skills.
  5. Strong attention to detail and organizational abilities.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: ₱15,000 - ₱20,000 per month

Cluster Marketing Communications Manager24190696

6-Nov-2024
Sheraton Manila Hotel | 44012 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sheraton Manila Hotel


Job Description

JOB SUMMARY

The Manager of Marketing Communications is responsible for excellently formulating and implementing marketing communications plans and other relevant action plans for property under the Cluster Marketing Communications Department in implementing their respective marketing communications plans.  The Cluster Manager of Marketing Communication is also expected to develop and maintain good working relationship with his teammates and various stakeholders.

Cluster Properties being Serviced:

  • Sheraton Manila Hotel
  • Marriott Manila Hotel
  • Courtyard by Marriott Iloilo 

Reporting Line:

  • Functionally reports to the Cluster Director of Marketing Communications his Functional Leader who gives clearance on use of leave credits, sets the annual Balanced Scorecard and collaborates with the home property Director of Sales and Marketing final performance evaluation score. 
  •  Operationally reports to the main/home property Director of Sales and Marketing his Operational Leader who collaborates with the Cluster Director of Marketing Communications to ensure that the tools or platforms that only the Director of Sales and Marketing of the main/home property has access to will be utilized to facilitate the processing of necessary documents that the Functional Leader may need to fulfill his leadership obligation as well as for the Cluster Manager of Marketing Communications to fulfill his responsibilities especially for his main/home property. Collaborates with the Cluster Director of Marketing Communications final performance evaluation score.  

Special Leadership Function:

  • Co-heads and manages with his Functional Leader (Cluster Director of Marketing Communications) the Business Unit for Internal Stakeholders Relations, Media Relations, Media, Brand and Project under the Cluster Marketing Communications Department 

CANDIDATE PROFILE 

Education and Experience

  • 4-year degree from an accredited college or university in Marketing Management, Business Administration, Hotel and Restaurant Management or Communication Arts.
  • Preferably has at least five years' experience of working in a hotel, Integrated Resort or any hospitality or business communication related institution doing Marketing Communications or Corporate (Public Relations) Communications or Sales and Marketing of any related professional area

CORE WORK ACTIVITIES

Conducting Daily Marketing Activities that Achieve Department Goals

• Maintains, updates, and manages all property websites.

• Evaluates Cluster Marketing Communication Job Orders filed by Internal Stakeholders to ensure document accuracy and completeness, and process the same for the timely delivery of requests.

• Develops brochure and property collateral materials.

• Participates in all property imaging work (e.g., signage).

• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.

• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.

• Ensures consistent marketing message is communicated in all advertising and collateral efforts.

• Manages marketing budget throughout year.

• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.

• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.

• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.

• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Evaluates new marketing opportunities for the property.

• Ensures property is represented on all quality internet sites that have the potential of providing business.

• Works closely with respective Convention Bureaus and Chambers of Tourism.

• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.

• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.

• Develops strategic marketing plan for property, includes group, leisure and local efforts.

• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.

Building Successful Relationships that Generate Sales & Marketing Opportunities

• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.

• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.

• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.

• Works with media buyer to plan and execute advertising.

• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.

• Assists property with materials, tracking/analysis and presentations to owners.

• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.

Additional Marketing Responsibilities

• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).

• Ensures that property is following all corporate marketing guidelines.

• Approves all invoicing through MarrCom office.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Chinese Chef

6-Nov-2024
Phil-First Human Resources and Services (FHRS) Inc. | 44016 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Phil-First Human Resources and Services (FHRS) Inc.


Job Description

Description :

The Chinese Chef is responsible for preparing high-quality Chinese dishes in accordance with traditional recipes and presentation standards. They oversee kitchen operations, manage food inventory, and ensure an exceptional dining experience. The chef must be skilled in Chinese cooking methods such as stir-frying, steaming, braising, and roasting.

Requirement :

Experience: 3-5 years of experience in a Chinese restaurant or kitchen, with knowledge of various Chinese cuisines.
Skills: Proficiency in Chinese cooking techniques (e.g., wok, steaming), knife skills, and presentation.
Education: Culinary degree or certification is a plus.
Personal Qualities: Attention to detail, time management, creativity, and passion for Chinese cuisine.

Chef

6-Nov-2024
Elevatione Time Stops Ph Inc | 44056 - Marikina City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Elevatione Time Stops Ph Inc


Job Description

Are you passionate about cooking and ready to join a dynamic team? Finkels Restaurant is looking for a talented Chef to help us deliver delicious meals to our customers!

Qualifications:

Minimum of a Senior High School graduate.
Strong communication skills; fluent in English.
Previous cooking experience is a plus but not required
Passion for food and creativity in the kitchen
Ability to maintain cleanliness, provide excellent customer service, and manage inventory effectively while upholding cooking standards.

Responsibilities:

  • Prepare and cook dishes according to recipes and standards
  • Maintain cleanliness and organization in the kitchen
  • Assist with inventory and ordering supplies
  • Work collaboratively with other kitchen staff

What we offer:

  • Competitive salary.
  • Opportunities for growth and development.
  • A supportive and dynamic work environment.

Join our team and be part of an amazing dining experience at Finkels Restaurant!

Manicurist

6-Nov-2024
EXPERT BEAUTE (PL) PTE. LTD. | 44029 - North Region
This job post is more than 31 days old and may no longer be valid.

EXPERT BEAUTE (PL) PTE. LTD.


Job Description

Ensure monthly target is achieved

Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.

Good management & communications interpersonal skills

At least 2 year(s) of working experience

Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients

Able to work on weekends and public holidays

Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus

Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Chef de Partie ( Pastry Kitchen)24190919

6-Nov-2024
Marriott International | 44033 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

To assist in the supervision of the Kitchen staff; to ensure food preparation is done according to Marriott standards of food quality, presentation and sanitation.

DUTIES AND RESPONSIBILITIES

  1. Guide and show the junior in the pastry production, coffee break, buffet set up and function set up.
  2. Making sure all daily functions, seminar coffee break are in time (half an hour before the function time.
  3. Control all the pastry and bakery order stocks.
  4. Attend BEO meeting if Pastry Chef off duty.
  5. Check all buffet set up in café are done correctly (name tags, clean standard decoration on cake) daily in breakfast, hi-tea, lunch and dinner.
  6. Room service room amenity.
  7. Check on all a la carte stock, available, fresh, date and labelled.
  8. Work closely with Pastry Chef on the 39 points checklist.
  9. Check on goods send in by outside supplier, make sure goods are acceptable (Quality Control)
  10. Contribute new ideas or try out new recipes on cakes, desserts and show pieces together with the Pastry Chef.
  11. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

  • At least 1 year of experience in similar capacity
  • Able to work in a fast-paced environment
  • Able to multi tasked and committed to the quality of food served
  • Excellent working attitude and willing to constantly grow his/her skills

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Executive Housekeeper/Housekeeping Manager

6-Nov-2024
Orchard Hotel Singapore | 44069 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: 

Executive Housekeeper / Housekeeping Manager

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

  • Oversee all housekeeping and laundry operations. 
  • Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
  • Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
  • Coordinate and supervise outsourced projects and contracts.
  • Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
  • Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
  • Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
  • Supervise staff evaluation exercise.
  • Monitor the grooming, standards and performance of all team members.
  • Oversee department’s recruitment and training needs.
  • Supervise department’s inventory and ordering processes.
  • Administer write-offs and handle new purchases.
  • Investigate complaints and take corrective action.
  • Competent in property management systems.
  • Any other duties as assigned.

 

Requirements:

  • Diploma In Hotel Management or equivalent
  • Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
  • Possess strong training, leadership and people management skills.

Assistant Bar Manager

6-Nov-2024
UOL Claymore Investment Pte Ltd | 44072 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

UOL Claymore Investment Pte Ltd


Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality and grow your career with us!

 

The Assistant Bar Manager supports the Bar Manager in ensuring profitability and efficient beverage services of the bar.

 

Our Expectations:

  • Be aware of the liquor laws.
  • Be sales-oriented and maximize yield from sales of all beverages.
  • Ensure that all employees are familiar with the service procedures and are informed of house rules and F&B activities and policies.
  • Ensure the courtesy, efficiency, cleanliness, appearance, orderliness, proper setup, in accordance with the hotel’s standard.
  • Oversee the Service Team Leader’s duties and ensure strict beverage and costs control to prevent fraud or pilferage by the staff.
  • Assist with set up of bar duty roster, make necessary arrangements for banquet overtime and assist in other bar areas, including outside caterings, when required.
  • Ensure that the team reports in time to carry/replenish stocks, update beverage control book, responsible for in/out stocks. 
  • Ensure proper set-up of the bar, correct usage of glassware, maintains drinks standard and keeping bar area clean at all times.
  • Ensure that all beverage stocks and garnishing are in good order, properly recorded, maintained at par level and all inventory sheets are updated upon opening and closing of the bar.
  • Carry out survey on sales promotions of competitors and be constantly on the alert for ways and means to ensure that the beverage operations in various bars of the hotel could be made profitable. Co-operates with marketing department in monthly highlights and promotions.
  • Assist Cost Controller on monthly inventory and forfeited bottles to bring down the beverage costs.
  • Source for private company functions and parties by calling, mailing and faxing to the guests. 
  • Conduct bi-monthly inventory of all glassware in the beverage outlets and submit report to the controller. 
  • Have regular roll calls and meetings with the Associates on their working environment and feedback for improvement on management, staff and guests. 
  • Undertake any other duties as per assigned from time to time by the Director of F&B.

 

We are looking for a self-motivated Assistant Bar Manager with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

Bartender

6-Nov-2024
UOL Claymore Investment Pte Ltd | 44073 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

UOL Claymore Investment Pte Ltd


Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality and grow your career with us!

 

The Bartender is responsible for the flair and innovation in creating new beverage concoctions and will play a key role in ensuring effective restaurant and bar operations.

 

Our Expectations:

 

  • Have the flair and innovation to create new beverage concoctions
  • Complete work & side duties, opening & closing tasks for an effective restaurant & bar operations
  • Ensure that all reservations are correctly taken and sets the table according to the guests’ request
  • Understand requirements and procedures for all meal periods to meet demand and maximize revenue and profit
  • Anticipate and meet unexpected wishes and requirements of every guest
  • Perform other adhoc duties assigned to by the Restaurant Manager

 

We seek an experienced Bartender with at least 1-2 years of experience in a recognized hotel/bar establishment/ independent restaurant. If you possess a robust understanding of food, wine, and bar operations, coupled with your high adaptability, proficiency in spoken and written English, and readiness to work alternating shifts, including weekends and public holidays, write in to have a chat with us!

F&B SUPERVISOR

6-Nov-2024
INTERACTIVE MULTI-PURPOSE COOPERATIVE | 44013 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

INTERACTIVE MULTI-PURPOSE COOPERATIVE


Job Description

About the role

Join the dynamic team at INTERACTIVE MULTI-PURPOSE COOPERATIVE as an F&B Supervisor. In this full-time role based in Pasay City Metro Manila, you will play a crucial part in overseeing the smooth and efficient operation of our food and beverage department. Your leadership and hospitality expertise will be instrumental in delivering an exceptional customer experience.

What you'll be doing

  • Supervise and coordinate the day-to-day activities of the F&B team, ensuring high standards of service and quality
  • Manage staff scheduling, training and development to build a skilled and motivated workforce
  • Monitor inventory levels, place orders and oversee stock management to maintain optimal supply
  • Liaise with other departments to ensure seamless integration and problem-solving
  • Handle customer inquiries and complaints promptly and professionally
  • Implement and enforce company policies, procedures and health & safety regulations
  • Analyse data and prepare detailed reports to support operational decision-making

What we're looking for

  • Proven experience as an F&B Supervisor or similar role in the hospitality industry
  • Strong leadership and people management skills with the ability to motivate a team
  • Excellent customer service orientation and problem-solving abilities
  • Proficient in inventory management, budget control and financial reporting
  • Thorough understanding of food safety, liquor licensing and other industry regulations
  • Strong communication and interpersonal skills to liaise with stakeholders at all levels
  • Flexible and able to work in a fast-paced, dynamic environment.

About us

INTERACTIVE MULTI-PURPOSE COOPERATIVE is a leading provider of hospitality services in the region. With a strong focus on innovation and customer satisfaction, we have established a reputation for excellence in the industry. Join our talented and passionate team and be a part of our continued growth and success.

Apply now to become our next F&B Supervisor!

F&B Supervisor

6-Nov-2024
INTERACTIVE MULTI-PURPOSE COOPERATIVE | 44015 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

INTERACTIVE MULTI-PURPOSE COOPERATIVE


Job Description

With atleast 6 months experience.
Graduate of Bachelor's Degree.

Job Description:

Plans and assigns side duties to the service staff and ensures that the duties are properly understood.
Conveys to the F&B Manager guest criticisms, complements and comments on the quality of food, service and any comment regarding the outlet.
Handles guest complaints.
Conducts briefing to all staff in the absence of the restaurant Manager.
Ensures by random checking, that all food and beverage served meet standard.
Performs any other duties within his line of work that may be assigned from time to time by his/her superior.

Service Manager - Duty Manager

6-Nov-2024
Shangri-La Rasa Sayang, Penang | 44010 - Penang
This job post is more than 31 days old and may no longer be valid.

Shangri-La Rasa Sayang, Penang


Job Description

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for a Service Manager - Duty Manager to join our team!

As our Service Manager - Duty Manager, we will rely on you to: 

  • Ensure smooth operation on a daily basis
  • Enhance overall guest experience during their stay
  • Supervise and direct the Front Office team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who has: 

  • Takes pride in being a hotelier
  • Is a self-starter 
  • Is a friendly, helpful and trustworthy leader
  • Is a strong team player
  • Fully understands room operations
  • Fully understands front desk operations
  • Has experience in the same capacity with hotel background
  • Good interpersonal & communication skill 
  • Natural ability to anticipate guest's needs
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered. 

If you are the right person, what are you waiting for? Click the apply button now!

Hotel Housekeeper

6-Nov-2024
TINY POD PTE. LTD. | 44070 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

TINY POD PTE. LTD.


Job Description

CleanerResponsibilities:-Maintain cleanliness and hygiene in toilets.-General cleaning includes sweeping, mopping, brushing, sanitizing.-Empty trash cans.-Liaise with in-charge for any ad-hoc duties.Requirements:-Able to speak English.-Demonstrate can do attitude and competence for assigned responsibilities.-Takes initiative and be proactive.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $1,800 - $2,000 per month

Restaurant Manager - Thai Restaurant (Metro Manila)

6-Nov-2024
Private Advertiser | 44060 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

A. Ensures Customer Satisfaction

  1. Executes Quality Service and Cleanliness Standards of the Restaurant
  2. Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.

B. Manages Employee Relations and Productivity

  1. Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
  2. Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
  3. Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication systems within the restaurant.

D. Manages Financial Resources

  1. Monitors Sales, Labor Cost, and other controllable costs by identifying deviations from desired/ planned results.
  2. Manages inventory of all supplies issued to his department.
  3. Controls restaurant expenses according to plan/ budget; reviews store performance on a weekly basis; conducts business reviews on a periodic basis and makes recommendations accordingly.
  4. Develop and execute a corrective action plan on identified cost deviations from any of the above.

E. Performs and Completes Necessary Reports and Administrative Requirements on Time

  1. Staff Schedules
  2. Operations Sales Report
  3. Periodic Reports
  4. Other reports required by his/her superior

F. Assumes Command Responsibility for the Disciplines, Attendance, and Job Performance of all Personnel under Him/Her.

G. Trains New Hires (Supervisors/ Staff)

H. Performs Other Related Duties and Functions Assigned by his/her Superior

 

Job Specifications:

  • Graduate of any four (4) year course
  • With at least three (3) years of working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
  • Knowledgeable in P&L, Store Marketing, and People Management
  • Ability to Interview, Hire, and Train staff
  • With Excellent Communication Skills
  • Can work long hours
  • Available to start ASAP

 

JOIN US!

  • Excellent career growth and development opportunities
  • Competitive salary and Service Charge
  • With Sales Incentives
  • 10% discount on all Company Restaurants

Bartender / Mixlogist [Hotel Restaurant]

6-Nov-2024
The Supreme HR Advisory Pte Ltd | 44075 - Raffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

The Supreme HR Advisory Pte Ltd


Job Description

Company Benefits & Incentives
Fast Track Career Path
Work-Life balance

Bartender / Mixlogist 
Location: North Bridge Road, Singapore 188719 (Raffles Hotel Arcade) 
Working Day : Mon to Sun ( 44hrs work week, 2 days off) 
Working Time: 11am to 11pm ( might have 1 to 2 days split shift) 
Work after 12am will have a company transport send directly to home. 
Salary: $2500 - $3200 (depending experiences) 

KEY RESPONSIBILITIES

  • Assist the Operations Manager in the daily operations and assigned responsibilities.
  • Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
  • Interact with customers, take orders and serve food & beverages.
  • Ability to keep Bar organised, restock and replenish Bar inventory and supplies.
  • Perform daily and month-end inventory count.
  • Make every effort to ensure the comfort and enjoyment of Guest’s beverage requests throughout service.
  • Perform any other duties as assigned by the Operations Manager.

REQUIREMENTS

  • Must have a minimum of 2 to 3 years of experience in Bar operations.
  • Knowledge of cocktails, liquors, spirits and wine.

Interested candidate may contact me via: 
https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724
The Supreme HR Advisory Pte Ltd EA No: 14C7279

Painter

6-Nov-2024
GJHOLDINGS INC. | 44059 - Santa Ana, Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

GJHOLDINGS INC.


Job Description

  • At least have an experience in painting
  • Have experience in gutter repairing
  • Vocational/ High school graduate
  • Willing to work in Calaca, Batangas.
  • Can start ASAP

Job Type: 

  • Full-time

Schedule:

  • 8 hour shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay

Ability to Relocate:

  • Silang, Cavite: Relocate before starting work (Required)

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role

Halal Kitchen Mgt Trainee Degree Holder ($2600-$3500)

6-Nov-2024
77th Street (S) Pte Ltd | 44036 - Singapore
This job post is more than 31 days old and may no longer be valid.

77th Street (S) Pte Ltd


Job Description

Responsibilties include:

  • Restaurant Kitchen Management: Provides commercial leadership and development to restaurant kitchen management through effective communication, coaching and development.
  • KPI Maintenance: Promote, monitor and drive store KPI’s to achieve targets set
  • Food Menu & Quality: Provides new food concept and come up seasonal promotion, identify opportunities and provide feedback to the Management on food quality and costing
  • Dept Reporting: Provides business planning in budgeting, forecasting and identify opportunities and provide feedback to the Management
  • Training & Development: Design training for kitchen operations. To identify improvement/development needs for kitchen and food sales area
  • Manpower Planning: Liaise with Restaurant Manager and HR on kitchen manpower requirement and recruitment needs
  • Kitchen Management: Responsible for food quality, costing, food safety and hygiene standards are in line with Company & Statutory requirements
  • Upkeep Good Restaurant Team Spirit: Ability to interact with management, outlets manager and assistant manager, co-workers, members and public to

 

Requirements:

  • Must be highly experienced in BBQ concept restaurant to get top level salary package
  • Preferably a diploma or min. certificate holder
  • WSQ holders for F&B Cutlery with 3yrs experience are also welcomed to apply
  • Minimum 3 years of Management experience with strong leadership, management, planning skills in a similar capacity
  • High level of business ethics and integrity
  • Possess strong team spirit and excellent communication at all levels
  • Able to establish recipes and be strong in food costing control
  • Self-motivated with high degree of initiative

 

Other Information:

  • Full time position
  • Working Location at Town

This job post is more than 31 days old and may no longer be valid.

HTZ RESOURCES


Job Description

Your Role

We are looking for a Training Manager in charge of Front and Back of House.

 

What Will You Do

  • In charge of Front and Back of House.
  • To work at all designated stations (Line, Prep, Cashiering, Take Away etc).
  • To assist in Expo Station (call tickets, call back to line, maintain reasonable ticket times).
  • To ensure high quality of food and proper presentation.
  • To provide good customer service at all time.

 

What Do We Want

  • Have Food Hygiene Certificate will be added advantage.
  • Able to work in stressful and intensive environment.
  • Able to handle beef and non-halal food.
  • Able to work 5 days a week including weekends.
  • Training will be provided.

 

What Will You Get In Return

You will be holding a key position in a big organization with attractive rewards and a wide range of benefits. You will be entitled to a basic salary up to $3500 + attractive perks like joining bonus, sales incentive, birthday leaves and medical benefits.

Food and Beverage Manager

6-Nov-2024
SSG Hotels Pte Ltd | 44077 - Singapore
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (opening end 2022, Marriott).

 

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

 

Job Description

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions. Ensuring that the budgets and customer satisfaction are met, and consistent food standards and services.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

 

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

 

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

 

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

 

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Assistant Food and Beverage Manager

6-Nov-2024
SSG Hotels Pte Ltd | 44078 - Singapore
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (opening end 2022, Marriott).

 

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

 

Job Description

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions. Ensuring that the budgets and customer satisfaction are met, and consistent food standards and services.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

 

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

 

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

 

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

 

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Supervisor

6-Nov-2024
La D'Oro Pte. Ltd. | 44079 - Somerset, Central Region
This job post is more than 31 days old and may no longer be valid.

La D'Oro Pte. Ltd.


Job Description

Supervisor 

  • Learning the operation as management trainee to progress the carrier for growing company
  • Daily opening and closing of the restaurant
  • Stimulating new customer growth through customer recognition and networking
  • Supervising and maintaining quality of operation 
  • Adopt to fast-paced operation at the level of being able to train the new staffs

Front Office Assistant

6-Nov-2024
MOLEK GARDEN HOTEL SDN. BHD. | 44011 - Taman Molek, Johor
This job post is more than 31 days old and may no longer be valid.

MOLEK GARDEN HOTEL SDN. BHD.


Job Description

Job Description:

  • Welcoming and assisting guests in a friendly and professional manner.
  • Handling check-in, check-out, and room reservations.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Be ready to perform any suitable tasks from time to time.
  • A responsible and positive attitude to the jobs.

Job Qualifications

  • Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
  • Working knowledge of printers, copiers, scanners, and fax machines.
  • Excellent interpersonal and communication skills.

# Provide Hostel / Accommodation


Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 December 2024
  • Expected salary: RM1,600 - RM1,800 per month

Front Office Assistant

6-Nov-2024
AVILLION HOTEL CAMERON HIGHLANDS | 44045 - Tanah Rata, Pahang
This job post is more than 31 days old and may no longer be valid.

AVILLION HOTEL CAMERON HIGHLANDS


Job Description

Key Responsibilities:

  • Greet and welcome visitors, clients, and guests in a friendly and professional manner.
  • Answer and direct phone calls, take messages, and handle general inquiries.
  • Manage the office email inbox and respond to routine inquiries.
  • Maintain the cleanliness of reception area, ensuring it is tidy and presentable.
  • Perform data entry, maintain files, and manage office records.
  • Assist with the preparation and coordination of group booking.
  • Handle office supplies inventory, order new supplies, and ensure the office is stocked.
  • Coordinate courier services, mail delivery, and ensure outgoing packages are dispatched.
  • Provide administrative support as needed to various departments.
  • Assist with travel arrangements and itineraries for staff and executives.
  • Monitor office security and ensure the safety of staff and visitors.
  • Handle office-related administrative tasks as assigned by management.

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