The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

EXODUS MANPOWER AGENCY PRIVATE LIMITED

Job Description

LET Westside

Job Description

What you will do: 

• Organizes, implements, and directs overall order, cleanliness, sanitation and maintenance of the hotel, casino, restaurant, parking, events, and recreation areas in accordance with the standards, policies, procedures and guidelines established by the company.
• Establishes and maintains overall order, efficient operations, adequate manning and maximized productivity within the department.
• Oversees and regularly inspects the daily activity of all Public Area staff and the condition of the areas of responsibility to ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics.
• Utilizes and develops communication tools and channels for the efficient dissemination and streamline workflow in all sections.
• Prepares, reviews, and timely submits daily, weekly, and monthly reports.
• Manages all staff which include but are not limited to selecting, training, evaluating, coaching, counselling, and disciplining in accordance with the company policies.
• Determine the labor needs of the department and adjusts staffing levels as needed. Augments/decrease when and where applicable.
• Reviews contracts of Public Areas manpower agencies and other contracted third-party services where applicable
• Identifies staff training requirements based on service improvement areas, management directives and/or governing guidelines, rules, and regulations.
• Conducts training programs for different areas and staff levels based on the identified training needs.
• Identifies career goals and provides guidance to staff on their career development.
• Conducts performance reviews on a regular basis and coach staff on their areas of improvement.
• Ensures departmental and hotel-wide good behavior standards and practices, as well as discipline and harmony in the workplace, are preserved and are aligned with the Progressive Disciplinary Policy. Any irregularities and inconsistencies will be subject to due process in line with the departmental/hotel’s policies, procedure, and guidelines whichever applicable.
• Constantly reviews existing policies, procedures, and practices to ensure their relevance and adapts such to guest and team member convenience, where applicable.
• Establishes, monitors, and regularly maintains the schedules cleaning program.
• Ensures all preventive maintenance programs and general cleaning schedules/projects are in place and executed accordingly.
• Conducts walkabout inspection with the AVP – Housekeeping, Head of Hotel and Facility, or Director of Facility Management and team and other related persons.
• Monitors Guest Survey results, as well as other sources of guest feedback, relays the information to the team and acts on any item which requires attention.
• Practices effective inventory management and maintains a well-stocked and well- ordered warehouse.
• Prepares annual budget and forecast.
• Prepares yearly CAPEX proposal.
• Ensures the highest level of safety and security by facilitating effective programs that deliver a high degree of awareness amongst staff including but not limited to Hotel Emergency Procedures, Occupational Health, and Safety, etc. and responds accordingly, when, and where applicable.
• Knowledgeable of all related and/or applicable IFSS and Hygiene rules and regulations and instill the same consciousness, adherence, and responsiveness in all Public Area staff.
• Assumes other duties and responsibilities as may be assigned by the AVP - Housekeeping

What we need:

• Computer literate and well-acquainted with Microsoft Office programs; Knowledge of Property Management Systems is an advantage
• Must have excellent communication and interpersonal skills and bee able to work well in stressful, high-pressure situations
• Maintains a high degree of professionalism in the workplace and possess the ability to train personnel
• Must be able to work well with fully understand and meaningfully interpret financial information and data and possess good record keeping habits and excellent time management skills
• Graduate of HRM or any related course with at least 5–7-year experience as a manager in the same capacity; Relevant experience is an advantage
• Must have a strong disposition but must also have a resilient profile
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Willing to work on extended hours.

Hilton

Job Description

JOB DESCRIPTION

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

Hilton

Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Manager - MAGIC supervises the MAGIC Team to ensure that our Guests receive an exceptional experience from check-in through check-out.

 What will I be doing?

As a Assistant Manager - MAGIC, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Directs, supervises and coordinates the activities in MAGIC
• Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission and other services provided within MAGIC
• Investigates complaints regarding MAGIC and the MAGIC Agents, takes appropriate actions
• Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions
• Establishes and maintains effective employee relations
• Organizes and conducts regular meeting for all MAGIC team to facilitate communication and a smooth operation
• Manages and monitors the operation of all equipment's, software, hardware and endure all units are working and installed properly
• Ensures all telecommunication equipment's are covered by the correct maintenance contract and the preventive maintenance is performed
• Maintains up to date list of all telecommunication equipment
• Investigates and reports software problem to Vendors, coordinates interface problem solving with the IT Manager
• Maintains suitable record to process telephone calls in the billing system, and to maintain record of the room status up to the Brand minimum standards
• Performs PABX data-base programming and regular service change to control class of service on all telephone sets in the hotel
• Performs related duties and special projects as assigned
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• Assists with other departments as necessary

What are we looking for? 

A Assistant Manager - MAGIC serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to perform moderately complex mathematical calculations without error.  

• Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs. 

• Able to access and accurately input information using a moderately complex computer system. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. 

• Good interpersonal skills to provide overall guest satisfaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• 1 or 2 years of related working experience preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team members are at the heart of it all! 

Marriott International

Job Description

JOB SUMMARY

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

CANDIDATE PROFILE 

Education and Experience 

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Marriott Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.
• Assists as needed in the interviewing and hiring of other team members.
• Monitors effectiveness of departmental staffing guide.
• Provides training, development, professional discipline, and positive support for all employees within the department.
• Administers performance evaluations for all employees within the department.
• Facilitates departmental strategic planning meetings.
• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International

Job Description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
• Inspects guestrooms on a daily basis.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to verify adequate supplies.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Verifies all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
• Schedules employees to business demands and for tracks employee time and attendance.
• Verifies employees understand expectations and parameters.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
• Observes service behaviors of employees and provides feedback to individuals.
• Verifies employee recognition is taking place on all shifts.
• Participates in an on-going employee recognition program.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.
• Understands the brand's service culture.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Marriott International

Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Narai Hotel Company Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
• Reviews financial reports and statements to determine how Operations is performing against budget.
• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.
• Strives to maintain profit margins without compromising guest or employee satisfaction.
• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.
• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
• Ensures core elements of the service strategy are in place to produce the desired results.
• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.
• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.
• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Stays knowledgeable of leadership talent in the property.
• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

This company is an equal opportunity employer.

Marriott International

Job Description

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Minor Hotel Group Limited (AVC)

Job Description

Company Description

A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come.

Job Description

The Brand Experience Ambassador will be responsible for ensuring an exceptional guest experience by overseeing all aspects of guest services and interactions.

The primary focus of the role will be on attention to detail, delivering exceptional customer service, and maintaining a guest-centric approach. The Brand Experience Ambassador will need to be highly motivated and detail-oriented individual based at our flagship property in Mai Khao, Phuket, work closely with the team to promote and represent our company and its products or services.

Additional responsibilities may be included as per business needs including but not limited to support of key events and themes as well as owner nights, ensuring a positive brand image and effective communication with our target audience.

Key Responsibilities:
1. Guest Service Excellence
1.1 Follow and focus on strategies to enhance the overall guest experience and satisfaction for our Points Owners and other guests staying at Anantara Vacation Club and Minor Brand resorts with a focus on AVC Mai Khao.
1.2 Always ensuring a guest-centric approach, with a focus on “anticipating and servicing”.
1.3 Report to the team leader the guest feedback and seek actions to address any concerns or issues promptly and effectively.
1.4 Proactively anticipate and respond to guest needs and requests to ensure a seamless, enjoyable, and memorable stays that result in positive posts.

2. Operational Efficiency
2.1 Collaborate with other departments, such as front office, housekeeping, maintenance, F&B, sales and marketing to ensure a smooth and efficient operations.
2.2 Implement and maintain standard operating procedures for guest service functions, ensuring consistency and adherence to quality standards.
2.3 Assist with the reservation process, room assignments, and check-in/check-out procedures for Points Owners of all tiers to optimize satisfaction, recognition, and to minimize wait times.
2.4 Ensuring that any concerns or buyer’s remorse indications by new Points Owners during cooling off on site is handled and guided to the appropriate Vacation Consultant and manager to help consolidate the sale.

3. Attention to Detail
3.1 Ensure all Owners and guest requests and preferences are accurately recorded and fulfilled.
3.2 Regularly keep an eye on guest rooms, public areas, and amenities to ensure cleanliness, functionality, and adherence to brand standards and report to the appropriate department heads to action.

4. Relationship Management
4.1 Build and maintain strong relationships with Points Owners and guests, ensuring personalized service and a memorable experience throughout their stay.
4.2 Engage with guests through various channels, including in-person interactions, phone calls, emails, and social media, to address inquiries, resolve issues, and solicit feedback.
4.3 Act as a liaison between guests and other departments, ensuring effective communication and timely resolution of guest concerns.
4.4 Special focus and attention on the experience and relationship for minivac and referral minivacs to ensure the overall experience reflects their value to the business as customers that results in more propensity to purchase and higher sales performance.

Qualifications

• Must be fluent in English and Mandarin languages
• Strong interpersonal and communication skills to effectively interact with guests, team members, and other stakeholders
• Excellent problem-solving and decision-making abilities to handle guest concerns and resolve issues promptly
• Flexibility to work evenings, weekends, and holidays as required by the business
• Ensure a high level of internal and external customer satisfaction
• Bachelor’s degree in hospitality management or a related field (preferred) OR equivalent work experience in a guest service or customer service role
• Proven experience in a guest service or supervisory role within the hospitality industry
• No documented record of serious misconduct, misrepresentation, or breaching of sales and/or company policies
• Required knowledge of technology such are computers, power point, excel e-mail etc.

Marriott International

Job Description

POSITION SUMMARY

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Hilton

Job Description

JOB DESCRIPTION

A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.

What will I be doing?

 

As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Occupy the hotel lobby and other public areas, particularly at busy times
• Engage Guests in conversation and provide general assistance
• Manage, record, and resolve promptly all Guest complaints
• Meet and greet VIP Guests and major corporate clients upon arrival
• Coordinate the services and special facilities provided to long-stay Guests
• Understand all credit procedures and ensure they are applied
• Stay current with all hotel products, services, policies and emergency procedures
• Monitor Guest satisfaction reports and implement actions to improve results
• Handle, record and follow through with management issues or emergencies that arise
• Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

What are we looking for?

 

Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail sector
• Good knowledge of Health and Safety and security procedures
• Calm, efficient and the ability to work well under pressure
• Excellent leadership skills and exceptional communication skills
• A passion for delivering exceptional levels of guest service
• Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
• Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous role as a senior supervisor or Duty Manager in a similar quality hotel
• A degree or diploma in Hotel Management or equivalent
• In-depth knowledge of the hotel, leisure or service sector

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

MASA UNTUNG SDN BHD

Job Description

Description

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Sun Inns Hotel, with more than 22 hotels in Klang valley and other strategic locations in Malaysia, is a brand belonging to the Sun Inns Group. Sun Inns Hotel is one of the largest, properly licensed and professionally run hotel group in Malaysia.

The growth strategy of Sun Inns Group is to open more hotels in key cities in Malaysia through successful partnership with like-minded associates. Above all, our motto is to assure our guests a satisfying level of comfort backed by personalized services-traits synonymous to the Sun Inns brand.

Marriott International

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

A Dreamworks Company Pte Ltd

Job Description

Chinese interview
Must have Degree!!!
Salary:$3160 + BONUS S$2610(given within the year)

Basic: 2610
Ph allowance: 100.38
Allowance : 450
Working schedule and hours : 5.5days work, 9 hours work +1 hour rest （meal included)

Working location: island wide, multiple outlet

Can choose Service Trainee or kitchen trainee ( 1year bond)

Half service Trainee and Half kitchen Trainee

1 year full service Trainee

1 year full kitchen Trainee (can learn how to make Dim Sum or back kitchen)

Job Responsibilities:

Service

• Learn and be competent in both service and kitchen staff duties
• Serve the guests efficiently and accurately upon their special requests
• Have a strong sense of cooperation and safety awareness and always multi-task your errands
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Ensure the smooth running of designated section/area.
• Perform any ad-hoc duties as required by the Branch Manager

Kitchen

• Knowledge of preparation of food and inventory levels of the kitchen
• Ensures all operating standards comply with company policies
• Use hygienic practices for food safety
• Participate in safe work practices and food handling practices
• To be familiar with F&B environment and apply to company standards
• Performs other duties as assigned by the superior

面试用中文（因为这份工作需要面对说中文的顾客）

注明：一定要有Degree文凭

工作日：每周5.5天

工作时间：每天工作 9小时 + 1 小时休息 （包吃）

**能够在周末/公共假期工作

薪酬与福利

一个月薪水 $3160

每年会有年度增量和晋升

年假 10 天 - 14 天

奖金 $2610

所有品牌员工 20% 折扣！

工作职责

• 可以选择楼面或者厨房
• 无需经验，只有你肯学，会有专业人士训练
• 学习如何管理餐厅
• 端菜，服务顾客，收银，解决问题等
• 学习制作点心，炒饭等厨房技巧
• 了解厨房的运作

EA PERSONNEL: R22107804

EA LICENCE: 21C0430

Hilton

Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Outlet Supervisor is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton. 

What will I be doing?  

As the Outlet Supervisor, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 
• Confidently know the food and beverage menu contents and explain them in detail to guests. 
• Understand dietary requirements and offer appropriate suggestions. 
• In consultation with the Manager, agree and implement actions to make improvements to customer service. 
• Complete the checklist in product knowledge. 
• Make suggestions on the menu that might suit guests of different nationalities. 
• Familiarize with menu items of all other outlets to recommend guests to other outlets. 
• Confidently know the opening hours of all restaurants and hotel outlets. 
• Able to recommend other restaurants and city attractions to hotel guests. 
• Actively check team members’ product knowledge on each shift. 
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day. 
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone. 
• Assist bartenders and kitchen team members where required and carry out any reasonable duties requested by the Manager. 
• Ensure that all team members are briefed for the details of the shift ahead. 
• Complete the checklist on preparing the restaurant for service. 
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself. 
• Assist guests to a table and ask if they would prefer a smoking or non-smoking table. 
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your manager. 
• Ensure that all service procedures are carried out to the standards required. 
• Make sure that all areas are cleaned and maintained in accordance with operating procedure. 
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals. 
• Control the allocated labor for each shift to ensure that customer expectations are met whilst achieving the desired labor cost. 
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’. 
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence. 
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example. 
• Ensure that the shift is reviewed, handovers and briefings are carried out. 
• Carry out any other reasonable duties and responsibilities as assigned. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

An Outlet Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

• 2-4 years supervisory position in a 4 / 5-star category hotel. 
• Good English skills, both verbal and written to meet business needs. 
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 
• Strong leadership and training skills. 
• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! 

Hilton

Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided. 

What will I be doing? 

As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: 

• Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. 

• Communicate effectively both verbally and in writing to provide clear directions to staff.  

• Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.  

• Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. 

• Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. 

• Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. 

• Listen to and understand requests, issues and situations from both guests and team members.  

• Regular attendance in conformance with the standards established by Hilton from time to time. 

• Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. 

• Support and motivate front desk team members by leading by example and employing competent and consistent management practices. 

• Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines.  

• Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate.  

• Follows-up with all guests to ensure satisfaction with problem resolutions. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Liaise with Sales, Reservations and the Business Development teams to handle corporate guests. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Allocate room in accordance to the guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Ensure that guests’ profiles and information is input into the Police Report system in a timely and accurate way. 

• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. 

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager’s checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meetings and functions information, billing instructions, financial records and reservation backups to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. 

• Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are safe and secure at all times. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. 

• Handle guest relocations as required.  

• Familiar with and master the Front Desk system. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Front Desk Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand the English language to communicate effectively with guests and employees. 

• Able to access and accurately input information using a moderately complex computer system, including Hilton property management systems. 

• Good interpersonal skills to provide overall guest satisfaction. 

• Basic mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyse accurate information and resolve conflicts. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• 2 to 3 years of related working experience preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

69th Avenue

Job Description

The Restaurant Supervisor is responsible for ensuring the efficient and effective operation of the restaurant, including managing staff, maintaining high-quality service, and controlling costs. The Supervisor will work closely with the General Manager to achieve the restaurant's goals and objectives.

Key Responsibilities:

• Supervise and manage a team of servers, bartenders, and hosts/hostesses to ensure excellent customer service and high-quality food and beverage presentation
• Manage front-of-house operations, including scheduling, inventory management, and cash handling
• Monitor sales and profitability, and make adjustments as necessary to achieve financial goals
• Conduct performance evaluations and provide coaching and training to staff members
• Ensure that all staff members are aware of and comply with company policies and procedures
• Develop and implement strategies to improve customer satisfaction and loyalty
• Maintain a clean and organized restaurant, including the dining area, bar, and kitchen
• Ensure that all food and beverage products are stored, handled, and presented in accordance with company standards
• Collaborate with the kitchen staff to ensure that food is prepared to the highest quality standards
• Handle customer complaints and concerns in a professional and timely manner
• Maintain accurate records of sales, inventory, and labor costs
• Assist with inventory management, including ordering supplies and managing stock levels
• Participate in inventory management, including counting and reconciling inventory
• Perform other duties as assigned by the General Manager or other management staff

Requirements:

• 2+ years of experience in a restaurant management or supervision role
• High school diploma or equivalent required; college degree preferred
• Strong leadership and communication skills
• Ability to work well under pressure and manage multiple tasks simultaneously
• Excellent customer service skills
• Ability to lift up to 50 pounds and stand for long periods of time
• Availability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills and ability to handle cash transactions accurately

69th Avenue

Job Description

1.Supervision and Leadership:
 - Oversee the daily operations of the kitchen, ensuring smooth and efficient service.
 - Supervise and lead kitchen staff, including line cooks, prep cooks, and dishwashers.
 - Train new kitchen staff and provide ongoing coaching and support to ensure high performance.

2.Food Quality and Presentation:
 - Ensure all dishes are prepared according to the restaurant’s recipes and standards.
 - Monitor food preparation and presentation to guarantee consistent quality.
 - Work closely with the Head Chef to develop and implement new menu items.

3.Inventory Management:
 - Manage inventory levels, ensuring that all ingredients are available and fresh.
 - Conduct regular inventory checks and place orders as necessary to avoid shortages.
 - Monitor food costs and minimize waste by implementing proper storage and rotation techniques.

4.Health and Safety Compliance:
 - Ensure the kitchen meets all health and safety regulations, including food handling, sanitation, and cleanliness standards.
 - Conduct regular inspections and maintain records of hygiene practices.
 - Train staff on proper food handling, safety procedures, and emergency protocols.

5.Operational Efficiency:
 - Develop and implement kitchen policies and procedures to improve efficiency.
 - Coordinate with the front-of-house team to ensure timely and accurate service.
 - Troubleshoot any issues that arise during service and find quick, effective solutions.

6.Reporting and Communication:
 - Report to the Restaurant Manager on kitchen operations, including staffing needs, inventory, and equipment maintenance.
 - Attend and contribute to staff meetings and training sessions.
 

Sala Thai Kitchen

Job Description

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 30 September 2024
• Expected salary: ₱21,000 per month

Amburaya Residence (Kao-Samui) Co., Ltd.

Job Description

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

• Provide leadership, strategy and direction to drive resorts-wide food and beverage ("F&B") operations as well as impact and influence revenue growth in these critical operations area
• Lead and manage the F&B operations team under resorts in addition to offering recommendations (based upon sound market research and analysis) in support of resorts-wide business initiatives
• Broaden the resorts' ability to remain forward-thinking in providing innovative best guests' service offerings in the F&B
• Achieve budgeted F&B revenue goals through promotion, product and pricing of F&B department
• Effectively collaborate with cross functional teams to ensure that initiatives and programs are well communicated to all stakeholders and that any issues resulting from those programs are quickly identified and resolved.
• Identify, establish relationships and collaborate with experts in F&B industry and participate in F&B concept development
• Identify process improvements and make recommendations to senior leadership, as needed

• Degree/Master in Hospitality Management major in F&B Management
• At least 10 years of relevant experience in senior F&B management positions with proven operations record of managing multiple established chains of hotels/restaurants. Experience in managing MICE, Theme Park and full F&B service is an added advantage
• Preferably have a strong background in F&B sales and marketing and F&B revenue management
• A proven record of initiating and championing new concepts through successful implementation
• Exceptional skill in problem solving and leveraging resources to optimize discipline capabilities
• Strong ability to effectively manage and be responsive to multiple stakeholders with competing priorities while delivering successful, measurable results

The Ritz-Carlton

Job Description

Eastern Paradise Enterprise Limited

Job Description

Supervisor / AM for Beach front Mediterranean restaurant .The perfect candidate for this position is motivated , friendly , flexible and outgoing, resume or CV to jpghongkong@gmail.com  .WhatsApp to 94881648 or PM me directly . P/T also available. 

Minimum 2 years of experience in Western restaurants.
Excellent in providing high quality guest services with good interpersonal skills.
Strong leadership and communication skills to lead the team 
Good spoken & written English  

Rat Pack LC Limited

Job Description

About the Role

We’re now looking for an enthusiastic Supervisor to join Honjo, our dreamy home for contemporary Japanese dining in Sheung Wan.

As a Supervisor, you will supervise employees during your shift and ensure they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and guests and be ready to fix occasional problems. You will also make the guests feel welcome and attend to any requests.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management

Requirements

• Minimum of 1 year experience as a Server
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must; other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://honjo.hk/our-philosophy/

MCI Career Services Pte Ltd

Job Description

Summary:

• Salary up $3200
• 9-10 hours per day (Retail hours)
• Islandwide
• Staff Meal provided

Responsibilities:

• Provide Customer Service
• Receive and process payments
• Prepare monthly report
• Other ad-hoc duties as necessary

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Lim Jing Yi (Gennie)
Registration Number: R23116699
EA License No: 06C2859
MCI Career Services Pte Ltd

Hilton

Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Assistant Director of Food & Beverage, under the general guidance and supervision of the Director of Operations and within limits of established Hilton hotel policies and procedure, and the Food & Beverage Manual, he / she will be fully responsible to establish all operation procedures. This role will take the necessary actions to guide managers in all activities and staff of the concerned department, establishing and maintaining the highest level of quality, training, motivation, etc., according to established guidelines. 

What will I be doing?  

As the Assistant Director of Food & Beverage, you will be responsible for performing the following tasks to the highest standards: 

• Determine operational policies and standards on all Food & Beverage matters at hotel level. 
• Establish standards of Food & Beverage sales, trends and inventories. 
• Recommend changes or innovations in policies, procedures and equipment. 
• Confer with the Management on reports, forecast budgets, policies and future planning. 
• Review price, sources of supply, Food & Beverage sales, trends and inventories. 
• Ensure top quality food and service to have complete guest satisfaction. 
• Inform the Management on sales, submit monthly financial statements and comments on the operation. 
• Ensure that goals are achieved as outlined in the profit budget. 
• Ensure that maximum departmental profit is achieved. 
• Ensure that the department operates within the budget. 
• Ensure that all licenses for the entire department is approved and available. 
• Oversee all supplies and services engaged by the department. 
• Meet purveyors to learn of new products or methods. 
• Ensure that training programs are available. 
• Ensure that all employees are trained to Hilton international standards. 
• Review departmental programs to ensure development of future departmental heads. 
• Review regular career paths with the General Manager and Director of Operations. 
• Ensure that the staff is highly disciplined, motivated, friendly and well mannered. 
• Ensure awareness of trends, practices and equipment in food and beverage preparation and service. 
• Aware of what the competition is doing the make sure price comparisons are up to date at all times. 
• Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities. 
• Establish and maintain effective employee relations at all times. 
• Maintain professional business confidentiality. 
• Participate in or execute any other tasks that may be assigned by the Management within the scope of the company’s business. 
• Perform any other duties as assigned by the General Manager / Director of Operations 
• Ensure that Food & Beverage mission is established and instilled in all team members. 
• Carry out any other reasonable duties and responsibilities as assigned.  
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Assistant Director of Food & Beverage serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards.
• Good command in English, both verbal and written to meet business needs.  
• Working knowledge of mathematics. 
• Familiar with computer systems. 
• Relevant knowledge of food and beverage. 
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 
• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. 
• Strong leadership, people management and training skills. 
• Guest oriented and able to confidently build and exceed service standards. 
• Thorough knowledge of services, cost control in F&B, labor controls, beverage menu writing, maintenance, merchandising, computer and accountings. 
• Strong interpersonal skills and attention to details. 
• Key strengths (under the 9 competencies) in people management communication and planning.  
• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 
• Considerable skill in math and algebraic equations using percentages. 
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 
• Able to work under pressure and deal with stressful situations during busy periods. 
• Able to walk, stand, and /or bend continuously to perform essential job functions. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! 

Ironwood Hotel

Job Description

Job Overview/Summary

As a Chef de Partie, you are assigned to ensure the smooth operations of the kitchen and the timely production of high-quality dishes. From menu preparation, cooking, and presentation to collaborating with the culinary team, you are instrumental in maintaining consistency, excellence, and outstanding dining experience for our guests.


What We're Looking For

• Proven experience working in a professional kitchen, preparing and cooking a variety of dishes.
• Strong creativity, leadership, and team management skills.
• Excellent knowledge of culinary trends, quality standards, and service excellence.

Join Us

Send us your resume at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: "Last Name, First Name - Position Desired." Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page for the latest positions for hire and the instructions on how to send your resumé / requirements.

Ironwood Hotel

Job Description

Job Overview/Summary

As a Hotel Facilities Supervisor, you are responsible for overseeing and managing our hotel facilities and maintenance teams. This position is essential for ensuring our facilities and equipment's safety, functionality, and efficiency. Your primary objective will be to lead, support, and coordinate maintenance and repair activities, ensuring our infrastructure remains in optimal working condition for the best guest experience.


What We're Looking For

• No license is required, and college undergraduates with relevant experience are encouraged to apply.
• Strong technical knowledge of mechanical, electrical, and plumbing systems.
• Excellent leadership and communication skills to effectively manage interpersonal relationships.

Join Us

Send us your resume at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: "Last Name, First Name - Position Desired." Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page for the latest positions for hire and the instructions on how to send your resumé / requirements. Thank you!

ARTEMISPLUS EXPRESS INC.

Job Description

• customer-facing  expertise
• strong communication and interpersonal skills
• the ability to lead and motivate staff
• administrative ability and IT literacy
• numeracy and financial skills in order to manage a budget
• an appreciation of customer expectations and commercial demands
• stamina and the ability to work under pressure
• flexibility and the ability to solve problems in a pressurised environment
• experience in improving service delivery
• a certificate in food hygiene and/or health and safety

Starphire Hotel Company Limited

Job Description

Responsibilities:

• This incumbent will be responsible for supervising the Front Desk team to ensure the operations running smoothly
• To ensure efficient and quality front line guest services at all time
• To coordinate with housekeeping, engineering team to ensure the highest standard of customer service is extended to all hotel guest
• Handle any emergency issues in a professional manner, reports any unusual incidents with appropriate follow up

Job requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum 5 years’ relevant work experience with 3 years at supervisory level
• Passionate in hospitality industry
• Good communication and interpersonal skills
• Strong problem-solving skills and leadership skills

We offer attractive remuneration package and friendly working environment.

Interested parties please apply with full resume stating PRESENT and EXPECTED salary to hr2@starphirehotel.com or whatsapp to 91008702.

We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for recruitment related purpose.

Sophia Loren House

Job Description

A brand new concept coming to Hong Kong from Italy, on the base on Sophia Loren famous Hollywood actress and the love for food. Born a unique project inside the most iconic heritage building in Hong Kong. 

With four unique restaurants & bar concepts in Wan Chai, heritage pawn building. 

Position: Restaurant Manager 

Job highlights

• Deliver exceptional food and beverage service to ensure a premium dining experience.
• Manage and train staff to maintain high service standards and operational efficiency.
• Collaborate on menu development and setting to enhance guest offerings.

Benefits 

• 5 days work week
• Staff din-in discount
• Medical insurance
• Birthday leave
• 1 week marriage leave
• AL 10 Days 

Please send your full resume stating your availability, current and expected salary, contact details to email: hr@sophialorenhouse.com or by clicking “Apply Now” 

Hong Kong Convention and Exhibition Centre (Management) Limited

Job Description

Responsibilities:

• Directs the planning, development, the safe and optimum implementation as well as control of necessary policies and procedures within the department to provide safe and optimum operation of the maintenance, mechanical, electrical and general estate management functions of the Centre
• Supervises and directs the activities of subordinates to provide technical services and supports for functions and events organised in the Centre
• Prepares and organises work schedule of subordinates in accordance with policy directives and instructions from the Assistant Manager - E&M Services
• Monitors the execution of work orders
• Provides technical support and assistance to the customers in the use of electrical and mechanical facilities for organising and commencement of functions and events in the Centre
• Monitors work progress to ensure the implementation of an effective and regular preventive maintenance programme
• Conducts preventive and corrective maintenance and co-ordinates with contractors when necessary
• Performs other tasks as assigned by the direct supervisor or above

Requirements:

• Higher certificate or above in Building Services Engineering/Mechanical/ Electrical or related discipline
• At least 3 years’ working experience in related field
• Self-motivated, positive attitude and able to work under pressure and independent
• Good communication and organisation skills
• Held a valid certificate of registration of electrical worker at least in grade of B(0)
   

We offer competitive salary and package for the right candidate. Interested parties are requested to send resume and expected monthly salary by simply click "APPLY NOW" or mail to: 

Human Resources Department
Hong Kong Convention and Exhibition Centre (Management) Limited
1 Expo Drive, Wanchai
Hong Kong, China
Fax: +852 2582 7034 
Website: www.hkcec.com

All information collected will be treated in strict confidence and only be used for recruitment purposes.
Hong Kong Convention and Exhibition Centre (Management) Limited
(Member of NWS Holdings)

Marriott International

Job Description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        At least 1 year of supervisory experience.

License or Certification:         None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Private Advertiser

Job Description

Job Description:

• Work in an organized and systematic manner to prepare the food orders while keeping the kitchen clean and stocked.
• Work closely with Outlet Chef on daily kitchen operation management.
• Assist Outlet Chef in all aspect in the implementation of new, special and promotion menu.
• Ensure that the kitchen runs in compliance with NEA, HACCP, HALMQ and other Government authority’s regulations.
• Dessert Decoration.
• Ingredient preparation.
• Preparation of desserts.
• New dessert design.
• Guide and train cook for dessert preparation.
• Coordinate all the customer food orders and give directions to the crew so that all orders can be prepared in a timely and orderly manner.
• Maintain in good condition for all kitchen equipment by following maintenance program.
• Ensure consistency in standard and quality of all food items prepared.

👉 Attractive Remunerations & Staff Benefits:
•      Variable Bonus
•      Annual Leave (Min 14 Days)
•      Uniforms Provided
•      Birthday Leave & Voucher
•      Staff Discount
•      Medical & Dental Benefits
•      Career Development Opportunities
•      Duty Meal

*T&C Applies
Interested Candidate,
☎️ Call Or WhatsApp : 9689 1693

XVX Ventures Inc.

Job Description

Join our team!

Samgyupsalamat Festival Mall Branch

Position: Supervisor

Qualifications:

• Male/Female
• At least high-school graduate
• With good leadership and communication skills
• Customer service oriented
• With related experience in the restaurant industry

Address:

Samgyupsalamat Restaurant

Festival Mall, Filinvest Corporate City, Commerce Ave, Alabang Muntinlupa, Metro Manila (Near water garden)

You may walk-in the store to leave your resume.

You may also email your resume here: albertjtan@gmail.com

M Hotel Singapore

Job Description

The Director of Operations (DOO) is a key member of our leadership team, responsible for overseeing the smooth and efficient day-to-day operations of the entire hotel. You will ensure exceptional guest service, manage departmental budgets and staff, and implement strategies to maximize guest satisfaction and profitability. 

• Oversees the Operations for the Hotel, strategy maps and policies and ensure alignment of goals and objectives of the Hotel’s strategic directions.
• Formulates, develops and ensures implementation and overall operational outcomes of operational systems and processes to ensure efficiency and timely completion of tasks. 
• Provides leadership and strategic planning to all operational functions in the Hotel, directing the disciplines in all areas needing strategic input.
• Delivers operational and operationally related performance against agreed targets.
• Work closely with department heads to set departmental goals, budgets and performance metrics.
• Have the fundamental understanding of each function and ability to stand in during department heads’ absence.
• Analyse data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols and guest service excellence.
• Oversee training and development to create a highly motivated and engaged team.
• Conduct regular inspections to ensure the Hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations.
• Prepare reports for senior management on the Hotel's performance and identify areas for improvement.
• Handle any other general tasks and special projects assigned.

ZHONGKE BOLE( BAGUIO) INC

Job Description

Housekeeping Job Description

Housekeepers are responsible for maintaining a clean, sanitary, and comfortable environment in residential or commercial establishments. Their duties include cleaning rooms, common areas, and facilities, replenishing supplies, and ensuring high standards of cleanliness and hygiene. They also handle laundry services, report any maintenance issues, and may assist with guest requests, ensuring a welcoming and safe atmosphere.

Key Responsibilities:

• Clean and sanitize rooms, bathrooms, and public areas.
• Change linens, make beds, and restock room supplies.
• Handle laundry duties (washing, drying, ironing, folding).
• Monitor and report maintenance needs.
• Follow health and safety regulations.

ZHONGKE BOLE( BAGUIO) INC

Job Description

A Line Chef specializing in Chinese cuisine is responsible for preparing, cooking, and plating dishes according to traditional Chinese recipes and cooking techniques. The role involves working alongside other chefs in a fast-paced kitchen, ensuring food quality and presentation meet high standards. The Line Chef must maintain cleanliness and organization of their workstation, adhere to food safety regulations, and coordinate with kitchen staff for efficient service.

Key Responsibilities:

• Prepare and cook Chinese dishes, including stir-fries, dim sum, soups, and other specialties.
• Ensure proper seasoning, presentation, and portion control.
• Maintain cleanliness and organization of the cooking station.
• Follow health and safety standards, including proper handling of kitchen equipment.
• Monitor ingredient stock and assist with inventory management.
• Collaborate with the kitchen team to ensure smooth and efficient service.
• Adapt to special dietary needs or menu modifications as required.

Qualifications:

• Proven experience as a Line Chef specializing in Chinese cuisine.
• Knowledge of Chinese cooking techniques, ingredients, and kitchen equipment.
• Ability to work in a high-pressure, fast-paced environment.
• Strong attention to detail and quality.
• Flexibility to work various shifts, including weekends and holidays.

BHIRAJ BURI GROUP

Job Description

At BHIRAJ BURI GROUP, we are a group of company that committed to help people fulfil they Work I Live I Play through a various of products & offering. Founded in 1960, we have grown from property development & management to people experiences management through work, live, play concept. Our team is passionate about delivery exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow. 

Job description

• Manage and control cost and build profit to achieve by company targets
• Contribute and monitor sales to reach the target
• Manage sales and customer service
• Handle dissatisfied internal and external customers
• Manage and supervise the whole service and kitchen team.
• To run daily operation and solving problem on the customer complain
• To develop and engage team both head of team and team member
• Work Closely with Service and kitchen team to ensure smooth daily operations

Qualification

• Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).
• At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.
• Strong ability to manage team, resources, and budget.
• Excellent communication skills.
• Ability to build and maintain positive customer relationships.
• Understanding of marketing strategies and sales techniques.
• Ability to make decisions and adapt to changing situations.
• Knowledge of menu management and quality control.
   

Siam Chaophraya Holdings Company Limited

Job Description

Siam Chaophraya Holdings Company Limited

Job Description

Central Pattana Public Company Limited

Job Description

OSR Hospitality PNG Sdn Bhd

Job Description

Description

Job Summary

▪ All applicants must exhibit an approachable and enthusiastic demeanor through body language, eye contact and verbal dialogue.

▪ Responsible for answering all incoming calls in a friendly and effective manner.

○ Exercise proper telephone etiquette and comply with the hotel terminology and Breeze protocol.

○ Must be comfortable and effective at phone sales and up-selling.

○ Confirm reservations for spa services.

○ Assist with group scheduling.

○ Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze.

○ Must stay current on all relevant certifications.

○ All therapists must be approachable and enthusiastic with good:

o Body language

o Eye contact

o Verbal dialogue.

Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze.

▪ Must stay current on all relevant certifications.

▪ All therapists must be approachable and enthusiastic with good:

o Body language

o Eye contact

o Verbal dialogue.

Ensure that all treatments areas are professionally maintained in accordance with the guidelines and standards of Breeze.

○ Must stay current on all relevant certifications.

○ All therapists must be approachable and enthusiastic with good:

o Body language

o Eye contact

o Verbal dialogue.

○ Assist in upkeep FIT Center and arrange for maintenance service from time to time.

Client Services

○ Knowing all spa services, pricing and other services provided by the resort.

○ Building initial client profile information and Responsible for providing all guests with personal attention, anticipating guests’ needs, escorting guests to the appropriate service area (massage area, nail stations, etc.) and addressing the extra details.

○ Responsible for developing a professional rapport with each guest to help build trust and brand loyalty as well as generate more in-depth information for the client profile form.

○ Provide guests with the requested information making suggestions and using suggestive selling techniques whenever possible.

○ Work to resolve guest challenges with effective and imaginative problem solving.

○ Knowledgeable about retail items and educating guests on every product they enquire about.

○ Be the first face of Breeze and uphold the ideals of the Breeze philosophy ensuring that guests feel comfortable, relaxed and informed.

○ The ability to graciously respond to guests is essential.

○ Practice sanitation and safety guidelines provided by the Department of Health and the hotel.

ACTIVITIES OF EMPLOYMENT PLACEMENT AGENCIES

Tana Development (Singapore) Pte Ltd/CoCoICHIBANYA

Job Description

Restaurant Operations

• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and food quality standards.
• Responsible for ordering food products according to predetermined product specifications and received in correct unit count and condition and deliveries are received in accordance with the restaurant’s receiving policies and procedures
• Accountable for food cost management
• Control food cost and usage by following proper storage procedures, standard recipes and waste control procedures
• Training of kitchen personnel in safe operation of all kitchen equipment
• Ensure cleanliness and sanitation being practiced
• Perform administrative duties
• Execute plans and instructions from the management

Quality Assurance & Control

• Overall in charge for food quality, cooking standards & hygiene standards

• Flexible hours available
• 1 year of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 October 2024
• Expected salary: $2,000 - $2,600 per month

Align Recruitment Pte Ltd

Job Description

Job Responsibilities

• Possess excellent knowledge in sake, shochu, classic cocktails, mocktails, liquors, spirits, beers, and wines.
• Adept in mixing, garnishing, and serving drinks.
• Prepare alcoholic and non-alcoholic beverages for bar and restaurant patrons.
• Interact with customers to assess their preferences and make drink recommendations.
• Verify customers' identifications to ensure they meet the legal drinking age.
• Maintain an organized, well-stocked, and clean bar.
• Comply with all food and beverage regulations.
• Perform other duties as assigned by the Management.

Job Requirements

• Proven experience as a bartender or in a similar role.
• Positive attitude and excellent communication skills.
• Independent and creative in creating and improving the range of bar drinks.
• Extensive knowledge of mixing, garnishing, and serving drinks.
• Willingness to work split shifts, weekends, and public holidays.
• Certification in bartending is a plus.

You may send your resume to hazel@alignrecruitment.com.sg for more information. 

Regret to inform that only shortlisted candidates will be contacted by our consultants. 

Align Recruitment Pte Ltd (20C0253) 

Pan Hong (Reg No. R2094728)

Kingdom Feast

Job Description

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

1880 PTE. LTD.

Job Description

Empire Fine Chinese Cuisine Pte. Ltd.

Job Description

Tana Development (Singapore) Pte Ltd/CoCoICHIBANYA

Job Description