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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Service Lead

19-Sep-2024
Baker and Cook Pte Ltd | 41035 - Central Region
This job post is more than 31 days old and may no longer be valid.

Baker and Cook Pte Ltd


Job Description

🍕 Outlets: Eng Kong | Faber Drive | Hillcrest | Sunset Way

PASSION IS OUR MAIN INGREDIENT!
**Attractive Sign-on Bonus**

Job Descriptions

  • Ensure excellent guest experience through providing of warm and genuine service
  • Ensure product items are well stocked and display cases are attractive and clean
  • Ensure proper opening and/or closing of the outlet while adhering to Company SOP
  • Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
  • Any other ad-hoc duties base on operational needs

Requirements

  • Passionate about service and people
  • At least GCE “N” level or its equivalent
  • Minimum 1 year supervisory experience in F&B – cafes/ restaurants/ similar capacity
  • Good team player and self-motivated
  • 6 days work week and able to work on weekends/public holidays

Benefits

  • Medical + dental benefits
  • Birthday vouchers
  • Staff discounts across brands

Interested party may apply via https://forms.gle/3DHCsDUDJE4KCKPF8

** T&C applies

Restaurant Supervisor

19-Sep-2024
DECKER BARBECUE PTE. LTD. | 41037 - Central Region
This job post is more than 31 days old and may no longer be valid.

DECKER BARBECUE PTE. LTD.


Job Description

Job Type:

Part Time (Minimum 20 hours a week) or Full Time (up to 44 hours a week)

Overview:

We are seeking experienced and dedicated Restaurant Supervisors to join our casual outdoor restaurant team. This role is responsible for ensuring a high quality of food and beverage service, as well as maintaining high standards of quality and cleanliness. The ideal candidate will have at least 2 years experience in the restaurant industry, excellent English conversation and banter skills, and a passion for delivering an outstanding customer experience.

This role will be expected to lead by example and foster a positive work culture that encourages teamwork, communication and accountability.

Competitive salary with monthly incentives paid out in line with business performance - qualifying team members average 10-15% bonus monthly.

The ideal candidate has:

i) at least 2 years experience in restaurants or other service industries dealing with customers

ii) great conversational and written English, and loves to banter with customers

iii) good references from previous employers speaking to dedication and reliability

iv) a love for meat and barbecue!

To apply, send a well written cover letter and your CV with references to howdy@deckerbarbecue.com

Counter Sales Assistant - KTPH

19-Sep-2024
Kopitiam Investment Pte Ltd | 41044 - Central Region
This job post is more than 31 days old and may no longer be valid.

Kopitiam Investment Pte Ltd


Job Description

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises. 

RESPONSIBILITIES

● Traditional Tea/Coffee brewing

● Toast Bread

● Manage dessert Counter/Fruits/Tim Sum

● Cashiering duties

QUALIFICATIONS

● Candidates without experience are welcome to apply as training will be provided.

● Attained food safety L1, certification (food hygiene certification) is an added advantage, otherwise training will be provided

Duty Manager (Hospitality) Islandwide

19-Sep-2024
RecruitPedia Pte Ltd | 41045 - Central Region
This job post is more than 31 days old and may no longer be valid.

RecruitPedia Pte Ltd


Job Description

Duties:

  • Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
  • Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
  • Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
  • Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
  • Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
  • Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

 

Requirements

  • Minimum Diploma in Hotel Management or relevant discipline
  • Willingness to work rotating shifts.
  • At least 4 years of experience in the hospitality industry

 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

 

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

EXECUTIVE PASTRY CHEF

19-Sep-2024
Tachihara Singapore Pte. Ltd. | 41046 - Central Region
This job post is more than 31 days old and may no longer be valid.

Tachihara Singapore Pte. Ltd.


Job Description

EXECUTIVE PASTRY CHEF. PASTRY CHEFOccupationPastry ChefJob Description & Requirements
oles & ResponsibilitiesYour Job functions and Responsibilities:Manage and oversee team on Day-to-Day basis to ensure products are produced in accordance with the existent menus
Conduct Quality Control & Assurance (QC & QA): maintaining consistency of products, ensure all met standard at all times
Conduct market research, keep up to date with trends and F&B developments, and spherehead R&D plans to create new menus and products
Hands-on production and decorate cakes and baked goods according to requirements
Source for ingredients and liaise with supplier. Inspect the quality of incoming stocks and ingredients
Manage and oversee purchasing process and ensure inventory control and cost control (look into wastage, supplier pricing, etc)
5s Advocator & Disciplinarian: champion and manage team with relations to the Japanese 5s work system in Day-to-Day operations
Ensure the kitchen equipment is in good conditions and meets all SFA requirements
Train the kitchen crew to meet imposed standards and practices
Knowledge and experience with local/Asian style cakes & pastries (Sponge Cakes, Chiffon Cakes, Asian flavours and pairing)
Your Job Requirements:CreativityThe chef is required to create new types of cakes and designs through constant R&D so knowledge of the ingredients and creativity are required.
Leadership SkillsThe chef will need to supervise and direct the crew; therefore good leading skills are essential for a proper collaboration. They are also in charge of assigning duties to the staff and motivate the workers when working under pressure.
Attention to DetailFrom carefully measured ingredients to elaborate cake décors, everything requires great attention to detail. One extra cup of ingredient or a minute of distraction when creating a whipped cream decoration may have disastrous consequences.
Good Taste and SmellA pastry chef must smell and taste the ingredients as well as the product in different stages in order to ensure the best quality for the finished product. Also, they also rely on taste and smell to make new combinations that enchant clients.
Proper Cooking Technique and CoordinationTechnique is essential for anyone working in a kitchen and pastry chefs make no exception. Knowing the exact baking times and temperatures, the optimal amount of filling and the necessary steps to create perfect baked goods is compulsory for any pastry chef.
Time ManagementThe products must be ready in the specified time, so each step must be carefully calculated and the time span perfectly followed. Also, the pastry chef must perfectly divide his/her time between managerial duties, planning and baking/cooking.
Organising SkillsThe chef must perfectly organise in order to assign specific tasks to crew. They need to know what tasks can be performed by an individual in the staff and what task should be avoided by the same person. This way they use each staff member to operations which they know best.

2. SKILLS

SUPERVISOR

19-Sep-2024
AQSA BISTRO PTE. LTD. | 41048 - Central Region
This job post is more than 31 days old and may no longer be valid.

AQSA BISTRO PTE. LTD.


Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

RESTAURANT MANAGER

19-Sep-2024
AL-ABU PTE. LTD. | 41051 - Central Region
This job post is more than 31 days old and may no longer be valid.

AL-ABU PTE. LTD.


Job Description

  • Hire and train staff members.
  • Ensure that health and safety protocols are adhered to.
  • Keep a meticulous record of income and expenses.
  • Order ingredients in the correct quantities for the kitchen staff.
  • Communicate with customers to receive feedback and manage complaints.
  • Open and close the restaurant on time.

Spa Reception Supervisor

19-Sep-2024
Capella Hotel Singapore | 41091 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

The Spa Reception Supervisor is responsible for maintaining all operating aspects of the spa reception including the arrival, departure, and reservations process of all guests. The individual leads the team of spa receptionists and therapists by example to deliver exceptional service.

 

The Role

Spa Reception Operations

  • Perform receptionist tasks
  • Provide spa tours
  • Promote spa services and products
  • Build relationships with guests during service and interaction
  • Obtain feedback from guests for continuous improvement
  • Handle guest complaints by following the procedures and ensuring guest satisfaction
  • Ensure emails and billings are handled efficiently
  • Ensure operational flow and follow up on spa packages, special requests and VIPs
  • Perform opening and closing duties
  • Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation
  • Communicate and escalate occurrences that require attention to management

 

Talent Profile

  • At least 3 years of experience in a luxury spa or similar field
  • Diploma in Spa & Wellness

Duty Manager

19-Sep-2024
Hotel Miramar (Singapore) Ltd | 41097 - Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Miramar (Singapore) Ltd


Job Description

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

  • Attractive Salary Package with AWS and Performance Bonus
  • 5-day work week with 14 days of annual leave, staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
  • Career Progression
  • Training Opportunity

Job Description :

  • To perform check-in and out duties
  • To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
  • To manage guest requests and enquiries professionally
  • To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
  • To assist in the incoming calls efficiently and to connect to the respective guests or department
  • To assist on the wake up calls
  • To ensure effective communication via daily briefings
  • To work closely with other departments and co-workers as part of our team
  • To fulfill any other duties assigned to him/her

Requirements:

  • Singaporeans and PR only
  • At least 1 year experience in a similar capacity in the Hospitality industry
  • Minimum GCE 'O' Level or equivalent
  • Knowledge in Opera PMS is preferred
  • 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume to us.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,600 - $3,200 per month

F&B Supervisor / F&B Captain - SIGN ON BONUS $4000 | Restaurant CAPTAIN

19-Sep-2024
Commonwealth Concepts Pte. Ltd. | 41101 - Central Region
This job post is more than 31 days old and may no longer be valid.

Commonwealth Concepts Pte. Ltd.


Job Description

Join our Telegram channel for timely updates on the newest job vacancies and opportunities: https://www.jobstreet.com.sg/en/job/11032507

 

At our company, we offer a variety of dining concepts for you to choose from, including Japanese fine dining, a Western steakhouse, and a Western firewood restaurant. Join us and be part of our family today ❤️

What you’ll be doing

  • Must have relevant work experience in Western / Japanese restaurant as Front of House
  • Supervise opening, operating, and closing procedures
  • Supervise the preparation and maintenance of mise-en-place for the side station.
  • Efficiently input orders into the Point-of-Sale system.
  • Supervise the implementation of plans to improve and standardize all aspects of operations.
  • Delegate duties and responsibilities to servers and captains.
  • Ensure that all staff adhere to company procedures.
  • Supervise the implementation of plans to improve and standardize all aspects of operations.
  • Train new team members in collaboration with the Restaurant Manager.

 

Benefits:

  • $4000 Sign-on Bonus
  • AWS Bonus 
  • Variable Bonus 
  • Incentives
  • 5-day work week
  • Medical Benefits
  • $10 Co Payment for medical
  • Company insurance 
  • Free Staff Meals
  • $100 Dental benefits
  • $100 Birthday Voucher
  • Fast track career progression
  • Career development and growth opportunities
  • Comprehensive medical and flexible benefits

 

Due to the lack of work quota, this position is only open for Singaporean. Only Singaporean needs to apply.

 

Job Requirements:

  • Must have relevant work experience in Western / Japanese restaurant as Front of House
  • Enjoy cooking and willingness to learn
  • Willing to work on weekends and public holidays
  • Location: Novena MRT, Tanjong Pagar MRT, Queenstown MRT

Bartender - Apex Pavilion

19-Sep-2024
Marina Bay Sands Pte Ltd | 41103 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • Maintain complete knowledge of:
  • All menu items available in the bar.
  • All liquor brands, beers, and non-alcoholic selections available in the bar.
  • Every wine/champagne by the glass and major wines on the wine list.
  • Designated glassware and garnishes for drinks.
  • All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
  • Daily menu specials and out of stock items.
  • Bar layout, table set-ups, hours of operation.
  • Imputing of items in the Info Genesis system.
  • Daily arrival / departure, VIPs.
  • Be aware of in-house group activities, locations and times.
  • Correct maintenance and use of equipment.
  • All department policies / service procedures.
  • Attend line-ups with other staff and review all information pertinent to the day's business.
  • Check own grooming and attire standard.
  • Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.
  • Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
  • Assist other bartenders and service attendants whenever possible.
  • Perform work and side duties in accordance with departmental procedures.
  • Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.
  • Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Upsell to guests whenever possible.
  • Transport linens to bar whenever required.
  • Prepare special items for events in accordance with superior's requests.
  • Attend meal breaks as assigned.
  • Prepare workstations & pantries, ensuring compliance to departmental standards.
  • Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;
  • Ensuring that all procedures are carried out to departmental standards.
  • Participate and contribute in all designated meetings and training sessions.
  • Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.
  • Anticipate, acknowledge and respond promptly to guests requests at all times.
  • Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
  • Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior's assistance.
  • Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
  • Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
  • Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
  • Ensure all assigned closing duties are completed before signing out.
  • Take part in formal training programs.
  • Provide feedback of any problems to the Superior.
  • Work to be part of a cooperative working climate, maximizing productivity and employee morale.
  • Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
  • Review status of assignments and any follow-up actions with Manager on Duty.
  • Successful completion of the training/certification processes.
  • Collect & Analyze Guest Preferences and Comment Cards.





Job Requirements

Education & Certification

  • Diploma in Hospitality and Tourism is an advantage.


Experience

  • Minimum 12 months in bartending experience


Other Prerequisite

  • Meet the legal age to handle alcohol for work purposes

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Senior / Guest Service Assistant (Islandwide)

19-Sep-2024
Far East Hospitality | 41107 - Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Hospitality


Job Description

Responsibilities

  • Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.
  • Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
  • Initiate contact with guests through courtesy calls and provide assistance when needed.
  • Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
  • Perform any other reasonable tasks as assigned.

Requirements

  • Minimum completion of PSLE or its equivalent.
  • Willing to work rotating shifts.
  • Positive attitude with an outgoing personality and good communication skills.
  • Preferred experience in the hospitality industry, along with familiarity of the Opera system.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 October 2024

Chinese Banquet Chef

19-Sep-2024
Capella Hotel Singapore | 41110 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

Position Overview
The Chinese Banquet Chef directs chinese banquet kitchen's operations and guide preparation of food across all workstations. The individual guides all sections of the chinese banquet kitchen's operations and implements continuous improvement across all workstations.

 

The Role

Kitchen Operations

  1. Guide the preparation of chinese banquet kitchen across workstations based on speed and rhythm of service
  2. Guide the plating of chinese banquet items
  3. Guide the preparation of workstations before the start of each service
  4. Prepare roster based on operational needs
  5. Monitor inventory level to ensure sufficient inventory for kitchen operations
  6. Provide on-the-job training and performance evaluation to junior colleagues
  7. Verify cost analysis of new dishes
  8. Perform audits on staff's adherence to the organisation's personal, food and beverage hygiene standards
  9. Provide recommendations for the development of new recipes to renew chinese banquet menus based on sales and suggestions

 

Talent Profile

  1. At least 5 years of experience in a luxury hotel chinese banquets
  2. Experienced in recipe formulation

EAM/Director of Food & Beverage

19-Sep-2024
Capella Hotel Singapore | 41111 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

Position Overview

The EAM, Food & Beverage is responsible for the managing of all F&B outlets, as well as overseeing banquet group functions held within the Hotel. The EAM, Food & Beverage maintains the services and reputation of the Hotel and act as a management representative to guests, while creating new F&B concepts and promotional events or activities so as to maximize profits and to ensure customer satisfaction.

 

The Role

A. Leadership of the Food and Beverage Operations

1. Provide overall leadership and management to the food and beverage operations

2. Achievement of budgeted food sales, beverage sales, labour costs and profitability

3. To support the co-ordination of large group meeting/banquet planners their specific group requirements with the services & facilities offered when required

4. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy.

5. Establish business continuity and crisis management plans across the operations

6. Approve department's learning and development plans to align with organizational strategies

 

Talent Profile:

1. Minimum of 5 years' experience as Director of Food & Beverage in an 5 star luxury hotel

2. Experience in managing well established F&B restaurants with Forbes 5 Stars Standards

Food & Beverage Marketing Manager

19-Sep-2024
Capella Hotel Singapore | 41112 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

 

The Role

  • Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
  • Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
  • Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
  • Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
  • Identify opportunities for growth and narratives to promote F&B offerings
  • Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
  • Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
  • Generate F&B marketing and campaign reports, consumer and market insights presentations
  • Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

 

Talent Profile

  • Bachelor in Business / Marketing
  • 3 to 5 years in Food & Beverage Marketing
  • Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
  • Demonstrate strategic acumen and a passion for F&B and our brand vision
  • Proven track record operating full funnel marketing strategies
  • Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
  • Curious and creative, with a commitment to delivering memorable dining experiences

Bartender

19-Sep-2024
Capella Hotel Singapore | 41115 - Central Region
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore


Job Description

Position Overview

The Bartender prepares and serve alcoholic/non-alcoholic beverages orders to guest in a courteous and efficient manner.

 

The Role

Prepare Beverages

  1. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the Bar
  2. Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list
  3. Prepare a variety of alcoholic and non-alcoholic beverages
  4. Maintain drinkware and beverage equipment needed for beverage preparation
  5. Provide guest with an enjoyable experience
  6. Address guests' queries on different types of beverages
  7. Recommend alcoholic and non-alcoholic beverages and food pairings to guests
  8. Review and update menus and wine lists.

 

Talent Profile

  1. Minimum 2 years' of experience as a Bartender
  2. Possess Singapore food safety certification

Chef De Partie (local/Japanese/Muslim Cuisine/Indian Cuisine

19-Sep-2024
Amara Singapore | 41118 - Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Singapore


Job Description

Job Summary :

Ensure that all menu dishes of highest quality are prepared for events and F&B outlets.

 

Job Responsibilities :

  • Prepare and cook food and present food effectively and efficiently
  • Ensure all cooking equipment are clean and kept properly.
  • Inspect and receive fresh food upon delivery.
  • Assist in inventory control of kitchen supplies and equipment.
  • Upkeep hygiene and cleaning of kitchen and chiller.
  • Assist in food-ordering and stocking levels.
  • Assist in keeping food wastage to a minimum.
  • Perform ad-hoc responsibilities as assigned by the Executive Chef.

 

Job Requirements:

  • 3 Year(s) of relevant experience
  • Possess a Food Hygiene Certificate

 

Interested applicants are invited to send your updated resume in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.

IT Manager

19-Sep-2024
Naumi Hotels SG Pte Ltd | 41120 - Central Region
This job post is more than 31 days old and may no longer be valid.

Naumi Hotels SG Pte Ltd


Job Description

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

We are seeking for a key role to facilitate IT support services for our portfolio of Hotels and offices.

PRINCIPAL AREAS OF RESPONSIBILITY

• Providing end-user support for all PC based hardware, applications, and services.

• End-user support and training for hardware and software.

• Training end users on suite of applications (Office 365 capabilities; Teams, OneDrive, Outlook etc)

• New user setup and orientation.

• Installation and configuring workstations, software, communication services, network printing etc.

• Maintain and provide support and troubleshooting.

• Maintain relationships with partner IT providers as directed by reporting manager.

• Troubleshoot OS, network, firewall and storage related issues.

• Ensure properties are supported with maintained computer systems that support operational requirements.

• Provide technical support for property systems, including but not limited to:

• Administrative/Hotel Network and Servers.

• Workstations and Printers

• Telecommunications Systems including management telephone carriers

• Property Software (e.g., PMS, RMS, CRM etc.).

• Perform system administration and maintenance tasks including Data protection/backup and disaster recovery sites.

• Vulnerability Management: Management of software maintenance/updates (window, etc.). Management of virus protection and end point protection.

• General network and user administration tasks.

• Creating and updating detailed documentation on all property systems for each respective site.

• Liaising and collaborating on IT related projects, including property renovations/refurbishments, etc.

• Handle other system administration tasks and/or special projects as directed by the Group Director of IT & Projects or Group COO.

• Communicate and collaborate with the business regarding operational change, policy and process updates on IT matters.

• Look for and implement innovation and continuous improvement activity in IT

• Promote the services that can be provided by the IT department and ensure effective operational relationships are maintained with other departments.

• Actively participate in training and professional development opportunities

Office 365 and SharePoint administration:

• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability.

• Administration, support, and configuration of MS O365 for staff

• Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)

• Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content

• Administer and support an enterprise-level Microsoft Exchange infrastructure

• Troubleshoot Exchange related issues when alerted by monitoring software

Operational Security, Maintenance and Governance:

• Responsible for logical and physical controls of the company’s IT system by providing, on a quarterly basis, documented assurance that access to computer resources

(data, equipment and facilities) is reasonable and restricted to authorized individuals.

• Perform software upgrades and patches (bios, firmware upgrades, etc.).

• Troubleshoot various Microsoft 365 issues including connectivity and mobility.

• Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage

site collection quota settings.

Financial:

• Contribute to budget establishment and coordination, including approving purchases of equipment and software in line with the approval matrix.

Health & Safety:

• Practice safe work habits following Health, Safety and Environment policies, wear protective clothing where necessary and maintain a clean and tidy work area.

• Report any health or safety hazards and accidents to property Duty Manger, General Manager or your Group Director IT & Projects/Group COO and record on the appropriate Accident Report Form

immediately following an accident. Abide by Rehabilitation Policy.

• Ensure all equipment is kept in good working order and used only for the purpose for which it was intended. Report all broken or damaged equipment to your supervisor.

• Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturers specifications.

• Be fully conversant with departmental fire and evacuation procedures.

EXPERIENCE REQUIRED

• Degree in Information Technology or equivalent with a minimum of 2 years experience in IT managerial role in Hospitality Industry

• Good creative and analytical thinking and problem-solving skills

• Good leadership skills

• Strong human relations skills

• Strong planning, organising and coordination skills

• Good communications (verbal and written) and presentation skills

• Strong working knowledge in:

  1. Hotel and F&B technology – PMS, POS, payment solutions
  2. Management of service desk, or be ITIL certified
  3. Fortigate Firewall, VLAN, L2 switching, Wireless, or be Cisco certified
  4. Windows Server and server virtualisation, or be Microsoft certified
  5. Website development, hosting management, WordPress, Magendo

If you have the required expertise and experience, we look forward to hear from you !

Pastry Chef de Partie (1 Michelin-starred Restaurant)

19-Sep-2024
ZS Hospitality Management Limited | 41064 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

ZS Hospitality Management Limited


Job Description

Responsibilities:

  • Ensure that the preparation and quality of food provided are consistently maintained
  • Prepare ingredients and dishes to ensure they are prepared to the correct recipes and quality
  • Ensure that the ingredients are fresh and have sufficient inventory
  • Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations
  • Perform duties set aside by the Executive Chef

Requirements:

  • Minimum 2 years experiences in dessert or pastry production
  • Experience in luxury hotels or fine-dining restaurants is an advantage
  • Familiar and knowledgeable in East Asian cuisine with European techniques and sustainable gastronomy is an advantage
  • Well-versed in kitchen hygiene, service-oriented and multi-tasking
  • Self-motivated, with good team spirits and ability to learn
  • Good command of written and spoken English and Chinese
  • Candidates with less experience will be considered as Pastry Demi Chef de Partie

Benefits:

  • Tips 
  • Duty Meals
  • Medical Insurance
  • Statutory Holidays
  • Annual Leave
  • 8 days off per month
  • Marriage Leave
  • Excellent Working Environment & Rewardable Career
  • Discretionary Bonus

Location: Central

Chef de Partie

19-Sep-2024
Luxury Hotels & Resorts (Thailand) Ltd. | 41016 - Chiang Rai
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Guest Experience Manager

19-Sep-2024
VargasAndrews | 41083 - Clark Freeport Zone, Pampanga
This job post is more than 31 days old and may no longer be valid.

VargasAndrews


Job Description

Notes before application:

  • This is an independent contractor role. Salary stated in the job advertisement is "all-in"
  • Salary is up to Php 75,000/month "all-in"
  • This is a 42 hours shift per week
  • This role is only available in the Philippines.
  • This is a permanent work-from-home role.

Hiring Company Summary:

The hiring company manages a collection of 44 vacation rental suites situated in the lively locales of Rocklea, Sunnybank, Acacia Ridge, and Kuraby, Queensland. With a strong commitment to values such as customer obsession, accountability, curiosity, efficiency, and teamwork (CACHET), we pride ourselves on delivering exceptional hospitality experiences to our guests, ensuring their stays are not just comfortable and clean but also infused with a touch of personalized excellence.

Position Summary:

We are seeking an enthusiastic Guest Experience Manager to oversee the day-to-day operations of Airbnb properties. The ideal candidate will be proactive, detail-oriented, and capable of managing a variety of responsibilities efficiently. This role involves enhancing guest relations, maintaining high-quality standards, managing staff, and handling administrative tasks.

Key Responsibilities:

Guest Relations (10%):

  • Make decisions around bookings and urgent guest issues.
  • Respond promptly to guest inquiries, concerns, and requests to ensure a positive and seamless experience.

Staff Management (30%):

  • Manage and coach cleaners, ensuring tasks are completed to a high standard.
  • Rostering cleaners and verifying task completion.
  • Attend weekly scrum meetings to discuss issues and tasks.

Administrative Tasks (30% initially, reducing to 10%):

  • Handle data entry and emails.
  • Maintain accurate records and ensure all information is up-to-date.

Property Management (30%):

  • Manage property listings on Airbnb.
  • Accept and modify bookings as needed.
  • Conduct quality control inspections and manage damage claims from guests and/or booking channels.
  • Handle guest reviews and manage claims for any damages.

Skills and Responsibilities:

  • Bachelors degree graduate
  • Project management experience preferred
  • Atleast 5 years of professional experience
  • Airbnb, VRBO, Booking, and property management experience required.
  • Strong commitment to customer service and hospitality.
  • Excellent communication and interpersonal skills.
  • Proven ability to manage multiple tasks and prioritize effectively.
  • Experience in managing staff and coordinating with suppliers.
  • Detail-oriented with strong organizational skills.
  • Proficient in data entry and managing bookings.
  • Technology Savvy

Kitchen Assistant

19-Sep-2024
Olivia's Pizzeria | 41087 - Dagupan City, Pangasinan
This job post is more than 31 days old and may no longer be valid.

Olivia's Pizzeria


Job Description

At least College Level, Utilizing all the necessary kitchen equipment and machinery, & Willing to work on a rotation shift.

Job Type: Full-time

Pay: Php13,000.00 - Php15,000.00 per month

Benefits:

 

  • Company Christmas gift
  • Employee discount
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

 

Schedule:

 

  • Shift system

 

Supplemental Pay:

 

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay

 

Ability to commute/relocate:

 

  • Dagupan City, Pangasinan: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

 

  • kitchen staff: 1 year (Required)

Bartender / Bar Captain

19-Sep-2024
PARKROYAL COLLECTION Marina Bay, Singapore | 41052 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Marina Bay, Singapore


Job Description

As a bartender / bar captain, you will be responsible for the following:

DUTIES & RESPONSIBILITIES:

  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drinks orders
  • Assist the Beverage team in planning drink menus and informing customers about new , special and signature cocktails and promotional activities
  • Selecting and mixing ingredients, garnishing glasses and serving beverages to customers
  • Be an active sales person at the bar to maximize sales and revenue
  • Prepare and present beverage at company standards
  • Address customer inquiries and questions
  • Maintain cleanliness and hygiene of bar area
  • Manage site / outlet and equipment maintenance
  • Handling cash, credit and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register

JOB REQUIREMENTS:

  • Energetic personality
  • Creative and adaptable
  • Excellent Customer Service Focus
  • Team Player
  • At least 1 year of working experience in the related field is preferred for this position
  • Good knowledge of alcoholic beverages

Additional Information:

  • 5-day work week
  • 13th month AWS and Performance Bonus
  • Annual Leave from 10 days
  • Up to 50% Associate Dining & Accommodation Discounts at Group Properties
  • Referral Incentive of S$1,000*
  • Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Senior / Guest Service Assistant (Quincy Hotel)

19-Sep-2024
Far East Organization | 41096 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities
  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
  • Diploma in any field
  • At least 5 years of relevant experience
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System will be advantageous

Front Office Executive

19-Sep-2024
Young Women's Christian Association of Singapore | 41031 - East Region
This job post is more than 31 days old and may no longer be valid.

Young Women's Christian Association of Singapore


Job Description

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Role

The Front Office Executive works under leadership and managerial roles of Front Office function in accordance with the service standards. He/She must be a friendly and outgoing individual and possess excellent communication and problem-solving skills. He/she can work well under pressure in a fast-paced environment and is able to interact with culturally diverse guests. He/She is also required to mentor, guide the junior team members. In the absence of the Front Office Manager and duty managers, he/she is responsible for the smooth and efficient operations of the Front Office.

Key Responsibilities:

(i) Manage Front Office Operations

  • Coordinate daily front office activities to ensure operational efficiency.
  • Build rapport with guests to enhance service experience
  • Maintain accurate room status information
  • Responsible for the assignment and blocking of rooms for arrival guests, particularly VIPs guests and Groups.
  • Responsible for the preparation of all the necessary materials, Registration Card, Welcome Folder, Fruit Basket, Cake, Key and etc. prior to VIPs guest arrival.
  • Work closely with fellow colleagues in Reservations and Sales Departments on all VIPs reservations.
  • Ensure that all reservations and cancellation are processed efficiently.

(ii) Drive Service and Operational excellence

  • Deal with guest requests to ensure a comfortable and pleasant stay.
  • Assist in guests/customers complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • Keep up to date with room prices and special offers in order to provide accurate information to guests.
  • Report any maintenance, breakage or cleanliness matters to the relevant Manager.

(iii) Manage Operational Risks

  • Monitor team's compliance with data protection regulation and organisational security procedures for guest registration and credit and cash transactions.
  • Adhere to all fire safety procedures and to assist in the evacuation process.

(iv) Team Management

  • Conduct on-the-job training and provide guidance to Guest Relations Officers.
  • Identify training needs and implement training plans to enhance team capabilities.
  • Monitor team performance and provide feedback for improvement.

Key Requirements:

  • Diploma in Hospitality Management
  • Minimum 2 years of relevant experience in front desk service
  • Good working knowledge of OPERA system would be an advantage
  • Works on shifts including weekends and public holidays
  • Good communications and written skills
  • A team player with multi-tasking skill
  • Good interpersonal and problem-solving skills
  • Strong customer experience management
  • Enjoy meeting people and has a friendly personality

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

Chef de Rang (Service Supervisor) | Odette

19-Sep-2024
Odette Restaurant Pte Ltd | 41036 - East Region
This job post is more than 31 days old and may no longer be valid.

Odette Restaurant Pte Ltd


Job Description

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

  • Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
  • Prioritise the needs of guests and strive to exceed their expectations.
  • Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
  • If dishes require tableside preparation or presentation, you will be required to perform these duties
  • Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
  • Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

  • Go above and beyond to make someone else's day
  • Are thoughtful and kind, while upholding high standards
  • Own outcomes and drive solutions
  • Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Bartender

19-Sep-2024
Wyndham Singapore | 41049 - East Region
This job post is more than 31 days old and may no longer be valid.

Wyndham Singapore


Job Description

Descriptions

Prepare alcoholic drinks and/or cocktails

Maintainance of bar cleanliness and sanitilization

Assist in Inventory, cost control and reduce wastage of bar items

Interact with customers, take down customer orders and serve food & beverages

Requirements

Relevant working experience as Bartender

Creative and able to think out of the box

Excellent interpersonal and communication skills

Outgoing and warm personality

Independent & able to work as a team

GUEST SERVICE ASSISTANT

19-Sep-2024
U HOTEL SDN BHD | 41075 - Gelugor, Penang
This job post is more than 31 days old and may no longer be valid.

U HOTEL SDN BHD


Job Description

Description

• 5 working days
• Perform all check in, check out, room assignment, room change procedure, new room reservation, booking and ensures all data are completely recorded in the hotel system.
• Greeting guest, answering phones, attend to guest's inquiries, complaint, and request promptly, and courtesy.
• Ensure money in cashier is tally and accurate with the cashiers shift report.
• Maintains Cashier Float money.
• Checking and replying email.
• Manage all communication with other department.
• Responsible for the cleanliness, smooth and efficient operation of the front office counter.
• Perform any other duties as requested by the superiors.
• 3 Shift: Morning/Afternoon/Night

Company

Urban, Understated, Utterly Unique, U Hotel Penang

Front Office Manager

19-Sep-2024
GURNEY BAY HOTEL, A PARKROYAL PARTNER HOTEL | 41018 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

GURNEY BAY HOTEL, A PARKROYAL PARTNER HOTEL


Job Description

Job Description

  • Manage the various sections’ managers and executives i.e Concierge, Front Desk, and One Connect to ensure day-to-day operations are effective and efficient;
  • Work closely with IT to drive PMS and all FO related softwares are consistently updated and familiarize to the team;
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy;
  • Ensure that all guests and groups stay experience are managed positively;
  • Assist to inspect rooms assigned to VIPs before their arrival. Meet and lead the VIPs to their rooms and ensure that the complimentary amenities are provided;
  • Ensure that GM, Secretary, Sales and other relevant Departments are informed of the VIPs;
  • Ensure keys in his/her custody are issued only to authorised personnel;
  • Initiate correspondence regarding enquiries, reservations, and complaints;
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department;
  • Spot check on sections’ cash floats and storage of valuables/luggage in accordance to Hotel’s guideline;
  • Ensure all Front Office associates adhere to all finance practises in accordance to Hotel standards;
  • Manage the department’s P&L and ensures expenses are within budget approval;
  • Work closely with IT / Engineering to ensure all IT systems (software/hardware) and equipment are functioning in order;
  • Recruit of new personnel and ensuring their orientation / progress are closely monitored by playing mentorship to all the associates;
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue;
  • Assist to maximise revenue and occupancy from group allotments;
  • Manage high house / overbook logistics;
  • Follows up in credit limit report, ensure all guests balanced checked daily;
  • Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency;
  • Able to plan, execute, of training activities set;
  • Conduct monthly section meeting with perspective section leaders, evaluate past month performance and advise on method of improvement;
  • Follow up closely after meetings to ensure we achieve the goal set during the monthly meeting;

Duty Manager

19-Sep-2024
M SUMMIT 191 SDN BHD | 41067 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

M SUMMIT 191 SDN BHD


Job Description

DUTY MANAGER

A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing checkin and check-out procedures.

     Job Description

  • Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service
  •  Ensure correct communication between Front Office and other internal departments
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Assist Front Office management in the training and development of the team
  • Assist Front Office management in reaching key KPI index such as guest satisfaction, upselling results and guest personalization.
  • Liaise with the Front Office Manager to establish, review, and monitor standards within each section of the department.
  • Organize effectively and efficiently the Front Office operations according to policies and procedures

 

Job Requirements:

  • Diploma or Degree in Hospitality Management or relevant certification in Tourism Management and customer services experience.
  • 2-3 years as a front office supervisor or Assistant Manager.
  • Required language: Bahasa Malaysia & English (Mandarin is added advantage)
  • Malaysian Citizen only.

 


Summary of role requirements:
  • Looking for candidates available to work:
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 October 2024
  • Expected salary: RM2,500 - RM4,500 per month

Front Office Duty Manager

19-Sep-2024
Putrajaya Marriott Hotel | 41197 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

Putrajaya Marriott Hotel


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities 

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Junior Sous Chef (Cold Kitchen)

19-Sep-2024
Conrad Hong Kong | 41065 - Hong Kong
This job post is more than 31 days old and may no longer be valid.

Conrad Hong Kong


Job Description

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.

Responsibilities

  • Responsible for the food production and daily operations of the Cold Kitchen 
  • Ensure quality of the food items are maintained to the highest standards
  • Ensure compliance of food safety and hygiene standards at all time
  • To maintain all standards of operation in the absence of the Sous Chef
  • Manage food cost controls and monitor stock of kitchen supplies

 

Job Requirements

  • Diploma in culinary related disciplines or equivalent vocational training certificate
  • 8 years of culinary experience gained in luxury hotels
  • Thorough knowledge and experience of menu planning and cost-control
  • Well-versed in kitchen hygiene
  • Team player with good communication skills

Supervisor

19-Sep-2024
Style Fashion Salon | 41039 - Hougang, North-East Region
This job post is more than 31 days old and may no longer be valid.

Style Fashion Salon


Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

Guest Relations Executive

19-Sep-2024
Capri by Fraser Johor Bahru | 41071 - Johor Bahru, Johor
This job post is more than 31 days old and may no longer be valid.

Capri by Fraser Johor Bahru


Job Description

Description

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Company

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality operator with Gold-Standard serviced apartments, hotel residences, and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, the Middle East, Africa, Europe, and the UK.

Capri By Fraser is the latest hotel residence in JB! Situated in the city heart-center, we are in the good company of commercial, transportation, entertainment, shopping, dining, and lifestyle establishment such as City Square mall, Kotaraya Shopping mall, PERSADA Convention Centre, etc.

Built with 316 rooms, we provide good living infrastructure and leisure options for guests. With breathtaking city views, an Executive club lounge, Asian culinary, this smart hotel residence is a destination in itself.

The Fraser family
In our team, we will nurture you to the fullest of your abilities, grooming you with structured training programs and giving you exposure to the world’s best practices

Supervisor

19-Sep-2024
DAN HANA SALON PTE. LTD. | 41040 - Jurong East, West Region
This job post is more than 31 days old and may no longer be valid.

DAN HANA SALON PTE. LTD.


Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

F&B Management Trainee/Service Crew

19-Sep-2024
The Supreme HR Advisory Pte Ltd | 41121 - Jurong East, West Region
This job post is more than 31 days old and may no longer be valid.

The Supreme HR Advisory Pte Ltd


Job Description

  • Can locate near your home
  • 5.5 days work
  • Attractive Salary Package
  • Company Benefits & Incentives
  • Company Industry F&B

Interested applicants can send your resume to ✉ 3lin06537@gmail.com or WhatsApp: +65 92307208 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

 

Job Description:

  • Greet and assist customers with our self-ordering kiosk
  • Maintain cleanliness of tables and dining areas
  • Assist with food preparation and ingredient refills as needed
  • Seek feedback from our customers on our mala

Requirements:

  • Training provided

 

Foo Hui Lin (Coco) Reg No: R24124249
The Supreme HR Advisory Pte Ltd EA No: 14C7279

Supervisor

19-Sep-2024
New Gen @ 03 | 41050 - Khatib, North Region
This job post is more than 31 days old and may no longer be valid.

New Gen @ 03


Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

Sales Manager - Leisure

19-Sep-2024
Anantara Rasananda Koh Phangan Villas | 41054 - Khlong Toei, Bangkok
This job post is more than 31 days old and may no longer be valid.

Anantara Rasananda Koh Phangan Villas


Job Description

Sales Manager - Leisure
Anantara Rasananda Koh Phangan Villas
Bangkok Office - The PARQ (MRT Queen Sirikiti)

Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description
You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel. You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for.

Qualifications
• Bachelor's degree in marketing or related field
• Pro-active, self motivated, loves challenges
• A minimum of 3 years of relevant work experience in a 5 star Hotel
• Excellent communication skills
• The ability to achieve sales targets and work in a highly pressurized environment
• Passion to lead and a desire to succeed

Additional Information
This position is based in Bangkok Office, The PARQ near MRT Queen Sirikit and this position is offering local package only

Resort Manager (The Retreat Koh Chang & The Chill Koh Chang)

19-Sep-2024
K.G. Corporation Co., Ltd. | 41015 - Ko Chang, Trat
This job post is more than 31 days old and may no longer be valid.

K.G. Corporation Co., Ltd.


Job Description

Job Summary

The Resort Manager will oversee the operations of two 5-star boutique resorts in Koh Chang—The Retreat Koh Chang and The Chill Resort & Spa Koh Chang (each with 38 rooms). The role requires a leader committed to delivering guest happiness, fostering a positive and collaborative work environment, and creating a warm, home-like atmosphere at both properties. In addition to ensuring seamless day-to-day operations, the Resort Manager will drive continuous improvement initiatives, with a focus on enhancing service quality through staff training and SOP implementation, introducing new service offerings to elevate the guest experience, maintaining facilities to the highest standards, and championing the resorts’ commitment to sustainability efforts.

 

Key Responsibilities

Operations Management
• Ensure exceptional guest satisfaction and maintain the highest service standards.
• Develop, implement, and continually refine standard operating procedures (SOPs) across all departments.
• Oversee day-to-day operations, ensuring seamless communication between departments including front office, housekeeping, F&B, maintenance, guest services, spa, gardening and back-office.

Staff Management
• Lead recruitment efforts to build and maintain a strong, cohesive team.
• Facilitate training programs across departments to elevate service levels and introduce new offerings.
• Foster a positive, growth-oriented work environment with regular performance reviews and development plans.
• Allocate staff effectively between the two resorts based on occupancy levels and operational needs.

Guest Relations
• Proactively manage guest complaints, ensuring prompt resolution and exceeding customer expectations.
• Regularly review guest feedback to implement continuous improvements.
• Cultivate relationships with guests, in particular repeat guests, and ensure special attention to VIPs.

Facilities and Maintenance
• Conduct regular facility inspections and coordinate with maintenance departments to ensure facilities are kept in great condition, and ensure high standards of safety, cleanliness, and compliance with regulations.
• Oversee maintenance plans and coordinate with the maintenance team for timely repairs and improvements.

Marketing and Sales
• Develop strategies for increasing non-room revenue, coordinating with relevant departments for smooth execution.
• Collaborate with the marketing team to drive occupancy and promotional campaigns.
• Support marketing efforts related to social and environmental sustainability and engage with the Provincial Tourism Committee.

Event Management
• Supervise and manage resort events, working closely with relevant departments to ensure successful execution.

Financial Management
• Develop and manage the resort’s annual budget and monitor financial performance, including profit and loss, expenses, and forecasts.

Reporting
• Provide monthly reports to the Managing Director on the resorts’ financial performance, guest feedback, and operational insights.
• Review departmental reports for accuracy and provide strategic recommendations for improvements.

Compliance and Safety
• Ensure compliance with all local, state, and federal hospitality regulations.
• Maintain safety protocols and efficiently handle any emergency situations.

 

Qualifications

  • Experience: Minimum 5 years of experience managing luxury resorts, with strong preference for boutique 5-star environments.
  • Leadership: Proven track record in team leadership, staff development, and fostering a positive, service-focused culture.
  • Guest Service: Passionate about guest service with a strong background in guest relations or front office management.
  • Attention to Detail: Keen eye for detail, with a proactive approach to ensuring high standards across all operations.
  • Hands-on Approach: Proactive, problem-solving mindset, with the ability to plan, prioritize, and delegate effectively.
  • Skills: Strong communication, coordination, and organizational skills. Proficient in hotel management systems (e.g., Comanche).
  • Sustainability: Interest in sustainability and community development, with the desire to actively contribute to social and environmental initiatives.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays.
  • Multilingual Skills: Multilingual abilities are a plus.
     

Front Office Talent

19-Sep-2024
TAGAHAN SDN BHD (MERCURE KOTA KINABALU CITY CENTRE) | 41074 - Kota Kinabalu, Sabah
This job post is more than 31 days old and may no longer be valid.

TAGAHAN SDN BHD (MERCURE KOTA KINABALU CITY CENTRE)


Job Description

Description

The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel receptionist’s attitude and behavior should reflect that at all times.

- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed

Company

Mercure Kota Kinabalu City Centre brands offer as many experiences as there are desires, inspired by places and people.

As part of Accor, with approximately 250,000 employees around the world we are ready to welcome our guests. That also means, you have the opportunity to grow with us locally and internationally.

With our DNA Foundations, we constantly reinvented its business to keep pace with the world around it, with the goal of providing innovative, high quality products.

Empowering our people is the KEY, where we place people at the heart of everything we do.

FOOD & BEVERAGE ASSISTANT

19-Sep-2024
MIMPI PERHENTIAN RESORT SDN. BHD. | 41079 - Kuala Besut, Terengganu
This job post is more than 31 days old and may no longer be valid.

MIMPI PERHENTIAN RESORT SDN. BHD.


Job Description

Description

1. Stay focused on the resort’s Vision and ensuring all tasks carried out are in accordance to the resort’s established Mission Statement.
2. Welcome all guests to the outlet, take accurate orders and offer recommendation and suggestions.
3. Serve all orders promptly with correct table settings. Be familiar with all service sequence.
4. Ensure room service orders are delivered accordingly. Clear all soiled plates and tray left along the floors promptly upon request or based on pre-determined schedule.
5. Be sensitive towards special guest preference, eg : allergic to certain food, gluten-free, etc. Ensure these special requests are communicated accurately to the kitchen team.
6. Prepare take-way foods or picnic baskets upon request.
7. Familiar and practise food safety requirement (FSR) and Halal Certification hygiene standard.
8. Follow standard recipe properly in producing beverage and selected food items.
9. Be aware of usage of all materials and supplies, to minimize wastages and costs.
10. Work closely with the kitchen team in ensuring highest food quality is produced for guests.
11. Carry out cashiering duties including payment collection and postings for the outlet. Ensure sufficient cash float with various denominations is maintained.
12. Ensure all set up in the outlet is ready prior to the commencement of meal period. Provide special and personalize set up for special occasions, eg : honeymoon, anniversary, etc.
13. Provide excellent and warmth service to all guests with a genuine smile.

Company

MIMPI Perhentian situated at Long Beach, Perhentian Kecil. Located nearby to jetty and a minute walking distance to the beach. The tropical waters around the Perhentians are clear with turquoise hues, it provides the perfect setting to enjoy the fantastic coral reefs and amazing marine life. Experience the wonderful sound of natures, the ocean was forging its own sea-song and the palpitating pulse of the sea was steady and peaceful.

As our guest you will be able to enjoy usage of our facilities and gain access such as indoor & outdoor restaurant, snack bar, elevator, salt water swimming pool, day spa, PADI dive centre, souvenir kiosk, recreation counter, knowledge corner and our 24 hour front desk located in the reception area.

5-Star Hotel F&B Front of House

19-Sep-2024
Agensi Pekerjaan | 41069 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Agensi Pekerjaan


Job Description

Positions available:
Guest Experience Lead (FOH) – 100 Vacancy
Monthly Salary:  SGD $3,300 - $3,600
Qualification: 
• Diploma & SPM certificate in any courses
• Minimum 1 year of F&B in Hotel & fine dining restaurants
• Must communicate fluently in English 
Hospitality Executive (FOH) – 100 Vacancy
Monthly Salary:  SGD $4,100 - $4,400
Qualification: 
• Degree certificate in any courses 
• Minimum 3 - 4 years of F&B or Culinary Supervisory level in 4- 5 Star Hotel & fine dining restaurants

Summary of role requirements:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 01 November 2024
  • Expected salary: RM8,580 - RM14,520 per month

HOTEL FRONT OFFICE ASSISTANT

19-Sep-2024
Majestic 13 Sdn.Bhd. | 41076 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Majestic 13 Sdn.Bhd.


Job Description

Description

CHECK-IN CHECK-OUT
GUEST RELATIONS
SHIFT MANAGEMENT
INVENTORY MANAGEMENT
ADMIN MANAGEMENT
RESERVATION MANAGEMENT

Company

CEMPAKA at Menara PGRM has hosted numerous facilities for various small and large MICE events .

Front Office Assistant Manager

19-Sep-2024
PURNAMA HOTEL LIMBANG | 41072 - Kuching, Sarawak
This job post is more than 31 days old and may no longer be valid.

PURNAMA HOTEL LIMBANG


Job Description

Description

The Front Office Assistant Manager plays a vital role in the hospitality industry, supporting the Front Office Manager in daily operations and ensuring exceptional guest experiences. This position involves supervising and training front desk staff, addressing guest inquiries and complaints, and maintaining high service standards.

Key responsibilities include managing check-in and check-out procedures, handling reservations, and preparing reports on occupancy and guest feedback. Collaboration with departments like housekeeping is essential for seamless service delivery.

Candidates typically hold a bachelor’s degree in hospitality management and have at least two years of supervisory experience. Strong communication, leadership, and organizational skills are essential, along with proficiency in front office software.

Overall, the Front Office Assistant Manager is dedicated to enhancing the guest experience while effectively overseeing front desk operations.

Company

Penview Hotel is located in Kuching, a 10-minute drive from the Central Business District. It features a restaurant and air-conditioned rooms with a TV. Free Wi-Fi and parking are provided.

Hotel Penview is a 10-minute drive from Petra Jaya Suburb and Borneo Convention Centre. Kuching International Airport is 8.5 km from the hotel.

Guestrooms at Penview come with hardwood furnishings, and are equipped with a minibar and tea/coffee maker. Hot shower facilities and toiletries are also provided in the en suite bathroom.

Front Office Supervisor

19-Sep-2024
PURNAMA HOTEL LIMBANG | 41073 - Kuching, Sarawak
This job post is more than 31 days old and may no longer be valid.

PURNAMA HOTEL LIMBANG


Job Description

Description

The Front Office Supervisor plays a crucial role in the hospitality industry by overseeing daily front desk operations and ensuring exceptional guest service. This position is vital for creating a welcoming atmosphere and maintaining high operational standards.

Key responsibilities include ensuring guest satisfaction by promptly addressing inquiries and resolving issues. The Supervisor also manages and trains front desk staff, schedules shifts, and conducts performance evaluations to maintain a well-trained team.

Operationally, the Supervisor oversees check-in and check-out processes, ensuring accurate handling of reservations and billing while monitoring compliance with hotel standards. Collaboration with other departments, such as housekeeping and maintenance, is essential for seamless service delivery.

Candidates typically need a high school diploma, with a preference for a degree in hospitality management, along with previous supervisory experience. Strong communication and organizational skills are essential for success in this fast-paced role.

In summary, the Front Office Supervisor is key to enhancing the guest experience by balancing guest relations, staff management, and operational oversight.

Company

Penview Hotel is located in Kuching, a 10-minute drive from the Central Business District. It features a restaurant and air-conditioned rooms with a TV. Free Wi-Fi and parking are provided.

Hotel Penview is a 10-minute drive from Petra Jaya Suburb and Borneo Convention Centre. Kuching International Airport is 8.5 km from the hotel.

Guestrooms at Penview come with hardwood furnishings, and are equipped with a minibar and tea/coffee maker. Hot shower facilities and toiletries are also provided in the en suite bathroom.

Nail Artist

19-Sep-2024
LUNA SPA & BEAUTY SALON | 41020 - Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

LUNA SPA & BEAUTY SALON


Job Description

QUALIFICATIONS :  
• Providing excellent customer service 
• Maintaining clear and effective client
• Handling bookings and efficiently scheduling appointments.
• coordinating stait schedules to ensure
• Managing financial transactions and
• Monitoring stock levels and preparing accurate order reports.
• keeping the reception and waiting areas
• Being knowledgeable about the products 

Persyaratan minimum:
  • Tersedia jam fleksibel
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP

CATERING CHEF ( 40,000) MANDALUYONG

19-Sep-2024
Dempsey Resource Management Inc. | 41088 - Mandaluyong City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

 With own car and license to drive.
 Proven experience as a Catering Chef or similar role.
 Strong knowledge of food safety and sanitation standards.
 Excellent organizational and leadership skills.
 Ability to work under pressure and meet tight deadlines.
 Ability to manage a team effectively.
 Detail oriented and has strong problem-solving, communication and interpersonal
skills.
 Ability to work flexible hours, including evenings and weekends.
 Physical stamina to stand for long periods and lift heavy items.
 Commitment to delivering exceptional service.

(Urgent)Front of House - Megamall

19-Sep-2024
Bravefoods Global Concepts Holdings Inc. | 41138 - Mandaluyong City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Bravefoods Global Concepts Holdings Inc.


Job Description

Location:
SM Megamall

Positions:
Front of House (FOH)

Qualifications:
* Willing to undergo training
* With or without experience
*Strong customer service and food preparation skills
* Work fulltime
** Must be a team player, hardworking and trustworthy
**Capacity to multi-task effectively
For interested applicants, kindly send your resume to careers@bravefoodsglobal.com or hr@bravefoodsglobal.com with the subject title: Position - Name (ex: FOH- Jasmin Valdez)

Adventure Zone Manager

19-Sep-2024
Shangri-La's Boracay Resort & Spa | 41022 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, the former military base and city centre.  With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 98 exclusive Horizon Homes, the building is destined to become a Manila landmark.  The new hotel complements the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower is be located along 30th Street corner 5th Avenue, within the new, fast-developing Taguig business district.  A 30-minute drive from the international airport, the hotel will also be close to the Manila Golf Club and Manila Polo Club, and 10 minutes away from the Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls. 

DUTIES

Under the direction of the Director of Sports and Recreation, the Adventure Zone Manager is responsible directing and ensuring that Adventure Zone's (A multi-level indoor playground for children with activities for three age levels and children's party rooms) operation in accordance with the policies, standards, and guidelines established by the hotel.

REQUIREMENTS

  • Preferably a college graduate

  • Preferably with minimum 2 years experience in an international hotel or 3 years in the same capacity.

  • Preferably a certified first-aider  and knows basic CPR.

  • Preferably with kid teaching experience.

  • Preferably fluent in both oral and written English.

  • Creative and with an eye for details.

  • Outgoing and people oriented.

  • Motivator, self-starter and a team-builder.

  • Displays initiative and commitment to professional values

Bartender - Paiza Sky Residence

19-Sep-2024
Marina Bay Sands Pte Ltd | 41102 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • Maintain complete knowledge of:
  • All menu items available in the bar.
  • All liquor brands, beers, and non-alcoholic selections available in the bar.
  • Every wine/champagne by the glass and major wines on the wine list.
  • Designated glassware and garnishes for drinks.
  • All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
  • Daily menu specials and out of stock items.
  • Bar layout, table set-ups, hours of operation.
  • Imputing of items in the Info Genesis system.
  • Daily arrival / departure, VIPs.
  • Be aware of in-house group activities, locations and times.
  • Correct maintenance and use of equipment.
  • All department policies / service procedures.
  • Attend line-ups with other staff and review all information pertinent to the day's business.
  • Check own grooming and attire standard.
  • Meet with Captains, or Manager to review daily specials and out of stock items. Ensure that other members of the staff are aware of such changes.
  • Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
  • Assist other bartenders and service attendants whenever possible.
  • Perform work and side duties in accordance with departmental procedures.
  • Maintain storage areas with proper supplies, organization, and cleanliness. Rectify any cleanliness/organization deficiencies as requested by superiors.
  • Replenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
  • Upsell to guests whenever possible.
  • Transport linens to bar whenever required.
  • Prepare special items for events in accordance with superior's requests.
  • Attend meal breaks as assigned.
  • Prepare workstations & pantries, ensuring compliance to departmental standards.
  • Ensure that all materials, equipment are in complete readiness for service in accordance to business needs;
  • Ensuring that all procedures are carried out to departmental standards.
  • Participate and contribute in all designated meetings and training sessions.
  • Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. Report any defects to Manager on Duty.
  • Anticipate, acknowledge and respond promptly to guests requests at all times.
  • Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry.
  • Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest satisfaction. Advise of the problem and if unable to solve the problem, ask for superior's assistance.
  • Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction.
  • Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
  • Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
  • Ensure all assigned closing duties are completed before signing out.
  • Take part in formal training programs.
  • Provide feedback of any problems to the Superior.
  • Work to be part of a cooperative working climate, maximizing productivity and employee morale.
  • Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
  • Review status of assignments and any follow-up actions with Manager on Duty.
  • Successful completion of the training/certification processes.
  • Collect & Analyze Guest Preferences and Comment Cards.





Job Requirements

Education & Certification

  • Diploma in Hospitality and Tourism is an advantage.

Experience

  • Minimum 12 months in bartending experience

Other Prerequisite

  • Meet the legal age to handle alcohol for work purposes

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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