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Assistant Hotel Accountant |
Featured |
Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
This challenging full time hands-on position is for you if you:
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
KITCHEN ASSISTANT |
14-Sep-2024 | |
TEMPUS ONE PTE. LTD. | 40739 | - Central Region | |
Preparation of cooking items and cleaning work,
Monday to Friday full day, Saturday 5pm to 10pm,
Sunday and Public Holidays Off
Meals provided
Near Raffles Place MRT
No experience required.
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F&B Service Captain (Central / East / $2600) [FH|FS] |
14-Sep-2024 |
MCI Career Services Pte Ltd | 40764 | - Central Region | |
We are seeking talented individuals with a strong enthusiasm for the Food and Beverage industry to join our team!
Benefits
Responsibilities:
Requirements:
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
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Restaurant Supervisor ($$000 / Central / East) [FH|FS] |
14-Sep-2024 |
MCI Career Services Pte Ltd | 40765 | - Central Region | |
To join our team, we are looking for highly driven and experienced individuals to fill the position of Restaurant Supervisor or Senior Supervisor.
Responsibilities:
Requirements:
Benefits
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Wagashi Chef |
14-Sep-2024 | |
ICE & TIME PTE. LTD. | 40766 | - Central Region | |
Join Our Team at Japanese Shaved Ice & Wagashi Tea Shop!
Position Title: Wagashi Chef / Shaved Ice Chef
Type: Full-Time/Part-Time
Location: 44 craig road
Eligibility: Singapore Citizens and PRs
Position Overview:
We are seeking talented and passionate individuals to join our team as Wagashi Chefs or Shaved Ice Chefs. The ideal candidate will have experience in preparing traditional Japanese sweets and a strong understanding of Wagashi techniques and ingredients. However, if you are enthusiastic about Japanese cuisine but lack experience, we welcome your application and will provide training in the necessary techniques. This role involves crafting high-quality Wagashi and shaved ice, ensuring exceptional taste and presentation, and contributing to our commitment to delivering an authentic Japanese dessert experience.
Key Responsibilities:
Qualifications:
Benefits:
How to Apply:
Please send your resume and a detailed cover letter to [Your Contact Information]. Alternatively, you can contact us via WhatsApp at 86666789.
We look forward to welcoming you to our team!
Chef De Partie |
14-Sep-2024 | |
The Flying Squirrel | 40769 | - Central Region | |
Company Overview
The Flying Squirrel is a modern casual dining restaurant which serves modern Japanese tapas-style dishes.
We aim to provide excellent service to our customers with fun, casual and unconventional experience.
We are now looking for the right candidate for the position of Sous Chef to grow with us:
Responsibilities and Duties
Requirements and Qualifications
Service Supervisor |
14-Sep-2024 | |
The Flying Squirrel | 40770 | - Central Region | |
Job Title
Outlet Supervisor (min 3 years experience) / Outlet Manager (Min. 5 years experience)
Reports To
Management Office
Company Overview
The Flying Squirrel is a New York inspired sushi bar is a modern casual dining restaurant which serves modern Japanese tapas-style dishes.
We aim to provide excellent service to our customers with fun, casual and unconventional experience. We are now looking for the right candidate to grow with us:
Responsibilities and Duties
v Conduct staff training and performance appraisal
v Perform detailed inventory, wastage and SOP checks
v Manage ordering and food/beverage cost well
v Manage day to day operational matters
v Good with Microsoft Word & Excel
v Able to multi task between administrative work and outlet operations
v Perform other duties as assigned by the Management.
Requirements and Qualifications
v Excellence interpersonal and communications skills
v Passionate in delivering top quality customer service and assistance to customers
v Possess good product knowledge of food and beverages
v Ability to train all level of staff and possess good leadership qualities
v Able to understand management requirements and perspectives and communicate well with management team.
v Excellent verbal & written English language skills
Junior Sous Chef |
14-Sep-2024 | |
The Flying Squirrel | 40771 | - Central Region | |
Company Overview
The Flying Squirrel is a modern casual dining restaurant which serves modern Japanese tapas-style dishes.
We aim to provide excellent service to our customers with fun, casual and unconventional experience.
We are now looking for the right candidate for the position of Junior Sous Chef to grow with us:
Responsibilities and Duties
Requirements and Qualifications
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Sous Chef (Korean Cuisine) - (Changi / UP$4000) [FH|FS] |
14-Sep-2024 |
MCI Career Services Pte Ltd | 40763 | - Changi, East Region | |
We are seeking those who have a strong interest in Korean cuisine.
Responsibilities:
Requirement
Benefits:
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
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Executive Assistant Manager (Hotel Operations) |
14-Sep-2024 |
Worldwide Hotels Management (H) Pte. Ltd. | 40730 | - Chinatown, Central Region | |
The Role - Executive Assistant Manager
Job Requirements
PASTRY CHEF |
14-Sep-2024 | |
DAVAO LUXUR VENTURES CORPORATION | 40754 | - Davao City, Davao del Sur | |
· Certificates in culinary arts, pastry-making, baking or relevant field
· Proven experience as Pastry Chef, baker or relevant role
· Willingness to replenish professional knowledge
· In-depth knowledge of sanitation principles, food preparation and baking techniques
· Monitor and check the quality and condition of equipment and baking ingredients
· Observes standard operating procedures in food production
· Able to work quickly and accurately under pressure
· Ability to work shifts, over weekends, and on holiday, as required
· Good communication, team and task management
· Attention to detail, creativity, organizing and leadership skills
· Adaptable and teachable
· Can start immediately
Breakfast Chef |
14-Sep-2024 | |
Invivo F&B Pte Ltd | 40762 | - Downtown Core, Central Region | |
Reports to: Head Chef/Kitchen Manager
Location: SO France
Job Summary:
We're seeking an experienced and skilled Breakfast Chef to join our culinary team! As a Breakfast Chef, you'll be responsible for preparing and presenting delicious breakfast dishes, managing kitchen operations during morning shifts, and maintaining high-quality food standards.
Key Responsibilities:
• Prepare and cook breakfast menu items to order, ensuring quality and presentation
• Manage kitchen operations during morning shifts, including food prep, cooking, and plating
• Maintain a clean and organized kitchen, adhering to health and safety standards
• Supervise and assist kitchen staff during breakfast service
• Develop and implement new breakfast menu ideas and specials
• Collaborate with the culinary team to ensure seamless service
• Maintain high-quality food standards, presentation, and consistency
Requirements:
• Culinary degree or equivalent experience
• Strong knowledge of breakfast cuisine, ingredients, and cooking techniques
• Excellent organizational, time management, and leadership skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong communication and teamwork skills
• Food safety certification (HACCP or equivalent)
Working Hours: 44 hours
• Morning shifts, including weekends and holidays ( flexible scheduling)
Salary range 2.5k to 3k depends upon experience
If you're a skilled Breakfast Chef looking for a new challenge, please submit your application.
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Japanese Head Chef |
14-Sep-2024 |
Proper Concepts Pte. Ltd | 40737 | - Downtown Tanjong Pagar, Central Region | |
Job description:
Job requirement:
Assistant Manager - Front Office |
14-Sep-2024 | |
Andaz Singapore | 40718 | - East Region | |
Come join us to express your Andaz as Assistant Manager – Front Office if the following describes you.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office (Duty Manager) is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. This includes providing support and guidance to fellow associates to ensure a successful and effective operation.
Your Profile
Benefits
** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **
Housekeeping Manager (Hospitality) |
14-Sep-2024 | |
Laguna Hotel Holdings Pte Ltd | 40728 | - East Region | |
JOB DESCRIPTION
Reporting to the Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.
JOB REQUIREMENTS
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Café Chef (Beverages and Pastry) |
14-Sep-2024 |
Plantae Life Co., Ltd. | 40697 | - Huai Khwang, Bangkok | |
We are seeking a passionate and creative Café Chef specializing in both beverages and pastries to join our dynamic team. In this role, you will have the opportunity to design health-conscious, innovative menus while managing kitchen operations to ensure top-notch quality and consistency. If you have a love for creating unique flavors and a commitment to excellence, this is the perfect role for you!
Key Responsibilities:
Qualifications:
Hotel Valet (Head/Executive) |
14-Sep-2024 | |
1969 Business Suites | 40701 | - Ipoh, Perak | |
Job Title: Hotel Valet Attendant
Location: 1969 Business Suites, Perak, Ipoh
Job Type: Full Time Contract
Salary: Full Time Contract (RM2,000 to RM2,500) excluding valet commission
1969 Business Suites Group of Hotels is seeking a courteous and reliable Valet Attendant to provide exceptional parking services for our guests. The ideal candidate will have excellent driving skills, a strong focus on customer service, and the ability to work in a fast-paced environment while ensuring the safety and care of guest vehicles.
Key Responsibilities:
Requirements:
Benefits:
Rooms Division Manager |
14-Sep-2024 | |
The Westin Resort Nusa Dua Bali | 40779 | - Jakarta | |
JOB SUMMARY
Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Housekeeping, Laundry, Spa & Recreation) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
• Verifies that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
• Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
• Understands the brand's service culture.
• Provides excellent customer service by being readily available/approachable for all guests.
• Strives to continually improve guest and employee satisfaction.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
• Verifies that a viable key control program is in place.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Celebrates successes and publicly recognizes the contributions of team members.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Guest Experience Manager - Chinese Speaking |
14-Sep-2024 | |
Amburaya Residence (Kao-Samui) Co., Ltd. | 40773 | - Ko Samui, Surat Thani | |
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Duty Manager |
14-Sep-2024 | |
Wyndham Grand Bangsar Kuala Lumpur | 40740 | - Kuala Lumpur | |
Description
"• Representative of the Senior Management: The Duty Manager is the only representative of the Senior Management 24 hours a day. They must be for this reason very versatile and to be ready to handle some very different situations.
• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of the Wyndham Grand Bangsar Kuala Lumpur.
• The Duty Manager will be in permanent contact with the Front Office Manager to report any guest comment, or problem and to ensure a good co-ordination and quick communication on both sides.
• To maintain per shift an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
• Lobby Co-ordination: The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• Leader of the Communication: The Duty Manager is a leader in the Front Office communication and will be active in the following tasks:
• The Duty Manager will join daily the FOM briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will attend daily the FO Briefing and be very active giving full information & updates to all the FO staff. During the absence of Assistant FOM, the Duty Manager will conduct by his/her own this briefing. They will encourage a good interactivity with all the FO staff, to listen and understand their questions and problems and to give appropriate answers and solutions in line with the Wyndham procedures and organization.
• To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the FO to ensure that clear, constant and updated communication lines are kept with all FO staff.
• Responsible for a detailed Duty Manager handover by going through the activity of the day, the problems found, the follow up to do, the tasks not completed yet…
• Supervision & Controls: The supervision of the Duty Manager covers a very large area and must be oriented on the following topics:
"
"1. To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
2. Responsible to keep all FO Standards and Procedures on line with the Wyndham Policies.
3. Be knowledgeable about Advantage Plus Rewards, A Club, Loyalty Program and other frequent traveler programs.
4. To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
5. To be flexible and willing when asked to fill in any areas where needed to help out in an emergency or difficult circumstance as assigned or required by Management.
6. Responsible in preparing all Front Office Associates duty roster.
7. To ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
8. Responsible to ensure that all Financial and Audit Procedures are respected. The Duty Manager will then realize daily the appropriate controls: Docket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out… Each control will be signed. The Duty Manager will sign the official documents in the field ""Duty Manager"". The Duty Manager will do personally at night time all the controls established in the audit procedures, and report any irregularity to FOM the day after.
9. To ensure that the close day is done correctly and that the number of ""No Show"", ""Rooms Occupied"", Complimentary and ""House Use"" are accurate.
10. The Duty Manager will go through the correspondence of all the arrivals every night to ensure that the conditions and rates confirmed upon reservations are clearly updated and followed up on the Front Office side. To report to FOM any irregularity the day after.
11. The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
12. To keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up.
13. To motivate all the staff regarding the selling and up-selling program and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established.
14. Privacy: The Duty Manager will be attentive to respect the privacy/confidentiality of the information, or guest names available. He/she will ensure not to transmit any guest name, or guest history information.
15. To ensure that all Front Office areas are clear, clean & tidy at any time."
Expertise related to the job
"1. The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
2. In the event of fire, the Duty Manager has to ensure the overall
co-ordination as per emergency procedure established. In the absence of Front Office Manager and Assistant FOM, the Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his duties during Fire and that the guests are well informed of the security measures to be taken.
3. To be in alert and to call Security right away when a guest has a suspect attitude or language, when there is a serious conflict or beginning of fight in the premises of the hotel. Any of these cases has to be reported in the Duty Manager's logbook."
Management and administration
"• The Duty Manager ensures all staff on duty is at all times immaculately groomed and wears correct and complete uniform.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section
• The Duty Manager reports quickly any discipline problem to the Front Office Manager / Assistant Front Office Manager and must be fair in any staff disciplinary action required during their absence.
• The Duty Manager will ensure the full motivation of the team & create a nice atmosphere of work. This is crucial to encourage a better quality of service and minimize the turnover.
• To be responsible for adhering to Wyndham Grand Bangsar Kuala Lumpur staff rules and regulations as detailed in the Wyndham Grand Bangsar Kuala Lumpur staff handbook.
• To be ready and responsible when assigned to perform any other duties or job functions as required by Executive Management, Front Office Manager or Assistant Front Office Manager."
Training & Development
"• Train and develop staff to the highest possible extent.
• To conduct Training Needs Analysis for the entire department.
• To plan, schedule and implement appropriate training interventions at all levels to meet the needs of the department and staff.
• To role coach mid level executives in the department.
• Lead by example: Provides a high quality service and aggressive hospitality towards all customers."
Launched in 2023, Wyndham Grand has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Wyndham Grand presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Wyndham Grand has combined the needs of business and leisure travellers and proposes a Leisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Wyndham Grand hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost care and attention. Wyndham Grand hotels are vibrant places, where an atmosphere of good humour reigns.
Guest Service Assistant |
14-Sep-2024 | |
KING OF THE HILL 8KIA PENG SDN. BHD. | 40745 | - Kuala Lumpur | |
Description
Duties and Responsibilities
• Manages the guest experience by ensuring the followings are provided: -
• Thoughtful and attentive service with relaxed efficiency
• Complete responsiveness to the desire of the hotel guests
• Quality service of the hospitality is optimised in accordance to the quality service standard
• To maintain a good working relationship with your own colleagues and all other departments.
• To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times.
• Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile.
• Ensure all registration cards have the proper information such as; guest’s name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature.
• Register guests promptly following the standard operating procedure for registration, key handling, and message handling, and ensure that they are provided with all the necessary information.
• Verify assigned room status with the computer system and ensure that all rooms given to guests upon check-ins are Vacant Ready
• Ensure guest details are updated in the computer immediately and accurately in order to know guest’s likes and dislikes or if there’s any special request.
• Ensure all telephone calls are answered promptly and clearly in a courteous and friendly manner. All guests’ requests must be well-handled and followed up with the assistance of Telephone Operator.
• Have sound knowledge of all vouchers used or any other remarks pertaining to prepayment, or credit facilities in accordance to hotel policy at the Front Desk.
• Inform Front Office Supervisor or Duty Manager to welcome VIP guests.
• To keep the daily logbook up-to-date by recording the briefing information, follow-ups and guest comments.
• To prepare and print the daily shift reports such as “Arrival/ In-House Guest”, “Back-up” and “Departure Guest”.
• To fill-in the daily “Shift Check List” and complete the tasks assigned by the Duty Manager / Front Office Supervisor at the end of each individual shifts or handover for follow-up, if necessary.
• Ensure that a sale attitude is adopted at all times i.e. Up-selling rooms, restaurants and services available in the hotel, and to maintain awareness.
• Ensure the cleanliness and tidiness of the front desk counter including the maintenance of the equipment at all times.
• Ensure guest room change is minimised and handled in a proper manner, and all relevant departments are being communicated accordingly. Proper authorisation to be obtained from the Front Office Supervisor or Duty Manager.
• Be aware of all hotel activities and layouts of the hotel, as well as, knowledge of the daily Event
• To handle all check-outs promptly for FIT, VIP guests and groups by ensuring all charges are settled and are in accordance with the hotel standard Credit policies.
• Ensure that all checked-out guest rooms keys are collected /returned accordingly.
• Ensure that all last minute consumption charges are posted, such as; Late Check Out, Mini bar, Rebates/ discounts immediately to the guest folios.
• Be responsible for all issued (paid out) and collected funds (advance deposits), and foreign currencies in accordance to the hotel Credit policies.
• Be aware of the currency exchange rates and be alert of the forged currencies and travellers cheques.
• Receive and slot guest bills into the correct guests’ folders. Ensure that all bills for the guests correspond with the guest name, room number and signature.
• Ensure to prepare and balance a cash report and remittance envelope at the end of the shift.
• Ensure that all vouchers for rebate, miscellaneous, paid out and corrections are clearly explained and supported. Vouchers are to be signed by Duty Manger on Duty or any other Managerial Authorities of the Front Office Department.
• Ensure all city ledgers’, Paid Out and all transaction are being checked and signed by the Duty Manager on duty at the end of each shift.
• Ensure that no shortage of the float is encountered.
• Ensure the printing and distribution of the night reports are done correctly and accurately.
• Performs other duties as deemed necessary by the superior.
8 KIA PENG SUITES IS A BRAND NEW SERVICED RESIDENCE IN KUALA LUMPUR.
(SG) 5-Star Hotel Front Office |
14-Sep-2024 | |
Agensi Pekerjaan | 40702 | - Kuala Lumpur | |
Front Office Assistant |
14-Sep-2024 | |
CULVERT (KUCHING) SDN. BHD. | 40743 | - Kuching, Sarawak | |
Description
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.
CompanyNestled in the dense flora and undergrowth of Santubong, Kuching, The Culvert Hotel Resort blends into its lush green environment like a faraway fantasy. Outfitted with eco-friendly room designs and an array of facilities offering adventure and relaxation, the boutique resort promises to take you on a cultural journey of Sarawak’s rainforests and rejuvenate your weary soul.
It all comes together at The Culvert Hotel Resort, as it is located in the centre of most popular sights and beach in Santubong. We present a modern spin on the Resort’s modern environment as well as appreciation for the nature.
From exotic adventures to nature walks, here at The Culvert Hotel Resort, we aim to please every type of guest. So whether you’re a tourist looking for an adventure, looking for an unconventional hotel in Kuching, a couple looking for a romantic vacation, or a local wanting a break from the busy city life, we will have something for you at The Culvert Hotel Resort Kuching, Santubong.
Guest Service Assistant |
14-Sep-2024 | |
HLH INTERNATIONAL SDN. BHD. | 40744 | - Kuching, Sarawak | |
Description
-Welcoming all guest in a warm, friendly and helpful way
-Smile at the guests whenever you are dealing with them; Make attempts to learn and use guest's name at every opportunity
-Understand and able to perform standards and procedures in areas like check in and check out, room change,reservation,cash floats
- Ensure all data are always entered completely into the hotel systems in accordance with reservation
-When on night duties,checks night report,preparing the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case
-Always sell the hotel products and services by using upsetting
-Knowledge on IFCA system is an advantage
Our vision are to become the most preferred hotel, providing excellent products, and services at an affordable price to our customers.
Our mission; our customers are top priority, and we will provide them quality service with care, and comfort so that they have a memorable stay with us.
We recognize the importance of our employees in achieving this, and we will create a positive working environment which encourage their commitment and hard work.
We will strive to be excellent, and will undertake all our business activities with honesty, and in an ethical manner.
Guest Services Assistant |
14-Sep-2024 | |
Boulevard Enterprise (Kuching) Sdn Bhd | 40746 | - Kuching, Sarawak | |
Description
1. Meet and greet hotel guests warmly and courteously. Attend to all guest needs and queries.
2. Sell (eg: walk in guest based on room availability), register and assign rooms to incoming guests, ensure that registration forms are properly filled up.
3. Make sure all check-ins are prepaid or a deposit is collected. All check-in should be keyed into IFCA system accurately and as fast as possible to avoid double rooming.
4. Any room move must notify Housekeeping immediately and changes in IFCA system must be done as fast as possible.
5. All room and rate changes should be notified immediately after the change is reported.
6. Check out departing guests based on the established procedures. Ensure room keys are returned before recording any check out, and ensure settlement of all check out accounts daily.
7. Attach the F&B bills to guest registration cards whenever received from In-Room Dining or coffee house staffs.
8. Post all charges (eg: laundry bill, business centre miscellaneous bill, telephone call, etc) incurred to room folios as soon as they are received.
9. Post all cash, cheques, credit cards payment and advance deposit as soon as they are received. Post all cash refund into system immediately as they received.
10. Master all relevant tasks associated with the preparation of guest registration, guest accounts administration and cash float balancing
Imperial Hotel Kuching is a 4-star business class hotel which sits on top of the Boulevard Shopping Mall and adjoins the Imperial Suites. It is strategically located in the heart of Kuching, just 5-minutes’ drive from the Kuching International Airport (KIA) and 10-minutes to the city’s central business district.
Accounting Manager (Restaurant Work Experience) |
14-Sep-2024 | |
Sanshen consulting | 40755 | - Makati City, Metro Manila | |
Position Overview:
Oversee and ensure the accuracy and timeliness of financial reporting, including monthly, quarterly, and annual financial statements. Review, analyze financial data, set deadlines, provide guidance, and ensure that staff members comply with company and accounting policies.
Qualifications:
· Bachelor’s/Master’s Degree in Accounting, Accountancy or Finance.
· With5 years of experience in accounting/finance as Accounting Manager in a Restaurant
· Certified Public Accountant (required)
· Excellent written and verbal communication and presentation skills
· Proficiency in MS Office Suites (Word, Excel, PowerPoint, etc.)
· Ability to prioritize task and multi-task
· Strong analytical acumen and problem solving skills
· Excellent organizational and collaborative skills
Duties and Responsibilities:
· Overseeing daily transactions (e.g. accounts payable/receivable, general ledger and bank reconciliations)
· Monitor the daily performance of the accounting department.
· Track the progress of the financial and accounting objectives.
· Identifying cash flow problems, petty cash, payrolls, financial irregularities and resolve billing discrepancies or issues.
· Liaising with the department heads to ensure that each department remains within the budget.
· Prepares, maintains accuracy of accounting reports needed by the management and forecast revenue.
· Prepares and manages annual financial statement.
· Works closely with the external auditors for annual financial audit.
· Coordinates with BIR in terms of tax filing and tax returns.
· Reviews and approves payment by verifying documentation and requesting disbursements.
· Reviews bank reconciliation through monitoring of all transactions recorded.
· Reviews assets, liability and capital accounts entries by compiling and analyzing account information.
· Secures financial operations by monitoring and approving financial processing, reporting and auditing.
· Identifies and recommends updates to accounting processes and procedures.
· Maintains confidentiality with sensitive information.
· Report and communicate directly to the VP.
· Performs other related duties as assigned.
Job Type: Full-time
Schedule:
Supplemental Pay:
Education:
Experience:
Republic - Senior Bartender |
14-Sep-2024 | |
The Ritz-Carlton Millenia Singapore | 40781 | - Marina South, Central Region | |
POSITION SUMMARY
Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Bartender / Assistant Bartender |
14-Sep-2024 | |
Molecule Pte Ltd | 40732 | - Newton, Central Region | |
Front Office |
14-Sep-2024 | |
Kalapa Resort Yoga and Retreat | 40748 | - North Kuta, Bali | |
Kalapa Resort and Yoga Retreat Cangguis currently seeking individual with genuine passion to put personalized service above all else in the most honest and sincere manner to join as a Bell Driver / guest service agent .
Job Descriptions:
Qualifications:
Job Type: Full-time
Head Butler |
14-Sep-2024 | |
Kalapa Resort Yoga and Retreat | 40749 | - North Kuta, Bali | |
Night Duty Manager |
14-Sep-2024 | |
Voco | 40738 | - Orchard, Central Region | |
voco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.
Your day to dayvoco Orchard Singapore is seeking a dynamic and passionate Night Manager to be part of this exciting rebranding project. As Night Manager, you will oversee the hotel operations for the night shift to ensure guest service standards are met and that hotel assets are secured and protected.
People
Financial
Guest Experience
Responsible Business
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Hotel API Executive |
14-Sep-2024 | |
Sino Favour Global Compass Philippines Inc. | 40709 | - Pasig City, Metro Manila | |
The Company
“People don’t take trips – trips take people” …
… and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year.
We’re G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.
We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.
We believe that work should be enjoyable, stimulating and fun!
The Role
The Hotel API Executive is responsible for the connectivity for hotel suppliers as well as accountable for the optimal connectivity to Channel Managers. The Hotel API Executive is in charge of supporting Destination Managers and external hotel partners with connectivity related queries and Channel Manager mapping.
Key Activities:
Key Relationship:
The Requirements
The Deal
Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:
Baker - Boracay Based |
14-Sep-2024 | |
Astoria Hotels and Resorts | 40710 | - Pasig City, Metro Manila | |
Job Description
Qualifications
Chef de Partie - Boracay Based |
14-Sep-2024 | |
Astoria Hotels and Resorts | 40711 | - Pasig City, Metro Manila | |
Job Description
Qualifications
Chef de Partie - Cold Kitchen |
14-Sep-2024 | |
Astoria Hotels and Resorts | 40758 | - Pasig City, Metro Manila | |
JOB DESCRIPTION
QUALIFICATIONS
F&B Assistant |
14-Sep-2024 | |
ANCASA ROYALE PEKAN | 40741 | - Pekan, Pahang | |
Description
Greet guest upon arrival and attends to guest requirement
Ensures all dishes that being ordered comes out from kitchen on time and with the correct standards and portioning that being set by the hotel.
Serves all meals and drinks that being ordered by guests according to the standard set by hotel
Attends to guests request and immediately refers problems and complaints to the outlet captain
Ensure work areas are maintain in a safe and sanitary condition, table being set according to the standard of the outlet and ensuring that the outlet is ready for hand over to the next shift.
Ensures that restaurant equipment such as cutleries, glasses and dishes are clean sufficient for the smooth operation of the outlet.
Ensures that the back area (coffee station) is clean and enough of items for the smooth running of the outlet.
Provides current information of tourist attraction, restaurant, entertainment facilities and current events in the local area to the guest
AnCasa Royale Pekan, Pahang is a luxurious, 4-star resort hotel in Pekan, with tasteful accommodation and top-notch hotel amenities to ensure the comfort of its guests. It is situated in close proximity to the Pahang River and within a short distance to nearby local attractions. The stretch by the river bank from the Abu Bakar Royal Mosque heading towards the Sultan Abu Bakar Museum is Pekan’s Heritage Route. As you walk towards the Town from the Sultan Abu Bakar Museum, you can visualise the busy river in the olden days transporting people and goods into this Royal Town.
All 133 guest rooms boast large bay windows with a panoramic view of the river and comfortable beds for a good night’s sleep. Rooms are stylish and fitted with carpeted flooring. Each room will provide you with a TV, air conditioning and a comfortable seating area. Modern en-suite bathroom includes a bathtub and premium bath toiletries.
This hotel in Pekan, Pahang also boasts a large outdoor swimming pool and children’s playground. AnCasa Hotel Royale, Pekan is also a popular destination for couples looking for a wedding venue with a difference at the hotel’s Garden@The Riverfront Marquee.
Spa Therapist |
14-Sep-2024 | |
Renaissance Koh Samui Resort & Spa | 40774 | - Phuket | |
POSITION SUMMARY
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Assistant Manager |
14-Sep-2024 | |
Luxury Hotels & Resorts (Thailand) Ltd. | 40776 | - Phuket | |
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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FRONT OFFICE SUPERVISOR |
14-Sep-2024 | |
Eagle Ranch Resort Port Dickson Negeri Sembilan | 40747 | - Port Dickson, Negeri Sembilan | |
Description
Oversee the daily operations of the front desk and ensure that our guests receive outstanding service from check-in to check-out. providing guidance and support to ensure that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Supervise front desk staff and ensure that all tasks are completed in a timely manner.
- Oversee the check-in and check-out process, ensuring accuracy and efficiency.
- Respond to guest inquiries, requests, and complaints in a professional and courteous manner.
- Ensure that all front desk operations comply with company policies and procedures.
- Handle cash transactions and maintain accurate records of all transactions.
- Coordinate with other departments to ensure that guest needs are met promptly.
- Assist with administrative tasks, such as maintaining guest records and preparing reports.
Qualifications:
- Previous experience in a front office role, preferably in a hospitality setting.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and hotel management software.
- Ability to work a flexible schedule, including weekends and holidays.
- A positive attitude and a passion for delivering exceptional customer
Native American resort style
Food & beverage service
Restaurant Manager |
14-Sep-2024 | |
Viva Wings and Burgers Inc. | 40707 | - Quezon City, Metro Manila | |
Restaurant Manager - For Taiwanese Casual Dining Restaurant
- Preferably with experience in Chinese restaurants
A. Ensures Customer Satisfaction
Executes Quality Service and Cleanliness Standards of the Restaurant
Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.
B. Oversees the Implementation of Sales Building Activities of the Restaurant
Recommends, coordinates and assists in the implementation of Sales Building Programs with the Operations/ Concept Manager.
Conducts analysis and evaluation of current marketing trends and program results.
C. Manages Employee Relations and Productivity
Assists in the selection of new personnel; recommends promotions and oversees execution of training and development of the personnel in his/her Restaurant.
Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication system within the restaurant.
D. Manages Financial Resources
Monitors Sales, Labor Cost and other controllable costs by identifying deviations from desired/ planned results.
Manages inventory of all supplies issued to his department.
Controls restaurant expenses according to plan/ budget; reviews store performance on weekly basis; conducts business reviews on periodic basis and makes recommendations accordingly.
Develops and executes corrective action plan on identified cost deviations from any of the above.
E. Performs and Completes Necessary Reports and Administrative Requirements on Time
Staff Schedules
Validates Payroll Computation
Validates Tip Computation
Operations Sales Report
Periodic Reports
Other reports required by his/her superior
F. Assumes Command Responsibility for the Disciplines, Attendance and Job Performance of all Personnel under Him/Her.
I. Trains New Hires (Supervisors/ Staff)
J. Performs Other Related Duties and Functions Assigned by his/her Superior
Job Specifications:
Graduate of any four (4) year course
With at least three (3) years working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
Knowledgeable in PnL, Store Marketing and People Management
Ability to Interview, Hire and Train staff
With Excellent Communication Skills
Can work long hours
Can speak Mandarin/Fukien is a plus
Available to start ASAP
JOIN US!
Excellent career growth and development opportunities
Competitive salary and Service Charge
With Sales Incentives
10% discount on all Viva Food Restaurants
Duty Manager |
14-Sep-2024 | |
The Mayflower | 40777 | - Riau | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Empowers employees to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures employees understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
• Participates as needed in the investigation of employee and guest accidents.
• Observes service behaviors of employees and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures employees are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Manager - Welcome |
14-Sep-2024 | |
Amburaya Residence (Kao-Samui) Co., Ltd. | 40775 | - Sathon, Bangkok | |
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Guest Experience Manager |
14-Sep-2024 | |
W Hotels | 40778 | - Seminyak, Bali | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Director, F&B (Universal Studios Singapore, S.E.A. Aquarium & Adventure Cove) |
14-Sep-2024 |
Resorts World at Sentosa Pte Ltd | 40772 | - Sentosa, Central Region | |
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Primary Responsibilities
Requirements
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5 Star Hotel Guest Service Executive (UP$3100 / Islandwide) - [FH|CR] |
14-Sep-2024 |
MCI Career Services Pte Ltd | 40760 | - Singapore | |
Responsibilities:
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun
Registration Number: R23115313
EA License No: 06C2859 (MCI Career Services Pte Ltd)
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F&B Management Trainee - Entry Level, No Experience Required |
14-Sep-2024 |
STAFFKING PTE LTD | 40767 | - Singapore | |
Summary:
Job Scope:
Requirements:
Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Cheang Wei Yang (R21102313)
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[Entry Level, $3200 Basic] Management Trainee (F&B) |
14-Sep-2024 |
STAFFKING PTE LTD | 40768 | - Singapore | |
Description:
Job Scope:
Requirements:
Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)
EA License No: 20C0358
Food and Beverage Supervisor |
14-Sep-2024 | |
Marivent Resorts and Hotels Inc. | 40713 | - South Triangle, Quezon City, Metro Manila | |
Duties and Responsibilities:
1. Develop and update menus in collaboration with chefs and culinary staff.
2. Analyze market trends, customer preferences, and feedback to introduce new dishes and improve existing offerings.
3. Ensure menu offerings meet quality standards and cost targets.
4. Source suppliers, negotiate contracts, and maintain relationships to ensure timely delivery of quality products at competitive prices.
5. Monitor inventory levels and implement efficient stock control procedures to minimize waste and optimize resources.
6. Conduct regular inventory audits and coordinate with finance department for accurate accounting.
7. Recruit, train, and supervise food and beverage staff, including servers, bartenders, cooks, and support staff.
8. Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance skills and service standards.
9. Ensure compliance with health and safety regulations, food handling practices, and company policies.
10. Monitor service standards and customer feedback to identify areas for improvement and implement corrective measures.
11. Address customer complaints and ensure prompt resolution to maintain customer satisfaction and loyalty.
12. Lead by example in delivering exceptional service and fostering a positive work culture. 13. Develop and manage budgets, forecasts, and financial reports to achieve revenue and profit targets.
14. Control costs through effective resource allocation, waste reduction, and efficient operations.
15. Analyze financial data and market trends to identify opportunities for revenue growth and cost savings.
16. Coordinate and oversee special events, banquets, and catering services, including menu selection, staffing, and logistics.
17. Collaborate with sales and marketing teams to promote and market food and beverage offerings to attract new customers and increase revenue.
Qualifications, Skills and Experience:
1. Bachelor’s degree in Hospitality Management, or related field.
2. At least five (5) years of progressive experience in the food and beverage industry.
3. Minimum of three (3) years’ experience in a supervisory role, preferably as an F&B Supervisor in a hotel, resort or high-end restaurant setting.
4. Proven track record of successfully managing and overseeing the operations of a food and beverage outlet.
5. Strong knowledge of food safety regulations, quality standards, and health codes.
6. Experience in menu planning, development and implementation.
7. Demonstrated ability to manage and optimize inventory, control costs, and maximize revenue.
8. Familiarity with customer service best practices and a commitment to ensuring a high level of guest satisfaction.
9. Certification in Food and Beverage Supervision.
10. Additional training or certifications in hospitality, restaurant supervision, or relevant areas.
11. Experience in organizing and managing special events, banquets, and themed nights.
12. Strong leadership and team management skills.
13. Excellent communication and interpersonal skills.
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RESORT MANAGER |
14-Sep-2024 |
TST Holdings Corp. | 40752 | - Subic Bay Freeport Zone, Zambales | |
Responsibilities:
Requirements:
Recreation Experience Expert |
14-Sep-2024 | |
The Westin Resort Nusa Dua Bali | 40703 | - Surabaya, East Java | |
POSITION SUMMARY
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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Restaurant Manager |
14-Sep-2024 | |
Maker & Made | 40708 | - Taguig City, Metro Manila | |
Key areas of responsibility
Business Growth:
Engagements:
People First:
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