The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

LA Bella Lifestyle Properties Inc

Job Description

About the role

As the Hotel General Manager at LA Bella Lifestyle Properties Inc', you will be responsible for overseeing and directing all aspects of the hotel's operations. This is a full-time position based in Tagaytay City, Cavite. In this strategic leadership role, you will ensure the hotel runs efficiently and profitably while delivering an exceptional guest experience.

What you'll be doing

• Develop and implement effective strategies to drive revenue growth, control costs and improve operational efficiency

• Manage and lead a team of department heads and hotel staff to deliver superior customer service

• Oversee all hotel operations including front desk, housekeeping, food and beverage, and maintenance

• Develop and monitor key performance indicators to measure the hotel's success

• Ensure the hotel complies with all relevant laws, regulations and brand standards

• Foster a positive and productive work environment to attract, develop and retain top talent

• Build and maintain strong relationships with customers, suppliers and the local community

What we're looking for

• Minimum 5 years of experience as a Hotel General Manager or in a senior operations role within the hospitality industry

• Proven track record of driving revenue growth, improving operational efficiency and delivering exceptional customer service

• Excellent leadership, communication and interpersonal skills to effectively manage a diverse team

• Strong financial management skills with the ability to develop and monitor budgets

• Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance

• Ability to multitask, prioritise and make sound decisions in a fast-paced environment

• Passion for the hospitality industry and a commitment to delivering an exceptional guest experience

What we offer

At LA Bella Lifestyle Properties Inc', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive compensation, opportunities for career advancement, and a f. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.

About us

LA Bella Lifestyle Properties Inc' is a dynamic and rapidly growing hospitality company based in Tagaytay City, Cavite. We own and operate a portfolio of luxury hotels and resorts that cater to both leisure and business travellers. Our mission is to deliver exceptional guest experiences and create value for our shareholders. We are proud of our reputation for excellence and are committed to continued growth and innovation within the industry.

Apply now for this exciting opportunity to join our team as the Hotel General Manager at LA Bella Lifestyle Properties Inc'.

SHELTER INDONESIA GROUP

Job Description

Position Summary:

Oversees the daily operations of the hostess team, ensuring a refined, professional, and welcoming guest reception experience. This role manages guest greetings and seating, reservations through 7Rooms, waiting lists, guest feedback, and team development. The Head of Hostess plays a critical role in creating the first impression and maintaining service excellence in line with fine dining standards.

Responsibilities:

• Ensure all guests are greeted warmly, politely, and professionally, reflecting the high standards of fine dining hospitality.

• Manage the reservation system (7Rooms), including table assignments, special requests, and guest preferences.

• Organize hostess team schedules and ensure optimal staffing and punctuality.

• Conduct regular briefings and training on hospitality, grooming, and guest complaint handling.

• Personally handle VIP guests, regulars, and special occasions with thoughtful attention.

• Coordinate closely with the service, kitchen, and reservation teams to ensure smooth guest flow.

• Manage the waiting list efficiently and provide accurate wait time estimates while maintaining excellent communication with waiting guests.

• Ensure the reception area is always clean, organized, and visually aligned with the restaurant’s premium image.

• Support the Guest Relation & Reservation Manager in developing SOPs and compiling weekly or monthly reports as needed.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Marriott International

Job Description

Marriott International

Job Description

IBIS Singapore on Bencoolen

Job Description

Our Management Trainee Programme offers a comprehensive 24-month rotational training across core operational departments in preparation for a future leadership role within the hotel. This rigorous programme is designed to cultivate the next generation of hospitality leaders.

Trainees will undertake rotations through the following critical departments:

• Front Office
• Food & Beverage (F&B) Service
• Housekeeping
• Reservations

Front Office – Key Responsibilities

· Execute guest check-ins and check-outs with utmost precision and professionalism

· Process payments and related documentation with meticulous attention to detail

· Provide exemplary assistance to ensure optimal guest satisfaction

· Manage incoming calls and respond to inquiries with efficiency and accuracy

F&B Service – Key Responsibilities

· Support Supervisors with critical administrative tasks

· Conduct formal guest greetings and seating arrangements

· Assist Team Leaders in order-taking with precision

· Execute food and beverage service with impeccable efficiency

· Ensure prompt clearance of dishes to the stewarding area

· Maintain immaculate cleanliness and a professional ambiance in the restaurant and bar

· Promptly acknowledge and attend to waiting guests

Reservations – Key Responsibilities

· Ensure meticulous and high-quality data entry, filing, and reporting

· Provide comprehensive and precise information to guests, callers, and hotel staff

· Collaborate effectively with Front Office and other departments to ensure a seamless guest experience

· Rigorously verify that all reservations contain correct and complete information

· Maintain thorough knowledge of local events and attractions to provide accurate recommendations and assistance

Housekeeping – Key Responsibilities

· Provide crucial support to the Housekeeping Manager in maintaining exceptional standards of cleanliness and service

· Participate in interdepartmental meetings as required, representing the housekeeping department

· Execute assigned duties as delegated by the Housekeeping Manager or Assistant Housekeeper with diligence

· Oversee and coordinate uniform fittings and replacements for new staff

· Assist in stringent inventory control of guestroom and public area supplies, maintaining proper PAR levels

· Demonstrate a comprehensive understanding and strict adherence to all security and emergency procedures

· Actively promote sustainable practices by supporting and implementing environmental initiatives within the hotel

Requirements:

• Minimum of one year's demonstrable experience in a hospitality-related position, with a proven track record of excellence in customer service
• Proficiency in Opera Property Management System (PMS) is highly advantageous
• Exceptional communication skills, both written and verbal, with the ability to interact professionally with guests, colleagues, and management
• Advanced proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint
• Demonstrated ability to work collaboratively in a team environment, coupled with a consistently positive and professional demeanour
• Unwavering commitment to flexibility, including the willingness and ability to work rotating shifts, weekends, and public holidays as required by the demands of the hospitality industry

Heritage Hotel Cameron Highlands

Job Description

About the role

Heritage Hotel Cameron Highlands is seeking a talented Front Office Assistant to join our team. This is a full-time position based in the picturesque Cameron Highlands region of Pahang. In this role, you will be the first point of contact for our guests, delivering exceptional customer service and ensuring a seamless experience from check-in to check-out.

What you'll be doing

• Welcoming and checking in guests, ensuring a warm and friendly experience
• Handling guest inquiries and requests in a professional and efficient manner
• Assisting with luggage and providing information about the hotel's facilities and local attractions
• Handling cashiering duties, including processing payments and reconciling accounts
• Maintaining accurate guest records and ensuring data integrity
• Providing concierge services, including making reservations and recommendations
• Communicating effectively with guests in Mandarin and English
• Collaborating with the wider hotel team to deliver exceptional guest experiences

What we're looking for

• Proficiency in both Malay and English, with the ability to communicate clearly and confidently
• Strong customer service orientation and a genuine passion for delivering exceptional guest experiences
• Excellent problem-solving and decision-making skills, with the ability to think on your feet
• Familiarity with hotel management software and computer skills
• Flexible and adaptable, with the ability to work in a fast-paced environment
• A team player with a positive attitude and a willingness to go above and beyond

What we offer

• Comprehensive medical and insurance benefits
• Opportunities for career advancement and professional development
• Discounts on hotel stays and dining at our restaurants
• A supportive and collaborative work environment
• Work-life balance initiatives, including flexible scheduling options

About us

Heritage Hotel Cameron Highlands is a renowned destination resort nestled in the lush highlands of Pahang. With a rich history and a commitment to providing exceptional guest experiences, we are dedicated to creating unforgettable memories for our visitors. Join our team and be a part of our continued success!

Apply now to become our next Front Office Assistant  and be a part of our dynamic hospitality team.

Private Advertiser

Job Description

Our group of companies in need of:

APARTMENT/HOTEL MANAGER

Qualifications:

• Graduate of business or marketing course

• Experience in the hotel industry is a plus factor

• Knowledgeable in reservations and front office management

• Can start immediately

Main Responsibilities:

• Sales and Marketing.

• Able to create and manage marketing campaigns and other lead generation activities.

• Customer service.

• Respond to guests/residents inquiries and complaints in a timely and professional manner and develop positive relationships with guests/residents

• Monitor rent dues from guests/residents.

• Ensure guests/residents safety and well-being.

• Establish and enforce guest/resident house rules and relevant regulations/policies.

Email your letter of application and resume with picture via click "QUICK APPLY!"

Unlisted Collection

Job Description

We are seeking for a Service Captain to join our big family. With an emphasis on a lively, modern and casual vibe that focuses on Sri Lankan cuisine.

Job Description

• Support Restaurant Manager / Assistant Manager in administering all facets of service operations.

• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

• Ensure that the place of work and surrounding area is kept clean and organized at all times.

• Successfully perform opening and closing procedures established for the restaurant.

• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

• Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

• Maintain a good rapport and work relation with staff in within the restaurant.

• Projecting at all times a positive and motivated attitude and exercise self-control.

• Ad hoc duties as assigned by Superior.

Job Requirement

• GCE N / O Level onwards 

• At least 2 years of relevant experience in Front of House (FOH) in F&B Industry.

• Preferably with working in the casual restaurant 

• Able to multitask and work efficiently under pressure

• Good communication and customer service skills

• Having a Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Basic Salary + Birthday Leave + Employee Discount

• Staff meals will be provided 

• Comprehensive Medical & Dental Insurance Coverage

• 5 days work week (Work-Life Balance ) + Good Career Progression

Unlisted Collection

Job Description

Cloudstreet is awarded by Michelin with two stars. ⭐ ⭐ 

We are looking for a group of passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within our family at Cloudstreet.
Come and join our team with an exciting and fulfilling career awaits!

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.

The Role

• Leading service operations

• Up-selling products based on your extensive product knowledge

• Building and maintaining relationships with guests

• Maintaining guest satisfaction levels by being proactive in service operations

• Assuring restaurant set up is complete and walkthrough is done before shift

• Improving procedures and systems

• Conducting basic training and ensure Standard Operating Procedures are adhered to 

Talent Profile

• Excellent service attitude

• GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

• Outgoing personality and able to work in a high-volume environment with the team

• Experienced in service operations in a (formal) restaurant with minimum of 2 year of experience

• Wine knowledge or experience in wine service will be favorable considered

Benefits

• Staff Meals + Staff Benefits + Birthday Leave will be entitled.

• Comprehensive Medical & Dental Insurance Coverage

• 5 day’s work weeks [Work-Life Balance]

Unlisted Collection

Job Description

About us

Marguerite is awarded by Michelin with one star.  ⭐  

Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

                                                                                                    &

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

The Roles are Restaurant Captains / Supervisors

Job Description 

• Take guests through a magical dining experience from welcoming the guest at the front door, all the way through to saying goodbye at the end of the dining experience

• Ensure that the restaurant’s high standard in service, hospitality, hygiene, cleanliness and service systems are reliably always upheld

• Show appreciation to the guests by providing above and beyond hospitality to make their dining experience memorable

• Maintain a positive, self-motivated attitude towards changes, learning, work, tasks that you must complete and your colleagues

• Be supportive of your teammates and help them to complete their tasks and projects

• Takes initiative to support other teammates, creatively solve problems and go above and beyond for guests

• Be a reliable team member in your work and personal life

• Participate and contribute to meetings and training sessions

• Actively contribute to the company’s goals through completing tasks and projects at a high standard of quality and in a timely manner

• Any other appropriate duties and responsibilities as assigned. 

Job Requirement

• GCE ‘O’ Levels or WSQ Advanced Certificate in Food & Beverage Service or equivalent.

• At least 1 to 3 years of F&B experience as Captain / Supervisor in the Casual/ Western Restaurant or Hotel Industry.

• Able to handle all levels of customers 

• Strong communication, interpersonal, public relations, and management skills.

• Able to work independently and in a team

• Only Singaporeans

Benefits

• Basic Salary: $3,000 to $4,500 per month (based on experience)

• Staff Meals + Staff Benefits + Birthday Leave will be entitled.

• Comprehensive Medical & Dental Insurance Coverage

• 5 day’s work weeks

Apply Now to Join Us!

We regret that only short-listed candidates will be notified.

Thank You

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Guest Service Executive ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work
• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests for a supervisor of manager
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures. - Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

Green Canyon Leisure Farms Corp

Job Description

About the role

This is a full-time Hotel Front Office Supervisor position at Green Canyon Leisure Farms Corp. located in Clark Freeport Zone Pampanga. You will be responsible for overseeing the daily operations of the hotel's front office, ensuring excellent customer service and the efficient management of guest arrivals, departures and queries.

What you'll be doing

• Supervise and coordinate the front office team to provide a seamless and exceptional guest experience

• Manage the front desk, reservations, and concierge operations to ensure efficient workflow and optimal service delivery

• Monitor and analyse front office metrics to identify areas for improvement and implement corrective actions

• Resolve guest inquiries, complaints and issues in a prompt and professional manner

• Lead and mentor the front office staff, providing training and development opportunities

• Collaborate with other departments to ensure a cohesive and integrated hotel operation

• Maintain accurate records and documentation related to front office activities

• Assist with the implementation of hotel policies, procedures and compliance requirements

What we're looking for

• Minimum 2-3 years of experience in a front office supervisory role within the hospitality and tourism industry

• Strong knowledge of front office operations, hotel booking reservations, and hotel management principles

• Excellent communication, interpersonal and problem-solving skills

• Proficient in using Xenia or any hotel management software and office productivity tools

• Ability to lead, motivate and develop a team of front office personnel

• Flexible and adaptable to handle changing priorities and guest demands

• Commitment to providing exceptional customer service and a positive guest experience

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Orchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Oasia Cluster consist of Oasia Hotel Novena, Oasia Hotel Downtown, The Clan Hotel and AMOY Hotel.

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests' preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Holiday Inn Express Singapore Orchard Road

Job Description

Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Reservations, Telephone Ops, Housekeeping and Security), ensuring maximisation of guest satisfaction and cost containment of expenses. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

At Holiday Inn® we want our guests to relax and be themselves which means we need you to:

• Be you by being natural, professional and personable in the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for anything
• Show you care by being thoughtful in the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

FINANCIAL RETURNS

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management
• Prepare and submit statistical, performance, forecast analyses and reports as required
• Maintain procedures for security of monies, credit and financial transactions, guest security and inventory control
• Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and up-selling at the front desk

PEOPLE

• Direct day to day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
• Educate and train team members in compliance with brand standards, service behaviours and governmental regulations. Ensure staff has the tools, training and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend and/or initiate salary, disciplinary or other staffing/human resources related actions in accordance with hotel or company rules and policies
• Maintain a comprehensive, current and BrandHearted set of departmental standards and procedures and ensure that the standards and procedures are implemented
• Ensure training needs analysis of Rooms Division staff is carried out and training programmes are designed and implemented to meet needs. Maintain training records for all Rooms Division staff

GUEST EXPERIENCE

• Ensure front office staff provides guests with prompt service, professional attention and personal recognition, in particular IHG Rewards Club members, known repeat guests and other VIPs
• Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvement in guest satisfaction
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIPs and other key guests, or other special guest needs

RESPONSIBLE BUSINESS

• Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met
• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Enforce property safety, first aid and fire and emergency procedures in the Rooms Division
• Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police and emergency personnel
• Support the hotel’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

Rosewood Hotels (Hong Kong) Limited

Job Description

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. 

Essential duties and responsibilities

• Assist the Event Operations Manager to oversee banquet operations and services in accordance with hotel standards
• Ensure brand standards and sequence of service components are executed with precision
• Monitor and manage a team of food and beverage professionals, provide supervision and professional development, counselling and coaching

Requirements

• Minimum 4 years’ relevant working experience in Event Operations, with at least 2 years in similar capacity
• Proven managerial abilities in people management, strategic planning and decision making
• Possess strong interpersonal and problem solving abilities
• High standards of professional manner with exceptional communication and presentation skills

JW Marriott

Job Description

M Social Hotel Phuket

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Le Méridien Phuket Mai Khao Beach Resort

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J Hotel by Dorsett

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Hilton

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

M A C MANPOWER RECRUITMENT AGENCY

Job Description

A public speaker's work involves delivering engaging and informative speeches at various events, often to motivate, persuade, or entertain audiences. They are responsible for crafting compelling narratives, mastering public speaking techniques, and tailoring their message to the audience's needs. Their duties include researching topics, writing scripts, practicing presentations, and interacting with the audience.

Aji-no-chinmi Co., Inc.

Job Description

Japanese Concept Stores:

• UCC Coffee Philippines

• Mitsuyado Sei-Men

• Coco Ichibanya

• Tendon Kohaku

• MOS Burger Philippines

• Yamato Cafe

• Shaburi & Kintan Buffet

Qualifications:

• Graduate of any 4 - year course, preferably HRM, Hospitality Management or any related course.

• At least 1 year work experience as a Service Trainer.

• Has at least 2 years exposure in a restaurant operations, preferably as a server and cashier.

• With good interpersonal skills

• Willing to do field works (Makati, Taguig and Pasay areas)

COMO Lifestyle Pte Ltd

Job Description

Job Summary:

Hosts are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.

Job duties and responsibilities include, but are not limited to the following:

● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.

● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.

● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.

● Precisely informs customers of waiting times and respects the order of arrival of customers.

● Ensures customers are rapidly and effectively cared for.

● Updates all table statuses to the podium throughout service.

● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

● Communicates with management in real time when there are seating delays or unsatisfied customers.

● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.

● Responsible for training new employees as assigned.

● Assists other stations or areas of the restaurant when requested by management.

● Display knowledge of Cote brand, culture, and product.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Maintain safety, cleanliness, and sanitation standards.

Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Excellent communication with management and teammates.

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Orchard Cluster consist of Vibe Hotel Singapore Orchard, The Quincy Hotel, Orchard Rendezvous Hotel and Rendezvous Hotel Singapore.

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

LIME Hotels and Resorts Inc.

Job Description

A Guest Services Manager oversees all aspects of guest interactions and experiences within a hospitality setting, such as a hotel or resort. They are responsible for ensuring guests have a positive and memorable stay by managing the front desk, reservations, housekeeping, concierge, and other guest-related functions.

LIME Hotels and Resorts Inc.

Job Description

An Assistant Front Office Manager's job description typically involves assisting the Front Office Manager in overseeing daily operations, managing staff, and ensuring excellent customer service. Key responsibilities include handling guest inquiries, managing reservations, overseeing check-in/check-out processes, and addressing guest complaints. This role often involves supervisory duties, particularly when the Front Office Manager is unavailable.

Shangri-La Hotels (Malaysia) Berhad

Job Description

Yoshinoya (S) Pte Ltd

Job Description

YOSHINOYA (S) PTE LTD is hiring a Full time Restaurant Supervisor role in Queenstown, Singapore. Apply now to be part of our team.

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Expected salary: $2,400 - $2,500 per month

Company Overview

Yoshinoya is a renowned Japanese multinational fast food chain that has been serving customers since 1899, making it an over 120-year-old brand known for its rich heritage and commitment to quality. With continued expansion and growth in Singapore, we invite enthusiastic and dedicated individuals to join our team and embark on a rewarding career with Yoshinoya.

Senior Supervisor / Supervisor

Key responsibilities include, but not limited to; -

1.       Daily restaurant operations, including food preparation & customer service

2.       To ensure the company’s standard operating procedures is adhered

3.       Provide training to employees

4.       Work closely with Managers to manage profitability and achieve the sales target.

5.       Any other tasks as required.

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

New Park Property

Job Description

The Bartender is responsible for providing guest’s experiences and professional high level service to all guests.

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures

• Deliver F&B services in accordance to departmental standards and procedures

• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

• Greet all patrons warmly upon arrival at the door and escort them to the table

• Ensure that all food & beverage are served according to service standard

• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Far East Hospitality

Job Description

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is hiring a Full time Senior / Guest Service Assistant (Islandwide) role in Singapore River, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• This role is an urgent hire

*******ONLY SINGAPOREANS MAY APPLY********

Responsibilities

• Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.

• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

• Initiate contact with guests through courtesy calls and provide assistance when needed.

• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

• Perform any other reasonable tasks as assigned.

Requirements

• Minimum completion of PSLE or its equivalent.

• Willing to work rotating shifts.

• Positive attitude with an outgoing personality and good communication skills.

• Preferred experience in the hospitality industry, along with familiarity of the Opera system.

Available Locations

• Vibe Hotel Singapore Orchard

• Oasia Resort Sentosa

• Village Hotel Changi

• Village Hotel Katong

• Rendezvous Hotel Singapore

• Orchard Rendezvous Hotel

• Oasia Hotel Novena

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

ONE RUBY PTE. LTD.

Job Description

• Assign daily duties and responsibilities to cleaning staff.
• Monitor performance and productivity of cleaners.
• Conduct daily briefings and assign rosters/shifts.
• Provide on-the-job training to new and existing cleaners.
• Conduct regular inspections of all areas (e.g., offices, restrooms, public spaces, rooms) to ensure cleanliness standards are met.
• Ensure adherence to cleaning checklists and schedules.
• Monitor and maintain inventory of cleaning materials, tools, and equipment.
• Ensure proper use and storage of cleaning chemicals and tools.
• Ensure staff follow health, hygiene, and safety regulations.
• Act as the liaison between management and cleaning staff.
• Handle feedback and complaints related to cleanliness and housekeeping.
• Maintain records of cleaning schedules, inspection reports, and staff attendance.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
• Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests
• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
• Respond promptly to guest requests for a supervisor or manager
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
• Ensure our customers receive a fast, efficient and friendly check in and check out
• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
• Preparation and co-ordination of group arrivals/departures.
• Ensure a good performance oriented working environment within the department and motivate the staff
• Participate regularly in training courses and put the skills learned there into practice
• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
• Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Ritz-Carlton

Job Description

The Ritz-Carlton

Job Description

Sheraton Bali Kuta Resort

Job Description

Momentus Hotel Alexandra

Job Description

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties.

• To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.
• To determine daily room requirements and ensure guest’s special requests are being checked, room blocked as per guest’s request.
• To take charge and ensure preparation work is done prior to groups check-in.
• To receive and attend to VIPs, wedding couples and regular guests in the absence of Guest Services Manager
• To brief and update Guest Services Officers on events and latest developments.

Requirements

• Positive work attitude and team player.
• Good communication and public relations skills.
• Able to perform rotating shift.

Soloma Ubud

Job Description

Soloma Ubud sedang membuka lowongan untuk posisi Penuh waktu Restaurant Supervisor di Ubud, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang, Sore
  • Selasa: Pagi, Siang, Sore
  • Rabu: Pagi, Siang, Sore
  • Kamis: Pagi, Siang, Sore
  • Jum'at: Pagi, Siang, Sore
  • Sabtu: Pagi, Siang, Sore
  • Minggu: Pagi, Siang, Sore
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp4,000,000 - Rp5,000,000 per bulan

Vacancy: Administrator

We are looking for a Restaurant Administrator who will ensure smooth operations, high-quality service, and an excellent guest experience. If you have leadership skills, attention to detail, and a passion for hospitality, we want you on our team!

Responsibilities:

- Oversee daily restaurant operations and ensure service standards are met.

- Manage and coordinate staff, assign tasks, and monitor performance.

- Handle guest inquiries, complaints, and special requests to ensure satisfaction.

- Train and support team members to maintain high levels of service.

- Control cleanliness, order, and overall atmosphere in the restaurant.

- Work with POS systems, manage reservations, and ensure accurate financial reporting.

- Collaborate with the kitchen and bar teams to optimize workflow.

Requirements:

- Experience in the restaurant industry (preferably in a managerial role).

- Strong leadership and organizational skills.

- Excellent communication and problem-solving abilities.

- Ability to multitask and work efficiently under pressure.

- Knowledge of service standards and guest interaction etiquette.

- Responsibility, initiative, and a team-oriented mindset.

What We Offer:

- Work in a dynamic and friendly team.

- Competitive salary and performance-based bonuses.

- Opportunities for professional growth and development.

- Comfortable working conditions in a well-established restaurant.

If you are ready to take on a leadership role and contribute to the restaurant’s success, we’d love to hear from you!

📩 Send your resume and become part of our team!

Fynn Boutique Hotel

Job Description

Fynn Boutique Hotel is hiring a Full time Front Office Supervisor role in Bacoor, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱18,000 - ₱20,000 per month

Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.

Supervise front desk team.

Oversee daily front desk operations, ensuring efficiency and accuracy.

Coordinate with other departments to fulfill guest needs.

Train, guide, and motivate front office staff.

Assist in preparing reports related to occupancy, revenue, and guest satisfaction.

PT Cerita Wajah Bercahaya

Job Description

Requirements:

• Minimum Diploma (D3) in any field.

• Proficient in English, both written and spoken.

• Previous experience as a Front Office staff, preferably in a beauty clinic or hotel, is an advantage.

• Familiarity with POS systems and basic administrative tools.

• Excellent communication and interpersonal skills.

• Strong customer service orientation with a professional demeanor.

Job Description:

• Respond to patient inquiries and requests with friendliness and attentiveness, both in person and via phone.

• Welcome and engage with all patients according to company standards.

• Provide information about clinic products and services.

• Follow up with patients after treatments and remind them about their next appointments.

• Prepare daily and monthly reports using the POS system.

• Stay updated on current promotions, policies, and other important information.

• Maintain a neat appearance and uphold company standards for discipline, hygiene, appearance, posture, and attitude.

• Handle customer complaints professionally and effectively.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description