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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

THE BARRACKS HOTEL SENTOSA

Job Description

Responsibilities

• Create positive and memorable guests’ experiences within the hotel lobby and club lounge (Living Room).
• Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
• Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
• Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• Minimum completion of PSLE or its equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communication skills.
• Those without experience are welcome to apply.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

DISTRICT 77 ENTERTAINMENT PTE. LTD.

Job Description

• Guest Interaction: Act as the primary point of contact for guests, addressing inquiries, complaints, and feedback in a timely and professional manner.
• Team Leadership: Supervise and train guest relations staff, fostering a customer-focused work environment. Conduct regular performance reviews, and provide coaching to enhance team effectiveness.
• Service Improvement: Monitor guest feedback and service quality, develop initiatives to enhance guest experiences, and implement changes based on feedback.
• Conflict Resolution: Handle guest complaints and resolve issues effectively, ensuring guests leave satisfied.
• Collaboration: Work closely with other departments, including housekeeping, food and beverage, and events, to ensure seamless service delivery.
• Reporting: Prepare reports on guest satisfaction trends, and recommend changes or improvements to management.
• Training & Development: Organize training sessions for staff to ensure they are knowledgeable about services and can provide exceptional guest assistance.

• Bachelor’s degree in hospitality management or related field preferred.
• Proven experience in guest relations or customer service roles, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.

• Proficient in customer service software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Attention to detail and a commitment to quality service.
• Cultural awareness and the ability to relate to guests from diverse backgrounds

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A hospitality organization in Singapore is seeking a dedicated Guest Service Executive to manage front desk operations and create memorable experiences for guests. In this role, you will handle check-ins/check-outs, provide courteous service, and ensure smooth communication during guests' stays. Relevant experience in hospitality and strong communication skills are essential. This position offers rotating shifts and various benefits, including medical and bonuses.
#J-18808-Ljbffr

Sodexo Singapore Pte Ltd

Founded in 1966 in Marseilles, France, Sodexo is the number 1 French-based employer globally. With 425,000 employees in 80 countries, our array of opportunities is as diverse as our workforce. From facilities engineering to food service management, construction to energy management, medical equipment maintenance to patient care, wellness and nutrition to sustainable practices, Sodexo delivers an integrated suite of innovative services to our consumers. Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.

Job Description

• Deliver exceptional hospitality services by addressing customer needs, exceeding expectations, maintaining standards, and ensuring a seamless experience.
• Welcome visitors and ensuring a positive first impression and smooth visit.
• Manage meeting room bookings through EMS system.
• Vendor management and escorting.
• Execute receptionist and administrative duties:

• Provide administrative support, such as ordering and keeping inventory, maintaining of stationery, pantry supplies, and other items (including raising order through client’s ordering system)

  Handle incoming mail and packages, coordinate with the office services team for delivery, or facilitate self-pickup.

  Assist with workplace logistics and coordinate event management activities as needed.

  Manage and accompany vendors to ensure timely delivery of goods and services while maintaining positive vendor relationships (e.g., pest control, landscaping, etc.).

• Serve as the initial point of contact for user-reported issues, assigning tasks via the ticketing system.
• Schedule regular equipment maintenance to ensure it remains in optimal condition (e.g., servicing AEDs, changing water filters, conducting improvement works, etc.).
• Conduct site inspections, including regular walkthroughs, follow up on defects with the mobile team, and ensure all access controls are operational.
• Address security notifications or reports from employees, escalating incidents or findings to the appropriate team for resolution.

X EMPIRE CUISINE PTE. LTD.

Job Description

Job Description & Requirements

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• Ability to keep a positive attitude in a fast-paced environment.

Novotel Singapore on Stevens | Mercure Singapore on Stevens

About Novotel Singapore on Stevens | Mercure Singapore on Stevens

Job Description

Job Description & Requirements

• Evaluate the operations and procedures and suggest improvements to the Outlet Manager.
• Assign responsibilities to subordinates/ casuals / interns and offer assistance during busy periods.
• Hold departmental meetings and conduct daily briefings.
• Adhere to all house rules, regulations and Hotel policies.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Attend F&B meetings.
• Assist the Outlet Manager to analyse revenue and cost reports to be used for the preparation of a realistic annual budget.
• Analyse monthly Profit and Loss statements to ascertain that all costs are in line.
• Assist the Outlet Manager to enforce all pre-check and check control procedures.
• Ensure that no reusable beverage is wasted.
• Monitor the quality and quantity of all food and beverage items served.

Only shortlisted candidates will be contacted.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Health insurance

License/Certification:

• Food Hygiene Certificate

Work Location: In person

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

√ Salary: $3150 + $100 (Allowance) + $150 (Management Allowances) + Variable Bonus + Staff Meal Benefit + Off in lieu

√ Working Location: Island Wide (Accessible Location)

√ 6 Days Alternative Work Week / 6Days off per month

√ MNC Restaurant

√ Convenient Work Location (Near MRT)

√ Good Working Environment

√ Fast Expansion Company

Job Scope

• Responsible for Restaurant day to day operation

• Opening & Closing of Restaurant

• Managing of crews to ensure daily service standard are met

• Preparing of daily sales report to management

• Any other ad-hoc operations duties assigned

Requirement

• ITE or Diploma Qualification or Above

• 2 – 5 Year of relevant working experience

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Koufu Pte Ltd

“Koufu” refers to the Chinese belief that it is one’s good fortune to feast on good food, therefore "mouth fortune".

Job Description

• Basic Salary: Up to $2700 Excluding Incentive + AWS + Performance Bonus + Progressive Bonus

Duties and Responsibilities

Assist the Foodcourt Manager in the following areas:

(a) External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

(b) Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.

(c) Internal Customer Relationship Management

• Work with the Marketing department to execute marketing activities or campaigns etc.
• Work with the Procurement department to replenish stock through procurement portal etc.
• Provide support to the Finance department through submission of sales receipts, reports etc.
• Provide support to the Human Resource department through submission of verified attendance etc

(d) Any other duties as directed

Requirements:

• Min. GCE ‘N’ level or equivalent
• Service-oriented and diligent with high level of integrity
• Mature and possess good interpersonal skills to assist Foodcourt Manager to manage cleaners, employees, customers and tenants
• Problem-solving and investigative role to handle customer’s complaints on food quality or service attitude.
• Computer literacy

Lee Ah Mooi Old Age Home

Lee Ah Mooi Old Age Home was established in the mid 1960s by the late Madam Lee Ah Mooi. The Home is a Geriatric nursing home that is dedicated to provide high quality healthcare services to 110 aged residents.

Job Description

Job Description & Requirements

• Responsible for the day-to-day operations of the food service to ensure that the nutritional value and quality of meals meets the required statutory requirements and standards.
• Supervise the preparation and organisation of the meal distribution.
• Perform regular checks on the quality and quantity of both cooked and uncooked foods.
• Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients.
• Assisting kitchen staff to unload food supplies from delivery trucks.
• Properly washing and drying all dishes, utensils, cooking instruments and cutting boards.
• Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places.
• Removing garbage, replacing garbage bags, and washing garbage cans.
• Storing ingredients and food items according to food safety standards.
• Perform additional duties as requested.

Requirements:

• Certificate in Food Hygiene Audit
• At least 2 years of cooking and supervising experience in a commercial/healthcare setting.
• People centric and able to interact in a multi-cultural environment.

Marriott International

Job Description

SOURCER H PTE. LTD.

Job Description

Job Summary

We are looking for a responsible and hardworking Food Stall Assistant to join our team. The candidate will assist in daily stall operations and ensure smooth service to customers.

Responsibilities

• Prepare and cook food items following stall recipes and standards to ensure quality and consistency
• Accurately prepare and pack food orders to meet customer requirements and reduce errors
• Serve customers politely and efficiently to provide a positive dining experience
• Operate the POS system to process payments and issue receipts correctly
• Maintain cleanliness and hygiene of the stall area to comply with food safety standards
• Wash utensils and clean kitchen equipment to support smooth food preparation
• Arrange stock and perform basic inventory checks to ensure availability of supplies
• Follow food safety and hygiene regulations strictly to maintain a safe food environment
• Stand for extended periods and work effectively in a fast-paced environment to meet service demands
• Collaborate with team members to support daily stall operations and customer service

Preferred competencies and qualifications

• Experience in food and beverage operations to contribute to efficient stall management

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

An innovative food and beverage company is looking for an Outlet Manager/Assistant Manager in Singapore. The role involves managing daily operations, leading a high-performing team, and ensuring exceptional guest experiences. Candidates should have 3-5 years of experience in the fast-food industry, with proven leadership skills and a knack for P&L management. The position also offers a competitive salary and growth potential as the company expands its outlets across Singapore.
#J-18808-Ljbffr

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A leading technology organization in Singapore seeks a Failure Analysis Manager to manage and mentor a specialized team of engineers. Responsibilities include overseeing lab operations, leading investigations into media defects, and translating complex data into executive summaries. Ideal candidates will have a Masters or Ph. D., 8-10 years experience in the HDD industry, and strong statistical analysis skills.

The position offers a salary of up to $8,800, depending on experience, and is on-site.

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A hospitality-focused organization in Singapore is seeking dedicated service staff to ensure an exceptional dining experience for guests. Responsibilities include greeting guests, providing menu information, taking orders, and ensuring prompt service. Candidates should have a strong background in customer service and food knowledge, with a proactive attitude towards guest needs.

The position offers a competitive salary range along with several benefits including meal allowances and medical insurance.

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A leading dining establishment in Singapore is searching for a passionate Sous Chef to join its team. The ideal candidate will oversee kitchen operations, ensure high food quality standards, and support the training of junior staff. Responsibilities include menu planning, food preparation, and maintaining hygiene standards.

With at least 1-2 years of kitchen experience, applicants should be strong team players with good communication skills. This role offers a vibrant working environment in a community-focused café.

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

A luxury urban resort in Singapore is seeking a Director of Sales & Marketing to lead the Sales & Marketing Department. This role involves developing business strategies to drive revenue and managing the sales and marketing budget. The ideal candidate will have proven leadership skills and a strong understanding of market trends in the hospitality industry.

Responsibilities include creating tactical sales plans and engaging with customers to foster lasting relationships. This full-time on-site position offers a unique opportunity to influence the resort's success.

Consortium for Clinical Research and Innovation, Singapore

The Consortium for Clinical Research and Innovation Singapore (CRIS), a wholly-owned subsidiary of MOH Holdings, was established in 2020 with the goal of strengthening synergies and developing strategies for national-level clinical research and translation programmes that are under the stewardship of the Ministry of Health (MOH). CRIS brings together the following five entities as business units under a common management and governance structure:

Job Description

KEBABS FAKTORY PTE. LTD.

Job Description

Since 2018, Kebabs Faktory has been redefining fast food with integrity, innovation, and flair!

From made-to-order kebabs to fresh, flavorful creations, we’ve raised the bar in “fast-casual” dining — one of the fastest-growing categories worldwide. With 9 outlets (and counting!), our mission is simple: deliver consistency, quality, and happiness to every guest and every team member.

Now, we’re looking for an Outlet Manager Extraordinaire to join our growing family!

What You’ll Do

Lead, inspire, and grow a passionate team that delivers outstanding customer experiences.

Drive sales, manage costs, and keep operations running smoothly.

Uphold the highest standards of cleanliness, food safety, and compliance.

Handle customer feedback with professionalism, care, and a solutions-first approach.

Keep stock and inventory organized for a seamless flow of service.

What We’re Looking For

Prior management experience in F&B, fast food, or hospitality.

A people leader with strong communication and motivational skills.

Passion for delivering exceptional service and memorable dining experiences.

Flexibility to thrive in a fast-paced environment.

What’s In It for You

Staff referral bonuses.

Nutritious staff meals and exclusive discounts.

Insurance and health benefits.

Structured and rapid career progression for top performers.

Guaranteed annual increments.

At Kebabs Faktory, we don’t just serve food — we create experiences. If you’re ready to take ownership, inspire a team, and lead an outlet to success, we want YOU on our team!

Apply now and be part of a brand that’s local at heart but global in vision. Together, let’s make every kebab count!

HAJI SULAIMAN F&B PTE. LTD.

Job Description

Key Responsibilities:

• Supervise and coordinate daily operations

• Manage and schedule service staff

• Ensure prepared food is served according to quality and hygiene standards

• Monitor food safety compliance and cleanliness

• Maintain inventory and order supplies as needed

• Handle customer inquiries and resolve complaints professionally

• Ensure proper cash handling and billing procedures

• Conduct regular inspections to ensure health and safety regulations are followed

• Train new staff and monitor employee performance

• Prepare daily sales and stock reports

• Proven experience of minimum 7 years in food service or catering supervision

• Knowledge of food hygiene and safety standards

• Strong leadership and team management skills

• Good communication and customer service skills

• Basic computer knowledge for reporting and inventory management

• Ability to work in a fast-paced environment
  

  Other Information
  

  5.5 workdays a week
  

  Able to work in weekends, public holidays and rotational shifts.

BCD

Job Description

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

• If required, manage direct communications with Healthcare Professionals on behalf of client to collect all relevant information to facilitate attendance to congress
• Act as the primary contact to receive all local budgets from client meeting owners
• Partner with Global Operations Team to ensure correct templates are being used
• Provide the Attendance Upload template in full and on time to the Global Operations Team
• Develop and distribute timely communication with client meeting owners as per communication plan to ensure achievement of Service Level Agreements and expectations
• Liaise with external & internal vendors to secure domestic transportation arrangements, observing local budget and compliance thresholds
• Check all visa requirements are met and assist with the provision of supporting documents to facilitate applications in a timely manner
• Maintain the highest level of quality, professionalism and integrity when communicating with HCP’s and suppliers

• Experience using Cvent attendee, hotel, and reporting modules
• Correctly import and maintain attendee data in Cvent
• Keep data and savings information accurate in Cvent at all times
• Ensure internal and external reporting requirements are met accurately and on time
• Oversee the creation and sending of final confirmation details and other communications
• Maintain an auditable folder structure
• Receives MRF, assigns Event roles, & creates LSE Event in Cvent as per SOP
• Correctly imports local budgets related to LSEs for applicable participating countries as required for reporting
• Oversee accuracy for all assigned LSEs in the technology tool (Cvent)

• Thorough review of received local budgets to ensure compliance and accuracy
• Responsible for accurately recording Transfer of Value (ToV) for European Union countries under EFPIA Advise of critical deadlines in planning process
• Primary client contact with regards to all logistical arrangements surrounding local congress attendance
• Oversight of client registration and housing questions
• Maintain the highest level of quality, professionalism, and integrity when communicating with clients

• Assume and perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice or as required by local regulations.

• Minimum of five (5) years’ congress/convention planning/management experience
• Minimum of three (3) years’ experience in client management
• Minimum of three (3) years’ attendee management experience
• Previous experience with participant registration for congresses
• Strong customer service experience required
• Proficient in Microsoft Office
• Must possess cross-cultural intelligence to work on a global team
• Pharmaceutical Industry experience preferred
• International attendee experience preferred
• CMP certification preferred

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

#LI-MB1

#LI-EM1

#LI-LZ1
#LI-KW1
#LI-Remote

#LI-Hybrid

#LI-Onsite

Furama Hotel Singapore Pte Ltd

Furama RiverFront, is an exquisite hotel with 615 well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. To entice discerning palates, there is the authentic Halal Indonesian restaurant, Kintamani and the Square @ Furama with a vast spread of over 60 International dishes. To help you end off the day by winding down, we have the Waterfall Lounge.

Job Description

1.0 Basic Function

Responsible to assist the Head Chef/Executive Chef for the efficient operation of the entire kitchen in relation to food preparation in accordance to specified standards and the enforcement of the Hotel’s Operational and Personnel Policies and responsible for the food cost in his area.

2.0 Responsibility and Authority

2.1 Ensures that all food prepared and served is according to the standards set.

2.2 Checks daily mis-en-place, cooking, preparation, and presentation of all

food.

2.3 Samples and constantly checks on prepared food and rejects dishes if they do not conform to the standards set by the Hotel.

2.4 Assists the Head Chef/ Executive Chef in planning menus and daily specials.

2.5 Consolidates and controls all food requisitions for the Head Chef/Executive Chef’s approval.

2.6 Ensures that all inter kitchen transfers are complete, accurate and timely.

2.7 Assists the Head Chef/Executive Chef in checking the quality of food being received from the direct market.

2.8 Ensures cost control by minimizing spoilage, maintaining adequate inventory of food, proper utilization of food surpluses and portion control.

2.9 Ensures that all machinery, equipment, utensils and furniture are clean and in working condition at all times to prevent unnecessary industrial accidents.

2.10 Liaises with the Outlet Manager regarding the dishes and any guest complaints pertaining to the food served.

2.11 Maintains a conducive working environment and atmosphere in the kitchen and resolves any conflict situations that may arise.

2.12 Plans, prepares the duty roster of his kitchen personnel on a weekly basis and ensures that the manning levels are realistic and at its optimum level.

2.13 Implements new menus, special food promotions in consultation with the Head Chef/Executive Chef.

2.14 Plans the annual leave schedules of his kitchen personnel and makes necessary recommendations for the Head Chef/Executive Chef’s approval.

2.15 Conducts on job training of new menus and upgrades existing skills of his immediate subordinates.

2.16 Prepares recipe cards and makes preparation of dishes for photography.

2.17 Assists the Head Chef/Executive Chef to organize and conducts regular meetings with the kitchen personnel.

2.18 Assists the Head Chef/Executive Chef in planning and conducts training for the kitchen personnel.

2.20 Advises and liaises with the Chief Steward on the cleanliness of his section.

2.21 Counsels and mediates in conflict situations amongst subordinates.

2.22 Performs other duties that may be assigned from time to time.

2.23 Performs ad hoc projects and follow up when being assigned

X EMPIRE CUISINE PTE. LTD.

Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Chef Requirements:

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner

ACE DYNAMIC HOLDINGS PTE. LTD.

Job Description

• Report to the Operation manager on all matters relating to outlet matters
• Ensure Efficient operations of the outlet(s) as designated
• Provide prompt and efficient support to executive management of ACE group
• Manage all Retail Assistant, provide adequate training and guidance where necessary for optimal performance
• Maintain effective communication between area of responsibility
• Ensuring good customer service at assigned outlets
• Carry out duties assigned by Retail Managers/ Supervisor
• Ensure staff are diligent and complete their assigned responsibilities while on shift
• Make sure inventories are sufficient while not overflowing
• Check that products have yet to expire and promptly remove the expired ones
• Cash register upkeep (Checking for missing cash)
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Track transactions on balance sheets and report any discrepancies
• Handle merchandise returns and exchanges

Marriott International

Job Description

Yoshinoya (S) Pte Ltd

Iconic Beef Bowl Chain Brand with over 120 Years of History.

Job Description

Key Responsibilities:

1. Operations Management:

•            Plan production schedules to ensure food is prepared and delivered on time.

•            Manage stock levels to avoid waste and ensure availability.

•            Ensure food quality and hygiene meet safety regulations.

•            Continuously improve processes to enhance efficiency.

2. Team Management:

•            Hire, train, and supervise kitchen staff.

•            Organize staff schedules and assign tasks.

•            Evaluate performance and resolve any team issues.

3. Standardization & SOP Management:

•            Develop, implement, and regularly review SOPs for food preparation, storage, dispatch, and sanitation.

•            Ensure SOPs are consistently followed across shifts and teams.

•            Update procedures in line with menu changes, equipment upgrades, or regulatory requirements.

4. Quality Control:

•            Ensure consistent food quality and standards across all locations.

•            Produce quality control reports and maintain records.

•            Maintain accurate records related to production, hygiene, and quality assurance.

5. Menu Development:

•            Conduct R&D to develop new menu items for outlet sales.

•            Propose alternative ingredients, recipes, or processes that enhance production efficiency and reduce overall food and labor costs.

•            Ensure all new or revised products are operationally feasible for mass production and consistent across outlets.

6. Logistics:

•            Coordinate timely delivery of food products.

•            Optimize delivery routes and logistic processes to control costs and improve efficiency.

7. Budget and Cost Control:

•            Plan and manage budgets for labor, supplies, and equipment.

•            Monitor expenses and find cost-saving opportunities without lowering quality.

8. Inventory Accuracy & Stock Control:

•            Ensure accurate stock records through regular cycle counts and month-end stock takes.

•            Investigate and address variances in raw materials, WIP, and finished goods.

9. Safety and Compliance:

•            Ensure compliance with food safety, hygiene and health regulations.

•            Maintain a safe working environment for staff.

10. Maintenance:

•            Oversee kitchen equipment maintenance and repairs.

•            Ensure cleanliness and organization of the facility.

11. Audit & Inspection Readiness:

•            Prepare the central kitchen for internal audits, external audits, and regulatory inspections.

•            Ensure all documentation, records, and corrective actions are properly maintained.

12. Sustainability & Waste Reduction:

•            Drive initiatives to reduce food waste, energy usage, and water consumption.

•            Implement better yield management and by-product utilization where possible.

13. Hands-on Management:

•            Actively participate in daily operations to ensure smooth workflow and adherence to standards.

Unox S.p.a.

Job Description

Unox Asia, market leader in the production of high-end ovens, and certified as a Great Place to Work, is looking for a Corporate Chef to join the Marketing Team in Bangkok. The Corporate Chef will be responsible for enhancing and transmitting the experience that Unox offers to its customers.

Activities:

• Organizing and conducting events aimed at promoting Unox-branded products.

• Taking part in cooking demostrations, to present Unox-branded products to our customers.

• Providing after-sales consulting on the use of Unox-branded products.

• Participating in kitchen equipment and food industry trade fairs, around Southeast Asia (SEA) region and Internationally.

• Welcoming visitors at the Company's Experience Hub.

• Preparing and serving lunches and buffets at internal events organized by Unox for its customers or employees.

Requirements:

• Solid experience in Gastronomy, and capacity to support Bakery & Pastry needs

• Excellent communication and interpersonal skills, with the ability to work effectively in multicultural environments

• Flexibility and willingness to travel both in Thailand and abroad

• Excellent proficiency in English and Thai languages

• Willingness to travel internationally (passport and driver’s license required).

We welcome and consider applications from candidates of all genders, ethnicities, backgrounds, and identities.

Destination Hospitality Management

Job Description

About the Role

We are looking for a dynamic, hands-on Hostel Manager to lead operations at our high-energy Party Hostel in Thailand. This role is perfect for a hospitality professional with international experience who thrives in multicultural environments and understands the unique balance between structured operations and unforgettable guest experiences.

If you have worked across all areas of hostel operations and know how to create a vibrant social atmosphere while maintaining operational excellence, we want to hear from you.

Key Responsibilities

Operational Leadership

• Oversee full hostel operations including Reception, Kitchen, Bar, Events, Housekeeping, and Guest Relations

• Ensure smooth day-to-day operations across all departments

• Maintain high standards of cleanliness, safety, and service

Guest Experience & Community Building

• Create a fun, safe, and engaging party atmosphere

• Lead and support event programming, themed nights, and social activities

• Manage guest feedback and online reputation

• Build strong relationships with guests and encourage repeat visits

Team Management

• Recruit, train, and lead a multicultural team

• Foster a positive, energetic, and performance-driven work culture

• Conduct regular training and performance reviews

• Ensure staff scheduling and labor cost control

Financial & Administrative Oversight

• Manage budgeting, forecasting, and cost control

• Monitor daily revenue streams (rooms, bar, events, F&B)

• Handle inventory management and supplier coordination

• Ensure compliance with local regulations and licensing

Requirements

• Proven experience as a Hostel Manager, Operations Manager, or similar leadership role in a party hostel or lifestyle hospitality brand

• International work experience in diverse cultural environments

• Hands-on experience across all hostel departments:

  • Front Desk / Reception

  • Kitchen or F&B operations

  • Bar operations

  • Events & Entertainment

  • Housekeeping

  • Guest Relations

• Strong leadership and team management skills

• Experience managing budgets and operational KPIs

• Excellent English communication skills (additional languages are a plus)

• High energy, adaptable, and comfortable working in a party-driven environment

What We Offer

• Competitive salary package

• Performance-based incentives

• Work visa sponsorship (for qualified international candidates)

• Relocation support

• Opportunity to grow within an international hospitality group

• A fun, vibrant, and international working environment

Ideal Candidate Profile

You are:

• Energetic but operationally disciplined

• Guest-focused and socially confident

• Comfortable leading a team in a fast-paced party environment

• Culturally adaptable and experienced in international hospitality

Windy City International Ltd

Job Description

Assistant Manager (Hong Kong & Kowloon Stores) - New Join Bonus HK$3,000

Management (Hospitality & Tourism)

Full time

Essential Functions and Duties:

• Manage daily operations of the restaurant

• Ensure service and food quality are up to customer satisfaction and meeting required

standards consistently;

• Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and

motivating and coaching employees;

• Ensure profitability of the restaurant in accordance with budget plan with focus on maximizing

revenue and implementing appropriate cost/inventory control;

• Report to Restaurant General Manager

Competencies:

• Leadership skills

• Making decisions

• Problem solving

• Communication skills

Qualifications:

• 3 years solid supervisory/shift leader experience in similar capacity in western dining restaurants;

• In-depth knowledge of F&B operations, and knowledge of bar management will be a plus;

• Service-oriented, strong leadership, problem solving and decision making skills;

• Energetic and outgoing personality, able to perform multitasks under pressure.

KOS International Limited

Job Description

About the Client

Our client is a fast-growing international hospitality group headquartered in Hong Kong, with a strong presence across Asia-Pacific and expanding into Europe. It operates a diverse portfolio of contemporary hotels and serviced apartments in more than 20 major cities worldwide, spanning Mainland China, Hong Kong, Southeast Asia, Japan, United Kingdom, and Europe. A rare opportunity has arisen and they are looking for a Corporate Director of Revenue Management to join their global office.

About the Role

This strategic leadership role reports to the Group Managing Director and drives revenue optimization across the global hotel portfolio. Responsibilities include developing and executing corporate revenue strategies aligned with business goals to maximize profitability and sustainable growth; leading a high-performing revenue team with emphasis on innovation, accountability, coaching, and best-practice sharing; crafting dynamic, data-driven pricing and demand forecasting models; applying yield management consistently; and monitoring performance for rate/inventory optimization.

The Director collaborates closely with Sales, Marketing, Operations, and Finance to align initiatives, support promotions/campaigns, and ensure central-regional coordination; leverages advanced analytics, RMS, BI tools, and AI/predictive analytics to track KPIs (RevPAR, ADR, occupancy, market share), report insights, identify gaps, and recommend solutions; maximizes revenue across distribution channels via rate parity, mix optimization, and efficiency; and introduces initiatives for incremental revenue and improved margins balancing short- and long-term objectives.

You will evaluate and implement cutting-edge systems with seamless integration; partner with IT vendors on predictive tools; collaborate on budgets, forecasts, variance analysis, and board-level reporting; and conduct ongoing global market and competitor analysis to refine positioning, pricing, distribution, segmentation, and offerings.

Requirements

• University degree in Business Administration, Hotel Management, or related disciplines
• Minimum 15 years of progressive experience in hospitality or a closely related industry
• Deep expertise in revenue management, sales, data analytics (including data warehouse development and cross-departmental usage), electronic distribution, GDS/OTA/call center operations, and worldwide/shared reservation centers (including group desks)
• Strong project management skills with the ability to handle multiple initiatives simultaneously
• Strategic, strong problem solving skills with excellent business acumen
• High integrity, adaptability, and professional approach to stakeholders and vendors
• Solid understanding of hotel marketing strategy and online distribution
• Exceptional relationship-building, communication, and interpersonal skills
• Proficient in spoken and written English
• Frequent travelling is required

Click "Apply Now" to apply for this position or call Patsy Cheung at +852 3180 4917 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Ragazzi Limited

Job Description

About Bar Leone

Bar Leone is a neighbourhood cocktail bar which celebrates Italian popular culture in the name of conviviality and craftsmanship in a playful yet curated way and with a touch of nostalgia. The Leone is a nod to Rome and Venice, symbolising the warm and irreverent hospitality and the love for classic and impeccably executed cocktails.

Recently awarded Best Bar Asia & Best Bar Hong Kong 2025, Bar Leone is a destination for those who appreciate quality, creativity, and genuine connection.

About the Role

A leadership role supporting the Head Bartender in managing daily operations and team performance. Tasked with assisting in the mentorship and training of junior staff to elevate skills and maintain service consistency.

Responsibilities

• Design and implement seasonal cocktail menus, house specials, and innovative recipes that reflect Bar Leone’s unique identity

• Mentor junior bartenders on advanced mixology techniques, POS operations, and service standards to ensure consistency across all shifts

• Oversee bar inventory, coordinate with suppliers, and manage daily opening/closing procedures

• Assist with beverage costing, monitor sales targets, and implement waste-reduction strategies to maintain profitability

• Handle complex guest inquiries and complaints professionally; use "storytelling" to engage customers with deep product knowledge

• Lead activations and guest shifts overseas, ensuring Bar Leone’s standards are upheld internationally.

• Represent the brand by participating in and excelling at cocktail competitions

Qualifications & Skills

• Minimum 5-7 years in high-volume craft cocktail bars, with at least 2 years in a supervisory or senior role

• Expert mixology knowledge and strong leadership/communication skills

• Understanding of cost control, inventory, and financial management

• International bartending experience is an advantage

• Flexibility to work nights, weekends, and holidays

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities

• Supervise team members of all sections in Front Office to maintain smooth operation

• Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction

• Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies

• Be attentive to hotel security and safety requirements at all time

• Maintain good liaison with different departments to ensure uninterrupted communication

Requirements

• Tertiary education in Hospitality Management or related disciplines

• Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)

• Able to work independently and attend shift duties including overnight

• Well-versed in spoken and written English and Chinese

• Solid knowledge in computer skills, i.e. Microsoft Word, Excel and PowerPoint

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

  Responsibilities:

• Supervise the overall activities at the Front Desk.

• Delivered the courteous and effective services to the hotel guests by all the colleagues at the Front Desk.

• Provide proper training is provided to all Front Desk subordinates and new recruits.

• Ensure proper room assignment with the preference of the arrival guests and co-ordinate with the Housekeeping on the room status and make any necessary arrangement when required.

• Ensure all daily reports and statistics are generated according to the management requirement.

• Daily shift briefing to all Front Desk subordinates.

• Perform any other duties assigned.

    Requirements:

• Tertiary education in Hospitality Management or related disciplines

• Minimum 2 years work experience in Hotel / Customer Service 

• Able to work independently and handle shift duties 

• Good command of spoken English and Mandarin

• Candidate with less experience will be considered as Guest Relations Officer

Hyatt Regency Hong Kong, Tsim Sha Tsui

Established in 1969 and operated as the first Hyatt hotel outside of the United States, Hyatt Regency Hong Kong closed its doors on New Year’s Day 2006, both international guests and residents lamented the end of a hospitality era.

Job Description

What you will do:

• Act as Duty Manager to effectively manage and respond to emergency situations and resolve guest complaints and concerns

• Deliver seamless VIP service to ensure exceptional guest experience

• Drive guest satisfaction, World of Hyatt enrolments & upsells through varied strategies

• Provide courteous, professional and efficient service at all times

• Build and maintain positive rapport with customers

What you should have:

• University Degree/Diploma in Hospitality or Tourism Management

• Minimum 5 years of work experience in front office operation and at least 2 years in supervisory role

• Well-developed Communication and Customer Relations Skills

• Good computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA)

• A good trainer, able to facilitate at all levels

You will experience:

• Empathy: Genuinely understand your needs and connect personally

• Wellbeing: Build joy into your work and care for yourself to thrive and be successful

• Inclusion: Value and encourage your honest and diverse points of view

• Experiment: Be curious and see things anew to challenge and grow

Interested candidates please email to honhr-careers@hyatt.com or contact the Human Resources Department at Tel: 3721 1751 or WhatsApp 6710 6676.

You are also welcome for walk-in interview:

Please visit us for a catch-up meeting at 14:30 to 17:30 on every Tuesday.
Address: 10/F, Fontaine Building, 18 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong

Chouchou

Job Description

Join Our Culinary Family: Demi Chef / Chef de Partie Wanted!

Chouchou | Modern French Brasserie in Wan Chai, Hong Kong

Chouchou isn't just another restaurant—it's where classic French cuisine meets modern style, all in the lively heart of Wan Chai. As part of the innovative HORA Hospitality Group, we’re shaping Hong Kong’s dining culture with warmth, creativity, and a passion for unforgettable experiences.

At Chouchou, every service feels like a vibrant gathering among friends. Our young, passionate team is driven by positive energy, genuine hospitality, and the spirit of teamwork. We’re now searching for an enthusiastic Demi Chef or Chef de partie to join us on this exciting journey.

Your Responsibilities

• Oversee your assigned kitchen section to deliver dishes of consistent quality

• Prepare, cook, and present menu items according to Chouchou’s standards

• Supervise and train junior staff, nurturing a positive and energetic team environment

• Assist the Sous Chef and Head Chef with daily operations, including mise en place, stock control, and ordering

• Ensure food safety and kitchen hygiene are maintained at all times

• Collaborate with the team to develop new menu ideas and seasonal specials

• Help foster teamwork, positive communication, and a culture of mutual support

What We Offer

• Salary: HK$22,000 – HK$25,000 (depending on experience)

• Work-life balance: 2 days off per week

• Time to recharge: 15 Statutory Holidays + 12 Annual Leave days

• A supportive and dynamic kitchen led by a passionate team

• Hands-on development in both classic and modern French cookery

• Opportunities to grow within a creative, trendsetting hospitality group

About You

• Energetic, with a can-do attitude and a collaborative spirit

• Minimum 3 years of experience in reputable kitchens, French cuisine is a plus !

• Organized, reliable, and eager to learn

• Committed to delivering excellence and being a team player

Location:

1/F, J Residence, Shop 8, Podium, 60 Johnston Rd, Wan Chai

Ready to shape the next chapter of Hong Kong’s dining scene with us?
Apply today: info.chouchouhk@gmail.com
Or Whatsapp: +852 53993010

Join Chouchou and experience the joy of French dining—where every day is a celebration, and every person matters.

Orchid Thai Pte Ltd

Job Description

Cafe F&B manager

- Oversee cafe operations including logistic, manpower and marketing

- Assist and supervise supply ordering

- Familiar with inventory software and supply chain.

- Preferably with at least 1 years experience in food and beverage operation management or similiar capacity

- Familiar with supplier Liason, price analysis reports.

- Other tasks as assigned by director

Bagus Ria

Job Description

JOB DESCRIPTION
He must be able to oversee every section of the company

He is the in charge of the overall supervision an entire organization

Most of the time, he is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

WAN YAN PTE. LTD.

Job Description

Location: Bedok North

Working hours: 6 days per week

Roles & Responsibilities

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

9. manage kitchen staffs schedule

10. monitor kitchen peformance and KPI metrix and staff training

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

6. experience in central kitchen and SFA compliances

FRENCH FOLD PTE. LTD.

Job Description

Bonjour! We’re MERCI MARCEL! A relaxed French social destination where food, design, and culture meet. With 9 outlets (and more on the way), we’re growing our community and looking for passionate individuals to join Marcel’s adventure—always serving the best, with a smile!

Outlets: East Coast

What We Expect From You:

Team Management

• Lead, train, and inspire the kitchen team to deliver excellence (“Only serving the best with a smile”).
• Build a positive, collaborative kitchen culture where teamwork and morale thrive.
• Conduct regular check-ins and performance reviews to support staff growth and skills development.
• Onboard new chefs effectively, ensuring they adapt quickly to SOPs and company culture.
• Motivate the team to continuously improve, maintaining high culinary standards and exceeding guest expectations.
• Work closely with Kitchen Support Team to strengthen culinary and product knowledge.

Kitchen Operations

• Oversee day-to-day kitchen operations, ensuring smooth and efficient service from prep to closing.
• Manage menu execution together with Sous Chef to focus consistency, quality, and creativity in every dish.
• Control food cost, waste, and inventory and stock management.
• Ensure strict adherence to food safety, hygiene, and cleanliness standards at all times.
• Conduct regular inspections and audits to guarantee compliance with health and safety regulations.
• Resolve operational or quality issues quickly with a solutions-first mindset.

Customer Experience

• Ensure every plate leaving the kitchen meets impeccable quality and presentation standards.
• Collaborate with the service team to align kitchen output with guest expectations.
• Innovate menu items and specials to elevate the dining experience and keep the brand fresh.

Strategic & Financial Management

• Partner with management to develop and execute strategies that fuel growth and strengthen Merci Marcel’s brand.
• Take full ownership of the kitchen’s profit and loss—monitoring food costs, margins, and revenues to ensure profitability.
• Identify opportunities to innovate processes, reduce costs, and maximise efficiency while maintaining excellence.

What’s In It For You:

• Salary: $5,000 – $6,500 (5 days work week, 44 hours & no split shifts)

Perks & Benefits:

· Quarterly Incentive Bonus (KPI up to $700)

· Daily Meal Allowance ($7/day)

· Medical Incentive (co-pay $5 for panel clinics)

· Dental Incentive ($200/year)

· Wellness ($250/year)

· Staff Discounts (dining & retail) & Referral Bonus (up to $400!)

· Welcome & Birthday Vouchers

· Salary Increment upon confirmation

· Long Service Incentives

· Career progression in a growing company that values meritocracy, innovation, sincerity,

Who We're Looking For:

· Energetic & Passionate: You thrive in a fast-paced environment

· Team Player: You’re excited to work with a fun, supportive crew

· Guest-Obsessed: You put the guest at the heart of everything you do

· Eager to Learn: Always growing, always collaborating. Leave your ego at the door!

· Experience: It’s great if you have it, but it’s your attitude and willingness to contribute that matters most!

Sounds like you? Let’s talk. Apply now and join the Merci Marcel community.
Bring your passion, and we’ll bring the rest.

NAZIHA WEST COAST PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Tung Lok Millennium Pte Ltd

Tung Lok Group, established in 1984, is Singapore’s leading restaurant group with more than 40 restaurants in Singapore, China, Japan, Indonesia, and Vietnam. Its restaurants, renowned for its quality and distinctive character, offer a variety of cuisines such as Cantonese, Northern Chinese, Vegetarian, Seafood specialities, Western, Japanese, and trendsetting Global Chinese cuisine, executed by talented and award-winning masterchefs.

Job Description

Responsibilities:

• Wash, peel, trim, slice, dice, and chop a variety of all the ingredient and minimize food wastage
• Use knives and cutting tools safely and effectively
• Ensure proper handling and storage of all ingredients
• Maintain consistency in cut sizes and preparation techniques to meet recipe standards
• Adhere strictly to food safety and hygiene standards
• Clean and sanitize workstations, knives, cutting boards, and equipment before and after use
• Assist with inventory rotation (FIFO), stock checks, and reporting of low supplies
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a high-volume kitchen, food production environment and central kitchen preferred
• Good knife skills and familiarity with different cutting techniques
• Physical stamina to stand for long periods
• Team player with a positive attitude and strong work ethic
• 6 days’ work week (Monday to Saturday, 0730hrs to 1730hrs)

Whatsapp 91834574 for more information

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Summary



At Marina Bay Sands, the Front Office is more than a point of check-in - it is the face of our hospitality and the first impression of our brand. Every interaction, from welcoming guests to ensuring a seamless departure, reflects our commitment to delivering an Above Beyond experience. The department plays a pivotal role in orchestrating guest journeys, managing room assignments, handling billing, and coordinating with multiple teams to deliver flawless service.



Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role.



Job Responsibilities



Front Office Operations and Rotation Exposure - Develop an intrinsic understanding of Front Office operations and the principles behind service excellence.

• Gain deep knowledge of Opera PMS and service standards through immersive learning and hands-on experience, ensuring you not only know the processes but understand the "why" behind every interaction.
  
• Build holistic knowledge through rotations across Concierge, Guest Services, Room Control, Front Office Accounts, Night Audit, Training, and Group Operations to build holistic knowledge.
  
• Work closely with cross-functional teams to understand how synergy creates exceptional experiences.
  

Supervisory and Managerial Exposure - Cultivate leadership capabilities and develop a deeper sense of operational ownership.

• Overseeing Front Office operations, ensuring every process reflects world-class standards and guest satisfaction.
  
• Conduct impactful pre-shift briefings that energize the team and align everyone toward shared goals.
  
• Collaborate across departments to ensure every touchpoint reflects harmony and service excellence.
  
• Review manpower allocation and overtime strategically to maintain efficiency and team well-being.
  
• Conduct regular audits and inspections, providing detailed insights that drive continuous improvement.
  
• Perform service audits to ensure every interaction meets Forbes Travel Guide standards and internal benchmarks for quality.
  
• Resolve guest concerns with empathy and efficiency, transforming negative feedback into memorable experiences.
  
• Recommend creative ideas that elevate guest experiences and unlock new revenue opportunities.
  
• Supervise the delivery of services so they reflect our brand attributes, core standards, and compliance requirements.
  
• Collect and update guest preferences, practices, and interests in OPERA to create accurate profiles that enable tailored experiences.
  
• Coach team members to strengthen skills and confidence, fostering a culture of continuous learning.
  
• Ensure compliance with workplace safety, hygiene, and data protection standards during daily operations.
  
• Champion sustainability initiatives and contribute ideas for operational efficiency and guest delight.
  

Specialization Phase - Deepen expertise and lead initiatives that shape the future of Front Office operations.

• Select your primary area of specialization - Front Desk, Group Operations, Room Control, Front Office Accounts, or Training - and become a trusted expert in your field. Your placement will be mutually agreed upon with the department to ensure alignment with your strengths and aspirations.
  
• Oversee operations and lead operational audits to ensure compliance with brand standards, safety, and data protection requirements.
  
• Drive departmental initiatives that enhance process improvement, synergy, efficiency, productivity, and service excellence.
  
• Manage budgets and resources strategically, ensuring operational performance aligns with organizational goals.
  
• Design and deliver impactful training programmes that empower a diverse workforce and build future leaders.
  
• Coach team members to strengthen skills and confidence, fostering a culture of continuous learning.
  
• Monitor service quality through audits and guest feedback, implementing action plans to improve NPS and Forbes standards.
  
• Introduce and implement creative solutions that elevate guest experiences and set new benchmarks for luxury hospitality.
  
• Champion sustainability initiatives and leverage technology to optimize workflows.
  

Development Outcomes



1. Operational Expertise

Gain in-depth insights on end-to-end Front Office operations, including room control, billing, concierge services, and guest journey orchestration, with a strong foundation in Opera PMS and Forbes Travel Guide standards.



2. Leadership Skills

Develop confidence in leading teams, conducting pre-shift briefings, managing manpower allocation, and driving service excellence through audits and continuous improvement initiatives.



3. Guest-Centric Mindset

Learn to anticipate guest needs, personalize experiences through accurate profiling, and resolve concerns with empathy and efficiency - transforming challenges into memorable moments.



4. Business Acumen

Gain exposure to budgeting, cost control, and resource optimization. Understand how data-driven decisions and strategic planning enhance operational performance and profitability.



5. Innovation and Process Enhancement

Contribute creative ideas and lead initiatives that enhance efficiency and elevate luxury standards.




Job Requirements



Education & Certification

• Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate
  

Experience

• Less than 2 years of working experience
  

Other Prerequisites

• Ambitious, forward-thinking, with leadership potential and a growth mindset
  
• Collaborative, confident, and thrive in dynamic team environments
  
• Curious and adaptable, with a desire to learn across diverse functions
  
• Driven by excellence and take pride in delivering exceptional service
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine.  The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day front desk operations.

Tasks/Responsibilities:

Representative of the Senior Management:

The Duty Manager is the only representative of the Senior Management 24 hours a day. They must be for this reason very versatile and to be ready to handle some very different situations. Communicate with guest as per hotel policies and procedures to know their needs and concern daily. Create a preference log for most repeated guests.

The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of the duties.

The Duty Manager will be in permanent contact with the Front Office Manager to report any guest comment, or problem and to ensure a good co-ordination and quick communication on both sides.

Lobby Co-ordination:

The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships. 

Leader of the Communication: The Duty Manager is a leader in the Front Office communication and will be active in the following tasks:

• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed. 
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of Assistant Front Office Manager, the Assistant Manager will conduct by his/her own this briefing. They will encourage a good interactivity with all the Front Office staff, to listen and understand their questions and problems and to give appropriate answers and solutions in line with the COMO Metropolitan Singapore procedures and organization.
• To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the Front Office to ensure that clear, constant and updated communication lines are kept with all Front Office staff.
• Responsible for a detailed Duty Manager Handover by going through the activity of the day, the problems found, the follow up to do, the tasks not completed yet.

Supervision & Controls: The supervision of the Duty Manager covers a very large area and must be oriented on the following topics:

• To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department. 
• Responsible to keep all Front Office Standards and Procedures on line with the COMO Hotels and Resorts Policies.
• To ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning. 
• Responsible to ensure that all Financial and Audit Procedures are respected. The Duty Manager will then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out. Each control will be signed. The Duty Manager will sign the official documents in the field "Duty Manager". The Duty Manager will do personally at night time all the controls established in the audit procedures, and report any irregularity to Front Office Manager on the following day.
• To ensure that the close day is done correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager will as well supervise the accuracy of the daily financial reports issued by Front Office.
• The Duty Manager will go through the correspondence of all the arrivals every night to ensure that the conditions and rates confirmed upon reservations are clearly updated and followed up on the Front Office side. To report to Front Office Manager any irregularity the day after.
• The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
• To keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up. 
• To motivate all the staff regarding the selling and up selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established

Privacy: The Duty Manager will be attentive to respect the privacy/confidentiality of the information, or guest names available. He/she will ensure not to transmit any guest name, or guest history information.

• To ensure that all Front Office areas are clear, clean & tidy at any time.

Responsibility in terms of security: 

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire, the Duty Manager has to ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager and Assistant Front Office Manager, the Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his duties during Fire and that the guests are well informed of the security measures to be taken.
• To be in alert and to call Security right away when a guest has a suspect attitude or luggage, when there is a serious conflict or beginning of fight in the premises of the hotel. Any of these cases has to be reported in the Duty Manager's logbook. 

Extra Duties

Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

RESPONSIBILITIES:

• Lead Front Office operations and ensure adherence to the policies and operating standards

• Leading & Developing team members

• Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.

• Strong ability and smart in handling guest queries and feedback

• Responsible for On-Job Training and timely performance management for team members

• Responsible for maintaining and of employees' engagement and welfare

• Manage departmental manning and budgeting

• Streamlining of processes to increase productivity

• Preparation and submission of management reports

• Any other duties as assigned
  

JOB REQUIREMENTS:

• Excellent customer service and interpersonal skills

• Strong leadership skills

• Able to work in a fast-paced environment

• Good working knowledge of MS Office applications

• Strong knowledge of using the HMS Hotel Operating system will be an added advantage

• Meticulous

York Hotel (Private) Limited

A HIDDEN JEM IN THE HEART OF ORCHARD ROAD

Job Description

Job Summary

Responsible for the efficient and smooth rooming of guests, ensuring a warm welcome and professional service at all times. Provides exceptional customer service by attending to guests’ needs promptly and courteously throughout their stay.

Prepares and maintains accurate records related to guests’ stays, including the Room Status Report. Recommends, advises, and efficiently sells rooms and related services to maximise guest satisfaction and revenue. Ensures consistency in service delivery across check-in, check-out, guest inquiries, and general guest services.

Others

• Assists in the operations of other sections within the Front Office Department as required.
• Performs any other duties as assigned by the Senior Guest Service Assistant or Front Office Executive.

Requirements

• Strong customer service and interpersonal skills.
• Proficient in basic PC applications.
• Able to work shifts, including weekends and public holidays.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• Receive, record, and transmit guest requests accurately
• Responsible for entering accurate room status into computer daily and investigate discrepancies.
• Maintain and update administrative data
• Maintain key control
• Monitor lost property
• Maintain monthly attendance records
• Coordinate & follow up with Engineering department on all maintenance requests
  
  
  
  
  Job Requirements Education & Certification
• Secondary education preferred Experience
• Minimum 1 year housekeeping operations experience Other Prerequisites
• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements
• Able to communicate effectively with both English and Mandarin-speaking guests
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude
• Well groomed & energetic

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

InterContinental® Singapore Robertson Quay

IHG® Hotels & Resorts has always pioneered connecting people.

Job Description

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

The Bartender assists the Mixologist in all aspects of operations in one or more full-service food & beverage outlet(s) on a daily basis and helps coordinating special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.

As a Bartender, you are responsible to prepare alcoholic and non-alcoholic beverages for bar and restaurants guests, to learn how to make classic cocktails, interacting with patrons, taking orders, dealing with payments, promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.

Financial Returns

• Assisting the Mixologist and Bar Manager to maintain procedures to (1) ensure the security and proper storage of bar inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.

People

• Follow respective opening and closing procedures established.
• Ensure that all bar equipment (coffee and beer & water machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all bar facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Bar Manager immediately of any maintenance and repair needs.
• Verifying information to ensure that customers are old enough to drink.
• Dispose of all waste, clear and clean all glassware, wipe down bar and preparation areas.
• Prepare mixers, cut fruit, receive requisitions, check par stock levels. Refill mixers, top up ice bin.
• Provide opening and closing inventory of spirits, beers and wines in accordance to established policies and procedures.
• Perform other duties as assigned.
• Responsible for helping the hostess, waiter/waitress in the performance of their jobs.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.
• Responsible for the overall sanitation and cleanliness of the outlet during the shift.
• Responsible for the proper maintenance and good working order of all equipment and fixtures in the beverage outlet.
• Responsible for consistently implementing the service standards and operating procedures in the beverage outlet.
• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the hotel.
• Alert management of potentially serious issues.
• Handling tactfully on guest request or complaint
• To ensure the standards of service are delivered

Guest Experience

• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Greet, smile and maintain eye contact with guests at all times
• Deliver responsive, warm and caring service to guests

Responsible Business

• Knowledgeable of all the standard operating procedures in the outlet.
• Capable of implementing consistently in his/her shift all the service standards established for the outlet.
• Assists in the mise-en-place at the prescribed hours.
• Checks at the start of the shift that all supplies in the station are complete.
• Checks from time to time the availability of seats, greets guests and seats guests when host is not available.
• Recognizes quality product and presentation, in food and drinks.
• Knowledgeable of the outlet’s menu and drinks, its standard quantity, presentation and preparation.
• Presents menu, takes order, offers suggestions and promotes the specialties.
• Visits the guests at the bar, to confirm guest satisfaction after 2nd sip.
• Handles guest complains professionally and satisfactorily and report to supervisor on duty without delay.
• Checks the accuracy of the guest’s check before it is presented to the guest.
• Knowledgeable in bar tendering and wine & beer service.
• Capable of operating all the equipment in the outlet.
• Implements the “clean as you go policy “and complying with cleaning schedule established.
• Capable of performing cashiering responsibilities, including the operation of cash register.

What we need from you

Sense of urgency, high energy level, organizational ability, guest service orientation, communication skills, team player, honesty and integrity, reliability.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and organizational abilities.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.