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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

HEN LE SHAN PTE. LTD.

Job Description

Job Summary

The Sales Supervisor is responsible for overseeing the daily operations of the sales team to ensure performance targets are met or exceeded. This role involves coaching sales representatives, monitoring performance metrics, implementing sales strategies, and ensuring high levels of customer satisfaction. The ideal candidate has strong leadership skills, excellent communication abilities, and a passion for achieving sales goals.

Key Responsibilities

• Supervise and lead a team of sales representatives.
• Monitor daily sales performance and provide regular reports to management.
• Set sales targets and assist the team in achieving them.
• Train, mentor, and motivate sales staff to improve performance and productivity.
• Develop and implement sales strategies to increase revenue.
• Resolve customer complaints and issues in a timely and professional manner.
• Coordinate with other departments (e.g., Marketing, Operations) to ensure smooth business operations.
• Conduct regular sales meetings and performance reviews.
• Stay updated on industry trends and competitor activities.
• Ensure adherence to company policies and compliance standards.

Requirements

• Proven experience in a sales or customer service role, with at least 3 years in a supervisory capacity.
• Strong leadership, interpersonal, and organizational skills.
• Excellent verbal and written communication skills.
• Ability to analyze data and make strategic decisions.
• Ability to work under pressure and meet deadlines.

Tung Lok Millennium Pte Ltd

Tung Lok Group, established in 1984, is Singapore’s leading restaurant group with more than 40 restaurants in Singapore, China, Japan, Indonesia, and Vietnam. Its restaurants, renowned for its quality and distinctive character, offer a variety of cuisines such as Cantonese, Northern Chinese, Vegetarian, Seafood specialities, Western, Japanese, and trendsetting Global Chinese cuisine, executed by talented and award-winning masterchefs.

Job Description

Responsibilities:

• Supervise and support the daily restaurant operations, ensuring smooth and efficient service
• Motivate front-of-house staff to deliver outstanding customer service
• Ensure smooth day-to-day restaurant operations
• Ensure high standards of customer service are consistently met
• Handle customer complaints or concerns and resolve issues in a professional and timely manner
• Perform daily operation tasks, documenting procedures and creating guidelines
• Ensure proper maintenance and cleanliness of equipment and restaurant
• Conduct opening and closing procedures, including cash handling and shift reports
• Report daily operational or staffing issues to management
• Any other ad-hoc duties as assigned by the Superior from time to time

Requirements:

• Proven experience as a Supervisor or in a similar F&B leadership role
• Strong knowledge of restaurant operations and service standards
• Excellent customer service and communication skills
• Service oriented and passionate working in F&B industry
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

APMA Restaurant

Job Description

Key Responsibilities
1. Food Preparation & Cooking

• Prepare and cook dishes according to recipes or standards

• Ensure food is tasty, well-presented, and consistent

• Test new recipes and improve existing dishes

• Design menus based on trends, seasonality, and customer preferences

• Consider dietary needs (halal, vegan, allergies, etc.)

• Price dishes to ensure profitability

• Supervise kitchen staff (cooks, assistants, dishwashers)

• Assign tasks and manage workflow during service

• Maintain discipline and teamwork in the kitchen

• Check freshness and quality of ingredients

• Ensure proper cooking temperatures and presentation

• Maintain consistent taste and standards

• Follow food safety regulations and cleanliness standards

• Ensure proper food storage and handling

• Maintain personal hygiene and enforce kitchen hygiene rules

• Order ingredients and supplies

• Monitor stock levels and avoid wastage

• Control food costs and reduce losses

• Train junior chefs and kitchen staff

• Teach cooking techniques and plating styles

• Mentor team members and build kitchen culture

• Handle feedback or complaints about food

• Adjust dishes based on customer needs

• Occasionally interact with guests

• Budget planning

• Supplier negotiations

• Branding and concept development

• Managing multiple outlets

Tung Lok Millennium Pte Ltd

Tung Lok Group, established in 1984, is Singapore’s leading restaurant group with more than 40 restaurants in Singapore, China, Japan, Indonesia, and Vietnam. Its restaurants, renowned for its quality and distinctive character, offer a variety of cuisines such as Cantonese, Northern Chinese, Vegetarian, Seafood specialities, Western, Japanese, and trendsetting Global Chinese cuisine, executed by talented and award-winning masterchefs.

Job Description

Responsibilities:

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, coach and motivate a team of the staff
• Handle customer complaints, inquiries, and feedback professionally
• Ensure high standards of customer service are consistently met
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

SPICE TRAILS HOSPITALITY PTE. LTD.

Job Description

About TaNaKa :

TaNaKa is a retro-futuristic Pan Asian Social Pub with a nod to Japanese Social Izakaya. An electric and vibrant atmosphere for guest to disappear into whether for business celebrations or socializing with friends or family.
If you excel in a fast-paced environment, enjoy being a part of energetic team, and obsessed with providing exceptional guest service then we want you to be part of our team.

Job Summary

We are seeking a versatile and charismatic leader to join our team as a Restaurant Manager. This "hybrid" role is designed for a professional who is equally comfortable managing floor operations, P&L, and staff performance. You will be the face of the establishment, ensuring a seamless flow between the bar and the dining area while maintaining world-class service standards.

Responsibilities

• Lead daily front-of-house operations, including opening and closing procedures, to ensure smooth service delivery and operational efficiency
• Manage staff scheduling to optimize coverage during peak hours while controlling labor costs and maintaining service quality
• Oversee cash management processes to ensure accuracy and accountability
• Maintain strict inventory control by managing suppliers and conducting monthly stock-takes to minimize wastage and control costs
• Ensure compliance with Singapore’s liquor licensing laws and SFA food hygiene standards to uphold safety and legal requirements
• Handle guest feedback and resolve complaints professionally to enhance customer satisfaction and encourage repeat business
• Drive sales growth by developing and implementing creative promotions, happy hour programs, and upselling strategies
• Monitor daily sales reports and collaborate with ownership to achieve monthly revenue targets and business objectives
• Train, mentor, and develop junior staff to foster a high-performance culture and support team growth
• Apply proficient cocktail techniques and spirit knowledge to support bar operations and enhance guest experience
• Utilize POS systems (e.g., Revel, TabSquare) effectively to manage transactions and operational data

Required competencies and certifications

• Basic Food Hygiene Certificate (mandatory for compliance with food safety standards)

Preferred competencies and qualifications

• Minimum 3–5 years of experience in food and beverage, including at least 2 years in a supervisory or management role
• Knowledge of MOM employment regulations (advantageous for staff management compliance)
• Strong leadership skills demonstrated by managing teams and operations under pressure
• Excellent communication skills in English to ensure clear interaction with staff and guests
• Ability to work split shifts, weekends, and public holidays to meet operational demands
• Additional language skills (advantageous for enhancing guest communication and service)

SPICE TRAILS HOSPITALITY PTE. LTD.

Job Description

About TaNaKa :

TaNaKa is a retro-futuristic Pan Asian Social Pub with a nod to Japanese Social Izakaya. An electric and vibrant atmosphere for guest to disappear into whether for business celebrations or socializing with friends or family.
If you excel in a fast-paced environment, enjoy being a part of energetic team, and obsessed with providing exceptional guest service then we want you to be part of our team.

Job Summary

You will prepare and cook authentic Japanese, Korean, and Asian dishes while ensuring food quality, consistency, and presentation. You will maintain kitchen cleanliness and hygiene, manage ingredients to reduce food wastage, and support daily kitchen operations in a fast-paced environment.

Responsibilities

• Prepare and cook authentic Japanese, Korean, and Asian dishes following traditional cooking methods to ensure authentic flavors
• Monitor and maintain food quality, consistency, and presentation to meet restaurant standards
• Clean and sanitize kitchen work areas, equipment, and utensils to uphold food hygiene and safety standards
• Manage ingredient inventory by organizing supplies and minimizing food wastage through careful portioning and storage
• Support daily kitchen operations by coordinating with team members to ensure smooth workflow and timely food preparation
• Work independently and responsibly to complete assigned tasks efficiently in a fast-paced kitchen environment

Required competencies and certifications

• Minimum 3 years of experience in Japanese, Korean, or Asian cuisine
• Knowledge of traditional cooking methods

Preferred competencies and qualifications

• Willingness to work weekends and public holidays

HOH WAH BUSINESS SERVICES

Job Description

We are looking for an experienced & passionate chef(s) to join our team, roles & responsibilities as below :-

1. Oversees the overall operational activities of the kitchen.
2. Follow SOP and plan staff roster properly to ensure smooth operation.
3. Comply with all regulations for workplace safety, food hygiene standards, and requirements.
4. Ensure high quality and creative food products, minimize food wastage.
5. Stock control, replenish supplies in a timely manner.
6. Supervises and checks portion sizes, stations, fridges, and perishables.
7. Outstanding communication and leadership skills.
8. Able to multitask and work efficiently under pressure.

CRAYON GLOBAL PTE. LTD.

Job Description

Position Summary

The Restaurant Manager serves as the strategic business leader of the Korean restaurant, holding full accountability for financial performance, operational governance, brand positioning, and people leadership. This role drives sustainable revenue growth, ensures regulatory compliance in Singapore, and delivers an authentic yet commercially competitive Korean dining experience.

The position reports directly to the Director / Managing Director and oversees both Front-of-House and Back-of-House leadership teams.

• Own full Profit & Loss (P&L) accountability, including revenue growth, cost management, and margin optimization.

• Develop annual budgets, sales forecasts, and financial performance strategies.

• Analyze sales trends, customer behavior, and market conditions to drive revenue expansion.

• Implement cost-control strategies for food cost, labor cost, and inventory management.

• Lead pricing strategies and promotional planning aligned with market positioning.

• Establish, implement, and continuously refine Standard Operating Procedures (SOPs).

• Ensure full compliance with Singapore food safety, hygiene, employment, and licensing regulations.

• Oversee quality assurance systems to maintain authentic Korean cuisine standards.

• Drive operational efficiency through workflow optimization and performance monitoring.

• Lead crisis management and risk mitigation planning.

• Provide strategic leadership to kitchen and service managers.

• Build a high-performance culture focused on accountability and service excellence.

• Lead recruitment planning, workforce structuring, and succession development.

• Conduct management-level performance reviews and leadership coaching.

• Optimize manpower planning in alignment with business volume and compliance frameworks.

• Uphold and strengthen brand positioning within the competitive Korean F&B market.

• Develop customer retention strategies and loyalty initiatives.

• Oversee service standards aligned with premium Korean hospitality culture.

• Manage corporate partnerships, group dining, and community engagement initiatives.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• Minimum 5–8 years of progressive restaurant management experience, with leadership accountability.

• Demonstrated experience managing full P&L responsibility.

• Strong understanding of Korean cuisine operations and cultural dining standards.

• Proven track record in revenue growth and cost optimization.

• Experience managing multicultural teams in a fast-paced F&B environment.

CRAYON GLOBAL PTE. LTD.

Job Description

Position Summary

The Restaurant Supervisor supports the overall management of daily restaurant operations and ensures smooth coordination between front-of-house and kitchen teams. The role is responsible for supervising staff, maintaining service standards, ensuring compliance with food safety regulations, and supporting operational efficiency in a Korean dining environment.

The position reports to the Restaurant Manager / Director.

• Supervise and coordinate daily front-of-house and service operations.

• Ensure smooth customer flow, table management, and service efficiency.

• Monitor food presentation and service quality to maintain Korean dining standards.

• Support kitchen and service teams to ensure timely food delivery.

• Supervise service crew and junior staff during shifts.

• Conduct on-the-job training for new employees.

• Prepare duty rosters and manage shift scheduling.

• Monitor staff performance and report issues to management.

• Ensure staff comply with company policies and hygiene standards.

• Handle customer feedback and resolve service issues professionally.

• Ensure high levels of customer satisfaction.

• Assist in managing reservations and walk-in guests.

• Ensure compliance with Singapore food hygiene and safety regulations.

• Monitor cleanliness of dining and kitchen areas.

• Ensure proper food handling procedures are followed.

• Assist in maintaining licensing and regulatory requirements.

• Monitor stock levels and assist with ordering supplies.

• Conduct basic inventory checks.

• Assist with daily sales reconciliation and reporting.

• Support cost control measures under management guidance.

• Minimum 2–4 years of experience in restaurant operations, preferably in Korean cuisine.

• Supervisory experience in F&B operations.

• Basic understanding of food safety and hygiene standards.

• Ability to manage shift operations independently.

• Strong communication and team coordination skills.

• Willing to work weekends and public holidays.

Sodexo Singapore Pte Ltd

Founded in 1966 in Marseilles, France, Sodexo is the number 1 French-based employer globally. With 425,000 employees in 80 countries, our array of opportunities is as diverse as our workforce. From facilities engineering to food service management, construction to energy management, medical equipment maintenance to patient care, wellness and nutrition to sustainable practices, Sodexo delivers an integrated suite of innovative services to our consumers. Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.

Job Description

Job Summary:

Manages the back of house operations, including Daily & Banquet menu planning, cost control, administration communication (all levels), manpower planning, and hygiene and safety management.

Key Responsibilities:

·     Responsible for the overall daily food production and back of the house operations.

·     Maintain and enhance manpower management by daily effective communication.

·     Ensure that quality and wholesome food is served in the facility.

·     Plan and execute monthly rotating menus and special food promotion with the Unit Manager.

·     Manage daily customer feedback concerning services provided through effective communication and effective customer service management.

·     Liaise and produce for banquet events of the day/ week with F&B Coordinator/ Supervisor.

·     Ensure that all areas of services provided are maintained at the required in-house and corporate standards.

·     Assist in co-ordinating activities from the head office during official visits from other related departments i.e. Purchasing, HR, Finance, Business Development and SEQ Department.

·     Submit weekly and monthly financial/administration reports to the Unit Manager.

·     Submit all HR related documentation to Unit Manager concerning employment, termination, leave application, timecards, manpower costs etc. from back of house operations.

·     Attend weekly service meetings to improve and enhance service level.

·     Evaluate and administer manpower plans, employee training & development.

·     Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

·     Maintain and improve hygiene and safety standards of both front of house and back of house operations.

·     Keeping Food Sampling and Daily Cooking Core temperature recordings.

·     Ensure recording temperature for all refrigerators.

·     Perform all other common duties assigned by both the client and management of Sodexo Singapore.

Key Requirements

·     Minimum 8-10 years’ experience in similar capacity with or without qualification.

·     Communication Skills (verbal and written) – ability to convey meaning and obtain understanding.

·     Organizational Skills – ability to group work in relation to the work being done, prioritizing and scheduling an even workflow.

·     People Skills – ability to effectively relate to customers and others in all organizational levels, being sensitive to their needs.

·     Conceptual Skills – ability to see entire program objective ensuring that individual programs work within the framework of the company’s objectives.

·     Customer Relations – ability to relate to customers with an attitude of friendliness while conveying confidence in the company’s professionalism.

·     Team player.

·     Maintaining culinary standard up to company’s requirements.

PINWEI PTE. LTD.

Job Description

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering

PINWEI PTE. LTD.

Job Description

• Lead, mentor, and manage culinary team.
• Develop and plan menus and daily specials.
• Create prep lists for the kitchen crew.
• Manage food costing and inventory.
• Maintain standards for food storage, rotation, quality, and appearance.
• Ensure compliance with applicable health codes and regulations.
• Establish maintenance and cleaning schedules for equipment, storage, and work areas.
• Familiar with Chinese Cuisine, Sichuan Dishes, Dongbei Cuisine
• Familiar with Chinese Spices
• Work with front house staff to facilitate smoother working process

R & L MANPOWER SERVICES PTE LTD

We Turn Your Dreams Into Reality

Job Description

Job Description:

• Oversee and manage the efficient running and profitability of the outlet in line with the branch standards, while meeting the employee, company’s and customers’ expectations.
• Assist the manager to supervise the effective control of food & beverages, inventory and labour cost to ensure that the operational expenditures stay within the budget.
• Plan, coordinate, review and control production activities in order to ensure that workplace safety.
• Possesses positive attitude, proactiveness, common sense and good teamwork.
• Serve customers.
• Take cashier

Job Requirements:

• At least 3 Year(s) of working experience in the related field and industry.
• Long hours of standing during the working shift.
• Polite manner, energetic, cheerful, and hardworking.
• Self-discipline and self-motivated and enjoys interacting with people and serving customers.
• Long standing during the working hour is required.

Tyson Jay Management

Job Description

Responsibilities

• Supervise and coordinate front-of-house operations to ensure efficient service flow.
• Maintain high standards of customer service and handle guest feedback promptly.
• Train, schedule, and guide service staff to achieve performance and service goals.
• Monitor stock levels and coordinate with relevant departments on replenishment.
• Ensure adherence to hygiene, health, and safety regulations at all times.
• Assist in daily opening and closing duties, including cash handling and reports.
• Liaise with kitchen and bar teams to ensure smooth communication and operations.
• Support management in implementing service improvements and team initiatives.

Requirements

• At least 2 years of supervisory experience in F&B or hospitality.
• Good communication, leadership, and customer-service skills.
• Able to work rotating shifts, weekends, and public holidays.
• Knowledge of POS systems and basic computer literacy preferred.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

BEREMPAH BROS PTE. LTD.

Job Description

Job Title: Kitchen Supervisor
Company: Berempah Bros Pte. Ltd.
Location: Singapore
Employment Type: Full-Time

Berempah Bros is a small and growing local F&B concept. We are looking for a Kitchen Supervisor to support the daily kitchen operations and ensure food quality and consistency.

The role is hands-on and involves working closely with the founders to run the kitchen efficiently and maintain operational standards.

• Oversee daily kitchen operations and ensure smooth food preparation workflow

• Ensure food quality, portion control, and consistency of recipes

• Supervise and coordinate kitchen staff during service

• Maintain kitchen cleanliness and ensure compliance with food safety standards

• Monitor inventory levels and assist with ordering ingredients and supplies

• Assist with training new kitchen staff on preparation methods and procedures

• Support the founders in improving kitchen processes and operational efficiency

• Minimum 2–3 years of experience in kitchen operations or similar F&B role

• Ability to supervise kitchen staff and manage service operations

• Knowledge of food hygiene and safety practices

• Able to work in a fast-paced kitchen environment

• Team player with good communication skills

$3,000 – $4,200 per month (depending on experience)

• Staff meals provided

• Performance bonus based on outlet performance

• Opportunity to grow with the company as new outlets are developed

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

RTHT RESTAURANTS (S) PTE. LTD.

Job Description

The title of “chef” is

something that has to be earned through hard work, knowledge of the culinary craft, and leadership ability.While there are many top-notch cooks out there, they aren't considered chefs until they actually run a team and their station within a professional kitchen.A Chef is

a skilled culinary professional responsible for leading kitchen operations, ensuring high-quality food preparation, managing inventory, and maintaining strict food safety standards

Key duties include menu planning, staff training, cost control, and delivering consistent, appealing dishes in a fast-paced environment. They require strong leadership, creativity, and relevant, often formal, culinary experience.

SHAHANA PLUS HOLDINGS PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

SHAHANA PLUS HOLDINGS PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Capella Bangkok

Job Description

Private Advertiser

Job Description

About the role

This is a fantastic opportunity to join the dynamic team at HONOUR ASSET DEVELOPMENT CO., LTD.' as an F&B Manager. You will be responsible for overseeing the seamless operation of the company's food and beverage services, ensuring a high-quality dining experience for our guests. This is a full-time role based in Chonburi.

What you'll be doing

• Manage and lead the F&B team, including waitstaff, bartenders, and kitchen staff, to deliver exceptional customer service

• Develop and implement strategies to improve operational efficiency, enhance customer satisfaction, and maximize profitability

• Oversee menu planning, pricing, and inventory management to ensure optimal product selection and cost control

• Ensure compliance with all relevant health, safety, and hygiene regulations

• Analyze sales data and customer feedback to identify areas for improvement and implement innovative solutions

• Foster a positive and collaborative work environment, providing training and development opportunities for the team

What we're looking for

• Minimum 3-5 years of experience in a similar F&B management role, preferably in the hospitality industry

• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team

• Excellent customer service orientation and problem-solving abilities

• Proficient in financial management, inventory control, and budget planning

• Thorough understanding of food safety regulations and best practices

• Adaptable and able to thrive in a fast-paced, dynamic environment

What we offer

At HONOUR ASSET DEVELOPMENT CO., LTD.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, performance-based bonuses, and opportunities for professional development and career advancement.

About us

HONOUR ASSET DEVELOPMENT CO., LTD.' is a leading provider of asset development and management services in the hospitality industry. With a strong focus on innovation and sustainability, we have established a reputation for delivering exceptional experiences to our clients and customers. Our team of dedicated professionals is passionate about driving the success of our business and creating a positive impact on the communities we serve.

Apply now for this exciting opportunity to be part of our dynamic team!

OMT Wellness group Co., Ltd.

Job Description

The Assistant Manager trainee is responsible for ensuring the smooth daily operations of the store, supporting all departments, and driving both operational and marketing initiatives. This role requires strong coordination, leadership, and organizational skills to maintain service quality and support business growth.

Key Responsibilities

Store Operations & Administrative Support

• Oversee the overall cleanliness, readiness, and orderliness of the store.

• Ensure all operational procedures are followed consistently and effectively.

• Carry out tasks assigned by management in a timely and accurate manner.

Human Resources & Staffing

• Assist in sourcing, screening, and coordinating new staff recruitment.

• Support onboarding and training processes as needed.

• Help monitor staff performance and provide constructive feedback.

Marketing & Business Development

• Assit in planing, executing, and monitoring marketing activities for the store.

• Collect and analyze performance data to support marketing strategies.

• Coordinate with marketing partners, platforms, and relevant teams.

Cross-Department Coordination

• Hold regular meetings with department heads across the company.

• Delegate tasks based on priorities and follow up to ensure timely completion.

• Communicate updates, challenges, and progress to management.

Qualifications

• Strong organizational and multitasking abilities.

• Good communication and interpersonal skills.

• Ability to lead, coordinate, and motivate team members.

• Basic understanding of marketing and data interpretation.

• Experience in operations or hospitality is a plus.

MCI Career Services Pte Ltd

With over 19 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Job Description

Are you passionate about creating memorable guest experiences? Our hotel is looking for a dedicated Guest Service Executive to join our front-of-house team!

In this role, you’ll be the face of our hospitality—welcoming guests, assisting with enquiries, ensuring smooth check-ins/check-outs, and delivering service that exceeds expectations

Job Summary:

• Working Hours: 3 rotating shifts (Morning, Afternoon, Night)

• Location: Central Region

• Benefit: Medical + Bonuses + Career progression

Job Responsibilities:

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

• Provide courteous and efficient service to all hotel guests.

• Ensure that all telephone calls are handled promptly.

• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

We regret to inform that only shortlisted candidates would be notified.

Juwita Binte Mohammad Razali (Juwita)
Registration Number: R21101920
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA RECRUITMENT PTE LTD

EA Recruitment Pte Ltd was founded in 2021, with a focused mission, providing our utmost support to individuals and organisations, to achieve their full potential. With a combined experience of more than 10 years, we thrive on providing our clients/candidates with the best and most sincere services. We believe not only in the business aspect of things, but able to help individuals & organisations on a personal level.

Job Description

• Well established Japanese Restaurant

• Salary range: $3000 - $3500

• Working days: 5.5 Days

• Excellent Welfare & Benefits

Job Scope

• Assist the Head Chef in managing kitchen operations, including ordering, cost control, staffing, and efficiency.

• Ensure food preparation and presentation meet recipe, SOP, and brand standards.

• Prepare and cook dishes according to menu specifications.

• Maintain food quality, minimize waste, and control costs.

• Train and supervise kitchen staff, ensuring proper hygiene and grooming standards.

• Handle guest feedback and kitchen-related issues promptly.

• Ensure kitchen equipment maintenance and compliance with SFA food safety standards.

• Maintain a clean, organized workspace and promote teamwork for smooth operations.

Requirement

• GCE O Level and above

• 3 years related experience in restaurant supervision position

• Possess WSQ Food and Hygiene Certification

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)
EA Recruitment Pte Ltd
EA License No: 21C0492

FREEING SG (TOWN) PTE LTD

Job Description

About Us:

Freeing SG is a leading escape room company in Singapore, known for creating immersive and thrilling experiences. We are expanding to a new location and are looking for dynamic individuals with a passion for entertainment and a strong background in acting or performing arts to join our team.

Role Overview:

As a Game Master, you will be responsible for overseeing the daily operations of our new escape room outlet. Your primary role will be to ensure that every customer has a memorable and immersive experience, from the moment they enter the room until they successfully escape (or don’t!). You will also play a key role in creating and maintaining the atmosphere of our themed rooms through performance and interaction with participants.

Key Responsibilities:

• Customer Experience: Engage with customers, provide them with game instructions, and enhance their experience by staying in character related to the room’s theme.

• Room Management: Oversee the setup and reset of escape rooms, ensuring all puzzles and props are functioning correctly.

• Team Collaboration: Work closely with the team to ensure smooth shift transitions and game flow
  coordination. May have opportunity to develop new themes, puzzles, and storylines.

• Problem-Solving: Troubleshoot any technical or customer-related issues that arise during game sessions.

• Performance: Use your acting skills to add an extra layer of immersion, whether it’s as a guide, a character within the game, or through interactive hints.

• Shift Management: Ensure smooth handovers between teams.

• Safety & Security: Ensure the safety and security of customers and staff during operating hours.
  

Requirements:

• A level graduates or University Undergraduates

• Preferably staying West area

• Experience: Background in acting, performing arts, or similar fields is highly desirable.

• Skills:

  • Strong customer service skills with the ability to engage and entertain.

  • Excellent problem-solving and communication skills.

  • Ability to work in a fast-paced, dynamic environment.

  • Technical aptitude for understanding and managing room mechanics.

• Availability: Must be available to work on a rotating shift schedule, including weekends and public holidays.

• Passion: Genuine interest in escape rooms, interactive games, and creating memorable experiences for others.

Why Join Us?

• Creative Environment: Work in a fun and engaging atmosphere where creativity is encouraged.

• Career Growth: Opportunities for career advancement within the company as we continue to expand.

• Team Spirit: Be part of a passionate and dedicated team focused on delivering the best customer experiences.
  

HUATCLUB PTE. LTD.

Job Description

main responsibilities:

• Learn lines, songs and/or dances
• Research the play/character
• Attend all rehearsals scheduled
• Attend costume fittings
• Take direction from the Director and/or Choreographer
• Work with other Performers
• Attend technical and dress rehearsals
• Perform the show to an audience
• Use props and costumes during the performance
• Perform other duties laid out in the job description depending on the kind of show

Requirement:

• Strong leadership skills with an affinity for capacity development.
• Excellent conflict resolution abilities.
• Innovative, trustworthy, and impartial.
• Ability to work evenings, weekends, and holidays.
  

Private Advertiser

Job Description

🌟 Now Hiring 🌟

Position:

/Service Crew / Milk Tea & Coffee

No experience? No problem!

👉 With or without experience, you’re welcome!

/Male & Female applicants welcome

💰 Salary：

Basic：$1600 – $2000

Total：$2000 – $2500+

🕒 Working Hours：

Coffee Team: Shift-based schedule ()

📅 Rest Days：

4 – 6 / Days per month

✨ Join Our Team ✨

×

｜

Premium Skin Aesthetic × Lifestyle Coffee Concept

· Friendly Environment

📍 Location：Orchard Road

Marriott International

Job Description

Marriott International

Job Description

ALLIED SEARCH PTE. LTD.

ALLIED SEARCH PTE. LTD is a leading recruitment firm focusing on permanent placements in the context of talent acquisition.

Job Description

• Attractive Remuneration Package

• Reputable Organization

• Great Exposure and Opportunity

As a Sous Chef (Healthcare), you will be responsible for the following duties:

• Ensure food quality (taste, texture, temperature, presentation), proper portioning and plating standards, adherence to standardized recipes, and smooth workflow coordination across all kitchen sections.

• Monitor stock levels and par levels, coordinate timely procurement and goods receiving, maintain accurate inventory records, and minimize wastage, spoilage, and cost overruns.

• Conduct routine checks on kitchen equipment and utensils, arrange prompt repairs, enforce cleaning schedules, and uphold cleanliness and organization in all kitchen areas.

• Enforce proper food storage, segregation, labeling, temperature logging, and safety protocols; oversee food sampling and compliance with health, hygiene, and workplace safety standards.

• Work closely with QA teams, dietitians, and service staff to execute diet orders accurately, manage patient diet requests, and promptly report discrepancies.

• Schedule staff, conduct briefings and training, manage attendance and payroll documentation, oversee reporting systems and track operational KPIs and performance metrics.

Requirements:

• Minimum GCE “N” or “O” Level with at least 5 years’ experience in high-volume kitchen operations and large-scale production.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified. 

ALLIED SEARCH PTE. LTD.

EA LICENSE        : 19C9777

Accor Asia Corporate Offices

Job Description

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

JOB HIGHLIGHTS:

   Leader at the property with 5 key roles:

• Conduct "Perfect Operation" (Operator)

• Make Guest Happy ("Wow" Producer)

• Train&Engage Staff (Boss) 

• Conduct Initiatives (Kaizen Generator)

• Solve emergency issues (Problem solver)

Qualifications

• 5+ years of Front Office or hotel operations experience.

• Strong leadership and team engagement skills.

• Good understanding of hotel financials (P&L, revenue, cost control).

• Willing to be assigned to properties nationwide in Thailand. (Final assignment will be based on the candidate’s profile and the operational needs of each property.)

• Candidates ready to step up into Supervisor or Manager roles are welcome.
  

DUTIES & RESPONSIBILITIES:

Conduct ("Perfect Operation")

• Working closely with the operations team in the HQ to maintain and follow the service standards properly.

• There is no case of ignoring SOPs at a property.

• Communication with HQ team is effective in a timely manner.

• Inspection score and task completion % are more than xxx.

Make Guest Happy ("Wow" Producer)

• Leading and guiding all staff to let them make guests happy and have "Wow" during the stay.

• Guest feedback score is more than xxx.

• S/he learns from a negative review to quickly fix an issue.

Train&Engage Staff (Boss)

• Conducting training and evaluation regularly to ensure that all team members are performing their jobs effectively.

• Score for boss is more than xxx.

• To nominate a "candidate" talent.

Conduct Initiatives (Kaizen Generator)

• Planning and conducting Kaizen initiatives, both cost-saving and revenue increasing with a good understanding of budget concepts (revenues, costs etc.)

• S/he makes an inpact of revenue increase with Kaizen initiatives.

• S/he makes an impact on cost savings with Kaizen initiatives.

Solve emergency issues (Problem solver)"

• Solving problems of emergency challenges and complaints.

• There are rare cases that the problem is escalated to PRM level.

• All complaints are taken care and closed properly.
  

BENEFITS:

• 2 Days Off/week.

• Service Charge: Low Season ~ 7,000-10k and High Season ~ 17-20k

• RM Allowance: 5,000 Baht (After probation).

• Telephone Allowance: 1,000 Baht.

• Social Security .

• Medical Allowance.

• Provident Fund  (After probation).

• Public Holiday/Annual: Leave 18 days/year.

Laguna Hotel Holdings Pte Ltd

Job Description

JOB DESCRIPTION

• Supervises, coordinates, and gives directions to the entire team of colleagues in a very efficient and correct manner.
• Control stocks for daily use in the restaurant to ensure the restaurant’s service requirements are met.
• Ensures that the restaurant maintains high-quality service standards are implemented.
• Performs daily checks on staffing level, quality control, maintenance, cleanliness.

JOB REQUIREMENT

• Minimum of 2 years in F&B experience.
• Good knowledge of restaurant operation and high-end service levels.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

Ignite Venture Co., Ltd.

Job Description

Key Responsibilities

Lead the Engineering Department in ensuring the optimal operation, maintenance, and repair of all hotel systems, facilities, and equipment.

Develop, implement, and continuously improve preventative maintenance programs for electrical, mechanical, plumbing, and other critical hotel infrastructure.

Oversee all engineering operations to ensure compliance with local laws, safety regulations, and environmental standards.

Collaborate closely with the Operations and Rooms Division teams to support guest satisfaction through timely maintenance and engineering solutions.

Plan and manage capital expenditure (CAPEX) projects including renovations, system upgrades, and energy efficiency initiatives.

Establish clear departmental goals focused on safety, sustainability, energy management, and cost efficiency.

Lead emergency response efforts related to engineering, such as power outages, fire safety systems, and water supply failures.

Monitor the performance of energy usage and utilities, recommending and implementing measures to reduce consumption and operational costs.

Manage supplier and contractor relationships to ensure quality service delivery within approved budgets and timelines.

Conduct regular building inspections to assess structural integrity, safety systems, and equipment functionality.

Prepare and manage the engineering department’s annual operating budget, ensuring responsible spending and effective cost control.

Lead, train, and mentor engineering team members, ensuring high performance, professionalism, and compliance with hotel service standards.

Maintain comprehensive documentation for all engineering procedures, systems, and regulatory compliance requirements.

Core Competencies

Proven leadership experience in hotel engineering operations with a strong technical background.

In-depth knowledge of building systems including HVAC, electrical, plumbing, fire life safety, elevators, and general maintenance.

Strong project management skills with experience in renovations, refurbishments, and energy-saving initiatives.

Excellent problem-solving and analytical skills, with the ability to respond quickly to emergency situations.

High attention to detail in maintenance planning, reporting, and operational documentation.

Familiarity with local building codes, fire regulations, safety protocols, and sustainability practices.

Proficient in Microsoft Office (Word, Excel, PowerPoint).

Strong communication skills in English; Thai language proficiency is a distinct advantage.

Ability to work under pressure, adapt to changes, and maintain a hands-on approach when necessary.

Inspiring leadership qualities with a focus on staff development, team motivation, and interdepartmental collaboration.

Destinations of the World (Thailand) Co., Ltd.

Job Description

About WebBeds
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.
Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.
Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.
WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide. 
Find out more about the WebBeds business at www.webbeds.com [http://www.webbeds.com/]
WebBeds is a travel brand of the Web Travel Group (ASX: WEB).

As a Market Manager,  you will play a key role in strengthening WebBeds’ presence in Pattaya, driving supplier partnerships, and optimizing market performance. Based in Bangkok Thailand, you will be responsible for negotiating contracts, managing supplier relationships, and maximizing market opportunities. This role offers an exciting opportunity to work in a fast-paced, dynamic environment, gaining exposure to transformative travel technology and collaborating closely with APAC leadership and regional teams.

In this role you will:
We are looking for the right candidate to join us, a fast growing and dynamic family in Thailand. The candidate will be working in Bangkok, Thailand and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.If you enjoy working in a fast-paced environment with a company that is expanding strongly in the industry, then please submit your application with us today!

Key Responsibilities:
Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc. 
Set targets with suppliers based on account management. 
Run allotment utilization reports, monitor current availability and adjust the allotment, as required. 
Convert 3rd parties into direct business, to gain more market share on the specific territories. 
Introduce WebBeds Group to new suppliers. 
Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes. 
Ensure Direct Connect rates are open and updated year-round. 
Build market intelligence from sales feedback and 3rd parties system, to act on market demands. 
Understand Channel Manager connectivity and functionalities would be a plus.
Monitor booking types and cancellations on a regular basis. 
Reporting & Analysis. Prepare several reports extracted from internal tools to identify possible week spots in the contracted conditions in order to be improved.
Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall. 
Supervise the loading process of the negotiated conditions with the hotels.
Support the Operations team for any overbookings, booking related issues or other queries. 
Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
Support the projects assigned by market/region/company with diversified commercial mentality.

The skills we would love to see in your suitcase!
Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.
Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.
3-5 years of experience in a similar position will be required.
Candidate must have an aggressive go-getting attitude and have a passion for securing the best deal with suppliers. 
The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our suppliers as well as be able to network within the organisation to leverage on our global network to strengthen our market proposition in Malaysia. 
Must also possess a strong analytical mindset and the ability to review supplier performance to optimises performance.
Good written and spoken English and presentation skills.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
International highly skilled group of experts from all around the globe 🌎
Dynamic environment with the chance to grow, influence & impact change ⚡
Disruptive, fast-growing market leader within travel & endless possibilities 💼
Culture built on collaboration🤝 empowerment and innovation 💡

Find out more about the WebBeds business at www.webbeds.com [http://www.webbeds.com/]  - #LI-Hybrid

Regal Hongkong Hotel

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages nineteen hotels. Committed to exceeding

Job Description

• High Diploma or above in Hospitality Management or related disciplines

• Minimum 5 years’ experience in Hotel front office operation with at least 3 years in supervisory level of similar capacity

• With strong reception operations, customer service sense, complaint handling skills and able to handle emergency

• Well-versed in spoken and written English and Putonghua

Rat Pack LC Limited

Job Description

We’re now looking for an enthusiastic Supervisor to join Pici our pasta hideaway in HK’s busiest retail and commercial district.

As a Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.

Fast-track your career progression, join an internationally diverse work environment, learn about incredible Italian cuisines, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Manage guest needs and enhance guest satisfaction
• Ensure all company standards are met during service
• Lead a team to ensure smooth set up of the restaurant before and after shifts
• Leading fellow floor staff under the direction of management
• Requirements
  
  • Minimum of 1 year experience as a Server
  • Positive attitude with a teamwork mindset
  • Sense of responsibility within your role
  • Excellent communication, interpersonal and leadership skills
  • Fluency in English is a must, other languages are advantageous
  • Experience working in hospitality is beneficial
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
• Benefits
  
  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

• Discover more about your next adventure: https://pici.hk/our-philosophy/

Leading Nation HK Limited

Leading Nation

Job Description

JIJA BY VICKY LAU

We are seeking a passionate and skilled Pastry Chef de Partie/Demi Chef to join our team at JIJA by Vicky Lau. The ideal candidate will have a solid foundation in pastry techniques and a love for creating beautiful desserts inspired by Yunnan cuisine. You will work alongside our Head Pastry Chef and Pastry Junior Sous Chef to produce exceptional pastries and desserts while contributing ideas to our seasonal menus.

Key Responsibilities:

• Prepare a variety of pastries, desserts, and bread, ensuring high standards of quality and presentation.

• Collaborate in developing creative seasonal dessert menus that align with our restaurant's identity.

• Maintain quality control throughout the production process, ensuring all pastries meet our standards and are served fresh.

• Support and train junior pastry staff, promoting a collaborative kitchen environment.

• Assist in managing inventory for pastry ingredients, ensuring freshness and proper storage.

• Uphold hygiene and safety standards in compliance with health regulations.

Key Skills & Qualifications:

• Proven experience in pastry production, preferably in a fine dining environment.

• A passion for innovative pastry design and flavor combinations; knowledge of Yunnan cuisine is a plus.

• Strong interpersonal skills and ability to work collaboratively in a high-pressure kitchen.

• Excellent attention to detail in presentation and quality control.

• Ability to respond effectively to changing demands in a busy restaurant.
  

Benefits:

• 8 rest days per month (after probation)

• Annual leave & Statutory holidays

• Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc

• Meal allowance

• Monthly Card Tips

• Medical allowance

• Staff discount

Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of available to "HR & Admin. Dept." by clicking Apply Now below. 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures

• Ensure all guests are attended to at the Front Desk

• Issue apartment access key cards

• Attend to and anticipate all guests' queries and needs

• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements

• Manage guests’ accounts, information and apartment availability in the system

• Perform simple bookkeeping

• Make and confirm reservations

• Respond to all queries through walk-ins, emails and calls and assist with requests

• Handle and record resident feedback and complaints, referring them to supervisors and managers 

• Perform related tasks as assigned

Job Requirements

You have:

• Possess a good command of spoken and written English

• Pay attention to details

• Excellent team player and service-oriented

• Passion in learning a variety of tasks, including handling paperwork

• Willingness to perform shifts

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Listed Company

• Working Location: CBD Area

• Working Days: 5 days work week (8 hours per shift)

• Salary Package: $3300

Your Role, Your Influence:

• Attend to walk-in guests and solve their issues effectively and promptly

• Processing membership related transactions

• Prepare daily shift opening and closing documents

• Adhere to SOP all the times

• Work closely with Marketing teams and keep membership promotions updated

• Ad-hoc duties as per assigned

The Ingredients for Success:

• Min Degree in Hospitality Management or relevant field

• Willing to work rotating shifts and during weekends and public holidays

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Teh Siew Ying

Registration No: R21103305

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + allowances

• Company: Listed MNC in the leisure industry

• Location: Central Region

• Benefits: Excellent welfare, benefits, and career advancement opportunities

• Working Hours: Rotating shifts (5 days per week)

Key Responsibilities:

• Supervise daily membership and guest service operations

• Manage shifts and maintain accurate records

• Coordinate with front-of-house teams to ensure smooth service

• Support marketing initiatives, promotions, and event planning

• Uphold company policies and maintain confidentiality

Requirements:

• Diploma in Business, Marketing, or related field

• Proficient in Microsoft Office

• Flexible to work rotating shifts, including weekends and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Assist Front Office Manager to oversee Front Office department, ensuring the highest levels of hospitality and service are provided. Serves as part of the Manager on Duty rostering.

Responsibilities: 

• Ensure high guest satisfaction to build loyalty and return business.

• Responsible for the proper and efficient functioning of the Front Office, Reservations, Concierge, Bellhop, and guests’ programs.

• Responsible for engendering team spirit and motivation in all staff. They must also be fair and just in any staff disciplinary action required.

• Expected to be a hands-on Manager. By this we expect that they be prepared to lend “hand on” assistance if a hotel area/department becomes very busy. It is important to note that this hands-on assistance should be approached with a focus on the overall success of the hotel, ensuring that it does not negatively impact the efficiency of other areas.

• Maintain smooth relationship between the Management and guests, resolve issues arising from guest complaints and attend to requests.

• Uphold the Hotel’s service standards, and train, coach, and mentor Front Office staff.

• Responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival to the hotel.

• To be well-versed in the hotel’s loyalty program and ensures staff are thoroughly trained on its mechanics and the benefits it offers to members.

• Anticipating guest needs and requests and creating memorable experiences through personalized service.

• To ensure that all staff behavior and service skills are in line with the hotel standards.

• Familiarise with safety and security procedures.

• Responsible for actioning fire and emergency procedures and for contacting Senior Management in case of a fire or emergency whilst on duty.

• To acquire knowledge and understanding of our tenant management and be equipped to effectively respond to their inquiries.

• Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.

• Know system recovery procedures and able to train the subordinates.

• Through close supervision recommends improvement in operation, especially in the aspects of enhancing service standards, aligning with the company’s sustainability commitments, and driving revenue growth while minimizing costs.

• Maintains close working relationships with other department and attends any meetings in the absence of the Front Office Manager.

• Participate in company's sustainability effort for the environment and being an inclusive employer. 

Job Requirements: 

• Degree or Diploma in Hospitality Management or other relevant qualification

• Minimum 4 years’ related experience in a similar capacity

• Oral and written fluency in English. Fluency in another language is an advantage

• Commitment to work rotating shifts, weekends and public holidays.

• Well-groomed with excellent interpersonal and communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

• Can motivate fellow team members

• Meticulous with strong attention to details with good follow-up

The Ascott Limited

Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 950 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Job Description

Job Description – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

• A dynamic and self-motivated with strong presentation, verbal and written communication skills

• A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

• One with knowledge of current trends and happenings

• A people person and a do-er: be ready to get all hands-on!

• Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

• Tech savvy, able to pick up and use new systems and technology solutions easily

• One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

• Willing to do 5-day work week shifts, including night shifts

Gaia Lifestyle Holdings Pte. Ltd.

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

Job Description

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honor tradition while pushing creative boundaries. By bringing together ingredients from various cultures and traditions, we serve them in perfect harmony in a single space where guests can enjoy the creations and atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food; we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used and how it makes an impact on our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining—it is a learning experience and a journey.

Job Responsibilities

• Optimize the restaurant's performance, foster a cohesive teamenvironment, and uphold the restaurant's reputation for excellence
• Coordinate daily Front of the Houseand Back of the House restaurantoperations
• Conduct daily roll-call with the service team to enhance operational efficiency, uphold cleanliness standards, ensure accurate food order taking, and deliver excellent customer service
• Implement procedures to enhance efficiency contributing to a positive dining experience for guests
• Supervise team members, provide training and development plans to enhance their skills, service techniques and performance
• Assess product quality and buildrapport with suppliers/ vendors toensure optimum quality standards
• Ensure compliance with sanitation andsafety regulations by conducting timelyrisk assessments
• Control operational costs and devise waste reduction measures to enhancecost-efficiency
• Generate detailed reports on revenues and expenses for performance analysis
• Involve in setting new budget and business planning
• Ensure timely and accurate payment processing
• Work closely with Marketing team on relevant content for social media platforms to engage with customers and increase brand awareness
• Any other duties as assigned
  

Job Requirements

• Preferable Degree or Certificate in Restaurant Management and Operations
• 3–5 years of relevant experience, preferably in Japanese or Western fine dining
• Preferably with strong communication skills and experience working with Japanese businesses; ideally possessing a deep understanding of Japanese business culture and communication styles.
• Demonstrate strong leadership, motivational, and interpersonal abilities.
• Prior experience working in a pre-opening team would be advantageous.
• Possess strong knowledge in food (relevant cuisine) and beverage.
• Possess a strong understanding and execution of Hazard Analysis Critical Control Points (HACCP).
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

Industry: Japanese restaurant

Basic Salary : $2500 - $3500 + VB

Working Hours: 44 hours per week

Working Location : Central region

Minimum 1 year of experience in F&B

Responsibilities

• Assist the sous chef and head chef with daily ingredient preparation

• Prepare and assemble basic menu items such as miso soup, side salads, and hot/cold appetisers, ensuring high-quality presentation before serving.

• Cook, serve and maintained kitchen cleanliness according to company SOP
  

Requirements

• At least 1 year experience in F&B or food preparation is preferred.

• Food Safety Cert is a MUST

Seize This Opportunity !

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Ieran Bey

Registration No: R26159634

EA Licence no: 14C7121

ROYAL ORG PTE LTD

We are looking for people who are humble and willing to learn, as we believe that C H A R A C T E R is the key to success.

Job Description

Lead Big. Glow Bigger. 🌠

Stop following — start leading. Step into a role where your impact, confidence, and growth shine as bright as your ambition.

Join our Marketing & Sales Team and experience:

✈️ Travel Opportunities – Attend team trips, regional events, and expansion projects that push your perspective and your limits.

🎯 Coaching Provided – 1-to-1 mentorship to sharpen your leadership, communication, and sales skills.

🤝 Networking Events – Surround yourself with driven, ambitious people who inspire you to level up.

💰 Uncapped Earnings – Your effort = your reward. No limits, no ceilings.

• Lead & Motivate a Team – Inspire others while achieving measurable goals.

• Drive Sales & Growth – Implement campaigns, close deals, and see your impact firsthand.

• Develop Leadership Skills – Master persuasion, influence, and team management on the job.

• Be a Role Model – Set the standard for excellence and growth in your team.

We’re looking for confident, coachable, and ambitious individuals ready to lead big, shine bright, and grow fast.

Step up. Stand out. Glow bigger. 🌠

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Private Club

• Working Locations: CBD Area

• Working Days & Hours: 5 days work week (2 shifts)

• Salary Package: Basic Up to $3600 + $300 Clothing Allowances

Job Responsibilities:

• Maintain good relationship with clients

• Prepare and handle wine and cocktails

• Basic duties in food preparations

• Attend to members and guests complaints effectively

• Ad-hoc duties as per assigned

Job Requirements:

• Min 3 years of relevant experiences

• Knowledge in cocktail mixing and preparation

• Knowledge of wine

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

LAVI SG PTE. LTD.

Job Description

We hire for attitude and character first. Skills can be trained.

We are looking for friendly and energetic individuals to join our restaurant service team. If you are hospitable, enjoy interacting with people and creating great dining experiences, we welcome you to apply. Training will be provided.

• Provide warm and attentive service to guests

• Take orders and serve food and beverages

• Maintain cleanliness and organisation of dining area

• Support team during peak service periods

• Follow hygiene and safety standards

• Assist with opening and closing duties

We are looking for candidates who demonstrate the following qualities:

• Hospitality mindset with a positive attitude

• Kindness and care towards guests and teammates

• Personable energy and friendly communication

• Responsibility and accountability in work

• Willingness to learn

• Strong team culture and cooperation

• Preferably able to work 3 days a week, including weekends and public holidays

• Prior F&B experience is a bonus but not required
  

  Benefits

• Staff meals provided

• Flexible scheduling options

• Career progression opportunities

• Fun and supportive team environment
  

Paradox Clarke Quay Pte. Ltd.

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Job Description

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Director of Sales & Marketing at Paradox Singapore. The role will provide positive leadership, innovative ideas, and strategic direction across Sales & Marketing Department for Singapore and Cluster / Corporate Office.

Responsibilities:

• Responsible for developing the commercial business plan for the hotel to drive the top line revenue for the hotel.
• Create and implement hotel-level tactical sales plans.
• Analyze current and potential market and sales trends towards activities to maintain and increase market share through increased business volume and rate.
• Create and implement tactical marketing activity to generate short-term revenue and strategic marketing activity to profitably position the hotel for long-term success as well as manage the sales & marketing budget that supports all initiatives.
• Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation, and driving necessary change.
• Act as the hotel's voice of the customer and communicate key issues/concerns to the management. Provide resolution to address it.
• Develop and implement key segment strategy & managing key accounts (both existing & target) to drive performance in all market segments.
• Organize, plan, and implement customer engagement activities to develop new and existing accounts.
• Coach and direct the Sales & Marketing team to achieve success.
• Develop sales goals for the team to achieve budget & market share targets.
• Set expectations of performance for the team, assumes responsibility for work objectives; initiate, focus, and monitor the efforts of the team toward the accomplishment of goals; proactively acts and goes beyond what is required.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals.
• Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
• Evaluate the performance of the department and make sure that evaluations are done in line with the company guidelines.
• Identify training needs, develop improvement plan, coaching, and discipline of staff accordingly.
• Participate in interviewing, recruiting, hiring, and training qualified candidates.
• Active oversight of all marketing activities for better customer acquisition and enhance customer journey. Including content creation, analytics and preparing seasonal tactical plans for the hotel.
• Develop communications in key markets and build a strong reputation to acquire new and repeat business.
• Capitalize on all channels and adjust channel priorities as necessary to drive business and achieve optimal mix.
• Develop strong community and public relations by maintaining property participation in local, regional, and national trade shows, client events, and other client related activities as required.
• Responsible for the annual management and monthly departmental forecast and budget to meet the business objectives.
• Participate in the preparation and delivery of monthly/quarterly/annual business reviews.
• Participate in Weekly Sales, Revenue, Weekly Forecast Meetings and ensure that any action for the Sales and Marketing teams is well executed.
• Be commercially aware of the market trends and business climate, keeping abreast of the political, economic, social, technological, environment and legal changes that impact on the business.
• To perform any other duties that may be assigned by the Management.