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Assistant Hotel Accountant

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Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Housekeeping Manager

7-Dec-2024
M Social Pte Ltd | 45612 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

M Social Pte Ltd


Job Description

Job Description

  • Assist Executive Housekeeper on managing and directing of the day-to-day operations of Housekeeping and laundry functions. 
  • Assist in executing plans and control on staff deployment and work schedules.
  • Assist the Executive Housekeeper in planning and coordinating all department objectives to their needs, to ensure the internal operations of the department is in accordance with the hotel and department Policy & Procedures. 
  • Organize all sections of Housekeeping department to work with the highest level of efficiency and inter-departmental cooperation.
  • Plan and schedule Housekeeping manning to ensure monthly roster and daily staff scheduling is well planned in order to meet the requirement of hotel operation with maximizing housekeeping staffing and minimizing unnecessary labor cost. 
  • Plan and record housekeeping staff’s annual leave and public holidays, to ensure all the leaves are documented.  
  • Organize and conduct regular Housekeeping inventory exercises and assist in stock ordering. 
  • Manage operating expenses to minimize costs while maintaining excellent guest services.
  • Coordinate and liaise with housekeeping vendors and contractors to ensure smooth operations and service standards are well maintained. 
  • Conduct Housekeeping daily briefing and regular department meeting with housekeeping staff to ensure information to the various personnel are well passed/flowed down.
  • Coach, train and counsel housekeeping staff, consistently inspects and enforces quality assurance, adherence to the required standards of hotel and department.
  • Maintain efficient communication and coordination with hotel other departments with regards of housekeeping operations, such as preventive maintenance programme and other housekeeping periodic cleaning programmen planning etc.
  • Attract, motivate and retain staff. Provide leadership support and is readily accessible to staff.
  • Assist in staff recruitment and staff training development.
  • Participate in and enforce department cost control measures.

Executive Housekeeper

6-Dec-2024
Hilton Hotel | 45639 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Assistant Executive Housekeeper

5-Dec-2024
RAFFLES SENTOSA SINGAPORE | 45514 - Central Region
This job post is more than 31 days old and may no longer be valid.

RAFFLES SENTOSA SINGAPORE


Job Description

JOB SUMMARY

Reporting to the Director of Housekeeping, the Assistant Executive Housekeeper will collaborate closely with all operating departments and is responsible for managing and supervising the Housekeeping team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

· Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards.

· Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements.

· Direct work assignments of all staff under direct supervision and coordinate with other operating departments on matters related to Housekeeping operations.

· Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.

· Plan spring cleaning to be carried out during off peak period when necessary.

· Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets.

· Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage.

· Coordinate with all housekeeping related contractors such as Laundry, Pest Control, Public Area cleaning, Landscaping, florist, Sanitation and hygiene, and others.

· Take charge and ownership of any arising operational issues, coordinate and manage communication between the teams and follow up to ensure smooth operation flow.

· Attend to any guest feedback in a swift manner and resolve the issue to guest satisfaction in accordance to Raffles standards.

· Ensure each work and satellite work station has sufficient supplies inventory levels, good maintenance and general upkeep of area, equipment and operating supplies.

· Manage, supervise and coach the Housekeeping team.

· Conduct performance review for the Housekeeping team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Control and manage operational expenses efficiently and within the hotel direction.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Drive and create action plans of housekeeping team’s performance in guest satisfaction index, audits and KPIs.

· Develop and implement the departmental strategies and action plans in accordance with the strategic plans.

· Ensure the housekeeping team deliver the expected guest services in accordance to Raffles standards.

· Ensures guests receive the experience as detailed in SOPs, quality standards and aim to achieve the established scores and goals.

· Seek continuous improvements in service processes and delivery excellence.

· Support and assist the Director of Housekeeping on any duties related the functions of housekeeping department.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience in a managerial appointment

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess good local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

Assistant Manager, Housekeeping (Training)

5-Dec-2024
Marina Bay Sands Pte Ltd | 45515 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

  • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
  • Experience in developing and implementing housekeeping or similar training programs preferred.
  • Proven experience in housekeeping management or a similar role within the hospitality industry.
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
  • Experience with operations in a unionized environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to create engaging and effective training materials.
  • Experience with performance evaluation and feedback processes.
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
  • Familiarity with relevant software and tools for training management.

Competencies

  • Strong Business and Data Analysis skills.
  • Strong written and verbal communication and interpersonal skills.
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis.
  • Must be able to manage multiple priorities in an efficient/timely manner.
  • Ability to work independently and as part of a team - works well in a collaborative environment.
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
  • Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Housekeeper

5-Dec-2024
AP HelpMeet Inc. | 45502 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

AP HelpMeet Inc.


Job Description

Job title: Housekeeper

We are looking for a Housekeeper to provide in-home services to condominiums, apartments, and residential houses with dedication, integrity, and attention to detail. The goal is to create a clean and orderly environment for the occupants of the house.

Responsibilities

  • Perform a variety of cleaning activities such as sweeping, vacuuming, mopping, wiping, scrubbing, dusting, polishing, and garbage disposal
  • Perform other housekeeping activities such as changing bed sheets, pillowcases, blankets, and shower curtains; tidying; ironing & folding
  • Perform laundry services (laundry attendant) as scheduled
  • Perform other in-home services as applicable (training will be provided and will be discussed before contract signing)
  • Ensure all rooms are cared for and inspected notifying the house occupant(s) of any potential risks to safety & health
  • Deal with reasonable complaints/requests with professionalism and patience
  • Properly use and maintain equipment and make sure there are no inadequacies
  • Check stock levels of all consumables and replace them when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Minimum Requirements

  • 2 years of housekeeping experience in a hotel or similar or TESDA NCII for Housekeeping
  • Knows how to do general cleaning and ironing & folding
  • Willing to travel to different customer locations 
  • Resides in Makati, Mandaluyong, or Pasig
  • Highschool graduate
  • Able to understand and speak basic English
  • NBI Clearance and drug test
  • Punctual, reliable, trustworthy, responsive, and polite
  • Customer-oriented and friendly
  • Works quickly without compromising quality
  • Can work 6 days per week

Ideal Qualifications (not required)

  • Knows how to cook
  • TESDA Training Certificate on Housekeeping NC II
  • Knows how to use WhatsApp, Google Maps, and Google Calendar
  • Ability to work with little supervision and maintain a high level of performance
     

Job Types: Full-time*, Part-time**

Compensation & Benefits

  • Basic salary of Php 11,500 – 18,000 per month
  • Monthly allowance of Php 500 per month*
  • Performance bonus of Php 0-1,500 per quarter
  • Overtime and (regular) holiday pay*
  • Mobile phone load allowance
  • Government contributions (SSS, PhilHealth, Pag-IBIG)*
  • 13th month guaranteed pay
  • Health  or accident insurance upon regularization*
  • Service incentive leaves after 1 year of employment*

Asst. Manager - Housekeeping

5-Dec-2024
Grand Hyatt | 45640 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt


Job Description

Summary

Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

We are looking for a well- experienced Assistant Manager – Housekeeping who will ensure a clean, presentable and safe environment for all guests and colleagues.

In this role, you will be assisting the Housekeeping Manager in managing the day-to-day operation of the Housekeeping functions of the hotel, which include guest rooms, public areas and non-kitchen back-of-house areas. You will also be responsible in leading and training the housekeeping team leaders and attendants as well as managing the budget allocation and supplies for the department.

Qualification

Ideal candidates shall meet the following criteria:

  • Progressive career in Housekeeping in a 5-star luxury property, with at least 2 years of experience in a similar role
  • Superior customer service skills
  • Strong management and leadership capabilities
  • Passion for working with people

Executive Housekeeper

5-Dec-2024
LET Westside | 45530 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

LET Westside


Job Description

Why join us?

When you join LET X, you become part of a team dedicated to fostering greater openness and transparency in hospitality industry, ensuring that more individuals can access opportunities. Our aim is to facilitate connections, spur job creation, and support thriving communities. Furthermore, we are unwavering in our dedication to building a more diverse and inclusive workforce.

At LET X, you'll be working for a world-class leader with extensive experience in gaming and hospitality deeply committed to dismantling barriers that hinder inclusive prosperity. It aims to set a new paradigm for entertainment, gaming experience, and service standards in Southeast Asia.

 

What you will do:

  • Effectively manages guestrooms and floor hallways cleaning programs.  
  • Manages the day-to-day operations of the department with the ability to maximizeproductivity and minimize operating costs. 
  • Understands room and floors cleaning, logistic issues and implements effective solutions. 
  • Coordinates all cleaning activities with relevant departments to achieve desired results withminimum disruption to the Hotel operations. 
  • Develops Standard Operating and EmergencyProcedures for all cleaning activities. 
  • Implements and monitors Quality Assurance Program to ensureconsistent cleaning standards are maintained throughout the hotel. 
  • Ensured adequate staffing levels are maintained for each shift rotation to meet the cleaningdemands and maintain five-star service standards. 
  • Manages waste recycling program including active encouragement of its importance to all team members. 
  • Ensures all operational supplies are ordered and available as required. 
  • Collaborates and aligns with the different divisions to develop the strategic plan for the whole property, developing multi divisional offerings that attract a broader base of customers with increased total spend. 
  • Other job-related responsibilities may be assigned from time to time. 

 

What we need:

  • The minimum requirements for this position are: 
  • Advance knowledge in all cleaning method 
  • Familiarity with facility management 
  • Service- oriented 
  • Exceptional leadership trait         
  • Strong communication and Interpersonal skills    
  • Problem-solving skills 
  • Time Management skills 
  • Organizational skills 
  • Flexible on rotating shifts including working on weekends and holidays. 
  • Adaptable to the job’s requirement 
  • Diploma or graduate diploma in related discipline. Postgraduate qualification in facility management or hospitality, an advantage.  
  • Minimum of 3 years’ experience working in a 5-star Hotel including minimum of 2 years in the same capacity or similar role. 
  • Extensive knowledge in housekeeping trends and operations.           
  • Computer literate. 
  • Excellent communication skills both in written and spoken. Additional language (Chinese, Japanese, Korean) is an advantage.
  • Possess good interpersonal skills and constantly presents himself/herself in a professional demeanor.  

 

Be part of the LET X Community

At LET X, we are committed to fostering diversity and inclusivity. We enthusiastically welcome applications from individuals who are qualified and eligible.

Submit your application using the link below and LET’s start this exciting journey together!

 

https://letwestside.darwinbox.com/ms/candidate/careers/a660d17673e460

Executive Housekeeper

4-Dec-2024
PT Accor Advantageplus | 45427 - Bandung, West Java
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description


"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description


Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Qualifications


Your experience and skills include:

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Local contract
  • Minimum 6 years of Housekeeping experience with 3 years at a management level
  • Excellent reading, writing and oral proficiency in English language
  • Good working knowledge of MS Excel, Word, & PowerPoint 
  • Excellent organizational skills and time management
  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Additional Information


Your team and working environment:

  • Our commitment to Diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Assistant Housekeeper (Local candidates only)

4-Dec-2024
The Capitol Kempinski Hotel Singapore | 45478 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore


Job Description

Located in Singapore’s Civic and Cultural District is the architectural gem, once known as Capitol Building and Stamford House, about which many locals fondly reminisce. Today, after years of meticulous restoration by acclaimed architects and updated with refreshing modern touches by famed interior designers, its glories are now unveiled as a luxury icon – The Capitol Kempinski Hotel Singapore. Much care was taken to restore the buildings' inherent Victorian beauty while infusing them with Kempinski’s signature bespoke hospitality. It is the Kempinski brand’s first hotel in the Lion City, and it promises to be an exquisite experience, where rich heritage meets the finest traditions of European luxury.

Today, The Capitol Kempinski Hotel Singapore has pride of place in the integrated lifestyle complex, Capitol Singapore, which also boasts exclusive residences, the restored Capitol Theatre and a lifestyle mall. The Singapore flagship is also the perfect base from which to explore the city. An underpass connects it to City Hall MRT station, and there is no shortage of entertainment, dining and lifestyle options in the vicinity. Iconic Singapore attractions, including the Singapore River, Marina Bay, Merlion Park, the Padang, the street circuit that hosts the Singapore Grand Prix, and the National Gallery Singapore, are also steps away.

With a range of opportunities across different functions, you can develop your career and let your unique talents shine. We take pride in our talented people and share responsibility for creating a working environment that is challenging, engaging and fun. We respect each other’s differences, find value in our distinctive cultures and experiences, and draw from these to create truly remarkable experiences for our guests.

Discover a career crafted by you!

Assistant Housekeeper

4-Dec-2024
The Capitol Kempinski Hotel Singapore | 45440 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore


Job Description

SCOPE
Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

OVERALL OBJECTIVES

  • Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
  • Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
  • Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
  • Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
  • Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
  • Handle comments and requests from guests and other departments to meet their satisfaction.
  • Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
  • Ensure good relations and effective inter-departmental communication.
  • Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
  • Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
  • Administrative duties such as attending meetings, writing reports and memos as required.
  • Other ad-hoc duties as assigned

REQUIREMENTS

  • Positive, friendly, professional and confident, with good interpersonal skills.
  • Minimum 3 years of relevant working experience in hospitality industry.
  • Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
  • Effective verbal and written communication skills.
  • Able to perform shift work.

Assistant Manager - Housekeeping (Training).

4-Dec-2024
Marina Bay Sands Pte Ltd | 45487 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Job Requirements

Education & Certification

  • Diploma in hospitality preferred

Experience

  • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred
  • Experience in developing and implementing housekeeping or similar training programs preferred
  • Proven experience in housekeeping management or a similar role within the hospitality industry
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures
  • Experience with operations in a unionized environment preferred
  • Excellent communication and interpersonal skills
  • Ability to create engaging and effective training materials
  • Experience with performance evaluation and feedback processes
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness
  • Familiarity with relevant software and tools for training management

Other Prerequisites

  • Strong written and verbal communication and interpersonal skills
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis
  • Must be able to manage multiple priorities in an efficient/timely manner
  • Ability to work independently and as part of a team - works well in a collaborative environment
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
  • Able to work in a fast-paced environment

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Executive Housekeeper

3-Dec-2024
PT Accor Advantageplus | 45404 - Bandung, West Java
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Executive Housekeeper
You are the cornerstone of our hotel's excellence! As an Executive Housekeeper, you will assume the responsibility of overseeing guest rooms, guaranteeing a pristine and inviting environment. Your meticulous attention to detail will contribute to ensuring that every guest enjoys a comfortable and impeccably maintained space, playing an integral role in crafting unforgettable moments for our valued guests.

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Qualifications

Your experience and skills include:

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Local contract
  • Minimum 6 years of Housekeeping experience with 3 years at a management level
  • Excellent reading, writing and oral proficiency in English language
  • Good working knowledge of MS Excel, Word, & PowerPoint 
  • Excellent organizational skills and time management
  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Additional Information

Your team and working environment:

  • Our commitment to Diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

OPERATION MANAGER - HOUSEKEEPING

3-Dec-2024
Infinix Hospitality Management Pte. Ltd. | 45385 - Central Region
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Operation Assistant Manager - Housekeeping

3-Dec-2024
Infinix Hospitality Management Pte. Ltd. | 45386 - Central Region
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Housekeeper

2-Dec-2024
DAY ONE PTE. LTD. | 45356 - Braddell, Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

Sembawang / Yishun Hotel Housekeeper

30-Nov-2024
H Plus Solutions Pte Ltd | 45266 - Sembawang, North Region
This job post is more than 31 days old and may no longer be valid.

H Plus Solutions Pte Ltd


Job Description

Housekeeping and Cleaning Job

Team leader position also available.

Job responsibilities:

• Perform housekeeping services such as cleaning hotel rooms, sweeping, vacuuming, and mopping floors of surroundings, and washrooms.
• Emptying trash bins.
• Monitoring and restocking restroom supplies.
• Removing stains and spills promptly.
• Cleaning windows, glass doors, and other glass surfaces.
• Notifying supervisors or building management of any repairs needed.
• Keeping an inventory of cleaning materials and reporting when supplies are running low.
• Adhering to health and safety standards and regulations.
• Any ad-hoc duty assigned as when necessary.

The building is 3 stories high with stairs only, walking distance from one building is required

Job requirement:

  • Working hours - 6 days , 5.5 days, or 5 days ( 8 am to 5pm) - preferably 6 days but options available
  • Work location - North Singapore (Yishun / Sembawang / Woodlands / Admiralty)
  • Nearby public transport
  • Good salary package
  • Positive working environment
  • Career growth development
  • Immediate hiring
  • Candidates with or without experience are welcome to apply, as training will be provided.
  • Welcome seniors too.
  • Team leader position also available (must have proper experience).

Whatsapp 93953431 to apply

Housekeeper

29-Nov-2024
Ministry Of Clean Pte. Ltd. | 45248 - Ang Mo Kio, North-East Region
This job post is more than 31 days old and may no longer be valid.

Ministry Of Clean Pte. Ltd.


Job Description

Roles & Responsibilities
Job Description:
1. Clean Furniture and Furnishing.
2. Clean Carpets and Surfaces.
3. Clean Hard Floors.
4. Clean Washrooms.
5. Handle and Dispose Wastes.
6. Handle Tools and Equipment.
7. Meet client's requests and expectations.
8. Other general cleaning works as directed.
(Jobsite is island wide)
Requirement:
1. Able to work without supervison.
2. Work as a team.
3. Willing to learn.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning, Afternoon
    • Sunday: Morning, Afternoon
  • No experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $900 per month

Housekeeper/Nanny (To be deployed to Canada)

28-Nov-2024
Group NB | 45165 - Alabang, Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Group NB


Job Description

Duties and Responsibilities:

·         Completing a range of cleaning tasks, including dusting, polishing, sweeping, and mopping.

·         Making sure that every room is maintained and examined in compliance with standards

·         Follow all health and safety regulations to the letter and be mindful of any household practices.

·         Make sure there are no defects and protect the equipment.

·         Report any damages, problems, or disturbances to superiors.

·         Polite and patient when it comes to dealing with complaints and requests. 

 

Requirements:

·         Proven experience as a Housekeeper

·         Visa and Passport ready

·         Have an experience working in abroad or non-Filipino employer

·         Knowledge of English language

 

 

Salary to be discussed upon employment.

Kindly send your CV: glatayan@groupnb.ca


Summary of role requirements:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role

Laundry Manager

28-Nov-2024
Carlton Hotel (Singapore) Pte Ltd | 45181 - Central Region
This job post is more than 31 days old and may no longer be valid.

Carlton Hotel (Singapore) Pte Ltd


Job Description

Job Responsibilities

 

1. The Laundry Manager is in charge of the whole laundry plant as well as its daily operations. He ensures that optimum efficiency and smooth operations are achieved. This position is also responsible for the planning, controlling, cost effectiveness, budgeting, coordinating and administration of the laundry, uniform and linen activities.

2. Supervise constantly on the quality of production to ensure that proper care is taken during the process of handling guests’ laundry.

3. Conduct regular on-the-job training for laundry operators and linen room attendants so as to improve their work performance.

4. Co-ordinate and consult the Executive Housekeeper on any special work requests that need to be done

5. Administer the production expenditure, costing and consumption breakdown analysis each month when laundry/uniform facilities are in use.

6. Controls and keep track of the Linen, uniform, laundry chemical inventory to ensure  proper usage.

7. Ensures that periodic care and maintenance of the laundry equipment are carried out.

8. Responsible for the safety of subordinates when machinery is in use. To raise work order if signs of malfunctions are detected and ensure that repairs are carried out immediately.

9. Responsible for risk assessments and workplace safety and health of Laundry department.

10. Co-ordinates with Human Resource in all recruitment of staff, training, grievances & disciplinary matters.

11. Attends daily morning briefing and housekeeping operations meeting.

12. Interviews candidates for positions in the Laundry department and recommends their suitability.

13. Handles staff grievances, discipline and counsel them accordingly.

14. Perform any work as and when assigned by the Management.

 

Education & Work Experience

 

  1. GCE ‘O’/’N’ Level or equivalent
  2. Minimum 5 years’ relevant experience in a similar job role preferably in a hotel
  3. Organized, self-driven and detail oriented

 

Housekeeper/Nanny (To be deployed to Canada)

28-Nov-2024
Group NB Philippines | 45193 - Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Group NB Philippines


Job Description

Duties and Responsibilities:
• Completing a range of cleaning tasks, including dusting, polishing, sweeping, and mopping.
• Making sure that every room is maintained and examined in compliance with standards
• Follow all health and safety regulations to the letter and be mindful of any household practices.
• Make sure there are no defects and protect the equipment.
• Report any damages, problems, or disturbances to superiors.
• Polite and patient when it comes to dealing with complaints and requests.

Requirements:
• Proven experience as a Housekeeper
• Visa and Passport ready
• Have an experience working in abroad or non-Filipino employer
• Knowledge of English language

Salary to be discussed upon employment.

Executive Housekeeper

26-Nov-2024
Shangri-La Hotels (Malaysia) Berhad | 45044 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

Shangri-La Hotels (Malaysia) Berhad


Job Description

Hotel Brand & Description:

JEN Penang Georgetown by Shangri-La, a world-class hotel designed for today's savvy business and leisure traveler, we are seeking resourceful individuals who are in touch with today's evolving environment. 

Located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. The historic city centre – a UNESCO World Heritage Site – is just a short stroll away, past bustling alleyways and charming shophouses. Want to explore further? Direct access to free Central Area Transit shuttle buses, taxis, and trishaws makes getting around a breeze.

  • Educational Background

    • A degree or diploma in hospitality management, housekeeping, or related fields.
    • Certifications in housekeeping operations or hotel management are an advantage.
  • Experience

    • Minimum 5–7 years in housekeeping roles, with at least 2 years in a supervisory or managerial position.
    • Experience in luxury or upscale hotels is highly preferred.
  • Skills

    • Leadership & People Management: Ability to manage and motivate a team effectively.
    • Attention to Detail: Ensuring the highest standards of cleanliness and presentation.
    • Budgeting & Financial Acumen: Managing housekeeping budgets and controlling costs.
    • Communication: Strong verbal and written communication skills.
    • Problem-Solving: Quick thinking to handle guest complaints or operational issues.
    • Technical Knowledge: Familiarity with housekeeping equipment, cleaning chemicals, and procedures.
  • Traits

    • High standards of professionalism and integrity.
    • Strong organizational abilities.
    • Service-oriented mindset to exceed guest expectations
    •  

If you are the right person, what are you waiting for?  Click apply button now!

expectations.

HOUSEKEEPER/NANNY/MAID

26-Nov-2024
ZXY Ecommerce Platform and Consultancy Inc. | 45070 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

ZXY Ecommerce Platform and Consultancy Inc.


Job Description

Job description

  • Provides care to toddler inside and outside the home.
  • Ensures a healthy and safe environment for children when parents are away.
  • Prepares healthy snacks and meals.
  • Maintains daily feeding and care routines.
  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing either daily, weekly, or monthly
  • Prepare and cook food for the employer
  • Buy grocery supplies
  • Wash and Iron clothes according to instructions in the label of detergent and label attached to clothes. Hand wash of delicate clothes when needed and Ironed clothes must be hung up properly.
  • Attend to house guests if necessary
  • Clean the rooftop and walls using dry cloth when required
  • Clean interior of all drawers, cabinets and wardrobes when required
  • Clean the exterior and interior of the oven, microwave oven and garbage bin.
  • Clean all door, windows and frame
  • Watering the plants outside the window, feeding and cleaning animals
  • Keep all doors and windows clean and free of dust.
  • Keep the living room, dining room and bedrooms clean and tidy at all times.
  • All breakable items must be handled with great care. If something is broken or damaged because of carelessness, it is agreed that the equivalent replacement costs of those items can be deducted from your salary according to labour law.

QUALIFICATION

  • Proven experience as a Cleaner or Housekeeper
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Working quickly without compromising quality
  • Hard worker.
  • Knowledge of English language
  • High school degree

Job Type: Full-time

Pay: Php15,000.00 per month

Executive Housekeeper

25-Nov-2024
SG HOTELS PTE. LTD. | 45036 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the peack

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Housekeeper

24-Nov-2024
OCD Hands Pte. Ltd. | 44982 - Central Region
This job post is more than 31 days old and may no longer be valid.

OCD Hands Pte. Ltd.


Job Description

Responsibilities:

  • Clean and maintain guest rooms according to set standards and procedure
  • Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
  • Follows departmental policies and procedures.
  • Adhere to personal grooming and hygiene standards
  • Any other duties as may be assigned from time to time

Requirements:

  • Able to perform basic cleaning duties and relevant experience a plus
  • Highly responsible & reliable
Willingness to perform shifts

Housekeeper

23-Nov-2024
DAY ONE PTE. LTD. | 44935 - Braddell, Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

Housekeeping Manager

22-Nov-2024
Private Advertiser | 44890 - Lingayen, Pangasinan
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

We are seeking an experienced Housekeeping Manager to join our team at the El Puerto Marina Beach Resort and Vacation Club in Lingayen Pangasinan. As Housekeeping Manager, you will be responsible for overseeing all housekeeping operations, ensuring our guest rooms, public areas and amenities are maintained to the highest standards of cleanliness and presentation. This full-time role is integral to delivering an exceptional experience for our guests and the smooth running of our luxury resort.

What you'll be doing

  • Manage and lead a team of housekeepers, overseeing scheduling, training and performance management
  • Develop and implement housekeeping policies, procedures and quality control measures to ensure consistent service delivery
  • Inspect guest rooms, public spaces and amenities to uphold our high standards of cleanliness and presentation
  • Monitor and maintain inventory of housekeeping supplies, linens and equipment, ordering replacements as needed
  • Coordinate with other departments (Front Office, Maintenance, etc.) to address any guest requests or issues
  • Prepare and manage the housekeeping department budget
  • Ensure compliance with all applicable health, safety and environmental regulations

What we're looking for

  • Minimum 2-5 years' experience as a Housekeeping Manager or Supervisor in a luxury resort or hotel environment
  • Strong leadership and people management skills, with the ability to motivate and develop a team
  • Excellent attention to detail and ability to maintain high standards of cleanliness and presentation
  • Proficient in inventory management and cost control
  • Excellent communication and customer service skills
  • Working knowledge of housekeeping-related software and technology
  • Fluency in English and the local language

What we offer

At El Puerto Marina Beach Resort, we are committed to providing our employees with a supportive and rewarding workplace. In addition to a competitive salary, we offer a range of benefits including:

  • Comprehensive health insurance package
  • Generous paid time off and holiday allowance
  • Discounted stays at our resort and access to employee-only facilities
  • Ongoing training and development opportunities
  • Career progression opportunities within our growing resort group


We encourage a healthy work-life balance and flexible working arrangements to support your wellbeing.

 

About us

El Puerto Marina Beach Resort and Vacation Club is a luxury beachfront resort located in the picturesque town of Lingayen Pangasinan. Offering stunning ocean views, world-class facilities and impeccable service, we are a leading destination for both leisure and business travellers. We take pride in our commitment to sustainability and providing an unforgettable experience for our guests.

If you are passionate about delivering exceptional hospitality and are ready to join our dynamic team, we encourage you to apply now.

Assistant Housekeeping Manager

21-Nov-2024
Hyatt Regency Kinabalu | 46360 - Kuantan, Pahang
This job post is more than 31 days old and may no longer be valid.

Hyatt Regency Kinabalu


Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.  Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. 

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Assistant Housekeeping Manager is responsible to assist the Housekeeping Manager in managing the department, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the housekeeping operation and administration.

To ensure each member has completed his or her online trainings, takes frequent audits to see the team’s performances, provides good knowledge and ensures team provides maximum guest satisfaction. Able to train and develop the team with new ideas and methods.

Who and what are WE looking for?

  • Confidence, energy and cleverness;
  • A hands-on mentality with a positive attitude and pro-activism;
  • A problem-solver who likes to take on challenges;
  • Assurance of leading the housekeeping team;
  • Motivation and coaching are your middle names;
  • Working closely with all Rooms Management to make sure guests are connected to who and what matters to them.
Qualification
  • Ideally with a relevant Degree or Diploma in Hospitality or Tourism Management.
  • Minimum 2 year of work experience in Housekeeping as Assistant Manager or Team Leader in larger scale hotel.
  • Excellent customer service, communications and interpersonal skills are a must.
  • A true desire to satisfy the needs of others in a face paced environment.
  • Refined verbal and written communication skills.
  • *Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals only.

Assistant Manager - Housekeeping (Training) (JR10000169)

20-Nov-2024
Marina Bay Sands Pte Ltd | 44809 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Job Requirements

Education & Certification

  • Diploma in hospitality preferred

Experience

  • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred
  • Experience in developing and implementing housekeeping or similar training programs preferred
  • Proven experience in housekeeping management or a similar role within the hospitality industry
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures
  • Experience with operations in a unionized environment preferred
  • Excellent communication and interpersonal skills
  • Ability to create engaging and effective training materials
  • Experience with performance evaluation and feedback processes
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness
  • Familiarity with relevant software and tools for training management

Other Prerequisites

  • Strong written and verbal communication and interpersonal skills
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis
  • Must be able to manage multiple priorities in an efficient/timely manner
  • Ability to work independently and as part of a team - works well in a collaborative environment
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
  • Able to work in a fast-paced environment

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Housekeeper

18-Nov-2024
Pure Group (Singapore) | 44687 - Central Region
This job post is more than 31 days old and may no longer be valid.

Pure Group (Singapore)


Job Description

Responsibilities:

  • Maintain Facility Cleanliness: Ensure a pristine, spotless environment by thoroughly cleaning and sanitizing all areas, including floors, walls, windows, washrooms, furnishings, and equipment. Perform dusting, washing, waxing, and polishing tasks as needed to uphold high cleanliness standards.
  • Inventory Management: Stock and replenish membership clothing, accessories, body care products, toiletries, and paper goods to ensure availability and presentation of supplies.
  • Towel & Linen Management: Sort and organize used towels for washing and ensure clean towels are neatly arranged and available for member use at all times.
  • Yoga Mat Care: Regularly clean and deodorize yoga mats to maintain a fresh and hygienic environment for all members.
  • Equipment Maintenance: Promptly report any malfunctions or issues with equipment to the Operations Manager for quick resolution.
  • Customer Service: Engage with members, guests, and colleagues in a friendly, approachable manner, providing exceptional service and contributing to a welcoming atmosphere. 
  • Team Player: Collaborate effectively with team members, contributing to a positive and supportive work environment.
  • Brand & Reputation Maintenance: Uphold the company’s brand standards through attention to detail and a consistent commitment to excellence in all tasks.

 

Assistant Housekeeping Manager

18-Nov-2024
PARKROYAL COLLECTION Pickering Singapore | 44688 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore


Job Description

Responsibilities

  • Support the Assistant Executive housekeeper to ensure guest rooms and public area are checked and maintained
  • Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
  • Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
  • Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
  • Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
  • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
  • Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
  • Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
  • Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
  • Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

  • At least 2 years of experience in a similar role; preferably from a 5 star Hotel
  • Minimum Diploma in Hospitality Management
  • Customer centric
  • High level of flexibility and adaptability
  • Must be able to work rotating day shifts including Public Holidays and weekends
  • Able to work under pressure and in fast paced environment

 

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Executive Housekeeper/Housekeeping Manager (OHS)

18-Nov-2024
Millennium & Copthorne International Limited | 44689 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

  • Oversee all housekeeping and laundry operations.
  • Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
  • Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
  • Coordinate and supervise outsourced projects and contracts.
  • Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
  • Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
  • Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
  • Supervise staff evaluation exercise.
  • Monitor the grooming, standards and performance of all team members.
  • Oversee department’s recruitment and training needs.
  • Supervise department’s inventory and ordering processes.
  • Administer write-offs and handle new purchases.
  • Investigate complaints and take corrective action.
  • Competent in property management systems.
  • Any other duties as assigned.

Requirements:-

  • Diploma In Hotel Management or equivalent
  • Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
  • Possess strong training, leadership and people management skills.

Assistant Executive Housekeeper (Manager)

18-Nov-2024
Newport World Resorts | 44669 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Newport World Resorts


Job Description

JOB SUMMARY

The Assistant Executive Housekeeper operates under the general direction of the Executive Housekeeper, overseeing the daily operations of the housekeeping department, including managing both rooms and public areas. This position requires strong technical expertise, particularly in handling hotel pre-opening tasks, to ensure that all housekeeping preparations are executed efficiently and meet high cleanliness and presentation standards. The role involves planning, organizing, and supervising the work of housekeeping staff to achieve these standards, while also contributing to guest satisfaction, staff training, and budget management.

 

RESPONSIBILITIES

Operational Management

  • Supervise daily operations of the Housekeeping Department, including planning and organizing work schedules for supervisors and attendants.
  • Regularly inspect guestrooms, especially those designated for VIP arrivals and public areas, ensuring they meet quality standards.
  • Handle guest complaints and internal concerns efficiently, providing timely updates to the Executive Housekeeper.

Coordination and Communication

  • Maintain steady communication with the Front Office regarding room allocations, special amenities, and any necessary setups for guest arrivals.
  • Collaborate with Engineering for the prompt resolution of maintenance issues, ensuring all defect issues are monitored and followed up regularly.
  • Attend inter-departmental meetings to ensure effective collaboration and coordination.

Financial Management

  • Monitor departmental costs to achieve financial objectives, focusing on cost-efficient operations, including labor and supply expenses.
  • Participate in budget preparation and manage inventory, including linen and operating equipment, ensuring timely replenishment and organization.

Staff Training and Development

  • Assist in developing training plans and conducting training sessions to enhance staff competencies in housekeeping standards and customer service.
  • Maintain an updated task competency inventory for all room personnel, conducting regular training and development activities.
  • Ensure adherence to hygiene and grooming standards among staff, promoting a high level of professionalism.

Standards Compliance

  • Ensure all guestrooms and public areas are regularly maintained, clean, and in good working condition.
  • Monitor compliance with standard operating procedures, including those related to lost and found, key control, and health and safety for employees and guests.
  • Prepare and implement departmental goals and objectives, ensuring alignment with organizational standards.

Nature of Work

  • Regularly standing, walking, and using hands to touch, handle, or feel objects.
  • Lifting and moving items weighing up to 50 pounds consistently.
  • Maintaining close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Working in crowded indoor areas with potential exposure to second-hand smoke and high noise levels.
  • Engaging in onsite visits, particularly during the pre-opening stage and construction phases, as well as participating in logistics related to FF&E (Furniture, Fixtures & Equipment) and other housekeeping supplies.
  • Availability for rotational shifts, including graveyard, odd hours, weekends, and holidays, as needed.
  • Being on-call to meet guest needs while adhering to government and company labor code requirements.
  • Physically capable of participating in emergency lifesaving procedures and drills, with full use and range of arms and legs, as well as visual, verbal, and hearing abilities to effectively receive and give instructions during emergencies

 

QUALIFICATIONS

  • College graduate of any four (4) year degree
  •  At least two to three (3-5) years experience in the same capacity, preferably from a Five star Hotel or in a related land-based Hospitality environment
  • Preferably with pre-opening experience
  • Understanding of vendor management, contract and procurement processes
  • Advanced proficiency in Google Suite
  • Excellent reporting and presentation skills
  • Strong leadership and team management skills in a multicultural and dynamic environment
  • Certifications in Housekeeping or Hotel Management are a plus

Housekeeper

16-Nov-2024
DAY ONE PTE. LTD. | 44596 - Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:

  • Clean and maintain guest rooms according to set standards and procedure
  • Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
  • Follows departmental policies and procedures
  • Adhere to personal grooming and hygiene standards
  • Any other duties as may be assigned from time to time

Requirements:

  • Able to perform basic cleaning duties and relevant experience a plus
  • Highly responsible & reliable
  • Willingness to perform shifts

HOUSEKEEPING MANAGER (Baguio City)

14-Nov-2024
AZALEA LEISURE RESIDENCES CORPORATION | 44481 - Baguio City, Benguet
This job post is more than 31 days old and may no longer be valid.

AZALEA LEISURE RESIDENCES CORPORATION


Job Description

Job Purpose: 

We are looking for a Hotel Housekeeping Manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for a delightful stay.  

This position is open to those in a supervisory position and would like to advance their career.  

Duties and Responsibilities: 

  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness, and customer satisfaction.
  • Manage the daily activities of the housekeeping department to include appropriate cleaning of all guest rooms, public area and offices.
  • Conduct continuous visual inspection of guestrooms and public space areas.
  • Oversee the stocktaking and ordering of cleaning equipment, linen, and room supplies.
  • Check for faults or damages and arrange repairs and routine maintenance work 
  • Liaise with other departments to ensure the smooth operation of the hotel.
  • Manage finances of housekeeping operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget. 

Requirements and Skills: 

  • At least 3 years experience in Supervisory/Assistant Manager Housekeeping position.
  • Experience in a hotel or a related field preferred.
  • Flexibility to work various shifts, including evenings, and weekends 


 

Housekeeper

14-Nov-2024
DAY ONE PTE. LTD. | 44463 - Braddell, Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

Operation Assistant Manager - Housekeeping

13-Nov-2024
Infinix Hospitality Management Pte. Ltd. | 44401 - Central Region
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

OPERATION MANAGER - HOUSEKEEPING

13-Nov-2024
Infinix Hospitality Management Pte. Ltd. | 44402 - Central Region
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Assistant Manager - Housekeeping (Training)

13-Nov-2024
Marina Bay Sands Pte Ltd | 44436 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.




Job Requirements

Education & Certification

  • Diploma in hospitality preferred


Experience

  • A minimum of Five (5) years' experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred
  • Experience in developing and implementing housekeeping or similar training programs preferred
  • Proven experience in housekeeping management or a similar role within the hospitality industry
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures
  • Experience with operations in a unionized environment preferred
  • Excellent communication and interpersonal skills
  • Ability to create engaging and effective training materials
  • Experience with performance evaluation and feedback processes
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness
  • Familiarity with relevant software and tools for training management


Other Prerequisites

  • Strong written and verbal communication and interpersonal skills
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis
  • Must be able to manage multiple priorities in an efficient/timely manner
  • Ability to work independently and as part of a team - works well in a collaborative environment
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
  • Able to work in a fast-paced environment


Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Housekeeper

9-Nov-2024
TOTAL MANPOWER PTE. LTD. | 44224 - Central Region
This job post is more than 31 days old and may no longer be valid.

TOTAL MANPOWER PTE. LTD.


Job Description

Responsibilities:

  • Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
  • Follows departmental policies and procedures.
  • Adhere to personal grooming and hygiene standards
  • Any other duties as may be assigned from time to time.

Requirements:

  • Able to perform basic cleaning duties and relevant experience a plus
  • Highly responsible & reliable
  • Willingness to perform shifts

Assistant Housekeeping Manager

8-Nov-2024
Studio M Hotel Singapore | 44196 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

Studio M Hotel Singapore


Job Description

The role reports to the Executive Housekeeper and you are responsible for the following;

  • Supervise the activities of the Room Attendants to ensure that the guest rooms corridors & service areas are well maintained
  • Co-ordinate with Front Office and update room discrepancy lists
  • Supervise a team of contract cleaning workers for rooms and public area
  • Conduct daily inspection of rooms and public area to ensure cleanliness is consistent with the brand standard
  • Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
  • Advises manager & admitting personnel of rooms ready for occupancy.
  • Conduct inventory checks for operating equipment and linens
  • Conduct regular training for staff
  • Handle guest request and complaints and take service recovery measures if required
  • Co-ordinate with vendors eg: Laundry services and other outsource service
  • Make recommendations to improve service and ensure more efficient operation
  • To carry out any other duties and responsibilities as assigned

Housekeeper for Private Household (Makati City)

7-Nov-2024
Private Advertiser | 44120 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

We are a private family located in Makati City seeking a highly skilled and experienced Housekeeper to join our household.

Key Responsibilities:

  • General housekeeping
  • Laundry

Requirements:

  • At least 5 years of experience working a Housekeeper in a private household or hotel setting
  • Willing to stay-in (food allowance, accommodation, and basic necessities provided)
  • At least high-school graduate
  • NBI clearance and police clearance required

This is a full-time position with a competitive compensation package. The ideal candidate should be a highly motivated individual who takes pride in their work and is looking for a long-term role with a private family.

Housekeeper

6-Nov-2024
DAY ONE PTE. LTD. | 44031 - Braddell, Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

Executive Housekeeper

6-Nov-2024
SG HOTELS PTE. LTD. | 44032 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the peack

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Executive Housekeeper/Housekeeping Manager

6-Nov-2024
Orchard Hotel Singapore | 44069 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: 

Executive Housekeeper / Housekeeping Manager

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

  • Oversee all housekeeping and laundry operations. 
  • Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
  • Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
  • Coordinate and supervise outsourced projects and contracts.
  • Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
  • Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
  • Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
  • Supervise staff evaluation exercise.
  • Monitor the grooming, standards and performance of all team members.
  • Oversee department’s recruitment and training needs.
  • Supervise department’s inventory and ordering processes.
  • Administer write-offs and handle new purchases.
  • Investigate complaints and take corrective action.
  • Competent in property management systems.
  • Any other duties as assigned.

 

Requirements:

  • Diploma In Hotel Management or equivalent
  • Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
  • Possess strong training, leadership and people management skills.

Hotel Housekeeper

6-Nov-2024
TINY POD PTE. LTD. | 44070 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

TINY POD PTE. LTD.


Job Description

CleanerResponsibilities:-Maintain cleanliness and hygiene in toilets.-General cleaning includes sweeping, mopping, brushing, sanitizing.-Empty trash cans.-Liaise with in-charge for any ad-hoc duties.Requirements:-Able to speak English.-Demonstrate can do attitude and competence for assigned responsibilities.-Takes initiative and be proactive.


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $1,800 - $2,000 per month

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