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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Housekeeper

4-Jan-2025
LUKS LOFTS HOTEL AND RESIDENCES | 47092 - Batangas City, Batangas
This job post is more than 31 days old and may no longer be valid.

LUKS LOFTS HOTEL AND RESIDENCES


Job Description

QUALIFICATION:

  • High school diploma or equivalent preferred
  • Previous experience in housekeeping or cleaning, preferably in a hotel or hospitality setting.
  • Ability to lift, carry, and move cleaning supplies and equipment. Must be able to bend, kneel, and stand for long periods.
  • Basic understanding of cleaning chemicals, cleaning equipment, and safety procedures.
  • Ability to work efficiently and independently or with a team.
  • Ability to work varied shifts, including weekends and holidays, as needed.

 

JOB DESCRIPTION:

  • Clean and sanitize guest rooms, including making beds, dusting furniture, cleaning bathrooms, vacuuming carpets, and replenishing amenities.
  • Ensure cleanliness of hallways, lobbies, elevators, restrooms, and other public spaces within the hotel.
  • Collect, wash, dry, fold, and distribute linens and towels in accordance with hotel standards.
  • Restock guest room supplies, such as toiletries, towels, linens, and beverages.
  • Respond to guest requests for additional amenities, such as extra towels, pillows, or bedding, in a timely manner.
  • Follow health and safety regulations, including the safe use and storage of cleaning chemicals and equipment.
  • Work closely with other housekeeping team members, maintenance staff, and front desk to ensure all areas meet the hotel's cleanliness and quality standards.
  • Report any found items in guest rooms or public areas to the housekeeping supervisor for proper documentation and safekeeping.

Assistant Manager, Housekeeping (Training)

4-Jan-2025
Marina Bay Sands Pte Ltd | 47072 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

  • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
  • Experience in developing and implementing housekeeping or similar training programs preferred.
  • Proven experience in housekeeping management or a similar role within the hospitality industry.
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
  • Experience with operations in a unionized environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to create engaging and effective training materials.
  • Experience with performance evaluation and feedback processes.
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
  • Familiarity with relevant software and tools for training management.

Competencies

  • Strong Business and Data Analysis skills.
  • Strong written and verbal communication and interpersonal skills.
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis.
  • Must be able to manage multiple priorities in an efficient/timely manner.
  • Ability to work independently and as part of a team - works well in a collaborative environment.
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
  • Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Housekeeping Manager

3-Jan-2025
SG HOTELS PTE. LTD. | 47003 - Central Region
This job post is more than 31 days old and may no longer be valid.

SG HOTELS PTE. LTD.


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the peack

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Executive Housekeeper

3-Jan-2025
SSG Hotels Pte Ltd | 47004 - Central Region
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the team

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Assistant Manager - Housekeeping (Training)

3-Jan-2025
Marina Bay Sands Pte Ltd | 47040 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
  • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
  • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
  • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
  • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
  • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
  • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
  • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
  • Partner with Learning & Develop team to ensure consistency in training practices and programs.
  • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.




Job Requirements

Education & Certification

  • Diploma in hospitality preferred


Experience

  • A minimum of Five (5) years' experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred
  • Experience in developing and implementing housekeeping or similar training programs preferred
  • Proven experience in housekeeping management or a similar role within the hospitality industry
  • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices
  • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures
  • Experience with operations in a unionized environment preferred
  • Excellent communication and interpersonal skills
  • Ability to create engaging and effective training materials
  • Experience with performance evaluation and feedback processes
  • Detail-oriented with a commitment to maintaining exacting standards of cleanliness
  • Familiarity with relevant software and tools for training management


Other Prerequisites

  • Strong written and verbal communication and interpersonal skills
  • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma
  • Preferably comfortable with Statistics and Probability models, working experience in data analysis
  • Must be able to manage multiple priorities in an efficient/timely manner
  • Ability to work independently and as part of a team - works well in a collaborative environment
  • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
  • Able to work in a fast-paced environment


Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Executive Housekeeper

3-Jan-2025
Newport World Resorts | 47022 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Newport World Resorts


Job Description

JOB SUMMARY  

The Executive Housekeeper is responsible for leading and managing all aspects of the housekeeping department to ensure exceptional cleanliness, organization, and guest satisfaction across guest rooms, public areas, and back-of-house spaces. This role requires a balance of strategic planning, leadership, and operational expertise to uphold and exceed hotel standards, optimize resources, and cultivate a motivated and professional housekeeping team.

During the hotel's pre-opening phase, the Executive Housekeeper plays a pivotal role in establishing the department's operational framework, ensuring alignment with the hotel's brand standards, and preparing the team to deliver outstanding service upon opening. The Executive Housekeeper is also tasked with setting departmental goals and strategies to ensure a successful and efficient launch of operations.

RESPONSIBILITIES  

Operational Management

  • Ensures the cleanliness, orderliness, and appearance of guest rooms, public areas, and back-of-house spaces, adhering to company standards.
  • Conducts thorough inspections to ensure that rooms are made as per company standards and that all public areas are well maintained.
  • Coordinates with the front office and other departments to address guest needs effectively.
  • Plans, designs, and implements efficient housekeeping workflows and contingency plans for high occupancy periods, emergencies, or staffing issues.
  • Develops contingency plans to handle high occupancy periods, emergencies, or staffing issues.

Budgeting and Inventory Control

  • Prepares the annual housekeeping budget.
  • Maintains par stock of guest supplies, cleaning supplies, linen, and uniforms.
  • Organizes inventories with Accounts and General Store for linen, uniform, and fixed assets.
  • Oversees procurement and ensures timely replenishment of supplies and coordination with vendors.
  • Oversees the selection, ordering, and delivery of housekeeping supplies, including linens, amenities, cleaning chemicals, and equipment.

Guest Service and Issue Resolution

  • Attends and resolves guest complaints.
  • Coordinates with the Head of Departments to expedite any maintenance issues.
  • Reports to management any issues, maintenance, and room status.  

 Systems and Compliance

  • Develops and implements housekeeping systems and procedures.
  • Implements and enforces compliance with health, safety, and environmental regulations.
  • Develops and promotes sustainable practices such as waste reduction, water conservation, and eco-friendly techniques.

People Management

  • Enforces discipline and upholds proper behavioral standards among subordinates, maintaining a fair, consistent, and non-prejudicial approach.
  • Monitors team performance, provides constructive feedback, and conducts coaching or counseling sessions as needed.
  • Identifies training needs and recommends relevant learning and development opportunities to support employees' professional growth.
  • Organizes and evaluates the effectiveness of on-the-job training programs.
  • Recommends recruitment of new personnel and collaborates with HR to recruit and onboard housekeeping staff, including supervisors, room attendants, and public area personnel.
  • Manages contracts for agency staff, ensuring adherence to work standards.
  • Approves the department’s functional manual and establishes departmental goals and KPIs aligned with the hotel’s overall vision and objectives.
  • Maintains accurate records of inventory, staff schedules, and compliance certifications to ensure efficient operations.

Others

  • Oversees pest control activities and ensures their effective implementation.
  • Plans, supervises, and manages horticultural activities to enhance the property’s aesthetics.
  • Assists the Purchase department in selecting and evaluating suppliers for housekeeping-related items.
  • Verifies and inspects supply consignments to ensure quality and accuracy.
  • Prepares management reports and ensures adherence to the company’s code of conduct.
  • Adherence to company code of conduct.
  • Models the resorts’ belief, mission, vision and core values
  • Attends personal continuous development interventions / coaching sessions.
  • Attends periodical mandatory training / meeting for compliance purposes (i.e. risk management, health and safety, etc.).
  • Performs other related tasks and duties that may be assigned.

QUALIFICATIONS  

  • College graduate of any four (4) year degree 
  • Five (5) years as an Executive Housekeeper/Assistant Housekeeper or any experience in an upscale hotel, resort, or cruise line.
  • Pre-opening experience is an advantage 
  • Interpersonal Skills: Strong ability to build and maintain positive working relationships with diverse individuals, adapting communication styles to different personalities and needs.
  • Independence & Reliability: Self-motivated and dependable, with a proven track record of delivering results and achieving objectives with minimal supervision.
  • Relationship Building: Skilled in establishing rapport and trust with colleagues, clients, and stakeholders, fostering a collaborative and productive work environment.

Housekeeping Assistant Manager

3-Jan-2025
Newport World Resorts | 47023 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Newport World Resorts


Job Description

JOB SUMMARY  

The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department, and plays a pivotal role during the pre opening and post opening of the Hotel in managing the rooms and staff.  This role ensures the highest standards of cleanliness, order, and guest satisfaction are met in guest rooms, public areas, and back of the house spaces. They also assist in managing staff, maintaining inventory and addressing guest requests and concerns efficiently. 

RESPONSIBILITIES 

Operations & Coordination:

  • Reports to the Executive Housekeeper and/or Resident Manager, supervising the daily operations of the Housekeeping department.
  • Prepares daily work schedules and weekly duty rosters for floor and public area supervisors.
  • Schedules special cleaning tasks for Rooms and Public Areas and ensures the timely update of general cleaning planners.
  • Inspects daily guestrooms, VIP allocations, vacant rooms, out-of-order rooms, and public areas.
  • Coordinates with Front Office for room allocation and blocking of rooms/floors for preventive maintenance.
  • Monitors occupancy forecasts and adjusts manning requirements for efficient room cleaning and turnover.
  • Ensures quick turnaround of clean rooms and maintains high cleaning standards.
  • Communicates with Engineering to promptly address maintenance issues and rectify projects.
  • Regularly monitors departmental costs by controlling guest and cleaning supplies, overseeing Housekeeping storeroom and floor pantry stocks, and ensuring proper equipment handling and overtime control. 

Quality & Standards:

  • Ensures all guestrooms and public areas are properly maintained, with clean and functional furnishings, facilities, and equipment.
  • Inspects cleaning equipment used by attendants, reporting and following up on any faulty machines for repair.
  • Maintains hygiene, grooming, uniforms, and adherence to health and safety standards.
  • Oversees the uniform and linen room operations, coordinating with the Laundry Department for timely turnaround.

Compliance & Safety:

  • Ensures adherence to security, emergency procedures, and health and safety standards for both employees and guests.
  • Reviews and updates existing policies and procedures as needed, ensuring compliance with operational standards.
  • Supervises outside contractors to ensure contract compliance and quality service.

People Management:

  • Enforces discipline and proper behavioral traits to subordinates, maintaining a fair, consistent, and non-prejudicial approach.
  • Monitors and provides feedback on the performance of team members and conducts coaching/ counseling.
  • Identifies training needs and recommends learning / training opportunities for employees to ensure their continuous professional development.
  • Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.

Other Tasks:

  • Upholds the company's code of conduct and models the resort’s mission, vision, and core values in daily operations.
  • Actively participates in personal development interventions and mandatory training sessions (e.g., risk management, health and safety) to ensure compliance and continuous growth.
  • Maintains regular communication with the Executive Housekeeper and/or Resident Manager, providing updates on guest complaints, operational matters, and task progress.
  • Assists in preparing and implementing key performance goals, annual budgets, and standard operating procedures.
  • Conducts monthly staff meetings to review policies, procedures, and updates.
  •  Performs any additional tasks as assigned to ensure the smooth operation of the Housekeeping department and the delivery of exceptional service.     

 QUALIFICATIONS 

  • College graduate of any four (4) year degree preferably in Hotel Management 
  • Minimum of three (3) to five (5) years of relevant experience in a similar role. 
  • Technological Proficiency: Skilled in using Google Workspace, MS Excel, MS Powerpoint and various hotel operating systems, with a solid understanding of relevant software to perform duties efficiently and effectively.
  • Report Writing & Appraisals: Skilled in writing reports and conducting staff appraisals to evaluate performance and provide feedback.
  • Manpower Planning: Strong ability to plan and deploy manpower effectively, ensuring efficient operations.
  • Customer Interaction: Adept at interacting with customers from diverse backgrounds and nationalities, providing exceptional service.
  • Teamwork & Relationship Building: Works effectively within a team, fostering harmonious working relationships with peers and superiors.
  • Adaptability & Stress Management: Capable of handling stressful, high-pressure situations while maintaining focus and efficiency.
  • Organizational Skills: Highly organized and focused, with strong analytical and problem-solving abilities.
  • Leadership: Possesses strong leadership qualities to delegate tasks, motivate, influence, and develop team members effectively.

Assistant Executive Housekeeper

3-Jan-2025
Accor Asia Corporate Offices | 47041 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

    Job Description

    The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

    Primary Responsibilities

    Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

    • Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
    • Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
    • Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
    • Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
    • Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
    • Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
    • Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
    • Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
    • Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
    • Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
    • Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
    • Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
    • Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
    • Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
    • Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
    • Reviews and analyses entries in Raffles Service log book and supervises key control.
    • In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
    • Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
    • Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
    • Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
    • Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
    • Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

    Provides An Experience That Exceeds Residents’ And Guests’ Expectations

    • Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
    • Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
    • Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
    • Responsible for enhancing the product and services that is presented to the guest.
    • Recommends and proposes changes to the product and its services based on market research and current trends.
    • Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

    Management And Leadership Of The Housekeeping Team

    • Plans for future needs and conducts recruitment in line with company guidelines.
    • Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
    • Conducts probation and annual appraisals in line with hotel guidelines.
    • Develops talent for growth management performance issue.
    • Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
    • Establishes a productive work schedule that is in line with local labour laws.
    • Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
    • Drives constant service and system improvement.
    • Executes effective and consistent one on one with direct reports with mentorship and development in mind.
    • Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
    • Ensures effective work processes in the department.

    Involvement As A Member Of The Hotel Leadership Team

    • Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
    • Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
    • Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
    • Well-groomed and dressed following the property and company guidelines.
    • Develops own knowledge and skills to grow as a business partner and leader.
    • Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
    • Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
    • Performs any other duties and responsibilities that may be assigned.

    Qualifications

    Profile

    Knowledge and Experience

    • Diploma or Degree preferably in hospitality or related field.
    • Minimum 7 years in industry experience with minimum 5 years in middle management positions.
    • Experience in luxury hotel/resort.

    Competencies

    • Oral and written fluency in English. Ability to converse in other languages is an advantage.
    • Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.
    • Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.
    • Confidently able to resolve problems and make decisions.
    • Adaptable to multicultural guest needs, works with diverse cultures.
    • Leadership skills developed – collaborative, enabling, and entrepreneurial.
    • Career focused, wanting to grow and develop, self-driven.
    • Sense of urgency and able to set priorities.

    Additional Information

    Benefits of Joining Raffles Hotel Singapore

    • 5-day Work Week.
    • Duty Meals are provided.
    • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
    • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
    • Medical and Wellness Benefit.
    • Comprehensive Insurance Coverage.
    • Local/Overseas Career Development & Growth Opportunities.
    • Holistic Learning and Development Opportunities.

    Housekeeping Manager

    31-Dec-2024
    Orchard Hotel Singapore | 46875 - Orchard, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Orchard Hotel Singapore


    Job Description

    Housekeeping Manager

    The the incumbent will be responsible to:

    • Oversee all housekeeping and laundry operations. 
    • Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
    • Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
    • Coordinate and supervise outsourced projects and contracts.
    • Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
    • Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
    • Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
    • Supervise staff evaluation exercise.
    • Monitor the grooming, standards and performance of all team members.
    • Oversee department’s recruitment and training needs.
    • Supervise department’s inventory and ordering processes.
    • Administer write-offs and handle new purchases.
    • Investigate complaints and take corrective action.
    • Competent in property management systems.
    • Any other duties as assigned.

     

    Requirements:

    • Diploma In Hotel Management or equivalent
    • Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
    • Possess strong training, leadership and people management skills.

    Housekeeper/Cleaner Sembawang Hotel

    31-Dec-2024
    H Plus Solutions Pte Ltd | 46874 - Sembawang, North Region
    This job post is more than 31 days old and may no longer be valid.

    H Plus Solutions Pte Ltd


    Job Description

    FULL-TIME Hotel Housekeeping/ Cleaners needed, at North Side (Sembawang/Yishun/Admiralty/Canberra)

    Job Details:

    • Workdays per week: 6 days / 5.5 days / 5 days per week
    • Working hours: 8am to 5pm
    • Choose between working on Saturday or Sunday (for 6 days or 5.5 days)
    • Convenient public transportation
    • Positive work environment
    • Climbing of stairs is required; max 3 stories
    • Walking is required from one building to another

    Job Scope:

    1. Maintain high standard of cleanliness in guestrooms
    2. Clean and sanitize guestrooms
    3. Clean and replenish amenities in restrooms
    4. Dispose any trash in guestrooms and restrooms
    5. Notify the Supervisor/Manager on any damages, deficits and disturbances
    6. Monitor and report when low on cleaning supplies
    7. Adhere strictly to rules regarding health, safety and security regulations

    Experience not needed. Training will be provided.

    Drop a whatsapp text 9.3.9.5.3.4.3.1 to apply

    Housekeeper

    30-Dec-2024
    EG HOUSE MANAGEMENT CORPORATION | 46810 - Bonifacio Global City, Taguig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    EG HOUSE MANAGEMENT CORPORATION


    Job Description

    • DETAIL ORIENTED INDIVIDUAL WITH STRONG WORK ETHIC (NEED 1 night time / 2 daytime Housekeeper)
    • Perform routine cleaning tasks including dusting, vacuuming, scrubbing, and sanitizing rooms and hallways.
    • Change linens, launder clothes, and maintain a clean, orderly, and aesthetically pleasing environment.
    • Collaborate with other housekeeping staff following House Management Corporation protocols to uphold top-notch standards in hospitality.
    • Handle special requests and provide excellent guest service, embracing Hospitality & Tourism industry's commitment to customer satisfaction.

    Requirements

    • Educational Qualifications: No formal education required.
    • Experience Level: Candidates with 1-3 years of experience in housekeeping or related field preferred.
    • Skills and Competencies: Must be DETAIL ORIENTED with strong work ethic and skilled at organizing, cleaning, and maintaining a household's appearance. Should know how to operate cleaning equipment.
    • Responsibilities and Duties: Include cleaning, doing laundry, ironing, meal preparation, and running errands. Ensuring all rooms are cared for according to standards.
    • Working Conditions: Work within the employer's private residence; must be flexible with hours.
    • Qualities and Traits: Looking for someone trustworthy, punctual, and with a strong work ethic. Attention to detail is critical.

     

    ***PREFERENCE WILL BE GIVEN TO THOSE LIVING CLOSE TO BGC***

    Assistant Housekeeper

    28-Dec-2024
    Royal Plaza On Scotts | 46747 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Royal Plaza On Scotts


    Job Description

    Job Summary:
    • Oversee and direct day-to-day housekeeping operations in designated areas.
    • Ensure the hotel is clean, comfortable, safe, and well-maintained for guests.
    • Coordinate with relevant departments to maintain high service standards and guest satisfaction.
    Key Responsibilities (but not limited to):
    • Manage daily work assignments for supervisory and non-supervisory staff.
    • Identify training needs and implement departmental training programs.
    • Establish and maintain effective employee relations.
    • Assist with personnel matters such as interviewing, evaluating, and counseling.
    • Ensure good communication and teamwork between departments.
    • Inspect guestrooms, suites, public areas, and F&B outlets for cleanliness and upkeep.
    • Act as Assistant Executive Housekeeper in their absence.
    • Handle guest requests and ensure compliance with company policies.
    • Plan and coordinate spring cleaning, maintenance requisitions, and staff rosters.
    • Monitor inventory of housekeeping supplies and provide accurate reports.
    • Ensure housekeeping staff maintain high standards in dress, hygiene, and conduct.
    • Implement and monitor security, lost and found, and emergency procedures.
    • Support hotel mission and goals through effective teamwork.
    Qualifications:
    • Minimum O levels or diploma from a recognized hotel institution.
    • At least 2 years’ experience in a housekeeping supervisory role.
    • Self-driven, proactive individual with a positive attitude.
    • Team player with strong communication skills and a pleasant personality.
    • Flexible, adaptable, and able to handle change effectively.
    Skills:
    • Strong leadership and organizational skills.
    • Detail-oriented with a focus on maintaining high standards.
    • Excellent problem-solving and decision-making abilities.
    • People-oriented with a commitment to providing excellent guest service.
    • Management trainee program is available for those without experience

    Applicable for non-work pass holder

    Housekeeping Manager (Hospitality)

    28-Dec-2024
    Laguna Hotel Holdings Pte Ltd | 46746 - East Region
    This job post is more than 31 days old and may no longer be valid.

    Laguna Hotel Holdings Pte Ltd


    Job Description

    JOB DESCRIPTION

    Reporting to the Executive Housekeeper & Assistant Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

    • Overall smooth operations of the Hotel housekeeping operations.
    • Familiar Current with the latest housekeeping and laundry technology.
    • Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
    • Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
    • In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

    JOB REQUIREMENTS

    • Preferably a Bachelor's degree in Hotel Management or relevant discipline.
    • Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
    • Knowledgeable in Housekeeping operation and cleaning methods.
    • Have excellent English communication skills both in written and spoken.
    • Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

    Assistant Housekeeper (Village Hotel Sentosa)

    27-Dec-2024
    Far East Organization | 46697 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Far East Organization


    Job Description

    Responsibilities

    • Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
    • Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
    • Take charge of assigned areas and ensure housekeeping services are in line with the established standards
    • Conduct random checks on service areas
    • Ensure trolleys are replenished and properly parked at designated areas
    • Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
    • Ensure work orders and requests are carried out promptly and efficiently
    • Investigate and follow up on feedback regarding housekeeping services

    Requirements

    • O-Level or equivalent
    • At least 2 years of supervisory experience in Hotel Housekeeping
    • Proactive, meticulous and able to perform strenuous activities and handle heavy load

    Assistant Housekeeper (Village Hotel Sentosa)

    26-Dec-2024
    Far East Organization | 46669 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Far East Organization


    Job Description

    Company description:

    Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

    Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



    Job description:

    Responsibilities
    • Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
    • Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
    • Take charge of assigned areas and ensure housekeeping services are in line with the established standards
    • Conduct random checks on service areas
    • Ensure trolleys are replenished and properly parked at designated areas
    • Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
    • Ensure work orders and requests are carried out promptly and efficiently
    • Investigate and follow up on feedback regarding housekeeping services
    Requirements
    • O-Level or equivalent
    • At least 2 years of supervisory experience in Hotel Housekeeping
    • Proactive, meticulous and able to perform strenuous activities and handle heavy load

    Operation Assistant Manager - Housekeeping

    25-Dec-2024
    Infinix Hospitality Management Pte. Ltd. | 46608 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Responsibilities:

    1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

    2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

    3. Ensure all daily and periodic cleaning works are carried out as per schedule

    4. Attend to complaints and ensure customers' satisfaction

    5. Check on staff punctuality and discipline

    6. Any other duties assigned by Superiors and Clients

    Requirements:

    1. Able to work midnight shift

    2. Able to work OT including weekends and public holidays.

    3. Able to work in islandwide locations, and able to go to multiple locations daily.

    4. Excellent customer service skills and able to interact well with clients

    5. At least 1 year’s experience in similar role in hotel sector

    OPERATION MANAGER - HOUSEKEEPING

    25-Dec-2024
    Infinix Hospitality Management Pte. Ltd. | 46609 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Job Description & Requirements

    Responsibilities:

    1. To Oversee daily operation and activity for Hotel department

    2. Liase with director on planning and execution of tasks/projects

    3. Liase with HR Department for manpowper planning and if required conduct interview.

    4. Assist HR & Director to develop and improve KPI’s

    5. Act as a communication conduct between management and staff.

    6. Resolve conflicts and mediate disputes between employees.

    7. Attend to complaints and ensure customers' satisfaction

    8. Any other duties assigned by directors

    Requirements:

    1. Able to work in islandwide locations, and able to go to multiple locations daily.

    2. Able to work OT including weekends and public holidays.

    3. Atleast 2-3 years’s of relevant experience

    4. Excellent interpersonal skills

    Executive Housekeeper

    24-Dec-2024
    Hilton Hotel | 46499 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Hilton Hotel


    Job Description

    Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget.

    And we strongly believe that our Team Members are more than just “employees”.

    Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as individuals.

    Go Hilton, our leisure travel discount program is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are traveling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

    Join us now and enjoy the Hilton experience for yourself.
     

    The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

    What will I be doing? 

    As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

    • Institute department SOPs and P&P. 

    • Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

    • Extend courteous service to guests.  

    • Establish training programs, methods and procedures for team members’ development. 

    • Oversee departmental training programs and revise relevant manuals as necessary. 

    • Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

    • Evaluate the performance of assigned team members from time to time. 

    • Listen to team members’ problems and assist / help to solve them. 

    • Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

    • Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

    • Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

    • Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

    • Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

    • Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

    • Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

    • Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

    • Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

    • Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

    • Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

    • Adhere to the hotel’s security and emergency policies and procedures. 

    • Perform any duties assigned by the Management team deemed necessary. 

    • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

    What are we looking for? 

    An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

    • Minimum 2 years of experience in the same capacity as Executive Housekeeper 

    • Responsive and customer-focused. Guest-oriented and able to confidently build and exceed service standards. 

    • Able to drive excellence as well as routine work. 

    • Communicate effectively and clearly. Fluency in spoken English is an advantage, with good written skills. 

    • Able to adapt work style and ethics appropriately. 

    • Positively listen to others and consider their concerns. Strong interpersonal skills and attention to detail. 

    • Possess strong training, leadership, and people management skills. 

    • Good knowledge of all housekeeping areas, i.e. guest floors, public areas, and laundry operation basics.

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

    Sembawang Hotel Cleaner/ Housekeeper

    24-Dec-2024
    H Plus Solutions Pte Ltd | 46587 - Sembawang, North Region
    This job post is more than 31 days old and may no longer be valid.

    H Plus Solutions Pte Ltd


    Job Description

    About the role

    We are seeking a dedicated and meticulous Cleaner/Housekeeper to join our team at the Sembawang Hotel in the Sembawang North Region. As a Cleaner/Housekeeper, you will be responsible for ensuring the highest standards of cleanliness and hygiene throughout the hotel. This is a full-time position that offers a competitive salary and a range of great benefits.

    What you'll be doing

    • Thoroughly clean and maintain guest rooms, including making beds, changing linens, and restocking amenities
    • Clean and sanitize bathrooms, mirrors, and other surfaces to ensure a spotless appearance
    • Vacuum, sweep, and mop floors in guest rooms, hallways, and public areas
    • Dust and polish furniture, fixtures, and fittings to maintain a high level of presentability
    • Respond promptly to guest requests and ensure their satisfaction with the cleanliness of their room
    • Maintain strict adherence to health and safety protocols and hotel policies
    • Collaborate with the wider housekeeping team to ensure the efficient operation of the department

    What we're looking for

    • Previous experience working in a hotel, or similar hospitality setting as a Cleaner/Housekeeper
    • No experience welcome; training will be provided
    • Excellent attention to detail and the ability to maintain high standards of cleanliness and hygiene
    • Customer-service oriented attitude
    • Ability to work efficiently and independently, as well as collaboratively as part of a team
    • Physically fit and able to stand for extended periods, as climbing of 3 stories with staircase and walking from one building to another is required
    • Fluency in English and any other relevant languages is preferred

    What we offer

    At H Plus Solutions Pte Ltd, we are committed to providing a supportive and rewarding work environment for our employees.

     

    Assistant Manager - Housekeeping (Training)"

    23-Dec-2024
    Marina Bay Sands Pte Ltd | 46482 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    • Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
    • Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
    • Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
    • Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
    • Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
    • Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
    • Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
    • Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
    • Partner with Learning & Develop team to ensure consistency in training practices and programs.
    • Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

    Job Requirements

    Education & Certification

    • Diploma in hospitality preferred

    Experience

    • A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred
    • Experience in developing and implementing housekeeping or similar training programs preferred
    • Proven experience in housekeeping management or a similar role within the hospitality industry
    • Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices
    • Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures
    • Experience with operations in a unionized environment preferred
    • Excellent communication and interpersonal skills
    • Ability to create engaging and effective training materials
    • Experience with performance evaluation and feedback processes
    • Detail-oriented with a commitment to maintaining exacting standards of cleanliness
    • Familiarity with relevant software and tools for training management

    Other Prerequisites

    • Strong written and verbal communication and interpersonal skills
    • Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma
    • Preferably comfortable with Statistics and Probability models, working experience in data analysis
    • Must be able to manage multiple priorities in an efficient/timely manner
    • Ability to work independently and as part of a team - works well in a collaborative environment
    • Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
    • Able to work in a fast-paced environment

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Housekeeper

    21-Dec-2024
    AP HelpMeet Inc. | 46392 - Mandaluyong City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    AP HelpMeet Inc.


    Job Description

    Job title: Housekeeper

    We are looking for a Housekeeper to provide in-home services to condominiums, apartments, and residential houses with dedication, integrity, and attention to detail. The goal is to create a clean and orderly environment for the occupants of the house.

    Responsibilities

    • Perform a variety of cleaning activities such as sweeping, vacuuming, mopping, wiping, scrubbing, dusting, polishing, and garbage disposal
    • Perform other housekeeping activities such as changing bed sheets, pillowcases, blankets, and shower curtains; tidying; ironing & folding
    • Perform laundry services (laundry attendant) as scheduled
    • Perform other in-home services as applicable (training will be provided and will be discussed before contract signing)
    • Ensure all rooms are cared for and inspected notifying the house occupant(s) of any potential risks to safety & health
    • Deal with reasonable complaints/requests with professionalism and patience
    • Properly use and maintain equipment and make sure there are no inadequacies
    • Check stock levels of all consumables and replace them when appropriate
    • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

    Minimum Requirements

    • 2 years of housekeeping experience in a hotel or similar or TESDA NCII for Housekeeping
    • Knows how to do general cleaning and ironing & folding
    • Willing to travel to different customer locations 
    • Resides in Makati, Mandaluyong, or Pasig
    • Highschool graduate
    • Able to understand and speak basic English
    • NBI Clearance and drug test
    • Punctual, reliable, trustworthy, responsive, and polite
    • Customer-oriented and friendly
    • Works quickly without compromising quality
    • Can work 6 days per week

    Ideal Qualifications (not required)

    • Knows how to cook
    • TESDA Training Certificate on Housekeeping NC II
    • Knows how to use WhatsApp, Google Maps, and Google Calendar
    • Ability to work with little supervision and maintain a high level of performance
       

    Job Types: Full-time*, Part-time**

    Compensation & Benefits

    • Basic salary of Php 11,500 – 18,000 per month
    • Monthly allowance of Php 500 per month*
    • Performance bonus of Php 0-1,500 per quarter
    • Overtime and (regular) holiday pay*
    • Mobile phone load allowance
    • Government contributions (SSS, PhilHealth, Pag-IBIG)*
    • 13th month guaranteed pay
    • Health  or accident insurance upon regularization*
    • Service incentive leaves after 1 year of employment*

    Executive Housekeeper

    20-Dec-2024
    MERCURE SINGAPORE BUGIS | 46343 - East Region
    This job post is more than 31 days old and may no longer be valid.

    MERCURE SINGAPORE BUGIS


    Job Description

    Main Responsibilities

    - To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.

    - The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.

    - Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.

    - Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.

    - Prepare various monthly reports as required by the Director of Operations.

    - Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.

    - Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Operations and ensure departmental expenditure is kept within budget.

    - Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.

    - To train all staff in maintaining service standards.

    - Ensure that all stock/linen levels and usage are effectively, and cost efficiently controlled.

    Job Requirements

    · Min. 3 years as Assistant Executive Housekeeper or 2 years similar capacity in a mid-scale 395 rooms property.

    · Hands-on approach to all operational aspects.

    · Excellent communication skills and basic computer skills.

    · Initiative and Self-motivated.

    · Creative and innovative

    · Team player

    · Strong interest to coach and train

    · Positive Attitude

    **We regret to inform that only shortlisted candidates would be notified. **

    Housekeeper

    19-Dec-2024
    TRUE FITNESS PTE LTD | 46270 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    TRUE FITNESS PTE LTD


    Job Description

    Responsibilities

    • Keeping facilities and common areas clean and maintained

    • Vacuuming, sweeping, and mopping floors

    • Cleaning and stocking restrooms

    • Cleaning up spills with appropriate equipment

    • Notifying managers of necessary repairs/ damages

    • Collecting and disposing of trash

    • Assisting guests when necessary

    • Ensure items are well stocked

    Requirement

    • Experience as a Cleaner or Housekeeper

    • Ability to work with little supervision

    • Able to work rotating shift

    • Singaporean onl


    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning, Afternoon, Evening
      • Tuesday: Morning, Afternoon, Evening
      • Wednesday: Morning, Afternoon, Evening
      • Thursday: Morning, Afternoon, Evening
      • Friday: Morning, Afternoon, Evening
      • Saturday: Morning, Afternoon, Evening
      • Sunday: Morning, Afternoon, Evening
    • 1 year of relevant work experience required for this role
    • Working rights required for this role
    • Expected start date for role: 02 January 2025
    • Expected salary: $2,060 per month

    Assistant Executive Housekeeper

    19-Dec-2024
    Wyndham Singapore | 46269 - City Hall, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Wyndham Singapore


    Job Description

    ASSISTANT EXECUTIVE HOUSEKEEPER

    We are seeking an experienced and dedicated Assistant Housekeeping Manager to support the Executive Housekeeper in overseeing the daily operations of the housekeeping department. The ideal candidate will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction are consistently met throughout the hotel.

    Key Responsibilities:

    • Assist the Executive Housekeeper in planning, organizing, and managing the housekeeping department’s operations for guest rooms, public areas, and linen services.
    • Supervise and guide housekeeping staff to ensure exceptional service quality and adherence to cleanliness standards.
    • Regularly inspect guest rooms to maintain cleanliness and confirm that equipment is in optimal working condition.
    • Assist in planning and conducting departmental briefings and staff training sessions.
    • Prepare and manage staff duty rosters effectively to meet business demands while optimizing labour costs.
    • Oversee and maintain proper inventory levels of room amenities, linens, and other housekeeping supplies.
    • Ensure the efficient recording and safekeeping of lost and found items in compliance with hotel procedures.
    • Manage and follow up on service contracts related to housekeeping operations.
    • Assist in the planning and implementation of sustainability projects for the department.
    • Collaborate with the Engineering department to coordinate preventive maintenance activities.
    • Perform additional duties as directed by the Executive Housekeeper or senior management.

    Requirements:

    • Minimum qualification: Diploma, Advanced/Higher Diploma, Protective Services & Management, or equivalent.
    • At least 3 years of relevant experience in managing housekeeping or a similar role within the hospitality industry.
    • Strong verbal and written communication skills.
    • Excellent organizational and operational planning abilities.
    • Proficient knowledge of Opera system (or similar property management systems).
    • A proactive attitude with a keen eye for detail and a passion for ensuring excellent guest experiences.

    Assistant Executive Housekeeper

    19-Dec-2024
    Hilton Hotel | 46211 - Clark Freeport Zone, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Hilton Hotel


    Job Description

    Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

    And, we strongly believe that our Team Members are more than just “employees”.

    Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

    Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks. Join us now and enjoy the Hilton experience for yourself.

    An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.


    What will I be doing?
    As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Assist with overseeing Housekeeping/Laundry operations
    • Operate within departmental budgets through effective stock and cost controls and well managed schedules
    • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
    • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
    • Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
    • Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
    • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
    • Ensure team members have an up-to-date knowledge of all room categories and amenities
    • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
    • Ensure staffing levels cover business demands
    • Ensure ongoing training to support the Executive Housekeeper
    • Ensure communication meetings are conducted
    • Manage staff performance issues in compliance with company policies and procedures
    • Support managing, training, and developing the team
    • Provide excellent guest service
    • Assist other departments wherever necessary

    What are we looking for?
    An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
    • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
    • Excellent leadership, interpersonal and communication skills
    • Committed to delivering high levels of customer service
    • Ability to work under pressure
    • Excellent grooming standards
    • Flexibility to respond to a range of different work situations
    • Knowledge of Workplace, Health, Safety and Hygiene is essential
    • Strong communication skills
    • A passion for delivering exceptional levels of guest service

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Familiar with Property Management Systems
    • Experience managing a department and Profit and Loss account
    • High level of IT proficiency

    What will it be like to work for Hilton?
    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

    Executive Housekeeper

    19-Dec-2024
    MERCURE SINGAPORE BUGIS | 46271 - Downtown Core, Central Region
    This job post is more than 31 days old and may no longer be valid.

    MERCURE SINGAPORE BUGIS


    Job Description

    MMain Responsibilities

    • To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.
    • The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. 
    • Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.
    • Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.
    • Prepare various monthly reports as required by the Hotel.
    • Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.
    • Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Rooms and ensure departmental expenditure is kept within budget.
    • Responsible for ensuring that all staff under her jurisdiction are immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.
    • To train all staff in maintaining service standards. 
    • Ensure that all stock/linen levels and usage are effectively, and cost-efficiently controlled.

    Job Requirements

    • Min. 3 years as Assistant Executive Housekeeper or 2 years in a similar capacity in a mid-scale 395 rooms property.
    • Hands-on approach to all operational aspects.
    • Excellent communication skills and basic computer skills.
    • Initiative and self-motivation.
    • Creative and innovative
    • Team player
    • Strong interest in coach and training
    • Positive Attitude

    **We regret to inform you that only shortlisted candidates will be notified. **

     

    Housekeeper

    17-Dec-2024
    DAY ONE PTE. LTD. | 46140 - Braddell, Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAY ONE PTE. LTD.


    Job Description

    Responsibilities:

    • Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc

    • Follows departmental policies and procedures.

    • Adhere to personal grooming and hygiene standards

    • Any other duties as may be assigned from time to time.

    Requirements:

    • Able to speak and understand basic English

    • Able to perform basic cleaning duties and relevant experience a plus

    • Highly responsible & reliable


    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Afternoon, Morning
      • Tuesday: Afternoon, Morning
      • Wednesday: Afternoon, Morning
      • Thursday: Afternoon, Morning
      • Friday: Afternoon, Morning
      • Saturday: Morning
    • 1 year of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: $1,600 - $2,000 per month

    Assistant Manager, Housekeeping

    17-Dec-2024
    PARKROYAL COLLECTION Marina Bay, Singapore | 46114 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    PARKROYAL COLLECTION Marina Bay, Singapore


    Job Description

    Responsibilities
    • Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained
    • Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
    • Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
    • Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
    • Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
    • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
    • Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
    • Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
    • Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
    • Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper
    Requirements
    • At least 2 years of experience in a similar role; preferably from a 5 star Hotel
    • Minimum Diploma in Hospitality Management
    • Customer centric
    • High level of flexibility and adaptability
    • Must be able to work rotating day shifts including Public Holidays and weekends
    • Able to work under pressure and in fast paced environment

    PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

    We regret that only shortlisted candidates will be notified.

    Housekeeping Operations Manager

    17-Dec-2024
    The Pan Pacific Hotel Singapore | 46141 - Downtown Core, Central Region
    This job post is more than 31 days old and may no longer be valid.

    The Pan Pacific Hotel Singapore


    Job Description

    Position summary:

    A candidate in this position will ensure include the overall cleanliness of the hotel and surroundings are maintained at the highest standards (as outlined in the PPHR Rooms Management System) in the most cost effective and productive manner. Proper monitoring of guest supplies and cleaning supplies lead the team to create a memorable experience for the guest. Assist the Executive Housekeeper as needed. 

    Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare. 

    Key Responsibilities:

    Learning and Development:

    • Educating all Associates in their respective roles and their continual development in their respective career path.
    • Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression. 
    • Schedule and conduct daily communications meeting with all Associates to enable a free two-way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel/Resort. 
    • Sharing of Trustyou scores, NPS, TripAdvisor and comments to all associate and take appropriate action to rectify immediately.
    • Know and promote and educate the “Ten Foot Rule” 

    Projects:

    • Monitoring and ensure a continual comprehensive preventative maintenance programme for the entire hotel.
    • Ensure the maintenance and upkeep for all equipment used in the Housekeeping Department. Ensuring the completion of all work orders pertaining to Housekeeping Department.
    • Yearly inventories to be carried out for all housekeeping equipments.
    • Assist in overseeing all external contractors to ensure they are working in line with the local policies.
    • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
    • Implementation and maintenance of an Environmental friendly approach to all aspects of the Housekeeping department. Ensure a conducive and happy working environment for all Associates. Promote two ways communication within the department.
       

    Service Standardization:

    • Maintain a high level of guest service and ensure rapid and professional response to all guest requests.
    • Supervising the Rooms Operation Management System. The scope would include Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.
    • Support and assign Associates as required to meet guest service demand.
    • Assist in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.
    • Carry out regular inspection to work areas performed by Housekeeping associates. Inspect VIP arrival rooms and ensure all are in order prior to arrival. Offer action plan to achieve service excellence.
    • Conduct weekly room inspection with Team Leader and Room Attendants to ensure service standards are maintained. 
    • Ensure active implementation and enhance to corporate branding and brand standards. Under the role of brand standard mentor and continue to develop and tried to deliver higher standard of guest expectation.
    • To set a good hygiene practise set based on fundamental cleaning principles to achieve 0 defects results. 

    Requirements:

    • Proven experience in a supervisory role within housekeeping, preferably in a 5-star hotel.
    • Knowledge of cleaning techniques, procedures, and products.
    • Diploma in Hotel Management or a related field is preferred.

    Sembawang / Yishun / North Singapore Hotel Housekeeper Cleaner UP$2400

    16-Dec-2024
    Private Advertiser | 46082 - Sembawang, North Region
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    Looking for potential and long-term housekeepers (hotel).

    Job Scope: 
    -Perform housekeeping services such as cleaning hotel rooms, sweeping, vacuuming, and mopping floors of surroundings, and
     washrooms.
    - Restocking amenities and dispose of trash 
    - Keep washroom clean 
    - Cleaning windows, glass doors, and other glass surfaces
    - Notify superior of any repairs needed 
    - Keeping inventory of cleaning materials and reporting when supplies is low 
    - Adhere to health and safety standards and regulations 
    - Any Ad-hoc duty assigned by superior or management

    Do note that the building has stairs only (3 stories) and walking from one building to another is required

    Requirements:
    - Working hours: 8 am to 5pm (6 days, 5.5 days, and weekday only option available)
    - Choose to work either Saturday or Sunday  (5 days weekday only may be available, pls enquire)
    - Immediate hiring 
    - Positive working environment 
    - Nearby public transport

    No experience is welcomed, trainings will be provided

    Attractive salary from $1800 - $2400

    WhatsApp / Call 9.3.9.5.3.4.3.1 to apply and state your details.

    Executive Housekeeper

    14-Dec-2024
    Riverside Majestic Hotel (fka Crowne Plaza Riverside Kuching | 46600 - Kuching, Sarawak
    This job post is more than 31 days old and may no longer be valid.

    Riverside Majestic Hotel (fka Crowne Plaza Riverside Kuching


    Job Description

    Description

    Under the general guidance of the General Manager, or his/her delegate within Riverside Majestic Hotel and local policies and procedures, oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas.

    Company

    Riverside Majestic Hotel is strategically located in the heart of Kuching's business, entertainment, dining and shopping district just 20 minutes drive from the Kuching International Airport. With a designated 18th floor for meeting suites, it is the ideal place for business meetings and leisure.

    Overlooking the Sarawak River, the hotel commands a panoramic view of the city and the Kuching Waterfront across, where fitness enthusiasts enjoy their jogs and evening strolls along the 1.7km scenic stretch. It is within walking distance of some of the city's major tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita, Darul Hana Bridge and souvenir bargaining hot spot, the Main Bazaar.

    The hotel is adjacent to the Riverside Shopping Complex. Opposite the hotel is its sister property, the Grand Margherita Hotel.

    Operation Assistant Manager - Housekeeping

    14-Dec-2024
    Infinix Hospitality Management Pte. Ltd. | 45975 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Responsibilities:

    1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

    2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

    3. Ensure all daily and periodic cleaning works are carried out as per schedule

    4. Attend to complaints and ensure customers' satisfaction

    5. Check on staff punctuality and discipline

    6. Any other duties assigned by Superiors and Clients

    Requirements:

    1. Able to work midnight shift

    2. Able to work OT including weekends and public holidays.

    3. Able to work in islandwide locations, and able to go to multiple locations daily.

    4. Excellent customer service skills and able to interact well with clients

    5. At least 1 year’s experience in similar role in hotel sector

    OPERATION MANAGER - HOUSEKEEPING

    14-Dec-2024
    Infinix Hospitality Management Pte. Ltd. | 45976 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Infinix Hospitality Management Pte. Ltd.


    Job Description

    Job Description & Requirements

    Responsibilities:

    1. To Oversee daily operation and activity for Hotel department

    2. Liase with director on planning and execution of tasks/projects

    3. Liase with HR Department for manpowper planning and if required conduct interview.

    4. Assist HR & Director to develop and improve KPI’s

    5. Act as a communication conduct between management and staff.

    6. Resolve conflicts and mediate disputes between employees.

    7. Attend to complaints and ensure customers' satisfaction

    8. Any other duties assigned by directors

    Requirements:

    1. Able to work in islandwide locations, and able to go to multiple locations daily.

    2. Able to work OT including weekends and public holidays.

    3. Atleast 2-3 years’s of relevant experience

    4. Excellent interpersonal skills

    Executive Housekeeper

    13-Dec-2024
    Filinvest Hospitality Corporation | 45924 - Baguio City, Benguet
    This job post is more than 31 days old and may no longer be valid.

    Filinvest Hospitality Corporation


    Job Description

    Filinvest Hotel: Grafik Pine House Baguio

    The Executive Housekeeper is responsible for overseeing the overall cleanliness, maintenance, and presentation of Grafik Pine House Baguio guest rooms, public areas, and back-of-house spaces. This role ensures that housekeeping operations are efficient, meet the highest standards of cleanliness, and create a welcoming atmosphere for guests. The position also involves managing staff, budgets, and inventory, ensuring compliance with health and safety regulations, and fostering a positive work environment.

    Key Responsibilities

    1. Operational Management

    • Oversee daily housekeeping operations, including cleaning schedules for guest rooms, public areas, and back-of-house spaces.
    • Monitor compliance with cleanliness and sanitation standards in line with Chroma Hospitality and industry requirements.
    • Ensure timely room turnover and coordinate with the Front Office to meet guest needs and occupancy requirements.

    2. Team Leadership

    • Recruit, train, and supervise housekeeping staff, ensuring a high level of performance and professionalism.
    • Conduct regular performance evaluations and provide coaching, feedback, and development opportunities.
    • Foster a collaborative and motivating work environment to promote team morale.

    3. Budget and Inventory Management

    • Develop and manage the housekeeping budget, ensuring cost-effective operations.
    • Monitor inventory levels of cleaning supplies, linens, and equipment, and coordinate procurement to maintain adequate stock.
    • Implement and monitor energy- and resource-saving initiatives within the department.

    4. Guest Experience Enhancement

    • Address and resolve guest complaints related to housekeeping services promptly and professionally.
    • Conduct regular inspections to ensure guest rooms and hotel areas meet cleanliness and quality standards.
    • Collaborate with other departments to enhance guest satisfaction and experience.

    5. Compliance and Safety

    • Ensure adherence to safety protocols, including proper handling of cleaning chemicals and equipment.
    • Maintain compliance with local and national health, safety, and environmental regulations.
    • Lead departmental training on safety and emergency response procedures.

      Qualifications

    • Bachelors degree in Hospitality Management or a related field is preferred.
    • Minimum of 5 years of experience in a housekeeping leadership role, preferably in a luxury or upscale hotel environment.
    • Strong knowledge of housekeeping operations, inventory management, and cleaning techniques.
    • Proven ability to lead and manage teams effectively, with excellent interpersonal and communication skills.
    • Detail-oriented with a strong commitment to maintaining high cleanliness and service standards.
    • Proficiency in budgeting, scheduling, and operational planning.
    • Flexibility to work on weekends, holidays, and varying shifts as needed.
    • Familiarity with Property Management Systems (PMS) and housekeeping management software is an advantage.

    Housekeeper

    13-Dec-2024
    DAY ONE PTE. LTD. | 45912 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAY ONE PTE. LTD.


    Job Description

    Responsibilities:

    Clean and maintain guest rooms according to set standards and procedure
    Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
    Follows departmental policies and procedures
    Adhere to personal grooming and hygiene standards
    Any other duties as may be assigned from time to time
    Requirements:

    Able to perform basic cleaning duties and relevant experience a plus
    Highly responsible & reliable
    Willingness to perform shifts

    Assistant Housekeeper

    13-Dec-2024
    MERCURE SINGAPORE BUGIS | 45913 - East Region
    This job post is more than 31 days old and may no longer be valid.

    MERCURE SINGAPORE BUGIS


    Job Description

    Main Responsibilities

    - To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and room operations

    - To maintain established standards according to the hotel requirements.

    - To coordinate all Housekeeping operations on the Guestrooms

    - To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.

    - To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.

    - To assist in the responsibility of planning and co-ordination function.

    - To lead, train, motivate and inspire employees.

    - To ensure that all employees provide courteous and professional service at all times.

    - To assist in the training of the employees ensuring that they acquire the necessary skills knowledge communication to perform their duties with the maximum efficiency.

    - To supervise the junior colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.

    - To ensure that all employees have a complete understanding of and adhere to the Hotel's Employee Rules and Regulations.

    - To ensure that all employees have a complete understanding of and adhere to the Hotel's policy relating to Fire, Health and Safety.

    - To carry out any other reasonable duties and responsibilities as assigned

    Job Requirements

    · Minimum Secondary Level or higher with 1-2 years relevant work experience.

    · Able to motivate staff, lead and guide a team

    · Competent in MS Office applications.

    · Able to multi-task and detail oriented

    · Good interpersonal and communications skills

    · Able to work shift, weekends and public holidays

    **We regret to inform that only shortlisted candidates would be notified. **

    Housekeeper

    12-Dec-2024
    Stealth Global Marketing Solutions Inc. | 45875 - Bolinao, Pangasinan
    This job post is more than 31 days old and may no longer be valid.

    Stealth Global Marketing Solutions Inc.


    Job Description

    About the role

    We are seeking a dedicated and detail-oriented Housekeeper to join our team at Chalaroste Place, Bolinao, Pangasinan. As a Housekeeper, you will play a crucial role in maintaining the cleanliness and presentation of our resort rooms and facilities, ensuring a comfortable and welcoming environment for all guests. This is a full-time position with a competitive salary and benefits package.

    What you'll be doing

    • Thoroughly clean and maintain assigned areas, including guest rooms, common areas, and public spaces
    • Stock and replenish supplies in guest rooms and common areas
    • Identify and report any maintenance issues or areas that require attention
    • Adhere to all safety and hygiene protocols to ensure a safe and healthy environment
    • Assist with special projects or tasks as assigned
    • Provide excellent customer service to all guests

    What we're looking for

    • Previous experience as a Housekeeper or in a similar role within the hospitality industry is good to have but not required.
    • Excellent attention to detail and the ability to maintain high standards of cleanliness
    • Strong time management and organizational skills
    • Ability to work independently and as part of a team
    • Good communication and customer service skills
    • Familiarity with cleaning equipment and methods

    What we offer

    At Chalaroste Place we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive salaries, opportunities for career advancement. We also priorities work-life balance and offer flexible scheduling options to help our team members achieve their personal and professional goals.

    About us

    Stealth Global Marketing Solutions Inc. is a Property and Revenue Management Company. We work with a wide range of hotels and accommodation providers, to help them reach their target and achieve their objectives. Our team of skilled professionals is dedicated to delivering exceptional results and exceeding our clients' expectations.

    Apply now for this exciting opportunity to join our team as a Housekeeper!

    Junior/Assistant Housekeeper

    12-Dec-2024
    Hotel Grand Pacific | 45865 - East Region
    This job post is more than 31 days old and may no longer be valid.

    Hotel Grand Pacific


    Job Description

    Job Description

    • Coordinate the maintenance of rooms, public areas and housekeeping equipment
    • Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
    • Maintain inventory of housekeeping supplies and equipment
    • Monitor turnover of rooms to ensure housekeeping efficiency
    • Organize work activities for shift commencement and completion
    • Plan resources and allocate work assignments to team members
    • Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
    • Execute response and recovery actions during emergency situations
    • Resolve guests’ concerns and feedback
    • Conducts training and coaching to team members
    • Assist with cleaning duties as and when required

    Requirements

    • Min 2 years of supervisory experience in housekeeping operations
    • Able to perform rotating shifts, including weekend and public holidays
    • Team player with positive work attitude
    • Possess good communication, interpersonal and leadership skills
    • Has good observation and pays attention to details
    • Ability to work independently and take initiative
    • Able to start work within short notice will be an added advantage

    Assistant Housekeeping Manager

    12-Dec-2024
    Studio M Hotel Singapore | 45891 - Robertson Quay, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Studio M Hotel Singapore


    Job Description

    The role reports to the Executive Housekeeper and you are responsible for the following;

    • Supervise the activities of the Room Attendants to ensure that the guest rooms corridors & service areas are well maintained
    • Co-ordinate with Front Office and update room discrepancy lists
    • Supervise a team of contract cleaning workers for rooms and public area
    • Conduct daily inspection of rooms and public area to ensure cleanliness is consistent with the brand standard
    • Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
    • Advises manager & admitting personnel of rooms ready for occupancy.
    • Conduct inventory checks for operating equipment and linens
    • Conduct regular training for staff
    • Handle guest request and complaints and take service recovery measures if required
    • Co-ordinate with vendors eg: Laundry services and other outsource service
    • Make recommendations to improve service and ensure more efficient operation
    • To carry out any other duties and responsibilities as assigned

    Housekeeper

    11-Dec-2024
    DAY ONE PTE. LTD. | 45800 - Braddell, Central Region
    This job post is more than 31 days old and may no longer be valid.

    DAY ONE PTE. LTD.


    Job Description

    Responsibilities:
    • Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
    • Follows departmental policies and procedures.
    • Adhere to personal grooming and hygiene standards
    • Any other duties as may be assigned from time to time.
    Requirements:
    • Able to speak and understand basic English
    • Able to perform basic cleaning duties and relevant experience a plus
    • Highly responsible & reliable
    • Willingness to perform shifts
    • Salary: $1,600.00 - $2,000.00 per month
    • 6 days work week

    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning, Afternoon
      • Tuesday: Morning, Afternoon
      • Wednesday: Morning, Afternoon
      • Thursday: Morning, Afternoon
      • Friday: Morning, Afternoon
      • Saturday: Morning
    • 1 year of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: $1,600 - $2,000 per month

    Assistant Executive Housekeeper

    11-Dec-2024
    Pan Pacific Hotels Group | 45832 - Bugis, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Pan Pacific Hotels Group


    Job Description

    Position summary statement:

    Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established by Pan Pacific Hotels Group.

     

    Primary Responsibilities:

    • Coordinate with the Assistant Housekeepers on daily operations. Plan manpower accordingly to hotel occupancy and events, including daily allotment and OT requirements
    • Ensure that monthly training plan is done and that training attendance are submitted accurately 
    • Coordinate with all relevant departments on jobs requiring interdepartmental cooperation
    • Ensure that GC/PM rooms are checked and up to hotel standards
    • Prepare weekly roster for Assistant Housekeeper, Supervisors and Room Attendants 
    • Inspect areas daily – public area and rooms
    • Inspect all VIP rooms
    • Schedule and ensure that sofa, chairs and carpet are put through a cleaning programme
    • Ensure that weekly and monthly inventory is done
    • Assist with procurement processes and forecasting. Ensuring that we keep within budget and forecast is accurate
    • Coordinate with laundry contractor all laundry and linen are being returned timely and accurately 
    • Coordinate with contractors on pest control, landscaping maintenance, rental of plants, floral arrangement displays.
    • Coordinate with public area cleaning contractor to ensure the daily scope of works for public area is being carried out
    • Attend meetings scheduled for Housekeeping
    • Prepare reports and compile data when necessary 
    • Counsel, motivate, train and discipline associates when necessary.
    • Give recommendations for changes and processes 
    • Spearhead housekeeping projects for continuous improvement 

     

    Guest Satisfaction 

    • Monitor guest feedback on Trustyou. To formulate action/training plan base on feedback
    • Retrieve guest profiles and personalise guest experience 
    • Meeting guest for feedback and handling guest complain where necessary

    Executive Housekeeper

    11-Dec-2024
    SG HOTELS PTE. LTD. | 45801 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SG HOTELS PTE. LTD.


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

    Marriott Hotels:

    · Duxton Reserve Singapore, Autograph Collection

    · Maxwell Reserve Singapore, Autograph Collection

    · The Vagabond Club, a Tribute Portfolio Hotel

    · The Serangoon Club, a Tribute Portfolio Hotel

    Restaurants & Bars:

    · Yellow Pot, Anouska's (Duxton Reserve)

    · Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

    · The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

    · GupShup (The Serangoon House)

    Garcha Group Benefits:

    · As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

    · As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

    · Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

    · 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

    · 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

    SUMMARY:

    Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

    TASKS & RESPONSIBILITIES:

    Managing Housekeeping Operations

    • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
    • Works effectively with the Engineering department on guestroom maintenance needs.
    • Supervises the property general cleaning schedule.
    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
    • Inventories stock to ensure adequate supplies.
    • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
    • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
    • Supports and supervises an effective inspection program for all guestrooms and public space.
    • Communicates areas that need attention to staff and follows up to ensure understanding.
    • Ensures all employees have proper supplies, equipment and uniforms.
    • Plan the staff needs to support the peack

    Managing Departmental Costs

    • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    Ensuring Exceptional Customer Service

    • Responds to and handles guest problems and complaints.
    • Strives to improve service performance.
    • Empowers employees to provide excellent customer service.

    Conducting Human Resources Activities

    • Participates as needed in the investigation of employee accidents.
    • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
    • Ensures employees understand expectations and parameters.
    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
    • Observes service behaviors of employees and provides feedback to individuals.
    • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
    • Participates in the employee performance appraisal process, providing feedback as needed.
    • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
    • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
    • Participates in employee progressive discipline procedures.

    MANAGEMENT COMPETENCIES

    Leadership

    • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
    • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
    • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
    • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

    Managing Execution

    • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
    • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
    • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

    Building Relationships

    • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
    • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
    • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

    Generating Talent and Organizational Capability

    • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
    • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

    Learning and Applying Professional Expertise

    • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
    • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
    • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
    • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
    • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
    • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
    • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
    • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
    • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

    HOUSEKEEPER

    11-Dec-2024
    JPSC Group Holdings INC. | 45820 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    JPSC Group Holdings INC.


    Job Description

    1. Dusting and polishing furniture and fixtures

    2. Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks 

    3. Maintaining a clean and sanitary kitchen area 

    4. Making beds and changing linens 

    5. Sweeping/vacuuming, polishing, and mopping hard floors 

    6.Sorting, washing, loading, and unloading laundry 

    7. Ironing clothing items 

    8. Emptying trash receptacles and disposing of waste

    9. Monitoring cleaning supplies and ordering more as needed 

    10. Reporting any necessary repairs or replacements 

    11. To perform other tasks and responsibilities that may be assigned by the VIP

    Cleaner & Housekeeper

    10-Dec-2024
    Jewish Welfare Board | 45734 - Bencoolen, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Jewish Welfare Board


    Job Description

    We are looking to hire a cleaner & housekeeper to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. You should be able to lift 10 kg and have an eye for cleanliness.

    Housekeeper Responsibilities:

    • Keeping facilities and common areas clean and maintained.

    • Vacuuming, sweeping, and mopping floors.

    • Cleaning and stocking restrooms.

    • Cleaning up spills with appropriate equipment.

    • Notifying managers of necessary repairs.

    • Collecting and disposing of trash.

    • Assisting guests when necessary.

    • Doing laundry for the guest apartments of Jacob Ballas Centre.

    • Maintain the cleanliness of Mikvahs.

    • Properly cleaning upholstered furniture.

    Housekeeper Requirements:

    • Ability to manage your time efficiently.

    • Work well unsupervised.

    • Ability to lift at least 10 kg.

    • Handle basic maintenance and cleaning.

    • High school diploma.

    • Ability to maintain a professional appearance and interact positively with hotel guests.

    • Hard worker.


    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning, Afternoon
      • Tuesday: Morning, Afternoon
      • Wednesday: Morning, Afternoon
      • Thursday: Morning, Afternoon
      • Friday: Morning, Afternoon
      • Sunday: Morning, Afternoon
    • 2-3 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected start date for role: 01 February 2025
    • Expected salary: $1,500 - $1,600 per month

    Housekeeper for Private Household (Makati City)

    10-Dec-2024
    Private Advertiser | 45730 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    We are a private family located in Makati City seeking a highly skilled and experienced Housekeeper to join our household.

    Key Responsibilities:

    • General housekeeping
    • Laundry

    Requirements:

    • At least 5 years of experience working a Housekeeper in a private household or hotel setting
    • Willing to stay-in (food allowance, accommodation, and basic necessities provided)
    • At least high-school graduate
    • NBI clearance and police clearance required

    This is a full-time position with a competitive compensation package. The ideal candidate should be a highly motivated individual who takes pride in their work and is looking for a long-term role with a private family.

    HOUSEKEEPER (Mandarin Speaking)

    9-Dec-2024
    Primed Consulting | 45697 - Bonifacio Global City, Taguig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Primed Consulting


    Job Description

    PRIMED BUSINESS SUPPORT SERVICES

    URGENT HIRING

    FEMALE HOUSEKEEPER (Mandarin speaking)

    Location: BGC

    Salary: PHP 30k

    Stay in

    Qualifications:

    Can speak Mandarin

    With experience as housekeeper

    Pls send your resume  with picture, whole body picture and one (1) minute video contains the following:

    - Name
    - Skills (i.g cooking, cleaning, taking care of children/elderly)
    - Experience (i.g housekeeper, caretaker)
    - In what country they worked or stayed in.

    to haideeprimedbss@gmail.com/telegram@ haideeprimedbss

     


     

    Assistant Manager / Team Leader, Housekeeping

    9-Dec-2024
    Four Seasons Hotel Singapore | 45715 - Orchard, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Four Seasons Hotel Singapore


    Job Description

    About Four Seasons:

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location:

    As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and  www.facebook.com/FourSeasonsHotelSingapore 
     

    About the role:

    Assistant Manager / Team Leader, Housekeeping

    These roles ensure our guest accommodation and all areas front and back of the house are maintained in tip-top condition at all times allowing guests to have an enjoyable experience. 

    What you will do: 

    The incumbent assumes a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

    What you bring:

    • Two (2) years of relevant experience within Four Seasons  (or a top luxury group) is considered an asset, of which includes 1 year in a supervisory or managerial role. 
    • Good organisational skills, ability to prioritize workload and handle pressure
    • Pleasant disposition with strong interpersonal and communication skills
    • Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
    • Kindly note that due to work visa restrictions, position is open to Singaporeans only

    What we offer: 

    With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

    • Career growth opportunities
    • Unique strong culture
    • Best-in-industry training
    • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
    • Paid holidays/vacation
    • Dental and medical/life insurance
    • Employee service awards/Birthday Gift
    • Annual employee party/social and sporting events
    • Complimentary meals in dedicated employee restaurant

    Schedule & Hours:

    This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

    Housekeeping Assistant Manager

    9-Dec-2024
    Pontiac Land Group | 45716 - Singapore River, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Pontiac Land Group


    Job Description

    At Pontiac Land, our Human Capital Vision is:

    Each individual valued, respected and contributing.

    Each team cohesive, learning and aligned.

    Each leader serving, coaching and modelling excellence.

    Exciting benefits and opportunities await talents who join us! We seek to offer the following:

    • A nurturing and team-based culture, with structured training and career development opportunities
    • Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
    • Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, birthday leave, examination leave and volunteer leave

    Key Responsibilities

    • Report to Housekeeping Manager 
    • Oversee the daily operations of the housekeeping department including conduct daily briefing 
    • Conduct scheduled/routine inspections on the cleanliness of the properties (Millenia Singapore) 
    • Control and monitor the inventory of cleaning supplies, consumable stocks and machinery and equipment 
    • Maintain and updating of department SOP manual 
    • Conduct Annual Performance Review for the staff, including addressing and conduct grievance and counselling session for the staff 
    • Train and ensures all staff follow the Company policies and guidelines, including awareness in the proper and safe use of tools and equipment 
    • Be the Committee of Risk Assessment Team and attend the scheduled meeting as required 
    • Ensure to comply all aspects of hygiene and environmental care as required under authorities’ regulations e.g. The Environmental Health Act etc, be knowledgeable in current codes and practices 
    • Uphold and adhere to all Safe Work Procedure, Security, Fire and Emergency procedures 
    • Assist in the budget preparation and ensure that expenses are kept within budget 
    • Conduct training on the awareness of the Safe Management Measures to all the staff 
    • Coordinate with other department to carry out projects / works assigned by Housekeeping Manager 
    • Attend and respond to tenant enquiries and feedback promptly, and plan Office General Cleaning for the tenants’ units 
    • Carry out any other services and duties, as and when assigned, and deemed necessary for the completion of the task in a professional manner

    Key Requirements

    • Minimum 5 years of relevant experience in Housekeeping
    • Physical strength and fitness required for manual work
    • A team player and takes initiative to assist other team members when required
    • Strong planning and supervisory skills
    • Able to perform rotating shifts

    Housekeeper

    9-Dec-2024
    HOMSKIL | 45717 - Toa Payoh Central, Central Region
    This job post is more than 31 days old and may no longer be valid.

    HOMSKIL


    Job Description

    About the role

    HOMSKIL is seeking a reliable staff to join our team in providing  cleaning, cooking, and/or laundry services on a full time, part time basis to our clients in private homes. 

    What you'll be doing

    • Perform a range of housekeeping duties including cleaning, bed making, dusting, vacuuming and restocking supplies
    • Work collaboratively with our team to ensure seamless service delivery. 
    • Assist in basic cooking preparation.
    • Assist with laundry tasks.
    • Services will be follow a rotation.

    What we're looking for

    • Strong attention to detail and commitment to maintaining high standards of cleanliness and presentation
    • Excellent time management and organisational skills to efficiently complete tasks
    • Physical stamina and dexterity to perform manual cleaning tasks

    What we offer

    At HOMSKIL, we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, we offer:

    • Training in home services.
    • Staff  meals
    • Free uniform service
    • A collaborative and inclusive team culture. Peaceful work environment

    About us

    HOMSKIL' is a home service provider in Singapore since 2003. We have 2 working teams: West and Central Team. 

    Apply now - We hope you will be part of our team.

    Cleaner & Housekeeper

    7-Dec-2024
    Jewish Welfare Board | 45613 - East Region
    This job post is more than 31 days old and may no longer be valid.

    Jewish Welfare Board


    Job Description

    We are looking to hire a cleaner & housekeeper to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. You should be able to lift 10 kg and have an eye for cleanliness.

    Housekeeper Responsibilities:

    • Keeping facilities and common areas clean and maintained.
    • Vacuuming, sweeping, and mopping floors.
    • Cleaning and stocking restrooms.
    • Cleaning up spills with appropriate equipment.
    • Notifying managers of necessary repairs.
    • Collecting and disposing of trash.
    • Assisting guests when necessary.
    • Doing laundry for the guest apartments of Jacob Ballas Centre.
    • Maintain the cleanliness of Mikvahs.
    • Properly cleaning upholstered furniture.

    Housekeeper Requirements:

    • Ability to manage your time efficiently.
    • Work well unsupervised.
    • Ability to lift at least 10 kg.
    • Handle basic maintenance and cleaning.
    • High school diploma.
    • Ability to maintain a professional appearance and interact positively with hotel guests.
    • Hard worker.

    Page 9 of 10 in Management Housekeeping Jobs

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