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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

RECRUIT FAST PTE. LTD.

Job Description

Job Summary:

The Housekeeping Manager is responsible for overseeing all aspects of cleanliness, sanitation, and aesthetic upkeep of our centre including meeting halls, exhibition spaces, public areas, restrooms, and back-of-house areas. The role ensures a consistent, high standard of cleanliness and guest satisfaction in alignment with health, safety and brand standards.

Key Responsibilities:

• Oversee day-to-day housekeeping operations for all functional areas.

• Lead and manage all housekeeping staff including external contractors.

• Plan staffing based on occupancy and event timelines.

• Implement and monitor quality control and cleanliness checks.

• Develop and implement cleaning schedules that align with the events calendar and operational needs.

• Ensure compliance with hygiene, sanitation and safety regulations.

• Manage inventory, procurement and budget control for housekeeping supplies and equipment.

• Oversee laundry operations, uniform distribution and linen management.

• Coordinate closely with Event Set-Up and other operations teams to support set-up/turnover between events.

• Monitor all contractor performance for services that are outsourced.

• Conduct regular audits and inspections to ensure cleanliness and upkeep.

• Develop and update SOPs for all housekeeping operations.

• Respond to client and guest feedback professionally and implement improvements when needed.

• Responsible for events planning and mapping for Management team.

Requirements:

• Bachelor’s degree

• Minimum 8–10 years of progressive housekeeping management experience, preferably in large venues like hotels, convention centres, or airports.

• Proven leadership and team management skills.

• Strong understanding of international health and hygiene standards.

• Strong in scheduling and inventory management.

• Excellent communication and organizational skills.

• Experience managing contractors and different teams, in multiple spaces.

• Solid understanding of venue operations and event cycles.

• Hands-on and solutions-oriented mindset.

• Fluency in English and Mandarin.

• Flexibility to work irregular hours including weekends and evenings during peak seasons.

DoubleDragon Properties Corp.

Job Description

QUALIFICATIONS:

• Graduate of Hotel and Restaurant Management or any related course 

• Preferrably has previous experience in a similar role

• Has training abilities, and communications kills.

• Has customer service and customer satisfaction skills

• Must be detail-oriented and organized

• Must have an excellent interpersonal and problem solving skills

• Minimum of 2 years experience as Assistant Executive Housekeeper / Assistant Housekeeping Manager in a deluxe hotel or Housekeeping Manager in other hotel of same category

• Has extensive background in overall housekeeping operations and keen eye for detail

• Knowledgeable in MS Office, OPERA system, and other relevant software applications

DUTIES AND RESPONSIBILITIES:

• Directs, coordinates, and controls overall housekeeping operations

• Manages housekeeping department including laundry, linen, uniform, and public areas

• Proactively address day to day concerns and determine appropriate solutions and actions

• Hiring, training, coaching, and disclipining subordinates 

DoubleDragon Properties Corp.

Job Description

QUALIFICATIONS:

• Graduate of Hotel and Restaurant Management or any related course 

• Preferrably has previous experience in a similar role

• Has training abilities, and communications kills.

• Has customer service and customer satisfaction skills

• Must be detail-oriented and organized

• Must have an excellent interpersonal and problem solving skills

• Minimum of 2 years experience as Assistant Executive Housekeeper / Assistant Housekeeping Manager in a deluxe hotel or Housekeeping Manager in other hotel of same category

• Has extensive background in overall housekeeping operations and keen eye for detail

• Knowledgeable in MS Office, OPERA system, and other relevant software applications

DUTIES AND RESPONSIBILITIES:

• Directs, coordinates, and controls overall housekeeping operations

• Manages housekeeping department including laundry, linen, uniform, and public areas

• Proactively address day to day concerns and determine appropriate solutions and actions

• Hiring, training, coaching, and disclipining subordinates 

The Pan Pacific Hotel Singapore

Job Description

Position summary:

A candidate in this position will ensure include the overall cleanliness of the hotel and surroundings are maintained at the highest standards in the most cost effective and productive manner. Proper monitoring of guest supplies and cleaning supplies lead the team to create a memorable experience for the guest. Assist the Executive Housekeeper as needed. 

Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare. 

Key Responsibilities:

Learning and Development:

• Educating Housekeeping associates in their respective roles and their continual development in their respective career path.

• Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression. 

• Schedule and conduct daily communications meeting with the associates to enable a free two-way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel/Resort. 

• Sharing of Trustyou scores, NPS, TripAdvisor and comments to the associates and take appropriate action to rectify immediately.

• Know and promote and educate the “Ten Foot Rule” 

Projects:

• Monitoring and ensure a continual comprehensive preventative maintenance programme for the entire hotel.

• Ensure the maintenance and upkeep for all equipment used in the Housekeeping Department. Ensuring the completion of all work orders pertaining to Housekeeping Department.

• Yearly inventories to be carried out for all housekeeping equipments.

• Assist in overseeing all external contractors to ensure they are working in line with the local policies.

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.

• Implementation and maintenance of an Environmental friendly approach to all aspects of the Housekeeping department. Ensure a conducive and happy working environment for the associates. Promote two ways communication within the department.
   

Service Standardization:

• Maintain a high level of guest service and ensure rapid and professional response to all guest requests.

• Supervising the Rooms Operation Management System. The scope would include Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.

• Support and assign Associates as required to meet guest service demand.

• Assist in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.

• Carry out regular inspection to work areas performed by Housekeeping associates. Inspect VIP arrival rooms and ensure all are in order prior to arrival. Offer action plan to achieve service excellence.

• Conduct weekly room inspection with Team Leader and Room Attendants to ensure service standards are maintained. 

• Ensure active implementation and enhance to corporate branding and brand standards. Under the role of brand standard mentor and continue to develop and tried to deliver higher standard of guest expectation.

• To set a good hygiene practise set based on fundamental cleaning principles to achieve 0 defects results. 

Requirements:

• Proven experience in a supervisory role within housekeeping, with experience in a 5-star hotel would be an advantage.

• Knowledge of cleaning techniques, procedures, and products.

• Diploma in Hotel Management or a related field is preferred.

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.

• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.

• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.

• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.

• Strong interpersonal, leadership and communication skills.

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Ward cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

Hilton

Job Description

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

CHARIS MANOR NURSING HOME PTE. LTD.

Job Description

The Cleaner / Housekeepr is responsible for maintaining a high standard of cleanliness and hygiene throughout the nursing home to ensure a safe, healthy, and pleasant environment for residents, staff, and visitors.

• Clean and sanitize resident rooms, bathrooms, communal areas, dining rooms, and hallways according to the established schedule.
• Ensure all surfaces, floors, and furniture are free from dust, dirt, and spills.
• Dispose of waste in accordance with infection control procedures.
• Restock supplies such as soap, paper towels, toilet paper, and cleaning products.
• Report any maintenance issues, damages, or potential hazards to the appropriate supervisor.
• Follow strict infection control protocols, especially when cleaning rooms occupied by ill or vulnerable residents.
• clothing (if applicable).sensitivity and respect for the privacy and dignity of residents at all times.

WYNDHAM SINGAPORE HOTEL

Job Description

Responsibilities

Guide and train Housekeeping staff, ensuring adherence to standards and procedures.

Inspect rooms and public areas for cleanliness, presenting a positive image to guests

Assist with daily housekeeping tasks, including scheduling, task assignment, and inventory management of cleaning supplies and equipment

Address guest complaints, providing assistance, and ensuring guest satisfaction

Generate and complie reports and report any issues or concerns

Collaborating with other departments to ensure smooth operations and facilitate guest service

Requirements

Relevant experience in same field

Able to work shifts and weekends

Good communication and interpersonal skills

Ability to analyze situations, identify challenges, and develop effective solutions

Treetops Executive Residences

Job Description

Treetops Executive Residences is hiring a Part time Assistant Housekeeper role in Tanglin, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $10 per hour

Opportunity to join an eco-luxury serviced apartment!

• A hands-on person is required for this job

• Housekeeping job for arrival or check out guest

• Attend to guests' feedback and request

• Any other general duties.

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

GRAND MERCURE ROXY HOTEL

Job Description

Roles & Responsibilities

• Assist the Executive Housekeeper in ensuring that all staff members comply with the hotel's cleaning standards and regulations
• Maintains effective communication among all staffs within the department and all other departments
• Plan and submit the staff roster promptly and ensure that staffing is sufficient.
• Monitor and supervise all cleaning schedules.
• Inspect guestrooms and public areas to ensure compliance with cleanliness and maintenance standards
• Report maintenance deficiencies that require immediate attention and follow up on their status
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Perform any other duties and responsibilities that may be assigned

Job Requirements

• At least 3 years relevant experience
• Ability to work well under pressure in a fast paced environment
• Able to perform rotating shifts, including weekend and public holidays

Pan Pacific Hotels Group

Job Description

Position summary statement:

Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established by Pan Pacific Hotels Group.

Primary Responsibilities:

• Coordinate with the Assistant Housekeepers on daily operations. Plan manpower accordingly to hotel occupancy and events, including daily allotment and OT requirements
• Ensure that monthly training plan is done and that training attendance are submitted accurately
• Coordinate with all relevant departments on jobs requiring interdepartmental cooperation
• Ensure that GC/PM rooms are checked and up to hotel standards
• Prepare weekly roster for Assistant Housekeeper, Supervisors and Room Attendants
• Inspect areas daily – public area and rooms
• Inspect all VIP rooms
• Schedule and ensure that sofa, chairs and carpet are put through a cleaning programme
• Ensure that weekly and monthly inventory is done
• Assist with procurement processes and forecasting. Ensuring that we keep within budget and forecast is accurate
• Coordinate with laundry contractor all laundry and linen are being returned timely and accurately
• Coordinate with contractors on pest control, landscaping maintenance, rental of plants, floral arrangement displays.
• Coordinate with public area cleaning contractor to ensure the daily scope of works for public area is being carried out
• Attend meetings scheduled for Housekeeping
• Prepare reports and compile data when necessary
• Counsel, motivate, train and discipline associates when necessary.
• Give recommendations for changes and processes
• Spearhead housekeeping projects for continuous improvement

Guest Satisfaction

• Monitor guest feedback on Trustyou.
• To formulate action/training plan base on feedback
• Retrieve guest profiles and personalise guest experience
• Meeting guest for feedback and handling guest complain where necessary

SLN Condotels

Job Description

Airbnb Housekeeper/Cleaner Wanted – Cebu City

About the Job:
We are hiring a full-time, reliable housekeeper/cleaner to maintain our Airbnb properties in Cebu City. The ideal candidate will ensure our rentals are spotless, well-stocked, and guest-ready, providing an exceptional experience for visitors.

Responsibilities:
✅ Perform deep cleaning (vacuuming, mopping, dusting, sanitizing all surfaces).
✅ Change linens, towels, and restock amenities (toiletries, coffee, etc.).
✅ Inspect for damages/maintenance issues and report promptly.
✅ Follow a detailed cleaning checklist for consistency.
✅ Assist with laundry
✅ Ensure fast, efficient turnovers between guest check-outs/ins.

Requirements:
✔️ 1+ year cleaning/housekeeping experience (Airbnb/hotel experience preferred).
✔️ Extreme attention to detail – no corners left uncleaned!
✔️ Flexible schedule (weekends/holidays will be requires)
✔️ Trustworthy & professional – must respect guest privacy and property.

Schedule & Pay:
Competitive salary: Minimum Salary + Allowance + Monthly Incentive + 13th month + other benefits provided  

Location:
Cebu City (IT Park, Cebu Business Park, Fuente area)

How to Apply:
Email your Resume/CV, experience, and availability to: slncondotelshr@gmail.com

Holiday Inn Express Singapore Clarke Quay

Job Description

What’s the job? 

Manage and supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel or company business objectives. Accountable for safety, service and execution of the consistent Holiday Inn Express guest experience. 

Your day-to-day 

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity. 

• Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation). 

• Inspect VIP rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.  

• Ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets.

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. 

• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. 

• Promote teamwork and quality service through daily communication and coordination with other department heads. 

• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. 

• Ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule. 

• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.  

• Maintain procedures for security of lost and found items. 

• Close liaison with Engineering department on Preventive Maintenance Management (PPM program daily. 

• To carry out monthly checklist for guest room condition and status in terms of furnishing and fittings.  

• Perform other duties as assigned. May also serve as manager on duty. 

• Prepare daily room allocation report for room attendants. 

• Manage daily, monthly & quarterly cleaning checklist.  

What we need from you 

• 2 years’ related experience including some supervisory training 

• A positive and keen to learn attitude.  

• Must be proficient in written and spoken English and with good communication skills 

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

HR Network Inc.

Job Description

Duties and responsibilities:

• Cleaning

-Ensure cleanliness of the office, office equipment, and other office amenities/facilities, including restrooms, pantry area, if any:

-Ensure cleanliness of other company properties as instructed by the Management;

-Clean restroom of executive IF or ONCE instructed. Do not clean if there is no instruction.

•  Assist Executive / Visitors / Meeting

-In charge of opening door for accepting visitors

-Serve food, coffee, water during meetings

-Help the executive carry things

-Bring water to the Executive upon arrival

-Arrange and serve food to the Executive

•  Others

-Performs office errands, including but not limited to messengerial tasks, bank errands, notarize documents, purchasing of office groceries, supplies, and food as needed.

-Receiving of documents/items in case there's no available admin, accounting, and finance staff to receive.

-Switch on dish rack heating.

-Cook rice if needed.

-Make sure the office is locked and secure before going home.

-Have an inventory of supplies (interfold, dishwashing liquid, hand soap, coffee, sugar, creamer, dish cloth),  and request if almost depleted, do not wait for zero stocks.

Job qualifications:

• Vocational or high school graduate

• Must have at least 1 year of relevant experience as office utility/housekeeper

• Ability to read and interpret written work orders

• Must be knowledgeable in other clerical and messengerial related task

• From Pasig City or nearby areas

Amorita Resort

Job Description

Assigned Location: Puerto Princesa, Palawan

The Housekeeping Manager shall be responsible for planning, organizing and developing of the overall operation of housekeeping department to high standard of cleanliness, observing all guidelines while assuring the highest degree of service quality and one-of-a-kind experiences is maintained at all times. The position shall be responsible for staffing, scheduling, training and developing all staff.

Qualifications:

1. Bachelor's degree of any course from a reputable college or university

2.. Three to Five years progressive housekeeping management experience in a related field.

3. Qualifications must include Financial Statement understanding, good leadership, and people skills.

4. Ability to develop and maintain effective operating and control processes to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

5. Able to work well with a company that believes in strong guest satisfaction and equal emphasis on financial goals.

6. Effective management, leadership, organizational and communication skills

7. Ability to work flexible schedule to include evening, weekends, and holidays

8. Must have skills in inventory control and labor cost control.

Capella Hotel Singapore

Job Description

Position Overview

The Assistant Housekeeping Manager manages the day-to-day housekeeping operations to ensure consistently high operating standards in every area of housekeeping. The individual develops operations plans, implements housekeeping operating procedures and service standards, and monitors the department's adherence to these performance requirements. Additionally, the individual ensures workplace safety and security for staff and guests through compliance and prevention management and providing coaching to staff, managing staff development and performance, as well as supporting budget forecasting and managing cost control for the department.

The Role

Housekeeping and laundry Operations

• Develop operations plans for the department

• Review manpower allocation for work assignments

• Schedule manning levels based on occupancy levels and operational requirements

• Implement operating procedures and service standards for housekeeping and laundry operations

• Monitor housekeeping and laundry operations to ensure adherence to organisational standards and procedures

• Inspect all areas under Housekeeping's care and follow through with defect rectification

• Monitor outsourced services and work quality of vendors

• Monitor inventory of housekeeping and laundry supplies and equipment

• Ensure proper use and maintenance of all equipment, and make arrangements for repair and/or replacement of worn out and/or damaged equipment

• Monitor VIP arrivals and ensure rooms are set up according to their preferences

Drive Service and Operational Excellence

• Conduct daily line ups and monthly departmental meetings

• Manage service recovery for escalated guests' concerns and feedback

• Effectively implement housekeeping policies and procedures

• Analyse service quality of housekeeping operations for continuous improvement

• Review systems and processes for workflow and productivity improvement

• Innovate new ideas on housekeeping and laundry services to enhance guest experience

• Direct the implementation of sustainability programmes to drive organisational green initiatives

• Operationalise compliance management on hygiene, and workplace safety and health requirements

• Manage loss and risk prevention policies and procedures to minimise loss and risk in business operations

• Manage emergency situations

Manage Team

• Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps

• Ensure colleagues are trained to provide required service quality to all guests and visitors

Talent Profile:

• Minimum 5 years' experience in Housekeeping, preferably in a similar upscale property

• Prior experience in managing a team

• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling

• Ability to prioritize, organize, and delegate work

• Ability to exercise good judgement and provide guidance

Alva Hotel by Royal

Job Description

DUTIES AND RESPONSIBILITIES

• Direct report to the Housekeeping Manager to ensure seamless operations within the Housekeeping Department

• Ensure that the hotel upholds exceptional standards of cleanliness, hygiene, and maintenance, providing a comfortable and safe environment for both staff and guests

• Oversee the housekeeping team to guarantee efficient operations that comply with brand standards, policies, and guest expectations

• Provide recommendations regarding budget planning, operational enhancements, and improvements to service standards

• Develop and implement cleaning programs to uphold exceptional cleanliness and hygiene standards

• Facilitate ongoing training programs to enhance team skills and service quality

QUALIFICATIONS

• A minimum of 5 years’ experience in Housekeeping management experience with at least 2 years in supervisory role

• Diploma holder in Hospitality Management or relevant discipline

• Good command of both written and spoken English and Chinese

• Good communication and interpersonal skills

We offer career opportunities and excellent remuneration package to the right candidate.

__________________________________________________________________________________________________________________________

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

__________________________________________________________________________________________________________________________

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

Banyan Tree Hotels & Resorts Pte Ltd

Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.
• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.
• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Alva Hotel by Royal

Job Description

DUTIES AND RESPONSIBILITIES

• Direct report to the Housekeeping Manager to ensure seamless operations within the Housekeeping Department

• Ensure that the hotel upholds exceptional standards of cleanliness, hygiene, and maintenance, providing a comfortable and safe environment for both staff and guests

• Oversee the housekeeping team to guarantee efficient operations that comply with brand standards, policies, and guest expectations

• Provide recommendations regarding budget planning, operational enhancements, and improvements to service standards

• Develop and implement cleaning programs to uphold exceptional cleanliness and hygiene standards

• Facilitate ongoing training programs to enhance team skills and service quality

QUALIFICATIONS

• A minimum of 5 years’ experience in Housekeeping management experience with at least 2 years in supervisory role

• Diploma holder in Hospitality Management or relevant discipline

• Good command of both written and spoken English and Chinese

• Good communication and interpersonal skills

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

UOL Claymore Investment Pte Ltd

Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Assistant Housekeeping Manager leads a dedicated team of Housekeeping Team Leaders and Guest Room Attendants in maintaining the highest standards of cleanliness throughout guest rooms, public areas, and office blocks as outlined in accordance with our brand rooms management standards, in the most cost effective and productive manner. He/She will also monitor supplies and equipment, ensuring that guest room items, including guest supplies and linens, are available in sufficient quantities and provided in a timely manner.

Our Expectations:

• Support the Executive Housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the Hotel of all vermin. Continually monitor and address any pest situation in the Hotel immediately
• Assist in maintaining and ensuring the protection of all Hotel assets inclusive guest supplies, stores, linen and uniform control and other Hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the Hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by Housekeeping Associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

We are looking for a self-motivated individual with at least 2 years of experience in a similar role, preferably in a 5-star Hotel, and a Diploma in Hospitality Management. The ideal candidate is customer-focused, adaptable, and able to thrive in a fast-paced environment while working rotating shifts, including weekends and public holidays. If you are passionate about delivering exceptional service, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

JW Phuket Chalong Bay

Job Description

Andaz Singapore

Job Description

Come join us to express your Andaz as Assistant Manager - Housekeeping if the following describes you.

Your foundation in housekeeping is solid. Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

You will be responsible to assist with the smooth and efficient running of the Housekeeping department. The Assistant Manager -Housekeeping is responsible to assist the Executive Housekeeper in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders.

Your Profile

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping.
• Good communication and customer relations skills.
• A can-do attitude

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Four Seasons Hotels

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role:
The Assistant Housekeeping Manager will manage the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.

What you will do:

• Manages the staff of the Housekeeping Department. 
• Interviews and trains the staff. 
• Conducts Performance Evaluations and disciplines staff when needed. 
• Assures daily labor report and bi-weekly payroll submission is accurate and complete.
• Ensures communications and follow-up on any problems, guest requests or special requirements.
• Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported, and guest needs are being met.
• Inspects all areas of responsibility daily including a number of Guest rooms.
• Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. 
• Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. 
• Participates in periodic Linen, Uniform and Supplies Inventories.  Assures that equipment is properly maintained.  Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.
• Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees
• Responds swiftly and effectively in any hotel emergency or safety situation.

What you bring:

• Minimum of two years experiences as Assistant Housekeeping Manager at Five Stars Hotel or Resort.
• College degree, or equivalent experience is required.
• Having background in Laundry.
• Strong supervisory and managerial skills are essential with outstanding demonstrated coaching and development skills.
• Excellent personal presentation and interpersonal skills, good problem-solving ability and proficiency in hotel property management systems.
• Excellent communication and organization skills; reading, writing, and oral proficiency in the English language.

  What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts Worldwide. 
• Complimentary Employee Meals.
• Be yourself and become a member of a work family that cares about you and invests in your development. 
• Master your craft here and abroad! 
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

The management level for this position is:

Operations - Assistant Manager

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Note : for Indonesian Nationality only

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Have a well groomed, professional appearance

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Clinic cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

BE GRAND RESORT

Job Description

Key Responsibilities:

Housekeeping Operations:Manage and supervise the daily operations of the housekeeping department, ensuring that all areas of the resort are maintained to the highest cleanliness standards.

Develop and implement cleaning schedules for guest rooms, public areas, laundry, and back-of-house areas.

Ensure rooms are prepared according to guest specifications, in a timely manner, and with attention to detail.

Oversee linen and laundry services, ensuring proper inventory and quality control.

Staff Management & Training:

• Lead, motivate, and manage a team of housekeeping staff, including housekeepers, room attendants, laundry attendants, and public area cleaners.

• Conduct regular training sessions to ensure staff adheres to proper cleaning techniques, safety standards, and guest service protocols.

• Perform performance evaluations and provide coaching to staff for their personal and professional growth.

• Ensure staff uniforms are clean and presentable at all times.

Guest Satisfaction:

• Maintain a high level of guest satisfaction by ensuring that guest rooms and public areas are always clean, fresh, and well-maintained.

• Address guest complaints or concerns promptly and efficiently, ensuring prompt resolution and follow-up.

• Work closely with other departments (Front Office, Maintenance, etc.) to coordinate guest requests and ensure a seamless experience.

Budgeting & Inventory Control:

• Assist in the development and management of the housekeeping department’s budget, ensuring efficient use of resources.

• Oversee the ordering, inventory, and proper storage of housekeeping supplies and equipment.

• Monitor usage of cleaning chemicals and linens, minimizing wastage and maintaining cost control.

Health & Safety Compliance:

• Ensure compliance with local health, safety, and sanitation regulations, including proper waste management and chemical handling procedures.

• Regularly inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and proper maintenance.

• Implement preventive maintenance schedules for equipment and fixtures to ensure long-term sustainability.

Reports & Documentation:

• Maintain accurate records of housekeeping activities, including daily logs, lost & found items, maintenance requests, and inventory levels.

• Prepare and submit weekly, monthly, and annual reports on housekeeping operations to senior management.

Key Qualifications:

Education:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

• Certification in housekeeping or related training is a plus.

Experience:

• At least 5 years of experience in a housekeeping supervisory role, with a minimum of 2 years as an Executive Housekeeper, preferably in a luxury resort or hotel environment.

• Proven experience in managing a large team, with a focus on guest service and quality control.

• Strong understanding of housekeeping operations, budgeting, and inventory control.

Job Type: Full-time

Benefits:

• Company events

• Employee discount

• On-site parking

• Staff meals provided

Schedule:

• 8 hour shift

• Flextime

• Holidays

Supplemental Pay:

• 13th month salary

• Overtime pay

Ability to commute/relocate:

• Panglao, Bohol: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Newport World Resorts

Job Description

JOB SUMMARY

The Executive Housekeeper is responsible for leading and managing all aspects of the housekeeping department to ensure exceptional cleanliness, organization, and guest satisfaction across guest rooms, public areas, and back-of-house spaces. This role requires a balance of strategic planning, leadership, and operational expertise to uphold and exceed hotel standards, optimize resources, and cultivate a motivated and professional housekeeping team.

During the hotel's pre-opening phase, the Executive Housekeeper plays a pivotal role in establishing the department's operational framework, ensuring alignment with the hotel's brand standards, and preparing the team to deliver outstanding service upon opening. The Executive Housekeeper is also tasked with setting departmental goals and strategies to ensure a successful and efficient launch of operations.

RESPONSIBILITIES

Operational Management

• Ensures the cleanliness, orderliness, and appearance of guest rooms, public areas, and back-of-house spaces, adhering to company standards.
• Conducts thorough inspections to ensure that rooms are made as per company standards and that all public areas are well maintained.
• Coordinates with the front office and other departments to address guest needs effectively.
• Plans, designs, and implements efficient housekeeping workflows and contingency plans for high occupancy periods, emergencies, or staffing issues.
• Develops contingency plans to handle high occupancy periods, emergencies, or staffing issues.

Budgeting and Inventory Control

• Prepares the annual housekeeping budget.
• Maintains par stock of guest supplies, cleaning supplies, linen, and uniforms.
• Organizes inventories with Accounts and General Store for linen, uniform, and fixed assets.
• Oversees procurement and ensures timely replenishment of supplies and coordination with vendors.
• Oversees the selection, ordering, and delivery of housekeeping supplies, including linens, amenities, cleaning chemicals, and equipment.

Guest Service and Issue Resolution

• Attends and resolves guest complaints.
• Coordinates with the Head of Departments to expedite any maintenance issues.
• Reports to management any issues, maintenance, and room status.

Systems and Compliance

• Develops and implements housekeeping systems and procedures.
• Implements and enforces compliance with health, safety, and environmental regulations.
• Develops and promotes sustainable practices such as waste reduction, water conservation, and eco-friendly techniques.

People Management

• Enforces discipline and upholds proper behavioral standards among subordinates, maintaining a fair, consistent, and non-prejudicial approach.
• Monitors team performance, provides constructive feedback, and conducts coaching or counseling sessions as needed.
• Identifies training needs and recommends relevant learning and development opportunities to support employees' professional growth.
• Organizes and evaluates the effectiveness of on-the-job training programs.
• Recommends recruitment of new personnel and collaborates with HR to recruit and onboard housekeeping staff, including supervisors, room attendants, and public area personnel.
• Manages contracts for agency staff, ensuring adherence to work standards.
• Approves the department’s functional manual and establishes departmental goals and KPIs aligned with the hotel’s overall vision and objectives.
• Maintains accurate records of inventory, staff schedules, and compliance certifications to ensure efficient operations.

QUALIFICATIONS

• College graduate of any four (4) year degree
• Must have at least five (5) years of experience as an Executive Housekeeper/Assistant Executive Housekeeper or any experience in an upscale hotel, resort, or cruise line
• Pre-opening experience is an advantage
• Strong ability to build and maintain positive working relationships with diverse individuals, adapting communication styles to different personalities and needs.
• Self-motivated and dependable, with a proven track record of delivering results and achieving objectives with minimal supervision.
• Skilled in establishing rapport and trust with colleagues, clients, and stakeholders, fostering a collaborative and productive work environment.

Momentus Hotel Alexandra

Job Description

Reporting to the Director of Rooms, the incumbent shall be responsible for the maintenance of cleanliness, orderliness and general appearance of the hotel, creating a welcoming environment and experience for all hotel guests.

 Job Summary

• To develop the hotel’s annual housekeeping budget which includes manpower requirement, capital requisition, supplies and amenities, housekeeping inventories.

• To implement cost-control measures to ensure efficient use of resources, monitor and analyses expenses, identifying areas for potential savings.

• To recruit, interview, and hire housekeeping staff in accordance with the staffing plan. To establish ongoing training and conduct comprehensive training programmes, including SOPs for all new hires.

• To conduct performance development reviews of staff by providing constructive feedback on their performance. Identify high-potential staff to further develop them for career advancement and guide those whose performance fall short to address skill gaps.

• To develop and document detailed cleaning procedures for all areas, including guest rooms, public areas (including restaurants, function rooms etc.), back-of-house areas, laundry, linen & uniform room operations to define quality standards and inspection checklists and implementing a system for tracking and addressing deficiencies.

• To oversee the procurement and inventory management by identifying the required inventory.

• To oversee the setup and maintenance of all housekeeping equipment, coordinating with the  Engineering department for any necessary repairs or installations and establishing preventative maintenance schedules.

• Ensure the housekeeping department complies with all health and safety regulations and implement safety procedures and training programs & Maintain Material Safety Data Sheets

Requirement

• Minimum of 5 years working experience in similar capacity in hospitality industry.

• Excellent communications and interpersonal skills with proven ability to communicate effectively across all levels.

• Strong attention to details.

Far East Organization

Job Description

Andaz Singapore

Job Description

Come join us to express your Andaz as Assistant Manager - Housekeeping if the following describes you.

Your foundation in housekeeping is solid. Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

You will be responsible to assist with the smooth and efficient running of the Housekeeping department. The Assistant Manager -Housekeeping is responsible to assist the Executive Housekeeper in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders.

HPlus Solutions

Job Description

HPlus Solutions is hiring a Full time Hotel Housekeeper role in Geylang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• No experience required for this role
• Expected salary: $1,800 - $2,200 per month

FULL-TIME Hotel Housekeeper / Cleaners needed @ North Side (Sembawang/Yishun/Admiralty/Canberra)

Job Details:

Workdays per week: 6 days / 5.5 days per week

Working hours: 8am to 5pm

Salary : $1800 - $2000

Choose between working on Saturday or Sunday (for 6 days or 5.5 days)

Convenient public transportation

Positive work environment

Climbing of stairs is required; max 3 stories

Walking is required from one building to another

Job Scope:

Maintain high standard of cleanliness in guestrooms

Clean and sanitize guestrooms

Clean and replenish amenities in restrooms

Dispose any trash in guestrooms and restrooms

Notify the Supervisor/Manager on any damages, deficits and disturbances

Monitor and report when low on cleaning supplies

Adhere strictly to rules regarding health, safety and security regulations.

No experience needed. Training will be provided

Royal Plaza On Scotts

Job Description

Job Summary:

Reporting to the Executive Housekeeper, you will be overseeing, managing, and directing the day-to-day operations in the Housekeeping department. You will play a key leadership role in maintaining a clean, hygienic, safe, and comfortable environment, while driving the team to consistently deliver the highest standards of housekeeping service to create colorful guest experiences.

Job Responsibilities:

1. Oversee the daily work assignments and duty roster of Housekeeping personnel, ensuring tasks are carried out efficiently and according to standards.

2. Identify training needs, implement departmental training plans, and ensure staff are properly trained in the use and care of all housekeeping equipment, including monitoring maintenance and repair needs.

3. Conduct daily briefings and communicate changes to the team when needed.

4. Assists the Executive Housekeeper in personnel matters such as (but not limited to) manpower planning, interviewing, performance management, counselling, and establishing effective employee relations.

5. Support the Executive Housekeeper on departmental issues, acting on his / her behalf during his / her absence.

6. Monitor cost and manage the monthly expenses and forecast of the department. Assist in the preparation of annual manpower and expenses budget.

7. Inspect guest rooms, public areas, and VIP rooms daily to ensure cleanliness, functionality, and adherence to quality standards, directly resolving any discrepancies or issues.

8. Collaborate with Front Office to ensure availability of clean, vacant rooms, and with Engineering to address repair and maintenance needs promptly.

9. Liaise and work closely with external vendors such as pest control, housekeeping contractor and laundry services, ensuring outsourced services meet hotel standards.

10. Ensure guest requests and preferences are met, responds to guest complaints, and takes appropriate service recovery actions to enhance guest satisfaction.

11. Continuously evaluate standard operating procedures to ensure staff performance aligns with organizational standards, while ensuring compliance with housekeeping policies, procedures, and guidelines.

12. Review and analyze guest feedback, and initiates improvements as needed.

13. Oversee store requisitions, monitor par stock levels, and implement cost-effective strategies for managing housekeeping supplies and equipment.

14. Plan, schedule, and manage periodic deep cleaning, while collaborating with the Engineering department on preventive maintenance initiatives.

15. Respond to emergencies following established protocols.

16. Any additional duties or projects assigned by Management.

Requirements:

1. Min. 3 years of managerial experience in Housekeeping within the Hospitality industry

2. Strong leadership and team management abilities

3. Excellent interpersonal and problem-solving skills, with the ability to work independently under tight deadlines

4. Knowledge of the OPERA system

5. This is a shift-based position across a 5-day work week

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Ensure guest rooms and public areas are maintained in accordance with policies, standards and guidelines
• Inspect assigned areas regularly to ensure furnishing, facilities and equipment are cleaned and maintained
• Take charge of assigned areas and ensure housekeeping services are in line with the established standards
• Conduct random checks on service areas
• Ensure trolleys are replenished and properly parked at designated areas
• Perform Room Attendant assignments (i.e.. completion of rooms cleaning and allocation of extra duties)
• Ensure work orders and requests are carried out promptly and efficiently
• Investigate and follow up on feedback regarding housekeeping services

• O-Level or equivalent
• At least 2 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load

TS THREE PTE. LTD.

Job Description

Job Description & Requirements:

The Housekeeper is responsible for maintaining the cleanliness and hygiene of service apartments, ensuring that all rooms, common areas and laundry rooms meet the highest standards of cleanliness and guest satisfaction.

Main Responsibilities

• Perform daily cleaning and tidying of assigned apartments, including bedrooms, bathrooms, kitchens, living and pantry areas
• Change bed linens, replace towels, and restock toiletries and amenities as per company standards
• Dust, vacuum, mop, and sanitize all surfaces, paying close attention to high-touch areas
• Inspect rooms for maintenance issues and report them to the maintenance team or supervisor
• Ensure proper handling, washing and storage of laundry, including guests' clothing
• Maintain the cleanliness of common areas, hallways, lobbies, amenities and other shared spaces
• Handle guests’ enquiries or requests courteously and professionally
• Adhere to health, safety and sanitation regulations to maintain a safe working environment
• Manage housekeeping supplies and report inventory needs to the supervisor
• Follow company protocols for handling lost and found items

Requirements

• No formal education required
• Previous housekeeping experience in hotels, service apartments, or similar environment is preferred
• Knowledge of cleaning products, equipment and techniques
• Attention to details and high standards for cleanliness
• Physical stamina and ability to lift heavy items or stand for extended periods
• Good time management skills to meet deadlines efficiently
• Good communication skills, ability to understand and follow instructions
• Customer-oriented mindset and professional demeanor
• Available to work on weekends and public holidays as needed
• Willingness to undergo training and skill development programme aligning with company goals

Grand City Hotels Inc

Job Description

About the role

We are seeking an experienced Housekeeper to join our team at Grand City Hotels Inc branch (HOTEL VALENCIA) in Valencia City Bukidnon. This is a full-time role, with the opportunity to work in a dynamic and growing hospitality environment. As a Housekeeper, you will play a vital role in ensuring our guests have a comfortable and memorable stay.

What you'll be doing

• Cleaning and maintaining guest rooms, public areas, and other designated spaces to the highest standards of cleanliness and presentation

• Replenishing supplies in guest rooms and common areas

• Reporting any maintenance issues or concerns to the appropriate team members

• Assisting with deep cleaning and seasonal cleaning tasks as required

• Providing excellent customer service to guests and responding to any requests or inquiries

• Adhering to all safety and hygiene protocols to ensure a safe environment for guests and colleagues

What we're looking for

• Prior experience as a Housekeeper or in a similar role within the hospitality industry

• Strong attention to detail and the ability to maintain high standards of cleanliness and presentation

• Excellent customer service skills and a friendly, professional demeanour

• Good physical fitness and the ability to stand for long periods and perform physically demanding tasks

• Familiarity with the use of cleaning equipment and products

• A team-oriented approach and the ability to work collaboratively with colleagues

What we offer

At Grand City Hotels Inc', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and advancement
- Paid time off and holiday leave
- Discounts on hotel stays and other amenities
- A supportive and inclusive work environment

About us

Grand City Hotels Inc' is a leading hospitality group with a growing portfolio of hotels across the Philippines. Our mission is to provide exceptional guest experiences and create a welcoming and inclusive environment for both our guests and our employees. We are committed to sustainable practices and investing in the communities we serve.

If you are passionate about hospitality and are looking for an opportunity to grow your career, we encourage you to apply for this Housekeeper role at Grand City Hotels Inc' in Valencia City Bukidnon.