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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

ALL ABOUT O PTE. LTD.

Job Description

Job Description

1. Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
2. Helps control and direct the food preparation process efficiently and professionally
3. Ensures that the kitchen runs on schedule and that food and related services are of a high grade
4. Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
5. Identifies and resolves any challenges that emerge in the kitchen as well as takes charge of any potentially dangerous scenario
6. Helps create meals using new or current culinary inventions or as the business prescribes
7. Approves and polishes dishes before they are delivered and served to customers
8. Produces quality menu that could change seasonally as the business requires
9. Places equipment, tools or ingredient orders in response to possible detected shortfalls
10. When required and directed, makes arrangements for repairs of cooking equipment
11. When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
12. Manages kitchen stocks and ensures minimal wastage
13. Assists to forecast and assess personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
14. Helps purchase, store, and handle all food products and materials within the agreed-upon budget and to maximize gross profit to include the effective staff management and staff salary
15. Helps supervise subordinates’ work on dishes and guides them, at times hand holding them, to produce the best expected outcome
16. Assists in ensuring that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
17. When required, regulates the workload of junior kitchen staff
18. Helps train kitchen staff to maintain consistency in the highest possible standard in food production and workplace hygiene, as well as to support a continuous improvement process
19. Helps maintain punctuality and attendance records
20. Follows and strictly implements all food and sanitary rules as well as safety guidelines
21. Encourages coworkers to cooperate and respect one another, motivates team work
22. Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
23. Helps in the sourcing of food raw materials to ensure quality dishes and coordinates with vendors to guarantee reliability of ingredient supplies at the best possible quality within the department’s food cost target set by management
24. Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
25. Ensures that staff are aware of the job list and the different sections it covers such as meal schedules, functions, and holidays
26. Helps the Head Chef to ascertain that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
27. If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date
28. Undertakes any other duties and ad hoc related roles as the business requires

Qualifications

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) to five (5) years of experience as a Jr sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Working knowledge of kitchen organizing
• Strong interpersonal and leadership skills
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail
• Good communication skills
• Team player

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

About us

Esquina is a contemporary Spanish restaurant in Singapore, known for its bold, ingredient-driven cuisine, refined techniques, and vibrant dining experience. Led by a passionate culinary team, Esquina delivers modern tapas-style dishes with strong Mediterranean influences, executed with precision and creativity in a high-energy open kitchen environment.

We are seeking a talented and driven Senior Chef de Partie / Junior Sous Chef to join our kitchen brigade. The successful candidate will support daily kitchen operations, uphold high culinary standards, and contribute to menu execution and development. This role requires strong technical skills, discipline, and the ability to perform under pressure in a fine-dining setting.

Key Responsibilities

• Assist the Executive Chef in daily kitchen operations

• Supervise and guide Demi Chefs and Commis Chefs in your section

• Ensure consistent preparation, cooking, and presentation standards

• Maintain mise en place for smooth service operations

• Monitor food quality, freshness, and portion control

• Uphold strict hygiene, food safety, and sanitation standards (HACCP compliance)

• Assist in menu development, recipe testing, and seasonal updates

• Manage stock levels, ordering, and minimise food wastage

• Ensure efficient communication between kitchen sections during service

• Maintain a clean, organised, and professional kitchen environment

Requirements

• Proven experience in a fine-dining or high-end restaurant environment

• Strong foundation in classical and modern cooking techniques

• Ability to lead and train junior kitchen staff

• Good understanding of kitchen operations and service flow

• Calm, focused, and efficient under pressure

• Strong teamwork and communication skills

• Passion for Spanish/Mediterranean cuisine is an advantage

• Willingness to work split shifts, weekends, and public holidays

Benefits

• 5 day’s work weeks

• Staff Meals + Staff Benefits + Birthday Leave

• Comprehensive Medical & Dental Coverage

Open to Singapore Citizens, Permanent Residents, and Employment Pass holders only. We regret that only shortlisted candidates will be notified.

Thank You

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

Join Our Team at Appetite

Appetite Restaurant is a contemporary dining concept focused on delivering high-quality, approachable cuisine in a vibrant and welcoming setting. We emphasise fresh ingredients, thoughtful execution, and consistent standards across both food and service.

Our team is driven by a passion for hospitality, attention to detail, and a commitment to creating memorable dining experiences for our guests. We offer a dynamic and fast-paced working environment, with opportunities for growth, learning, and development within the organisation.

Job Summary:
The Pastry Sous Chef supports the Head Chef in leading the pastry section, ensuring consistent delivery of high-quality desserts, baked goods, and pastry items in line with Appetite’s standards. This role requires strong technical skills, creativity, and the ability to manage daily kitchen operations while maintaining efficiency and discipline within the team.

Kitchen Operations

• Oversee the daily operations of the pastry section

• Prepare, produce, and present high-quality desserts and baked items

• Ensure consistency in taste, presentation, and portioning

• Assist in menu development, seasonal updates, and new product creation

Leadership & Team Management

• Supervise and guide junior pastry team members

• Assist in training, coaching, and performance management

• Ensure proper delegation of tasks and smooth service operations

• Foster a positive and disciplined working environment

Quality Control & Standards

• Maintain high standards of food hygiene, safety, and sanitation

• Ensure compliance with all relevant food safety regulations

• Monitor product quality and consistency at all times

Inventory & Cost Control

• Assist in ordering, stock control, and inventory management

• Minimise wastage and ensure efficient use of ingredients

• Support cost control initiatives within the pastry section

Collaboration

• Work closely with the kitchen and service teams to ensure smooth service

• Support events, special functions, and external engagements when required

• Proven experience in a pastry role, preferably in a similar capacity

• Strong knowledge of pastry techniques, baking, and dessert production

• Ability to work in a fast-paced environment while maintaining high standards

• Good leadership and communication skills

• Strong attention to detail and organisational skills

• Flexibility to work shifts, weekends, and public holidays
  

JE Human Resources Pte. Ltd.

Job Description

Job Responsibilities

• Prepare and cook Western cuisine dishes in accordance with recipes and quality standards

• Assist in managing kitchen operations, including food preparation, portion control, and plating

• Ensure food hygiene, safety standards, and cleanliness are maintained at all times

• Supervise and guide junior kitchen staff where required

• Support inventory management, stock ordering, and cost control

Job Requirements

• Proven experience as a Chef de Partie or Sous Chef in Western cuisine

• Strong knowledge of kitchen operations, food safety, and hygiene standards

• Ability to work in a fast-paced kitchen environment

• Good leadership and team coordination skills

• Willing to work shifts, weekends, and public holidays

We regret that only shortlisted candidates will be notified.

JE Human Resources Pte Ltd (21C0627)
Goh Kheng Joo (Reg No. R1660691)

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary :

Maximize sales revenue and ensure Catering and Events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize Catering and Events Revenue

• Achieve sales targets for events sales revenue

• Develop new business and manage existing accounts with a focus on building long term relationship

• Conduct site inspections with potential clients and provide necessary marketing collateral and information

• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements

• Design and propose promotional packages for wedding and corporate events every quarter

• Prepare Banquet Event Orders

• Conduct pre-event briefings with various departments such as Front Office and F&B

• Gather feedback from guests

• Follow up on deposits made and ensure all payments are cleared after event

• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems

• Strong problem solving and solutions provider

• High level of interpersonal skills

• Strong communicator and negotiator

• Meticulous

• Minimum 2 years of experience in hospitality

Plu Thai Restaurant

Job Description

Job Description

• Assemble cold dishes, salads, appetisers, and desserts according to standardised recipes.

• Prepare sauces, dressings, and dips in advance for service.

• Prepare and bake or assemble desserts according to recipes.

• Prepare pastry doughs, batters, fillings, and toppings as required.

• Plate and present cold dishes and dessert dishes attractively, ensuring consistency with the restaurant’s standards.

• Garnish dishes with precision to enhance visual appeal.

• Maintain the highest standards of freshness, quality, and visual appeal for all cold items and desserts.

• Ensure the kitchen station, equipment, and refrigeration units are impeccably clean, organised, and compliant with food safety regulations.

• Monitor inventory of cold ingredients and dessert supplies and alert the chef when stocks are low.

• Work efficiently during service to prepare and plate dishes promptly.

• Adhere to all kitchen safety, hygiene, and uniform protocols.

• Assist with receiving and storing deliveries for the station as needed.

• Immediately report any inconsistencies in quality or flavour to the Head Chef.

• Ensure a close professional working relationship with other staff members at all times.

• Attend all team briefings.

• Interact with Thai guest and represent the restaurant’s authenticity and knowledge.

• Perform miscellaneous job-related duties as assigned

Ascott International Management Pte Ltd.

Job Description

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Range: Up to $3500 + AWS + VB

• Working Location: Central

• Working Days: 5 Days work week

Responsibilities:

• Prepare and bake a variety of pastries, cakes, and desserts

• Work closely with the team to support daily café operations

• Develop and refine recipes to maintain quality and consistency

• Monitor inventory and manage ingredient ordering

Requirements:

• Experience as a Pastry Chef or Baker in a café or similar setting

• Strong baking and dessert preparation skills

• Creative with good attention to detail
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Private Advertiser

Job Description

Why You Will Enjoy Working With Us!

• Medical and Dental Benefits

• Leave and Staff Discount Benefits

• Staff Meals Provided

Key Responsibilities

• Develop a strong understanding of the restaurant’s concept, menu, and service standards

• Create memorable dining experiences by anticipating guests’ needs, and offer thoughtful food and beverage recommendations

• Manage reservations, events, and guest enquiries through the online reservation system and other communication channels

• Take on a hands-on approach to ensure daily operations run smoothly

• Guide and support team members in handling guest feedback and enquiries with professionalism and empathy

• Identify operational issues proactively, propose practical solutions, and escalate concerns when needed

• Lead by example by consistently upholding the restaurant’s service standards and values

• Ensure dining areas and service stations are clean, well-organised, and setup is complete prior to guests’ arrival.

• Oversee accurate and timely order-taking and entry into the POS system

• Prepare beverages according to the established recipes and standards

• Work closely with the kitchen team to maintain efficient operations

• Ensure take-away orders are packed securely and handed to the correct guests or delivery partners

• Manage incoming orders from delivery platform app promptly and accurately

• Maintain high standards of cleanliness and hygiene throughout the restaurant

• Support overall restaurant operations to enhance the guest dining experience

Requirements

• At least 3 years’ relevant experience, preferably in an upscale dining environment

• Clear and professional verbal and written communication skills

• Experience using POS systems and online reservation platforms

• A polished, service-driven mindset with a genuine passion for hospitality

• Strong teamwork skills with the ability to perform under pressure during peak periods

• Proven problem-solving abilities with initiative to improve service and operations

• A strong guest-focused approach and ability to prioritise tasks while enhancing the overall dining experience

dnata Singapore Pte Ltd

dnata is a leading global air and travel services provider. In Singapore, the company serves more than 50 airline customers with a team of 1,500 highly-trained employees, offering ground handling, cargo, and flight catering services at Changi Airport.

Job Description

Summary

The Sous Chef is responsible for being the 2nd in-charge of a specific kitchen and required to have an extensive knowledge and proven track record in your area of specialization.

Duties and Responsibilities

• Prepare Mise-en-place.

• Prepare food items in accurate and standard portions/quantities.

• Prepare meals as directed and according to recipe, menu specification and expected standard.

• Attend to any last-minute additional meal orders or menu changes due to flight delay.

• Assist Production Chef during Food Presentation and ensure all prepared foods are properly labelled with Day Sticker.

• Ensure meals are prepared according to Work Order timings and are blast chilled accordingly.

• Ensure personal and food hygiene practices are followed accordingly to standards set by Quality Assurance Department.

• Help to maintain general cleanliness in the Kitchen area and as well as the equipment for Kitchen use.

• Coordinate with the Housekeeping staff on the Kitchen cleaning timing schedules.

• Ensure staffs adhere to safety rules and regulation practices and check and ensure that the First Aid Box is always complete with required content.

• Monitor and ensure food temperatures are within standard limits.

• Provide training, supervise, and assign job to staff and monitor and check staff attendance against roster and work schedule.

• Minimize wastage and optimize stock level of raw materials and ingredients.

• Monitor stock level of raw materials and products in the cold room or freezer.

• Submit wastage and spoilage report to Production Chef.

• Adjust duty roster according to workload, if necessary and plan and order dry store items ahead actual requirement.

• Conduct daily cold room/freezer/equipment inspection.

• Raise Work Requisition and liaise with Facilities & Flight Kitchen Engineering Department (FE) on breakdown of equipment or damaged facilities. Submit Daily Performance Report to Production Chef.

• Undertake any other duties assigned by immediate superior. Ensure compliance with all workplace safety, security, and health policies and procedure

• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Minimum 10 years of experience in culinary operations

• Must have a comprehensive culinary background in a specific cuisine

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

Strumms Holding Pte Ltd

We celebrate you.

Job Description

Ipanema World Music Bar is looking for a dynamic Assistant Bar Manager to support daily operations and keep the energy high behind the bar.

You’ll work closely with the Bar Manager to lead the team, maintain top-quality drinks, and deliver a standout guest experience that matches our music-driven vibe.

Responsibilities:

• Support daily bar operations and ensure smooth service flow

• Assist the Manager in managing the outlet’s budget, including revenue, labour costs, and profitability

• Lead and motivate the team to deliver fast, friendly, and high-quality service

• Ensure drink quality, consistency, and adherence to standards

• Conduct inventory checks, control stock levels, and assist with ordering

• Coordinate with the operations team on promotions and drive effective upselling

• Handle guest feedback promptly and provide efficient, courteous service

• Assist with scheduling, training, and step up to lead in the Manager’s absence

What we’re looking for:

• Strong leadership with a hands-on attitude

• Excellent communication and interpersonal skills

• Able to stay composed in a fast-paced environment

• Detail-oriented with a focus on quality and consistency

• Good knowledge of cocktails, spirits, and industry trends

Requirements:

• Minimum “O” Level with good command of English

• Bartending experience required

• Supervisory or assistant management experience preferred

Perks:

• Competitive salary and performance bonuses  to recognize and reward your hard work and dedication.

• Employee discounts on food & drinks

Job Type: Full Time
Salary: SGD 2800 – 3200

Ready to take the next step in your bar career? Send us your resume and join our fun-loving team!

BAKERS & BREWERS PRIVATE LIMITED

Job Description

Company Overview

An Aussie dish inspired café located 5 minutes from Bukit Timah MRT, serving wholesome food and good coffee for 7.5 years. We create memorable dining experiences with honest prices and a vibrant, welcoming atmosphere.

Job Summary

As Head Chef, you will lead kitchen operations, manage and develop your team, and ensure smooth daily functioning through menu planning, costing, purchasing, and compliance with health and safety standards.

Responsibilities

• Lead and motivate a small team of chefs to prepare high-quality dishes aligned with the café’s Aussie-inspired menu
• Plan and design menus that meet customer expectations and business goals
• Calculate food costs and liaise with suppliers to maintain budget and ingredient quality
• Direct kitchen operations, including food preparation, cooking, cleaning, and task delegation to ensure efficiency
• Manage kitchen staff performance and resolve operational issues promptly to maintain smooth service
• Ensure strict compliance with hygiene, health, and safety regulations to uphold food safety standards
• Collaborate with the general manager to align kitchen operations with overall business objectives
• Monitor ingredient freshness and quality to guarantee consistent food standards
• Maintain a clean and organized kitchen environment to support operational excellence

Preferred competencies and qualifications

• Minimum 5 years of experience in back-of-house management roles within a kitchen environment
• Proven experience as a chef, sous chef, or line cook with strong culinary skills
• Ability to manage multiple priorities and maintain productivity in a fast-paced kitchen
• Creativity in menu development and food presentation
• Strong attention to detail in food preparation and kitchen operations
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and ability to foster a supportive, inclusive team culture

Other Information

Benefits

• Comprehensive salary package
• Employee discounts on menu items
• Supportive and inclusive work environment promoting positivity and teamwork
• Paid time off and benefits for eligible employees

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for a Catering Sales Manager. You will play a pivotal role in developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel. If you are an organized, detail-oriented individual with a passion for sales and events, we want you to be part of our growing team.

Job Description:

• Achieve the optimum departmental revenue targets.

• Achieve established performance benchmarks.

• Prospect and establish an expanding base of accounts in a specific relevant segment.

• Promote and encourage proper communication to all departments to maximise utilisation of available resources.

• Assist in the preparation of catering/banquet forecasts to monitor business flow accurately.

• Manage events functions to achieve the optimum departmental revenue targets.

• Negotiate and review packages offered to clients.

• Assist in creating and executing annual business plans, marketing plan and budgets.

• Promote guest satisfaction and encourage referrals.

• Handle feedback from guests.

• Represent the Hotel in trade shows and events as required.

Job Requirements:

• Diploma or Degree from a recognized hospitality / tertiary institution.

• 3 years or more experience in a similar role in a 5-star hotel with function rooms’ capacity of > 35,000 square feet.

• Proactive & responsible.

• Highly adaptable with the ability to direct changes.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

The Role: The Assistant Restaurant Manager is responsible for a variety of tasks, including scheduling shifts, seating customers, and caring for staff members. They must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service.

Job Description

• Taking responsibility for the business performance of the restaurant.
• Analyzing & planning restaurant sales levels & profitability.
• Organizing marketing activities such as promotional events & discount schemes.
• Preparing reports at the end of the shift/week, including staff control, beverage
• Creating & executing plans for department sales, profit & staff development.
• Setting budgets &/or agreeing them with the senior management.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Ensuring that all employees adhere to the company’s S.O.P. & S.O.S.
• Recruiting, training & motivating staff.
• Maintaining high standards of quality control, hygiene, health and safety.
• Checking stock levels & ordering supplies (dry store).
• Preparing Cash drawers & providing petty cash as required.
• Helping in area of the restaurant when circumstance dictate.

Job Requirement

• GCE O Level & above with 3 years of relevant experience as Fine Dining Assistant restaurant Manager.
• Minimum 3 years of customer service experience as a Assistant Manager to handle all level of customers in restaurant.
• Good knowledge of restaurant operations management
• Good communication skill and team management abilities

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

HONGYUN MANPOWER PTE. LTD.

Job Description

2. Maintain quality, environment and service standards in the region. Quality includes: people, items, equipment and facilities, and working methods.

3. Understand the work situation, work attitude, service quality and relationship with guests in the area, check for unsafe factors, and handle them in a timely manner to avoid losses.

4. Supervise on-site, implement the reward and punishment system, improve work efficiency, and assist in handling emergencies.

5. Follow operating procedures, report unusual situations, seek instructions from superiors, and handle various emergencies in the department promptly and properly.

6. Follow up on the usage of items in the area, pay attention to saving and avoid losses. Control costs and reduce expenses.

7. Responsible for providing evaluation reports and assessing the work of subordinates.

8. Reasonably arrange and adjust shifts and staff allocation to avoid waste and irrational use of human resources.

9. Report work, propose rectification plans and opinions, implement department work instructions, convey the corporate spirit to the downwards, accumulate customer information and keep records. Collect customer opinions, complete business targets assigned by superiors, and do a good job in promotions.

10. Fill in the shift diary, explain the precautions, implement the cleaning plan, and improve the hygiene quality level.

OUE Limited

OUE Limited is a leading real estate and healthcare group, growing strategically to capitalise on growth trends across Asia.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Junior Sous Chef, Garde Manger will manage and lead the team in the absence of Chef de Cuisine/ Sous Chef to ensure smooth running culinary operation and maximize the level of standard in the hotel’s kitchen.

What will you be doing?

As the Junior Sous Chef, Garde Manger you will be responsible for performing the following tasks to the highest standards:

• Assist to plan, prepare and high quality food production and quality control for all cold products, and items prepared in the Cold Kitchen.
• Work seamlessly with recipes, standards and plating guides.
• Maintain all HACCP aspects within the hotel operation.
• Recommend improvement of training manuals and SOPs.
• Participate actively in quality initiatives such as daily Chef briefings and monthly team meetings in order to constantly improve the culinary operation, meet targets and keep communication flowing.
• Work on offsite events when requested and complete jobs as assigned outside of the kitchen area.
• Assist in inventory taking.
• Knowledgeable of hotel’s occupancy, events, forecasts and achievements.
• Work with Chef de Cuisine/ Sous Chef on proposing menus as requested, in a timely manner.
• Work closely with the Stewarding department to ensure high levels of cleanliness and low levels of lost and breakages.
• Effectively respond to guests’ requests and be receptive to constructive feedback.
• Maintain at all times a professional and positive attitude towards team members and supervisors.
• Coordinate, organize and participate in all production pertaining to the kitchen.
• Check and maintain the standards of dishes, portion control and costing at all times.
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.
• Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately.
• Follow-up on changes in new recipes or work methods pertaining to new menus, daily specials, and promotional activities as instructed by the Executive Sous Chef.
• Exercise maximum control on wastage to achieve optimum profitability.
• Check all equipment belonging to the department and make sure that all are in good working order, and if necessary, report faults or problems to the Chef de Cuisine/ Sous Chef.
• Ensure that recipes and costings are established and updated.
• Check that the quality of food prepared by team members meet the required standard and make necessary adjustments.
• To train and guide team members and ensure they are certified in their position before taking charge of an area of responsibility.
• Understand, practice and promote teamwork to achieve missions, goals, and overall departmental standards.

What are we looking for?

A Junior Sous Chef, Garde Manger, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 5 years as cook in a hotel or individual restaurant with high standards or in similar capacity.
• At least 2 years in supervisory role.
• Possess a valid Food Hygiene certificate.
• A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions.
• A hands-on trainer who coaches and leads by example, motivates and impresses upon the team the right attitude and spirit of culinary excellence.
• Work well in stress situations, remain calm under pressure and able to solve problems.
• Knowledgeable in HACCP.

OUE Limited

OUE Limited is a leading real estate and healthcare group, growing strategically to capitalise on growth trends across Asia.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
The Assistant Guest Experience Manager meet and greets guests, providing prompt and courteous service. He/ she ensure guest stay was satisfied and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, ensure quality service was provided to guest.

What will I be doing?
As the Assistant Guest Experience Manager, you will be responsible for performing the following tasks to the highest standards:

• Assist to oversee daily operations in all Guest Experience team, drive departmental objectives for self and team, ensure effective communication and working in a team to reach department KPIs.
• Create a “WOW” experience of guests, elevating on guest experience - inclusive of high impact touch points and consistently meet and exceed guests and VIP expectations.
• Lead the Guest Experience team to ensure that appropriate training was conducted, and guidance provided to perform on their task.
• Coach new Guest Experience Executive on roles and responsibilities and support new team members in any areas that they are not yet competent to handle independently.
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and guest care to team members and guests
• Promote and administer Hilton Honors programs.
• Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
• Welcome guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
• Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Assistant Front Office Manager to follow-up where appropriate.
• Develop and maintain relationship with VIP guest and special attention guests, recognizing their preferences and ensuring attention are met and ensure information are shared across the hotel departments.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.
• Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.
• Promptly answer the telephone and email inquiries, inputting messages into the guest profile and advise other team members on special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
• Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.
• Attend front desk daily briefings, shift handovers, meetings and share to the team on updates.
• Ensure Guest Experience team has current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
• Understand local tourism culture and city profile to provide considerate service to guests.
• Serve your role and Team in an environmentally conscious manner.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?
A Assistant Guest Experience Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 2 years of previous experience in the hotel, leisure or retail sector
• Calm, efficient, resourceful and organized
• Excellent personal presentation and communication skills
• A passion for delivering Exceptional levels of Guest Service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Fuku

Job Description

- Assist in managing the service department team by providing guidance, support, and coaching as needed.
- Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.
- Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.
- Build and maintain strong relationships with clients by delivering professional customer service and addressing inquiries, concerns, and feedback promptly.
- Delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceeds service targets.
- Oversee all aspects of service operations, including scheduling, dispatching, and monitoring service calls to ensure timely and efficient resolution of customer issues.
- Coordinate with other departments to optimize resource allocation and effectively meet service demand.
- Maintain accurate records of service activities, including service reports, maintenance schedules, and inventory management.
- Ensure all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.
- Perform any other ad hoc tasks as assigned by the Manager or Management.

Wenet SGP Pte Ltd

Wenetgroup Ltd. is an operations management consulting firm headquartered in Taipei, Taiwan. We provide one-stop business solutions to help clients solve operational challenges, optimize processes, and improve performance.

Job Description

Company Overview

Wenetgroup Ltd is an enterprise management consulting firm with headquarters in Taipei and offices in America, Japan, Malaysia, and Singapore. We specialize in business branding, marketing, integrated management, talent cultivation, and professional services including project and event management.

Job Summary

Manage and coordinate household operations for the Chairman or CEO, ensuring seamless scheduling, event planning, staff supervision, and resource management to support both personal and business needs efficiently and professionally.

Responsibilities

• Manage the household schedule and calendar for the Chairman or CEO to ensure timely appointments and commitments
• Plan, organize, and coordinate events to meet household and professional requirements
• Arrange personal and professional appointments with attention to detail and priority
• Schedule and supervise home maintenance and repair projects to ensure quality and timely completion
• Handle household bills and administrative tasks accurately and efficiently
• Run errands and perform necessary tasks to support household operations
• Supervise household staff including housekeepers, private chefs, nanny, and drivers to maintain high service standards
• Plan and control household resources such as manpower shifts and inventory to optimize operations
• Provide essential support for business trips, including arranging local flights and coordinating setup requirements
• Prepare and design household management SOPs, including equipment manuals, inventory lists, vendor lists, and daily checklists to standardize processes

Preferred competencies and qualifications

• Proven experience in a similar household management role
• Strong communication and interpersonal skills to interact effectively with household members and external contacts
• Ability to understand and adapt to household needs and preferences professionally
• Broad knowledge of household management, service etiquette, and related responsibilities
• Demonstrated responsibility, efficiency, discretion, and strong organizational skills
• Strong judgment and attention to detail with the ability to handle confidential information discreetly
• Proficiency in Microsoft Office and document management tools
• Relevant certification such as Butler training is an advantage

AEMEO Group

Job Description

A manager is responsible for leading teams, overseeing daily operations, and implementing strategies to achieve organizational goals. Key duties include hiring, training, and motivating employees, delegating tasks, monitoring performance, and resolving conflicts. They ensure efficiency, maintain safety, and report to senior leadership

VIOLET OON INC PTE LTD

Welcome to Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Job Description

Main Job Tasks and Responsibilities

• The Assistant Restaurant Manager is responsible for all aspects of assigned outlet operations as well as financial performance.

• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition

• He or She must must be able to:

• Sales oriented and ability to lead team to achieve sales targets

• Display initiative, leadership qualities and ability to motivate oneself and team

• Builds relationships with regular guests together with the Restaurant Managers and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction

• Coordinate all Reservations to ensure optimum capacity

• Must be able to take full ownership and responsibility of the assigned outlet and ensure smooth service flow with the team

Skills and Requirements:

• At least 3 years experience in the management of a restaurant or F&B service operation

• Friendly and outgoing personality

• Team player
  
  Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).

• Performance Rewards: Quarterly incentives and attractive bonuses.

• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.

• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.

• Smooth Transitions: Night transport provided for late-night work or transit.

• Career Growth Opportunities: Explore advancement within our dynamic organization.

• Education Support: Invest in your future with opportunities for further study.

• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

RB CAPITAL FARRER HOTEL PTE. LTD.

Job Description

Job Overview

As the Assistant Manager, Marketing, you will drive marketing effectiveness for the hotel, focusing on brand awareness, revenue generation, and public relations activities. You will report directly to the Cluster Marketing Lead while working independently to execute campaigns, manage digital and social media initiatives, and lead marketing efforts for the hotel's in-house restaurant. This role requires 3–5 years of marketing experience with prior exposure to Food & Beverage (F&B) marketing, ideally within hospitality, lifestyle, or standalone restaurant marketing.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

Duties & Responsibilities

Marketing

• Execute the annual marketing calendar to ensure consistent messaging across all touchpoints with a focus on revenue generation.

• Implement hotel-wide campaigns and packages to meet brand targets and maximize ROI.

• Help manage and track the annual marketing budget, ensuring efficient use of funds.

• Coordinate with external partners and stakeholders to support win-win collaborations.

• Ensure all local marketing materials reflect brand voice and adhere to IHG brand standards.

• Execute social/digital activities and monitor guest experience via tools like Medallia.

• Collaborate with Revenue and F&B teams to identify business needs and co-develop targeted campaigns to drive demand during need periods.

• Support the optimisation of guest-facing digital & physical touchpoints across the guest journey.
  

F&B Marketing (Core Responsibility – Prior experience required)

• Lead the development and execution of a rolling 12-month marketing plan for the hotel's in-house restaurant, including daily offers, weekly specials, seasonal menus, and festive dining.

• Drive covers and revenue for the restaurant through targeted campaigns (e.g., new menu launches, happy hour promotions, set lunch/dinner pushes, weekend brunch).

• Manage end-to-end execution of F&B-related photoshoots, menu copywriting, and collateral production (e.g., table tents, digital menu boards, tent cards for rooms).

• Oversee marketing of any F&B loyalty initiatives (e.g., dining stamps, hotel guest discounts, referral promotions).

• Coordinate with the restaurant manager and service team to track campaign effectiveness (covers by session, no-show rates, average check, upsell rates) and optimize future promotions.

• Plan and execute F&B-focused events (e.g., chef's table dinners, wine pairings, festive set menus, guest chef collaborations) including guest list management and post-event coverage.

• Maintain a library of F&B assets (food photography, venue shots, chef profiles) for use across owned, paid, and earned channels.

• Manage partnerships with delivery platforms (GrabFood, Deliveroo, Foodpanda) and third-party booking apps (Chope, Quandoo, SevenRooms), including promotional campaigns and performance tracking.

• Track and report F&B marketing ROI, including cost per cover, redemption rates of F&B offers, incremental revenue per campaign, and return on delivery platform commissions.

Performance Marketing

• Support the analysis of paid search, display, remarketing, and metasearch campaigns.

• Execute strategies for bid optimisation, creative testing, and keyword/ad copy optimisation.

• Drive brand awareness online and generate leads/revenue for the hotel booking engine.

• Monitor KPIs to ensure ROI targets are met for paid media.

• Support in-house campaign management for metasearch channels.

• Measure and report digital activity performance.

• Analyse campaign data and market trends to provide actionable insights and recommendations for continuous improvement.

• Align digital campaigns with commercial priorities.

• F&B performance marketing: Manage paid social and search campaigns specifically for restaurant bookings, delivery promotions, and happy hour traffic; track CPA per dining booking and ROAS on delivery platform ads.

Content Marketing

• Strengthen customer relationships through social and earned media monitoring.

• Develop and implement KOL outreach programmes for Singapore and key source markets.

• Manage the social media editorial calendar and posting schedule.

• Copywrite eDMs and digital collaterals.

• Support IHG Rewards activations, tracking, and submissions.

• F&B content focus: Create and schedule platform-specific content for the in-house restaurant (Instagram Reels for signature dishes, Stories for daily specials); manage user-generated content campaigns (e.g., diner photo contests, guest reviews repurposing).

Accountability

Reports to the Cluster Marketing Lead and works closely with other members of the Cluster Marketing Team, as well as the wider Hotel teams i.e. F&B, Front Office. Interacts with guests, media representatives, influencers/KOLs, brand partners, event organisers, and community stakeholders.

Qualifications and Requirements

Preferred 3–5 years of marketing experience, with prior exposure to F&B marketing required (e.g., standalone restaurant, hotel F&B, food delivery platforms, lifestyle brand with a dining vertical). Diploma or Bachelor's degree in Marketing, Communications, Business, or related field is preferred.

Skills

• Strong copywriting and content creation skills, especially for F&B storytelling (menus, daily specials, chef narratives).

• Hands-on experience with social media tools (Meta Business Suite, Later, Canva) and analytics platforms (Google Analytics, Meta Ads Manager).

• Familiarity with F&B booking platforms (Chope, Quandoo, SevenRooms) and delivery aggregators (GrabFood, Deliveroo, Foodpanda).

• Basic graphic design or video editing skills (e.g., CapCut, Adobe Spark, Canva) are a plus.

• Excellent project management and ability to work independently.

Personal Attributes

• Self-starter who thrives working autonomously while reporting to a Cluster Marketing Lead.

• Passionate about food, beverage, and hospitality trends — understands what drives diners.

• Data-driven with strong commercial acumen (e.g., knows how to calculate cost per cover).

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Peperoni

Job Description

Job Description & Requirements

• Overall management of the outlet in terms of sales, profitability and cost efficiency.
• Work wth the chef in maintainig and improving food standards and quality.
• Train, counsel, guide and instruct personnel in the proper performance of their duties.
• Cultivate a conducive and good working environment for the service team, along with the kitchen team.
• Familiar with all the job duties, responsibilities and roles of all service staff

Skills & Knowledge:

• Familiar with the use of computer software: Word, Excel, Outlook
• Good knowledge of accounting practices and reports: Profit & Loss statements, revenue sales, inventory costs etc.
• Skilled in handling customer written and verbal complaints
• Good knowledge of Peperoni guest service standards
• Good knowledge of food ingredients used
• General knowledge of food handling, food preparation and cooking precedures
• Excellent knowledge of food gygiene regulations and company quality standards

Personal Qualities:

• Passion to serve
• Able to work at a fast pace under pressure
• Creative in dealing with situations
• Positive attitude and responsible
• Good attention to detail
• Good organizational and supervisory skills
• Able to work in a team
• Good standard of personal hygiene

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Sales Manager – Weddings with Conrad Hotels and Resorts manages the Catering & Events sales operations to actively convert customer enquiries into confirmed sales.

What will I be doing?

As a Sales Manager - Weddings, you will manage all aspects of Catering Sales operations including the sales of wedding banquets, social events such as birthdays and anniversaries. He/She will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximize all wedding/social events revenue opportunities
• Review sales and other business plans, identify gaps and ensure proactive efforts to fill function space capacity and revenue to achieve optimum departmental revenue targets
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Work with superior in the preparation and management of the department’s budget
• Create a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Assist in operation of banquet functions if any
• Conduct briefings and other meetings as needed to obtain optimal results
• Follow up on all enquiries
• Conduct site inspections and hotel familiarization
• Assist Senior Sales Manager for in-house wedding shows and other projects assigned
• Ensure all Delphi standards are followed

What are we looking for?

A Sales Manager - Weddings, serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous managerial or supervisory experience in Catering & Events Sales function in the wedding sector
• Passionate and drive for sales
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Possess excellent communication and interpersonal skills
• Accountable and resilient
• Ability to work under pressure & well organized
• Flexibility to respond to a range of different work situations
• Ability to focus attention on guest needs, while remaining calm and courteous at all times.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• At least 3-5 years experiences in catering sales and in handling wedding banquets
• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

LVMH Fashion (S) Pte Ltd

Job Description

DIAMOND HAWK PRIVATE LIMITED

Job Description

Roles & Responsibilities

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

Singapore Health Services Pte Ltd (SingHealth HQ)

SingHealth is the largest public healthcare cluster in Singapore. At our Headquarters, we focus on cluster-wide, strategic core functions for the organisation and work closely with our institutions and care teams to facilitate excellent care for our patients.

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing. 

What will I be doing?  

As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. 

• Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. 

• Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives.  

• Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. 

• Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Monitor all costs and recommend measures to control them. 

• Ensure that the department operational budget is strictly adhered to. 

• Ensure that all outlets and banquets are managed efficiently according to the established concept statements. 

• Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. 

• Monitor and control vacation planning for the department. 

• Monitor, control and minimize overtime for the department. 

• Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. 

• Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.   

• Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. 

• Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols. 

• Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity.   

• Establish a rapport with guests. maintaining good customer relationship. 

• Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers. 

• Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner. 

• Conduct monthly departmental meetings and daily operations briefings with Outlet Managers. 

• Maintain good working relationships with colleagues and all other departments. 

• Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within. 

• Train and develop Outlet Managers so that they are able to operate independently within their own profit centres. 

• Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers. 

• Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager. 

• Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers. 

• Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times. 

• Have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. 

• Be the key person in driving the hotel’s Food Safety Management System (FSMS). 

• Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority. 

• Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority. 

• Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development. 

• Ensure that all team members provide courteous and professional service at all times. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.  

• Ensure that all team members have a complete understanding of and adhere to the hotel’s policy relating to Fire, Hygiene, Health and Safety. 

• Carry out bi-yearly inventory of operating equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. 

• Good command in English, both verbal and written to meet business needs.  

• Working knowledge of mathematics. 

• Familiar with computer systems. 

• Relevant knowledge of food and beverage. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning.  

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Able to walk, stand, and /or bend continuously to perform essential job functions. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

An Executive Chef manages and leads the culinary operation to ensure it runs smoothly and meets Hilton standards.  

What will I be doing? 

As the Executive Chef, you will be responsible for performing the following tasks to the highest standards: 

• Oversee culinary operations in all restaurant’s Kitchens, including Pastry, Main Kitchen, Chinese Kitchen, Executive Club Lounge Kitchen as well as stewarding operations.  
• Work at off-site events when requested. 
• Plan, prepare and implement high quality food and beverage products and set-ups in all areas and in the restaurants. 
• Work seamlessly with recipes, standards and plating guides. 
• Maintain all HACCP aspects within the hotel operation.  
• Use all equipment, tools and machines appropriately. 
• Focus on constantly improving the training manuals and SOPs. 
• Participate actively in quality initiatives such as the daily Chef briefings and monthly team meetings in order to improve culinary operations, meet targets and keep communication flowing. 
• Assist in inventory taking. 
• Knowledgeable of hotel’s occupancy, events, forecasts and achievements. 
• Prepare menus as requested. 
• Work on new dishes for food tastings and photo taking. 
• Attend service briefings. 
• Communicate effectively with the Service team. 
• Control stations within the kitchen. 
• Effectively respond to every guests’ requests. 
• Learn and adapt to changes. 
• Be receptive to constructive feedback. 
• Purchase for and control production. 
• This is by no means an exhaustive list as it is subject to changes according to the nature of the business at hand, the menus’ content, and any other factors when duties might have to be re-defined according to the business pattern. 
• Review rosters prepared by Section Chefs in advance, ensuring that they fulfil high business productivity and guest satisfaction. 
• Be disciplined and adhere to proper work practices at all times for yourself and team members assigned to you.  
• Maintain good personal hygiene, clean uniforms, proper sanitation and cleanliness of the workstations and work tools.  
• Be aware of the dangers of contaminated food and ensure ingredients in the refrigerators are checked and replaced appropriately. 
• Report to the chefs on issues and take appropriate action. 
• Ensure that recipes and costings are established and updated. 
• Select team members who display qualities and attributes that reflect the department standards. 
• Monitor food quality and quantity to ensure the most economical usage of ingredients. 
• Advise new menus and seasonal food concept changes. 
• Liaise with the Chefs daily to advice on any challenges and that guests will experience no delays during the service period. 
• Check that the quality of food prepared by team members meet the required standard and make necessary adjustments. 
• Monitor the overall food operation and ensure that food items are being prepared in a timely and correct manner. 
• Oversee the cleanliness, hygiene and maintenance of the kitchen and undertake necessary steps to maintain the highest possible standards in this area. 
• Attend communication meetings ensure that all assigned team members receive this communication. 
• Maintain at all times a professional and positive attitude towards team members and supervisors.  
• Adhere to established hotel rules and team member handbook, ensuring all team members under your supervision do so as well for the department to operate smoothly. 
• Coordinate, organize and participate in all production pertaining to the kitchen.  
• Check and follow-up on the ingredients for the ala carte menus, daily menus, and seasonal specials, maintaining the standards of pre-set recipes, portion control and costing at all times. 
• Manage the training function and ensure all team members are certified in their position before taking charge of an area of responsibility. 
• Control and monitor optimum food costs to yield maximum amount of outlet profit and maximum guest satisfaction. 
• Work closely with the Chef and meet regularly to determine menu selections and specials that is both satisfying to guest and profitable to outlet. 
• Review all timesheets to ensure that team members’ work times and meal breaks are accurate. 
• Understand, practice and promote good teamwork to achieve missions, goals, and overall departmental standards. 
• Conduct culinary department meetings and communicate important hotel information to team members, receiving feedback in the absence of the Chef, communicating upwards to ensure a high level of team member satisfaction. 
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
• Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

An Executive Chef serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• High School diploma or equivalent. 
• 10-15 years as Head of Kitchen in a 4 / 5-star category hotel or individual restaurants with high standards. 
• At least 8 years of experience as a Main Chef. 
• Up to date with sanitation classes. 
• Possess a valid health certificate. 
• Good command in English, both verbal and written to meet business needs. 
• Work experience in similar capacity with international chain hotels. 
• A major in cooking, advantageous. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Pura Brasa

Job Description

Responsibilities:

·         Contribute and monitor sales to reach the target

·         Work Closely with Service and kitchen team to ensure smooth daily operations

·         Handle dissatisfied internal and external customers

·         Manage and supervise the whole service and kitchen team.

·         Manage sales and customer service.

·         Manage and control cost and build profit to achieve by company targets

·         To run daily operation and solving problem on the customer complain

·         To develop and engage team both head of team and team member

Qualifications:-

·         Bachelor's Degree or higher in related fields

·         Pre-Opening knowledge

·         Previous experience of running an outlet for at least 5 years

·         Strong leadership, coaching motivation, interpersonal & coordination, good problem-solving skills and conflict management skills.

·         Good command of English. and computer literacy.

·         Good personality with excellent communication and strong service-minded

1 OAK Thailand Co.,Ltd

Job Description

Key Responsibilities

• Revenue Optimization: Develop and implement pricing strategies to maximize revenue based on market trends and competitor analysis.

• Data Analysis: Analyze booking patterns, market trends, and demand factors to forecast revenue and adjust pricing strategies accordingly.

• Collaboration: Work closely with sales, marketing, and finance teams to ensure alignment of revenue goals and strategies.

• Performance Monitoring: Monitor key performance indicators (KPIs) such as average daily rate (ADR), revenue per available room (RevPAR), and occupancy rates to assess financial health and identify areas for improvement.

• Reporting: Prepare detailed financial reports and present findings to senior management, making recommendations for improvements based on data analysis.

• Inventory Management: Manage room inventory across various distribution channels to optimize sales and prevent overbooking or underselling.

• Promotional Strategies: Create and evaluate promotional plans to drive revenue during slow periods and enhance overall profitability.

Required Skills and Qualifications

• Educational Background: A bachelor's degree in finance, business, or a related field is typically required

• Experience: Proven experience in a revenue management role, preferably within the same industry (e.g., hospitality).

• Analytical Skills: Strong analytical and quantitative skills to evaluate sales trends and make accurate forecasts.

• Technical Proficiency: Familiarity with revenue management software and tools for efficient data processing and analysis.

• Communication Skills: Excellent communication and presentation skills to convey financial concepts and strategies clearly to stakeholders.

• Leadership Abilities: Strong leadership skills to guide and inspire a team in managing the company’s revenue effectively.

Private Advertiser

Job Description

Key Responsibilities :

1. Operations Management 

• Oversee daily operations of the sport complex, including fitness center, swimming pool, courts, and outdoor facilities. 

• Monitor facility maintenance and coordinate with relevant departments.

2. Team Leadership 

• Manage and develop a team of coaches, trainers, and operational staff. 

• Set performance goals, conduct evaluations, and provide coaching. 

3. Business Development & Marketing 

• Develop and implement strategies to increase membership and resort revenue. 

• Plan and organize sports events, tournaments, and wellness programs. 

• Collaborate with marketing teams to promote services and packages. 

• Build relationships with partners, clients, and local communities.

4. Guest Experience & Service Excellence

• Handle VIP guests and resolve complaints effectively. 

• Continuously improve service standards aligned with hospitality best practices.

Qualifications:

• Bachelor’s degree or higher in Sports Management, Hospitality Management, or related fields. 

• Minimum 3-5 years of experience in managing sport complexes, fitness centers, or resort operations.

• Strong knowledge of sports facility management and hospitality business is a plus.

• Strong background in rooms and F&B operations is a plus.

• Proficiency in English (Chinese is a plus). 

• We welcome qualified candidates from all nationalities and backgrounds.

SLICE WELLBEING CO., LTD.

Job Description

Brand Communication & In-Store Execution You will be responsible for translating Slice's brand language, USP, and marketing direction into compelling in-store experiences. Working closely with the Marketing Manager, you will plan and execute store promotions, campaigns, and opening activations — including creating banners and flyers that are on-brand and impactful.

Menu & Label Accuracy You will manage menu updates and ensure accuracy across all store locations. You will also conduct label auditing in close collaboration with the Brand Manager to maintain quality and consistency.

Grab Activations You will coordinate Grab promotions and campaign activations, working with Operations to align Grab activity with in-store priorities and maximize reach.

Skills Required: Proficiency in graphic design tools is essential for this role.

Skills and Experience:

·  Graphic design proficiency (Canva at minimum, Adobe tools a plus)

·  A strong eye for visual merchandising and understanding of how a physical space communicates a brand

·  Project coordination skills : managing timelines for store openings, campaign rollouts, promotions

·  Familiarity with Grab Merchant tools or similar food delivery platforms

·  Ability to work cross-functionally with both Operations and Marketing without dropping the ball on either side

·  Attention to detail, particularly around label accuracy and menu updates

·  A genuine feel for the Slice brand. Gets the product and can translate that energy into a store environment without always being told how.

Kowloon Panda Hotel Limited

Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom we regard as family. Every one of us believes

Job Description

Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom we regard as family. Every one of us believes that people are assets to the Panda Hotel and we always encourage continuous learning and striving for the best.

Responsibilities:

• Support the Director of Engineering in optimizing expenditure control through the effective utilization of workers and physical assets of hotels.

• Ensuring the efficient and economic operation of the Engineering Department in support of all other operating departments.

• Maintain close liaison with other departments and ensure employee awareness of hotel policies and procedures.

• Conduct regular inspection tours, develop maintenance plans, and monitor work progress and equipment condition.

• Provide training and development to staff to ensure they are capable to perform their tasks satisfactorily.

• Ensure all facilities are in reliable and functional condition and all the work areas are in tidy and safety condition.

• Perform any ad hoc duties as assigned by the superiors. 

Requirements:

• Minimum of 8 years in hotel management is a MUST

• Degree or Higher Diploma in Building Services, Mechanical, Electrical or related disciplines

• Holder of Registered Electrical Worker (Grade A or B) and Construction Industry Safety Card

• Great leadership, strong management skill, mature, self-driven; independent and can work under pressure to meet the tight timelines for job tasks

• Possess strong interpersonal and problem solving abilities

• Proficiency in PC knowledge including MS Office applications

• Proficient in both spoken and written English and Chinese

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to [Apply Now] / Whatsapp 9820 9222
 

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.

Jewish Welfare Board

Singapore is at the crossroads of numerous international trade routes and has become South-East Asia's most economically successfully country.

Job Description

We are looking to hire a cleaner & housekeeper to join our team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing bedsheets, guest room laundry and notifying maintenance of any issues. You should be able to lift 10 kg and have an eye for cleanliness.

Housekeeper Responsibilities:

• Keeping facilities and common areas clean and maintained.

• Vacuuming, sweeping, and mopping floors.

• Cleaning and stocking restrooms.

• Cleaning up spills with appropriate equipment.

• Notifying managers of necessary repairs.

• Collecting and disposing of trash.

• Assisting guests when necessary.

• Doing laundry for the guest rooms and designated work places.

• Maintain the cleanliness of Mikvahs.

• Properly cleaning upholstered furniture.

Housekeeper Requirements:

• Ability to manage your time efficiently.

• Work well unsupervised.

• Ability to lift at least 10 kg.

• Handle basic maintenance and cleaning.

• High school diploma.

• Ability to maintain a professional standard and interact positively with hotel guests.

• Hard worker.

Working time: 6 days a week, Saturday Off,

Overtime applicable for working hours exceeding 44 hours per week.

Pan Pacific Serviced Suites

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

Position summary statement:

To oversee the smooth operation, management and overall performance of the Front Office Department.  

Primary Responsibilities:

a)     To prepare the hotel’s annual Front Office budget and submit to management for approval. The annual budget should include manpower requirement, operating expenses, etc. On the approved budget, the incumbent rolls out the plan.

b)    Control in area of direct responsibility, all budgetary items, overheads and operating expenses including Profit & Loss (P&L), Accrual, and Capital Expenditure (CAPEX).

c)     Responsible in meeting all Key Performance Indicators (KPI) for Front Office.

d)    Champion the Leading Quality Assurance Audit, and all other internal & external audit with Pan Pacific Hotels Group

e)    To develop, implement Standard Operating Procedures within your areas of direct control.

f)      Ensure that all quality, service, and controls conform to established standards as set by the General Manager, as well as Pan Pacific Hotels Group (PPHG) policies and procedures.

g)     Supervise all operational activities to ensure maximum guest satisfaction. Ensure that all guest feedback is responded to in a timely manner. 

h)    To efficiently manage, in conjunction with the Director of Sales, the hotel’s room inventory, with the aim of maximizing revenue and to increase yield.

i)      To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall and reinforce the performance to reach an acceptable level of competency.

j)      Assist with recruitment, counselling, and disciplinary action, monitoring of staffing levels and payroll costs.

k)    Ensures that training hours set by the company is adhered to.

l)      Ensures that the Associate Engagement Index (Our Peoples Voices & Views) is maintained based on the standard set by Pan Pacific Hotels Group.

m)   Show clear and measurable results in the forward development of the department. Measurement will be determined by PPHG Corporate Office on an annual basis and may be based on Guest Satisfaction, Staff Engagement, Financial results or other measurement systems as may be deemed appropriate.

n)    To be overall in charge of the GHA program and to ensure all associates are properly trained.

o)    Oversee guest programs and activities.

p)    Ensure regular communications and co-ordination meetings are held with relevant departments to focus on guest services, work processes and achievement of targets.

q)    Maintain a high standard of customer relations/customer service within specified departments.

r)     Obtains feedback from residents to improve quality standards of service; ensure that personalized service is extended to all residents. Reviews and monitors Trust You and Trip Advisor and utilize the residents’ feedback to improve service delivery.

s)     Handle guest’s complaints, inquiries and requests. Conducts preliminary investigation on guest’s complaints.

t)     Adhere to company credit policies to ensure all revenue expected will be received.

u)    Ensure all Floats and cash handling procedures are adhered to within company standards and ensure the overall protection of the company’s revenue.

v)     Any task as assigned by Management.

RED DOOR GROUP PTE. LTD.

Job Description

Do you want to be part of a brand-new restaurant?

Stag's Head Steakhouse @ Pan Pacific Hotel - a British Steakhouse indulgence with a refined, contemporary edge presenting a new chapter in Singapore’s dining scene - is on the hunt for a dedicated and charismatic Bartender.

This is your chance to earn real industry cred and join something genuinely exciting. Fresh, new, and full of possibility - we’re looking for people who want to bring their ideas, personality, and passion to the table.

Be part of the team that sets the vibe, shapes the guest experience, builds the standards, and creates the stories guests will talk about for years to come. If you’re hungry to grow, ready to shine, and eager to help us launch a restaurant that will set the tone for Singapore’s dining scene, we’d love to meet you!

What You’ll Do:

• Welcome guests with warmth and present our carefully curated menu.

• Craft delicious alcoholic and non-alcoholic beverages with skill and creativity.

• Understand guests’ preferences and make personalized recommendations.

• Mix signature cocktails with precision and flair.

• Prepare and stock the bar to ensure smooth daily operations.

• Uphold high standards in beverage quality and service.

• Build meaningful connections with guests, creating memorable experiences.

• Stay attentive to guests’ needs, ensuring satisfaction with every visit.

• Respond promptly to special requests and go the extra mile.

• Maintain a polished and inviting bar area.

• Stay knowledgeable about our menu and confidently communicate offerings.

What We’re Looking For:

• A friendly and positive attitude, with a passion for hospitality.

• At least one (1) year of bartending experience in an upscale dining environment.

• Strong problem-solving skills and a proactive mindset.

• Ability to thrive in a fast-paced, team-oriented environment.

• Exceptional interpersonal and communication skills.

• A guest-first approach, ensuring every visitor feels valued and cared for.

What Can You Bring to the Table?
We’re looking for someone who radiates positivity and professionalism, with skills and qualities such as:

💡 A supportive personality and can-do attitude.
🎯 Strong problem-solving, organizational, and motivational skills.
🔥 A passion for working in a fast-paced, dynamic environment.
🤝 A guest-first mindset and a knack for making people feel welcome.
💬 Excellent interpersonal and communication skills.
🌟 An ability to represent our restaurant, brand, and company with pride and professionalism.

What’s in It for You?
When you join us, you’re not just part of a team—you’re part of our family. Here’s what we offer:

💰 Up to $3,500 monthly + Monthly Incentives Package
🎉 Sign-on bonus of up to $3,000 
📅 5-day workweek with flexible shifts|
✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at our three restaurants, late-night transportation for your convenience 

Marriott International

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore’s charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all Housekeeping and Laundry operations, ensuring the highest standards of cleanliness, presentation and guest comfort across the hotel.

This role plays a key part in maintaining operational efficiency, managing team performance and delivering exceptional guest experiences. The Assistant Executive Housekeeper is responsible for supervising daily operations, upholding brand standards and supporting the development of the Housekeeping team.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Assistant Executive Housekeeper are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Support the Executive Housekeeper in overseeing daily Housekeeping and Laundry operations.

• Ensure all guest rooms, public areas and back-of-house spaces meet the highest cleanliness and presentation standards.

• Maintain a strong operational presence across all housekeeping areas.

• Deputise for the Executive Housekeeper in their absence.

• Assist other departments wherever necessary to support overall hotel operations.

• Undertake any other duties or tasks deemed reasonable by the Director of Housekeeping or Director of Rooms.

• Support pre-opening activities including concept development, hiring, training and setup.

• Undertake any other duties or tasks deemed reasonable by the General Manager.

LEADERSHIP AND MANAGEMENT

• Supervise, support and guide Housekeeping team members to ensure high performance.

• Assist in managing staffing levels to meet business demands.

• Support recruitment, onboarding and training of team members.

• Monitor team performance and address issues in line with company policies.

• Foster a culture of teamwork, accountability and service excellence.

• Conduct regular briefings, communication sessions and shift handovers.

GUEST EXPERIENCE & SERVICE EXCELLENCE

• Ensure all guest rooms are prepared to the highest standards prior to arrival.

• Support the delivery of a seamless and comfortable guest experience.

• Handle guest feedback and service recovery related to housekeeping promptly.

• Collaborate with Front Office and other departments to meet guest expectations.

• Maintain a focus on detail to enhance the overall guest journey.

FINANCIAL PERFORMANCE & COMMERCIAL STRATEGY

• Support the management of departmental budgets and cost controls.

• Monitor inventory levels, linen usage and housekeeping supplies.

• Ensure efficient use of resources to minimise waste and control costs.

• Assist in scheduling and manpower planning to optimise productivity.

OPERATIONAL EXCELLENCE

• Ensure consistently high operating standards in all Housekeeping and Laundry functions.

• Conduct routine inspections of rooms, public areas and laundry operations.

• Identify and report maintenance or operational issues promptly.

• Ensure all housekeeping procedures and standards are consistently followed.

• Maintain up-to-date knowledge of all room categories, layouts and amenities.

• Support the implementation of housekeeping policies and procedures.

TRAINING & DEVELOPMENT

• Support the development and continuous training of Housekeeping team members.

• Ensure team members are knowledgeable on brand standards, procedures and service expectations.

• Promote cross-training and skill development within the department.

• Encourage a culture of learning and continuous improvement.

COMPLIANCE & SAFETY

• Ensure compliance with health, safety, hygiene and security standards.

• Implement and monitor adherence to housekeeping safety procedures.

• Maintain proper handling, storage and usage of cleaning chemicals and equipment.

• Ensure all regulatory requirements and brand standards are met.

EXPECTATIONS:

The Assistant Executive Housekeeper is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with guests and colleagues.

• Always adhere to company policies and procedures, including safety and compliance standards.

• Demonstrate strong leadership, organisation and attention to detail.

• Foster clear communication and teamwork across departments.

• Exhibit accountability and a proactive approach to problem-solving.

• Champion company values and foster a collaborative and respectful working culture.

QUALIFICATIONS

• Diploma or Degree in Hospitality Management or a related field.

• Minimum 4–6 years of experience in Housekeeping operations, with at least 2 years in a supervisory role.

• Strong knowledge of housekeeping standards, procedures and operations.

• Experience in hotel or luxury hospitality environments is preferred.

• Strong leadership and team management skills.

• Good organisational, communication and problem-solving abilities.

• Knowledge of health, safety and hygiene standards.

• Ability to work in a fast-paced and detail-oriented environment.

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Concorde Hotel Singapore

Concorde hotels are managed by HPL Hotels & Resorts. A hospitality management company, HPL Hotels & Resorts is a subsidiary of Singapore public-listed company Hotel Properties Limited (HPL).

Job Description

Marriott International

Job Description

Hilton Hotel

Job Description

A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings.

What will I be doing?

As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist running the pastry section of the kitchen
• Ensure excellent quality throughout the dessert offerings
• Bring creativity to the pastry offerings
• Supervise and coordinate all pastry and dessert preparation and presentation
• Plan production to facilitate daily requirements
• Develop appropriate seasonal menu offerings
• Manage food cost controls to contribute to Food and Beverage revenue
• Ensure compliance with food hygiene and Health and Safety regulations

Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production
• Approaches pastry in a creative way
• Strong supervisory skills
• A current, valid, and relevant trade qualification (proof may be required)
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Excellent planning and organising skills
• Dedicated to the delivery of exceptional service and continuous improvement

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Relevant qualifications for role
• Ability to work a variety of shifts including weekends, days, afternoons and evenings
• Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. He / she will achieve these through the key strategies of planning, controlling, organizing and marketing. 

What will I be doing?  

As the Assistant Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• Listen and respond spontaneously to questions asked by guests, team members and suppliers.  

• Find an immediate solution to precise and simple problems. 

• Know how to improvise during an emergency. 

• Learn lessons from difficult experiences to be proactive in area of competence. 

• A peacemaker who does everything to anticipate and respond to guest needs, arbitrate divergent interests and guarantee a friendly environment.  

• Respect the procedures, is punctual, has a good personal appearance and accomplishes tasks with precision. 

• Trustworthy and monitors the quality of personal work, taking responsibility for it.  

• Ensure that rules and procedures are respected, advising the people involved in any situation which could result in a lack of quality / security. 

• Open and asks for advice from others, conscious of his role in creating a good team image. 

• A team player who demonstrates flexibility in adapting to team constraints. 

• Respect others and their cultures, encouraging consensus building.  

• Open to ideas of others, receptive to those ideas and able to adapt an established way of working. 

• Enthusiastically propose and implement creative solutions in area of responsibility in order to stay ahead of the game. 

• Understand relevant OH&S legislations and their implications on the operation of the department and communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Understand and know how to anticipate the needs of guests, getting feedback from guests. 

• Agree to and implement actions to make improvements to customer service. 

• Positively deal with and learning from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during operation hours each day. 

• Uncover the major causes of satisfaction and dissatisfaction, ensuring that the information is communicated to the appropriate parties further up the hierarchy.  

• Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Have detailed knowledge of departmental standards, explain these standards to the team and assess team members’ performance against these standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the atrium, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Participate in future menu changes with the F&B Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B, operational and roster meetings. 

• Assist the F&B Manager with the preparation of events brochures and outlet promotions. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Set higher objectives than in the past, for self and the team, improving actions taken in order to create more sales. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company’s control procedures, controlling costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain the leave plans for the department. 

• Understand the goals of the hotel and the department’s role in achieving it. 

• Communicate to the team key information concerning the strategy of the company. 

• Keep the team up to date on departmental, hotel and company activities through regular communication, meetings and memos, including special events and promotions in the restaurant. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Ensure that standards training, and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Assign projects and missions to facilitate personal development and that of the team. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

An Assistant Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years in a managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Considerable skill in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Diplomatic and shows enthusiasm and conviction that encourages guests to try new experiences. 

• Strong F&B and Conference & Banqueting operations knowledge and skills. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!