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Assistant Hotel Accountant

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Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Director of Banquet and Event Services

16-Sep-2024
SMX Convention Center | 40844 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

SMX Convention Center


Job Description

The Assistant Director of Banquets and Event Services team to ensure that the coordination of clients' events is seamlessly executed within the facility through specific strategy implementation set forth in the Marketing Plan. He/She is expected to supervise, manage, and implement policy standards, procedures and make sure operational or banquet services guidelines are followed to ensure safety and sanitation for guests and employees; plan, develop, standardized and monitor banquet services and promotional activities to make sure all are within the budgetary limits and management conditions; conduct pre and post-event meetings with the clients to promote guest satisfaction, maintain company image, and customer service improvement within the limits of management policy, procedure and practices; monitor and oversee service quality of all accredited food caterers and booth contractors. 

Promotions Manager

16-Sep-2024
Personal Collection Direct Selling Inc. | 40856 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Personal Collection Direct Selling Inc.


Job Description

As the Promotions Manager, you will be responsible for planning and executing promotional activities on a monthly basis to enhance M Catering's brand visibility and attract new clients. You will work closely with the marketing and sales teams to develop innovative promotional strategies that align with our business goals.

 

Responsibilities:

  • Develop and implement comprehensive promotional plans to increase brand awareness and drive customer engagement.
  • Coordinate promotional campaigns across various channels, including, but not limited to social media and traditional advertising.
  • Collaborate with cross functional teams to create compelling promotional materials.
  • Monitor and analyze the performance of promotional campaigns to optimize effectiveness and ROI.
  • Build relationships with potential clients and industry partners to expand our network and enhance promotional opportunities.
  • Stay updated on industry trends and competitors' promotional activities to identify opportunities for differentiation.

Requirements:

  • Proven experience as a Promo Manager or similar role in the hospitality or events industry, preferably with a catering company.
  • Can provide detailed plans of proposed promotions, including cost sheets and targeted sales outcomes.
  • Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
  • Bachelor's degree in Marketing, Business Administration, or a related field is preferred.

Opersonal Manager

16-Sep-2024
PADIFLY Bali | 40834 - Seminyak, Bali
This job post is more than 31 days old and may no longer be valid.

PADIFLY Bali


Job Description

Qualification :
- Minumum graduated from Diploma or Bachelor degree from hotel school or any relevant background- Minimum 3 years of experiance managing restaurant operation in high - volume, fast paced restaurant enviroment- Mush Exhibit an aptitude for leading, coaching, and driving excellence at every level
- Working knowledge of Microsoft Office.
- Must be highly commited individual, outing, energetic, positivie attitude,
- Well - groomed and presentable.
- Has the abillity to learn and train other on all aspects of operations
- Strong managerial and communication skill are a must
- Willing to work late hours
- Mus be a highly committed individua

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Sore
    • Selasa: Sore
    • Rabu: Sore
    • Kamis: Sore
    • Jum'at: Sore
    • Sabtu: Sore
    • Minggu: Sore
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 01 October 2024

Assistant Manager, Central Deployment

16-Sep-2024
Resorts World at Sentosa Pte Ltd | 40887 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities:

  • Rostering Support: Assist the F&B Deployment Manager in overseeing the deployment team. Help in ensuring all shifts are effectively staffed, managing minor manpower gaps, and supporting in the development of contingency plans. Assist in supervising the processes for:

- Deployment of staff

- Scheduling for Inductions Programs

- Submissions to relevant authorities

- Support the review and analysis of historical trends for Deployment

  • Planning Assistance: Aid in formulating strategies for the rostering process. Contribute to process mapping and efficiency improvements within rostering operations.
  • HR Collaboration: Support collaboration with HR to integrate new team member induction and skill assessment into the rostering system, ensuring staffing meets workforce needs.
  • Business Unit Support: Facilitate communication and coordination with individual business units to ensure effective cross-deployment and optimal resource allocation.
  • Communication: Assist in maintaining clear communication channels to align rostering practices with the division's objectives.
  • Project Support: Help coordinate and manage projects related to rostering, including scheduling, pre-deployment processes, and absence management.
  • Change Management Assistance: Support the design and implementation of change management strategies for transitioning rostering duties from business units.

Requirements:

  • Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
  • Strong communication skills, both written and verbal.
  • Leadership potential, with the ability to assist in guiding and motivating a team.
  • Analytical and problem-solving skills.
  • Capacity to multitask in a fast-paced, diverse environment.
  • Proficiency in Microsoft Office suite.
  • Understanding F&B operations is advantageous.

Manager, Central Deployment

16-Sep-2024
Resorts World at Sentosa Pte Ltd | 40893 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities:

  • Manpower Planning: Oversee the deployment team to ensure all Food & Beverage (F&B) shifts are adequately staffed. Address non-critical manpower gaps and escalate critical shortages, and implementing contingency plans as needed while ensuring optimum productivity for the division. Supervise the processes for:

- Deployment of staff

- Scheduling for Inductions Programs

- Submissions to relevant authorities.

- Support the review and analysis of historical trends for Deployment.

  • Strategic Planning: Formulate detailed strategies for the rostering process. Conduct process mapping to enhance efficiency within rostering operations.
  • HR Partnership: Work closely with the HR to integrate new F&B team member induction and skill assessment processes into the rostering system. This collaboration ensures that staffing aligns with the capabilities and development needs of the workforce.
  • Outlets Coordination: Liaise with individual outlets to facilitate efficient cross-deployment, optimizing resource allocation and addressing unique operational demands.
  • Regular Communication: Maintain ongoing, open communication channels to ensure rostering practices are consistently aligned with the division's overarching objectives.
  • Project Management: Coordinate and execute projects, ensuring on-time completion. Manage the implementation of a comprehensive rostering system, which includes manpower scheduling, pre-deployment processes, and absence management.
  • Change Management: Design and implement a change management strategy for taking over rostering duties from the individual business units to Deployment Team, while building confidence within the division.

Requirements:

  • Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
  • Proven ability in written and verbal communication.
  • Some prior experience in implementing changes, system enhancements, and business process optimization is preferred.
  • Established leadership skills, with a demonstrated capability to lead, coach, and motivate a team.
  • Strong analytical and problem-solving abilities.
  • Ability to multitask and thrive in a dynamic, diverse environment.
  • Proficiency in Microsoft Office suite.
  • Knowledge of F&B operations is beneficial.

Assistant Food and Beverage Manager

16-Sep-2024
SSG Hotels Pte Ltd | 40879 - Singapore
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (opening end 2022, Marriott).

 

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

 

Job Description

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions. Ensuring that the budgets and customer satisfaction are met, and consistent food standards and services.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

 

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

 

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

 

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

 

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

 

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

Restaurant Manager

16-Sep-2024
Ironwood Hotel | 40848 - Tacloban City, Leyte
This job post is more than 31 days old and may no longer be valid.

Ironwood Hotel


Job Description

What We're Looking For:

We have no strict qualifications - we value passion and potential! To apply, send your resume to careers@ironwoodhotel.com or drop it off at Ironwood Hotel. 


Join Us:

Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte. 

For email applications, please use the following e-mail subject: "Last Name, First Name - Position Desired." Attach your resumé/requirements when you compose your email.

Head Pastry/Baker Chef

16-Sep-2024
Ironwood Hotel | 40849 - Tacloban City, Leyte
This job post is more than 31 days old and may no longer be valid.

Ironwood Hotel


Job Description

What We're Looking For:

  • Advanced education or experience, preferably with a degree in Culinary Arts or Pastry Arts, considering training and certification courses related to baking and pastry is an advantage.
  • College undergraduates with relevant experience are welcome to apply.
  • Proven experience as a Head Chef in Pastry or in a similar role within the culinary industry.
  • Strong Creativity, Leadership, and Team Management skills.
  • Excellent knowledge of baking and pastry trends, quality, and service standards. Exceptional communication and customer service skills.

 

Join Us:

Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte. 

For email applications, please use the following e-mail subject: "Last Name, First Name - Position Desired." Attach your resumé/requirements when you compose your email.

Food and Beverage Manager

16-Sep-2024
Ironwood Hotel | 40850 - Tacloban City, Leyte
This job post is more than 31 days old and may no longer be valid.

Ironwood Hotel


Job Description

What We're Looking For:

  • Advanced education or experience, preferably with a degree in Hospitality Management, Hotel and Restaurant Management, Tourism, Business, Communication, or any related course
  • College undergraduates with related experiences can apply.
  • Proven experience as a Food and Beverage Manager or in a similar role within the restaurant industry.
  • Strong leadership and team management skills.
  • Excellent knowledge of food and beverage trends, quality, and service standards. Exceptional communication and customer service skills.

Assistant Banquet Manager | Taguig

16-Sep-2024
Sodexo On- Site Services Philippines, Inc. | 40840 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sodexo On- Site Services Philippines, Inc.


Job Description

The Assistant Banquet Manager is responsible for overseeing the planning, organization, coordination, and supervision of all banquet events. This role is crucial for delivering exceptional service and ensuring guest satisfaction.

 

Duties & Responsibilities:

  • Assist the Line Manager in overseeing operations, staff, and scheduling for events and functions within a hospitality environment
  • Supervise and train banquet staff to ensure exceptional customer satisfaction and service quality
  • Coordinate with departments like the kitchen, housekeeping, and maintenance to facilitate smooth event execution
  • Ensure event spaces are clean, organized, and prepared for guest use
  • Assist with budget preparation, inventory management, and the procurement of supplies and equipment
  • Contribute to the creation of event menus, accommodating guest requests and dietary needs
  • Support event planning and execution, including liaising with guests and vendors, and managing timely and accurate billing
  • Stay informed about hospitality industry trends and offer recommendations for improvements
  • Assist in troubleshooting and resolving issues during events to ensure a positive guest experience
  • Ensure compliance with health and safety regulations, including hygiene and fire safety standards

West - Assistant Outlet Manager/ Outlet Manager

16-Sep-2024
Commonwealth Concepts Pte. Ltd. | 40881 - West Region
This job post is more than 31 days old and may no longer be valid.

Commonwealth Concepts Pte. Ltd.


Job Description

Responsible for outlet operations. Perform ordering of non-food items, monitor and control operational costs, ensure maximum customer satisfaction and handle all staffing issues e.g. appraisal, promotion, hiring, etc. May also plan marketing strategies with Area Manager.

 

Responsibilities

  • Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.
  • Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff. 
  • Maximize sales potential of outlet through local store marketing.
  • Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.
  • Ensure that every staff understand their duties and responsibilities. 
  • Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.
  • Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.
  • Supervise cash flow and handle petty cash payments.
  • Develop and help to implement cashier and administrative systems.
  • Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.
  • Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
  • Supervise operations in outlet and serve customers when required.
  • Handle cashiering when others are not available. Tally cash register and bank in cash daily.
  • Handle customer complaints, maintaining good customer relationships.
  • Review ordering of food for the week. Control food cost by minimizing wastage during food preparation and over-stocking.
  • Guide kitchen new staff on how to prepare items on the menu the PastaMania way. Prepare, check, and taste all batches of food prepared to the outlets, ensure consistency in taste, quantity, colour, temperature, and presentation of food. 
  • Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef
  • Ensure that high standard of hygiene is maintained in the kitchen.
  • Any ah-hoc duties assigned by Management.

 

Requirements

  • Experience in F&B industry
  • Able to perform extended shift duties; weekends & public holidays
  • Enjoys interacting with people and servicing customers
  • Possess good communication skills
  • Able to lead, manage and motivate outlet staff
  • Always keen to get feedback for improvement
  • Is matured and shows good leadership skills

 

Other Information

  • Attractive remuneration/ benefits
  • Location: CCK / West Mall / Fusionpolis / HarbourFront / JEM

 

Director of Food & Beverage

16-Sep-2024
The Arca | 40828 - Wong Chuk Hang, Southern District
This job post is more than 31 days old and may no longer be valid.

The Arca


Job Description

Job Responsibilities:

•           Preparation of budgets, forecast and marketing plans

•           Achievement of budgeted sales, costs and profitability

•           Coordinate with group meeting/banquet planners their specific group requirements

•           Management of all F&B outlets and kitchen operations

•           Supervision of daily paper flow including Proposals, and Function Contracts

•           Development and maintenance of control policy and procedures

•           Responsible for staff training and development

•           Completion of monthly inventory accurately 

 

Job Requirements:

•           Minimum 5 years of solid experience in Hospitality or related industry, with at least 2 years in a senior leadership role 

•           Flexible with work schedule based on operational needs 

•           Good oral and written communications with customers and staff 

•           Experience operation in hotel F&B

•           Strong computer proficiency and having knowledge of F&B related management systems would be an advantage

•           Hong Kong Permanent Resident

 

We offer career opportunities and excellent remuneration package to the right candidate. Please email your full resume with current and expected salary to People & Culture Department .

Yulan Group Limited is an equal opportunity employer. Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

Restaurant Manager / Assistant Restaurant Manager (Zamboanga Del Sur)

16-Sep-2024
Fruitas Holdings Incorporated | 40854 - Zamboanga City, Zamboanga Del Sur
This job post is more than 31 days old and may no longer be valid.

Fruitas Holdings Incorporated


Job Description

This is a full-time on-site role for a Restaurant Manager / Asst. Restaurant Manager located in ZAMBOANGA DEL SUR. The Restaurant Manager / Asst. Restaurant Manager will be responsible for the day-to-day operations, including customer satisfaction, food and beverage quality, and hiring and training staff to ensure high levels of customer service. The Restaurant Manager will also be responsible for overseeing inventory and equipment, and maintaining a safe and clean work environment.

  • Bachelor's degree in Hospitality Management or a related field
  • Minimum of 3 to 5 years experience in the food and beverage industry 
  • Excellent customer satisfaction and customer service skills
  • Ability to hire and train staff
  • Effective communication skills both verbal and written
  • Knowledge of food and beverage industry trends and practices
  • Ability to prioritize and multitask
  • Proven experience working as Assistant Restaurant Manager in a restaurant or food chain set-up
  • Excellent organizational skills
  • Effective communication skills
  • Exceptional customer service skills
  • Can be assigned in ZAMBOANGA DEL SUR 
  • Can start ASAP 
     









 

Restaurant Manager (Japanese Restaurant / Central)

15-Sep-2024
EA RECRUITMENT PTE LTD | 40783 - Central Region
This job post is more than 31 days old and may no longer be valid.

EA RECRUITMENT PTE LTD


Job Description

Basic Salary + Fixed Allowances (UP$3800) + Incentive

Variable Bonus + Meal Provided

Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)

Working location: Orchard

Excellent Welfare & Benefits


 

Job Scope

  • Oversee the service of the restaurant.
  • Make sure the restaurant is running smoothly.
  • Handling guest complaints and feedback to ensure guests satisfaction.
  • Providing coaching and feedback to staffs.
  • Monitoring and maintaining the operating systems of the outlet.
  • Ensuring food quality and hygiene standard is maintained.
  • Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
  • Recording and report all food-related complaints to the Chef immediately.
  • Ensuring team briefings are carried out before each service period.
  • Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
  • Handling emergency and difficult situations.
  • Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
  • Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
  • Developing and implementing service-related training programs.
  • Monitoring inventory levels.
  • Planning weekly rosters.
  • Preparing daily report.
  • Preparing weekly sales report for meeting purpose.
  • Reporting restaurant’s situation daily to General Manager.
  • Performing miscellaneous job-related duties as assigned.

 

Requirement

  • GCE O Level and above
  • 1 – 3 years related experience in F&B Managerial positions

 

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

 

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

 

We regret that only shortlisted candidates will be contacted.

 

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

RESTAURANT MANAGER

15-Sep-2024
YY ONE RESTAURANT PTE. LTD. | 40786 - Central Region
This job post is more than 31 days old and may no longer be valid.

YY ONE RESTAURANT PTE. LTD.


Job Description

Famous Chinese Sauerkraut Fish restaurant, looking for a Restaurant Manager to lead all aspects of our business.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Train new and current employees on proper customer service practices

Requirements:

  • Proven work experience as a Restaurant Manager or similar role
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software & POS
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Benefits:

🚩Monthly Bonus💰

🚩Birthday Voucher🎫

🚩Staff Discount🥘

🚩Annual Leave🏖️

🚩Medical Leave

🚩Medical Claims

🚩Meals Provided 🍽️

Restaurant Floor Manager

15-Sep-2024
Team Meet Pte Ltd | 40787 - Central Region
This job post is more than 31 days old and may no longer be valid.

Team Meet Pte Ltd


Job Description

  • Supervise and manage all floor staff, including waitstaff, hosts/hostesses, and bartenders.
  • Ensure high standards of service and hospitality are consistently delivered.
  • Handle guest inquiries, complaints, and feedback professionally and promptly.
  • Coordinate with the kitchen to ensure timely and accurate delivery of orders.
  • Maintain a clean, organized, and visually appealing dining area.
  • Assist in training and development of new and existing staff.
  • Monitor inventory levels and order supplies as needed.
  • Implement and maintain health and safety standards.
  • Assist in scheduling staff shifts and managing labor costs.
  • Promote a positive work environment and motivate the team to achieve excellence.
  • Oversee daily opening and closing procedures.
  • Develop and implement marketing strategies to attract new customers and retain existing ones.
  • Analyze sales and performance data to make informed recommendations for improvements.
  • Assist in organizing and promoting special events and wine tastings.

    Qualifications:
  • Proven experience as a Floor Manager or similar role in a restaurant or wine bar.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Knowledge of food and beverage operations, including wine service.
  • Strong organizational and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays.
  • Experience in hospitality management or related fie­ld is a plus.

     Benefits:

  • Competitive salary
  • Health insurance
  • Staff meals
  • Opportunities for professional development
  • Positive and inclusive work environment

Outlet Manager - 527 Pasir Ris

15-Sep-2024
Kopitiam Investment Pte Ltd | 40791 - Central Region
This job post is more than 31 days old and may no longer be valid.

Kopitiam Investment Pte Ltd


Job Description

COMPANY DESCRIPTION

Started in 1988, Kopitiam strived to bring the True Singapore Taste to everyone in Singapore by making available favourite local dishes conveniently at affordable prices. In 2018, NTUC Enterprise acquired Kopitiam to further strengthen its value proposition ie. making familiar cooked food affordable in a clean environment.

In November 2019, the 4 Social Enterprises i.e. NTUC FairPrice, NTUC Foodfare, Kopitiam and Link, came together under the FairPrice Group. The Mission is to serve the people of Singapore in meeting their needs under the Everything Food Made Easy philosophy. Under the Group, Kopitiam & NTUC Foodfare were combined as a single Food Services business unit to better nourish generations through cooked food in our multi-format at food courts in malls, coffee shops, hawker centres and quick-service cafes and kiosks. We serve ~2 million customers with >100M meals a year across >100 outlets islandwide.

RESPONSIBILITIES

Reporting to the Area Manager, your responsibilities include but are not limited to:

  • Manage and ensure smooth operation of the food court (aircon/ Non-aircon).
  • Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
  • Provide development plans to team members in accordance with the company's KPI.
  • Identify relevant courses for the team members.
  • Monitor the outlet’s Profit and Loss and provide solutions to improve the bottom line.
  • Propose activities according to market needs.
  • Provide yearly sales budget proposals for the outlet.
  • Maintain good working relationships with landlords, relevant authorities/ agencies, licensees, and sub-contractors.
  • Assist inspectors of relevant authorities/ agencies such as NEA, MUIS, and Civil Defense during outlet inspection and follow-up actions.
  • Liaise with landlords on building matters, joint promotions, and events.
  • In charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees.
  • Responsible for sourcing and recommending suitable food types to fill up vacant stalls.
  • Conduct regular checks on food quality and provide feedback to licensees.
  • Ensure selling prices of stalls according to licensee agreements.
  • Assess and provide evaluation of subcontractors' performance.
  • Supervise and provide guidance to licensees and cleaning contractors to provide high-quality of service and achieve housekeeping excellence.
  • To plan and carry out M&E works according to schedule.
  • Administration
    • Planning work schedule of the team.
    • Review staff performance and provide recommendations on staff confirmation, promotion, and training to enhance their work performance.
    • Handle disciplinary issues, grievances, disputes and work tension among the team.
    • Handles the termination procedures as per company’s guideline.
    • Effectively communicate company policies and procedures to team members, licensees and contractors etc.
    • Accountable for outlet float money, petty cash and daily sales collection.
    • Responsible for ensuring licensees’ daily sales received, are correct and being bank in.
    • Timely submission of outlet reports.
    • Prepare and submit monthly Branch Manager reports to Area/ Assistant Area Manager.
    • Ensure proper cost control on all expenses according to budget.
    • Carry out necessary actions against licensees and contractors for non-conformance in service, housekeeping and agreements.
    • Any other assigned tasks

QUALIFICATIONS

  • Preferably with a Diploma in F&B, supply chain or related courses
  • Preferably with at least 3 years supervisory role in the F&B sector
  • Possess good knowledge of WSHA, HACCP & MUIS regulations
  • Hands-on with good problem-solving skills relating to food court operations and customer issues
  • Ability to foster positive working relationships

Japanese Restaurant Assistant Manager (Front of House)

15-Sep-2024
RK Recruitment Pte. Ltd. | 40800 - Central Region
This job post is more than 31 days old and may no longer be valid.

RK Recruitment Pte. Ltd.


Job Description

Job Info:

Working days: 5 days/week
Working hours: 12:00 pm–3:00 pm, 6:00 pm–10:30 pm
Salary: Basic up to $4000

Job Scope:

  • Take reservations and enquire purpose of visit.
  • Greet each guest promptly, courteously with eye contact, smile and good body posture.
  • Present menu and share promotions, specials and items that are not available.
  • Take food orders, repeat orders to guests and inform guest of estimated time to serve.
  • Supervise preparation/ topping up of mise-en-place for side station.
  • Key orders in the Point-of-Sale system efficiently.
  • Supervise the checking of food and beverage inventories and stocks are completed in a consistent and accurate manner.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Supervise opening, operating and closing procedures.
  • Ensure systems are in place to maintain the required standards of professionalism, cleanliness and service delivery.
  • Delegate duties & responsibilities to servers and captains.
  • Ensure staffs to adhere to all company procedures.
  • Supervise the implementation of plans to improve and standardize all aspects of operations.
  • Ensure all new team members are inducted, mentored and trained thoroughly. alongside the Restaurant Manager
  • Ensure excellent communication exists within the restaurant.
  • Demonstrate a positive attitude in the workplace; understand and act on team members’ motivations to help them continually perform their best.

 

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

executive chef

15-Sep-2024
Company Confidential | 40804 - Central Region
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Executive chef/head chef

Chinese cuisine

- Planning and managing kitchen staff.

- Maintain hygiene and safety standards

- Training kitchen staff/cook

- Manage inventory/ food cost

- Manage portion control and presentation.

- Ensure quality of food .

- Creation of menu

- Positive approach

- Address customer feedback and make adjustments.

Qualification

Proven experience

Knowledge of culinary techniques Strong leadership and communication.

Basic English and Chinese , spoken and written.

Head Chef (Central Kitchen)

15-Sep-2024
Aikit Pte Ltd | 40801 - Clementi, West Region
This job post is more than 31 days old and may no longer be valid.

Aikit Pte Ltd


Job Description

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space.  Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

When it comes to serving our customers, we believe it is not only about value but providing consistently quality and innovative products.

Job Overview

We are looking for a Head Chef with a strong background in the food industry, a mindset for continuous improvement and can adapt quickly in a startup environment to join our team in Singapore.   The selected candidate will lead a team of culinary professionals to ensure the consistent delivery of quality food while optimizing efficiency and profitability taking into consideration the compliance of food safety and hygiene standards.

Responsibilities

  • Direct all operations within the central kitchen, ensuring production targets and product quality are met
  • Manage production schedules and formulate new food production standards and SOPs
  • Investigate production and quality issues, recommend solutions, and implement waste reduction strategies
  • Supervise staff to maintain high standards in portion sizing and overall output levels
  • Manage inventory levels and supplies, ensuring adequate stock levels while minimizing waste and spoilage.  Maintain inventory and tract expenses.
  • Accurately calculate food costs and set SOPs for consistent food preparation and delivery
  • Implement portion control measures to minimize wastage and maximize profitability
  • Liaise with suppliers to negotiate costs and source high-quality ingredients
  • Monitor market trends to optimize ingredient quality and availability
  • Conduct regular quality checks to ensure food meets company standards for taste, temperature, and presentation
  • Coordinate food production schedules, stock management and quality assurance processes
  • Ensure cleanliness of the kitchen, equipment and workstations in compliance with hygiene standards
  • Monitor and manage the central kitchen's profit and loss statement
  • Implement cost control measures, adhere to budget constraints and optimize revenue
  • Analyse financial data and operational metrics to identify improvement opportunities

Requirements

  • At least 5 years relevant experience working in catering/banqueting or in a production kitchen
  • Recognized culinary qualification or similar discipline
  • Good knowledge in menu planning and food costing
  • Passionate about food product development and approaches food in a creative way
  • Able to work under pressure in a fast paced, dynamic and challenging work environment
  • Meticulous with strong organizational & planning skills
  • Excellent leadership & supervisory skills 
  • A team player with positive attitude and good communication/interpersonal skills
  • Possess Food Hygiene & Safety Certificate
  • Ability to commence work within short notice 

Benefits

  • Annual Bonus (AWS)
  • CPF Contribution
  • Annual Leave Benefit
  • Medical & Hospitalization Benefits
  • Referral Incentive of $300
  • Free Staff Uniform
  • Staff Purchase Discount
  • Training & Development Opportunities
  • Positive Working Environment

Working Hour

  • 5-days work week: 8.30am to 5.30pm

Work Location

239 Pandan Loop, #03-04 Food Concept@Pandan, Singapore 128425

Restaurant Assistant Manager

15-Sep-2024
TASTE CHRONICLE PTE. LTD. | 40793 - Geylang, Central Region
This job post is more than 31 days old and may no longer be valid.

TASTE CHRONICLE PTE. LTD.


Job Description

The Restaurant Assistant Manager supports the Restaurant Manager in overseeing the daily operations, ensuring customer satisfaction, maintaining high food quality, and ensuring that staff are productive and motivated. This role also involves administrative tasks, staff management, and ensuring that health and safety regulations are followed.

Key Responsibilities:
1. Operations Management:
  • Assist in managing daily restaurant operations to ensure smooth service flow.
  • Ensure cleanliness, food safety, and presentation standards are maintained.
  • Manage inventory, placing orders for supplies, and controlling stock levels.
  • Monitor food quality and presentation to ensure compliance with standards.
2. Staff Management:
  • Supervise and provide guidance to team members, ensuring high standards of service.
  • Schedule shifts and ensure proper staffing levels during busy periods.
  • Assist with hiring, training, and evaluating staff performance.
  • Handle staff conflicts and promote a positive work environment.
3. Customer Service:
  • Address and resolve customer complaints or issues in a professional manner.
  • Ensure all guests are greeted warmly and receive prompt and attentive service.
  • Monitor customer satisfaction and implement improvements when needed.
4. Financial Management:
  • Assist in managing the restaurant’s budget and controlling costs.
  • Monitor sales performance and work with management to achieve revenue targets.
  • Handle cash management, including daily reconciliations and deposits.
5. Health and Safety Compliance:
  • Ensure the restaurant adheres to food safety regulations and health standards.
  • Maintain a safe and clean environment for both customers and staff.
  • Conduct regular health and safety audits.
6. Administrative Duties:
  • Prepare reports on sales, labor costs, and customer feedback for management.
  • Assist in marketing and promotional activities to boost sales.
  • Handle administrative tasks such as inventory reports, scheduling, and payroll.
Qualifications:
  • Diploma or degree in hospitality, F&B management, or a related field is a plus.
  • Prior experience in a supervisory or assistant management role in the F&B industry.
  • Strong leadership and organizational skills.
  • Ability to work under pressure and handle multiple tasks.
  • Excellent communication and customer service skills.
  • Knowledge of food safety and hygiene regulations.
Working Conditions:
  • Must be willing to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and manage a fast-paced environment.
Reports to:
  • Restaurant Manager or General Manager.

Assistant Restaurant Manager

15-Sep-2024
Positano | 40802 - Rochor, Central Region
This job post is more than 31 days old and may no longer be valid.

Positano


Job Description

Positano Risto is a renowned establishment dedicated to delivering exceptional dining experiences with a focus on halal Italian cuisine. We pride ourselves on our commitment to quality, customer satisfaction, and creating a positive work environment. We are seeking a motivated and experienced Assistant Restaurant Manager to join our team and help us maintain the high standards our guests have come to expect.

Job Overview:

The Assistant Restaurant Manager will support the Restaurant Manager in overseeing daily operations, ensuring a seamless dining experience for guests, and managing staff. This role requires a hands-on leader with strong organizational skills and a passion for hospitality. The ideal candidate will be adept at problem-solving, staff management, and maintaining high standards of service and operational efficiency.

Key Responsibilities:

Operational Management:

  • Assist in the daily management of restaurant operations, including opening and closing procedures.
  • Ensure all aspects of the restaurant are operating smoothly, including front-of-house and back-of-house areas.
  • Monitor and maintain high standards of cleanliness and organization throughout the restaurant.

Staff Supervision and Development:

  • Support the recruitment, training, and scheduling of restaurant staff.
  • Provide guidance and leadership to employees, fostering a positive and productive work environment.
  • Conduct performance evaluations and offer constructive feedback to team members.

Customer Service:

  • Ensure that guests receive exceptional service by maintaining a focus on guest satisfaction.
  • Address and resolve any customer complaints or issues promptly and professionally.
  • Monitor guest feedback and implement improvements to enhance the table service dining experience.

Inventory and Supplies Management:

  • Assist in managing inventory levels and ordering beverage and table top supplies as needed.
  • Ensure proper handling and storage of food and beverage items to maintain quality and compliance with safety standards.
  • Conduct regular inventory checks and manage waste to control costs.

Financial Management:

  • Assist in managing the restaurant’s budget and financial performance.
  • Oversee cash handling procedures, including daily reconciliation and deposits.
  • Help in achieving sales targets and controlling operational costs.

Compliance and Safety:

  • Ensure adherence to all health and safety regulations and food safety standards.
  • Conduct regular inspections and maintain compliance with regulations.
  • Implement and enforce restaurant policies and procedures.

Marketing and Promotions:

  • Assist in the development and execution of marketing strategies and promotional activities.
  • Engage with guests and gather feedback to drive improvements and increase customer loyalty.

Qualifications:

  • High school diploma or equivalent; associate or bachelor’s degree in hospitality management or related field preferred.
  • Minimum of 5 years of experience in a restaurant or food service environment, with at least 2 years in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations and resolve conflicts effectively.
  • Proficiency in restaurant management software and POS systems.
  • Knowledge of health, safety, and sanitation regulations.

Rewards:

  • Excellent salary, benefits and incentives
  • 5 day week
  • Opportunity for growth and career development
  • Great culture of teamwork
  • Sign on bonus of $1000 if you start within a week, $750 within 2 weeks, and $500 within a month, payable upon your confirmation.

 

 

 

 

Director, ESL Enrollment (Spanish Required) - Costa Rica

15-Sep-2024
Maximo Nivel | 40798 - San Jose, Occidental Mindoro
This job post is more than 31 days old and may no longer be valid.

Maximo Nivel


Job Description

ORGANIZATION
Maximo Nivel is a leading language training center and we are very well known for our “Native English Program.” The Native English Program is clearly defined by our dedication to excellent teaching, professionalism in everything we do, and great client service. Maximo Nivel is a hard-working and professional group—and these are the kind of teachers we look for.
DESCRIPTION

The Director of National Programs leads enrollment to the Native English Program for the Maximo Nivel institute in San Jose, Costa Rica. The National Director is responsible for sales, client service, class scheduling, diagnostic testing, and matriculation. The Director of National Programs manages a team of 2-3 shared office staff.

A major component of the position is managing the front office (“the store”) and the daily logistics of opening, closing, cashing out, and enrolling learners into English classes. It’s also important to generate excitement, both within the National Programs Team and the client base, about providing great client service and meeting matriculation goals every month!


The Director of National Programs works directly with individuals to matriculate them into Maximo’s Native English Program. The Director also works with corporate clients to sell group programs to hotels, banks, restaurants, tour operators, and other businesses. The National Director works very closely with the Academic Director in terms of providing great client service to students and clients, scheduling classes, and maximizing the number of matriculations each month.

As a member of the Executive Team, the National Director also works closely with the Country Manager and the Director of International Programs.


QUALIFICATIONS - Bachelor’s Degree; Master’s Degree preferred
- TEFL, TESOL, or CELTA Certification preferred
- Fluent English; Advanced Spanish required
- 2-5 years professional experience, ideally in sales or client service
- Strong administrative and organizational skills; attention to detail
- Excellent computer skills including Excel, Word, PowerPoint, and G-Suite
- Strong team skills and a “love” for team training; Must be ready to lead and manage a cross-cultural team. Excellent interpersonal skills.
- Focused on results—increasing matriculations and delivering great client service. Adept at setting goals and managing competing priorities.
- Metric driven; able to understand, analyze, and present data to support business decisions.

SALARY & BENEFITS -

  • Fixed-base salary + Monthly bonus -
  • 2-4 weeks paid annual vacation -
  • 13 holidays per year -
  • Free Advanced Spanish language classes -
  • Work visa assistance

APPLY
Email CV/Resume in PDF format: [email protected]To apply, email [email protected]

Assistant Manager, Front Office (Duty Manager)

15-Sep-2024
RK Recruitment Pte. Ltd. | 40799 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

RK Recruitment Pte. Ltd.


Job Description

Job Info:

Working days: 5 days/week
Working hours: Fair rotational shifts

Job Scope:

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

 

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Farm Hotel Manager

14-Sep-2024
Company Confidential | 40712 - Alfonso, Cavite
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Role: We are seeking a dynamic and experienced Farm Hotel Manager/ Guest Relations Officer to oversee daily operations, manage staff, and ensure guest satisfaction.
Responsibilities include coordinating bookings, maintaining the property, and delivering outstanding service.

Key Responsibilities:
• Manage day-to-day hotel operations.
• Lead and train staff.
• Oversee guest services and resolve issues.
• Maintain hotel facilities and grounds.
• Develop and implement marketing strategies.

Requirements:
• Proven experience in hotel or hospitality management.
• Strong leadership and organizational skills.
• Excellent communication and customer service abilities.
• Knowledge of farm operations is a plus.

Benefits:
• Competitive salary.
• Opportunities for professional growth.

Banquet Manager

14-Sep-2024
L' Fisher Hotel | 40753 - Bacolod City, Negros Occidental
This job post is more than 31 days old and may no longer be valid.

L' Fisher Hotel


Job Description

Qualifications:

  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum of 3 years experience in banquet or event management, preferably in a hotel industry
  • Proven leadership skills with the ability to motivate and inspire a team
  • Strong organizational and time management skills, with the ability to multitask and prioritize effectively
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients and staff at all levels
  • Knowledge of food and beverage operations, including banquet service techniques and industry trends
  • Proficiency in Microsoft Office suite and event management software

Key Responsibilities:

  • Plan, coordinate, and execute all banquet and event operations, including set-up, service, and breakdown
  • Manage banquet staff, training, scheduling, and performance management
  • Collaborate with clients to understand their event requirements and ensure all details are executed flawlessly
  • Maintain inventory of banquet supplies and equipment, ensuring adequate stock levels at all times
  • Monitor and adhere to budgetary guidelines, controlling costs while delivering high-quality service
  • Uphold company standards for cleanliness, safety, and sanitation in all banquet areas
  • Foster a positive working environment, promoting teamwork and professional development among banquet staff

Assistant Safety & Security Manager

14-Sep-2024
Hilton Bali Resort | 40780 - Banjar, Bali
This job post is more than 31 days old and may no longer be valid.

Hilton Bali Resort


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Safety & Security Manager will drive the hotel's asset protection, safety, and shortage awareness and prevention initiatives. In addition, this role should maintain a good relationship with the local administration. 

What will I be doing?  

As the Assistant Safety & Security Manager, you will be responsible for performing the following tasks to the highest standards: 

  • Assist the Safety & Security Manager in managing the daily functions of the department to ensure protection of hotel assets, associates, guests, team members and their properties. Maintain logs, certifications and documents required by law and Standard Operating Procedures.  
  • In charge of all department’s Security post designations and arrangements.  
  • Cover the duties of the Safety & Security Manager in his absence. 
  • Implement and supervise regularly Hilton International’s Safety & Security Management and Fire Prevention Regulations across all departments. 
  • Implement laws and regulations of the People’s Republic of China and Local Municipal Government. 
  • Organize daily patrols and security checks throughout the Hotel. 
  • Report and remove any potential accident or fire hazards to the Management. 
  • Plan emergency procedures for fire and security as well as organize drills. 
  • Conduct on-site guidance and rescue work for emergencies such as fire and explosions.  
  • Conduct safety and fire prevention training to team members and advanced training to Safety & Security Officers. Organize drills for Hotel’s Voluntary Fire Brigade members. 
  • Investigate and prevent fire accidents, illegal or criminal cases in the Hotel. 
  • Dispose fire control and monitoring equipment appropriately. 
  • Work out security plans and organize security officers to ensure the safety of guests during VIP activities.  
  • Establish and maintain good working relationships with PSB, the Fire Control Bureau and other relevant government organizations.  
  • Ensure that reporting and servicing deadlines are met. 
  • Comply with the Hilton Team Members Handbook and all Hotel policies and procedures. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.  
  • Carry out other reasonable duties and responsibilities as assigned. 

What are we looking for? 

An Assistant Safety & Security Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • College graduate or equivalent. 
  • At least 5 years of experience in security and fire control fields. 
  • More than 5 years of working experience in management. 
  • Certified Fire Safety Administrator and Chief Security issued by National Vocational Qualification Certification. 
  • Proficient with safety measures in accordance with national law and regulations as well as local rules and regulations of the city. 
  • Knowledgeable of hotel security management and etiquette. 
  • Able to deal with emergency cases and incidents. 
  • Able to maintain good relationships with public security organizations as well as all departments in the hotel. 
  • Proficient in verbal and written communications.  
  • Able to prepare business documents. 
  • Capable of training team members. 
  • Literacy in English to meet business needs, preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Assistant Manager

14-Sep-2024
Webforest Digital Solutions | 40759 - Cagayan de Oro, Misamis Oriental
This job post is more than 31 days old and may no longer be valid.

Webforest Digital Solutions


Job Description

Qualifications:

  • Bachelor’s degree in Hotel & Restaurant Management, Hospitality, Business Administration or equivalent
  • Previous supervisory experience, preferably within a restaurant or in food industry is a plus
  • Intermediate accounting and arithmetic skills
  • Excellent conflict resolution abilities
  • Strong leadership skills
  • Can easily adapt in new environment
  • Ability to work evenings, weekends & holidays
  • Willing to start asap

 

Duty Manager

14-Sep-2024
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 40714 - Central Region
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

  • Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
  • To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
  • Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
  • Ensure that departmental standard, policies, and procedures are maintained.
  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
  • Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
  • Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
  • Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

  • Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
  • Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
  • Commitment to work rotating shift and any day, including weekends and public holidays.
  • Great communication skills, ability to interact with guests, employees and third parties
  • High attention to details.
  • Ability to multi-task and work efficiently in a fast-paced environment.

Assistant Manager, Front Office (Duty Manager)

14-Sep-2024
Oasia Hotel Singapore | 40715 - Central Region
This job post is more than 31 days old and may no longer be valid.

Oasia Hotel Singapore


Job Description

Responsibilities:

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Assistant Manager, Front Office (Duty Manager)

14-Sep-2024
Oasia Hotel Singapore | 40717 - Central Region
This job post is more than 31 days old and may no longer be valid.

Oasia Hotel Singapore


Job Description

Job Description:

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements:

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

JAPANESE Chef / Head Chef

14-Sep-2024
SIY PTE. LTD. | 40720 - Central Region
This job post is more than 31 days old and may no longer be valid.

SIY PTE. LTD.


Job Description

🐟IZAKAYA NININGASHI 🐟

Requirement

🍣Japanese Restaurant Chef 🍣

🚭Smoker are not welcomed

🍽Required to learn customer service

✌️Required to have an experience more than 5 years in Japanese Restaurant.

💪The person who loves F&B and wants to grow in this industry are welcomed!

Job Scope

🏮Arrange new menu with seasonal supply.

🏮Ordering to Japan cargo supplier. Required to know Japanese language.

🏮Assist and support the Japanese general manager in tasks.

🏮Be an active team player during operation to ensure the smoothest and best service and best foods for customers.

🏮During operation, coordinate well with the service manager to make better operation, and be able to make quick decisions based on the situation on tasks to prioritize.

🏮As a Japanese restaurant, we follow our company policy to provide the best Japanese hospitality. As part of your training, we will teach new staff the proper procedures.

If you love all things Japan or have an interest in Japanese food and sake, we’d love to have you here! Prior experience not necessary. We believe that a willingness to give one’s best and a forward-looking energy are more important than skills and knowledge.

-Work hours: Whole day 10:30am - 11pm (break time 3:00pm - 5:00pm)

- Staff Meal

- Salary Increment Based on Performance.

- Every staff is required to help each other in housekeeping, dishwashing

- CPF contribution

- 7 days AL / 14 days ML

Location

2 Craig Road Singapore 089667

119 East Coast Road Singapore 428806

Executive Assistant Manager

14-Sep-2024
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 40729 - Central Region
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

Executive Assistant Manager

The Role

  • Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
  • Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
  • Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
  • Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
  • Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
  • Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
  • Act as a public relations representative to enhance hotel and brand awareness within the local community.
  • Encourage team member involvement in community organizations, activities, and businesses.
  • Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
  • Perform other duties as assigned and may serve as manager on duty.
  • Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
  • Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

  • Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
  • Three years management experience in a high-level operations role or an equivalent combination of education and experience
  • Type and level of experience required may vary slightly based on size and complexity of the property
  • Must speak local language(s)
  • Other languages preferred

RESTAURANT MANAGER

14-Sep-2024
GASTRONOMIQUE PTE. LTD. | 40734 - Central Region
This job post is more than 31 days old and may no longer be valid.

GASTRONOMIQUE PTE. LTD.


Job Description

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Junior Sous Chef

14-Sep-2024
The Flying Squirrel | 40771 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Flying Squirrel


Job Description

Company Overview

The Flying Squirrel is a modern casual dining restaurant which serves modern Japanese tapas-style dishes.
We aim to provide excellent service to our customers with fun, casual and unconventional experience.

We are now looking for the right candidate for the position of Junior Sous Chef to grow with us:

Responsibilities and Duties

  • Create Japanese or Japanese inspired dishes with various main ingredients in a modern and exciting presentation.
  • Equipped with good culinary skills. Able to prepare all types of sushi, including maki and nigiri would be an advantage.
  • Attentive, Sharp and has good initiative to assist management team in all duties related to restaurant management.
  • Manage all food preparation activities well. Able to train new staff.
  • Able to communicate well with Management and able to manage & ensure staff follow company rules and regulations.
  • Good inventory management skills including wastage control.
  • Good leadership quality, honest and responsible. Able to understand importance of top down people management.
  • Maintain high level of hygiene principles and willing to take the initiative to upkeep and maintain restaurant's good image.
  • Perform other duties as assigned by the Management

Requirements and Qualifications

  • Minimum 3 years Work experience as a CDP or Chef.
  • Good knowledge of Japanese cuisine and its recipes would be an advantage but not required.
  • Must be able to have management type mindset and able to work well with management team to ensure the success of the business.
  • Must possess a passion for good customer service.
  • Team player with good initiative and attitude
  • Basic Food Hygiene and Basic Health and Safety certificates (required)
  • FHA &/or Certification from a culinary school is an advantage

Sous Chef (Korean Cuisine) - (Changi / UP$4000) [FH|FS]

14-Sep-2024
MCI Career Services Pte Ltd | 40763 - Changi, East Region
This job post is more than 31 days old and may no longer be valid.

MCI Career Services Pte Ltd


Job Description

We are seeking those who have a strong interest in Korean cuisine.

Responsibilities:

  • Assisting the head chef with recipe development, menu planning, and general kitchen management
  • Supervising kitchen employees to make sure they adhere to procedures, uphold hygienic standards, and operate effectively
  • Cooking Korean food as directed by recipes
  • Arranging and stocking ingredients, keeping an eye on supplies to make sure they're all fresh, and managing inventories.
  • Making certain that the food is aesthetically pleasing and up to the restaurant's standards of quality.
  • Addressing and fixing any problems in the kitchen

Requirement

  • Possess experience in Korean Cuisine is an advantage
  • Comfortable to work rotational shifts. 

Benefits:

  • $3000 - $4000
  • Rotating 8Hrs/day (Morning, Noon, Night)
  • 5-6 Days Work Week (Including Weekends and PH)
  • Location: Changi
  • AWS + VB

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Executive Assistant Manager (Hotel Operations)

14-Sep-2024
Worldwide Hotels Management (H) Pte. Ltd. | 40730 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

Worldwide Hotels Management (H) Pte. Ltd.


Job Description

The Role - Executive Assistant Manager

  • Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
  • Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
  • Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
  • Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
  • Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
  • Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
  • Act as a public relations representative to enhance hotel and brand awareness within the local community.
  • Encourage team member involvement in community organizations, activities, and businesses.
  • Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
  • Perform other duties as assigned and may serve as manager on duty.
  • Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
  • Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

  • Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
  • Three years management experience in a high-level operations role or an equivalent combination of education and experience
  • Type and level of experience required may vary slightly based on size and complexity of the property
  • Must speak local language(s)
  • Other languages preferred

PASTRY CHEF

14-Sep-2024
DAVAO LUXUR VENTURES CORPORATION | 40754 - Davao City, Davao del Sur
This job post is more than 31 days old and may no longer be valid.

DAVAO LUXUR VENTURES CORPORATION


Job Description

· Certificates in culinary arts, pastry-making, baking or relevant field

· Proven experience as Pastry Chef, baker or relevant role

· Willingness to replenish professional knowledge

· In-depth knowledge of sanitation principles, food preparation and baking techniques

· Monitor and check the quality and condition of equipment and baking ingredients

· Observes standard operating procedures in food production

· Able to work quickly and accurately under pressure

· Ability to work shifts, over weekends, and on holiday, as required

· Good communication, team and task management

· Attention to detail, creativity, organizing and leadership skills

· Adaptable and teachable

· Can start immediately

Japanese Head Chef

14-Sep-2024
Proper Concepts Pte. Ltd | 40737 - Downtown Tanjong Pagar, Central Region
This job post is more than 31 days old and may no longer be valid.

Proper Concepts Pte. Ltd


Job Description

Job description:

  • Create, develop, and innovate handroll recipes that maintain authenticity while appealing to diverse customer preferences.
  • Ensure all handrolls are prepared with fresh, high-quality ingredients and follow traditional Japanese techniques.
  • Standardize recipes to ensure consistency across all dishes.
  • Stay updated with culinary trends and continuously improve the menu to attract and retain customers.
  • Supervise and manage all kitchen operations, ensuring efficient workflow and timely food delivery.
  • Oversee food preparation, presentation, and portion control.
  • Ensure the kitchen is well-organized and stocked with all necessary ingredients and supplies.
  • Enforce cleanliness, hygiene, and food safety regulations according to local health standards.
  • Lead and mentor the kitchen team, providing training on food preparation techniques, knife skills, and plating.
  • Conduct regular performance evaluations and provide constructive feedback to staff.
  • Schedule kitchen staff to ensure adequate coverage during busy times while maintaining a smooth and efficient operation.
  • Conduct regular quality checks of ingredients, food presentation, and portion sizes to maintain the highest standards.
  • Monitor kitchen output to ensure food consistency and customer satisfaction.
  • Minimize waste and control food costs by managing portion sizes and inventory levels effectively.
  • Manage the procurement of fresh ingredients, ensuring the quality and timely delivery of seafood, vegetables, and other supplies.
  • Work closely with suppliers to maintain the best quality of ingredients while keeping costs under control.
  • Monitor and manage inventory, ordering ingredients as needed while preventing overstock or spoilage.
  • Work closely with the outlet manager and front-of-house team to ensure smooth coordination between the kitchen and dining area.
  • Participate in menu tastings, customer feedback sessions, and special event planning.
  • Ensure the kitchen complies with local health regulations and food safety standards.
  • Implement and monitor food storage, sanitation, and preparation practices.
  • Maintain all kitchen equipment and ensure it is functioning properly and safely.
  • Manage the kitchen’s financial performance, controlling food costs and minimizing waste.
  • Work with the management team to develop and adhere to the kitchen’s budget.

Job requirement:

  • Extensive experience in Japanese cuisine, specifically with sushi and handroll preparation.
  • Proven leadership experience in a professional kitchen environment.
  • Strong understanding of Japanese culinary techniques and food culture.
  • Excellent knife skills and knowledge of handling seafood, rice preparation, and seasoning.
  • Knowledge of food safety and sanitation standards.
  • Ability to work under pressure and maintain high-quality standards in a fast-paced environment.
  • Creative with strong problem-solving skills.
  • Experience in menu development and food costing.
  • Strong organizational skills and the ability to manage a busy kitchen with multiple orders simultaneously.
  • Full-time position with a requirement to work evenings, weekends, and holidays.
  • High-pressure kitchen environment, requiring excellent time management and attention to detail.

Assistant Manager - Front Office

14-Sep-2024
Andaz Singapore | 40718 - East Region
This job post is more than 31 days old and may no longer be valid.

Andaz Singapore


Job Description

Come join us to express your Andaz as Assistant Manager – Front Office if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office (Duty Manager) is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. This includes providing support and guidance to fellow associates to ensure a successful and effective operation.

Your Profile

  • Ideally with a university degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office in a hotel.
  • Well-developed communication and customer relations skills.
  • Exceptional customer service skills and proven problem-solving skills.
  • Strong Leadership qualities including professionalism and excellent presentation.
  • A can-do attitude.

Benefits

  • 5 days work week (Incusive Weekend/PH)
  • Medical, Dental and Optical benefits
  • Staff discount
  • Duty meals provided
  • uniform provided
  • Applicable midnight allowance & OT
  • Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Housekeeping Manager (Hospitality)

14-Sep-2024
Laguna Hotel Holdings Pte Ltd | 40728 - East Region
This job post is more than 31 days old and may no longer be valid.

Laguna Hotel Holdings Pte Ltd


Job Description

JOB DESCRIPTION

Reporting to the Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

  • Overall smooth operations of the Hotel housekeeping operations.
  • Familiar Current with the latest housekeeping and laundry technology.
  • Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
  • Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
  • In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

  • Preferably a Bachelor's degree in Hotel Management or relevant discipline.
  • Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
  • Knowledgeable in Housekeeping operation and cleaning methods.
  • Have excellent English communication skills both in written and spoken.
  • Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

Hotel Valet (Head/Executive)

14-Sep-2024
1969 Business Suites | 40701 - Ipoh, Perak
This job post is more than 31 days old and may no longer be valid.

1969 Business Suites


Job Description

Job Title: Hotel Valet Attendant
Location: 1969 Business Suites, Perak, Ipoh
Job Type: Full Time Contract
Salary: Full Time Contract (RM2,000 to RM2,500) excluding valet commission

Job Description:

1969 Business Suites Group of Hotels is seeking a courteous and reliable Valet Attendant to provide exceptional parking services for our guests. The ideal candidate will have excellent driving skills, a strong focus on customer service, and the ability to work in a fast-paced environment while ensuring the safety and care of guest vehicles.

Key Responsibilities:

  • Greet arriving guests in a professional and friendly manner.
  • Safely park and retrieve guest vehicles in a timely manner.
  • Assist guests with luggage and provide directions or information as needed.
  • Maintain a clean and organized valet parking area.
  • Ensure the security of guest vehicles and belongings while in the hotel’s care.
  • Provide excellent customer service and handle guest requests or concerns with care.
  • Maintain accurate records of parked vehicles, including ticketing and key management.
  • Assist with managing traffic flow in front of the hotel, ensuring a smooth and efficient experience for all guests.
  • Communicate with the front desk and other departments as needed to coordinate guest services.

Requirements:

  • Valid driver’s license with a clean driving record.
  • Previous experience as a valet or in a similar role is preferred.
  • Excellent driving skills with the ability to operate both manual and automatic vehicles.
  • Strong customer service skills and a friendly, positive attitude.
  • Ability to work under pressure and handle a fast-paced environment.
  • Physical ability to stand for long periods and run to retrieve vehicles.
  • Flexibility to work in shifts, including weekends and public holidays.
  • Professional appearance and demeanor.
  • Good communication skills in [languages required, e.g., English and Malay].

Benefits:

  • Competitive salary and opportunities for overtime.
  • Meals Provided, Uniform Provided etc
  • Opportunities for career growth and development.
  • A friendly and supportive working environment.

Rooms Division Manager

14-Sep-2024
The Westin Resort Nusa Dua Bali | 40779 - Jakarta
This job post is more than 31 days old and may no longer be valid.

The Westin Resort Nusa Dua Bali


Job Description

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Housekeeping, Laundry, Spa & Recreation) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

• Verifies that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s) 

• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets semiannually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

• Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

• Understands the brand's service culture.

• Provides excellent customer service by being readily available/approachable for all guests.

• Strives to continually improve guest and employee satisfaction.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

• Verifies that a viable key control program is in place.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Verifies that orientations for new team members are thorough and completed in a timely fashion.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Guest Experience Manager - Chinese Speaking

14-Sep-2024
Amburaya Residence (Kao-Samui) Co., Ltd. | 40773 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Amburaya Residence (Kao-Samui) Co., Ltd.


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Duty Manager

14-Sep-2024
Wyndham Grand Bangsar Kuala Lumpur | 40740 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Wyndham Grand Bangsar Kuala Lumpur


Job Description

Description

"• Representative of the Senior Management: The Duty Manager is the only representative of the Senior Management 24 hours a day. They must be for this reason very versatile and to be ready to handle some very different situations.
• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with these situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of the Wyndham Grand Bangsar Kuala Lumpur.
• The Duty Manager will be in permanent contact with the Front Office Manager to report any guest comment, or problem and to ensure a good co-ordination and quick communication on both sides.
• To maintain per shift an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
• Lobby Co-ordination: The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• Leader of the Communication: The Duty Manager is a leader in the Front Office communication and will be active in the following tasks:
• The Duty Manager will join daily the FOM briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will attend daily the FO Briefing and be very active giving full information & updates to all the FO staff. During the absence of Assistant FOM, the Duty Manager will conduct by his/her own this briefing. They will encourage a good interactivity with all the FO staff, to listen and understand their questions and problems and to give appropriate answers and solutions in line with the Wyndham procedures and organization.
• To ensure that a pertinent/relevant Duty Manager logbook is maintained updated and to check the logbook from the different sections of the FO to ensure that clear, constant and updated communication lines are kept with all FO staff.
• Responsible for a detailed Duty Manager handover by going through the activity of the day, the problems found, the follow up to do, the tasks not completed yet…
• Supervision & Controls: The supervision of the Duty Manager covers a very large area and must be oriented on the following topics:
"
"1. To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
2. Responsible to keep all FO Standards and Procedures on line with the Wyndham Policies.
3. Be knowledgeable about Advantage Plus Rewards, A Club, Loyalty Program and other frequent traveler programs.
4. To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
5. To be flexible and willing when asked to fill in any areas where needed to help out in an emergency or difficult circumstance as assigned or required by Management.
6. Responsible in preparing all Front Office Associates duty roster.
7. To ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
8. Responsible to ensure that all Financial and Audit Procedures are respected. The Duty Manager will then realize daily the appropriate controls: Docket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out… Each control will be signed. The Duty Manager will sign the official documents in the field ""Duty Manager"". The Duty Manager will do personally at night time all the controls established in the audit procedures, and report any irregularity to FOM the day after.
9. To ensure that the close day is done correctly and that the number of ""No Show"", ""Rooms Occupied"", Complimentary and ""House Use"" are accurate.
10. The Duty Manager will go through the correspondence of all the arrivals every night to ensure that the conditions and rates confirmed upon reservations are clearly updated and followed up on the Front Office side. To report to FOM any irregularity the day after.
11. The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
12. To keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up.
13. To motivate all the staff regarding the selling and up-selling program and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established.
14. Privacy: The Duty Manager will be attentive to respect the privacy/confidentiality of the information, or guest names available. He/she will ensure not to transmit any guest name, or guest history information.
15. To ensure that all Front Office areas are clear, clean & tidy at any time."
Expertise related to the job
"1. The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
2. In the event of fire, the Duty Manager has to ensure the overall
co-ordination as per emergency procedure established. In the absence of Front Office Manager and Assistant FOM, the Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his duties during Fire and that the guests are well informed of the security measures to be taken.
3. To be in alert and to call Security right away when a guest has a suspect attitude or language, when there is a serious conflict or beginning of fight in the premises of the hotel. Any of these cases has to be reported in the Duty Manager's logbook."
Management and administration
"• The Duty Manager ensures all staff on duty is at all times immaculately groomed and wears correct and complete uniform.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section
• The Duty Manager reports quickly any discipline problem to the Front Office Manager / Assistant Front Office Manager and must be fair in any staff disciplinary action required during their absence.
• The Duty Manager will ensure the full motivation of the team & create a nice atmosphere of work. This is crucial to encourage a better quality of service and minimize the turnover.
• To be responsible for adhering to Wyndham Grand Bangsar Kuala Lumpur staff rules and regulations as detailed in the Wyndham Grand Bangsar Kuala Lumpur staff handbook.
• To be ready and responsible when assigned to perform any other duties or job functions as required by Executive Management, Front Office Manager or Assistant Front Office Manager."
Training & Development

"• Train and develop staff to the highest possible extent.
• To conduct Training Needs Analysis for the entire department.
• To plan, schedule and implement appropriate training interventions at all levels to meet the needs of the department and staff.
• To role coach mid level executives in the department.
• Lead by example: Provides a high quality service and aggressive hospitality towards all customers."

Company

Launched in 2023, Wyndham Grand has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Wyndham Grand presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Wyndham Grand has combined the needs of business and leisure travellers and proposes a Leisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Wyndham Grand hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost care and attention. Wyndham Grand hotels are vibrant places, where an atmosphere of good humour reigns.

Accounting Manager (Restaurant Work Experience)

14-Sep-2024
Sanshen consulting | 40755 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sanshen consulting


Job Description

Job description

Position Overview:

Oversee and ensure the accuracy and timeliness of financial reporting, including monthly, quarterly, and annual financial statements. Review, analyze financial data, set deadlines, provide guidance, and ensure that staff members comply with company and accounting policies.

Qualifications:

· Bachelor’s/Master’s Degree in Accounting, Accountancy or Finance.

· With5 years of experience in accounting/finance as Accounting Manager in a Restaurant

· Certified Public Accountant (required)

· Excellent written and verbal communication and presentation skills

· Proficiency in MS Office Suites (Word, Excel, PowerPoint, etc.)

· Ability to prioritize task and multi-task

· Strong analytical acumen and problem solving skills

· Excellent organizational and collaborative skills

Duties and Responsibilities:

· Overseeing daily transactions (e.g. accounts payable/receivable, general ledger and bank reconciliations)

· Monitor the daily performance of the accounting department.

· Track the progress of the financial and accounting objectives.

· Identifying cash flow problems, petty cash, payrolls, financial irregularities and resolve billing discrepancies or issues.

· Liaising with the department heads to ensure that each department remains within the budget.

· Prepares, maintains accuracy of accounting reports needed by the management and forecast revenue.

· Prepares and manages annual financial statement.

· Works closely with the external auditors for annual financial audit.

· Coordinates with BIR in terms of tax filing and tax returns.

· Reviews and approves payment by verifying documentation and requesting disbursements.

· Reviews bank reconciliation through monitoring of all transactions recorded.

· Reviews assets, liability and capital accounts entries by compiling and analyzing account information.

· Secures financial operations by monitoring and approving financial processing, reporting and auditing.

· Identifies and recommends updates to accounting processes and procedures.

· Maintains confidentiality with sensitive information.

· Report and communicate directly to the VP.

· Performs other related duties as assigned.

Job Type: Full-time

Schedule:

  • 8 hour shift

Supplemental Pay:

  • 13th month salary

Education:

  • Bachelor's (Preferred)

Experience:

  • Accounting Manager: 5 years (Preferred)

Head Butler

14-Sep-2024
Kalapa Resort Yoga and Retreat | 40749 - North Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

Kalapa Resort Yoga and Retreat


Job Description

JUNGLE RESORT IN CANGGU
Escape to the most captivating destinations, arrive at our entice scenery jungle resort, secluded within lush tropical landscapes and a deep river valley.
Kalapa lives, inspires, and reignites your mild. Enjoy an unique enchanting nature.
We will take you to the tranquility retreat in Canggu. It’s something you might never have experienced back home
Job Vacancy: Head Butler
Position: Head Butler
Job Summary:The Head Butler is responsible for ensuring that the highest level of personalized service is provided to all guests, with a focus on special attention guests and VIPs. This role requires leadership in managing the Butler team, overseeing day-to-day operations, and ensuring service excellence in line with the hotel's and company’s objectives.
Key Responsibilities:
Guest Experience:Ensure that all guests, especially VIPs and special attention guests, receive prompt, personalized, and cordial service at all times. Serve as the primary point of contact for any guest-related issues or special requests.
Team Leadership:Lead, mentor, and manage the Butler team to maintain the highest standards of service and professionalism. Provide ongoing training to ensure the team is well-versed in delivering exceptional service.
Membership Program Champion:Act as the resort's champion for the membership program. Ensure all Butler team members are knowledgeable about the program and share this information with guests. Conduct regular training sessions to keep the team informed. Coordinate closely with other departments to ensure a seamless guest experience.
Performance Monitoring:Ensure that all Butler team members adhere to hotel standards and procedures. Provide feedback, coaching, and support to help the team .
Qualifications:
Proven experience in a leadership role within a hotel or villa environment.
Strong guest service orientation and attention to detail.
Excellent communication and interpersonal skills.
Ability to train, mentor, and motivate a team.
Knowledge of property management and maintenance is an advantage.
Familiarity with hotel membership programs is a plus.

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang
    • Selasa: Pagi, Siang
    • Rabu: Pagi, Siang
    • Kamis: Pagi, Siang
    • Jum'at: Pagi, Siang
    • Sabtu: Pagi, Siang
    • Minggu: Pagi, Siang
  • Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 26 September 2024
  • Gaji yang diinginkan: Rp3,500,000 - Rp5,000,000 per bulan

Night Duty Manager

14-Sep-2024
Voco | 40738 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Voco


Job Description

voco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Night Manager to be part of this exciting rebranding project. As Night Manager, you will oversee the hotel operations for the night shift to ensure guest service standards are met and that hotel assets are secured and protected.

People

  • Monitor performance of employees scheduled during shift and recommend and/or initiate disciplinary actions in accordance with company rules and policies. Report serious issues to respective management for follow-up.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Interact with outside contacts:
  • Guests – to ensure their total satisfaction
  • Regulatory agencies, law enforcement or local government authorities – regarding safety and compliance matters
  • Other contacts as needed (Professional organizations, community groups, local media)

Financial

  • Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.

Guest Experience

  • Resolve all guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction and repeat business.
  • Oversee the front desk and night audit functions in accordance with established procedures;
  • Ensure guests receive prompt, professional attention and are greeted upon arrival, and that the audit function and reports are completed on time.
  • Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution

Responsible Business

  • Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
  • Manage night operations of the hotel.
  • Conduct periodic walk-through of each department. Tour public areas and grounds to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
  • Coordinate employee and guest evacuation/notification in the event of an emergency.
  • Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies.
  • Document and record all incidents involving guests or employees, or other relevant events, on the appropriate reports, e.g., Manager on Duty Report. Report any injuries to Loss Prevention in accordance with policies and procedures.
  • May serve as “manager on duty” as required.
  • Perform other duties as assigned.
What we need from you
  • Diploma in Hotel Management or equivalent.
  • You should have 2 to 3 years working experience in similar role within the hotel industry.
  • Proficiency in Excel, Word, PowerPoint will be required.
  • Must speak fluent English
  • Able to perform permanent night shift
  • IHG hotel experience coupled with proficiency in Opera Property Management System will be an added advantage
What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Assistant Manager

14-Sep-2024
Luxury Hotels & Resorts (Thailand) Ltd. | 40776 - Phuket
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Restaurant Manager

14-Sep-2024
Viva Wings and Burgers Inc. | 40707 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Viva Wings and Burgers Inc.


Job Description

Restaurant Manager - For Taiwanese Casual Dining Restaurant

- Preferably with experience in Chinese restaurants

A. Ensures Customer Satisfaction

Executes Quality Service and Cleanliness Standards of the Restaurant

Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.

B. Oversees the Implementation of Sales Building Activities of the Restaurant

Recommends, coordinates and assists in the implementation of Sales Building Programs with the Operations/ Concept Manager.

Conducts analysis and evaluation of current marketing trends and program results.

C. Manages Employee Relations and Productivity

Assists in the selection of new personnel; recommends promotions and oversees execution of training and development of the personnel in his/her Restaurant.

Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.

Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.

Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication system within the restaurant.

D. Manages Financial Resources

Monitors Sales, Labor Cost and other controllable costs by identifying deviations from desired/ planned results.

Manages inventory of all supplies issued to his department.

Controls restaurant expenses according to plan/ budget; reviews store performance on weekly basis; conducts business reviews on periodic basis and makes recommendations accordingly.

Develops and executes corrective action plan on identified cost deviations from any of the above.

E. Performs and Completes Necessary Reports and Administrative Requirements on Time

Staff Schedules

Validates Payroll Computation

Validates Tip Computation

Operations Sales Report

Periodic Reports

Other reports required by his/her superior

F. Assumes Command Responsibility for the Disciplines, Attendance and Job Performance of all Personnel under Him/Her.

I. Trains New Hires (Supervisors/ Staff)

J. Performs Other Related Duties and Functions Assigned by his/her Superior

Job Specifications:

Graduate of any four (4) year course

With at least three (3) years working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant

Knowledgeable in PnL, Store Marketing and People Management

Ability to Interview, Hire and Train staff

With Excellent Communication Skills

Can work long hours

Can speak Mandarin/Fukien is a plus

Available to start ASAP

JOIN US!

Excellent career growth and development opportunities

Competitive salary and Service Charge

With Sales Incentives

10% discount on all Viva Food Restaurants

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