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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Kuhn Artisanales Inc.

Job Description

Key Responsibilities:

1. Marketing Strategy & Brand Management:

• Develop and execute comprehensive marketing strategies to promote the restaurant's brand, menu offerings, and dining experience.

• Position the restaurant as a premium fine-dining destination through targeted branding initiatives.

• Maintain brand consistency across all marketing materials and platforms.

2. Digital & Social Media Marketing:

• Manage the restaurant's social media presence across Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.

• Develop engaging content, including high-quality visuals, videos, and storytelling to attract and retain customers.

3. Public Relations & Partnerships:

• Build strong relationships with food critics, influencers, bloggers, and media to generate press coverage.

• Organize PR events, media tastings, and influencer collaborations to enhance brand visibility.

• Partner with luxury brands, hotels, and event organizers for cross-promotional activities.

4. Customer Engagement & Loyalty:

• Develop and manage customer loyalty programs and personalized marketing campaigns.

• Analyze guest feedback and implement marketing strategies to enhance the dining experience.

• Organize exclusive events, themed nights, and seasonal campaigns to attract high-net-worth individuals.

5. Sales & Promotions:

• Create and execute promotional campaigns, including special menu launches, happy hours, and festival-themed events.

• Work closely with the sales team to drive group bookings, private dining experiences, and corporate events.

• Monitor sales trends and adjust marketing efforts to maximize revenue generation.

6. Market Research & Competitor Analysis:

• Conduct market research to identify trends, customer preferences, and competitive landscape.

• Track key performance metrics and analyze campaign effectiveness to optimize marketing strategies.

7. Budgeting & Reporting:

• Manage the marketing budget and allocate resources effectively.

• Prepare monthly reports on marketing performance, ROI, and future action plans.

Key Qualifications & Requirements:

• Education: Bachelor's or Master’s degree in Marketing, Business, Hospitality, or a related field.

• Experience: 5-8 years of marketing experience in the luxury F&B, fine dining, or hospitality industry.

• Skills & Competencies:

  • Strong knowledge of luxury brand marketing and customer experience management.

  • Expertise in digital marketing, content creation, and social media management.

  • Excellent communication, negotiation, and relationship-building skills.

  • Creative mindset with a passion for food, hospitality, and customer service.

  • Proficiency in marketing analytics tools (Google Analytics, Meta Business Suite, CRM platforms).

  • Ability to work in a fast-paced environment with a strong attention to detail.

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking a highly motivated and experienced Director of Food & Beverage to manage all front-of-house F&B service functions at the resort. This role will focus on service excellence, guest engagement, and operational efficiencies across all restaurants, banqueting, and in-room dining — working in close partnership with the culinary team.

Key Responsibilities

• Lead all F&B service teams to ensure consistently outstanding guest service and seamless dining experiences.

• Oversee service operations across all outlets, including specialty restaurants, all-day dining, in-room dining, and banqueting.

• Establish and uphold service standards, SOPs, and training programs in alignment with Banyan’s hospitality benchmarks and the resort's brand values.

• Collaborate with the culinary team to ensure smooth coordination between front- and back-of-house operations.

• Drive continuous improvement in guest satisfaction scores, feedback management, and team performance.

• Develop and mentor F&B managers and service staff to foster a culture of excellence, hospitality, and environmental mindfulness.

• Monitor daily operations, staffing levels, and guest flow to ensure efficiency and responsiveness.

• Manage the F&B service budget, labour planning, and inventory control with a focus on operational efficiency.

• Ensure compliance with all health, safety, and licensing requirements.

• Coordinate closely with events, marketing, and wellness teams to deliver bespoke and experiential dining services that complement resort programming.

Job Requirements

• Degree or Diploma in Food and Beverage and/or Hospitality Management or an equivalent professional qualification in a related field.

• At least 8 to 10 years’ experience in a similar capacity, preferably in the hospitality industry, with a minimum of 5 years in a senior leadership role.

• Strong understanding of high-end service delivery across multiple F&B formats (e.g., fine dining, casual, events, IRD).

• Exceptional leadership, communication, and interpersonal skills.

• Experience in resorts, eco-tourism, or lifestyle hospitality brands preferred.

• Strong leadership and interpersonal skills.

• Ability to work under pressure and in a fast-paced environment.

O Delice!

Job Description

We are seeking one highly skilled and motivated Executive Sous Chef to join our management team.

You will work closely with the Group Executive Chef to oversee kitchen operations, maintain the highest standards of food quality, and contribute to the development of innovative menus. You will also assist in managing and training kitchen staff, ensuring the smooth running of all kitchen functions, and upholding food safety and hygiene standards at all times.

Key Responsibilities:
- Assist the Group Executive Chef in managing daily kitchen operations. 
- Supervise and mentor kitchen staff, ensuring a collaborative and productive work environment. 
- Maintain consistency in food quality, presentation, and portion control. 
- Contribute to menu planning and development by incorporating seasonal, locally sourced ingredients, staying current with culinary trends, and blending traditional French cuisine with local dining preferences.
- Ensure compliance with health, safety, and sanitation standards. 
- Manage inventory, ordering, and cost control to meet budgetary goals. 
- Step in as the acting head of the kitchen in the absence of the Group Executive Chef. 

Requirements:
- At least 5 years experience in fine-casual French restaurants, with a strong understanding of French culinary techniques and kitchen operations in a high-volume setting, including a minimum of 3 years in a leadership role such as Sous Chef or Head Chef.
- Passionate individual with a flair for creativity.
- Excellent organisational and time-management skills. 
- Understanding of the financial aspects of kitchen operations, including budgeting, cost control, and profitability.
- Ability to lead and inspire a team in a fast-paced environment. 
- Knowledge of food safety regulations and best practices. 
- Flexibility to work evenings, weekends, and holidays as needed. 

What We Offer:
- Competitive salary based on experience. 
- Performance-based bonus linked to company success.
- Generous holiday package with an extra day off each year.
- 5 working days a week.
- Group medical plan.
- 30% Team Discount across the Group.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment where you’ll thrive.

If you are a dedicated culinary professional with a passion for excellence, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role.

Royal Plaza On Scotts

Job Description

Are you passionate about providing colourful guest experiences? Do you thrive in a dynamic environment and enjoy leading a team to deliver exceptional service? If so, we’d love to meet you.

We are looking for a dedicated and experienced Guest Services Manager to take full ownership of our front office operations. This role is ideal for someone with relevant hospitality experience, a keen eye for detail, and a flair for creativity. Your mission: to lead with heart, elevate guest satisfaction, and inspire your team to deliver real, genuine service at every touchpoint.

Key responsibilities not limited to:

• Collaborate with other departments based on occupancy forecasts to curate memorable guest experiences.

• Respond to guest feedback and operational issues with professionalism, ownership, and timely resolutions.

• Supervise, coach, and motivate the front office team — from staffing and assigning tasks to conducting performance reviews and ensuring SOP compliance.

• Foster a culture of sincerity, passion, and hospitality within the team.

Requirement

• Minimum 3 years of experience in a similar role within the hotel industry.

• Strong leadership and interpersonal skills with the ability to work independently under pressure.

• A proactive, dynamic, and passionate individual who enjoys solving problems and leading a team.

• Familiarity with OPERA PMS is a plus.

Additional Details:

• This is a shift-based position across a 5-day work week.

• Excellent communication and guest service skills are essential.

• We're seeking someone outgoing, hardworking, and eager to bring fresh ideas to the table.

Newport World Resorts

Job Description

Job Summary

The Payments/Risk & Fraud Manager is a critical leadership role responsible for overseeing all aspects of payments processing systems, risk management, and fraud prevention strategies within the Online Gaming sector. This position ensures efficient, accurate, and secure payment operations, including reconciliation, while proactively identifying and mitigating financial and player-related risks. They develop and implement robust strategies to prevent fraudulent activities, safeguarding the platform's integrity and ensuring adherence to relevant regulatory standards. This role requires a strong understanding of payment systems, risk management principles, fraud detection techniques, and the ability to contribute significantly to the security and compliance of the organization.

Responsibilities

• Leads and manages day-to-day payment processing and transaction reconciliation, in addition to risk and fraud operations.

• Ensures the timely and accurate processing of payments (inbound/outbound), refunds, and chargebacks.

• Develops and implements effective fraud prevention strategies, including advanced detection processes and cutting-edge technologies.

• Conducts in-depth investigations into suspicious transactions, chargebacks, and fraudulent activities, escalating high-risk cases as necessary.

• Collaborates with cross-functional teams to ensure a comprehensive and aligned risk management approach.

• Monitors transaction fees and payment-related costs, seeking to reduce expenses where possible.

• Analyzes and reports on payment KPIs, suggesting improvements to processes and systems.

• Prepares and presents detailed risk and fraud reports for senior management, providing data-driven insights and actionable recommendations.

• Oversees and mentors junior team members, ensuring efficient workflow and professional development.

• Maintains and enhances AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols to ensure compliance with industry and regulatory standards.

• Stays current with the latest trends, tools, and technologies in both cryptocurrency and iGaming fraud prevention and risk management.

• Proactively identifies potential threats and weaknesses in the system, implementing corrective measures before issues arise.

Qualifications

• At least five (5) years of experience in Payments, Risk & Fraud Management within the Online Gaming industry

• Experience in leading investigations of fraudulent behaviors, including chargebacks, money laundering, and other suspicious activities

• Leadership experience with a proven ability to mentor, manage, and motivate a team

• Proven expertise in payment solutions, fraud detection systems, AML/KYC processes, and risk management frameworks

• Strong understanding of payment gateways, merchant accounts, and payment methods (credit cards, bank transfers, e-wallets, cryptocurrencies)

• Up-to-date knowledge of industry regulations and fraud trends in the Payment Solutions and Online Gaming sectors

• Strong analytical skills with an exceptional ability to identify trends, patterns, and risks through data analysis

• Excellent communication and reporting skills, with the ability to present complex findings and data insights to both technical and non-technical stakeholders

• Ability to manage and lead cross-functional projects

Paper Plane Project Co., Ltd.

Job Description

1. Daily Operations:

- Check that all F&B tasks are done correctly.

- Write and update simple work instructions (SOPs).

2. Cost Control:

- Track food and drink costs to meet company targets.

- Find ways to save money without lowering quality.

3. Supplier Management:

- Talk to suppliers to get the best prices.

- Compare prices and choose the best deals.

4. Help F&B Director

- Support F&B Director on both work-related and non work topics

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Resortlife Co., Ltd.

Job Description

BASIC FUNCTION:

 As a Hotel Manager, you will lead our resort’s day-to-day operations, ensuring guest satisfaction and service excellence.

 This includes managing the Front Office, Housekeeping, LeSpa by Stay, STAY FIT Gym, IT, Landscape and Wellness Departments.

DUTIES AND RESPONSIBILITIES:

OPERATIONS

-          Ensure smooth operation and service to our guests

-          Handles and review guests’ complaints

-          Daily inspection of the grounds, public areas, spa, gym, restaurants and guestrooms for appearance and cleanliness

 QUALITY CONTROL

-          Establish and maintain quality standards for all aspects of resort operations in collaboration with Management Team.

-          Review, develop and implement procedures, guidelines, and checklists to ensure consistency in service delivery and operational processes.

-          Regularly review and update quality control measures to reflect changing guest expectations and industry trends.

-          Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.

AUDITS AND INSPECTIONS

-          Plan and execute weekly internal audits to evaluate the resort's adherence to quality standards and identify areas for improvement.

-          Analyze audit findings and collaborate with department managers to address deficiencies and implement corrective actions.

REPORTING

-          Report weekly to the Cluster General Manager the action plans related to service excellence.

Resortlife Co., Ltd.

Job Description

Position Purpose

 1.    Oversees and directs all aspect of restaurant operation under the direction of the Director of Food and Beverage or his/her delegate, and within the limits of established Policies and Procedures.

 2.    Organized and Supervise the Restaurant operation to ensure maximum guest satisfaction and contribution to the achievement of maximum business and profit. To ensure that the policies procedures and set performance standards of Outrigger are maintained.

3.    Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  

Key responsibilities

 1.    To manage the outlets as a profitable unit and assuming responsibility for all revenue and expenses.

2.    To maximize profitability of the restaurant by increasing turnover (revenue and cover) as a first priority and controlling cost as a second priority.

3.    To establish guest service standards, which meet the needs of the target market and which are in line with the operating concept of the restaurant.

4.    To ensure that all operating standards comply with the company and hotel policies and procedures and standards.

 5.    Controls and analyzes, on an on-going basis, the level of the following:

     a.         Sales

     b.       Costs

     c.       Quality and presentation of food and beverage products

     d.       Service standard

     e.       Condition and cleanliness of facilities and equipment

     f.       Quality of entertainment

     g.       Guest satisfaction

     h.       Marketing

6.    To write and update the departmental Operating Guideline.

7.    To spend most of his time “ON THE FLOOR“ monitoring Service and F & B standards in his outlet. To work with the Chef de Cuisine to take corrective action where necessary.

8.    Recommends promotion or / and terminations to the AFB , DFB

9.    Conducts daily pre-meal briefing for all the service staff, in order to communicate information and training needs.

10. Inspect side stations, tables, floor, etc … before each meal period in regard to cleanliness and sticks.

11. Coordinates with Stewarding Dept. in regard to cleaning schedule and inventory.

12. To identify, in conjunction with AFB, DFB, market needs and trends.

13. To monitor and analyze the menus and product of competitive restaurant.

 14. To assist the Chef de Cuisine in developing menus, specials and buffet

(where applicable).

15. To plan and implement an effective sales and promotion activities in the restaurant.

16. To provide the DFB, AFB and with recommendations for the advertising and assist in putting together the advertising brief and attends meeting.

17. To select and recruit employees for the restaurant.

18. To plan and implement effective skill training programs in conjunction with the Training Manager and Department trainers.

19. To maximize employee productivity and morale and consistently maintain discipline following hotel guidelines and local legislation.

20. To ensure that all employees have complete understanding of the hotel’s employees handbook and adhere the rules and regulations within.

21. To assist in ensuring that all New Employee and Hotel Trainee receive the Hotel and F & B orientation program.

22. To carry out other reasonable duties and responsibilities as assigned.

23. To check the logbook on a daily basis and take corrective action when necessary.

24. To maintain all hotel records and forms as prescribed by hotel management and policies.

25. To ensure a consistently high standard of personal hygiene and grooming as described by the hotel.

26. Familiar with fire-procedures and safety matters and act accordingly in case of occurrence.

 Other

1. To maintain a good rapport and working relationship with staff in the outlet and all other departments.

2. To provide a courteous and professional service at all times.

3. To attend and contribute to all staff meetings and other related activities.

4. To undertake any responsible tasks and secondary duties as assigned by the manager and superior position

5. To attend all training sessions organized by the Department Head or Training Department.

6. To respond to all changes in the department function as dictated by the hotel.

7. To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.

8. To ensure that all employees wearing the correct uniform and name tag at all times.

9. To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with maximum efficiency.

10. To supervise the employees within the department, ensuring that the correct          standards and methods of service are maintained as stated in the department’s Operation Manual.

11. To schedule all staff according to requirements and assists that all employees provided.                     

12. To assist in carrying out, monthly, bi-yearly, yearly inventory of operating equipment.

13. To carry out any other reasonable duties and responsibilities as assigned.

Note

 Regular attendance in conformance with the standards, which may be established from time to time, is essential to successful performance of this position. Hosts with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, hosts may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all hosts are required to fully comply with rules and regulation for the safe and efficient operation of the hotel facilities. Hosts who violate Hotel rules and regulations will be subjected to disciplinary action including termination of employment.

Qualification Standards

 Education

 Diploma plus technical certificate or above in related field.

 Experience

 5 years experience from 4 or 5 star properties

 Essential Job Skills

.      Flexibility, imaginative, business minded, hard working and Energetic.

·         Must be team orientated

·         Must be able to demonstrate recent successes in a comparable position

Desirable Job Skills

Gain commitment to action from a range of people Entrepreneurial attitude and approach

Physical Requirements

-Communicates openly and clearly in English  

-Sets high personal performance standards

-Adapts quickly and positively to new situations

-Confidence in representing the hotel both internally and  externally

Resortlife Co., Ltd.

Job Description

Position Purpose

1.    Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations and ensuring maximum guest satisfaction in consistent with Standard, trough planning, organizing, directing and controlling the Food and Beverage Operation and administration.

2.    Develop the food and beverage strategy in order to provide innovative and exciting guest experiences that meet the business objectives.

3.    Eliminate or add items to list, utilizing experience and knowledge of facility operations. Inspects food service facilities to ensure that equipment and outlets meet TLR and local health laws.

4.    Analyze information concerning facility operation, such as daily food sales, guest projections, and labor costs to prepare budget and to maintain cost control of resort food and beverage operations, using and following standard business procedures. Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.

5.    Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  

Key responsibilities

1.    Oversee the management of restaurants, bars and outlets

2.    Oversee the management of catering operations

3.    Oversee the management of banquet operations

4.    Communicate regularly with food and beverage hosts and conduct effective host briefings

5.    Co-ordinate the organizational and administrative functions in all areas of the Food and Beverage Department to ensure delivery of the strategy and compliance with the hotel's standards.

6.    Provide a professional, advisory and executive support service to the Resident Manager and General Manager to assist in meeting strategic goals

7.    Ensure that each F & B outlet and banquet is managed successfully as profitable outlets.

8.    Ensure that each outlet is managed by a management Team (Outlet Manager – and Chef de Cuisine) who are accountable for their profitability.

9.    Set, in close conjunction with each Management team, annual operating budgets, which will form part of business plan.

10. Monitor the activities and trends of competitor hotels, restaurants and bars and keep up to date with international trends in order to ensure the competitive advantage of the hotel.

11. Monitor all cost and recommend / institute measures to control them.

12. Set and control with the General Manager, Resort Manager, Finance Controller and Director of Human resources and Training, any incentive scheme for the Outlet Management Team or other Food and Beverage Heads of Department.

13. Ensure that all the outlets and banquet is managed efficiently according to the established concept statement.

14. Ensure that all department operational Guideline are prepared and updated.

15. Present the F & B department on hotel’s Executive Committee.

16. Assist in recruiting and selecting F & B Heads of Department (Outlet / Assistant Manager) who are able to work within the Management Philosophy.

17. Monitor service and F & B standards in all outlets and banquets. To work with Outlet Manager, banquet and respective Chef de Cuisine to take corrective action where necessary.

18. Personally and frequently verify that guests in the hotel are receiving the best possible service available in order to make continuous improvement.

19. Handle guest complaints, request and inquiries on food, beverage and service.

20. Establish a rapport with guest maintaining good guest relationship and strive or maximum guest satisfaction.

21. Maintain all hotel records and forms as prescribed by hotel management and policies.

22. Identify market needs for both, hotel guests and the local market.

23. Monitor and analyze the activities and trends of competitive restaurants, bars and other hotels banqueting department.

24. Ensure that all Outlet Management Teams and banquet Sales are fully aware of market needs and trends and that there product meet these requirements.

25. Plan and implement, with each Outlet Management Team and effective yearly Marketing Plan ensure maximum revenue and profits.

26. Respond any change in the F & B department function as dictated by the industry, company and hotel.

27. Maintain good relationship with colleagues and all other departments.

28. Have a complete understanding of the hotel’s host handbook and adhere to the regulations contain within.

29. Train and develop Outlet Heads so that they are able to operate independently within their outlet.

30. Ensure that each head of department plans and implement effective training programs for their respective hosts in conjunction with the Training Manager and Departmental trainers. To meet with departmental trainers on a Monthly basis.

31. Ensure that each head of department maximize productivity and morale within their respective departments and that they consistently maintain discipline following hotels guidelines and local legislation.

32. Conduct yearly performance appraisal.

33. Ensure that all hosts provide courteous and professional service.

34. Carry out any other reasonable duties and responsibilities as assigned.

35. Ensure a consistently high standard of personal hygiene and grooming as described by the hotel.

36. Be familiar with fire-procedures and safety matters and act accordingly in case of occurrence.

Note

Regular attendance in conformance with the standards, which may be established from time to time, is essential to successful performance of this position. Hosts with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, hosts may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all hosts are required to fully comply with rules and regulation for the safe and efficient operation of the hotel facilities. Hosts who violate Hotel rules and regulations will be subjected to disciplinary action including termination of employment.

Qualification Standards

Education

Diploma plus technical certificate or above in related field.

Experience

·            5 years related experience, including management experience, or an equivalent combination of education and experience

Essential Job Skills

·         Flexibility, imaginative, business minded, hard working and Energetic.

·         Must be team orientated

·         Must be able to demonstrate recent successes in a comparable position

Desirable Job Skills

Gain commitment to action from a range of people Entrepreneurial attitude and approach

Physical Requirements

·            Demonstrated ability to interact with customers, hosts and third parties that reflects highly on the hotel, the brand and the Company.

·            Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

·            Problem solving, reasoning, motivating, organizational and training abilities.

·            Good Communication and writing skills

Finessco(Thailand)

Job Description

Manager Job Description

Job Summary:
We are seeking a seasoned and results-oriented Manager to lead and oversee our operations in Bangkok. The successful candidate will play a pivotal role in shaping business strategy, driving growth, ensuring operational excellence, and managing key relationships. This position requires a strategic leader with strong execution skills, deep knowledge of the Bangkok market, and experience in managing cross-functional teams in a fast-paced environment.

Key Responsibilities:

Strategic Leadership

• Develop and implement business strategies aligned with the company’s vision and long-term objectives.

• Conduct market analysis to identify trends, opportunities, and areas for innovation and improvement.

• Contribute to overall business planning and growth strategies.

Market Development

• Identify and capitalize on new market opportunities to support business expansion.

• Represent the company at industry forums and networking events to enhance visibility and foster relationships.

Operational Oversight

• Oversee daily business operations to ensure efficiency, effectiveness, and compliance.

• Monitor key performance indicators (KPIs) and financial metrics, and initiate corrective actions when needed.

• Ensure adherence to local regulatory requirements and internal standards.

Client & Stakeholder Management

• Cultivate and maintain strong relationships with clients, partners, and stakeholders.

• Ensure delivery of exceptional customer service and maintain high levels of client satisfaction.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).

• Extensive experience in a senior management role, preferably within the Bangkok market.

• Prior exposure to the steel industry is advantageous.

• Strong understanding of local market dynamics, business practices, and regulatory framework.

• Well-connected within the Bangkok business community.

• Exceptional leadership, communication, and interpersonal skills.

• Fluency in English and Thai is preferred.

Xin Wang Manpower

Job Description

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

requirements

-able to work on weekends

-able to work day/night shifts

-able to work independently

Accor Asia Corporate Offices

Job Description

Courtyard by Marriott Singapore Novena

Job Description

JOB SUMMARY

The eCommerce Manager/Digital sits at the intersection between Marriott International’s eCommerce, Marketing, and Global Distribution strategies. This role helps the Hotel effectively pull through the Sales, Marketing, and Customer engagement activities that drive awareness, bookings and profitability. This role will also manage overall activation of their property strategies in owned, social and third party electronic channels (Marriott.com, multi-lingual global sites, OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work to increase revenue, grow market share and create a compelling experience that steers customers towards booking on our direct online property channels. The eCommerce Manager/Digital serves as a thought leader to their hotel’s Marketing, Sales, and Revenue Management teams, providing local area and country-wide insight to enhance their digital experience. To this end, he/she will be in touch with their regional eCommerce and Marriott Digital Services (MDS) team on a regular basis to make sure they are fully activated and optimized on Marriott.com and appropriate in-language global sites. The role must engage current and would-be customers with targeted messaging that’s relevant, on-brand, and genuinely engaging. From time to time this role also provides eCommerce communication, training, education, reporting and analysis to digital, marketing, and sales teams on property.

CORE WORK ACTIVITIES

Digital and eDistribution Strategy Execution
• Executes appropriate on-strategy eCommerce priorities and tactics.
• Coordinates with the Director of Sales and Marketing to validate and track ecommerce goals for the hotels.
• Reviews hotels progress against established goals, provides reporting and analysis, and troubleshoots performance issues.
• Manages budgets for Digital Marketing and eCommerce activities.
• Follows and tracks progress on quarterly game plans for hotels by identifying key focus for the coming months.
• Collaborates closely with Marketing and Communication teams to execute online Brand Marketing strategies and plans for the hotel.
• Work in-tandem with Marriott Digital Services account Manage to manage all content, Paid Media, SEO and reporting on hotel websites and ensure success in destination digital campaigns.

Digital Acquisition Marketing
• Coordinates execution of online marketing efforts through approved agencies/vendors and Marriott Digital Services team.
• Works with regional Digital and eCommerce team to optimize Paid Search performance.
• Manages the execution of PLUS paid media strategy and investments for participating hotel(s).
• Executes online marketing activities (e.g., loading Marriott.com Hotel Website deals, Group Deals, Group Value Dates, email marketing and affiliate marketing).
• Assures that hotel websites on Marriott.com and global sites are fully optimized to maximize traffic from search engines.
• Identifies hotel-specific online digital activation needs (e.g., local channels to focus marketing efforts through).

Hotel Web Site Content Optimization
• Conducts regular audits of Marriott.com and individual Hotel Websites to verify each hotel is optimized for high quality custom images, content, links, and accurate translations and takes corrective action where necessary.
• Serves as the EPIC administrator for the hotel(s).
• Developes hotel website modules for Spa, Food & Beverage, water activities and weddings if required.
• Manages the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Websites, SEO program updates, and similar corporate e-services).
• Uses B2B e-tools to grow online bookings for Group and incentive business for the hotels (if relevant for Maldives destination)
• Identifies and implements efforts to drive online awareness for hotel F&B positioning and differentiation between the hotels.

OTAs and Meta Search Channel Optimization
• Verifies that the hotel is participating in relevant, approved echannels.
• Regularly audits content, images, and star ratings on OTAs and Meta Search sites, and works with partners to make appropriate corrections.
• Leads partnership with MDS and Area teams to define and execute the hotel OTA merchandising plan(s).
• Identifies and executes hotel/cluster/area OTA marketing and merchandising tactics as needed (e.g. Agoda newsletter, Expedia TravelAds, etc.).
• Manages marketing budget for OTAs includind Travelads, Agoda Sponsored listing, CTRIP cast ads and other approved products.
• Builds strong domestic relationships with the top 2-3 OTA partners.
• Collaborates with hotel and cluster Revenue Leaders to review hotel performance on eChannels.

Marketing and Communication Partnership
• Assists in the development and execution of the hotel’s marketing plan (e.g. retargeting campaign, OTA marketing, etc.).
• Develops the offer landing page on Marriott.com for offers and promotions.
• Identifies and obtains Marriott.com and OTA marketing and merchandising placements as appropriate.
• Creates additional modules/content/sites for domestic segment marketing efforts where needed (e.g. MICE or Weddings).
• Assists with paid social media advertising campaigns, including setup, targeting and tracking.
• Develops offer and promotion content to aide selling through organic and paid social activities.
• Utilizes hotel marketing content to run Area led METT, and DMM Bonvoy member email marketing campaigns
• Manages setup, tracking and email sending of local email database newsletters

eCommerce Communication and Training
• Trains and educates other hotel-level associates on how to enhance the hotel eCommerce and digital marketing strategy.
• Delivers internal eCommerce training to other associates and departments within the hotels and Cluster office for better cross-departmental activation.
• Serves as cluster-level point-person for Marriott’s eCommerce strategy.
• Participates in regularly-scheduled area eCommerce and Marketing web conferences and calls to review performance, share best practices, and troubleshoot issues.
• Delivers a monthly report for hotels Management Team.
• Stay up-to-date on and communicate industry and competitive trends, with a focus on the online travel landscape.

MANAGEMENT COMPETENCIES
Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and verify work is completed.
Building Relationships
• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and verifies employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

JOB SPECIFICATION

Education and Experience

Required:
• 2-year degree from an accredited university in eCommerce, Marketing, Business Administration or related major and 4 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred
OR
• 4-year bachelor's degree in eCommerce, Marketing, Business Administration or related major; 3 years experience in the sales, marketing, digital, eCommerce or related professional area; hospitality marketing or agency experience preferred.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

DoubleDragon Properties Corp.

Job Description

QUALIFICATIONS:

• Graduate of Hotel and Restaurant Management or any related course 

• Preferrably has previous experience in a similar role

• Has training abilities, and communications kills.

• Has customer service and customer satisfaction skills

• Must be detail-oriented and organized

• Must have an excellent interpersonal and problem solving skills

• Minimum of 2 years experience as Assistant Executive Housekeeper / Assistant Housekeeping Manager in a deluxe hotel or Housekeeping Manager in other hotel of same category

• Has extensive background in overall housekeeping operations and keen eye for detail

• Knowledgeable in MS Office, OPERA system, and other relevant software applications

DUTIES AND RESPONSIBILITIES:

• Directs, coordinates, and controls overall housekeeping operations

• Manages housekeeping department including laundry, linen, uniform, and public areas

• Proactively address day to day concerns and determine appropriate solutions and actions

• Hiring, training, coaching, and disclipining subordinates 

L' Fisher Hotel

Job Description

Qualifications: 

• Bachelor's degree in Hospitality Management or related field.
• Minimum 5 years of F&B management experience in upscale hospitality settings.
• Strong leadership, communication, and financial management skills.
• Knowledge of industry trends and customer preferences.
• Flexible availability including evenings, weekends, and holidays.

Job Description: 

• Lead and manage all aspects of F&B operations, including restaurants, bars, banquets, and room service.
• Ensure exceptional guest experiences through superior service and operational excellence.
• Oversee team training, inventory management, and adherence to health and safety standards.
• Drive revenue growth and control costs to maximize profitability.

Marriott International

Job Description

Marriott International

Job Description

Seibu Prince Hotels Worldwide

Job Description

Are you looking for a great opportunity with a global hospitality group, which offers an opportunity like no other?

• We're a global brand with a big goal: to deliver 250 new hotels across 10 international brands in the medium to long term. We're expanding across Asia Pacific, Southeast Asia, China, Japan, the Middle East, Europe and the United States. 
• We're a supportive and collaborative workplace. We believe in working together to achieve our goals. We also offer a variety of resources to help you succeed.
• We're committed to creating a diverse and inclusive workplace. We believe that everyone has something to offer, and we value the unique perspectives of our employees.
• Hybrid and flexible working arrangements
• A paid birthday leave!

If the answer is "yes" and you have relevant skills to this role, then we would love to hear from you. 

About Us

Each day, a new story begins. In every city, in every country, with every new experience. Suffuse your senses and fill your heart with treasured moments that last a lifetime. Seibu Prince Hotels and Resorts offer a variety of hotels in more than 80 locations worldwide, all with the same spirit of hospitality: to unlock the unique pleasure of travel and brighten the everyday. With every discovery, a new story unfolds. As a global hotel chain originating in Japan, Seibu Prince Hotels and Resorts continues to make great strides in the world with a goal to operate a total of 250 hotels worldwide.

About the Role

Based in Bangkok, the Development Senior Manager/ Director will be responsible for driving growth, building strategic relationships and expanding the company’s market presence. 

Key activities include (but is not limited to):
•    Staying informed on industry developments, market trends and competitors’ activity
•    Identifying potential new owners and build relationships with them
•    Maintaining relationships with existing owners and key stakeholders
•    Collaborating with Development and Marketing teams to craft compelling proposals
•    Achieving deal signing targets

The person will be responsible for: 
•    Deal origination: generate new leads and opportunities
•    Deal evaluation and coordination: conduct feasibility studies on projects, financial as well as technical aspects
•    Contract negotiation: negotiate definitive agreements 
•    Deal administration and closing: complete deal-related paperwork to get to deal completion including due diligence etc. 
•    Relationship management: build relationships with key consultants, real estate companies and ownership groups
•    Marketing and market coverage: raising company profile and building more brand awareness across the markets that he/she is responsible for, including attending conference and networking events

What We’re Looking For:
•    At least 4-5 years’ experience in the hotel development field
•    Degree in business, finance or hospitality management
•    Proactive and a self-starter with initiative
•    Able to work independently as well as be a team player who supports the wider team when needed
•    Clear communication skills
•    Adaptable and resilient     

Why Seibu Prince Hotels and Resorts?

Working for Seibu Prince Hotels & Resorts offers an opportunity like no other. We are rapidly expanding our network and want you to Grow with Us.

We’re ready to invest in you, with corporate development programs and unlimited opportunities for career growth.

Private Advertiser

Job Description

About the role

As the Restaurant Manager at Long Men Hotpot, you will be responsible for overseeing the day-to-day operations of our popular restaurant located in Cebu City, Cebu. This is a full-time position that offers competitive compensation and the opportunity to be a part of a dynamic and growing hospitality business.

What you'll be doing

• Manage all aspects of the restaurant's operations, including staff scheduling, inventory control, and financial reporting

• Ensure exceptional customer service standards are met by leading, training, and motivating a team of servers, hosts, and kitchen staff

• Develop and implement strategies to increase sales, manage costs, and improve operational efficiency

• Collaborate with the marketing team to develop and execute promotional campaigns to drive customer traffic

• Monitor and maintain compliance with all relevant health, safety, and licensing regulations

• Actively participate in the development and implementation of new menu items and dining experiences

• Serve as the primary point of contact for customers, addressing any concerns or complaints in a timely and professional manner

What we're looking for

• Minimum of 3-5 years of experience in a restaurant management or similar leadership role

• Proven track record of driving revenue growth and improving operational efficiency

• Excellent interpersonal and communication skills, with the ability to effectively manage and motivate a diverse team

• Strong problem-solving and decision-making skills, with the ability to thrive in a fast-paced environment

• Proficient in financial management, inventory control, and data analysis

• Passion for the hospitality industry and a commitment to providing exceptional customer experiences

What we offer

At Long Men Hotpot, we are committed to fostering a collaborative and supportive work environment that empowers our employees to thrive. In addition to competitive compensation, we offer a range of benefits, including:

• Generous paid time off and holiday schedule

• Opportunities for professional development and career advancement

• Discounts on dining and merchandise at our restaurants

About us

Long Men Hotpot is a leading hospitality group in the Philippines, known for our authentic and delicious Chong Qing-style hotpot dining experiences. With a growing portfolio of restaurants across the country, we are committed to providing our customers with exceptional service and a unique culinary journey. Our team is passionate about fostering a diverse and inclusive work environment, and we are continuously seeking talented individuals to join our family.

Apply now to become the next Restaurant Manager at Long Men Hotpot!

Treetops Executive Residences

Job Description

• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Job Responsibilities

• Coordinate the overall lobby activity.
• Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
• Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
• Lead the daily team briefing in the absence of Front Office Manager.
• Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
• Motivate and track team members monthly up selling results
• Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
• Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.

Job Requirements

• Relevant work experience in the hospitality industry, including previous supervisory or management roles.
• Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
• Commited to delivering exceptional customer service is crucial.
• Experience in handling guest complaints and maintaining a positive guest experience.
• Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
• Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
• Familiar with health and safety regulations and the ability to enforce them.

THIRTY SIX BREWLAB PTE. LTD.

Job Description

Job Scope:

• Assist the Head Chef in managing daily kitchen operations
• Oversee food preparation and ensure consistency and quality
• Supervise and support junior kitchen staff
• Step up in the absence of the Head Chef
• Maintain kitchen hygiene and organization

Requirements:

· Min 2 years’ experience required

· Must be reliable, hardworking, and a team player

· Ability to work efficiently under pressure

THIRTY SIX BREWLAB PTE. LTD.

Job Description

Job Scope:

• Lead the entire kitchen team and daily operations
• Design and maintain the menu with seasonal and creative offerings
• Manage food cost, quality control, and kitchen inventory
• Ensure hygiene and food safety standards are upheld
• Train and mentor kitchen staff
• Coordinate closely with front-of-house for seamless service

Requirements:

· Min 2 years’ experience required

· Must be reliable, hardworking, and a team player

· Ability to work efficiently under pressure

Oxford Hotel Pte Ltd

Job Description

Roles & Responsibilities

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

• Familiar with our policies and procedures concerning reservations, room assignments, charges & credit, security, service delivery standard.

• Responsible for the efficient operation of the Front Office.

• Able to supervise and lead junior staff in the department.

• Able to resolve guest conflicts efficiently and diplomatically to maintain goodwill while complying with the hotel's policies.

• Able to liaise effectively with other departments and work as a team.

Requirements:

• 2 years prior experience

• Singaporeans/PR only

Jusdelish Group Pte Ltd

Job Description

Job Scope:

As a Senior Restaurant Manager, you will be responsible for the overall operations and performance of a single restaurant outlet. You are expected to lead by example, ensuring excellence in service, food quality, team performance, and guest satisfaction.

Key Responsibilities:

• Full Outlet Management: Oversee daily operations of the restaurant, ensuring smooth and efficient service in all areas.

• Staff Management: Lead, train, schedule, and motivate all team members to maintain a high-performance work environment. Handle recruitment, onboarding, and performance reviews.

• Business Strategy & Growth: Develop and implement strategies to drive revenue, improve customer experience, increase repeat business, and achieve outlet KPIs.

• Customer Service Excellence: Ensure high levels of customer satisfaction through prompt and professional service, quick issue resolution, and consistent quality standards.

• Cost & Inventory Control: Monitor and manage food and labor costs, stock levels, ordering, and wastage to maintain profitability.

• Compliance & Standards: Enforce all health, safety, hygiene, and food handling standards in accordance with regulatory and company policies.

• Reporting & Communication: Report directly to upper management/owners. Provide regular updates on outlet performance, challenges, and initiatives.

• Training & Development: Conduct ongoing training and coaching for staff to build a capable and service-driven team.

• Problem-Solving & Decision-Making: Handle operational challenges swiftly, maintaining service continuity while addressing any internal or external issues effectively.

Requirements:

• Proven experience in managing a full-service restaurant or similar F&B outlet

• Strong leadership, communication, and people management skills

• Ability to work under pressure and handle demanding situations professionally

• Business-minded with a proactive approach to sales and operations

• Willing to work on weekends and public holidays as part of a 6-day workweek

AI ZI CRISPY PASTRY (AI ZI XIAN BING)

Job Description

AI ZI CRISPY PASTRY (AI ZI XIAN BING) is hiring a Full time Assistant Outlet Manager role in Outram, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $3,500 - $3,800 per month

BAKERY Outlet Manager  / Bakery Executive - AI ZI CRISPY PASTRY (Singapore)

Join Our Team & Help Create a Deliciously Crispy Pastry Legacy!

AI ZI CRISPY PASTRY, a thriving bakery renowned for its uniquely crispy pastries, is seeking an experienced Outlet Manager to join our team in Chinatown, Singapore. If you are a passionate, proactive, detail-oriented leader with a love for the baking industry, we invite you to apply!

Responsibilities:

• Oversee daily outlet operations, including sales, inventory, and cost control.

• Lead and manage the outlet team, ensuring efficient collaboration and high-quality service.

• Enhance customer satisfaction and build strong customer relationships.

• Supervise and maintain outlet cleanliness, hygiene, and overall image.

• Develop and implement outlet sales targets and marketing strategies.

• Manage daily operations including staff scheduling, inventory management, and cost control.

• Ensure compliance with company standards and regulations.

Requirements:

• Minimum 2 years of experience managing a bakery outlet, with a thorough understanding of outlet operations.

• Excellent leadership and team management skills, able to effectively motivate and guide team members.

• Strong communication and customer service skills, capable of handling customer complaints and building positive relationships.

• Meticulous attention to detail, ensuring outlet cleanliness, hygiene, and overall presentation.

• Proven sales and marketing abilities, capable of developing and implementing sales targets and marketing strategies.

• Proficiency in using POS systems and other relevant software.

• Strong time management and problem-solving skills.

Compensation and Benefits:

• Basic Salary Range: SGD 3500-3800/month (depending on experience)

• Monthly Performance Bonus: Additional incentives based on outlet performance.

• Work Schedule: 6 days a week, specific hours to be discussed.

• Monthly Rest Days: 4 days

• Annual Leave, Sick Leave, and Bonus after probationary period.

The Pan Pacific Hotel Singapore

Job Description

Position summary:

A candidate in this position will ensure include the overall cleanliness of the hotel and surroundings are maintained at the highest standards in the most cost effective and productive manner. Proper monitoring of guest supplies and cleaning supplies lead the team to create a memorable experience for the guest. Assist the Executive Housekeeper as needed. 

Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare. 

Key Responsibilities:

Learning and Development:

• Educating Housekeeping associates in their respective roles and their continual development in their respective career path.

• Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression. 

• Schedule and conduct daily communications meeting with the associates to enable a free two-way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel/Resort. 

• Sharing of Trustyou scores, NPS, TripAdvisor and comments to the associates and take appropriate action to rectify immediately.

• Know and promote and educate the “Ten Foot Rule” 

Projects:

• Monitoring and ensure a continual comprehensive preventative maintenance programme for the entire hotel.

• Ensure the maintenance and upkeep for all equipment used in the Housekeeping Department. Ensuring the completion of all work orders pertaining to Housekeeping Department.

• Yearly inventories to be carried out for all housekeeping equipments.

• Assist in overseeing all external contractors to ensure they are working in line with the local policies.

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.

• Implementation and maintenance of an Environmental friendly approach to all aspects of the Housekeeping department. Ensure a conducive and happy working environment for the associates. Promote two ways communication within the department.
   

Service Standardization:

• Maintain a high level of guest service and ensure rapid and professional response to all guest requests.

• Supervising the Rooms Operation Management System. The scope would include Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.

• Support and assign Associates as required to meet guest service demand.

• Assist in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.

• Carry out regular inspection to work areas performed by Housekeeping associates. Inspect VIP arrival rooms and ensure all are in order prior to arrival. Offer action plan to achieve service excellence.

• Conduct weekly room inspection with Team Leader and Room Attendants to ensure service standards are maintained. 

• Ensure active implementation and enhance to corporate branding and brand standards. Under the role of brand standard mentor and continue to develop and tried to deliver higher standard of guest expectation.

• To set a good hygiene practise set based on fundamental cleaning principles to achieve 0 defects results. 

Requirements:

• Proven experience in a supervisory role within housekeeping, with experience in a 5-star hotel would be an advantage.

• Knowledge of cleaning techniques, procedures, and products.

• Diploma in Hotel Management or a related field is preferred.

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

ALIMAMA ENTERPRISE PTE. LTD.

Job Description

Singapore typically involve greeting customers, taking orders, serving food and beverages, and ensuring customer satisfaction. These roles often require a friendly and outgoing personality, good communication skills, and the ability to work in a fast-paced environment. Responsibilities may also include cleaning tables, restocking supplies, and handling cash transactions.

Key Responsibilities:

• Customer Service:Greeting customers, taking orders accurately, and serving food and drinks promptly and courteously.
• Order Taking and Input:Entering orders into the POS system and communicating any special requests to the kitchen.
• Table Management:Setting tables, clearing dishes, and ensuring the dining area is clean and organized.
• Customer Satisfaction:Checking on customers to ensure they are enjoying their meals and addressing any concerns.
• Other Duties:Assisting with general F&B tasks, such as restocking supplies, handling cash transactions, and providing recommendations.

Skills and Qualifications:

• Communication Skills: Excellent verbal communication and interpersonal skills to interact with customers and staff.
• Customer Service Orientation: A friendly and outgoing personality, with a focus on providing positive customer experiences.
• Pace and Adaptability: Ability to work efficiently and effectively in a fast-paced environment, and adapt to changing situations.
• Basic Math Skills: Ability to handle simple calculations for payments and change.
• Food Handling: Knowledge of food hygiene practices and safe food handling procedures.

Al's Resort

Job Description

โรงแรมแอลรีสอร์ท

Job Description

Four Seasons Hotel Kuala Lumpur

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

As the Front Desk Manager, you will lead our front office team to deliver exceptional guest experiences from check-in to check-out. It directs and controls the activities of the Front Office (Front Desk, Concierge, Recreations, Communications & Guest Service/Bell Desk). Assures that standards are met, guests and employees are satisfied and problems are promptly resolved.  Takes actions that maximize the profit of the division.

What you will do

• Oversee daily operations at the front desk, including check-in/out procedures, room assignments, and guest inquiries.
• To work closely with the all departments in the handling of groups, VIPs, return guests, etc.  Establishes rapport with frequent visitors; keeps everyone well-informed about guests' preferences.
• Resolve guest concerns with poise and professionalism, ensuring complete satisfaction.
• Monitor and improve key performance metrics including guest satisfaction scores.
• Assist with training, scheduling, and performance reviews of team members.
• Lead, coach, and mentor front desk staff to ensure consistent service excellence.

What you bring

• Proven leadership skills and a passion for exceptional guest service.
• Strong communication, organizational, and problem-solving abilities.
• Minimum 2–3 years of front office management experience in a luxury hotel.
• Knowledge of hotel systems such as Opera is a plus.
• Exceptional interpersonal and customer service skills; a natural ability to engage and connect with guests.
• Fluent in English; proficiency in a second language (e.g., Mandarin, French, Japanese) would be advantage.

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 5 day work week

Schedule & Hours:

• This is a full time position

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website : http://www.fourseasons.com/langkawi

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.

• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.

• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.

• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.

• Strong interpersonal, leadership and communication skills.

Bloomberry Resorts and Hotels Inc.

Job Description

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Ward cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

Creative Eateries Pte Ltd

Job Description

This position is responsible for assisting the Executive Chef and maintaining the entire kitchen operation & ensuring consistency in work performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Maintaining the entire kitchen operation, for internal operations and onsite events

•Assisting in the planning and development of event menus and recipes

•Supervising, training and developing staff and ensuring consistency in work performance

•Ensure quality control and presentation of the food

•Ensuring proper handling and storage of all food items in accordance with the Company standards and sanitation regulations

•Maintain a planned food cost

REQUIREMENTS

•Well-versed in western cuisine, canapes setup and experienced in sit-down dinner

•Preferably to have Food Hygiene Officer Certification

•At least 2 years of related experience

AlwaysHired Pte. Ltd.

Job Description

About the company

A fast-growing international dessert brand recently launched in Singapore, offering handcrafted sweet treats made with premium ingredients and unique flavor pairings. Known for its playful take on traditional favorites and attention to quality, the brand has earned recognition in overseas food guides and is now building a strong local following through its first outlet in a central mall.

Benefits

• Located right above Novena MRT Station ✨

• 5 Days work, 44 hours per week ✨

Job Details

📌Novena
💲$3000 - $3500
🕑 11AM - 8PM (5 Days, 44 hours per week, rotating off days)

Responsibilities

• Roster scheduling for outlet employees full timers, part timers.

• Generate outlet sales revenue reports.

• Stock Taking and Ordering.

• Cashiering.

• Basic food preparation knowledge.

Requirements

• Singaporean Only

• 1 to 3 years of Food and beverage (F&B) experience in a leadership role.

• Knowledge of using POS systems is a plus.

• Basic computer knowledge

Please submit your updated resume in MS Word format by clicking the APPLY FOR THIS JOB button.

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Medad Wong Shen Ern
Registration Number: R25127150
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore
 

About the role

Assistant Restaurant Manager (Jiang-Nan Chun) 

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring

• Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.

• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.

• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.

• Skilled in building and maintaining relationships across departments and with guests.

• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

NAVA 1872 Pte Ltd (Known as The 1872 Clipper Tea Co.)

Job Description

What We Offer:

• Attractive monthly commissions

• Attendance Allowance

• Medical and Dental coverage

• Annual Performance Bonus

• Staff discounts (applicable for all the brands under BP de Silva Group)*

• Free drinks

• Fun, dynamic work environment

* T&C applies

Job Responsibilities:

• Oversee daily retail operations and implement marketing strategies to grow The 1872 Clipper Tea brand.

• Drive sales performance and ensure excellent customer service across all store channels.

• Manage store profitability (P&L), optimize inventory levels, and ensure the right product mix for different customer profiles.

• Provide sales insights and feedback to the Product Development Team to enhance product offerings.

• Lead and train the retail team to maintain high service standards and brand knowledge.

• Ensure proper stock management, visual merchandising, and overall store presentation.

• Prepare reports, monitor sales targets, and execute promotions effectively.

Job Requirements:

• Diploma/Degree in related field.

• At least 5 years of retail experience.

• Strong communication skills in English (written & spoken).

• Hands-on, results-driven, and analytical mindset.

• Excellent organizational and interpersonal skills.

• Ability to lead a team and work collaboratively.

Amorita Resort

Job Description

l Assigning Location: Puerto Princesa, Palawan

Job Scope:

l Responsible for the efficient and exceptional service of food and beverages, managing staff and maintaining high standards of quality. Also collaborate with vendors, handle inventory and strive to enhance overall guest satisfaction.

Qualification:

l Bachelor’s Degree in Hospitality, Food Management or any related field (preferred)

l Previous experience in foor and beverage industry, with at least 2 years in supervisory role

l Proficiency in Restaurant Management software and Point of Sale system

l Computer Literate

l Excellent in communication, team management and leadership skills.

Hilton

Job Description

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Tin Lok Xian Pte Ltd

Job Description

1.5days work $3200 6Days Work $3700

2.Plus Monthly incentive $500-$1100

3.Promotion opportunities

4.Off on weekend

Ensuring incoming staff complies with company policy

Training staff to follow restaurant procedures

Maintaining safety and food quality standards

Good Customer Service and handling complaints

Organizing schedules

Recording payroll data

Ordering food, linens, gloves and other supplies while staying within budget limitations

Supervising daily shift operations

Ensuring all end of day cash outs are correctly completed

Coordinating daily front- and back-of-house restaurant operations

Controlling operational costs and identifying ways to cut waste

Appraising staff performance

Interacting with guests to get feedback on product quality and service levels

Unihome Suite

Job Description

Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: RM1,800 - RM2,200 per month

Job Overview:

We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.

Key Responsibilities

Guest Services & Experience

Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.

Manage guest communication via phone, email, and booking platforms.

Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.

Promptly address and resolve guest complaints or special requests professionally.

Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.

Operations & Property Management

Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.

Monitor property conditions and coordinate necessary repairs or maintenance.

Manage and restock inventory (toiletries, linens, minibar supplies, etc.).

Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.

Bookings & Revenue Management

Manage reservations across all booking platforms and direct booking channels.

Update pricing strategies based on seasonality, demand trends, and competition.

Communicate proactively with guests to minimize cancellations and no-shows.

Marketing & Guest Engagement

Assist in developing content for social media posts, stories, and email newsletters.

Implement guest loyalty programs, promotions, and partnerships with local businesses.

Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.

Qualifications & Skills:

1+ years’ Experience in hospitality, Airbnb management, or hotel operations.

Familiarity with hotel booking platforms

Strong communication and problem-solving abilities.

Willing to work weekends, holidays, and on-call shifts if needed.

Understanding of pricing, invoicing, and cost control.

ELEGANT DELICACY PTE. LTD.

Job Description

ELEGANT DELICACY PTE. LTD. is hiring a Full time Sous Chef role in Sembawang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Work pass will be provided for this role
• Expected salary: $3,800 per month
• This role is an urgent hire

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Develop, review and update of policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements:

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools
• Possess good organizational and leadership skills, with an eye for detail and process improvement
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

RMR International

Job Description

A Head Chef in a catering business in Singapore plays a crucial role in overseeing kitchen operations, ensuring the quality of food, and managing a team of chefs and kitchen staff. Here are the main roles and responsibilities of a Head Chef in the catering industry in Singapore:

• Create and design menus that cater to client preferences, dietary restrictions, and the specific nature of events (e.g., corporate functions, weddings, private parties).
• Adapt the menu based on seasonality, availability of ingredients, and current food trends.
• Collaborate with clients to understand their requirements and customize dishes to meet their needs.

• Oversee all aspects of food preparation and cooking to ensure consistency and high quality.
• Manage cooking processes, including portion control, to maintain the best standards of taste and presentation.
• Ensure proper cooking techniques are followed and ensure the quality of every dish before it leaves the kitchen.

• Lead, supervise, and train kitchen staff, including sous chefs, line cooks, and kitchen assistants.
• Assign specific tasks and oversee their completion, ensuring efficiency and consistency.
• Foster a positive work environment, encourage teamwork, and ensure the staff follows health and safety protocols.
• Schedule shifts and manage staffing levels according to the volume of orders and events.

• Manage inventory by ordering ingredients, overseeing stock rotation, and ensuring the kitchen has the necessary supplies for daily operations.
• Work closely with suppliers to ensure high-quality and cost-effective sourcing of ingredients.
• Keep track of inventory to minimize waste and control food costs.

• Ensure that all food is prepared according to established standards and food safety regulations (Singapore has strict food safety standards set by the Singapore Food Agency).
• Conduct regular quality control checks on food presentation, taste, and hygiene.
• Maintain cleanliness and organization in the kitchen, ensuring it meets all health and safety regulations.

• Manage food costs and budgets, ensuring that catering services remain profitable without compromising quality.
• Monitor food and labor costs and adjust menu items and staffing as necessary to stay within budget.
• Review financial performance and implement strategies to reduce waste and control expenses.

• Communicate with clients to understand their needs and preferences.
• Oversee the execution of catering events, ensuring food is delivered on time and meets the event's requirements.
• Provide recommendations on food choices, service styles, and presentation.

• Enforce strict adherence to food safety regulations and best practices.
• Ensure proper handling, storage, and preparation of ingredients to prevent foodborne illnesses.
• Regularly train staff on safety protocols, including the use of equipment, sanitation procedures, and emergency responses.

• Collaborate with the business development team to enhance the catering brand and attract new clients.
• Help in promoting signature dishes and unique offerings to set the catering business apart from competitors.

• Resolve any issues that arise during events, such as customer complaints or unexpected challenges with the food or service.
• Work quickly under pressure to ensure the success of high-profile events and large-scale catering jobs.

• Stay updated with current food trends, new cooking techniques, and industry innovations.
• Attend workshops, food expos, and other professional development opportunities to maintain expertise.

• Keep detailed records of orders, inventory, costs, and other important business information.
• Provide reports to the management regarding kitchen operations, financial performance, and any other necessary metrics.

RAFFLES SENTOSA SINGAPORE

Job Description

JOB SUMMARY

Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.

• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,

• Extend warm and genuine greetings to all guests.

• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.

• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

• Maintain repeat guest history records and system effectively.

• Monitor the milestone programme and amenity history of guests

• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:

· Prepare guest welcome letters

· Ensure preferred amenities are placed prior guests arrival

· Attend to special requests by guests

· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests

· Prepare requisitions for amenities on a timely basis

· Ensure the entire range of services offered with the aim to maximum guest satisfaction

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Supervise and coach the Guest Experience team.

· Conduct performance review for the Guest Experience team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess strong local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

The Cre8Tive Group Pte. Ltd.

Job Description

Best Reliable Resources

Job Description

About the role

Join the thriving team at Best Reliable Resources' as a full-time Bar Manager in our Taguig City, Metro Manila location. In this vital role, you will be responsible for overseeing the daily operations of our busy bar, ensuring excellent customer service and maximising profitability. As a key member of our hospitality team, you will play a strategic part in achieving our company's objectives.

What you'll be doing

• Manage and lead a team of bar staff, including scheduling, training, and performance management

• Develop and implement effective bar procedures and policies to optimise efficiency and productivity

• Oversee inventory management and ordering of all bar supplies and equipment

• Create and monitor bar budgets, analyse sales data, and make data-driven decisions to boost revenue

• Foster a positive, customer-centric culture and ensure exceptional service standards are maintained

• Stay up-to-date with industry trends and introduce new cocktails, products, and promotions to attract customers

• Ensure compliance with all relevant health, safety, and licensing regulations

What we're looking for

• Minimum 2 years of experience in a similar bar management role, preferably in the hospitality industry

• Strong leadership and people management skills, with the ability to inspire and motivate a team

• Excellent customer service orientation and problem-solving abilities

• Proficient in inventory management, budgeting, and financial analysis

• Knowledge of relevant health, safety, and licensing regulations in the hospitality industry

• Passion for the industry and a keen understanding of current trends and best practices

• Excellent communication and interpersonal skills

What we offer

• Competitive salary and performance-based bonuses

• Comprehensive benefits package, including health insurance and retirement planning

• Opportunities for professional development and career advancement

• Vibrant company culture with regular team-building activities and social events

• Discounts on food and beverages at our establishments

About us

Best Reliable Resources' is a leading hospitality company with a growing portfolio of successful bars and restaurants across the Philippines. Our mission is to provide exceptional dining and entertainment experiences that bring people together. With a strong focus on quality, innovation, and customer satisfaction, we are committed to being the employer of choice in the industry.

Apply now to join our dynamic team and be a part of our exciting growth journey!