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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Hotel General Manager

7-May-2025
Link Hotels International Pte Ltd | 54415 - Tiong Bahru, Central Region
This job post is more than 31 days old and may no longer be valid.

Link Hotels International Pte Ltd


Job Description

The General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:

  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and marketshare
  • Holding property leadership team accountable for strategy execution
  • Guiding professional development of the property leadership team and all team members
  • Ensuring sales engines are leveraged
  • Building owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
  • Being active in the local community to build strong relationships with local officials, businesses and customers

2. Responsibilities

Managing Property Operations and Department Budgets

  • Provide timely, real-time feedback to management on service and operational standards
  • Review and follow-up on property GSS scores and comments
  • Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day
  • Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards
  • Manage the flow of manpower between departments to support effective management of Manpower Budget and achievement of profitability goals
  • Act as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.)
  • Delegate responsibilities for operations and projects to appropriate level of team members
  • Prepare for QA audits (i.e., daily and pre-visit activities)

Managing and Sustaining Sales and Marketing Strategy

  • Manage relationships with decision makers at top accounts
  • Interact with in-house guests to prospect for new sources of business
  • Work with Sales & Marketing to establish property sales strategy, extended stay occupancy (ESOcc) targets, sales goals and action plans
  • Understand and leverage sales and marketing advantages over competitor properties within market
  • Coach and reinforce team members’ selling strategies that take advantage of property amenities
  • Develop innovative meansfor capturing new streams of revenue through property amenities
  • Ensure direct sales team members fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate
  • Identify key revenue generating stakeholders and customers and communicate information to sales office

Managing Profitability

  • Measure, analyze and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction and team members engagement data
  • Monitor and forecast future ESOcc and length of stay rate tiers to inform revenue management and profitability strategy
  • Manage on-property controllable costs associated with rooms, housekeeping, events and food and beverage operations
  • Initiate action to support property revenue and profitability goals
  • Update and communicate profit forecasts to team members/managers
  • Review and sign off on invoices
  • Consolidate reports needed for period-end review

Maintaining Revenue Management Goals

  • Manage the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.)
  • Balance inventory to ensure same-day sellouts
  • Managing Relationships with Property Stakeholders(e.g., Owner and Above Property)
  • Keep brand leadership team, owners and above property stakeholders updated on property performance in the areas of financials, guest satisfaction and associate engagement
  • Prepare and present reports for owners and above property leadership using financial/performance data
  • Conduct property critique
  • Conduct annual business reviews
  • Respond to owner requests for sales information (e.g., Market Outlook, STR Report critique, etc.)
  • Participate in ad hoc owner conference calls and respond appropriately to owner requests

Managing and Conducting Human Resource activities

  • Conduct performance review process for team members
  • Understand the performance expectations for all positions within the property
  • Manage ongoing development of managers (e.g., one on one coaching)
  • Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions,etc.)
  • Lead team members through property changes and help them transition into new property roles
  • Support recruitment and hiring efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., rooms operations) compatible for operational needs

Key Competencies

  • Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics
  • Customer Service – Manages difficult or emotional customer situations. Responds promptly to customer need; Responds to requests for service and assistance
  • Interpersonal – Maintains confidentiality
  • Oral Communication –Responds well to questions; Demonstrates group presentations skills
  • Team Work – Contributes to building a positive team spirit
  • Written Communication – Writes clearly and informatively; Able to read and interpret written information
  • Delegation – Delegates work assignments; Provides recognition for results
  • Managing People – Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products, and services; Continually works to improve supervisory skills
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
  • Organizational Support – Follows policies and procedures including, but not limited to, dress code policies
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays or unexpected events
  • Attendance/ Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
  • Dependability – Commits to long hours of work when necessary to reach goals
  • Initiative – Asks for and offers help when needed
  • Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
  • Judgment – Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
  • Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

Guest Experience & Reservations Manager

6-May-2025
Nunu Bali Eco Friendly Retreat | 54344 - Bali
This job post is more than 31 days old and may no longer be valid.

Nunu Bali Eco Friendly Retreat


Job Description

We’re looking for someone with energy, charm, and strong communication to join our guest services team. You’ll manage villa listings and be the first point of contact for our guests from booking to check-out.

Responsibilities:

●       Create and optimize listings on Airbnb, Booking.com, Agoda, etc.

●       Handle guest communication (inquiries, support, reviews)

●       Manage bookings, availability, and pricing calendars

●       Coordinate with operations for smooth check-ins and guest needs

Requirements:

●       2+ years in hospitality or Airbnb/OTA experience

●       Fluent English (written + spoken)

●       Strong attention to detail & fast communication

●       Familiar with channel managers, OTAs, or PMS tools

Salary: Salary: IDR 5–8 million.

Bonus: commissions based on 5-star reviews or upsells

Assistant Bartender Manager

6-May-2025
Central Retail Corporation Public Company Limited | 54332 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Central Retail Corporation Public Company Limited


Job Description

Assist Bar Manager in overall bar operation, planning, organizing and executing tasks in accordance with company policies and standards. To supervise bar staff and ensure that quality product and high standards service is provided.

Qualification
-Bachelor’s degree in related field
-Minimum of 3 years’ experience in related field and 3 years of team management
-Have great understanding about food and beverage service, and restaurant management
-Have good personality
-Have service mind and good manners
-Have good communication skills
-Have leadership, motivational, and people skills

Revenue Manager

6-May-2025
Radiant1 Services Co., Ltd. | 54334 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Radiant1 Services Co., Ltd.


Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

Collaboration & Communication

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

 

Manager, Preschool Management Division (CMS-AOM)

6-May-2025
PAP Community Foundation | 54393 - Bedok South, East Region
This job post is more than 31 days old and may no longer be valid.

PAP Community Foundation


Job Description

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to early childhood operating/regulatory landscape and parents’ needs. You may require to leading a team and collaborate with cross-functional teams to manage various business/operational processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance of our preschool centres.
 

The work areas of this role include but not limited to the following areas:

  • Manage and review existing administrative processes on early childhood related subsidy and financial support schemes for valuable group to ensure it is effective and served its objectives. Where relevant, to work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group.
  • Manage the conduct of surveys and data analysis to Identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, to benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement in preschool setting.
  • Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economic of scale and cost saving.
  • Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, to create, maintain, and put together data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
  • Involve and manage implementation of new/replacement operational or customer related systems with valuable inputs provided to enhance or automate the manual processes, thus, improve operational efficiency and enhance user experience.
  • Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
  • Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purpose.
  • Handle corporate governance matters and putting in a monitoring system for compliance and managing risks.
  • Assist in coordinating internal and external audits as well as managing queries/requests.
  • Involve in cross functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc.
  • Support and provide relevant advice to centre & staff relating to areas in charge by this role.
     

Job Holder Requirements:

  • Education: Degree in any fields
  • Experience: Preferably with administrative and operational management related experience in early childhood/education industry. Willingness to contribute to the organization by tapping on their skills and knowledge in driving changes in work processes, enhancing current administrative processes and systems of the organization will be a plus.
  • Special Qualities, Knowledge & Skills:
    •  Must be proficient in Microsoft Office.
    • Strong in driving changes, implement new initiatives & project at HQ and district level.
    • Meticulous, able to multi-task, resourceful & well organised.
    • Good team player with effective problem-solving skills.
    • Good communication, interpersonal and leadership skills.
       

Depending on experience and qualification, the successful candidate may be considered for a senior position.

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Director of Operations

6-May-2025
Hong Kong Optical Lens Company Limited | 54365 - Cavite City, Cavite
This job post is more than 31 days old and may no longer be valid.

Hong Kong Optical Lens Company Limited


Job Description

Director of Operations

Key Responsibilities:

  1. Operational Leadership:

    • Lead and manage all operational functions within the Philippines office, ensuring alignment with overall business objectives.

    • Develop and execute operational plans, policies, and procedures that enhance productivity and efficiency.

  2. Strategic Planning:

    • Collaborate with senior management to define the operational strategy and set long-term goals.

    • Identify opportunities for operational improvements and oversee the implementation of best practices.

  3. Process Improvement:

    • Champion Six Sigma and other process improvement methodologies to streamline operations, enhance product quality, and reduce costs.

    • Lead cross-functional teams in continuous improvement projects to capture efficiencies and eliminate waste.

  4. Supplier and Vendor Management:

    • Establish and maintain strong relationships with suppliers and vendors to ensure smooth operations and optimal pricing.

    • Negotiate contracts and manage vendor performance to ensure quality and timely delivery of products and services.

  5. Compliance and Safety:

    • Ensure all operations comply with relevant regulations, industry standards, and health and safety protocols.

    • Implement and enforce policies and procedures for workplace safety, ensuring a safe working environment for all employees.

  6. Collaboration and Communication:

    • Serve as the primary point of contact for operations-related issues within the Philippines office; effectively communicate with all stakeholders.

    • Collaborate with other departments, including sales, finance, and HR, to ensure operational alignment with business goals.

Qualifications:

  • Bachelor’s degree in Business Administration, Operations Management, or related field.

  • A minimum of 10 years of progressive experience in operations management, preferably within a large-scale organization.

  • Strong leadership and people management skills, with a track record of developing high-performing teams.

  • Deep understanding of operational management principles and practices.

  • Experience with Six Sigma certification is highly beneficial.

  • Previous experience in manufacturing operations is a MUST.

  • Excellent problem-solving, analytical, and decision-making skills.

  • Strong communication and interpersonal skills.

Station: Cavite City, Philippines

Duty Manager

6-May-2025
Orchard Hotel Singapore | 54367 - Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Duty Manager

Reporting to the Front Office Manager, the incumbent will be responsible to:-

Operations

  • Handle guest check-in and check-out at the reception

  • Supervise the activities and manpower deployment of the front office team on the assigned shift to ensure a smooth and efficient running of the Hotel’s operations

  • Coordinate guests and staff during an emergency and have good knowledge of fire procedures

  • Facilitate effective communication between different departments

  • Ensure compliance with company policies and the hotel's vision

  • Conduct daily inspections and maintain cleanliness of all hotel facilities

  • Complete a full handover between shifts by communicating directly through detailed handover reports in the DM file and email

  • Oversee night audit process at the end of the day

 

Guest Service

  • Liaise with guests and ensure a strong host presence at all times, passing relevant information onto staff especially specific requirements or arrangements

  • Ensure that the standards of service in all areas meet the required levels

  • Deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues to the AFOM and colleagues in a constructive and clear manner

  • Greet and extend hospitality to all guests

  • Exceed guest expectations and gather feedback for service improvement

  • Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction

  • Manage and improve guest reviews score

 

Financial

  • Identify and implement strategies to increase revenue, such as upselling and room inventory control

  • Assist in implementation of cost-saving measures

 

Administration

  • Prepare incident reports as needed - Write GIF whenever necessary with regards to guest incident

  • Prepare breakfast forecast

  • Look through guest deposit and balance to prepare High Balance Report

  • Keep track of pending accounts inside Opera system

  • Maintain accurate records and data in Opera and other relevant systems

  • Perform Night Report at the end of the day

 

Requirements

  • At least 2 years’ of working experience in a similar capacity in the hospitality industry

  • Diploma in Hotel Management or equivalent.

  • Good organizational skills, ability to prioritize workload and handle pressure.

  • Good leadership with strong interpersonal and communication skills.

  • Knowledge of Opera System would be added advantage.

Assistant Club Manager/Club Manager

6-May-2025
Orchard Hotel Singapore | 54391 - Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Assistant Club Manager/Club Manager

 

Reporting to the Front Office Manager, the incumbent shall be responsible to:  -

  • Handle guest check-in and check-out at the Club Lounge.

  • Oversee smooth and efficient operations of the Club Lounge.

  • Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.

  • Manage and improve guest reviews score.

  • Manage and guide the Club team to maintain service standards.

  • Manage the control costs to ensure profitability and procedure standards.

 

Requirements

  • At least 2 years’ of working experience in a similar capacity in the hospitality industry

  • Diploma in Hotel Management or equivalent

  • Good organizational skills, ability to prioritize workload and handle pressure

  • Good leadership with strong interpersonal and communication skills

Property Care Manager

6-May-2025
Nomad Nest by Precha | 54301 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Nomad Nest by Precha


Job Description

Property Care Manager – Airbnb (Nimman, Chiang Mai)
Daily Pay: 400–500 THB
Casual / Part-Time

Do you take pride in your work, care about hospitality, and have a proactive attitude? We’re looking for a reliable and detail-oriented Property Care Manager to help run a small, thoughtfully maintained Airbnb in the heart of Nimman, Chiang Mai.

This is a hybrid role with flexible scheduling and a lot of trust—perfect for someone independent, organized, and friendly.

🧼 Your Key Responsibilities:

  • Cleaning and preparing the apartment between guest stays (turnovers)

  • Washing, drying, and folding sheets and towels

  • Occasional maintenance tasks and purchasing supplies

  • Assisting with guest check-ins (sometimes includes helping with face-scan registration)

  • Being on call for urgent guest needs or issues

  • Reporting back clearly and consistently with updates

📍 About the Property & Location:
This is a modern, well-kept apartment in Nimman—close to shops, cafes, and transport. We welcome kind, respectful guests and value a calm, clean, and conscious environment.

🌿 About You:

  • Reliable and able to self-manage with little supervision

  • Strong communication skills and decent English (doesn’t need to be perfect, just clear and reliable)

  • Has their own transportation (motorbike or car)

  • Flexible schedule and quick response time

  • Detail-oriented and respectful of cleanliness and privacy

  • Based in Chiang Mai long-term (ideally near Nimman)

  • Bonus if you have experience in hospitality, housekeeping, customer service, or property maintenance

📲 About the Host:
The property is managed remotely by a Canadian Airbnb host who travels and runs the business from abroad. Because of the time difference, this position requires someone dependable and confident in solving issues on their own, with good judgment and initiative.

💰 Pay:
Daily rate: 400–500 THB, depending on workload per visit
(Workload and number of days vary month-to-month depending on bookings)

📈 Growth Opportunity:
As the business expands, more listings and responsibilities may become available. If you're reliable and take initiative, you'll have the chance to grow with the company—earning more consistent work and higher pay over time.

Assistant Manager, Discovery Bay Recreation Club

6-May-2025
Auberge Hospitality Limited | 54335 - Discovery Bay, Islands District
This job post is more than 31 days old and may no longer be valid.

Auberge Hospitality Limited


Job Description

Responsibilities:

  • Supervise and ensure a smooth operation of western F&B outlet D Café

  • Provide high quality of catering service to the Club members and their guests

  • Maintain the high level of hygiene and quality standard for the restaurant

  • Greet the members, take order and handle payments

Requirements:

  • Diploma holder in Hospitality Management or related disciplines

  • 4-5 years of Food and Beverage working experience, with at least 2 years in supervisory level

  • Knowledge of wine and spirit, with WSET Level One or above certificate is preferred

  • Enthusiastic, outgoing with excellent service-oriented personality

  • Good command of spoken and written English and Chinese

  • Shift work on Sundays and public holidays is required

Benefits

  • Dental insurance

  • Medical insurance

  • Transportation allowance

  • Education allowance

  • Free shuttle bus

Working Location: Discovery Bay

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Methods:

  • Email – send your detailed resume and expected salary via clicking "Apply Now"

  • WhatsApp – 6317 3527

  • Fax – 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.

Sous Chef, Discovery Bay Golf Club (5 days work)

6-May-2025
Auberge Hospitality Limited | 54339 - Discovery Bay, Islands District
This job post is more than 31 days old and may no longer be valid.

Auberge Hospitality Limited


Job Description

Responsibilities:

  • Food production in Western cuisine for Golf Club members and events

  • Ensure consistent high quality and standard in food production

  • Maintain high level of hygiene and cleanliness in kitchen

  • Assist Sous chef in menu planning, food promotions and cost control

Requirements:

  • Form 5 or Diploma holder in Hospitality Management or related disciplines

  • Minimum 3 - 4 years Western kitchen experience

  • Knowledge of food health, safety and hygiene compliance

  • Good command of spoken and written English and Chinese

Benefits:

  • Dental Insurance

  • Five-day work week

  • Medical Insurance

  • Transportation Allowance

  • Education Allowance

  • Free shuttle bus

Working Location: Discovery Bay

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Methods:

  • Email – send your detailed resume and expected salary via clicking "Apply Now”

  • WhatsApp – 6317 3527

  • Fax – 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request

Assistant Head Chef, Discovery Bay Recreation Club

6-May-2025
Auberge Hospitality Limited | 54340 - Discovery Bay, Islands District
This job post is more than 31 days old and may no longer be valid.

Auberge Hospitality Limited


Job Description

Responsibilities:

  • Assure the kitchen operation and daily production to ensure quality service deliver to guests

  • Determine and collect all foodstuff and ingredients needed for each dish in accordance with the recipes and forward all needed materials to the cooks

  • Check all equipment used to ensure they meet hygiene and safety standard and are in orderly condition

  • Any ad-hoc duties assigned by Head Chef

Requirements:

  • Certificate or above in Hotel / Catering management or related discipline

  • 5 years relevant experience with at least 2 years supervisory experience in western kitchen

  • Well versed in recipes of dishes and Well-knowledge in western cuisines

  • Holder of Hygiene Certificate or equivalent Certificate

  • Excellent communication skill and ability to work under pressure

  • Pleasant, creative, service-oriented and outgoing personality

Benefits

  • Dental insurance

  • Medical insurance

  • Transportation allowance

  • Education allowance

  • Free shuttle bus

Working Location: Discovery Bay

We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Methods:

  • Email – send your detailed resume and expected salary via clicking "Apply Now"

  • WhatsApp – 6317 3527

  • Fax – 2987 5057

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.

Cleaner / Housekeeper

6-May-2025
CHARIS MANOR NURSING HOME PTE. LTD. | 54320 - East Region
This job post is more than 31 days old and may no longer be valid.

CHARIS MANOR NURSING HOME PTE. LTD.


Job Description

The Cleaner / Housekeepr is responsible for maintaining a high standard of cleanliness and hygiene throughout the nursing home to ensure a safe, healthy, and pleasant environment for residents, staff, and visitors.

Key Responsibilities:
  • Clean and sanitize resident rooms, bathrooms, communal areas, dining rooms, and hallways according to the established schedule.
  • Ensure all surfaces, floors, and furniture are free from dust, dirt, and spills.
  • Dispose of waste in accordance with infection control procedures.
  • Restock supplies such as soap, paper towels, toilet paper, and cleaning products.
  • Report any maintenance issues, damages, or potential hazards to the appropriate supervisor.
  • Follow strict infection control protocols, especially when cleaning rooms occupied by ill or vulnerable residents.
  • clothing (if applicable).sensitivity and respect for the privacy and dignity of residents at all times.

Assistant Housekeeper

6-May-2025
WYNDHAM SINGAPORE HOTEL | 54322 - East Region
This job post is more than 31 days old and may no longer be valid.

WYNDHAM SINGAPORE HOTEL


Job Description

Responsibilities

Guide and train Housekeeping staff, ensuring adherence to standards and procedures.

Inspect rooms and public areas for cleanliness, presenting a positive image to guests

Assist with daily housekeeping tasks, including scheduling, task assignment, and inventory management of cleaning supplies and equipment

Address guest complaints, providing assistance, and ensuring guest satisfaction

Generate and complie reports and report any issues or concerns

Collaborating with other departments to ensure smooth operations and facilitate guest service

Requirements

Relevant experience in same field

Able to work shifts and weekends

Good communication and interpersonal skills

Ability to analyze situations, identify challenges, and develop effective solutions

RESTAURANT MANAGER

6-May-2025
EBI 10 GROUP OF COMPANIES | 54358 - Eastwood, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

EBI 10 GROUP OF COMPANIES


Job Description

As the Restaurant Manager, your primary responsibilities will include:

Overseeing day-to-day operations of the restaurant, ensuring smooth and efficient functioning.

Managing and supervising restaurant staff, including hiring, training, and performance evaluations.

Maintaining high standards of customer service and satisfaction.

Implementing and maintaining operational procedures to maximize efficiency.

Monitoring and managing inventory levels, ordering supplies, and controlling costs.

Creating and executing marketing initiatives to promote the restaurant.

Ensuring compliance with health and safety regulations.

Handling customer inquiries, concerns, and complaints in a professional and timely manner.

Monitoring sales target

Achieving cost efficiency in the branch

Duty Manager

6-May-2025
Langham Hotels (Cordis) Limited | 54337 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Langham Hotels (Cordis) Limited


Job Description

About Langham Hospitality Group

 
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

 
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

 

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

We are seeking a person who can show leadership to our reception and guest relations teams to provide heart-felt service and memorable experience to our guests and colleagues.

Are you devoted to?

  • Maximize guest satisfaction when handling guests’ enquiries and complaints
  • Supervise Front Office operations in a successful 5-star hotel
  • Drive the team to conduct up-selling and cross-selling to maximize hotel revenue

Are you vibrant with?

  • Related hotel guest service experience
  • Fabulous communication and interpersonal skills
  • Able to work cheerfully under pressure, to juggle deadlines and priorities

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more

If you are the person we’re looking for, please contact us immediately.

Please send your resume to via Apply Now.

Personal data collected will be treated in confidence and used for recruitment purposes only.

---

CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3194

F (852) 3552 3079

Cordis, Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about Cordis, Hong Kong, please visit: https://www.cordishotels.com/en/hong-kong/

SPA MANAGER

6-May-2025
Meritoni Corp | 54353 - Iloilo, Western Visayas
This job post is more than 31 days old and may no longer be valid.

Meritoni Corp


Job Description

Job Summary:

The Spa Manager is responsible for overseeing the day-to-day operations of the spa facility, ensuring a high level of guest satisfaction, staff performance, and profitability. This role involves managing staff, coordinating spa services, maintaining cleanliness and safety standards, and executing marketing initiatives to attract and retain clients.


Key Responsibilities:

  • Oversee the daily operations of the spa, including scheduling, inventory, and staff management.

  • Lead, train, and motivate a team of therapists, receptionists, and other spa personnel.

  • Ensure exceptional guest service and handle guest concerns or complaints professionally.

  • Develop and implement spa promotions and marketing strategies to drive revenue.

  • Maintain hygiene and safety standards according to company and legal regulations.

  • Monitor inventory and order supplies in a cost-effective manner.

  • Prepare and manage budgets, reports, and financial records.

  • Analyze performance metrics to improve service delivery and financial outcomes.

  • Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service.

  • Stay updated on industry trends and new treatments or technologies.


Qualifications:

  • Proven experience as a Spa Manager or in a similar supervisory role in hospitality/wellness.

  • Strong knowledge of spa treatments, products, and operations.

  • Excellent leadership and customer service skills.

  • Ability to manage budgets and interpret financial reports.

  • Strong organizational and problem-solving abilities.

  • Proficient in spa software and Microsoft Office Suite.

  • Degree or certification in Hospitality Management, Business Administration, or a related field (preferred).


Work Environment:

  • Full-time position with flexibility to work weekends and holidays as required.

  • Fast-paced, guest-focused environment.

Front Office Manager25075192

6-May-2025
Sheraton Bali Kuta Resort | 54309 - Jakarta
This job post is more than 31 days old and may no longer be valid.

Sheraton Bali Kuta Resort


Job Description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures recognition of employees is taking place across areas of responsibility.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

• Ensures compliance with all Front Office policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Responds to and handles guest problems and complaints.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees are treated fairly and equitably.

• Manages employee progressive discipline procedures for Front Office Staff.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sous Chef

6-May-2025
มาราเลน่า สปอร์ต รีสอร์ท เกาะสมุย | 54302 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

มาราเลน่า สปอร์ต รีสอร์ท เกาะสมุย


Job Description

Located in Bang Kao, in the south of Samui Island, Thailand, Maraleina Sports Resort is surrounded by nature, open spaces, and a peaceful environment, just a few steps away from the beach. Our sports resort spans over 100 Rai (40 acres) of land and provides the perfect setting for athletes and families to train and have fun. Maraleina Sports Resort offers a variety of sports, including football, squash, fitness, and more. Our resort is not only a great place to get in shape but also the perfect place to reconnect with friends and family in our restaurant and sports bar, and to enjoy rest and relaxation in our accommodations.

มาราเลน่า สปอร์ต รีสอร์ท ตั้งอยู่ในบางเก่า ทางตอนใต้ของเกาะสมุย ประเทศไทย ล้อมรอบด้วยธรรมชาติ พื้นที่เปิดโล่ง และสภาพแวดล้อมที่เงียบสงบ ห่างจากชายหาดเพียงไม่กี่ก้าว รีสอร์ทของเราครอบคลุมพื้นที่กว่า 100 ไร่ (40 เอเคอร์) และเป็นสถานที่ที่สมบูรณ์แบบสำหรับนักกีฬาและครอบครัวในการฝึกซ้อมและสนุกสนาน มาราเลน่า สปอร์ต รีสอร์ท มีกีฬาหลากหลายประเภท รวมทั้งฟุตบอล สควอช ฟิตเนส และอื่นๆ อีกมากมาย รีสอร์ทของเราไม่เพียงแต่เป็นสถานที่ที่ดีเยี่ยมในการดูแลสุขภาพร่างกายเท่านั้น แต่ยังเป็นสถานที่ที่เหมาะสำหรับการพบปะเพื่อนและครอบครัวในร้านอาหารและสปอร์ตบาร์ของเรา และเพลิดเพลินกับการพักผ่อนและผ่อนคลายในที่พักของเรา

Food and Beverage Department
  • Bartender (2)

Human Resources Department

Construction

Sales and Marketing

Main Kitchen
  • Sous Chef (1)

Customer Service And Sport Booking Department

Accounting Department
  • Asst.Chief Accountant (1) New
Housekeeping Department
  • Housekeeping Supervisor (1)

รายละเอียด

-

แผนก:

Main Kitchen

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HRM

อีเมล์:

hr@maraleina.com

เบอร์ติดต่อ:

0654735792

ลงประกาศเมื่อ:

05 พ.ค. 68

Assistant Restaurant Manager / Outlet Supervisor

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54303 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Food & Beverage

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Cluster Assistant E-Commerce Manager

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54304 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Sales & Marketing

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Chief Engineer

6-May-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 54306 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Kitchen

Front Office

Event
  • Event Executive (1)
  • Assistant Banquet Manager (1)
Engineering
  • Chief Engineer (1)
Loss Prevention
  • Loss Prevention Officer (1) New

Sales & Marketing

Disability person (ผู้พิการ)

Food & Beverage

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 4-5 ปี

แผนก:

Engineering

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

19 เม.ย. 68

Procurement Manager

6-May-2025
Mandai Resorts Pte. Ltd. | 54390 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities

We are seeking an accomplished Procurement Manager to join our team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play a pivotal role in establishing the relevant policies to ensure the efficient and cost-effective procurement of all materials for the operations of our Resort.

The Procurement Manager will have an integral role in ensuring the smooth operation of the Resort. You will support various departments in their procurement needs, specifically to ensure that our processes are effective, in compliance with regulations, and optimized.

Key Responsibilities

  • The Procurement Manager will be responsible for developing and implementing the Resort’s procurement strategies to ensure the timely and cost-effective purchase of goods.

  • Collaborate with other departments and colleagues to plan and detail their respective procurement needs. The Procurement Manager will need to engage the respective departments to identify synergies, with the penultimate objective of achieving cost savings for the Resort.

  • Identify and evaluate potential suppliers, negotiate terms and contracts, and maintain positive relationships with existing suppliers. The Procurement Manager will also conduct regular reviews of supplier performance and quality to ensure compliance with the pre-requisite standards of the Resort

  • Plan and manage the Procurement process to achieve cost savings and ensure financial efficiency. This includes analyzing market trends and pricing to make informed purchasing decisions.

  • The Procurement Manager will also have the responsibility to ensure that all procurement activities comply with hotel policies, legal requirements and industry standards. This includes working closely with the finance team to reconcile purchase orders, invoices and payments.

  • To conduct and manage the tender process, including but not limited to, tender interviews, site walk-throughs where necessary, and making the award.

  • To partake in the set up of the procurement system during the opening of the Resort.

Job Requirements

  • Degree or Diploma in Business Administration, Logistics, Supply Chain Management or a related field.

  • Solid track record of 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience, experience in setting up and managing procurement systems, would be useful.

  • Strong interpersonal, communication and organizational skills.

  • Able to handle matters independently, and able to exercise self-motivation to complete projects.

Restaurant Manager I Kuya J - Baclaran / SM Fairview

6-May-2025
iKitchen, Inc, | 54313 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

iKitchen, Inc,


Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

 

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

 

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

 

So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!

 

 

 

 

 

 

 

 

Restaurant Manager

6-May-2025
Sucree Coco and Love, Inc. | 54361 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sucree Coco and Love, Inc.


Job Description

The Restaurant Managers / Store Managers are responsible for planning, leading, and managing all day-to-day activities of the store. She/ He orchestrate and engage the store team to achieve highest level of customer service standards to deliver sustainable sales and profitable targets.

Main responsibilities will focus on the following:

  • People Management and Training
  • Sales and Customer Satisfaction
  • Shift and Inventory Management
  • Store Management and Compliance

QUALIFICATION:

Experience

At least 5 Yrs. & Up proven experience in Supervisory and Managerial experience specialized in Sales/Food/Retail/General or equivalent. Must have solid experience in F&B or Retail Management, and Store Operations.

Education

Candidate must possess at least a Bachelor's/College Degree in Hotel and Restaurant Management or any business course or equivalent

Skills& Qualifications

  • Accustomed to working in a fast-paced environment
  • Able to work under pressure and carry out sound decisions during critical situations
  • Should have a deep sense of responsibility and integrity
  • Must be results-oriented, flexible, proactive and dynamic
  • Good oral and written communication skills and can coordinate effectively.
  • Team player
  • Have strong leadership and maturity to lead the team
  • Energetic and dynamic
  • Detail-oriented

Hotel Operation Supervisor / Manager cum PA

6-May-2025
Cwcs Pte. Ltd. | 54323 - North Region
This job post is more than 31 days old and may no longer be valid.

Cwcs Pte. Ltd.


Job Description

Responsibilities:

  • Oversee hotel daily operations, ensuring smooth and efficient service.
  • Supervise and support staff, providing guidance and resolving issues.
  • Maintain high standards of guest service and satisfaction.
  • Ensure compliance with health and safety regulations.
  • Handle guest complaints and feedback professionally and efficiently.
  • Train new employees and conduct ongoing training for current staff.
  • Assist the Housekeeping Manager in preparing and managing the department’s budget and be aware of financial targets
  • Plan and execute maintenance schedules for public areas
  • Collate and analyze data from inspections and maintenance to ensure quality of service is met
  • Schedule routine inspections by supervisors
  • Supervise external contractors to ensure contractual compliance
  • Monitor and manage staffing in housekeeping
  • Training of all new Room Attendants.
  • Maintaining training records for new and existing PA.
  • Preparing duty rosters, scheduling staff on leave and preparing annual leave planners for PA.
  • Ensures that guest areas, pantries and service areas on guest floors are maintained according to standard
  • Any other Ad-Hoc requires

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Able to speak, read and write English
  • Proficient in the use of Microsoft Office
  • Organizational and training abilities

Requirements

Diploma / Degree in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.

Assistant Manager Front Office

6-May-2025
Orchard Hotel Singapore | 54368 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Assistant Manager Front Office

The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.

He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed. 

He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.

 

Reporting to the Front Office Manager and the incumbent will be responsible to:-

Operations

  • Be well-versed in the Front Office operational procedures & PMS and guests key card system software.
  • Ensure room categories are balanced.
  • Control rooms situation at the desk and giving clear direction to associate on rooms.
  • Supervise Front Office Executive and Senior Executive jobs and procedures.
  • Perform weekly night shift duties when needed.
  • Cover Group Coordinator and Guests Relations duties when needed.

 

Administration

  • Ensure reception traces a resolved during shift. 
  • Participate actively in daily briefings to ensure essential information are relayed to the team members.
  • Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections.
  • Ensure VIP amenities requests are given to Rooms Service on daily basis.
  • Ensure VIP letters are printed out (with call centre assistance).
  • Ensure all groups resumes are read through and understood, and group rooms blocked according.

 

Lobby Service

  • Conduct regular lobby walks to establish rapport with in-house guests.
  • Ensure guests are attended to and queue managed accordingly together with the Duty Manager.
  • Analyse and response to guests’ needs accordingly and report major feedback to Duty Manager. 
  • Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up.
  • Manage and improve guest reviews score.

 

Staff Training & Development

  • Participate actively on new colleagues training (shadow system) based on induction program.
  • Ensure grooming standards of all associates.
  • Ensure Front Office Executives and Senior Executives are aware of SOPs and remind if necessary.

 

Control

  • Ensure proper understanding of Cashier closure procedures.
  • Ensure proper control measure is in place to check associates closing paperwork.

 

Cash Floats

  • Ensure cash float agreement is read and understood.
  • Ensure associates floats’ are counted prior and after their shift.

 

Requirements:-

  • The incumbent is expected to have a track record of at least 1 year of work experience in a similar capacity
  • You need to be energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills
  • You should also be adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements
  • You will possess superior negotiation skills and a Will-to-Win mindset
  • Knowledge of Opera System would be an added advantage

Assistant Chief Engineer

6-May-2025
York Hotel (Private) Limited | 54381 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

York Hotel (Private) Limited


Job Description

About the role


This is an exciting opportunity to join the team at York Hotel (Private) Limited as an Assistant Chief Engineer. In this full-time position, you will be responsible for supporting the Chief Engineer in the day-to-day management of the hotel's engineering and maintenance operations. Based in the Orchard Central Region, you will play a crucial role in ensuring the smooth and efficient running of the hotel's facilities.

What you'll be doing

  • Assist the Chief Engineer in overseeing the maintenance and repair of all hotel equipment, systems and infrastructure

  • Coordinate and supervise the work of the engineering team, ensuring all tasks are completed to a high standard

  • Identify and implement energy-saving initiatives to improve the hotel's environmental sustainability

  • Respond promptly to any maintenance requests or emergencies, minimising disruption to hotel operations

  • Liaise with external contractors and suppliers to ensure the timely completion of projects

  • Monitor and maintain accurate records of all engineering activities and expenditure

  • Assist with the development and implementation of the hotel's preventative maintenance programme

What we're looking for

  • Minimum 5 years' experience in a similar engineering role within the hospitality industry

  • Strong technical knowledge of hotel equipment and building systems, including HVAC, plumbing, electrical and life safety systems

  • Excellent problem-solving and troubleshooting skills with the ability to work under pressure

  • Proficient in using computerised maintenance management systems

  • Excellent communication and interpersonal skills to liaise effectively with both internal and external stakeholders

  • Familiarity with relevant health and safety regulations and the ability to ensure compliance

  • Proactive approach to identifying and implementing process improvements

What we offer

At York Hotel (Private) Limited, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of excellent benefits including:

  • Comprehensive health and wellness programme

  • Generous annual leave entitlement

  • Subsidised staff accommodation and meals

  • Opportunities for career development and progression

  • Discounted hotel stays and dining

About us

York Hotel (Private) Limited is a leading hospitality group with a portfolio of prestigious hotels and resorts across the Orchard Central Region. Renowned for our exceptional service and commitment to guest satisfaction, we pride ourselves on fostering a dynamic and inclusive work culture. As an employer of choice, we are dedicated to the professional and personal development of our team members, offering extensive training and mentorship programmes.
If you are a skilled and experienced engineering professional looking to join a dynamic and forward-thinking organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your application.

Chef de Partie / Junior Sous Chef

6-May-2025
voco® Orchard Singapore | 54392 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

voco® Orchard Singapore


Job Description

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking an innovative and dedicated Chef de Partie / Junior Sous Chef to be part of our exciting Culinary Team. You will assist the Sous Chef on duty with overseeing the kitchen section and coordinate kitchen staff in order to prepare, cook and present food according to standard recipes. Assist with storage, preparation and cooking of all food items, whilst adhering to all Health and Food Safety standard. Demonstrate and help maintain high levels of service that consistently exceeds the expectations of our members.

FINANCIAL RETURNS

  • Review menus, analyzes recipes, assess food quality and labor requirements.

  • Exercise efficient Payroll Management within your kitchen to maintain budgeted labor costs.

  • Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include other kitchen outlets, food and beverage, maintenance, business development & front office.

GUEST EXPERIENCE

  • Interact with outside contacts such as guests – to ensure their total satisfaction, vendors – to order supplies/ equipment and ensure best prices and quality. To assist with the Health Department and other regulatory agencies – regarding safety matters and kitchen inspections.

RESPONSIBLE BUSINESS

  • Serve fresh ingredients to the guests of the highest quality of which reflect the style of the outlet concept

  • Monitor methods of food preparation, sizes of portions and garnishing of foods to ensure food is prepared in the described manner

  • Approve all food/ dishes leaving your section or kitchen before served to guests

  • Estimate food consumption and purchases or requisitions of foodstuffs and kitchen supplies accordingly

  • Devise specialty dishes and develops innovative menus

  • Establish or enforce hygiene standards for the kitchen outlet.

  • Develop and assist with training activities focused on improving skills and knowledge

  • Take an active involvement in the welfare, safety, development and well-being of hosts providing advice, counseling and (positive) constructive feedback

  • Assist with the development and maintenance of policies & procedures, work processes and standards of performance within the Department. Ensure quarterly reviews to accurately reflect any changes.

  • Ensure the cleanliness and tidy of the Kitchen department and ensure all equipment is in good working order

  • Maintaining the cleanliness, neat and being well-groom appearance at all times during on duty

  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

  • Log security incidents and accidents in accordance with hotel requirements.

  • Perform other duties as assigned including assisting staff with their job functions during peak periods.

What we need from you

  • Diploma or Degree in Culinary Arts.

  • At least 1 year experience in a similar position, or an experienced Chef de Partie will also be considered.

  • Working experience in the hotel industry will be an added advantage.

  • Commitment to work rotating shifts, weekends and public holidays.

  • Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Sales Manager (Hotel)

6-May-2025
Anchor Land Holdings Inc. | 54359 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

QUALIFICATIONS:

  • Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
  • With at least 1 year of experience at the same role in the same environment or any relevant experience.
  • Adaptable and innovative, able to respond to market changes and new opportunities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to travel as needed.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Experience in developing and implementing sales strategies.
  • Proficiency in CRM software and Microsoft Office Suite.

 

JOB DESCRIPTION:

Sales and Partnerships

  • Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
  • Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
  • Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
  • Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

  • Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
  • Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
  • Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

  • Achieve individual and team sales targets by securing group bookings and high-value accounts.
  • Optimize revenue through effective yield management based on approved rates and room categories.
  • Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

  • Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
  • Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
  • Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

  • Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
  • Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
  • Perform additional duties as assigned by the management.

 

 

Duty Manager (Go Hotels - Timog Branch)

6-May-2025
ANYA HOSPITALITY GROUP | 54351 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

ANYA HOSPITALITY GROUP


Job Description

QUALIFICATIONS:

  • Candidate must possess a Bachelor’s degree in Hospitality Management or equivalent;
  • With at least three (3) years of working experience in the related field is required for this position;
  • Detail-oriented, flexible, organized, with good interpersonal skills, and can work under pressure;
  • Excellent verbal and written communication skills for effective interaction with guests, staff, and management;
  • Knowledge of health, safety, and security protocols to ensure guest and staff well-being;
  • Willingness to work on shifting schedules, as required.

Duty Manager/Assistant Duty Manager

6-May-2025
M Social Pte Ltd | 54366 - Robertson Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

M Social Pte Ltd


Job Description

  • Responsible for overseeing the efficient and profitable operations of the hotel, ensuring proper functionality. 

  • Supervise junior staff to uphold a positive corporate image, monitor their performance, and address any issues. 

  • Attend to guests promptly, courteously, and efficiently, handling complaints with tact. 

  • Assist with guest check-ins/outs. 

  • Address security matters such as directing guests, reporting incidents, and managing undesirable conduct. 

  • Maintain appropriate cash levels and authorize transactions in accordance with procedures. 

  • Conduct shift briefings to ensure hotel activities and operational requirements are known. 

  • Provide Ambassadors' mentoring, training, coaching and regular feedback to help manage conflict, improve employee engagement and guest's satisfaction. 

Requirements

  • Able to perform rotating shifts

  • Positive attitude and outgoing personality and good public relations skills

  • Minimum 3-4 years of experience in hospitality and Opera knowledge

Front Office Manager

6-May-2025
Awesome Hotel Inc. | 54346 - San Juan, La Union
This job post is more than 31 days old and may no longer be valid.

Awesome Hotel Inc.


Job Description

About the role

As the Front Office Manager for Awesome Hotel Inc.', you will play a pivotal role in ensuring the smooth and efficient operation of the hotel's front office. Responsible for overseeing the daily activities of the front desk team, you will be the primary point of contact for guests, ensuring they receive exceptional service throughout their stay. This full-time position is based in the beautiful seaside town of San Juan La Union.

What you'll be doing

  • Manage and coordinate the activities of the front desk team, including scheduling, training, and performance management

  • Oversee the check-in and check-out process, ensuring a seamless and positive guest experience

  • Respond to guest inquiries and concerns, providing prompt and effective solutions

  • Manage the hotel's reservation system, ensuring accurate and up-to-date information

  • Monitor and maintain cash handling procedures, ensuring proper accounting and reconciliation

  • Collaborate with other departments to ensure the hotel's overall operations run smoothly

  • Implement and maintain front office policies and procedures to improve efficiency and customer satisfaction

What we're looking for

  • Minimum 5 years of experience in a front office or hotel management role

  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests and staff

  • Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service

  • Proficient in using hotel management software and other relevant technologies

  • Thorough knowledge of front office operations, including reservations, check-in/check-out, and guest relations

  • Proven leadership and team management skills, with the ability to motivate and develop staff

  • Fluency in English and the local language

About us

Awesome Hotel Inc.' is a leading hospitality provider in the Philippines, known for our commitment to providing exceptional guest experiences. With a portfolio of properties across the country, we are dedicated to creating unique and memorable stays for our customers. Our company culture values innovation, teamwork, and a passion for delivering excellence in all that we do.

Apply now to join our team as the Front Office Manager and be a part of our exciting journey!

Assistant Manager, F&B Deployment

6-May-2025
Resorts World at Sentosa Pte Ltd | 54380 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Rostering Support: Assist the F&B Deployment Manager in overseeing the deployment team. Help in ensuring all shifts are effectively staffed, managing minor manpower gaps, and supporting in the development of contingency plans. Assist in supervising the processes for:
  • Deployment of staff
  • Scheduling for Inductions Programs
  • Submissions to relevant authorities.
  • Support the review and analysis of historical trends for Deployment.
  • Planning Assistance: Aid in formulating strategies for the rostering process. Contribute to process mapping and efficiency improvements within rostering operations.
  • HR Collaboration: Support collaboration with HR to integrate new team member induction and skill assessment into the rostering system, ensuring staffing meets workforce needs.
  • Business Unit Support: Facilitate communication and coordination with individual business units to ensure effective cross-deployment and optimal resource allocation.
  • Communication: Assist in maintaining clear communication channels to align rostering practices with the division's objectives.
  • Project Support: Help coordinate and manage projects related to rostering, including scheduling, pre-deployment processes, and absence management.
  • Change Management Assistance: Support the design and implementation of change management strategies for transitioning rostering duties from business units.

Requirements

  • Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
  • Strong communication skills, both written and verbal.
  • Leadership potential, with the ability to assist in guiding and motivating a team.
  • Analytical and problem-solving skills.
  • Capacity to multitask in a fast-paced, diverse environment.
  • Proficiency in Microsoft Office suite.
  • Understanding F&B operations is advantageous.

Manager, Event Services

6-May-2025
Resorts World at Sentosa Pte Ltd | 54387 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Leading a team of 3 to 4 persons in conference servicing, group handling and event management.
  • Oversee events and guide the team in executing the appropriate orders and instructions for the events.
  • Establish and guide the team on Standard Operating Procedures, Key Performance Indicators, and execution of events in accordance with the strategic directions and/or the prevailing objectives.
  • Able to communicate and resolve any deficiencies with the operations team to ensure guest satisfaction.
  • Partner Business Units to address areas of improvements in order to solicit returning business.
  • Work within budgets to obtain a healthy profit.

Requirements

  • Degree in Business, Hotel & Tourism Management, or relevant fields
  • Minimum 3-5 years relevant experience in MICE Event Services/Conference Services
  • Superior interpersonal and communication skills
  • Strong knowledge of the tourism and attractions sales industry with experience in a similar role
  • Preferably up-to-date knowledge in Opera PMS and or Delphi Sales & Catering
  • Currently leading a team of 3 to 4 persons

RESTAURANT MANAGER

6-May-2025
RE&S Enterprises | 54321 - Singapore
This job post is more than 31 days old and may no longer be valid.

RE&S Enterprises


Job Description

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

  • Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc
  • Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)
  • Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts
  • Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times
  • Maintain safety requirements at the restaurant
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Managing budgets
  • Manage stock levels of food and other related utensils and cutleries
  • Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Junior Sous Chef (Western Banquet)

6-May-2025
Accor Asia Corporate Offices | 54327 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.

The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.

Job Description

  • Manage the day to day operations of an area in the kitchen e.g. banquet, pastry, cold food & a la carte.
  • Distribute work equally to ambassadors.
  • Work closely with standard recipes and plate presentation in order to maintain standards of quality in production, presentation & taste.
  • Maintain a good relationship with other ambassadors, providing instruction and encouragement as needed.
  • Fill store requisition & daily ordering for his/her area of the kitchen.
  • Assume the responsibility for cleanliness, sanitation and neatness of the kitchen.
  • Ensure proper product storage, food rotation, labeling & following FIFO system.
  • Able to handle mise en place & hand over shifts.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects assigned by hotel management and ambassadors.
  • Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
  • Relate guest comments, positive or negative, to the Director of Culinary, making use of the kitchen log book.
  • Uphold Kitchen cleanliness and hygiene of your kitchen and follow HACCP program as led by the Hygiene Officer, including physical cleaning of areas as required.
  • Disinfect and sanitize cutting boards and worktables constantly during the shift.
  • Know and apply ability to operate kitchen equipment safely and properly in the kitchen.
  • Report and handle any accident immediately, no matter how minor.
  • Respond properly in any hotel emergency or safety situation.
  • Provide a courteous and professional service at all times.
  • Organise each food service so that it runs efficiently and productively.
  • Liaise with Director of Culinary and Executive Sous Chef keeping lines of communication open between food and beverage production and service areas of the hotel.
  • Coordinate food production and kitchen team to meet food preparation and service requirements.
  • Ensure all food produced is in line with kitchen recipes and standards.
  • Check all food is stored and handled as per current food health and hygiene regulations.
  • Ensure that work area, equipment and section is kept clean at all times, in accordance with current health and hygiene regulations.
  • Monitor daily kitchen food and product requirements and advise Director of Culinary of these well in advance.
  • Monitor food ppreparation and wastage costs control these by following efficient preparation methods and standard recipes.
  • Suggest any improvements that could be made to improve existing service or procedures, log and inform the Department Manager of any service or system problems.
  • Do not divulge any Hotel or guest information either during or after employment with the company.
  • To ensure all ambassador wear the correct uniform and name badge at all times. Ensuring that they maintain a high standard of personal appearance and hygiene, adhering to the hotel and department grooming standards.
  • To ensure that all ambassadors provide a friendly, courteous and professional service at all times.
  • To assist in the training of ambassadors, making sure that they have the skills necessary to perform their duties in the most productive way.
  • To attend training sessions and meeting as and when required.
  • To conduct and/or contribute to regular Hotel and Department Meetings.
  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required.
  • Any other reasonable request as required by Hotel Management.

Qualifications

  • Immaculate grooming, articulate in communication and interpersonal skills with the ability to lead and mentor ambassadors.
  • Has the ability to work autonomously.
  • Has the ability and willingness to undertake further development.
  • Appreciates and maintains an effective outlet for stress.
  • An understanding of luxury guest expectations.

B&F Manager25075222

6-May-2025
W SINGAPORE SENTOSA COVE | 54329 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Monitors and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Drives alignment of all employees, team leaders and managers to the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Verifies all banquet functions are up to standard and exceed guest's expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Restaurant Manager I Kuya J - Ayala Harbor Point Subic

6-May-2025
iKitchen, Inc, | 54312 - Subic, Zambales
This job post is more than 31 days old and may no longer be valid.

iKitchen, Inc,


Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

 

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

 

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

 

So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!

 

 

 

 

 

 

 

 

Assistant Outlet Manager

6-May-2025
ABR Holdings Limited | 54384 - Tampines, East Region
This job post is more than 31 days old and may no longer be valid.

ABR Holdings Limited


Job Description

About the role

Join the team at All Best Foods Pte Ltd under ABR Holdings Limited' as an Assistant Outlet Manager. In this full-time role in Singapore Outlets, you will play a critical part in the day-to-day operations and strategic direction of one of our leading hospitality establishments. Reporting to the Area Manager, you will be responsible for overseeing the efficient and effective running of the outlet, ensuring the delivery of exceptional customer service and driving business performance.

What you'll be doing

  • Assisting the Area Manager in the overall management of the outlet, including staff supervision, scheduling, and training

  • Ensuring excellent customer service standards are maintained across all areas of the business

  • Driving sales and profitability through effective inventory management, cost control, and the implementation of marketing initiatives

  • Monitoring and analysing key performance metrics to identify improvement opportunities

  • Collaborating with the wider team to implement new concepts and strategies to enhance the customer experience

  • Fostering a positive, inclusive, and productive work environment

What we're looking for

  • Minimum 2 years' experience in a similar assistant management or supervisory role within the hospitality industry

  • Proven track record of driving sales and profitability in a customer-facing environment

  • Excellent communication, interpersonal, and leadership skills

  • Strong problem-solving and decision-making abilities

  • Proficient in using data and analytics to inform business decisions

  • Passion for delivering exceptional customer service

  • Flexibility to work varying shifts, including weekends and public holidays

What we offer

At ABR Holdings Limited', we are committed to providing a supportive and collaborative working environment that empowers our employees to thrive. Some of the key benefits of working with us include:

  • Competitive salary and performance-based bonuses

  • Opportunities for career advancement and professional development

  • Comprehensive health and wellness benefits

  • Discounts on our range of hospitality services

  • Inclusive and diverse company culture

About us

ABR Holdings Limited' is a leading player in the hospitality and tourism industry, operating a diverse portfolio of acclaimed restaurants, cafes, and hotels across Singapore. Our mission is to create exceptional experiences that delight our customers and position us as the preferred choice for dining, entertainment, and accommodation. With a strong focus on innovation, sustainability, and community engagement, we are dedicated to driving the growth and evolution of the industry.

If you're ready to take the next step in your career and be part of an industry-leading hospitality organisation, apply now.

Front Office Manager25075140

6-May-2025
Sheraton Bali Kuta Resort | 54311 - Tangerang District, Banten
This job post is more than 31 days old and may no longer be valid.

Sheraton Bali Kuta Resort


Job Description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures recognition of employees is taking place across areas of responsibility.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

• Ensures compliance with all Front Office policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Responds to and handles guest problems and complaints.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees are treated fairly and equitably.

• Manages employee progressive discipline procedures for Front Office Staff.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Housekeeper

6-May-2025
Treetops Executive Residences | 54377 - Tanglin, Central Region
This job post is more than 31 days old and may no longer be valid.

Treetops Executive Residences


Job Description

Treetops Executive Residences is hiring a Part time Assistant Housekeeper role in Tanglin, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: $10 per hour

Opportunity to join an eco-luxury serviced apartment!

  • A hands-on person is required for this job

  • Housekeeping job for arrival or check out guest

  • Attend to guests' feedback and request

  • Any other general duties.

Duty Manager

6-May-2025
Hilton Bali Resort | 54500 - West Java
This job post is more than 31 days old and may no longer be valid.

Hilton Bali Resort


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Executive Sous Chef

6-May-2025
SATS Ltd. | 54325 - West Region
This job post is more than 31 days old and may no longer be valid.

SATS Ltd.


Job Description

Job Responsibilities

  • Support and assist Snr Executive Sous Chef and his team with daily operations within the department and supporting departments.

  • Maximize profitability through managing the cost of sales, inventory and labor productivity and general expenses of the Culinary Operations.

  • Able to plan and produce 2000 meal daily.

  • Act as a coordination point for communication between Team Members and supporting departments in Marina Bay Sands.

  • Create innovative and exciting menus, providing a balanced range of cuisines to meet customer requirements while providing quality in taste, temperature and presentation.

  • Provide quality food products for our clients and supports in achieving all goals designated by the Snr Executive Sous Chef

  • Involve in the timely pre-preparation before rush hours as well as for the next day “Mise en Place “requirement.

  • Comply and ensure hygiene policies are strictly adhered to a daily basis applying “First in First out! “Kitchen best practice.

  • Conduct training on hygiene standards and performs regular inspections with outlet chefs and stewarding.

  • Liaise with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximizing their life span.

  • Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.

  • Perform all duties in accordance with Sats   policies and within the realm of the Company’s vision, mission and values.

  • Liaise with Chef and Clients   keeping oneself informed of the patron’s feedback and preferences and being involved in the overall planning of the business.

  • Ensure a cooperative and professional rapport is maintained with all external controls. Foster and promote a cooperative working climate, maximizing productivity and employee morale.

  • Manage and handle all administrative duties effectively for the department with regards to Team Members, payroll records, scheduling and duty rosters, purchase requests.

  • Provide constant feedback to the employees on their job performance creating a work environment which valued trust and transparency.

  • Help maintaining high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner.

Job Requirements

  • Possesses a Certificate or Diploma in Culinary

  • At least three years of managerial experience in a 4 – 5 star hotel or catering kitchen setting
    Must have strong culinary experience

  • Excellent in leadership & supervisory skills with a “hands-on” approach

  • Excellent logistical, culinary and leadership skills

  • Fluent in English, knowledge of additional languages is advantages

  • Able to instill safety and sanitation habits

  • Able to work shift work

  • People and customer-oriented, motivator & self-starter

  • Team builder, displays initiative and creativity

  • Knowledge in using computer for administration work

  • Good knowledge on basic accounting and calculation of food costs


Restaurant Manager

5-May-2025
Private Advertiser | 54265 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Appia Italian restaurant

📍 Sukhumvit 31 , Bangkok Thailand

⭐️Restaurant Manager ( European National Preferred )

Full time,permanent job

Job Description

- Managing staff

- Motivating, facilitating and guiding team to increase sales and ensure efficiency.

- Managing overall operations and general impression of the restaurant

- Manage the inventory, food, labour, and operating costs.

- Analyze, develop, implement, and improve on the policies and procedures for food and beverage departments.

- Establish goals and objectives of the company and ensure delivery according to the business plan.

- Assist in the development of new menu items and marketing.

Competencies

- Strong leadership, interpersonal and training skills

- Good communication and customer contact skills

- Results and service oriented with an eye for details

- Ability to multitask, work well in stressful & high-pressure situations

- A team player & builder

- A motivator & self-starter

- Well-presented and professionally groomed at all times

🧰Support

👉🏻Work permit &Visa

👉🏻Salary / Benefit /Transportation and accommodation can negotiate

🛢️Qualification

*Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).

*At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.

*Strong ability to manage team, resources, and budget.

*Excellent communication skills along with excellent English.

*Ability to build and maintain positive customer relationships.

*Understanding of marketing strategies and sales techniques.

*Ability to make decisions and adapt to changing situations.

*Knowledge of menu management and quality control.

Benefit

- 6 Days working

- Vacation leave

- Public holidays (15 Days)

- Health insurance

- Social security fund

-Outing trip

-Year end bonus

- 1 flight home a year after the first year

Executive Housekeeper

5-May-2025
The Garcha Group Marriott International | 54290 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Garcha Group Marriott International


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the team

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Sales Manager I Hospitality

5-May-2025
Peoplebank Singapore Pte Ltd | 54291 - Central Region
This job post is more than 31 days old and may no longer be valid.

Peoplebank Singapore Pte Ltd


Job Description

Various Properties for 4-Star Hotels 

Job Overview: We are seeking a results-driven Sales Manager to join our client's dynamic team. The ideal candidate will be responsible for driving revenue growth by developing and maintaining strong relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other key partners. The role requires a strategic mindset, excellent communication skills, and the ability to identify and convert business opportunities for the hotel.

Key Responsibilities:

  • Sales & Business Development:
    • Develop and implement strategic sales plans to achieve revenue targets.
    • Identify and acquire new corporate accounts, travel agents, and event organizers.
    • Conduct sales presentations, negotiate contracts, and close deals.
  • Client Relationship Management:
    • Build and maintain strong relationships with key clients and stakeholders.
    • Serve as the primary point of contact for corporate accounts and MICE clients.
    • Ensure high levels of customer satisfaction through effective service and follow-ups.
  • Market Research & Competitor Analysis:
    • Monitor market trends and competitor activities to identify business opportunities.
    • Provide insights and recommendations to optimize pricing strategies and promotions.
  • Collaboration & Coordination:
    • Work closely with the marketing team to create promotional strategies.
    • Liaise with the front office, banquet, and F&B teams to ensure seamless event execution.
    • Coordinate with revenue management to optimize pricing and inventory.
  • Sales Reporting & Performance Tracking:
    • Prepare and present sales reports, forecasts, and action plans.
    • Track and analyze key sales metrics, including revenue, room nights, and client retention.
Key Performance Indicators (KPIs):
  • Achieve quarterly and annual revenue targets.
  • Maintain a strong conversion rate from leads to confirmed bookings.
  • Retain and grow existing corporate accounts.
  • Increase MICE and group bookings.
  • Maintain high customer satisfaction and repeat business.
Requirements:
  • Bachelor's degree in Business, Hospitality, or a related field.
  • Minimum of 3–5 years of experience in hotel sales, preferably handling MICE or corporate clients.
  • Strong negotiation, communication, and presentation skills.
  • Proven track record in achieving and exceeding sales targets.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in CRM software and MS Office applications.
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA License Number, 08C5248

Restaurant Manager

5-May-2025
CHAR MEATS PTE. LTD. | 54375 - Central Region
This job post is more than 31 days old and may no longer be valid.

CHAR MEATS PTE. LTD.


Job Description

6 day work week from Tuesday to Sunday

Creating service side Standard Operating Procedures for the rest of the service crew to follow

Training service crew to take orders, handle customers and serve orders as well as to collect dishes to bring back to the kitchen

Serving and handling customers both in the restaurant and through delivery platforms

Oversee other staff in the service crew, managing the scheduling and training of service staff

Manage work flow processes in the front end of the restaurant

Liaising with suppliers for the ordering of consumables and kitchen equipment as needed

FRONT OFFICE MANAGER

5-May-2025
INNSiDE by Melia Kuala Lumpur | 54269 - Cheras, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

INNSiDE by Melia Kuala Lumpur


Job Description

About the role

We are seeking an experienced Front Office Manager to join the dynamic team at INNSiDE by Melia Kuala Lumpur in Cheras, Kuala Lumpur. As a full-time Front Office Manager, you will play a crucial role in ensuring exceptional customer service and the smooth operation of our hotel's front-of-house operations.

What you'll be doing

  • Overseeing all front desk and concierge activities to maintain high standards of guest service

  • Handling guest inquiries, reservations, and complaints with professionalism and empathy

  • Supervising and training front office staff to deliver outstanding service

  • Ensuring accurate and timely check-in and check-out procedures

  • Managing the front office budget and optimising resources

  • Implementing and monitoring front office policies and procedures

  • Collaborating with other departments to provide seamless guest experiences

  • Analysing guest feedback and data to identify opportunities for improvement

What we're looking for

  • Minimum 2-3 years of experience in a Front Office Manager or similar supervisory role within the hospitality industry

  • Strong communication and interpersonal skills with the ability to lead and motivate a team

  • Excellent problem-solving and decision-making abilities

  • Proficiency in hotel management software and computer systems

  • Thorough understanding of hotel operations, including reservations, check-in/check-out, and guest relations

  • Ability to work flexible hours, including weekends and holidays

  • Fluency in English and Bahasa Malaysia

What we offer

At INNSiDE by Melia Kuala Lumpur, we are committed to providing a supportive and rewarding work environment. Our comprehensive benefits package includes competitive remuneration, opportunities for career development, and access to various health and wellness initiatives. We encourage a healthy work-life balance and strive to create a dynamic, collaborative, and inclusive culture where our employees can thrive.

About us

INNSiDE by Melia Kuala Lumpur is a modern and vibrant hotel located in the heart of Cheras, Kuala Lumpur. As part of the Melia Hotels International group, we are dedicated to delivering exceptional guest experiences and promoting sustainable tourism. Our team of passionate and talented professionals work together to create unforgettable moments for our guests.

If you are excited about this opportunity and believe you have the skills and experience to excel as our Front Office Manager, we encourage you to apply now.

Food & Beverage Manager

5-May-2025
Grand Park City Hall | 54300 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Grand Park City Hall


Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

 

Job Responsibilities

  • Prepare the hotel’s annual F&B budget which includes manpower requirement, capital, operating expenses, etc. 

  • Plan and direct the F&B Department’s activities in the hotel and ensure that the activities are supportive and in agreement with the hotel’s F&B plan.

  • Develop a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.

  • Keep abreast with competitive products/services and pricing for planning and growing the hotel’s F&B business.

  • Monitor the performance of the F&B Department and guide the managers to achieve the set financial targets. 

  • Monitor the expenditures of the F&B Department and manage the cost.

  • Direct all the daily F&B activities of the hotel focusing on manpower planning, service quality and food standards.

  • Ensure that all outlets are efficiently manned with staff rostered in accordance with the anticipated business volume and fluctuations. 

  • Review the operational procedures of F&B activities in the hotel with the intent of cost reduction accruing from manpower, food/beverage wastages, utilities, etc. 

  • Ensure that all staff are well-trained for the tasks they are performing.

  • Conduct performance review of department staff.

  • Ensure that all outlets maintain high quality and food and service standards.

  • Perform any other job tasks as assigned.

 

Job Requirements

  • Minimum 5 years of working experience in a similar capacity in the hospitality industry.

  • Enterprising, resourceful, service-oriented and with an eye for detail.

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