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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Hotel General Manager |
7-May-2025 | |
| Link Hotels International Pte Ltd | 54415 | - Tiong Bahru, Central Region | |
The General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:
2. Responsibilities
Managing Property Operations and Department Budgets
Managing and Sustaining Sales and Marketing Strategy
Managing Profitability
Maintaining Revenue Management Goals
Managing and Conducting Human Resource activities
Key Competencies
Guest Experience & Reservations Manager |
6-May-2025 | |
| Nunu Bali Eco Friendly Retreat | 54344 | - Bali | |
We’re looking for someone with energy, charm, and strong communication to join our guest services team. You’ll manage villa listings and be the first point of contact for our guests from booking to check-out.
Responsibilities:
● Create and optimize listings on Airbnb, Booking.com, Agoda, etc.
● Handle guest communication (inquiries, support, reviews)
● Manage bookings, availability, and pricing calendars
● Coordinate with operations for smooth check-ins and guest needs
Requirements:
● 2+ years in hospitality or Airbnb/OTA experience
● Fluent English (written + spoken)
● Strong attention to detail & fast communication
● Familiar with channel managers, OTAs, or PMS tools
Salary: Salary: IDR 5–8 million.
Bonus: commissions based on 5-star reviews or upsells
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Assistant Bartender Manager |
6-May-2025 |
| Central Retail Corporation Public Company Limited | 54332 | - Bang Rak, Bangkok | |
Assist Bar Manager in overall bar operation, planning, organizing and executing tasks in accordance with company policies and standards. To supervise bar staff and ensure that quality product and high standards service is provided.
Qualification
-Bachelor’s degree in related field
-Minimum of 3 years’ experience in related field and 3 years of team management
-Have great understanding about food and beverage service, and restaurant management
-Have good personality
-Have service mind and good manners
-Have good communication skills
-Have leadership, motivational, and people skills
Revenue Manager |
6-May-2025 | |
| Radiant1 Services Co., Ltd. | 54334 | - Bangkok | |
About the Role:
We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.
Key Responsibilities:
Revenue Management & Strategy Execution
● Implement and contribute to the execution of revenue management strategies
● Provide expert guidance to general managers, property leadership teams and market sales leaders
● Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties
● Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions
● Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share
● Manage inventory to optimize cluster-wide room revenue and pricing recommendations
● Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness
● Initiate and evaluate revenue tests to improve pricing effectiveness
Data Analysis & Reporting
● Break down complex data into actionable insights to enhance revenue performance
● Generate and deliver timely reports, presentations and strategic updates
● Continuously analyze transient booking patterns and market trends
● Maintain accurate reservation system data and ensure system optimization
● Provide recommendations for improving revenue management processes based on data-driven insights
Collaboration & Communication● Act as a key liaison between revenue management, sales and hotel operations teams
● Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders
● Work closely with group sales teams to coordinate pricing and inventory strategies
● Ensure all revenue strategies align with business goals and client needs
Who Should Apply:
● Qualifications & Experience:
○ Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field
○ Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability
○ Ability to collaborate effectively with cross-functional teams
○ Strong understanding of SaaS software development lifecycle, methodologies and best practices
○ Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus
● Skills & Competencies::
○ Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization
○ Exceptional communication, negotiation and stakeholder management skills
○ Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements
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Manager, Preschool Management Division (CMS-AOM) |
6-May-2025 |
| PAP Community Foundation | 54393 | - Bedok South, East Region | |
PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.
This position plays a crucial role in shaping company or divisional strategy in response to changes to early childhood operating/regulatory landscape and parents’ needs. You may require to leading a team and collaborate with cross-functional teams to manage various business/operational processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance of our preschool centres.
The work areas of this role include but not limited to the following areas:
Job Holder Requirements:
Depending on experience and qualification, the successful candidate may be considered for a senior position.
Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.
We regret that only shortlisted candidates will be notified.
Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
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Director of Operations |
6-May-2025 |
| Hong Kong Optical Lens Company Limited | 54365 | - Cavite City, Cavite | |
Director of Operations
Key Responsibilities:
Operational Leadership:
Lead and manage all operational functions within the Philippines office, ensuring alignment with overall business objectives.
Develop and execute operational plans, policies, and procedures that enhance productivity and efficiency.
Strategic Planning:
Collaborate with senior management to define the operational strategy and set long-term goals.
Identify opportunities for operational improvements and oversee the implementation of best practices.
Process Improvement:
Champion Six Sigma and other process improvement methodologies to streamline operations, enhance product quality, and reduce costs.
Lead cross-functional teams in continuous improvement projects to capture efficiencies and eliminate waste.
Supplier and Vendor Management:
Establish and maintain strong relationships with suppliers and vendors to ensure smooth operations and optimal pricing.
Negotiate contracts and manage vendor performance to ensure quality and timely delivery of products and services.
Compliance and Safety:
Ensure all operations comply with relevant regulations, industry standards, and health and safety protocols.
Implement and enforce policies and procedures for workplace safety, ensuring a safe working environment for all employees.
Collaboration and Communication:
Serve as the primary point of contact for operations-related issues within the Philippines office; effectively communicate with all stakeholders.
Collaborate with other departments, including sales, finance, and HR, to ensure operational alignment with business goals.
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or related field.
A minimum of 10 years of progressive experience in operations management, preferably within a large-scale organization.
Strong leadership and people management skills, with a track record of developing high-performing teams.
Deep understanding of operational management principles and practices.
Experience with Six Sigma certification is highly beneficial.
Previous experience in manufacturing operations is a MUST.
Excellent problem-solving, analytical, and decision-making skills.
Strong communication and interpersonal skills.
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Duty Manager |
6-May-2025 |
| Orchard Hotel Singapore | 54367 | - Central Region | |
Duty Manager
Reporting to the Front Office Manager, the incumbent will be responsible to:-
Operations
Handle guest check-in and check-out at the reception
Supervise the activities and manpower deployment of the front office team on the assigned shift to ensure a smooth and efficient running of the Hotel’s operations
Coordinate guests and staff during an emergency and have good knowledge of fire procedures
Facilitate effective communication between different departments
Ensure compliance with company policies and the hotel's vision
Conduct daily inspections and maintain cleanliness of all hotel facilities
Complete a full handover between shifts by communicating directly through detailed handover reports in the DM file and email
Oversee night audit process at the end of the day
Guest Service
Liaise with guests and ensure a strong host presence at all times, passing relevant information onto staff especially specific requirements or arrangements
Ensure that the standards of service in all areas meet the required levels
Deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues to the AFOM and colleagues in a constructive and clear manner
Greet and extend hospitality to all guests
Exceed guest expectations and gather feedback for service improvement
Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction
Manage and improve guest reviews score
Financial
Identify and implement strategies to increase revenue, such as upselling and room inventory control
Assist in implementation of cost-saving measures
Administration
Prepare incident reports as needed - Write GIF whenever necessary with regards to guest incident
Prepare breakfast forecast
Look through guest deposit and balance to prepare High Balance Report
Keep track of pending accounts inside Opera system
Maintain accurate records and data in Opera and other relevant systems
Perform Night Report at the end of the day
Requirements
At least 2 years’ of working experience in a similar capacity in the hospitality industry
Diploma in Hotel Management or equivalent.
Good organizational skills, ability to prioritize workload and handle pressure.
Good leadership with strong interpersonal and communication skills.
Knowledge of Opera System would be added advantage.
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Assistant Club Manager/Club Manager |
6-May-2025 |
| Orchard Hotel Singapore | 54391 | - Central Region | |
Assistant Club Manager/Club Manager
Reporting to the Front Office Manager, the incumbent shall be responsible to: -
Handle guest check-in and check-out at the Club Lounge.
Oversee smooth and efficient operations of the Club Lounge.
Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.
Manage and improve guest reviews score.
Manage and guide the Club team to maintain service standards.
Manage the control costs to ensure profitability and procedure standards.
Requirements
At least 2 years’ of working experience in a similar capacity in the hospitality industry
Diploma in Hotel Management or equivalent
Good organizational skills, ability to prioritize workload and handle pressure
Good leadership with strong interpersonal and communication skills
Property Care Manager |
6-May-2025 | |
| Nomad Nest by Precha | 54301 | - Chiang Mai | |
Property Care Manager – Airbnb (Nimman, Chiang Mai)
Daily Pay: 400–500 THB
Casual / Part-Time
Do you take pride in your work, care about hospitality, and have a proactive attitude? We’re looking for a reliable and detail-oriented Property Care Manager to help run a small, thoughtfully maintained Airbnb in the heart of Nimman, Chiang Mai.
This is a hybrid role with flexible scheduling and a lot of trust—perfect for someone independent, organized, and friendly.
🧼 Your Key Responsibilities:
Cleaning and preparing the apartment between guest stays (turnovers)
Washing, drying, and folding sheets and towels
Occasional maintenance tasks and purchasing supplies
Assisting with guest check-ins (sometimes includes helping with face-scan registration)
Being on call for urgent guest needs or issues
Reporting back clearly and consistently with updates
📍 About the Property & Location:
This is a modern, well-kept apartment in Nimman—close to shops, cafes, and transport. We welcome kind, respectful guests and value a calm, clean, and conscious environment.
🌿 About You:
Reliable and able to self-manage with little supervision
Strong communication skills and decent English (doesn’t need to be perfect, just clear and reliable)
Has their own transportation (motorbike or car)
Flexible schedule and quick response time
Detail-oriented and respectful of cleanliness and privacy
Based in Chiang Mai long-term (ideally near Nimman)
Bonus if you have experience in hospitality, housekeeping, customer service, or property maintenance
📲 About the Host:
The property is managed remotely by a Canadian Airbnb host who travels and runs the business from abroad. Because of the time difference, this position requires someone dependable and confident in solving issues on their own, with good judgment and initiative.
💰 Pay:
Daily rate: 400–500 THB, depending on workload per visit
(Workload and number of days vary month-to-month depending on bookings)
📈 Growth Opportunity:
As the business expands, more listings and responsibilities may become available. If you're reliable and take initiative, you'll have the chance to grow with the company—earning more consistent work and higher pay over time.
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Assistant Manager, Discovery Bay Recreation Club |
6-May-2025 |
| Auberge Hospitality Limited | 54335 | - Discovery Bay, Islands District | |
Responsibilities:
Supervise and ensure a smooth operation of western F&B outlet D Café
Provide high quality of catering service to the Club members and their guests
Maintain the high level of hygiene and quality standard for the restaurant
Greet the members, take order and handle payments
Requirements:
Diploma holder in Hospitality Management or related disciplines
4-5 years of Food and Beverage working experience, with at least 2 years in supervisory level
Knowledge of wine and spirit, with WSET Level One or above certificate is preferred
Enthusiastic, outgoing with excellent service-oriented personality
Good command of spoken and written English and Chinese
Shift work on Sundays and public holidays is required
Benefits
Dental insurance
Medical insurance
Transportation allowance
Education allowance
Free shuttle bus
Working Location: Discovery Bay
We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.
Application Methods:
Email – send your detailed resume and expected salary via clicking "Apply Now"
WhatsApp – 6317 3527
Fax – 2987 5057
Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.
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Sous Chef, Discovery Bay Golf Club (5 days work) |
6-May-2025 |
| Auberge Hospitality Limited | 54339 | - Discovery Bay, Islands District | |
Responsibilities:
Food production in Western cuisine for Golf Club members and events
Ensure consistent high quality and standard in food production
Maintain high level of hygiene and cleanliness in kitchen
Assist Sous chef in menu planning, food promotions and cost control
Requirements:
Form 5 or Diploma holder in Hospitality Management or related disciplines
Minimum 3 - 4 years Western kitchen experience
Knowledge of food health, safety and hygiene compliance
Good command of spoken and written English and Chinese
Benefits:
Dental Insurance
Five-day work week
Medical Insurance
Transportation Allowance
Education Allowance
Free shuttle bus
Working Location: Discovery Bay
We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.
Application Methods:
Email – send your detailed resume and expected salary via clicking "Apply Now”
WhatsApp – 6317 3527
Fax – 2987 5057
Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request
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Assistant Head Chef, Discovery Bay Recreation Club |
6-May-2025 |
| Auberge Hospitality Limited | 54340 | - Discovery Bay, Islands District | |
Responsibilities:
Assure the kitchen operation and daily production to ensure quality service deliver to guests
Determine and collect all foodstuff and ingredients needed for each dish in accordance with the recipes and forward all needed materials to the cooks
Check all equipment used to ensure they meet hygiene and safety standard and are in orderly condition
Any ad-hoc duties assigned by Head Chef
Requirements:
Certificate or above in Hotel / Catering management or related discipline
5 years relevant experience with at least 2 years supervisory experience in western kitchen
Well versed in recipes of dishes and Well-knowledge in western cuisines
Holder of Hygiene Certificate or equivalent Certificate
Excellent communication skill and ability to work under pressure
Pleasant, creative, service-oriented and outgoing personality
Benefits
Dental insurance
Medical insurance
Transportation allowance
Education allowance
Free shuttle bus
Working Location: Discovery Bay
We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.
Application Methods:
Email – send your detailed resume and expected salary via clicking "Apply Now"
WhatsApp – 6317 3527
Fax – 2987 5057
Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.
Cleaner / Housekeeper |
6-May-2025 | |
| CHARIS MANOR NURSING HOME PTE. LTD. | 54320 | - East Region | |
The Cleaner / Housekeepr is responsible for maintaining a high standard of cleanliness and hygiene throughout the nursing home to ensure a safe, healthy, and pleasant environment for residents, staff, and visitors.
Key Responsibilities:Assistant Housekeeper |
6-May-2025 | |
| WYNDHAM SINGAPORE HOTEL | 54322 | - East Region | |
Responsibilities
Guide and train Housekeeping staff, ensuring adherence to standards and procedures.
Inspect rooms and public areas for cleanliness, presenting a positive image to guests
Assist with daily housekeeping tasks, including scheduling, task assignment, and inventory management of cleaning supplies and equipment
Address guest complaints, providing assistance, and ensuring guest satisfaction
Generate and complie reports and report any issues or concerns
Collaborating with other departments to ensure smooth operations and facilitate guest service
Requirements
Relevant experience in same field
Able to work shifts and weekends
Good communication and interpersonal skills
Ability to analyze situations, identify challenges, and develop effective solutions
RESTAURANT MANAGER |
6-May-2025 | |
| EBI 10 GROUP OF COMPANIES | 54358 | - Eastwood, Quezon City, Metro Manila | |
As the Restaurant Manager, your primary responsibilities will include:
Overseeing day-to-day operations of the restaurant, ensuring smooth and efficient functioning.
Managing and supervising restaurant staff, including hiring, training, and performance evaluations.
Maintaining high standards of customer service and satisfaction.
Implementing and maintaining operational procedures to maximize efficiency.
Monitoring and managing inventory levels, ordering supplies, and controlling costs.
Creating and executing marketing initiatives to promote the restaurant.
Ensuring compliance with health and safety regulations.
Handling customer inquiries, concerns, and complaints in a professional and timely manner.
Monitoring sales target
Achieving cost efficiency in the branch
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Duty Manager |
6-May-2025 |
| Langham Hotels (Cordis) Limited | 54337 | - Hong Kong Island | |
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.
We are seeking a person who can show leadership to our reception and guest relations teams to provide heart-felt service and memorable experience to our guests and colleagues.
Are you devoted to?
Are you vibrant with?
Do you have memorable qualities, such as?
“Cordis" means HEART in Latin. We look after our colleagues with HEART:
If you are the person we’re looking for, please contact us immediately.
Please send your resume to via Apply Now.
Personal data collected will be treated in confidence and used for recruitment purposes only.
---
CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3194
F (852) 3552 3079
Cordis, Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.
For more information about Cordis, Hong Kong, please visit: https://www.cordishotels.com/en/hong-kong/
SPA MANAGER |
6-May-2025 | |
| Meritoni Corp | 54353 | - Iloilo, Western Visayas | |
The Spa Manager is responsible for overseeing the day-to-day operations of the spa facility, ensuring a high level of guest satisfaction, staff performance, and profitability. This role involves managing staff, coordinating spa services, maintaining cleanliness and safety standards, and executing marketing initiatives to attract and retain clients.
Oversee the daily operations of the spa, including scheduling, inventory, and staff management.
Lead, train, and motivate a team of therapists, receptionists, and other spa personnel.
Ensure exceptional guest service and handle guest concerns or complaints professionally.
Develop and implement spa promotions and marketing strategies to drive revenue.
Maintain hygiene and safety standards according to company and legal regulations.
Monitor inventory and order supplies in a cost-effective manner.
Prepare and manage budgets, reports, and financial records.
Analyze performance metrics to improve service delivery and financial outcomes.
Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service.
Stay updated on industry trends and new treatments or technologies.
Proven experience as a Spa Manager or in a similar supervisory role in hospitality/wellness.
Strong knowledge of spa treatments, products, and operations.
Excellent leadership and customer service skills.
Ability to manage budgets and interpret financial reports.
Strong organizational and problem-solving abilities.
Proficient in spa software and Microsoft Office Suite.
Degree or certification in Hospitality Management, Business Administration, or a related field (preferred).
Full-time position with flexibility to work weekends and holidays as required.
Fast-paced, guest-focused environment.
Front Office Manager25075192 |
6-May-2025 | |
| Sheraton Bali Kuta Resort | 54309 | - Jakarta | |
JOB SUMMARY
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Guest Services Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Maintaining Guest Services and Front Desk Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
Managing Projects and Policies
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sous Chef |
6-May-2025 | |
| มาราเลน่า สปอร์ต รีสอร์ท เกาะสมุย | 54302 | - Ko Samui, Surat Thani | |
Located in Bang Kao, in the south of Samui Island, Thailand, Maraleina Sports Resort is surrounded by nature, open spaces, and a peaceful environment, just a few steps away from the beach. Our sports resort spans over 100 Rai (40 acres) of land and provides the perfect setting for athletes and families to train and have fun. Maraleina Sports Resort offers a variety of sports, including football, squash, fitness, and more. Our resort is not only a great place to get in shape but also the perfect place to reconnect with friends and family in our restaurant and sports bar, and to enjoy rest and relaxation in our accommodations.
มาราเลน่า สปอร์ต รีสอร์ท ตั้งอยู่ในบางเก่า ทางตอนใต้ของเกาะสมุย ประเทศไทย ล้อมรอบด้วยธรรมชาติ พื้นที่เปิดโล่ง และสภาพแวดล้อมที่เงียบสงบ ห่างจากชายหาดเพียงไม่กี่ก้าว รีสอร์ทของเราครอบคลุมพื้นที่กว่า 100 ไร่ (40 เอเคอร์) และเป็นสถานที่ที่สมบูรณ์แบบสำหรับนักกีฬาและครอบครัวในการฝึกซ้อมและสนุกสนาน มาราเลน่า สปอร์ต รีสอร์ท มีกีฬาหลากหลายประเภท รวมทั้งฟุตบอล สควอช ฟิตเนส และอื่นๆ อีกมากมาย รีสอร์ทของเราไม่เพียงแต่เป็นสถานที่ที่ดีเยี่ยมในการดูแลสุขภาพร่างกายเท่านั้น แต่ยังเป็นสถานที่ที่เหมาะสำหรับการพบปะเพื่อนและครอบครัวในร้านอาหารและสปอร์ตบาร์ของเรา และเพลิดเพลินกับการพักผ่อนและผ่อนคลายในที่พักของเรา
Human Resources Department
Construction
Sales and Marketing
Customer Service And Sport Booking Department
รายละเอียด
-
แผนก:
Main Kitchen
จำนวน:
1 อัตรา
ระดับการศึกษา:
อนุปริญญา/ปวส. ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
HRM
อีเมล์:
hr@maraleina.com
เบอร์ติดต่อ:
0654735792
ลงประกาศเมื่อ:
05 พ.ค. 68
Assistant Restaurant Manager / Outlet Supervisor |
6-May-2025 | |
| Courtyard by Marriott Phuket, Patong Beach Resort | 54303 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.
Kitchen
Front Office
Sales & Marketing
Disability person (ผู้พิการ)
Food & Beverage
รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี
แผนก:
Food & Beverage
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
Human Resources Department
อีเมล์:
hr.CYpatong@marriott.com
เบอร์ติดต่อ:
0622452568
ลงประกาศเมื่อ:
19 เม.ย. 68
Cluster Assistant E-Commerce Manager |
6-May-2025 | |
| Courtyard by Marriott Phuket, Patong Beach Resort | 54304 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.
Kitchen
Front Office
Sales & Marketing
Disability person (ผู้พิการ)
Food & Beverage
รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี
แผนก:
Sales & Marketing
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
Human Resources Department
อีเมล์:
hr.CYpatong@marriott.com
เบอร์ติดต่อ:
0622452568
ลงประกาศเมื่อ:
19 เม.ย. 68
Chief Engineer |
6-May-2025 | |
| Courtyard by Marriott Phuket, Patong Beach Resort | 54306 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.
Kitchen
Front Office
Sales & Marketing
Disability person (ผู้พิการ)
Food & Beverage
รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 4-5 ปี
แผนก:
Engineering
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
Human Resources Department
อีเมล์:
hr.CYpatong@marriott.com
เบอร์ติดต่อ:
0622452568
ลงประกาศเมื่อ:
19 เม.ย. 68
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Procurement Manager |
6-May-2025 |
| Mandai Resorts Pte. Ltd. | 54390 | - Mandai, North Region | |
Main Duties and Responsibilities
We are seeking an accomplished Procurement Manager to join our team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play a pivotal role in establishing the relevant policies to ensure the efficient and cost-effective procurement of all materials for the operations of our Resort.
The Procurement Manager will have an integral role in ensuring the smooth operation of the Resort. You will support various departments in their procurement needs, specifically to ensure that our processes are effective, in compliance with regulations, and optimized.
Key Responsibilities
The Procurement Manager will be responsible for developing and implementing the Resort’s procurement strategies to ensure the timely and cost-effective purchase of goods.
Collaborate with other departments and colleagues to plan and detail their respective procurement needs. The Procurement Manager will need to engage the respective departments to identify synergies, with the penultimate objective of achieving cost savings for the Resort.
Identify and evaluate potential suppliers, negotiate terms and contracts, and maintain positive relationships with existing suppliers. The Procurement Manager will also conduct regular reviews of supplier performance and quality to ensure compliance with the pre-requisite standards of the Resort
Plan and manage the Procurement process to achieve cost savings and ensure financial efficiency. This includes analyzing market trends and pricing to make informed purchasing decisions.
The Procurement Manager will also have the responsibility to ensure that all procurement activities comply with hotel policies, legal requirements and industry standards. This includes working closely with the finance team to reconcile purchase orders, invoices and payments.
To conduct and manage the tender process, including but not limited to, tender interviews, site walk-throughs where necessary, and making the award.
To partake in the set up of the procurement system during the opening of the Resort.
Job Requirements
Degree or Diploma in Business Administration, Logistics, Supply Chain Management or a related field.
Solid track record of 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience, experience in setting up and managing procurement systems, would be useful.
Strong interpersonal, communication and organizational skills.
Able to handle matters independently, and able to exercise self-motivation to complete projects.
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Restaurant Manager I Kuya J - Baclaran / SM Fairview |
6-May-2025 |
| iKitchen, Inc, | 54313 | - Metro Manila | |
ABOUT THE COMPANY
KATAKAM-TAKAM NA KUWENTO NI KUYA J
Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.
Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.
Job Description:
The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.
We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.
You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.
We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!
Job Specifications
Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.
Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.
So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!
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Restaurant Manager |
6-May-2025 |
| Sucree Coco and Love, Inc. | 54361 | - Metro Manila | |
The Restaurant Managers / Store Managers are responsible for planning, leading, and managing all day-to-day activities of the store. She/ He orchestrate and engage the store team to achieve highest level of customer service standards to deliver sustainable sales and profitable targets.
Main responsibilities will focus on the following:
QUALIFICATION:
Experience
At least 5 Yrs. & Up proven experience in Supervisory and Managerial experience specialized in Sales/Food/Retail/General or equivalent. Must have solid experience in F&B or Retail Management, and Store Operations.
Education
Candidate must possess at least a Bachelor's/College Degree in Hotel and Restaurant Management or any business course or equivalent
Skills& Qualifications
Hotel Operation Supervisor / Manager cum PA |
6-May-2025 | |
| Cwcs Pte. Ltd. | 54323 | - North Region | |
Responsibilities:
Required Skills:
Requirements
Diploma / Degree in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.
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Assistant Manager Front Office |
6-May-2025 |
| Orchard Hotel Singapore | 54368 | - Orchard, Central Region | |
Assistant Manager Front Office
The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.
He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed.
He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.
Reporting to the Front Office Manager and the incumbent will be responsible to:-
Operations
Administration
Lobby Service
Staff Training & Development
Control
Cash Floats
Requirements:-
Assistant Chief Engineer |
6-May-2025 | |
| York Hotel (Private) Limited | 54381 | - Orchard, Central Region | |
About the role
This is an exciting opportunity to join the team at York Hotel (Private) Limited as an Assistant Chief Engineer. In this full-time position, you will be responsible for supporting the Chief Engineer in the day-to-day management of the hotel's engineering and maintenance operations. Based in the Orchard Central Region, you will play a crucial role in ensuring the smooth and efficient running of the hotel's facilities.
What you'll be doing
Assist the Chief Engineer in overseeing the maintenance and repair of all hotel equipment, systems and infrastructure
Coordinate and supervise the work of the engineering team, ensuring all tasks are completed to a high standard
Identify and implement energy-saving initiatives to improve the hotel's environmental sustainability
Respond promptly to any maintenance requests or emergencies, minimising disruption to hotel operations
Liaise with external contractors and suppliers to ensure the timely completion of projects
Monitor and maintain accurate records of all engineering activities and expenditure
Assist with the development and implementation of the hotel's preventative maintenance programme
What we're looking for
Minimum 5 years' experience in a similar engineering role within the hospitality industry
Strong technical knowledge of hotel equipment and building systems, including HVAC, plumbing, electrical and life safety systems
Excellent problem-solving and troubleshooting skills with the ability to work under pressure
Proficient in using computerised maintenance management systems
Excellent communication and interpersonal skills to liaise effectively with both internal and external stakeholders
Familiarity with relevant health and safety regulations and the ability to ensure compliance
Proactive approach to identifying and implementing process improvements
What we offer
At York Hotel (Private) Limited, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of excellent benefits including:
Comprehensive health and wellness programme
Generous annual leave entitlement
Subsidised staff accommodation and meals
Opportunities for career development and progression
Discounted hotel stays and dining
About us
York Hotel (Private) Limited is a leading hospitality group with a portfolio of prestigious hotels and resorts across the Orchard Central Region. Renowned for our exceptional service and commitment to guest satisfaction, we pride ourselves on fostering a dynamic and inclusive work culture. As an employer of choice, we are dedicated to the professional and personal development of our team members, offering extensive training and mentorship programmes.
If you are a skilled and experienced engineering professional looking to join a dynamic and forward-thinking organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your application.
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Chef de Partie / Junior Sous Chef |
6-May-2025 |
| voco® Orchard Singapore | 54392 | - Orchard, Central Region | |
IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!
voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.
Your day to day
voco Orchard Singapore is seeking an innovative and dedicated Chef de Partie / Junior Sous Chef to be part of our exciting Culinary Team. You will assist the Sous Chef on duty with overseeing the kitchen section and coordinate kitchen staff in order to prepare, cook and present food according to standard recipes. Assist with storage, preparation and cooking of all food items, whilst adhering to all Health and Food Safety standard. Demonstrate and help maintain high levels of service that consistently exceeds the expectations of our members.
FINANCIAL RETURNS
Review menus, analyzes recipes, assess food quality and labor requirements.
Exercise efficient Payroll Management within your kitchen to maintain budgeted labor costs.
Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment.
PEOPLE
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include other kitchen outlets, food and beverage, maintenance, business development & front office.
GUEST EXPERIENCE
Interact with outside contacts such as guests – to ensure their total satisfaction, vendors – to order supplies/ equipment and ensure best prices and quality. To assist with the Health Department and other regulatory agencies – regarding safety matters and kitchen inspections.
RESPONSIBLE BUSINESS
Serve fresh ingredients to the guests of the highest quality of which reflect the style of the outlet concept
Monitor methods of food preparation, sizes of portions and garnishing of foods to ensure food is prepared in the described manner
Approve all food/ dishes leaving your section or kitchen before served to guests
Estimate food consumption and purchases or requisitions of foodstuffs and kitchen supplies accordingly
Devise specialty dishes and develops innovative menus
Establish or enforce hygiene standards for the kitchen outlet.
Develop and assist with training activities focused on improving skills and knowledge
Take an active involvement in the welfare, safety, development and well-being of hosts providing advice, counseling and (positive) constructive feedback
Assist with the development and maintenance of policies & procedures, work processes and standards of performance within the Department. Ensure quarterly reviews to accurately reflect any changes.
Ensure the cleanliness and tidy of the Kitchen department and ensure all equipment is in good working order
Maintaining the cleanliness, neat and being well-groom appearance at all times during on duty
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
Log security incidents and accidents in accordance with hotel requirements.
Perform other duties as assigned including assisting staff with their job functions during peak periods.
What we need from you
Diploma or Degree in Culinary Arts.
At least 1 year experience in a similar position, or an experienced Chef de Partie will also be considered.
Working experience in the hotel industry will be an added advantage.
Commitment to work rotating shifts, weekends and public holidays.
Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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Sales Manager (Hotel) |
6-May-2025 |
| Anchor Land Holdings Inc. | 54359 | - Pasay City, Metro Manila | |
QUALIFICATIONS:
JOB DESCRIPTION:
Sales and Partnerships
Client Relationship Management
Revenue and Strategy
Administrative and Reporting
Miscellaneous
Duty Manager (Go Hotels - Timog Branch) |
6-May-2025 | |
| ANYA HOSPITALITY GROUP | 54351 | - Quezon City, Metro Manila | |
QUALIFICATIONS:
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Duty Manager/Assistant Duty Manager |
6-May-2025 |
| M Social Pte Ltd | 54366 | - Robertson Quay, Central Region | |
Responsible for overseeing the efficient and profitable operations of the hotel, ensuring proper functionality.
Supervise junior staff to uphold a positive corporate image, monitor their performance, and address any issues.
Attend to guests promptly, courteously, and efficiently, handling complaints with tact.
Assist with guest check-ins/outs.
Address security matters such as directing guests, reporting incidents, and managing undesirable conduct.
Maintain appropriate cash levels and authorize transactions in accordance with procedures.
Conduct shift briefings to ensure hotel activities and operational requirements are known.
Provide Ambassadors' mentoring, training, coaching and regular feedback to help manage conflict, improve employee engagement and guest's satisfaction.
Requirements
Able to perform rotating shifts
Positive attitude and outgoing personality and good public relations skills
Minimum 3-4 years of experience in hospitality and Opera knowledge
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Front Office Manager |
6-May-2025 |
| Awesome Hotel Inc. | 54346 | - San Juan, La Union | |
About the role
As the Front Office Manager for Awesome Hotel Inc.', you will play a pivotal role in ensuring the smooth and efficient operation of the hotel's front office. Responsible for overseeing the daily activities of the front desk team, you will be the primary point of contact for guests, ensuring they receive exceptional service throughout their stay. This full-time position is based in the beautiful seaside town of San Juan La Union.
What you'll be doing
Manage and coordinate the activities of the front desk team, including scheduling, training, and performance management
Oversee the check-in and check-out process, ensuring a seamless and positive guest experience
Respond to guest inquiries and concerns, providing prompt and effective solutions
Manage the hotel's reservation system, ensuring accurate and up-to-date information
Monitor and maintain cash handling procedures, ensuring proper accounting and reconciliation
Collaborate with other departments to ensure the hotel's overall operations run smoothly
Implement and maintain front office policies and procedures to improve efficiency and customer satisfaction
What we're looking for
Minimum 5 years of experience in a front office or hotel management role
Excellent communication and interpersonal skills, with the ability to effectively interact with guests and staff
Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service
Proficient in using hotel management software and other relevant technologies
Thorough knowledge of front office operations, including reservations, check-in/check-out, and guest relations
Proven leadership and team management skills, with the ability to motivate and develop staff
Fluency in English and the local language
About us
Awesome Hotel Inc.' is a leading hospitality provider in the Philippines, known for our commitment to providing exceptional guest experiences. With a portfolio of properties across the country, we are dedicated to creating unique and memorable stays for our customers. Our company culture values innovation, teamwork, and a passion for delivering excellence in all that we do.
Apply now to join our team as the Front Office Manager and be a part of our exciting journey!
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Assistant Manager, F&B Deployment |
6-May-2025 |
| Resorts World at Sentosa Pte Ltd | 54380 | - Sentosa, Central Region | |
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Primary Responsibilities
Requirements
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Manager, Event Services |
6-May-2025 |
| Resorts World at Sentosa Pte Ltd | 54387 | - Sentosa, Central Region | |
Company description:
Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.
RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Primary Responsibilities
Requirements
RESTAURANT MANAGER |
6-May-2025 | |
| RE&S Enterprises | 54321 | - Singapore | |
The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.
He/she needs to be able to lead as well as work as part of a team.
The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:
•Deliver and present manpower and sales reports
•Suggest and recommend improvements to the running of the restaurant
•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately
•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible
•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well
•Assist in recruitment needs
•Responsible for induction training and on the job training of new employees and also newly promoted staff
•Appraise employees to reward and punish fairly
•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety
Job Requirements:
•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management
•Passion for excellent customer service
•Able to lead a team in a fast paced and demanding environment
•Possess good business acumen, results driven and highly organised
•Excellent interpersonal and communication skills
Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)
Junior Sous Chef (Western Banquet) |
6-May-2025 | |
| Accor Asia Corporate Offices | 54327 | - Singapore | |
Company Description
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access.
The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
Job Description
Qualifications
B&F Manager25075222 |
6-May-2025 | |
| W SINGAPORE SENTOSA COVE | 54329 | - Singapore | |
JOB SUMMARY
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Developing and Maintaining Budgets
• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
Leading Food and Beverage Team
• Manages the Food and Beverage departments (not catering sales).
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage and room service operations.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Provides a learning atmosphere with a focus on continuous improvement.
• Provides proactive coaching and counseling to team members.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Monitors and maintains the productivity level of employees.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Drives alignment of all employees, team leaders and managers to the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Verifies all banquet functions are up to standard and exceed guest's expectations.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
Managing and Conducting Human Resource Activities
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Conducts performance reviews in a timely manner.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
Additional Responsibilities
• Complies with all corporate accounting procedures.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Drives effective departmental communication and information systems through logs, department meetings and property meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Restaurant Manager I Kuya J - Ayala Harbor Point Subic |
6-May-2025 |
| iKitchen, Inc, | 54312 | - Subic, Zambales | |
ABOUT THE COMPANY
KATAKAM-TAKAM NA KUWENTO NI KUYA J
Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.
Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.
Job Description:
The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.
We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.
You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.
We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!
Job Specifications
Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.
Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.
So, if you are ready to lead and make an impact, come join us and let's take our team to the next level!
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Assistant Outlet Manager |
6-May-2025 |
| ABR Holdings Limited | 54384 | - Tampines, East Region | |
About the role
Join the team at All Best Foods Pte Ltd under ABR Holdings Limited' as an Assistant Outlet Manager. In this full-time role in Singapore Outlets, you will play a critical part in the day-to-day operations and strategic direction of one of our leading hospitality establishments. Reporting to the Area Manager, you will be responsible for overseeing the efficient and effective running of the outlet, ensuring the delivery of exceptional customer service and driving business performance.
What you'll be doing
Assisting the Area Manager in the overall management of the outlet, including staff supervision, scheduling, and training
Ensuring excellent customer service standards are maintained across all areas of the business
Driving sales and profitability through effective inventory management, cost control, and the implementation of marketing initiatives
Monitoring and analysing key performance metrics to identify improvement opportunities
Collaborating with the wider team to implement new concepts and strategies to enhance the customer experience
Fostering a positive, inclusive, and productive work environment
What we're looking for
Minimum 2 years' experience in a similar assistant management or supervisory role within the hospitality industry
Proven track record of driving sales and profitability in a customer-facing environment
Excellent communication, interpersonal, and leadership skills
Strong problem-solving and decision-making abilities
Proficient in using data and analytics to inform business decisions
Passion for delivering exceptional customer service
Flexibility to work varying shifts, including weekends and public holidays
What we offer
At ABR Holdings Limited', we are committed to providing a supportive and collaborative working environment that empowers our employees to thrive. Some of the key benefits of working with us include:
Competitive salary and performance-based bonuses
Opportunities for career advancement and professional development
Comprehensive health and wellness benefits
Discounts on our range of hospitality services
Inclusive and diverse company culture
About us
ABR Holdings Limited' is a leading player in the hospitality and tourism industry, operating a diverse portfolio of acclaimed restaurants, cafes, and hotels across Singapore. Our mission is to create exceptional experiences that delight our customers and position us as the preferred choice for dining, entertainment, and accommodation. With a strong focus on innovation, sustainability, and community engagement, we are dedicated to driving the growth and evolution of the industry.
If you're ready to take the next step in your career and be part of an industry-leading hospitality organisation, apply now.
Front Office Manager25075140 |
6-May-2025 | |
| Sheraton Bali Kuta Resort | 54311 | - Tangerang District, Banten | |
JOB SUMMARY
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Guest Services Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
Maintaining Guest Services and Front Desk Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
Managing Projects and Policies
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Housekeeper |
6-May-2025 | |
| Treetops Executive Residences | 54377 | - Tanglin, Central Region | |
Treetops Executive Residences is hiring a Part time Assistant Housekeeper role in Tanglin, Singapore. Apply now to be part of our team.
Opportunity to join an eco-luxury serviced apartment!
A hands-on person is required for this job
Housekeeping job for arrival or check out guest
Attend to guests' feedback and request
Any other general duties.
Duty Manager |
6-May-2025 | |
| Hilton Bali Resort | 54500 | - West Java | |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
What will I be doing?
As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:
• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.
• Monitor lobby traffic and assign team members as required.
• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests.
• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures.
• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment.
• Lead and motivate team members by leading by example and employing competent and consistent management practices.
• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager.
• Complete night shift duties acting as the Night Manager when he / she is not on duty.
• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.
• Attend training where and when required.
• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets.
• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required.
• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards.
• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them.
• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.
• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured.
• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner.
• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.
• Follow-up with guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual.
• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Liaise with Sales, Reservations and Business Development teams to handle corporate guests.
• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way.
• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts.
• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.
• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way.
• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members.
• Ensure that the Front Office Manager is kept aware and up to date of operational issues.
• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.
• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon.
• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties.
• Keep up to date and aware of competitor activities in order to be proactive and create market advantage.
• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.
• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly.
• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount.
• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other.
• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure.
• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.
• Manage costs effectively by minimizing and controlling expenses.
• Manage and approve rebates, refunds and discounts where applicable.
• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Able to read, write, speak and understand English to communicate effectively with guests and employees.
• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
• Strong interpersonal skills to provide overall guest satisfaction.
• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
• Thorough organization and supervisory skills.
• Proficient in accomplishing tasks.
• Able to work under pressure and deal with stressful situations during busy periods.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Executive Sous Chef |
6-May-2025 |
| SATS Ltd. | 54325 | - West Region | |
Job Responsibilities
Support and assist Snr Executive Sous Chef and his team with daily operations within the department and supporting departments.
Maximize profitability through managing the cost of sales, inventory and labor productivity and general expenses of the Culinary Operations.
Able to plan and produce 2000 meal daily.
Act as a coordination point for communication between Team Members and supporting departments in Marina Bay Sands.
Create innovative and exciting menus, providing a balanced range of cuisines to meet customer requirements while providing quality in taste, temperature and presentation.
Provide quality food products for our clients and supports in achieving all goals designated by the Snr Executive Sous Chef
Involve in the timely pre-preparation before rush hours as well as for the next day “Mise en Place “requirement.
Comply and ensure hygiene policies are strictly adhered to a daily basis applying “First in First out! “Kitchen best practice.
Conduct training on hygiene standards and performs regular inspections with outlet chefs and stewarding.
Liaise with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximizing their life span.
Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.
Perform all duties in accordance with Sats policies and within the realm of the Company’s vision, mission and values.
Liaise with Chef and Clients keeping oneself informed of the patron’s feedback and preferences and being involved in the overall planning of the business.
Ensure a cooperative and professional rapport is maintained with all external controls. Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Manage and handle all administrative duties effectively for the department with regards to Team Members, payroll records, scheduling and duty rosters, purchase requests.
Provide constant feedback to the employees on their job performance creating a work environment which valued trust and transparency.
Help maintaining high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner.
Job Requirements
Possesses a Certificate or Diploma in Culinary
At least three years of managerial experience in a 4 – 5 star hotel or catering kitchen setting
Must have strong culinary experience
Excellent in leadership & supervisory skills with a “hands-on” approach
Excellent logistical, culinary and leadership skills
Fluent in English, knowledge of additional languages is advantages
Able to instill safety and sanitation habits
Able to work shift work
People and customer-oriented, motivator & self-starter
Team builder, displays initiative and creativity
Knowledge in using computer for administration work
Good knowledge on basic accounting and calculation of food costs
Restaurant Manager |
5-May-2025 | |
| Private Advertiser | 54265 | - Bangkok | |
Appia Italian restaurant
📍 Sukhumvit 31 , Bangkok Thailand
⭐️Restaurant Manager ( European National Preferred )
Full time,permanent job
Job Description
- Managing staff
- Motivating, facilitating and guiding team to increase sales and ensure efficiency.
- Managing overall operations and general impression of the restaurant
- Manage the inventory, food, labour, and operating costs.
- Analyze, develop, implement, and improve on the policies and procedures for food and beverage departments.
- Establish goals and objectives of the company and ensure delivery according to the business plan.
- Assist in the development of new menu items and marketing.
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multitask, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
🧰Support
👉🏻Work permit &Visa
👉🏻Salary / Benefit /Transportation and accommodation can negotiate
🛢️Qualification
*Bachelor’s degree in Business Administration, Restaurant Management, or a related field (preferred).
*At least 3-5 years of experience in a similar role, such as Assistant Restaurant Manager or Manager in the hospitality sector.
*Strong ability to manage team, resources, and budget.
*Excellent communication skills along with excellent English.
*Ability to build and maintain positive customer relationships.
*Understanding of marketing strategies and sales techniques.
*Ability to make decisions and adapt to changing situations.
*Knowledge of menu management and quality control.
Benefit
- 6 Days working
- Vacation leave
- Public holidays (15 Days)
- Health insurance
- Social security fund
-Outing trip
-Year end bonus
- 1 flight home a year after the first year
Executive Housekeeper |
5-May-2025 | |
| The Garcha Group Marriott International | 54290 | - Central Region | |
An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.
Marriott Hotels:
· Duxton Reserve Singapore, Autograph Collection
· Maxwell Reserve Singapore, Autograph Collection
· The Vagabond Club, a Tribute Portfolio Hotel
· The Serangoon Club, a Tribute Portfolio Hotel
Restaurants & Bars:
· Yellow Pot, Anouska's (Duxton Reserve)
· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
· GupShup (The Serangoon House)
Garcha Group Benefits:
· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates
· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
SUMMARY:
Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.
TASKS & RESPONSIBILITIES:
Managing Housekeeping Operations
Managing Departmental Costs
Ensuring Exceptional Customer Service
Conducting Human Resources Activities
MANAGEMENT COMPETENCIES
Leadership
Managing Execution
Building Relationships
Generating Talent and Organizational Capability
Learning and Applying Professional Expertise
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Sales Manager I Hospitality |
5-May-2025 |
| Peoplebank Singapore Pte Ltd | 54291 | - Central Region | |
Various Properties for 4-Star Hotels
Job Overview: We are seeking a results-driven Sales Manager to join our client's dynamic team. The ideal candidate will be responsible for driving revenue growth by developing and maintaining strong relationships with corporate clients, MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers, travel agencies, and other key partners. The role requires a strategic mindset, excellent communication skills, and the ability to identify and convert business opportunities for the hotel.
Key Responsibilities:
Restaurant Manager |
5-May-2025 | |
| CHAR MEATS PTE. LTD. | 54375 | - Central Region | |
6 day work week from Tuesday to Sunday
Creating service side Standard Operating Procedures for the rest of the service crew to follow
Training service crew to take orders, handle customers and serve orders as well as to collect dishes to bring back to the kitchen
Serving and handling customers both in the restaurant and through delivery platforms
Oversee other staff in the service crew, managing the scheduling and training of service staff
Manage work flow processes in the front end of the restaurant
Liaising with suppliers for the ordering of consumables and kitchen equipment as needed
FRONT OFFICE MANAGER |
5-May-2025 | |
| INNSiDE by Melia Kuala Lumpur | 54269 | - Cheras, Kuala Lumpur | |
About the role
We are seeking an experienced Front Office Manager to join the dynamic team at INNSiDE by Melia Kuala Lumpur in Cheras, Kuala Lumpur. As a full-time Front Office Manager, you will play a crucial role in ensuring exceptional customer service and the smooth operation of our hotel's front-of-house operations.
What you'll be doing
Overseeing all front desk and concierge activities to maintain high standards of guest service
Handling guest inquiries, reservations, and complaints with professionalism and empathy
Supervising and training front office staff to deliver outstanding service
Ensuring accurate and timely check-in and check-out procedures
Managing the front office budget and optimising resources
Implementing and monitoring front office policies and procedures
Collaborating with other departments to provide seamless guest experiences
Analysing guest feedback and data to identify opportunities for improvement
What we're looking for
Minimum 2-3 years of experience in a Front Office Manager or similar supervisory role within the hospitality industry
Strong communication and interpersonal skills with the ability to lead and motivate a team
Excellent problem-solving and decision-making abilities
Proficiency in hotel management software and computer systems
Thorough understanding of hotel operations, including reservations, check-in/check-out, and guest relations
Ability to work flexible hours, including weekends and holidays
Fluency in English and Bahasa Malaysia
What we offer
At INNSiDE by Melia Kuala Lumpur, we are committed to providing a supportive and rewarding work environment. Our comprehensive benefits package includes competitive remuneration, opportunities for career development, and access to various health and wellness initiatives. We encourage a healthy work-life balance and strive to create a dynamic, collaborative, and inclusive culture where our employees can thrive.
About us
INNSiDE by Melia Kuala Lumpur is a modern and vibrant hotel located in the heart of Cheras, Kuala Lumpur. As part of the Melia Hotels International group, we are dedicated to delivering exceptional guest experiences and promoting sustainable tourism. Our team of passionate and talented professionals work together to create unforgettable moments for our guests.
If you are excited about this opportunity and believe you have the skills and experience to excel as our Front Office Manager, we encourage you to apply now.
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Food & Beverage Manager |
5-May-2025 |
| Grand Park City Hall | 54300 | - City Hall, Central Region | |
Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.
If you share our passion for service, we invite you to join us.
Discover your passion. Discover Love at Grand Park City Hall.
Job Responsibilities
Prepare the hotel’s annual F&B budget which includes manpower requirement, capital, operating expenses, etc.
Plan and direct the F&B Department’s activities in the hotel and ensure that the activities are supportive and in agreement with the hotel’s F&B plan.
Develop a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.
Keep abreast with competitive products/services and pricing for planning and growing the hotel’s F&B business.
Monitor the performance of the F&B Department and guide the managers to achieve the set financial targets.
Monitor the expenditures of the F&B Department and manage the cost.
Direct all the daily F&B activities of the hotel focusing on manpower planning, service quality and food standards.
Ensure that all outlets are efficiently manned with staff rostered in accordance with the anticipated business volume and fluctuations.
Review the operational procedures of F&B activities in the hotel with the intent of cost reduction accruing from manpower, food/beverage wastages, utilities, etc.
Ensure that all staff are well-trained for the tasks they are performing.
Conduct performance review of department staff.
Ensure that all outlets maintain high quality and food and service standards.
Perform any other job tasks as assigned.
Job Requirements
Minimum 5 years of working experience in a similar capacity in the hospitality industry.
Enterprising, resourceful, service-oriented and with an eye for detail.
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