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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Revenue Manager (Hotel)

14-Feb-2025
Mandarin Oriental, Singapore | 49328 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

The Assistant Revenue Manager is responsible for assisting the Director of Revenue Management in development and implementation of revenue strategies, techniques, best practices, and driving total revenue management across the Hotel.

 

Key Responsibilities

  • Manage inventory for the Hotel to maximize revenue in all areas.
  • Assist in developing a consistent and rational pricing and yield strategy across all channels and all segments according to the MOHG pricing guidelines.
  • Accurately prepare Monthly and Weekly Forecasts for all transient segments, group, and other business units.
  • Assist in the preparations of the transient and group rooms budgets, with the input of sales and contribute to the development of the transient and group portion of the Hotel's marketing plan.
  • Assist in providing data to the team for the purpose of analysing and evaluating specific business segments, specific accounts, market segment mix (Group vs. Transient and its sub-segments), room type demand, channel production and geographical mix, recognizing trends and patterns.
  • Analyse and communicate business trends and booking pace to revenue team in comparison to the market, last year, forecast and budget.
  • Analyse transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations.
  • Maintain accurate reservation system information including HOD pages in all Distribution Channels.
  • Regularly check GDS systems for hotel positioning, information accuracy and competitor positioning for the hotel.

Key Requirements

  • Degree in related discipline
  • At least 2 years of related revenue management and optimization experience, preferably with an international luxury hotel chain company
  • Good understanding and experience in revenue management and pricing strategies
  • Possess commercial acumen and an analytical mind
  • Analytical, project management, strategic thinking, and time management skills

Duty Manager

14-Feb-2025
Holiday Inn Express Singapore Clarke Quay | 49317 - Clarke Quay, Central Region
This job post is more than 31 days old and may no longer be valid.

Holiday Inn Express Singapore Clarke Quay


Job Description

What’s the job?

Duty Managers (DM)s play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Experience Agent (GEA)’s execution of the consistent Holiday Inn Express guest experience.

Your Day-to-Day

Financial Returns:

  • Participate in the preparation of the annual departmental operating budget
  • Monitor budget and control expenses with a focus on increasing productivity
  • Analyse financials to drive revenues, future profitability, and maximum return on investment
  • To assist in the hotel's revenue growth by leveraging on the company's systems & procedures
  • Assist with third party vendor induction and support in managing the performance of third party vendors

Responsible Business:

  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements
  • Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint
  • Act in a responsible and senior way when dealing with hotel revenue

People:

  • Manage third party vendor staffing requirements, plan and assign work
  • Ensure ‘one team approach’ and quality service through daily communication and coordination
  • Drive improvements in team member engagement and are aligned with our brand service behaviours

Guest Experience:

  • Respond to guest complaints and ensure corrective action to resolve their issues / concerns
  • Carry out the special needs and requests of guests and repeat visitors
  • Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
  • Demonstrate BrandHearted behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates
  • Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
  • Make time to interact with guests, solicit feedback and build relationships
  • Ensure the ‘one team approach’ by assisting in all Reception tasks when required
  • Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards
  • Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management

 

What we need from You

  • Minimum Diploma/Degree in Hospitality, or equivalent
  • 4 years' related experience in the same role, or an equivalent combination of education and experience
  • Leadership role involved in the effective running of the Front Office operations, including managing the operational team whlist overseeing third party vendors
  • A positive and keen to learn attitude

Vice Head Chef

14-Feb-2025
SHANGHAI BUND PTE. LTD. | 49300 - Clementi, West Region
This job post is more than 31 days old and may no longer be valid.

SHANGHAI BUND PTE. LTD.


Job Description

Clementi
Shanghai cuisine semi-fine dining restaurant
Shanghai Dim Sum experience is a must!
3.2k to 5k Basic + 2 Meal included

Working hours: 6days/week
Benefit: Medical Insurance, Year-end double pay, Commission, staff discount, staff meal provided.

  • Minimum 5-year experience in Shanghai Dim Sum in terms of Xiao Longbao, Pan-fried Bun and Wonton etc. Training provided.
  • Responsible for overseeing the outlet culinary operations in Chinese cuisine
  • Lead and manage the kitchen with optimal manning level and compliance with food hygiene standards and operating procedures
  • Plan and implement initiatives on food cost control and new launching to improve sales revenue
  • Assist in training and development of the culinary team
  • Meet QA score based on Singapore Food Agency requirements
  • Fulfill corporate administrative duties
  • Carry out any other duties as when assigned by the Management

Requirement:

  • Familiar with wrapping Xiao Longbao, Pan-fried Bun, cook noodle/wonton dishes.
  • At least 5 years of experience in quick service restaurants
  • Knowledge in HACCP and proficient in Microsoft Office applications
  • Good interpersonal, communication and supervisory skills
  • 6 working days per week with rotating shift including weekends and public holidays

Hotel Manager

14-Feb-2025
DRAGON DYNASTY CAPITAL CORP | 49367 - Davao City, Davao del Sur
This job post is more than 31 days old and may no longer be valid.

DRAGON DYNASTY CAPITAL CORP


Job Description

Addressing guest concerns, handling special requests, and ensuring guest satisfaction.

Overseeing daily operations, including housekeeping, front desk, and maintenance.

Hiring, training, and supervising staff, conducting performance evaluations, and addressing employee issues.

Managing budgets, analyzing financial data, and maximizing profitability.

Developing marketing strategies, promoting hotel services, and coordinating with travel agencies and event planners.

Assistant Manager

14-Feb-2025
Ding Feng Restaurant | 49304 - Geylang, Central Region
This job post is more than 31 days old and may no longer be valid.

Ding Feng Restaurant


Job Description

  • Opening and closing the restaurant.
  • Appointing, inducting, and mentoring new staff members.
  • Scheduling shifts and assigning tables to waitstaff.
  • Resolving customers' questions and grievances in a professional manner.
  • Conducting payroll activities in an accurate, timely manner.
  • Ensuring that the restaurant adheres to pertinent health and safety regulations.
  • Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
  • Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
  • Recording all income and expenses and ensuring that cash registers are balanced.

*Our restaurant daily operation from 12pm-2am

Loss Prevention Manager

14-Feb-2025
Ovolo Hotels | 49469 - Indonesia
This job post is more than 31 days old and may no longer be valid.

Ovolo Hotels


Job Description

Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

 What you'll get... 

  • Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia –bring your personality and sense of fun to work and the most amazing team to work with. 
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you 
  • Receive Hotel benefits in rooms and our fabulous F&B outlets 
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes 
  • Develop relationships and make a difference to other people’s lives through our Community Programme 
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent 

At Ovolo Hotels we move fast, have fun, and redefine what a lifestyle hotel can be. Our fresh ideas are taking the world of hospitality by storm and redefining what a lifestyle hotel can be as we expand across Hong Kong, Australia and beyond. Something special is going on here – this is your opportunity to be part of it from the very beginning… 

The Gig 

  • Audits and investigates sources of known losses. Monitors inventory to identify theft or shortages. Investigates suspicious customer and/or employee activity. Conducts periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly.
  • and maintain a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
  • Establishing and enforcing security protocols to prevent crime on company property, including hiring security guards and monitoring employee behavior
  • To implement and administer security, loss control, key control, fire safety and safety procedures.
  • Complete Regular Site patrols and logs 
  • Ensuring that security personnel are trained in all relevant areas of their jobs, including fire safety and emergency response protocols
  • Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
  • Develop and advise key personnel of emergency procedures.
  • Implements action plans to monitor and control risk.
  • Conduct regular walk through rounds for observing the entire hotel

About You

  • Previous experience in a similar role, ideally within a  hotel or similar environment  
  • Ability to thrive under pressure 
  • Excellent communication and interpersonal skills 
  • Proven organizational & time management skills 
  • Able to English literate, both written and oral 
  • An Indonesia citizen currently residing in Bali. 

BUTTON for this sought-after role! And  Check out www.ovolohotels.com  today with what drives you and why you are a shiny happy person.  

Duty Manager

14-Feb-2025
Private Advertiser | 49306 - Kajang/Bangi/Serdang, Selangor
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Responsibilities:

  • To ensure the highest standard of welcome and that the services provided for the guests are delivered to attain the qualitative targets.
  • To provide day-to-day supervision, direction and leadership to all Front Office personnel under the guidance of the Head of Department in accordance with the objectives, performance and quality standard set.
  • Responsible for the swift handling of guest requests.
  • Responsible to oversee the completion of Night Audit procedures.
  • Maintain courteous guest service and respond promptly to guest inquiries, complaints, needs, special request and other related matters and ensure optimal level of guests satisfaction and repeat business.
  • Report any maintenance issues discovered or reported in the rooms and ensure that these are timeously carried out, and record in the Duty Manager's log/ handover book.
  • Train, coach, motivate and supervise all front office staff.
  • Perform other tasks deemed necessary for the smooth operations of the hotel or instructed by the Head of Department.


Job Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/ Tourism/ Hotel Management or equivalent.
  • At least 5 Year(s) of working experience in hospitality industries are required for this position.
  • Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
  • Good communicator, independent with good organization, leadership and multitasking skills, with the passion to deliver quality work while meeting tight deadlines.
  • Fluent in English and Bahasa Malaysia, both written and verbal are required.

Housekeeping Manager - Summit Hotel Naga (Robinsons Hotels and Resorts)

14-Feb-2025
Robinsons Hotels and Resorts | 49313 - Naga City, Camarines Sur
This job post is more than 31 days old and may no longer be valid.

Robinsons Hotels and Resorts


Job Description

Housekeeping Manager will play a vital role in ensuring a seamless and welcoming experience for our guests. If you have strong leadership skills, an eye for detail, and commitment to excellence, we invite you to be part of our dynamic and professional team that will uphold the highest standards in the hotel property.

Key responsiblities:

  • Oversee daily housekeeping operations and staff  
  • Maintain cleanliness in guest rooms and public areas 
  • Train, schedule, and manage housekeeping employees  
  • Conduct inspections to ensure hotel standards are met  
  • Manage inventory of linens, cleaning supplies, and equipment  
  • Ensure health and safety compliance  
  • Address guest requests and complaints efficiently
  • Collaborate with front office and maintenance teams
  • Prepare performance and occupancy reports

 

Essential skills and qualifications:

  • Leadership & Organization: strong team management, attention to detail, and organizational skills
  • Technical Knowledge: strong familiarity with housekeeping procedures, safety regulations, and cleaning techniques
  • Communication & Service:Strong interpersonal skills with a guest service mindset. 
  • Flexibility & Adaptability: Ability to work in a fast-paced environment with flexible hours.

 

Education & Experience Requirements:
• Diploma or a degree in Hospitality/Tourism/Management is an advantage.
• Minimum 5 years of housekeeping experience in a hospitality setting.
• Experience in managing a diverse housekeeping team.

Duty Manager (Oasia Cluster)

14-Feb-2025
Far East Organization | 49318 - Novena, Central Region
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).



Job description:

Responsibilities
  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
Requirements
  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Restaurant Manager / Restaurant Assistant Manager

14-Feb-2025
Tung Lok Millennium Pte Ltd | 49331 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Tung Lok Millennium Pte Ltd


Job Description

Responsibilities:

  • Manage daily restaurant operations to ensure smooth running of operations 
  • Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
  • Monitor food and beverage quality, ensuring they meet our high standards
  • Maintain inventory, order supplies, and manage budgetary and financial operations
  • Lead, train, and motivate a team of waitstaff, cooks, and other restaurant employees
  • Handle customer complaints, inquiries, and feedback professionally
  • Any other ad-hoc duties as assigned by the Company

Requirements:

  • Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
  • Strong leadership and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Able to work split shifts, weekends and public holidays
  • Excellent communication and customer service skills
  • Ability to motivate and lead a team effectively
  • Knowledge of health and safety regulations related to food service

Assistant Manager, Housekeeping

14-Feb-2025
Worldwide Hotels Management (H) Pte. Ltd. | 49326 - Others, Central Region
This job post is more than 31 days old and may no longer be valid.

Worldwide Hotels Management (H) Pte. Ltd.


Job Description

  • To be responsible for the orderliness, cleanliness and general appearance of the hotel rooms, floors, public areas, offices and back of the hotel service and staff areas.
  • To set up the duty rosters and work assignments of each of the staff in her department and responsible for the training and supervision of staff members in her department.
  • To check the issue and utilization of guest and cleaning supplies and linen.
  • To assist in the ordering of room and cleaning supplies, flowers, etc.
  • To inspect and maintain guestrooms and public areas.
  • To maintain excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
  • To coordinate and administer all housekeeping programs and projects.
  • Liaising with vendors and contractors.
  • Any other ad-hoc duties as assigned from time to time

Job Requirements

  • Minimum 3 years of related experience
  • Service oriented and attention to details
  • Team player and ability to multi-task
  • Able to resolve problems and make decisions confidently
  • High level of confidence and strong interpersonal skills to handles all levels of communication to colleagues and guests
  • Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Words) and Opera PMS

Front Office Manager

14-Feb-2025
Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel) | 49307 - Penang Island, Penang
This job post is more than 31 days old and may no longer be valid.

Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel)


Job Description

Job Description:

  • Responsible for all Front Office functions and staff. 
  • As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.  
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
  • Oversee the management of guest reservations, room assignments, and check-in/check-out processes
  • Collaborate with other departments to maintain seamless hotel operations 
  • Assist in the development and implementation of front office policies, procedures, and training programs

 

What we offer: 

  • Competitive salary and performance-based bonuses
  • Comprehensive healthcare coverage and insurance plans
  • Discounts on hotel stays and dining 

Guest Service Manager25025885

14-Feb-2025
Sheraton Imperial Kuala Lumpur Hotel | 49308 - Petaling, Selangor
This job post is more than 31 days old and may no longer be valid.

Sheraton Imperial Kuala Lumpur Hotel


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Housekeeper

14-Feb-2025
Motto by Hilton Hong Kong SoHo | 50421 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Motto by Hilton Hong Kong SoHo


Job Description

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel scheduled to open in 2nd quarter of 2025. It locates in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following positions:

Job Highlights:

  • 5-day work week or 8 rest days per month, depending on the job position
  • Public Holiday
  • Birthday Leave
  • Discretionary Bonus

Housekeeping

  • Assistant Housekeeper

Fringe Benefit:

  • 5-day Work Week or 8 rest days per month, depending on the job position
  • Meal allowance
  • 12-18 days Annual Leave
  • Birthday Leave
  • Medical Benefits (Outpatient and Hospitalization)
  • Discretionary Bonus

we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by clicking the “Quick Apply” button.

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 “Quick Apply” 行政辦公室收

Sales & Marketing Manager (Hotel)

14-Feb-2025
Primer Group of Companies | 49316 - Silang, Cavite
This job post is more than 31 days old and may no longer be valid.

Primer Group of Companies


Job Description

DUTIES & RESPONSIBILITIES:

 

Sales & Marketing Development

  • Prepares Sales Reports and annual strategic Sales & Marketing Plan. Work with the organization in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets. 
  • Develop effective marketing and communication plans to achieve sales targets
  • Execute marketing plans and strategies effectively with the team
  • Collaborate with the support group to monitor and execute Performance Marketing
  • Annual Strategic Planning Essentials
  • Monthly Revenue Monitoring
  • Profit & Loss Preparation (room and events package costing)
  • Promo Planning
  • Submits weekly / monthly sales report, planned itinerary, entertainment schedule, and weekly expense on a regular basis.
  • Creates an effective Sales Programs that will increase awareness and positive perception of the Hotel, its rooms, amenities, dining services and other events.
  • Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel.
  • Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
  • Ability to stand and move throughout the hotel property and continuously perform essential job functions.
  • Develop awareness and reputation of the hotel and the brand in the local community. Prepare corporate rates/ proposals/ contracts for business/ local/ corporate accounts
  • Provides after-sales service and ensures all guest complaints are taken into consideration and discussed with the respective departments if necessary.

Market Development

  • Understands and analyzes relevant data from market and industry analysis, in relation to the components of the marketing plan per event/program.
  • Knowledge of the travel industry, current market trends and economic factors.
  • Direct solicitation calls on locally assigned accounts, selling all hotel space and services from local corporate accounts, airline accounts, leisure package/volume, group bookings and banquets to achieve planned goals on specific assignment.
  • Identifies new market segments and target customers.
  • Conceptualizes programs and activities that drive the market and expand customer base and volume.
  • Identifies the best appropriate medium to utilize for the promotion of The Park.

Sales Planning

  • Ensures overall sales targets are met through proper planning, forecasting, marketing and coordination with support services groups.
  • Develops and implements a sales plan to achieve sales objectives.
  • Is responsible for hotel revenue, strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations.

Forecasting

  • Analyzes pertinent data (i.e., market trend, economy, and customer behavior and revenue analysis) and use this data in forecasting of different programs or events in the future.

Re-branding

  • Brand Management
  • Improve overall brand value of the hotel
  • Customer Service Performance Reviews
  • Marketing and Communications
  • Activities & Events

People Management

  • Supports the team in problem-solving  and work strategies 

 

QUALIFICATIONS:

  • Graduate of Hospitality Management, Business Administration, or related field
  • 3-5 years experience in sales and marketing in hotel or hospitality management industry
  • Willing to work daily on site in Silang Cavite

Junior Sous Chef

14-Feb-2025
VIOLET OON INC PTE LTD | 49332 - Singapore
This job post is more than 31 days old and may no longer be valid.

VIOLET OON INC PTE LTD


Job Description

  • Manage and Supervise the entire kitchen and activities of all chefs, cooks and other kitchen workers.
  • Supervise Chef De Partie to make sure duties assigned are completed with standards set inclusive of machine/equipment maintenance, stock deliveries, cleanliness, quality of food and set-up for daily operations/events
  • Report to Head Chef /Sous Chef on all staff and operation matters
  • To constantly be physically involved in all phases of the daily operation requirements
  • Responsible for proper efficiency and profitable functioning of the assigned kitchen and to ensure expenses/purchases are within budget limits.
  • Attend weekly meeting with Corporate Executive Chef / Chef De Cuisine to discuss future plans and review ongoing actions.
  • Attend weekly EO meeting.
  • Demonstrate new cooking techniques and new equipment to cooking staff.
  • Update menu recipe cards and menu planning for promotion.
  • Monitor staff schedules, transfers, overtime, annual and statutory holiday
  • Conduct kitchen meetings when Sous Chef is absent, daily briefing and training classes for staff to develop skills.
  • Adheres to rules and regulations set by the higher Management.
  • Ensure that adequate stock is always maintained in the relevant station.
  • Adheres to rules and regulations set by the Management.
  • Monitor staff roster, transfers, overtime, annual and statutory holidays and supervise staff appraisals.
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): culinary
  • Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

    Exciting Benefits Await You:
  • Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
  • Performance Rewards: Quarterly incentives and attractive bonuses.
  • Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
  • Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
  • Smooth Transitions: Night transport provided for late-night work or transit.
  • Career Growth Opportunities: Explore advancement within our dynamic organization.
  • Education Support: Invest in your future with opportunities for further study.
  • Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

Assistant Restaurant Manager for Sariwon Korean Barbecue BGC, Taguig

14-Feb-2025
Happyfoods Corporation | 49314 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Happyfoods Corporation


Job Description

Job Qualifications


  1. At least 3 Year(s) of working experience in the related field is required for this position, such as Assistant Manager/Manager specialized in Food/Beverage/Restaurant Service or equivalent.
  2. Candidate must possess at least Bachelor's/College Degree in Food Technology/Nutrition/Dietetics, Business Studies/Administration/Management, Food & Beverage Services Management, Nursing, Hospitality/Tourism/Hotel Management or equivalent.


Job Overview

The Assistant Restaurant Manager 1 (ARM1) is the Restaurant Manager’s partner in achieving the company’s mission of providing an exceptional and memorable dining experience for the Customers.

He/She is responsible for ensuring that all activities for an effective, efficient, safe, and sanitary Kitchen operation is achieved and maintained at all times

He/She is responsible for the orientation, training, and certification of kitchen staff to achieve desired knowledge and skill levels.

He/She also performs Shift Manager Functions and supervises daily operations to achieve an inviting and welcoming restaurant environment.

Duty Manager

13-Feb-2025
SERENE LAND PTE LTD | 49265 - Bras Basah, Central Region
This job post is more than 31 days old and may no longer be valid.

SERENE LAND PTE LTD


Job Description

Responsibilities
  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
Requirements
  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Revenue Manager-Sales (Hospitality)

13-Feb-2025
Yanolja Cloud Solution | 49249 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

 

As a Revenue Manager (Sales), you will leverage your revenue management expertise to consult with potential clients and sell eZee Mint. This role offers a unique opportunity to combine your analytical skills with a flair for sales, directly impacting the growth of our brand across North India.

 

Responsibilities:

 

  • Drive sales for eZee Mint, focusing on dynamic pricing and revenue optimization solutions.
  • Identify, connect, and consult with potential clients, showcasing how our software can revolutionize their revenue strategies.
  • Act as a trusted advisor, using your revenue management experience to provide actionable insights.
  • Conduct product demonstrations and personalized consultations to drive client acquisition.
  • Maintain strong relationships with existing and prospective clients in your assigned region.
  • Collaborate with our sales and support teams to ensure seamless onboarding and client satisfaction.
  •  

Key Competencies for the Role:

 

  • Experience: 3 years in revenue management in hotel industry.
  • Location: NCR-based candidates preferred, but open to candidates from other North India cities with good transport connectivity.
  • Skills: Strong analytical skills, consultative selling abilities, and excellent communication.
  • Mindset: A self-starter with a passion for tech and innovation in the hospitality industry.

 

Requirements:

 

  • Lead Generation
  • Communication Skills
  • Relationship Management
  • Sales Presentation Skills
  • CRM Proficiency
  • Negotiation Skills

Head of Chef/ Various Headcount (Local Cuisine)

13-Feb-2025
Talent Trader Group Pte Ltd | 49283 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

About the role

As our Head of Chef, you will be responsible for leading a team of passionate chefs in creating exceptional local cuisine dishes that delight our customers. This full-time role is based in the various branch and offers a competitive salary and great benefits.

What you'll be doing

  • Oversee and manage the day-to-day operations of the kitchen, including menu planning, budgeting, and staff scheduling
  • Develop and refine recipes for a range of local cuisine dishes, ensuring consistent high quality and presentation
  • Train, mentor and motivate the kitchen team to deliver outstanding food and customer service
  • Ensure strict compliance with health and safety regulations in the kitchen
  • Collaborate with the management team to identify opportunities for improvement and drive innovation
  • Manage kitchen inventory and ensure efficient use of resources

What we're looking for

  • Minimum 3 years of experience as a Head Chef or in a similar leadership role in the hospitality industry
  • Proven track record of successfully managing a team of chefs and delivering high-quality local cuisine
  • Excellent culinary skills and a deep understanding of local flavours and cooking techniques
  • Strong problem-solving and decision-making abilities, with a passion for innovation

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below and send your resume to gs1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Hotel Housekeeper

13-Feb-2025
E-Talent Pte Ltd | 49277 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

E-Talent Pte Ltd


Job Description

Job summary:

  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Work visa can be provided for this role
  • Expected salary: $1,800 per month
  • Immediate start available

Duties:

  • Ensure that guest rooms are cleaned and prepared to a high standard, including changing bed linens, replenishing amenities, and maintaining an inviting atmosphere for incoming guests.

  • Maintain cleanliness and hygiene in all public areas such as lobbies, corridors, elevators, and restrooms to ensure they meet the hotel’s cleanliness standards.

  • Report any maintenance issues, including carpet cleaning requirements or pest infestations, to the relevant department.

  • Handle and report Lost and Found items to the Floor Supervisors or Housekeeping office.

  • Ensure all cleaning tools and equipment are kept in excellent working condition and are cleaned after use.

  • Maintain and monitor stock inventory of cleaning supplies, amenities, and linens, ensuring there are no shortages and all supplies are well-maintained.

  • Provide assistance to guests’ housekeeping-related queries and address any issues or feedback promptly to ensure a satisfactory experience.

  • Perform housekeeping duties efficiently, maintaining high standards of cleanliness and hygiene in a fast-paced environment.

  • Perform additional duties and tasks as assigned by the Housekeeping Supervisor to support the hotel’s operations.

Senior / Sales Manager

13-Feb-2025
Pullman Singapore Hill Street. | 49285 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Pullman Singapore Hill Street.


Job Description

Job Responsibilities

  • Achieve daily targeted number of sales calls with effectiveness.
  • Develop business leads for the Hotel on a weekly basis.
  • Prepare monthly list of accounts to penetrate for the following month.
  • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
  • Prepare monthly action plan for main market segment.
  • Perform monthly review account profile on room nights production and average rate.
  • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
  • Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
  • Update management on VIP arrivals, meet and greet accordingly.
  • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
  • Conduct negotiations to achieve the best profit and rates for the Hotel.
  • Attend hotel clients and local community business events to network and maintain high visibility.
  • Update Director of Sales & Marketing on market trends and business leads.

 

Qualifications and Experience

  • Bachelor’s Degree with minimum of 2 years experience in similar capacity
  • Excellent leadership, interpersonal and communication skills.
  • Detail-oriented and highly reliable in thorough execution and follow-through.
  • A team player & builder

 

Assistant Front Office Manager

13-Feb-2025
Clark Marriott Hotel | 49246 - Clark Freeport Zone, Pampanga
This job post is more than 31 days old and may no longer be valid.

Clark Marriott Hotel


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

 

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

 

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

 

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

 

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

 

Supporting Human Resource Activities 

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

 

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Duty Manager

13-Feb-2025
Hutchison Hotel Hong Kong Limited | 49217 - Hung Hom, Kowloon City District
This job post is more than 31 days old and may no longer be valid.

Hutchison Hotel Hong Kong Limited


Job Description

Welcome to join our Team if you are:

  • Degree/Diploma holder in Hospitality Management or other related discipline
  • Minimum 5 years supervisory experience in Front Office operation
  • Mature, presentable and able to work independently
  • Excellent interpersonal, leadership and coaching skills
  • Excellent command of both spoken and written English and Chinese

Successful candidates can enjoy:

  • 5-day work week
  • 15-day annual leave
  • Free duty meal
  • Medical and dental benefits
  • Comprehensive training programs
  • Staff discount 

Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or email.

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Kitchen Manager- Iligan

13-Feb-2025
He and Sons Corporation | 49252 - Iligan City, Lanao del Norte
This job post is more than 31 days old and may no longer be valid.

He and Sons Corporation


Job Description

Qualifications:

  • Associate Degree Holder of any 1 or 2-year Course, preferably in Food Technology, or and Food-related course/Bachelor's Degree Holder preferably in the Hospitality field; Hotel & Restaurant Management/Culinary Degree is an advantage
  • 1 year supervisory position in food service operation
  • 2 years varied kitchen position such as line cook, fry cook and expediter
  • Having full knowledge and understanding on food service, food safety and sanitation
  • Excellent customer relations and have the ability to resolve conflicts
  • A team-player and has a good leadership skill
  • Can work under pressure and can be able do multi-tasking

Restaurant Manager - Iligan

13-Feb-2025
He and Sons Corporation | 49253 - Iligan City, Lanao del Norte
This job post is more than 31 days old and may no longer be valid.

He and Sons Corporation


Job Description

Qualifications:

-Male/Female

-Bachelor’s Degree Holder of any 4-year course, preferably in Hotel and Restaurant Management, Hospitality Management and other food related courses

-At least 2-3 years of experience in managing a restaurant

-Having years of experience in food industry

-Having full knowledge and understanding on food service, food safety and sanitation

-Excellent customer relations and have the ability to resolve conflicts

-A team-player and has a good leadership skill

-Can work under pressure and can be able do multi-tasking

Executive/Assistant Manager, Estate Management

13-Feb-2025
GEODIS Logistics Singapore Pte Ltd | 49287 - Joo Koon, West Region
This job post is more than 31 days old and may no longer be valid.

GEODIS Logistics Singapore Pte Ltd


Job Description

JOB DESCRIPTION

  • Execute Planned Preventive Maintenance Program and adhoc repair and replacement for 4 Properties and 9 leased warehouses across Singapore
  • Project Execution and Activation of respective contractors and Qualified Person for timely renewal of all statutory permits such as lift, signage, façade inspection, EMA, Fire Certificate
  • Perform Fire Safety Manager Duties for assigned site
  • Monthly tabulation and submission of Electrical Meters Readings for all sites
  • Ensure proper documentation and submission to Quality Auditor in preparation for internal and external audits
  • Check and sign off all facilities checklist as per SOP such as coldroom, facilities inspection and etc
  • Ordering of inventories and tools for the technical team
  • Approve the Permit to Work Form and other required safety forms 
  • Prompt response to facilities breakdown/feedback and to close within 10 days or earlier as per SOP
  • Any ad-hoc task assigned
  • Adhere to Zero Safety Accident and Incident
  • To perform hand-on repairs if necessary.
  • Domestic travel required
  • Must be contactable via mobile or other means during office hours, and occasionally outside office hours.
  • Able to work under stressful conditions and respond to urgent inquiries from internal or external clients when incidents occur.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

  • Diploma in Property & Facilities Management and above
  • Certified Fire Safety Manager
  • BizSafe Level 2
  • Managing Work at Height
  • Respond to Fire Incident (SMC/SIC)

PREFERRED EXPERIENCE AND KNOWLEDGE  

  • Working experience with Facility Management 
  • Working experience with a vast pool of facility related vendors in Logistics industry preferred
  • Familiar with reinstatement works
  • Familiar in handing and taking over of premises

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

  • Fluent in English and local language(s)
  • Minimum 5 years working experience in Facility management, estate management or related disciplines.
  • General understanding of air, ocean, road & warehousing activities
  • Strong in mechanical and electrical 
  • Strong understanding of reinstatement requirement by JTC and landlords 

 

Duty Manager (Front Office)

13-Feb-2025
Sunway Velocity Hotel | 49240 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Sunway Velocity Hotel


Job Description

Reporting directly to the Front Office Manager, is responsible for the overall day to day operations of the hotel whilst on duty. At all times, Duty Manager – DM is expected to lead by example. The Duty Manager is responsible and accountable, under the direction of the Front Office Manager for the efficient overall day to day operations of the hotel whilst on duty and responsible for engendering team spirit and motivation in all staff. He/she is also expected to be a “hands on” Manager.
 

Roles & responsibilities:

1. Responsible for the overall day to day operations of the hotel whilst on duty

2. To conduct shift briefing, training and meeting.

3. Ensure front office shift checklist is completed and adhered.

4. Provide excellent service to hotel guests by attending to their respective request promptly, efficiently and courteously upon arrivals, during their stay and departure.

5. Handle and attend to guest’s complaint and special requests in a professional manner, ensuring service recovery provided at all times.

6. Inspect all VIP arrival rooms and ensuring amenities are provided and if with transportation arrangement made.

7. To report and ensure all guest related incident are logged daily.

8. To adhere to the Standard Operating Procedure (SOP) of the Hotel while on duty at all times.

9. Perform other duties as deemed necessary by immediate manager.


Skills & experience:

Qualifications

· Minimum in SPM required.

Experience

· Minimum 3 years as front office assistant manager/supervisor with previous experience would be an added advantage.

Skills

· Must be fit, work independently efficiently and as team while maintaining a courteous disposition towards guest at all times.

· Guest service oriented, good interpersonal skill and positive attitude.

· Able to communicate in English, Bahasa Malaysia, Mandarin or other language is an advantage.

· Knowledge and familiar in operating of OPERA system for front office and reservation

· Able and willing to work on shift, night duty, weekend and public holiday

· Efficiency and accuracy in performing duties, sharing feedback and suggestions.

· Pleasant, courteous and caring attitude.

· Appearance and grooming.

· Good internal and external relationship.

· Punctual and honesty.
 

Benefits:

  • 5 days week work
  • Inpatient and Outpatient Medical Coverage
  • Term Life Insurance Coverage
  • Optical/ Dental Allowance
  • Meal provided
  • Uniform Provided
  • Additional Leave
  • Performance Incentive
  • Career Growth Opportunities

 

Guest Experience Manager

13-Feb-2025
Grand Hyatt Kuala Lumpur | 49241 - Kuala Lumpur City Centre, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Kuala Lumpur


Job Description

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Guest Experience Manager is responsible to ensure personalized service and excellent guest satisfaction contributing to overall hotel customer service.

Head Chef

13-Feb-2025
Fresca Trattoria Inc. | 49251 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Fresca Trattoria Inc.


Job Description

About the role

We are seeking an exceptional Head Chef to join the dynamic team at Fresca Trattoria Inc. in Makati City Metro Manila. As the Head Chef, you will be responsible for overseeing all culinary operations and ensuring the highest standards of food quality and presentation. This is a full-time position that requires a passion for creating delicious Italian cuisine and a commitment to leading a talented kitchen team.

What you'll be doing

  • Manage and lead the kitchen team, including chefs, cooks and kitchen staff
  • Develop and refine the restaurant's menu, ensuring dishes are innovative, visually appealing and true to traditional Italian flavours
  • Oversee food preparation, plating and presentation to guarantee exceptional quality and consistency
  • Monitor inventory, ordering and budgeting to maintain efficient kitchen operations
  • Ensure compliance with all health, safety and sanitation regulations
  • Foster a positive, collaborative work environment in the kitchen
  • Partner with the management team to implement new initiatives and drive continuous improvement

What we're looking for

  • Minimum 5 years of experience as a Head Chef or in a similar senior culinary role, preferably in an upscale Italian restaurant
  • Proven track record of leading and developing a high-performing kitchen team
  • Exceptional culinary skills and expertise in Italian cuisine, including a strong understanding of authentic flavours, techniques and plating
  • Excellent time management, multitasking and problem-solving abilities
  • Strong budgeting and inventory management skills
  • Passion for creating innovative, visually stunning dishes
  • Commitment to maintaining the highest standards of food safety and sanitation

What we offer

  • Competitive salary and bonus structure
  • Generous paid time off and holiday leave
  • Opportunities for professional development and career advancement
  • A collaborative, supportive work environment with a talented team of culinary professionals

Assistant Guest Experience Manager (Boracay-based)

13-Feb-2025
Scottland Leisure, Inc. (The Lind Hotels) | 49247 - Malay, Aklan
This job post is more than 31 days old and may no longer be valid.

Scottland Leisure, Inc. (The Lind Hotels)


Job Description

 

Key Responsibilities:

  • Handle guest concerns and ensure service excellence.
  • Supervise hotel operations, especially during night shifts.
  • Maintain safety, security, and emergency procedures.
  • Oversee VIP guest experiences and special arrangements.
  • Ensure accurate financial reporting and night audits.
  • Monitor staff performance, housekeeping, and front office efficiency.
  • Communicate effectively with all departments for seamless operations.

Required Skills

  • Ability to supervise, train and motivate a variety of people
  • Possess excellent communication skills, both written and verbal
  • Must possess excellent decision-making skills
  • Dynamic personality and strong leadership skills
  • In-depth knowledge of our specific industry a plus
  • Service industry experience
  • Excellent customer service skills

Qualifications

  • Professional grooming
  • Hospitality/Tourism or other Business Management related course.
  • Physical mobility and stamina is required, ability to follow instruction and detailed oriented.
  • Experience using HMS PMS (advantage)
  • Constant standing and walking throughout shift
  • Must be able to work overnight, weekends and holidays
  • In good health to limit absences due to illness

Experience

  • Experience in a 5-star or luxury hotel.
  • 3 years of experience in Front Desk with 1 – 2 year as Duty Manager.

Sous Pastry Chef (Central Kitchen)

13-Feb-2025
Suzette International | 49233 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Suzette International


Job Description

HENRI CHARPENTIER - http://www.henri-charpentier.com/eng/
Outlets located at: Great World City, Orchard Central, VivoCity, Ngee Ann City, PLQ, and 100AM.

Henri Charpentier, a famous popular Japanese patisserie chain is looking for a sous chef.

Working hour is 44 hours per week from Monday to Sunday.

Shift work. 6 off days a month.

  • Prepare ingredients and pastries according to recipes
  • Create baked goods based on different festive seasons and customers’ orders
  • Decorate cakes and baked goods according to standard operating procedures (SOP) and standards
  • Inspect the quality of the ingredients and measure them for specific recipes
  • Adhere to all standards of food presentation, production, and portioning controls
  • Minimize the wastage and spoilage of ingredients and other food items
  • Manage and maintain the hygiene and safety standards of the kitchen
  • Ordering ingredients and maintaining a good stock level
  • Other ad-hoc duties as admin work assigned by the management
  • Punctually
  • Eye for Detail
  • Team work skill
  • Able to work on multi-task
  • Positive working attitude
  • Outgoing, cheerful, and self-motivated

Duty Manager

13-Feb-2025
Shangri-La's Boracay Resort & Spa | 49220 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are hiring for a Duty Manager.

As a Duty Manager, we rely on you to:

  • Enhance overall guest experience during their stay
  • Supervise and direct the front desk team
  • Ensure all colleagues are kept up-to-date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective

We are looking for someone who:

  • Takes pride in being a hotelier
  • Is a self-starter 
  • Is a friendly, helpful and trustworthy leader
  • Fully understands room operations
  • Fully understands front desk operations
  • Communicates and writes with fluency in English (as well as the local language)
  • Has experience in the same capacity, preferably in a luxury hotel
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!

Pastry Sous Chef

13-Feb-2025
Shangri-La's Boracay Resort & Spa | 49222 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Shangri-La the Fort, Manila

Shangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre.  With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark.  The new hotel will complement the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower will be located along Fifth Avenue and 30th, within the new, fast-developing Taguig business district.  A 30-minute drive from the international airport, the hotel will also be close to the Manila Golf Club and Manila Polo Club, and 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

DUTIES

·         Is able to manage and operate the pastry/bakery in the hotel and over sees shops outside the hotel.

·         Continuous come up with new ideas or new creations 

·         Training and development of new talents within the pastry/bakery

·         Ensure kitchen areas has a positive work atmosphere

·         Planning of menus and seasonal activities related to the pastry

REQUIREMENTS

·         Has Minimum 10 Years’ experience in high volume 5* hotel or similar operation in the position of Executive Pastry Chef and has a proven track record

·         Has knowledge or worked in large banquet hotel with up to 1000 Guest and multiple function on a day

·         Has good skills and knowledge at Pastry & Bakery production and the different techniques & production

·         Is knowledgeable about trends and Innovations in Pastry and Bakery, and is able to implement

·         Is a self-starter and has a creative and artistic capabilities.

·         In depth knowledge of Food safety systems, HACCP, ISO22000

·         Strong organization skills and time management skills

·         Able to set standards and maintain the standards

Revenue Manager-Sales (Hospitality)

13-Feb-2025
Yanolja Cloud Solution | 49250 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

As a Revenue Manager (Sales), you will leverage your revenue management expertise to consult with potential clients and sell eZee Mint. This role offers a unique opportunity to combine your analytical skills with a flair for sales, directly impacting the growth of our brand across North India.

Responsibilities:

  • Drive sales for eZee Mint, focusing on dynamic pricing and revenue optimization solutions.
  • Identify, connect, and consult with potential clients, showcasing how our software can revolutionize their revenue strategies.
  • Act as a trusted advisor, using your revenue management experience to provide actionable insights.
  • Conduct product demonstrations and personalized consultations to drive client acquisition.
  • Maintain strong relationships with existing and prospective clients in your assigned region.
  • Collaborate with our sales and support teams to ensure seamless onboarding and client satisfaction.

Key Competencies for the Role:

  • Experience: 3 years in revenue management in hotel industry.
  • Location: NCR-based candidates preferred, but open to candidates from other North India cities with good transport connectivity.
  • Skills: Strong analytical skills, consultative selling abilities, and excellent communication.
  • Mindset: A self-starter with a passion for tech and innovation in the hospitality industry.

Requirements:

  • Lead Generation
  • Communication Skills
  • Relationship Management
  • Sales Presentation Skills
  • CRM Proficiency
  • Negotiation Skills

Executive Chef (Fine Dining Cantonese Restaurant).

13-Feb-2025
Marina Bay Sands Pte Ltd | 49230 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Culinary Operations Management

  • Provide quality food products for our guests and support in achieving all goal designated by the Management team
  • Provide direction for menu development and implementations
  • Monitor the quality of raw and cooked food products to ensure that standards are met
  • Develop interesting, exciting and balanced menus on a timely basis that are appropriate and responsive to the market
  • Assist marketing efforts by creating and being known for an Unique Selling Point
  • Taste food regularly and express informed and constructive suggestions to Chefs and team regarding food preparation and presentation
  • Oversee the annual budgets and review sales and food cost on a regular basis to achieve budgetary goals
  • Estimate food consumption to schedule purchases and requisition of raw materials while developing and implementing guidelines to control procedures for procurement and receiving areas
  • Maintain a good knowledge of industry trends and changes
  • Ensure non-standard culinary requests are met, in particular due to special dietary needs of guests
  • Provide reviews on menus, analyse recipes, determine food, labor, and overhead costs; and assign prices to menu items
  • Work with Facilities Management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximising their life span
  • Investigate and resolve guest complaints in a prompt, courteous and professional manner with proper documentation and resolutions
  • Ensure a cooperative and professional rapport is maintained with all external controls
  • Ensure overall efficiency in food production and general cleaning of kitchens, equipment, and utensils
  • Work closely with the General Manager as a partner of the business
  • Work in a kitchen set-up and continuously maneuver in and around all areas of offices

Hygiene and Sanitisation Management

  • Ensure local regulations particularly in respect to food and refuse transportation around kitchens and service corridors are followed
  • Ensure that periodic programs such as pest control, grease trap and kitchen hood cleaning are in place
  • Coordinate equipment needs, cleaning schedule/project status, health/safety and sanitation follow up with the Executive Chief Steward
  • Comply and ensure hygiene policies are strictly adhered to on a daily basis
  • Conduct training on hygiene standards and performs regular inspections with outlet chefs and stewarding

Job Requirements

Education & Certification

  • Degree / Diploma / Certification in Culinary or Management

Experience

  • Minimum 5 years of experience in relevant restaurant concept and 5 years of experience as a leader in large culinary operations

Other Prerequisites

  • Must have a comprehensive and diverse culinary background that suggests a well-developed set of skills to cope in large, diverse kitchen and restaurant environment
  • Knowledge of fine dining Cantonese cuisines and their preparation and services, with dynamic understanding in the latest culinary concepts in a broad range of cuisines
  • Good knowledge in accounting and calculation of food costs

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Assistant Manager

13-Feb-2025
IKI Concepts Pte Ltd | 49273 - One North, Central Region
This job post is more than 31 days old and may no longer be valid.

IKI Concepts Pte Ltd


Job Description

Responsibilities:

• Ensuring that operations are smooth and efficient
• Drive sales throughout daily execution
• Attain profitability while exercising cost control

• Take orders and send them to kitchen staff via the POS system

• Ensure quality service in the dining room and when serving meals

• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing

• Take reservations and greet the take-out counter customers

• Provide training and development of staff
• In charge of monthly inventory submission

• Keep your work area clean at all times

• Organize your work and work area professionally

• Clean and clear the dining room tables

• Do all other tasks as required by the outlet manager

Requirements:

- With at least two years of Supervisory experience in the F&B industry.

- Confidence, excellent customer service, and hospitality skills

- Good communication and interpersonal skills

- Team player with a positive can-do attitude

- Attention to detail

Locations available:

Star Vista (Buona Vista)

Millenia Walk (Promenade)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Working Hours:

🗓️ 5 days work week (2 days off but no fixed days)

⌚ From 1030h to 2130h / 2200h

🍛 Break time 1.5 hours or 2 hours (depending on location and day)

Duty Manager

13-Feb-2025
Concorde Hotel Singapore | 49266 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Concorde Hotel Singapore


Job Description

Job Responsibilities:

  • Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
  • Work in conjunction with Finance to maintain and minimize levels of account receivables
  • Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
  • Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
  • Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
  • Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
  • Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
  • Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
  • Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
  • Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

  • Strong interpersonal skills
  • Detail-focused and guest-oriented
  • Excellent leadership and problem-solving skills
  • Strong verbal and written command of English

Restaurant Assistant Manager

13-Feb-2025
Bunga Telang Restaurant Pte Ltd | 49284 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Bunga Telang Restaurant Pte Ltd


Job Description

About the role

We are seeking an exceptional Restaurant Assistant Manager to join our dynamic team at Bunga Telang Restaurant Pte Ltd in the Orchard Central Region. As a fulltime Restaurant Assistant Manager, you will play a crucial role in driving the success and growth of our acclaimed restaurant. Reporting to the Restaurant Manager, you will be responsible for overseeing day-to-day operations, ensuring exceptional customer service, and leading a talented team of hospitality professionals.

What you'll be doing

  • Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including scheduling, inventory management, and budgeting
  • Ensure consistently high standards of food and beverage service, customer satisfaction, and staff performance
  • Manage and motivate a team of servers, bartenders, and other front-of-house staff, providing training and development opportunities
  • Collaborate with the kitchen team to optimize menu offerings, implement new ideas, and maintain quality control
  • Analyse sales data and performance metrics to identify areas for improvement and drive revenue growth
  • Assist in the implementation of marketing and promotional initiatives to attract new customers and retain existing ones
  • Ensure compliance with all relevant health, safety, and licensing regulations

What we're looking for

  • Minimum 2 years of experience in a similar Assistant Manager or Restaurant Manager role within the hospitality industry
  • Proven track record of successfully managing a team and driving operational excellence in a fast-paced restaurant environment
  • Strong interpersonal and communication skills, with the ability to effectively lead, motivate, and mentor a team
  • Excellent problem-solving and decision-making abilities, with a keen eye for detail and a commitment to delivering exceptional customer service
  • Proficient in inventory management, budgeting, and financial reporting
  • Thorough understanding of food and beverage operations, including menu planning, inventory control, and cost management
  • Passion for the hospitality industry and a desire to contribute to the growth and success of a dynamic restaurant brand

What we offer

At Bunga Telang Restaurant Pte Ltd, we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Comprehensive healthcare and insurance package
- Ongoing training and development opportunities
- Exciting career advancement prospects
- Discounts on dining and other employee perks
- Opportunity to work in a dynamic, collaborative, and innovative team

About us

Bunga Telang Restaurant Pte Ltd is a renowned hospitality brand with a strong presence in the Orchard Central Region. Our restaurant is renowned for its exceptional cuisine, impeccable service, and vibrant atmosphere. We pride ourselves on our commitment to innovation, sustainability, and delivering an unforgettable dining experience to our customers.

If you are passionate about the hospitality industry and eager to join a dynamic, forward-thinking team, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards a rewarding career with Bunga Telang Restaurant Pte Ltd.

Assistant Restaurant and Bar Manager

13-Feb-2025
Amara Singapore | 49280 - Outram, Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Singapore


Job Description

JOB SUMMARY :

 

Responsible for the Outlet and bar operations ensuring profitability, food and service quality are adhered to in accordance with the Hotel's standards

 

JOB RESPONSIBILITIES :

 

  • Maximize profitability of the outlet and bar by increasing turnover

 

  • Ensure all operating standards comply with hotel's policies and procedures

 

  • Assist in developing menus, promotions, etc

 

  • Plan and implement effective sales plan and promotional activities for the outlet and bar

 

  • Handle guest complaint or feedback

 

  • Be accountable for the beverage inventory

 

  • Prepare monthly breakages

 

  • Plan and conduct OJT for new and existing associates

 

  • Handle outlet manpower deployment, recruitment, welfare, staff grievances and disciplinary issues

 

  • Conduct performance appraisal

 

  • Perform any other duties as assigned by management

 

JOB REQUIREMENTS :

 

  • Strong leadership skills

 

  • Excellent interpersonal and customer service skills

 

  • Familiar with bar operations

 

  • Minimum 3 years experience in same capacity

Creative Head - Quezon City onsite

13-Feb-2025
Dempsey HR Management Inc. | 49224 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey HR Management Inc.


Job Description

Requirements:

- with extensive experience as Creative Head / Manager of a creative team

LOCATION: QUEZON CITY
SALARY: TO BE DISCUSSED

(direct hire - not an agency)

Front Office Duty Manager (PARKROYAL COLLECTION Pickering)

13-Feb-2025
THE SOCIAL EQUITY PTE. LTD. | 49226 - Singapore
This job post is more than 31 days old and may no longer be valid.

THE SOCIAL EQUITY PTE. LTD.


Job Description

Job Description

  • Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
  • Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
  • Be alert and report any faults, defects and unusual activity of the property to relevant departments
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
  • Responsible for training of all front desk staff including planning, organising and conducting OJT.
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
  • Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
  • Follows up in credit limit report, ensure all guests balance checked daily.
  • Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
  • Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
  • Carries out any other reasonable duties and responsibilities as assigned by superior.

Rooms Division Administrator (PARKROYAL COLLECTION Pickering)

13-Feb-2025
THE SOCIAL EQUITY PTE. LTD. | 49229 - Singapore
This job post is more than 31 days old and may no longer be valid.

THE SOCIAL EQUITY PTE. LTD.


Job Description

Job Description

  • Performs all duties as listed in the Task list and as determined by the Rooms Division Manager and in accordance to PPHG guidelines.
  • Supports company's philosophy and company culture on a daily basis to ensure guest satisfaction and the achievement of our mission statement.
  • Maintains complete knowledge of all hotel features/services, hours of operations, hotel restaurant food concepts, menu price range, dress code and ambience.
  • Maintains complete knowledge of hotel room types, number/names, layout appointments, amenities and locations, this includes all hotel room rates, special packages and promotions.
  • Ensures complete knowledge of scheduled hotel’s activities, names and locations of functions/events.
  • Co-ordinates and follows-up on any requirements /correspondences from AGC i.e. carpark rental /coupons requirements; function /rooms requests
  • Be familiar with the décor, amenities and technology of guest rooms and suites.
  • Accommodates all guest requests in an accurate and efficient manner.
  • Demonstrates teamwork by cooperating and assisting co-workers as needed.
  • Responsible for drafting letters, replying simple guests’ comments, keeping and maintaining records
  • Provides full spectrum of secretarial and office administrative support to Rooms Division Manager
  • Takes minutes of attended meetings and prepares daily correspondences.
  • Prepares and maintains files, reports, letters, memorandums and other relevant business documentations..
  • Handles travel and hotel arrangements, daily incoming calls, schedule and control meetings; organizes local and regional meetings and conference.
  • Manages the housekeeping and maintenance of Back-of-House areas of the Front Office and all areas under the Rooms’ jurisdiction including Spa and Retail.
  • Ensures that all Back-Of-House equipments are well maintained and in working order
  • Assists the Front Office management whenever required – including handling guests’ requests; suppliers and other required co-ordination.
  • Performs duties as assigned, always presenting oneself as an asset to the hotel and encourages others to do the same.
  • Perform other job-related duties or as designated by the Rooms Division Manager
  • Manages and handles all areas of administration including procurement (SAP) work for the Rooms Division including Front Office and Security.
  • Assists Rooms Division Manager in administering claims, expenses
  • Ensures timely approvals of work schedules ie OT timesheets, payroll, spa commissions payable.
  • Prepares welcome cards for guests
  • Ensures attendance of all training activities as scheduled and assigned and that training records are up to date
  • Takes on the role as a buddy for new associates and assists them in learning the tasks required for their position i.e. doing hotel site inspection

Assistant Outlet Manager

13-Feb-2025
Accor Asia Corporate Offices | 49231 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Mondrian Singapore Duxton, the inaugural Mondrian hotel in Singapore, is situated in the stylish Duxton Hill neighbourhood and operates under the renowned Ennismore hospitality group.

Located at the heart of Duxton Hill, just moments away from the Central Business District, Mondrian Singapore Duxton places guests amidst a dynamic dining and nightlife hub. Featuring 302 rooms with sweeping views of historic shophouses and the contemporary skyline through expansive floor-to-ceiling windows, the hotel sets the stage with a cinematic rooftop pool and an eclectic array of bars and restaurants.


Job Description


The Assistant Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

  • Promote restaurant business and continually increase database contacts
  • Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
  • Ensure and promote compliance with all local liquor, health and sanitation regulations
  • Manage and provide direction to all bar employees on the floor during shifts and events
  • Hold staff accountable to uphold uniform and grooming standards to the highest level
  • Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
  • Monitor departments performance with respect to the restaurant budgets
  • Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
  • Seek out and produce events to generate revenues for the property
  • Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
  • Consistently monitor quality of service and product delivered on property
  • Collaborate on needs of departmental staff scheduling
  • Instruct staff in on-going training to uphold service standards
  • Coordinate menu sponsorship deals and menu product placement
  • Interview employees and provide input on talent selection
  • Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.


Qualifications


  • At least 3 years of experience in a luxury hotel or resort setting preferred in similar role.
  • Strong knowledge of F&B management practices, including food safety, service standards, and guest relations.
  • Excellent leadership, interpersonal, and communication skills.
  • Familiarity with Opera systems, MS Office,
  • Passion for hospitality and delivering outstanding guest experiences.
  • Proactive, detail-oriented, and capable of working independently.
  • Ability to adapt to a fast-paced, dynamic environment.
  • The position requires flexibility in working hours, including weekends, holidays, and evenings, as per the operational needs of the hotel.

General Manager

13-Feb-2025
CIRCULAR DRAGON PTE. LTD. | 49237 - Singapore
This job post is more than 31 days old and may no longer be valid.

CIRCULAR DRAGON PTE. LTD.


Job Description

Introduction:

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors.

Key Responsibilities:

  • Develop plans to source potential business and collaboration opportunities that improve guest experience and drive revenue
  • Assist in setting business goals for the restaurant to manage expenses while also achieving revenue targets during P&L
  • Collaborating with the management and HQ teams to develop the brand and business
  • Oversee the daily operations of the restaurant, as well as the management of service and bar team members
  • Provide leadership and clear direction for the service team to ensure smooth restaurant operation through mentorship, professional guidance and on-the-job training
  • Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team
  • Closely coordinate with the culinary team members to ensure timely delivery of orders
  • Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

  • Exceptional leadership and communication skills
  • Consistent track record of employment in hospitality-related leadership role
  • Strong business and people acumen including strategic planning, operation management, talent management
  • Unwavering passion in delivering the best possible experience to all who comes through our doors

Perks:

  • Birthday Leave
  • Staff Discounts
  • Medical & Dental Benefits

Pastry Chef

13-Feb-2025
VARDI&CO. PTE. LTD. | 49239 - Singapore
This job post is more than 31 days old and may no longer be valid.

VARDI&CO. PTE. LTD.


Job Description

Key Responsibilities:

Menu Development – Design and curate an innovative selection of pastries, cakes, and baked goods that align with our brand vision.
Quality & Consistency – Ensure the highest standards in taste, presentation, and consistency across all products.
Supplier & Ingredient Management – Source high-quality ingredients, manage relationships with suppliers, and optimize cost efficiency.
Team Training & Leadership – Train and mentor kitchen staff, instilling a culture of excellence, teamwork, and creativity.
Kitchen Operations & Hygiene – Oversee daily kitchen operations, maintaining strict hygiene, safety, and efficiency standards.
Innovation & Trends – Stay ahead of pastry trends and continuously introduce new products to delight customers.

What We’re Looking For:

🔹 Proven experience as a Pastry Chef or Senior Pastry Chef in a high-quality bakery, café, or patisserie.
🔹 Expertise in a wide range of pastries, cakes, and artisanal baked goods (from the world).
🔹 Strong leadership and organizational skills with a passion for mentoring a team.
🔹 Ability to balance creativity with operational efficiency and cost control.
🔹 Knowledge of food safety regulations and best practices.

If you’re ready to bring your expertise and creativity to an exciting new concept in Singapore, we’d love to hear from you!

Executive Sous Chef

13-Feb-2025
The Fatted Calf | 49255 - Tagaytay City, Cavite
This job post is more than 31 days old and may no longer be valid.

The Fatted Calf


Job Description

  • Proven experience as a Sous Chef or in a similar leadership role in a kitchen.
  • Strong culinary skills and in-depth knowledge of food preparation and presentation.
  • Ability to manage kitchen staff, delegate tasks, and ensure smooth operations.
  • Experience with inventory control, ordering supplies, and maintaining food safety standards.
  • Excellent leadership, organizational, and time-management skills.
  • Strong communication and problem-solving abilities.
  • Ability to work under pressure in a fast-paced environment.
  • Flexibility to work evenings, weekends, and holidays as needed.

Procurement Manager, F&B catering

13-Feb-2025
Talentus Group HK Limited | 49218 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Talentus Group HK Limited


Job Description

Our client is one of the Europe's leading operators in contract catering and support services. It has established itself as a benchmark player in the business and industry sectors, known for delivering exceptional food and beverage solutions. To cope with Asia expansion, they are looking for a Procurement Manager to enhance their procurement strategies and ensure the efficient sourcing of quality products and services.

 

About the Job:

Procurement Strategy Development: Lead the creation and implementation of effective procurement strategies to optimize sourcing and supplier management.

Supplier Relationship Management: Build and maintain strong relationships with suppliers, negotiating contracts to secure the best terms and ensuring compliance with quality standards.

Market Analysis: Conduct thorough market research to identify trends and opportunities, ensuring the company stays competitive.

Cost Management: Monitor and control procurement budgets, striving for cost savings while maintaining quality and service standards.

Collaboration: Work closely with cross-functional teams, including operations and finance, to align procurement activities with overall business objectives.

Risk Management: Identify potential risks in the supply chain and develop strategies to mitigate them.

Performance Metrics: Establish and track key performance indicators (KPIs) to measure the efficiency and effectiveness of procurement processes.

 

Requirements:

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
  • 5-7 years of experience in procurement or supply chain management, preferably in the food and beverage industry.
  • Strong analytical skills with a focus on data-driven decision-making.
  • Excellent negotiation and communication skills to foster supplier relationships.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Familiarity with procurement software and tools.

Interested candidates are invited to apply directly with their updated resume, including their latest and expected salary package. Referral programs are available.

Note: All information collected will be kept in strict confidence and used solely for recruitment purposes.

Guest Relation Manager

12-Feb-2025
Grün Resorts | 49943 - Badung, Bali
This job post is more than 31 days old and may no longer be valid.

Grün Resorts


Job Description

Description

Guest Relation Manager

Job Requirement

• Relevant education background
• Minimum 2 years experience in the the similar position and hotel experience. 
• Excellent English communication skills both written and spoken, other languages will be an advantage.
• Good personality, positive attitude, highly motivated, a team player.

"Pihak HiredToday.com dan Perusahaan tidak akan meminta biaya dalam bentuk apapun pada saat melakukan proses recruitment. Mohon segera melaporkan kepada kami, apabila Anda jika pada saat diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang."

"HiredToday.com and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately, if you are invited for an interview and asked to make a payment with a sum of money."

Duty Manager25024304

12-Feb-2025
Cicada Resort Bali Ubud Autograph Collection | 49150 - Bali
This job post is more than 31 days old and may no longer be valid.

Cicada Resort Bali Ubud Autograph Collection


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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