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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Stefan&Ko Pte. Ltd.

Job Description

Bar-Roque Grill is looking for:

FOH : Manager / Supervisor / Captain

NO QUOTA FOR WORK PERMIT

We are Sharing with our Team Success, is our Culture & Vision.

AWS / BONUS 

Monthly Incentive up to (300$)

 Daily Meal / Transport / Insurance and more...

AMAZING !!!

Job Type: Full-time

Salary: from $3,300 to $4,200 depending on experience

Benefits: Employee discount / Food provided / Health insurance / Professional development.

Schedule: Day shift / Early shift / 2 days OFF

Supplemental pay types:

13th month salary / AWS / Attendance bonus / Performance bonus / Tips

Experience:

FOH : 4 years (Preferred)

Contact me via (Nico): +65 88 66 44 74

nicolas@bar-roque.com.sg

St. Giles Wembley Penang ( Salient Glory City S/B)

Job Description

• Trains new guest services department personnel.

• Answers inquiry regarding rates and availability.

• Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities.

• Maintains a detailed knowledge about the hotel's services and hours of operations.

• Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.

• Check guests in and out, including preparation of guest bills and authorizing payments.

• Dealing efficiently with day to day billing and guest service queries.

• Report anything considered a health and safety hazard.

• Using information available, plan and control both the preparation of future shifts and effective communication to the team.

• To act as a duty manager for the hotel, ensuring all guests are satisfied, both internal and external.

• Allocation of all rooms to include, special requests, sofa bed rooms and any other requirements as directed by the FOM.

• Knows all safety and understands emergency procedures and how to act upon them. Understands accident prevention policies.

• Knows cash handling procedures. Files and posts all changes to guest master and city ledger account.

• Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.

Sotogrande Hotel and Resort Group

Job Description

About the role

Sotogrande Hotel and Resort Group is seeking an experienced Operations Manager to join our team at Vista Mar Beach Resort in Lapu-Lapu City, Cebu. As Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the resort facilities, ensuring exceptional guest experiences and the efficient running of all departments. This is a full-time position based on-site in Lapu-Lapu City.

What you'll be doing

• Coordinate and supervise the activities of all operational departments, including front desk, housekeeping, food and beverage, and facilities management

• Develop and implement operational strategies, policies, and procedures to optimise efficiency and service quality

• Monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions

• Liaise with department heads to ensure seamless communication and collaboration across the organisation

• Manage staffing, scheduling, training, and development to maintain high levels of employee engagement and productivity

• Oversee the maintenance and upkeep of all hotel and resort facilities, ensuring a safe and well-maintained environment for guests and staff

• Respond to guest inquiries and complaints, and work to resolve issues in a timely and professional manner

• Collaborate with the leadership team to develop and execute strategic plans for the growth and development of the business

What we're looking for

• Minimum 5 years of experience in a senior operations within the hospitality industry

• Demonstrated expertise in managing all aspects of hotel or resort operations, including front desk, housekeeping, food and beverage, and facilities management

• Strong leadership and people management skills, with the ability to motivate and develop high-performing teams

• Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences

• Proficient in financial management, budgeting, and performance analysis

• Degree in Hospitality Management or a related field preferred

• Fluency in English and the local language(s) is essential

Grand Hyatt

Job Description

Summary

Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

We are looking for an experienced Assistant Manager – Front Office who will ensure that the highest level of efficiency and guest satisfaction are achieved while maximizing rooms and other related revenue.

In this role, you will be assisting the Front Office Manager in leading and managing the Front Office Department in delivering exceptional front-line service to our guests and colleagues. You will be expected to be visible around the hotel, ensuring that all areas are being managed well by the respective team. To ensure that everyone is receiving the best possible service, you will be personally interacting with guests most of the time and will be responsible in handling their complaints and inquiries in a professional and efficient manner.

Ideal candidates shall meet the following criteria:

·         Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role

·         Comprehensive working knowledge of Front Office systems and processes

·         Superior customer service skills

·         Strong management and leadership capabilities

·         Passion for working with people

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Analyze budget and P&L for the outlet.
• Leading a team of outlet Hosts / Hostess. This position will be accountable for planning, coordinating and managing the receptions and services to ensure restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.
• Work with team members in service and food preparation to formulate new promotional ideas that would impact the revenues and profitability of the outlet. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Responsible for maintaining and coordinating reviews, discipline, staff awards, flexi days, payroll, SRFs, etc.
• Approves the schedule and flexi day requests for all restaurant staff.
• Responsible for coordinating training of all staff as needed. Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience. High-volume, fast-paced restaurant experience is a plus
  
  

Experience

• A minimum of 5 years experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisites

• Fluent in English and knowledge of additional languages is a plus
• Be willing to work any day and any shift
• Have a well-groomed, professional appearance
• Able to perform under pressure
• Respond to visual and aural cues
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
• Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department
• Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided
• Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
• Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
• Conduct development and performance reviews, identifying key personnel for further development and structured career path
• Provide the training to the Front Office associates
• Respond for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associates, guest and owner expectations
• Perform adhoc job tasks assigned by the hotel management

Qualifications

• Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry
• Familiar with Opera System
• Excellent command of spoken English and Putonghua
• Good training skills and communications skills

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

Goodwood Park Hotel Private Limited

Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Revenue & Reservations Department.

Job Summary

• The primary responsibility of this position is analysis of revenue maximization efforts for rooms revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of revenue performance against established goals.

• Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds to ensure measurable improvements for demand and availability. Work with each department to develop specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy.

Job Responsibilities

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

• Maximize room revenue contribution through a thorough understanding of all distribution channels and management of both inventories and rates.

• Ensure execution of effective Revenue Management strategies and pro-actively monitor the progress to ensure implemented strategies achieve desired market indexes such as RevPar, RGI etc.

• Lead the Reservations Team to determine effective and engaging rate offers (packages) which are then offered to the right customer at the right channel and ensuring KPIs (Mystery guests target score) are met or exceeded.

• Monitor transient, group and tour booking pace in order to determine effective pricing and availability controls for all reservation distribution sources.

• Work closely with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business and best mix of negotiated accounts groups.

• Play an active role in the Strategic Planning, Marketing Plan and budgeting processes.

• Constantly analyze data studies such as length of stay, day of week pattern and rooms categories occupancy etc and review the necessary action plans to management.

• Implement revenue enhancing marketing initiatives such as establishing brand tactical promotion campaigns including EDMs.

• Take on special ad hoc projects as assigned by General/Hotel Manager.

• Perform any other duties as may be assigned from time to time by the Management.

Requirements:

• Recognised degree in Business Management / Data Science and Analytics. 

• Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

• Proven records of success in developing and implementing revenue and reservations optimization strategies in the hospitality industry.

• Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

• Upholds the Hotel’s core values at all times.

• Able to work independently and a good team player.

• Able to commence work within short notice.

HR Network Inc.

Job Description

Duties and responsibilities:

• Cleaning

-Ensure cleanliness of the office, office equipment, and other office amenities/facilities, including restrooms, pantry area, if any:

-Ensure cleanliness of other company properties as instructed by the Management;

-Clean restroom of executive IF or ONCE instructed. Do not clean if there is no instruction.

•  Assist Executive / Visitors / Meeting

-In charge of opening door for accepting visitors

-Serve food, coffee, water during meetings

-Help the executive carry things

-Bring water to the Executive upon arrival

-Arrange and serve food to the Executive

•  Others

-Performs office errands, including but not limited to messengerial tasks, bank errands, notarize documents, purchasing of office groceries, supplies, and food as needed.

-Receiving of documents/items in case there's no available admin, accounting, and finance staff to receive.

-Switch on dish rack heating.

-Cook rice if needed.

-Make sure the office is locked and secure before going home.

-Have an inventory of supplies (interfold, dishwashing liquid, hand soap, coffee, sugar, creamer, dish cloth),  and request if almost depleted, do not wait for zero stocks.

Job qualifications:

• Vocational or high school graduate

• Must have at least 1 year of relevant experience as office utility/housekeeper

• Ability to read and interpret written work orders

• Must be knowledgeable in other clerical and messengerial related task

• From Pasig City or nearby areas

Amorita Resort

Job Description

Assigned Location: Puerto Princesa, Palawan

The Housekeeping Manager shall be responsible for planning, organizing and developing of the overall operation of housekeeping department to high standard of cleanliness, observing all guidelines while assuring the highest degree of service quality and one-of-a-kind experiences is maintained at all times. The position shall be responsible for staffing, scheduling, training and developing all staff.

Qualifications:

1. Bachelor's degree of any course from a reputable college or university

2.. Three to Five years progressive housekeeping management experience in a related field.

3. Qualifications must include Financial Statement understanding, good leadership, and people skills.

4. Ability to develop and maintain effective operating and control processes to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

5. Able to work well with a company that believes in strong guest satisfaction and equal emphasis on financial goals.

6. Effective management, leadership, organizational and communication skills

7. Ability to work flexible schedule to include evening, weekends, and holidays

8. Must have skills in inventory control and labor cost control.

Destination Group

Job Description

Job Title: Event Sales Manager RED Road
Location: Radisson RED Phuket Patong Beach

About Radisson RED Phuket Patong Beach

Radisson RED Phuket Patong Beach is not just a hotel, it's a lifestyle. We redefine the hotel experience by blending bold design, vibrant atmosphere, and curated events. With a prime location near the beach and Phuket's lively nightlife, we cater to the free-spirited traveler looking for unforgettable experiences.

Position Overview

The Event Sales Manager will be responsible for driving the sales and promotion of Radisson RED Phuket’s multi-faceted offerings across co-working spaces, event venues, long-term accommodation, radio advertising, and gym memberships. This role is ideal for an energetic, results-driven individual who thrives in a dynamic and creative environment. You'll work closely with local businesses, event organizers, corporates, and long-term guests to leverage all of our unique RED offerings.

Key Responsibilities:

Co-working Space Sales

• Develop and implement sales strategies for Radisson RED's co-working spaces, targeting local entrepreneurs, digital nomads, startups, and business professionals.

• Cultivate long-term relationships with corporate clients and freelance professionals to drive membership sales and renewals.

Event Space Sales

• Promote and sell the hotel’s event venues across all outlets, including Hard Rock, Hooters, Warehouse, Wine, Sound Lounge, Shisha, MICE meetings (Level 7), weddings, and special events.

• Handle inquiries and create tailored proposals for clients ranging from small groups to large corporate events, ensuring seamless booking and execution.

• Collaborate with the marketing team to curate unique event packages that align with the RED brand’s bold and youthful vibe.

Long-Term Stay Accommodation

• Develop sales strategies for long-term stay accommodation, promoting the hotel as an ideal base for extended stays in Phuket.

• Work closely with corporate clients, expatriates, and long-term visitors to create personalized packages.

Radio RED Spots Sales

• Sell advertising spots on Radio RED, the hotel’s in-house station, to local businesses and international brands looking to connect with our vibrant community.

• Collaborate with the marketing team to create advertising packages that leverage the unique RED energy.

Gym Membership Sales

• Promote and sell gym memberships to both guests and local residents, highlighting the hotel’s fitness facilities and wellness offerings.

• Drive membership renewals and create partnerships with local fitness influencers and health-conscious communities.
  

Qualifications

• Minimum 3-5 years of sales experience in the hospitality, events, or commercial sales industry. Experience in a lifestyle or trendy hotel environment is a plus.

• Strong understanding of the Phuket market, with connections to local businesses, corporates, and event planners.

• Proven track record in multi-faceted sales, managing diverse products such as event spaces, accommodation, and memberships.

• Energetic, creative, and passionate about selling innovative and dynamic offerings.

• Exceptional communication, negotiation, and relationship-building skills.

• Comfortable working with digital tools, CRM systems, and event sales platforms.

• Fluency in English; proficiency in Thai or additional languages is a plus.

Momentus Hotel Alexandra

Job Description

Job Responsibilities:

• To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.
• To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.
• To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room.
• To monitor room inventory closely to maximize revenue and occupancy from group allotments.
• To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training

Requirements:

• Positive work attitude and team player.
• Good communication and public relations skills.
• Must be able to perform rotating shift.

Capella Hotel Singapore

Job Description

Position Overview

The Assistant Housekeeping Manager manages the day-to-day housekeeping operations to ensure consistently high operating standards in every area of housekeeping. The individual develops operations plans, implements housekeeping operating procedures and service standards, and monitors the department's adherence to these performance requirements. Additionally, the individual ensures workplace safety and security for staff and guests through compliance and prevention management and providing coaching to staff, managing staff development and performance, as well as supporting budget forecasting and managing cost control for the department.

The Role

Housekeeping and laundry Operations

• Develop operations plans for the department

• Review manpower allocation for work assignments

• Schedule manning levels based on occupancy levels and operational requirements

• Implement operating procedures and service standards for housekeeping and laundry operations

• Monitor housekeeping and laundry operations to ensure adherence to organisational standards and procedures

• Inspect all areas under Housekeeping's care and follow through with defect rectification

• Monitor outsourced services and work quality of vendors

• Monitor inventory of housekeeping and laundry supplies and equipment

• Ensure proper use and maintenance of all equipment, and make arrangements for repair and/or replacement of worn out and/or damaged equipment

• Monitor VIP arrivals and ensure rooms are set up according to their preferences

Drive Service and Operational Excellence

• Conduct daily line ups and monthly departmental meetings

• Manage service recovery for escalated guests' concerns and feedback

• Effectively implement housekeeping policies and procedures

• Analyse service quality of housekeeping operations for continuous improvement

• Review systems and processes for workflow and productivity improvement

• Innovate new ideas on housekeeping and laundry services to enhance guest experience

• Direct the implementation of sustainability programmes to drive organisational green initiatives

• Operationalise compliance management on hygiene, and workplace safety and health requirements

• Manage loss and risk prevention policies and procedures to minimise loss and risk in business operations

• Manage emergency situations

Manage Team

• Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps

• Ensure colleagues are trained to provide required service quality to all guests and visitors

Talent Profile:

• Minimum 5 years' experience in Housekeeping, preferably in a similar upscale property

• Prior experience in managing a team

• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling

• Ability to prioritize, organize, and delegate work

• Ability to exercise good judgement and provide guidance

Shangri-La Singapore

Job Description

Ormond Group Sdn Bhd

Job Description

We view ourselves as a scrappy start-up and as a vital member of the team, you will be expected to roll up your sleeves and get stuck in. Broadly, responsibilities as part of this role include: 

Guest relation duties :

• Be sure the hotel lobby and public areas are occupied, particularly at busy times
• Have conversations with the guests and provide general assistance
• Be resourceful and manage, record as well as resolve all Guest complaints promptly 
• Make sure VIP Guests and major corporate clients feel welcomed upon arrival
• Stay on top of your game and coordinate the services and special facilities that should be provided to long-stay Guests
• Be aware of all credit procedures and ensure they are applied
• Keep yourself updated on all hotel products, services, policies and emergency procedures
• Keep your eyes peeled on Guest satisfaction reports and implement actions to improve results
• Handle, record and follow through with management issues or emergencies that arise
   

Management & administration duties :

• Keep spirits high whilst training, motivating, supervising, coaching, developing, empowering and disciplining subordinates.
• Be able to provide constant feedback to Hotel Manager/General Manager on subordinates’ performance.
• Handle, record and follow through with management issues or emergencies that arises
• Be competent - complete and distribute all required reports. 
• Keep things flowing while maintaining the methods and procedures practised for compliance with the standard operating procedures.
• Be in charge of monthly rosters.
• Keep your helping ready to assist in maintaining personnel files and records in compliance with labour laws.
• Be vigilant. Authorize paid outs as per established procedure. Ensure proper back up documents are attached. Review and authorize all corrections, adjustments and deletions.
• Use your eye for detail to review the Daily Night Audit for accuracy.
• Keep the cash in check. Review Daily Cash Drop with Settlement Reports and perform bank deposit daily. 
• Use your eye for detail to review Daily Occupancy Report to ensure accuracy.

Safety, health/hygiene & environment duties :

• Make sure all surrounding hotels areas kept in shape.
• Ensure everything is clean and follows the appropriate standards of safety. Make sure there aren’t any cockroaches lurking and take care of the hygiene of the premise and surroundings in compliance with all health, fire/safety and local municipal regulations.  
• Keep everything in check with outside contractors/vendors, café operators and convenience store to ensure operational compliance and provide constant feedback to General Manager 
• Do not let lost things stay lost. Implement and control departmental procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests. 
• A safe hotel equals a happy guest. Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

Miscellaneous :

• Be prepared to do anything deemed necessary for the smooth operations of the hotel or instructed by the Hotel Manager/General Manager. 

To successfully fill this role, you will have the right attitude, behaviours, skills, and values that follow:

• You have previous experience in a customer-focused industry with leading or supervisory role.
• You possess good knowledge of Health, Safety and Security procedures. 
• A sudden earthquake would not scare you. 
• You only associate pressure with cookers.
• You are a people-centric leader. You can push and inspire individuals at the same time. 
• You can have in depth conversations about anything. 
• You have a passion to serve.
• You are a huge people person – a natural host and promote a hospitable attitude.
• You’ll live and breathe Ormond values.
• You take pride in how you look (of course, in accordance to societal standards)
• Marie Kondo is one of your inspirations and you can tell if something sparks joy or not.
• You can fire up all sides of your brain and multi-task.
• Your alter ego is Mr/Mrs Positive.
• You can spread your wings to fly on your own as well as flock with other members of the team.
• You’re experienced with social media.
• Language is your strong suit (English and Malay).
• You are available to work when required including weekends, public holidays and at nights. 
  
   

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions

1. Previous role as a Senior Supervisor or Duty Manager in a similar quality hotel.
2. A degree or diploma in Hotel Management or equivalent.
3. An in-depth knowledge of the hotel, leisure or service sector.

ALTITUDE ORANGE GROVE PTE. LTD.

Job Description

Reporting directly to the General Manager, the Director of Food & Beverage will drive all aspects of the division’s success — overseeing F&B marketing, events, operations, financial performance, and setting exceptional service and product standards to deliver strong revenue results. Beyond F&B, the Director will also play an active role in overseeing the hotel's wider operations as part of the Executive Committee.

• Develop and execute F&B strategies to maximize revenue, profit margins, and market positioning across all outlets.
• Lead financial planning, forecasting, and budgeting for the F&B division; continuously analyze performance to drive profitability.
• Partner with Human Resources to attract, develop, and retain top talent while building a performance-driven culture - inspire them to live and breathe The Standard vibe.
• Provide coaching, mentorship, and regular feedback to F&B leaders and teams to sharpen service delivery and operational excellence.
• Foster seamless communication and collaboration across departments to enhance the guest experience and operational efficiency.
• Collaborate closely with the Culture & Programming Manager to drive innovative events, activations, and marketing campaigns that boost F&B revenue and brand visibility.
• Champion brand standards and uphold a consistent, high-quality food and beverage experience.
• Collaborate across departments to make sure every bite, every pour, and every interaction leaves guests wanting more.
• Work in close partnership with the Executive Chef to innovate, plan, and launch dynamic new menus that drive guest satisfaction and sales.
• Actively analyze market trends, guest feedback, and competitor activity to keep offerings fresh and competitive.

As a member of the Executive Committee, the Director of Food & Beverage will act as a brand ambassador — inspiring the team, leading by example, shaking things up when needed, and always keeping it fresh.

Requirements:

• Minimum 2 years of experience as a Director of F&B in the hospitality industry.
  Strong financial acumen with a proven record of meeting and exceeding revenue and profitability targets.
  Strategic thinker with the ability to translate vision into action.
  Highly flexible, adaptable to changing operational needs and guest profiles.
  Excellent interpersonal skills; able to build strong relationships with internal teams, partners, and guests.
  Energetic, vibrant personality with a flair for showmanship and creative presentation.

A|S CULINARY CREATIONS PTE. LTD.

Job Description

We are seeking a talented and motivated Sous Chef to support our Head Chef in preparing authentic North Indian, South Indian, and Malay dishes, with a keen interest in learning Korean and Western fusion techniques. The ideal candidate will have hands-on experience with regional recipes, strong kitchen management skills, and a passion for delivering high-quality food while expanding their culinary skills in fusion cuisine.

Key Responsibilities:

• Assist the Head Chef in daily kitchen operations and food preparation.
• Prepare and cook a wide range of North Indian, South Indian, and Malay dishes.
• Support the development and execution of Korean and Western fusion dishes by learning new techniques and flavor profiles.
• Supervise and train junior kitchen staff, ensuring high standards of hygiene and food safety.
• Help with menu planning, inventory management, and quality control.
• Maintain a clean, organized, and efficient kitchen environment.
• Step in for the Head Chef when required.

Requirements:

• Proven experience as a Sous Chef or Senior Cook in Indian (North & South) and Malay cuisine.
• Good knowledge of traditional recipes, ingredients, and cooking techniques.
• Willingness to learn and adapt to Korean and Western fusion cooking styles and flavors.
• Strong leadership, teamwork, and communication skills.
• Ability to work under pressure and in a fast-paced setting.
• Willingness to work flexible hours, including evenings, weekends, and public holidays.

How to Apply:
Please send your resume highlighting your experience with Indian and Malay cuisine and your interest in fusion cooking. Only shortlisted candidates will be contacted.

A|S CULINARY CREATIONS PTE. LTD.

Job Description

We are seeking an innovative and experienced Head Chef with deep expertise in North and South Indian, Malay, Korean, and Western cuisines. The ideal candidate will have a proven track record of developing creative fusion menus-especially blending Korean, Western, and Indian flavors-to deliver unique and memorable dining experiences.

Key Responsibilities:

• Develop, curate, and execute menus featuring authentic North Indian, South Indian, Malay, Korean, and Western dishes, as well as innovative fusion creations.
• Create new recipes that blend bold Indian spices, Korean ingredients (such as gochujang, kimchi, and ssamjang), and Western culinary techniques to craft original fusion dishes (e.g., Tandoori Kimbap, Kimchi Parantha, Korean Masala Corn Dog, Kimchi Mac & Cheese, Indian-spiced bulgogi, and more)35911.
• Lead, train, and supervise kitchen staff to maintain consistency, quality, and efficiency in food preparation and presentation.
• Oversee all aspects of kitchen operations, including inventory, cost control, and supplier management.
• Ensure compliance with food safety, hygiene, and health regulations at all times.
• Collaborate with management on menu engineering, seasonal specials, and cross-cultural promotions.
• Maintain a clean, organized, and safe kitchen environment.

Requirements:

• Proven experience as a Head Chef or Executive Chef with strong backgrounds in Indian (North & South), Malay, Korean, and Western cuisines.
• Demonstrated creativity in developing fusion dishes that combine Korean, Western, and Indian flavors and techniques35911.
• Culinary degree or equivalent professional certification preferred.
• Excellent leadership, team management, and communication skills.
• In-depth knowledge of regional ingredients, spices, and cooking methods across all specified cuisines.
• Ability to work in a fast-paced, high-pressure environment.
• Flexibility to work evenings, weekends, and public holidays as required.

How to Apply:
Please submit your resume highlighting your experience with Indian, Malay, Korean, Western, and fusion cuisines. Only shortlisted candidates will be contacted.

1880 PTE. LTD.

Job Description

Job Description & Requirements

The Role:

The F&B Manager must have exceptional hospitality skills, excellent communication skills, extraordinary organization skills, appreciable management skills and team leadership. This position will be responsible for heading the operational needs of the club.

This role will report to General Manager.

Essentials:

• Minimum 6-8 years’ experience in F&B or Hospitality industry.
• Excellent in management skills.
• Strong Computer skills: in F&B systems and Microsoft suite.
• Passionate about the Hospitality Industry and Membership relations.
• Fluent in English for member interaction and listening skills.
• Proactive and able to make decisions.
• Must be able to work shifts, including weekends and holidays as required.
• Excellent in people and communication skills

Responsibilities:

• General Duties
• Monitoring and controlling Club procedures including key control, security and emergency procedures, health and safety for employees and club members/guests under the F&B Director/ General manager guidance.
• Inspect back of the house areas on a regular basis to ensure furnishing,facilities and equipment are working and proper conditions. They should be well maintained and replaced /refurbished when required [Including Storage room condition]
• Maintain procedures to (1) ensure the security of money, credit and financial transactions, (2) replenish supplies, inventory, uniforms etc. in a timely and efficient manner, and (3) to minimize waste and control costs.
• Liaise with vendor Cleaners for the club
• Assist & Converse with members and keep a report of any potential issues for operations.
• Inventory of OS&E, Staff lockers/uniforms under operations and liaise with the finance team on purchasing and finance related issues
• Liaise vendor Cleaners for the club

F&B Events Operations

• Assist restaurant managers to ensure daily operations are smooth and efficient.
• Ensure restaurant follows hygiene and safety regulations
• Check and supervise a proper set-up and service for each station.
• Have sound knowledge of the menu items, be able to answer questions and make good recommendations to the guests.
• Take orders from guests, ensure orders are placed correctly in the Point of Sale system.
• Responsible for every check presented to the guest. Respond promptly to customers’ feedback.
• To record daily food and beverage revenue. Prepare daily, weekly and monthly sales reports to the Management.
• Ascertain guest satisfaction and handle problems which may arise. Inform Manager of the problem and how it was resolved.

Employee management

• Supervise all service crews, check their work performance. Ensure all staff adhere to code of conduct, rules and regulations.
• Assist in providing orientation for newly recruited staffs, provide on-the-job training to staffs
• Restaurant experience in the fine dining sector will be advantage
• Staff locker inspections with security present
• Conduct the following functions – Operations interviews, performance review,coaching, counseling and taking disciplinary actions to ensure the appropriate operations staff productivity and efficiency.

Personal Attributes

• Performs other duties as assigned by the CEO.
• Willingness to go beyond the call of duty to get the job done.
• Ability to influence and persuade to achieve goals.
• Maintain a fun and energetic attitude.
• Integrity.
• Passion for the business.
• Polished,analytical and engaging.
• Flexible to work in an SME environment

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• Birthday credits
• Flexible benefits, and more!

Can't wait to hear from you!

Resorts World at Sentosa Pte Ltd

Job Description

Job Responsibilities:

• Attend meetings, rehearsals, technical rehearsals, performances, as required, to ensure smooth delivery of shows and events. 
• Assist in the daily operations of the Creative Costuming Operations team, ensuring efficient execution of costume maintenance, cleaning, and repairs.
• Conduct regular inspections of costumes to identify and address any maintenance or repair needs.
• Prepare detailed operations plans and execute all shows and events as required. 
• Supervise and coordinate costume-related services with external vendors.
• Plan and oversee the logistical movement and operation of equipment and costumes in venues within the resort. 
• Lead and motivate team members to ensure continuity and quality for all costumed shows and events, adhering to IP guidelines.
• Manage the team including hiring, disciplinary and appraisal matters. 
• Understand and execute manpower planning to increase cost effectiveness. 
• Manage all stocks/inventory items within Creative Costume Services.
• Ensure that the entire team adheres to all WSH/company work safety policy requirements.
• Assist the manager in any other managerial/operational tasks.

Job Requirements:

• With Diploma or equivalent: 5 years of related experience in the following industries: theatrical, film, television, resort, or theme park. 
• Without Diploma or equivalent: 7 years of related experience in the following industries: theatrical, film, television, resort, or theme park.
• At least 2 years’ experience in a Supervisory position.
• Knowledge of costume etiquette including backstage and fitting protocols is advantageous.
• Having a class 3 driver’s license is an advantage (We require the incumbent to transport costumes to various locations within the park).
• Able to commit to shift work, which includes weekends and public holidays.
• Strong organisational, time management and administrative skills are essential.
• Able to safely carry items up to 10kg (We require the incumbent to carry mascots or costume parts during transportation). 
• Possess a guest-oriented mindset, coupled with excellent interpersonal skills.

Plaza Athenee Hotel (Thailand) Co., Ltd.

Job Description

Creative Eateries Pte Ltd

Job Description

Creative Eateries Pte.Ltd is hiring a Full time Restaurant Manager role in Bukit Merah, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $3,200 per month

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Assisting Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning & purchasing of supplies, to estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high quality of preparation and service

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions

· Direct hiring, training, and scheduling of food service personnel

· Investigate and resolve complaints concerning food quality and service

· Prepare checks that itemise and total meal costs using Point of Sales system

· Ensure sufficient stocks supplies in restaurant for smooth operation

· Safe keeping of company properties

· Assist in sending daily sales report

· Assist in operation to ensure smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS

· Min Diploma or equivalent with 2 years of relevant experience

· Strong communication, interpersonal and management skills

· Passionate in providing excellent management and interpersonal skills

· Able to work independently and in a team

Tahche Outsourcing Services Inc

Job Description

Tahche Outsourcing Services, Inc is hiring a Full time Portfolio Manager role in Cebu City, Central Visayas. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Evening
  • Tuesday: Evening
  • Wednesday: Evening
  • Thursday: Evening
  • Friday: Evening
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱70,000 - ₱90,000 per month

Bettr Barista

Job Description

We are looking for a culinary visionary with a flair for turning meals into unforgettable experiences. To assist & co-lead our team at The Foundry, our flagship location and a vibrant collective impact hub. You’ll be at the helm, crafting show-stopping dishes, curating an incredible dining vibe, and raising the bar for creativity and quality.

If you share our values of purpose-driven work, community impact, and continuous improvement, join us and champion a new breed of business that work first towards doing real good in real places, and having a real impact.

• 44hrs/week, 5 day work week
• Operational Mon - Sun
• Western Cafe Food, small plates
• Part of co-working building
• Interested in creating new dishes, foodie, enjoys cooking and enjoys being part of a dynamic team
• Central location near Bras Basah, Plaza Singapura.
• Coffee, tea, drinks provided
• Uniform Provided
• Staff Meal Provided
• Company Benefits - medical, staff claims etc
• Preferably 3 - 5 years of experience in the food and beverage industry.
• Possess the mandatory Basic Food Hygiene Certificate for food handling.
• A positive work attitude and a team player, excelling in a fast-paced environment.
• Strong team player and good communication skills

Key Responsibilities:

• Assist in the development of innovative and trendsetting culinary concepts, dishes, and presentations.
• Support the creation of unforgettable dining experiences that engage all the senses and delight guests.
• Mentoring and inspiring the culinary team, fostering a culture of creativity, excellence, and continuous growth.
• Help design and refine menus, ensuring a harmonious blend of flavors, textures, and visual appeal, as directed by the head chef.
• Uphold and enforce the highest standards of culinary quality, food safety, and sanitation practices in compliance with industry regulations.
• Collaborate with suppliers and maintain strong vendor relationships for sourcing the finest ingredients.
• Assist in managing culinary budgets, controlling food costs, and optimizing kitchen operations for efficiency and profitability.
• Coordinate with other departments, including front-of-house staff, to ensure seamless and exceptional guest experiences.
• Participate in the training and development of culinary talent to build a strong, cohesive team.
• Advocate for sustainable practices in food sourcing, waste reduction, and energy conservation as directed by the head chef.
• Stay informed of culinary trends, techniques, and international cuisines to contribute to the evolution of our offerings.

Requirements:

• A minimum of 3-5 years of proven culinary experience in a leadership role, with a strong background in kitchen operations and menu execution.
• Broad knowledge of diverse cuisines, culinary techniques, and gastronomic trends.
• Creativity and passion for high-quality, innovative cooking.
• Strong organizational and cost management skills.
• Effective communication and leadership abilities.
• A commitment to maintaining the highest standards of food quality and safety.
• Familiarity with sustainability initiatives and responsible sourcing practices is a plus.
• Flexibility to adapt to changing customer preferences and industry trends.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation

BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

Work Schedule:
This job has the following work schedule:
Shifting schedule

6 days / week

5.5 days / week

40+ hours / week

Benefits & Perks
This job has the following benefits:
Free food

Paid sick leave

Medical coverage

Training & professional development

This job is located in Central, Central, Singapore.

Are you interested in this position? If so, apply now and get a response from us fast!
Don’t miss out an opportunity to advance your career to the next level.

AIZIXIANBING PTE. LTD.

Job Description

BAKERY Outlet Manager - AI ZI CRISPY PASTRY (Singapore)

Join Our Team & Help Create a Deliciously Crispy Pastry Legacy!

AI ZI CRISPY PASTRY, a thriving bakery renowned for its uniquely crispy pastries, is seeking an experienced Outlet Manager to join our team in Chinatown, Singapore. If you are a passionate, proactive, detail-oriented leader with a love for the baking industry, we invite you to apply!

Responsibilities:

• Oversee daily outlet operations, including sales, inventory, and cost control.
• Lead and manage the outlet team, ensuring efficient collaboration and high-quality service.
• Enhance customer satisfaction and build strong customer relationships.
• Supervise and maintain outlet cleanliness, hygiene, and overall image.
• Develop and implement outlet sales targets and marketing strategies.
• Manage daily operations including staff scheduling, inventory management, and cost control.
• Ensure compliance with company standards and regulations.

Requirements:

• Minimum 2 years of experience managing a bakery outlet, with a thorough understanding of outlet operations.
• Excellent leadership and team management skills, able to effectively motivate and guide team members.
• Strong communication and customer service skills, capable of handling customer complaints and building positive relationships.
• Meticulous attention to detail, ensuring outlet cleanliness, hygiene, and overall presentation.
• Proven sales and marketing abilities, capable of developing and implementing sales targets and marketing strategies.
• Proficiency in using POS systems and other relevant software.
• Strong time management and problem-solving skills.

Compensation and Benefits:

• Salary Range: SGD 3500-3800/month (depending on experience)
• Performance Bonus: Additional incentives based on outlet performance.
• Work Schedule: 6 days a week, specific hours to be discussed.
• Monthly Rest Days: 4 days
• Annual Leave, Sick Leave, and Bonus after probationary period.

VargasAndrews

Job Description

Notes before application:

• This is an independent contractor role. Salary stated in the job advertisement is "all-in"
• Salary is up to Php 75,000/month "all-in"
• This is a 42 hours shift per week
• This role is only available in the Philippines.
• This is a permanent work-from-home role.

Hiring Company Summary:

The hiring company manages a collection of 44 vacation rental suites situated in the lively locales of Rocklea, Sunnybank, Acacia Ridge, and Kuraby, Queensland. With a strong commitment to values such as customer obsession, accountability, curiosity, efficiency, and teamwork (CACHET), we pride ourselves on delivering exceptional hospitality experiences to our guests, ensuring their stays are not just comfortable and clean but also infused with a touch of personalized excellence.

Position Summary:

We are seeking an enthusiastic Guest Experience Manager to oversee the day-to-day operations of Airbnb properties. The ideal candidate will be proactive, detail-oriented, and capable of managing a variety of responsibilities efficiently. This role involves enhancing guest relations, maintaining high-quality standards, managing staff, and handling administrative tasks.

Key Responsibilities:

Guest Relations (10%):

• Make decisions around bookings and urgent guest issues.
• Respond promptly to guest inquiries, concerns, and requests to ensure a positive and seamless experience.

Staff Management (30%):

• Manage and coach cleaners, ensuring tasks are completed to a high standard.
• Rostering cleaners and verifying task completion.
• Attend weekly scrum meetings to discuss issues and tasks.

Administrative Tasks (30% initially, reducing to 10%):

• Handle data entry and emails.
• Maintain accurate records and ensure all information is up-to-date.

Property Management (30%):

• Manage property listings on Airbnb.
• Accept and modify bookings as needed.
• Conduct quality control inspections and manage damage claims from guests and/or booking channels.
• Handle guest reviews and manage claims for any damages.

Skills and Responsibilities:

• Bachelors degree graduate
• Project management experience required
• Atleast 5 years of professional experience required
• Airbnb, VRBO, Booking, and property management experience required.
• Strong commitment to customer service and hospitality.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple tasks and prioritize effectively.
• Experience in managing staff and coordinating with suppliers.
• Detail-oriented with strong organizational skills.
• Proficient in data entry and managing bookings.
• Technology Savvy

Wonderland Paradise Resort Inc

Job Description

Job Title: Operations Manager
Location: Wonderland Paradise Resort, Pasandigan Cove Island, El Nido, Palawan
Employment Type: Full-time, On-site

Job Description:
Wonderland Paradise Resort is seeking a results-driven Operations Manager to oversee all aspects of daily resort operations, staff management, and guest services. The ideal candidate is a hands-on leader with a strong hospitality background and a passion for excellence.

Key Responsibilities:

• Lead daily operations across front office, housekeeping, maintenance, and food & beverage

• Supervise and train staff to deliver high-quality guest experiences

• Coordinate with finance and administration for budgeting, cost control, and procurement

• Maintain operational standards in cleanliness, safety, and service

• Liaise with guests and respond to concerns or special requests

• Ensure smooth coordination across all departments

Qualifications:

• Minimum 3 years’ experience in hotel/resort management

• Strong leadership, problem-solving, and organizational skills

• Excellent communication in English (oral and written)

• Willing to relocate and live on-site in El Nido

Langham Hotels International Ltd

Job Description

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

We are seeking a person who can be a strong support in the I.T. team.

Are you devoted to?

• Work as a team to assist in maintaining smooth operation of in-house computer systems
• Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

• Related experience, preferable in hotel
• Good communication and interpersonal skills
• A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

• Devoted to the well-being of your guests and colleagues 
• Reliable, thoughtful, detailed
• Friendly, caring, seamless, intuitive

Candidate with less experiences will also be considered

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

• Open culture: You like to express yourself, we like to listen
• Agile career opportunities
• Global growth opportunities with 35+ new hotel openings in pipeline
• Work-life balance (5-day work week)
• Free duty meals
• Free staff accommodation in overseas hotels
• Life, medical/dental, hospitalisation insurance, and more
   

If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/

Personal data collected will be treated in confidence and used for recruitment purposes only.

CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400

Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

Alva Hotel by Royal

Job Description

DUTIES AND RESPONSIBILITIES

• Direct report to the Housekeeping Manager to ensure seamless operations within the Housekeeping Department

• Ensure that the hotel upholds exceptional standards of cleanliness, hygiene, and maintenance, providing a comfortable and safe environment for both staff and guests

• Oversee the housekeeping team to guarantee efficient operations that comply with brand standards, policies, and guest expectations

• Provide recommendations regarding budget planning, operational enhancements, and improvements to service standards

• Develop and implement cleaning programs to uphold exceptional cleanliness and hygiene standards

• Facilitate ongoing training programs to enhance team skills and service quality

QUALIFICATIONS

• A minimum of 5 years’ experience in Housekeeping management experience with at least 2 years in supervisory role

• Diploma holder in Hospitality Management or relevant discipline

• Good command of both written and spoken English and Chinese

• Good communication and interpersonal skills

We offer career opportunities and excellent remuneration package to the right candidate.

__________________________________________________________________________________________________________________________

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

__________________________________________________________________________________________________________________________

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

Vana Belle a Luxury Collection Resort Koh Samui

Job Description

Marriott International

Job Description

Four Seasons Hotel Kuala Lumpur

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 55 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Credit Manager

Credit Manager maintains proper credit procedures in the hotel in accordance with local and corporate policies and procedures. This position controls and monitors prompt and accurate billing and collection of all accounts receivable items in order to maintain the lowest possible outstanding accounts at all times. 

Responsibilities:

• Establish and maintain local credit policies and procedures regarding billing, collection, credit cards, inquiries, check cashing, etc.

• Investigate fully all requests for billing and function as final authority over credit approval.

• Review with the Director of Finance all accounts which are over 30 days and implement collection procedures for all such accounts in accordance with established corporate guidelines.

• Ensure prompt and accurate billing for all accounts and timely collection follow-up.

• Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts.

• Write off or adjust uncollectible accounts after approval by the Director of Finance or Assistant Director of Finance according to established corporate guidelines.

• Review the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager and Director of Finance if not resolved.

• Prepare and distribute the Function Credit list daily with Q-Names.

• Ensure that all inquiries from guests or credit card companies are handled promptly and professionally.

• Ensure that check-in/check-out procedure adequately protected the hotel without burden or delay to the guests of the hotel.

• Prepare month-end reports and reconciliations as prescribed by policies and procedures for all receivable accounts including credit cards.

• Recommend improvements in the operation of Accounts Receivable/Credit to the Director of Finance.

• Attend other departmental meetings as necessary to convey Credit/Receivable policies and procedures to the staff of those departments.

• Assist in the supervision of the day-to-day activities of the Accounts Receivable Clerks and evaluate performance of that individual as prescribed by hotel policy.

Qualifications: 

• Minimum 1 to 3 years of experience in related position with Four Seasons or other organization.

• Excellent reading, writing, and oral proficiency in English language.

• Must be able to speak, read, and write Bahasa Malaysia.

• College education or equivalent experience.

• Firm knowledge of the local legislations.

• Must have the right to work in Malaysia.

What We Offer: 

• Competitive salary, wages, and a comprehensive benefits package

• Excellent training and development opportunities

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary dry cleaning for employee uniforms

• Complimentary employee meals

Work Type: Full Time

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted. 

Banyan Tree Hotels & Resorts Pte Ltd

Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.
• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.
• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Shangri-La's Boracay Resort & Spa

Job Description

Amari Vogue Krabi

Job Description

he Food & Beverage (F&B) Manager is responsible for managing all F&B operations within budget and to the highest standards. They oversee the daily operations of restaurants, bars, banquets, and room service, ensuring exceptional guest experiences. The role involves strategic planning, managing staff, optimizing revenue, maintaining food safety standards, and ensuring customer satisfaction.

Hilton

Job Description

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Shangri-La Hotels (Malaysia) Berhad

Job Description

Four Points by Sheraton Singapore, Riverview

Job Description

Assists the Chief Engineer in supervising and coordinating the activities of all Engineering personnel and to maintain the mechanical, electrical, electronic, structural and furnishing areas to the required standards.

• Supervise the department in the absence of the Chief Engineer
• Ensure the smooth operations and overall performance of the building and its facilities and all the building services including mechanical and engineering etc.
• Implement preventive maintenance and repair schedules for all hotel machinery, equipment, civil works and other facilities.
• Work with the team to resolve the day-to-day operating problems of the Engineering department
• Ensure proper planning and upkeep of the general maintenance program.
• Prioritize maintenance work orders and complaints in accordance to the department standards.
• Assist the Chief Engineer in planning and implementing Fire Safety related issue.
• Provide support to the Fire Safety Manager in carrying out annual fire safety procedural drills and evacuation exercises in the Hotel.
• Prepare, record and administer reports for the department.
• Supervise and check on repair work completed by staff or contractor.
• Inspect the maintenance standards of the guest rooms.
• Exercise direct control over junior staff in matters pertaining to work performance, attendance, discipline safety and house rules and regulations.
• Plan the monthly duty roster for all the Engineering staff.
• Responsible for planning the utilization of equipment and supplies.
• Perform any other duties as assigned by the Management.

Job Requirement:

• Min ITE / Diploma in Engineering or Facilities Management with at least 3 years’ experience in a related field and position
• Prior work experience with hotels, commercial buildings or service apartments is an added advantage
• Strong Mechanical, Electrical and Plumbing & Sanitary (MEP) knowledge.
• Good knowledge of fire & lift safety processes and procedures, preferably with Fire Safety Management certification
• Strong leadership and organization skills with the ability to train, coach and develop staff

Pentagon Group Pte. Ltd.

Job Description

Our company is currently looking for an Assistant Bar Manager to join our team of passionate and talented individuals in operating a Restaurant Bar at Seletar Aerospace Park.

The candidate will report to and work closely with the Restaurant Manager to develop and prepare innovative beverages. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Assistant Bar Manager

Requirements:

• Excellent knowledge of all beverage products.

• Exceptional customer service and excellent interpersonal skills.

• Passionate interest in all things beverage.

• Experienced in fast pace environment preferred

• At least 2 years experience in related field.

• Must be able to work 5.5 day shift work including weekends and public holidays.

Responsibilities:

• Assist in the preparation, creation and development of beverage menu.

• Create and prepare alcoholic and non-alcoholic beverages.

• Ensure a smooth and efficient bar with exceptional hospitality and service to our customers.

• Follow company policies, procedures and service standards.

• Ensure safety and sanitation of the bar

• Daily stock ordering and monitoring

• Keep track of social media performance

• Carry out ad hoc duties as per management’s instruction.

• Contribute ideas and assist our marketing department with A&P

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Hilton

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Take responsibility of the hotel as the Duty Manager in the absence of the Assistant Front Office / Front Office Manager. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment secured. 

• Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. 

• Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager to follow-up, where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Liaise with Sales, Reservations and Business Development teams to handle corporate guests. 

• Ensure that guests’ profiles and information are input into the Police Report system in a timely and accurate way. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.  

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, F&B and Accounts. 

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager is kept aware and up to date of operational issues.  

• Ensure that the day-to-day functions of the front desk are completed, including but not limited to the Guest Services Manager’s checklists, trace reports, credit limit checks, online back-up, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards.  

• Check registration cards, meeting and function information, billing instructions, financial records and reservation backup to ensure that all information received is acted upon. 

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

• In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and other. 

• Maintain safety deposit boxes, ensuring that guests’ valuables are always safe and secure. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

King Omar Consulting Pte. Ltd.

Job Description

The Executive Chef is the overall in-charge for the kitchen’s operations, including menu planning, food preparation, staff management, cost control, and ensuring high standards of food quality and safety. He/She defines the food quality and drives continuous improvement by reviewing recipes and work processes.

Job responsibilities:

Business Operations

• In-charge on the overall operations of the kitchen
• In-charge of menu planning with constant creation of new items to meet the demands of customers
• Supervise the order of ingredients
• Strong business acumen
• Customize menus for specific client requests
• Oversee food purchasing and inventory management to minimize waste and control food costs
• Monitor the kitchen’s financial performance, maintaining a balance between quality and cost-efficiency

People Management

• Lead team to achieve business goals and drive service excellence
• Manage the training and supervision of new chefs / cooks
• Foster a collaborative and disciplined kitchen environment to promote productivity and morale

Adhering to Quality and Standards

• Drive organization's compliance with hygiene, health and safety
• Enforce and ensure the quality and standards by driving Standard Operating Procedures (SOPs)
• Ensure compliance with all food safety regulations (SFA, etc.)
• Implement rigorous checks on food safety and hygiene practices in compliance with local regulations

Skills/Qualifications:

• Minimum Bachelor's Degree
• At least 5 years of relevant experience in the Food & Beverage industry
• Strong leadership capabilities with a proven ability to lead and motivate diverse teams in a high-pressure, fast-paced environment
• Proficient in budget management, cost control, and enhancing kitchen profitability
• Candidates with Class 3 Driving License will be an added advantage

URBN Angeles

Job Description

Organize and manage VIP guest experiences - Handle all details to ensure top-quality entertainment.

Build strong relationships with VIP guests – Learn their preferences and make sure they’re happy.

Plan and run VIP events – Book reservations, arrange and entertainment.

Oversee budgets – Keep track of spending on VIP entertainment.

Work with other teams – Coordinate with different departments to provide smooth guest experiences.

Stay updated on trends – Know what competitors are doing and keep VIP offerings fresh.

Deliver outstanding service – Treat VIP guests with the highest level of service.

Resolve issues – Handle any complaints professionally and efficiently.

Develop VIP entertainment strategies – Create unique and unforgettable experiences.

Track performance and feedback – Report on guest satisfaction and financial results to improve future events.

Align with company goals – Work with marketing, operations, and other teams to meet business objectives.

Other duties as needed – Assist with additional tasks when required.

Skill set and Qualification:

Outgoing, enthusiastic, and experienced in guest hospitality.

Great physical characteristics with a minimum height of 5'3" (without heels).

Strong leadership skills with a commanding presence.

Highly organized and detail-focused.

Punctual and a great team player.

Fluent in English with strong conversational skills.

Proficient in Microsoft Office for report creation and documentation.

Compensation & Benefits:

100% Tip take home, and non monetary perks.

Basic salary and SC.

Bangi Resort Hotel

Job Description

About the role

Bangi Resort Hotel is seeking an experienced Duty Manager, Front Office to join our vibrant hospitality team in Bandar Baru Bangi Selangor. As a key member of our Front Office operations, you will play a pivotal role in ensuring the smooth and efficient running of our hotel. This is a full-time position that will provide you with the opportunity to develop your skills in a dynamic, guest-focused environment.

What you'll be doing

• Overseeing the daily operations of the Front Office, including reception and guest services

• Ensuring exceptional customer service and guest satisfaction at all times

• Coordinating and supervising the Front Office team, providing guidance, training, and performance feedback

• Handling guest inquiries, complaints, and requests in a professional and timely manner

• Assisting with the implementation of hotel policies and procedures

• Monitoring and reporting on key performance indicators for the Front Office

• Collaborating with other departments to ensure a seamless guest experience

What we're looking for

• Minimum 3 years of experience in a similar Duty Manager or Front Office Supervisor role within the hospitality industry

• Strong customer service orientation and the ability to handle challenging situations with grace and professionalism

• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

• Proficient in using hotel management software and technology

• Attention to detail and problem-solving skills

• Adaptability and the ability to work in a fast-paced, dynamic environment

• Fluency in English and Bahasa Malaysia

What we offer

At Bangi Resort Hotel, we value our employees and strive to provide a supportive and rewarding work environment. We offer a competitive salary, opportunities for career development, and a range of benefits, including health insurance, paid leave, and employee discounts.

About us

Bangi Resort Hotel is a luxurious destination resort located in the heart of Bandar Baru Bangi Selangor. With our stunning natural surroundings and exceptional service, we are dedicated to providing our guests with an unforgettable experience. As a leading player in the hospitality industry, we are committed to innovation, and creating a positive impact on our community.

If you're ready to join our dynamic team and contribute to the success of Bangi Resort Hotel, apply now!

Accor Asia Corporate Offices

Job Description

Han Odenya Cuisine Inc.

Job Description

A Restaurant Marketing Manager is responsible for developing and executing marketing strategies to promote a company's products or services, build brand awareness, and increase sales of the restaurant. Their duties include market research, campaign planning and execution, budget management, and team leadership. 

Key Responsibilities of a Marketing Manager:

• Strategic Planning: Developing and implementing overall marketing strategies and tactics. 

• Market Research: Analyzing market trends, identifying target audiences, and understanding customer needs. 

• Campaign Development: Creating and managing marketing campaigns across various channels (print, digital, social media). 

• Budget Management: Managing and tracking marketing budgets. 

• Team Leadership: Supervising and mentoring marketing staff. 

• Performance Tracking: Monitoring campaign performance, analyzing data, and making data-driven decisions to optimize strategies. 

• Brand Management: Maintaining brand consistency and ensuring all marketing materials align with brand identity. 

• Collaboration: Working with cross-functional teams, such as sales, product development, and public relations, to achieve business goals. 

• Reporting: Preparing and presenting reports on marketing performance to senior management. 

• Staying Informed: Keeping abreast of industry trends and emerging marketing techniques. 

Compass Group Hong Kong Ltd

Job Description

Responsibilities

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging

• Ensure employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Meets all timelines for payroll, service, accounts receivables, human resources, corporate office and all other timelines given by our partner and management

• Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/ manager handbook sign off sheet, fact training completion, and safety training

• Promotes a culture a Food and Workplace Safety

• Communicates with our partner honestly, accurately and in a timely manner

• Works with General Manager to ensure all sector and Compass employee guidelines are implemented and adhered to

• Works with General Manager and Chef to work within 24 hours and follows up with a written or verbal response 

• Support all cafe new employee hire processes and assist onboarding training schedule for new employees

• Confirm monthly audits are completed once a month

Requirements

• Degree in Hospitality Management or other related discipline  

• Has a minimum of 3-5 years' food service multi-unit supervision experience 

• Computer literacy with advance abilities in spreadsheets and presentation software tools

• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities 

• Conflict resolution skills, diplomatic and with ability to engage stakeholder at all levels

• Self-motivated, decisive, with the ability to adapt to changes and competing demands

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date available, present and expected salary by clicking "APPLY NOW" button

Please refer to our website www.compass-hk.com for more information about our company.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected would be used for recruitment purposes only.

Bettr Barista

Job Description

We are looking for a culinary visionary with a flair for turning meals into unforgettable experiences. To assist & co-lead our team at The Foundry, our flagship location and a vibrant collective impact hub. You’ll be at the helm, crafting show-stopping dishes, curating an incredible dining vibe, and raising the bar for creativity and quality.

If you share our values of purpose-driven work, community impact, and continuous improvement, join us and champion a new breed of business that work first towards doing real good in real places, and having a real impact.

Key Responsibilities:

• Assist in the development of innovative and trendsetting culinary concepts, dishes, and presentations.

• Support the creation of unforgettable dining experiences that engage all the senses and delight guests.

• Mentoring and inspiring the culinary team, fostering a culture of creativity, excellence, and continuous growth.

• Help design and refine menus, ensuring a harmonious blend of flavors, textures, and visual appeal, as directed by the head chef.

• Uphold and enforce the highest standards of culinary quality, food safety, and sanitation practices in compliance with industry regulations.

• Collaborate with suppliers and maintain strong vendor relationships for sourcing the finest ingredients.

• Assist in managing culinary budgets, controlling food costs, and optimizing kitchen operations for efficiency and profitability.

• Coordinate with other departments, including front-of-house staff, to ensure seamless and exceptional guest experiences.

• Participate in the training and development of culinary talent to build a strong, cohesive team.

• Advocate for sustainable practices in food sourcing, waste reduction, and energy conservation as directed by the head chef.

• Stay informed of culinary trends, techniques, and international cuisines to contribute to the evolution of our offerings.

Requirements:

• A minimum of 3-5 years of proven culinary experience in a leadership role, with a strong background in kitchen operations and menu execution.

• Broad knowledge of diverse cuisines, culinary techniques, and gastronomic trends.

• Creativity and passion for high-quality, innovative cooking.

• Strong organizational and cost management skills.

• Effective communication and leadership abilities.

• A commitment to maintaining the highest standards of food quality and safety.

• Familiarity with sustainability initiatives and responsible sourcing practices is a plus.

• Flexibility to adapt to changing customer preferences and industry trends.

Desired Traits:

• Alignment with Bettr's Social Mission: Share our core values and commitment to using business as a force for good.

• A visionary leader who inspires and motivates culinary teams to achieve excellence.

• A strong advocate for guest satisfaction and culinary excellence.

• Adaptable and forward-thinking, with a focus on continuous improvement.

• Commitment to creating memorable dining experiences that resonate with our patrons.

All applications will be treated confidentially. Please write in to people@bettrbarista.com and tell us why you'd like to be a part of our merry crew. 

We regret that only shortlisted candidates will be contacted.

About The Bettr Group 

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences. 

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

​​​​​​​The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group 

 BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe. 

Pastis Group Management Limited

Job Description

Responsibilities 

• In charge of the daily operations of the restaurant - make sure that the safety and quality of food is maintained and that guests are satisfied with their dining experience; also make sure the company's policies and procedures are communicated and administered by the responsible person.

• Ensure that all staff are informed of the restaurant’s policies, procedures and are knowledgeable about daily specials and menu items.

• Monitor and maintain control on food quality, hygiene, work safety issues, to always ensure the highest quality and consistency.

• Those who previously excelled in other restaurant jobs will know how to hire and train employees meet high standards of service and safety.

• Skills such as supervisory tact and communication help to create a strong management-employee bond and help with employee retention.

Requirements

• Minimum 4 years’ experience as Restaurant Manager, good at decision making.

• A passion for delivering an exceptional guest experience and a hunger to learn.

• Ability to multitask.

• Experience in high-end restaurant is highly preferred.

• Effective communication in English, able to communicate to guest and be a good collaborator.

• With valid HKID.

• With qualified Hygiene Manager/Supervisor certificate is preferred.

Benefits

• Discretionary monthly performance bonus

• Competitive salary

• Duty meal provided

• Tips

• Public Holiday x 17 days

• Annual Leave x 12 days +

• Paid Wedding Leave

• Paid Birthday Leave

• 5-day Paid Paternity Leave

• On the job training

• Staff discount 30% 

The information provided will be treated in strict confidence and be used only for recruitment purposes only.

ZS Hospitality Management Limited

Job Description

Responsibilities: 

• Assist the Head Chef in the development and organization of all culinary menus.

• Coordinate and oversee food production processes to ensure timely execution.

• Uphold the utmost standards of quality and consistency in all products.

• Possess a strong understanding of monitoring food and labor expenses.

• Accountable for the preparation and cooking of dishes that exemplify superior freshness and flavor.

• Supervise and train kitchen personnel.

• Collaborate closely with management to modify food menus in response to customer feedback and promotional activities.

• Ensure that the kitchen environment adheres to high standards of food quality, safety, and cleanliness.

• Maintain order and discipline within the kitchen during peak service times.

• Candidates with limited experience will be classified as Junior Sous Chefs.

Requirement:

• Proficient in food and beverage operations, cost management, and promotional strategies.

• Comprehensive knowledge of diverse cooking techniques, ingredients, equipment, and processes.

• Possesses a robust business acumen along with operational, administrative, and interpersonal abilities.

• A minimum of 3-4 years of experience in a kitchen setting as a chef or in a related food and beverage role.

• Well-versed in the culture of fine food and beverages.

• A collaborative team member with strong communication and supervisory competencies.

• Exhibits excellent interpersonal, management, and problem-solving skills.

• Highly organized and detail-oriented, with a strong sense of accountability.

• Possesses sound knowledge of hygiene practices.

• Proficient in both spoken and written English.

Benefits:

• Tips 

• Duty Meals

• Medical Insurance

• Statutory Holidays

• Annual Leave

• 8 days off per month

• Marriage Leave

• Excellent Working Environment & Rewardable Career

• Discretionary Bonus

Job Express Services Pte Ltd.

Job Description

Job Title: Restaurant Manager

Location: Clarke Quay

Working Hours: 5/6 Days (Alt Weeks) / 54 Hours Per Week

Salary: $3500-$3700

Responsibilities:

• Ensure smooth restaurant operations through setting and enforcing high standard of food and beverage quality, hygiene and safety and customer service. Create a fun and healthy working environment for staffs to work in.
• Work together with supervisors to inculcate a sales and service mindset culture through continuous motivation and development to achieve monthly sales target. 
• Analyse financial performance, formulate and implement strategies to maximize productivity and profitability through:
• Ensure accuracy and timely submission of paperwork to the Office. This includes payroll summary, invoices, breakages, cleaning schedule and others. 
• Conduct interview (up to Supervisor position) and recruit suitable candidates to work in the restaurant
• Conduct daily briefings and weekly/monthly meetings with restaurant staff to gather feedback and cascade company information and updates.
• Ensure Compliance by all Service and Kitchen staff
• Coach staff with performance to build strength of others and motivate team to their highest level of performance. Conduct training on product knowledge, sales techniques and customer handling. 
• Build bridges between team members to foster strong teamwork by leveraging on strengths of different employee
• Win all your staff by influencing their choices and inspiring them in achieving the goals of the company
• Identify and develop potential staff for promotion. Work with the HR department to train, develop and coach thte potential staff to equip them for higher positions. 
• Take appropriate steps to counsel, coach and discipline staff to enhance staff performance and productivity. 
• Work closely with the kitchen to uphold and improve the standard of food. 
• Conduct random checks on front house and kitchen to ensure safety and hygiene is observed.
• Perform any other duties assigned to you by the Management from time to time.

Interested applicants, who wish to apply for the advertised position.

Kindly click the "APPLY NOW" button to apply.

Yvonne Loke

Job Express Services Pte Ltd

EA Registration Number: R1107329

EA Licence No: 14C7179