The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

H WORLD HOLDINGS SINGAPORE PTE LTD

Job Description

Job Responsibilities

• Assist Hotel Manager in managing the day-to-day operation of the Front Desk at the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Ensures that all Front Office staff with guest contact responsibility is well-mannered and groomed as per company standard at all times.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• Good planning and execution skills with ability to be persistent while focusing on detail elements of tasks.
• Mature, meticulous, resourceful, organized and able to work independently.
• Able to work on rotating shifts and on weekend/PH

Arbor

Job Description

The incumbent will assist the Chef de Cuisine in managing day-to-day pastry production in the Michelin restaurant. He / She will also monitor the standard of food quality and quantity as well as overseeing the hygiene standards.

Requirements:

• Diploma in culinary arts or vocational training in culinary or relevant disciplines
• Certificate in recognized food handling / sanitation institution is preferred
• Minimum 5 years of pastry related experience in luxury hotels, French patisseries, fine dining restaurants, Michelin restaurant with at least 2 years at supervisory level
• Working experience gained from overseas countries is desirable
• Strong sense of creativity and innovation
• Well-versed in kitchen hygiene, creative and service-oriented
• A good team player with good communication and supervisory skills
• Good spoken English

Candidates with less experience will be considered for the post of Pastry Junior Sous Chef (Michelin Star Restaurant).

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary
• Meal Allowance
• Discretionary Bonus
• Medical & Dental Benefits
• 8 Days of Holiday per Month, 15 Days of Annual Leave & Public Holiday (for Pastry Sous Chef), 14 Weeks of Maternity Leave and Paternity Leave
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts
• Staff Resting Area
• Staff Activities

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.arbor-hk.com/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 五天工作 5-Day Work
• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 表現獎金/ 勤工獎 Performance Bonus
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 在職培訓 On-the-job training

行業 Industry

• 食品及飲料 Food & Beverage

工作種類 Job Category

• 餐飲 (廚師) Catering (Chef / Cook)
• 餐飲 (餐飲服務部) Catering (Food & Beverage)
• 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 客戶服務 (客戶服務) Customer Service (Customer Service)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 2 年或以上 / years or above

學歷要求 Education

• 文憑 Diploma

Alva Hotel by Royal

Job Description

DUTIES AND RESPONSIBILITIES

• Direct report to the Housekeeping Manager to ensure seamless operations within the Housekeeping Department

• Ensure that the hotel upholds exceptional standards of cleanliness, hygiene, and maintenance, providing a comfortable and safe environment for both staff and guests

• Oversee the housekeeping team to guarantee efficient operations that comply with brand standards, policies, and guest expectations

• Provide recommendations regarding budget planning, operational enhancements, and improvements to service standards

• Develop and implement cleaning programs to uphold exceptional cleanliness and hygiene standards

• Facilitate ongoing training programs to enhance team skills and service quality

QUALIFICATIONS

• A minimum of 5 years’ experience in Housekeeping management experience with at least 2 years in supervisory role

• Diploma holder in Hospitality Management or relevant discipline

• Good command of both written and spoken English and Chinese

• Good communication and interpersonal skills

行業 Industry

• 酒店 / 賓館 Hotel / Hospitality

工作種類 Job Category

• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)

• 航空 / 旅遊 / 觀光 (其他) Aviation / Airline / Travel / Tourism (Others)

• 應屆畢業生 (--) Fresh Graduate (--)

• 款待 / 酒店 (--) Hospitality / Hotel (--)

工作地點 Location

• 香港 Hong Kong

學歷要求 Education

• 文憑 Diploma

Boys in Bangla Co.,Ltd.

Job Description

Vana Belle a Luxury Collection Resort Koh Samui

Job Description

Royale Chulan Kuala Lumpur

Job Description

• To ensure smooth and efficient operations in Front Office Department, in running 24 hours shift, accordance with the established guidelines and SOP.

• To maintain high level of professionalism and remain customer focused at all times. 

• To maximize hotel profitability with high occupancy and maximum tariff resulting in maximum yield.

• To attend to all guests issues immediately and correction action are taken.

• To meet and greet all VIPs.

• To ensure all guests are checked in and checked out efficiently and all payment are collected.

• To assist Reception Counter to handle guests, check in, check out and attend to all enquiries.

• To coordinate with all relevant department to ensure smooth arrangement for all arrivals.

• To attend to last minute hotel inspection request on behalf of Sales.

• To conduct training to all Front Office Team and arrange manning according to occupancy.

• To be visible and involved at lobby and Reception Counter during peak hours for arrivals and departure, including during events too.

• To ensure all room rates are keyed in correctly and perform night audit.

• To inspect all Vips arrivals rooms. To be flexible in last minute shift changes according to hotel occupancy.

• To prepare all reports, to attend meetings and to perform all other duties as required by Management.

ONYX Hospitality Group

Job Description

Marriott Hotel Manila

Job Description

The Moment Group

Job Description

Key Responsibilities

Cost Management & Analysis

• Develop and implement cost control strategies to improve profitability.

• Analyze product costing, production expenses, and operational efficiencies.

• Conduct variance analysis to identify cost fluctuations and recommend corrective actions.

• Collaborate with procurement and operations teams to optimize costs without compromising quality.

• Ensure accurate standard costing and monitor deviations from actual costs.

Inventory Control & Management

• Oversee inventory management processes, ensuring optimal stock levels.

• Monitor inventory movement, reconcile discrepancies, and minimize wastage and losses.

• Conduct regular cycle counts and physical inventory audits.

• Develop inventory tracking systems and reporting tools to improve stock visibility.

• Ensure compliance with company policies and industry best practices in inventory control.

Financial & System Reporting

• Utilize Business Central or similar ERP systems to generate accurate cost and inventory reports.

• Leverage Excel (advanced user) to perform financial analysis, forecasting, and data-driven decision-making.

• Work closely with the finance and accounting teams to align inventory valuation with financial reporting.

• Prepare reports and present key findings to senior management.

Collaboration & Process Improvement

• Liaise with purchasing, warehouse, production, and finance teams to streamline workflows.

• Identify opportunities for process improvements in cost control and inventory efficiency.

• Implement automation and digital tools to enhance reporting accuracy and efficiency.

• Ensure compliance with internal and external audit requirements.

Non-Negotiable Qualifications

• At least six years of experience in cost and inventory management, preferably in the Food & Beverage industry.

• Advanced proficiency in Excel, including complex formulas, pivot tables, macros, and data modeling.

• Strong expertise in ERP systems, preferably Business Central or similar platforms.

• Strong analytical, financial, and problem-solving skills.

• Ability to work with cross-functional teams and manage multiple priorities.

• Excellent attention to detail, accuracy, and data integrity.

Thai Mango by Chef Kim

Job Description

About the role

We are seeking an experienced and talented Head Chef to lead our culinary team at Thai Mango by Chef Kim' in Manila City, Metro Manila. As our Head Chef, you will be responsible for overseeing all kitchen operations, developing innovative menus that showcase the finest Thai food, and inspiring your team to deliver exceptional dining experiences for our guests. This is a full-time position.

What you'll be doing

• Manage and oversee all kitchen operations, including menu planning, food preparation, and quality control
• Lead, train, and motivate a team of talented chefs and kitchen staff to deliver exceptional service
• Ensure strict adherence to food safety and hygiene standards
• Collaborate with the management team to develop and implement strategies for growth and continuous improvement
• Monitor food and labor costs, and implement measures to optimize profitability
• Foster a positive, collaborative, and customer-focused work environment in the kitchen

What we're looking for

• Minimum 1 year experience as a Head Chef or in a similar leadership role within the hospitality industry, with a strong focus on Thai cuisine
• Exceptional culinary skills and a deep understanding of Thai flavours, techniques, and ingredients
• Proven track record of leading and inspiring a team of chefs to achieve high levels of performance and customer satisfaction
• Excellent time management, problem-solving, and decision-making skills
• Strong attention to detail and a commitment to maintaining high food safety and hygiene standards
• Excellent communication and interpersonal skills, with the ability to work collaboratively with the management team

What we offer

At Thai Mango by Chef Kim', we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, opportunities for career advancement, and a range of benefits, including:

- Professional development and training opportunities
- Discounts on meals
- A dynamic, collaborative, and family-oriented company culture

About us

Thai Mango by Chef Kim is a renowned restaurant for offering modern Thailand Food. Our mission is to bring the best affordable Thai Food to every Filipino. With a focus on using the freshest ingredients and traditional cooking methods, we have built a reputation for delivering an exceptional dining experience. Join our talented team and be a part of our continued success.

If you are a talented and passionate Head Chef who is excited to join our team, we encourage you to apply now!

Langham Hotels (Cordis) Limited

Job Description

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

Are you devoted to?

• Work as a team to assist in maintaining smooth operation of in-house computer systems
• Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

• Related experience, preferable in hotel
• Good communication and interpersonal skills
• A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

• Devoted to the well-being of your guests and colleagues 
• Reliable, thoughtful, detailed
• Friendly, caring, seamless, intuitive

Candidate with less experiences will also be considered

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

• Open culture: You like to express yourself, we like to listen
• Agile career opportunities
• Global growth opportunities with 35+ new hotel openings in pipeline
• Work-life balance (5-day work week)
• Free duty meals
• Free staff accommodation in overseas hotels
• Life, medical/dental, hospitalisation insurance, and more
   

If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/

Personal data collected will be treated in confidence and used for recruitment purposes only.

CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400

Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

Amari Vogue Krabi

Job Description

This role ensures culinary excellence, innovation, food safety, and cost efficiency while supporting the company's brand, customer satisfaction, and business objectives. The Director collaborates closely with executive leadership, operations teams, and vendors to elevate food quality, streamline processes, and drive continuous improvement.

The Litton Hotel By Carterson

Job Description

A Pastry Chef is a skilled professional responsible for preparing a wide variety of delicious desserts, pastries, and sweet goods. They create new and enticing recipes, decorate pastries to ensure beautiful presentation, and maintain the quality of ingredients and equipment.

PARKROYAL COLLECTION Pickering Singapore

Job Description

Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.

Responsibilities:

• Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.

• Prepare the hotels’ IT annual budgets and submit to corporate office for approval.

• Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.

• Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.

• Source, evaluate and recommend IT systems for purchase and upgrade.

• Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.

• Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.

• Manageall associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.

• Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

• Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.

• Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.

Requirements:

• Minimum of 7 years of IT experience, preferably hospitality industry.

• Diploma or Bachelor’s degree in Information Technology or Business Studies.

• Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)

• Good knowledge of multi property emails, websites, DNS and CISCO networks.

• Excellent communication skills (oral and written).

• Customer oriented

UOL Claymore Investment Pte Ltd

Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Assistant Housekeeping Manager leads a dedicated team of Housekeeping Team Leaders and Guest Room Attendants in maintaining the highest standards of cleanliness throughout guest rooms, public areas, and office blocks as outlined in accordance with our brand rooms management standards, in the most cost effective and productive manner. He/She will also monitor supplies and equipment, ensuring that guest room items, including guest supplies and linens, are available in sufficient quantities and provided in a timely manner.

Our Expectations:

• Support the Executive Housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the Hotel of all vermin. Continually monitor and address any pest situation in the Hotel immediately
• Assist in maintaining and ensuring the protection of all Hotel assets inclusive guest supplies, stores, linen and uniform control and other Hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the Hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by Housekeeping Associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

We are looking for a self-motivated individual with at least 2 years of experience in a similar role, preferably in a 5-star Hotel, and a Diploma in Hospitality Management. The ideal candidate is customer-focused, adaptable, and able to thrive in a fast-paced environment while working rotating shifts, including weekends and public holidays. If you are passionate about delivering exceptional service, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Jiang Nan Hotpot

Job Description

About the role

We are seeking an experienced Restaurant Manager to join our team at Imperial Kitchen Group Corp. (Jiang Nan Hotpot). As the Restaurant Manager, you will be responsible for overseeing all daily operations and ensuring exceptional customer service in this full-time role.

What you'll be doing

• Manage and lead a team of wait staff, hosts, and kitchen staff to deliver a seamless dining experience for our customers

• Develop and implement strategies to improve operational efficiency and enhance customer satisfaction

• Monitor inventory, place orders, and manage the restaurant's budget

• Resolve customer complaints and ensure a high level of customer service

• Collaborate with the marketing team to develop and implement promotional initiatives

• Ensure compliance with health, safety, and hygiene regulations

• Provide training and development opportunities for the restaurant team

What we're looking for

• Minimum 3 years of experience as a Restaurant Manager or in a similar leadership role within the hospitality industry

• Proven track record of driving revenue growth and improving operational efficiency

• Strong customer service orientation and the ability to handle customer complaints effectively

• Excellent communication and interpersonal skills to lead and motivate a team

• Proficient in budget management and inventory control

• Knowledge of health, safety, and hygiene regulations in the food and beverage industry

• LOCATION: SM EAST ORTIGAS
  
  If you are excited to join a team that is dedicated to providing an exceptional dining experience, we encourage you to apply now.

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

JW Phuket Chalong Bay

Job Description

JW Phuket Chalong Bay

Job Description

Unihome Suite

Job Description

Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: RM1,800 - RM2,200 per month

Job Overview:

We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.

Key Responsibilities

Guest Services & Experience

Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.

Manage guest communication via phone, email, and booking platforms.

Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.

Promptly address and resolve guest complaints or special requests professionally.

Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.

Operations & Property Management

Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.

Monitor property conditions and coordinate necessary repairs or maintenance.

Manage and restock inventory (toiletries, linens, minibar supplies, etc.).

Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.

Bookings & Revenue Management

Manage reservations across all booking platforms and direct booking channels.

Update pricing strategies based on seasonality, demand trends, and competition.

Communicate proactively with guests to minimize cancellations and no-shows.

Marketing & Guest Engagement

Assist in developing content for social media posts, stories, and email newsletters.

Implement guest loyalty programs, promotions, and partnerships with local businesses.

Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.

Qualifications & Skills:

1+ years’ Experience in hospitality, Airbnb management, or hotel operations.

Familiarity with hotel booking platforms

Strong communication and problem-solving abilities.

Willing to work weekends, holidays, and on-call shifts if needed.

Understanding of pricing, invoicing, and cost control.

racines

Job Description

About the role

This is a full-time Assistant Manager position at Racines, a leading hospitality and tourism company in the Sheung Wan Central and Western District area. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of the business, working closely with the broader management team to drive success and growth.

What you'll be doing

• Assist the General Manager in overseeing daily operations, including staff management, inventory control, and customer service

• Coordinate and supervise the work of junior team members to ensure high standards of service delivery

• Handle customer inquiries, complaints, and feedback, and work to resolve issues in a timely and professional manner

• Contribute to the development and implementation of strategic plans, policies, and procedures to improve business performance

• Monitor and report on key performance indicators, identifying opportunities for improvement

• Support the recruitment, training, and development of the hospitality team

• Ensure compliance with all relevant health, safety, and regulatory requirements

What we're looking for

• Proven experience in a similar assistant manager or supervisory role within the hospitality industry

• Strong operational and people management skills, with the ability to lead and motivate a team

• Excellent customer service orientation and problem-solving abilities

• Proficiency in using relevant hospitality management software and systems

• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

• Flexibility to work a range of shifts, including weekends and public holidays

• A relevant tertiary qualification in hospitality management or a related field

What we offer

At racines', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and progression

• Ongoing training and professional development programs

• Discounts on our products and services

About us

Racines is a French restaurant, with a strong reputation for delivering exceptional customer experiences. Our mission is to create unique and memorable experiences for our guests, while fostering a dynamic and collaborative work environment for our employees. With a growing portfolio of successful ventures, we are poised for continued growth and success in the years to come.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

PSGourmet Pte Ltd

Job Description

SUMMARY

To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards. This role must coordinate a variety of activities, whatever the size or type of the outlet, and are responsible for the business performance, quality standards and health and safety of the restaurant.

RESPONSIBILITIES

• Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
• Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
• Responsible for planning and working within budget, maximizing profits and achieving sales targets
• Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
• Handles all guests queries and feedbacks in a professional and timely manner
• Ensure that standard operating procedures, processes and policies are strictly adhered to
• Prepare monthly management reports in relation to outlet performance
• Adhoc duties/projects as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent
• Minimum 5 years of relevant experience with at least 3 years in a managerial level
• Energetic, good team player and service oriented
• Great leadership with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office.

The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali

Job Description

CrownRegency Hotel

Job Description

Department: Front Office

Reports To: General Manager / Operations Manager

Position Overview:
The Front Office Manager oversees the daily operations of the front desk, guest services, and reservation teams to ensure high levels of guest satisfaction, smooth workflows, and strong financial performance. They lead, train, and motivate staff while maintaining hotel standards and policies.

Key Responsibilities:
Supervise and support front desk agents, concierge, bell staff, and reservations teams.

Ensure efficient, friendly, and professional guest check-in/check-out processes.

Handle guest complaints and service recovery professionally and promptly.

Coordinate with other departments (Housekeeping, Maintenance, Sales) to ensure seamless operations.

Manage staff scheduling, payroll, and performance evaluations.

Monitor room inventory, rates, and reservations in coordination with the Revenue Manager.

Maintain accurate cash handling, billing, and auditing procedures.

Enforce hotel policies regarding room reservations, cancellations, and payments.

Train and mentor front office employees, fostering a positive work environment.

Prepare reports on occupancy, revenues, and staffing for senior management.

Uphold safety, health, and security procedures.

Stay current with industry trends and local events to enhance the guest experience.

Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

3–5 years of experience in front office operations, including 1–2 years in a supervisory role.

Strong leadership, organizational, and problem-solving skills.

Excellent communication and interpersonal abilities.

Proficient in hotel management software (e.g., Opera, PMS systems).

Flexible schedule, able to work evenings, weekends, and holidays as needed.

Fluent in English; additional languages are an advantage.

Skills:
Guest-centric attitude with a passion for hospitality.

Ability to remain calm and courteous under pressure.

Strong financial and business acumen.

Talent for team development and employee engagement.

High attention to detail and multitasking abilities.

SOSPIRI PTE. LTD.

Job Description

• Warmly welcome and engage all guests, especially VIPs and regular patrons, ensuring personalized and exceptional service throughout their visit.
• Supervise and train the guest relations team, setting service standards and ensuring consistency in guest interactions.
• Handle guest inquiries, special requests, complaints, and feedback professionally and efficiently to ensure guest satisfaction and service recovery where needed.
• Coordinate seating arrangements, reservations, and table allocations to optimize guest flow and satisfaction.
• Maintain a strong presence in the dining area, proactively anticipating guest needs and ensuring service standards are upheld.
• Build strong guest profiles to personalize service for returning customers, contributing to guest loyalty and positive word-of-mouth.
• Work closely with the Restaurant Manager, Operations, and Marketing teams to align guest service strategies with brand standards and promotional activities.
• Monitor guest feedback through various channels (e.g., in-person, social media, review platforms) and prepare regular reports with recommendations for improvement.
• Plan and oversee special events, VIP visits, and private functions, ensuring all details are flawlessly executed.
• Uphold hygiene, safety, and grooming standards at all times, reflecting the restaurant’s professional image.

Members Only Hospitality Pte. Ltd.

Job Description

Director of Sales | The Mandala Club, Singapore

About Us

At Mandala Group, we curate, inspire, and connect Asia Pacific's most dynamic private

membership community. We offer unique experiences by delivering a network of

world-class member clubs wherever our community leads us. Our mission is to build

meaningful connections and enrich people's lives by uniting the world's most exciting

community of inspiring individuals.

The Opportunity

We're seeking an exceptional Director of Sales who is primarily a high-level sales

producer to drive significant revenue while overseeing our sales vertical. This is a rare

opportunity for an elite networker who thrives on personally closing deals with

Singapore's most influential decision-makers.

What You'll Do

Direct Revenue Generation (70% of role)

● Personally secure a minimum of SGD 2M in annual revenue through direct sales

efforts

● Leverage your extensive personal network to bring in premium MICE business

and luxury events

● Conduct at least 10 high-level sales meetings weekly with decision-makers

● Develop and maintain a robust personal pipeline of qualified prospects

● Execute ongoing, methodical outreach to C-suite executives and event

decision-makers

Strategic Sales Leadership (30% of role)

● Set ambitious but achievable sales targets and lead by example

● Provide strategic direction to the sales team based on market insights

● Open doors for team members by sharing your valuable network connections

● Drive weekly revenue-focused meetings with clear action items

● Implement efficient sales processes that maximize closing ratios

MICE & Luxury Events Focus

● Position Mandala Club as the premier venue for high-end corporate events

● Target luxury brand product launches, executive retreats, and exclusive

gatherings

● Develop tailored event packages for different premium market segments

● Create innovative upselling opportunities for each event

High-Value Relationship Management

● Cultivate relationships with Singapore's top 100 companies

● Build personal connections with key decision-makers in finance, tech, and luxury

sectors

● Host quarterly VIP events to strengthen network relationships

● Establish Mandala Club as the natural choice for premium events through

relationship excellence

Who You Are

● An elite-level personal sales producer with verifiable revenue achievements

● A connected professional with an extensive, active network of decision-makers

who book premium events

● A self-driven revenue generator with hunter mentality and exceptional closing

skills

● A natural connector who thrives on building and monetizing relationships

● A strategic thinker who can identify untapped revenue opportunities

● A charismatic presenter who can sell the Mandala concept with conviction

What You Bring

● Bachelor's degree or equivalent experience

● Minimum 12 years of progressive sales leadership experience in luxury

hospitality

● At least 8 years specifically focused on MICE and luxury events in 5-star

international hotel chains

● Demonstrated success in developing and managing high-value client

relationships

● Proven track record of exceeding revenue targets year-on-year

● Demonstrated ability to personally secure and close deals worth SGD 250K+

● Established network of 500+ active, relevant contacts in Singapore

Our Values

● CARE - We care about each other, each member and each day

● PLAY - We have fun at work

● COMMUNITY - We are a community of equals and encourage everyone to be

themselves

● DIVERSITY - We celebrate diversity

● ASPIRE - We aspire to be the very best at what we do

● POSITIVITY - We show up with a positive attitude every day

If you're ready to leverage your network and sales prowess in one of Singapore's most

prestigious private clubs, we want to hear from you.

Apply now and join us in creating exceptional experiences for the world's most

inspiring individuals.

Grand Copthorne Waterfront Hotel Singapore

Job Description

Key Responsibilities:

• Supervise and coordinate guest services operations, ensuring seamless delivery of services and adherence to quality standards.
• Oversee the management of rooms’ inventory and allocations, optimizing revenue and maximizing occupancy rates.
• Cultivate and maintain professional relationships with house guests, actively seeking opportunities to enhance their experience.
• Lead front office operations, implementing innovative solutions to enhance guest satisfaction and operational efficiency.
• Provide concierge services, including arranging transportation, making reservations, and offering local recommendations.
• Facilitate guests' access to hotel services, ensuring prompt response to requests and efficient handling of inquiries.
• Foster effective communication through regular briefings, updates, and collaborative brainstorming sessions within the department.
• Collaborate closely with other departments to ensure cohesive teamwork and a unified approach to guest service.

Ideal Requirements:

• Excellent communication and leadership skills, with the ability to thrive in a fast-paced environment.
• Strong customer service orientation and a dedication to maintaining high service standards.
• 3-5 years of progressive experience in guest services or a related field within the hospitality industry.
• Proven ability to lead and motivate a team, driving performance and fostering a culture of excellence.
• Exceptional interpersonal skills and a passion for delivering memorable guest experiences.
• Ability to adapt to changing priorities and multitask effectively in a dynamic environment.

SmartHire by SEEK

Job Description

Our client is seeking a Senior / Sales Manager to join their team!

About Our Client

Our client is a global hospitality leader with over 120 hotels worldwide. They're seeking passionate, service-oriented individuals who make great first impressions and go the extra mile. If you're an ambitious forward-thinker eager to grow with a company committed to service excellence, this could be your perfect career move.

What you'll be doing?

• Drive business growth: Develop new accounts and handle travel agents for both inbound and outbound markets.

• Sales strategy: Conduct market analysis and implement sales & marketing strategies to seek out new business opportunities across various industries.

• Client relationships: Conduct site inspections, generate new and repeat business, and ensure high levels of customer satisfaction.

• Team leadership: Provide mentoring and training to junior staff, supervising daily workflows including proposals and contracts.

• Performance management: Achieve budgeted targets for room sales revenue, ADR, room nights, and departmental profitability.

Who are they looking for?

• Sales expertise: Experience in hotel sales or a related field, with a track record of achieving revenue targets.

• Analytical mindset: Capability to analyze market trends, competitor information, and identify potential business opportunities.

• Leadership qualities: Ability to mentor junior staff and work collaboratively with operations teams.

• Customer-focused: Strong commitment to ensuring high levels of customer satisfaction and building lasting client relationships.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage applications from candidates of all backgrounds, regardless of personal characteristics or experiences.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

SmartHire by SEEK

Job Description

Our client is seeking a Senior Sales Manager (Leisure) to join their team!

About Our Client

Our client is a global hospitality leader with over 120 hotels worldwide. They're seeking passionate, service-oriented individuals who make great first impressions and go the extra mile. If you're an ambitious forward-thinker eager to grow with a company committed to service excellence, this could be your perfect career move.

What you'll be doing?

• Drive sales growth: Acquire new business and maintain existing relationships for leisure accounts, maximizing revenue opportunities.

• Negotiate contracts: Engage with corporate clients and travel agents to secure favorable agreements and follow up promptly.

• Conduct client outreach: Perform regular sales calls, site visits, and presentations to understand customer needs and achieve sales targets.

• Manage group bookings: Maximize group room revenue and maintain accurate room blocks, including group attrition.

• Provide VIP service: Welcome key clients, team leaders, and VIPs to the hotel, ensuring a stellar guest experience.

• Analyze market trends: Proactively collect and share market and industry information to capture business opportunities.

• Collaborate across departments: Ensure effective communication between Sales and Operations teams to deliver seamless service.

• Handle guest feedback: Address and resolve guest complaints to maintain high satisfaction levels.

• Contribute to strategy: Participate in developing marketing plans and collaborate to achieve budgetary goals.

Who are they looking for?

• Proven track record: At least 5 years of experience in a similar capacity within the hotel industry, demonstrating success in sales and revenue growth.

• Self-motivated professional: A proactive, service-oriented individual with a drive for results and the ability to work independently or as part of a team.

• Excellent communicator: Strong interpersonal, communication, and negotiation skills to build and maintain client relationships effectively.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage all qualified individuals to apply, regardless of background or experience level.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

SmartHire by SEEK

Job Description

Our client is seeking an Associate Director of Sales - Leisure Segment to join their team!

About Our Client

Our client is a global hotel group with a presence in major gateway cities, operating more than 120 hotels worldwide. They are committed to becoming a world leader in hospitality by employing great people who can deliver service excellence, quality, and value to their customers. The company values ambitious forward-thinkers and supports their growth and development within the organization.

What you'll be doing?

• Drive revenue growth: Maximize revenue opportunities in room reservations for leisure and corporate accounts through sales acquisitions and business conversions.

• Strategic leadership: Support the Director of Business Development in maintaining business excellence and guide the team to achieve ambitious goals.

• Market expertise: Utilize your knowledge of local and international corporate and leisure segments to drive business acquisition and conversion.

• Relationship management: Acquire new business and maintain existing relationships with corporate and leisure accounts.

• Cross-functional collaboration: Work closely with business support and revenue teams to optimize pricing strategies and ensure exceptional service delivery.

• Group revenue management: Maximize group room revenue and maintain accurate room blocks, including group attrition.

• Business development: Conduct regular sales calls, site visits, product presentations, and attend tradeshows to drive business acquisitions.

• Reporting and analysis: Produce accurate and timely reports, including sales call reports and account development planners.

• Pricing strategy: Support dynamic pricing contracting with corporate accounts and direct connectivity with leisure accounts for transient bookings.

• Communication hub: Serve as the key contact for Global Sales teams to support new account acquisition, market penetration, and business conversion.

Who are they looking for?

• Industry experience: At least 5 years of work experience in a similar capacity in the hotel industry, bringing valuable insights and connections to the role.

• Interpersonal skills: Excellent communication abilities to build strong relationships with clients, team members, and stakeholders.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage applicants from all backgrounds to apply for this exciting opportunity.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Jobs DB Singapore Pte Ltd | 24C2640

Low Jia Yi | R25127265

#SmartHire

Grand Copthorne Waterfront Hotel Singapore

Job Description

The Banquet Executive works closely with the Director of Banquet to perform office administrative functions and operation service task for the all Banquet Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc. and ensure they are in good condition for Banquet operations team and guests to use.

• Transmits any orders or decisions taken by the Banquet Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Take care of Banquet services and provide relevant correspondence to guest queries

• Be familiar with Banquet Operation functionality and other related task

• Participate and assist Banquet Manager in all meetings relevant to the department

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse and breakage

• Work with procurement for Restaurants and Banquet Operations on all operations related item

• To provide administrative support to all Banquet outlets such as but not limited to preparation of banquet items and etc.

• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.

• Organizes and files all Banquet documents so that they are readily available on request for answering queries or preparing reports.

• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up

• Be familiar with Banquet Operation functionality and Special Task

• Performs related duties and special projects as assigned by Director of Banquet

• To comply with all company and local laws for all Banquet services including restaurants and catering licensing maintenance, renewals.

• To monitor and take corrective action to reduce waste, misuse, and breakage items

• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system

• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions

• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty

Ideal requirements

• 1-3 years of experience in Banquet Operations

• Working proficiency in Microsoft Office

• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)

Hilton

Job Description

Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

And, we strongly believe that our Team Members are more than just “employees”.

Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual.

Go Hilton, our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.

Join us now and enjoy the Hilton experience for yourself.

The Duty Manager assists the Front Office Manager and Assistant Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Front Office, providing leadership at the frontline level. 

What will I be doing? 

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: 

• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

• Train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

• Monitor lobby traffic and assign team members as required. 

• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

• Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

• Review reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts of expected arrivals and departures. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Complete night shift duties acting as the Night Manager when he / she is not on duty. 

• Actively take part in training the team, facilitating formal training sessions and on the job training to ensure that all team members are of the same standard.  

• Attend training where and when required. 

• Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. 

• Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, HR guidelines, appropriately discipline when and where required. 

• Conducts PDRs, one-to-one meetings throughout the year, ensuring that the feedback given to team members is fair, unbiased and provides a platform for continued improvement, according to the Hilton standards. 

• Be involved with succession planning and development of high potential team members to ensure that all team members are trained to progress to the next level of their career. 

• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. 

• Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. 

• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 

• Handle complaints promptly and efficiently, taking the necessary action.  

• Follow-up with guests to ensure satisfaction with problem resolution. 

• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation. 

• Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. 

• Allocate rooms in accordance to guests’ reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Apply Hilton’s brand standards in every action, acting as a role model and example of how the standards should be carried out in a practical setting. 

• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. 

• Ensure communication, coordination and cooperation between the Front Desk and other operating departments, specifically Housekeeping, and F&B.

• Maintain the hotel systems to ensure accuracy of information and data, ensuring that it is easy to use and operated in an organized and systemized way.  

• Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. 

• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.  

• Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. 

• Ensure that the Front Office Manager and/or Assistant Front Office Manager is kept aware and up to date of operational issues.  

• Complete reports where and when requested, ensuring that they are complete and delivered on time to the respective parties. 

• Keep up to date and aware of competitor activities in order to be proactive and create market advantage. 

• Adhere to the hotel’s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.  

• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations.  

•  Part of the Emergency Response Team and take action accordingly. 

• Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. 

• Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. 

• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges. 

• Manage costs effectively by minimizing and controlling expenses. 

• Manage and approve rebates, refunds and discounts where applicable. 

• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhere to Hilton brand standards. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

A Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Able to read, write, speak and understand English to communicate effectively with guests and employees. 

• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. 

• Strong interpersonal skills to provide overall guest satisfaction. 

• Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. 

• Thorough organization and supervisory skills. 

• Proficient in accomplishing tasks. 

• Able to work under pressure and deal with stressful situations during busy periods. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

TORRE LORENZO LEISURE CORPORATION

Job Description

MERCURE SINGAPORE BUGIS

Job Description

Main Responsibilities

• Oversees the business performance of all the Food and Beverage (F&B) outlets and Banquet in line with Annual Business Plan and Budget.

• Has extensive F&B knowledge but strong in specialised authentic Cantonese Cuisine.

• Lead and engage with the Outlet Managers to drive and maximise revenues and profits with excellent customer service and engagement.

• To work closely with the Assistant Director of Marketing and Communications on the market needs and trends to drive business.

• Create and execute plans and promotions to enhance outlets sales and profitability.

• Be accountable and ensure that each F&B outlet and Banquet is managed successfully as an independent profit centre.

• To monitor all costs and recommend measures to control them.

• Keep abreast with new F&B products and concepts to maintain niche and competitiveness.

• Maintain, develop and improve image of all the F&B outlets in terms of customer service, quality of food and beverage and dining ambience.

• Aware of current and future impacts on the business and plans hotel business strategy.

• Seek constant innovative ways to improve business operations and revenue.

• Strives to ensure and establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquires of food, beverage and service.

• Manage staff overall development and well-being

• Ensure that the outlet team projects a warm, professional and welcome image and service levels.

• Ensure the Outlets adhere to the relevant SOPs, including Corporate Governance.

Job Requirements

·        Has at least 8 to 10 years relevant experience in Hotel Food and Beverage with a proven track record in similar capacity.

·        Specialised in authentic Cantonese Cuisine is essential.

·        Self-driven, excellent communication, organisational and leadership skills.

·        Strong business and financial acumen to drive revenue.

·        Good computer literacy skills

**We regret to inform that only shortlisted candidates would be notified. **

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

About the role

As the Sous Chef (Cold Kitchen) at PARKROYAL COLLECTION Marina Bay, Singapore, you will play a pivotal role in overseeing the operations of the cold kitchen. This full-time position is located in the Downtown Core Central Region, where you will work alongside a talented culinary team to deliver exceptional dining experiences for our guests.

What you'll be doing

• Assist the Chef de Cuisine in the planning, coordination and execution of cold kitchen operations

• Prepare, cook and present a wide range of cold dishes, including appetisers, salads, cold starters and desserts

• Ensure the highest standards of food quality, presentation and consistency

• Manage and supervise kitchen staff, providing training and development opportunities

• Implement and maintain strict food safety and hygiene protocols

• Collaborate with the wider culinary team to develop innovative menu items

• Monitor inventory levels and place orders for necessary supplies and ingredients

What we're looking for

• Significant experience as a Sous Chef or in a similar culinary role within a high-end hotel, restaurant or catering environment

• Strong expertise in cold food preparation, including extensive knowledge of ingredients, flavour profiles and presentation techniques

• Excellent leadership and team management skills to effectively oversee kitchen staff

• Passion for creating innovative and visually appealing dishes that delight our guests

• Thorough understanding of food safety, hygiene and quality control protocols

• Strong verbal and written communication skills in English

• Adaptable to high-pressure environments and able to work well under tight deadlines

What we offer

• Competitive salary and benefits package

• Opportunities for career advancement and professional development

• Discounts on hotel stays and dining across the PAN PACIFIC HOTEL GROUP brand

• Collaborative and supportive work culture

About us

PARKROYAL COLLECTION Marina Bay, Singapore is a premium hotel that offers a unique and eco-conscious hospitality experience in the heart of the city. We are committed to delivering exceptional service and creating lasting memories for our guests. As part of the PARKROYAL COLLECTION brand, we prioritise sustainability and innovation in everything we do.

If you're passionate about culinary excellence and eager to join a dynamic team, we encourage you to apply for this Sous Chef (Cold Kitchen) role at PARKROYAL COLLECTION Marina Bay, Singapore.

Andaz Singapore

Job Description

Come join us to express your Andaz as Assistant Manager - Housekeeping if the following describes you.

Your foundation in housekeeping is solid. Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

You will be responsible to assist with the smooth and efficient running of the Housekeeping department. The Assistant Manager -Housekeeping is responsible to assist the Executive Housekeeper in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders.

Your Profile

• Ideally with a relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as Assistant Manager or Team Leader - Housekeeping.
• Good communication and customer relations skills.
• A can-do attitude

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Four Seasons Hotels

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role:
The Assistant Housekeeping Manager will manage the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.

What you will do:

• Manages the staff of the Housekeeping Department. 
• Interviews and trains the staff. 
• Conducts Performance Evaluations and disciplines staff when needed. 
• Assures daily labor report and bi-weekly payroll submission is accurate and complete.
• Ensures communications and follow-up on any problems, guest requests or special requirements.
• Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported, and guest needs are being met.
• Inspects all areas of responsibility daily including a number of Guest rooms.
• Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. 
• Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. 
• Participates in periodic Linen, Uniform and Supplies Inventories.  Assures that equipment is properly maintained.  Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.
• Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees
• Responds swiftly and effectively in any hotel emergency or safety situation.

What you bring:

• Minimum of two years experiences as Assistant Housekeeping Manager at Five Stars Hotel or Resort.
• College degree, or equivalent experience is required.
• Having background in Laundry.
• Strong supervisory and managerial skills are essential with outstanding demonstrated coaching and development skills.
• Excellent personal presentation and interpersonal skills, good problem-solving ability and proficiency in hotel property management systems.
• Excellent communication and organization skills; reading, writing, and oral proficiency in the English language.

  What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts Worldwide. 
• Complimentary Employee Meals.
• Be yourself and become a member of a work family that cares about you and invests in your development. 
• Master your craft here and abroad! 
• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

The management level for this position is:

Operations - Assistant Manager

The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

Note : for Indonesian Nationality only

Accor Asia Corporate Offices

Job Description

Katong Holdings Pte Ltd

Job Description

Neighbourhood Host also known as Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. 

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Neighbourhood Host in Hotel Indigo Singapore Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community

• Reports directly to and communicates with the Senior Neighbourhood Host or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

• Provides functional assistance and direction to all departments.

• Cooperates, coordinates and communicates with other hotel departments as required.

• Supervises and directs Reception and Reservations personnel.

• Provides input for Front Office meetings.

• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions. 

• Promotes inter-hotel sales and in-house facilities.

• Checks billing instructions and monitors guest credit.

• Analyses and approves discounts and rebates.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

• Works with Rooms Division Manager and Finance Manager in the preparation and management of the Department’s budget.

• Responds to guest needs and resolves problems in a timely manner.

• Supports and assists Front Office personnel and all departments at peak periods.

• Ensures VIPs and IHG One Rewards members receive loyalty recognition.

• Inspects front of house and back of house regularly for cleanliness.

• Assists Guest Relations in greeting, rooming, and sending off VIP guests.

• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.

• Takes action with the Property Management Systems (PMS) in emergency situation.

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

• Log security incidents and accidents in accordance with hotel requirements.

Qualifications and requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. 

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals

• Birthday Off

• Medical Benefits

• Medical & Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Katong Holdings Pte Ltd

Job Description

At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Sous Chef in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Participate in the planning and costing of menus

• Works with Head Chef in the preparation and management of the Department’s budget

• Support senior leadership by developing and assuming basic management responsibilities

• Assume the role of liaison between all departments within the culinary division and all other hotel departments

• Supervise the preparation and cooking of various food items

• Develop and implement creative menu items that adhere to IHG brand standards

• Plan, coordinate & implement special events and promotions

• Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring

• May manage other key culinary leadership roles

• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

• Monitor food production, ordering, cost, and quality and consistency on a daily basis

• Ensure proper safety and sanitation of all kitchen facilities and equipment

• Develop new dishes and products

• Ensure that outstanding culinary technical skills and quality of all team members are maintained

• Assist with organizing special events and special food promotions

• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 4 years of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals

• Birthday Off

• Medical Benefits

• Dental Benefits

• Insurance Coverage

• 25-50% F&B Discount at restaurants within IHG Singapore Hotels

• Special Employee Rate at all IHG Hotels worldwide

• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Laguna Resorts & Hotels Public Company Limited

Job Description

TORRE LORENZO LEISURE CORPORATION

Job Description

Plus Eighty One Bar and Restaurant Corporation

Job Description

About the role

We are seeking an experienced Bar Manager to join our team at Plus Eighty One Bar and Restaurant Corporation in Makati City, Metro Manila. This full-time role will be responsible for overseeing the day-to-day operations of our busy bar, ensuring exceptional customer service and the smooth running of the establishment.

What you'll be doing

What we're looking for

What we offer

At Plus Eighty One Bar and Restaurant Corporation, we are committed to providing a supportive and inclusive work environment that values our employees' well-being. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for career development and advancement. Join our vibrant team and be a part of our continued success in the industry.

Apply now to become our next Bar Manager and contribute to the dynamic atmosphere at Plus Eighty One Bar and Restaurant Corporation.

Marina Bay Sands Pte Ltd

Job Description

Job Responsibilities

• Develop an annual Training Needs Analysis based on changing industry and business requirements, and national standards such as the Workforce Skills Qualifications

• Design, Develop, Monitor and/or Conduct training and development programs based on the department's needs

• Support the company's overall talent development programs such as Internships and Management Traineeships

• Lead, direct, supervise, train, mentor, develop and evaluate Team Members

• Help manage the day-to-day operations, along with the other Executive Housekeepers,

• Maintain close liaison with all associated Departments so that their operational flows and Housekeeping needs are met by our Department

• Establish, implement and monitor an energy conservation procedures for guest rooms and suites, in conjunction with the Director of Facilities

• Establish, implement and monitor a Repair & Maintenance programme for all guest rooms and suites.

• Manage periodic cleaning programmes e.g., mattress turning

• Ensure that all available computer systems are used to maximum effect

• Spot check at least 3 vacant clean rooms or suites per day, so that the entire complement of rooms and suites is checked at least once every six months

• Ensure all tasks are performed on time and according to safety standards

• Provide a clean, safe and pleasing environment for all Guests and Team Members

• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands corporate vision, mission and values
  

Job Requirements

Education & Certification

• Diploma or Degree preferred

Experience

• Minimum of 5 years relevant industry skills with at least 3 years of Training and Development experience

• Preferably 3 years or more as an Executive Housekeeper in a 5-star hotel

Other Prerequisites

• Housekeeping fundamentals, including both guest rooms and suites, and Public Areas

• Experience in conducting needs analysis, curriculum development, training delivery and evaluation techniques and/or Learning and Development or Organisational Development consulting experience

• Knowledge of Adult Education principles and practice

• WSQ Advanced Certificate in Training and Assessment is preferred

• Fluent in English. Additional regional languages highly regarded

• Excellent presentation, facilitation, communication and motivational skills

• Strong leadership skills and the ability to operate and successfully arbitrate in a complex international, multicultural environment

• Excellent time management, organizational planning, and analytical skills

• Strong liaison, consultation and relationship building skills

• Ability to work both independently and as a team member

• Ability to handle multiple priorities and projects

• Be willing to work any day and any shift

• Have a well groomed, professional appearance

• Meet the attendance guidelines of the job and adhere to Departmental and Company policies

• Work inside and continuously maneuver in and around all areas of the department

• Possess good manual dexterity and be able operate all housekeeping and office equipment

• Respond to visual and aural cues

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Supervision & Team Management

• Assist the management staff in planning, coordinating and managing staff and services to ensure the Bar operations run efficiently and effectively and that customer service standards are always maintained.

• Provide strong presence and leadership amongst the team in absence of management Staff.

• Oversee the bar staff, including bartenders, servers, and hostess ensuring they perform efficiently and provide exceptional service.

• Assist with recruitment, training, scheduling, and development of team members.

• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.

Service Excellence

• Ensure high levels of customer satisfaction by providing a welcoming atmosphere and addressing customer complaints or feedback promptly.

• Lead by example in delivering excellent customer service.

• Review operating results with the team and identify opportunities to improve performance.

• Review the reservation book, pre-assign designated tables and follow up on all special requests.

• Inspect that enough menus are available and in good condition for service.

Inventory & Stock Control

• Monitor stock levels, conduct regular inventory checks, and coordinate orders with suppliers to ensure the bar is well-stocked with beverages, garnishes, glassware, and other essentials.

• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.

Menu Development

• Collaborate with management and bartenders to develop new cocktails, seasonal drinks, and special promotions that appeal to the clientele.

Work environment & Staff Development

• To create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Regulatory Compliance and Sanitation Standards

• Ensure the bar complies with health and safety regulations, alcohol licensing laws, and company standards.

• Maintain cleanliness and organization throughout the bar area.

Financial Management

• Assist in managing cash registers, handling cash, and ensuring proper financial records are maintained.

• Monitor sales targets and work towards achieving them.

Problem Solving

• Handle any issues that arise during service, such as customer complaints, staff conflicts, or equipment malfunctions, in a calm and efficient manner.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• A minimum of 2 years’ experience at a supervisory level within a bar or hospitality setting.

Other Prerequisite

• Strong knowledge of beverages, mixology, and bar operations.

• Excellent communication and leadership skills.

• Strong organizational and multitasking abilities.

• Ability to work well under pressure in a fast-paced environment.

• Knowledge of health and safety regulations.

• Customer-focused with a positive attitude.

• Ability to work flexible hours, including nights, weekends, and public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

• Analyze budget and P&L for the outlet.
• Leading a team of outlet Hosts / Hostess. This position will be accountable for planning, coordinating and managing the receptions and services to ensure restaurant operations run efficiently and effectively and that customer service standards are maintained at all times.
• Work with team members in service and food preparation to formulate new promotional ideas that would impact the revenues and profitability of the outlet. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Responsible for maintaining and coordinating reviews, discipline, staff awards, flexi days, payroll, SRFs, etc.
• Approves the schedule and flexi day requests for all restaurant staff. 
• Responsible for coordinating training of all staff as needed. Maintains guest profiles on a daily basis and takes appropriate actions as necessary.

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience. High-volume, fast-paced restaurant experience is a plus

Experience

• A minimum of 5 years experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Fluent in English and knowledge of additional languages is a plus
• Be willing to work any day and any shift
• Able to perform under pressure
• Respond to visual and aural cues

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Clinic cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

Hilton Bali Resort

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. He / she is responsible for the operation of all front desk operations, Transportation team, Concierge and telephone service centre. 

What will I be doing? 

As the Assistant Front Office Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Actively seeking verbal feedback from customers and team members at every opportunity. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Front Office Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby, setting the example to team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess team members’ performance against standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow through with improvements identified. 

• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.  

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.) 

• Communicate effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. 

• Describe, assign and delegate duties and authority for the operation of the department at all times. 

• Understand the situation in other departments and its implication for your own department. 

• Planning ahead and ensuring adequate resources are available. 

• Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained. 

• Ensure the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest histories to assist with returning guests. 

• Establish good communication with the Housekeeping team. 

• Attend and participate in regular operational and hotel meetings. 

• Ensure that supplier liaison together with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Be responsible for the maximization of room revenue and profit through commercial rooms management, ensuring a consistently high standard of customer service within the department. 

• Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team. 

• Ensure that the daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Get members of the team to work cooperatively with others. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the Front Office Manager.  

• Assist the Marketing and Communications team with the preparation of the events brochure. 

• Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers and the Revenue Manager and the Marketing and Communications team. 

• Identify, communicate and act on potential sales leads. 

• Participate in the development of the annual budget, developing short and long term financial operating plans.  

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Analyze financial information that is provided via the payroll system and ONQ, to assist decision making.  

• Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs. 

• Review expenses on a monthly basis to implement actions for improvement, following company control procedures. 

• Control costs without compromising standards. 

• Communicate relevant financial information to the team. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans, monitor, control and minimize overtime for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed for the department to operate. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure the new recruits have all relevant information before commencing employment. 

• Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Carry out training programs for team members with the Training Manager and departmental trainers. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.  

• Review and evaluate all training activities. 

• Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines. 

• Introduce appropriate product knowledge courses for team members. 

• Communicate to the team their responsibilities within Health & Safety (H&S). 

• Provide relevant training to the new join team member.  

• Understand the relevant H&S legislations and their implication on the operation of the department. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel. 

What are we looking for? 

An Assistant Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Good communication, organization and coordination skills. 

• Good team spirit. 

• Strong sense of responsibility and self-motivation. 

• Patient, responsible and proactive in dealing with problems. 

• Able to maintain excellent relations with team members.                                                                             

• Able to work under great physical and mental pressures. 

• Familiar with computer systems. 

• Fluent in spoken and written English to meet busines needs.  

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Bali Resort

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. 

What will I be doing? 

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Actively seek verbal feedback from customers and team members at every opportunity. 

• Agree and implement actions to make improvements to customer service. 

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby setting the example for team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before the guests ask. 

• Have detailed knowledge of Hilton departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess team members’ performance against standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow through with improvements identified. 

• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.  

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.). 

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. 

• Describe, assign and delegate duties and authority for the operation of the department at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Coordinate with the Housekeeping department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained. 

• Ensure that the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest histories to assist with returning guests. 

• Establish good communication with the Housekeeping team. 

• Attend and participate in regular operational and hotel meetings. 

• Ensure that supplier liaison with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Responsible for the maximization of room revenue and profit through commercial room management, ensuring a consistently high standard of customer service within the department. 

• Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team. 

• Ensure that daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. 

• Sett and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Get members of the team to work co-operatively with others. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events, promotions in the restaurants and bars. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team members incentives as per discussion with the Director of Operations. 

• Assist the Marcom team with the preparation of event brochures. 

• Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers with the support of the Revenue Manager and marcom team. 

• Identify, communicate and act on potential sales leads. 

• Participate in the development of the annual budget, developing short and long term financial operating plans.  

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Analyze financial information that is provided via the payroll system and ONQ, to assist decision making.  

• Complete regular financial and operating reports as required or requested by the Director of Operations. 

• Forecast potential costs, review expenses on a monthly basis and implement actions for improvement, following the company’s control procedures. 

• Communicate relevant financial information to the team. 

• Analyze and explain any financial variance against plans. 

• Set-up and maintain leave plans for the department. 

• Monitor, control and minimize overtime for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure standards trainings and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Carry out training programs for team members with the Training Manager and departmental trainers. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.  

• Review and evaluate all training activities. 

• Carry out annual appraisals with all team members in accordance with legal and hotel guidelines and identify individual training needs. 

• Provide relevant training to new team members.  

• Introduce appropriate product knowledge courses for team members. 

• Understand relevant Health & Safety (H&S) legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within H&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

What are we looking for? 

A Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Good communication, organization and coordination skills. 

• Good team player. 

• Responsible and self-motivated. 

• Patient, responsible and proactive in dealing with problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressures. 

• Familiar with computer systems. 

• Fluent in spoken and written English to meet business needs.   

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

PLK Philippines Inc.

Job Description

Be one of our Poppin’ new recruits for Popeyes!

We are looking for an Assistant Restaurant Manager that can help us promote an enjoyable dining experience with excellent guest experience. As the right-hand person to the Restaurant Manager, you'll oversee every aspect of the restaurant's operations, from sales and cost management to employee retention and customer satisfaction.

This role is not just about managing, you’ll also be coaching and mentoring the team to bring the best out of them, keeping tabs on the quality of the food and service, and making sure everyone's working together.

If you're a Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management, or equivalent, along with 5 or more years of experience in a Manager role in a Quick Service Restaurants.

We're all about customer satisfaction, and you should be too! We execute the best Quality Service and Cleanliness Standards of the restaurant and ensure that every customer who visits our restaurant leaves with a smile. If you are the right person for this opportunity, then we want YOU!