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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56203 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56198 - Hua Hin, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56200 - Krabi
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56199 - Pattani
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56201 - Rayong
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56202 - Surat Thani
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager

11-Jun-2025
LIVEIN (TH) CO., LTD. | 56180 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

LIVEIN (TH) CO., LTD.


Job Description

Revenue Manager 

Responsibilities: 

  • Develop and implement revenue management strategies to optimize revenue and maximize profitability. 

  • Conduct market analysis, competitor benchmarking, and pricing strategy assessments to ensure competitiveness. 

  • Manage pricing, promotional activities, and room availability across multiple channels. 

  • Monitor and analyze booking trends, occupancy rates, and market dynamics to adjust strategies accordingly. 

  • Lead regular revenue performance reviews, providing insightful reporting and actionable recommendations. 

  • Collaborate closely with Sales, Marketing, Business Development, and Operations teams to ensure alignment of strategies and achievement of revenue targets. 

  • Establish clear and measurable KPIs and metrics for revenue management team performance. 

  • Utilize , Create and manage Revenue Management System tools to forecast demand and optimize pricing strategies. 

  • Train, mentor, and develop revenue team members to enhance skills and capabilities. 

Qualifications: 

  • Bachelor's Degree or higher in Business Administration, Marketing, Finance, Hospitality Management, or related field. 

  • Minimum 3-5 years of experience in Revenue Management or similar role, ideally in hospitality, serviced apartments, or real estate sectors. 

  • Demonstrated success in revenue optimization, pricing strategies, and channel management. 

  • Strong analytical and data interpretation skills with proficiency in Excel or related analytics tools. 

  • Excellent communication and interpersonal skills, capable of effectively collaborating across departments. 

  • Proactive, result-driven, and capable of working independently in a dynamic environment. 

  • Fluent in both Thai and English. 

Benefits: 

  • Competitive salary and incentive package. 

  • Career advancement opportunities. 

  • Friendly, collaborative work environment. 

  • Ongoing professional development training. 

Location: 
Bangna, Bangkok, Thailand 

Marketing & Communications Manager25092006

11-Jun-2025
Sheraton Cebu Mactan Resort | 56155 - Cebu, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Sheraton Cebu Mactan Resort


Job Description

JOB SUMMARY

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.

CANDIDATE PROFILE 

Education and Experience

Required:

• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred

OR

• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.

CORE WORK ACTIVITIES

Hotel Marketing and Advertising

• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.

• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.

• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.

• Manages F&B media schedules and verifies prompt settlement of accounts.

• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups

• Executes email marketing, and display advertising.

• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.

• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

Social Media Content Management

• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).

• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.

• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Public Relations and Visual Asset Management

• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.

• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.

• Manages assigned accounts as per the media account management system.

• Writes and distributes all press releases for property events, promotions, and outlets.

• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.

• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.

• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.

• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).

• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.

• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.

• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.

• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.

Direct Marketing and Collateral Development 

• Coordinates and executes Hotel and F&B printed materials.

• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.

• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.

• Promotes collection of competitors collateral and publicity on a monthly basis.

• Manages the execution of F&B direct marketing activities.

• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

General

• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.

• Helps with the publication of hotel’s newsletter(s).

• Supports communications duties and functions as deemed necessary.

• Assists in the liaison and execution of joint F&B promotions.

• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.

• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.

• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.

• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.

• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Senior Sales Manager25092180

11-Jun-2025
Marriott Hotel Manila | 56152 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Marriott Hotel Manila


Job Description

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE 

Education and Experience

High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Responds to incoming group/catering opportunities for the property that are outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales revenue.

• Develops effective group/catering sales plans and actions.

• Designs, develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Manages and develops relationships with key internal and external stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales Manager - Event Booking Center (Corporate)25092288

11-Jun-2025
Manila Marriott Hotel at Newport World Resorts | 56153 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Manila Marriott Hotel at Newport World Resorts


Job Description

Job Overview:

The sales manager partners with the proactive sales team and handles property based functions to achieve business closure. Responsible for maximizing catering revenue through increased bookings across multiple segments. Handles customer inquiries within predefined parameters and communicates booking information to hotel service departments. Actively up sells each business opportunity to maximize revenue for the property. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards.

DUTIES & RESPONSIBILITIES

Business Context

  • Create awareness with regards to the hotels meeting and banqueting facilities
  • Implement brand standards in all sales processes
  • Shift market share from the competition with specific focus on group segment

Sales and Marketing

  • Responds in a timely manner to all incoming group/catering opportunities
  • Ensures business booked is within hotel parameters
  • Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required. Manages and maintain account files.
  • Effectively manages business opportunities and maximizes revenue
  • Maximizes revenue by up selling packages and creative food and beverage
  • Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
  • Closes the best business opportunity based on market conditions and specific property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Builds and strengthen relationships with existing and new customers to enable future bookings
  • Effectively manages and develops relationships with key internal and external stakeholders.
  • Effectively uses sales resources and administrative/support staff

Guest Satisfaction

  • Sets a positive example for guest relations.
  • Establishes clear expectations for customers and the property throughout the sales process.
  • Transfers accurate, complete and timely information to operating departments at the property.
  • Effectively resolves guest issues that arise as a result of the sales process; brings issues to the attention of property leadership team as appropriate.
  • Participate in guest satisfaction review sessions to identify areas of improvement; takes ownership of results and shares recommendations to address guest service issues

Other

  • Performs other duties as assigned to meet the business need

Candidate’s Profile:

Experience:

  • A minimum of three years of sales experience with a reputed international hotel chain
  • Experience in handling top producing accounts and complex group and catering business opportunities

Skills and Knowledge 

  • Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure
  • Possesses excellent telephone sales skills
  • Strong customer development and relationship management skills
  • Knowledge of group, extended stay and transient business
  • Knowledge of all Marriott lodging products, culture and brand strategies
  • Knowledge of contractual agreements and legal implications
  • Ability to develop and implement successful sales strategies for individual accounts
  • Knowledge of operations
  • Knowledge of need time strategy as developed by revenue management
  • Understands revenue management functions and account profitability
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Effective decision making skills
  • Effective conflict management skills
  • Ability to influence others
  • Strong organization skills
  • Good negotiation skills
  • Ability to develop and maintain relationships (e.g. associates, customers, vendors)
  • Strong customer and associate relation skills
  • Ability to use standard software applications and hotel systems (e.g. Opera)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales Manager (Hotel)

11-Jun-2025
Anchor Land Holdings Inc. | 56159 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

QUALIFICATIONS:

  • Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
  • With at least 1 year of experience at the same role in the same environment or any relevant experience.
  • Adaptable and innovative, able to respond to market changes and new opportunities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to travel as needed.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Experience in developing and implementing sales strategies.
  • Proficiency in CRM software and Microsoft Office Suite.

 

JOB DESCRIPTION:

Sales and Partnerships

  • Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
  • Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
  • Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
  • Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

  • Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
  • Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
  • Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

  • Achieve individual and team sales targets by securing group bookings and high-value accounts.
  • Optimize revenue through effective yield management based on approved rates and room categories.
  • Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

  • Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
  • Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
  • Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

  • Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
  • Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
  • Perform additional duties as assigned by the management.

 

 

Cluster Director of Revenue Management – Phuket Hotels (Bangkok Based)25093796

10-Jun-2025
Marriott International | 56083 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Analyzes information, identifying current and potential problems and proposing solutions.

• Observes, receives, and otherwise obtains information from all relevant sources.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Maintains accurate reservation system information.

• Provides support with cluster selling initiatives to all reservation centers.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period and continually analyzes transient booking patterns.

• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.

• Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy 

• Takes a predetermined strategy and contributing to the execution of that strategy.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

• Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.

• Provides critical input to market leaders for development of property and overall market sales strategy.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

• Manages inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Provides recommendations to properties for Business Transient Sales account strategies.

• Leads efforts to coordinate strategies between group sales offices.

• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Communicates market direction to revenue management, sales and hotel leaders.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintains them over time.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Additional Responsibilities 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Enters, transcribes, records, stores, or maintains information in written or electronic form.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Revenue Manager

7-Jun-2025
Discovery Samal (Samal Shores Inc) | 56027 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Discovery Samal (Samal Shores Inc)


Job Description

About the role

Discovery Samal (Samal Shores Inc) is seeking a talented Revenue Manager to join our team in our Manila City Metro Manila location. As a full-time role, you will be responsible for optimising revenue and maximising profitability across our hospitality operations.

What you'll be doing

  • Analysing market trends and competitor data to develop and implement effective pricing and revenue management strategies
  • Forecasting demand and occupancy to inform strategic pricing decisions
  • Monitoring and adjusting pricing and inventory controls to respond to market conditions
  • Generating detailed reports and analytics to track revenue performance and identify opportunities for improvement
  • Collaborating with cross-functional teams to align revenue management initiatives with overall business objectives
  • Providing expert guidance and training to ensure all team members understand and execute revenue management best practices
  • What we're looking for

  • Minimum 3-5 years' experience in a revenue management or pricing role within the hospitality industry
  • Strong analytical and data-driven mindset with excellent financial modelling and forecasting skills
  • In-depth knowledge of revenue management principles, pricing strategies, and inventory controls
  • Exceptional communication and stakeholder management abilities to effectively influence decisions
  • Proficiency in using revenue management software and data analysis tools
  • Degree in hospitality management, business, or a related field
  • What we offer

    At Discovery Samal (Samal Shores Inc), we are committed to providing an outstanding employee experience. In addition to a competitive salary, we offer a range of benefits including comprehensive health insurance, generous leave entitlements, and opportunities for professional development and career advancement. Our vibrant and inclusive company culture encourages collaboration, innovation, and work-life balance.

    About us

    Discovery Samal (Samal Shores Inc) is a leading hospitality company that owns and operates a portfolio of luxurious resorts and hotels across the Philippines. With a reputation for exceptional service and world-class amenities, we are dedicated to delivering unforgettable experiences for our guests. Our mission is to be the premier hospitality brand in the Asia-Pacific region, and we are seeking talented individuals to help us achieve this goal.

    Apply now to join our team and be a part of our exciting journey!

    Sales Manager – Travel Trade

    6-Jun-2025
    Hyatt Centric Victoria Harbour Hong Kong | 56014 - North Point, Eastern District
    This job post is more than 31 days old and may no longer be valid.

    Hyatt Centric Victoria Harbour Hong Kong


    Job Description

    Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

    Responsibilities

    • Plans, conducts regular sales calls and maintain close contact with the assigned accounts and buildings in the geographic areas to solicit business opportunity

    • Conducts hotel inspections to the decision makers, rate negotiators, influential/prime contacts and key bookers of his/her specific market.  Builds and maintains strong relationship with the targeted clientele and constantly explore into new business opportunities

    • Implements all sales action plan related to his/her market area as outlined in the marketing plan

    • Achieves monthly and annual personal sales target set according to approved budget or updated business forecast should there be major variance in market situation from budget approval & maximize result.

    • Establishes and maintains profile for accounts and assists DOS in maintaining the sales filing system, input daily sales activity and ensure the accuracy of client database 

    • Provides feedback on changing market conditions, including trends in the competition, market demand, guest comment, product development, etc

    • Assists in the execution of hotel familiarization/site inspection trips to major clients

    • Participate in monthly sales meeting/ production review meeting and review the performance of accounts on regular basis with improvement plan whenever required

    • Manages and develops the travel agency business in line with Global Hyatt Wholesale’s strategies

    • Enhances group business and develop new group business from emerging markets

    • Performs related duties and special projects as assigned by DOS/DOSM/hotel management

    Qualifications

    • High school or equivalent education required

    • Minimum 2 years solid experience in hotel industry

    • Result oriented, team player and self-motivated

    • Good command of both spoken and written English and Chinese

    We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986  .

    Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

    Director of Hotel Marketing

    6-Jun-2025
    Destination Group | 56012 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Destination Group


    Job Description

    Job Title: Director of Hotel Marketing
    Company: Destination Hospitality
    MUST BE BASED IN PHUKET

    We are seeking a Director of Hotel Marketing to drive the marketing efforts for several properties in Phuket and across Thailand. This role is perfect for a dynamic and imaginative leader who thrives on storytelling, digital innovation, and building compelling lifestyle brands.

    Position Overview

    As Director of Hotel Marketing, you will lead the development and execution of integrated marketing strategies that enhance brand visibility, drive direct bookings, and elevate guest engagement. You will work across hotel, F&B, and experiential concepts to create campaigns that reflect Destination Hospitality’s unique identity—one rooted in modern Thai culture, local artistry, and warm, genuine hospitality.

    Key Responsibilities

    Strategic Planning

    • Create and implement a holistic marketing plan in alignment with Destination Hospitality’s vision and business goals.

    • Identify market opportunities and consumer trends to tailor campaigns that attract our ideal guest segments.

    Brand Management & Activation

    • Champion the voice and aesthetic of each hotel, ensuring all marketing efforts are consistent, experiential, and emotionally resonant.

    • Activate brand experiences through pop-ups, events, local partnerships, and immersive on-property touchpoints.

    Digital & Performance Marketing

    • Lead digital strategies including SEO, SEM, social media, email marketing, and website optimization.

    • Track and analyze campaign performance to continually improve ROI and guest conversion.

    Content Creation & Storytelling

    • Oversee the creation of captivating content—from photography and video to blog posts and influencer collaborations—that celebrates destination storytelling and local experiences.

    • Maintain consistent tone and messaging across platforms and channels.

    Partnerships & PR

    • Build strategic alliances with influencers, media, tourism boards, and lifestyle brands that align with the Destination Hospitality ethos.

    • Develop and manage PR campaigns to generate buzz, press coverage, and digital reach.

    Budgeting & Reporting

    • Oversee the marketing budget with accountability for ROI and financial discipline.

    • Deliver regular performance reports and actionable insights to senior leadership.

    Team Leadership

    • Lead and mentor a small marketing team and collaborate with agency partners.

    • Foster a creative, agile, and guest-centric culture focused on innovation and performance.

    Qualifications

    • Bachelor’s degree in Marketing, Communications, Hospitality, or a related field.

    • At least 5 years of progressive marketing experience in hospitality, lifestyle, or boutique brand environments—preferably in Thailand or Southeast Asia.

    • Strong digital acumen and experience managing multi-channel marketing campaigns.

    • A passion for design, local culture, and curating guest experiences.

    • Excellent written and verbal communication skills in English; Thai proficiency is a plus.

    • Proven leadership and project management capabilities.

    What We Offer

    • A creative, purpose-driven work culture with room to innovate and lead.

    • The opportunity to shape the narrative for a growing portfolio of distinctive hospitality brands.

    • Competitive salary, performance-based bonuses, and career development opportunities.

    • Work alongside passionate, hospitality-minded professionals in some of Thailand’s most inspiring destinations.

    Hotel Reservations Manager

    5-Jun-2025
    Crown Regency Hotels & Resorts | 55999 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Crown Regency Hotels & Resorts


    Job Description

    • Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings.

    • Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS.

    • Manage the Reservations team to meet and exceed budgeted targets.

    • Develop the Reservations team to ensure the constant delivery of excellent guest and customer service.

    • Ensure all email traffic is monitored and reservations appropriately recorded and checked – dates, price, market segmentation, sources etc.

    • Manage no-show and cancelled reservations and process charges according to hotel policy.

    • Work closely with the Sales team to help identify leads and convert leads to confirmed bookings.

    • Liaise with the Revenue Manager to maximise room revenue. Assist the Revenue Manager with daily, weekly and monthly revenue reporting.

    • Deal with customer complaints & reviews in a professional and efficient manner, ensuring guest satisfaction at all times.

    • Can start ASAP

    Sales and Marketing Manager

    5-Jun-2025
    W9 HOTEL AND RESORTS INC. | 55997 - Paranaque City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    W9 HOTEL AND RESORTS INC.


    Job Description

    • Design and implement a comprehensive pre-opening commercial strategy, aligned with brand and revenue objectives.

    • Develop strong client relationships in the corporate, MICE, leisure, and OTA markets to drive bookings pre- and post-opening.

    • Manage all aspects of digital and traditional marketing, including branding, advertising, and content creation, in line with W9 standards.

    • Lead market research and competitor analysis to adjust strategies in real-time.

    • Coordinate with revenue management and operations to ensure effective rate strategies and promotional offers.

    • Represent the property at industry events, trade shows, and local networking opportunities.

    • Set up CRM systems, reporting tools, and team structures to support sustainable growth.

    • Recruit, mentor, and lead the Sales and Marketing team post-opening.

    EAST Hong Kong - Assistant Marketing Manager

    5-Jun-2025
    Swire Hotels | 55975 - Tai Koo, Eastern District
    This job post is more than 31 days old and may no longer be valid.

    Swire Hotels


    Job Description

    While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.


    Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

    With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

    Ready to join us at EAST Hong Kong?

    Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

    Job Overview

    Reporting to the Assistant Director of Marketing & Communications, the Assistant Marketing Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.

    Key Responsibilities

    Welcome to the core of what being a Assistant Marketing Manager is all about!

    Here's the quick lowdown on what you'll do day-to-day:

    • Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.

    • Manage online listing or booking platforms to optimise listings and enhance customer engagement.

    • Reach out to media and KOLs to promote our hotel and culinary offerings.

    • Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.

    • Coordinate promotional events and special campaigns in partnership with operational teams and external partners.

    • Analyze market trends and customer feedback to refine marketing strategies and enhance performance.

    • Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.

    • Manage relationships with external vendors, including digital marketing agencies and graphic designers.

    Requirements

    Here's exactly what you need to excel in this role:

    The Non-Negotiables (Must-Haves):

    • Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.

    • 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing Executive.

    • Excellent communication skills, with the ability to work effectively with operations teams.

    The Cherries on Top (Nice-to-Haves):

    • Keen awareness of current trends in the restaurant and hotel industries.

    • Proficient in data analysis and reporting.

    We've kept it short and sweet – just the essentials you'll need.

    What We're Looking For: The Soul Behind the Skillset

    Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

    1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

    2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

    3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

    Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

    Benefits

    For Every Member of Our Family:

    • Dine at our team dining hall and save on meals!

    • Speak up & put your own ideas into actions. Think differently!

    • Enjoy an appreciative & supportive culture that allows you to be your best self.

    • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

    • Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

    We offer attractive benefits and excellent career development opportunities to our team members.
    Want to be one of us? Please send us your CV.
    Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
     
    Swire Properties Hotel Management Limited

    Assistant Catering Sales Manager

    4-Jun-2025
    SuccessClicks Limited | 55918 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    SuccessClicks Limited


    Job Description

    Job Description:

    • Seek new opportunities to promote catering food items to new clients

    • Seek and secure new partnership with venue partners and companies in Hong Kong

    • Prepare sales and pitch materials for communicating with potential venue partners and companies

    • Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

    Requirements:

    • Prior experience in a similar role in a hotel or restaurant group

    • Solid network of corporate clients and venue partners

    • Fun, open and charismatic personality with willingness in take on new challenges

    • Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

    • Strong presentation skills

    Assistant Manager - Revenue Management Shared Services - Corporate Office

    4-Jun-2025
    Langham Hotels International Ltd | 55927 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    There are two openings for this position within the Revenue Management Shared Services team. 

    Key Responsibilities:

    • Assist in implementing strategic plans and initiatives for hotel revenue management.
    • Coordinate team activities to ensure efficient execution of tasks and consistency in revenue strategies.
    • Work with stakeholders from various hotels to gather requirements and provide updates on project progress.
    • Support the development and monitoring of budgets and financial plans for the properties, ensuring accountability for performance success.
    • Ensure compliance with organizational policies and procedures across all hotels.
    • Provide guidance to team members, fostering a collaborative and productive work environment.
    • Prepare reports and presentations for senior management, focusing on performance metrics.
    • Identify opportunities for process improvements in revenue management and implement solutions.
    • Represent the team in meetings and events related to revenue management as needed.

    Requirements:

    • Bachelor's degree in Business Administration, Management, or a related field
    • Experience in a supervisory role
    • Strong organizational and time management skills
    • Excellent communication and interpersonal skills
    • Ability to work collaboratively with diverse teams and stakeholders
    • Proficiency in Microsoft Office Suite and project management tools
    • Knowledge of financial planning and budgeting processes
    • Ability to adapt to changing priorities and work effectively under pressure
    • Understanding of dynamic pricing strategies and competitive benchmarking
    • Experience with analyzing and interpreting revenue data and trends
    • Analytical skills to forecast demand and optimize inventory
    • Minimum of 3 years in Revenue Management within the hospitality industry or related fields
    • Experience within multi-hotel or cluster revenue management is advantageous
    • Talents within Langham Hospitality Group are encouraged and welcomed to apply

    For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
     

    Director - Revenue Management Shared Services - Corporate Office

    4-Jun-2025
    Langham Hotels International Ltd | 55928 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    This role is pivotal in ensuring market share excellence for Revenue Management Shared Services (RMSS) hotels in Hong Kong. The role involves collaborating with the General Managers and teams of RMSS hotels to provide yield-maximizing recommendations and detailed reports, while acting as the expert on revenue management systems to ensure their optimal utilization. Additionally, it includes assisting the LHG team in conducting rigorous performance assessments of hotels against established targets, managing the entire RMSS team, and driving strategic initiatives that foster a culture of continuous improvement. Emphasis is placed on strategic revenue management and robust performance execution to enhance profitability and maintain a competitive advantage.

    Key Responsibilities:

    • Drive team performance to meet and exceed established goals, budgets, and targets, demonstrating exceptional leadership and accountability.
    • Manage a high-performing team, cultivate talent, and build a robust team structure aligned with organizational growth objectives.
    • Develop and implement comprehensive retail pricing strategies, create impactful promotions, and set competitive corporate and group pricing structures to drive revenue growth.
    • Lead the implementation of pricing recommendations, rigorous analysis, and optimization techniques for properties utilizing the catering and function space module.
    • Generate precise transient and group forecasts, conduct thorough analyses, and lead the annual budgeting process with a focus on strategic planning and resource allocation.
    • Conduct weekly Revenue Optimization Meeting (ROMe), maintain strong stakeholder relationships to ensure market responsiveness, and provide detailed month-end critiques to both property and above-property stakeholders.
    • Perform comprehensive business evaluations, market research, and market share analysis, delivering insightful analytical reports to property and above-property stakeholders.
    • Regularly report on revenue management effectiveness, providing key stakeholders with actionable insights and performance metrics.
    • Set up, optimize, and maintain performance of revenue management systems, ensuring inter-system efficiency and the accurate loading of rates and promotions.
    • Facilitate advanced revenue management training programs for property and internal stakeholders, including Revenue Analysts, Assistant Managers, and Managers, fostering a culture of continuous improvement and professional growth.

    Requirements:

    • Bachelor’s degree in a related field such as Business Administration, Finance, or Hospitality Management. A Master’s degree or professional certifications (e.g., CRME) is highly desirable.
    • At least 10 years in Revenue Management within hospitality or related fields, with a proven track record of driving revenue growth and optimizing profitability.
    • Demonstrated experience in leading and managing multi-hotel or cluster revenue management teams, with strong leadership skills and the ability to influence stakeholders at all levels.
    • Proficient in written and spoken English, with excellent communication and presentation skills.
    • In-depth knowledge of distribution channel management strategies, revenue management systems (RMS), and property management systems (PMS). Proficiency in analytical tools and software such as Excel, SQL, and data visualization platforms.
    • Strong strategic thinking and planning capabilities, with the ability to develop and implement revenue management strategies that align with the overall business objectives.
    • Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
    • Deep understanding of market trends, competitive landscape, and customer behavior within the hospitality industry.
    • Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with cross-functional teams and external partners.
    • Ability to thrive in a fast-paced and dynamic environment, with a proactive and flexible approach to change management. 
    • Talents within Langham Hospitality Group are encouraged and welcomed to apply

    For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
     

    Senior Wedding Manager25089946

    1-Jun-2025
    Marriott International | 55791 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    SALES MANAGER

    1-Jun-2025
    SIN GUAN BEE PTE. LTD. | 55871 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SIN GUAN BEE PTE. LTD.


    Job Description

    • Leadership and Management:Lead and motivate a sales team to achieve sales targets.
      Develop and implement sales strategies.
      Hire, train, and mentor sales representatives.Coach and develop sales team members to enhance their skills and performance.
    • Sales Strategy and Planning:Develop and execute sales plans and strategies.Set sales goals and quotas for the team.Identify and pursue new sales opportunities.
    • Sales Performance Management:Track and analyze sales performance metrics.Provide feedback and coaching to sales representatives based on performance data.Identify areas for improvement and implement corrective actions.
    • Client Relations:Build and maintain strong relationships with key clients.Negotiate contracts and manage client expectations.
    • Reporting and Communication:Prepare and present sales reports to management.Communicate sales goals, strategies, and performance updates to the team.
    • Budgeting and Forecasting:Develop and manage the sales budget.Forecast sales revenue and expenses.

    Market Director of Revenue Management (Phuket Based)25089160

    31-May-2025
    Marriott International | 55782 - Kathu, Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.

    OR

    • 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Analyzing and Reporting Revenue Management Data

    • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

    • Generates and provides accurate and timely results in the form of reports, presentations, etc.

    • Demonstrates knowledge of job-relevant issues, products, systems, and processes.

    • Analyzes information, identifying current and potential problems and proposing solutions.

    • Observes, receives, and otherwise obtains information from all relevant sources.

    • Submits reports in a timely manner, ensuring delivery deadlines.

    • Maintains accurate reservation system information.

    • Provides support with cluster selling initiatives to all reservation centers.

    • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

    • Generates updates on transient segment each period and continually analyzes transient booking patterns.

    • Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.

    • Assists with account diagnostics process and validates conclusions.

    Managing Revenue Management Projects and Strategy 

    • Takes a predetermined strategy and contributing to the execution of that strategy.

    • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

    • Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.

    • Provides critical input to market leaders for development of property and overall market sales strategy.

    • Ensures hotel strategies conform to brand philosophies and initiatives.

    • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

    • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

    • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

    • Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

    • Manages inventory to maximize cluster rooms revenue.

    • Assists hotels with pricing and provides input on business evaluation recommendations.

    • Provides recommendations to properties for Business Transient Sales account strategies.

    • Leads efforts to coordinate strategies between group sales offices.

    • Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.

    • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

    • Initiates, implements and evaluates revenue tests.

    • Provides recommendations to improve effectiveness of revenue management processes.

    • Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

    • Communicates market direction to revenue management, sales and hotel leaders.

    Building Successful Relationships

    • Develops constructive and cooperative working relationships with others, and maintains them over time.

    • Develops and manages internal key stakeholder relationships.

    • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

    Additional Responsibilities 

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Enters, transcribes, records, stores, or maintains information in written or electronic form.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Reservations Manager

    30-May-2025
    Marco Polo Hongkong Hotel | 55764 - Tsim Sha Tsui, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Marco Polo Hongkong Hotel


    Job Description

    Responsibilities:

    • Assist Reservations Manager to maintain the smooth operation of the Reservations Department

    • Supervise and provide on-the-job training to Direct Subordinates

    • Alert Manager in changes of room inventory availability

    • Solve guests’ and colleagues’ enquiries in timely and courteous manner

    • Perform ad-hoc assignments and projects as assigned

    Requirements:

    • Diploma or above in Hospitality Management or related disciplines

    • Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above

    • Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint

    • Service-oriented, good communication and interpersonal skills

    • Good command of spoken English and Putonghua

    • Candidate with less experience will be considered as Senior Reservations Supervisor

    Director of Sales25087654

    29-May-2025
    Marriott Hotel Manila | 55709 - Mabalacat City, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Marriott Hotel Manila


    Job Description

    JOB SUMMARY

    Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Supporting Developing & Executing Sales Strategies

    • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

    • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

    • Assists with the development and implementation of promotions, both internal and external.

    Maximizing Revenue

    • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

    • Recommends booking goals for sales team members.

    Managing Sales Activities

    • Monitors all day to day activities of direct reports.

    • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

    • Participates in sales calls with members of sales team to acquire new business and/or close on business.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Analyzing & Reporting on Sales and Financial Data

    • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

    • Assists Revenue Management with completing accurate six period projections.

    • Reviews sales and catering guest satisfaction results to identify areas of improvement.

    Ensuring Exceptional Customer Service

    • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

    • Empowers employees to provide excellent customer service.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

    • Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

    • Participates in and practices daily service basics of the brand.

    • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

    • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

    • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

    Building Successful Relationships

    • Develops and manages relationships with key stakeholders, both internal and external.

    • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

    • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

    • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

    Managing and Conducting Human Resource Activities

    • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

    • Utilizes all available on the job training tools for employees.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    sales manager

    29-May-2025
    V R CLEANING SERVICE PTE. LTD. | 55743 - Serangoon, North-East Region
    This job post is more than 31 days old and may no longer be valid.

    V R CLEANING SERVICE PTE. LTD.


    Job Description

    Key Responsibilities:

    Lead and manage cleaning teams for various facilities.

    Ensure quality standards and client satisfaction are met.

    Develop and implement cleaning schedules and procedures. Oversee inventory management and equipment maintenance.

    Handle customer complaints and resolve issues promptly.

    Maintain safety and cleanliness standards according to company policies.

    Requirements:

    Proven experience in cleaning services management or a related field.

    Strong leadership and organizational skills.

    Ability to manage teams effectively and work under pressure.

    Excellent communication and customer service skills.

    Familiarity with cleaning equipment and materials.

    Minimum Bachelor Degree

    We Offer:

    Competitive salary with room for growth.

    Positive working environment with a focus on teamwork.

    Opportunity to make a meaningful impact in the industry.

    (Up to $5,000) Hostess / Guest Relation / Host / Reservation Manager

    29-May-2025
    ANYTIME SING PTE. LTD. | 55731 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    ANYTIME SING PTE. LTD.


    Job Description

    Job Title: Hostess / Guest Relation Manager

    Location: Town

    Job Type: Full-time

    Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

    Key Responsibilities:

    • Greet guests as they enter and thank them as they leave.
    • Manage reservations and seating arrangements.
    • Escort guests to their tables and provide menus.
    • Maintain a clean and organized front-of-house area.
    • Answer phone calls and respond to guest inquiries.
    • Coordinate with the waitstaff to ensure efficient service.
    • Handle guest complaints and provide solutions in a professional manner.
    • Assist with other tasks as needed to ensure smooth operations.

    Qualifications:

    • Previous experience as a Hostess or in a customer service role.
    • Excellent communication and interpersonal skills.
    • Friendly and outgoing personality.
    • Ability to multitask and work in a fast-paced environment.
    • Strong organizational skills.
    • Professional appearance and demeanor.
    • Knowledge of reservation management systems is a plus.

    Benefits:

    • Competitive salary
    • Health insurance
    • Paid time off
    • Employee discounts.
    • Opportunities for career growth and development.

    How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

    Revenue Manager

    27-May-2025
    Radiant1 Services Co., Ltd. | 55584 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Radiant1 Services Co., Ltd.


    Job Description

    About the Role:

    We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

    Key Responsibilities:

    Revenue Management & Strategy Execution

    ●       Implement and contribute to the execution of revenue management strategies

    ●       Provide expert guidance to general managers, property leadership teams and market sales leaders

    ●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

    ●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

    ●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

    ●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

    ●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

    ●       Initiate and evaluate revenue tests to improve pricing effectiveness

    Data Analysis & Reporting

    ●       Break down complex data into actionable insights to enhance revenue performance

    ●       Generate and deliver timely reports, presentations and strategic updates

    ●       Continuously analyze transient booking patterns and market trends

    ●       Maintain accurate reservation system data and ensure system optimization

    ●       Provide recommendations for improving revenue management processes based on data-driven insights

    Collaboration & Communication

    ●       Act as a key liaison between revenue management, sales and hotel operations teams

    ●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

    ●       Work closely with group sales teams to coordinate pricing and inventory strategies

    ●       Ensure all revenue strategies align with business goals and client needs

    Who Should Apply:

    ●       Qualifications & Experience:

    ○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

    ○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

    ○       Ability to collaborate effectively with cross-functional teams

    ○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

    ○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

    ●       Skills & Competencies::

    ○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

    ○       Exceptional communication, negotiation and stakeholder management skills

    ○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

     

    Assistant Director of Sales (Corporate)

    26-May-2025
    PARKROYAL COLLECTION Marina Bay, Singapore | 55568 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    PARKROYAL COLLECTION Marina Bay, Singapore


    Job Description

    Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

    Responsibilities:

    • Responsible for designated portfolio for the hotel – industry expert in the portfolio.
    • Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
    • Update action plans and financial objectives timely.
    • Versatile in selling various components for the hotel (F&B / Catering /Weddings).
    • Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
    • Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
    • Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
    • Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
    • Closely following up on all business leads within a 24 hour response time line to clients.
    • Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
    • Familiarize with latest market trends and new business development opportunities and activities.
    • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
    • Always provide the highest quality of service to the clients.
    • Practises professional account qualification on consistent basis.
    • Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
    • Responsible for an assigned sales target in accordance to market segment.
    • Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
    • Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
    • Work closely with assigned buddy during absence & render assistance.
    • Manages and develops relationships with key internal and external stakeholders.
    • Able to network with clients during hotel events.
    • Proficient in Compset hotel champion & market intelligence.
    • Develop potential of others through coaching and development opportunities to build organization capability for the future.
    • Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
    • Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

    Requirements

    • Minimum 5 years of sales experience in similar capacity or as a Senior Sales Manager with luxury hotel
    • Minimum diploma in business administration or hospitality management
    • Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
    • Good influencing skills and the ability to effectively deal with internal and external customers
    • An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets
    • Solid negotiation and presentation skills
    • Proficient in MS Office applications and hotel systems e.g. Opera Cloud etc.

    PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

    We regret that only shortlisted candidates will be notified

    Sales Manager / Senior Sales Manager

    24-May-2025
    M Social Hotel Phuket | 55480 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    M Social Hotel Phuket


    Job Description

    • Email: msp.recruit@millenniumhotels.com
    • Tel: 076601999, 076601801, 076601802

    โรงแรม, ที่พัก

    โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
    สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
    เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
    ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)

    สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
    เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
    ไปยังอีเมล์ msp.recruit@millenniumhotels.com

    M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!

    ENGINEERING

    HUMAN RESOURCES
    • นักศึกษาฝึกงานทุกแผนก (10)
    SECURITY
    • Security Officer (3) Urgent
    • Security Supervisor (2)

    SALES AND MARKETING

    FRONT OFFICE

    FOOD AND BEVERAGE
    • Restaurant Manager (1)

    รายละเอียด

    Based on Phuket

    แผนก:

    SALES AND MARKETING

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    ฝ่ายทรัพยากรบุคคล

    อีเมล์:

    msp.recruit@millenniumhotels.com

    เบอร์ติดต่อ:

    076601999

    ลงประกาศเมื่อ:

    23 พ.ค. 68

    Assistant Catering Sales Manager

    23-May-2025
    SuccessClicks Limited | 55463 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    SuccessClicks Limited


    Job Description

    Job Description:

    • Seek new opportunities to promote catering food items to new clients

    • Seek and secure new partnership with venue partners and companies in Hong Kong

    • Prepare sales and pitch materials for communicating with potential venue partners and companies

    • Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

    Requirements:

    • Prior experience in a similar role in a hotel or restaurant group

    • Solid network of corporate clients and venue partners

    • Fun, open and charismatic personality with willingness in take on new challenges

    • Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

    • Strong presentation skills

    This job post is more than 31 days old and may no longer be valid.

    JW Phuket Chalong Bay


    Job Description

    POSITION SUMMARY

    Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

    Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 2 years of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    This job post is more than 31 days old and may no longer be valid.

    JW Phuket Chalong Bay


    Job Description

    JOB SUMMARY

    Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Supporting Developing & Executing Sales Strategies

    • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.

    • Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.

    • Assists with the development and implementation of promotions, both internal and external.

    Maximizing Revenue

    • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

    • Recommends booking goals for sales team members.

    Managing Sales Activities

    • Monitors all day to day activities of direct reports.

    • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

    • Participates in sales calls with members of sales team to acquire new business and/or close on business.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Analyzing & Reporting on Sales and Financial Data

    • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

    • Assists Revenue Management with completing accurate six period projections.

    • Reviews guest satisfaction results to identify areas of improvement.

    Building Successful Relationships

    • Develops and manages relationships with key stakeholders, both internal and external.

    • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

    • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

    Managing and Conducting Human Resource Activities

    • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

    • Utilizes all available on the job training tools for employees.

    • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

    • Empowers employees to provide excellent customer service.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

    Additional Responsibilities

    • Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Director of Sales

    21-May-2025
    Accor Asia Corporate Offices | 55403 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description

    Company Description

    Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.

    Job Description
    • In charge of all the Sales activities of the hotel.
    • Leads the sales team and monitors all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
    • Actively participate in industry-related organizations favorable to the hotel.
    • Solicit group and individual business.
    • Establish and direct profitable and cost-effective sales programs.
    • Monitor competition’s activity.
    • Develop business from travel and convention-related companies, tour operators, and transportation companies.
    • Maintain consistent verbal and written communication with clients.
    • Attend trade shows.
    • Consistently monitor results against goals to ensure exceeding sales targets and maintain sales awareness throughout the property.
    • Produce the annual Sales budget and forecast.
    • Analyze and develop current and potential market trends.
    • Collect and analyze relevant and accurate information for better results; constantly monitor the competition’s rates and offers.
    • Implement sales and product awareness within the established market.
    • Develop sales call tactics based on market knowledge and intelligence.
    • Provide leadership to the department for efficient operation.
    • Maintain clear, concise written and verbal communication skills.
    • Instill a calm, organized approach in all situations.
    • Evaluate alternatives quickly and decide on a plan of action.
    • Communicate goals and objectives clearly and inspire the team to achieve them.
    • Adhere to company standards and policies.
    • Manage change effectively and multi-task efficiently.
    • Train and mentor team members for future development.
    • Use key monitors and financial targets to evaluate market segment performance and plan future actions.
    • Analyze financial information to assist in decision-making.
    • Control costs without compromising standards.
    • Demonstrate strong budgetary, projection, and cost control skills.
    • Prepare and implement sales action plans by specified deadlines.
    • Handle issues professionally and complete duties and projects timely, following company rules and regulations.
    • Ensure proactive planning, execution of sales, and action plans.
    • Build trust and respect in business relationships through effective communication, skills, and techniques.

    The employee may be required to perform additional duties as needed by business volume and as assigned by superiors.

    Qualifications
    • Experience in Hotel Sales & Marketing with a proven success record.
    • Leadership experience at the Director level in a 4-star plus full-service hotel.
    • Bachelor's degree required; advanced degree in business administration, marketing, or related field preferred.
    • Exceptional strategic planning and execution skills, with a data-driven approach to decision-making.
    • Strong revenue management expertise and ability to optimize business mix.
    • Proficiency in Microsoft Office and familiarity with hotel management software (e.g., Opera Sales & Catering).
    • Excellent presentation and communication skills, both written and verbal.
    • Proven ability to lead and develop high-performing teams in a dynamic environment.
    • Strong analytical skills to interpret complex data and market trends.
    • Experience in digital marketing, social media strategies, and emerging marketing technologies.
    • Ability to build and maintain strong relationships with clients, partners, and industry stakeholders.
    • Innovative mindset with a passion for continuous improvement and adaptation.
    • Flexibility to travel and adapt to changing schedules as required.
    Additional Information

    Join us at Accor, where life pulses with passion!

    As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

    By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

    You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

    You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

    Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

    Hospitality is a work of heart,
    Join us and become a Heartist.

    #J-18808-Ljbffr

    E-Commerce & Digital Marketing Manager

    20-May-2025
    Mandarin Oriental | 55226 - Bang Rak, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Mandarin Oriental


    Job Description

    Major responsibilities

    • Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
    • Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
    • Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
    • Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
    • Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
    • Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
    • Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
    • Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
    • Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
    • Reporting and Analysis of Web Direct & Indirect performance for the hotel.

    Qualifications and Requirements:-

    • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
    • Good computer literacy skill
    • Good interpersonal skills
    • Bachelor’s Degree in hotel management or relevant.
    • Minimum 3 years of related experience working in hospitality industry.
    • Possess good leadership skills and team player.

    E-Commerce & Digital Marketing Manager

    20-May-2025
    Hotel Mandarine Regency | 55229 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Hotel Mandarine Regency


    Job Description

    Major responsibilities

    • Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
    • Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
    • Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
    • Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
    • Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
    • Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
    • Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
    • Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
    • Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
    • Reporting and Analysis of Web Direct & Indirect performance for the hotel.

    Qualifications and Requirements:-

    • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
    • Good computer literacy skill
    • Good interpersonal skills
    • Bachelor’s Degree in hotel management or relevant.
    • Minimum 3 years of related experience working in hospitality industry.
    • Possess good leadership skills and team player.

    Asst. Director of Sales (BKK based)

    20-May-2025
    M Social Hotel Phuket | 55225 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    M Social Hotel Phuket


    Job Description

    • Email: msp.recruit@millenniumhotels.com
    • Tel: 076601999, 076601801, 076601802

    โรงแรม, ที่พัก

    โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
    สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
    เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
    ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)

    สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
    เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
    ไปยังอีเมล์ msp.recruit@millenniumhotels.com

    M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!

    ENGINEERING

    HUMAN RESOURCES
    • นักศึกษาฝึกงานทุกแผนก (10)
    SECURITY
    • Security Officer (3)
    • Security Supervisor (2)

    SALES AND MARKETING

    FRONT OFFICE

    FOOD AND BEVERAGE
    • Restaurant Manager (1)

    รายละเอียด

    Based on Bangkok

    แผนก:

    SALES AND MARKETING

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    ฝ่ายทรัพยากรบุคคล

    อีเมล์:

    msp.recruit@millenniumhotels.com

    เบอร์ติดต่อ:

    076601999

    ลงประกาศเมื่อ:

    19 พ.ค. 68

    Assistant Operations Manager (F&B MICE)

    20-May-2025
    Resorts World at Sentosa Pte Ltd | 55316 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Primary Responsibilities:

    • Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively in achieving MICE's plans and goals

    • Ensure memorable and exceptional experiences for all guests and customers with creative and innovative ideas and concepts with a strong guest recognition system/program

    • Monitor and collaborate with the Culinary team to achieve and maintain a healthy food cost, efficiency and/or profitability

    • Ensure all guest areas are kept and maintained in a spotlessly clean and comfortable state, and proper work areas are provided for team members and kept and maintained in a safe, clean, tidy and organized environment

    • Provide coaching and guidance to F&B team and fulfill all training needs for their future development

    Requirements:

    • Preferably certificate in F&B/Hospitality Management

    • Minimum 2 years' experience at a managerial level, preferably having F&B banquet experience

    • Knowledge of various drink recipes and beverage service standards

    • Good interpersonal and communication skills with cheerful personality

    Senior Sales Manager

    19-May-2025
    Crowne Plaza Hotel Changi Airport | 55213 - Changi, East Region
    This job post is more than 31 days old and may no longer be valid.

    Crowne Plaza Hotel Changi Airport


    Job Description

    As Senior Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

    A little taste of your day-to-day

    Every day is different, but you’ll mostly be:

    • Interfaces with operations on a timely basis

    • Maintain regular contact with IHG hotels in Singapore and regional reservation office

    • Build rapport and strong relations with employees and potential clients

    • Entertain clients and provide proper customer service

    • Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel

    • Plan and conduct familiarization tours and site inspections

    • Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan

    • Achieve sales targets and drive results positively to attain highest possible sales for hotel

    • You are in charge in managing wholesale and corporate accounts

    What we need from you

    • A minimum qualification in Diploma 

    • At least 3 years of experience in the a supervisory level, including management experience

    • Strong knowledge of local businesses and business trends required  

    What you can expect from us

    We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

    Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

    IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

    So, join us and you’ll become part of our ever-growing global family.

    Revenue Manager

    19-May-2025
    Cross Vibe Chiang Mai Decem | 55164 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Cross Vibe Chiang Mai Decem


    Job Description

    §  Manage and maintain group and transient inventory controls

    §  Develop, monitor, and adjust sales and pricing strategies

    §  Provide critical analysis of strategies, room's statistics and demand factors

    §  Conduct competitive and demand analysis

    §  Maintain distribution channel data integrity.

    §  Excellent interpersonal and communication skills and the ability to work well with co-workers and the public.

    §  Attention to detail and organizational skills are a must.

    §  Strong time management skills and ability to prioritize work.

    §  Strong Microsoft Office skills, specifically Excel.

    §  Independently implements appropriate hotel inventory distribution strategy; maintains accurate rates and inventory allotments in the IDS/GDS/CRO and property PMS in a timely manner to promote rate parity throughout all booking channels.

    §  Develops near and long term top-line room revenue hotel forecasts upon request from the Regional Director of Revenue Management.

    Senior / Revenue Manager (Hotel)

    19-May-2025
    Frasers Property Limited | 55212 - Chinatown, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Frasers Property Limited


    Job Description

    Job Summary

    The incumbent will oversee the Reservations, Channel distribution and Marketing Communication team on day-to-day operations for Capri by Fraser, China Square.

    Job Description

    • Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations includes daily pick-up analysis, strategy analysis & adjustments, historical data & future trend analysis.

    • Must possess the knowledge of business profitability and evaluate business from local accounts and groups to provide input to future rate setting and negotiation. These include monitor competitor pricing, update, analyse and communicate group, wholesales, and transient pace to ensure the hotel is correctly positioned for each market segment.

    • Oversee strategy for brand website and all 3rd party distribution by supervising Channel Distribution Executive and Reservation Head. These include managing:

      • Implement daily hotel rates on various online/offline travel agencies, GDS platform and hotels’ websites.

      • optimizing room inventories through e-distribution channels and rapport buildings with OTAs (B2C) and e-commerce partners. Must develop and maintain partnerships with third party business partners that lead to incremental revenue growth.

    • Oversee Marketing Communication team in managing digital marketing strategy and execution across marketing channels (Social, Web, Content, Email, Display, Search) as well as across ad platforms.

    • Conduct assessment and reporting on the performance of all digital marketing campaigns.

    • Strategizing with corporate office and Cluster Marcom by observing latest trends and best practices in terms of online/digital marketing and implement effective channel promotions and GDS media campaigns to pursue aggressive growth targets.

    • Regularly check the input and the quality of data (segmentation, denials tracking, etc) and work with Reservation head and Channel Distribution Executive to ensure all related systems are configured correctly, validated, and efficient including RMS/PMS/CRS/CRM/Channel management/Booking engine etc.

    • To facilitate/conduct weekly revenue and marketing meeting and generate and analyse reports for meetings, displaying key facts/trends etc. on market insights to ensure all relevant team members such as reservation and sales are actively engaged in revenue decisions.

    • Inspire, coach, and motivate team to achieve company goal. Must constantly solicit input from subordinate and give timely and specific feedback regarding job performance and conduct regular briefing/ staff training

    • Participate in preparing budgets, business plans and perform forecasting revenue adjustments. Update monthly report including analysing overall monthly hotel performance and provide summary report with recommendations to improve long term strategies for public segment.

    • Working closely with corporate office & cluster team in ensuring efficient utilization of all systems, in line with Frasers’ best practice and standard operating procedures

    Job Requirements

    • Diploma / bachelor’s degree in business management, Finance or relevant

    • Minimum 5 years of working experience preferred with revenue, channel distribution or reservation background.

    • Must possess strong passion for revenue management and strong analytical ability.

    • Meticulous and sharp with numbers

    • Good communication skills and possess good leadership traits.

    • A good team player

    • Self-motivated and self-disciplined

    • Has good knowledge of PMS and CRS.

    • Preferably with Channel Management an GDS knowledge and experiences

    Group Director of Revenue Management and Distribution

    19-May-2025
    Regal Hotels International | 55168 - Hong Kong Island
    This job post is more than 31 days old and may no longer be valid.

    Regal Hotels International


    Job Description

    Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

     

    Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

     

    Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

    Position Summary:

    Regal Hotels Group is seeking a strategic and forward-thinking Group Director of Revenue Management and Distribution to lead revenue strategy across its diverse portfolio of 12 hotels under the Regal, iclub, and Regala brands. Based at the corporate office in Hong Kong, this senior leadership role is responsible for maximising top-line performance through dynamic pricing, distribution optimisation, and the digital transformation of core systems, including the Property Management System (PMS) and Revenue Management System (RMS).

    Job Responsibilities:

    Strategic Leadership

    • Develop and implement group-wide revenue management strategies aligned with brand positioning and evolving market conditions.

    • Lead the digital transformation of revenue-related systems, including the assessment and implementation of next-generation PMS, RMS, CRS, and business intelligence platforms.

    • Collaborate with brand, sales, and operations leadership to ensure pricing and distribution strategies enhance the guest experience and uphold brand integrity.

    Revenue Optimisation

    • Oversee pricing, inventory control, and demand forecasting across all properties.

    • Analyse market trends, competitor performance, and booking patterns to identify revenue growth opportunities.

    • Monitor and drive key performance indicators (KPIs), including RevPAR, ADR, occupancy, and channel mix.

    Distribution Management

    • Optimise the distribution strategy with a strong focus on direct channels, followed by OTAs, GDS, and wholesale.

    • Ensure rate parity and channel integrity across all digital platforms.

    • Manage strategic relationships with distribution partners and technology vendors.

    Team Leadership & Development

    • Lead and mentor a small corporate revenue team and provide strategic guidance to Sales and Marketing leaders at the property level.

    • Foster a culture of data-driven decision-making and continuous improvement.

    • Design and deliver training programmes to enhance revenue management capabilities across the group.

    Digital Transformation

    • Spearhead the digital transformation of revenue and distribution systems in partnership with MIS and external vendors.

    • Ensure seamless integration, scalability, and future-readiness of all platforms.

    • Champion innovation in automation, AI-driven forecasting, and dynamic pricing models.

    Job Requirements:

    • Bachelor’s degree in Hospitality, Business, Economics, or a related field; MBA preferred.

    • Minimum 10 years of progressive experience in revenue management, with at least 5 years in a corporate or multi-property leadership role.

    • Proven success in digital transformation and innovation within the hospitality sector.

    • Strong analytical, strategic thinking, leadership, and communication skills.

    • In-depth knowledge of the Hong Kong hospitality market and regional travel trends.

    • Proficiency in PMS, RMS, CRS, channel management, and BI tools (e.g., Opera Cloud, Cambridge, IDeaS, Duetto, SynXis, OTA Insight).

    We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
     
    Regal Hotels International Limited
    Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
    Fax: 2895-5766

    Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

    Event Sales Manager25082079

    18-May-2025
    Marriott International | 55101 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

    CORE WORK ACTIVITIES

    Managing Event Logistics and Operations

    • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

    • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

    • Adheres to all standards, policies, and procedures.

    • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

    • Manages group room blocks and meeting space for average to large-sized assigned groups.

    • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

    • Uses his/her judgment to integrate current trends in event management and event design.

    • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

    • Participates in customer site inspections and assists with the sales process as necessary.

    • Performs other duties as assigned to meet business needs.

    • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

    Ensuring and Providing Exceptional Customer Service 

    • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

    • Empowers employees to provide excellent customer service.

    • Sets a positive example for guest relations.

    • Coordinates and communicates event details both verbally and in writing to the customer and property operations.

    • Makes presence known to customer at all times during this process.

    • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

    • Follows up with customer post-event.

    • Responds to and handles guest problems and complaints.

    • Uses personal judgment and expertise to enhance the customer experience.

    • Stays available to solve problems and/or suggest alternatives to previous arrangements.

    • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Ensures hourly employees understand expectations and parameters for event activities.

    Leading Event Management Teams

    • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

    • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

    • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

    Supporting and Coordinating with the Sales and Marketing Function

    • Assists in the sales process and revenue forecasting for customer groups.

    • Up-sells products and services throughout the event process.

    • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

    Conducting Human Resources Activities

    • Reviews comment cards and guest satisfaction results with employees.

    • Observes service behaviors of employees and provides feedback to individuals and/or managers.

    • Assists in the development and implementation of corrective action plans.

    • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

    • Works with the property staff and customers to address operational challenges associated with his/her group.

    • Performs other duties as assigned to meet business needs.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Director of Sales & Marketing25081761

    18-May-2025
    Sheraton Manila Bay | 55125 - Manila City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Sheraton Manila Bay


    Job Description

    JOB SUMMARY

    Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

    CANDIDATE PROFILE 

    Education and Experience

    Required:

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

    Preferred:

    • 4 year college degree.

    • Demonstrated skills in supervising a team.

    • Lodging sales experience.

    • Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. 
     

    CORE WORK ACTIVITIES

    Managing Sales Activities

    • Manages the development of a strategic account plan for the demand generators in the market.

    • Manages the property's reactive and proactive sales efforts.

    • Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.

    • Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

    • Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.

    • Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

    • Attends sales strategy meetings to provide input on weekly and overall sales strategy.

    • Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

    • Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

    • Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

    • Serves as the sales contact for customers; serves as the customer advocate.

    • Serves as hotel authority on sales processes and sales contracts.

    • Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.

    • Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

    • Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

    • Supports the General Manager by coordinating crisis communications.

    • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    • Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

    • Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

    • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

    • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

    • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.

    • Interfaces with regional marketing communications for regional and national promotions pull through.

    • Performs other duties, as assigned, to meet business needs.

    Building Successful Relationships

    • Develops strong partnerships with local organizations to further increase brand/product awareness.

    • Develops and manages internal key stakeholder relationships.

    • Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.

    • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.

    • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

    • Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

    Leadership

    • Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.

    • Develops sales goals and strategies and verifies alignment with the brand business strategy.

    • Executes the sales strategy in order to meet individual booking goals for both self and staff.

    • Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.

    • Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.

    • Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.

    • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.

    • Creates effective structures, processes, jobs and performance management systems are in place.

    • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

    • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.

    • Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.

    • Supports tools and training resources to educate sales associates on winning catering solutions.

    • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.

    • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.

    • Transfers functional knowledge and develops group sales skills of other discipline managers.

    • Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

    • Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

    • Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Revenue Manager

    17-May-2025
    Grand Hyatt | 55108 - Manila City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Grand Hyatt


    Job Description

    Summary

    Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

    We are seeking a seasoned Revenue Analyst who will provide the management with marketing intelligence to support informed decisions that result in an increase in the hotel’s overall revenue and maximize profitability.

    In this role, you will be responsible to perform revenue management analysis functions to produce reports that support the evaluation of the Hotel's business strategies, provide guidance and support for sales and marketing initiatives that are aimed at meeting the needs of the hotel and to produce accurate revenue forecasts that help set goals.

    Qualification

     Ideal candidates would have held a similar role in luxury hotels for at least 3 years, and shall possess the following qualities:

    • Previous experience as a Revenue Analyst or similar position
    • Strong analytical skills with proficiency in revenue management software and Microsoft Excel.
    • Excellent communication and interpersonal skills.
    • Proven ability to work collaboratively in a team environment.
    • Knowledge of current market trends and competitive landscape and social media.

    Director of Sales ( Mumbai )

    17-May-2025
    Accor Asia Corporate Offices | 55088 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description

    Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery.Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

    Job Description

    • Job Location will be Mumbai based
    • Responsible of leading, directing and motivating the Sales team to ensure yearly sales budget is achieved and surpassed.
    • Responsible for implementing management standards and quality guidelines in the Department set by the Director of Sales & Marketing.
    • To assist the Director of Sales & Marketing in the preparation of the yearly revenue & expense budget.
    • To actively lead the Department’s financial and administrative activities to ensure that yearly revenue budgets are surpassed.
    • To assist DOSM andDRM with accuracy of revenue forecasting with most updated segments and market information.
    • Responsible for Room Sales of managed accounts in MICE segment including all group bookings in both rooms and banqueting.
    • With the guidance of the Director of Sales & Marketing, lead the Sales team’s financial, administrative and operational procedures to ensure the annual revenue and expense budgets are achieved.
    • To prepare accurate administration reports such as sales call schedules, sales call reports, month-end and other reports are submitted on time to DOSM.
    • To ensure each member of the Sales team is enrolled in Accelerate Program, each is aware of their incentive goals and updated with their monthly achievements.
    • To set key performance indicators linked to budget and holding the sales team accountable for results.
    • To review performance of the sales team, commending strengths and pointing out areas for improvement.
    • To manage the top producing accounts within the MICE segment ensuring targets are met.
    • To conduct sales calls with the team.
    • To implement strategies to run the Sales team in an effective and efficient manner.
    • To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
    • To encourage the sales team to cross sell other AccorHotels properties.
    • To organize team building activities to promote team work and camaraderie in the Sales team.
    • To ensure the Sales team has great relations with all AccorHotels Global Offices.
    • To personally meet and greet all site inspections in the hotel.
    • To lead the team in increasing the group conversion ratio of the hotel.
    • To be updated of all market trends and consult the DOSM for possible actions.
    • To be knowledgeable of all fire, health, safety, emergency and security procedures in the hotel.
    • To represent the hotel in trade shows, road shows and business trip to build and maintain strong relationships with clients.
    • To empower the team to take initiatives in their current roles.
    • To constantly guide the Sales team, ensuring they are motivated, inspired and loyal.
    • To build trust and team work among team members.
    • To assist the Director of Sales & Marketingin recruiting new and developing talents in the team.
    • To be a good example to all team members in terms of work & life balance, time management and quality of work.
    • To train, coach and develop the team.
    • To recognize and celebrate the success of team members in a timely manner.
    • To implement duties, projects and other assignments assigned by the DOSM.

    Personal Attributes

    • Excellent understanding of luxury market
    • Excellent understanding of all hotel departments
    • Professional sales and presentation skills
    • Knowledge of basic accounting, math skills and analytical capabilities required.
    • Extensive knowledge of sales skills and revenue management
    • Ability to assess/evaluate employee’s performance fairly.
    • Must have strong interpersonal skills with attention to details
    • Strong written and verbal communication skills
    • A leader with a positive attitude
    • Strategic thinking combined with the ability to move strategy to action
    • Problem solving skills
    • Managerial / Leadership skills
    • Self-motivated, creative and confident, with a highly energetic personality
    • Creative, independent, and manages stress gracefully
    • Ability to meet deadlines consistently
    • Pro-active and taking initiative
    • Must be organized and ability to work and follow systems and procedures
    • Must be adaptable to change of strategy, ideas, systems etc.
    • Must be guest service oriented
    • Proficiency in organizational planning with the ability to multi-task

    Qualifications

    • Minimum 5 years experience in sales position, preferably at an international luxury 5 star hotel
    • Degree/Diploma in Hotel Management / Business Administration
    • Strong knowledge of Opera & Microsoft Office
    • Understands the local culture and have worked in the region
    • Fluency in English, written and spoken, is preferred

    Additional Information

    Benefits

    • An opportunity to be with world’s preferred hospitality company
    • Captivating and rewarding experience working alongside passionate professionals
    • Range of exclusive Heartist Benefits
    • Develop your talent through learning programs by Academy Accor.
    #J-18808-Ljbffr

    Director of Sales

    16-May-2025
    Shangri-La's Boracay Resort & Spa | 55011 - Manila City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La's Boracay Resort & Spa


    Job Description

    Edsa Shangri-La Manila

    Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

    We are hiring for a Director of Sales.

    As a Director of Sales, we rely on you to:

    • Lead the sales team in the design and implementation of sales strategies with an objective to maximise hotel revenue
    • Participate in business reviews and annual budget process
    • Share and present hotel performance to the hotel senior leadership team as well as the regional sales teams on a monthly basis
    • Lead and motivate the sales team
    • Drive sales and service standards of the team
    • Be responsible for effective implementation and compliance of all corporate standards
    • Take responsibility for overall branding, revenue and sales channels optimisation of the hotel

    We are looking for someone who:

    • Has a passion for Sales and Marketing
    • Excellent presenter and communicator 
    • Is self-driven, goal-oriented, able to challenge the status quo
    • Upholds professional values, ethics and integrity at all times 
    • Enjoys crafting creative and best-fit solutions
    • Thinks outside of the box whilst leading change in the hotel
    • Preferably has a Bachelor's degree or relevant experience in a similar role
    • Understands the global market and local environment
    • Communicates and writes with fluency in English (as well as the local language)
    • Has strong interpersonal skills

    If you are the right person, what are you waiting for? Click the apply button now!

    Event Sales Manager - The Singapore EDITION25081075

    16-May-2025
    The Singapore EDITION | 55021 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    The Singapore EDITION


    Job Description

    JOB SUMMARY

    Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

    CORE WORK ACTIVITIES

    Assisting in Managing Meetings and Special Events Operations and Budgets

    • Researches and analyzes new products, pricing and services of competition.

    • Assists in apprising property of all groups that will impact property operations.

    • Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.

    • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.

    Managing Profitability

    • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

    • Creates opportunities to upsell during event planning.

    • Assists in managing department controllable expenses to achieve or exceed budgeted goals.

    Ensuring Exceptional Customer Service

    • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

    • Sets a positive example for guest relations.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Responds to and handles guest problems and complaints.

    • Empowers employees to provide excellent customer service.

    • Ensures employees understand expectations and parameters.

    • Strives to improve service performance.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

     
    But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

     
    We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Director of Sales

    16-May-2025
    Central Group (Centara Hotels & Resorts) | 54999 - Ubon Ratchathani
    This job post is more than 31 days old and may no longer be valid.

    Central Group (Centara Hotels & Resorts)


    Job Description

    BASIC FUNCTION:
    To act as the sales and marketing representative in the hotel, ensuring efficient
    communication between the hotel and the sales office, representing the hotel in the
    local trade and travel community and overseeing the successful coordination of all
    group and meeting activities.


    DUTIES AND RESPONSIBILITIES:
    I. Directs and controls the activity of the Sales Department, ensuring the efficient administration and execution of all group, meeting and seminar activities.
    2. Liaises with the sales and marketing offices and the hotel operations regarding organisational aspects of group meeting and seminars to ensure the successful planning and execution of these events.
    3. Responsible for overseeing activities of all in house groups ensuring events are executed as planned and customer expectations are met.
    4. Conducts site inspections on behalf of sales and marketing for corporate organizations and travel agencies.
    5. Assists in the preparation of the hotel's annual budget, and helps to maximise the yield of the hotel and control departmental expenses.
    6. Conducts off-site activities including sales calls, sales meetings and public relations activities.
    7. Provides leads and information to the sales and marketing offices regarding
    business potential, competitor activities and new products, services and activities within the hotel.
    8. Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
    9. Maintains supplies of brochures, slides and relevant material and re-orders when required.
    10. Prepares and issues client proposal letters, thank you letters and any additional correspondence as necessary


    CRITERIA:
    1. Bachelor or Master Degree in related field
    2. Minimum 3 years in Sales & Marketing at management level in International hotels.
    3. Strong leadership and organisational skills.
    4. Strong administrative skills, along with excellent communication and negotiation skills.
    5. Ability to develop effective motivational strategies.
    6. Open minded with good understanding of large, multi-cultural organizational structures.
    7. Computer literate
    8. Good health, mature and pleasant personality and neat appearance

    Page 7 of 8 in Management Sales & Marketing Jobs

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