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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

BIDEFORD HOUSE PTE. LTD.

Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.

Job Responsibilities

• Coordinate the overall lobby activity.
• Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
• Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
• Lead the daily team briefing in the absence of Front Office Manager.
• Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
• Motivate and track team members monthly up selling results
• Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
• Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.

Job Requirements

• Relevant work experience in the hospitality industry, including previous supervisory or management roles.
• Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
• Commited to delivering exceptional customer service is crucial.
• Experience in handling guest complaints and maintaining a positive guest experience.
• Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
• Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
• Familiar with health and safety regulations and the ability to enforce them.

THE INN AT TEMPLE STREET

Job Description

Responsibilities

• Handle reservations through telephone, faxes & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, overseas calls, etc
• Be familiar of the hotel’s room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

Requirements

• At least 1 year experience
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

Benefits

• Will be cover under Group Medical Insurance
• Additional monthly performance Bonus
• Central working location

THIRTY SIX BREWLAB PTE. LTD.

Job Description

Job Scope:

• Manage a specific section of the kitchen (grill, salad, etc.)
• Prepare and plate dishes according to recipes and standards
• Maintain cleanliness and proper food handling practices
• Assist in stock checks and kitchen prep
• Work closely with team to ensure smooth kitchen flow

Requirements:

· Min 2 years’ experience required

· Must be reliable, hardworking, and a team player

· Ability to work efficiently under pressure

THIRTY SIX BREWLAB PTE. LTD.

Job Description

Job Scope:

• Assist the Head Chef in managing daily kitchen operations
• Oversee food preparation and ensure consistency and quality
• Supervise and support junior kitchen staff
• Step up in the absence of the Head Chef
• Maintain kitchen hygiene and organization

Requirements:

· Min 2 years’ experience required

· Must be reliable, hardworking, and a team player

· Ability to work efficiently under pressure

THIRTY SIX BREWLAB PTE. LTD.

Job Description

Job Scope:

• Lead the entire kitchen team and daily operations
• Design and maintain the menu with seasonal and creative offerings
• Manage food cost, quality control, and kitchen inventory
• Ensure hygiene and food safety standards are upheld
• Train and mentor kitchen staff
• Coordinate closely with front-of-house for seamless service

Requirements:

· Min 2 years’ experience required

· Must be reliable, hardworking, and a team player

· Ability to work efficiently under pressure

Oxford Hotel Pte Ltd

Job Description

Roles & Responsibilities

As a Duty Manager, you will assist the Department Head in the daily operations of Front Office, deliver service excellence to customers and maximize room revenue, in line with the hotel’s operating standards and policies.

Responsibilities:

• Familiar with our policies and procedures concerning reservations, room assignments, charges & credit, security, service delivery standard.

• Responsible for the efficient operation of the Front Office.

• Able to supervise and lead junior staff in the department.

• Able to resolve guest conflicts efficiently and diplomatically to maintain goodwill while complying with the hotel's policies.

• Able to liaise effectively with other departments and work as a team.

Requirements:

• 2 years prior experience

• Singaporeans/PR only

AlwaysHired Pte. Ltd.

Job Description

F&B Management Trainee (Islandwide / UP$3500 / Quarterly Bonus) 

Benefits

• Quarterly Bonus
• Career progression
• Fast Hiring
• Staff Meal Provide

Job scope 

• Provide Customer Service
• Receive and process payments
• Prepare monthly report
• Other ad-hoc duties as necessary

Working Hours: 
Retail Hour (9-10Hour per Day)

Work Pattern 
5/6/5/6

Working Location: 
Islandwide 

Pay Details

Salary Up to $3500

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Be rewarded with endless continuous growth opportunities, recognition, rewards and make an impactful difference to others !

Ong Shao Yong (Calvin)  
Registration Number: R23117407
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Jusdelish Group Pte Ltd

Job Description

Job Scope:

As a Senior Restaurant Manager, you will be responsible for the overall operations and performance of a single restaurant outlet. You are expected to lead by example, ensuring excellence in service, food quality, team performance, and guest satisfaction.

Key Responsibilities:

• Full Outlet Management: Oversee daily operations of the restaurant, ensuring smooth and efficient service in all areas.

• Staff Management: Lead, train, schedule, and motivate all team members to maintain a high-performance work environment. Handle recruitment, onboarding, and performance reviews.

• Business Strategy & Growth: Develop and implement strategies to drive revenue, improve customer experience, increase repeat business, and achieve outlet KPIs.

• Customer Service Excellence: Ensure high levels of customer satisfaction through prompt and professional service, quick issue resolution, and consistent quality standards.

• Cost & Inventory Control: Monitor and manage food and labor costs, stock levels, ordering, and wastage to maintain profitability.

• Compliance & Standards: Enforce all health, safety, hygiene, and food handling standards in accordance with regulatory and company policies.

• Reporting & Communication: Report directly to upper management/owners. Provide regular updates on outlet performance, challenges, and initiatives.

• Training & Development: Conduct ongoing training and coaching for staff to build a capable and service-driven team.

• Problem-Solving & Decision-Making: Handle operational challenges swiftly, maintaining service continuity while addressing any internal or external issues effectively.

Requirements:

• Proven experience in managing a full-service restaurant or similar F&B outlet

• Strong leadership, communication, and people management skills

• Ability to work under pressure and handle demanding situations professionally

• Business-minded with a proactive approach to sales and operations

• Willing to work on weekends and public holidays as part of a 6-day workweek

MODU K PTE. LTD.

Job Description

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

MODU K PTE. LTD.

Job Description

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

1-Soleil

Job Description

Job Description:

• Adhere to and maintain service sequences execution as per outlet’s SOP.
• Acquires guests’ feedback to assist the Operations Manager in identifying shortfalls and strategize areas of improvement.
• Assisting the outlet’s management by following up on relevant pending operational needs pertaining to stock control, HR matters and FFE.
• Provide support to ensure end of shift Daily Sales Report and cashier reconciliation are done and reported accurately in line with company policies and procedures.
• Liaising with the Operations Manager to ensure that OJT assigned is carried out accordingly and timely aligned with HR OJT’s procedures.
• Ensure trainees are trained on various job tasks as specified in accordance to outlet’s operational needs and demands.
• Provide a fair and just assessment of trainee’s OJT performance to Operations Manager.
• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Supporting all new company’s policy & procedures that has been released by ensuring that all other staff are kept updated.
• Supporting the Operations Manager by ensuring all disputes and disciplinary actions are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Supporting the Operations Manager in monitoring team member scheduling to maintain labour cost as per budget.
• Ensures event requirements delegated by Operations Managers are met and all issues are reported immediately.
• When assigned; attend EO meeting and ensures timely operational plans and necessary liaison is made in expediting the event’s requirements.
• Coordinate with senior team members on manpower requirement and requisition if any.
• Ensure sales transactions are carried out accurately and in accordance to company’s policies and procedures.
• Ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Conduct periodical checks of the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

AI ZI CRISPY PASTRY (AI ZI XIAN BING)

Job Description

AI ZI CRISPY PASTRY (AI ZI XIAN BING) is hiring a Full time Assistant Outlet Manager role in Outram, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $3,500 - $3,800 per month

BAKERY Outlet Manager  / Bakery Executive - AI ZI CRISPY PASTRY (Singapore)

Join Our Team & Help Create a Deliciously Crispy Pastry Legacy!

AI ZI CRISPY PASTRY, a thriving bakery renowned for its uniquely crispy pastries, is seeking an experienced Outlet Manager to join our team in Chinatown, Singapore. If you are a passionate, proactive, detail-oriented leader with a love for the baking industry, we invite you to apply!

Responsibilities:

• Oversee daily outlet operations, including sales, inventory, and cost control.

• Lead and manage the outlet team, ensuring efficient collaboration and high-quality service.

• Enhance customer satisfaction and build strong customer relationships.

• Supervise and maintain outlet cleanliness, hygiene, and overall image.

• Develop and implement outlet sales targets and marketing strategies.

• Manage daily operations including staff scheduling, inventory management, and cost control.

• Ensure compliance with company standards and regulations.

Requirements:

• Minimum 2 years of experience managing a bakery outlet, with a thorough understanding of outlet operations.

• Excellent leadership and team management skills, able to effectively motivate and guide team members.

• Strong communication and customer service skills, capable of handling customer complaints and building positive relationships.

• Meticulous attention to detail, ensuring outlet cleanliness, hygiene, and overall presentation.

• Proven sales and marketing abilities, capable of developing and implementing sales targets and marketing strategies.

• Proficiency in using POS systems and other relevant software.

• Strong time management and problem-solving skills.

Compensation and Benefits:

• Basic Salary Range: SGD 3500-3800/month (depending on experience)

• Monthly Performance Bonus: Additional incentives based on outlet performance.

• Work Schedule: 6 days a week, specific hours to be discussed.

• Monthly Rest Days: 4 days

• Annual Leave, Sick Leave, and Bonus after probationary period.

The Pan Pacific Hotel Singapore

Job Description

Position summary:

A candidate in this position will ensure include the overall cleanliness of the hotel and surroundings are maintained at the highest standards in the most cost effective and productive manner. Proper monitoring of guest supplies and cleaning supplies lead the team to create a memorable experience for the guest. Assist the Executive Housekeeper as needed. 

Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare. 

Key Responsibilities:

Learning and Development:

• Educating Housekeeping associates in their respective roles and their continual development in their respective career path.

• Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression. 

• Schedule and conduct daily communications meeting with the associates to enable a free two-way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel/Resort. 

• Sharing of Trustyou scores, NPS, TripAdvisor and comments to the associates and take appropriate action to rectify immediately.

• Know and promote and educate the “Ten Foot Rule” 

Projects:

• Monitoring and ensure a continual comprehensive preventative maintenance programme for the entire hotel.

• Ensure the maintenance and upkeep for all equipment used in the Housekeeping Department. Ensuring the completion of all work orders pertaining to Housekeeping Department.

• Yearly inventories to be carried out for all housekeeping equipments.

• Assist in overseeing all external contractors to ensure they are working in line with the local policies.

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.

• Implementation and maintenance of an Environmental friendly approach to all aspects of the Housekeeping department. Ensure a conducive and happy working environment for the associates. Promote two ways communication within the department.
   

Service Standardization:

• Maintain a high level of guest service and ensure rapid and professional response to all guest requests.

• Supervising the Rooms Operation Management System. The scope would include Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.

• Support and assign Associates as required to meet guest service demand.

• Assist in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.

• Carry out regular inspection to work areas performed by Housekeeping associates. Inspect VIP arrival rooms and ensure all are in order prior to arrival. Offer action plan to achieve service excellence.

• Conduct weekly room inspection with Team Leader and Room Attendants to ensure service standards are maintained. 

• Ensure active implementation and enhance to corporate branding and brand standards. Under the role of brand standard mentor and continue to develop and tried to deliver higher standard of guest expectation.

• To set a good hygiene practise set based on fundamental cleaning principles to achieve 0 defects results. 

Requirements:

• Proven experience in a supervisory role within housekeeping, with experience in a 5-star hotel would be an advantage.

• Knowledge of cleaning techniques, procedures, and products.

• Diploma in Hotel Management or a related field is preferred.

Horizon Hotels & Suites Limited

Job Description

Horizon Hotels & Suites Limited is looking for an enthusiastic student trainee. Join our dynamic team and gain valuable experience in the hospitality industry!

Requirements

• An undergraduate currently enrolled in a degree or diploma in Hospitality or Tourism Management

• Good initiative with excellent interpersonal and communication skills

• Willing to learn with positive attitude
   

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or Whatsapp 9829 4997 or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Horizon Hotels & Suites Limited

Job Description

Horizon Hotels & Suites Limited is a member of CK Asset Group. To cope with continuous growth, we now invite energetic and highly motivated candidates who aspire to develop a career in hospitality industry to join our 24-month all-rounded development program. 

As a Management Trainee, you will undergo a 24-month all-rounded development program which equips you with the knowledge and skills necessary to build a bright career within the organization. You will be trained and rotated in our different operations including Sales, Front Office, Administration etc to involve the day-to-day hotel operations.  Upon successful completion of the program, you will be equipped to perform all supervisory duties of hotel operations independently and thus be offered positions in supervisory / junior management level or equivalent. 

Requirements:

• Tertiary education in any discipline, preferably in Hospitality or Tourism Management
• Strong desire to deliver quality service
• Ability to work under pressure with attention to details
• Strong interpersonal communication skills with good command in both written and spoken English and Mandarin
• Willingness to perform shift duties

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunities

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Horizon Hotels & Suites Limited

Job Description

Responsibilities:

• Oversee the operations of Housekeeping Department to ensure the cleanliness is up to hotel standards
• Manage a team of Housekeeping Supervisor and inspect outside cleaning contractors
• Resolve complaints concerning cleaning and maintenance quality of guest suites

Requirements:

• Secondary education or above
• Good command of spoken English and Mandarin
• Good knowledge and relevant experience in housekeeping is an advantage

Candidates with less experience will be considered as Housekeeping Supervisor

Benefits Highlight:

• Five-day Work Week
• 17 days Public Holiday
• New Staff Incentive up to HK$3,000*
• Monthly Traffic, Mobile Phone & Laundry Allowance
• Discretionary Bonus
• Full Paid Paternity Leave
• Medical Plan & Hospitalization Insurance
• Life Insurance
• Staff Discount
• On-the-job Training
• Excellent Promotion Opportunity

* New Staff Incentive is subject to terms and conditions
 

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format).  Please quote the reference of the position you apply for in all correspondences.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

Company Overview

Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.

Ami and Wood Ear

Job Description

The incumbent will assist the Chef de Cuisine in ensuring smooth day-to-day food production and operations of a specified kitchen section. He /she will also have to monitor high standards of food quality and hygiene in the kitchen.

Requirements:

• 4 years' culinary experience in hotels or western restaurants
• Well-versed in kitchen hygiene, creative, self-motivated and service-oriented
• A good team player with strong communication skills

We offer attractive remuneration package, employee benefits & staff caring items, including:

• Competitive Salary
• Meal Allowance (~HK$1,200)
• Discretionary Bonus
• Medical & Dental Benefits
• 8 Days of Holiday per Month, 14 Days of Statutory Holiday, 12 Days of Annual Leave, 14 Weeks of Maternity Leave, Paternity Leave
• Mandatory Provident Fund
• On-the-Job Training & Training Sponsorship
• Career Advancement Opportunities
• Staff Purchase Discounts
• Staff Activities such as our Christmas Party, Annual Dinner, etc.

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please email to

hrs@gd-group.hk or WhatsApp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

• 醫療津貼 Medical Insurance
• 牙科保險/福利 Dental Insurance
• 膳食津貼 Meal Allowance
• 員工折扣優惠 Staff Discount
• 晉升機會 Promotion
• 在職培訓 On-the-job training
• 侍產假 Paternity Leave

薪金 Salary

• $21,000 - $25,000 月薪 / Monthly li >

行業 Industry

• 保健 Health Care

工作種類 Job Category

• 餐飲 (客務) Catering (Guest Relations)
• 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
• 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
• 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
• 款待 / 酒店 (其他) Hospitality / Hotel (Others)

工作地點 Location

• 中環 Central

經驗要求 Experience

• 4 年或以上 / years or above

ALPHA GREY PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

ALPHA GREY PTE. LTD.

Job Description

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ALIMAMA ENTERPRISE PTE. LTD.

Job Description

Singapore typically involve greeting customers, taking orders, serving food and beverages, and ensuring customer satisfaction. These roles often require a friendly and outgoing personality, good communication skills, and the ability to work in a fast-paced environment. Responsibilities may also include cleaning tables, restocking supplies, and handling cash transactions.

Key Responsibilities:

• Customer Service:Greeting customers, taking orders accurately, and serving food and drinks promptly and courteously.
• Order Taking and Input:Entering orders into the POS system and communicating any special requests to the kitchen.
• Table Management:Setting tables, clearing dishes, and ensuring the dining area is clean and organized.
• Customer Satisfaction:Checking on customers to ensure they are enjoying their meals and addressing any concerns.
• Other Duties:Assisting with general F&B tasks, such as restocking supplies, handling cash transactions, and providing recommendations.

Skills and Qualifications:

• Communication Skills: Excellent verbal communication and interpersonal skills to interact with customers and staff.
• Customer Service Orientation: A friendly and outgoing personality, with a focus on providing positive customer experiences.
• Pace and Adaptability: Ability to work efficiently and effectively in a fast-paced environment, and adapt to changing situations.
• Basic Math Skills: Ability to handle simple calculations for payments and change.
• Food Handling: Knowledge of food hygiene practices and safe food handling procedures.

Al's Resort

Job Description

โรงแรมแอลรีสอร์ท

Job Description

Vannee GOLDEN SANDS (Koh Phangan Suratthani)

Job Description

InterContinental Kuala Lumpur

Job Description

What is the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Assistant, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day to day

• Be the warm welcome that kicks off a memorable guest experience

• Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

• Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay

• Handle cash and credit transactions

• Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes

• Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns

• Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary

• Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed

• Take pride in your appearance and place as a brand ambassador

• Always know what events and activities are on the day’s schedule

• Jump into other ad-hoc duties when your colleagues need your help

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

• Fluency in the local language - extra language skills would be great, but not essential

• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

Four Seasons Hotel Kuala Lumpur

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

As the Front Desk Manager, you will lead our front office team to deliver exceptional guest experiences from check-in to check-out. It directs and controls the activities of the Front Office (Front Desk, Concierge, Recreations, Communications & Guest Service/Bell Desk). Assures that standards are met, guests and employees are satisfied and problems are promptly resolved.  Takes actions that maximize the profit of the division.

What you will do

• Oversee daily operations at the front desk, including check-in/out procedures, room assignments, and guest inquiries.
• To work closely with the all departments in the handling of groups, VIPs, return guests, etc.  Establishes rapport with frequent visitors; keeps everyone well-informed about guests' preferences.
• Resolve guest concerns with poise and professionalism, ensuring complete satisfaction.
• Monitor and improve key performance metrics including guest satisfaction scores.
• Assist with training, scheduling, and performance reviews of team members.
• Lead, coach, and mentor front desk staff to ensure consistent service excellence.

What you bring

• Proven leadership skills and a passion for exceptional guest service.
• Strong communication, organizational, and problem-solving abilities.
• Minimum 2–3 years of front office management experience in a luxury hotel.
• Knowledge of hotel systems such as Opera is a plus.
• Exceptional interpersonal and customer service skills; a natural ability to engage and connect with guests.
• Fluent in English; proficiency in a second language (e.g., Mandarin, French, Japanese) would be advantage.

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• 5 day work week

Schedule & Hours:

• This is a full time position

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website : http://www.fourseasons.com/langkawi

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

• Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.

• Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.

• People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.

• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.

• Strong interpersonal, leadership and communication skills.

Bloomberry Resorts and Hotels Inc.

Job Description

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Ward cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

ZAHRA SG PTE. LTD.

Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Creative Eateries Pte Ltd

Job Description

This position is responsible for assisting the Executive Chef and maintaining the entire kitchen operation & ensuring consistency in work performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Maintaining the entire kitchen operation, for internal operations and onsite events

•Assisting in the planning and development of event menus and recipes

•Supervising, training and developing staff and ensuring consistency in work performance

•Ensure quality control and presentation of the food

•Ensuring proper handling and storage of all food items in accordance with the Company standards and sanitation regulations

•Maintain a planned food cost

REQUIREMENTS

•Well-versed in western cuisine, canapes setup and experienced in sit-down dinner

•Preferably to have Food Hygiene Officer Certification

•At least 2 years of related experience

AlwaysHired Pte. Ltd.

Job Description

About the company

A fast-growing international dessert brand recently launched in Singapore, offering handcrafted sweet treats made with premium ingredients and unique flavor pairings. Known for its playful take on traditional favorites and attention to quality, the brand has earned recognition in overseas food guides and is now building a strong local following through its first outlet in a central mall.

Benefits

• Located right above Novena MRT Station ✨

• 5 Days work, 44 hours per week ✨

Job Details

📌Novena
💲$3000 - $3500
🕑 11AM - 8PM (5 Days, 44 hours per week, rotating off days)

Responsibilities

• Roster scheduling for outlet employees full timers, part timers.

• Generate outlet sales revenue reports.

• Stock Taking and Ordering.

• Cashiering.

• Basic food preparation knowledge.

Requirements

• Singaporean Only

• 1 to 3 years of Food and beverage (F&B) experience in a leadership role.

• Knowledge of using POS systems is a plus.

• Basic computer knowledge

Please submit your updated resume in MS Word format by clicking the APPLY FOR THIS JOB button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Medad Wong Shen Ern
Registration Number: R25127150
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Four Seasons Hotel Singapore

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore
 

About the role

Assistant Restaurant Manager (Jiang-Nan Chun) 

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Jiang-Nan Chun.

What you will do

Supporting the Restaurant Manager in leading our Jiang-Nan Chun team to deliver exceptional dining experiences. Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives. Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly. Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge. Facilitate communication within the front-of-house team, and oversee new hire onboarding and training. Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you bring

• Minimum of 2 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.

• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.

• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.

• Skilled in building and maintaining relationships across departments and with guests.

• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer: 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

NAVA 1872 Pte Ltd (Known as The 1872 Clipper Tea Co.)

Job Description

What We Offer:

• Attractive monthly commissions

• Attendance Allowance

• Medical and Dental coverage

• Annual Performance Bonus

• Staff discounts (applicable for all the brands under BP de Silva Group)*

• Free drinks

• Fun, dynamic work environment

* T&C applies

Job Responsibilities:

• Oversee daily retail operations and implement marketing strategies to grow The 1872 Clipper Tea brand.

• Drive sales performance and ensure excellent customer service across all store channels.

• Manage store profitability (P&L), optimize inventory levels, and ensure the right product mix for different customer profiles.

• Provide sales insights and feedback to the Product Development Team to enhance product offerings.

• Lead and train the retail team to maintain high service standards and brand knowledge.

• Ensure proper stock management, visual merchandising, and overall store presentation.

• Prepare reports, monitor sales targets, and execute promotions effectively.

Job Requirements:

• Diploma/Degree in related field.

• At least 5 years of retail experience.

• Strong communication skills in English (written & spoken).

• Hands-on, results-driven, and analytical mindset.

• Excellent organizational and interpersonal skills.

• Ability to lead a team and work collaboratively.

OUE Restaurants Pte Ltd

Job Description

Located in the heart of the city, Shisen Hanten offers an elegant dining experience that blends bold Szechuan flavors with refined Japanese precision. Looking for a career in a fine-dining concept? Join us, for an exciting career ahead.

Responsibilities:

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity

· Be well equipped with the products and services the restaurant provides to assist and address guest queries

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats

· Assist guests with their baggage whenever possible

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

· Responsible for the compliance of all health, safety, and food hygiene legislation

· Be service oriented, uphold quality, sincere, intimate customer relations service

· Any other duties as assigned by Management

REQUIREMENTS

• Hardworking, self-motivated,

• Able to work well under pressure in a fast-paced environment

• Great attention to detail and creativity

• Positive attitude and team player

• Able and willing to work weekends, public holidays and on rotational shifts

• 5-day work week

Amorita Resort

Job Description

l Assigning Location: Puerto Princesa, Palawan

Job Scope:

l Responsible for the efficient and exceptional service of food and beverages, managing staff and maintaining high standards of quality. Also collaborate with vendors, handle inventory and strive to enhance overall guest satisfaction.

Qualification:

l Bachelor’s Degree in Hospitality, Food Management or any related field (preferred)

l Previous experience in foor and beverage industry, with at least 2 years in supervisory role

l Proficiency in Restaurant Management software and Point of Sale system

l Computer Literate

l Excellent in communication, team management and leadership skills.

Hilton

Job Description

An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace, Health, Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Tin Lok Xian Pte Ltd

Job Description

1.5days work $3200 6Days Work $3700

2.Plus Monthly incentive $500-$1100

3.Promotion opportunities

4.Off on weekend

Ensuring incoming staff complies with company policy

Training staff to follow restaurant procedures

Maintaining safety and food quality standards

Good Customer Service and handling complaints

Organizing schedules

Recording payroll data

Ordering food, linens, gloves and other supplies while staying within budget limitations

Supervising daily shift operations

Ensuring all end of day cash outs are correctly completed

Coordinating daily front- and back-of-house restaurant operations

Controlling operational costs and identifying ways to cut waste

Appraising staff performance

Interacting with guests to get feedback on product quality and service levels

Altro Zafferano

Job Description

Job Description & Requirements

LOOKING FOR A CHALLENGING CAREER?

WE WANT YOU!

** Great Opportunities for Learning & Career Advancement

** Attractive & Competitive Salary

** Innovative and Energetic Workplace with a Growth Mindset

JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM AT SINGAPORE’S ONLY ITALIAN ROOFTOP RESTAURANT!

** 5 days work-week; Straight-Shift

** Incentive Programme

** Medical, AWS, Meals provided

** Incentive programs; Tip sharing

** Split-shift allowance of $10 per day

Main duties and supporting responsibilities

• Provides smooth and efficient service at the Bar/Restaurant ensuring that standards are met at all times.

• Presents menu/ drinks list, answers inquiries, and makes suggestions regarding food, beverage, and service to guests.

• Takes orders & serves food and beverage to guests according to the established sequence & procedures.

• Fully conversant with all aspects of the POS.

• Ensures all food and beverage items, equipment, and other facilities in the Outlet are maintained according to the Operation Manual requirements.

• Constantly strives to satisfy all guests that patronize the Outlet.

• Takes guest orders and serves items without unnecessary delay.

• Familiar and have good knowledge of the Outlet’s Menu and Wine List.

• Up-sells beverage to increase the revenue.

• Reports any difficulties or problems to Supervisor/ Assistant Manager for a solution or follow-up actions.

• Maintains par stocks of beverages and guest supplies.

• Prepares mise-en-place according to the requirement and operation needs.

• Clears and resets counters or tables.

• Prepares and serves all beverages as requested.

• Assists in setting up/ decorating the Outlet according to the theme during special promotions or occasions.

• Ensures all beverage stock is kept in the proper storage under the appropriate temperature.

• Ensures all glasses are well polished.

• Assists in Bar stock inventory and maintains an accurate inventory record.

• Submits request for replenishing the beverage items in the Bar.

Job requirements

• At least 2 years s of working experience in a bar / related field is required for this position specializing in Food / Beverage services.

• Excellent Bartending skills.

• Well-developed knowledge of wines and other beverages.

• Guest driven & friendly

• Attention to detail is essential

• Team player, who values teamwork, has good team-building skills, and is able to communicate effectively with all levels of employees.

• Positive, motivated, passionate, and seeks opportunities to be multi-skilled and trained

• Good personal grooming & personal presentation.

• Opportunities are available for rapid career progression.

• Able to work split-shifts, weekends, and public holidays

Interested applicants are invited to apply online with a comprehensive resume, via the Apply Now button.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Craig Road Property Holdings Pte. Ltd.

Job Description

What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle all guest queries and requests
• Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Director of Rooms
• Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified
• Know of all arrivals/departures and ensure guest names are used at all times
• Know the current availability situation at any given time, and also future availability
• Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc
• Be familiar with all hotel room types, numbers, layout, locations, rates
• Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business
• Know the hotel ethos to assist with site inspections when requested
• Manage upselling opportunities, email capture and other Front Office initiatives
• Drive core values to positively impact both Employee and Guest Satisfaction scores
• Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication
• Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained
• Liaise with Front Office Manager on all issues/feedback raised in internal and external reports
• Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager
• Monitor pre-registered arrivals and ensure all no shows are checked out and charged
• Meet and welcome regular and VIP guests
• Ensure Front Door entrance is covered and all arriving guest are greeted by our team members at all times
• Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy
• Ensure compliance with hotel credit policy and Standard Financial Procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Director of Rooms, and be available for emergency call out

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Elijah Hotel and Residences

Job Description

Elijah Hotel and Residences is hiring a Full time OJT/INTERNS role in Salawag, Calabarzon. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• No experience required for this role

Unihome Suite

Job Description

Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: RM1,800 - RM2,200 per month

Job Overview:

We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.

Key Responsibilities

Guest Services & Experience

Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.

Manage guest communication via phone, email, and booking platforms.

Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.

Promptly address and resolve guest complaints or special requests professionally.

Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.

Operations & Property Management

Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.

Monitor property conditions and coordinate necessary repairs or maintenance.

Manage and restock inventory (toiletries, linens, minibar supplies, etc.).

Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.

Bookings & Revenue Management

Manage reservations across all booking platforms and direct booking channels.

Update pricing strategies based on seasonality, demand trends, and competition.

Communicate proactively with guests to minimize cancellations and no-shows.

Marketing & Guest Engagement

Assist in developing content for social media posts, stories, and email newsletters.

Implement guest loyalty programs, promotions, and partnerships with local businesses.

Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.

Qualifications & Skills:

1+ years’ Experience in hospitality, Airbnb management, or hotel operations.

Familiarity with hotel booking platforms

Strong communication and problem-solving abilities.

Willing to work weekends, holidays, and on-call shifts if needed.

Understanding of pricing, invoicing, and cost control.

ELEGANT DELICACY PTE. LTD.

Job Description

ELEGANT DELICACY PTE. LTD. is hiring a Full time Sous Chef role in Sembawang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Work pass will be provided for this role
• Expected salary: $3,800 per month
• This role is an urgent hire

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Develop, review and update of policies and procedures for Front Office operations
• Conduct and support on-going Training programs for Front Office personnel especially on-the-job training
• Ensure that the established quality standard and high level of work performance are maintained, including grooming and conduct standards and initiate disciplinary actions when necessary
• Plan and prepare the work schedule for Reception to ensure that all sections within the Front Office are adequately staffed daily according to the roster
• Conduct daily briefings and work closely with Assistant Operations Manager to implement and maintain Front Office procedures, systems and controls

Requirements:

• Minimum Diploma or Degree in Hospitality or Tourism Management
• Minimum 6 years' experience in similar capacity in a 5-star property
• Knowledge of Opera Cloud and proficiency in process management tools
• Possess good organizational and leadership skills, with an eye for detail and process improvement
• Team player who is self-motivated and able to perform under pressure
• Excellent communication, leadership, problem-solving and interpersonal skills
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint
• Able to perform shift work, including weekends and public holidays

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for all guests
• Perform room controlling duties in accordance to forecasted occupancy, VIP stays, group check ins, special requests
• Ensure the Front Office team operates with a sales attitude and all Team Members are aware of the resorts-wide sales opportunities
• Maintain the confidentiality of all guests and business practices of the Resort

Requirements:

• Minimum Diploma in Hotels/Hospitality Management or its equivalent
• Minimum 2 years' experience in the hospitality industry, preferably in 5-star hotels
• Good interpersonal skills with effective multi-tasking, time management and problem-solving skills
• Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training and coaching
• Able to perform shift work, including weekends and public holidays
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint

Resorts World at Sentosa Pte Ltd

Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities:

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Perform check-in and check-out for hotel guests in the most professional and efficient manner
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements:

• Minimum Diploma in Hotels/Hospitality Management or its equivalent
• Minimum 3 years' experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills
• Able to perform shift work, including weekends and public holidays
• Ability to use basic Microsoft Office applications - Word, Excel, PowerPoint

JIANG JI PTE. LTD.

Job Description

Key Responsibilities:

• Oversee daily stall operations, ensuring efficiency and high-quality service.
• Supervise and train staff, fostering a positive and productive work environment.
• Manage inventory, including ordering and stock control, to prevent shortages or overstocking.
• Ensure compliance with food safety and hygiene regulations as mandated by the Singapore Food Agency (SFA).
• Handle customer inquiries and complaints professionally, ensuring customer satisfaction.
• Monitor sales and implement strategies to achieve sales targets.
• Maintain cleanliness and organization of the stall at all times.

Requirements:

• Proven experience in a supervisory role within the food and beverage industry, preferably in a hawker or food stall setting.
• Strong leadership and team management skills.
• Excellent understanding of food safety and hygiene practices.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Good communication and interpersonal skills.
• Flexibility to work on weekends and public holidays.

RMR International

Job Description

A Head Chef in a catering business in Singapore plays a crucial role in overseeing kitchen operations, ensuring the quality of food, and managing a team of chefs and kitchen staff. Here are the main roles and responsibilities of a Head Chef in the catering industry in Singapore:

• Create and design menus that cater to client preferences, dietary restrictions, and the specific nature of events (e.g., corporate functions, weddings, private parties).
• Adapt the menu based on seasonality, availability of ingredients, and current food trends.
• Collaborate with clients to understand their requirements and customize dishes to meet their needs.

• Oversee all aspects of food preparation and cooking to ensure consistency and high quality.
• Manage cooking processes, including portion control, to maintain the best standards of taste and presentation.
• Ensure proper cooking techniques are followed and ensure the quality of every dish before it leaves the kitchen.

• Lead, supervise, and train kitchen staff, including sous chefs, line cooks, and kitchen assistants.
• Assign specific tasks and oversee their completion, ensuring efficiency and consistency.
• Foster a positive work environment, encourage teamwork, and ensure the staff follows health and safety protocols.
• Schedule shifts and manage staffing levels according to the volume of orders and events.

• Manage inventory by ordering ingredients, overseeing stock rotation, and ensuring the kitchen has the necessary supplies for daily operations.
• Work closely with suppliers to ensure high-quality and cost-effective sourcing of ingredients.
• Keep track of inventory to minimize waste and control food costs.

• Ensure that all food is prepared according to established standards and food safety regulations (Singapore has strict food safety standards set by the Singapore Food Agency).
• Conduct regular quality control checks on food presentation, taste, and hygiene.
• Maintain cleanliness and organization in the kitchen, ensuring it meets all health and safety regulations.

• Manage food costs and budgets, ensuring that catering services remain profitable without compromising quality.
• Monitor food and labor costs and adjust menu items and staffing as necessary to stay within budget.
• Review financial performance and implement strategies to reduce waste and control expenses.

• Communicate with clients to understand their needs and preferences.
• Oversee the execution of catering events, ensuring food is delivered on time and meets the event's requirements.
• Provide recommendations on food choices, service styles, and presentation.

• Enforce strict adherence to food safety regulations and best practices.
• Ensure proper handling, storage, and preparation of ingredients to prevent foodborne illnesses.
• Regularly train staff on safety protocols, including the use of equipment, sanitation procedures, and emergency responses.

• Collaborate with the business development team to enhance the catering brand and attract new clients.
• Help in promoting signature dishes and unique offerings to set the catering business apart from competitors.

• Resolve any issues that arise during events, such as customer complaints or unexpected challenges with the food or service.
• Work quickly under pressure to ensure the success of high-profile events and large-scale catering jobs.

• Stay updated with current food trends, new cooking techniques, and industry innovations.
• Attend workshops, food expos, and other professional development opportunities to maintain expertise.

• Keep detailed records of orders, inventory, costs, and other important business information.
• Provide reports to the management regarding kitchen operations, financial performance, and any other necessary metrics.

RAFFLES SENTOSA SINGAPORE

Job Description

JOB SUMMARY

Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.

• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,

• Extend warm and genuine greetings to all guests.

• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.

• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

• Maintain repeat guest history records and system effectively.

• Monitor the milestone programme and amenity history of guests

• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:

· Prepare guest welcome letters

· Ensure preferred amenities are placed prior guests arrival

· Attend to special requests by guests

· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests

· Prepare requisitions for amenities on a timely basis

· Ensure the entire range of services offered with the aim to maximum guest satisfaction

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Supervise and coach the Guest Experience team.

· Conduct performance review for the Guest Experience team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess strong local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

RAFFLES SENTOSA SINGAPORE

Job Description

JOB SUMMARY:

The Guest Relations Executive (F&B) is responsible for providing exceptional service to guests within the food and beverage outlets, ensuring their needs and preferences are met. You will play a key role in maintaining the guest experience, from greeting upon arrival to ensuring a seamless dining experience. Your role is to deliver personalized service, foster positive relationships, and address guest inquiries, all while promoting a high standard of service excellence.

WHAT YOU WILL BE DOING:

• Greet all guests in a warm, friendly, and professional manner as they enter the food and beverage outlets.
• Escort guests to their tables, offering menu recommendations based on their preferences and ensuring a personalized experience.
• Address guests’ needs, special requests, or concerns quickly and effectively to ensure their satisfaction throughout the dining experience.
• Make recommendations for food and beverages, answering all questions regarding the menu, ingredients, and preparation.
• Monitor guests’ satisfaction during their meal and provide immediate solutions to any issues or concerns, ensuring a positive dining experience.
• Maintain an extensive knowledge of menu items, including the ability to explain dishes and wine pairings.
• Recognize repeat guests and take note of their preferences to create a personalized service experience.
• Ensure guests feel welcomed and valued, consistently going above and beyond to exceed expectations.
• Collaborate with the F&B team, including servers, chefs, and management, to ensure smooth and efficient service delivery.
• Coordinate special requests such as dietary restrictions, celebrations, or VIP services.
• Relay any guest feedback to the management team for continuous improvement in service delivery.
• Ensure a seamless dining experience by staying alert to guest needs and maintaining communication with the kitchen and service staff.
• Ensure that all dining areas are clean, well-organized, and prepared for guests.
• Assist with reservations, guest seating, and managing table assignments, especially during peak service times.
• Maintain a professional and neat appearance, adhering to grooming and uniform standards at all times.
• Handle guest complaints and concerns with a calm and professional demeanor, providing prompt and efficient solutions.
• Take immediate action to resolve any dissatisfaction and ensure the guest leaves with a positive experience.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Excellent verbal communication skills i
• A genuine passion for delivering exceptional customer service with the ability to engage guests and meet their specific needs.
• Able to handle guest complaints and resolve issues efficiently while maintaining guest satisfaction.
• Meticulous attention to detail, particularly in ensuring guests’ preferences and special requests are properly noted and followed.
• Strong ability to collaborate with all levels of the F&B team, from kitchen staff to management, to ensure smooth and efficient service.
• At least 1 year of experience in the hospitality industry, particularly within food and beverage service, with a focus on guest relations.
• Understanding of the menu offerings, including wine and food pairings, and the ability to communicate this knowledge confidently to guests.
• Ability to manage multiple tasks and priorities in a busy environment while ensuring top-notch guest service.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required in the hospitality industry.
  

The Cre8Tive Group Pte. Ltd.

Job Description