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Restaurant and Banquet Manager

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Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

F&B Supervisor (General Posting)

30-Apr-2025
Marina Bay Sands Pte Ltd | 54087 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • As Supervisor, your role will be to assist the Management team with the following:
  • Assist the management staff in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. Leading a team of Captains, Service Attendants, Bartenders, and Hosts.
  • Provide strong presence and leadership amongst the team in absence of management Staff.
  • Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency
  • Review operating results with the team and identify opportunities to improve performance
  • Monitor all cashiering procedures are processed in compliance with accounting standards.
  • Inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness on a regular basis.
  • Review the reservation book, pre-assign designated tables and follow up on all special requests
  • Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period
  • Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business
  • Take personal responsibility to resolve guest issues
  • Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction
  • Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction
  • Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies and legal requirements
  • Responsible for coordinating training of all staff as required
  • Maintains guest profiles on a daily basis and takes appropriate actions as necessary.



Job Requirements

Education & Certification

  • Certificate or Diploma and extensive F&B experience


Experience

  • A minimum of 2 years' experience at a supervisory level in a 5-star hotel or a deluxe restaurant


Other Prerequisite

  • Basic service and operational knowledge
  • Have a well-groomed, professional appearance.
  • Willing and able to work on shifts, weekends and public holidays
  • Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

F&B Captain (General Posting)

30-Apr-2025
Marina Bay Sands Pte Ltd | 54091 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

  • Provide friendly, excellent service to all Guests by escorting them to their respective seats.
  • Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
  • Assume at all times a pleasing and helpful attitude towards each Guest.
  • Handle politely and channel all telephone messages received and handle reservations.
  • Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
  • Handle and solve any concerns and questions from customers.
  • Supervise servers to ensure excellent customer service is provided every time.
  • Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.


Job Requirements

Education & Certification

  • Diploma/Degree in hospitality or related field preferred

Experience

  • Minimum 1 year at supervisory level

Other Prerequisite

  • Food Safety, leadership training program.
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Chef De Partie

30-Apr-2025
R2 Group of Exclusive Brands | 54027 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

R2 Group of Exclusive Brands


Job Description

BE PART OF OUR TEAM!

Katherine's Cafe is looking for Chef de Partie.

  • Atleast 2years experience as Chef de Partie.
  • has strong leadership and management skills
  • Knowledge in: Team Management.

Job Types: Full-time, Permanent

 

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

 

Assistant Information Technology Manager / (Senior) Information Technology Offic

30-Apr-2025
Langham Hotels (Cordis) Limited | 54053 - Mong Kok, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Langham Hotels (Cordis) Limited


Job Description

About Langham Hospitality Group

 
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

 
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

 

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.


We are seeking a person who can be a strong support in the I.T. team.

Are you devoted to?

  • Work as a team to assist in maintaining smooth operation of in-house computer systems
  • Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

  • Related experience, preferable in hotel
  • Good communication and interpersonal skills
  • A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

Candidate with less experiences will also be considered

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Work-life balance (5-day work week)
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more
     

If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/


Personal data collected will be treated in confidence and used for recruitment purposes only.


CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400


Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

Senior Front Office Executive

30-Apr-2025
AMI Suites | 54057 - Mont Kiara, Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

AMI Suites


Job Description

Scope of Duties

  • Performs check-in, check-out, room assignment, room change procedure, and new room reservation booking and ensures all data are completely recorded in the Property Management System as per reservations.

  • Maintains cashier float and ensures accurate daily reports of all money received.

  • Provides information about hotel facilities, services, tourist attractions, transportation, restaurants and entertainment facilities to guests.

  • Records any guest comments and takes action based on level of empowerment, recording into DM log and alerts management.

  • Attends to guests’ complaints, inquiries and requests promptly, efficiently and courteously.

  • Ensures excellent service and prompt attention to all guests.

  • Ensures a smooth check-in and check-out process and maintains accurate group billings and folios.

  • To ensure all guests’ satisfaction is met by providing attentive and high-quality service that enhances AMI Suite’s reputation.

  • Responsible for the smooth and efficient operation at the Front Office Counter and ensuring warm welcomes and farewells are given to all guests.

  • Ensures security incidents and accidents are lodged, investigated and rectified to prevent future catastrophes.

  • To comply with all hotel policies, SOPs, rules and regulations.

  • Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees.

  • To make sure that the Property Management System (PMS) and other documentation are accurately recorded and managed.

  • To perform any other duties as requested by the superiors.

 

Requirements:

  • Candidate with a Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent will be an added advantage.

  • Required language(s): English, Bahasa Malaysia, Mandarin speaker will be an added advantage.

  • Knowledge of the OTAs extranet will be an added advantage.

  • The candidate must possess good interpersonal and communication skills.

  • Team spirit, high productivity and ability to work under pressure.

  • Energetic, Result-Oriented and prepared to face challenges.

  • Willing to work on shifts, weekends and Public Holidays.

 

Employee Value Proposition

  • Rewards and recognition - Performance Incentives, Annual Bonus, Employee of the Month

  • Additional Benefits: Sports and Recreational, Free Parking, Insurance and Medical Coverage.

  • You will have the opportunity to climb the corporate ladder.

  • Training and certification sponsored by the company.

  • Accommodation, weekend meal & uniforms available.

Director, Culinary

30-Apr-2025
Amari Vogue Krabi | 54043 - Mueang Krabi, Krabi
This job post is more than 31 days old and may no longer be valid.

Amari Vogue Krabi


Job Description

This role ensures culinary excellence, innovation, food safety, and cost efficiency while supporting the company's brand, customer satisfaction, and business objectives. The Director collaborates closely with executive leadership, operations teams, and vendors to elevate food quality, streamline processes, and drive continuous improvement.

Pastry Chef

30-Apr-2025
The Litton Hotel By Carterson | 54075 - Naga City, Camarines Sur
This job post is more than 31 days old and may no longer be valid.

The Litton Hotel By Carterson


Job Description

A Pastry Chef is a skilled professional responsible for preparing a wide variety of delicious desserts, pastries, and sweet goods. They create new and enticing recipes, decorate pastries to ensure beautiful presentation, and maintain the quality of ingredients and equipment.

Information Technology Manager

30-Apr-2025
PARKROYAL COLLECTION Pickering Singapore | 54093 - North-East Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore


Job Description

Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.

Responsibilities:

  • Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.

  • Prepare the hotels’ IT annual budgets and submit to corporate office for approval.

  • Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.

  • Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.

  • Source, evaluate and recommend IT systems for purchase and upgrade.

  • Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.

  • Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.

  • Manageall associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.

  • Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

  • Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.

  • Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.

Requirements:

  • Minimum of 7 years of IT experience, preferably hospitality industry.

  • Diploma or Bachelor’s degree in Information Technology or Business Studies.

  • Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)

  • Good knowledge of multi property emails, websites, DNS and CISCO networks.

  • Excellent communication skills (oral and written).

  • Customer oriented

Assistant Housekeeping Manager

30-Apr-2025
UOL Claymore Investment Pte Ltd | 54034 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

UOL Claymore Investment Pte Ltd


Job Description

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

 

The Assistant Housekeeping Manager leads a dedicated team of Housekeeping Team Leaders and Guest Room Attendants in maintaining the highest standards of cleanliness throughout guest rooms, public areas, and office blocks as outlined in accordance with our brand rooms management standards, in the most cost effective and productive manner. He/She will also monitor supplies and equipment, ensuring that guest room items, including guest supplies and linens, are available in sufficient quantities and provided in a timely manner.

 

Our Expectations:

  • Support the Executive Housekeeper to ensure guest rooms and public area are checked and maintained
  • Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
  • Monitor and control inventories for department operating equipment and linen to ensure par stock are maintained and costs are controlled
  • Assist in ensuring a continual effective pest control system in place to rid the Hotel of all vermin. Continually monitor and address any pest situation in the Hotel immediately
  • Assist in maintaining and ensuring the protection of all Hotel assets inclusive guest supplies, stores, linen and uniform control and other Hotel assets
  • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the Hotel, including floral arrangement
  • Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
  • Carry out a regular inspection to work areas performed by Housekeeping Associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
  • Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
  • Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

 

We are looking for a self-motivated individual with at least 2 years of experience in a similar role, preferably in a 5-star Hotel, and a Diploma in Hospitality Management. The ideal candidate is customer-focused, adaptable, and able to thrive in a fast-paced environment while working rotating shifts, including weekends and public holidays. If you are passionate about delivering exceptional service, write in to have a chat with us!

 

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Restaurant Manager

30-Apr-2025
Jiang Nan Hotpot | 54074 - Ortigas, Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Jiang Nan Hotpot


Job Description

About the role

We are seeking an experienced Restaurant Manager to join our team at Imperial Kitchen Group Corp. (Jiang Nan Hotpot). As the Restaurant Manager, you will be responsible for overseeing all daily operations and ensuring exceptional customer service in this full-time role.

What you'll be doing

  • Manage and lead a team of wait staff, hosts, and kitchen staff to deliver a seamless dining experience for our customers

  • Develop and implement strategies to improve operational efficiency and enhance customer satisfaction

  • Monitor inventory, place orders, and manage the restaurant's budget

  • Resolve customer complaints and ensure a high level of customer service

  • Collaborate with the marketing team to develop and implement promotional initiatives

  • Ensure compliance with health, safety, and hygiene regulations

  • Provide training and development opportunities for the restaurant team

What we're looking for

  • Minimum 3 years of experience as a Restaurant Manager or in a similar leadership role within the hospitality industry

  • Proven track record of driving revenue growth and improving operational efficiency

  • Strong customer service orientation and the ability to handle customer complaints effectively

  • Excellent communication and interpersonal skills to lead and motivate a team

  • Proficient in budget management and inventory control

  • Knowledge of health, safety, and hygiene regulations in the food and beverage industry

  • LOCATION: SM EAST ORTIGAS

    If you are excited to join a team that is dedicated to providing an exceptional dining experience, we encourage you to apply now.

Housekeeping Manager25072366

30-Apr-2025
Luxury Hotels & Resorts (Thailand) Ltd. | 54016 - Phuket
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Verifies all employees have proper supplies, equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

• Observes service behaviors of employees and provides feedback to individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand's service culture.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Executive Housekeeper - JW Marriott Phuket Chalong Bay Resort & Spa and...

30-Apr-2025
JW Phuket Chalong Bay | 54017 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Verifies all employees have proper supplies, equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

• Observes service behaviors of employees and provides feedback to individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand's service culture.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director of Market Communications - JW Marriott Phuket Chalong Bay Resort &...

30-Apr-2025
JW Phuket Chalong Bay | 54018 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY 

The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.

CANDIDATE PROFILE 

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 

CORE WORK ACTIVITIES 

Managing Marketing Communications Activities

• Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.

• Compares actual achievements against goals on a regular basis and takes corrective action.

• Assists the DOM in the planning of all mailing activities, and oversees their execution.

• Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.

• Prepares on a timely basis the monthly sales & marketing “communications” report.

• Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.

• Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.

• Supervises operations of the in-house art department.

• Monitors activities of competitor hotels and trends within the industry.

Managing Public Relations Activities

• Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.

• Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships

• Prepares press releases for appropriate targeted media, locally, regionally and internationally.

• Works closely with the corporate and international press offices on developing story angles.

• Plays a key role in community and government relations as well as VIP handling.

• Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.

• Creates and organizes press promotional activities.

• Participates in the press events/trips organized by the regional PR offices as required.

• Conducts press blitzes when appropriate.

• Ensures press kit information is comprehensive and kept up-to-date.

Managing Advertising Activities 

• Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.

• Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.

• Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.

• Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.

• Monitors and maintains media schedules as well as prompt settlement of accounts.

Managing Direct Marketing Activities 

• Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.

• Assists the DOM in the planning, implementation and tracking of electronic marketing activities.

• Maintains budget control.

Manages Collateral

• Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.

• Ensures hotel information is updated regularly on the internet/intranet.

• Supervises the production and quality of all displays and temporary signage in hotel public areas.

• Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.

• Supervises the in-house graphic designer and/or print shop.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Restaurant Supervisor

30-Apr-2025
Yoshinoya (S) Pte Ltd | 54028 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Yoshinoya (S) Pte Ltd


Job Description

YOSHINOYA (S) PTE LTD is hiring a Full time Restaurant Supervisor role in Queenstown, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $2,400 - $2,500 per month

Company Overview

Yoshinoya is a renowned Japanese multinational fast food chain that has been serving customers since 1899, making it an over 120-year-old brand known for its rich heritage and commitment to quality. With continued expansion and growth in Singapore, we invite enthusiastic and dedicated individuals to join our team and embark on a rewarding career with Yoshinoya.

Senior Supervisor / Supervisor

Key responsibilities include, but not limited to; -

1.       Daily restaurant operations, including food preparation & customer service

2.       To ensure the company’s standard operating procedures is adhered

3.       Provide training to employees

4.       Work closely with Managers to manage profitability and achieve the sales target.

5.       Any other tasks as required.

Assistant Hotel Manager

30-Apr-2025
Unihome Suite | 54024 - Sarawak
This job post is more than 31 days old and may no longer be valid.

Unihome Suite


Job Description

Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: RM1,800 - RM2,200 per month

Job Overview:

We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.

Key Responsibilities

Guest Services & Experience

Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.

Manage guest communication via phone, email, and booking platforms.

Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.

Promptly address and resolve guest complaints or special requests professionally.

Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.

Operations & Property Management

Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.

Monitor property conditions and coordinate necessary repairs or maintenance.

Manage and restock inventory (toiletries, linens, minibar supplies, etc.).

Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.

Bookings & Revenue Management

Manage reservations across all booking platforms and direct booking channels.

Update pricing strategies based on seasonality, demand trends, and competition.

Communicate proactively with guests to minimize cancellations and no-shows.

Marketing & Guest Engagement

Assist in developing content for social media posts, stories, and email newsletters.

Implement guest loyalty programs, promotions, and partnerships with local businesses.

Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.

Qualifications & Skills:

1+ years’ Experience in hospitality, Airbnb management, or hotel operations.

Familiarity with hotel booking platforms

Strong communication and problem-solving abilities.

Willing to work weekends, holidays, and on-call shifts if needed.

Understanding of pricing, invoicing, and cost control.

Sales Executive

30-Apr-2025
PT Accor Advantageplus | 54026 - Sawah Besar, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotel's 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the guest with the best experience stay. For array of international buffet selections, Food Exchange offers social dining experience. While for your meeting and social events, our 2 ballrooms and 23 meeting rooms can host up to 1,800 delegates.
ibis Styles Jakarta Mangga Dua Square is a stylish economy hotel with unique and vibrant design. Our 211 dynamic rooms allow the guest to sleep with comfort, while enjoying affordable culinary selections at sTREATs Restaurant. The hotel is 5 minutes to Jakarta Kota Train Station, 10 minutes to JIExpo Kemayoran or Ancol Dreamland and 30 minutes to Soekarno-Hatta International Airport. For meeting and event, we provide 3 Milky Way rooms that can be combined into a large ballroom for 500 delegates.

Job Description

  • Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
  • Maintain gifts inventory and coordinate the sending of gifts to clients
  • Arrange site inspections for potential clients
  • Promote positive relations with clients and attend to all requests expediently and courteously
  • Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

Qualifications

  • Diploma in Tourism / Hospitality Management
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Sales Executive

30-Apr-2025
PT Accor Advantageplus | 54065 - Sawah Besar, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description


Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotel's 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the guest with the best experience stay. For array of international buffet selections, Food Exchange offers social dining experience. While for your meeting and social events, our 2 ballrooms and 23 meeting rooms can host up to 1,800 delegates.
ibis Styles Jakarta Mangga Dua Square is a stylish economy hotel with unique and vibrant design. Our 211 dynamic rooms allow the guest to sleep with comfort, while enjoying affordable culinary selections at sTREATs Restaurant. The hotel is 5 minutes to Jakarta Kota Train Station, 10 minutes to JIExpo Kemayoran or Ancol Dreamland and 30 minutes to Soekarno-Hatta International Airport. For meeting and event, we provide 3 Milky Way rooms that can be combined into a large ballroom for 500 delegates.


Job Description


  • Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
  • Maintain gifts inventory and coordinate the sending of gifts to clients
  • Arrange site inspections for potential clients
  • Promote positive relations with clients and attend to all requests expediently and courteously
  • Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue

Qualifications


  • Diploma in Tourism / Hospitality Management
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Guest Experience Expert25072344

30-Apr-2025
Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel | 54061 - Selangor
This job post is more than 31 days old and may no longer be valid.

Palm Garden Hotel Putrajaya a Tribute Portfolio Hotel


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Coffee Making | Drinks stall | Sembawang Shopping Center /

30-Apr-2025
Kopitiam Investment Pte Ltd | 54080 - Sembawang, North Region
This job post is more than 31 days old and may no longer be valid.

Kopitiam Investment Pte Ltd


Job Description

Description

  •  Preparation of food and drinks such as set meals, desserts, cutting of fruits.
    Ensure the food quality standard meets expectations consistently.
    Prepare sufficiently before peak periods such as right stock levels for foods, dim sum, dessert etc.

  • Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company

  • Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices

  • Deliver high standards of Customer Service during order taking, cashiering, food presenting etc.

  • Serve customers with a smile.

  • Good personal hygiene and grooming.

  •  Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices.

Requirements: 

  • Customer service-oriented & team player 

  • Able to work on weekends and public holidays

Working Hours

6 days, 8 hours a day (incl weekends and PH) -7am to 7pm

We also offer contract full time for this position

We regret that only shortlisted candidates will be notified.

Bartender / Bar Supervisor

30-Apr-2025
Coastes Pte Ltd | 54083 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Coastes Pte Ltd


Job Description

If you are a happy, fun, beach-type personality who enjoys island life, possess excellent interpersonal skills, cheerful and outgoing – We want you to experience the warmth of our company! 

Job requirements: 

• Pleasant with excellent customer service skills 

• Team player with positive and responsible attitude 

• Experience in service industry an advantage 

 

Job benefits : 

• 5 Days work week 

• Monthly incentives & tips 

• Meals and transport benefits  

• Outpatient medical treatment (co-payment $10) & H&S insurance benefits 

• Training and career development  

• Employee recognition programmes  

• Sentosa Discounts and Perks


 

Demi Chef ~ Chef de Partie - Bakehouse (Shatin)

30-Apr-2025
Bakehouse | 54054 - Sha Tin District
This job post is more than 31 days old and may no longer be valid.

Bakehouse


Job Description

Responsibilities:

  • Support the efficient operation of kitchens

  • Ensure all products are produced in a timely manner and up to excellent quality standard following the instruction by Head Chef

  • Ensure food safety and hygiene standard in the kitchen

  • Make sure food quality, portion size, and presentations meet standards

  • Maintain cleanliness of the working area and equipment

Requirements:

  • 3 - 5 years’ relevant experience in western kitchen setting experience

  • Kitchen management experience is required for Chef de Partie

  • Candidate with relevant western kitchen experience is preferred, with hotel and group experience is an advantage

  • Team player with positive attitude

  • Able to work with fast pace & dynamic environment

  • Immediate available is an advantage

Working location:

  • Sha Tin

Benefits:

  • 5-days work / AL from 12 days / Statutory holiday

  • New joiner bonus $5,000 / Discretionary bonus / Referral bonus

  • Marriage leave / Medical insurance / Full paid sick leave

  • Staff discount / Professional training and career development

We offer attractive remuneration package and excellent career opportunities to the right candidate. Interested parties, please click on below button Apply Now.

Information collected will be treated in strict confidence and used for recruitment purposes only. Only suitable candidates will be notified.

Assistant Manager

30-Apr-2025
racines | 54046 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

racines


Job Description

About the role

This is a full-time Assistant Manager position at Racines, a leading hospitality and tourism company in the Sheung Wan Central and Western District area. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of the business, working closely with the broader management team to drive success and growth.

What you'll be doing

  • Assist the General Manager in overseeing daily operations, including staff management, inventory control, and customer service

  • Coordinate and supervise the work of junior team members to ensure high standards of service delivery

  • Handle customer inquiries, complaints, and feedback, and work to resolve issues in a timely and professional manner

  • Contribute to the development and implementation of strategic plans, policies, and procedures to improve business performance

  • Monitor and report on key performance indicators, identifying opportunities for improvement

  • Support the recruitment, training, and development of the hospitality team

  • Ensure compliance with all relevant health, safety, and regulatory requirements

What we're looking for

  • Proven experience in a similar assistant manager or supervisory role within the hospitality industry

  • Strong operational and people management skills, with the ability to lead and motivate a team

  • Excellent customer service orientation and problem-solving abilities

  • Proficiency in using relevant hospitality management software and systems

  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

  • Flexibility to work a range of shifts, including weekends and public holidays

  • A relevant tertiary qualification in hospitality management or a related field

What we offer

At racines', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and progression

  • Ongoing training and professional development programs

  • Discounts on our products and services

About us

Racines is a French restaurant, with a strong reputation for delivering exceptional customer experiences. Our mission is to create unique and memorable experiences for our guests, while fostering a dynamic and collaborative work environment for our employees. With a growing portfolio of successful ventures, we are poised for continued growth and success in the years to come.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

RESTAURANT MANAGER

30-Apr-2025
PSGourmet Pte Ltd | 54088 - Singapore
This job post is more than 31 days old and may no longer be valid.

PSGourmet Pte Ltd


Job Description

SUMMARY

To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards. This role must coordinate a variety of activities, whatever the size or type of the outlet, and are responsible for the business performance, quality standards and health and safety of the restaurant.

 

RESPONSIBILITIES

  • Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
  • Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
  • Responsible for planning and working within budget, maximizing profits and achieving sales targets
  • Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
  • Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
  • Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
  • Handles all guests queries and feedbacks in a professional and timely manner
  • Ensure that standard operating procedures, processes and policies are strictly adhered to
  • Prepare monthly management reports in relation to outlet performance
  • Adhoc duties/projects as assigned by Supervisor

 

REQUIREMENTS

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent
  • Minimum 5 years of relevant experience with at least 3 years in a managerial level
  • Energetic, good team player and service oriented
  • Great leadership with solid analytical, communications and interpersonal skills
  • Independent, proactive, resourceful and ability to work in a fast paced environment
  • Well versed in Microsoft Office.

Loyalty Manager25072655

30-Apr-2025
The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali | 54063 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Relation

30-Apr-2025
PT. Harmoni Cakrawala Bali | 54064 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

PT. Harmoni Cakrawala Bali


Job Description

Job Description

  • Greet and welcome guests upon arrival, ensuring a positive first impression.

  • Receive visitors at the front desk by greeting, welcoming, directing, and announcing information clearly and appropriately.

  • Forward incoming telephone calls to relevant staff and record messages regarding appointments.

  • Handle any guest needs with discretion and care.

  • Assist in answering customer and visitor questions by providing accurate information.

  • Receive letters, documents, packages, and courier deliveries and deliver or distribute goods.

  • Perform administrative tasks such as entering customer or visitor data.

  • Perform basic filing and record keeping.

  • Handle inquiries and complaints via telephone, email, and general correspondence.


Job Qualification

  • Min. SMA/SMK from Hospitality

  • Fluent in english.

  • Able to communicate clearly and effectively, both verbally and written.

  • Able to interact with various types of people, friendly and polite.

  • Able to operate computer and have good administrative skills.

  • Able to perform several tasks at once well.

  • Appear attractive, clean, neat and well-groomed.

  • Domicile in Bali

Demi Chef de Partie & Pastry Demi Chef de Partie

30-Apr-2025
Fortnum & Mason Public Limited Company | 54055 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Fortnum & Mason Public Limited Company


Job Description

THE HOME OF AFTERNOON TEA IN HONG KONG


Named in honour of Fortnum's address in London's Piccadilly, 181 is a unique dining destination that brings over 300 years - and counting - of food and drink expertise to Hong Kong. Set within Victoria Dockside’s pioneering cultural hub K11 MUSEA, our beautiful bar and dining room serves Afternoon Tea, Fortnum’s most famous pastime, and whether you’re joining us for breakfast, lunch, or dinner, you can expect specially curated seasonal menus and enjoy stunning views of Hong Kong Island across the water.

以Fortnum’s 於倫敦皮卡迪利總店的地址命名—181,位於維多利亞碼頭的K11 MUSEA文化樞紐內獨特的用餐目的地。
我們根據時令啟發,提供精心策劃和創新的菜單。每天提供午餐,下午茶和晚餐。
食客們可以欣賞對面香港島的壯麗景色,讓美食景緻融為一體。

 

About the Role

We are looking for a Demi Chef de Partie to join our team. In this role, you will:

  • Work with the senior team to ensure food is delivered to the highest standard in your section.

  • Collaborate with the team to enhance your skills and theirs.

  • Regularly check your section for standards, completing all audits and temperature checks.

  • Work closely with the Restaurant team to foster a collaborative partnership between front and back of house.

 

About You

The ideal candidate will have:

  • A passion for food and quality ingredients.

  • At least one year’s experience at a similar level.

  • Excellent food safety standards.

  • Strong communication skills and a willingness to learn and grow.

  • The ability to work under pressure with good time management skills.

  • A customer-focused mindset, taking pride in delighting our clientele.

  • Enthusiasm for presenting our exclusive food offerings as a passionate brand ambassador.

 

Benefits will be as below

5 working days per week (50 hours): 50 hours minimum

16 AL

14 SH

After Probation:

1 Volunteering Day Leave

4 Wellbeing Days Annually

Birthday Day Leave

Wedding Day Leave

Health Insurance (AXA)

End of year discretionary bonus

--

Corporate Discounts

Employee Assistance Program 24/7

Free staff meal

Staff discount

----------------

Staff Discounts (Both Retail and Hospitality)

Hospitality: 25% on dining in 181 with you, your friends & family. Max table of 4.

Retail: 10% on spirits, 25% on wines, 40% on everything else.

-------------------

Total Loyalty Corporate Discounts

-------------------

 

 

关于职位

我们正在寻找一位副厨师长(Demi Chef de Partie)加入我们的团队。在此职位上,您将:

  • 与高级团队合作,确保您负责的部分食品达到最高标准。

  • 与团队合作,提升您的技能和他们的技能。

  • 定期检查您的部分是否符合标准,完成所有审计和温度检查。

  • 与餐厅团队密切合作,促进前厅和后厨之间的协作关系。

关于您

理想候选人将具备:

  • 对食物和优质食材的热情。

  • 至少一年相关级别的经验。

  • 优秀的食品安全标准。

  • 强大的沟通技巧和学习与成长的意愿。

  • 在压力下工作的能力和良好的时间管理技能。

  • 以客户为中心的思维方式,致力于让我们的客户满意。

  • 作为品牌大使,热情展示我们独家的美食。

福利如下

  • 每周工作5天(50小时)

  • 16天年假(AL)

  • 14天公共假期(SH)

    试用期后

  • 1天志愿者假期

  • 每年4天健康日

  • 生日假期

  • 婚假

  • 企业折扣

  • 员工24/7帮助计划

  • 健康保险(AXA)

  • 年终自由裁量奖金

  • 免费员工餐

  • 员工折扣

员工折扣(零售和酒店业)

  • 酒店业:在181与您的朋友和家人用餐享受25%折扣。最多4人桌。

  • 零售:精品酒25%折扣,葡萄酒25%折扣,其他商品40%折扣。

总忠诚企业折扣


关于职位

我们正在寻找一位副厨师长(Demi Chef de Partie)加入我们的团队。在此职位上,您将:

  • 与高级团队合作,确保您负责的部分食品达到最高标准。

  • 与团队合作,提升您的技能和他们的技能。

  • 定期检查您的部分是否符合标准,完成所有审计和温度检查。

  • 与餐厅团队密切合作,促进前厅和后厨之间的协作关系。

关于您

理想候选人将具备:

  • 对食物和优质食材的热情。

  • 至少一年相关级别的经验。

  • 优秀的食品安全标准。

  • 强大的沟通技巧和学习与成长的意愿。

  • 在压力下工作的能力和良好的时间管理技能。

  • 以客户为中心的思维方式,致力于让我们的客户满意。

  • 作为品牌大使,热情展示我们独家的美食。

福利如下

  • 每周工作5天(50小时)

  • 16天年假(AL)

  • 14天公共假期(SH)

  • 1天志愿者假期

  • 每年4天健康日

  • 生日假期

  • 婚假

  • 企业折扣

  • 员工24/7帮助计划

  • 健康保险(AXA)

  • 年终自由裁量奖金

  • 免费员工餐

  • 员工折扣

员工折扣(零售和酒店业)

  • 酒店业:在181与您的朋友和家人用餐享受25%折扣。最多4人桌。

  • 零售:精品酒25%折扣,葡萄酒25%折扣,其他商品40%折扣。

 

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