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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

RECRUIT FAST PTE. LTD.

Job Description

You will be part of a team that creates memorable guest experiences. This is an opportunity to lead with impact and grow your career in luxury hospitality.

Key Responsibilities(includes but not limited to):

Guest Services

• Lead the Guest Services team to deliver personalized arrival and departure experiences

• Personally manage VIP guest arrivals, rooming, and departures

• Plan and coordinate group movement, arrivals and departures

• Liaise with Convention Organizers to ensure accurate handling of group luggages and smooth traffic flow at driveway

• Plan and review staff rosters to ensure sufficient manpower for daily operations and achieve productivity goals

• Conduct audit checks to ensure team's service standards to ensure compliance with hotel standards

Lounge/ Front Office

• Provide a warm welcome to guests on arrival, assist with check-in/out duties and providing attentive guest services throughout their stay

• Coordinate and lead VIP arrival/ departure and assist with special requests

• Plan and review staff rosters to ensure sufficient manpower for daily operations and achieve productivity goals

• Handle guest issues with professionalism and resolve concerns promptly

• Oversee all aspects of Guest Service and Guest Satisfaction within the Executive Club

• Ensure guest satisfaction metrics are consistently achieved and aligned with the hotel’s strategic plan

• Handle guest communications including mails, messages, and phone calls.

Requirements

• Minimum 2 years of supervisory experience in the service or hospitality industry; hotel-related experience would be an advantage

• Tertiary education in any discipline

• Strong communication and leadership skills

• Proficient in English and a second language for effective communication with international guests

• Familiar with Opera and related sub-systems interfaced to the PABX and hotel's system

• Knowledge of Bell, Concierge, and Valet operations and delivery systems (SSM/RSM)

• Comfortable with 5 days work week on rotating shifts (including overnight)

Benefits:

• Entitled to AWS and Variable bonus

• Staff meals included

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to Recruit Fast Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Josephine Lim

Recruit Fast Pte. Ltd. (EA License: 23C1828)

EA Personnel: R25142809

FUSION88 PRIVATE LIMITED

Job Description

Key Responsibilities

Ensure performers are well-prepared and properly dressed before going on stage

Coordinate performance schedules and stage flow

Submit song lists to the music teacher in advance

Check stage equipment (mic, lights, sound system) and report faults promptly

Prepare daily work reports

Maintain discipline and professionalism on stage

Assist in training performers in stage performance and singing

Handle on-site issues and ensure smooth show operations

Communicate effectively with performers, DJs, music team, and management

Marriott International

Job Description

VIOLET OON INC PTE LTD

Welcome to Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Job Description

1. Responsible for the creation, decoration, and presentation of desserts such as cakes and pastries based on Violet Oon Singapore’s standards.
2. Responsible for ordering ingredients and supplies for the production of pastry goods and other aspects of the business.
3. Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
4. Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
5. Check quality of material and condition of equipment and devices used for cooking
6. Guide and motivate pastry assistants and bakers to work more efficiently
7. Maintain a lean and orderly cooking station and adhere to health and safety standards
8. Manage and Supervise the entire kitchen and activities of all chefs, cooks and other kitchen workers
9. Report to Chef De Cuisine / Head Chef on all operation matters
10. To constantly be physically involved in all phases of the daily operation requirements
11. Responsible for proper efficiency and profitable functioning of the assigned kitchen and to ensure expenses/purchases are within budget limits
12. Attend weekly meeting with Chef De Cuisine to discuss future plans and review ongoing actions
13. Demonstrate new cooking techniques and use of new equipment to staff
14. Update menu recipe cards and menu planning for promotion
15. Adheres to rules and regulations set by the Management
16. Ensure that adequate stock in always maintained in the relevant station.

Adheres to rules and regulations set by the Management

Minimum Qualifications / Experience:

1. Minimum Diploma qualification.
2. Minimum 5-year experience in Food & Beverage service.
3. Oral and written English required
4. Basic knowledge in Microsoft office.
5. Pleasant with dynamic personality.
6. Have an absolute 'can do' attitude.

VIOLET OON INC PTE LTD

Welcome to Violet Oon Singapore, a highly-acclaimed group of restaurants and creator of Asian gourmet delights that are rooted in Nyonya and Singapore cuisine.

Job Description

About the Role

We are looking for a hands-on and reliable Junior Sous Chef to support the overall kitchen operations at Bibik Violet. You will assist in supervising the kitchen team, ensuring smooth daily operations, and maintaining food quality and consistency in a fast-paced casual dining environment.

Key Responsibilities

• Assist in managing and supervising daily kitchen operations, including all kitchen staff and activities

• Support the Head Chef / Sous Chef in ensuring all duties are carried out according to company standards (equipment maintenance, stock handling, cleanliness, food quality, and daily setup)

• Report to Head Chef / Sous Chef on operational matters and team performance

• Be actively involved in day-to-day kitchen operations, including food preparation and service

• Ensure efficiency and proper cost control of kitchen operations, including monitoring expenses and stock usage

• Assist in stock ordering, stock take, and receiving of goods

• Support menu planning, promotions, and updating of recipe standards where required

• Guide and train junior kitchen staff to ensure consistency and skill development

• Conduct daily briefings and assist in team coordination during service

• Attend meetings with Head Chef / Management to review operations, discuss plans, and follow up on action items

• Monitor staff scheduling, attendance, and overtime where required

• Ensure all kitchen operations comply with food hygiene and safety regulations

• Maintain cleanliness, organisation, and readiness of all kitchen sections

• Adhere to all company policies and management instructions

Requirements

• Minimum 2–3 years of relevant kitchen experience, preferably in a supervisory role

• Experience in local cuisine / casual dining concepts preferred

• Strong leadership and team coordination skills

• Hands-on, responsible, and able to work in a fast-paced environment

• Good communication and organisational skills

• Willingness to learn and grow within the company

Employee Benefits

🍽️ Staff meals provided during shift
🏥 Medical reimbursement (up to $200/year for confirmed staff)
🎂 Birthday treats and gifts (up to $200)
💰 Performance bonuses and quarterly incentives
👔 Uniform reimbursement for confirmed staff
🚕 Night transport provided for late shifts
📈 Opportunities for promotion and internal transfer
🎓 Further education support and employee assistance programmes

WORLDWIDE HOTELS PTE. LTD.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are seeking a seasoned Food & Beverage Manager to oversee restaurants, bars, and function operations. You will lead a large team, drive revenue performance, and ensure the highest standards of service, quality, and guest satisfaction.

🔧 Key Responsibilities

• Lead and manage operations across restaurants, bars, and function rooms

• Drive sales strategies to achieve revenue and profitability targets

• Plan and execute marketing initiatives, promotions, and events

• Monitor financial performance and support budgeting, forecasting, and cost control

• Oversee manpower planning, staff scheduling, training, and performance management

• Maintain high standards of food quality, hygiene, and safety compliance

• Build strong guest relationships and manage feedback professionally

• Ensure smooth handling of reservations, events, and special requests

• Supervise administrative processes including inventory and equipment control

• Recruit, mentor, and develop team members

✅ Requirements

• Extensive experience in hotel or hospitality F&B operations

• Proven track record managing multiple outlets and large teams

• Strong leadership, business acumen, and operational expertise

• Experience in revenue management, cost control, and budgeting

• Excellent communication, interpersonal, and problem-solving skills

• Ability to work in a fast-paced, high-volume environment

• Willing to support operations beyond standard hours during events

• Proficiency in English; additional languages are an advantage for guest engagement, recruit, mentor, and develop team members

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Shenzhen DidaTravel Technology Co., Ltd.

Job Description

Key Responsibilities:

1. Strategic Partnership Management

① Develop and execute end-to-end partnership strategies for global hotel chains, including contract negotiations, revenue optimization, and product integration.

② Manage the full lifecycle of partnerships, from onboarding new chains to optimizing existing relationships, ensuring alignment with DIDA’s business goals.

③ Act as the primary point of contact for senior executives at partner organizations, driving strategic discussions and resolving complex issues.

2. Revenue Growth & Market Expansion

① Identify opportunities to increase market share and revenue through strategic initiatives, such as exclusive promotions, loyalty programs, and joint marketing campaigns.

② Analyze market trends, competitor activities, and customer behavior to recommend data-driven strategies that enhance partner performance and customer satisfaction.

③ Collaborate with the Product team to develop customized solutions (e.g., dynamic pricing, inventory management tools) that address partners’ unique challenges.

3. Cross-Functional Collaboration

① Work closely with Marketing, Operations, and Technology teams to deliver seamless partner experiences, including content optimization, campaign execution, and system integrations.

② Coordinate with regional teams to ensure localized strategies align with global objectives, particularly in key markets like APAC, Europe, and North America.

4. Performance Tracking & Reporting

① Monitor key performance indicators (KPIs) such as revenue growth, partner satisfaction, and market share, providing regular updates to senior management.

② Prepare and present quarterly business reviews (QBRs) to partners, highlighting achievements, challenges, and future opportunities.

5. Team Leadership & Management

① Lead and mentor a team of account managers and analysts to build and maintain long-term relationships with global hotel chain partners.

② Set clear performance objectives, monitor progress, and provide actionable feedback to ensure team accountability and growth.

③ Foster a culture of collaboration, innovation, and continuous improvement within the team.

Qualifications & Requirements:

1. Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field. A Master’s degree is preferred.

2. Minimum 8 years of experience in the hospitality industry, with at least 5 years in a leadership role managing global hotel chain partnerships (OTA, TMC, or hotel corporate experience is strongly preferred).

3. Strategic Thinking: Proven ability to develop and execute long-term partnership strategies that drive mutual value.

4. Data-Driven Decision Making: Proficiency in analyzing market data, financial metrics, and customer insights to inform strategy.

5. Cross-Cultural Communication: Exceptional interpersonal skills to navigate diverse international markets and build trust with stakeholders at all levels.

6. Project Management: Track record of delivering complex projects on time and within budget, leveraging tools like MS Project

7. Technology Savvy: Familiarity with GDS systems, CRM platforms (e.g., Salesforce), and hotel distribution channels (e.g., direct connect, XML).

8. Fluent in English and Mandarin (written and verbal), with the ability to communicate effectively in cross-cultural environments.

9. Willingness to travel internationally (up to 30% of the time) to meet partners and attend industry events.

10. Possesses high AI sensitivity, accustomed to an 'AI First' mindset, and capable of effectively integrating AI into daily workflows.

Elitez Pte Ltd

Established since 2010, Elitez Pte Ltd is a strategic partner in operational projects, general recruitment and payroll management. With the single-minded focus by our founding team, we emerged as a market leader within the FMCG manpower sphere in 2013. There-on, we evolve ourselves to be a strategic partner in managing service-driven outsourced manpower teams.

Job Description

🚀 About the Role

We are looking for a capable and hands-on Assistant Executive Housekeeper to support the management of housekeeping operations. This role plays a key part in maintaining high cleanliness standards, managing teams, and ensuring smooth day-to-day operations across guest rooms and public areas.

🔧 Key Responsibilities

• Oversee housekeeping operations across guest floors, public areas, laundry, and linen rooms

• Lead daily briefings and regular team meetings to ensure operational alignment

• Manage guest feedback and resolve issues promptly and professionally

• Ensure compliance with hygiene, grooming, and service standards

• Supervise and guide housekeeping staff to maintain quality standards

• Coordinate closely with Front Office and Maintenance teams

• Support recruitment, training, and performance evaluation of team members

• Assist in budgeting, inventory management, and contract administration

• Ensure proper handling of lost & found items and department assets

• Support safety initiatives including fire warden duties and emergency preparedness

✅ Requirements

• Diploma or equivalent qualification

• Minimum 3–5 years of relevant experience in hotel housekeeping

• Prior supervisory or leadership experience is an advantage

• Strong organizational and team management skills

• Good communication and interpersonal abilities

• Able to work independently and in a team environment

• Able to start within short notice is an advantage

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using, and disclosing your personal data for the purpose stated in our privacy notice (www.elitez.asia/privacy-policy). You acknowledge that you have read, understood and agree with the terms in our privacy notice.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary

The Sous Chef, Cold Kitchen (Garde Manger) is responsible for overseeing cold kitchen operations, ensuring consistency, quality, and efficiency across all outlets. This role supports the central production kitchen by managing the preparation of cold dishes, including salads, appetizers, cold cuts, dressings, and plated cold items. This role focuses on standardization, cost control, and compliance with food safety regulations while maintaining high presentation standards.

Key Responsibilities

Production & Operations Management

• Oversee daily cold kitchen operations to support multiple outlets and service points.

• Ensure consistency in recipes, taste, portioning, and presentation across all dishes.

• Plan and manage preparation schedules to meet operational demand and service timelines.

• Optimize workflow and manpower deployment to ensure efficiency during service and production.

Cold Kitchen Expertise (Garde Manger)

• Supervise the preparation of cold dishes, including salads, canapés, cold appetizers, dressings, sauces, and charcuterie.

• Ensure high standards in plating, freshness, and visual presentation.

• Standardize recipes, preparation methods, and portioning across all outlets.

• Support menu development and R&D initiatives for new cold dishes and seasonal offerings.

• Good understanding of global culinary trends and ingredients, with the ability to apply them in cold kitchen menu development and presentation.

Cost Control & Inventory Management

• Monitor food cost, wastage, and yield within the cold kitchen.

• Oversee procurement, inventory control, and proper storage of perishable items.

• Ensure effective stock rotation (FIFO) and minimize spoilage.

Compliance & Food Safety

• Ensure strict adherence to HACCP, SFA regulations, and food safety standards.

• Maintain cleanliness, hygiene, and audit readiness within the cold kitchen.

• Conduct regular checks on food quality, storage temperatures, and sanitation practices.

Team Leadership & Development

• Lead and manage cold kitchen staff, ensuring smooth daily operations.

• Train and develop team members on cold kitchen techniques, plating standards, and SOPs.

• Foster teamwork, discipline, and accountability within the team.

Requirements

• Certificate or Diploma in Culinary Arts or equivalent.

• Minimum 5–7 years of experience in Western cuisine, with strong exposure to cold kitchen / garde manger operations.

• Experience in hotel, integrated resort, or high-volume multi-outlet environments preferred.

• Strong knowledge of cold food preparation, plating, and presentation standards.

• Experience in production planning and kitchen workflow optimization.

• Strong knowledge of HACCP and food safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Western Cuisine is responsible for leading the day-to-day operations of the Western kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurants, production kitchen and banquet operation, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the Western kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

• Lead the preparation and execution of Western cuisine offerings, including à la carte, buffet, banquet, and in-room dining menus.

• Ensure efficient coordination between kitchen sections to support seamless service during peak periods.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

• Ensure proper handling, storage, and rotation of all food products in accordance with HACCP guidelines.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implement initiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

• Review purchasing requirements and work closely with suppliers to ensure quality and cost efficiency.

Menu Development & Innovation

• Develop and enhance Western cuisine menus, including contemporary, classic, and seasonal offerings.

• Collaborate with stakeholders to create promotions, special menus, and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Introduce new techniques, ingredients, and presentation styles to continuously elevate the guest dining experience.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Support succession planning and talent development within the kitchen team.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Western cuisine experience, with at least 2–3 years in a leadership role (Chef de Cuisine / Senior Sous Chef).

• Strong experience in high-volume hotel, integrated resort, or multi-outlet environments preferred.

• Experience in contemporary Western, grill, steakhouse, Italian, or European cuisine is highly advantageous.

• Strong understanding of large-scale production and service operations across multiple outlets.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Resorts World at Sentosa Pte Ltd

Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.

Job Description

Job Summary
The Chef de Cuisine, Chinese Cuisine is responsible for leading the day-to-day operations of the kitchen within a large-scale, multi-outlet hospitality environment. This role oversees high-volume production across restaurant and in-room dining operations, ensuring exceptional food quality, consistency, and operational efficiency. The Chef de Cuisine drives menu innovation, maintains strict food safety standards, and manages cost controls while delivering an elevated dining experience for a diverse guest profile.

Key Responsibilities
Culinary Operations & Production

• Oversee and manage daily operations of the kitchen, ensuring smooth execution across multiple outlets and service points.

• Ensure all dishes are prepared according to established recipes, quality standards, and presentation guidelines.

• Maintain consistency in taste, portioning, and plating across all outlets.

• Supervise high-volume production while maintaining premium quality standards.

Food Safety & Compliance

• Enforce strict adherence to food safety, hygiene, and sanitation standards at all times.

• Ensure full compliance with regulatory requirements, including Singapore Food Agency (SFA)standards.

• Maintain high QA audit scores and uphold cleanliness and food safety excellence across the kitchen.

Cost Control & Inventory Management

• Monitor and control food cost, ensuring alignment with budget and financial targets.

• Implementinitiatives to minimize wastage and optimize resource utilization.

• Oversee inventory management, stock rotation, and procurement processes in accordance with company policies.

Menu Development & Innovation

• Develop and enhance Chinese and Cantonese cuisine menus, regional specialties, and premium offerings.

• Collaborate with stakeholders to create seasonal promotions and new concepts to drive revenue.

• Stay updated on culinary trends and customer preferences to ensure competitiveness and relevance.

• Demonstrate excellent product knowledge, including a strong understanding of ingredient sourcing, seasonality, and quality differentiation.

Leadership & Team Management

• Lead, train, and mentor the kitchen team, providing hands-on guidance during operations.

• Ensure proper staffing levels to support extended operating hours, including shift planning.

• Monitor staff performance, enforce SOP compliance, and drive continuous improvement.

• Foster a strong team culture aligned with company values and service excellence.

• Demonstrate a strong global culinary perspective, with the ability to adapt offerings to a diverse international guest profile.

Administrative & Operational Excellence

• Manage administrative functions such as scheduling, reporting, and documentation.

• Ensure compliance with all company policies, procedures, and audit requirements.

• Work closely with front-of-house and other departments to ensure seamless guest experience.

• Perform any other duties as assigned by Management.

Requirements

• Certificate or Diploma in Culinary Arts or a related field.

• Minimum 8–10 years of relevant Chinese cuisine experience, with at least 2–3 years in a leadership role.

• Strong experience in high-volume 5-Star hotel, integrated resort, or multi-outlet environments preferred.

• Expertise in Cantonese cuisine and/or other regional Chinese cuisines is highly advantageous.

• Proven experience in Michelin-starred or Black Pearl restaurants, with strong exposure to high-end dining, strong attention to detail, and quality execution.

• Strong knowledge of HACCP and Food Safety standards.

Marriott International

Job Description

Hotel Mandarine Regency

Job Description

Director of Food & Beverage

Mandarin Oriental, Bangkok is looking for a Director of Food & Beverage to join our Food & Beverage Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at Mandarin Oriental, Bangkok within the Food & Beverage Department, the Director of Food & Beverage is responsible for the overall coaching, planning, motivation, and coordination management of all Food and Beverage activities, including identifying marketing opportunities. The reports are directly to the Deputy General Manager.

Responsibilities:

• Plan and direct the functions of the F&B Department.
• Clearly describe, assign and delegate responsibility and authority to the various sub-departments.
• Lead the development, implementation, and oversight of operational scheduling for all restaurants, bars and facilities, driving sustainable profitability and consistently high service quality.
• Direct and oversee chefs and restaurant managers in the creation of attractive menus (including merchandise) designed to attract a predetermined customer market.
• Implement effective control of food, beverage, HACCP compliances and labor costs among all sub-departments.
• Budget and forecast department needs.

As Director of Food & Beverage, we expect you to have:

• At least 5 years’ experience in a luxury establishment in a similar role.
• Excellent organisational and interpersonal skills.
• Strong HACCP knowledge.
• Ability to handle challenging tasks and situations.
• Timeline focused and organized.
• Positive and motivated to take the department to the next level.
• Detail oriented.
• Experience in handling high volumes of Banqueting and Catering events would be advantageous.
• Fluency in English is required. Proficiency in Thai or other languages relevant to the market would be beneficial.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance
• Hotel Gym

We’re Fans. Are you?

Hilton Hotel

Job Description

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
• Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
• Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
• Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
• Maintain good communication and working relationships with all hotel departments
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
• Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
• Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
• Act in accordance with policies and procedures when working with front of house equipment and property management systems

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• High level of commercial awareness and sales capabilities
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

World Residence Natural Beach Resort Co. Ltd.

Job Description

Hotel name: The Aiyapura Koh Chang

Job Description (Sales Manager) Responsibilities

• Achieve or exceed revenue targets for assigned accounts.

• Use knowledge of customer trends to shape sales plans.

• Carry out sales campaigns focused on accounts, products, and revenue goals.

• Support MICE by re-booking existing customers during events, based on account allocation and sales targets.

• Keep Salesforce (CRM) updated with accurate pipeline, sales activities, and customer details.

• Share customer insights and marketing information with the team.

• Ensure smooth handover of sales information and customer requirements to event teams.

• Maintain agreed contract rates with travel agents.

  Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field.

• 1–2 years of sales or telesales experience.

• Confident, proactive, pleasant, and able to work under pressure.

• Self-motivated, sales-driven, able to work independently and in a team.

• Passionate about sales and committed to achieving personal targets.

• Fluent in English (speaking and writing), able to proofread sales materials and promo􏰀onal content.

  • Strong interpersonal, negotiation, and presentation skills.

  • Able to work in a hybrid model (office + work from home).

AAPC (Thailand) Limited

Job Description

AAPC (Thailand) Limited

Job Description

Amari Vogue Krabi

Job Description

Key Responsibilities:

• Manage daily operations of the Reservations department

• Supervise and train reservation agents to ensure service excellence

• Monitor room inventory, availability, and rate accuracy across all channels

• Coordinate closely with Revenue Management and Front Office teams

• Ensure all bookings are handled accurately and in a timely manner

• Analyze booking trends and prepare reports/forecasts

• Optimize occupancy and revenue through effective inventory control

• Handle group bookings, special requests, and VIP reservations

• Ensure proper use of reservation systems (e.g., PMS, CRS, OTA extranets)

• Resolve guest or agent concerns related to reservations

• Maintain strong relationships with travel agents and corporate clients

Amari Vogue Krabi

Job Description

1. Lead and manage the sales team to achieve revenue goals and KPIs

2. Develop and implement sales strategies and action plans

3. Manage key accounts across Corporate, MICE, Leisure, and Travel Agents

4. Identify and secure new business opportunities

5. Conduct client meetings, site inspections, and contract negotiations

6. Monitor market trends, competitor activities, and pricing strategies

7. Collaborate closely with Revenue, Marketing, and Operations teams

8. Prepare and present sales reports, forecasts, and performance analysis to management

9. Ensure all sales activities align with company policies and brand standards

10. Act as the main person in charge of the Sales function

Destination Hospitality Management

Job Description

Overview

We are seeking an experienced and commercially driven General Manager to lead the overall operations of our hospitality business. This role is responsible for driving profitability, operational excellence, guest satisfaction, and team performance while ensuring alignment with the company’s strategic objectives.

Key Responsibilities

• Lead and oversee all day-to-day operations across departments (Rooms, F&B, Events, Sales & Marketing, Finance, HR)

• Drive revenue growth and profitability through strategic planning, budgeting, and performance management

• Ensure exceptional guest experience and maintain high service standards across all touchpoints

• Develop and implement business strategies aligned with company goals and market positioning

• Monitor financial performance, including P&L, cost control, forecasting, and KPI tracking

• Lead, mentor, and develop department heads and management teams

• Ensure compliance with local regulations, health & safety standards, and brand guidelines

• Build and maintain relationships with key stakeholders, partners, and suppliers

• Identify market trends and opportunities to enhance competitiveness and brand presence

• Oversee pre-opening, rebranding, or expansion projects (if applicable)

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s preferred)

• Minimum 8–12 years of experience in hospitality, with at least 3–5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations)

• Strong financial acumen with proven experience managing budgets and driving profitability

• Excellent leadership, communication, and interpersonal skills

• Strong understanding of the local market and hospitality trends

• Experience in managing multi-department operations within hotels, resorts, or hospitality groups

• Ability to thrive in a fast-paced, dynamic environment

Key Competencies

• Strategic Thinking & Execution

• Leadership & People Management

• Commercial & Financial Acumen

• Guest Experience Focus

• Problem Solving & Decision Making

• Stakeholder Management

What We Offer

• Competitive salary and performance-based incentives

• Leadership role within a growing hospitality group

• Career development and progression opportunities

• Dynamic and collaborative work environment

Destination Hospitality Management

Job Description

Overview

We are seeking a results-driven Hotel Manager to oversee daily operations and ensure exceptional guest experiences. This role supports the General Manager in driving operational efficiency, service excellence, and financial performance across all departments.

Key Responsibilities

• Oversee daily hotel operations across Rooms, Front Office, Housekeeping, and F&B

• Ensure high levels of guest satisfaction and handle escalated guest concerns

• Monitor and improve service standards in line with brand expectations

• Support revenue management strategies to maximize occupancy and ADR

• Manage departmental budgets, cost control, and operational efficiency

• Lead, train, and supervise department heads and operational teams

• Ensure compliance with health, safety, and local regulatory requirements

• Coordinate with Sales & Marketing to support promotions and occupancy targets

• Prepare operational reports and performance analysis for senior management

• Assist in implementing SOPs and continuous improvement initiatives

Requirements

• Bachelor’s degree in Hospitality Management or related field

• 5–10 years of experience in hotel operations, with at least 2–3 years in a managerial role

• Strong understanding of front office, housekeeping, and F&B operations

• Good financial and operational management skills

• Excellent leadership, communication, and problem-solving abilities

• Experience working with international hotel brands is a plus

• Ability to work flexible hours, including weekends and holidays

Key Competencies

• Operational Excellence

• Guest Experience Management

• Team Leadership

• Problem Solving

• Attention to Detail

• Time Management

What We Offer

• Competitive salary and benefits

• Career growth opportunities within a hospitality group

• Dynamic and supportive work environment

Epicurean Management Limited

Founded in 1991, Epicurean Group is one of the leading hospitality groups in Hong Kong that owns and operates a diversified portfolio of food and beverage outlets in Hong Kong and China. With over 30 iconic restaurants and bars that are the preferred dining

Job Description

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service

• Ensure high standard of food quality, presentation and service are maintained        

• Collaborate closely with the Kitchen Team to ensure alignment on menu offerings and dining experiences

• Regularly report to management with relevant reports to illustrate on-going progress and give recommendation to fortify business growth

• Lead, supervise and train the team to deliver high performance and ensure the achievement of sales targets, KPIs and operation efficiency

• Develop and maintain the client relationships with existing clientele and explore any prospective customers to excel the business performance in event and catering

• Monitor the food hygiene and safety to reach a compliance of the statutory requirement as well as internal control and compliance

• Ensure all controllable expenses are kept within budget and forecast figures

• Maintain equipment in good repair and all venues in perfect conditions

• Perform any other restaurant duties as assigned by the Company

Requirements

• At least 5 years similar working experience in Western Cuisine

• Pleasant, outgoing and passionate to work in the hospitality industry

• Strong leadership, team building, interpersonal skills and problem-solving abilities

• Good management skills with a positive mindset, detailed service and customer driven

• Self-motivated, aggressive and has a strong sense of responsibility

• Proficient in MS Office while Word and Excel are a must

• Fluent in written and spoken English and Chinese

Attractive remuneration and fringe benefits will be offered to the right candidates. Interested parties, please provide availability, current and expected salary by clicking "Apply Now"

We are an equal-opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the group. Unsuccessful applications will be destroyed after 6 months.

Hotel Alexandra Resources Limited

Hotel Alexandra is the newest line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong Island. A design-led hotel exquisitely designed melding timeless Victorian elegance and modern concepts. The hotel features 840 rooms and suites, enchanting dining outlets, a well-appointed fitness centre, an outdoor swimming pool, 3 customizable meeting rooms and an impeccable Grand Ballroom, where every detail is tailored to ensure a memorable stay in Hong Kong. Just a few steps from MTR Fortress Hill Station Exit B with easy access to Victoria Harbour waterfront, Victoria Park and the bustling shopping district of Causeway Bay.

Job Description

Job Responsibilities:

• Develop a comprehensive marketing plan for the hotel that responds to the hotel’s revenue objectives

• Implement marketing strategies to achieve budgeted revenue for the department as well as to capture larger market share

• Monitor the production of different accounts to evaluate our rate structures and seasonal promotions for different clienteles

• Closely monitor the offers and performance of our competitors and to be innovative in product selling/packaging

• Strong background in proactive corporate solicitation, corporate account management and MICE

Job Requirements:

• Degrees or Diploma in Hospitality Management will be an advantage

• 8 years relevant experience

• Mature, independent and presentable

• Good personality, professional selling skills

• Good communication, interpersonal skills and management skills

Application Details

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click 'Apply Now'. 

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Parkview Hotel Services Ltd

About Hong Kong Parkview

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Confidential Fax No. 28123490

Email: recruit@hongkongparkview.com

(All data collected will be used for recruitment purpose only)

www.hongkongparkview.com

Grand Park City Hall

Park Hotel Group aims to be a world-renowned brand in hospitality. We have hotel properties in Singapore, Hong Kong and China, with expansion plan into the Asia Pacific region. If you share our vision and possess the drive to excel, we would like you to join us.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.

• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.

• Coordinate, plan and prepare work and vacation schedule for the Front Office team in the absence of the Assistant Front Office Manager.

• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.

• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.

• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation and that guests’ complaints are handled with tact and diplomacy.

• Review arrival list for all arrivals, taking note of VIPs and those with special requests.

• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.

• Ensure complete guest database are obtained.

• Prepare relevant reports for distribution to all departments.

• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.

• Ensure keys in their custody are issued only to authorized personnel.

• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.

• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.

• Initiate correspondence regarding enquiries, reservations, and complaints.

• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.

• Knowledgeable on emergency procedures as part of a first response team.

• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience as a Guest Services Manager / Duty Manager in a hotel.

• Outgoing, meticulous and service-oriented.

• Knowledge of Opera system is an added advantage.

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Take every opportunity to amaze the guests.

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.

• Handle complaints.

• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.

• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.

• Utilize interpersonal and communication skills to lead, influence and encourage others

• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.

• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.

• Coordinate activities with other hotel departments.

• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.

• Ensure the timely completion of performance appraisals.

• Function in place of the Front Office Manager in his/her absence.

• Be knowledgeable of policies regarding emergency procedures and security concerns.

• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.

• Be professional, responsible and mature in conduct and behavior.

• Be understanding of, encouraging to and friendly with all co-workers.

• Be self-motivated and use time wisely.

• Maintain open line of communication with each department.

• Communicate pertinent information.

• Respond positively to new ideas.

• Openly accept critical/developmental feedback.

• Report to work on time.

• Give adequate notice if going to miss work.

• Be available to work a flexible schedule to include weekends and holidays.

• Maintain effective communication through the use of meetings, log books and bulletins.

• Be available to help other departments in emergency situations.

• Perform other assignments as directed by the General Manger.

• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.

• Requires good communication skills, both verbal and written.

• Most tasks are performed in a team environment with the employee acting as a team leader.

• Must possess basic computational ability.

• Must possess basic computer skills.

• Extensive knowledge of the hotel, its services and facilities.

Mandarin Oriental, Singapore

At Mandarin Oriental, our guiding principles are what define us.

Job Description

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:  

• Attend to guest's requests and complaints

• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology

• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily

• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests

• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition

• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs

• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests

• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances

• Inspect VIPs arrival rooms with appropriate amenities set up

• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager

• Uphold FLHSS procedures within the division

• Uphold grooming standards

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Attend scheduled meetings

• Perform any other duties as assigned by Superior

• Ensure that standard, policies and procedures are maintained

• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department

• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible

• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives

• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc

• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention

• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously

• Highlight log entries during daily Operations meeting

• Check through the day arrival report and ensures that the necessary preparations are done by respective departments

• Check VIP rooms and their special requests

• Check all public areas and colleague areas for any irregularities and cleanliness

• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary

• Check daily event order and ensure that the necessary signboards and arrangements are done

• Ensuring IT equipment at the reception and lobby are functioning well

• Log all complaints/irregularities for Management reference

• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately

• Constantly check appearance, grooming of uniform colleagues

• To conduct physical room checks for remaining departures beyond 1600 hours

• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies

• Ensure all lights in the public areas are lit at the appropriate time

• Ensure the sky signs are fully lit at 1900hrs

• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty

• Ensure that all areas are cleaned and checked thoroughly by night cleaners

• To run night audit for HMS and InfoGenesis

• Extend assistance in all areas especially operations

• Attend Rooms Division update weekly

• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary

• Attend to any medical assistance not limited to guest but to colleagues as well

• Take charge during emergency until General Manager and Hotel Manager arrives

• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you: 

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.

• Preferably familiar with emergency procedures, security protocols and guest service standards.

• Willingness to work shifts, weekends, and public holidays

• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Guest Services

The Assistant Manager, Guest Services plays a key role in delivering exceptional arrival and departure experiences. This position ensures operational excellence at the lobby and driveway, upholds luxury brand standards, and leads the Guest Services team in creating memorable and personalized guest journeys.

Summary of Responsibilities:

• Ensure strategic manpower deployment to support daily operations, peak periods, and high-profile events while maintaining productivity and service excellence.

• Oversee and coordinate all group arrivals, departures, and movements, ensuring seamless execution and attention to detail.

• Lead the management of driveway operations and traffic flow, particularly during large-scale events, VIP movements, and peak check-in/check-out periods.

• Collaborate closely with Convention Services and event organizers to ensure accurate handling of group luggage, deliveries, and flawless coordination.

• Prepare and review rosters to balance operational efficiency, colleague wellbeing, and cost control.

• Personally oversee the arrival, rooming, and departure of VIP and key guests, ensuring all preferences and special arrangements are executed to perfection.

• Conduct regular service audits to ensure compliance with brand standards, luxury service expectations, and operational procedures.

• Lead, coach, and inspire the Guest Services team through structured training, performance monitoring, and continuous development.

• Proactively manage guest feedback, requests, and complaints, ensuring timely resolution and effective service recovery.

• Respond decisively to emergency situations, ensuring guest and colleague safety at all times.

Qualifications:

• Tertiary education in Hospitality Management or a related discipline, with relevant hotel operations experience.

• Minimum 2 years of supervisory experience within the hospitality or service industry.

• Proficient in written and spoken English; knowledge of a second language is an advantage.

• Working knowledge of Opera PMS and related hotel systems interfaced with PABX and other operational platforms.

• Strong understanding of Bell Services, Concierge, and Valet operations.

• Familiarity with delivery processes and operational service systems (e.g., SSM/RSM or equivalent platforms).

• Demonstrated leadership qualities with the ability to motivate and guide a team.

• Proactive mindset with a passion for continuously enhancing the guest experience.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

W SINGAPORE SENTOSA COVE

W was born from the mix of eclectic cultures and vibrant energy of New York City. Today, W takes that 24/7 vigour worldwide, bringing the best of music, fashion, design and fuel to stunning destinations around the globe.

Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Private Advertiser

Job Description

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, and performance of The Pod Boutique Capsule Hotel. Reporting directly to the Director, this role oversees all departments to ensure exceptional guest experiences, strong financial performance, regulatory compliance, and alignment with the brand’s vision and values.

The HM will provide strategic direction while being hands-on in daily operations, fostering a positive team culture and driving continuous improvement across the hotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping, Maintenance and Administration.

• Ensure smooth day-to-day operations while maintaining high service standards and brand consistency.     

• Act as the primary representative of the hotel with owners, authorities, partners, and vendors.

Guest Experience

• Ensure a consistently high level of guest satisfaction and service excellence.

• Handle escalated guest feedback, complaints, and service recovery professionally and promptly.

• Drive initiatives to enhance guest experience, online reviews, and brand reputation.

Financial& Business Performance

• Prepare and manage annual budgets, forecasts, and operating plans.     

• Prepare monthly report on guest statistics and revenue comparison

• Monitor revenue, expenses, and profitability; implement cost-control measures where necessary.

• Analyze performance reports (occupancy, ADR, RevPAR) and take corrective actions.

Sales, Marketing & Revenue Management

• Work closely with sales and OTA partners to maximize occupancy and revenue.

• Manage all of the hotel’s social media platforms

• Implement marketing strategies for the hotel

• Develop and execute rates, promotions, and distribution strategies.

• Monitor market trends and competitor activity.

People Management

• Recruit, train, coach, and develop department heads and team members.

• Build a strong, motivated, and service-oriented team culture.

• Conduct performance reviews, manpower planning, and discipline in accordance with company policies and Singapore labor laws.

Compliance & Risk Management

• Ensure full compliance with regulatory requirements (URA, STB, SCDF, MOM, NEA, etc.).

• Maintain safety, security, and hygiene standards across the property.

• Oversee licensing, audits, inspections, and SOP implementation.

Facilities & Asset Management

Ensure proper upkeep of the hotel’s facilities, rooms, and equipment.
Plan and oversee preventive maintenance and refurbishment works where required.
Manage contracts with suppliers and service providers.

Job Requirements

• Minimum 5–8 years of hospitality experience, with at least 2–3 years in a senior management or Hotel Manager role.

• Experience in boutique, lifestyle, capsule, or budget hotels is highly preferred.

• Strong leadership, people management, and communication skills.

• Solid understanding of hotel financials, revenue management, and operational KPIs.

• Knowledge of Singapore hospitality regulations and licensing requirements.

• Hands-on, adaptable, and comfortable working in a fast-paced environment.

• Excellent problem-solving and decision-making skills.

• Proficient in hotel systems (PMS, OTA platforms, reporting tools).

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

• Prepare ingredients, including chopping vegetables, cutting meat, and assembling other food items according to our recipes and portion guidelines.

• Execute cooking techniques such as grilling, frying, baking, sautéing, and roasting to prepare a wide range of dishes with precision and consistency.

• Ensure that each dish leaving the kitchen meets our quality standards regarding taste, presentation, and portion size.

• Monitor food quality and freshness, making sure to adhere to all food safety and hygiene standards.

• Assist in maintaining kitchen inventory levels by tracking stock and informing the chef or supervisor when supplies are running low.

• Keep the kitchen and cooking utensils clean and sanitized, following established cleaning schedules and practices.

• Work closely with the kitchen team to coordinate food preparation activities, ensure efficient service, and maintain a positive and productive kitchen environment.

• Comply with all food safety regulations and guidelines, including proper handling of food and storage.

FUSION88 PRIVATE LIMITED

Job Description

Key Responsibilities

Ensure performers are well-prepared and properly dressed before going on stage

Coordinate performance schedules and stage flow

Submit song lists to the music teacher in advance

Check stage equipment (mic, lights, sound system) and report faults promptly

Prepare daily work reports

Maintain discipline and professionalism on stage

Assist in training performers in stage performance and singing

Handle on-site issues and ensure smooth show operations

Communicate effectively with performers, DJs, music team, and management

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

• To ensure the kitchen is run to a consistently high standard in the Head Chef’s absence.

• To ensure the preparation and cooking of all food on the all sections is in accordance with established recipe cards and methods.

• To ensure all dishes are correctly presented before being sent into the club for service.

• To ensure appropriate levels production are carried out in direct relationship to the numbers we are catering for.

• To ensure all ‘mise en place’ is tasted as it is prepared, and all dishes are tasted to ensure correct flavour and that recipes have been properly followed.

• To ensure the portion control policy / standard and plating instructions are consistently adhered to.

• To ensure the kitchen is organised kept clean to the required standard.

• To ensure all equipment / utensils in all the sections are correctly handled and maintained.

• To ensure mise-en-place and food stuffs are correctly stored at all times with accurate preparation date and use by date labels in line with our Food Safety policies.

• To ensure the Kitchen is supplied with sufficient equipment and utensils to enable chefs to meet the required standard.

• To ensure all food is monitored for correct preparation by sampling on a regular basis and checking temperatures are within statutory requirements.

• To ensure menu ideas are provided as appropriate to assist with menu planning.

• To ensure all food provisions are ordered from nominated suppliers within budget constraints.

• To ensure pricing on order sheets, and stock take sheets are updated as required.

• To ensure stock taking is accurately carried out and recorded to the required standard.

• To ensure all kitchen staff comply with all kitchen standards, rules and regulations.

(We regret that only shortlisted candidates will be notified.)

67 Pall Mall Singapore Ltd.

67 Pall Mall is a private members’ club like no other – founded by wine lovers, for wine lovers.

Job Description

To Support head chef in order to implement highest standards at all times and to ensure that customers can expect a consistent and reliable quality of food on every visit in line with the club’s standards. To plan for and deliver financial targets. To be responsible for the general daily operations in the kitchen through planning rotas and holidays, ensuring all Health and Safety and Food Hygiene standards are met. Training and development of all kitchen staff at all times.

Job Responsibilities/Main Duties:

· To ensure the kitchen is run to a consistently high standard in the Head Chef’s absence.

· To ensure the preparation and cooking of all food on the all sections is in accordance with established recipe cards and methods .

· To ensure all dishes are correctly presented before being sent into the club for service.

· To ensure appropriate levels production are carried out in direct relationship to the numbers we are catering for.

· To ensure all ‘mise en place’ is tasted as it is prepared, and all dishes are tasted to ensure correct flavour and that recipes have been properly followed.

· To ensure the portion control policy / standard and plating instructions are consistently adhered to.

· To ensure the kitchen is organised kept clean to the required standard.

· To ensure all equipment / utensils in all the sections are correctly handled and maintained.

· To ensure mise-en-place and food stuffs are correctly stored at all times with accurate preparation date and use by date labels in line with our Food Safety policies.

· To ensure the Kitchen is supplied with sufficient equipment and utensils to enable chefs to meet the required standard.

· To ensure all food is monitored for correct preparation by sampling on a regular basis and checking temperatures are within statutory requirements.

· To ensure menu ideas are provided as appropriate to assist with menu planning.

· To ensure all food provisions are ordered from nominated suppliers within budget constraints.

· To ensure pricing on order sheets, and stock take sheets are updated as required.

· To ensure stock taking is accurately carried out and recorded to the required standard.

· To ensure all kitchen staff comply with all kitchen standards, rules and regulations.

Carlton Hotel (Singapore) Pte Ltd

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Job Description

Job Responsibilities

1.       Responsible for driving event sales along with the Catering team to achieve the sales target.

2.       Attends and manage customers enquiries, feedback and event needs.

3.       Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.

4.       Ensure good follow up and service delivery for all events/conferences.

5.       Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.

6.       To ensure event documents are circulated within the set time frame to relevant departments

7.       To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated

8.       To conduct post-event follow up with clients

9.       Maintains contacts with suppliers and other establishments providing services linked to catering activities.

Education and Work Experience

1. Degree/diploma in Hotel Management or equivalent

2. At least 2 years of relevant experience

3. Well versed in systems such as Sales force

4. Possess good interpersonal and communication skills

5. Approachable personality with positive work attitude

6. Good sales and negotiation skill

iO Italian Osteria

iO Italian Osteria

Job Description

About the role

We are looking for an experienced Chef de Partie / Sous Chef to join our dynamic team at Etna Italian Restaurant located in the Duxton Road. In this full-time role, you will be responsible for assisting a section of the kitchen, ensuring the delivery of high-quality, authentic Italian cuisine to our discerning customers.

What you'll be doing

• Overseeing the day-to-day operations of your assigned kitchen section, ensuring efficient workflow and consistently high standards of food preparation and presentation

• Maintain a skilled and motivated team 

• Ensuring strict adherence to health, safety, and hygiene regulations

• Collaborating with the front-of-house team to deliver exceptional customer service

• Participating in inventory management and cost control initiatives

• 6 days work week

What we're looking for

• Minimum 3-5 years' experience as a Chef de Partie or Jnr Sous Chef in a reputable Italian or fine-dining restaurant

• Exceptional knowledge of Italian cuisine and a passion for using high-quality, fresh ingredients

• Strong leadership skills and the ability to effectively manage and motivate a team

• Excellent time management, problem-solving, and attention to detail

• Flexible and able to work in a fast-paced, high-pressure environment

What we offer

At ETNA we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive healthcare and dentalcare reimbursement

• Opportunities for career advancement and professional development

• Subsidized meals and a staff discount on our menu items

• Uniform and shoe wear allowance

• 18 Days Annual Leave, annual Loyalty increment. 

About us

ETNA Italian Restaurant is a renowned Italian restaurant that has been delighting discerning diners in Singapore for over two decade. We are passionate about delivering authentic, high-quality Italian cuisine in a warm and inviting atmosphere. Our commitment to excellence, creativity, and exceptional customer service has earned us a reputation as one of the top Italian dining destinations in the region.

If you are a talented and experienced chef with a deep appreciation for Italian cuisine, we invite you to apply for this exciting opportunity to join our team. Apply now and be a part of our continued success.

BNG HOSPITALITY PTE. LTD.

Job Description

Key Responsibilities

• Assist the Sous Chef and Head Chef in managing day-to-day kitchen operations
• Supervise and guide kitchen staff (Commis Chefs, Cooks) during service
• Ensure all dishes are prepared and presented according to company standards
• Maintain consistency in food quality, taste, and portion control
• Oversee mise en place and ensure readiness for service periods
• Step in to lead kitchen operations in the absence of the Sous Chef
• Monitor stock levels and assist with ordering and inventory control
• Ensure proper storage of food items and minimise wastage
• Enforce food hygiene and safety standards in accordance with Singapore Food Agency guidelines
• Train and mentor junior kitchen staff to improve performance and skills
• Assist in menu development and testing of new dishes when required

• Minimum 2–4 years of experience in a professional kitchen
• Prior experience in a supervisory or senior line cook role preferred
• Strong knowledge of kitchen operations and food safety standards
• Ability to work in a fast-paced environment and handle pressure during peak hours
• Good leadership and communication skills
• Positive attitude, disciplined, and team-oriented

RU CONCEPTS PTE. LTD.

Job Description

Position Overview:
We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

• Supervise and support the service team to deliver seamless, high-quality service to every guest.
• Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
• Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
• Ensure all areas are prepared and set up according to our standards before each service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
• Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
• Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
• Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

• Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and a passion for delivering outstanding service.
• Ability to handle high-pressure situations with grace and professionalism.
• Knowledge of food safety regulations and hospitality industry standards.
• Flexible availability, including weekends, evenings, and holidays.

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for an Assistant Manager for Hai Tien Lo Restaurant. You will play a pivotal role in leading and inspiring a committed team, ensuring the highest standards of quality in food and beverage service. If you are driven by excellence and have a flair for hospitality, we want you to be part of our growing team.

Job Duties:

• Assist in managing the overall operation, administration, and profitability of the outlet.

• Assist in developing and implementing the annual business plan and strategies.

• Support departmental training for associates to ensure consistency and enhance service quality standards.

• Maintain and elevate standards in presentation, supervision, and management of food and beverage service.

• Participate in strategic marketing and discussions to set new standards.

• Promote guest satisfaction and address feedback.

• Facilitate smooth shift transitions and manage key updates.

Talent Profile:

• Minimum 3 years of experience in a similar capacity in the hospitality industry.

• Strong knowledge of food and beverage operations, with proven track record in delivering operational results with a focus on personalized service.

• Responsible and willing to learn.

• Maintain highest standards of professionalism, ethics, grooming and attitude.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Din Tai Fung

Ranked as one of the world’s Top Ten Best Restaurants by The New York Times, the celebrated restaurant has its roots dating back to Taiwan more than 40 years ago. With its famous signature Steamed Pork Dumpling (xiao long bao) and Steamed Chicken Soup, this authentic Taiwanese restaurant makes waves with branches in Singapore, Thailand, Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, UAE, and USA.

Job Description

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Din Tai Fung

Ranked as one of the world’s Top Ten Best Restaurants by The New York Times, the celebrated restaurant has its roots dating back to Taiwan more than 40 years ago. With its famous signature Steamed Pork Dumpling (xiao long bao) and Steamed Chicken Soup, this authentic Taiwanese restaurant makes waves with branches in Singapore, Thailand, Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, UAE, and USA.

Job Description

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

TRUSTED SERVICES PTE LTD

Trusted Services (TSV) is a Temasek Management Services company.

Job Description

• Source, evaluate, negotiate and manage third party vendors and/or venues

• Manage registration process to create a streamlined experience for invitees, including flights and hotel bookings

• Attend and facilitate (as appropriate) all regular progress update meetings

• Provide speakers liaison and management

• Manage F&B and dietary requirements and setup

• Manage event collateral design and production

• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders

• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite

• Budget and timeline management and updates

Requirements

• General University Degree

• Graduates and/or with 2-3 years’ of work or event management experience

• Good Microsoft Office

• Meticulous · Good interpersonal and communication skills

By submitting your application, you consent to the collection, use, and disclosure of your personal data for recruitment and employment-related purposes in accordance with the Personal Data Protection Act (PDPA).

For more information on how we manage personal data, please refer to the link provided : https://www.trustedservices.com.sg/careers

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
A Sales Manager, Event Services is responsible for maximization of revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

What will you be doing? 

As a Sales Manager, Event Services, you will be responsible for performing the following tasks to the highest standards:
•    Own the planning and execution of assigned events from sales handover through completion and post event review.
•    Act as the primary on site contact for clients, ensuring all agreed requirements are delivered accurately and professionally.
•    Conduct pre event meetings, site inspections, and planning discussions to confirm details, expectations, and logistics.
•    Oversee event setup, service flow, live execution, and breakdown in accordance with approved BEOs and Hilton brand standards.
•    Respond effectively to last minute changes, guest requests and operational challenges.
•    Communicate clear event timelines, service standards and operational expectations to all involved departments.
•    Participate in daily operational briefings and pre convention meetings as required.
•    Support post event reviews and continuous improvement initiatives.
•    Follow up on deposits, attrition clauses, cut off dates, payment schedules, and billing instructions to ensure compliance.
•    Review event documentation and post event billing for accuracy, supporting timely settlement of accounts.
•    Maintain awareness of cost control and responsible use of operational resources.
•    Support commercial objectives by identifying opportunities to enhance event value in collaboration with Sales.
•    Review and ensure accuracy of BEOs, function sheets, and event documentation.
•    Maintain organized and up to date event files in line with Hilton standards and procedures.
•    Participate actively in Hilton training programs and service initiatives.
•    Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.
•    Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Sales Manager, Event Services serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•    Minimum 2 years’ experience in a similar capacity.
•    Relevant diploma or degree in hospitality or business discipline.
•    Passionate about delivering exceptional guest experience.
•    Energetic, vibrant and inspiring to the team.
•    An innovative self-starter, with confidence and resilience.
•    Accountable and always positive in exploring alternatives and opportunities for better performance.
•    Focused on driving success for the hotel.
•    Warm, sincere and inclusive in interpersonal interactions.
•    Proactive, confident and reliable.
•    Flexibility to respond effectively with changes in business.
•    Strong analytical skills to understand key business indicators, competitive trends and develop strategies.
•    Excellent command of written and spoken English.
•    Strong presentation and communication skills. 
•    Excellent planning and organisation skills.
•    An excellent team player who works well with different stakeholders to ensure success of hotel. 
•    Has sense of urgency and discipline to ensure tasks are completed in a timely manner.
•    Prior knowledge and use of Delphi.Fdc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 

Le Jardin Fort Canning

Job Description

Assistant Manager – Le Jardin Café (Fleursophy Group)

About Us

Set within the greenery of Fort Canning Park, Le Jardin Café is a nature-inspired extension of Le Jardin, offering a relaxed yet refined café experience rooted in modern European flavours.

Guided by the philosophy of Food, People, and Ambiance, we focus on delivering consistent quality, warm hospitality, and a space where guests can unwind and connect. From morning coffee to casual dining, every touchpoint is designed to feel effortless, thoughtful, and welcoming.

Job Description

We are looking for a proactive and service-driven Assistant Manager to support daily operations and ensure a smooth, high-quality guest experience.

Key Responsibilities:

• Support the Restaurant Manager in overseeing daily front-of-house operations
• Lead and supervise service staff to maintain excellent service standards
• Manage reservations, guest flow, and dining experience during service
• Handle customer feedback and resolve issues professionally
• Ensure proper table service, cleanliness, and overall outlet readiness
• Assist in staff training, scheduling, and performance monitoring
• Drive sales through upselling, promotions, and strong product knowledge
• Work closely with the kitchen team to ensure smooth service flow
• Support inventory control and ordering of service-related items

Job Requirements

• Minimum 2–4 years of experience in F&B operations, preferably in a café or casual dining environment

• Prior supervisory experience is preferred
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Service-oriented with a strong sense of responsibility and initiative
• Able to work in a fast-paced environment with attention to detail
• Willing to work weekends and public holidays

Why Join Us

• Opportunity to grow within a dynamic and expanding F&B group
• Work in a unique, nature-inspired café setting
• Be part of a team that values people, culture, and service excellence
• Exposure to both operations and brand-building experience

MR SU PTE. LTD.

Job Description

F&B Manager (Full-Time)
Company Overview

We are an expanding F&B company in Singapore, dedicated to delivering high-quality food and exceptional customer experiences. We are seeking an experienced and driven F&B Manager to lead our outlet operations and support business growth.

• Oversee full-spectrum operations of the outlet, ensuring efficiency and profitability
• Lead and manage a team of supervisors and service staff
• Develop and implement operational SOPs to improve service standards
• Monitor sales performance and drive revenue growth through strategic initiatives
• Manage manpower planning, staff scheduling, and performance evaluation
• Train, mentor, and develop team members to ensure high productivity
• Handle escalated customer feedback and ensure service recovery
• Manage inventory, procurement, and supplier relationships
• Control operational costs, including food cost and labor cost
• Ensure strict compliance with food safety and hygiene regulations (SFA/NEA)
• Work closely with senior management on business expansion and outlet performance

• Minimum 3–5 years of experience in F&B or hospitality industry
• At least 1–2 years in a managerial or supervisory role
• Strong leadership and team management skills
• Good business acumen and problem-solving abilities
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Willing to work shifts, weekends, and public holidays

MR SU PTE. LTD.

Job Description

Job Description

As a Sichuan Cuisine Chef, you will be responsible for preparing high-quality, authentic Sichuan dishes and ensuring consistency in taste and presentation.

• Prepare and cook authentic Sichuan cuisine (e.g. 、、)
• Ensure food quality, taste consistency, and presentation standards
• Manage kitchen operations and maintain cleanliness and hygiene standards
• Monitor inventory and assist in ordering ingredients
• Train and supervise junior kitchen staff
• Ensure compliance with Singapore food safety regulations

• Minimum 2–3 years of experience in Sichuan cuisine preparation
• Strong knowledge of Sichuan cooking techniques and ingredients
• Ability to work in a fast-paced kitchen environment
• Good teamwork and communication skills
• Ability to work shifts, weekends, and public holidays

• Sichuan Cuisine Cooking Skills
• Kitchen Operations Management
• Food Safety & Hygiene Knowledge
• Team Leadership

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.

Job Description

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.

• Be familiar with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.

• Monitor room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.

• Ensure accurate room assignment and conduct room inspections for VIP arrivals and/or any special arrangements.

• Check and ensure all signage of events are correctly displayed.

• Ensure proper log of all incidents pertaining to the hotel on daily basis for Management reporting.

• Check and supervise all Front Office associates and provide guidance whenever required.

• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.

• Check on housekeeping discrepancy reports and execute necessary actions or follow-up.

• Co-ordinate with security associates on the investigation of any irregular activities during the period of duty.

• Handle emergencies and crisis situation.

• Maintain and ensure cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas and initiate corrective actions deemed necessary.

• Attend to all guests’ inquiries, feedbacks and compliments and needs promptly, efficiently and in a professional manner.

• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.

• Conduct handover of any outstanding items and issues to the next Duty Manager by clearly documenting them in the Duty Manager’s log book.

• Prepare the duty roster for all Front Office associates.

• Conduct daily briefings and open discussions to address day to day operational issues.

• Perform other duties that assigned by the Management.

  
  

Job Requirements:

• At least 2 years of relevant experience in similar capacity

• Calm, efficient and able to work well under pressure

• Possess excellent leadership and communication skills

• Team player with a passion for delivering exceptional levels of guest service

• Prior experience in hotel setting is advantageous.

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

The Sous Chef is responsible for the day-to-day operations of the assigned section. He/She provides guidance supervision on the production needs within the section and is responsible for the quality and usage of food produce to ensure controlled wastage and conscious to food costing as well as local sanitation and hygiene requirements.

Key Responsibilities

• Guide the preparation of food across workstations based on speed and rhythm of service

• Guide the plating of food items across the workstations

• Guide the preparation of workstations before the start of each service

• Assist to plan staff schedules based on operational needs

• Monitor inventory level to ensure sufficient inventory for kitchen operations

• Perform audits on portion and waste control practices to minimise loss and wastage

• Provide on-the-job training and performance evaluation to subordinates

• Promote positive working relations within the department and foster cooperation

• Support crisis response and recovery activities in accordance with business continuity policies

• Perform audits on staff's adherence to the organisation's personal, food and beverage hygiene standards

• Provide recommendations for the development of new recipes to renew menus based on suggestions given

• Suggest areas for continuous improvement across workstations

• Implement continuous improvement activities across workstations

• Guide staff in the usage of emerging technology and tools to improve work productivity

• Review existing work processes and procedures in accordance with process improvement reviews

• Propose to management and plan continuous improvement activities within the team

• Assist to monitor team's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures, food waste management & hygiene standards

Requirements

• Candidate must possess at least ‘O’ level education, professional certificate in Culinary, NITEC, Diploma in Tourism and or equivalent

• Minimum 4 years of experience in similar capacity

• Possess valid Food & Hygiene Certification

• Punctual and discipline to ensure optimal work performance

• Willing to work on weekends and public holidays