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Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

General Manager (Hotel)

8-Jul-2025
Private Advertiser | 56621 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

  • Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

  • Develop and implement effective operational strategies to maximise profitability and efficiency

  • Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

  • Ensure high standards of service delivery and guest satisfaction across all touchpoints

  • Monitor and analyse key performance metrics to identify areas for improvement

  • Manage budgets and financial reporting to drive strategic decision-making

  • Foster a positive and collaborative work culture, promoting staff development and engagement

  • Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

  • Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

  • Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

  • Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

  • Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

  • Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

  • Degree-level qualification in Hospitality Management or a related field

  • Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

Revenue Manager-Sales (Hospitality)

8-Jul-2025
Yanolja Cloud Solution | 56492 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Director of Rooms - The Ritz-Carlton, Bangkok25110570

8-Jul-2025
Marriott International | 56496 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading Rooms Team

• Champions the brand’s service vision for product and service delivery.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Monitors and promotes room rates, specials, and promotions at the residence.

Managing Profitability

• Analyzes service issues and identifies trends.

• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Reviews and audits expenses.

Managing Revenue Goals

• Monitors Rooms operations sales performance against budget.

• Reviews reports and financial statements to determine Rooms operations performance against budget.

• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.

• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Ensuring and Providing Exceptional Customer Service

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Interacts with guests to obtain feedback on product quality and service levels.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Ensures that employees understand expectations and parameters for Room duties.

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Managing and Conducting Human Resources Activities

• Interviews and hires employees.

• Ensures employees are treated fairly and equitably.

• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Identifies talents of direct reports and their teams, and assists with their growth and development plans.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Revenue Manager-Sales (Hospitality)

8-Jul-2025
Yanolja Cloud Solution | 56495 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

8-Jul-2025
Yanolja Cloud Solution | 56493 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

General Manager - F&B

8-Jul-2025
Compass Group Hong Kong Ltd | 56498 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Compass Group Hong Kong Ltd


Job Description

Job Responsibilities: 

  • Manage allocated contracts and achieve the Company's agreed objectives;

  • Handle pre-opening of new Units and run the day-to-day operations;

  • Establish and maintain standards for preparations, presentation, and service of food and beverage in order to ensure the highest quality and consistency at all times;

  • Engage in staff manpower planning, recruitment, retention, and training;

  • Lead and motivate the team to achieve business targets in terms of profitability, service standards and business development;

  • Assist in compiling and distributing revenue forecasts, sale analysis data and operating reports to Operations Director weekly, highlighting any significant variance of the budget 

  • Work closely with Unit Managers to confirm he/she arrange manpower and duty roster according to forecasted revenue and established labour cost goals;

  • Liaise and collaborate with internal departments to evaluate business performance and ensure action plans roll-out effectively;

  • Support and manage all allocated operations manager, ensuring they perform their tasks and duties as per their job description;

  • Assist in preparing all promotions and coordinating the advertising plan, all collateral, and printing material together with the Marketing department;

  • Attend regular client meeting and propose new ideas for menu review;

  • Stay aware of both local and international food trends and share ideas with Culinary lead and Operations Director.

Job Requirements: 

  • Diploma or above in F&B Management, Hotel Management or other related disciplines;

  • Minimum 10 years of work experience in Catering Operations with proven track record in supervisory level and people development;

  • Good business acumen with strong passion in food & beverage industry;

  • Good command of both written and spoken English;

  • Hands on PC skills.

 

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Please apply with full details of academic qualifications, work experience, date of available, present and expected salary by clicking "APPLY NOW" button

  • Please refer to our website www.compass-hk.com for more information about our company

We are an equal opportunity employer and welcome applications from all qualified candidates

Personal data collected would be used for recruitment purposes only

General Manager

7-Jul-2025
ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED | 56457 - Bangkok
This job post is more than 31 days old and may no longer be valid.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED


Job Description


Responsibilities:

  • Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

  • Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

  • Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

  • Develop and align KPIs for branches and team members with the company’s strategic goals.

  • Supervise overall operations of individual spa branches.

  • Ensure service quality provided by therapists and front-line staff.

  • Manage staff scheduling, inventory control, and sales performance at branch level.

  • Address customer feedback and handle on-site issues or emergencies as they arise.

  • Report branch performance to the Operations Director.

  • Oversee and provide guidance to Operation Managers / General Managers at each branch.

Bar Manager

7-Jul-2025
Lexin International Co. Ltd | 56460 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Lexin International Co. Ltd


Job Description

We are looking for an experienced and professional Bar Manager to join our team at a busy and well-established pub. The ideal candidate will have a strong understanding of beer, craft beer, wines, and spirits, and be confident in managing both the technical and operational sides of bar service.

Key responsibilities:

  • Manage daily bar operations to ensure smooth and efficient service

  • Oversee and maintain beer tap systems, chillers, couplers, CO₂, and kegging

  • Supervise, train, and support bar staff

  • Manage inventory, stock rotation, and supplier orders

  • Build and maintain strong relationships with suppliers

  • Perform accurate cash-ups and end-of-day reporting

  • Ensure strict cash handling and security procedures are followed

  • Maintain hygiene, safety, and licensing compliance at all times

Requirements:

  • Strong product knowledge: beers (including craft), wines, and spirits

  • Hands-on experience with beer dispensing systems and cellar management

  • Proven leadership and staff supervision experience

  • Reliable, punctual, responsible, and professional

  • Fluent English is essential

  • Experience with POS and inventory systems is an advantage

What we offer:

  • Competitive salary based on experience

  • Supportive team and good working conditions

  • Long-term opportunities for the right candidate

Director of Sales and Revenue

7-Jul-2025
OVOLO Group Limited | 56468 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

OVOLO Group Limited


Job Description

About You

Securing of Corporate, Domestic Leisure and Conference & Incentive business for the Hotel. Sustaining, maximising yield and growing business from within these segments to meet budgeted revenue.
Functions as the leader of the hotel’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and associate satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of hotel sales objectives.
Achieves personal booking goals and makes recommendations on booking goals of direct reports Responsible for soliciting new business, total account management and the ongoing long-term business relationships with key Corporate, TMC’s and relevant industry bodies.

 

The Gig

  • Saturates and penetrates accounts for transient, group and incentive business out of the corporate market.

  • Ability to manage a team to succeed whilst at the same time achieve own personal goals (revenue, market share, exceed budget)

  • Select, develop and manage the Proactive Sales associates ensuring that they achieve their individual and team goals.

  • Actively coach and mentor associates to ensure ongoing sales skill development and performance improvement.

  • Fully understand, adhere and enforce all Hotel Policies and procedures.

  • Represents the Ovolo at major trade shows, meetings and industry events and at all relevant international and domestic sales trips.

  • Develop and implement yearly sales and marketing plans for the corporate segment.

  • Ensure that the proactive sales team has yearly sales and marketing plans in place.

  • Communicates monthly and long range strategic Sales & Marketing plans for each market segments to the CEO

  • Ensures reports, budgets and expenses are completed accurately and in a timely manner. Minimum is monthly, or as requested.

  • Develops and maintains a strong understanding of brand strategies and the culture of Ovolo Brand.

  • Continually solicits new accounts and business for Ovolo

  • Conducts business travel, including sales calls, meetings, trade shows and industry events annually as required.

  • Works collaboratively with off-property sales channels (e.g., Cluster & Global Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

  • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

  • Partners with group/catering counterpart to effectively manage the business opportunity.

  • Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals.  Focus is group/catering accounts with significant potential sales revenue.

  • Handles complex business with significant revenue potential as well as significant customer expectations.

  • Develops effective corporate sales plans and actions.

  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

  • Closes the best opportunities for the hotel based on market conditions and hotel needs.

  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

  • Builds and strengthens relationships with existing and new customers to enable future bookings.  Activities include sales calls, entertainment, FAM trips, trade shows, etc.

  • Effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities and leads.

  • Effectively manages and develops relationships with key internal and external stakeholders.

  • Effectively use sales resources and administrative/support staff.

  • Conducts site inspections.

 

What you'll get...

  • To work for an award-winning Global Brand with an inspiring and creative team across Australia, Hong Kong, and Bali.

  • Receive Hotel benefits in rooms and our fabulous F&B outlets

  • Flexi Fridays! (Half-Workday on Fridays)

General Manager

7-Jul-2025
Four Seasons Hotel Hong Kong | 56469 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Hong Kong


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About the role:

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government.

This role is on the Planning Committee level, reporting to the Regional Vice President.

What you will do:

General

  • Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

  • Prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

  • Keep the supervising Regional Vice President informed about the condition of the hotel and all-important factors influencing its operation.

  • Provide day to day operational leadership to elevate employee experience

  • Proven leader able to inspire, motivate and drive excellence in service levels

Leadership

  • Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.

  • Maintain a strong relationship with the owner and demonstrate exceptional management skills by employing a balanced approach while safeguarding the interests of the Four Seasons

  • Conduct oneself in an ethical and exemplary manner which encourages like manner or conduct.

  • Represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.

  • Respond properly in any hotel emergency or safety situation.

People

  • Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

  • Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

  • Charismatic & inspiring leadership and communication skills with an advanced ability to inspire, convince, persuade & influence

  • Ability to attract and retain local talent in a challenging environment & support their development and growth

  • A strong character with presence to lead a high performing team in a challenging market environment

  • Ability to naturally connect & warmly interact with guests and local community

  • Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals

  • Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement

Product

  • Lead the senior and mid-management teams in the drive for improvements in LQA/Qualtrics and Four Seasons standard

  • Outcome focused on guest experience and has a track record of delivering at a superior level

  • Possesses an eye for details, is a passionate product driver, and takes an innovative approach in the continuous evolution of the product

Marketing And Sales Responsibilities

  • The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

  • Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.

Profit

  • Strong business acumen and analytical skills, with a keen eye for revenue generation, cost optimization, labor management, and flow-through

  • Able to link day-to-day activities to longer-term business plans, goals and objectives

  • Proven ability to manage costs and deliver bottom line

  • A decision maker with the ability to manage amid uncertainty and set a clear strategic direction

  • Pro-actively suggests and implements revenue-enhancing initiatives, coupled with excellent labor and expense management practices

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Dry Cleaning for Business Attire

  • Birthday Leave

  • Complimentary Employee Meals

RAVE Optimisation Manager

7-Jul-2025
Cathay Pacific Airways Ltd | 56474 - Tung Chung, Islands District
This job post is more than 31 days old and may no longer be valid.

Cathay Pacific Airways Ltd


Job Description

Reports to: Crew Optimisation Manager

Department: Operations Planning (OPN)

Operations Planning Team (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

You will also be responsible for developing strategies to enhance Cathay's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

  • Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

  • Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

  • Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs

  • Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies

  • Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity

  • Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

  • Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

Requirements

  • Degree holder in the discipline of mathematics, technology or a related area preferred

  • Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

  • Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

  • Ability to present complex information in a simple and easily understandable way

  • Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points

  • Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

  • Strong software development skills, especially in Python and Jeppesen Rave.

  • Strong numerical, analytical and planning skills; good computing and statistical ability

  • Project management skills and usage of PM tools (such as JIRA)

  • Ability to work under pressure and work well in a team environment

Application Deadline: 21 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Regional Manager for Scoozi Pizza

5-Jul-2025
Destination Hospitality Management | 56456 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

  • Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

  • Ensure operational excellence, consistent quality, and outstanding customer service.

  • Drive sales performance and profitability, ensuring all stores meet or exceed targets.

  • Develop and implement strategic initiatives to optimize operations and expand market presence.

  • Train, mentor, and develop Store Managers and their teams.

  • Monitor and control food costs, labor costs, and other key financial metrics.

  • Ensure compliance with company policies, food safety, and hygiene standards.

  • Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

  • Play a key role in new store openings and operational setup.

Qualifications

  • Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

  • Strong leadership, coaching, and people management skills.

  • Proven ability to drive sales, control costs, and improve operational performance.

  • Solid understanding of P&L management and budget control.

  • Experience in SOP development, food safety, and quality assurance.

  • Hands-on, proactive, and results-driven approach.

  • Thai nationality, with good command of English.

  • Willing to travel regularly to store locations.

Bar Manager

5-Jul-2025
Chill Bill Bar | 56461 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Chill Bill Bar


Job Description

About the role

Chill Bill Bar is seeking an experienced Bar Manager to join our vibrant and dynamic team in Bangkok. This full-time position will involve overseeing all aspects of our bar operations, ensuring exceptional customer service and driving sales growth. As Bar Manager, you will play a key role in shaping the overall guest experience and contributing to the continued success of our popular bar.

What you'll be doing

  • Managing the day-to-day operations of the bar, including staff scheduling, inventory management and budgeting
  • Ensuring consistent and high-quality beverage preparation and presentation
  • Developing and implementing innovative cocktail menus and bar promotions
  • Providing excellent customer service and fostering a welcoming atmosphere
  • Monitoring and analysing sales data to identify opportunities for growth
  • Hiring, training and leading a team of passionate bartenders and servers
  • Ensuring compliance with all relevant laws and regulations
  • What we're looking for

  • Minimum 3 years of experience as a Bar Manager or in a similar senior bartending role
  • Strong knowledge of bar operations, inventory management and cost control
  • Excellent mixology skills and a passion for creating unique and innovative cocktails
  • Proven track record of leading and motivating a team
  • Strong problem-solving and decision-making abilities
  • Exceptional customer service orientation and interpersonal skills
  • Proficiency in English and Thai languages
  • What we offer

    At Chill Bill Bar, we are committed to providing our employees with a rewarding and supportive work environment. As our Bar Manager, you can expect:

  • Competitive salary and bonus opportunities
  • Opportunities for professional development and career advancement
  • Comprehensive healthcare and insurance benefits
  • Discounts on food and beverages
  • A dynamic and collaborative team culture
  • About us

    Chill Bill Bar is a popular and well-established bar located in the heart of Bangkok, renowned for its vibrant atmosphere, creative cocktails and exceptional customer service. Our mission is to provide our guests with an unforgettable social experience, and we are passionate about delivering the highest standards of hospitality. Join our team and be a part of our continued success!

    Apply now

    Housekeeping Manager25109794

    5-Jul-2025
    Marriott International | 56463 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the housekeeping or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Managing Housekeeping Operations and Budgets

    • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

    • Inspects guestrooms on a daily basis.

    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

    • Inventories stock to verify adequate supplies.

    • Supports and supervises an effective inspection program for all guestrooms and public space.

    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Verifies all employees have proper supplies, equipment and uniforms.

    • Communicates areas that need attention to staff and follows up to verify understanding.

    • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

    • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

    Conducting Human Resources Activities

    • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

    • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

    • Schedules employees to business demands and for tracks employee time and attendance.

    • Verifies employees understand expectations and parameters.

    • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

    • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Verifies employee recognition is taking place on all shifts.

    • Participates in an on-going employee recognition program.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Participates in employee progressive discipline procedures.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Ensuring Exceptional Customer Service

    • Sets a positive example for guest relations.

    • Understands the brand's service culture.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Responds to and handles guest problems and complaints.

    • Strives to improve service performance.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Resort Manager

    5-Jul-2025
    ONYX Hospitality Group | 56464 - Kathu, Phuket
    This job post is more than 31 days old and may no longer be valid.

    ONYX Hospitality Group


    Job Description

    Description:

    • You will be responsible for:
      - Representing the company and its management towards other team members
    • guests
    • government officials
    • clients
    • business partners and all other third parties.
      - Implement
    • maintain and improve company standards
    • quality
    • services
    • image and policies.
      - Direct and collaborate with all operational and commercial heads of departments and respective teams
    • as to maximize the property’s overall functioning
    • services
    • facilities and profitability.
      - Ensure the property’s facilities
    • guest rooms
    • as well as public and front / heart of house areas are presentable and in accordance with brand standards. Personally conduct random inspections at all such areas where required or assigned by the General Manager.
      - Plan
    • execute and assure a smooth daily resort operation
    • while monitoring and pro-actively controlling operational efficiency.

    Qualifications:


    • The successful candidate must possess the following attributes:
      - Minimum of 5-6 years experience in the Thai upscale resort hospitality market
      - Experience in similar roles in upscale or luxury hotel chains
    • Rooms and Operations experience is preferred
      - Bachelor degree in hotel industry related field (e.g. Hotel Management diploma)
      - Possess problem solving skills
    • with a passion for teamwork
    • services and driving guest satisfaction
      - Extensive knowledge of Opera and familiarity with systems like IDeaS (G2 and G3 Systems)
    • OTA Insight
    • PMS
    • etc.

    Education:

    Bachelor

    Years of experience:

    5-6 years

    Number of positions:

    1

    Restaurant Manager

    5-Jul-2025
    Flying Lizard Group Company Limited | 56466 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Flying Lizard Group Company Limited


    Job Description

    • Day-to-Day Operations:
      • Supervise and manage staff while handling the daily running of the restaurant and bar.
      • Ensure service and sanitation standards are consistently met.
      • Adjust staffing levels to meet guest needs, operational efficiency, and financial goals.
    • Team Leadership:
      • Use strong communication and leadership skills to inspire and guide the team.
      • Build trust, cooperation, and respect among team members.
      • Serve as a role model, demonstrating professional behavior and integrity.
      • Identify team members’ growth areas and provide training, coaching, or mentoring.
      • Develop and implement action plans to meet departmental goals efficiently.
    • Customer Experience:
      • Ensure exceptional service at all times, exceeding guest expectations.
      • Actively engage with guests to gather feedback and address concerns promptly.
      • Foster a positive atmosphere for both guests and staff, creating a memorable dining experience.
      • Continuously refine service delivery from arrival to departure, including greeting, order fulfillment, and payment processes.
    • Compliance and Standards:
      • Enforce food safety, sanitation, and liquor law compliance.
      • Ensure adherence to all restaurant policies and procedures through hands-on management.
      • Monitor and maintain high-quality food and beverage standards.
    • Staff Development:
      • Set clear performance expectations and monitor employee progress.
      • Conduct regular training to align staff with guest service standards.
      • Promote fair treatment and strive to improve employee retention.
      • Recognize and reward outstanding performance within the team.
    • Problem Solving and Communication:
      • Act as a key point of contact for staff and supervisors, offering guidance and solutions.
      • Analyze operational challenges and implement effective solutions to improve results.

    Group Restaurant Manager

    5-Jul-2025
    EGAO CO., LTD. | 56465 - Sathon, Bangkok
    This job post is more than 31 days old and may no longer be valid.

    EGAO CO., LTD.


    Job Description

    Having Full Working Rights in Thailand only

    Job Responsibilities:

    Business Development:
    Spot new opportunities and drive revenue growth. Collaborate with marketing to attract customers and boost brand visibility.

    Operational Oversight:
    Manage daily restaurant buzz, uphold food quality, and ensure smooth operations in the kitchen and dining area.

    Team Management:
    Recruit and train a stellar team. Lead with positivity, optimize schedules, and provide feedback to enhance performance.

    Customer Service:
    Set the bar for exceptional service. Engage with guests, resolve issues, and adapt to their needs for a memorable dining experience.

    Training and Development:
    Create fun training programs to boost staff skills. Promote a culture of continuous learning in our izakaya.

    Quality Control:
    Ensure food safety and hygiene. Monitor quality, address issues promptly, and keep our restaurant up to standard.

     

    Qualifications & Experience:

    • Bachelor’s degree in a related field.

    • At least 3 years in the industry with 3 years of team management experience.

    • Strong knowledge of food and beverage service and restaurant management.

    • Positive personality with a service-oriented mindset.

    • Excellent communication skills.

    • Proven leadership and motivational abilities.

    • Thai and English speaking is a must!

    Italian Executive Chef

    4-Jul-2025
    Private Advertiser | 56444 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    About the role

    Bacio Ristorante Italiano', a renowned Italian restaurant in the heart of Bangkok, is seeking an experienced and talented Executive Chef to lead our culinary team. As our Executive Chef, you will be responsible for overseeing all kitchen operations, developing innovative menus, and ensuring the highest standards of food quality and presentation. This is a full-time, on-site role based in our restaurant in Bangkok.

    What you'll be doing

  • Crafting and executing creative, authentic Italian menus that showcase your culinary expertise
  • Managing and mentoring a team of skilled chefs and kitchen staff
  • Ensuring the highest levels of food quality, consistency, and presentation
  • Overseeing kitchen operations, inventory, and budget management
  • Collaborating with the management team to drive continuous improvement and innovation
  • Maintaining exceptional standards of food safety and hygiene
  • Representing the restaurant at industry events and engaging with the local culinary community
  • What we're looking for

  • Minimum 5 years of experience as an Executive Chef or in a similar senior culinary leadership role
  • Proven track record of developing and executing successful Italian menus
  • Excellent leadership and team-building skills, with the ability to motivate and inspire a kitchen brigade
  • Strong working knowledge of food safety, inventory management, and cost control
  • Exceptional attention to detail and a commitment to maintaining the highest standards of quality
  • Passion for using the finest, freshest ingredients and creating memorable dining experiences
  • Excellent communication and interpersonal skills
  • What we offer

    At Bacio Ristorante Italiano', we pride ourselves on providing a rewarding and supportive work environment for our culinary team. In addition to a competitive salary, you will enjoy a range of benefits, including:

  • Opportunities for ongoing training and professional development
  • A collaborative and dynamic work culture that encourages innovation
  • Discounted meals and a comprehensive health and wellness program
  • A well-equipped, modern kitchen facility with the latest equipment
  • About us

    Bacio Ristorante Italiano' is a beloved institution in the Bangkok dining scene, renowned for our authentic Italian cuisine and warm, welcoming atmosphere. Since opening our doors in 2010, we have been committed to delivering an exceptional dining experience to our customers, with a focus on using the finest, locally-sourced ingredients and honouring the rich culinary traditions of Italy. As we continue to grow and expand, we are seeking talented individuals like you to join our team and help us shape the future of Bacio Ristorante Italiano'.

    Apply now to become our next Executive Chef and be part of a dynamic, passionate team dedicated to culinary excellence.

    Restaurant Manager – Korean F&B Brands

    4-Jul-2025
    ChinguConnect | 56445 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    ChinguConnect


    Job Description

    Position: Restaurant General Manager
    📍 Based in Bangkok | Korean F&B Brands: Ramyun Kitchen & Dakjib
    💼 Full-Time | Competitive Salary + Incentives

    Who We’re Looking For

    We’re hiring a Restaurant General Manager to lead one of Bangkok’s most exciting Korean restaurant concepts under Chingu Hospitality. This is a leadership role for someone who thrives on operations excellence, team development, and delivering unforgettable customer experiences.

    If you’re passionate about Korean food, service culture, and want to grow with a fast-moving Thai-Korean F&B startup — we’d love to meet you.

    Key Responsibilities

    🧑‍🍳 Leadership & Team Development

    • Lead and motivate service and kitchen teams to achieve high performance.

    • Set clear expectations, provide ongoing feedback, and recognize team success.

    • Support recruitment, training, and performance management of team members.

    • Be a role model in customer service and team culture.

    🛎 Operational Excellence

    • Ensure smooth daily operations across front and back of house.

    • Maintain high standards in food quality, cleanliness, and service flow.

    • Implement SOPs and optimize processes to enhance efficiency.

    ❤️ Customer Experience

    • Foster a warm, energetic dining atmosphere in line with Korean hospitality.

    • Handle guest feedback with professionalism and urgency.

    • Identify customer needs and improve service touchpoints continuously.

    📊 Financial & Strategic Management

    • Drive revenue and control costs to achieve business targets.

    • Analyze P&L and performance reports to inform decisions.

    • Plan and execute local store marketing, events, and sales initiatives.

    📦 Inventory & Supplier Coordination

    • Manage inventory levels and reduce waste.

    • Build strong relationships with vendors and negotiate favorable terms.

    • Ensure availability of key ingredients and supplies.

    Qualifications

    • Strong leadership, communication, and people management skills.

    • Proven experience in restaurant operations or hospitality management.

    • Service-minded, hands-on, and proactive.

    • Fluent in Thai, with good command of English.

    • Familiar with POS systems, Google Workspace or Microsoft Office.

    • Bachelor’s degree in Hospitality or related field (a plus).

    • Passion for Korean cuisine, youth trends, and F&B innovation.

    About Chingu Hospitality

    Chingu Connect Co., Ltd. is a Thai-Korean F&B startup creating Bangkok’s most vibrant Korean dining experiences. Our brands include Ramyun Kitchen and Dakjib, known for authentic flavors, bold design, and Gen Z vibes.

    Founded in 2021, we now operate multiple branches across top malls like Siam Paragon, Emsphere, The Mall and Central Group— and we’re growing fast.

    Join us on our journey to make K-culture dining even more exciting in Thailand.

    Apply Now

    Send your CV + relevant portfolio (if any) to:
    📧 recruitment@chinguconnect.com

    Recreation Manager/Officer - Grande Centre Point Ratchadamri

    4-Jul-2025
    L & H Hotel Management Co., Ltd. | 56447 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    L & H Hotel Management Co., Ltd.


    Job Description

    การจ้างงาน

    full-time

    - Plan and lead recreational and fitness activities (e.g., yoga, aqua aerobics, games, sports tournaments).
    - Greet and interact with guests in a friendly and engaging manner.
    - Monitor all recreation areas, ensuring guest safety and facility cleanliness.
    - Maintain and manage equipment, towels, and supplies inventory.
    - Encourage guest participation and promote scheduled activities.
    - Coordinate with other departments for special events and VIP guest experiences.
    - Handle guest inquiries and feedback with professionalism and promptness.

    - Bachelor's degree in Physical Education, Sports Science
    - Experience working in fitness as an Instructor
    - Hotel experience is a plus
    - Completion of water rescue training will be advantage
    - Proficient in using fitness equipment
    - Ability to design and create exercise programs
    - Skills in swimming and water rescue

    - Competitive Service Charge & Performance-based Bonus
    - Annual Salary Adjustment
    - 5-Day Work Week
    - Training & Development Program
    - Social Security
    - Group Insurance (IPD)
    - OPD reimbursement (including for eyeglasses)
    - Dental Claim
    - Provident Fund
    - Uniform Provided
    - Meal Allowance + Meal Coupons

    กรกฎาคม 2019

    10,000.00 บาท

    Duty Manager - Grande Centre Point Ploenchit

    4-Jul-2025
    L & H Hotel Management Co., Ltd. | 56455 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    L & H Hotel Management Co., Ltd.


    Job Description

    การจ้างงาน

    full-time


    - Proven experience in hotel operations or supervisory roles.
    - Excellent leadership and problem-solving skills.
    - Strong communication and interpersonal abilities.
    - Ability to handle high-pressure situations with professionalism.
    - Knowledge of hotel management software (e.g., Comanche, PMS systems).
    - Degree in Hospitality Management or related field preferred.


    Job Summary:
    The Duty Manager ensures smooth daily hotel operations by overseeing all departments and handling guest concerns. This role involves managing staff, responding to emergencies, and ensuring exceptional guest experiences. The Duty Manager acts as the point of contact for guests and staff during shifts.

    Key Responsibilities:
    - Oversee daily operations and ensure seamless coordination between departments.
    - Serve as the primary point of contact for guest inquiries, complaints, and special requests.
    - Monitor staff performance and provide support as needed.
    - Ensure safety and security procedures are followed at all times.
    - Handle emergencies and resolve issues promptly and professionally.
    - Conduct property inspections and address maintenance or cleanliness concerns.
    - Assist with staff scheduling and resource allocation.
    - Train and mentor front-line staff to enhance service delivery.
    - Maintain records and prepare reports on guest feedback and operational performance.
    - Represent hotel management in the absence of senior leadership


    * 5-day work week
    * Training & Development program
    * Vacation & Public Holiday
    * Social Security
    * Group Insurance (IPD)
    * OPD 36,000THB per year
    * Dental Allowance 6,000THB per year
    * Provident Fund
    * Free uniform
    * Meal Allowance 2,500THB per month
    * Meal coupons

    กรกฎาคม 2019

    10,000.00 บาท

    Reservation Manager

    4-Jul-2025
    MOON HOLIDAYS COMPANY LIMITED | 56467 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    MOON HOLIDAYS COMPANY LIMITED


    Job Description

    About the role

    As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

    What you'll be doing

    • Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

    • Develop and implement strategies to optimize the reservation system and streamline booking workflows

    • Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

    • Collaborate with the sales and marketing teams to support promotional activities and new product offerings

    • Ensure compliance with relevant industry regulations and the company's internal policies

    • Provide training and support to the reservation team to continually improve their skills and knowledge

    • Monitor and report on key performance metrics to measure the success of the reservation function

    What we're looking for

    • Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

    • Proven track record of leading and motivating a team to deliver exceptional customer service

    • Strong analytical and problem-solving skills to identify and implement process improvements

    • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

    • Proficient in using reservation management systems and data analysis tools

    • Thorough understanding of industry trends, regulations, and best practices in reservation management

    • Professional-level English skills in communication, writing, and reading

    • Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

    About us

    MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

    Apply now to join our dynamic team and be a part of our exciting journey!

    Pastry Chef / Bakery Chef (Hotel)

    4-Jul-2025
    FASHION KINGDOM CO., LTD. | 56489 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    FASHION KINGDOM CO., LTD.


    Job Description

    About the role

    Our company in the heart of Bangkok is seeking an experienced Pastry Chef to join our dynamic culinary team. As our Pastry Chef, you will be responsible for creating exceptional French-inspired desserts and pastries that delight our discerning guests. This is a full-time position based in Bangkok.

    What you'll be doing

    • Assist Head Chef in planning food requirements and food/labor costs.

    • Ensuring adequacy of supplies at the pastry station

    • Provide the staff training when new products are launched

    • Assist to plan food preparation/food production.

    • Enforce strict health and hygiene standards: well maintain personal hygiene, food and kitchen.

    • Ensure effective communications and collaboration is maintained between the different entities.

    • To ensure information are delivered in an effective and concise manner that staff of the Company comprehends

    • Assist in the modification and improvement of pastry product to ensure it is relevant to the current needs of the target customer

    • Provide solutions to improve and elevate the effectiveness of processes and systems present in the Pastry team

    • Execute any other duties assigned by Superior

    What we're looking for

    • Minimum 5 years  or above of relevant working experience in the industry

    • Diploma in Pastry & Bakery qualification a MUST

    • Work experience must include competencies, skills and knowledge levels

    • Able to communicate in French or third language will be advantage

    • Possess a can-do attitude, persistence and positive mindset towards work

    • Possess communication and interpersonal skills

    • Quick-thinker, detailed and creative

    What we offer

    We are committed to providing our employees with a rewarding and fulfilling work experience. As our Pastry Chef, you will enjoy a competitive salary, comprehensive healthcare benefits, and opportunities for career progression within our growing group. We prioritise work-life balance and offer flexible scheduling to accommodate your needs.

    If you are passionate about French pastry and committed to delivering excellence, we encourage you to apply for this exciting Pastry Chef role today.

    Assistant Manager, Discovery Bay Recreation Club

    4-Jul-2025
    Auberge Hospitality Limited | 56470 - Discovery Bay, Islands District
    This job post is more than 31 days old and may no longer be valid.

    Auberge Hospitality Limited


    Job Description

    Responsibilities:

    • Supervise and ensure a smooth operation of western F&B outlet D Café

    • Provide high quality of catering service to the Club members and their guests

    • Maintain the high level of hygiene and quality standard for the restaurant

    • Greet the members, take order and handle payments

    Requirements:

    • Diploma holder in Hospitality Management or related disciplines

    • 4-5 years of Food and Beverage working experience, with at least 2 years in supervisory level

    • Knowledge of wine and spirit, with WSET Level One or above certificate is preferred

    • Enthusiastic, outgoing with excellent service-oriented personality

    • Good command of spoken and written English and Chinese

    • Shift work on Sundays and public holidays is required

    Benefits

    • Dental insurance

    • Medical insurance

    • Transportation allowance

    • Education allowance

    • Free shuttle bus

    Working Location: Discovery Bay

    We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

    Application Methods:

    • Email – send your detailed resume and expected salary via clicking "Apply Now"

    • WhatsApp – 6317 3527

    • Fax – 2987 5057

    Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, and a copy of which will be provided immediately upon request.

    Food & Beverage Manager

    4-Jul-2025
    Chiva Som International Health Resorts Co., Ltd. | 56448 - Hua Hin, Prachuap Khiri Khan
    This job post is more than 31 days old and may no longer be valid.

    Chiva Som International Health Resorts Co., Ltd.


    Job Description

    1. Monitor Guest Satisfaction – Regularly review guest feedback and take necessary actions to enhance service quality and overall experience.

    2. Drive Innovation & Concept Development – Continuously explore new trends, dining concepts, and creative approaches to elevate guest experiences.

    3. Ensure Effective Team Communication – Foster a positive work environment, encourage teamwork, and facilitate effective communication across departments.

    4. Crisis Management & Problem-Solving – Be prepared to handle unexpected situations, such as service disruptions or guest complaints, in a professional and efficient manner. Oversee the daily operations of all Food & Beverage department outlets.

    5. Plan, develop and implement menus and wine lists. And develop strategies and long-term plans to maximize revenue and profitability. And set financial targets to ensure the continuous growth and development of the department.

    Loss Prevention Manager25108787

    4-Jul-2025
    Marriott International | 56437 - Klaeng, Rayong
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

    OR

    • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

    CORE WORK ACTIVITIES

    Managing Security/Loss Prevention Operations

    • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

    • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

    • Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

    • Comply with applicable federal, state and local law and safety regulations.

    • Follow proper key control guidelines in loss prevention and in the property.

    • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

    • Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

    • Follow Duty of Care process for the protection of guests and associates.

    • Follows up on all unusual activities in and around the property that would impair the well being of guests and associates.

    • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    • Implements action plans to monitor and control risk.

    • Monitors all unusual activities in and around the property that would impair the well being of guests and associates.

    • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

    • Oversees and guides the efforts of the Accident Prevention Committee.

    • Oversees first aid program for guests and associates.

    • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

    Leading Security/Loss Prevention Teams

    • Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.

    • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Provides an open door policy.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    Ensuring Exceptional Customer Service

    • Meet quality standards and customer expectations on a daily basis.

    • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

    • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

    • Provides services that are above and beyond for customer satisfaction and retention.

    Conducting Human Resources Activities

    • Completes associate performance reviews in a timely manner.

    • Enforces brand Standard Operating Procedures through documentation efforts.

    • Train all associates on the four parts of OSHA.

    • Train all new hires on loss prevention policies and procedures.

    • Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security.

    • Oversees all investigations for incidents related to both guests and associates.

    • Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system.

    Additional Responsibilities

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Develops liaison with local law enforcement and emergency services.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Guest Service Manager25108101

    4-Jul-2025
    Marriott International | 56439 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Assistant Executive Housekeeper - Khao Lak Marriott Beach Resort & Spa25107991

    4-Jul-2025
    Marriott International | 56440 - Takua Pa, Phang Nga
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Guest Relations Manager

    4-Jul-2025
    Rosewood Hotels (Hong Kong) Limited | 56472 - Tsim Sha Tsui, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Rosewood Hotels (Hong Kong) Limited


    Job Description

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Manage all aspects of guest relations, ensuring tailored service and addressing individual needs and preferences

    • Recruit, train, and mentor staff while fostering a culture of excellence and maintaining high performance standards

    • Work with various departments to ensure seamless service delivery and promote hotel amenities effectively

    • Assist in budget development, analyze financial reports, and monitor expenses related to guest services and amenities

    • Design engaging programs, handle complaints professionally, and oversee the guest journey from pre-arrival to post-departure

    • Ensure all associates are informed of new policies, maintain brand integrity, and always represent the hotel professionally

    REQUIREMENTS:

    • Degree or Higher Diploma in Hospitality or Tourism management is an advantage

    • Minimum 5-6 years’ relevant experience in a sizeable luxury hotel, with at least 2 years in a similar capacity

    • Solid knowledge on the courteous manner of handling guest’s inquiries and complaints

    • Proficiency in English, Putonghua and Cantonese

    • Proven managerial abilities in people management, strategic planning and decision making

    • High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills

    • Possess a thorough knowledge of the Front Office systems, such as Opera, Unifocus, Alice and Vingcard

    Night Manager

    4-Jul-2025
    The St. Regis Hong Kong | 56452 - Wan Chai, Wan Chai District
    This job post is more than 31 days old and may no longer be valid.

    The St. Regis Hong Kong


    Job Description

    Job Summary

    • Serves as the property Manager on Duty and oversees all property operations during the overnight shift.
    • Ensures that the highest levels of hospitality and service are provided during the overnight shift.
    • Represents property management in resolving any guest or property related situation.
    • Personally assisting in resolving any issues and completing tasks.

    Requirements

    • 8 - 10 years related experience in International 5-star hotels.
    • Good interpersonal and communication skills.
    • Capable to work independently with multi-tasking ability.

    Human Resources Department
    28 Harbour Road,
    Wanchai, Hong Kong.
    Email: srhk.hr@stregis.com

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

    __________________________________________________________________________________________________________________________

    員工福利 Benefits

    • 五天工作 5-Day Work
    • 醫療津貼 Medical Insurance
    • 交通津貼 Transportation Allowance
    • 膳食津貼 Meal Allowance
    • 有薪婚假 Marriage Leave
    • 生日假期 Birthday Leave
    • 行業 Industry

      • 酒店 / 賓館 Hotel / Hospitality

      工作種類 Job Category

      • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
      • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
      • 款待 / 酒店 (前線接待) Hospitality / Hotel (Front Desk / Office)
      • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

      工作地點 Location

      • 灣仔 Wan Chai

      經驗要求 Experience

      • 8-10 年 / years

    Hygiene Manager25107452

    3-Jul-2025
    Marriott International | 56431 - Bang Lamung, Chon Buri
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Supervise and coordinate operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATION

    Education: Bachelor’s degree from accredited university or college in Environmental Health or Culinary.

    Related Work Experience: 2 to 4 years of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Event Manager - Up to 100K @MRT Sirindhorn (ID:678962)

    3-Jul-2025
    PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 56435 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.


    Job Description

    Duties:

    Job Overview:

    Plan and manage events both inside and outside the showroom, including CRM activities, branding initiatives, brand awareness campaigns, and events for prospects to increase sales opportunities. Analyze the results of each event to improve future performance, and lead the event team to operate efficiently under the supervision of the Marketing Manager.

    Key Responsibilities:

    • Plan, oversee, and manage events both inside and outside the showroom, such as CRM activities, brand-building events, brand awareness campaigns, roadshows, new car launches, and activities targeting key customer groups and prospects.

    • Analyze the outcomes of each event—such as attendance, engagement, feedback, and conversion rates—to improve effectiveness in future events.

    • Collaborate with the marketing team, sales team, and dealers to ensure activities align with company goals and effectively support sales performance.

    • Manage the event team under your responsibility and develop their capabilities to ensure efficient operations.

    • Control the budget and timeline of each event according to the plan, and manage external vendors and suppliers.

    • Stay updated on event trends and new marketing approaches to bring innovation and appeal to the company’s events.

    Qualifications:

    • At least 5 years of experience in event management, preferably with premium clients or luxury brands.

    • Highly creative with the ability to turn ideas into executable events.

    • Strong team management and coordination skills.

    • Capable of analyzing and developing strategies to ensure events align with marketing objectives.

    • Flexible and adaptable, able to work during weekends or outside regular hours when necessary.

    • Proficient in Microsoft Office and PowerPoint, with solid skills in basic reporting and analysis tools.

    Director of Sales - Andaz One Bangkok

    3-Jul-2025
    Andaz Bangkok | 56449 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Andaz Bangkok


    Job Description

    Summary

    You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees.

    Qualification
    • Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.
    • Minimum 2 years work experience as Director of Marketing, or Director of Sales in larger operation.
    • Good problem solving, administrative and interpersonal skills are a must.

    Assistant Restaurant Manager (Chinese Speaking) - Andaz One Bangkok

    3-Jul-2025
    Andaz Bangkok | 56450 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Andaz Bangkok


    Job Description

    Summary

    You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.   The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

    Qualification
    • Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
    • Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

    Bar Manager - Andaz One Bangkok

    3-Jul-2025
    Andaz Bangkok | 56451 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Andaz Bangkok


    Job Description

    Summary

    Lead the pre-opening setup and daily operations of the bar. Curate a distinctive beverage program that reflects local flair and global trends. Recruit, train, and inspire a team of vibrant bartenders and service talent. Ensure smooth service, stock control, and compliance with safety standards. Collaborate with Culinary and Marketing to deliver seasonal promotions and unique guest moments

    Qualification
    • Proven experience in managing a premium or lifestyle bar
    • Strong leadership and guest engagement skills
    • Creativity, attention to detail, and a deep love for hospitality
    • Pre-opening experience is a plus

    Housekeeping Manager25107913

    3-Jul-2025
    Marriott International | 56432 - Chiang Rai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 2 years experience in the housekeeping or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Managing Housekeeping Operations and Budgets

    • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.

    • Inspects guestrooms on a daily basis.

    • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

    • Inventories stock to verify adequate supplies.

    • Supports and supervises an effective inspection program for all guestrooms and public space.

    • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Verifies all employees have proper supplies, equipment and uniforms.

    • Communicates areas that need attention to staff and follows up to verify understanding.

    • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.

    • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

    Conducting Human Resources Activities

    • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

    • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.

    • Schedules employees to business demands and for tracks employee time and attendance.

    • Verifies employees understand expectations and parameters.

    • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

    • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Verifies employee recognition is taking place on all shifts.

    • Participates in an on-going employee recognition program.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Participates in employee progressive discipline procedures.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Ensuring Exceptional Customer Service

    • Sets a positive example for guest relations.

    • Understands the brand's service culture.

    • Participates in the development and implementation of corrective action plans to improve guest satisfaction.

    • Empowers employees to provide excellent customer service.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Responds to and handles guest problems and complaints.

    • Strives to improve service performance.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday...

    3-Jul-2025
    Ami and Wood Ear | 56453 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Ami and Wood Ear


    Job Description

    Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

    You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

    Key Responsibilities

    Sales & Financials

    • Design and create signature cocktails;
    • Build positive rapport with guests;
    • Drive whisky, cocktail & beverage revenue in the bar and restaurant;
    • Maintain spirit & beverage costs within budget;
    • Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
    • Review and analyze sales to ensure stock rotation and profitability remain within targets;
    • Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
    • Make recommendations to guests on whiskies according to their preferences among 400 labels.

    Supervision

    • Manage team member to ensure smooth operation and provide first-class service to guests;
    • Control and monitor the whisky and spirits orders to ensure the stock is at par level;
    • Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
    • Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

    Qualifications & Experience Required

    • To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
    • Experience in managing 200 whisky labels or above;
    • Solid knowledge in whisky is a MUST;
    • Extensive spirit, cocktail and beverage knowledge;
    • Good command of written and spoken English.

    We offer attractive remuneration package, employee benefits & staff caring items, which include:

    • Straight Shift
    • FIXED Sundays Off (except on festive dates)
    • Competitive Salary with team-based tips sharing
    • Public Holiday & 15 Annual Leave per year
    • Meal and Transportation Allowance
    • Discretionary Bonus
    • Medical Benefits
    • Mandatory Provident Fund
    • On-the-Job Training & Training Sponsorship
    • Career Advancement Opportunities
    • Staff Purchase Discounts

    For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

    For more information, please visit our website: http://www.ami-woodear.hk/

    Personal data collected will be used for recruitment purposes only.

    __________________________________________________________________________________________________________________________

    員工福利 Benefits

    • 醫療津貼 Medical Insurance
    • 牙科保險/福利 Dental Insurance
    • 膳食津貼 Meal Allowance
    • 員工折扣優惠 Staff Discount
    • 晉升機會 Promotion
    • 在職培訓 On-the-job training
    • 侍產假 Paternity Leave
    • 行業 Industry

      • 保健 Health Care

      工作種類 Job Category

      • 餐飲 (客務) Catering (Guest Relations)
      • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
      • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
      • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
      • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

      工作地點 Location

      • 中環 Central

      經驗要求 Experience

      • 3 年或以上 / years or above

    Executive Chef

    3-Jul-2025
    Barceló Coconut Island | 56426 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Barceló Coconut Island


    Job Description

    The 5-star Barceló Coconut Island is a unique beach resort located on the pristine Coconut Island, a short distance from the east coast of Phuket.
    The atmosphere of this all-inclusive resort perfect reflects the exotic and adventurous essence of Thailand, and guests will be enchanted by the warm and genuine hospitality provided by the team.
    Offering world-class accommodations, food & beverage offerings, and activities, Barceló Coconut Island is the perfect location for a relaxing break.
    Barceló Coconut Island – A pristine luxury resort in Phuket.
    Coconut Island is perfectly set in a remarkable destination in a tranquil heaven Phang Nga Bay, the incredible gateway to Thailand’s most stunning beaches, islands and distinguished scenery.

    Housekeeping
    • House Man (1)
    • Housekeeping Supervisor (1) Urgent
    Human Resources
    • คนพิการ (1)

    Engineer

    Sales & Reservation

    Food & Beverage
    • Beach Club Manager (1) New
    Front Office
    • Guest Relation Supervisor (1)
    • Porter (2) Urgent
    Le Petit Prince แผนกเบเกอรี่
    • Chef De Parties (1)
    Activities
    • Activities Supervisor (1)
    • Fitness Instructor (1)
    Main Kitchen
    • Executive Chef (1)
    Trainee นักศึกษาฝึกงาน
    • นักศึกษาฝึกงานทุกแผนก (10) Urgent

    รายละเอียด

    - Expert knowledge of the restaurant or organization’s cuisine
    - Advanced culinary skills including food preparation, flavor pairings and other cooking best practices
    - Ability to develop unique recipes
    - Current knowledge of trends in the restaurant industry
    - In-depth knowledge of federal, state and local food handling regulations
    - Comfortable training, directing and supervising kitchen staff
    - Exceptional leadership skills, including motivation and goal-setting
    - Excellent communication and interpersonal skills
    Time management and organization

    แผนก:

    Main Kitchen

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามประสบการณ์

    ผู้ติดต่อ:

    HR

    อีเมล์:

    coconutisland.recruitment@barcelo.com

    เบอร์ติดต่อ:

    0611743974

    ลงประกาศเมื่อ:

    02 ก.ค. 68

    Duty Manager - The Ritz-Carlton, Bangkok25107422

    2-Jul-2025
    Marriott International | 56411 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    E-commerce Manager

    2-Jul-2025
    Brick Revolution Co., Ltd | 56412 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Brick Revolution Co., Ltd


    Job Description

    E-commerce Manager

    Bangkok

    Management (Hospitality & Tourism)

    Full time

    ฿30,000 per month

    Location: Bangkok Office (Full-Time)

    Hotel Location: Aviyana Hua Hin, Hua Hin, Thailand

    About Us:

    Aviyana Hua Hin is an upcoming five-star beachfront hotel specializing in events and offering an extensive array of innovative food and beverage options. With 115 rooms and multiple restaurants and bars, our hotel provides guests with modern design, exceptional hospitality, and unparalleled experiences.

    Job Summary:

    We are seeking a dynamic and experienced E-commerce and OTA Manager to join our team in our Bangkok office. The ideal candidate will be responsible for managing and optimizing our online presence on various online travel agencies (OTAs) such as Agoda, Expedia, and Booking.com, driving online bookings, and maximizing revenue. This role requires a strategic thinker with a deep understanding of the digital landscape, hospitality industry trends, and OTA platforms.

    Key Responsibilities:

    OTA Management:

    •⁠ ⁠Manage and optimize listings on OTA platforms including Agoda, Expedia, Booking.com, and others.

    •⁠ ⁠Monitor and adjust pricing strategies to maximize revenue and occupancy rates.

    •⁠ ⁠Ensure all property information, photos, and descriptions are accurate and updated regularly.

    •⁠ ⁠Handle OTA promotions and special offers to increase visibility and bookings.

    E-commerce Strategy:

    •⁠ ⁠Develop and implement effective e-commerce strategies to enhance online presence and drive direct bookings through our website.

    •⁠ ⁠Collaborate with marketing teams to create compelling online campaigns, advertisements, and promotions.

    •⁠ ⁠Analyze website traffic and OTA performance data to identify trends, insights, and areas for improvement.

    Revenue Management:

    •⁠ ⁠Work closely with the revenue management team to develop dynamic pricing models and inventory management strategies.

    •⁠ ⁠Monitor competitive set performance and market trends to make informed pricing and promotional decisions.

    •⁠ ⁠Prepare regular performance reports and present findings to senior management.

    Customer Relationship Management:

    •⁠ ⁠Respond to guest reviews and feedback on OTA platforms in a timely and professional manner.

    •⁠ ⁠Foster strong relationships with OTA account managers and leverage these relationships to negotiate better terms and conditions.

    Collaboration and Coordination:

    •⁠ ⁠Liaise with the hotel operations team in Hua Hin to ensure seamless guest experiences from booking to check-out.

    •⁠ ⁠Work with the marketing team to align OTA strategies with overall brand objectives and marketing campaigns.

    Qualifications:

    •⁠ ⁠Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.

    •⁠ ⁠Minimum of 3 years of experience in e-commerce, OTA management, or revenue management within the hospitality industry.

    •⁠ ⁠Proven track record of increasing online bookings and revenue through OTA channels.

    •⁠ ⁠Strong analytical skills with the ability to interpret data and make data-driven decisions.

    •⁠ ⁠Excellent communication and interpersonal skills.

    •⁠ ⁠Proficiency in OTA platforms and hotel property management systems (PMS).

    •⁠ ⁠Strong organizational skills and the ability to manage multiple projects simultaneously.

    •⁠ ⁠Fluency in Thai; proficiency in English is a plus.

    How to Apply:

    If you are passionate about the hospitality industry and have the expertise to drive our e-commerce and OTA performance to new heights, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to sumalee@aviyanahuahin.com.

    Bar Manager

    2-Jul-2025
    Private Advertiser | 56424 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    Private Advertiser


    Job Description

    About the role

    Mixologist skills needed. Join our vibrant hospitality team at a new bar and Late night lounge in the heart of Central as a full time Bar Manager. You will be responsible for crafting exceptional cocktails and providing excellent hospitality and customer service in our lively bar environment.

    What you'll be doing

    • Preparing and serving a wide variety of classic and signature cocktails, beers, wines, and non-alcoholic beverages while managing and inspiring your bar team.

    • Hosting and maintaining a high profile within the venue.

    • Ensuring a high level of customer satisfaction by providing prompt, friendly, and knowledgeable service

    • Maintaining a clean and organised bar area, managing/restocking supplies, following all health and safety procedures

    • Collaborating with the management team to develop new drink menu items and improve existing offerings

    • Participating in staff training and development programmes to continuously enhance your bartending skills

    • Managing and maintaining good communications with suppliers.

    What we're looking for

    • Previous experience as a mixologist , hotel background preferable

    • Excellent knowledge of a wide range of spirits, mixers, and cocktail recipes

    • Strong customer service orientation and the ability to work effectively in a team

    • Excellent time management and multitasking skills to handle a fast-paced bar environment

    • Passion for the hospitality industry and a commitment to providing exceptional customer experiences

    What we offer

    We value our employees and offer a range of benefits to support your well-being and career growth. These include competitive remuneration, opportunities for advancement, and a dynamic, collaborative work environment. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

     

    If you are passionate about bartending and eager to join a thriving hospitality company, we encourage you to apply now.

    Front Office Manager25107222

    2-Jul-2025
    Marriott International | 56422 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

    OR

    • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

    CORE WORK ACTIVITIES

    Leading Guest Services Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    • Ensures recognition of employees is taking place across areas of responsibility.

    • Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

    • Celebrates successes and publicly recognizes the contributions of team members.

    Maintaining Guest Services and Front Desk Goals

    • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Develops specific goals and plans to prioritize, organize, and accomplish your work.

    • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

    • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

    • Manages department controllable expenses to achieve or exceed budgeted goals.

    Managing Projects and Policies

    • Ensures compliance with all Front Office policies, standards and procedures.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

    Ensuring Exceptional Customer Service 

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

    • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

    • Strives to improve service performance.

    • Empowers employees to provide excellent customer service.

    • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    • Responds to and handles guest problems and complaints.

    • Observes service behaviors of employees and provides feedback to individuals and/or managers.

    Managing and Conducting Human Resource Activities

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Establishes challenging, realistic and obtainable goals to guide operation and performance.

    • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Ensures employees are treated fairly and equitably.

    • Manages employee progressive discipline procedures for Front Office Staff.

    • Administers the performance appraisal process for direct report managers.

    • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

    Additional Responsibilities 

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Head chef

    2-Jul-2025
    Resreceta | 56416 - Ko Pha-ngan, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Resreceta


    Job Description

    We are looking for a Executive chef/Head chef  for a modern restaurant of European cuisine!

    Dear candidates, we are reviewing resumes and photos of dishes that you prepare. Please send your full portfolio immediately to the email address: stasphangan@gmail.com

     

    ✔️Location :

     

    Thailand (Phangan Island)

     

    Preferences for candidates who have a work permit.

     

    ✔️Requirements for the candidate:

     

    -Successful experience in kitchen management from 3 years

     

    —Experience of working with barbecue / grill

     

    —Able to build cost-effective kitchen work: 

    Daily purchases of products for the restaurant, control of the cost of dishes, the ability to draw up technical and technological maps for dishes, personal participation and monthly inventories, staff planning, interaction with the restaurant’s accounting, compliance with the budget for the purchase of products, for write-offs, spoil

    —Knoware of modern gastronomic trends and technologies

    —Skills in developing a menu for catering, conducting master classes and open tastings, communicating with restaurant guests 

    —Team building experience

     

    —Leadership qualities, organizational skills and attention to detail

     

    —Love for the profession and for people

    - Hard skill of working on a Josper type grill

     

    You will become the face of the restaurant, participate in all advertising campaigns, make guests fall in love with your dishes

     

    ✔️Conditions:

     

    —Salary 60.000 baht+ KPI

     

    —Work schedule -discussed individually

     

    —The working hours are discussed individually

    —Frendly Team 

     

    We are already waiting for your portfolios by e-mail:

     

    stasphangan@gmail.com

     

    The invitation to cooperation will follow after a successful tasting in the restaurant.

    Assistant Marketing and Communications Manager

    2-Jul-2025
    The Naka Island, a Luxury Collection Resort & Spa | 56418 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    The Naka Island, a Luxury Collection Resort & Spa


    Job Description

    • Email: naka.recruit@luxurycollection.com
    • Tel: 076371410

    โรงแรม, ที่พัก

    โรงแรม

    Culinary

    Sales & Marketing

    Food & Beverage
    • Head of Mixologist (1)

    Front Office

    Finance & Accounting
    • Receiving Driver (Temporary) (1)

    Loss Prevention

    Executive Office
    • Executive Secretary (1)
    Human Resources
    • Disabilities (Temporary) (1) New

    รายละเอียด

    -

    แผนก:

    Sales & Marketing

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    Human Resources Department

    อีเมล์:

    naka.recruit@luxurycollection.com

    เบอร์ติดต่อ:

    076371410

    ลงประกาศเมื่อ:

    26 มิ.ย. 68

    Chef de Cuisine - Thai Specialty Restaurant

    2-Jul-2025
    The Naka Island, a Luxury Collection Resort & Spa | 56419 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    The Naka Island, a Luxury Collection Resort & Spa


    Job Description

    • Email: naka.recruit@luxurycollection.com
    • Tel: 076371410

    โรงแรม, ที่พัก

    โรงแรม

    Culinary

    Sales & Marketing

    Food & Beverage
    • Head of Mixologist (1)

    Front Office

    Finance & Accounting
    • Receiving Driver (Temporary) (1)

    Loss Prevention

    Executive Office
    • Executive Secretary (1)
    Human Resources
    • Disabilities (Temporary) (1) New

    รายละเอียด

    -

    แผนก:

    Culinary

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    อนุปริญญา/ปวส. ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    Human Resources Department

    อีเมล์:

    naka.recruit@luxurycollection.com

    เบอร์ติดต่อ:

    076371410

    ลงประกาศเมื่อ:

    26 มิ.ย. 68

    Food & Beverage Manager25106504

    2-Jul-2025
    Marriott International | 56415 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

    CANDIDATE PROFILE 

    Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Developing and Maintaining Budgets

    • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

    • Maintains a positive cost management index for kitchen and restaurant operations.

    • Utilizes budgets to understand financial objectives.

    Leading Food and Beverage Team

    • Manages the Food and Beverage departments (not catering sales).

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Oversees all culinary, restaurant, beverage and room service operations.

    • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

    • Provides excellent customer service to all employees.

    • Responds quickly and proactively to employee's concerns.

    • Provides a learning atmosphere with a focus on continuous improvement.

    • Provides proactive coaching and counseling to team members.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Monitors and maintains the productivity level of employees.

    • Develops specific goals and plans to prioritize, organize, and accomplish work.

    • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

    • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

    Ensuring Exceptional Customer Service

    • Provides excellent customer service.

    • Responds quickly and proactively to guest's concerns.

    • Understands the brand's service culture.

    • Drives alignment of all employees, team leaders and managers to the brand's service culture.

    • Sets service expectations for all guests internally and externally.

    • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

    • Verifies all banquet functions are up to standard and exceed guest's expectations.

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

    Managing and Conducting Human Resource Activities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Conducts performance reviews in a timely manner.

    • Promotes both Guarantee of Fair Treatment and Open Door policies.

    • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

    • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

    • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

    Additional Responsibilities

    • Complies with all corporate accounting procedures.

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluates results to choose the best solution and solve problems.

    • Drives effective departmental communication and information systems through logs, department meetings and property meetings.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Director of Rooms - The Ritz-Carlton, Bangkok25106182

    1-Jul-2025
    Marriott International | 56402 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    CORE WORK ACTIVITIES

    Leading Rooms Team

    • Champions the brand’s service vision for product and service delivery.

    • Communicates a clear and consistent message regarding departmental goals to produce desired results.

    • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

    • Monitors and promotes room rates, specials, and promotions at the residence.

    Managing Profitability

    • Analyzes service issues and identifies trends.

    • Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

    • Reviews and audits expenses.

    Managing Revenue Goals

    • Monitors Rooms operations sales performance against budget.

    • Reviews reports and financial statements to determine Rooms operations performance against budget.

    • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.

    • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

    Ensuring and Providing Exceptional Customer Service

    • Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

    • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

    • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

    • Coordinates and communicates event details both verbally and in writing to the customer and property operations.

    • Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.

    • Responds to and handles guest problems and complaints.

    • Uses personal judgment and expertise to enhance the customer experience.

    • Stays available to solve problems and/or suggest alternatives to previous arrangements.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Ensures that employees understand expectations and parameters for Room duties.

    • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

    Managing and Conducting Human Resources Activities

    • Interviews and hires employees.

    • Ensures employees are treated fairly and equitably.

    • Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

    • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

    • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

    • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

    • Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

    • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

    • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

    • Identifies talents of direct reports and their teams, and assists with their growth and development plans.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

     
    Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

     
    Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

     
    In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Sous chef / Chef de Partie / Demi Chef & Restaurant Manager

    1-Jul-2025
    SALT AND RABBIT LIMITED | 56410 - Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    SALT AND RABBIT LIMITED


    Job Description

    Alma & is a brand new modern European restaurant in Central, expected to open in late July or early August. Our concept is to provide casual dining with fine quality food. We are seeking experienced and passionate CHEFS and FOH staff to join our dynamic team.

    Sous chef / Chef de Partie / Demi Chef Responsibilities:

    • Collaborate with the Head Chef for daily kitchen operation.

    • Ensure kitchen hygiene and safety standards are maintained at all times.

    • Oversee food preparation and presentation, ensuring consistency and quality.

    • Assist in inventory management and cost control.

    • Monitor and maintain kitchen equipment to ensure operational efficiency.

    • Work during service to support the line and ensure smooth operations.

    Qualifications:

    • Minimum of 2 years experience in a professional kitchen.

    • Strong knowledge of various cooking techniques, cuisines, and dietary restrictions.

    • Excellent communication and interpersonal skills.

    • Passion for culinary arts and a commitment to quality.

    Restaurant ManagerResponsibilities:

    • Ensure smooth implementation and execution of the restaurant operations.

    • Provide training to the team to deliver the highest quality of service.

    • Control stocks for daily use in the restaurant to ensure service requirements are met.

    • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant.

    • Gather guests’ feedback, respond accordingly, and resolve guest complaints

    Qualifications:

    • Minimum of 3 years experience in hospitality industry.

    • Strong management skill with a positive mindset and friendly image.

    • A team player who is reliable and dependable.

    • Enthusiastic when serving guests.

    • Excellent communication, interpersonal and leadership skills.

    • Self-organised and details-oriented with a strong sense of responsibility.

    What We Offer:

    • A supportive and collaborative work environment

    • 6 rest days per month

    • 10 days annual leave per year

    • Monthly tips

    • Daily staff meal provided

    Restaurant Manager │ Louise

    1-Jul-2025
    Jia Group Holdings Limited | 56404 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    Jia Group Holdings Limited


    Job Description

    What you will be doing:

    • Manage day-to-day restaurant operations.

    • Deliver exceptional guest service and experience.

    • Train and develop new and existing staff.

    • Build a cohesive team that excels in service.

    • Ensure hygiene and cleanliness are maintained as per required standards.

    • Promote and Strong the brand of the restaurant

    • Handle guests’ enquiries and complaints.

    • Consistently look for ways to improve the overall running and management of the outlets to improve the guest experience and service quality

    • Oversee weekly schedule and ensure staffing is optimal to operation needs

    What we are looking for:

    • Degree in hospitality or a related discipline.

    • At least 2 years of managerial experience in a Food & Beverage Group or Hotel Restaurant setting.

    • A motivational leader and team player with a strong passion for F&B service.

    • Passionate about people and dedicated to team development.

    • Customer-oriented mindset with a strong sense of hospitality and customer service.

    • Excellent interpersonal, communication, and problem-solving skills.

    • Proficiency in written and spoken English.

    • Charismatic presence and excellent people skills.

    • Abundant positive energy and a can-do attitude, essential for this dynamic role.

    • High energy is a must for this dynamic role.

    We Offer:

    • 15 days Annual Leave

    • Medical & Dental Insurance

    • Performance Bonus

    • Staff Meals

    • On-the-job Training

    • Competitive Salary

    Brnach Manager

    1-Jul-2025
    Vespa Adventures | 56403 - Chiang Mai
    This job post is more than 31 days old and may no longer be valid.

    Vespa Adventures


    Job Description

    🌟 Superstar Branch Manager Wanted in Chiang Mai! 🌟

    Are you a sales expert with a passion for driving growth and creating unforgettable experiences? Vespa Adventures is looking for a Branch Manager with strong sales capabilities to lead our team in Chiang Mai! 🛵✨

    💼 Why This Role Rocks:

    Lead an iconic, globally recognized brand in one of Thailand’s most vibrant cities.

    Use your sales expertise to grow our business and deliver outstanding results.

    Work in a dynamic, fun environment where your leadership will shine.

    🎯 What We’re Looking For:

    We need a sales powerhouse who can:

    Drive revenue growth and consistently achieve targets.

    Build and maintain strong partnerships to expand our presence in the market.

    Lead with energy and enthusiasm, inspiring a team to excel.

    🙌 Who You Are:

    An experienced sales leader with a proven track record in sales and business development.

    Background in hospitality, tourism, or a related field is a plus.

    Results-driven, proactive, and passionate about delivering exceptional customer experiences.

    🚀 Why Join Vespa Adventures?

    We create premium, unforgettable travel experiences. As our Branch Manager, you’ll have the chance to lead a thriving business, innovate, and make a real impact.

    📩 Ready to Apply?

    Send your CV to vietphuong@vespaadventures.com and a quick note about how your sales expertise and leadership make you the perfect fit for this role. Let’s ride toward success together!

    Tag your friends or anyone you know who fits this description. Let’s create something amazing in Chiang Mai! 🛵

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