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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

JW Marriott Phuket Resort and Spa

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Job Description

·         Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

·         Works effectively with the Engineering department on guestroom maintenance needs.

·         Supervises the property general cleaning schedule.

·         Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

·         Inventories stock to ensure adequate supplies.

·         Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

·         Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

·         Supports and supervises an effective inspection program for all guestrooms and public space.

·         Communicates areas that need attention to staff and follows up to ensure understanding.

·         Ensures all employees have proper supplies, equipment and uniforms.v

Private Advertiser

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Job Description

• Oversee daily restaurant operations, reporting to the General Manager.
• Handle customer complaints, ensuring satisfaction and supervising staff performance.
• Maintain high standards in staff grooming, hygiene, cleanliness, and safety.
• Develop menus and marketing plans reflecting Japanese and Thai culinary traditions.
• Coordinate with bar and kitchen leaders to ensure smooth and authentic operations.
• Drive marketing campaigns for local and international audiences, promoting cultural identity.
• Organize events to boost sales and showcase hospitality.
• Manage budgets, inventory, and cash control, focusing on profitability.
• Recruit, train, and supervise staff, ensuring alignment with hospitality standards.
• Monitor menu performance and collaborate with chefs to refine offerings.
• Ensure compliance with health and safety regulations and licensing laws.
• Foster a positive team culture and provide training for ongoing development.
• Address operational challenges and customer feedback efficiently.

Requirements:

• Fully fluent in Thai with fluency in English.
• Experience in budget management, inventory control, and cash handling.
• Proficiency in developing and executing marketing campaigns.
• Ability to plan and manage events to boost sales and brand identity.
• Solid understanding of health and safety regulations and licensing laws.
• Exceptional communication and interpersonal skills.
• Creativity and attention to detail, especially in menu development and presentation.
• Flexible and adaptable, with the ability to address operational challenges effectively.
• Able to use Restaurant Software.

TCC Land Commericial Co., Ltd.

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Job Description

The Head of Hotel Operations at the corporate level is a senior leadership role responsible for overseeing the overall performance, efficiency, and strategic direction of multiple hotel properties within a hospitality group or chain. This role ensures that all hotels under the brand comply with company standards, deliver exceptional guest experiences, and achieve financial and operational targets.

Key Responsibilities:

1. Strategic Leadership & Business Growth

·        Develop and implement corporate-wide operational strategies to enhance profitability and brand consistency.

·        Identify market trends and opportunities for expansion or improvement.

·        Work with the executive team to set long-term goals for the hotel portfolio.

2. Operational Excellence & Standardization

·        Ensure all hotels adhere to brand standards, SOPs (Standard Operating Procedures), and service quality benchmarks.

·        Oversee day-to-day operations across multiple properties, ensuring efficiency and guest satisfaction.

·        Implement best practices in revenue management, cost control, and operational workflows.

3. Financial Performance & Budgeting

·        Monitor P&L (Profit & Loss) statements, budgets, and financial performance of all hotels.

·        Drive revenue optimization strategies (ADR, RevPAR, occupancy rates).

·        Control operational costs while maintaining service quality.

4.   Guest Experience & Quality Assurance

·        Ensure consistent delivery of high-quality guest experiences across all properties.

·        Address escalated guest complaints and service recovery at a corporate level.

·        Implement customer feedback systems and improvement initiatives.

5.   Team Leadership & Talent Development

·        Lead, mentor, and support General Managers and property-level leadership teams.

·        Oversee corporate training programs to ensure staff competency and brand alignment.

·        Foster a culture of excellence, accountability, and employee engagement.

6.   Compliance & Risk Management

·        Ensure compliance with legal, safety, and regulatory standards (health, safety, labor laws, etc.).

·        Mitigate operational risks and crisis management (e.g., emergencies, reputational risks).

·        Work with legal and HR teams on corporate policies.

7. Technology & Innovation

·        Evaluate and implement new hospitality technologies (PMS, CRM, automation tools).

·        Drive digital transformation to enhance operational efficiency and guest engagement.

8. Stakeholder & Vendor Management

·        Liaise with owners, investors, and franchise partners to align on business objectives.

·        Negotiate with suppliers and vendors for corporate-wide contracts.

Skills & Qualifications

Experience     

• 10+ years in hotel operations, including multi-property management

Leadership

• Strong decision-making and team management skills.

Financial Acumen

• Expertise in budgeting, forecasting, and revenue management.

Customer-Centric Mindset

• Passion for delivering exceptional guest experiences.

Analytical & Strategic Thinking

• Ability to interpret data and drive performance improvements.

Communication & Negotiation

• Effective in dealing with stakeholders at all levels.

TCC Land Commericial Co., Ltd.

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Job Description

Revenue Management (RM) is a data-driven strategy that optimizes pricing, inventory, and distribution to maximize hotel revenue and profitability. A Revenue Manager (or Revenue Management team) plays crucial role in balancing demand and supply to achieve the best financial performance.

Key Roles & Responsibilities:

1. Pricing Strategy & Dynamic Pricing

·        Set optimal room rates based on demand forecasts, competitor pricing, and market trends.

·        Implement dynamic pricing (adjusting prices in real-time based on occupancy and booking patterns).

·        Manage seasonal pricing, promotional rates, and length-of-stay restrictions.

 2. Demand Forecasting & Market Analysis

·        Analyze historical data, booking trends, and future demand (events, holidays, conferences).

·        Monitor competitor pricing (via tools like STR, OTA Insight, Duetto).

·        Adjust strategies based on economic conditions, travel trends, and consumer behavior.

 3. Inventory & Distribution Management

·        Allocate room inventory across OTAs (Booking.com, Expedia), direct channels (website, phone), and wholesalers.

·        Manage room-type availability (suites, premium rooms, standard rooms) to maximize revenue.

·        Optimize overbooking strategies to minimize no-shows and walk-ins.

 4. Channel Management & Direct Bookings

·        Ensure best available rates (BAR) across all distribution channels.

·        Reduce OTA dependency by driving direct bookings (via loyalty programs, website discounts).

·        Negotiate commission rates with OTAs and metasearch engines (Google Hotels, Trivago).

 5. Revenue Reporting & Performance Tracking

·        Track KPIs such as:

·        ADR (Average Daily Rate)

·        Occupancy %

·        RevPAR (Revenue Per Available Room)

·        GOPPAR (Gross Operating Profit Per Available Room)

·        Generate daily, weekly, and monthly revenue reports for management.

·        Conduct pickup analysis (monitoring booking pace vs. forecast).

 6. Group & Corporate Sales Strategy

·        Evaluate group business proposals (weddings, conferences, corporate bookings).

·        Set negotiated rates for long-term contracts while protecting profitability.

·        Balance transient (individual) vs. group business to optimize revenue mix.

 7. Technology & Revenue Management Systems (RMS)

·        Use AI-powered RMS tools (e.g., IDeaS, Duetto, Atomize) for automated pricing.

·        Integrate PMS (Property Management System) with RMS for real-time data.

·        Leverage business intelligence (BI) tools (Tableau, Power BI) for analytics.

 8. Collaboration with Other Departments

·        Work with Marketing on promotions, packages, and digital campaigns.

·        Coordinate with Front Office & Reservations on rate restrictions and upgrades.

·        Align with Finance on budgeting and revenue targets.

 Skills & Qualifications

Education:                         Degree in Hospitality, Revenue Management, Finance, or related field.

Certifications:                   Certified Revenue Management Executive (CRME), HSIA certification.

Technical Skills:                

• Advanced Excel (pivot tables, macros, forecasting models).

• Knowledge of PMS (Opera, Protel), RMS (IDeaS, Duetto), BI tools.

• Understanding of OTA algorithms and digital marketing.

Soft Skills:                          

• Analytical & strategic thinking.

• Strong negotiation & communication.

• Ability to work under pressure (peak seasons, last-minute changes).

Radiant1 Services Co., Ltd.

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Job Description

About the Role:

We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

Key Responsibilities:

Revenue Management & Strategy Execution

●       Implement and contribute to the execution of revenue management strategies

●       Provide expert guidance to general managers, property leadership teams and market sales leaders

●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

●       Initiate and evaluate revenue tests to improve pricing effectiveness

Data Analysis & Reporting

●       Break down complex data into actionable insights to enhance revenue performance

●       Generate and deliver timely reports, presentations and strategic updates

●       Continuously analyze transient booking patterns and market trends

●       Maintain accurate reservation system data and ensure system optimization

●       Provide recommendations for improving revenue management processes based on data-driven insights

Collaboration & Communication

●       Act as a key liaison between revenue management, sales and hotel operations teams

●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

●       Work closely with group sales teams to coordinate pricing and inventory strategies

●       Ensure all revenue strategies align with business goals and client needs

Who Should Apply:

●       Qualifications & Experience:

○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

○       Ability to collaborate effectively with cross-functional teams

○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

●       Skills & Competencies::

○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

○       Exceptional communication, negotiation and stakeholder management skills

○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

 

FUNKY LAM (THAILAND) COMPANY LIMITED

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Job Description

Key Responsibilities include the following but are not limited to:

Operations Management 

• Plans and prepares work schedules and assigns team members to specific duties.
• Ensures restaurant staff are trained and competent in assigned areas implementing correct procedures to be followed
• Provides leadership, coaching and motivates team members
• Maintains appropriate stock levels through ordering, receiving and rotation processes.
• Work closely with kitchen team to ensure smooth operations and support on the stock count and ordering and receiving goods.
• Ensures correct portioning standards are followed for all products and services.
• Effectively manages food-cost variances for the restaurant
• Performs regular stock-take procedures and readily addresses variances
• Strict adherence to cash handling procedures as per Company Policy
• Responsible for Banking 
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Maximizes revenue opportunities through up selling products and return of customers.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Ensures cash control and liquor control procedures are followed by all Restaurant, Bar area.

Qualifications:

• Previous experience in restaurant management 2-3 year
• Strong leadership and communication skills, 2nd language is an advanced 
• Knowledge of food safety regulations
• Ability to work in a fast-paced environment
• Proficiency in restaurant management software
• Able to work 6 day per week , during 15:00 pm - 1:30 am

The Sunset Beach Resort & Spa

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Job Description

Fluent in English, and have a proven background in managing hotels of similar size and style.

1. Oversee daily operations of the hotel and ensure a high standard of service and guest satisfaction.

2. Manage, train, and supervise hotel staff, ensuring smooth personnel operations.

3. Lead the sales strategy, monitor expenses, and implement cost control to ensure the hotel

reaches profitability within a year.

Requirements:

- Candidates have full working rights for Thailand.

- Proven experience in hotel management

- Strong leadership and communication skills

- Good command of English

Compensation and Benefits:

- Salary: 100,000 THB/month (negotiable based on experience)

- Free accommodation provided

- Car rental included

Destination Hospitality Management

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Job Description

We are seeking a dynamic Restaurant General Manager for Hooters Phuket to oversee all aspects of a restaurant's daily operations, ensuring smooth and efficient service, customer satisfaction, and financial health. As the restaurant GM, your role is to manage staff, handle finances, maintain inventory, and ensure compliance with health and safety regulations. Your role is crucial for creating a positive work environment and maintaining the restaurant's reputation.

Job Description

• Staff Management: Hiring, training, and supervising restaurant staff, creating work schedules, and ensuring staff adherence to company policies.

• Financial Management: Managing budgets, tracking expenses, and implementing cost-saving strategies.

• Inventory Management: Overseeing stock levels, ordering supplies, and minimizing waste.

• Customer Service: Addressing customer complaints, ensuring a positive dining experience, and implementing strategies to enhance customer satisfaction.

• Operational Oversight: Managing daily operations, ensuring smooth service flow, and resolving any issues that arise.

• Compliance: Ensuring adherence to health and safety regulations, including food safety and hygiene standards.

• Marketing & Promotion: May be involved in developing and executing marketing plans to promote the restaurant.

• Menu Planning: Working with chefs to develop and update menus.

• Event Planning: Coordinating large events like weddings or birthdays.

Qualifications:

• Female age between 25-35 years old

• Bachelor degree or equivalent certificate

• Fluency in English

• Experience in F&B or Hospitality business for minimum of 2 years or above

• Service-minded attitude

• Be able to work in Patong, Phuket

Virgin Active (Thailand) Limited

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Job Description

What’s the overall purpose of the job?

• Provide support to manage day-to-day operations of overall club in conjunction with Club General Manager and HODs, support in their absence, and ensure overall safe and healthy environment which exceeds expectations of members and guests.
• Ensure all areas of the club and equipment is clean, maintained and presented as laid out in the brand standards.
• Further develop and implement operations strategy, working closely with Operations Manager to produce accurate budgeting and on time reporting.

Qualification

• Minimum 2 years' experience in comparable position
• Experience in delivering impeccable customer service and responding to feedback and complaints
• Relevant tertiary qualifications or equivalent experience
• Excellent communication (in- person)
• Exceptional customer service
• Superior knowledge of local and national OH&Sregulations
• Number savvy and proficient with calculations
• Understanding of health and fitness industry is desirable
• MS Office (Word, Excel, Outlook) – intermediate
• Customer Relationship Management (CRM) database – intermediate
• Fluent written and spoken Thai and English language