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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:

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Job Description

[What the role is]

School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office)

[What you will be working on]

We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.

[What we are looking for]

Qualifications & Experience:
• A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
• At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
• Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
• Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
• Prior experience conducting training or mentoring in a hospitality setting is an advantage.

Teaching & Professional Skills:
• Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
• Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
• Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
• Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
• A collaborative and professional approach to working with academic teams and industry partners.

OUE Restaurants Pte Ltd

OUE Restaurants

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Job Description

• Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings
• Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
• Answer calls, note down booking reservations, and update accordingly
• Manage and operate POS systems, including all card and cash transactions
• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
• Check and ensure bills’ accuracy before printing it for guests
• Balance cash floats at the start and end of each shift, maintaining financial integrity
• Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
• Handle delivery platform apps and process orders promptly and effectively
• Set up tables and service areas according to SOP
• Assist to clear tables and dishes from the dining area and side stations
• Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary
• Assist in beverage preparation and support daily kitchen operations
• Follow and ensure appropriate personal hygiene and sanitation procedures are met
• Any other duties as assigned by Management

Requirements

• High school diploma or equivalent
• Previous experience in customer service, call centre, or restaurant settings is preferred
• Excellent communication skills; verbally and in writing
• Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy
• A team player to work collaboratively in a team environment
• Proficiency in POS systems and online booking systems (I.e., Chope)
• Possess organizational and team management skills with a strong and professional approach to guest service

Benefits

• Annual Leave, Family Care Leave, Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

JW Marriott Hotel Singapore South Beach

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Job Description

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

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Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
• Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.