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A true beachfront resort on Phuket's southwestern coast.

FRONT OFFICE DEPARTMENT

SALES&MARKETING (Phuket Based)

Food & Beverage

LOSS PREVENTION

รายละเอียด

-

• You will be responsible for:
  To manage the hotels’ revenue management system and develop and implement strategies and procedures designed to maximise overall hotels’ revenue and to optimise profitability through implementation of effective revenue management processes and data driven fact-based business decisions.
  To take on a leadership and decision making role for property pricing
• distribution and market mix strategies and work with all departments to ensure maximum revenue potential is achieved in their area of responsibility.
  To ensure that the agreed price positioning of the properties within the cluster is optimised and results in market share growth

  Main Duties & Responsibilities
  Forecasting / Daily Management
  - Maintain manual / automated revenue management system to achieve maximum benefit from the information derived from these tools.
  - Prepare and monitor demand forecasts as defined by ONYX policy.
  - On a daily basis review and deploy inventory restrictions and pricing strategies designed to maximise revenue given the forecasted demand conditions.
  - Monitor competitor pricing for all revenue generating departments and work with the appropriate department heads to ensure optimum pricing strategy for revenue maximisation.

  Reports / Revenue Meeting
  - Prepare and distribute daily

• weekly
• monthly
• and other periodic reports as defined by the ONYX policies.
  - Conduct and lead weekly Revenue Strategy Meetings and Group pick up meetings.

  Strategy & Analysis
  - Monitor results versus budget on a regular basis and report at appropriate intervals.
  - Apply appropriate restriction settings in all systems to optimize RevPAR during high demand periods
  - Prepare and report historical results to the appropriate parties

• accompanied with an analysis of results and recommendations for future policies and procedures.
  - Track sales programs / promotions / advertising and provide feedback as necessary to relevant departments.
  - Analyse current revenue generation trends
• and identify critical areas for Revenue Enhancement.
  - Work with all revenue centres to create and implement seasonal promotions
• packages
• and other programs to increase demand and revenue during off peak and identified need periods.
  - Conduct competitor and market research to assist with implementing strategies for achieving optimal market mix and attracting new markets as needed.
  

• Minimum 2 - 3 years of experience in the position
  -Good communications in English both speaking and writing
  -Positive thinking and good in problem solving skills
  -Proficient in English Communication both speaking and writing
  -Creative and Innovative
  -Experience in Distribution management
  

Diploma

2

1

Angsana is a hotel brand of Banyangroup that caters to the modern traveller seeking style and authenticity. Comprising contemporary and chic retreats, Angsana is designed to create and deliver vibrant enlivening experience for guests at work and at play. Angsana exudes the spirit and conscience of its environment, while offering a strong sense of individuality infused with our Asian heritage. Facilities and services are focused on enabling guests to draw the most of every moment.

Angsana Laguna Phuket is located in scenic Bang Tao Bay, Phuket’s most coveted resort address. Just 20 minutes from bustling Phuket Town and the Phuket International Airport, lies the contemporary beachfront resort with unrivalled access to the emerald waters of the Andaman Sea.

HUMAN RESOURCE DEPT.

Sales & Marketing

F&B KITCHEN DEPT.

F&B SERVICE DEPT.

รายละเอียด

Key Responsibilities
• Develop and execute strategic sales plans to achieve and exceed budgeted revenue targets (rooms, events, catering).
• Lead, coach, and manage the Sales team (Leisure, Corporate, MICE) to ensure high performance and professional development.
• Analyze market trends, competitor activities, and business opportunities to identify growth areas and mitigate risks.
• Collaborate with the Revenue Management and Marketing teams to optimize rate strategies, promotions, and channel mix.
• Represent the hotel at industry trade shows, client meetings, roadshows, and networking events, both domestically and internationally.
Marketing team to align campaigns and sales messaging across online platforms
Qualifications
• Bachelor’s Degree in Hospitality Management, Business, or a related field.
• Minimum 7–10 years of progressive experience in hotel sales, with at least 3 years in a senior leadership role.
• Proven track record of achieving revenue goals in upscale or luxury resorts, ideally in a destination market like Phuket.
• Strong knowledge of leisure, group, and MICE segments.
• Excellent communication and negotiation skills in English (additional languages are a plus).
• Proficient in Microsoft Office and CRM tools (e.g., Opera, Delphi, Salesforce)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

HOTEL DESCRIPTION

The proposed 22-story JW Marriott Hotel Bangkok Ratchadapisek, featuring 386 guest rooms and suites, originally opened in 1999 as Swissotel Bangkok Ratchada. The hotel last underwent a renovation in 2014, with minor refurbishments carried out annually. It is part of a mixed-use complex that includes the 25-story Le Concorde office tower and retail spaces. Currently, Marriott International will take over the hotel’s operation under a white-label agreement in 2025, with the reflagging to JW Marriott Hotel Bangkok Ratchadapisek scheduled for Q1 2028. Majority of renovation will take place during the white-label phase and remaining to be fully completed by 2030.

The hotel is situated at 204 Rachadapisek Road in the Huai Khwang district, northeast of Bangkok's city center. This area is recognized for its residential and commercial character. It boasts good accessibility and visibility from Rachadapisek Road, with direct access to Huai Khwang Station along the MRT Blue Line. Conveniently located approximately 18 KM and 28 KM from Don Mueang Airport and Suvarnabhumi Airport, respectively.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE 

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. 
 

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market.

• Manages the property's reactive and proactive sales efforts.

• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.

• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales strategy.

• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.

• Interfaces with regional marketing communications for regional and national promotions pull through.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand business strategy.

• Executes the sales strategy in order to meet individual booking goals for both self and staff.

• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.

• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.

• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.

• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.

• Creates effective structures, processes, jobs and performance management systems are in place.

• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning catering solutions.

• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.

• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other discipline managers.

• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.

JOB SUMMARY 

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy 

• Updates market knowledge and aligns strategies and approaches accordingly.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions to achieve them.

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation.

• Communicates proactively with properties regarding rate restrictions and strategy.

• Manages rooms inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Leads efforts to coordinate strategies between group sales offices.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

• Promotes and protects brand equity.

Building Successful Relationships

• Develops and manages internal key stakeholder relationships in a proactive manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Attends staff/forecast/long range meetings as requested by properties.

AN UNRIVALLED COLLECTION OF LUXURY BEACH RESORTS & HERITAGE HOTEL
From its origin in the 1950 with Phuket’s first full-service hotel, Thavorn Hotels & Resorts has evolved into the leading luxury hotel group in Phuket, with currently looking for a team to join us two hotels and resorts in Phuket’s most prime beaches and locations.

โรงแรมในเครือถาวรเป็นที่แรกในภูเก็ตให้บริการโรงแรมครบวงจรและเป็นส่วนหนึ่งของโรงแรมชั้นนำด้านการพักผ่อนอย่างสุขสบาย และพวกเรากำลังมองหาเพื่อนร่วมทีมเติบโตไปกับเราในเครือโรงแรมและรีสอร์ทของถาวร ที่ตั้งอยู่ในที่ติดชายหาดส่วนตัว มาเป็นส่วนหนึ่งของความสำเร็จร่วมกัน สมัครโดยการแสกน QR หรือ ส่งประวัติการทำงานมาได้เลย

1. Thavorn Palm Beach Resort @ Karon ถาวรปาล์มบีชรีสอร์ท ที่กะรน
2. Thavorn Beach Village Resort & Spa @Kamala ถาวรบีช วิลเลจ รีสอร์และสปา ที่กมลา

Contact Us
Facebook Message: m.me/thavornphuketjobs
Line: @hrthavorn (มีเครื่องหมาย @ ด้วย)
เบอร์โทร: 0937617443

ตำแหน่งว่าง / Positions needed
https://www.thavornphuketjobs.com/jobs
หรือ
Phuketall:
https://www.phuketall.com/thavorn-hotels-and-resorts

กรอกใบสมัคร online:
https://fs6.formsite.com/thavorn/application_employment/index.html?fbclid=IwAR1CKCwnOvhWz5CVr79gLqzbTty1G-taOsK5cJ4fH-Na_AfQsXlQIiQDcr0

ข้อมูลโรงแรม:
Thavorn Palm Beach Resort, กะรน ภูเก็ต
www.thavornpalmbeach.com

Thavorn Beach Village Resort & Spa, กมลา ภูเก็ต
www.thavornbeachvillage.com

Facebook Page : Human Resources - Thavorn Hotels and Resorts

Housekeeping

Front Office

Food & Beverage

Human Resources

Engineering

Sales & Marketing

Key Responsibilities:
• Communicate with and visit both existing and potential partners as assigned by the Group Director of Sales.
• Continuously seek and develop new business partnerships and opportunities for the hotels.
• Analyze sales performance and market trends using both internal and external data sources.
• Oversee departmental operations and assign tasks appropriately to team members.
• Monitor the performance of business partners and regularly report outcomes to the Group Director of Sales.
• Plan partner visits and assign partner meetings to team members as needed.
• Coordinate with the Accounting Department to regularly review outstanding balances from business partners.
• Initiate sales promotion activities during periods when the hotels aim to boost revenue.
• Monitor the materialization of allotments from partners and report performance to the Group Director of Sales.
• Identify opportunities to participate in major partner marketing campaigns to enhance hotels visibility and sales.
• Represent the hotels at roadshows and/or travel trade events, both domestically and internationally.
• Monitor competitor pricing and promotional activities.
• Maintain strong and positive relationships with business partners.
• Carry out special assignments as directed by the Group Director of Sales.
• Train and develop departmental staff to enhance their knowledge and skills.

Qualifications:
• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proactive and self-motivated individual with a strong sense of initiative and the ability to embrace challenges.
• Minimum of 2 years’ relevant experience in a 5-star hotel or luxury hospitality environment.
• Excellent communication and interpersonal skills; proficiency in additional languages is a plus.
• Proven ability to meet and exceed sales targets in a fast-paced, high-pressure environment.
• Strong leadership qualities, goal-oriented mindset, and a drive to succeed.

Sales & Marketing

รายละเอียด

1.Minimum of 2 years of experience in similar roles with Accor
2.Strong analytical skills and proficiency in data analysis and business intelligence tools.
3.Strategic thinker with the ability to translate data insights into actionable business strategies.

Sales & Marketing

รายละเอียด

-Leading and overseeing an organization's sales and marketing strategies to achieve revenue growth and market leadership.
-Analyzing market trends to identify opportunities and drive business results.
-Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

full-time

- Bachelor's degree in Marketing, Communication or related field.
- Minimum of 3 year's experience in marketing, communications or public relations with demonstrated success
- A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with mathematical background.
- Strong creative, strategic, analytical, administrative, communicative, organizational, managing skills.
- Demonstrate successful experience writing press releases, making presentations and negotiating with media.
- Experience overseeing the design and production of print materials, collaterals and publications.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.

- Establishes an annual and fully integrated communications program with measurable objectives, strategies and action steps.
- Assists in the preparation, utilization and update of an Annual Marketing Plan with the Group Director of Sales and Marketing (GDOSM). (include section of Public Relations Plan and Advertising Plan), broken down as necessary by division and/or department.
- Measures, interprets, priorities and evaluates the effectiveness of marketing communications activities and adjust as necessary.
- Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
- Monitors all current attitudes and public statements concerning the hotel in foreign and local media.
- Ensures adequate targeted publicity and coverage of the hotel's positioning, promotional programs, corporate image building and other activities.
- Assesses advertising needs and opportunities for the hotel and obtains initial approval of local media campaign proposals from the GDOSM and Hotel Manager.
- Ensures that all hotel advertising and collateral (local Food and Beverage, recruitment, etc.) are of consistent high standards, and that they comply with the brand standards.
- Recommends and develops proposals and directs and implements below the line sales promotions, with external partners such as credit card companies, banks, department stores, airlines, etc. to support the advertising and sales campaigns.
- Closely works with GDOSM to maximize use of the targeted market information including customer profile, behavior, and yield for the planning and evaluation of marketing communications.

- วันหยุด 8 วันต่อเดือน / Day off 8 days per month
- วันหยุดนักขัตฤกษ์ / Public Holidays
- วันหยุดพักผ่อนประจำปี / Vacation Leave
- ค่าบริการ / Service charge
- เงินรางวัลการชื่มชมจากลูกค้า / Guest comment rewards
- ยูนิฟอร์มและบริการซักรีด / Uniform and Laundry Service
- อาหารพนักงาน 2 มื้อ / 2 Meals in staff cafeteria
- งานเลี้ยงสังสรรค์ประจำปี / Staff Party
- การฝึกอบรมและพัฒนาบุคลากร / Training and Career Opportunities

พฤษภาคม 2025

full-time

ไม่ระบุ

รับผิดชอบในตำแหน่งงาน และทำงานให้บรรลุเป้าหมายที่กำหนด

Day off 8 day per month.
Public holiday 15 day.
Social security office.
Staff birthday party.
Service charge.
Vacation leave start 6 day.
Staff birthday leave.
Birthday gift.
Staff party.
Employee of the quarter and the year.

กรกฎาคม 2022