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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Human Resources Manager

14-Aug-2025
SURIN RESORT COMPANY LIMITED | 57009 - Krabi

SURIN RESORT COMPANY LIMITED


Job Description

Leading and managing all aspects of the hotel’s HR function, ensuring the attraction, development, and retention of top talent. This role plays a vital part in fostering a positive work culture, maintaining compliance with labor laws, and supporting operational excellence in a unique island environment.

Work Location: working base in OUTRIGGER Phi Phi Island Resort (pre-opening)

  Apply Now  

Assistant Human Resources Manager

12-Aug-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 56954 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Front Office
  • Loyalty Manager (1) New
  • Guest Service Expert (1)

Human Resources

Food & Beverage

Loss Prevention
  • Loss Prevention Supervisor (1)
Engineering
  • Chief Engineer (1)

Disability person (ผู้พิการ)

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้ดี
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 3 ปี

แผนก:

Human Resources

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

11 ส.ค. 68

Learning & Development Manager - Pre opening

8-Aug-2025
Grand Mercure Krabi Ao Nang | 56905 - Krabi
This job post is more than 31 days old and may no longer be valid.

Grand Mercure Krabi Ao Nang


Job Description

การจ้างงาน

full-time

Experience in the hospitality industry, particularly in Accor?s hotel training is highly desirable?

Strong knowledge of instructional design principles, adult learning theory, and various training methodologies?

Excellent verbal and written communication skills, with the ability to present information clearly and engagingly.

Preparing the hotel team for opening by designing and implementing training programs follow Accor standard?

Ensuring that all team members are well-prepared to deliver exceptional guest service?

Work closely with the pre-opening team to ensure all team members are trained and ready for the hotel's official opening.

Attractive Salary / ฐานเงินเดือนที่ดึงดูด
International Brand / เป็นโรงแรมฯแบรนด์ระดับสากล
5 Day working week / ทำงาน 5 วันต่อสัปดาห์
Birthday Leave / วันหยุดในวันเกิด
Public Holidays วันหยุดนักขัตฤกษ์
Guarantee Service charge / การันตีเงินค่าบริการ
Uniform / ชุดยูนิฟอร์มพร้อมซักรีด
Staff Meals / อาหารที่แคนทีน
Opportunity to grow through Accor Globally / โอกาสในการเติบโตในเครือโรงแรม แอคคอร์

Service Charge

ไม่ข้อมูล

HR & Training Manager / Asst HRM

7-Aug-2025
Chi Art Series Hotel, Bangkok | 56884 - Khlong Toei, Bangkok
This job post is more than 31 days old and may no longer be valid.

Chi Art Series Hotel, Bangkok


Job Description

ตำแหน่ง : HR & Training Manager / Asst HRM

รายละเอียด

- Good Attitude and positive mindset
- Clear and straight forward communication
- Ability to perform duties under any circumstances
- Well presented
- Experienced in position is an added advantage but no guarantee
- Ability to work in diversity environment and no discrimination record

แผนก:

Human Resource

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

People and Talents Team

อีเมล์:

people@chi-hotels.com

เบอร์ติดต่อ:

021031033

ลงประกาศเมื่อ:

14 พ.ย. 65

สวัสดิการ

- Competitive Salary
- Service Charge
- 2 days off / week
- Staff meals
- Uniform and laundry
- Social security
- Special holiday
- Staff rate F&B and Accommodation
- Free Spa monthly
- Free homemade ice cream monthly
- Upselling commission ( if target reaches )

วิธีการสมัคร

CV : people@chi-hotels.com
Call : 02-103-1033

Learning & Development Manager

6-Aug-2025
Grand Mercure Krabi Ao Nang | 56832 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Grand Mercure Krabi Ao Nang


Job Description

  • Email: hb6f7-hr@accor.com
  • Tel: 0872809706

โรงแรม, ที่พัก

Grand Mercure Krabi Ao Nang, Thailand. Grand opening soon!

Sales & Marketing
  • Director of sales (1) Urgent
  • Marketing Manager (1)
Reservation
  • Revenue Manager (1)
Housekeeping
  • Executive Housekeeper (1) Urgent

Talent & Culture

รายละเอียด

We are seeking an experienced Training and Development Manager to lead our organizational training efforts.

The candidate should has 2 years experience in the role, energetic, powerful and creative.

แผนก:

Talent & Culture

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Somsak Yeesamaan

อีเมล์:

hb6f7-hr@accor.com

เบอร์ติดต่อ:

0872809706

ลงประกาศเมื่อ:

05 ส.ค. 68

Assistant Training Manager25123313

2-Aug-2025
Marriott International | 56809 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Learning Manager25113689

14-Jul-2025
Marriott International | 56519 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Conduct stand-up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Hospitality Training and Development

2-Jun-2025
LET X Integrated Resort | 55898 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

LET X Integrated Resort


Job Description

Why join us?

When you join LET X Integrated Resort, you become part of a team dedicated to fostering greater openness and transparency in hospitality industry, ensuring that more individuals can access opportunities. Our aim is to facilitate connections, spur job creation, and support thriving communities. Furthermore, we are unwavering in our dedication to building a more diverse and inclusive workforce.

At LET X, you'll be working for a world-class leader with extensive experience in gaming and hospitality deeply committed to dismantling barriers that hinder inclusive prosperity. It aims to set a new paradigm for entertainment, gaming experience, and service standards in Southeast Asia.

What you will do:

  • Promotes and informs employees about all training programs.

  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

  • Helps employees identify specific behaviors that will contribute to service excellence.

  • Ensures employees receive on-going training to understand guest expectations.

  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

  • Meets with training team on a regular basis to support training efforts.

  • Observes service behaviors of employees and provides feedback to individuals and/or managers.

  • Monitors enrollment and attendance at training classes.

  • Meets regularly with participants to assess progress and address concerns.

  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

  • Measures transfer of learning from training courses to the operation.

  • Ensure adult learning principles are incorporated into training programs.

  • Developing Training Program Plans and Budgets

  • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.

  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

  • Make any necessary adjustments to training methodology and/or re-trains as appropriate.

  • Aligns current training and development programs to effectively impact key business indicators.

  • Establishes guidelines so employees understand expectations and parameters.

  • Develops specific training to improve service performance.

  • Drives brand values and philosophy in all training and development activities.

  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

  • Participates in the development of the Training budget as required.

  • Manages budget in alignment with Human Resources and property financial goals.

  • Manages department controllable expenses to achieve or exceed budgeted goals.

  • Control and monitor departmental expenditures.

What we need: 

  • Strong influential facilitation skills

  • Ability to design / customize off-shelf Training Program

  • Strong administrative and tracking skills

  • Strong computer skills (Microsoft Office, PowerPoint, Excel, Word, Publisher... etc.)

  • Designing and planning Associate Relations activities

  • Conducting Problem Solving, brain storming, and other sessions using various tools

  • Working knowledge of the full training & development cycle

  •  College Graduate

  • At least 3 years in Training and Development field

  • Good command of both written and spoken English                         

  • Team Work & Flexibility

  • Proven performance of innovation & creativity

  • Managing execution through pressure and fast pace changing operations

  • Results Driven

  • Worked in a diverse culture environment

  • Customer focused

Be part of the LET X Community

At LET X, we are committed to fostering diversity and inclusivity. We enthusiastically welcome applications from individuals who are qualified and eligible.

Submit your application using the link below and LET’s start this exciting journey together!

https://letwestside.darwinbox.com/ms/candidate/careers/a66665bde4ab19

HR and Admin Manager for Hotels

26-May-2025
Private Advertiser | 55576 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

As the HR and Admin Manager for Hotels at Cebu Landmasters, Inc.', you will play a pivotal role in supporting the overall strategic objectives of the company's hotel operations. This full-time position is based in Cebu City Cebu and will involve managing all aspects of human resources and administration for the company's growing portfolio of hotel properties.

What you'll be doing

  • Oversee the full spectrum of human resource functions, including recruitment, training, performance management, and employee relations
  • Develop and implement HR policies, procedures, and best practices to support the company's hotel operations
  • Manage the administration of payroll, benefits, and compliance with relevant labour laws and regulations
  • Collaborate with hotel managers to identify staffing needs and coordinate the onboarding of new employees
  • Provide training and development opportunities to ensure the hotel teams are equipped with the necessary skills and knowledge
  • Monitor and report on key HR metrics to support informed decision-making
  • Ensure the efficient and effective operation of the hotel's administrative functions, including office management, procurement, and facility maintenance
  • What we're looking for

  • Relevant qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field
  • Experience: Minimum 5 years of progressive experience in a similar HR and administrative role, preferably within the hospitality industry
  • Skills: Strong interpersonal and communication skills, excellent problem-solving abilities, proficiency in HR information systems, and a keen eye for detail
  • Knowledge: Deep understanding of labour laws, HR best practices, and hotel operations
  • What we offer

    At Cebu Landmasters, Inc.', we are committed to providing our employees with a rewarding and fulfilling career. In addition to a competitive salary, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, and opportunities for professional development. Our collaborative and supportive work environment encourages employees to thrive and grow within the organisation.

    About us

    Cebu Landmasters, Inc.' is a leading real estate developer in the Philippines, specialising in the development of residential, commercial, and hotel properties. With a focus on innovation and sustainability, we strive to create exceptional living and working spaces that enhance the quality of life for our customers. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry.

    Apply now for this exciting opportunity to be a part of our dynamic team!

    Training Manager

    22-May-2025
    Barceló Coconut Island | 55409 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    Barceló Coconut Island


    Job Description

    The 5-star Barceló Coconut Island is a unique beach resort located on the pristine Coconut Island, a short distance from the east coast of Phuket.
    The atmosphere of this all-inclusive resort perfect reflects the exotic and adventurous essence of Thailand, and guests will be enchanted by the warm and genuine hospitality provided by the team.
    Offering world-class accommodations, food & beverage offerings, and activities, Barceló Coconut Island is the perfect location for a relaxing break.
    Barceló Coconut Island – A pristine luxury resort in Phuket.
    Coconut Island is perfectly set in a remarkable destination in a tranquil heaven Phang Nga Bay, the incredible gateway to Thailand’s most stunning beaches, islands and distinguished scenery.

    Sales & Reservation

    Housekeeping
    • Housekeeping Supervisor (1)

    Engineer

    Activities
    • Activities Supervisor (1)
    • Fitness Instructor (1)

    Le Petit Prince

    Front Office
    • Guest Relation Supervisor (1)
    Spa
    • Spa Supervisor (1)
    • Spa Therapist (2) New
    Human Resources
    • คนพิการ (1)
    • Training Manager (1)
    Trainee นักศึกษาฝึกงาน
    • นักศึกษาฝึกงานทุกแผนก (10)

    รายละเอียด

    - Proven work experience as a Training Manager
    -Track record in designing and executing successful training programs
    -Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
    -Excellent communication and leadership skills
    -Ability to plan, multi-task and manage time effectively
    -Strong writing and record keeping ability for reports and training manuals
    -Good computer and database skills
    -BS degree in education, human resources or relevant field

    แผนก:

    Human Resources

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    HR

    อีเมล์:

    coconutisland.recruitment@barcelo.com

    เบอร์ติดต่อ:

    0611743974

    ลงประกาศเมื่อ:

    21 พ.ค. 68

    Training Manager [Up to SGD$4,000]

    19-May-2025
    Nong Geng Ji CCP Pte Ltd | 55218 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Nong Geng Ji CCP Pte Ltd


    Job Description

    Job Description:

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines

    • Obtain training and perform duties in Service and Kitchen Department

    • Lead by example by demonstrating exemplary professionalism

    • Attend to guests’ needs and complaints promptly and politely.

    • Recommend improvements to Management where appropriate

    • Resolve all potential service failure issues

    • Consistently monitor individual performance and progression with your superior and management.

    • Provide support as needed in various departments

    • Execute any duty that may be assigned from time to time by the Management

    Requirements:

    • Applicants must possess at least degree in any field.

    • Highly motivated and willing to learn

    • Strong positive mentality

    • Customer-oriented, excellent interpersonal and communication skills

    • Possess good initiative and leadership skills.

    • On-the-job training provided

    • 5.5 days’ work week

    • Able to work on weekends and PH

    Assistant HR Manager

    10-May-2025
    The Garcha Group Marriott International | 54672 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    The Garcha Group Marriott International


    Job Description

    An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

    - Maxwell Reserve, Autograph Collection Hotel (Marriott);

    - Duxton Reserve, Autograph Collection Hotel (Marriott);

    - The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

    - The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

    Garcha Group Benefits:

    - As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

    - As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

    - 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

    - 20% off Food & Beverages at all Garcha Group restaurants and bars

    Responsibilities include but are not limited to:

    · Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

    · maintain a filing system in line with established standards, ensure others to so as well

    · Assist in the insurance claims and surveys per government agency requirements

    · Respond to queries from finance related to HR

    · Submit and reconcile expense reports

    · Write letters and emails on behalf of other Management

    · Handle sensitive information in a confidential manner

    · Develop and update administrative systems to make them more efficient

    · Maintain up-to-date employee records

    · Participate in task forces and committees as requested

    · Any other duties / tasks as requested by management

    TRAINING MANAGER

    29-Apr-2025
    MARIPOSA BUDGET HOTEL | 53941 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    MARIPOSA BUDGET HOTEL


    Job Description

    I. BROAD FUNCTION

    Primary

    • Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

    Secondary

    • Responsible in hospitality/operations audit in branches.

    II. KEY RESULT AREAS

    A.

    1. Develops training plan/methods based on Training Needs Analysis (TNA)

    1.1 Conducts orientation sessions for new employees

    1.2 Create training materials; multi visual aids and presentations

    1.3 Prepares and implements training budget

    1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

    1.5 Resolves any specific problems and tailor training programs as necessary

    2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

    3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

    4. Implements and monitors training programs within the organization

    4.1Creates testing and evaluation processes

    4.2Conducts performance review/feedback

    5.Conducts continuing education training and provides leadership development education

    6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

    7.Assists with the development of strategic plans

    B.

    Does hospitality/operations audit.

    1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

    2. Evaluates customer service, guest experience and feedback mechanism.

    3. Checks compliance with quality standard with related government agencies.

    4. Measures environmental impact, sustainability and social responsibility.

    5. Conducts branch visits.

     

    SUPPLEMENTARY INFORMATION 

    A. EDUCATION 

    Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

    B. WORK EXPERIENCE 

    With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

     

     

     

    (Assistant) Learning & Development Manager

    24-Apr-2025
    Peak Hotel Holdings Limited | 53647 - Tsim Sha Tsui, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Peak Hotel Holdings Limited


    Job Description

    We are looking for passionate learning & development expert who feels proud to help others learn and grow.  Excellent communication skills are essential. If you also have experience working in luxury hotels, we'd like to meet you.

    Your day to day:

    • Create and execute learning strategies and programs for the hotel

    • Develop hotel orientation & on-boarding program which creates hotel unique legendary service culture.

    • Evaluate individual and organizational development needs to align hotel business needs

    • Implement various learning methods hotelwide

    • Design and deliver e-learning courses, workshops and other trainings

    • Assess the success of development plans and help employees make the most of learning opportunities

    • Help managers develop their team members through career pathing & establishing departmental learning partnerships

    • Establish relationships with hotel schools worldwide, take lead of the internship hiring and ensure their learning experience or journey is satisfied  

    Requirements: 

    • Proven experience as an Learning & Development Manager, Training Manager or similar in luxury sector

    • Current knowledge of effective learning and development methods

    • Experience in project management and budgeting

    • Ability to build rapport with employees and vendors

    • Credentials in specialized training, such as NPL certification is a plus

    • Candidate with less experience will be considered as Assistant Learning & Development Manager

    Learning and Development Manager

    16-Apr-2025
    NEXPRO INC. | 53054 - Paranaque City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    NEXPRO INC.


    Job Description

    About the role

    Vikings Group is seeking a highly motivated and experienced Learning and Development Manager to join our dynamic team. This is a full-time role based in Paranaque City, Metro Manila, responsible for designing and delivering comprehensive learning and development programs to enhance the skills and knowledge of our employees.

    What you'll be doing

    • Conduct training needs analyses to identify skill gaps and development opportunities across the organisation

    • Develop and implement innovative learning solutions, including in-person training, e-learning, and on-the-job coaching

    • Collaborate with department heads to align learning initiatives with business objectives and ensure training content is relevant and effective

    • Manage the learning management system and other training-related technology to deliver and track training activities

    • Evaluate the impact of training programs and continuously improve content and delivery methods

    • Mentor and support the professional development of the training team

    • Stay up-to-date with industry trends and best practices in learning and development

    What we're looking for

    • Minimum 5 years of experience in a learning and development or talent management role, preferably in the hospitality and or food industry

      Excellent project management and facilitation skills, with the ability to design and deliver engaging training programs

    • Strong understanding of adult learning principles and the ability to adapt training styles to different learning preferences

    • Proficient in the use of learning management systems and other training-related technologies

    • Excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organisation

    • Demonstrated track record of driving continuous improvement and measuring the impact of training initiatives

    • Bachelor's degree in Human Resources, Organisational Development, or a related field

    Training Manager [Up to SGD$4,000]

    7-Apr-2025
    Nong Geng Ji CCP Pte Ltd | 52425 - Changi Point, East Region
    This job post is more than 31 days old and may no longer be valid.

    Nong Geng Ji CCP Pte Ltd


    Job Description

    Job Description:

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines
    • Obtain training and perform duties in Service and Kitchen Department
    • Lead by example by demonstrating exemplary professionalism
    • Attend to guests’ needs and complaints promptly and politely.
    • Recommend improvements to Management where appropriate
    • Resolve all potential service failure issues
    • Consistently monitor individual performance and progression with your superior and management.
    • Provide support as needed in various departments
    • Execute any duty that may be assigned from time to time by the Management

    Requirements:

    • Applicants must possess at least degree in any field.
    • Highly motivated and willing to learn
    • Strong positive mentality
    • Customer-oriented, excellent interpersonal and communication skills
    • Possess good initiative and leadership skills.
    • On-the-job training provided
    • 5.5 days’ work week
    • Able to work on weekends and PH

    Director of Human Resources (Hotel Background)

    4-Apr-2025
    Ignite Venture Co., Ltd | 52214 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Ignite Venture Co., Ltd


    Job Description

    a.       Employee data

    -    Ensures accuracy of database of staff records, which should be consistently updated.

    b.      Employee Recognition

    -    Develops and implement and follow through Employees’ Recognition Programs.

    c.       Customer Delight and Retention

    -    Coordinate with the Customer Delight Club Committees to ensure smooth administration of processes.

    -    Promote and ensure a high level of customer delighting activities going on within the department.

    -    To walk the talk and be a role model in delighting our customers.

    -    Recognise team members for outstanding delivery of customer delight services. To promote usage of customer delight club forms.

    -    Be visible and accessible to all employees and follow through all actions.

    -    Be effective in utilization of employees’ profiles and be consistent in delivery of services.

    -    Maintain strong relationship and goodwill with all employees.

    -    Call at employees’ workstations and access suitability of the working environment, and if necessary, submit recommendation for improvement.

    -    Personally, handle complaints and counselling.

    Ensure high level of recovery from unhappy incidences concerning employees

    1.       Administration

    a.       Formulates and administers the Human Resources policies and procedures within the Hotel.

    -    Prepares and maintains a HR manual for the Hotel including philosophy, policies and procedures.

    -    Communicates the content of the manual to all managers.

    -    Revises the manual every six months.

    -    Acts on all correspondence within 48 hours.

    -    Compiles monthly report by the 7th of each month for General Manager.

    b.      Prepares budget for Capex, administrative, training, employee relations, welfare and clinic requirements.

    -    Compiles the list of items required for office and clinic use

    2.       Labour Productivity

    -       Oversees the implementation of the Labour Productivity program.

    3.       Filing and Record Management

    a.       Responsible for the proper maintenance of all employees’ files below the rank of Division Heads.

    -    Opens and maintains a file for each employee.

                                             1)  Biodata

                   1.1 Application Letter

                   1.2 Interview Guide

                   1.3 Curriculum Vitae

                   1.4 Interview Assessment Form

                   1.5 Reference Note

            2)  Appointment letter with terms and condition of employment.

            3)  Employment and Salary Record

                   3.1 Personal Action Forms

                   3.2 Transfers, Promotions

                   3.3 Medical Examination Records

                   3.4 Leave Records - annual, sick, etc.

            4)  Performance appraisal reports/PDR goals

            5)  Disciplinary Record:

                   5.1 Misconduct Reports

                   5.2 Actions/Punishments

            6)  General

                   6.1 Application for transfer, awards and others

        b. Maintains and upkeeps all leave records of all employees to ensure that all leaves  

            are   promptly cleared.

    -            Annual Leave

    -   Sends out leave entitlement to all departments at the beginning of the year

    -   Keeps departments informed with regards to consumption of leave on monthly basis.

    -   Ensures that all leave is cleared within the year, highlighting problem cases to GM.

    -        Sick Leave

    -   Monitors the man-days lost due to medical leave on a monthly basis

    -   Monitors the man-days lost due to medical leave on a monthly basis

    -   Submits medical leave records to department heads for information and necessary action on monthly basis.

    -   Liaises with the doctors if there is abuse.

    5. Manpower Planning

    -            Coordinates manpower requirement analysis on an annual basis.

    -            Conducts comparative manpower study.

    -            Recommends appropriate staffing levels for all departments.  

    6. Recruitment

    -            Ensures timely recruitment of all staff.

    -            Reviews personal Requisitions submitted by Dept. Heads and makes appropriate recommendations to GM.

    -            Upon receiving approval, puts up internal notice where appropriate. 

    7. Selection

                       Ensures that induction and orientation for new employees are properly carried

                           out.        

    a.     Screening

    -       Reviews all applications

    -       Shortlist candidates based on persons qualifications.

    -       Reviews shortlisted candidates with the Dept. Heads concerned.

    b.    Interviewing

                                  i) Rank and File Staff

    -          Reviews the recommendations submitted by Asst. HR Manager after conducting the interview with Dept. Heads.

    -          Approves all rank and file appointments.

     

                                 ii) Management Staff

    -            Conducts the interview with Dept. Heads concerned.

    -            Conducts reference check on the selected candidate.

    -            Submits the recommendation on selected candidate for management position to GM for approval.

    8. Induction and Orientation

                    Ensures that induction and orientation for new employees are properly carried out.

    -        Ensures Dept. Heads prepare proper Orientation Program for new employees.

    -        Organises induction program together with Dept. Heads using SLIM, Hong Kong Orientation Manual as a guide.

    9.Training and Development                  

                      a. Identifies training needs using PDR/ performance evaluation form and

                               questionnaire.

    -          Reviews the reports compiled by Employee Development Manager on training needs.

    -          Submits recommendations on training needs to GM for approval.

                      b. Organises appropriate courses.

    -          Identifies suitable training resources internally or externally.

    -          Liaises with the selected trainees.

                           c. Cross Exposure

    -          Identifies employees with potential for cross exposure.

    -          Liaises with HR Managers from other hotels within the group to accept the employees for cross exposures.           

    10.Meetings

                      Attends the following meetings:

    a.     ExCom Operations briefing conducted daily.

    -           Updates on training.

    -           Updates on staff birthday.

    -           Updates on motivational activities

     b.  Department Heads meeting conducted monthly.         

     c.   ExCom conducted fortnightly.

    11. Staff Welfare

          Maintains and enhances the staff welfare to ensure high morale.

    -        Oversees the provision of quality meals for staff and eats regularly in staff restaurant.

    -        Ensures that staff transport is provided efficiently by the operator.

    -        Ensures that staff locker rooms and other facilities are in proper order, making regular inspections.

    12.Industrial Relations

          Foster and enhances harmonious employee relations to increase efficiency and to  

           boost the   staff morale.

    -            Conducts consultation and information sharing meeting with Union/Consultative Committees on monthly basis.

    -            Tours every department at least once a week.

    13.Performance Appraisal

         Coordinates the annual employee appraisal for rank and file employees and   

           management development review for management staff.

    -          Actively promotes staff Social and Sports events through Recreation Club.

    -          Organises a committee for annual staff party and family day respectively.

    14.Communication

    a. Maintains effective internal communication with Dept. Heads, Supervisors and

         all employees.

    -          Conducts appraisal training for Dept. Heads.

    -          Analyses the training requirements and prepares action plans.

    b. Represents management in fostering beneficial communication with relevant

         external bodies.

    -          Counsels employees on job related issues and where necessary on items of personal nature.

    -          Maintains and updates staff Notice Board.

    -          Coordinates production of hotel staff magazine.

          15. Staff Recognition and Participation

                 Develops and implements staff motivation, recognition and participation program for the Hotel.

    Assistant Learning Manager - Hyatt Centric City Centre Kuala Lumpur

    3-Apr-2025
    Hyatt Centric City Centre Kuala Lumpur | 52120 - Kuala Lumpur City Centre, Kuala Lumpur
    This job post is more than 31 days old and may no longer be valid.

    Hyatt Centric City Centre Kuala Lumpur


    Job Description

    Summary

    Summary

    The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring attractions and connected to all things authentic for today’s modern and savvy travellers.

    If you are a curious, like-minded explorer and seeking a new career adventure that is fresh and fun, we want your energy. Join us and make Hyatt Centric City Centre Kuala Lumpur your launchpad. At Hyatt, our purpose is this: We care for people so they can be their best.

    You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Learning Manager is responsible to ensure the smooth and efficient running of the Personnel Department in the Human Resources Division.

    Discover More: Modern Boutique Hotels | Hyatt Centric

    Follow Hyatt Centric City Centre Kuala Lumpur Linkedin

    Qualification

    Ideally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Assistant Training Manager in hotel or in a larger operation. Good presentation, administrative and interpersonal skills are a must. 

    TRAINING MANAGER

    2-Apr-2025
    MARIPOSA BUDGET HOTEL | 52066 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    MARIPOSA BUDGET HOTEL


    Job Description

    I. BROAD FUNCTION

    Primary

    • Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

    Secondary

    • Responsible in hospitality/operations audit in branches.

    II. KEY RESULT AREAS

    A.

    1. Develops training plan/methods based on Training Needs Analysis (TNA)

    1.1 Conducts orientation sessions for new employees

    1.2 Create training materials; multi visual aids and presentations

    1.3 Prepares and implements training budget

    1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

    1.5 Resolves any specific problems and tailor training programs as necessary

    2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

    3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

    4. Implements and monitors training programs within the organization

    4.1Creates testing and evaluation processes

    4.2Conducts performance review/feedback

    5.Conducts continuing education training and provides leadership development education

    6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

    7.Assists with the development of strategic plans

    B.

    Does hospitality/operations audit.

    1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

    2. Evaluates customer service, guest experience and feedback mechanism.

    3. Checks compliance with quality standard with related government agencies.

    4. Measures environmental impact, sustainability and social responsibility.

    5. Conducts branch visits.

     

    SUPPLEMENTARY INFORMATION 

    A. EDUCATION 

    Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

    B. WORK EXPERIENCE 

    With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

     

     

     

    Assistant Manager, Hotel Training & QA (Content Creation)

    25-Mar-2025
    Marina Bay Sands Pte Ltd | 51488 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    • Lead the development and execution of luxury service awareness campaigns, ensuring alignment with the brand's values and service standards.
    • Oversee the creation of department-specific eLearning content, including workbooks, videos, and other training materials.
    • Collaborate closely with the training team to customize and enhance PowerPoint presentations, adapting content as needed for each department.
    • Provide copywriting services across all content projects, ensuring quality, clarity, and brand consistency.
    • Guide and support the content creation team, ensuring deadlines are met and projects are executed with precision.


    Job Requirements

    Education & Certification

    • Bachelor's degree in Communication, Marketing, Education, or in a related field.
    • Minimum of 3-5 years of experience in training content development, instructional design, or a similar role within the luxury hospitality industry.

    Required Experience

    • Proven experience in managing content creation projects, ideally in a luxury or high-end environment.
    • Strong proficiency in eLearning software, video editing tools, and Microsoft PowerPoint.
    • Be ready to work on weekends, public holidays


    Other Prerequisites

    • Leadership: Ability to guide, mentor and oversee a content team with a focus on quality and deadlines.
    • Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.
    • Communication: Excellent written and verbal communication skills, with a keen eye for detail and brand alignment.
    • Collaboration: Effective at working cross-departmentally with training and operational teams.
    • Creativity: Demonstrated ability to create engaging, innovate, and impactful training materials that resonate with luxury service standards.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Manager, Service Excellence & Learning Development (Hotels)

    20-Mar-2025
    Resorts World at Sentosa Pte Ltd | 51165 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Resorts World at Sentosa Pte Ltd


    Job Description

    Company description:

    Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

    RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



    Job description:

    Primary Responsibilities:

    • Analyze, determine and concur on in-house quality procedures, standards and specifications
    • Assess guest requirements and ensure that guests' expectations are met
    • Investigate and set standards for quality, health and safety
    • Establish standards, procedures and systems to support the service and training program
    • Assist Operation Managers in the development and implementation of on-going training, in addition to monthly training calendars to meet specific departmental needs
    • Identify training needs or gaps and implement solutions to maximize results to positively impact the Hotels productivity and performance
    • Conduct and track regular internal audits to evaluate the effectiveness of training initiatives in meeting our business objectives, in addition to providing recommendations for improvements
    • Conduct Hotels specific training courses (i.e. Suggestive Selling, Product Training, Service Standards, Guest Experience, etc.)
    • Ensure compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the company's health and safety program
    • Act as a catalyst for change and improvement in performance and quality

    Requirements:

    • Minimum Degree in Hospitality or Hotel Management with a minimum of 3 years of training experience in a global hospitality chain
    • Advanced Certificate in Training & Assessment (ACTA) is preferred or equivalent Training qualifications
    • Experience in conducting and delivering stand-up training programs, applicable and appropriate to the needs of the business
    • Possess good cross-cultural awareness / sensitivity and strong interpersonal skills with an international mindset to facilitate effective working across diverse cultures and different levels of the organization
    • Ability to use to basic Microsoft Office applications - Word, Excel, PowerPoint prepare reports
    • A team player with strong business acumen, resourceful and results driven
    • Adaptable to a fast-paced and dynamic work environment

    Human Resources Manager

    19-Mar-2025
    Limitless Konstract Inc. | 51076 - Las Pinas City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Limitless Konstract Inc.


    Job Description

    Job summary:

    • Flexible hours available
    • 2-3 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: ₱45,000 - ₱50,000 per month
    • Immediate start available

    • Atleast 2-3 yrs experience as hr manager

    • Willing to work in Las Piñas and or Makati

    • Can start ASAP

    Job Type: Full-time

    Pay: Php40,000.00 - Php50,000.00 per month

    Schedule:

    • Day shift

    Ability to commute/relocate:

    • Las Piñas or Makati base: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

    Education:

    • Bachelor's (Preferred)

    Experience:

    • Human Resources Manager: 2 years (Required)

    Language:

    • English (Required)

    Hotel Training Manager

    13-Mar-2025
    Maayo Leisure Group | 50759 - Mandaue City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Maayo Leisure Group


    Job Description

    The Hotel Training Manager is responsible for designing, implementing, and overseeing training programs to enhance the skills and performance of hotel employees. This role ensures that all hotel staff are well-equipped with the necessary knowledge and abilities to deliver excellent guest service, comply with operational standards, and contribute to the overall success of the hotel.

    Key Responsibilities:

    Training Needs Analysis:

    • Conduct regular assessments to identify skills gaps and training needs across all hotel departments (e.g., front desk, housekeeping, food & beverage, maintenance, etc.).
    • Work closely with department heads and hotel management to create tailored training programs that meet both operational and customer service goals.

    Program Design and Development:

    • Develop and implement training programs and materials focused on customer service, hotel operations, safety procedures, compliance (e.g., OSHA, ADA), and leadership development.
    • Design and deliver training sessions in areas such as guest interaction, conflict resolution, upselling techniques, team collaboration, and hotel-specific software systems.

    Training Delivery:

    • Facilitate in-person and virtual training sessions for new hires (onboarding), as well as ongoing development for current employees.
    • Ensure all hotel employees understand service standards, brand expectations, and safety regulations.
    • Use role-playing, demonstrations, and interactive techniques to ensure training is engaging and practical.

    Training Evaluation:

    • Monitor and assess the effectiveness of training programs through surveys, feedback, and employee performance.
    • Collect data on guest satisfaction and employee performance post-training to measure improvements and areas for further development.
    • Adjust programs and methods based on feedback and results.

    Continuous Improvement:

    • Stay updated with the latest trends in hospitality training, customer service practices, and hotel technology.
    • Introduce new training tools and methods to keep training relevant, effective, and engaging.
    • Encourage a culture of continuous learning within the hotel.

    Team Leadership and Support:

    • Lead the training team (if applicable) and provide coaching and mentoring to department trainers.
    • Offer guidance and support to department managers in implementing effective on-the-job training.
    • Promote teamwork and foster a positive learning environment.

    Compliance and Safety Training:

    • Ensure that all employees are trained on safety and compliance-related topics (e.g., emergency procedures, health and safety regulations, fire safety).
    • Coordinate and schedule required safety drills, such as fire evacuations, first aid training, and other mandatory certifications.

    Collaboration and Stakeholder Engagement:

    • Work closely with HR, department heads, and management to align training with hotel objectives and operational needs.
    • Ensure training programs support employee career development and retention.

    Budget and Resource Management:

    • Manage and monitor the training budget, ensuring resources are used efficiently.
    • Source and manage external trainers or consultants when necessary, ensuring cost-effective solutions.

    Required Qualifications:

    • Bachelor’s degree in Hospitality Management, Human Resources, or a related field (or equivalent work experience).
    • Minimum of 3-5 years of experience in hospitality training, preferably in a hotel environment.
    • Strong understanding of hotel operations, guest service standards, and safety compliance regulations.
    • Exceptional communication, presentation, and interpersonal skills.
    • Experience in designing and delivering engaging training programs.
    • Ability to assess employee performance and provide constructive feedback.

    TRAINING MANAGER

    7-Mar-2025
    MARIPOSA BUDGET HOTEL | 50455 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    MARIPOSA BUDGET HOTEL


    Job Description

    I. BROAD FUNCTION

    Primary

    • Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

    Secondary

    • Responsible in hospitality/operations audit in branches.

    II. KEY RESULT AREAS

    A.

    1. Develops training plan/methods based on Training Needs Analysis (TNA)

    1.1 Conducts orientation sessions for new employees

    1.2 Create training materials; multi visual aids and presentations

    1.3 Prepares and implements training budget

    1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

    1.5 Resolves any specific problems and tailor training programs as necessary

    2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

    3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

    4. Implements and monitors training programs within the organization

    4.1Creates testing and evaluation processes

    4.2Conducts performance review/feedback

    5.Conducts continuing education training and provides leadership development education

    6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

    7.Assists with the development of strategic plans

    B.

    Does hospitality/operations audit.

    1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

    2. Evaluates customer service, guest experience and feedback mechanism.

    3. Checks compliance with quality standard with related government agencies.

    4. Measures environmental impact, sustainability and social responsibility.

    5. Conducts branch visits.

     

    SUPPLEMENTARY INFORMATION 

    A. EDUCATION 

    Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

    B. WORK EXPERIENCE 

    With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

     

     

     

    Training Manager

    4-Mar-2025
    Shangri-La Mactan, Cebu | 50224 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for a Training Manager.

    As a Training Manager, we rely on you to:

    • Plans, organizes, monitors, coordinates and conducts training activities effectively in order to upgrade the performance of employees to meet the hotel standard.
    • Assists in implementation of systems and programs in employee relations and revenue generation, thereby assisting the Director of Human Resources in accomplishing hotel and department goals and objectives.
    • Develops training plan and internal training programs for general skills, knowledge, languages, and areas for improvement based on the result of training need analysis and revise when needed.
    • Obtains structured feedback from participants of major training programs
    • Monitors training expense within budget.

    We are looking for someone who:

    • Has a passion for people 
    • Preferably has a degree in Human Resources Management and a Certified Trainer
    • Preferably possesses relevant experience in a luxury hotel
    • Has good communication and people management skills
    • Communicates and writes with fluency in English (as well as the local language)
    • Has strong organizational skills with ability to multi-task
    • Has solid understanding of human resources processes and procedures
    • Enjoys interacting with people
    • Is a critical thinker and a problem solver
    • Able to communicate priorities and drives business results

    If you are the right person, what are you waiting for? Click the apply button now!

    Assistant Director of Human Resources

    28-Feb-2025
    Millennium & Copthorne International Limited | 50101 - River Valley, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Millennium & Copthorne International Limited


    Job Description

    • To review and recommend change to policies in accordance with Employment Act, Collective Agreement and Government Regulations 

    • Engage and provide advisory to General Manager and Department Heads to drive the development of key people such as organisational restructuring, workforce planning, talent management and employee engagement 

    • Manage the Annual Performance Review exercise, provide guidance to department heads to establish KPIs, evaluate performance and ensure reviews are completed within the timeline. 

    • Developing and monitoring annual budget that includes manpower planning, payroll cost, Human Resource services, employee recognition and departmental expenses 

    • Other HR Projects such as productivity initiatives and other cross-functional improvement projects, including submission for funding and grants 

    • Perform recruitment, compensation and benefits administration, training and development duties. 

    • Develop each member of the HR team to the required level of job competency, identify and develop excellent performers to their fullest potential. 

    • Administer compensation and benefits for all employees in a timely and accurate manner. 

    • Time keeping, attendance management and complete payroll processing of the Associates, and submit weekly and monthly reports to Corporate and Finance Office. 

    • Assist in Union matters and discussions / negotiations.

    • Ensure that all work processes, compensation and benefits administration are in compliance with Singapore's statutory requirements. 

    • Ensure that all HR Audit requirements are met. 

    • Champions Corporate Social Responsibilities activities.

     

    Job Requirements: 

    • Bachelor's Degree in Human Resource or related field. 

    • At least 8 years of relevant experience, with 2-3 years in a similar capacity. 

    • Prior experience in hospitality industry is a must. 

    • Prior experience dealing with Union will be an advantage. 

    • Meticulous and numerically inclined. 

    • Proficient in MS Office, especially in MS Excel. 

    • Analytical and detail oriented. 

    • Excellent interpersonal and communication skills. 

    • Ability to thrive in a fast-paced and dynamic environment. 

    • Professional maturity with demonstrated leadership abilities. 

    • Self-motivated and independent.

    People & Culture (Human Resources) Manager

    5-Feb-2025
    Mandarin Oriental, Singapore | 48790 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Mandarin Oriental, Singapore


    Job Description

    Job Scope

    Responsible for the smooth operation of People & Culture department, assisting the Director of People & Culture in implementing P&C Strategies and Policies to support the Hotel’s long term business goals.

    Duties and Responsibilities

    • Function as a Business Partner to assigned Business Units, including managing the recruitment and selection process
    • Manage the development and implementation of P&C Policies and Procedures as well as Standard Operating Procedures
    • Provide the monthly manning and total wages report to the department heads and work closely with Department Heads to manage their manpower requirement and cost to stay within the given budget
    • Ensure that foreign worker dependency ratio is kept at the desired level
    • Timely prepare and submit for review all the monthly P&C reports with Director of People & Culture and HODs
    • Manage the accuracy and timely submission of surveys that mostly include Ministry of Manpower, Singapore Hotel Association, Singapore National Employers’ Federation of Singapore, MOHG hotels and any others that the hotel decides to participate
    • Collate data for yearly salary surveys (Aon Hewitt and Mercer)
    • Provide guidance to managers on a regular basis using communication meetings to update on matters pertaining to the employment laws, progressive coaching, employees welfare, relations, Policy and procedures
    • Prepare for bonus and annual increment recommendation
    • Review and recommends changes to ensure smooth operation of People & Culture department
    • Play a leading role/ work with project teams/task force to manage P&C welfare, relations and work place health related activities and programs.
    • Ensure the colleagues’ facilities are well maintained, fully supplied, clean and hygienic for use. Colleagues are provided with well balance meals in a clean and conducive environment.
    • Conducts training for P&C related subjects to communicate and provide support for Operational managers in the areas of Employment policies of MOHG and the local authority
    • Train and develop P&C colleagues to take up bigger roles and added responsibility
    • Assists in the preparation of the yearly budget and expenses related to P&C 
    • Chairs the daily meeting in the absence of the Director of People & Culture
    • Attends any other meetings assigned by Director of People & Culture or in his/her absence
    • Approve all documents on behalf of P&C in the absence of Director of People & Culture
    • Any other reasonable duties assigned by Director of People & Culture or Senior Leaders of the hotel.

    Assistant Manager, Human Resource

    25-Jan-2025
    Zero Spot Laundry Service Pte Ltd | 48267 - North Region
    This job post is more than 31 days old and may no longer be valid.

    Zero Spot Laundry Service Pte Ltd


    Job Description

    A well established professional Dry Cleaning and Commercial Laundry service provider. The Company is looking for a driven Assistant HR Manager to spearhead the HR policies and human capital development.


    Assistant Manager, Human Resource

    Oversees full spectrum of HR functions and administrations, including Recruitment, Compensations and Benefits, Performance appraisal, Payroll Processing, implementation of policies, staffs discipline/ disputes and other HR related functions. Responsible for planning, execution and review of HR policies, processes and systems.

     

    Jobs responsibilities

    HR Planning & Monitoring

    ·      Develop and implement HR strategies and plans in areas of recruitment, training, compensations and benefit, workplace safety and health and other operational HR Matters, that are in line with overall business objectives

    ·      Prepare HR related reports,

     

    HR Policies, Processes & Systems

    ·      Review and implement Compensation & Benefits policy and schemes,

    ·      Oversee review and implementation of key HR processes,

    ·      Implement HR initiatives to support business growth,

    ·      Handle renewal of company's employee insurance policies,

    ·      Provide consultation and advisory to department heads on policies, practices and other HR related matters,

    ·      Attend to employee enquiries,

    ·      Liaise with external auditor for HR audits,

    ·      Oversee management and maintenance of HR system (HR software system and e-attendance),

    ·      Provide daily operational HR administration support and other administrative duties,

    ·      Assist in other HR initiatives and projects as and when directed by superior,

     

    Manpower Planning, Recruitment & Selection, & Onboarding

     

    ·      Work with department heads in manpower planning,

    ·      Oversee recruitment process, including the advertisement posting, interview and selection of candidates,

    ·      Conduct orientation for new hires,

    ·      Liaise with related parties / organisations for recruitment and training purpose,

     

    Compensation & Benefits

    ·      Handle and submit government-paid family leave on behalf of the company,

    ·      Oversee payroll administration,

    ·      Salary benchmarking,

     

    Performance Management and Learning & Development

    ·      Prepare, carry out and manage staff performance appraisals,

    ·      Oversee Learning & Development,

     

    Employee Relations & Welfare & Statutory survey

    ·      Manage and monitor work injury rates

    ·      Involve in employee disciplinary, grievances and relations matters,

    ·      Manage foreign worker matters,

    ·      Manage company events, transportations, dormitory and other HR related activities

    ·      Complete statutory surveys

     


    Jobs requirements

    ·      Minimum of a Diploma/ Degree in Human Resource Management or any related discipline is preferred.

    ·      Minimum of 5 years of relevant experience in similar capacity

    ·      Knowledge of Employment laws, e.g. Employment Act, Work Injury Compensation Act, etc

    ·      Hands-on payroll experiences.

    ·      Strategic planning skills and manpower planning

    ·      High level of integrity and responsibility

    ·      Positive working attitude

    ·      Good interpersonal and communication skills 


    HRAD Manager- Hotel Industrty

    24-Jan-2025
    TST Holdings Corp. | 48240 - Subic Bay Freeport Zone, Zambales
    This job post is more than 31 days old and may no longer be valid.

    TST Holdings Corp.


    Job Description

    Primary Function:

    Primary Function:

    Responsible for managing the Human Resources Department, which covers general HR functions- Recruitment, Compensation & Benefits, Employee Relations, Timekeeping and Training such as but not limited to ensure efficiency and productivity of employees and in compliance with employment-related laws and regulations.

     

    Major Responsibilities:

     

    Manpower Planning & Recruitment

    •  Ensure hiring of right people at the right time to support the appropriate organizational structure of the company.

     Training & Development

    •  To provide a venue for employee development specifically in the field of organizational/behavioral, technical excellence and Core programs.

     Performance Management

    •  To lead the implementation of Performance Management in driving performance- driven culture.

     Compensation & Benefits

    •  To ensure internal equity within the organization, salary and benefits competitiveness in the industry.

     HR Policies, Systems and Processes

    •  Review, evaluate and formulate human resource systems/processes and policies and ensure consistency of implementation.

     Employee Relations, Communications and Welfare

    •  To assist in conceptualizing and initiate programs and activities that will enhance good employee relations, employee welfare and creating venue for communication

     Labor/Industrial Relations

    •  Observance of due process in the conduct of disciplinary actions and grievance management

     People Development

    • Identify and address behavioral training gaps and development requirements of employees in order to achieve desired job competencies and work performance.

    Other functions:

    • Develop and implement human resources programs and policies.
    • Oversee the selection and hiring of job candidates according to the specified manpower specifications.
    • Administer the Employee Benefits Program such as: health insurance, leave policies and a competitive compensation package.
    • Organize and work independently on multiple assigned tasks/ projects and complete assignments within specified target deadlines.
    • Analyze complex information and develop solutions to employee & organizational issues and concerns.
    • Provide feedback and accomplishment report to the President and the rest of the Top Management.
    • Oversee the timekeeping and payroll processing on a monthly basis.
    • Perform other duties as assigned by the President.

     

    Requirements:

    • Graduate of Industrial Psychology; Business Management, Human Resource Management or any related course.
    • With 5-10 years of experience in human resources and administrative department in a manufacturing or service oriented organizations.
    • Knowledgeable in all facets of HR; research methodology; organizational structure and organizational assessment.
    • Can Communicate effectively, verbally and in writing; to a diverse employees.
    • Excellent time management and Problem solving skills.
    • Ability to maintain confidentiality at all times.
    • Ability to work independently
    • Excellent interpersonal skills
    • Has initiative
    • Self- motivated

    Assistant Manager, Hotel Training & Quality Assurance (Quality Assurance)

    7-Jan-2025
    Marina Bay Sands Pte Ltd | 47298 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel’s commitment to excellence.

    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators’ scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.

    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.

    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self – motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Bachelor’s degree in hospitality, or a related field.

    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Human Resources Manager

    7-Jan-2025
    Keyland Corporation | 47271 - New Manila, Quezon City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Keyland Corporation


    Job Description

    Job Description

    • Collaborate with managers to address staffing needs and implement recruitment strategies.
    • Write job descriptions, post job ads, and screen candidates to find top talent.
    • Oversee onboarding, employee benefits, and ensure a seamless employee experience.
    • Address employee concerns, resolve conflicts, and advise on HR policies.
    • Promote a positive workplace culture through engagement initiatives and feedback mechanisms.
    • Support performance management, goal-setting, and training programs.
    • Ensure compliance with labor laws and maintain accurate employee records.
    • Prepare HR reports and contribute to strategic decision-making.

     

    Skills and Qualifications

    • Bachelor's Degree in Human Resource Management or equivalent.
    • Must have at least 5 years of working experience in the Hospitality industry is required for this position.
    • Required Skill(s): recruitment, labor relations, timekeeping, training and development, etc.
    • Must be willing to be assigned in our upcoming hotel located in New Manila, Quezon City.

    Assistant Manager, Hotel Training (Training Content Creation)

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46726 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    • Lead the development and execution of luxury service awareness campaigns, ensuring alignment with the brand's values and service standards.
    • Oversee the creation of department-specific eLearning content, including workbooks, videos, and other training materials.
    • Collaborate closely with the training team to customize and enhance PowerPoint presentations, adapting content as needed for each department.
    • Provide copywriting services across all content projects, ensuring quality, clarity, and brand consistency.
    • Guide and support the content creation team, ensuring deadlines are met and projects are executed with precision.


    Job Requirements

    Education & Certification

    • Bachelor's degree in Communication, Marketing, Education, or in a related field.
    • Minimum of 3-5 years of experience in training content development, instructional design, or a similar role within the luxury hospitality industry.

    Required Experience

    • Proven experience in managing content creation projects, ideally in a luxury or high-end environment.
    • Strong proficiency in eLearning software, video editing tools, and Microsoft PowerPoint.
    • Be ready to work on weekends, public holidays

    Other Prerequisites

    • Leadership: Ability to guide, mentor and oversee a content team with a focus on quality and deadlines.
    • Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.
    • Communication: Excellent written and verbal communication skills, with a keen eye for detail and brand alignment.
    • Collaboration: Effective at working cross-departmentally with training and operational teams.
    • Creativity: Demonstrated ability to create engaging, innovate, and impactful training materials that resonate with luxury service standards.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Manager, Hotel Training and Quality Assurance (Training)

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46728 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Assistant Manager, Hotel Training & Quality Assurance

    27-Dec-2024
    Marina Bay Sands Pte Ltd | 46729 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel's commitment to excellence.


    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators' scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.


    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.


    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self - motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.


    Job Requirements

    Education & Certification

    • Bachelor's degree in hospitality, or a related field.


    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Manager, Hotel Training and Quality Assurance (Training)*

    24-Dec-2024
    Marina Bay Sands Pte Ltd | 46595 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Assistant Manager, Hotel Training & Quality Assurance (Quality Assurance)

    23-Dec-2024
    Marina Bay Sands Pte Ltd | 46491 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

    Be part of our diverse and inclusive team.

    Job Responsibilities

    Executing Evaluations

    • Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
    • Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
    • Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel’s commitment to excellence.

    Quality Assurance Analysis

    • Conduct detailed reviews of each evaluation report to ensure accuracy, clarity, and consistency with departmental and industry standards prior to release.
    • Maintain and update evaluation checklists, ensuring alignment with internal SOPs and external quality benchmarks.
    • Develop and conduct training sessions for evaluators on quality standards, report writing, and scoring consistency. Coordinate regular calibration meetings to align evaluators’ scoring and feedback criteria, including arranging external field visits for benchmarking and experience-based learning.
    • Identify improvement opportunities in evaluation reports, offering constructive feedback to evaluators to refine accuracy and reporting skills over time.
    • Identify common errors in reports, analyze trends, and implement corrective actions to improve report quality continuously.

    Quality Assurance and Certification Planning

    • Plan and oversee the scheduling of evaluations, balancing evaluator availability, business unit requirements, and optimal timing for impactful assessments.
    • Lead departmental certification projects by coordinating with other departments, setting clear timelines, and ensuring that all evaluations are completed efficiently and on schedule.
    • Assign evaluators based on experience, expertise, and availability, adjusting assignments as necessary to maintain a seamless workflow.
    • Act as the primary liaison with department heads and other key stakeholders to align evaluation schedules with operational priorities, ensuring smooth coordination.
    • Monitor the status of all evaluations, address scheduling conflicts, and provide transparent reporting to ensure accountability and timely completion.
    • Review and benchmark existing checklists against industry standards, develop structured checklist content, and customize checklists for different business units to ensure relevance and effectiveness.

    Administrative and Communication Responsibilities

    • Conduct and lead daily morning briefings with department leaders and stakeholders to review evaluation schedules, address any immediate priorities, and align on daily operational goals.
    • Perform various administrative tasks such as maintaining records, managing department documentation, and preparing reports as required.
    • Regularly update stakeholders and department teams on evaluation processes, changes in standards, and other relevant departmental news.

    Employee Engagement and Experience

    • Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.
    • Self – motivation for continuous learning and development.
    • Create a pleasant working environment that inspires the team and cultivates OneMBS culture.
    • Actively participate in departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management.
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives
    • Support Sands Cares and Sustainability programs.
    • Perform any other duties and responsibilities as and when assigned by Management.

    Job Requirements

    Education & Certification

    • Bachelor’s degree in hospitality, or a related field.

    Experience

    • At least 2 years of experience in quality assurance or managerial role, preferably in a luxury or hospitality environment.
    • Strong understanding of quality standards, including familiarity with Forbes Travel Guide or similar luxury service standards.

    Other Prerequisites

    • Proficiency in technology, project management and strong organizational skills.
    • Excellent communication skills, both verbal and written, with an ability to provide constructive feedback and lead effective briefings.
    • Strong collaboration skills, with experience working with training or operational teams.
    • Demonstrate ability to analyze data, identify trends, and implement corrective action plans for continuous improvement.
    • Be ready to work on weekends, public holiday

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Manager-in-Training

    23-Dec-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 46437 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

    Manager-in-Training

    9-Dec-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 45726 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

    HUMAN RESOURCE (HR) MANAGER

    7-Dec-2024
    Wave Party K | 45625 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    Wave Party K


    Job Description

    Job title: Human Resource Manager

    Location: 1 Selegie Road Singapore 188306

    Working hours: 2pm to 11pm

    Salary: $5000

    Description:

    - Familiar with MOM job application procedure

    - Able to lead a team for job application advertisment and interview new candicate

    - Able to train the new staffs in the company

    - Assit the operation team and fianance team to get the right candicate

    - Ability to follow instructions and be a team player

    - Staff meals provided

    TRAINING MANAGER

    29-Nov-2024
    MARIPOSA BUDGET HOTEL | 45242 - Pasig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    MARIPOSA BUDGET HOTEL


    Job Description

    I. BROAD FUNCTION

    Primary

    • Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

    Secondary

    • Responsible in hospitality/operations audit in branches.

    II. KEY RESULT AREAS

    A.

    1. Develops training plan/methods based on Training Needs Analysis (TNA)

    1.1 Conducts orientation sessions for new employees

    1.2 Create training materials; multi visual aids and presentations

    1.3 Prepares and implements training budget

    1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

    1.5 Resolves any specific problems and tailor training programs as necessary

    2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

    3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

    4. Implements and monitors training programs within the organization

    4.1Creates testing and evaluation processes

    4.2Conducts performance review/feedback

    5.Conducts continuing education training and provides leadership development education

    6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

    7.Assists with the development of strategic plans

    B.

    Does hospitality/operations audit.

    1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

    2. Evaluates customer service, guest experience and feedback mechanism.

    3. Checks compliance with quality standard with related government agencies.

    4. Measures environmental impact, sustainability and social responsibility.

    5. Conducts branch visits.

     

    SUPPLEMENTARY INFORMATION 

    A. EDUCATION 

    Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

    B. WORK EXPERIENCE 

    With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

     

     

     

    Manager, Hotel Training and Quality Assurance (Training)

    27-Nov-2024
    Marina Bay Sands Pte Ltd | 45103 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    Manage Day to Day Training Operations, Administration and Quality Assurance

    • Having a unique combination of business acumen, technical aptitude, and strong organizational skills; capable of multitasking and working both independently and collaboratively
    • Responsible for identifying and assessing training needs, developing customized training plans, and implementing various training methods to enhance the skills and performance of team members.
    • Create an environment that fosters a positive and motivating learning experience by adjusting training classes according to group dynamics.
    • Implement measurements to evaluate training effectiveness.
    • Collaborate closely with internal team and relevant departments to ensure seamless guest's and team member experience.
    • Assist in the execution of enhancement projects and new processes and follow-through with detailed evaluation.
    • Excellent Managerial skills and proven record of strong team relationship building
    • As and when necessary, support operations

    Lead Service and Operational Excellence

    • Conduct unannounced inspections of the hotel to ensure a positive arrival and departure experience, and to ensure a positive wellness experience for guests.
    • Innovate new ideas to enhance guest experience and revenue generation.
    • Manage guest experience consistently according to MBS service standards, brand attributes and compliance.
    • Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.

    Manage Operational Risks

    • Implement Marina Bay Sands Workplace Safety and Health Policy practices
    • Ensure that all TMs are complying to all MBS policies and guidelines.
    • Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
    • Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
    • Manage emergency situations.

    Achieve Employee Engagement

    • Be a Mentor to guide TM on their career and personal goals
    • Establish learning and development plans and opportunities to enhance TM work performance.
    • Ensure that all team members including self are well groomed as per company standard.
    • Hold regular meetings to communicate departmental updates and review of operational standards
    • Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
    • Review TMs performance and provide constructive feedback to achieve organizational goals.
    • Administer and monitor the training and development of TMs, specifically the new Team Members
    • Liaise with Human Resources (HR) Department and Learning & Development for all HR related activities.
    • Communicate to Team Members on departmental updates and other training-related matters.
    • Assist to facilitate recruitment of new TMs and Interns.

    Manage Documentation, Financial and report management

    • Attend scheduled departmental meetings as required.
    • Prepare reports (daily/weekly/monthly) as stipulated by management such as Training Budget
    • Review systems and processes for workflow and productivity improvement.
    • Contribute ideas and cooperate in the execution of on-going initiatives.
    • Implement sustainability programmes to drive organisational green initiatives.
    • Perform any other duties and responsibilities as and when assigned by Management.


    Job Requirements

    Education & Certification

    • Degree in Hospitality or related field preferred

    Experience

    • Minimum of 7-years experience in Five Star Hotel and led dynamic team

    Other Prerequisites

    • Proven leadership skills and ability to operate independently.
    • Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
    • Good guest relations and problem solving skills
    • Extremely organized and goals oriented
    • Outstanding written and verbal communication skills and Strong and confident presentation style
    • Meet the attendance guidelines of the job and adhere to departmental and company policies
    • Proficient in the use of Property Management System and all relevant property management systems
    • Proficient in Microsoft Office applications
    • Adequate Knowledge of Adult Learning Principles and Organizational Behavior
    • Candidates must have a good command of spoken and written English, and any additional language is an advantage
    • Excellent Communication skills in group presentation using AV materials
    • Pays attention to details and have strong customer service skills
    • Mature, meticulous, resourceful, organized and able to work independently
    • A team player and takes initiative to assist other Team Members when required
    • Have impeccable follow-through; and "Can Do" attitude and mindset
    • Be willing to work any day and any shift
    • Well-groomed and professional disposition
    • Passion for continuous learning

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Assistant Manager, Hotel Training Training Content Creation

    25-Nov-2024
    Marina Bay Sands Pte Ltd | 45039 - Marina South, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Marina Bay Sands Pte Ltd


    Job Description

    Job Responsibilities

    · Lead the development and execution of luxury service awareness campaigns, ensuring alignment with the brand's values and service standards.

    · Oversee the creation of department-specific eLearning content, including workbooks, videos, and other training materials.

    · Collaborate closely with the training team to customize and enhance PowerPoint presentations, adapting content as needed for each department.

    · Provide copywriting services across all content projects, ensuring quality, clarity, and brand consistency.

    · Guide and support the content creation team, ensuring deadlines are met and projects are executed with precision.


    Job Requirements

    Education & Certification

    · Bachelor's degree in Communication, Marketing, Education, or in a related field.

    · Minimum of 3-5 years of experience in training content development, instructional design, or a similar role within the luxury hospitality industry.


    Required Experience

    · Proven experience in managing content creation projects, ideally in a luxury or high-end environment.

    · Strong proficiency in eLearning software, video editing tools, and Microsoft PowerPoint.

    · Be ready to work on weekends, public holidays


    Other Prerequisites

    · Leadership: Ability to guide, mentor and oversee a content team with a focus on quality and deadlines.

    · Project Management: Strong organizational skills, with the ability to manage multiple projects simultaneously.

    · Communication: Excellent written and verbal communication skills, with a keen eye for detail and brand alignment.

    · Collaboration: Effective at working cross-departmentally with training and operational teams.

    · Creativity: Demonstrated ability to create engaging, innovate, and impactful training materials that resonate with luxury service standards.

    Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

    Training Manager [Up to SGD$3,500]

    21-Nov-2024
    Farmhouse Legend Pte. Ltd. | 44862 - Bukit Merah, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Farmhouse Legend Pte. Ltd.


    Job Description

    Job Description

    • Creating a professional and welcoming experience for our customers based on the company’s guidelines
    • Obtain training and perform duties in Service and Kitchen Department
    • Lead by example by demonstrating exemplary professionalism
    • Attend to guests’ needs and complaints promptly and politely.
    • Recommend improvements to Management where appropriate
    • Resolve all potential service failure issues
    • Consistently monitor individual performance and progression with your superior and management.
    • Provide support as needed in various departments
    • Execute any duty that may be assigned from time to time by the Management

    Requirements

    • Applicants must possess at least degree in any field.
    • Applicants with no experiences is welcomed to apply
    • Highly motivated and willing to learn
    • Strong positive mentality
    • Customer-oriented, excellent interpersonal and communication skills
    • Possess good initiative and leadership skills.
    • On-the-job training provided
    • 5.5 days’ work week
    • Able to work on weekends and PH

    Manager-in-Training

    6-Nov-2024
    POT LUCK F & B SINGAPORE PTE. LTD. | 44040 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    POT LUCK F & B SINGAPORE PTE. LTD.


    Job Description

    This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

    Training program in place for the incumbent:

    · Building candidate’s capability from entry-level to managerial Restaurant Manager level

    · Participate in planning and execution of managing a restaurant.

    · Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

    · Manpower planning and rostering

    · Assist in monthly reporting

    M-I-T are to :-

    · Maintain service quality and consistency standards

    · Adhere to the Group’s procedures and propose improvements to:

    · maintain a healthy working environment;

    · ensure customers’ satisfaction;

    · monitor stocks level including inventory checks; and

    ensure the overall management of the restaurant operations

    Training Manager

    3-Nov-2024
    Shangri-La Mactan, Cebu | 43860 - Mactan, Lapu-Lapu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Shangri-La Mactan, Cebu


    Job Description

    Shangri-La Mactan, Cebu

    Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

    The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

    We are looking for a Training Manager.

    As a Training Manager, we rely on you to:

    • Plans, organizes, monitors, coordinates and conducts training activities effectively in order to upgrade the performance of employees to meet the hotel standard.
    • Assists in implementation of systems and programs in employee relations and revenue generation, thereby assisting the Director of Human Resources in accomplishing hotel and department goals and objectives.
    • Develops training plan and internal training programs for general skills, knowledge, languages, and areas for improvement based on the result of training need analysis and revise when needed.
    • Obtains structured feedback from participants of major training programs
    • Monitors training expense within budget.

    We are looking for someone who:

    • Has a passion for people 
    • Preferably has a degree in Human Resources Management and a Certified Trainer
    • Preferably possesses relevant experience in a luxury hotel
    • Has good communication and people management skills
    • Communicates and writes with fluency in English (as well as the local language)
    • Has strong organizational skills with ability to multi-task
    • Has solid understanding of human resources processes and procedures
    • Enjoys interacting with people
    • Is a critical thinker and a problem solver
    • Able to communicate priorities and drives business results

    If you are the right person, what are you waiting for? Click the apply button now!

    TRAINING MANAGER | WITH 3 YRS RELEVANT EXPERIENCE | BGC, TAGUIG CITY

    18-Oct-2024
    iOPEX Technologies Philippines Inc. | 43027 - Bonifacio Global City, Taguig City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    iOPEX Technologies Philippines Inc.


    Job Description

    A Training Manager is expected to be a strategic thinker with a fantastic organizational and time management skills. You will be responsible on devising our organizational training strategy, implementation, and assess the outcomes. You will identify training and developmental needs and drive suitable training initiatives to enhance employees’ skills, performance, productivity, and quality of work. You should have an excellent research skill with the ability to multitask and adapt in a fast-paced environment with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce.
     

    Roles & Responsibilities

    • Overseeing all aspects of the delivery of training
    • Point of Contact of the client for all training related issues
    • Improving processes and performance that enhance bottom line results
    • Working closely with business partners and clients to resolve all training related issues
    • Creating and implementing process improvements
    • Improving efficiency and accuracy of training process
    • Evaluating the effectiveness of the training based on the client requirements and expectations
    • Managing the staff in accordance with company policies, procedures, and client metrics
    • Conducting external and internal business reviews with the client and internal stakeholders
    • Develop training manuals that target key results and training programs that address specific BUSINESS NEEDS
    • Evaluate organizational performance to ensure that training is meeting the performance key goals AND SPECIFIC SKILL COMPETENCIES
    • Keep well-informed of training trends, skills capabilities, and best practices
    • Responsible for all training compliance parameters and audit requirements

    Competencies For The Job

    • TRAINING NEEDS ANALYSIS
    • CONFLICT RESOLUTION
    • LEADERSHIP SKILL
    • COMMUNICATION & COLLABORATION SKILLS

    What's in it for you?

    Our people enjoy some amazing perks, check out a few below:

    • Competitive salary package
    • Exciting employee engagement activities
    • Learning sessions every week
    • Fast career growth
    • Accessible location
    • HMO
    • OT/Holiday pay
    • Leave credits
    • Leave conversions
    • Night differential
    • Uncapped annual appraisal
    • 2 days off

    And most importantly, you’ll be part of a growing company with dynamic and engaging team.

    Interested? Here are ways to reach us:

    • Send a message to 09178588396
    • Email me at mikea.bactat@iopex.com
    • Walk in and look for MIKE our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig.

      Don't miss out on this opportunity to join a dynamic and growing team. Apply now!!!

    HR & Legal Department Manager (45788) - Calamba Laguna

    2-Oct-2024
    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.) | 42041 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.)


    Job Description

    Salary: 100,000 - 150,000
    QUALIFICATIONS:
    - Bar passer
    - 15 years of working experience in HR/Legal.
    - With experience in Labor relation, Recruitment, C&B, and Training.
    - Strong interpersonal, leadership, and organizational skills
    - Willing to work onsite
    RESPONSIBILITIES:
    • Responsible for the management of HR Functions relative to labor relations (CBA), recruitment, compensation, training, travel documentation and record management activities
    Duties and Responsibilities:
    1. In-charge of strategic Talent Acquisition Management and Retention.
    2. Recommends approved training activities such as facilitation, training needs analysis, monitoring, budget preparation, evaluating and validating to ensure effectiveness of trainings attended by employees.
    3. Maintains manpower pooling of qualified applicants for future vacancies in coordination with government employment agencies, schools and other possible sources of qualifies applicants to fill job vacancies.
    4. Monitors Individual Performance Planning and Appraisal Sheet (IPPAS) of all employees annually and conducts analysis for skills and competencies improvement.
    5. Assists in preparing CBA documents through benchmarking and its cost impact.
    6. Oversees the processing of visa/travel documents of all the employees and foreign employees of the company and conducts an up-to-date monitoring of requirements for proper compliance.
    7. Ensures on-time announcement of promotion and rewards by assisting the Department Manager in processing and reviewing the Promotions and Raking and Recommendation Sheet.
    8. Reviews Wage and Salary scale and other related wage and salary administration functions.
    9. Prepares reports required by Excom.
    10. Performs other duties as assigned.

    Summary of role requirements:
    • Looking for candidates available to work:
      • Monday: Morning
      • Tuesday: Morning
      • Wednesday: Morning
      • Thursday: Morning
      • Friday: Morning
    • More than 4 years of relevant work experience required for this role
    • Working rights required for this role
    • Expected salary: ₱100,000 - ₱100,000 per month

    HR Shared Service Manager (EMEA)

    22-Sep-2024
    Pryce Gases, Inc. (NCR) | 41327 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Pryce Gases, Inc. (NCR)


    Job Description

    The Personal Information Protection Law (PIPL) came into force on November 1st.

    eFinancialCareers have decided that, while we assess the implications of this new law on our business, we will be [temporarily] blocking traffic from mainland China from all of our services. This decision reflects our determination to comply with the privacy laws that exist in the territories we operate in.

    If you have any questions, then please do contact eFinancialCareers Support

    1. support@efinancialcareers.com
    《中华人民共和国个人信息保护法》(PIPL) 已于 11 月 1 日生效。

    eFinancialCareers 决定在评估这项新法律对我们业务的影响期间,我们将[暂时]阻止从中国大陆访问我们所有服务的流量。这一决定体现了我们承诺遵守经营所在地区隐私保护法律的决心。

    如果您有任何疑问,请联系 eFinancialCareers 支持团队

    1. support@efinancialcareers.com

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