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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Residences and Heart of House Operations

4-Aug-2025
Rosewood Hotels (Hong Kong) Limited | 56819 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage


Multi Restaurants General Manager25120491

2-Aug-2025
Empire Tower Restaurants | 56796 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

Skills and Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.

• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Strives to improve service performance.

Developing and Maintaining Budgets

• Develops and manages Food and Beverage budget.

• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

• Focuses on maintaining profit margins without compromising guest or employee satisfaction.

Leading Food and Beverage/Culinary Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Serves as a role model to demonstrate appropriate behaviors.

• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.

• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Empowers employees to provide excellent guest service.

• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.

• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.

• Brings issues to the attention of Human Resources as necessary.

• Ensures employees are treated fairly and equitably.

• Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

• Order and purchase equipment and supplies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

General Manager - Sartoria Restaurant25124817

2-Aug-2025
Empire Tower Restaurants | 56800 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Empire Tower Restaurants


Job Description


JOB SUMMARY

Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE 

Education and Experience 

• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES 

Taking an Entrepreneurial Approach to Driving the Restaurant Business 

• Understands financial opportunities by surveying restaurant demand.

• Partners with key individuals in the local community to assess opportunities.

• Identifies and analyzes competitors.

• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.

• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.

Leading Significant Marketing/Public Relations/Media Activities

• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.

• Supports on-site/off-site public relations opportunities to promote the restaurant.

• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.

• Serves as the primary point of contact for restaurant events.

• Participates in local networking activities, which are often off-property, in support of the restaurant.

Managing Day-to-Day Restaurant Operations 

• Supervises and manages employees.

• Understands employee positions well enough to perform duties in employees' absence.

• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.

• Conducts daily "taste panels" to educate, drive sales and create sales goals.

• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.

• Monitors compliance with all applicable laws and regulations.

• Monitors adherence to liquor control policies and procedures.

• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.

• Monitors alcohol beverage service for compliance with local laws.

• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.

• Assists servers and hosts on the floor during meal periods and high demand times.

• Advocates sound financial/business decision making.

• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.

• Recognizes good quality products and presentations.

• Supervises daily shift operations in absence of Assistant Restaurant Manager.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Fostering an Environment that Creates Exciting and Memorable Guest Experiences 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants..

• Addresses guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Verifies corrective action is taken to continuously improve service results.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Managing and Conducting Human Resource and Talent Management Activities 

• Actively participates in the hiring process to identify the right talent to support the outlet's concept.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Facilitates the fair and equal treatment of employees.

• Strives to improve employee retention.

• Monitors employee attendance of on-going training to understand guest expectations.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Encourages recognition of employees across areas of responsibility.

• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.

• Establishes guidelines so employees understand expectations and the work.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others.

• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Develops specific goals and plans to prioritize, organize, and accomplish own work.

• Monitors and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.

• Provides work-related training, supervising, follow-up and hands-on management.

Additional Responsibilities

• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel Manager25123645

2-Aug-2025
Marriott International | 56812 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Amari Host Manager

1-Aug-2025
ONYX Hospitality Group | 56780 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

ONYX Hospitality Group


Job Description

Description:

  • The Amari Host Manager plays a key leadership role in shaping the guest experience by overseeing and guiding the Amari Host team. This position is responsible for ensuring that all Amari Hosts deliver warm
  • proactive
  • and personalized service to guests
  • enriching their stay through meaningful engagement and curated destination insights. The Amari Host Manager champions a guest-centric culture rooted in Amari’s service philosophy
  • guiding the team to deliver heartfelt
  • consistent
  • and memorable experiences that brighten every guest’s world. Serving as the strategic link between front-of-house operations
  • guest feedback
  • and service excellence.

Qualifications:

  • Experience working in 5-star hotels with supervisory or managerial role in front office
  • guest relations
  • or guest experience.
    -Strong interpersonal and communication skills
  • with a natural ability to connect with guests and colleagues.
    -Excellent leadership
  • organizational
  • and problem-solving skills.
    -Deep understanding of guest experience principles and service excellence
    -Excellent verbal and written communication in English

Education:

Bachelor

Years of experience:

5

Number of positions:

1

Hotel Manager

1-Aug-2025
Sriwilai Hotel Group Co., Ltd. | 56781 - Mueang Sukhothai, Sukhothai
This job post is more than 31 days old and may no longer be valid.

Sriwilai Hotel Group Co., Ltd.


Job Description

About the role

We are seeking an experienced Hotel Manager to join the Sriwilai Sukhothai Resort & Spa team in Sukhothai province. This is a full-time position that will be responsible for overseeing all hotel operations and ensuring an exceptional guest experience.

What you'll be doing

  • Manage day-to-day hotel operations across departments—front desk, housekeeping, F&B, spa, gardening, and maintenance—ensuring alignment with receiving policies and procedures

  • Lead, motivate, and develop a team of hotel staff to ensure exceptional service delivery

  • Monitor and analyse hotel performance metrics to identify areas for improvement and present recommendations to owner

What we're looking for

  • Female manager, age 40-55

  • 5 years of experience in a similar hotel management role

  • Strong leadership and people management skills

  • Excellent communication and interpersonal skills

  • Deep understanding of hotel operations and guest services

  • Ability to work effectively in a fast-paced, dynamic environment

  • Flexible and adaptable to changing business needs

  • Passion for the hospitality industry and delivering exceptional customer experiences

What we offer

At Sriwilai Sukhothai Resort & Spa, we are committed to providing a supportive and rewarding work environment. Our competitive benefits package includes:

  • Complimentary accommodation incl. food and beverage under the Hotel’s OC

  • F&B Sales commission

  • Opportunities for professional development, growth and cross-functional learning

  • A collaborative team culture

About us

Sriwilai Sukhothai Resort & Spa is the number one hotel in Sukhothai, a province recognized as one of the most important historical destinations in Thailand. The resort is renowned for its extraordinary blend of chic contemporary design and traditional cultural heritage, along with warm-hearted hospitality and exceptional customer service.

Our mission is to provide the utmost comfort to our guests while immersing them in the rich heritage and timeless stories of Sukhothai — the cradle of Thai civilization and a designated UNESCO World Heritage Site.

If you’re excited to be part of a passionate team and contribute to our continued success, we warmly encourage you to apply now.

Pool Manager

31-Jul-2025
Standard Hua Hin | 56748 - Hua Hin, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Standard Hua Hin


Job Description

Summary

Job Purpose: 

At the Standard Hua Hin, exceptional service and flavors are the hallmark of every guest experience. As Pool manager, your leadership and passion for guest service will drive outstanding operating results and ensure your outlet is both a preferred experience destination and workplace. 

Reporting to the Food and Beverage Manager and Food and Beverage Director, essential job functions of the Lido Bar Manager include but are not limited to the following: 

Qualification

Basic Function, duties and responsibilities: 

• Consistently offer professional, friendly and engaging service 
• Lead and manage the F&B and Attendant Outlet team in all aspects of the department and ensure service standards are followed 
• Handle guest concerns and react quickly and professionally 
• To assist in the recruitment and training of F&B Colleagues 
• Balance operational, administrative and Colleague needs 
• Conduct regularly scheduled departmental meetings 
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions 
• Have full knowledge of all Outlet menus 
• Follow all safety and sanitation policies when handling food and beverage 
• To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet. 
• To ensure both the outlets are managed efficiently according to the established concept statements. 
• To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. 
• To assign responsibilities to subordinates and to check their performance periodically. 
• To assist and coach in the operation and be visible during peak times. 
• To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that all outlets are adequately equipped. 
• To control the requisitioning, storage and careful use of all operating equipment and supplies for both the outlets. 

 
• To liaise with the Kitchen and Beverage department on daily operation and quality. 
• To monitor and analyze the menus and product of competitive restaurants and pool bars. 
• To assist the Management in developing menu "specials pool bar snacks” and to prepare recipes and specifications for Beverage signatures items for pool bar as well as Events. 
• To plan and implement an effective sales plan and promotional activities for the outlets. 
• To revise and update both outlets Departmental Operations Manual as and when needed. 
• To report "lost and found" items for each outlet. 
• Manage the Pool and Beach team schedule/roaster. 
• Ensure that team is patrolling the area periodically and removing dirty towels 
• Ensure that towels trolley is moved to laundry (properly covered) 3 times per day. 
 
Administration 
• To plan both the outlets weekly roster and work schedules to ensure that both outlets are adequately staffed to handle the level of business and submit a copy to the Food and Beverage office. 
• To maintain outlet bulletin board. 
• To have outlet briefings on daily bases and maintain a communication log book. 
• To submit all guest/employee incident reports for each outlet. 
 
Financial and Revenue Responsibilities 
• To carry out monthly, quarterly, bi yearly, yearly inventory of operating equipment for both outlets. 
• To strictly adhere to the established operating expenses and that all costs are controlled for both outlets 
• To ensure that both outlet cashiering procedures are strictly adhered to. 
• To identify in conjunction with the Outlet Manager Market needs and trends. 
• To ensure accurate cash float is maintained at all given point of time. 
 
Service Standards 
• Schedule colleague trainings once a month with the Resorts Activities Manager consisting of manual/role-plays to ensure excellence in service. 
• Handle guest concerns and react quickly and professionally. 
• To assist in the recruitment and training of colleagues. 
• Take hourly rounds measuring guest satisfaction, promoting resorts facilities and activities and anticipating guest’s needs. Reporting any guests complaints. 
• Ensure that every order taken has a room number or guest name and that colleague’s address the guest by name. 
 

Hotel Asset Manager

30-Jul-2025
Staffhub Hospitality Co.,Ltd. | 56734 - Krabi
This job post is more than 31 days old and may no longer be valid.

Staffhub Hospitality Co.,Ltd.


Job Description

Responsibilities:

  • Business Development (Real Estate experience)

  • Analyze asset data and ensure that asset records are accurate and up-to-date.

  • Compile documents related to asset transactions such as purchases, sales, disposals, and transfers

  • Transfer construction in progress to be fixed asset items.

  • Able to handle given ad-hoc requests such as supporting finance and accounting team for construction.

  • Perform other duties as assigned

Qualifications

  • Bachelor Degree in Business Administration, Finance, Real Estate related degrees or equivalent.

  • At least 5 years’ experience in a Business Development of Real Estate business

  • Experienced in hotel project development with a good understanding of the hotels industry.

  • Strong leadership skills

  • Good interpersonal and communication skills.

  • Ability to thrive in a fast-paced environment.

Working Schedule & Expectations

· Working at Koh Phi Phi, Krabi (15 Days/Month), Remote 5 Days/Month, Day Off 10 Day


International Affairs Manager / Assistant Manager (Chiness Speaking)

30-Jul-2025
Reignwood Holding Co., Ltd. | 56737 - Lam Luk Ka, Pathum Thani
This job post is more than 31 days old and may no longer be valid.

Reignwood Holding Co., Ltd.


Job Description

Key Responsibilities:

  • Strategic International Relations Management:

    • Develop and execute Reignwood Holding’s international affairs strategy, aligning with business objectives and regional priorities.

    • Cultivate relationships with key international stakeholders, including government entities, business partners, and global regulatory bodies.

    • Lead efforts to establish and maintain positive diplomatic and corporate relations in key markets.

  • Leadership of International Projects:

    • Oversee the planning, execution, and monitoring of international projects and partnerships, ensuring alignment with corporate goals and compliance standards.

    • Collaborate with regional and functional teams to drive operational efficiency and ensure successful project delivery.

  • Compliance and Risk Management:

    • Provide strategic direction on international regulatory compliance, ensuring Reignwood’s global operations adhere to all relevant laws and regulations.

    • Assess international risks, including political, economic, and legal factors, and develop risk mitigation strategies.

    • Ensure the company’s global policies are up-to-date and compliant with international standards.

  • Cross-Cultural Team Leadership & Communication:

    • Lead and manage a team of international affairs professionals, providing guidance, training, and performance management.

    • Foster effective communication and cultural understanding across global teams.

    • Act as a key liaison between internal departments, external partners, and international teams.

  • Market Research and Business Intelligence:

    • Lead efforts to analyze and understand international market trends, competition, and geopolitical developments.

    • Provide strategic insights to senior leadership regarding market expansion opportunities, investment risks, and business intelligence.

  • Event Management & Representation:

    • Lead and coordinate high-profile international events, conferences, and diplomatic engagements.

    • Represent Reignwood at international forums and government meetings, building the company’s reputation and fostering relationships with key decision-makers.


Required Qualifications:

  • Bachelor’s degree in International Relations, Business Administration, Political Science, or a related field and HSK level 4 up is preferred.

  • At least 8 years of experience in international affairs, global business development, or international relations especailly with an emphasis on integration and cooperation within Chinese cultural and social contexts and at least 3 years in a managerial role.

  • Deep understanding of global markets, trade regulations, and geopolitical issues.

  • Strong project management experience, with the ability to oversee multiple international initiatives simultaneously.

  • Proven experience in managing cross-functional teams and working with international stakeholders.

  • Exceptional communication, negotiation, and presentation skills in Mandarin and English to strong.

  • Strong leadership, decision-making, and conflict-resolution skills.


Desirable Skills:

  • Experience working in multinational corporations or large-scale international projects.

  • In-depth knowledge of international law, trade compliance, and political risk management.

  • Proven ability to drive business development and market expansion in international contexts.

  • Expertise in strategic planning and global operations management.


Assistant Manager, Venue25121343

27-Jul-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 56705 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Your Service Manager25120253

27-Jul-2025
JW Marriott | 56690 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Loss Prevention Manager25120259

27-Jul-2025
Courtyard Phuket Chalong Bay Resort | 56698 - Mueang Phuket, Phuket
This job post is more than 31 days old and may no longer be valid.

Courtyard Phuket Chalong Bay Resort


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Estate Manager

27-Jul-2025
Laguna Grande Limited | 56707 - Phuket
This job post is more than 31 days old and may no longer be valid.

Laguna Grande Limited


Job Description

This position base in Phuket

Job Purpose:

Estate Manager is a professional responsible for organizing and overseeing the daily operations of facilities in the hospitality industry. They hire qualified personnel, coordinate operations, supervise staff, handle customer complaints, enforce regulations, and ensure efficient management of supplies and expenses.

Estate Manager is responsible for various duties, including hiring qualified personnel, organizing and coordinating operations, supervising and evaluating staff, handling customer complaints, enforcing regulations and quality standards, managing budgets and expenses, and preparing reports for senior management. They play a crucial role in ensuring excellent customer experience and maintaining the efficiency and profitability of hospitality facilities.

  • Hire qualified personnel according to standards
  • Organize and coordinate operations to ensure maximum efficiency
  • Supervise and evaluate staff
  • Ensure supplies and equipment are adequate in quantity and quality
  • Handle customer complaints when necessary
  • Assist in pricing products or services
  • Assume responsibility of budgeting and monitoring expenses
  • Enforce adherence to regulations and quality standards
  • Ensure all records are kept properly and consistently
  • Review and prepare reports for senior management

Director of Residences and Heart of House Operations

25-Jul-2025
Rosewood Hotels (Hong Kong) Limited | 56676 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage

Tour Manager (Hotel)

24-Jul-2025
บริษัท สลีพไหม จำกัด | 56659 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

บริษัท สลีพไหม จำกัด


Job Description

- Communicate and liaise internally (colleague & partners) and externally (clients) according to company direction in order to provide efficient.
- Provide high quality and timely communication both internally and externally, manifests and other documentation.
- Reserve and monitor bookings and highlight to management any potential issues and/or solutions in order to ensure client satisfaction.
- Check feasibility and accuracy of tour program according to given instructions in order to ensure high efficiency.
- Monitor and update all tours details.

Candidates have full working rights for Thailand.

Assistant New York Steakhouse Manager25119197

23-Jul-2025
JW Marriott | 56652 - Bangkok
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

SHE - Assistant Manager (TU Ingredients)

23-Jul-2025
THAI UNION GROUP PCL. | 56627 - Mueang Samut Sakhon, Samut Sakhon
This job post is more than 31 days old and may no longer be valid.

THAI UNION GROUP PCL.


Job Description

Thai Union Group Public Company Limited

Position: Assistant Section Manager, SHE

Responsibilities:

  • Enforce Thai Union's Safety, Occupational Health, and Environment (SHE) policies and standards, including those related to the SHE program.

  • Perform assigned SHE duties, roles, and responsibilities, and act as a role model by participating in the SHE program.

  • Identify and collaboratively assess SHE risks related to activities, products, and business operations. Evaluate risk assessment results, define and implement risk management plans/control measures, and review and update SHE risk assessments at least annually or when changes occur.

  • Identify SHE hazards and risks associated with major and minor changes, including considering relevant legal requirements. Develop control measures to mitigate identified SHE hazards and risks.

  • Review, approve, and monitor the progress of SHE-related document changes and control potential risks during operations.

  • Define processes and activities that impact SHE and establish processes for recording and managing internal and external SHE complaints.

  • Identify and communicate SHE training needs for all positions, including contractors and new/temporary employees.

  • Report incidents such as spills, permit violations, injuries, property damage, etc., in a timely manner. Conduct investigations to analyze and identify root causes, develop and implement preventive and corrective measures until completion, report to management, and develop programs to reduce incident frequency, such as sharing lessons learned.

  • Identify potential emergency situations and accidents to develop emergency response plans and conduct emergency response drills.

Qualifications:

  • Bachelor's degree in Occupational Health, Safety, and Environment.

  • At least 5 years of work experience in occupational health, safety, and environment in a business establishment.

  • Possession of a professional Safety Officer license.

  • Possession of knowledge and skills in monitoring and communicating with relevant parties to ensure the company's operations comply with applicable SHE laws, regulations, policies, procedures, and practices.

  • Safety certifications (confined space, hot work, work at height).

  • Experience in project management and implementation.

Benefits:

  • Annual Bonus / Special Bonus

  • Provident Fund

  • Diligence Allowance

  • Annual Health Check-up

  • Life and Health Insurance

  • Medical Expenses

  • Various Financial Assistance (as per company policy)

  • Gratuity (Retirement)

  • Company Uniform

  • Dormitory

  • Skill Development Training

  • Sports Center

  • Annual Company Trip / Various Recreational Activities

Working Hours: Monday – Saturday

Hotel Manager

23-Jul-2025
Accor Asia Corporate Offices | 56631 - Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description


To lead Tribe Phuket Patong as a dynamic, design-led lifestyle hotel. This role demands a commercially savvy, stylish, and hands-on leader who can drive performance, build strong teams, ensure seamless operations, and deliver an unforgettable guest experience that reflects the brand’s identity.

Key Responsibilities (Summary)

  • Brand Leadership: Ensure the hotel reflects the brand in every detail, from design to service.

  • Commercial & Revenue Management: Oversee budgeting, forecasting, pricing, and yield strategies to maximize profit.

  • Team Leadership: Recruit, develop, and motivate a high-performing team aligned with the brand's energy and values.

  • Operations Excellence: Manage daily operations across all departments, ensuring efficiency, compliance, and high standards.

  • Guest Experience: Drive personalized, exceptional service that delivers memorable guest interactions.

  • Stakeholder Collaboration: Engage with owners and partners on performance, updates, and strategic decisions.

  • Digital & Marketing: Oversee online presence, digital strategy, and align marketing with revenue goals.

  • Quality & Service: Lead improvement initiatives, monitor guest feedback, and ensure brand consistency.

  • F&B & Rooms: Maintain standards and performance in all F&B and Rooms Division operations.

  • Safety & Crisis Management: Enforce safety protocols and readiness for emergencies.

  • Leadership Culture: Lead by example, communicate effectively, nurture talent, and instill discipline.


Qualifications


  • •Experience in senior management overseeing operations

    •Strong organization and leadership skills.

    •Excellent interpersonal and communication skills.

    •Effective management style, hands-on and approachable.

    •Bottom-line oriented with emphasis on quality guest-service and team-building

    •Understand and adaptive to market trends and needs of a challenging and exciting environment.

    •Ability to implement innovation is required.


Additional Information


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Assistant Loss Prevention Manager25118053

23-Jul-2025
Marriott International | 56644 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Head of Hotel Operations – (Budget Hotel)

19-Jul-2025
Big C Supercenter Public Company Limited | 56600 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Big C Supercenter Public Company Limited


Job Description

Job Responsibilities:

  1. Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.

  2. Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.

  3. Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.

  4. Analyze operational performance and prepare regular reports with insights and recommendations for improvement.

  5. Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.

  6. Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.

  7. Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.

  8. Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.

  9. Promote a positive organizational culture and foster the professional development of hotel teams.

Qualifications:

  1. Full working rights for Thailand with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.

  2. Minimum of 7–10 years’ experience in hotel operations, preferably within the budget or economy hotel segment.

  3. Proven experience managing multi-site hotel operations and leading large teams.

  4. Strong leadership, problem-solving, and strategic planning skills.

  5. Deep understanding of both front-of-house and back-of-house hotel functions.

  6. Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.

  7. Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).

  8. Good command of English (both written and spoken).

Hotel Manager

18-Jul-2025
SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD. | 56588 - Pathum Thani
This job post is more than 31 days old and may no longer be valid.

SUMMIT SEOYON BUSINESS DEVELOPMENT (THAILAND) CO., LTD.


Job Description

Job Descriptions;

Hotel Managers can have a wide variety of duties depending on the establishment. Some main responsibilities include:

  • Monitor staff performance, ensuring the hotel is running well and guests are happy
  • Coordinate front-office and back-office activities and resolve any problems
  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

 

Hotel Manager Responsibilities:

  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Collecting payments and maintaining records of budgets, funds, and expenses.
  • Welcoming and registering guests once they arrive.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

  • Bachelor’s degree in hospitality, business administration, or a relevant field.
  • A minimum of 5 years experience in hotel management or a similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

 

Executive (Case Manager)

15-Jul-2025
PFP LEGACY CONSULTANCY CO., LTD | 56538 - Bangkok
This job post is more than 31 days old and may no longer be valid.

PFP LEGACY CONSULTANCY CO., LTD


Job Description

Job Title: Executive/Senior Executive

Location: Bangkok, Thailand

Job Summary: We are seeking a detail-oriented and proactive Executive/Senior Executive (Case Manager) professional to work alongside our Senior Manager, Wealth Management, in delivering a seamless end-to-end experience for high-net-worth clients. This role is responsible for the administrative and operational aspects of the advisory journey—from initial quotation to policy underwriting and ongoing servicing.

Key Responsibilities:

• Manage the full turnkey process from preparing quotations, submitting applications, to coordinating underwriting requirements and policy issuance

• Assist with onboarding new clients, ensuring all compliance and documentation requirements are met

• Maintain accurate client records and update CRM systems regularly

• Coordinate meetings, follow-ups, and manage client communications on behalf of advisors

• Liaise with insurance partners, internal departments, and external vendors to ensure smooth case progress

• Track and follow up on outstanding requirements with attention to timelines and details

• Perform general administrative duties including scheduling, data entry, and file management

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong organizational skills and ability to manage multiple cases simultaneously

• High attention to detail and sense of responsibility for case completion

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM experience is a plus

• Good command of English and Thai

• Prior experience in insurance, financial services, or client support is preferred

What We Offer:

• Competitive remuneration based on experience

• Opportunity to be part of a growing regional practice

• Supportive and professional work environment

Hotel manager

15-Jul-2025
APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD. | 56541 - Bangkok
This job post is more than 31 days old and may no longer be valid.

APEX LEAP INTERNATIONAL RESOURCE MANAGEMENT CO., LTD.


Job Description

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel to ensure smooth service, guest satisfaction, and profitability. This includes managing staff, monitoring budgets, maintaining quality standards, and ensuring compliance with health, safety, and legal requirements.

Key Responsibilities:

1. Operational Management

  • Oversee all hotel departments (front office, housekeeping, F&B, maintenance, etc.)

  • Ensure smooth daily operations and address any issues or guest complaints promptly

  • Maintain high standards of customer service and hospitality

2. Staff Management

  • Recruit, train, and supervise staff

  • Conduct performance reviews and manage staff scheduling

  • Foster a positive work environment and promote teamwork

3. Financial Oversight

  • Manage budgets, forecast revenue, and control costs

  • Prepare financial reports and monitor hotel profitability

  • Ensure proper cash handling and audit procedures

4. Guest Services

  • Monitor guest satisfaction and manage feedback effectively

  • Ensure the hotel maintains a high level of cleanliness, safety, and service quality

  • Develop and implement customer service strategies

5. Marketing & Sales (if applicable)

  • Collaborate with the sales and marketing team to increase occupancy and revenue

  • Promote special offers and events

  • Build relationships with travel agents, OTAs, and corporate clients

6. Compliance & Safety

  • Ensure compliance with local laws, health and safety standards, and licensing requirements

  • Implement emergency procedures and training


Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field

  • 3–5 years of experience in hotel management or similar leadership role

  • Strong leadership, problem-solving, and communication skills

  • Excellent organizational and time-management abilities

  • Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar)


Preferred Skills:

  • Multilingual abilities

  • Knowledge of local tourism trends

  • Background in luxury or boutique hospitality (if relevant)

General Manager, Thailand

11-Jul-2025
GlobalTix (Thailand) Co.,Ltd. | 56738 - Bangkok
This job post is more than 31 days old and may no longer be valid.

GlobalTix (Thailand) Co.,Ltd.


Job Description

We have an exciting opportunity for a General Manager to head up our team in the Bangkok office. He/She will be responsible for building the GlobalTix business in Thailand by cultivating, maintaining and growing market share in a challenging and competitive environment.

The GM will lead a team of eight and carry the key responsibilities below:

Overall Role

  • Provide strategic leadership and oversight for all aspects of the business

  • Drive revenue growth, profitability, and market share through innovative strategies, strong supplier relationships, and exceptional customer experience

  • Build and lead high-performing teams, fostering a collaborative and customer-centric culture.

                                                          

Key Responsibilities:

  • Manage the Sales and Business Development team to achieve targets

  • Establish strong working relationships with suppliers and agents

  • Lead global contracts negotiation in relations to contract and commercial matters such as contracting of rates, special offers, allocation, release periods, overrides, terms & conditions for attraction tickets

  • Oversee operations team to deliver superior customer experience

  • Coordinate with Singapore Head Office and other regional offices to deliver cross border synergies

Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism or equivalent.

  • Excellent verbal and written communication skills in English

  • At least 5 Years of working experience in the related field is required for this position.

  • Experience in contracting with Attraction Owners and Suppliers.

  • Ability to build strong relationship with key accounts, sales driven.

  • Excellent communication and negotiation skills

  • Ability to multitask, work under pressure and proactively identify and close sales.

General Manager (Hotel)

8-Jul-2025
Private Advertiser | 56621 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role @ Maison Hotel Bangkok

We are seeking an experienced and strategic General Manager to lead the operations of our prestigious hotel in the heart of Bangkok. As our General Manager, you will be responsible for overseeing all aspects of the hotel's business, ensuring exceptional guest experiences and driving continuous improvement across the organisation. This full-time, on-site role offers the opportunity to make a significant impact within a thriving hospitality company.

What you'll be doing

  • Provide overall leadership and direction to the hotel management team, setting clear goals and objectives

  • Develop and implement effective operational strategies to maximise profitability and efficiency

  • Oversee all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing

  • Ensure high standards of service delivery and guest satisfaction across all touchpoints

  • Monitor and analyse key performance metrics to identify areas for improvement

  • Manage budgets and financial reporting to drive strategic decision-making

  • Foster a positive and collaborative work culture, promoting staff development and engagement

  • Represent the hotel at industry events and maintain strong relationships with key stakeholders

What we're looking for

  • Extensive experience (6+ years) as a General Manager or in a senior operational role within the hospitality industry

  • Proven track record of successfully managing all aspects of hotel operations, including finance, human resources, and sales and marketing

  • Exceptional leadership and people management skills, with the ability to motivate and inspire a diverse team

  • Strong commercial acumen and the ability to develop and implement strategic plans to drive business growth

  • Excellent communication and interpersonal skills, with the ability to build effective relationships with guests, staff, and industry partners

  • Degree-level qualification in Hospitality Management or a related field

  • Fluency in English, with proficiency in Thai language desirable

What we offer

Maison Hotel Bangkok, we are committed to providing a supportive and rewarding work environment for our employees. As our General Manager, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also offer a range of wellness initiatives and work-life balance initiatives to support the wellbeing of our team.

About us

Maison Hotel Bangkok is a leading hospitality group with a growing portfolio of premium hotels and resorts across Thailand. With a focus on delivering exceptional guest experiences, we are dedicated to innovation, sustainability, and creating a positive impact in the communities we serve. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next General Manager and lead our flagship hotel to new heights of success.

General Manager

7-Jul-2025
ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED | 56457 - Bangkok
This job post is more than 31 days old and may no longer be valid.

ONSEN RETREAT AND SPA GROUP PUBLIC COMPANY LIMITED


Job Description


Responsibilities:

  • Manage and oversee the operations of a branches in detail, including staff allocation, service quality, and procurement.

  • Review and enhance Standard Operating Procedures (SOPs) to elevate service standards.

  • Coordinate cross-functionally with departments such as Human Resources, Marketing, and Training.

  • Develop and align KPIs for branches and team members with the company’s strategic goals.

  • Supervise overall operations of individual spa branches.

  • Ensure service quality provided by therapists and front-line staff.

  • Manage staff scheduling, inventory control, and sales performance at branch level.

  • Address customer feedback and handle on-site issues or emergencies as they arise.

  • Report branch performance to the Operations Director.

  • Oversee and provide guidance to Operation Managers / General Managers at each branch.

General Manager

7-Jul-2025
Four Seasons Hotel Hong Kong | 56469 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Hong Kong


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad. A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

About the role:

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government.

This role is on the Planning Committee level, reporting to the Regional Vice President.

What you will do:

General

  • Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

  • Prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

  • Keep the supervising Regional Vice President informed about the condition of the hotel and all-important factors influencing its operation.

  • Provide day to day operational leadership to elevate employee experience

  • Proven leader able to inspire, motivate and drive excellence in service levels

Leadership

  • Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consulting supervision and observing ethical business practices.

  • Maintain a strong relationship with the owner and demonstrate exceptional management skills by employing a balanced approach while safeguarding the interests of the Four Seasons

  • Conduct oneself in an ethical and exemplary manner which encourages like manner or conduct.

  • Represent the interests of the hotel and all of its personnel in a fair, impartial and equitable manner.

  • Respond properly in any hotel emergency or safety situation.

People

  • Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

  • Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

  • Charismatic & inspiring leadership and communication skills with an advanced ability to inspire, convince, persuade & influence

  • Ability to attract and retain local talent in a challenging environment & support their development and growth

  • A strong character with presence to lead a high performing team in a challenging market environment

  • Ability to naturally connect & warmly interact with guests and local community

  • Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals

  • Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement

Product

  • Lead the senior and mid-management teams in the drive for improvements in LQA/Qualtrics and Four Seasons standard

  • Outcome focused on guest experience and has a track record of delivering at a superior level

  • Possesses an eye for details, is a passionate product driver, and takes an innovative approach in the continuous evolution of the product

Marketing And Sales Responsibilities

  • The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

  • Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.

Profit

  • Strong business acumen and analytical skills, with a keen eye for revenue generation, cost optimization, labor management, and flow-through

  • Able to link day-to-day activities to longer-term business plans, goals and objectives

  • Proven ability to manage costs and deliver bottom line

  • A decision maker with the ability to manage amid uncertainty and set a clear strategic direction

  • Pro-actively suggests and implements revenue-enhancing initiatives, coupled with excellent labor and expense management practices

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package

  • Excellent Training and Development opportunities

  • Complimentary Accommodation at other Four Seasons Hotels and Resorts

  • Complimentary Dry Cleaning for Business Attire

  • Birthday Leave

  • Complimentary Employee Meals

RAVE Optimisation Manager

7-Jul-2025
Cathay Pacific Airways Ltd | 56474 - Tung Chung, Islands District
This job post is more than 31 days old and may no longer be valid.

Cathay Pacific Airways Ltd


Job Description

Reports to: Crew Optimisation Manager

Department: Operations Planning (OPN)

Operations Planning Team (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

You will also be responsible for developing strategies to enhance Cathay's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

  • Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

  • Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

  • Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs

  • Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies

  • Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity

  • Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

  • Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

Requirements

  • Degree holder in the discipline of mathematics, technology or a related area preferred

  • Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

  • Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

  • Ability to present complex information in a simple and easily understandable way

  • Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points

  • Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

  • Strong software development skills, especially in Python and Jeppesen Rave.

  • Strong numerical, analytical and planning skills; good computing and statistical ability

  • Project management skills and usage of PM tools (such as JIRA)

  • Ability to work under pressure and work well in a team environment

Application Deadline: 21 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Regional Manager for Scoozi Pizza

5-Jul-2025
Destination Hospitality Management | 56456 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Scoozi Pizza, a leading name in authentic Italian pizza with a growing footprint across Thailand, is looking for a passionate and driven Regional Manager to join our team. This role is ideal for a dynamic leader with strong experience managing multi-store restaurant operations, preferably within the pizza or casual dining sector.

Key Responsibilities

  • Lead, manage, and oversee the daily operations of multiple Scoozi Pizza outlets across Thailand.

  • Ensure operational excellence, consistent quality, and outstanding customer service.

  • Drive sales performance and profitability, ensuring all stores meet or exceed targets.

  • Develop and implement strategic initiatives to optimize operations and expand market presence.

  • Train, mentor, and develop Store Managers and their teams.

  • Monitor and control food costs, labor costs, and other key financial metrics.

  • Ensure compliance with company policies, food safety, and hygiene standards.

  • Collaborate with cross-functional teams including Marketing, Supply Chain, and R&D to support brand growth.

  • Play a key role in new store openings and operational setup.

Qualifications

  • Minimum 5 years of multi-unit management experience, preferably in pizza chains or fast-casual dining.

  • Strong leadership, coaching, and people management skills.

  • Proven ability to drive sales, control costs, and improve operational performance.

  • Solid understanding of P&L management and budget control.

  • Experience in SOP development, food safety, and quality assurance.

  • Hands-on, proactive, and results-driven approach.

  • Thai nationality, with good command of English.

  • Willing to travel regularly to store locations.

Resort Manager

5-Jul-2025
ONYX Hospitality Group | 56464 - Kathu, Phuket
This job post is more than 31 days old and may no longer be valid.

ONYX Hospitality Group


Job Description

Description:

  • You will be responsible for:
    - Representing the company and its management towards other team members
  • guests
  • government officials
  • clients
  • business partners and all other third parties.
    - Implement
  • maintain and improve company standards
  • quality
  • services
  • image and policies.
    - Direct and collaborate with all operational and commercial heads of departments and respective teams
  • as to maximize the property’s overall functioning
  • services
  • facilities and profitability.
    - Ensure the property’s facilities
  • guest rooms
  • as well as public and front / heart of house areas are presentable and in accordance with brand standards. Personally conduct random inspections at all such areas where required or assigned by the General Manager.
    - Plan
  • execute and assure a smooth daily resort operation
  • while monitoring and pro-actively controlling operational efficiency.

Qualifications:


  • The successful candidate must possess the following attributes:
    - Minimum of 5-6 years experience in the Thai upscale resort hospitality market
    - Experience in similar roles in upscale or luxury hotel chains
  • Rooms and Operations experience is preferred
    - Bachelor degree in hotel industry related field (e.g. Hotel Management diploma)
    - Possess problem solving skills
  • with a passion for teamwork
  • services and driving guest satisfaction
    - Extensive knowledge of Opera and familiarity with systems like IDeaS (G2 and G3 Systems)
  • OTA Insight
  • PMS
  • etc.

Education:

Bachelor

Years of experience:

5-6 years

Number of positions:

1

Loss Prevention Manager25108787

4-Jul-2025
Marriott International | 56437 - Klaeng, Rayong
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Manages the daily functions of the department to ensure protection of property assets, associates, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and associate satisfaction while achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

• Comply with applicable federal, state and local law and safety regulations.

• Follow proper key control guidelines in loss prevention and in the property.

• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

• Follow Duty of Care process for the protection of guests and associates.

• Follows up on all unusual activities in and around the property that would impair the well being of guests and associates.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Implements action plans to monitor and control risk.

• Monitors all unusual activities in and around the property that would impair the well being of guests and associates.

• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

• Oversees and guides the efforts of the Accident Prevention Committee.

• Oversees first aid program for guests and associates.

• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

Leading Security/Loss Prevention Teams

• Communicates the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.

• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides an open door policy.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

• Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities

• Completes associate performance reviews in a timely manner.

• Enforces brand Standard Operating Procedures through documentation efforts.

• Train all associates on the four parts of OSHA.

• Train all new hires on loss prevention policies and procedures.

• Establishes a training program to routinely train the loss prevention department and other property departments on topics related to safety and security.

• Oversees all investigations for incidents related to both guests and associates.

• Trains officers to ensure that they report and document all safety hazards and improper lighting to the appropriate departments through the property work order system.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops liaison with local law enforcement and emergency services.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Brnach Manager

1-Jul-2025
Vespa Adventures | 56403 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Vespa Adventures


Job Description

🌟 Superstar Branch Manager Wanted in Chiang Mai! 🌟

Are you a sales expert with a passion for driving growth and creating unforgettable experiences? Vespa Adventures is looking for a Branch Manager with strong sales capabilities to lead our team in Chiang Mai! 🛵✨

💼 Why This Role Rocks:

Lead an iconic, globally recognized brand in one of Thailand’s most vibrant cities.

Use your sales expertise to grow our business and deliver outstanding results.

Work in a dynamic, fun environment where your leadership will shine.

🎯 What We’re Looking For:

We need a sales powerhouse who can:

Drive revenue growth and consistently achieve targets.

Build and maintain strong partnerships to expand our presence in the market.

Lead with energy and enthusiasm, inspiring a team to excel.

🙌 Who You Are:

An experienced sales leader with a proven track record in sales and business development.

Background in hospitality, tourism, or a related field is a plus.

Results-driven, proactive, and passionate about delivering exceptional customer experiences.

🚀 Why Join Vespa Adventures?

We create premium, unforgettable travel experiences. As our Branch Manager, you’ll have the chance to lead a thriving business, innovate, and make a real impact.

📩 Ready to Apply?

Send your CV to vietphuong@vespaadventures.com and a quick note about how your sales expertise and leadership make you the perfect fit for this role. Let’s ride toward success together!

Tag your friends or anyone you know who fits this description. Let’s create something amazing in Chiang Mai! 🛵

Head of Hotel Operations

30-Jun-2025
TCC Land Commericial Co., Ltd. | 56398 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

TCC Land Commericial Co., Ltd.


Job Description

The Head of Hotel Operations at the corporate level is a senior leadership role responsible for overseeing the overall performance, efficiency, and strategic direction of multiple hotel properties within a hospitality group or chain. This role ensures that all hotels under the brand comply with company standards, deliver exceptional guest experiences, and achieve financial and operational targets.

Key Responsibilities:

1. Strategic Leadership & Business Growth

·        Develop and implement corporate-wide operational strategies to enhance profitability and brand consistency.

·        Identify market trends and opportunities for expansion or improvement.

·        Work with the executive team to set long-term goals for the hotel portfolio.

2. Operational Excellence & Standardization

·        Ensure all hotels adhere to brand standards, SOPs (Standard Operating Procedures), and service quality benchmarks.

·        Oversee day-to-day operations across multiple properties, ensuring efficiency and guest satisfaction.

·        Implement best practices in revenue management, cost control, and operational workflows.

3. Financial Performance & Budgeting

·        Monitor P&L (Profit & Loss) statements, budgets, and financial performance of all hotels.

·        Drive revenue optimization strategies (ADR, RevPAR, occupancy rates).

·        Control operational costs while maintaining service quality.

4.   Guest Experience & Quality Assurance

·        Ensure consistent delivery of high-quality guest experiences across all properties.

·        Address escalated guest complaints and service recovery at a corporate level.

·        Implement customer feedback systems and improvement initiatives.

5.   Team Leadership & Talent Development

·        Lead, mentor, and support General Managers and property-level leadership teams.

·        Oversee corporate training programs to ensure staff competency and brand alignment.

·        Foster a culture of excellence, accountability, and employee engagement.

6.   Compliance & Risk Management

·        Ensure compliance with legal, safety, and regulatory standards (health, safety, labor laws, etc.).

·        Mitigate operational risks and crisis management (e.g., emergencies, reputational risks).

·        Work with legal and HR teams on corporate policies.

7. Technology & Innovation

·        Evaluate and implement new hospitality technologies (PMS, CRM, automation tools).

·        Drive digital transformation to enhance operational efficiency and guest engagement.

8. Stakeholder & Vendor Management

·        Liaise with owners, investors, and franchise partners to align on business objectives.

·        Negotiate with suppliers and vendors for corporate-wide contracts.

Skills & Qualifications

Experience     

  • 10+ years in hotel operations, including multi-property management

Leadership

  • Strong decision-making and team management skills.

Financial Acumen

  • Expertise in budgeting, forecasting, and revenue management.

Customer-Centric Mindset

  • Passion for delivering exceptional guest experiences.

Analytical & Strategic Thinking

  • Ability to interpret data and drive performance improvements.

Communication & Negotiation

  • Effective in dealing with stakeholders at all levels.

Hotel Manager

30-Jun-2025
The Sunset Beach Resort & Spa | 56391 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

The Sunset Beach Resort & Spa


Job Description

Fluent in English, and have a proven background in managing hotels of similar size and style.

1. Oversee daily operations of the hotel and ensure a high standard of service and guest satisfaction.

2. Manage, train, and supervise hotel staff, ensuring smooth personnel operations.

3. Lead the sales strategy, monitor expenses, and implement cost control to ensure the hotel

reaches profitability within a year.

Requirements:

- Candidates have full working rights for Thailand.

- Proven experience in hotel management

- Strong leadership and communication skills

- Good command of English

Compensation and Benefits:

- Salary: 100,000 THB/month (negotiable based on experience)

- Free accommodation provided

- Car rental included

RAVE Optimisation Manager

28-Jun-2025
Cathay Pacific Airways Ltd | 56383 - Tung Chung, Islands District
This job post is more than 31 days old and may no longer be valid.

Cathay Pacific Airways Ltd


Job Description

Reports to: Crew Optimisation Manager

Department: Information Technology (IMT)

Operations Planning (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.
 
Within OPN, the Operations Performance & Optimisation team targets establishing capabilities to optimise operations planning and delivery, ultimately driving holistic operational performance.

In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, the RAVE & Optimisation Manager will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.

This role will develop strategies to enhance Cathay Pacific’s crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.

Key Responsibilities

  • Review, recommend and develop JCP/JCR system changes that would be beneficial for crew scheduling optimisation and which would improve productivity

  • Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes

  • Act as focal point, in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation

  • Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics

  • Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.

  • Optimisation calibration/ tuning, Scenario Modelling, studies, and what-if requested by the business

  • Work with the team on BAM (Boeing Alertness Model) modelling and tuning

Requirements

  • Degree holder in the discipline of mathematics, technology or a related area preferred

  • Hold in-depth knowledge of Flight Time Limitations

  • Hold in-depth understanding of the Airline Operations domain, needs and pain points

  • Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations

  • Strong software development skills, especially in Python and Jeppesen Rave.

  • Strong numerical, analytical and planning skills; good computing and statistical ability

  • Strong communication, interpersonal and time management skills.

  • Project management skills and usage of PM tools (such as JIRA).

  • Ability to work under pressure and work well in a team environment.

  • Knowledge of Fatigue Risk Management

  • Solid experience in tuning and development of Jeppesen crewing products.

  • Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems

  • Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in

  • Ability to present complex information in a simple and easily understandable way

Application Deadline: 11 Jul 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Pasticceria Cova Manager

27-Jun-2025
BOONLAPO COMPANY LIMITED | 56348 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BOONLAPO COMPANY LIMITED


Job Description

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.

Job Summary:

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.

Key Responsibilities:

1. Operational Management:

* Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

* Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

* Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

* Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

* Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

* Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.

2. Team Leadership & Development:

* Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

* Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

* Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

* Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

* Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

* Conflict Resolution: Effectively handle employee relations issues and conflicts.

3. Customer Experience & Sales:

* Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

* Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

* Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

* Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.

4. Financial Management:

* Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

* Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

* Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

* Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.

5. Brand Management & Marketing:

* Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

* Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

* Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.

Required Skills & Qualifications:

* Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

* Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

* Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

* Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

* Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

* Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

* Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

* Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

* Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

* Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

* Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.

Assistant Manager with Pici (Kowloon/New Territories)

27-Jun-2025
Rat Pack LC Limited | 56368 - Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pici.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

House Manager to CEO

26-Jun-2025
Marco Polo Global Limited | 56358 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marco Polo Global Limited


Job Description

House Manager / Butler to CEO

We are seeking a House Manager/Butler to serve as a personal assistant to our CEO in a luxurious residential setting. This role goes far beyond traditional housekeeping, requiring the proactive anticipation and fulfillment of the CEO’s needs to ensure a smooth, discreet, and exceptionally comfortable lifestyle.

Key Responsibilities

1. Household & Facility Management

•      Oversee daily operations of the residence

•      Maintain cleanliness, organization, and upkeep of interiors, furnishings, and equipment

•      Manage household inventory: groceries, supplies, wine cellar, and personal items

•      Handle grocery shopping, restocking, and ordering replacements as needed

•      Ensure timely scheduling of house maintenance, car service, and vendor coordination

•      Perform light housekeeping and laundry duties when the maid is unavailable.

 

2. Travel & Errands

•      Arrange travel plans: book flights, hotels, transportation, and prepare necessary documents

•      Pack/unpack luggage and manage personal travel needs

•      Handle errands and reservations (e.g., restaurants, car services)

 

3. Confidentiality & Discretion

•      Maintain strict confidentiality and uphold a high level of privacy in all matters

 

4. Administrative Support

•      Track and process monthly household bills and payments

•      Maintain schedule for vendors and household services

 

Requirements and skills

•      Bachelor's degree in hospitality or a related field

•      Native Thai speaker with good English communication skills

•      Strong interpersonal and communication skills.

•      Responsible, discreet, efficient, and well-organized

•      Service-minded with attention to detail and strong planning abilities

 

Working Hours

•      As per mutual agreement (2-3 days/ week)

 

Location

Vittorio Sukhumvit 39, 6 Sukhumvit Road, Khlong Tan Nuea, Watthana, Bangkok 10110

Operations Manager Nature Resort

26-Jun-2025
Our Jungle House | 56386 - Mueang Surat Thani, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Our Jungle House


Job Description

🌿 About Us
Our Jungle House is a long-standing nature-resort nestled in the heart of Khao Sok National Park. We offer authentic jungle stays, nature-based experiences, and a team culture rooted in purpose, sustainability, and local hospitality.
 

🌿 The Role
We’re looking for an experienced, Thai national Operations Manager with strong English communication skills to lead the daily operations of our nature resort. This is a hands-on leadership role suited for someone with a solid background in Rooms and/or F&B and a passion for service, team training, and quality control. You'll work closely with an experienced foreign General Manager and gain valuable insight into resort leadership.

🌿 Key Responsibilities

·       Oversee day-to-day resort operations across all departments

·       Lead and support on-the-job training to maintain consistent service

·       Monitor guest satisfaction, resolve issues, and follow up personally

·       Maintain high standards for rooms, F&B, and guest experiences

·       Coordinate with the GM and support interdepartmental collaboration

·       Support staff onboarding and development

🌿 What We’re Looking For

·       Minimum 3 years' experience in small resort operations

·       Strong knowledge of Rooms and F&B procedures

·       Hands-on leader who sets the tone and leads by example

·       Excellent interpersonal and organizational skills

·       Thai national with fluent English communication

·       Able to work in a remote, nature-based setting

·       Calm, positive attitude with a service-first mindset

🌿 What We Offer

·       A key leadership position in a purpose-driven eco-resort

·       Mentorship from an experienced international resort manager

·       Supportive and inclusive team environment

·       Opportunity to shape guest service and local team culture

·       On-site accommodation and meals provided

·       Competitive local salary

Apply by sending your CV and short intro to: luca@khaosokecoresort.com

Assistant Operations Manager - Nature Resort Pre-Opening

26-Jun-2025
Private Advertiser | 56387 - Mueang Surat Thani, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Lost Horizon Resort Khao Sok will be a new upscale nature resorts of Our Jungle Group in Khao Sok. Opening at the end of 2025, the resort will offer a jungle experience for mindful travelers seeking a blend of immersive nature, soft adventure, and elevated comfort in one of Southeast Asia’s most stunning rainforest landscapes.

About the Role:

We’re looking for a hands-on, bilingual problem-solver to join our pre-opening team as Assistant Operations Manager for our 20-room nature resort. You will support the General Manager in daily operations and act as a key link between local staff and international management. This is a unique opportunity to be part of shaping a new hospitality experience from the ground up.

Key Responsibilities:

  • Assist the GM with daily planning, communication, and follow-up

  • Support resort setup and service readiness during pre-opening and beyond

  • Act as the cultural bridge between local staff and international management

  • Lead small projects and process improvements

  • Monitor checklists and enforce operational standards

  • Coordinate across departments and support cross-functional tasks

  • Proactively identify areas for improvement and take initiative

Ideal Candidate:

  • Thai national, fluent English

  • Experience in hospitality (ideally in a small resort or boutique setting)

  • Comfortable working in a remote, nature-based environment

  • Proactive, responsible, and organized

  • Strong communicator and team player

  • Eager to grow into a future leadership role

What We Offer:

  • A chance to work directly with an experienced GM and pre-opening team

  • Hands-on exposure to all areas of resort operations

  • Opportunity to shape the guest experience from the beginning

  • Supportive, eco-conscious work culture

  • Free accommodation (private room with basic amenities)

  • Free meals at the resort

  • Career growth in a meaningful hospitality environment

To apply, please send your CV and a brief cover letter in English to [gm@losthorizonkhaosok.com].

Hotel Operation Manager

21-Jun-2025
มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&# | 56340 - Bangkok
This job post is more than 31 days old and may no longer be valid.

มูลนิธิแห่งสภาคริสตจักรในประเทศไทย สา&#


Job Description

Role Summary:
We are seeking an experienced Operations Manager to oversee the daily functions of Bangkok Christian Guest House. This role is responsible for ensuring operational efficiency across departments including Front Office, Housekeeping, F&B, Maintenance, and Guest Services. The ideal candidate will be a hands-on leader with strong organizational skills and a heart for hospitality.

Key Responsibilities:

  • Supervise hotel operations and coordinate cross-departmental workflows

  • Ensure guest satisfaction and high service standards

  • Oversee housekeeping, maintenance, and F&B operations

  • Manage procurement, inventory, and cost controls

  • Implement and optimize digital systems (booking, access, reporting)

  • Coordinate staff training and performance support

  • Support marketing efforts and organize guest-related events

  • Monitor budget and assist in operational planning and reporting

Qualifications:

  • Bachelor’s degree in Hospitality, Business, or related field

  • 5+ years of management experience (hospitality preferred)

  • Strong leadership, communication, and problem-solving skills

  • Proficient in hotel systems, reservation platforms, and digital tools

  • Fluent in Thai and English

Liquor House Manager (Thai-Speaking Required) - Udomsuk Walk

19-Jun-2025
EAXY4U Company Limited | 56299 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

EAXY4U Company Limited


Job Description

Key Responsibilities

  • Lead efficient, cost-effective operations across all liquor store locations, ensuring alignment with the brand’s premium positioning.

  • Strengthen the Liquor House’s identity by ensuring all store functions reflect its unique DNA, product philosophy, and target audience.

  • Drive profitability through data-driven operational adjustments, margin analysis, and premium product strategy.

  • Manage end-to-end financial oversight, including budgeting, forecasting, and cost control.

  • Guarantee full compliance with liquor licensing laws and regulatory frameworks, including international standards where applicable.

  • Develop, implement, and refine SOPs to support consistency, quality, and scalability across all outlets.

  • Oversee inventory accuracy, procurement workflows, and ERP usage, optimizing supply chain efficiency across all stores.

  • Lead negotiations with vendors and distributors, securing favorable terms while expanding premium product offerings.

  • Promote upselling strategies and staff training focused on premium and luxury products to increase basket size and customer value.

  • Utilize deep product knowledge of spirits, wines, and craft liquors to guide purchasing, display curation, and customer experience initiatives.

  • Monitor and improve store productivity, accuracy, and responsiveness using performance data and operational KPIs.

  • Implement proactive risk mitigation measures to ensure business continuity.

  • Recruit, onboard, and manage store staff while fostering a high-performance, service-oriented culture.

  • Conduct regular performance reviews, coaching, and development planning to elevate individual and team performance.

  • Manage workforce allocation and shift planning based on store needs, traffic patterns, and seasonal trends.

  • Serve as escalation point for team or cross-functional challenges, resolving issues promptly and fairly.

  • Enhance customer experience through service excellence, personalized recommendations, and ambiance tailored to luxury clientele.

  • Analyze customer data and feedback to refine assortments, tailor promotions, and anticipate trends.

  • Collaborate with the marketing team on initiatives that target high-net-worth and discerning customers, increasing brand loyalty and spend.

  • Ensure reporting accuracy for daily sales, inventory, cost of goods sold (COGS), and operational metrics.

  • Support special projects, store launches, system upgrades, and any assigned duties that contribute to business growth.


Qualifications

  • Bachelor’s degree in Business Administration, Retail Operations, Hospitality, or related field.

  • Minimum 5 years of experience in multi-unit operations management, with at least 3 years in a leadership role within liquor retail or distribution.

  • Deep, working knowledge of premium spirits, wines, and global alcohol trends, including customer preferences and product storytelling.

  • Demonstrated ability to attract, serve, and retain luxury clientele through strategic merchandising, service, and branding.

  • Proven success in building and managing performance-driven teams in high-traffic, multicultural environments.

  • Strong experience in sales-focused operations with a track record of exceeding revenue and profitability targets.

  • Hands-on expertise in risk management, regulatory compliance, and operational controls.

  • ERP proficiency in inventory, procurement, sales, and finance modules (Odoo, SAP, or similar).

  • Strong communication skills in both Thai and English, with the ability to lead across departments.

  • Familiarity with modern digital tools and a forward-thinking approach to process automation and analytics.

  • Strategic mindset with a hands-on leadership style and a strong eye for operational detail and brand alignment.

Elephant Grounds (Coffee) - Manager

19-Jun-2025
Leading Nation HK Limited | 56297 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Leading Nation HK Limited


Job Description

About Us


A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

 

Company Website: www.leadingnation.com /

 

Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!

 

Key Responsibilities:

  • Being In-charge and responsible for daily operations of the restaurant

  • Deliver quality beverages and maintain the highest food products, merchandise and bar display consistently to our customers

  • Understand and present the characteristics of different coffee beans, coffee equipment and brewing knowledge

 

Qualifications:

  • Minimum 3-5 years relevant experience for preferably gained in coffee related industry

  • Service oriented, self-motived and a good team player, have strong sense of responsibility 

  • Good interpersonal and communication skills

  • Immediate available is highly preferred

 

Benefits:

  • 8 rest days per month (after probation)

  • Annual leave & Statutory holidays

  • Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc

  • Medical allowance

  • Staff discount

  • Performance-based Salary Review

  • Friendly working environment

  • On the job training

  • Excellent Career Exposure

 


Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Restuarant Manager

19-Jun-2025
The Yamu Co. Ltd. | 56292 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

The Yamu Co. Ltd.


Job Description

  • Email: careers.pointyamu@comohotels.com
  • Tel: 076360100

โรงแรม, ที่พัก

Our Phuket resort, with some of COMO's most striking pool villas, sits on the tip of Cape Yamu, giving magnificent views of Phang Nga Bay. The playful interiors are by Paola Navone — a tour-de-force in modern, location-sensitive design on an island imbued with a rich Thai culture.

Engineering
  • Shift Supervisor (1) Urgent
Spa
  • Spa Therapist (1) New
Housekeeping
  • Houseman (1)
Food & Beverage
  • Bartender (1)
  • Restuarant Manager (1)

รายละเอียด

.

แผนก:

Food & Beverage

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

People & Culture Department

อีเมล์:

careers.pointyamu@comohotels.com

เบอร์ติดต่อ:

076360100

ลงประกาศเมื่อ:

18 มิ.ย. 68

General Manager

18-Jun-2025
บริษัท วีเรียม เอสเตท แมเนจเม้นท์ จำกัด | 56275 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

บริษัท วีเรียม เอสเตท แมเนจเม้นท์ จำกัด


Job Description

การจ้างงาน

full-time

1. Bachelor in Hospitality Management or in the related field.

2. Fluent in English and Thai.

3. At least 6 years experience in Hotel and Tourism industry. At least 3 years experience in a managerial position in a hotel with multiple F&B outlets

4. Strong Food and Beverage background.

5. Dynamic personality with proven leadership skills to motivate, to coach and develop the team.

6. Can work under high pressure and is able to maximize profit potential from operation and to deliver quality products and services.

7. Able to act in the best interests of the owner and investors whilst balancing it with high guest satisfaction.

8. Entrepreneurial approach to all S&M tasks, whilst also having natural abilities and enthusiasm for the available digital business channels.

9. Proactively addresses guest issues and establishes new processes to promote guest satisfaction

1. Responsible for managing the daily operations and be capable of reach the high monthly sales target in F/B.

2. Report daily operations and figures to owner.

3. Manage performance issues that arise within the operational departments, as well as train, develop, coach, counsel and conduct performance evaluations.

4. Work closely with the owner and sales department to ensure high ROI

1. ประกันสังคม
2. ยูนิฟอร์ม
3. วันหยุดประเพณี 18 วันต่อปี
4. ค่าอาหาร

Service Charge

ไม่ข้อมูล

Tour Manager (Hotel)

17-Jun-2025
บริษัท สลีพไหม จำกัด | 56261 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

บริษัท สลีพไหม จำกัด


Job Description

- Communicate and liaise internally (colleague & partners) and externally (clients) according to company direction in order to provide efficient.
- Provide high quality and timely communication both internally and externally, manifests and other documentation.
- Reserve and monitor bookings and highlight to management any potential issues and/or solutions in order to ensure client satisfaction.
- Check feasibility and accuracy of tour program according to given instructions in order to ensure high efficiency.
- Monitor and update all tours details.

Candidates have full working rights for Thailand.

Hotel Manager

17-Jun-2025
Health Land 2004 Co., Ltd. | 56253 - Wang Thonglang, Bangkok
This job post is more than 31 days old and may no longer be valid.

Health Land 2004 Co., Ltd.


Job Description

Job Description

We are seeking a professional and experienced Hotel Manager to oversee operations at our properties in Bangkok and Pattaya. The ideal candidate will manage all aspects of hotel operations including guest services, team leadership, and financial performance.

Candidates with experience in hotel pre-opening will be given special consideration.

Responsibilities
  • Oversee daily operations across all hotel departments

  • Plan, assign, and supervise tasks to ensure high efficiency

  • Manage budgets, monitor financial reports, and control expenses

  • Coordinate with the Head Office on marketing and sales strategies

  • Ensure a high level of guest satisfaction by handling feedback and resolving issues

  • Manage maintenance tasks, staffing levels, and renovation projects

  • Build strong relationships with suppliers, travel agents, and event organizers

  • Conduct regular inspections and ensure compliance with health, safety, and brand standards

  • Align operational decisions with company policies and regional strategies

Qualifications
  • Based in or willing to work in Bangkok and Pattaya

  • Minimum 5 years’ experience as a Hotel Manager or in a similar role at a 4–5 star hotel

  • Fluent in English; other languages are a plus

  • Strong knowledge of hotel operations, relevant laws, and industry standards

  • Proficient in Microsoft Office; PMS experience is an advantage

  • Excellent leadership, customer service, and problem-solving skills

  • Ability to multitask and perform well under pressure

  • Detail-oriented and hands-on management style


Hotel Manager

14-Jun-2025
Moonlight Bay Resort | 56233 - Ko Lanta, Krabi
This job post is more than 31 days old and may no longer be valid.

Moonlight Bay Resort


Job Description

Key Responsibilities

  • Execute existing operational systems across all departments (front office, housekeeping, maintenance, etc.) except F & B.

  • Lead by presence, actively supervising staff and ensuring that SOPs and guest experience standards are followed precisely.

  • Monitor day-to-day operations and resolve issues swiftly, with attention to detail and discipline.

  • Ensure all department heads and staff are aligned and held accountable for their tasks and performance.

  • Maintain high guest satisfaction through personal engagement and fast problem-solving.

  • Collaborate with ownership and follow through on all directives, projects, and timelines.

  • Manage staffing, scheduling, and performance reviews to maintain operational efficiency.

  • Oversee quality control across rooms, cleanliness, maintenance, and guest services.

  • Track cost control, stock management, and reporting using the hotel's existing systems.

  • Provide accurate and timely reporting to the owner.


What We’re Looking For

  • Minimum 3 years of hotel management experience, preferably in resorts.

  • Strong executional mindset: reliable, structured, and consistent.

  • Proven leadership skills with the ability to motivate, supervise, and hold staff accountable.

  • Comfortable taking ownership of operations without needing to reinvent them.

  • Fluent in English and Thai.

  • Hands-on, proactive, and responsive under pressure.


What We Offer

  • Competitive salary based on experience

  • Accommodation provided on-site

  • Supportive ownership and clear direction

  • A beautiful work environment in Koh Lanta

  • Opportunity to lead a team and make visible impact through solid execution

Elephant Grounds (Coffee) - Manager

13-Jun-2025
Leading Nation HK Limited | 56205 - Central, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Leading Nation HK Limited


Job Description

About Us


A cutting-edge hospitality group crafting unique and consistent guest experiences. With headquarters based in Hong Kong, Leading Nation operates multiple brands, restaurants, private clubs, and bars across several key cities in Asia.

We manage a diverse portfolio of award-winning concepts, including The Diplomat, recognized among the Top 50 Best Bars, Cristal Room by Anne-Sophie Pic, overseen by the world's most decorated chef boasting 10 Michelin Stars, and cult sensation WAGYUMAFIA. Driving our growth are multi-location brands like Mortys (American Deli), Mashi no Mashi (Wagyu Ramen), and Elephant Grounds (Lifestyle Specialty Coffee).

Our latest venture, Forty-Five atop Landmark, located in the centre of the city, stands as a testament to our commitment to innovation. This multi-concept venue spanning three floors and 20,000 square feet heralds a new chapter in Hong Kong’s vibrant arts and culinary scene, offering five stunning experiential concepts where art seamlessly merges with gastronomy.

We specialize in creating, identifying, and managing original F&B concepts across Asia. With a focus on collaboration with talented F&B professionals and landowners, we ensure that our concepts stand the test of time by maintaining relevance within the community. With recent expansions with the opening of Singapore Mashi No Mashi, we continue to shape the future of guest experiences across the continent.

 

Company Website: www.leadingnation.com /

 

Due to the ongoing growth of our business, we are now seeking for energetic, hardworking, friendly and professional people to become members of our team!

 

Key Responsibilities:

  • Being In-charge and responsible for daily operations of the restaurant

  • Deliver quality beverages and maintain the highest food products, merchandise and bar display consistently to our customers

  • Understand and present the characteristics of different coffee beans, coffee equipment and brewing knowledge

 

Qualifications:

  • Minimum 3-5 years relevant experience for preferably gained in coffee related industry

  • Service oriented, self-motived and a good team player, have strong sense of responsibility 

  • Good interpersonal and communication skills

  • Immediate available is highly preferred

 

Benefits:

  • 8 rest days per month (after probation)

  • Annual leave & Statutory holidays

  • Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc

  • Medical allowance

  • Staff discount

  • Performance-based Salary Review

  • Friendly working environment

  • On the job training

  • Excellent Career Exposure

 


Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of availability to the "HR & Admin. Dept." by clicking Apply Now below.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.

Assistant Manager with Pane e Latte

13-Jun-2025
Rat Pack LC Limited | 56236 - Southern District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pane e Latte, our Positano-inspired Italian bakery on the stunning Stanley coast.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://www.paneelatte.hk/

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