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Restaurant and Banquet Manager

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Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

RESTUARANT MANAGER / ASSISTANT MANAGER

7-May-2025
The Cre8Tive Group Pte. Ltd. | 54444 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Cre8Tive Group Pte. Ltd.


Job Description

Job Description

  1. Coordinate the entire restaurant operation, manpower deployment, and schedule planning
  2. Nurture a positive working environment and lead by example
  3. Able to deploy, supervise, direct, and motivate staff
  4. Handle administrative and paperwork
    • Daily sales reporting /Sales settlement
    • Manage stock level and monthly stock take
    • Procurement and liaising with suppliers.
    • Update and maintenance of all operational equipment
  5. Customer services
    • Preparation and table setup
    • Hosting Guests at their tables
    • Making & Confirming Guest Reservations
    • Customer Service / Waiting on guest
    • Deliver excellent customer service and ensure customer satisfaction
    • Handle customer inquiries and complaints efficiently
    • Explain how various menu items are prepared, describing ingredients and cooking methods
    • Ensure cleanliness and timely services are always rendered to guests
  6. Ad hoc tasks assigned by the management

Working hours and Benefits

  1. 5 days & 50 Hours Work Week
  2. Annual Leave
  3. Medical/dental benefits
  4. Staff Meal provided
  5. Monthly sales incentive
  6. Salary subject to experience

Hotel General Manager

7-May-2025
Link Hotels International Pte Ltd | 54415 - Tiong Bahru, Central Region
This job post is more than 31 days old and may no longer be valid.

Link Hotels International Pte Ltd


Job Description

The General Manager will function as the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Other responsibilities may include but are not limited to the following:

  • Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and marketshare
  • Holding property leadership team accountable for strategy execution
  • Guiding professional development of the property leadership team and all team members
  • Ensuring sales engines are leveraged
  • Building owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
  • Being active in the local community to build strong relationships with local officials, businesses and customers

2. Responsibilities

Managing Property Operations and Department Budgets

  • Provide timely, real-time feedback to management on service and operational standards
  • Review and follow-up on property GSS scores and comments
  • Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day
  • Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards
  • Manage the flow of manpower between departments to support effective management of Manpower Budget and achievement of profitability goals
  • Act as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.)
  • Delegate responsibilities for operations and projects to appropriate level of team members
  • Prepare for QA audits (i.e., daily and pre-visit activities)

Managing and Sustaining Sales and Marketing Strategy

  • Manage relationships with decision makers at top accounts
  • Interact with in-house guests to prospect for new sources of business
  • Work with Sales & Marketing to establish property sales strategy, extended stay occupancy (ESOcc) targets, sales goals and action plans
  • Understand and leverage sales and marketing advantages over competitor properties within market
  • Coach and reinforce team members’ selling strategies that take advantage of property amenities
  • Develop innovative meansfor capturing new streams of revenue through property amenities
  • Ensure direct sales team members fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate
  • Identify key revenue generating stakeholders and customers and communicate information to sales office

Managing Profitability

  • Measure, analyze and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction and team members engagement data
  • Monitor and forecast future ESOcc and length of stay rate tiers to inform revenue management and profitability strategy
  • Manage on-property controllable costs associated with rooms, housekeeping, events and food and beverage operations
  • Initiate action to support property revenue and profitability goals
  • Update and communicate profit forecasts to team members/managers
  • Review and sign off on invoices
  • Consolidate reports needed for period-end review

Maintaining Revenue Management Goals

  • Manage the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.)
  • Balance inventory to ensure same-day sellouts
  • Managing Relationships with Property Stakeholders(e.g., Owner and Above Property)
  • Keep brand leadership team, owners and above property stakeholders updated on property performance in the areas of financials, guest satisfaction and associate engagement
  • Prepare and present reports for owners and above property leadership using financial/performance data
  • Conduct property critique
  • Conduct annual business reviews
  • Respond to owner requests for sales information (e.g., Market Outlook, STR Report critique, etc.)
  • Participate in ad hoc owner conference calls and respond appropriately to owner requests

Managing and Conducting Human Resource activities

  • Conduct performance review process for team members
  • Understand the performance expectations for all positions within the property
  • Manage ongoing development of managers (e.g., one on one coaching)
  • Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions,etc.)
  • Lead team members through property changes and help them transition into new property roles
  • Support recruitment and hiring efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., rooms operations) compatible for operational needs

Key Competencies

  • Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics
  • Customer Service – Manages difficult or emotional customer situations. Responds promptly to customer need; Responds to requests for service and assistance
  • Interpersonal – Maintains confidentiality
  • Oral Communication –Responds well to questions; Demonstrates group presentations skills
  • Team Work – Contributes to building a positive team spirit
  • Written Communication – Writes clearly and informatively; Able to read and interpret written information
  • Delegation – Delegates work assignments; Provides recognition for results
  • Managing People – Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products, and services; Continually works to improve supervisory skills
  • Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
  • Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
  • Organizational Support – Follows policies and procedures including, but not limited to, dress code policies
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays or unexpected events
  • Attendance/ Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
  • Dependability – Commits to long hours of work when necessary to reach goals
  • Initiative – Asks for and offers help when needed
  • Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
  • Judgment – Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
  • Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

Manager, Preschool Management Division (CMS-AOM)

6-May-2025
PAP Community Foundation | 54393 - Bedok South, East Region
This job post is more than 31 days old and may no longer be valid.

PAP Community Foundation


Job Description

Key Responsibilities:

PCF is the leading Preschool Anchor Operator (AOP) in Singapore. In this regard, PCF aspires to be a responsible and competent operator which upholds the highest standards of corporate governance as well as meet the stringent regulatory requirements and quality benchmarks as mandated by PCF’s Management, the early childhood development agency and other regulators.

This position plays a crucial role in shaping company or divisional strategy in response to changes to early childhood operating/regulatory landscape and parents’ needs. You may require to leading a team and collaborate with cross-functional teams to manage various business/operational processes, develop data-driven strategies and improvement to the processes, and help with the decision-making at HQ, district and centre level. Your insights and recommendations will drive improvements in our operations, financial and overall business performance of our preschool centres.
 

The work areas of this role include but not limited to the following areas:

  • Manage and review existing administrative processes on early childhood related subsidy and financial support schemes for valuable group to ensure it is effective and served its objectives. Where relevant, to work with relevant HQ divisions and agencies on improvement initiatives to better serve the needs of this group.
  • Manage the conduct of surveys and data analysis to Identify trends, patterns and correlations that offer actionable recommendations to key stakeholders including management and parents. Where relevant, to benchmark against internal and industrial statistics and look for meaningful insights/opportunities for operational and business improvement in preschool setting.
  • Manage and assist in the procurement approval process, vendor management and preparation of tender proposals relating to centralised procurement of various expense items which are to be consolidated at HQ level for economic of scale and cost saving.
  • Manage and coordinate the preparation of financial budget and guidelines for division and centres. Also, to create, maintain, and put together data from various sources e.g., enrolment, staffing & financial data for analysis to assist in the centre development projects.
  • Involve and manage implementation of new/replacement operational or customer related systems with valuable inputs provided to enhance or automate the manual processes, thus, improve operational efficiency and enhance user experience.
  • Review and provide support in AOP related matters, drafting or approving SOPs with detailed work processes, setting improvement schemes, KPIs or guidelines for key stakeholders to improve operational processes and efficiency.
  • Work with key stakeholders to implement and update the required team and division workplan/key initiatives for reporting purpose.
  • Handle corporate governance matters and putting in a monitoring system for compliance and managing risks.
  • Assist in coordinating internal and external audits as well as managing queries/requests.
  • Involve in cross functional initiatives at HQ & drive projects at district level e.g. standardisation of approval structure/form/processes etc.
  • Support and provide relevant advice to centre & staff relating to areas in charge by this role.
     

Job Holder Requirements:

  • Education: Degree in any fields
  • Experience: Preferably with administrative and operational management related experience in early childhood/education industry. Willingness to contribute to the organization by tapping on their skills and knowledge in driving changes in work processes, enhancing current administrative processes and systems of the organization will be a plus.
  • Special Qualities, Knowledge & Skills:
    •  Must be proficient in Microsoft Office.
    • Strong in driving changes, implement new initiatives & project at HQ and district level.
    • Meticulous, able to multi-task, resourceful & well organised.
    • Good team player with effective problem-solving skills.
    • Good communication, interpersonal and leadership skills.
       

Depending on experience and qualification, the successful candidate may be considered for a senior position.

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Director of Operations

6-May-2025
Hong Kong Optical Lens Company Limited | 54365 - Cavite City, Cavite
This job post is more than 31 days old and may no longer be valid.

Hong Kong Optical Lens Company Limited


Job Description

Director of Operations

Key Responsibilities:

  1. Operational Leadership:

    • Lead and manage all operational functions within the Philippines office, ensuring alignment with overall business objectives.

    • Develop and execute operational plans, policies, and procedures that enhance productivity and efficiency.

  2. Strategic Planning:

    • Collaborate with senior management to define the operational strategy and set long-term goals.

    • Identify opportunities for operational improvements and oversee the implementation of best practices.

  3. Process Improvement:

    • Champion Six Sigma and other process improvement methodologies to streamline operations, enhance product quality, and reduce costs.

    • Lead cross-functional teams in continuous improvement projects to capture efficiencies and eliminate waste.

  4. Supplier and Vendor Management:

    • Establish and maintain strong relationships with suppliers and vendors to ensure smooth operations and optimal pricing.

    • Negotiate contracts and manage vendor performance to ensure quality and timely delivery of products and services.

  5. Compliance and Safety:

    • Ensure all operations comply with relevant regulations, industry standards, and health and safety protocols.

    • Implement and enforce policies and procedures for workplace safety, ensuring a safe working environment for all employees.

  6. Collaboration and Communication:

    • Serve as the primary point of contact for operations-related issues within the Philippines office; effectively communicate with all stakeholders.

    • Collaborate with other departments, including sales, finance, and HR, to ensure operational alignment with business goals.

Qualifications:

  • Bachelor’s degree in Business Administration, Operations Management, or related field.

  • A minimum of 10 years of progressive experience in operations management, preferably within a large-scale organization.

  • Strong leadership and people management skills, with a track record of developing high-performing teams.

  • Deep understanding of operational management principles and practices.

  • Experience with Six Sigma certification is highly beneficial.

  • Previous experience in manufacturing operations is a MUST.

  • Excellent problem-solving, analytical, and decision-making skills.

  • Strong communication and interpersonal skills.

Station: Cavite City, Philippines

Assistant Club Manager/Club Manager

6-May-2025
Orchard Hotel Singapore | 54391 - Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Assistant Club Manager/Club Manager

 

Reporting to the Front Office Manager, the incumbent shall be responsible to:  -

  • Handle guest check-in and check-out at the Club Lounge.

  • Oversee smooth and efficient operations of the Club Lounge.

  • Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage served in the Club Lounge.

  • Manage and improve guest reviews score.

  • Manage and guide the Club team to maintain service standards.

  • Manage the control costs to ensure profitability and procedure standards.

 

Requirements

  • At least 2 years’ of working experience in a similar capacity in the hospitality industry

  • Diploma in Hotel Management or equivalent

  • Good organizational skills, ability to prioritize workload and handle pressure

  • Good leadership with strong interpersonal and communication skills

Property Care Manager

6-May-2025
Nomad Nest by Precha | 54301 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Nomad Nest by Precha


Job Description

Property Care Manager – Airbnb (Nimman, Chiang Mai)
Daily Pay: 400–500 THB
Casual / Part-Time

Do you take pride in your work, care about hospitality, and have a proactive attitude? We’re looking for a reliable and detail-oriented Property Care Manager to help run a small, thoughtfully maintained Airbnb in the heart of Nimman, Chiang Mai.

This is a hybrid role with flexible scheduling and a lot of trust—perfect for someone independent, organized, and friendly.

🧼 Your Key Responsibilities:

  • Cleaning and preparing the apartment between guest stays (turnovers)

  • Washing, drying, and folding sheets and towels

  • Occasional maintenance tasks and purchasing supplies

  • Assisting with guest check-ins (sometimes includes helping with face-scan registration)

  • Being on call for urgent guest needs or issues

  • Reporting back clearly and consistently with updates

📍 About the Property & Location:
This is a modern, well-kept apartment in Nimman—close to shops, cafes, and transport. We welcome kind, respectful guests and value a calm, clean, and conscious environment.

🌿 About You:

  • Reliable and able to self-manage with little supervision

  • Strong communication skills and decent English (doesn’t need to be perfect, just clear and reliable)

  • Has their own transportation (motorbike or car)

  • Flexible schedule and quick response time

  • Detail-oriented and respectful of cleanliness and privacy

  • Based in Chiang Mai long-term (ideally near Nimman)

  • Bonus if you have experience in hospitality, housekeeping, customer service, or property maintenance

📲 About the Host:
The property is managed remotely by a Canadian Airbnb host who travels and runs the business from abroad. Because of the time difference, this position requires someone dependable and confident in solving issues on their own, with good judgment and initiative.

💰 Pay:
Daily rate: 400–500 THB, depending on workload per visit
(Workload and number of days vary month-to-month depending on bookings)

📈 Growth Opportunity:
As the business expands, more listings and responsibilities may become available. If you're reliable and take initiative, you'll have the chance to grow with the company—earning more consistent work and higher pay over time.

Hotel Operation Supervisor / Manager cum PA

6-May-2025
Cwcs Pte. Ltd. | 54323 - North Region
This job post is more than 31 days old and may no longer be valid.

Cwcs Pte. Ltd.


Job Description

Responsibilities:

  • Oversee hotel daily operations, ensuring smooth and efficient service.
  • Supervise and support staff, providing guidance and resolving issues.
  • Maintain high standards of guest service and satisfaction.
  • Ensure compliance with health and safety regulations.
  • Handle guest complaints and feedback professionally and efficiently.
  • Train new employees and conduct ongoing training for current staff.
  • Assist the Housekeeping Manager in preparing and managing the department’s budget and be aware of financial targets
  • Plan and execute maintenance schedules for public areas
  • Collate and analyze data from inspections and maintenance to ensure quality of service is met
  • Schedule routine inspections by supervisors
  • Supervise external contractors to ensure contractual compliance
  • Monitor and manage staffing in housekeeping
  • Training of all new Room Attendants.
  • Maintaining training records for new and existing PA.
  • Preparing duty rosters, scheduling staff on leave and preparing annual leave planners for PA.
  • Ensures that guest areas, pantries and service areas on guest floors are maintained according to standard
  • Any other Ad-Hoc requires

Required Skills:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Able to speak, read and write English
  • Proficient in the use of Microsoft Office
  • Organizational and training abilities

Requirements

Diploma / Degree in Hotel Administration, Hotel Management or equivalent, and 2 years housekeeping experience preferably in a hotel of similar size and complexity.

B&F Manager25075222

6-May-2025
W SINGAPORE SENTOSA COVE | 54329 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

• Maintains a positive cost management index for kitchen and restaurant operations.

• Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

• Manages the Food and Beverage departments (not catering sales).

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Oversees all culinary, restaurant, beverage and room service operations.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Provides excellent customer service to all employees.

• Responds quickly and proactively to employee's concerns.

• Provides a learning atmosphere with a focus on continuous improvement.

• Provides proactive coaching and counseling to team members.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Monitors and maintains the productivity level of employees.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

• Provides excellent customer service.

• Responds quickly and proactively to guest's concerns.

• Understands the brand's service culture.

• Drives alignment of all employees, team leaders and managers to the brand's service culture.

• Sets service expectations for all guests internally and externally.

• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

• Verifies all banquet functions are up to standard and exceed guest's expectations.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Conducts performance reviews in a timely manner.

• Promotes both Guarantee of Fair Treatment and Open Door policies.

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

• Complies with all corporate accounting procedures.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

General Manager

5-May-2025
Aqua & Flames Limited | 54266 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Aqua & Flames Limited


Job Description

About the job

The ideal candidate will have experience leading a team and managing the daily operation of the business.

Responsibilities

  • Develop and drive the sales and profit of one of the Hong Kong’s top restaurant
  • Ensure the Company’s standards of cuisine are maintained at highest level
  • Manage and lead a team of 70+ staff to deliver first class dining experience
  • Develop, implement and deliver annual plan and monthly results
  • Implement internal monitoring system to optimize the cost, wastage and resources utilization
  • Work with Events Sales Team to organize events and promotional activities
  • Collaborate with Marketing team to develop and implement the marketing activity plans
  • Ensure Company standards and statutory ordinances are adhered to in terms of food quality, customer service, hygiene, work safety and staff management
  • Lead and motivate key operation heads to develop and plan periodic, seasonal and festive menus from concept to implementation
  • Develop and support professional customer relationship

Qualifications

  • Manager with a proven successful track record with a restaurant
  • Demonstrated ability to lead
  • Comfort working with budgets, payroll, revenue and forecasting
  • Strong communications skills

Villa Manager

5-May-2025
Samujana Villas | 54264 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Samujana Villas


Job Description

  • Email: hr@samujana.com
  • Tel: 077423461

โรงแรม, ที่พัก

SAMUJANA VILLAS KOH SAMUI
-Samujana’s definition is very simple – 23 charming villas from 1 to 8 bedrooms
- All with oversized private infinity pools,
-Modern Thai architecture and breath-taking views,
-5 star hotel services and details that make the world of differences,
-The perfect place for friends and family to gather and have a great time.

Security
  • Security Officer (Urgent) (1)
Guest Experiences Department
  • Office Secretary (1)
  • Villa Manager (2)
  • Guest Experience Officer (1)
Engineering
  • Carpenter (1)

รายละเอียด

พนักงานชั่วคราว ตั้งแต่ 20 มิถุนายน - วันที่ 1 กรกฏาคม 2567 ค่าจ้าง วันละ 1,000 บาท

แผนก:

Guest Experiences Department

จำนวน:

2 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานชั่วคราว

เงินเดือน:

ตามประสบการณ์

ผู้ติดต่อ:

HR Department

อีเมล์:

hr@samujana.com

เบอร์ติดต่อ:

077423461

ลงประกาศเมื่อ:

05 พ.ค. 68

Head Cook

3-May-2025
Lakawon Island Resort & Spa | 54212 - Bacolod City, Negros Occidental
This job post is more than 31 days old and may no longer be valid.

Lakawon Island Resort & Spa


Job Description

About the Role

We’re looking for a passionate and experienced Head Cook to lead our kitchen team and oversee the preparation of high-quality dishes, with a strong emphasis on Mediterranean cuisine. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering exceptional food. You’ll be responsible for maintaining kitchen standards, managing staff, and crafting menus that reflect both authenticity and innovation.


What You’ll Be Doing

  • Leading daily kitchen operations, including prep, cooking, and plating.

  • Designing and executing menus with a focus on traditional and modern Mediterranean dishes.

  • Training and supervising kitchen staff to ensure high culinary standards.

  • Monitoring inventory and ordering supplies to maintain stock levels.

  • Ensuring food safety, cleanliness, and compliance with health regulations.

  • Collaborating with management on specials, seasonal menus, and food cost control.


What We’re Looking For

  • Proven experience as a Head Cook, Sous Chef, or similar leadership role in a commercial kitchen.

  • Strong background in Mediterranean cuisine – familiarity with ingredients, cooking techniques, and regional variations is a must.

  • Excellent leadership, time management, and communication skills.

  • Ability to work well under pressure and handle multiple orders efficiently.

  • Knowledge of food safety standards and kitchen hygiene best practices.

About us

Lakawon Island Resort & Spa is a premier destination in the heart of the Philippines' natural beauty. We are committed to providing our guests with an unforgettable island experience, offering luxurious accommodations, diverse dining options, and a range of recreational activities. Our mission is to create lasting memories and promote the natural wonders of Negros Occidental.

If you are excited to join our dynamic team and contribute to the success of Lakawon Island Resort & Spa, apply now.

General Manager - Hospitality Business

2-May-2025
BHIRAJ BURI GROUP | 54144 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

General Manager – Hotel

Location: Hotel Twenty-Three

Reports to: CEO

Job Summary:

The General Manager (GM) is responsible to lead the hotel to become a vibrant hub for digital nomads, remote workers and modern professionals by delivering more than just accommodation. This hotel is 3.5-4 star lifestyle hotel designed under CoLive, CoWork, and F&B-driven model. You will be taking a lead role for curating hotel sensory and a seamless guest experience that blends a comfortable, productivity, professional community and socialable to make their life delightful.

Key Responsibilities:

1.     Experience & community design

·        Curate a consistent guest journey that integrates work, wellness and social connection.

·        Lead and manage afterwork programs to enhance community experience including professional networking, workshops, wellness activities, F&B pairing etc.

·        Strategy and build relationship with local partners and key stakeholders for opportunity to offer programming that blends work, live and play and connect with a local culture.

·        Champion customer-centric innovation – gather insights, test new products and improve experience touchpoints.

·        Oversee and manage a hotel operation to ensure standardize and vibe of the community.

2.     Financial & business performance management

·         Drive occupancy, revenue and brand reputation while balancing with authenticity and experience.

·        Manage overall hotel budget and optimize expenses across functions to ensure a bottom line of business.

·        Monitor and analyze customer/business data and information to identify opportunity to improve profitability and guest engagement.

3.    Marketing & Sales

·        Lead hotel’s brand positioning to reflect a modern, work-friendly, inclusive, and community-oriented experience.

·        Develop and execute marketing and sales strategies to dive brand reputation, reach and engage targeted, occupancy, RevPAR.

·        Strategy and manage key distribution channels OTAs, long – stay bookings and corporate partners.

·        Leverage insights to continuously optimize campaign messaging, channel focus, and guest segmentation strategies.

4.       Team & Stakeholder Management

·         Recruit, develop, and lead a multilingual, cross-functional hotel team.

·         Oversee training, performance, and staff alignment with service standards.

·         Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

 

Qualifications:

·         Over 7 years in hotel / lifestyle / hospitality management, with proven leadership in experience-driven brands.

·         Fluent in guest insight, design-thinking mindset.

·         Excellence interpersonal skills with community builder personality.

·         Strong understanding of hospitality trends, tech-savvy and comfortable with digital tools and platforms.

·         Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

Workplace Manager | Taguig

2-May-2025
Sodexo On- Site Services Philippines, Inc. | 54160 - Bonifacio Global City, Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sodexo On- Site Services Philippines, Inc.


Job Description

About the role

As Workplace Manager, you will serve as primary interface with Business Division(s) and client disciplines to understand business direction and changing workplace needs. You will apply your knowledge to forecast space requirements and develops space needs based against business and market conditions. Develop executable plans to support the business needs, corporate objectives and initiatives.

What you'll be doing

  • Supports the client’s Alternative Workplace Strategies and support the adoption of a given Workspace Culture

  • Supports new processes, specifically, the rollout of the new technology roadmap.

  • Facilitates discussion of space requirements with business units - headcount/growth, allocations, adjacencies, special support needs.

  • Develops and drive schedule for data collection, compilation, and analysis.

  • Identifies, analyzes and applies related data in regard to the creation and execution of physical or virtual space solutions. Produces visual display of quantitative and qualitative information. Illustrates organizational, operational and functional relationships that pose physical and spatial impacts.

  • Addressing feedback and concerns of colleagues within the given KPI on Open tickets as per the SLA

  • Close coordination and communication with external resolver

  • Prioritize checking of incoming tickets in Service Central and increase frequency of checking in daily assignment

  • Allocate dedicated personnel or team in handling Service Central Ticketing

  • Monitoring and reporting of Service Central Ticket status. Ensuring tickets are tagged as aging if the ticket is not resolved and closed for more the 5 days

  • Close coordination and communication with external resolver

  • Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations. Validates all program data.

  • Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs.

  • Documents findings and conclusions based on data analysis and needs assessment.

  • Generates conceptual solutions that respond to client’s spatial requirements, physical planning constraints and corresponding IT, HR and compliance requirements.

  • Attend Client meetings, obtain approvals to proceed when required.

  • Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work follows statement of work and contracted service level agreements.

  • Space vacancy walks, via FM team, where applicable.

  • Always provide excellent customer service levels, leading with the Hospitality mindset.

  • Updating of Fleet Management monitoring Processing of car renewal and application Process re-assignment of vehicles to colleagues Ensure Insurance and PMS in effect

  • Sodexo On-site wellness, ESH, and training

  • Meeting room set-up Meeting room supply inventory

  • Security Policy Management & Implementation Incident and emergency Management Security Licensing & registration Lost & found, Access Control

  • Provide physical set-up for events such as meetings, town halls, and forums. Support and assist with food/drinks, coffee setup, condiments

What we're looking for

  • Degree holder in any field or equivalent professional training

  • 5 years work experience in a 5 star hotel including 3 years in Front Office or customer service is preferred.

  • Minimum 2 years experience in the same capacity is preferred

  • Excellent in planning and has good execution skills

  • Achieves agreed objectives and accepts accountability for results

  • Displays exceptional commitment to improving customer service

  • Makes quick decisions with the information they have o Ability to teach and mentor within the resources of the company

  • Proficient in MS Office

  • Ability to work on flexible shift including overnight, weekends and holiday on rotation basis o Able to work on overtime when neededith a passion for delivering exceptional customer service and a commitment to continuous improvement

What we offer

At Sodexo, we believe in providing our employees with a supportive and inclusive work environment that enables them to thrive. As a Workplace Manager, you can expect to benefit from competitive remuneration, opportunities for career growth and development, and access to a range of health and wellness initiatives. We are committed to fostering a culture of innovation, collaboration, and work-life balance to ensure our employees are empowered to reach their full potential.

If you are excited about the prospect of joining our dynamic team and contributing to the success of our client's facilities, we encourage you to apply now.

Service Manager

2-May-2025
St. Giles Wembley Penang ( Salient Glory City S/B) | 54150 - George Town, Penang
This job post is more than 31 days old and may no longer be valid.

St. Giles Wembley Penang ( Salient Glory City S/B)


Job Description

  • Trains new guest services department personnel.

  • Answers inquiry regarding rates and availability.

  • Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, hotel facilities.

  • Maintains a detailed knowledge about the hotel's services and hours of operations.

  • Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skill development.

  • Check guests in and out, including preparation of guest bills and authorizing payments.

  • Dealing efficiently with day to day billing and guest service queries.

  • Report anything considered a health and safety hazard.

  • Using information available, plan and control both the preparation of future shifts and effective communication to the team.

  • To act as a duty manager for the hotel, ensuring all guests are satisfied, both internal and external.

  • Allocation of all rooms to include, special requests, sofa bed rooms and any other requirements as directed by the FOM.

  • Knows all safety and understands emergency procedures and how to act upon them. Understands accident prevention policies.

  • Knows cash handling procedures. Files and posts all changes to guest master and city ledger account.

  • Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.

Operations Manager

2-May-2025
Sotogrande Hotel and Resort Group | 54154 - Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Sotogrande Hotel and Resort Group


Job Description

About the role

Sotogrande Hotel and Resort Group is seeking an experienced Operations Manager to join our team at Vista Mar Beach Resort in Lapu-Lapu City, Cebu. As Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the resort facilities, ensuring exceptional guest experiences and the efficient running of all departments. This is a full-time position based on-site in Lapu-Lapu City.

What you'll be doing

  • Coordinate and supervise the activities of all operational departments, including front desk, housekeeping, food and beverage, and facilities management

  • Develop and implement operational strategies, policies, and procedures to optimise efficiency and service quality

  • Monitor and analyse key performance indicators to identify areas for improvement and implement corrective actions

  • Liaise with department heads to ensure seamless communication and collaboration across the organisation

  • Manage staffing, scheduling, training, and development to maintain high levels of employee engagement and productivity

  • Oversee the maintenance and upkeep of all hotel and resort facilities, ensuring a safe and well-maintained environment for guests and staff

  • Respond to guest inquiries and complaints, and work to resolve issues in a timely and professional manner

  • Collaborate with the leadership team to develop and execute strategic plans for the growth and development of the business

What we're looking for

  • Minimum 5 years of experience in a senior operations within the hospitality industry

  • Demonstrated expertise in managing all aspects of hotel or resort operations, including front desk, housekeeping, food and beverage, and facilities management

  • Strong leadership and people management skills, with the ability to motivate and develop high-performing teams

  • Excellent problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences

  • Proficient in financial management, budgeting, and performance analysis

  • Degree in Hospitality Management or a related field preferred

  • Fluency in English and the local language(s) is essential

Manager, Front Office25073246

1-May-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 54095 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures recognition of employees is taking place across areas of responsibility.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

• Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

• Ensures compliance with all Front Office policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Responds to and handles guest problems and complaints.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Establishes challenging, realistic and obtainable goals to guide operation and performance.

• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees are treated fairly and equitably.

• Manages employee progressive discipline procedures for Front Office Staff.

• Administers the performance appraisal process for direct report managers.

• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Portfolio Manager

1-May-2025
Tahche Outsourcing Services Inc | 54104 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Tahche Outsourcing Services Inc


Job Description

Tahche Outsourcing Services, Inc is hiring a Full time Portfolio Manager role in Cebu City, Central Visayas. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Evening
    • Tuesday: Evening
    • Wednesday: Evening
    • Thursday: Evening
    • Friday: Evening
  • 2-3 years of relevant work experience required for this role
  • Expected salary: ₱70,000 - ₱90,000 per month

operation manager

1-May-2025
Wonderland Paradise Resort Inc | 54118 - El Nido, Palawan
This job post is more than 31 days old and may no longer be valid.

Wonderland Paradise Resort Inc


Job Description

Job Title: Operations Manager
Location: Wonderland Paradise Resort, Pasandigan Cove Island, El Nido, Palawan
Employment Type: Full-time, On-site

Job Description:
Wonderland Paradise Resort is seeking a results-driven Operations Manager to oversee all aspects of daily resort operations, staff management, and guest services. The ideal candidate is a hands-on leader with a strong hospitality background and a passion for excellence.

Key Responsibilities:

  • Lead daily operations across front office, housekeeping, maintenance, and food & beverage

  • Supervise and train staff to deliver high-quality guest experiences

  • Coordinate with finance and administration for budgeting, cost control, and procurement

  • Maintain operational standards in cleanliness, safety, and service

  • Liaise with guests and respond to concerns or special requests

  • Ensure smooth coordination across all departments

Qualifications:

  • Minimum 3 years’ experience in hotel/resort management

  • Strong leadership, problem-solving, and organizational skills

  • Excellent communication in English (oral and written)

  • Willing to relocate and live on-site in El Nido

Assistant Information Technology Manager / (Senior) Information Technology

1-May-2025
Langham Hotels International Ltd | 54115 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Langham Hotels International Ltd


Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.


We are seeking a person who can be a strong support in the I.T. team.

Are you devoted to?

  • Work as a team to assist in maintaining smooth operation of in-house computer systems
  • Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

  • Related experience, preferable in hotel
  • Good communication and interpersonal skills
  • A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

Candidate with less experiences will also be considered

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Work-life balance (5-day work week)
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more
     

If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/


Personal data collected will be treated in confidence and used for recruitment purposes only.


CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400


Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

Director of Services25073149

1-May-2025
Marriott International | 54114 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

• Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guestrooms, public space and employee areas are cleaned according to operating standards.

• Ensures compliance with all housekeeping policies, standards and procedures.

• Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

Managing Departmental Costs

• Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.

• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints effectively.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Empowers employees to provide excellent customer service.

• Develops goals and expectations for direct report managers.

• Celebrates successes and publicly recognizes the contributions of team members.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Communicates expectations, recognizes performance, and produces desired business results.

Conducting Human Resources Activities

• Ensures property policies are administered fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Establishes goals and objectives for all areas of responsibility.

• Directs staff to strive for continuous improvement in all areas of responsibility.

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Manages employee progressive discipline procedures for areas of responsibility.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures employees are treated fairly and equitably.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Information Technology Manager / (Senior) Information Technology Offic

30-Apr-2025
Langham Hotels (Cordis) Limited | 54053 - Mong Kok, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Langham Hotels (Cordis) Limited


Job Description

About Langham Hospitality Group

 
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

 
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

 

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.


We are seeking a person who can be a strong support in the I.T. team.

Are you devoted to?

  • Work as a team to assist in maintaining smooth operation of in-house computer systems
  • Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

  • Related experience, preferable in hotel
  • Good communication and interpersonal skills
  • A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

Candidate with less experiences will also be considered

“Cordis" means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Work-life balance (5-day work week)
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more
     

If you are the person we’re looking for, please contact us immediately.
Please click Apply Now; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/


Personal data collected will be treated in confidence and used for recruitment purposes only.


CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072
F (852) 3552 3079
WhatsApp (852) 6398 6400


Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

Information Technology Manager

30-Apr-2025
PARKROYAL COLLECTION Pickering Singapore | 54093 - North-East Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore


Job Description

Reporting to the Director of Finance, the Information Technology Manager plays a pivotal role in managing and overseeing the hotel's technology infrastructure and ensuring seamless integration of IT systems to support daily operations and strategic initiatives from the senior management team.

Responsibilities:

  • Managing and organizing all Business Applications, Databases and Messaging System of the property in accordance to the established procedures issued by the Management and the industries best practice processes.

  • Prepare the hotels’ IT annual budgets and submit to corporate office for approval.

  • Develop and spearhead the hotels’ IT infrastructure and support the extensive operation systems and network.

  • Monitor the operational efficiency of the hotel IT systems and take appropriate remedial measures to correct systems inadequacies, etc.

  • Source, evaluate and recommend IT systems for purchase and upgrade.

  • Review and negotiate hardware/software maintenance contracts and software licensing with IT suppliers.

  • Run an efficient department with an optimal staff level and operate a responsive IT support service to all IT users, which addresses systems problems /failures.

  • Manageall associated activities in respect of IT systems changes thereby promoting seamless changes and minimizing disruptions to operations.

  • Educate IT users on correct usage of IT systems and associated IT supplies and accessories to minimize systems failure.

  • Supervise IT team and assign them work in accordance with priorities and skill capabilities so as to ensure optimum contributions to hotel operations.

  • Conduct performance review of team member and provide honest feedback on their respective performance, the aim being to guide and improve where there is a shortfall in performance and reinforces the performance.

Requirements:

  • Minimum of 7 years of IT experience, preferably hospitality industry.

  • Diploma or Bachelor’s degree in Information Technology or Business Studies.

  • Proficiency in Windows Operating System, and Hotel Related Business Applications (e.g. Opera, Opera Cloud, Infrasys etc)

  • Good knowledge of multi property emails, websites, DNS and CISCO networks.

  • Excellent communication skills (oral and written).

  • Customer oriented

Assistant Hotel Manager

30-Apr-2025
Unihome Suite | 54024 - Sarawak
This job post is more than 31 days old and may no longer be valid.

Unihome Suite


Job Description

Unihome Suite is hiring a Full time Assistant Hotel Manager role in Kampung Assyakirin, Sarawak. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: RM1,800 - RM2,200 per month

Job Overview:

We are looking for a highly organized and customer-focused Assistant Hotel Manager to help oversee the daily operations at Uni Home Suite. Since we operate in an Airbnb-style model, this role requires a mix of hospitality management, guest relations, housekeeping coordination, and property maintenance oversight.

Key Responsibilities

Guest Services & Experience

Serve as the primary point of contact for guest check-ins, check-outs, and inquiries.

Manage guest communication via phone, email, and booking platforms.

Ensure a smooth self-check-in process (where applicable) and provide on-site support when needed.

Promptly address and resolve guest complaints or special requests professionally.

Collect and respond to guest feedback and reviews to maintain high satisfaction ratings.

Operations & Property Management

Oversee housekeeping schedules and ensure rooms and public areas are clean and well-maintained.

Monitor property conditions and coordinate necessary repairs or maintenance.

Manage and restock inventory (toiletries, linens, minibar supplies, etc.).

Ensure the hotel’s security and safety standards are maintained, including smart locks and security systems.

Bookings & Revenue Management

Manage reservations across all booking platforms and direct booking channels.

Update pricing strategies based on seasonality, demand trends, and competition.

Communicate proactively with guests to minimize cancellations and no-shows.

Marketing & Guest Engagement

Assist in developing content for social media posts, stories, and email newsletters.

Implement guest loyalty programs, promotions, and partnerships with local businesses.

Offer personalized recommendations for local attractions, dining, and experiences to enhance the guest stay.

Qualifications & Skills:

1+ years’ Experience in hospitality, Airbnb management, or hotel operations.

Familiarity with hotel booking platforms

Strong communication and problem-solving abilities.

Willing to work weekends, holidays, and on-call shifts if needed.

Understanding of pricing, invoicing, and cost control.

Assistant Manager

30-Apr-2025
racines | 54046 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

racines


Job Description

About the role

This is a full-time Assistant Manager position at Racines, a leading hospitality and tourism company in the Sheung Wan Central and Western District area. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of the business, working closely with the broader management team to drive success and growth.

What you'll be doing

  • Assist the General Manager in overseeing daily operations, including staff management, inventory control, and customer service

  • Coordinate and supervise the work of junior team members to ensure high standards of service delivery

  • Handle customer inquiries, complaints, and feedback, and work to resolve issues in a timely and professional manner

  • Contribute to the development and implementation of strategic plans, policies, and procedures to improve business performance

  • Monitor and report on key performance indicators, identifying opportunities for improvement

  • Support the recruitment, training, and development of the hospitality team

  • Ensure compliance with all relevant health, safety, and regulatory requirements

What we're looking for

  • Proven experience in a similar assistant manager or supervisory role within the hospitality industry

  • Strong operational and people management skills, with the ability to lead and motivate a team

  • Excellent customer service orientation and problem-solving abilities

  • Proficiency in using relevant hospitality management software and systems

  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

  • Flexibility to work a range of shifts, including weekends and public holidays

  • A relevant tertiary qualification in hospitality management or a related field

What we offer

At racines', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and progression

  • Ongoing training and professional development programs

  • Discounts on our products and services

About us

Racines is a French restaurant, with a strong reputation for delivering exceptional customer experiences. Our mission is to create unique and memorable experiences for our guests, while fostering a dynamic and collaborative work environment for our employees. With a growing portfolio of successful ventures, we are poised for continued growth and success in the years to come.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

Loyalty Manager25072655

30-Apr-2025
The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali | 54063 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Celebrates successes and publicly recognizes the contributions of team members.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Strives to improve service performance.

• Provides immediate assistance to guests as requested.

• Ensures employees understand customer service expectations and parameters.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Manages payroll administration.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Participates in employee progressive discipline procedures.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Supervises on-going training initiatives and conducts training when appropriate.

• Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains high visibility in public areas during peak times.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Estate Manager

29-Apr-2025
Laguna Resorts & Hotels Public Company Limited | 53930 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Laguna Resorts & Hotels Public Company Limited


Job Description

  • Email:
  • Tel: 076362300

อสังหาริมทรัพย์, ที่ดิน

Lifestyle Services

Centralized-Non Hotels Accounting

Global Intertrade

Centralized Reservation
  • Executive Reservations (2)

Centralized Purchasing

Project Management Division

Business and Corporate Development

Laundry - Laguna Service

Laguna Phuket Kindergarten & SILK

Banyan Tree Resorts & Spa

Property Sales

Centralized Engineering

Internal Audit
  • Senior Internal Auditor (1)

Centralized Human Resources

Overseas & Sales Channel Development
  • Sales Channel Coordinator (1)

Laguna Resorts & Hotels

Laguna Golf

C-Security
  • Security Supervisor (2)
This position base in Phuket

Job Purpose:

Estate Manager is a professional responsible for organizing and overseeing the daily operations of facilities in the hospitality industry. They hire qualified personnel, coordinate operations, supervise staff, handle customer complaints, enforce regulations, and ensure efficient management of supplies and expenses.
Estate Manager is responsible for various duties, including hiring qualified personnel, organizing and coordinating operations, supervising and evaluating staff, handling customer complaints, enforcing regulations and quality standards, managing budgets and expenses, and preparing reports for senior management. They play a crucial role in ensuring excellent customer experience and maintaining the efficiency and profitability of hospitality facilities.

• Hire qualified personnel according to standards
• Organize and coordinate operations to ensure maximum efficiency
• Supervise and evaluate staff
• Ensure supplies and equipment are adequate in quantity and quality
• Handle customer complaints when necessary
• Assist in pricing products or services
• Assume responsibility of budgeting and monitoring expenses
• Enforce adherence to regulations and quality standards
• Ensure all records are kept properly and consistently
• Review and prepare reports for senior management

แผนก:

Lifestyle Services

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

เบอร์ติดต่อ:

076362300

ลงประกาศเมื่อ:

28 เม.ย. 68

HOTEL GENERAL MANAGER

29-Apr-2025
TORRE LORENZO LEISURE CORPORATION | 53939 - Mabini, Davao de Oro
This job post is more than 31 days old and may no longer be valid.

TORRE LORENZO LEISURE CORPORATION


Job Description

The General Manager manages overall operation of the hotel to ensure that all departments operate successfully and efficiently. Monitors the day-to-day operation of the hotel to ensure that guests will experience gracious service from hotel’s employees. Executes the hotel’s business plan and direction to maximize profitability. Is responsible for budgetary planning and accounting overseeing. Leads and inspires all subordinates to achieve the hotel’s mission.

PRIMARY ACCOUNTABILITIES:

• Promoting/preservation of Dusit Brands.

• Achieving “best in class” goals in customer satisfaction.

• Maintaining an open and professional relationship with owners and representing the management company in its best interests.

• Fully committed to embracing and cascading the Dusit Culture: our vision, our mission and our values.

• Maximizing bookings through Dusit.com.

• Achieving a RGI over 100 within the competitive set.

PRIMARY RESPONSIBILITIES

• Supervising the day-to-day running of the hotel.

• Providing the required leadership to optimize hotel profitability to meet or exceed set targets and budgets.

• Deciding on the hotel’s positioning to maximize business opportunities.

• Planning business plan and operating budgets.

• Communicating the goals and objectives and inspiring employees to achieve those goals.

• Instilling a learning culture through required training.

• Nurturing and mentoring staff development.

• Inspiring all employees to be fully engaged in delighting guests at all times.

• Ensuring that all managers adhere to company policies.

• Attending and chairing meetings as required.

• Entertaining guests as needed in order to increase business.

• Monitoring and improving product and service standards in all sections.

• Identifying market needs both for hotel guests, serviced apartments, and local markets.

• Monitoring and analyzing activities of competitors in order to optimize Revenue Generation Index.

• Overseeing and pre-setting of the Manning Guide and salary scale.

• Ensuring each manager maintains productivity and morale within their respective areas.

• Preparing all necessary reports.

• Monitoring costs in conjunction with Financial Controller and all managers.

• Inspecting all areas of the operation for optimum upkeep, cleanliness, safety and security.

• Supporting company standards and policies regarding environment and Corporate Social Responsibility.

• Ensuring Fire Drills are conducted as per the Fire and Life Safety company guidelines.

MANAGERIAL RESPONSIBILITIES

• Clear, concise written and verbal communication skills.

• Ability to persuade management, peers, and employees on new directions, concepts and ideas.

• Build morale and team spirit.

• Participative management style.

• Abilities to inspire, train, and develop people for promotion.

• A mentor who has inspired, trained, and developed people for promotion.

• Install a guest service attitude in all employees.

ADMINISTRATIVE RESPONSIBILITIES

• Conducting the morning brief and department head meeting to ensure smooth operation and management of the hotel.

• Supervising/Managing/overseeing all departments to ensure sufficiency of manpower in accordance to volume of business.

• Fostering two-way communication to all departments.

• Communicating effectively with guests, subordinates, and supervisors.

• Managing time effectively by meeting deadlines.

• Identifying and solving problems in professional manners.

TECHNICAL RESPONSIBILITIES

• Track record improving market leading properties.

• Track record improving yield and building volume.

• Consistently exceed revenue and guest expectations.

• Knows and understands the job description of all positions and be aware of others.

• Knows and understands policies of each department and be aware of others.

• Checks and improves all service standards established by the company.

COMMERCIAL RESPONSIBILITIES

• Communicating effectively with guest, clients, business partners and staff.

• Participating and supporting community projects or activities in order to promote the hotel’s image and to maintain optimum relationship with the local community, business partners and potential guests.

HUMAN RESOURCES RESPONSIBILITIES

• Coaching and counseling all staff specifically the department heads when applicable.

• Evaluating objectively the performance of designated department heads.

• Providing and supporting the most effective training to all staff.

• Motivating staff to grow within the company.

• Understanding company’s rules, regulations, and basic labor law.

• Working closely with Human Resources Department in case of unrest situations caused by staff.

BUSINESS SKILLS

• Strong technical skills.

• Excellent time management skills.

• Strong organizational skills.

• Good knowledge of computers.

• Strong customer service orientation and skills.

• Exceptional detail in follow-up.

• Ability to produce consistent profits.

• Resolve problems.

• Assume responsibility/accountability.

• Provide overall direction, coordination, and ongoing evaluation of operations.

• Creative problem solving skills.

• Think creatively.

• Forecasting skills.

• Understand basic asset management.

• Involved with local community to develop business.

OTHERS

• Continuous learning through own IDP.

• Any other duties as may be assigned by the superior.

General Manager

29-Apr-2025
Third Eye Management Solutions Recruitment Co., Ltd. | 53970 - Pran Buri, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Third Eye Management Solutions Recruitment Co., Ltd.


Job Description

Position: General Manager – Boutique Beachfront Resort (Live-in Role)

Reporting to: The Owner

About Varinah Resort:

Varinah Resort is a boutique beachfront retreat located in the serene surroundings of Pranburi, just south of Hua Hin. The property features a total of 56 rooms, including 8 private pool villas, blending contemporary design with the beauty of nature. Guests consistently praise the resort for its immaculate maintenance, delicious breakfast, and exceptional dining experiences, making it a favorite escape for travelers seeking tranquility and quality.

Key Responsibilities:

- Oversee all operational departments, including Front Office, Housekeeping, Kitchen, Engineering, and F&B.

- Manage full P&L responsibilities, encompassing budgeting, cost control, revenue generation, and reporting.

- Lead the resort’s sales and marketing efforts in coordination with the owner’s direction; identify local and digital channels to increase occupancy.

- Ensure smooth daily operations with high standards in guest satisfaction.

- Lead and rebuild team morale across departments; foster a culture of professionalism and unity.

- Supervise the on-site restaurant and guide the F&B Manager to enhance the dining experience.

- Ensure compliance with resort policies as well as all relevant government regulations and licensing requirements.

- Work closely with the owner, who is open-minded and willing to listen to new ideas.

Ideal Candidate Profile:

- Proven experience in resort or boutique hotel management, preferably as GM or Senior Operations Manager.

- Excellent leadership and people management skills.

- Mature, accountable, and confidential – able to take full responsibility without deflection.

- Financially literate with hands-on P&L, pricing, and cost control experience.

- Comfortable working closely with ownership while maintaining autonomy and respect.

- Thai national or long-term resident preferred; must be fluent in Thai and proficient in English.

- Adaptable to a boutique, non-corporate environment; proactive, not reactive.

What We Offer:

- Staff meals, health insurance, and on-site accommodation provided.

- Supportive ownership open to well-prepared ideas and innovation.

- Stable, well-maintained property with excellent guest feedback.

- A peaceful work environment ideal for professionals who value lifestyle over corporate pressure.

Why This Role?

This is not a corporate hotel job. It’s a chance to:
- Escape city stress and live in a tranquil coastal setting.
- Make real decisions and shape the guest experience.
- Leave a legacy by transforming a good resort into a great one.

Resort Manager for Cavinti Laguna

28-Apr-2025
ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 53862 - Cavinti, Laguna
This job post is more than 31 days old and may no longer be valid.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC


Job Description

Responsibilities
Staff management: Hire, train, and schedule staff, and conduct performance evaluations
Customer service: Address guest inquiries and complaints, and accommodate special requests
Marketing: Create marketing strategies to promote the resort and keep it full
Event planning: Arrange catering, technical equipment, and invoices for events
Budget management: Maintain the resort's budget and pay bills
Quality control: Ensure that the resort meets quality standards
Maintenance: Arrange contractors to work on repairs
Supplies: Order supplies for the resort
Guest services: Oversee guest services, including housekeeping, food and beverage, and attractions

Assistant Hospitality Manager

28-Apr-2025
Audemars Piguet (Hong Kong) Limited | 53887 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

Audemars Piguet (Hong Kong) Limited


Job Description

RESPONSIBILITIES:

Client Experience Management

  • Develop customer experience and reinforce brand messages in line with the company’s values

  • Work closely with retail team to improve customer experience to create loyalty to the brand and to generate sustainable business growth

  • Follow-up Mystery Shopping and set up necessary action plans with regards to hospitality and customer experience

  • Meet and engage with clients to understand their needs, preferences and expectations

  • Benchmark the competition in terms of client experience

  • Act as a lifestyle specialist of the company, be the main contact for luxury dining and entertainment establishments, maintain strong relationships with partners in Hong Kong

  • Coach the team to instil hospitality and customer-centric mindset, as an effort to continuously elevate overall customer experience at AP House Macau

  • Monitor and reinforce professional grooming of the team

Training:

  • Work closely with Human Resources and Training Manager to define training training programs for the team’s competence in hospitality (e.g. F&B, dining etiquette, luxury lifestyle etc)

Brand Activations :

  • Be the main contact point for Brand, CRM and Retail departments to assist in brand activation events and activities

  • Welcome and follow up local and international VIP clients in events

Hotel Manager

28-Apr-2025
EEST Energy Services (Thailand) Ltd. | 53883 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

EEST Energy Services (Thailand) Ltd.


Job Description

- Responsible for the day-to-day running of a small hotel and all the staff.

- Set up systems to keep services running smoothly and resolve problems.

- Meeting guests and handling customer complaints and queries.

- Promoting and implementing marketing strategies.

- Managing budgets/expenses and maintaining statistical and financial records planning maintenance work and events.

- Deal with maintenance issues, shortages in staff or equipment, renovations etc.

- Plan activities and allocate responsibilities to achieve the most efficient operating model ensuring efficient management and providing strategic direction.

- Training and supervising staff at all levels

Assistant Information Technology Manager - Cordis, Hong Kong

28-Apr-2025
Langham Hotels (Cordis) Limited | 53891 - Mong Kok, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Langham Hotels (Cordis) Limited


Job Description

Cordis, Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.

About Langham Hospitality Group

 
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

 
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

 

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart" and with that, we offer genuine heartfelt service.

 

We are seeking a person who can be a strong support in the I.T. team.


Are you devoted to?

  • Work as a team to assist in maintaining smooth operation of in-house computer systems
  • Provide I.T. support to both hotel guests and colleagues

Are you vibrant with?

  • Related experience, preferable in hotel
  • Good communication and interpersonal skills
  • A cheerful personality at work, and follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

“Cordis” means HEART in Latin.  We look after our colleagues with HEART:

  • Open culture: You like to express yourself, we like to listen
  • Agile career opportunities
  • Global growth opportunities with 35+ new hotel openings in pipeline
  • Work-life balance (5-day work week)
  • Free duty meals
  • Free staff accommodation in overseas hotels
  • Life, medical/dental, hospitalisation insurance, and more

 

For more information about the property, please visit https://www.cordishotels.com/en/hong-kong/

If you are the person we’re looking for, please contact us immediately.

Please send your resume to via Apply Now.

Personal data collected will be treated in confidence and used for recruitment purposes only.

---

CORDISHOTELS.COM/HONG KONG
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3072

F (852) 3552 3079

 

For more information about Cordis, Hong Kong, please visit: https://www.cordishotels.com/en/hong-kong/

 

Hotel Manager

28-Apr-2025
Frontier Ortigas Hotel and Resort Corporation | 53898 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Frontier Ortigas Hotel and Resort Corporation


Job Description

 

Job Description

  • The Hotel Manager oversees the daily operations of Rooms, Kitchen, Restaurants, Bar and Events, Engineering, and Security departments.

  • Reports directly to the General Manager and is responsible for planning and organizing the functions of the departments, ensuring alignment with budget goals, guest service standards, safety protocols, and overall maintenance through effective leadership, supervision, and motivation.

  • Assists in the development and implementation of the Business Plan, Marketing Plan, Budget and Management by Objectives Programmes to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.

  • Co-ordinates functions and activities with General Manager and Corporate associates as appropriate.

  • In the absence of the General Manager, assumes responsibilities and authorities as appropriate. Keeps General Manager informed of any unforeseen events which may occur in his absence.

  • Interacts with guests and individuals outside the hotel, including, but not limited to current and potential clients, Corporate Executives, owing company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community

  • Ensure highest level of service standard through supervision of Hotel Department heads.

Assistant Manager - Materials

28-Apr-2025
Andaz Singapore | 53927 - Rochor, Central Region
This job post is more than 31 days old and may no longer be valid.

Andaz Singapore


Job Description

  • Assists Materials Manager with the development and maintenance department’s policies and procedures (PNP) and standard operation procedure (SOP) within the Division.

  • Assists Materials Manager to carry out annual review on department PnPs & SOPs to accurately reflect any changes.

  • Assists Materials Manager to establish and maintain a system of documentation for preferred supplier listing, Hotel purchase list, product specification listing, etc.

  • Assists the Materials Manager to enforce internal control Policy and Procedure throughout the department, regarding purchasing, receiving, inventory control and issuing processes.

  • Assists to monitor all cost in the Materials Department and initiates and maintains measures to control these.

  • Contributes to all forecasting and business planned activities by providing historical information and cost projections.

  • Align individual and team’s goals to contribute to business and financial objectives of the hotel

  • Assists the Director of Finance and Materials Manager with the preparation and regular update of the Materials Departmental Budget and ensuring that targets are met and costs are effectively controlled.

  • Implements and enforces all operating and control procedures to ensure that movement of goods into and within the hotel is properly accounted for.

  • Advises departments directly of any excessive purchases or consumption of inventory and to recommend practices to reduce such cost, including alternative sources for products.

  • Assists in the input and maintenance of system data namely: Item Codes, Par Stock, items to be included as inventory items, re-order points, item listing, and Purchase Orders, Unit of Measure, and inventory levels for all items maintained in inventory.

  • Coordinates purchase specifications for food and beverage in conjunction with purchasing, receiving, and issuing.

  • Assists to conduct annual performance reviews and regular check-ins with team members so as to support their professional development goals.

  • Provide guidance and training to any Materials associates and when required, ensure all Materials associate are performing to the Department required standards.

General Manager | Claudine

28-Apr-2025
The Lo & Behold Group | 53869 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Lo & Behold Group


Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.

As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.

General Management

  • Overseeing daily operations - manage restaurant standards and guest service.
  • Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
  • Developing and executing well thought through plans to achieve daily and monthly targets.
  • Manage staff, overseeing work schedules and assigning specific duties.
  • Create and improve standard operating procedures for service and product preparation.
  • Oversee venue equipment and facilities management / maintenance.
  • Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as necessary.
  • Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards.
  • Plan and manage activities with the Marketing department relating to sales promotions, events, etc.
Human Resource & Financial Management
  • Manpower planning and budgeting.
  • Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
  • Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
  • Ensures staff development plans are in accordance to the needs of the business.
  • Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
  • Drives the direction and expectations for the team to achieve team goals.
  • Implementing training and development strategies for the front of house team.
  • Monitors and liaises with the group Human Resources team on all venue related support required.
  • Liaises with group Human Resources team regarding employee movements and performance feedback.
  • Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.
We love people who:
  • Go above and beyond to make someone else's day.
  • Are thoughtful and kind, while upholding high standards.
  • Own outcomes and drive solutions.
  • Are ever-curious and always learning.
Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr

Chief Operating Officer (COO) based in Singapore or REMOTE

28-Apr-2025
INTERNATIONAL PEOPLE SOLUTIONS | 53870 - Singapore
This job post is more than 31 days old and may no longer be valid.

INTERNATIONAL PEOPLE SOLUTIONS


Job Description

Job description

We're on the hunt for a skilled Chief Operating Officer for our client, a major player in the mobile advertising scene. This is a bit hush-hush, but we need someone with serious experience in growing companies, especially in the ad game. You'll be the right-hand person to the CEO, making things happen and streamlining operations.

About the Role: Our client is making waves in the mobile advertising world, focusing on their own tech and O&O inventory. They're big in two areas:

  1. Gaming: Think Rewards Technology & own app. Gamers make money, developers get ad profits. Win-win, right?

  2. Non-Gaming: In-house software for Fintech, Insurance, Shopping, and more.

Your Responsibilities:

Team Building/Development:

  • Create a work vibe that everyone loves.
  • Train and develop the crew to be all-around stars.
  • Set policies that keep the culture on point.
  • Make sure everyone's got a clear path for career growth.
  • Be the mentor everyone wishes they had.
  • Help pick the right folks who fit right in.

Operational Efficiency:

  • Make sure every department is running smoothly.
  • Handle day-to-day business stuff and coordinate with all the departments.
  • Automate tasks so everyone can be super productive.
  • Team up with the CEO/Product squad for features that make life easier.
  • Keep the money stuff in check, making sure everyone gets paid on time.
  • Set up KPIs and reports so each department knows how awesome they're doing.
  • Tech integration with MMPs? Yeah, you got that covered.
  • Support teams? Make 'em efficient and automate problem-solving.

Management Duties:

  • Team up with the CEO to make the company dreams a reality.
  • Dive into new areas of business that could be the next big thing.
  • Make sure the CEO has the lowdown on the company's financial game.
  • Help with financing and investment stuff.
  • Build a stellar executive team.
Requirements
  • 5+ years in operations management.
  • Know the ins and outs of (mobile) advertising and gaming and how different departments operate.
  • Budgeting and forecasting experience.
  • Proven track record of growing companies from startup to established.
  • Experience managing tech teams.
  • Familiarity with support systems like Intercom.
  • Expertise in hiring and team-building.
  • Highly organized and adept at prioritizing.
  • Strong communication skills, both verbal and written.
  • Proficient in conflict resolution.

If you're up for the challenge and ready to be the COO superhero, hit us up! This gig is the next big thing, and we want you on the team. Apply now, and let's make some waves together!

#J-18808-Ljbffr

General Manager

28-Apr-2025
XEVI PTE. LTD. | 53874 - Singapore
This job post is more than 31 days old and may no longer be valid.

XEVI PTE. LTD.


Job Description

Improve efficiency and increase profits while managing the overall operations of a company or division. Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business. Often report to higher-level managers or executives and supervise lower-level managers. Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Assistant Manager (Limousine Services) - $5,000 (ID: 671166)

27-Apr-2025
PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) | 53821 - Central Region
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)


Job Description

Responsibilities

·       Source and manage affiliates across the APAC region

·       Assign drivers to jobs promptly, ensuring customer satisfaction while maximizing revenue

·       Address logistical issues and emergency rearrangements that arise during service delivery

·       Collaborate with affiliates after investigating issues to develop service recovery and improvement plans

·       Create an operational plan aligned with the company's strategic direction, including monitoring performance goals to meet efficiency, targets, and quality standards

·       Maintain detailed records of vehicle servicing and inspections, and schedule regular maintenance to ensure operational efficiency, along with other fleet management responsibilities

·       Continue managing and servicing selected existing accounts, while fostering relationships with vendors and suppliers

·       Provide support to the Reservation/Roadshow team as needed

·       Ensure training manuals for suppliers are regularly updated and kept current

·       Identify and assess organizational risks, implementing measures to control them

·       Ensure supplier SLAs are met according to company expectations

 

Job Requirements

·       Degree in Business Administration, or equivalent.

·       Minimum 3 years of relevant experience.

·       Detail oriented and possess good organizational skills.

 

 

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

 

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

MANAGER

27-Apr-2025
SOUL SMOOTHIE BAR PTE. LTD. | 53827 - Central Region
This job post is more than 31 days old and may no longer be valid.

SOUL SMOOTHIE BAR PTE. LTD.


Job Description

We are searching for a committed, proactive Manager who enjoys working in an exciting, fast-paced environment.

The Manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.

You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses, update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction.

Responsibilities

Interview, hire, train, and manage bar staff

Ensure staff is fully trained and knowledgeable about all drinks and food items in the bar

Plan and present bar menu

Implement and enforce alcoholic beverage service policies and procedures

Adhere to licensing, health and safety legislation/guidelines

Check customers’ identification and confirm it meets legal drinking age

Monitor inventory of beverages to ensure adequate stock is maintained

Resolve customer complaints promptly

Plan and manage the bar’s operations and logistics

Qualifications

Minimum Bachelor's Degree

Proficiency in English

Excellent communication and interpersonal skills

Ability to handle money accurately and operate a point-of-sale system

Ability to handle difficult customers

Ability to manage and lead a team

Benefits

-Competitive salary

Salary is based upon candidate experience and qualifications, as well as market and business considerations.

-Pay Range

$6500 minimum to $7500 maximum

-Location: [City, State]

-Employment Type: Full-time

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

General Manager

27-Apr-2025
The Lo & Behold Group | 53822 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Lo & Behold Group


Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As General Manager, you will help to steer our ship through different landscapes, identifying business opportunities and having direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

Your responsibilities include:

Duties & Responsibilities:

This role requires a leader who is visible, energetic and has strong ethics. You will be passionate about developing the team while maintaining and promoting a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans.

You will be accountable for the restaurant’s business performance, and in setting the overall goals in alignment with the overall strategic direction. This person will have an overall responsibility for the management of all operations of the restaurant and in maintaining high standards of excellence.

As a member of the restaurant’s leadership team, this person will actively represent the restaurant’s mission and values as appropriate at Board meetings and external events. You will be comfortable with stakeholders’ management and balancing the best outcomes in the best interests of the venue.

General Management

  • Overseeing daily operations - manage restaurant standards and guest service.
  • Having strong wine/beverage knowledge and market trends to provide the direction and vision to the beverage team.
  • Developing and executing well thought through plans to achieve daily and monthly targets.
  • Manage staff, overseeing work schedules and assigning specific duties.
  • Create and improve standard operating procedures for service and product preparation.
  • Oversee venue equipment and facilities management / maintenance.
  • Conduct regular audits on the general cleanliness and maintenance of the venue and take corrective action as and when necessary.
  • Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance to local food safety standards.
  • Plan and manage activities with the Marketing department relating to sales promotions, events, etc.
Human Resource & Financial Management
  • Manpower planning and budgeting.
  • Supports the Chef Partner with the overall responsibility on Odette’s Profit & Loss statement.
  • Analyze Point of Sales (POS) reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools.
  • Ensures staff development plans are in accordance with the needs of the business.
  • Determine staffing requirements, interview, hire and train new employees, and oversee the administrative processes while in compliance with local employment laws.
  • Drives the direction and expectations for the team to achieve team goals.
  • Implementing training and development strategies for the front of house team.
  • Monitors and liaises with the group Human Resources team on all venue related support required.
  • Liaises with group Human Resources team regarding employee movements and performance feedback.
  • Ensures that balance of venue specific expectations is in compliance with the group’s mission and vision.
We love people who:
  • Go above and beyond to make someone else's day.
  • Are thoughtful and kind, while upholding high standards.
  • Own outcomes and drive solutions.
  • Are ever-curious and always learning.
Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.#J-18808-Ljbffr

General Manager

27-Apr-2025
5 DRUNKEN RABBITS HOLDING PTE. LTD. | 53823 - Singapore
This job post is more than 31 days old and may no longer be valid.

5 DRUNKEN RABBITS HOLDING PTE. LTD.


Job Description

Job Responsibilities:

  • Develop and implement business strategies, plans, and objectives in alignment with company goals.
  • Conduct market analysis and identify new business opportunities.
  • Drive long-term growth by formulating business strategies to expand market share and improve revenue.
  • Oversee daily operations to ensure efficiency, productivity, and quality standards.
  • Coordinate and manage various departments (e.g., marketing, finance, HR, production).
  • Establish policies and procedures to maintain smooth and efficient operations.
  • Ensure compliance with local and international laws and regulations.
  • Develop and implement risk management practices to safeguard the organization.
  • Address operational or compliance issues proactively to avoid disruptions.
  • Drive sales initiatives to boost revenue and market presence.
  • Collaborate with the marketing team to plan and execute effective marketing strategies.
  • Analyze market trends to adjust sales tactics and product positioning.
  • Encourage innovative approaches to improve business processes, products, and services.
  • Lead change management efforts to adapt to market dynamics.
  • Implement continuous improvement programs to optimize efficiency.

This job scope may vary depending on the specific organization and industry. A GM’s primary focus remains on driving the company’s growth and success through strategic, operational, and leadership capabilities.

Job Requirements:

  • Bachelor's degree in business administration, management, finance, or a related field
  • Minimum 5 years experience of managerial experience in the hospitality industry.
  • Able to lead and motivate the team.
  • Able to work under pressure.
  • Strong leadership and strategic planning skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
#J-18808-Ljbffr

General Manager

27-Apr-2025
The Naughty Chef | 53824 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Naughty Chef


Job Description

RESPONSIBILITIES

  • Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
  • Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
  • Responsible for planning and working within budget, maximizing profits and achieving sales targets
  • Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
  • Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
  • Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
  • Handles all guests queries and feedbacks in a professional and timely manner
  • Ensure that standard operating procedures, processes and policies are strictly adhered to
  • Prepare monthly management reports in relation to outlet performance
  • Adhoc duties/projects as assigned by Supervisor

REQUIREMENTS

  • Certificate/Diploma in Hospitality/Restaurant Management or equivalent
  • Minimum 5 years of relevant experience with at least 2 years in a senior managerial level
  • Energetic, good team player and service oriented
  • Great leadership with solid analytical, communications and interpersonal skills
  • Independent, proactive, resourceful and ability to work in a fast paced environment
  • Well versed in Microsoft Office.
#J-18808-Ljbffr

General Manager

27-Apr-2025
Mise En Place Talent | 53837 - Singapore
This job post is more than 31 days old and may no longer be valid.

Mise En Place Talent


Job Description

Widely recognised as a top hospitality and lifestyle group in Asia, our partner has and continues to garner countless awards and accolades for their unwavering dedication to delivering exceptional experiences. Guided by a team of passionate experts, guests are transported to France with warm hospitality, honest cooking, and a convivial ambiance in a stunning setting.

This top-notch team is now seeking a General Manager to oversee the restaurant’s daily operations, ensuring excellent standards of service are being delivered by a well-equipped and motivated team.

Main responsibilities include:

  • Ensuring timely and successful training of team members;
  • Coordinating schedules and directing the duties and tasks of the team;
  • Conducting monthly performance reviews to ensure regular and consistent assessment and feedback;
  • Fostering a positive and productive work environment that nurtures professional growth and team retention;
  • Ensuring seamless service execution and guest satisfaction;
  • Ensuring compliance to service and operations standards of the company.
We seek candidates with:
  • 10+ years of restaurant operations experience in upscale dining, preferably in Asia;
  • Intimate knowledge of French cuisine;
  • Proven record of leading a top calibre team to operate a profitable and successful restaurant;
  • Exceptional attention to detail; a proactive problem-solver who continuously seeks opportunities to improve;
  • Excellent communication and interpersonal skills.
Don't miss this opportunity to join a renowned restaurant with a top restaurant group!

Manager

27-Apr-2025
SOUL SMOOTHIE BAR PTE. LTD. | 53856 - Singapore
This job post is more than 31 days old and may no longer be valid.

SOUL SMOOTHIE BAR PTE. LTD.


Job Description

We are searching for a committed, proactive Manager who enjoys working in an exciting, fast-paced environment.

The Manager will promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.

You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses, update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction.

Responsibilities
  • Interview, hire, train, and manage bar staff
  • Ensure staff is fully trained and knowledgeable about all drinks and food items in the bar
  • Plan and present bar menu
  • Implement and enforce alcoholic beverage service policies and procedures
  • Adhere to licensing, health and safety legislation/guidelines
  • Check customers’ identification and confirm it meets legal drinking age
  • Monitor inventory of beverages to ensure adequate stock is maintained
  • Resolve customer complaints promptly
  • Plan and manage the bar’s operations and logistics
Qualifications
  • Minimum Bachelor's Degree
  • Proficiency in English
  • Excellent communication and interpersonal skills
  • Ability to handle money accurately and operate a point-of-sale system
  • Ability to handle difficult customers
  • Ability to manage and lead a team
Benefits
  • Competitive salary

Salary is based upon candidate experience and qualifications, as well as market and business considerations.

  • Pay Range

$6500 minimum to $7500 maximum

  • Location: [City, State]
  • Employment Type: Full-time

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Stall Manager

27-Apr-2025
WHAMPOA SOYA BEAN PTE. LTD. | 53836 - West Region
This job post is more than 31 days old and may no longer be valid.

WHAMPOA SOYA BEAN PTE. LTD.


Job Description

1. The candidate needs to have a rich marketing experience. He/she should be familiar with the operations of f food joints, beverage shops, The candidate needs to be hard-working and have more than 5 years of work experience. A positive & serious attitude and a strong team player are a must.

2. The candidate needs to be skillful in the transition of marketing mode from “Customer targeting” to “Business targeting”. The candidate will is responsible for distribution strategy. He/ she has to eventually help the company transform from a single-store operation to a standardized multi-chain franchise operation.

3. The candidate needs to be able to optimize the existing product structure, to study and cater to the local consumption habits and trends. The strategies must avoid unfavorable competition with other similar enterprises in the market. Candidates should also help to achieve product differentiation, be familiar with the operation mode of the central kitchen, and ultimately promote the development of the enterprise.

4. The candidate should ideally have market-related connections as a value-added consideration. This would bring more potential opportunities for the company in terms of external collaborations. The candidate is also required to provide a high level of performance in terms of market research of other similar direct competitors and help to develop a competitive edge for the company.

5. The candidate needs to be able to think of reasonable advertising strategies with the ultimate purpose to reduce the advertisement overheads and maximize the outreach of the advertisement campaign.

6. Candidate needs to work on the weekends and OT due to the nature of the service industry.

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