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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

S Q TCM PTE. LTD.

Job Description

all dear ones , we are newly open in the heart of town ? looking for stage manager , nice and friendly working envoirment . there is no age limits , all ages all welcome to apply for this position , all interested parties please contact us through our email at wengxiaoqing1982@gmail.com. wish all will have a happy chinese new year .

Jomtien Palm Beach Hotel & Resort

Job Description

Operational Excellence

• Supervise daily operations across core departments, including Front Office, Housekeeping, F&B, Banqueting, Human Resources, Security, and Engineering.

• Ensure all functions consistently uphold 4‑star service standards.

• Lead daily briefings with department heads and maintain seamless interdepartmental collaboration.

• Perform routine property walkthroughs to uphold quality, cleanliness, and safety.

Guest Experience

• Maintain high visibility throughout the hotel, warmly engaging with guests and addressing concerns promptly and sincerely.

• Elevate guest satisfaction across all review channels and spearhead ongoing service improvement efforts.

• Cultivate a genuine service mindset focused on thoughtful interactions and meaningful guest relationships.

People Leadership

• Guide and coach department heads to achieve top-tier operational performance.

• Support recruitment, workforce planning, employee development, and performance evaluations.

• Foster a positive, supportive, and team‑oriented workplace where all staff feel appreciated.

• Safety, Hygiene & Compliance

• Oversee hotel-wide safety, hygiene, sustainability, and emergency protocols.

• Collaborate with Housekeeping and Engineering to ensure preventive maintenance is carried out effectively.

• Ensure adherence to local laws, safety requirements, and international 4‑star hospitality standards.

Who We’re Looking For

We are looking for an individual who:

• Provides heartfelt hospitality — serving with authenticity and creating genuine emotional connections with guests.

• Handles guest issues confidently, thinks quickly on their feet, and delivers clear, accurate solutions while staying warm and professional.

• Fosters teamwork by promoting harmony, supporting colleagues, and leading with empathy and composure.

• Shows strong leadership capabilities, sound decision‑making, and a true passion for enhancing both guest satisfaction and team spirit.

Qualifications

• Minimum 5 years of leadership experience in hospitality, preferably within 4-star resorts or higher in Thailand.

• Proven ability to lead diverse teams and maintain high operational standards.

• Strong background in guest engagement, service recovery and problem-solving.

• Excellent communication skills, with a calm and composed presence.

• Fluency in English; additional languages are a plus.

• Have work permit in Thailand or rights to work in Thai.

Goldstar Empire Co.,Ltd

Job Description

We are seeking an experienced, professional, and service-oriented Villa Manager/Concierge to oversee the daily operations of a luxury villa or group of villas in Phuket, Thailand. The role combines property management, guest relations, and concierge services to ensure an exceptional experience for high-net-worth guests, owners, and tenants. The successful candidate will manage villa operations, coordinate staff, and provide personalized concierge services while maintaining the highest standards of hospitality and operational efficiency

Key Responsibilities:

• Guest Experience & Concierge Services:

  • Provide a seamless, concierge-style experience for guests, including personalized welcome services, itinerary planning, and handling special requests (e.g., booking tours, dining, transport, or activities).

  • Act as the primary point of contact for guests, ensuring their needs are met promptly and professionally.

  • Build and maintain relationships with high-net-worth clients to ensure repeat business and guest satisfaction.
    

• Villa Operations Management:

  • Oversee daily operations, including housekeeping, maintenance, repairs, and landscaping, to ensure the villa is in pristine condition.

  • Conduct regular inspections to enforce compliance with health, safety, and quality standards.

  • Coordinate and supervise villa staff (e.g., housekeepers, chefs, gardeners, security) to ensure seamless service delivery.

  • Manage inventory, supplies, and equipment for the villa.
    

• Client & Owner Relations:

  • Liaise with villa owners or management companies to report on property status, maintenance needs, and guest feedback.

  • Handle owner requests and ensure their preferences are implemented during their stays.
    

• Financial & Administrative Duties:

  • Manage budgets, track expenses, and ensure cost-effective operations.

  • Prepare reports on occupancy, guest satisfaction, and operational performance.

  • Maintain accurate records for bookings, payments, and maintenance schedules.
    

• Local Expertise:

  • Stay informed about Phuket’s local attractions, dining, and entertainment options to provide tailored recommendations to guests.

  • Maintain knowledge of local market trends to enhance guest experiences and villa offerings.
    

• Problem Solving:

  • Address guest complaints or operational issues promptly and effectively.

  • Make quick decisions to resolve challenges while maintaining high service standards.
    

Qualifications & Skills:

• Experience:

  • Minimum of 1–2 years of experience in hospitality, villa management, or a related role (e.g., hotel concierge, guest services, or property management).

  • Experience in a 4–5-star hotel or luxury villa environment is highly preferred.
    

• Education:

  • Associate or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus but not mandatory.
    

• Skills:

  • Fluent in spoken and written English (additional languages like Russian, German, or Chinese are a plus).

  • Strong interpersonal and communication skills to interact with diverse, high-net-worth clientele.

  • Proficient in Microsoft Office and property management software.

  • Excellent organizational, multitasking, and problem-solving skills.

  • Ability to work under pressure and maintain professionalism in high-demand situations.
    

• Other Requirements:

  • Valid driver’s license and access to personal transport (motorbike or car).

  • Must be eligible to work in Thailand without sponsorship.

  • Local knowledge of Phuket’s culture, attractions, and hospitality industry is highly desirable.
    

Salary & Benefits:

• Base Salary: 30,000–45,000 THB per month, depending on experience and qualifications.

• Incentives: Performance-based bonuses tied to guest satisfaction, villa occupancy rates, or upselling additional services (e.g., tours, dining packages).

• Additional Benefits: May include company-provided mobile phone, transport allowance, or professional development opportunities, depending on the employer.
  

Work Environment:

• Work primarily at the villa or multiple properties in Phuket (e.g., Layan Beach, Rawai, Chalong, or Bang Tao).

• Flexible hours, including weekends, evenings, and holidays, to accommodate guest needs.

• Opportunity to work in a luxurious, tropical environment with high-net-worth clients.

ChronoAI Pte. Ltd.

Job Description

Job Responsibilities:

• Supervise household staff, ensuring their work is performed to standard and providing necessary training and guidance.

• Maintain high standards in the day-to-day operation of the household, including cleanliness, maintenance, decor, and security.

• Manage the household guests and visitors, delivering high-quality customer service.

• Administer household administrative tasks, including organizing documents, scheduling, and office management.

• Manage household budgets and negotiate with suppliers for required household items and services.

• Plan and organize household events and oversee the procurement of necessary supplies.

Job Requirements

• Relevant experience in household management

• Excellent leadership and team management skills, able to effectively lead household staff.

• Outstanding communication skills and a customer service-oriented mindset.

• Must have experience in managing a CEO's home and household staff

• Ability to adapt to various challenges, manage multiple tasks, and maintain high efficiency.

• Negotiation and management experience in household services and supply procurement.

• Able to converse in mandarin to liaise with mandarin speaking staff

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

The Assistant Manager - Corporate Operations plays a critical role in driving operational excellence and supporting the strategic objectives of our hospitality portfolio. This position focuses on performance analysis, operational improvement, and the delivery of actionable insights that strengthen profitability, elevate guest experience, and enhance Workplace Safety and Health (WSH) outcomes.

You will partner closely with business leaders, site teams, and support the Vice President of Operations on key initiatives including AEI projects, pre-opening preparations, and enterprise-wide operational enhancements. A strong emphasis is placed on cultivating a proactive WSH culture through rigorous data analysis, incident trend evaluation, and the development of preventative strategies that strengthen safety performance across all operations. This role requires a balance of analytical expertise, business acumen, and the ability to influence positive change through evidence-based recommendations.

Operational Performance & Insights

• Analyze operational KPIs to identify trends, variances, and opportunities for performance improvement.
• Develop dashboards, reports, and visualizations to communicate performance insights effectively to leadership and site teams.
• Evaluate the impact of initiatives and recommend adjustments to optimize operational effectiveness, cost-efficiency, and guest satisfaction.
• Conduct competitor analysis and market research to monitor industry trends and benchmark performance.

Projects & Strategic Support

• Support operational improvement projects, including cost-optimization, service enhancement initiatives, and AEI projects (e.g., ROI analysis, planning, and performance tracking).
• Collaborate with cross-functional teams during pre-opening stages of new properties, ensuring readiness across operations, processes, and systems.
• Draft and coordinate portfolio-level corporate memoranda related to transactions, structural arrangements, and operational directives, ensuring clarity and compliance.

Workplace Safety & Health (WSH)

• Review and analyze WSH data to identify patterns, gaps, and root causes of incidents.
• Develop long-term WSH strategies and initiatives that strengthen workplace safety and reduce incident recurrence.
• Produce clear and timely WSH reports, including weekly and monthly trend analyses for leadership.
• Partner with site teams to drive meaningful safety improvements through education, insights, and data-driven recommendations.

General

• Perform any other duties assigned by supervisor, carrying them out diligently and professionally.

• Diploma or Degree in Hospitality, Tourism Management, Business, or a related discipline.
• Minimum 2 years of relevant experience.
• Strong business acumen with demonstrated ability to analyze and synthesize complex data into clear insights.
• High proficiency in Microsoft Office (Excel, PowerPoint), with strong capabilities in developing professional, visually compelling presentations.
• Experience with hotel systems is an advantage.
• Familiarity with performance analytics tools (Excel, Power BI, Tableau) preferred.
• Knowledge of Workplace Safety & Health frameworks and procedures; WSQ/bizSAFE certifications are an advantage.
• Excellent written and verbal communication skills with the ability to engage and influence diverse stakeholders.

KOKO GLOBAL HOSPITALITY (THAILAND) CO., LTD.

Job Description

JOB HIGHLIGHTS:

• Manage/Assist multi-properties's performance and daily task. Be a laison between Owner-RM-HQ-owner

DUTIES & RESPONSIBILITIES:

General Operation

• Ensure daily report is done properly

• Ensure daily inspection is conducted

• Ensure daily review is reviewed and issue fixed

Relationship

• Visit property at the based location once a week

• Visit property at different location once a month

• Conduct one on one with RM on weekly basis

Quality control&training

• Conduct QC once per quater/property at minimum

• Conduct "improvment action plan"according to QC result

• Ensure SOP applies and ensure training is conducted accordingly

Be a Representative

• Conduct Monthly meeting with Owner

• Be a main contact person for owner

• Be a main contact person between RM and Corporate office

Wow initiative

• Be able to come up with "WOW" idea for guest

•  Be able to create "WOW" idea for staff

• Encourage RM to come up with new "Wow" idea.

Knowledge and Understanding

• Be able to undestand and assist RM in P&L, Budget or other accounting related

• Be able to understand and communicate to RM about KGH's Mission and Core's value

• Be able to understand and comminicate each new implementation from KGH to RM

BENEFITS:

• 2 Days Off/week

• Service Charge 

• Telephone Allowance 

• Business Traveling Allowance

• Social Security 

• Medical Allowance

• Provident Fund 

• Public Holiday/Annual Leave

Destination Hospitality Management

Job Description

Role Overview

The Irish Pub Manager is responsible for the overall operation, profitability, guest experience, and team leadership of the pub. The role ensures vibrant atmosphere, strong beverage performance, authentic hospitality, and compliance with brand and legal standards.

Key Responsibilities

Operations & Guest Experience

• Lead daily pub operations, ensuring smooth service and high energy at all times.

• Create a welcoming, memorable environment reflecting Irish pub culture.

• Maintain service quality, cleanliness, music/entertainment standards, and ambiance.

• Resolve guest feedback and complaints quickly and professionally.

Financial Performance

• Deliver revenue, cost control, and profit targets.

• Manage budgets, forecasting, payroll, and productivity.

• Monitor beverage margins, wastage, promotions, and upselling.

• Analyze sales trends and implement initiatives to grow trade.

People Leadership

• Recruit, train, schedule, and develop bartenders and service teams.

• Build a motivated, fun, and accountable culture.

• Coach supervisors and identify future leaders.

• Ensure grooming, product knowledge, and service standards are met.

Entertainment & Promotions

• Plan events, live music, theme nights, and sports screenings.

• Collaborate with marketing on campaigns and social media visibility.

• Develop partnerships to drive footfall and repeat business.

Compliance & Safety

• Ensure responsible alcohol service and licensing compliance.

• Maintain health, safety, and hygiene standards.

• Manage cash handling and stock control procedures.

Qualifications & Experience

• 3–5+ years managing a high-volume bar or pub.

• Strong knowledge of beverages, especially beer, whiskey, and cocktails.

• Proven leadership and commercial skills.

• Experience driving entertainment-led venues is highly desirable.

• Fluent in English; additional languages are a plus.

Competencies

• Guest-focused mindset

• Hands-on leadership style

• Commercially savvy

• Energetic and charismatic

• Strong problem-solving ability

Destination Hospitality Management

Job Description

Role Overview

The Cuban Pub Manager is responsible for creating, protecting, and elevating the vibrant Cuban spirit of CUBANA while ensuring seamless planning, execution, and delivery of all events held in the function hall.

This role blends nightlife energy, hospitality leadership, cultural storytelling, and operational excellence. You will be the driving force behind unforgettable experiences, high guest satisfaction, and strong commercial results.

Key Responsibilities

Concept & Guest Experience

• Bring authentic Cuban vibes to life through music, entertainment, décor, service rituals, and team energy.

• Ensure every event reflects the identity and brand promise of CUBANA.

• Curate an exciting, immersive atmosphere that keeps guests returning.

• Drive service standards that are fun, engaging, and memorable.

Event Operations

• Lead end-to-end event management from inquiry to post-event follow up.

• Coordinate with clients, promoters, entertainers, and internal departments.

• Oversee floor setup, entertainment readiness, staffing, and technical requirements.

• Ensure smooth execution during live events and rapid problem resolution.

Commercial & Revenue Performance

• Maximize hall utilization, table sales, beverage revenue, and upselling.

• Collaborate with sales and marketing on promotions, theme nights, and partnerships.

• Monitor P&L, costs, and profitability of events.

• Develop initiatives to increase repeat and referral business.

Leadership & Team Management

• Recruit, train, and inspire a high-energy team aligned with the Cuban party culture.

• Lead pre-shift briefings focused on vibe, targets, and guest journey.

• Maintain grooming, discipline, and service quality.

• Build a culture of accountability and fun.

Entertainment & Programming

• Work with DJs, performers, and suppliers to ensure high-quality shows.

• Innovate with new themes, festivals, and signature experiences.

• Stay ahead of nightlife and entertainment trends.

Compliance & Safety

• Ensure licensing, health & safety, and crowd control standards are met.

• Maintain responsible alcohol service practices.

Candidate Profile

• Proven experience managing nightlife venues, bars, clubs, or large event spaces.

• Strong understanding of entertainment-driven hospitality.

• Commercial mindset with revenue management experience.

• Natural leader with the ability to energize teams.

• Excellent organizational and client management skills.

• Comfortable working nights, weekends, and holidays.

• Passion for Latin/Cuban culture is highly desirable.

What Success Looks Like

• Electric atmosphere every night.

• Flawless event execution.

• High guest satisfaction and repeat bookings.

• Motivated, energetic team.

• Strong financial performance.

SEVEN SUMMITS PTE. LTD.

Job Description

• ⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.
• Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.
• ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).
• ⁠Enforcing discipline
• ⁠Ensures the hospitality of the guest.
• ⁠Assists in interviewing, hiring, and training applicants/employees.
• ⁠Plans, assigns, and directs work.
• ⁠Appraises good performance of artistes and crew.
• ⁠Coaches poor performance of artistes
• ⁠Foster and strengthen teamwork.
• ⁠Addresses complaints and resolves problems.
• ⁠Must be prepared to work during weekends and public holidays

JAO FAH SERVICES SINGAPORE PTE. LTD.

Job Description

The Plattering Co. Pte Ltd

, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. As we continue to expand, we are seeking for a skilled and efficient

Operations Manager

  to join our catering team. The Operations Manager is responsible for overseeing the daily logistics and operational functions of the catering service. This role ensures that all food orders are accurately fulfilled, deliveries are executed on time, and customers receive exceptional service. The Operations Manager coordinates team schedules, manages drivers, and serves as a key point of contact for customer enquiries and complaints.

THEVAR PTE. LTD.

Job Description

• Opening and closing the restaurant.
• Assist the manager in the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Resolving customers' questions and grievances in a professional manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.
• Everyday ad-hoc duties

Lalco Holdings

Job Description

Click here to apply : https://docs.google.com/forms/d/e/1FAIpQLSch0A7zeN6rbYHQjxm77x6l9PICk6Pb01oGVKd5EDp9OCf6PQ/viewform?usp=header

Job role:

Coffee Plantation Management (Main responsible):

ü Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü Supervise planting, harvesting, processing, and storage of coffee.

ü Implement sustainable and modern agricultural practices.

ü Coordinate with the accounting and procurement team for farm expenses and equipment.

ü Manage farm workers and ensure compliance with safety and labor standards.

Coffee Trading & Business Development (Optional) :

ü Analyze coffee trading opportunities including profit margins, inventory turnover, and market cycles.

ü Execute daily trading activities including product selection and portfolio execution.

ü Monitor market trends to inform pricing and sourcing decisions.

ü Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills include:

ü bachelor's degree (or higher) in Agriculture or a closely related field.

ü Minimum 5 years of experience in coffee plantation management.

ü Strong leadership and team management skills.

ü Good understanding of sustainable and commercial farming practices.

ü Ability to travel domestically and internationally as required.

ü Proficiency in Lao or English (both preferred).

ü Strong problem-solving, planning, and organizational skills.

Qualification: Agriculture, or related fields.

Working location: PAKSE- Champasack Province, Lao PDR (with domestic & international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

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Report to owner.

PTG Energy Public Company Limited

Job Description

To define the vision, strategy, and operational direction of the function; establish high-performance standards and systems; enhance process effectiveness; drive organizational change; and manage resources appropriately to ensure the function fully supports and delivers the organization’s strategic objectives.

Responsibilities

• Define strategic objectives and budget for the Operational Excellence & Business Development function in alignment with corporate goals.

• Establish KPIs, strategic direction, and operational roadmap for the function.

• Oversee overall performance of the function to ensure delivery against strategic objectives (e.g., cost reduction, efficiency improvement, service quality enhancement).

• Manage all resources (people, budget, technology, and data) to ensure operational efficiency and effectiveness.

• Promote a culture of Continuous Improvement through the application of tools and methodologies such as Lean, Six Sigma, Kaizen, Value Stream Mapping, etc.

• Drive cross-functional collaboration with Operations, Business Units, and support functions (e.g., Supply Chain, IT, Quality, Retail Operations) to align goals and processes.

• Define and monitor KPIs on a regular basis and prepare performance reports for senior management.

• Lead Change Management initiatives to ensure improvement projects are implemented smoothly and that new systems/processes are effectively adopted.

• Analyze and assess business process risks and develop control measures to ensure business continuity.

• Evaluate and recommend appropriate technologies and automation/IT tools to support Operational Excellence initiatives.

• Develop team capabilities by identifying training needs, designing learning programs, and supporting team growth and succession development.

Qualifications

Education

• Bachelor’s Degree (Master’s Degree preferred)

Major

• Business Administration, Management, Industrial Engineering, or related fields.

Work Experience

• Minimum 10–15 years of experience in Operations Management, Process Improvement, Operational Excellence, or similar roles (more may be required in large organizations).

• Proven experience managing large functions/teams and working closely with senior executives.

• Experience in retail, service, fuel/oil, or energy industries will be an advantage.

Private Advertiser

Job Description

About the role

As the Hotel Operations Manager, you will play a pivotal role in ensuring the smooth and efficient running of our hotel in the Chinatown Central Region. This full-time position will see you overseeing all daily hotel operations, from front desk management to staff supervision and guest experience optimization.

What you'll be doing

1. Manage and oversee all hotel operations, including front desk, housekeeping, and maintenance

2. Develop and implement operational strategies to enhance efficiency, guest satisfaction, and profitability

3. Lead, motivate, and provide training to a team of hotel staff to ensure exceptional service delivery

4. Monitor and analyse hotel performance metrics, identifying areas for improvement

5. Ensure compliance with relevant industry regulations, safety standards, and brand guidelines

6. Collaborate with other departments to coordinate hotel activities and address guest inquiries

7. Manage the hotel's inventory, procurement, and budgeting processes

What we're looking for

1. Minimum 5 years of experience in hotel operations management or a related field

2. Strong leadership, problem-solving, and decision-making skills

3. Excellent communication and interpersonal abilities to effectively interact with guests and staff

4. Proficient in hotel management software and data analysis tools

5. Thorough understanding of the hospitality industry, including trends, best practices, and regulatory requirements

6. Ability to multitask, prioritize, and work under pressure to meet deadlines

7. Degree in Hospitality Management or a related field preferred

About us

Set in Singapore’s vibrant Chinatown, our hotel is a 46-room design hotel that offers a contemporary take on the traditional heritage shop house.

Parkview Hotel Services Ltd

About Hong Kong Parkview

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Confidential Fax No. 28123490

Email: recruit@hongkongparkview.com

(All data collected will be used for recruitment purpose only)

www.hongkongparkview.com

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Clove (International Buffet)

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  

• Monitor the reservation status and communicate with culinary team 

• Plan and control manning to meet business needs and according to budget 

• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 

• Communicate with team during daily briefings and conduct monthly department meetings 

• Ensure and conduct regular training and re-training when needed 

• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed

• Ensure hygiene and food safety compliance in the outlet and related areas

• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence

• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  

• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  

• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 

• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,

• Experience in similar size/style of 5* hotel

• Diploma in Hospitality Management

• Leadership / People management

• Good interpersonal and communication skills

• Able to work under pressure and independently

• Good interpersonal skills with ability to communicate with guests and all levels of employees

• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

OCD Hands Pte. Ltd.

Job Description

Job Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Defence Collective Singapore Ltd

Defence Collective Singapore is a defence-inspired museum collective, which pays homage to Singapore’s resolve and determination, and its journey which has brought the nation to where it is today. Through its immersive galleries and fun, engaging experiences, the Defence Collective Singapore aims to share the Singapore Defence Story through its unique lens with all visitors.

Job Description

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

Job Summary:

Singapore Discovery Centre is seeking a Manager (Hard Services) to oversee the building’s infrastructure, ensuring it remains safe, efficient, and well-maintained to support the smooth operation of the Centre. As the backbone of the facility, this role oversees all M&E, civil, and building systems, providing a stable foundation for all other services to function effectively. This leadership position drives internal teams and contractors to uphold system performance and safety standards, while also spearheading the transition to Integrated Facilities Management and Building Information Modelling (BIM) / Digital Twin.

Key Responsibilities:

 1. Strategic & Operational Leadership 

• Lead and manage all hard services, including M&E, ACMV, plumbing, fire protection, civil, and infrastructure systems.

• Develop and implement long-term maintenance and capital upgrade strategies to progressively uplift ageing infrastructure.

• Ensure operational continuity via robust preventive and corrective maintenance plans tailored for older building systems with full compliance to statutory codes, fire safety, and engineering best practices.

• Establish and enforce operational protocols that enhance reliability, safety, and readiness of all core engineering systems.

 2. Technical Oversight

• Lead adoption of Building Information Modelling (BIM) and digital asset tools to streamline maintenance planning and system integration.

• Oversee statutory inspections, testing, and audits (e.g., fire safety, structural), and ensure timely submission of compliance reports.

• Monitor and verify timely execution of maintenance works, cyclical repairs, and ad hoc projects according to the approved maintenance plan.

• Lead the response for emergency repairs and system breakdowns, providing hands-on technical guidance where necessary.

 3. Contractor Management & Facilities Maintenance

• Supervise internal operational teams to focus on managing systems safely and efficiently including managing vendor performance, SLAs, and service contracts while transiting to Integrated Facilities Management operation.

• Prepare and procure term service contracts to provide maintenance or repair works during this transition phase.

• Monitor and track asset performance, maintenance efficiency, providing engineering insights to drive business case proposals for CAPEX upgrades or system replacements.

4. Innovation & Sustainability

• Drive progressive upgrading of outdated systems through adoption of smart building solutions, IoT-based monitoring, and automation.

• Lead initiatives to enhance energy efficiency, water usage, and system resilience, aligning operations with sustainability targets.

• Stay current with industry trends to integrate future-ready engineering solutions and improve long-term asset performance.

 5. Safety, Emergency & Incident Management

• Lead the development and implementation of emergency response protocols and business continuity plans for all assets and systems.

• Oversee safety across front-of-house public areas, back-of-house operations, and contractor work zones.

• Coordinate closely with internal operational units during incidents, drills, and evacuation exercises.

• Conduct regular safety briefings, site inspections, and onboarding inductions for all personnel, including part-timers and interns.

• Represent the SDC team on Workplace Safety and Health (WSH) committee and manage CERT training requirements and compliance.

• Ensure timely submission and adherence to risk assessments, oversee Permit-to-Work (PTW) processes, and lead incident investigations where necessary. Continuously review and improve emergency response capabilities based on incident learnings and evolving risks.

 6. Budgeting and Reporting

• Prepare and manage annual budgets for Centre operations and capital improvements.

• Monitor KPIs and present quarterly reports on system failures.

• Lead root cause analyses for identified failures and perform necessary recovery.

 Qualifications & Experience:

• Bachelor’s Degree in Mechanical Engineering or equivalent.

• Minimum 8 years of relevant work experience in managing commercial, hospitality, attraction or mixed building developments.

• Minimum 3 years in managerial role managing hard services.

• Certified as Fire Safety Manager or Senior Fire Safety Manager and in practice for similar building capacity. Candidate will be registered as the building FSM to carry out the duties of FSM.

• Strong working knowledge of statutory codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety – such as smart building, green building practice, and energy management framework.

• Strong working knowledge of BIM, CMMS platform, digital asset management, smart building systems.

• Lead in crisis management planning, building audits, fire drills, and emergency protocols.

• Familiar with government procurement system and contract management

• Resilient to project complexities, demands, ensuring that all strategic and tactical objectives are met and fulfilled.

• Certified as Green Mark Facilities Manager, LEW Grade 7 / 8 / 9 will be considered favourably.

• Relevant experiences and digital transformation to BIM with IoT integration, BAS integration, smart building systems strongly preferred.

 Preferred Attributes:

• Resourceful, self-motivated, and results driven.

• Strategic thinker with operational agility and a continuous improvement mindset.

• Demonstrated ability to manage cross-functional teams and large-scale projects with excellent leadership, interpersonal and communication skills.

 Working Hours: 

• Comfortable working on rostered weekends and public holidays (as Duty Manager for the Centre) with approximately, 4 – 6 shifts/month with 1-2 shifts/week which may fall on weekends and/or public holidays (OIL will be given).

• Able to work beyond normal office working hours for troubleshooting and/or maintenance (when necessary).

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

SOCIAL PLACE SINGAPORE PTE. LTD.

Job Description

The Assistant Manager will manage teams and oversee sales results, people leadership, cost control, and brand consistency across the assigned area.

Key Responsibilities

Deliver area sales, revenue growth, and profitability targets

Track action plans as well as daily and weekly sales performance, and perform rectifying actions immediately

Ensure strict compliance with company SOPs and Singapore food safety regulations (NEA requirements)

Maintain consistent standards in product quality, hygiene, service, visual merchandising and product training

Manage a strong, disciplined team of Outlet Staff

Conduct regular store audits and follow through on corrective actions

Monitor inventory accuracy, wastage, and stock rotation

Ensure flawless rollout of new products, promotions, and operational changes from higher Management, and maintain consistent communication channels with higher Management

Requirements

2 years of Outlet Manager and/or Sales role in a similar setting.

Able to stand for long hours and handle fast-paced environments.

Able to work weekends, evenings, shifts and Public Holidays (PH) as needed.

Salary to scale up based on skills and experience

Ability to speak Chinese will be an advantage, to facilitate internal communication and communication with customers

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

JOB OVERVIEW

As the General Manager (GM), you are responsible for all aspects of the hotel operation. The GM will provide strategic leadership and operational direction by maximizing all areas of profitability, through sales and revenue generation The GM will ensure enhanced levels of guest satisfaction by creating a unique and personalized experience in the hotel. Creates an environment that promotes development of people through coaching and mentoring. Leads a responsible business through community involvement and localized CSR initiatives.

DUTIES AND RESPONSIBILITIES

OPERATIONAL PERFORMANCE

-Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development.

-Be involved in developing and executing revenue strategies and sales initiatives

-Co-ordinate and control with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control.

-Able to act with initiative, planning for the future and possible consequences.

FINANCIAL RETURNS

-Prepare the annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.

-Implement Strategic Business and Marketing plans to ensure optimum guest satisfaction, profitability and market share.

-Analyze financials to drive revenue, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share.

-Evaluate the success of business strategies for future enhancements; continually ensures business plans and actions have a positive impact on overall performance.

-Lead capital plans and asset management initiatives, to maintain or improve property’s market leadership position.

-Work with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction.

-Identify ways to grow occupancy, RevPAR and market share by researching and staying aware of competitor strategies; control labor and capital expenses.

-Remain current with industry trends and monitors strengths and weakness of competition and explore new business opportunities.

OWNER RELATIONS

-Build strong rapport with owners through proactive and on-going communication; keep owner informed of brand initiatives and guest experiences.

-Provide owners with in-depth analysis of property performance, incorporating guest, financial and employee data.

MARKETING

-Ensure that each property keeps to its operating Philosophy and branding

-Work closely with Regional Sales and Marketing team to develop revenue generating strategies. Identify new business leads, develops tailored sales approach, and actively pursue leads that are in line with the positioning of each property.

-Actively represent Company in industry association groups where they are beneficial.

GUEST EXPERIENCE

-Lead the team to deliver exceptional guest service and quality standards, ensure colleagues understand key drivers of guest satisfaction, involve the team to develop new initiatives to enhance guest satisfaction.

-Evaluate Guest feedback and historical cost margins to develop the best people structures for the business.

-Use guest satisfaction tools to identify trends and causes, devise and implement long - term service plans to deliver continuous improvement.

-Regularly analyze industry and market trends in quality and service to implement new service initiatives.

HUMAN RESOURCES

-Act as a Strategic Leader to create a strategic vision for the hotel and motivates, persuade and influence colleagues to persistently drive it to accomplishment.

-Motivate and inspire your team through genuinely role modelling core values.

-Create a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement.

-Manage performance, ensure all departmental goals are met and provides coaching or performance counselling as required.

-Approve hiring/termination of all Department and Division Heads of each property.

HEALTH, SAFETY AND RESPONSIBLE BUSINESS

-Ensure that everyone complies with the health and safety standards of the company and the government.

-Ensure a safe and secure environment for guests and team members.

-Implement best practices on the reduction of each property’s carbon footprint, reduce waste, recycle when possible and reuse when applicable.

-Lead a responsible business, through CSR initiatives and local community involvement. Act as an ambassador and public relations to represent the brand and driving team engagement to support the objectives.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

TECHMAN ELECTRONICS (THAILAND) CO., LTD.

Job Description

About the role

As the Plaining Manager at TECHMAN ELECTRONICS (THAILAND) CO., LTD.', you will play a crucial role in overseeing the planning and coordination of the company's operations. This full-time position is based in , . You will be responsible for ensuring the smooth execution of the company's strategic initiatives, driving efficiency and optimising processes to support the overall business objectives.

What you'll be doing

1. Developing and implementing comprehensive planning strategies to align the company's resources and activities

2. Overseeing the planning, coordination and execution of various operational processes

3. Identifying and addressing potential challenges or bottlenecks to ensure timely and efficient delivery of projects

4. Collaborating with cross-functional teams to gather and analyse data, and make data-driven decisions

5. Monitoring and reporting on key performance indicators to track progress and identify areas for improvement

6. Implementing continuous improvement initiatives to streamline operations and enhance productivity

7. Providing strategic guidance and mentorship to the planning team to support their professional development

What we're looking for

1. Extensive experience (8+ years) in a planning or operations management role, preferably within the service or tourism industry

2. Strong analytical and problem-solving skills with the ability to think strategically and make data-driven decisions

3. Excellent project management and coordination skills, with a proven track record of delivering successful projects

4. Demonstrated experience in leading and motivating cross-functional teams to achieve organisational goals

5. Proficiency in using relevant planning and project management tools and software

6. Exceptional communication and interpersonal skills, with the ability to effectively liaise with stakeholders at all levels

7. A degree in Business Administration, Operations Management, or a related field is preferred

What we offer

At TECHMAN ELECTRONICS (THAILAND) CO., LTD.', we believe in creating a positive and supportive work environment that fosters personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritise work-life balance and provide various wellness initiatives to support the overall wellbeing of our employees.

If you're ready to take on a challenging and rewarding role as the Plaining Manager, we encourage you to apply now.

Sugar Goat Company Limited

Job Description

About the role

This is a full-time Manager role at Sugar Goat Company Limited' in Thalang Phuket. As the Manager, you will play a crucial role in overseeing the day-to-day operations of our hospitality business and ensuring exceptional customer service. With your strong leadership abilities and deep industry knowledge, you will be responsible for driving the strategic objectives of the company and contributing to its continued growth and success.

What you'll be doing

• Manage and oversee all aspects of the business operations, including statuary, budgeting, and staff management

• Lead and motivate a team of hospitality professionals to deliver exceptional customer experiences

• Develop and implement effective operational strategies and policies to improve efficiency and drive profitability

• Ensure compliance with relevant industry regulations and company policies

• Analyse business performance data and make data-driven decisions to optimise operations

• Foster strong relationships with key stakeholders, including customers, suppliers, and industry partners

• Contribute to the overall strategic direction of the business and identify new growth opportunities

What we're looking for

• Extensive experience (5+ years) in a management role within the hospitality industry

• Proven track record of leading high-performing teams and driving operational excellence

• Excellent problem-solving and decision-making skills, with the ability to think strategically

• Strong financial acumen and experience in budget management and resource allocation

• Exceptional communication and interpersonal skills, with the ability to build strong relationships

• Passion for the hospitality industry and a commitment to delivering exceptional customer service

• Relevant degree or certification in hospitality management or a related field

What we offer

At Sugar Goat Company Limited', we are committed to creating a supportive and rewarding work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our company culture emphasises teamwork, work-life balance, and a shared commitment to delivering exceptional customer experiences.

About us

Sugar Goat Company Limited' is a leading hospitality company in Phuket, Thailand, renowned for our exceptional service and unique guest experiences. Established in 2015, we have grown to become a trusted name in the local tourism industry, offering a diverse range of hospitality services, including accommodation, dining, and event planning. Our mission is to provide our guests with unforgettable memories and to contribute to the sustainable development of the Phuket community.

If you are passionate about the hospitality industry and ready to take on a challenging and rewarding role, we encourage you to apply now.

Bomul Holdings Pte. Ltd.

Job Description

Company Overview / Employee Value Proposition

BOMUL Samgyetang is a Korean wellness dining restaurant dedicated to the art of nourishment. Each bowl begins with premium organic spring chicken, raised for 50–60 days in cage-free environments that allow natural movement and healthy growth. These chickens develop tender yet pleasantly chewy meat, perfect for creating authentic ginseng chicken soup, a timeless dish cherished across generations. Every soup is simmered in a hanging broth brewed from 18 carefully selected herbs, balancing rich flavour with the healing essence of traditional Korean wellness cuisine. BOMUL, meaning “treasure” in Korean, reflects our belief that true wellness is a treasure to be nurtured, shared, and enjoyed in every nourishing bowl.

Job Summary

The Assistant Manager supports the Restaurant Manager in overseeing daily operations, ensuring service excellence, staff performance, and compliance with company standards. This role helps manage both front-of-house and back-of-house coordination to ensure smooth business operations.

Responsibilities

• Lead daily restaurant operations in collaboration with the Restaurant Manager to drive service excellence and operational efficiency
• Supervise service staff by monitoring performance and enforcing high standards of customer service to enhance guest satisfaction
• Develop and support staff scheduling and deployment plans to optimize workforce productivity and coverage
• Manage customer feedback by resolving service issues promptly and professionally to maintain positive guest experiences
• Enforce compliance with company SOPs, hygiene protocols, and safety standards to uphold operational integrity
• Assist with inventory control and ordering processes to maintain stock levels and support cost management objectives
• Monitor cash handling procedures, POS operations, and daily sales reports to ensure financial accuracy and accountability
• Train, coach, and motivate staff to sustain consistent service quality and foster a collaborative team environment
• Coordinate closely with kitchen and service teams to ensure seamless front-of-house and back-of-house operations
• Assume full operational responsibility in the absence of the Restaurant Manager to maintain business continuity

STAR-7 PTE. LTD.

Job Description

Job Description & Requirements

• We are a highly dedicated and high functioning team working in a friendly environment.
• We are looking for commited, independent, hardworking and honest staff to grow with us.
• Data entry cash, credit expenses
• Accounts daily, weekly, mthly
• Daily ops able to handle operations
• Work scheduling
• HR interview, employment contract, salary vouchers
• Stock check every week
• Stock order daily
• Cleaning schedule weekly
• Cashier
• Packaging
• Order Taking
• Stall cleanliness
• Food Preparation
• Part of a service team
• Greet & serve patrons in a pleasant way
• Learn about customer service
• Friendly working envirnoment
• Willingly to learn
• Able to work as a team

PERSOL Thailand

Job Description

• Business:        Hotel business

• Working day: 5 days/week
   
  

JOB DESCRIPTION:

• Ensure daily report and daily inspection

• Visit property at the based location once a week / at different location once a month

• Conduct one on one with manager on weekly basis

• Conduct QC once per quarter/property at minimum

• Conduct improvement action plan according to QC result

• Ensure SOP applies and ensure training is conducted accordingly

• Conduct Monthly meetings with Owner

• Be a main contact person for owner and between RM and Corporate office

• Be able to understand and assist RM in P&L, Budget, or other accounting related

REQUIREMENT:

• Bachelor's degree in any field

• Proficient in Microsoft Office (Microsoft Word, Excel, and Power Point)

• Minimum 5-7 years of experience in the hotel industry as Hotel Manager / Operation Manager etc.

• Good communication skill in English

• Be able to travel in different property/province

• Be able to understand P&L figure

• Understand the hotel's law and regulation

• Understand market situation and basic rate strategy
  
  
  

                                                                                  ------------------------------

                                                        PERSOL HR Services Recruitment (Thailand) Co., Ltd.

21st Floor, Bangkok City Tower, Unit 2101-02, 179 South Sathorn Road, Thungmahamek, Sathon, Bangkok 10120 l Thailand    

*All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified. 
**By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persol.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.*

A2 Developments Co. Ltd.

Job Description

Position: Boutique Hotel General Manager

Location: Choeng Talay, Phuket, Thailand

Role Overview

The General Manager is responsible for the overall leadership, performance, and development of our Boutique Hotel, Villoft Zen Living ensuring operational excellence, financial discipline, owner satisfaction, and consistent service standards across all properties.

The General Manager reports directly to ownership and acts as the senior operational and managerial reference point for the group in Phuket.

Key Responsibilities

1. Operations Management

• Oversee daily operations of Villoft Zen Living, including front office, housekeeping, maintenance, and guest services

• Supervise the management of villas and residential properties under contract, including common areas

• Ensure all properties operate in line with agreed service standards, SOPs, and brand positioning

• Maintain high levels of guest satisfaction, online reputation, and service consistency

• Coordinate operational planning during high and low seasons

2. Property and Asset Management

• Ensure proper maintenance, upkeep, and presentation of all managed properties

• Plan and supervise preventive maintenance programs and corrective works

• Manage contractors, suppliers, and service providers

• Propose and oversee CAPEX projects, refurbishments, and improvement works

• Ensure compliance with safety, licensing, and local regulations

3. Financial Control and Reporting

• Prepare and manage operational budgets for hotel and managed properties

• Monitor P&L performance, costs, margins, and cash flow

• Control payroll, operational expenses, and procurement

• Produce regular financial and operational reports for ownership

• Support pricing strategies, cost optimization, and profitability improvement

4. Owners and Stakeholders Relations

• Ensure transparent communication, reporting, and issue resolution

• Support onboarding of new properties under management

• Represent the group in meetings with owners, partners, and authorities when required

5. Team Leadership and HR

• Lead, manage, and motivate department heads and operational teams

• Oversee recruitment, onboarding, training, and performance management

• Ensure clear roles, responsibilities, and reporting lines

• Promote a professional, accountable, and service-oriented culture

• Handle employee relations, discipline, and compliance with Thai labour law

6. Systems, Procedures, and Compliance

• Ensure correct use and optimization of PMS, accounting, and operational systems

• Develop, implement, and update SOPs and internal procedures

• Ensure compliance with internal policies and external regulations

• Support continuous improvement of workflows and internal controls

Requirements

• Proven experience as General Manager, Operations Manager, or similar senior role in hospitality

• Strong background in Boutique hotel operations

• Solid financial understanding, including budgeting, P&L management, and cost control

• Demonstrated leadership and people management skills

• Ability to work independently and make decisions in a dynamic environment

• Strong organisational, communication, and problem-solving skills

• Fluency in English required, Thai language is a strong advantage

• Experience working in Thailand or Southeast Asia preferred

What Success Looks Like

• Smooth, efficient operations across hotel and managed properties

• Strong guest satisfaction and positive owner feedback

• Clear financial visibility and controlled costs

• Well-structured teams with clear accountability

• Improved operational standards and consistency across the portfolio

Employment Details

• Full-time position based in Choeng Talay, Phuket

• Competitive salary package, commensurate with experience

• Performance-based incentives may be considered

• Probation period as per company policy

How to Apply

Interested candidates are invited to submit their CV and a brief cover letter outlining relevant experience and availability.

Sentosa Development Corporation & Subsidiaries

Welcome to Sentosa Development Corporation – where discovery never ends! We manage Sentosa Island, transforming it into more than a leisure destination. Our vision is to be the world's best-loved resort, focused on three areas: One Sentosa Experience, Smart Sentosa, and Sustainable Sentosa.

Job Description

Overall Job Purpose:

To undertake the following duties:

1. Plan and facilitate Enterprise Risk Management and Business Continuity Management processes and workstreams; 

2. Undertake review, research and analysis of Island Admission policies and initiatives

3. Other assigned tasks from the Division that may be undertaken from time to time. 

Enterprise Risk Management

• Facilitate the annual Risk Assessment Exercise to identify new and emergent enterprise risks and undertake risk assessment and scoring 

• Engage stakeholders to track and review their existing Risk Treatment Plans and assess their alignment to our corporate priorities and progress in implementation 

• Work with Internal Audit to monitor the progress and ensure the effectiveness of the Risk Treatment Plans 

• Engage stakeholders to collate any new risks and refresh the Tier 1 risks and their risk scores

• Prepare papers, presentation and reports to seek approvals from Senior Management, Audit Commitment and the Board

• Coordinate with stakeholders to review and update the BCM sections in the Crisis Management Manual

Policy Review and Analysis:

• Undertake periodic reviews of the Island Admission (IA) policies to meet SDC’s strategic objectives 

• Undertake research and analysis to evaluate the success and effectiveness of various IA initiatives 

• Prepare papers and reports to seek the necessary approvals for any tactical or strategic IA initiatives and coordinate the smooth implementation 

• Maintain and update the IA Policy Manual 

• Provide policy advisory and guidance to stakeholders, including facilitating inter-divisional discussions to review any IA related processes 

Job Requirements

• Tertiary qualifications in Business Administration, Finance, Marketing, Communications, Property Estate Management or similar with 3 years of work experience. Applicants with less experience may also be considered.

• Excellent analytical, writing and project management skills 

• Knowledge of Enterprise Risk Management / Business Continuity Management and involved in ERM/BCM work 

• Demonstrate good organizational and interpersonal skills and work well with internal and external stakeholders to manage project timeline

• Well-versed in advanced functions in Microsoft Word, Excel and PowerPoint

• A team player who can work independently and has strong sense of drive, responsibility and commitment  

We regret only shortlisted candidates will be notified.

Members Only Hospitality Pte. Ltd.

Job Description

Role Purpose

The Padel Manager is responsible for the full commercial, operational, and experiential performance of the padel offering. This includes court utilisation, programming, coaching partnerships, member engagement, events, revenue growth, and service standards, ensuring the padel operation aligns with the club’s premium positioning and commercial objectives.

Key Responsibilities  Operations & Court Management

o  Oversee day-to-day padel operations, ensuring courts are well-maintained, safe, and presentation-ready at all times

o  Manage court bookings, peak/off-peak optimisation, cancellations, and utilisation targets

o  Liaise with facilities and maintenance teams on court surfaces, lighting, fencing, and equipment

o  Ensure all operating procedures, risk assessments, and safety standards are followed

  Programming & Member Experience

o  Curate a structured padel programme including social play, leagues, ladders, tournaments, and clinics

o  Design beginner, intermediate, and advanced pathways for members

o  Deliver a welcoming, inclusive, and energetic padel culture aligned with the club brand

o  Act as the primary on-site ambassador for padel, building strong relationships with members

Coaching & Partners

o  Recruit, manage, and schedule padel coaches and external partners

o  Oversee coaching standards, class quality, and member feedback

o  Structure coaching packages, private lessons, and group sessions in line with revenue targets

o  Ensure coaches represent the club professionally and consistently

Commercial & Revenue Performance

o  Drive revenue across court hire, coaching, events, leagues, and sponsorships

o  Build and manage padel P&L inputs (revenue forecasts, costs, margins)

o  Identify upselling and cross-selling opportunities with F&B, events, and membership

o  Support sponsorships, brand partnerships, and equipment collaborations

Events & Community Building

o  Plan and execute padel tournaments, corporate days, brand activations, and member socials

o  Collaborate with Events and F&B teams to deliver integrated padel-led experiences

o  Build a strong padel community that encourages repeat play and advocacy

Team Leadership & Administration

o  Manage padel desk staff, part-time staff, and contractors (where applicable)

o  Prepare staff schedules, rosters, and training

o  Track KPIs including utilisation, revenue per court, coaching conversion, and member participation

o  Maintain accurate reporting and dashboards for senior management

Systems & Technology

o  Manage padel booking and CRM systems (e.g. Mindbody, Playtomic, PeopleVine, or similar)

o  Ensure data accuracy, reporting, and member communication via digital platforms

o  Support marketing initiatives including EDMs, in-club collateral, and social content

Skills & Experience

Essential:

               •             Proven experience managing padel, tennis, or racquet-sport operations

               •             Strong commercial acumen with revenue and utilisation focus

               •             Excellent interpersonal and member-facing skills

               •             Experience managing coaches or sports professionals

               •             High operational discipline and attention to detail

Desirable:

               •             Coaching or competitive padel background

               •             Experience in premium hospitality, members’ clubs, or lifestyle venues

               •             Familiarity with booking and CRM systems

               •             Event management experience

Personal Attributes

               •             Energetic, personable, and service-oriented

               •             Commercially driven with a hands-on mindset

               •             Strong organiser and communicator

               •             Comfortable working evenings and weekends as required

               •             Brand-aligned, polished, and professional

Working Hours

Flexible roster including evenings and weekends, aligned to peak padel demand.

Sultan Turkish Restaurant

Sultan Turkish Restaurant is well-known as the Best Turkish Restaurant in Singapore, Sultan Turkish Restaurant offers a wide variety of delicious and authentic Turkish Cuisine along one of the most popular Bussorah and Arab Street in Singapore.

Job Description

Job Description & Requirements

• Overseeing all aspects of a food service business
• Coordinating work and schedules
• Overseeing inventory ordering
• Ensuring that the restaurants are adequately staffed with properly trained workers
• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Implementing practices and procedures and consistently reviewing operational standards with the aim of always improving speed and service quality
• Scheduling staff hours and assigning tasks for service
• Monitoring Floor Supervisors and assisting with all service-related activities.

JUN LING TCM

Job Description

Key Responsibilities and Duties

• Team Leadership: Mentoring, coaching, and motivating employees to increase productivity.
• Operational Management: Setting, implementing, and monitoring daily operational strategies, procedures, and goals.
• Staffing & Development: Recruiting, interviewing, hiring, and training new employees.
• Performance Evaluation: Conducting performance reviews, addressing employee issues, and managing disciplinary actions or terminations.
• Planning & Organizing: Creating employee schedules, delegating tasks, and organizing workflows to ensure efficiency.
• Financial Oversight: Managing departmental budgets, controlling costs, and analyzing financial reports.
• Communication: Acting as a liaison between team members and upper management to report on progress, goals, and issues.
• Customer/Client Relations: Resolving escalated customer complaints and ensuring service standards are met. 

Required Skills and Qualifications

• Leadership & Team Management: Ability to guide, support, and develop staff.
• Communication Skills: Strong verbal and written communication for team updates and reporting.
• Decision-Making: Capability to analyze data and make informed operational decisions.
• Problem-Solving: Ability to resolve conflicts, technical, or operational issues.
• Organizational Skills: Proficiency in scheduling, delegation, and managing resources.

TIN BOX LIFESTYLE ASIA PTE. LTD.

Job Description

1. Operations Management

• Oversee daily operations and ensure smooth workflow
• Maintain service standards and SOP compliance
• Handle operational issues and customer complaints promptly

2. Team Leadership

• Recruit, train, and supervise staff
• Prepare staff schedules and manpower planning
• Conduct performance reviews and provide coaching

3. Sales & Business Performance

• Monitor sales targets and KPIs
• Plan promotions or marketing activities
• Identify opportunities to increase revenue

4. Financial Control

• Manage budgets and expenses
• Monitor P&L, cost control, and stock wastage

5. Inventory & Procurement

• Oversee stock levels and ordering
• Liaise with vendors and suppliers
• Ensure proper inventory records

6. Compliance & Safety

• Ensure compliance with company policies and local regulations
• Maintain workplace safety, hygiene, and licensing requirements

7. Customer Service & Brand Standards

• Maintain service quality and customer satisfaction
• Handle escalated feedback professionally
• Uphold brand image and outlet presentation

8. Reporting & Administration

• Prepare weekly/monthly reports for management
• Manage documentation, licenses, and renewals
• Coordinate with HQ or other departments

LIVEIN (TH) CO., LTD.

Job Description

About the role

Are you an experienced Marketing Manager looking to take the next step in your career? LIVEIN (TH) CO., LTD.' is seeking a talented and driven Marketing Manager to join our team in Bangkok. As a full-time role, you will play a crucial part in driving the marketing strategy and execution for our growing travel and hospitality business.

What you'll be doing

• Developing and implementing comprehensive marketing plans to promote our services and drive customer acquisition and retention

• Managing the end-to-end marketing mix, including digital marketing, social media, advertising, partnerships, events and content creation

• Analysing market trends, customer data and campaign performance to optimise our marketing efforts

• Collaborating cross-functionally with the sales, operations and product teams to ensure marketing activities are aligned with business objectives

• Managing and mentoring a small marketing team to deliver high-impact campaigns

• Reporting on marketing KPIs and demonstrating the ROI of marketing initiatives

What we're looking for

• At least 5 years of experience in a marketing management role, ideally within the travel, hospitality or service industry

• Proven track record of developing and executing successful, integrated marketing strategies across digital and traditional channels

• Strong analytical skills and the ability to measure and optimise marketing performance

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Creative mindset with the ability to develop engaging content and campaigns

• Experience managing and developing marketing teams

• Familiarity with digital marketing tools and technologies

What we offer

At LIVEIN (TH) CO., LTD.', we are committed to creating a dynamic, collaborative and supportive work environment. You'll have the opportunity to grow your career, work with a passionate team, and be part of an innovative company shaping the future of travel and hospitality in Thailand. We offer competitive remuneration, performance-based bonuses, and excellent benefits including health insurance and professional development opportunities.

About us

LIVEIN (TH) CO., LTD.' is a leading provider of travel and hospitality services in Thailand. With a focus on delivering exceptional customer experiences, we operate a portfolio of hotels, tour packages and online travel booking platforms. Our mission is to make travel more accessible and enjoyable for both local and international guests. As a fast-growing, dynamic company, we are constantly seeking talented individuals to join our team and contribute to our success.

If you're excited to take on this challenging and rewarding role, we encourage you to apply now.

Jitsamrit Development Company Limited

Job Description

Responsibilities :

·        Lead, manage and develop the hotel operations team to meet performance targets and service

standards.

·        Provide strategic direction to operational departments including Front Office, Housekeeping, Food &

Beverage, Engineering, and Guest Services.

·        Ensure consistent execution of operational policies and procedures across departments.

·        Monitor guest satisfaction and service quality metrics, and drive improvement plans where necessary.

·        Respond to guest feedback and resolve guest issues promptly and professionally.

·        Oversee departmental budgets and financial performance, including forecasting and cost control.

·        Develop operational strategies to optimize profitability and enhance revenue.

·        Recruit, train, coach, and mentor staff to build a high-performance culture.

·        Conduct regular performance reviews and support career development initiatives.

·        Foster teamwork, motivation, and accountability within the operations team.

·        Identify operational inefficiencies and implement solutions to drive productivity improvements.

·        Ensure compliance with health, safety, and regulatory requirements.

·        Monitor adherence to brand standards, SOPs, and quality assurance processes.

·        Work closely with General Manager and department heads to align operational strategies with overall

business objectives.

·        Communicate operational goals, results, and expectations clearly to all team members.

Qualifications:

·        Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or related field

(preferred)

·        Minimum of 5–10 years of hotel operations experience, including supervisory/leadership roles

·        Strong leadership, communication, and interpersonal skills

·        Proven ability to manage complex operational issues and drive results

·        Knowledge of hotel management systems (PMS) and Microsoft Office Suite preferred

·        Ability to work under pressure and adapt to changing environments

·        Communicates well in English & Thai

·        Excellent organizational skills, communication skills, and problem-solving skills

Job Description

Employment Type: Full-time / 1-Year Contract (renewable based on performance)

Key Responsibilities

• Oversee and manage overall hotel operations to achieve service excellence, revenue growth, and profitability

• Develop and implement business strategies, operational plans, and budgets

• Ensure high standards of guest service across all departments including Front Office, Housekeeping, F&B, Engineering, and Sales

• Lead, coach, and develop department heads and hotel staff

• Monitor financial performance, control costs, and maximize revenue

• Prepare operational and financial reports for senior management

• Ensure compliance with hotel standards, safety regulations, and relevant laws

• Build strong relationships with guests, partners, and stakeholders

Qualifications

• Bachelor’s degree or higher in Hospitality Management, Business Administration, Tourism, or related fields

• Minimum 5 years of experience in hotel management at managerial or executive level

• Strong leadership, decision-making, and communication skills

• Solid knowledge of hotel operations, revenue management, and cost control

• Good command of English (additional languages are an advantage)

Benefits

• Bonus / performance incentives

• Social security and legal benefits

• Annual leave and public holidays

JIA RUI YIPIN RESTAURANT PTE. LTD.

Job Description

JIA RUI YIPIN is a growing restaurant focused on refined cuisine and exceptional guest experience. We are hiring a hands-on COO to lead business operations, drive revenue growth, improve operational efficiency, and build a scalable operating model for future expansion.

Key Responsibilities

• Own overall outlet performance: sales growth, profitability, service standards, and guest satisfaction.

• Develop and execute business plans, budgets, and KPIs; track performance and deliver results.

• Optimise daily operations (SOPs, manpower planning, training, quality control, and service flow).

• Lead brand and marketing execution (campaign planning, partnerships, social/content direction) to increase footfall and repeat customers.

• Support expansion readiness by standardising the “winning outlet model” and building repeatable processes.

Requirements

• Minimum 5 years of operations/management experience (F&B, hospitality, retail, or multi-site operations preferred).

• Strong commercial acumen: budgeting, margin/cost control, KPI management, and data-driven decision-making.

• Proven leadership in building high-performing teams (recruitment, training, scheduling, motivation).

• Strong execution skills in a fast-paced environment with end-to-end ownership mindset.

• Proficiency in English; Chinese is an advantage to liaise with Chinese-speaking stakeholders/customers (where applicable).

Interested Candidates

Please submit your application via MyCareersFuture with your updated resume and a brief summary of relevant achievements (operations turnaround, revenue growth, cost optimisation, team building).

Ca Concepts Pte. Ltd.

CA Concepts is made up of many exciting restaurants specializing in a range of cuisines such as Spanish, Latin American, and Australian-Italian. Interested applicants can apply to work at any of our restaurants! We are looking for passionate, loyal people with F&B experience who are able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as an Assistant Manager!

Some duties include but not limited to:

• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Take and schedule reservations, greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Benefits:

• 5 day work week

Parkview Hotel Services Ltd

Job Description

Hong Kong Parkview

We are seeking a high-calibre and experienced professional to join our team in the following role:

Technical Services Manager

Responsibilities:

• Manage a technical team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments

• Prepare and arrange budgets and control the expenses on E&M contracts

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Liaise and handle guest requests on technical related services

• Prepare technical reports/analysis for internal and external customers

• Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives

• Monitor the performance of sub-contractors and site staff

• Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives

 Requirements:

• Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline

• 5-8 years of relevant experience in hotel, clubhouse or property maintenance management

• REW Grade B

• Candidates with relevant professional membership is preferrable

• Honesty, high integrity and self-motivation are expected

• A good team player with excellent communication skills and well prepared to work under pressure

• Good command of both written and spoken English and Chinese

What We Offer:

• 5-day work week

• Medical plans

• Birthday leave

• Year-end double pay

• Duty meals

• Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)

• Career development opportunities

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview

Human Resources Department

88 Tai Tam Reservoir Road, Hong Kong

Confidential Fax No. 28123490

Email: recruit@hongkongparkview.com

(All data collected will be used for recruitment purpose only)

www.hongkongparkview.com

THE COFFEESHOP BY YAOWARAT PTE. LTD.

Job Description

1. Daily Operations Management: The F&B Manager supervises all food and beverage services, ensuring smooth operations in dining areas, bars, and event catering. 1
2. Staff Management and Training: They are responsible for recruiting, training, and supervising staff to maintain high service standards. Regular performance evaluations and ongoing training are essential. 2
3. Menu Planning and Development: Collaborating with chefs, the F&B Manager designs menus that cater to customer preferences and seasonal trends, balancing quality and profitability. 2
4. Budget Management: They prepare and manage budgets for the F&B department, ensuring effective cost control and maximizing profitability. 2
5. Inventory and Supplier Management: Monitoring inventory levels, managing supplier relationships, and implementing cost-control measures are crucial for minimizing waste and maximizing efficiency. 2
6. Customer Service Excellence: Addressing customer feedback and resolving complaints promptly is vital for enhancing guest satisfaction. The F&B Manager strives to create memorable dining experiences. 2
7. Compliance with Health and Safety Regulations: Maintaining high hygiene standards and ensuring compliance with health regulations is a critical aspect of the role, including regular inspections and staff training on safety protocols. 2
8. Strategic Planning: They formulate financial, catering, and marketing strategies to enhance the F&B department's performance and competitiveness in the market. 1
9. 4 Sources

• Leadership and Interpersonal Skills: Strong leadership abilities to manage and motivate staff effectively.
• Financial Acumen: Understanding of budgeting, cost control, and financial reporting.
• Customer Focus: A commitment to providing exceptional service and enhancing guest experiences.
• Problem-Solving Skills: Ability to address issues and implement solutions quickly and effectively.
  The role of an F&B Manager is crucial in the hospitality industry, as they play a significant part in driving the success of food and beverage operations while ensuring customer satisfaction and operational efficiency.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

About the Restaurant

Chef André Chiang is an award-winning chef, storyteller, mentor and game changer in the culinary arts realm who will be bringing his remarkable culinary vision to Raffles Hotel Singapore. Chef André has received numerous accolades across his illustrious career, including Asia’s Best Chef and industry recognition for his artistic culinary vision. Aimed at being a social and convivial space where guests are fully immersed in the dining experience, the new signature restaurant will present Chef André Chiang’s culinary philosophy and gastronomic mastery within the magnificent setting of the hotel’s new signature restaurant, housed in the elegant, neo-Renaissance Main Building.

Job Description

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining expectations and achieving set financial targets.

Main responsibilities include, but are not limited to, assisting the Restaurant Manager in developing a loyal following of local guests, maximising revenues, achieving financial and quality targets, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Supervises the daily operation and ensures sufficient manning coverage for operations.

• Works closely with the manager and to forecast sales, covers and payroll costs.

• Suggests initiatives to the manager that assist in incremental sales.

• Works closely with culinary, wine and bar team to ensure a smooth and wholesome F&B experience.

• Is consistently present in the operation during all meal periods.

• Maintains consistency in quality of food, beverage and service above all else.

• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.

• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. 

• Consistently adheres to timeline of deliverables.

• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.

• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.

• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).

• Assists outlet manager in controlling the requisitioning, storage and careful use of all operating equipment and supplies.

• Assists outlet manager in the revision and updating of the outlet SOP annually

• Takes full responsibility for residents and guests belonging in the restaurant.

• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.

• Promotes sales through direct guests’ contact.

• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

• Handles guest complaints and comments competently and swiftly.

• Leads the service team to personalise guest experience and in accordance with hotel standards.

• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

• To be able to increase our regular clientele by networking and obtaining repeat customers.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.

• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

• Drives the team to achieve common goals and builds strong team work, using the appropriate balance between supportive styles and discipline.

• Uses the performance review process to identify and develops talent for growth.

• Manages performance issues by using various coaching styles.

• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

• Performs colleague appraisals and executes disciplinary actions if required.

• Provides a level of Safety and Security for guests and colleagues.

• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

• Develops a loyal following with local guests.

• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

• Submits monthly sales analysis with improvement action plan.

• Uses revenue management tools to generate reports.

• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

• Guides the departmental orientation for new hires.

• Ensures that colleagues are aware of hotel rules and regulations.

• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Ensures that colleagues are adhering to private and confidentiality of guests or any other information of the hotel posted on social media or public.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

• Develops own knowledge and skills to grow as a leader.

• Ensures NEA rules and regulations are met and achieve. 

• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel or free-standing restaurant and bar environment, minimum of 2 year in similar position.

• Strong working knowledge of Microsoft Office.

• Oral and written fluency in English and an additional language.  

• Pre-opening experience preferred.

• Detailed knowledge of Food and Beverage different type of cuisine and culinary trends.

• Thrive in large scale operation and high volume quality operation.

• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.

• Service oriented with an eye for details, passion and innovative for Food & Beverage.

• Ability to work effectively and contribute in a team across divisional borders.

• Good presentation and influencing skills.

• Able to work and thrive within a culturally diverse environment.

• Flexible and able to embrace and respond to change effectively.

• Ability to work independently and has good initiative in dynamic environment.

• Self-motivated and energetic.

• Flexible and adaptable to different working locations.

• Inspiring and people person.

• Commitment to professional and brand values.

• Visionary - able to lead the team to continuous improvement.

• Innovates and set trends.

• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.

• Builds strong rapport and coordinates actions together with Restaurant General Manager and Restaurant Chef.

• Sense of urgency and able to priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

OUE Limited

OUE Limited is a leading real estate and healthcare group, growing strategically to capitalise on growth trends across Asia.

Job Description

What will I be doing?

As the Assisant Manager, Osteria Mozza, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high customer service focus by approaching your job with the customers always in mind.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Manage a portfolio of guests ensuring efforts are directed at capitalising all revenue generating opportunities.

· Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service.

· Actively seek verbal feedback from guests and team members at each service period.

· Make sure all guests’ requests and queries are responded to promptly and effectively while assisting on the floor each day.

· Ensure all standards for service delivery as identified in the Standard Operating Procedures Manual are consistently delivered throughout the department.

· Monitor standards through regular standards review checks.

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.

· Implement and follow-through with improvements identified, adjust progressively to fit operation needs.

· Prepare rosters, leave plan and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).

· Manage the departmental operation and acting where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.

What are we looking for?

· 2 to 4 years managerial position in celebrity chef, Michelin star restaurant operated in 5-star establishment or equivalent .

· Possess a valid food hygiene certificate.

· Upkeep with the fast moving F&B trend in the market.

· Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.

· Able to work under pressure and deal with stressful situations during busy periods.

· Outgoing personality.

· Strong knowledge on Italian and French wines.

· WSET certification or similar wine education is preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : General Manager (Hotel)

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the Warehouse Hotel. This role ensures exceptional guest experiences, strong financial performance, brand integrity, and effective management of all departments, including front office, housekeeping, food & beverage, sales & marketing, and maintenance. The GM acts as the hotel’s brand ambassador and drives a culture of excellence, creativity, and accountability.

Key Responsibilities

1. Operational Leadership

• Oversee all hotel operations to ensure smooth, efficient, and high-quality service delivery
• Establish and maintain service standards aligned with the hotel’s boutique/lifestyle positioning
• Ensure compliance with health, safety, licensing, and regulatory requirements
• Implement SOPs and continuously improve operational processes

2. Guest Experience & Brand Management

• Ensure an outstanding, personalized guest experience at every touchpoint
• Handle VIP guests, guest feedback, and service recovery personally when needed
• Protect and enhance the hotel’s brand identity, design ethos, and service philosophy
• Represent the hotel at industry, community, and mediaevents

3. Financial & Revenue Management

• Prepare and manage annual budgets, forecasts, and financial plans
• Monitor P&L performance, control costs, and maximize profitability
• Work with revenue management to optimize room rates, occupancy, and RevPAR
• Approve major expenditures and negotiate supplier contracts

4. Sales, Marketing & Business Development

• Drive room sales, F&B revenue, and ancillary income
• Collaborate with marketing teams on branding, PR, digital marketing, and partnerships
• Develop strategic alliances with travel agents, corporates and local business
• Identify new revenue opportunities aligned with the hotel’s concept

5. People Management & Culture

• Recruit, train, mentor, and lead department heads and staff
• Foster a positive, inclusive, and performance-driven workplace culture
• Conduct performance reviews and support staff development plans
• Ensure staffing levels, productivity, and labor costs are effectively managed

6. Asset & Facilities Management

• Oversee maintenance of the building, guest rooms, and public areas
• Ensure the unique warehouse architecture and design features are well preserved
• Plan and manage refurbishment or improvement projects when required

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)
• Minimum 8–10 years of hotel management experience, with 3–5 years in a senior leadership or GM role
• Experience in boutique, lifestyle, or luxury hotels strongly preferred
• Strong financial acumen and proven experience managing Budget and P&L
• Excellent leadership, communication, and problem-solving skills

JU FOI LAI

Job Description

Key Responsibilities

• Leadership & Strategy: Develop and implement business strategies, set goals, and oversee daily operations to meet objectives.
• Team Management: Recruit, hire, train, schedule, and evaluate employees; provide coaching and disciplinary action when needed.
• Performance & Development: Monitor performance, provide feedback, resolve conflicts, and create opportunities for employee growth.
• Operations: Manage budgets, control costs, ensure quality standards, and report on operational metrics and performance.
• Communication: Act as a liaison between staff and senior management, communicating expectations and business updates. 

Core Duties

• Staffing: Plan staffing levels, hire, onboard, and manage employee schedules.
• Goal Setting: Establish individual, team, and company goals, breaking down long-term objectives into actionable tasks.
• Resource Management: Oversee budgets, expenses, and ensure teams have necessary tools and supplies.
• Problem Solving: Address customer complaints, internal conflicts, and operational issues.
• Reporting: Prepare reports on team progress, performance, and financial metrics for executives. 

Essential Skills

• Strong communication, leadership, and interpersonal skills.
• Analytical abilities to interpret data and solve problems.
• Conflict resolution and coaching abilities.
• Organizational skills to manage tasks, schedules, and resources. 

DKS ONE PTE. LTD.

Job Description

Job Description & Requirements

1. Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department
2. Report to the Area Operations Manager on all operational, administration and HR matters, planning and implementation of projects and activities, recruitment, training and development of team, customers feedback and overall market environment
3. Possess great communication and organisational skills, with strong leadership skills to lead and motivate team members to perform and exceed customers’ expectations and needs.
4. Implement training plan/program/SOP/WSH, to build core competencies and skills of team members
5. Liaise and work closely with clients and business partners, understanding their preferences and expectations
6. Possess a Class 3 driving licences is advantage
7. 2 to 3 years’ experience in a managerial role in hospitality industry will be an advantage
9. Overseeing daily operations: You ensure all processes and tasks run efficiently. This includes identifying issues, finding ways to resolve them quickly and ensuring all staff members adhere to organisational policies and procedures.
10. Collaborating with other departments and teams: As an assistant manager, you collaborate closely with other managers and team leaders to ensure the completion of projects and initiatives on schedule and within budget.
11. Implementing strategies and policies: You collaborate with other managers and staff members to ensure that everyone understands the organisation's goals and objectives and knows how they contribute to achieving them. You also have a significant role in creating strategies and policies that support the company's vision.
12. Supervising and managing staff: This includes guiding and supporting employees, identifying issues and finding ways to resolve them. It also means ensuring that all staff members meet their performance targets.
13. Monitoring employee performance: The assistant manager may review employee performance data regularly. This is to identify any areas for improvement and collaborate with staff members on strategies for improvement.
14. Assisting with budgeting and financial planning: The assistant manager collaborates with other managers and team leaders to create budgets, monitor expenses and revenue and identify areas for cost savings. To effectively perform this duty, you require proficiency in financial planning and analysis.
15. Handling customer concerns: Assistant managers may oversee the handling of customer concerns. You may listen carefully to their concerns, investigate the issue and devise solutions that satisfy both parties.
16. Participating in meetings and presentations: Your employer may expect you to create and deliver presentations, contribute to discussions and provide feedback and input on organisational initiatives. To succeed in this duty, you require excellent communication and presentation skills.
17. Conducting research and analysis: Your job may entail collecting data, analysing trends and recommending improvements. In this role, you have excellent research and data analysis skills.
18. Ensuring compliance with legal and regulatory requirements: One of the primary responsibilities of an assistant manager is ensuring the organisation abides by legal and regulatory obligations. You stay current with regulation changes, train staff members and implement policies accordingly to guarantee that this occurs.

NUVE WAREHOUSE PTE. LTD.

Job Description

Job Description & Requirements

Profile

Job Title               : General Manager (Hotel)

Work Location : The Warehouse Hotel

The Warehouse Hotel sits along the Singapore River in a restored 1895 warehouse. Our curated, design - led rooms blend heritage with contemporary comfort, giving guest an experience grounded in culture and quiet luxury.

Job Summary

The General Manager is responsible for the overall leadership, strategic direction, and day-to-day operations of the Warehouse Hotel. This role ensures exceptional guest experiences, strong financial performance, brand integrity, and effective management of all departments, including front office, housekeeping, food & beverage, sales & marketing, and maintenance. The GM acts as the hotel’s brand ambassador and drives a culture of excellence, creativity, and accountability.

Key Responsibilities

1. Operational Leadership

• Oversee all hotel operations to ensure smooth, efficient, and high-quality service delivery
• Establish and maintain service standards aligned with the hotel’s boutique/lifestyle positioning
• Ensure compliance with health, safety, licensing, and regulatory requirements
• Implement SOPs and continuously improve operational processes

2. Guest Experience & Brand Management

• Ensure an outstanding, personalized guest experience at every touchpoint
• Handle VIP guests, guest feedback, and service recovery personally when needed
• Protect and enhance the hotel’s brand identity, design ethos, and service philosophy
• Represent the hotel at industry, community, and mediaevents

3. Financial & Revenue Management

• Prepare and manage annual budgets, forecasts, and financial plans
• Monitor P&L performance, control costs, and maximize profitability
• Work with revenue management to optimize room rates, occupancy, and RevPAR
• Approve major expenditures and negotiate supplier contracts

4. Sales, Marketing & Business Development

• Drive room sales, F&B revenue, and ancillary income
• Collaborate with marketing teams on branding, PR, digital marketing, and partnerships
• Develop strategic alliances with travel agents, corporates and local business
• Identify new revenue opportunities aligned with the hotel’s concept

5. People Management & Culture

• Recruit, train, mentor, and lead department heads and staff
• Foster a positive, inclusive, and performance-driven workplace culture
• Conduct performance reviews and support staff development plans
• Ensure staffing levels, productivity, and labor costs are effectively managed

6. Asset & Facilities Management

• Oversee maintenance of the building, guest rooms, and public areas
• Ensure the unique warehouse architecture and design features are well preserved
• Plan and manage refurbishment or improvement projects when required

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)
• Minimum 8–10 years of hotel management experience, with 3–5 years in a senior leadership or GM role
• Experience in boutique, lifestyle, or luxury hotels strongly preferred
• Strong financial acumen and proven experience managing Budget and P&L
• Excellent leadership, communication, and problem-solving skills

DOMESTIC MAID SPECIALIST

Job Description

Job Responsibilities

1. Oversee the daily operations of the bubble tea shop to ensure smooth and efficient store performance.

2. Manage, supervise, and train staff, including manpower planning, duty roster scheduling, and performance evaluation.

3. Ensure strict compliance with company Standard Operating Procedures (SOPs), including beverage quality, service standards, hygiene, and food safety regulations.

4. Set and achieve sales targets by monitoring store performance and analysing sales and cost data.

5. Manage inventory, stock ordering, and cost control to minimise wastage and optimise profitability.

6. Handle customer feedback, complaints, and operational issues professionally to maintain a high level of customer satisfaction and brand image.

7. Ensure proper maintenance of store equipment, cleanliness, and workplace safety in accordance with relevant regulations.

8. Coordinate with headquarters on promotions, new product launches, and operational initiatives.

1. Minimum 3 years of relevant working experience as a Store Manager / Assistant Manager in a bubble tea shop or food & beverage outlet.

2. Strong knowledge of bubble tea preparation processes and overall F&B store operations.

3. Proven leadership and people management skills with the ability to motivate and manage a team.

4. Good communication and interpersonal skills.

5. Able to work under pressure and adapt to a fast-paced environment, including shift work and peak hours.

6. Strong sense of responsibility with good service attitude and customer-oriented mindset.

7. Basic understanding of sales analysis, inventory management, and cost control.

8. Candidates with experience in chain or franchise F&B brands will be an advantage.