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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

House manager

6-Jan-2026
Private Advertiser | 57870SingaporeJurong East, West Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

House Manager

We are seeking an experienced and service-oriented House Manager to oversee the daily operations of a private luxury household in Singapore. This role is ideal for candidates with a strong hospitality background who are accustomed to delivering 5-star service standards.

Key Responsibilities:

  • Manage day-to-day household operations and schedules

  • Supervise household staff and external service providers

  • Coordinate maintenance, repairs, and vendors

  • Ensure high standards of cleanliness, organisation, and service

  • Support hosting of guests and family events

  • Maintain discretion and confidentiality at all times

Requirements:

• Minimum 5 years’ experience
• Background in housekeeping, hotels or resorts is welcome.
• High level of confidentiality, discretion, professionalism, and trustworthiness.
• Hands-on, proactive, and able to work independently with minimal supervision.
• Flexible, reliable, and service-oriented with strong organizational and time-management skills.
• Excellent interpersonal and communication skills; able to stay calm under pressure.
• Fluent in English, both written and spoken.
• Willingness to work flexible hours, including weekends.
• Ability to travel when required.

Salary will commensurate with experience.


Assistant / Director of Corporate Travel

6-Jan-2026
Momentus Hotel Alexandra | 59067SingaporeQueenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Momentus Hotel Alexandra

Managed by Momentus Hospitality, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create inspiring moments, Momentus Hotel Alexandra offers you great opportunities.


Job Description

Reporting to the Director of Commercial, the incumbent will play a vital part in driving sales and promoting the hotel's offerings to prospective clients.

Responsibilities

  • To be responsible for the management of a portfolio of clients within designated sales territory and/or market segments to maximise business opportunities within the defined sales territory.

  • To keep in close touch with market and advise Director of Commercial regarding on competitive pricing, promotion, products, etc.

  • To organise hotel and facilities familiarization tour for clients and potential customers. 

  • To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.

  • To put into motion all sales leads and implement programmes to win continued customer loyalty. 

  • To develop productive sales relationships with all existing and potential customers.  To manage key accounts effectively.

  • To participate in the preparation and submission of annual sales budget for management approval. and execution of approved sales budget.

  • To assist the Director of Commercial in the management of the department as well as all accounts and work relating to the department.

Requirements

  • Relevant tertiary qualification in hospitality, tourism or a related field

  • Minimum 3 years' of relevant experience in similar capacity.

  • Excellent communication and interpersonal skills with the ability to build strong relationships

  • Strong problem-solving and analytical skills, with a keen attention to detail


Manager

6-Jan-2026
SICHUAN CHEF PTE. LTD. | 59062SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

SICHUAN CHEF PTE. LTD.


Job Description

  • Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
  • Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
  • Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
  • Drive performance and sales levels improvements for all restaurants
  • Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
  • Schedule staff hours and assign tasks for service
  • Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Manager

5-Jan-2026
LAS VEGAS PTE. LTD. | 59108SingaporeEast Region
This job post is more than 31 days old and may no longer be valid.

LAS VEGAS PTE. LTD.


Job Description

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

Service Manager

5-Jan-2026
PARAGON COLLECTIVE PTE. LTD. | 59117SingaporeOrchard, Central Region
This job post is more than 31 days old and may no longer be valid.

PARAGON COLLECTIVE PTE. LTD.


Job Description

We are looking for someone who loves to interact with people, enjoy conversations on food and loves an active and exciting day at work!

As the restaurant service manager, you will provide an exceptional customer experience from the moment they enter the restaurant till they leave the restaurant feeling so satisfied with their meals and the service you have provided.

Job responsibilities:

  • Manage customers reservations through phone calls, whatsapp and messages
  • Provide exceptional customer service to diners, making their dining experience with you memorable and happy from the start to finish
  • Recommend diners drinks based on what they prefer
  • Explain the dishes to diners and ensure that their needs are well attended to
  • Able to think on your feet should any unexpected scenario arises and able to transform any unforeseen situation into a happy experience

Assistant Manager with Pici Central

4-Jan-2026
Rat Pack LC Limited | 57525Hong KongCentral and Western District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pici Central, our neighbourhood SoHo pasta bar along lively Aberdeen Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://pici.hk/our-philosophy/

Assistant Manager with Pici Causeway Bay

4-Jan-2026
Rat Pack LC Limited | 57528Hong KongCentral and Western District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pici Causeway Bay, our pasta hideaway in HK’s busiest retail and commercial district.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations

  • Provide training to the team to deliver the highest quality of service and sustain brand image

  • Implement marketing activities to drive sales and revenue for the restaurant

  • Control stocks for daily use in the restaurant to ensure service requirements are met

  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant

  • Manage and store vendors’ contracts and invoices

  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements

  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)

  • Monitor compliance with safety and hygiene regulations

  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry

  • Strong management skill with a positive mindset and friendly image

  • Understanding in MS Office

  • A team player who is reliable and dependable

  • Enthusiastic when serving guests

  • Excellent communication, interpersonal and leadership skills

  • Self-organised and details-oriented with a strong sense of responsibility

  • Good business sense and operational, administrative and social skills

  • Passion, determination and commitment for success in the F&B industry

  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants

  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!

  • Cash and credit card tips

  • Medical insurance

  • Birthday gift certificate

  • Referral bonus


Assistant Manager with The Optimist

4-Jan-2026
Rat Pack LC Limited | 57526Hong KongWan Chai, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Referral bonus

Discover more about your next adventure: https://theoptimist.hk

Director of Quality Excellence (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59138SingaporeMarina South, Central Region
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

Director of Quality Excellence (Conrad Singapore Marina Bay)

Job Number: HOT0C48I

Work Locations

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

We are part of Hilton, a leading global hospitality company that offers exceptional guest experiences across its brands, including Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision is to fill the earth with the light and warmth of hospitality.

Key Responsibilities
Quality Governance & Compliance
  • Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.
  • Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.
  • Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.
Guest Experience & Feedback Analysis
  • Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.
  • Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.
  • Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.
Process Optimization & SOP Management
  • Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.
  • Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.
  • Establish and maintain QA processes and documentation.
Training & Capability Building
  • Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.
  • Monitor team competency and readiness through audits, observations, and feedback loops.
  • Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.
  • Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.
  • Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.
  • Pilot innovative strategies to enhance personalization, engagement, and operational agility.
Financial & Strategic Impact
  • Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.
  • Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).
  • Align quality initiatives with ESG and sustainability goals where applicable.
Qualifications & Skills
Required
  • Bachelor’s degree in Hospitality, Business Analytics, or related field.
  • 8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.
  • Certified Lean Six Sigma Black Belt or equivalent.
  • Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.
  • Strong communication, facilitation, and cross‑functional leadership skills.
Preferred
  • Master’s degree in Operations, Data Science, or Business Management.
  • ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.
  • Experience in multi‑property, pre‑opening, or regional roles.
  • Recognized thought leadership in AI, Lean, or hospitality quality management.
Leadership Attributes
  • Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.
  • Analytical & Insightful: Translates complex data into clear, actionable strategies.
  • Innovative & Curious: Constantly explores new tools and methods to enhance guest experience.
  • Collaborative & Approachable: Builds trust and alignment across diverse teams.
  • Results‑Oriented: Sets clear goals, tracks progress, and celebrates success.
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

#J-18808-Ljbffr

Quality Manager

4-Jan-2026
Marriott International | 57884SingaporeSentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

• Coaches managers on adopting the Total Quality Management leadership style.

• Conducts monthly audit to ensure compliance with company and brand standards

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Directs property quality efforts to address critical customer requirements.

• Assists with regional and/or company-wide implementation of company best practices.

• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Managing Quality Tools

• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.

• Uses data collection methods to compile, display, track, and analyze defect trends.

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Analyzes issues and identifies trends.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Models service behaviors that meet or exceed guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Regional BD Manager Permanent

4-Jan-2026
UPS Asia Group Pte. Ltd. | 59152SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

UPS Asia Group Pte. Ltd.

UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight; the facilitation of international trade, and the deployment of advanced technology to more efficiently manage the world of business. Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide, employs 398,300 people globally, and operates a fleet of over 92,000 vehicles.


Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Regional Business Development (BD) Manager is responsible for the execution of the sales plan while ensuring profitable revenue for the business unit. He/she coaches, trains, and develops the Sales team (e.g.: BDO, Sales Reps) on sales and strategy techniques with a focus on execution.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Director of Quality Excellence (Conrad Singapore Marina Bay)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59163SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.

Key Responsibilities

Quality Governance & Compliance

•       Lead property-wide Quality Assurance meetings; consolidate findings from audits, Forbes criteria, and brand standards.

•       Conduct regular audits and walkthroughs; assign and track corrective actions with department heads.

•       Ensure full compliance with Hilton Brand Standards and Forbes Travel Guide criteria.

Guest Experience & Feedback Analysis

•       Analyze guest feedback from internal platforms and external review channels to identify trends and root causes.

•       Drive the Stay Experience Platform program; translate insights into actionable improvements across departments.

•       Own the Customer Preference Centre to enable hyper-personalized service and targeted upselling.

Process Optimization & SOP Management

•       Review and redesign SOPs to eliminate inefficiencies and elevate service delivery.

•       Coach department heads on Lean Six Sigma principles to streamline operations and enhance consistency.

•       Establish and maintain QA processes and documentation.

Training & Capability Building

•       Partner with HR and L&D to design and deliver training on QA, Forbes standards, and continuous improvement.

•       Monitor team competency and readiness through audits, observations, and feedback loops.

•       Prepare and lead Forbes and mystery audit simulations to ensure audit-readiness.

Innovation & AI Integration

•       Curate and govern a secure AI Prompt Library for service recovery, guest communication, and process improvement.

•       Leverage AI and analytics tools (e.g., Power BI, Copilot Studio) to build dashboards and track KPIs.

•       Pilot innovative strategies to enhance personalization, engagement, and operational agility.

Financial & Strategic Impact

•       Build ROI models for improvement initiatives; collaborate with Finance to embed savings into forecasts.

•       Track and report on quality-driven financial outcomes (e.g., RevPAR uplift, cost savings, guest retention).

•       Align quality initiatives with ESG and sustainability goals where applicable.

Qualifications & Skills

Required

•       Bachelor’s degree in Hospitality, Business Analytics, or related field.

•       8+ years of progressive experience in luxury hotel operations, including guest-facing and leadership roles.

•       Certified Lean Six Sigma Black Belt or equivalent.

•       Advanced proficiency in Microsoft Power BI, Copilot Studio, and data visualization tools.

•       Strong communication, facilitation, and cross-functional leadership skills.

Preferred

•       Master’s degree in Operations, Data Science, or Business Management.

•       ISO 9001 Lead Auditor, EFQM Assessor, or similar quality accreditation.

•       Experience in multi-property, pre-opening, or regional roles.

•       Recognized thought leadership in AI, Lean, or hospitality quality management.

Leadership Attributes

•       Executive Presence & Influence: Inspires confidence across all levels, from owners to frontline staff.

•       Analytical & Insightful: Translates complex data into clear, actionable strategies.

•       Innovative & Curious: Constantly explores new tools and methods to enhance guest   experience.

•       Collaborative & Approachable: Builds trust and alignment across diverse teams.

•       Results-Oriented: Sets clear goals, tracks progress, and celebrates success.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Operations Manager

4-Jan-2026
Artyzen Hospitality Group | 59178SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Artyzen Hospitality Group


Job Description

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

  • To keep the restaurants department functioning smoothly by ensuring that team members operate with peak efficiency through coordination, communication, leadership and cooperation.
  • Support the development and the execution of the concept of each of the different outlets.
  • Assist in the development of new ideas related to the re-invention of the local craftsmanship in each of the venues.
  • Work closely together with the Events and Support team and Kitchen as partners of the same F&B team, ensuring smooth and efficient service and creating memorable guest experiences.
  • Complete understanding and technical skills and knowledge in all aspects of food handling and beverage storage & making.
  • Ensure that all the outlets and meeting and events are managed efficiently according to the established concept statements (including décor, smell and music) and adhere to Company and Hotel Policies & Procedures and Standards.
  • Work with the culinary department on monitoring and analysing the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the menu pricing has the correct balance of price/product to ensure that neither price not value is a barrier to guest loyalty.
  • Use the Art of Service; be responsible for the whole guest journey in the F&B department.
  • Be a hands-on Manager and be present in the operation, especially during busy periods.
  • Ensure that all the F&B outlets are organized and perform their duties and maintain their areas and equipment in accordance with the company brand standards.
  • Work closely with the Hygiene and Stewarding Manager and check the execution of the policies regarding safety and hygiene (HACCP), and ensure kitchens and equipment are maintained in sanitary condition.
  • To handle all guest complaints, requests and inquiries on all hotel products and service.
  • Monitor and analyse the activities and trends of competitive restaurants, bars and other hotel’s meeting & events departments and ensure that the F&B team are fully aware what is happening in the market.
  • Review the analysis of all F&B orientated feedback websites and, evaluate guest satisfaction levels and advise Director of Restaurant and Bars the actions to be taken.
  • Implement and drive departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
  • Maintain current budgeted and forecasted revenues, payroll, and margins.
  • Work with the Assistant Restaurant Manager, Executive Chef and Chef de Cuisines to set the outlets’ objectives, targets, budgets and strategies for daily/monthly sales and cost control.
  • Other ad-hoc assignments and projects as needed.

Qualifications:

  • Minimum 5 years of experience in a managerial role in the F&B and Hospitality industry.
  • Knowledge of food and beverage service, including wine and cocktail service.
  • Strong leadership skills, with the ability to motivate and train staff.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Strong attention to detail and ability to maintain high standards.
  • Experience with scheduling and labor cost management.
  • Proficient in computer skills, including MS Office and restaurant POS systems.
  • Financial acumen and ability to manage budgets.
  • Good command of written and spoken English.
  • Passionate and enthusiastic with a positive ‘can-do’ attitude.

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

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Director, Lifestyle Brand Management - Asia Pacific

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59187SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

The Brand Management function is responsible for ensuring that Hilton’s global brands are compelling to owners and guests in the region. This means shaping Hilton’s lifestyle brands in ways that resonate with diverse regional markets, while keeping true to global positioning. The broader APAC Brands team includes a range of other functions, including ensuring hotels open on time, comply with brand standards, and have the tools to consistently deliver industry-leading guest experiences.

Hilton’s Lifestyle brands include Canopy by Hilton, Motto by Hilton, Curio Collection by Hilton, and Tapestry Collection by Hilton. These brands celebrate creativity, modern culture, and individuality, attracting a new generation of travelers who seek hotels that enable them to express themselves. The Director, Lifestyle Brand Management – APAC will be a passionate, creative leader who thrives on bringing unique narratives and distinctive experiences to life at scale. Critical to this role is the ability to understand the essence of Lifestyle and translate what is often intangible into clear direction for teams across diverse cultures.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Adapt Hilton’s global Lifestyle brands to owners and guests in the APAC region, balancing global consistency with regional relevance
  • Distill the intangible aspects of Lifestyle, such as design ethos, service style, and cultural energy, into clear and practical guidance that hotel and corporate teams across different cultures can understand and implement
  • Support the conversion of independent hotels into Collection properties, shaping each hotel’s existing character into a compelling narrative, brand pillars, and personality that elevates the guest experience
  • Work with hotels to craft compelling positioning and bring it to life through collateral, service rituals, and distinctive guest interactions
  • Identify and close capability gaps in how Lifestyle hotels operate; design and implement tools, training, and processes to address them
  • Partner with Hilton’s global Lifestyle design, F&B, and marketing teams to ensure best-in-class capabilities are deployed in APAC
  • Review hotel design, F&B, and property activations, giving clear feedback and guidance to ensure accurate execution
  • Work with cross-functional teams and hotels to drive greater owner preference, consumer awareness, and guest preference for Hilton Lifestyle brands and hotels in APAC
  • Engage across diverse APAC markets by visiting hotels, monitoring competitive landscapes, and adapting approaches to different cultural contexts.
  • Build strong relationships with internal and external stakeholders, navigating complex conversations in a heavily matrixed environment

How you will collaborate with others:

  • Work closely with Hilton Lifestyle brand leaders, design, and food & beverage as well as APAC development and operations to ensure Hilton Lifestyle brands are presented to potential owners and brought to life in hotels effectively
  • Partner with diverse hotel teams across Asia to bring Hilton Lifestyle Brands to life in the guest experience
  • Work with team members from independent hotels converting into the Collections brands to sharpen their unique narratives
  • Collaborate with Hilton Brand Marketing and Hilton Honors to embed Lifestyle priorities into enterprise campaigns and drive dedicated Lifestyle activations where appropriate

What are examples of projects you will take ownership of:

  • Lead regionalization projects to define APAC guest experiences and ensure attractive owner value propositions
  • Uncover the character behind an independent hotel by identifying hidden assets, creating a thematic direction, building the narrative and personality
  • Audit an existing Collection hotel recommending service, F&B, and collateral adjustments to improve its emotional appeal to guests
  • Develop and implement a Lifestyle Leadership Pipeline Program to strengthen talent and succession for brand-aligned leaders
  • Create and deliver playbooks, workshops, and presentations to help hotels translate strategy into execution
  • Plan and deliver brand activations and booths at development events, internal Hilton meetings, and external sales/trade shows

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

  • Bachelor’s degree required
  • 7+ years of brand, strategy, and/or hospitality experience preferred
  • Proficient English creative writing and verbal communication skills
  • Proficiency in creating PowerPoint presentations
  • Strong creative and storytelling capabilities
  • Analytical capabilities to identify relevant analyses needed and to make conclusions from data
  • Ability to guide execution of concepts that are hard to define, ensuring consistency of Lifestyle experiences across varied cultural contexts
  • Ability to travel up to 50%

It would be useful if you have:

  • Experience working in lifestyle and/or luxury brands
  • Experience working in the APAC
  • Awareness of global lifestyle trends and a passion for culture, design, and/or food & beverage 
  • Proficiency in Mandarin Chinese or Japanese to handle business communications in Greater China & Mongolia (GCM) or Japan, Korea & Micronesia (JKM) region


WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

Director of Operations

4-Jan-2026
Hilton Hotel | 57494ThailandMueang Chiang Rai, Chiang Rai
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Director of Operations oversees and directs all aspects of the hotel operational departments which includes, Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, Fitness Centre and other relevant operating departments. This role ensures that these departments are well run by focusing on maximizing revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings. He / she ensures the highest levels of customer satisfaction.  

What will I be doing? 

As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: 

  • Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 
  • In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 
  • Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service). 
  • Train and implement Hilton standards and related departmental regulations. 
  • Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 
  • Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.  
  • Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services. 
  • Manage all direct reports professionally, encouraging good teamwork and operations. 
  • Make or approve appropriate annual / quarterly / monthly budgets, targets and work plans for each direct report 
  • Conduct regular Operations meetings including all direct reports. 
  • Supervise team members’ performance and grooming daily. 
  • Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws. 
  • Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 
  • Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities). 
  • Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing. 
  • Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 
  • Evaluate competitors’ products and price policies twice a year. 
  • Ensure that VIP guests receive the care and service they deserve every day. 
  • Adhere to the hotel’s security and emergency policies and procedures. 
  • Assist the General Manager in all activities and functions related to the daily operations of the hotel.  
  • Complete relevant tasks assigned by the General Manager. 
  • Acting deputy in the General Manager’s absence. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 

What are we looking for? 

A Director of Operations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • Hospitality: Passionate about delivering exceptional guest experiences. 
  • Integrity: Do the right thing, all the time. 
  • Leadership: Strive to be leader in our industry and in our communities. 
  • Teamwork: A team player in everything you do. 
  • Ownership: Take ownership of your actions and decisions. 
  • Now: Operate with a sense of urgency and discipline. 
  • College degree or equivalent. 
  • At least 3 years of relevant experience. 
  • Experienced in the Hospitality, Travel or Leisure industry management. 
  • Proficient in English and Chinese to meet business needs. 
  • Proficient in Microsoft Office. 
  • Strong commercial acumen. 
  • Resourceful, creative and able to maintain flexibility. 
  • Experience in F&B and Rooms Management preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Shift Manager - Operations

21-Aug-2025
Hospitality Resources Inc | 57091 - Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Hospitality Resources Inc


Job Description

Key Responsibilities:

  • Direct and oversee all hotel operations during shifts to ensure guest satisfaction and safety.

  • Greets the VIP guests of the hotel. As directed by the Guest Services and Revenue Manager, Performs special services for VIP Guests.

  • Assists in VIP’s arrival and departure in absence of Front office supervisors.

  • Checks cleanliness of lobby, outlets, and public areas, checks the lights and orderly appearance of all the staff and their behavior.

  • Assist front office associates in case there will be a long que of check-in and check-out at the front desk.

  • Handles guest complaints, problem solving, disturbances, special requests and any other issues that may arise and other related problems and reports on the Guest Service and Revenue Manager.

  • Answers guests, inquires, handles complaints, and attends to the needs of the guests.

  • Must be able to perform the full night audit if needed.

  • Promotes and maintains good public relations.

  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Qualifications:

Education & Experience:

  • Diploma or degree in Hospitality Management or related field

  • 2+ years of experience in front office or hotel operations, with some leadership or supervisory experience

  • Previous experience as a Duty Manager, Shift Leader, or Front Office Supervisor preferred

Skills & Competencies:

  • Strong leadership and problem-solving abilities

  • Excellent communication and interpersonal skills

  • Ability to remain calm under pressure and manage conflicts effectively

  • Sound knowledge of hotel operations, front office systems, and service standards

  • Proficiency in hotel Property Management Systems

  • Strong organizational skills and attention to detail

  • Flexibility to work shifts, including evenings, weekends, and holidays

We Offer:

  • Salary is inclusive of Service Charge

  • Staff meals & uniform

  • Training & growth opportunities

  • Employee discounts on stays and dining

  • A welcoming, team-oriented work environment


Assistant Manager with Calle Ocho

19-Aug-2025
Rat Pack LC Limited | 57082 - Causeway Bay, Wan Chai District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Birthday gift certificate
  • Referral bonus

Discover more about your next adventure: https://www.calleocho.hk

Assistant Manager

19-Aug-2025
EBB & FLOW PTE. LTD. | 57147 - Katong, Central Region
This job post is more than 31 days old and may no longer be valid.

EBB & FLOW PTE. LTD.


Job Description

Introduction:

Located in a beautiful historic shophouse in the heart of Joo Chiat, our Spanish tapas concept strives to tell a heartwarming friendship story between our chefs through our dishes in the easygoing and warm neighbourhood.

Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence. If you're eager to be part of an innovative dining experience where every detail matters, come join a passionate team dedicated to creating memorable moments for all who walk through our doors.


Key Responsibilities:

  • Develop plans to source potential business and collaboration opportunities that improves guest experience and drive revenue

  • Assist the Restaurant Manager create a cohesive restaurant environment

  • Assist in setting business goals for the restaurant to manage expenses while also achieving revenue targets during P&L

  • Collaborating with the management and HQ teams to develop the brand and business

  • Oversee the daily operations of the restaurant, as well as the management of service and bar team members

  • Provide leadership and clear direction for the service team to ensure smooth restaurant operation through mentorship, professional guidance and on-the-job training

  • Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team

  • Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

  • Exceptional leadership and communication skills

  • Consistent track record of employment in hospitality-related leadership role

  • Strong business and people acumen including strategic planning, operation management, talent management

  • Unwavering passion in delivering the best possible experience to all who comes through our doors

  • Knowledge of Spanish cuisine and/or experience in a tapas or Mediterranean restaurant is a plus

Perks:

  • Birthday Leave

  • Staff Discounts

  • Medical & Dental Benefits


Assistant Hotel Manager

19-Aug-2025
Prime Residence Home Pte Ltd | 57110 - Queenstown, Central Region
This job post is more than 31 days old and may no longer be valid.

Prime Residence Home Pte Ltd


Job Description

Prime Residence Home Pte Ltd is hiring a Full time Assistant Hotel Manager role in Queenstown, Singapore. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Afternoon, Evening
    • Sunday: Afternoon, Evening
  • More than 4 years of relevant work experience required for this role
  • Expected salary: $2,800 - $3,300 per month

Assistant Duty Manager Duties and Responsibilities

Assistant Duty Managers (ADM) play a vital role in ensuring the smooth operation of a service apartment.

ADM will assist the Operation Manager with a wide range of tasks, with a focus on front desk operations, and customer service.

ADM duties and responsibilities include:

A.      Collaboration and teamwork

·         Ensuring guest rooms, public areas, and grounds are clean, well-maintained, and ready for guests

·         Assist in checking in / out of guests, processing payments, and maintaining accurate records.

·         Encourages and builds mutual trust, respect, and cooperation among the team environments

 

B.      Communication & Coordination skills

·         Timely and accurate planning of the work shift schedules taking into front office staffs off days and Annual Leave days

·         Monitoring guest feedback and making recommendations for improvements to the Operation Manager

·         Effectively cross departments communication in timely manner adapting to any changes of the operation

 

C.      Problem-solving skills

·         Handling customer complaints and issues in a timely and efficient manner

·         Handling any conflict situations in a professional manner to achieve the best possible outcome for all stakeholders involved

·         Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy

 

D.      Leadership & Organization Ability

·         Training and supervising front office staff, and ensuring adherence to company policies and procedures

·         Provide effective leadership and exemplary attitude in regards to ensuring Front Office operations are performed and carried out in a professional and positive manner

·         Act as a mentor to well-trained and well-maintained the team performance

 

E.       Integrity

·         Protecting the best interests of the company by being vigilant and alert in ensuring that no undesirable activities take place on premises

·         Ensure full compliance to operating controls, SOP’s, policies, procedures, and service standards

·         To undertake & completing any other assigned tasks or request by the management.

 

 

Requirements

Ø  A minimum Diploma in hotel management

Ø  At least 3-4 years' experience in hotel operations and management.

Ø  Excellent interpersonal communication skills.

Ø  Positive attitude, enthusiasm, and initiative.

Ø  Familiarity with the RMS, Excel, word, power point preferred

 

Salary : S$2,800.00 to S$3,300.00 (negotiable)

General Manager - Hilton Garden Inn Pattaya City

16-Aug-2025
Hilton Hotel | 57047 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

Hilton Overview:

With 24 world-class brands, in 140 countries and territories comprising more than 8400 properties, Hilton offers countless opportunities to delight. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world everyday. The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace awarded by Great Place to Work & Fortune.

Property Overview:

The Hilton Garden Inn Pattaya City is a soon-to-open hotel situated in northern Pattaya. It will be part of a mixed-use development alongside a neighboring residential tower. The property will offer 315 guest rooms, three restaurants, three bars, meeting facilities, a fitness center, and a swimming pool.

Role Description:

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

1. Champion Business Excellence

  • Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.

  • Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel

  • Stay ahead of market trends and seize new opportunities

2. Lead with Vision

  • Inspire a culture of excellence by providing strong leadership to all team members.

  • Monitor and develop team member performance, particularly the executive team and department heads

  • Foster a workplace where every team member thrives and contributes to the property’s collective goals

3. Elevate Guest Experience

  • Manage operations with a keen eye for detail

  • Monitor guest feedback and implement improvements as necessary to exceed guest expectations

  • Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

  • Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures

  • Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5. Quality Assurance

  • Guarantee the highest standards of hotel upkeep, safety and guest satisfaction

  • Conduct regular inspections to ensure compliance with quality and brand standard requirements

  • Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

  • Build strong rapport with hotel owners through proactive and on-going communication

  • Serve as a primary liaison between hotel owners and corporate entities

Role Requirements:

  • Previous Hotel General Management / Director of Operations experience, preferably with resorts in SEA region  

  • Prior experience in pre-opening 

  • Strong knowledge and experience in F&B and C&E  

  • Success in driving commercial returns and revenue

  • Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team

  • Outstanding communication and negotiation skills with a customer-first mindset

  • Solid grasp of financial management principles and experience in budgeting and forecasting

  • Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hiton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Assistant Delighted To Serve Manager25132206

16-Aug-2025
Marriott International | 57058 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

service crew, assistant manager

15-Aug-2025
EATALIA PTE. LTD. | 57131 - Clementi Central, West Region
This job post is more than 31 days old and may no longer be valid.

EATALIA PTE. LTD.


Job Description

For a reputable Italian cafe and pizzeria located at 6 Clementi road,

we are looking for a great talent to join our team.

the perfect candidate must be:

  1. Local, Permanent Resident

  2. No Smoker and No drinker

  3. Able to work on split shift (10;30-2pm and 5:30-10pm)

  4. atleast 2 years of experience in F&B line

  5. team player, able to multitask, with pleasing personality

Offering:

  1. nice working environment

  2. training

  3. company apron

  4. 2 meals per day

  5. tips sharing

  6. career opportunity

  7. 1 day and a half off day


Director of Residences and Heart of House Operations^

15-Aug-2025
Rosewood Hotels (Hong Kong) Limited | 57036 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Rosewood Hotels (Hong Kong) Limited


Job Description

Essential duties and responsibilities:

  • Instigate and maintain high morale and motivation of associates through leadership and ensure that teamwork and loyalty development within the housekeeping and residence

  • Participate in the preparation of the hotel’s annual goals.

  • Assist in preparing the residence and housekeeping departments’ budget and Capex

  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the department and the hotel

  • Assist with managing the performance of the residences and housekeeping team, ensure the team deliver the highest quality and Rosewood brand service standards to consistently meet and exceed all guests’ expectations

  • Continuously strive for new thoughts and ideas to improve and strengthen the residence and housekeeping team

  • Monitor contracts of the outsource vendors and quality of work

Requirements:

  • Minimum 5 years’ relevant experience in a sizeable luxury hotel with at least 3 years in similar capacity

  • Proven managerial abilities in people management, strategic planning and decision making

  • Highly organized, result-oriented with exceptional customer service and interpersonal skills

  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form

  • Previous working experience in Asia-Pacific is an advantage


Hotel Operation Manager

14-Aug-2025
Private Advertiser | 57007 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

About the role

Are you an experienced Hotel Operation Manager looking for an exciting new challenge? We are seeking a talented Hotel Operation Manager to join their team in the vibrant city of Bangkok, Thailand. In this full-time role, you will play a pivotal part in ensuring the smooth and efficient running of our hotel operations, contributing to the overall success of the business.

What you'll be doing

  • Oversee all day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance

  • Manage and lead a team of dedicated hospitality professionals, providing guidance, support, and training to ensure exceptional customer service

  • Implement and monitor operational policies and procedures to maintain high standards of quality and efficiency

  • Analyse performance data and identify areas for improvement, implementing strategies to enhance the guest experience

  • Collaborate with other department heads to coordinate cross-functional activities and streamline operations

  • Ensure compliance with all relevant industry regulations and health and safety standards

  • Contribute to the development and execution of the hotel's strategic business plan

What we're looking for

  • Minimum of 5 years' experience in a similar Hotel Operation Manager or Senior Supervisory role within the hospitality industry

  • Proven track record of successfully leading and managing a high-performing team

  • Ability to pivot quickly and take on new responsibilities

  • Excellent problem-solving, decision-making, and critical thinking skills

  • Strong commercial acumen and the ability to optimize operational efficiency and profitability

  • Excellent communication and interpersonal skills, with the ability to effectively liaise with guests, staff, and stakeholders

  • Proficient in using hotel management software and data analysis tools

  • Fluency in English, both written and verbal, is essential

What we offer

  • Competitive salary and performance-based bonus structure

  • Comprehensive benefits package, including health insurance, retirement contributions, and paid time off

  • Dynamic and supportive work environment with a focus on work-life balance

About us

We are a rapidly expanding hospitality group with a growing portfolio of unique and innovative hotel brands across Southeast Asia. Our mission is to redefine the guest experience by delivering exceptional service, world-class amenities, and a strong commitment to sustainability. Join us in this exciting journey and help shape the future of the hospitality industry.

Apply now to become our next Hotel Operation Manager.

Assistant Manager with Pirata Group

14-Aug-2025
Rat Pack LC Limited | 57038 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

Rat Pack LC Limited


Job Description

We’re now looking for a dynamic Assistant Manager to join Pirata Group. 

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

  • Ensure smooth implementation and execution of the restaurant operations
  • Provide training to the team to deliver the highest quality of service and sustain brand image
  • Implement marketing activities to drive sales and revenue for the restaurant
  • Control stocks for daily use in the restaurant to ensure service requirements are met
  • Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  • Manage and store vendors’ contracts and invoices
  • Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  • Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

  • 3+ years experience in hospitality industry
  • Strong management skill with a positive mindset and friendly image
  • Understanding in MS Office
  • A team player who is reliable and dependable
  • Enthusiastic when serving guests
  • Excellent communication, interpersonal and leadership skills
  • Self-organised and details-oriented with a strong sense of responsibility
  • Good business sense and operational, administrative and social skills
  • Passion, determination and commitment for success in the F&B industry
  • Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

  • 50% discount at all our restaurants
  • Guaranteed inc incentive scheme – the teams make our venues successful and are rewarded in line with its performance!
  • Cash and credit card tips
  • Medical insurance
  • Referral bonus

Discover more about us: https://piratagroup.hk/

Director of Experience

14-Aug-2025
Angsana Laguna Phuket Hotels | 57017 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Angsana Laguna Phuket Hotels


Job Description

Angsana is a hotel brand of Banyangroup that caters to the modern traveller seeking style and authenticity. Comprising contemporary and chic retreats, Angsana is designed to create and deliver vibrant enlivening experience for guests at work and at play. Angsana exudes the spirit and conscience of its environment, while offering a strong sense of individuality infused with our Asian heritage. Facilities and services are focused on enabling guests to draw the most of every moment.

Angsana Laguna Phuket is located in scenic Bang Tao Bay, Phuket’s most coveted resort address. Just 20 minutes from bustling Phuket Town and the Phuket International Airport, lies the contemporary beachfront resort with unrivalled access to the emerald waters of the Andaman Sea.

Job Purpose:
Responsible for leading and overseeing the entire guest experience journey, ensuring alignment with the brand's standards, LQA requirements, and service KPIs. This role contributes strategically as part of ExCom, while directly supervising the Guest Experience team and working cross-functionally to deliver an exceptional guest journey.
Job Knowledge

1. Years of related experience
At least 8 years in guest service or quality management in luxury hospitality.
2. Education/qualifications
Bachelor’s degree in hospitality management or related field.

Essential Job Skills
Strong leadership and team development abilities.
Proficient in LQA and Luxury brand standards.
Analytical thinking and strategic planning skills.
Excellent communications in English, other languages are an advantage.
Advanced guest complaint handling and service recovery skills.
Desirable Job Skills
Experience in high – End hotel or resort environments.
Familiarity with guest feedback platforms (ReviewPro, NSP and Internal complaint)
Comfortable with cross-Functional leadership and matrix environments.

Physical Requirements
Pleasant appearance, healthy condition, full faculties for guest interaction
Communication

Good communication skills. Interact with colleagues.
Excellent interpersonal skills. Required to interact with the international profile of guests.
High-level interpersonal skills and influence across all departments and guest levels
Good command of the English language.

- Salary & Service charge
- Annual Year End Bonus
- Duty Meal at Associate Cafeteria
- Uniform & Laundry
- Associate Bus with air-condition
- Group life & Health Insurance
- Outpatient Medical Fee (10% of annum salary)
- Annual Health Examination
- Laguna Central Clinic
- Provident Fund (5% of basic salary)
- Associates Saving Co-Operative
- Long Service Award
- Non Sick Leave Record award
- Wedding Gift & Honeymoon Treat
- Childbirth Gift with Paternity Leave
- Funeral Allowance & Compassionate Leave
- Ordination/Haji Leave (15 days/year)
- Complimentary Stay at Banyan Group & Angsana Properties
- Career Opportunities for Transfers in Banyan Group

สมัครผ่านทางอีเมล์หรือสามารถเข้ามาสมัครโดยตรงที่โรงแรมอังสนาลากูน่าภูเก็ต โดยผู้สนใจสามารถส่งประวัติส่วนตัว (Resume) พร้อมรูปถ่ายปัจจุบัน ผ่านทางอีเมล์ได้ที่ Ranuka.p@groupbanyan.com , Jirawat.Seatan@groupbanyan.com
สอบถามข้อมูลเพิ่มเติมติดต่อ 076-358500

รูปภาพ

Angsana Laguna Phuket Hotels

10 Moo 4 Srisoonthorn Road, Cherngtalay, Amphur Talang, Phuket 83110 Thailand

ติดต่อ: HR

Tel: 076362300

Email: Ranuka.P@angsana.com

Email: Jirawat.Seatan@angsana.com

Website: www.angsana.com

Hotel Operation Manager (Parkchong) - (ID: 681849)

14-Aug-2025
PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd. | 57013 - Nakhon Ratchasima
This job post is more than 31 days old and may no longer be valid.

PERSOLKELLY HR Services Recruitment (Thailand) Co., Ltd.


Job Description

Job Description

Guest Experience

·       Oversee the entire guest journey, from check-in to check-out, ensuring a consistently high standard of service.

·       Continuously seek opportunities to enhance service quality to increase occupancy, boost guest satisfaction, and encourage repeat bookings.

Staff Supervision

·       Manage key operational departments, including HR, Stock, Inventory, Purchasing, Kitchen Staff, Housekeeping, and Maintenance.

·       Ensure all staff are effectively trained, motivated, and performing to a high standard.

·       Foster a positive and productive work environment that supports team development and operational efficiency.

Budget Management

·       Develop and monitor department budgets to control costs without compromising service quality.

·       Identify areas for cost savings and operational improvements while ensuring all spending contributes to overall profitability.

Compliance & Safety

·       Ensure the hotel operates in accordance with health, safety, environmental, and industry-specific regulations.

·       Lead initiatives to improve sustainability, energy efficiency, and environmental responsibility in line with modern consumer expectations.

Operational Oversight & Detail Management

·       Maintain constant oversight of all hotel operations to ensure high standards are consistently met across all departments.

·       Pay close attention to every detail—from room cleanliness and maintenance to lobby appearance and staff presentation—to uphold the brand's quality and reputation.

Regularly inspect facilities, review procedures, and proactively identify areas for improvement or immediate action.


MUST

  • Bachelor’s degree in hospitality management, Business Administration, or a related field.

  • 3-5 years of proven experience in luxury hotel operations or hospitality management.

  • Highly detail-oriented, with a keen eye for presentation, cleanliness, and guest touchpoints across all service areas.

  • Demonstrated experience in luxury hospitality environments, with a strong sense of refined service standards and guest expectations

  • Strong leadership, communication, and interpersonal skills.

  • Solid understanding of budgeting, financial planning, and cost control.

  • Knowledge of health, safety, and environmental compliance standards.

  • Strong problem-solving skills, with the ability to remain calm under pressure and resolve guest or operational issues swiftly and discreetly

  • Good command in English


Wellness Manager (Pre-Opening)

14-Aug-2025
Accor Asia Corporate Offices | 57003 - Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Nestled in the lush hillside of Surin Beach, Navera Phuket – MGallery Collection is a sanctuary of timeless elegance, inspired by Phuket’s rich Sino-Portuguese heritage and the romantic spirit of ocean voyages.
Positioned above one of the island’s most pristine beaches, this all-suite and villa resort offers discerning travelers a private escape into serenity, cultural richness, and heartfelt hospitality.

Guests are welcomed into the Sino Lodge — a graceful blend of heritage mansion and yacht deck — before embarking on a journey through carefully curated culinary, wellness, and leisure experiences. From Riviera House, a Mediterranean coastal-inspired dining destination, to Junsai, an immersive Japanese grill, and the refined French charm of Marcele Bistro, Navera Phuket delivers moments of connection and coastal indulgence.

Rooted in nature, design, and authenticity, Navera is more than a resort — it is a destination that captures the spirit of exploration and relaxation. Whether enjoying panoramic villa views, a floating breakfast, or a bespoke spa ritual inspired by the island’s tin-mining legacy, each stay becomes a timeless voyage.

Join us at Navera Phuket and be part of an inspiring journey at the heart of Surin Beach — where elegance, culture, and discovery meet.


Job Description


  • Lead Spa & Wellness Operations: Oversee all daily spa and wellness functions, ensuring a serene, luxurious, and flawlessly maintained environment aligned with LQA standards.

  • Design Holistic Guest Experiences: Curate bespoke wellness journeys combining traditional therapies, modern innovations, and personalized consultations to elevate guest well-being.

  • Build and Develop High-Performing Teams: Recruit, train, and mentor therapists and wellness professionals, ensuring exceptional service delivery, skill development, and guest personalization.

  • Maintain Hygiene & Facility Standards: Enforce impeccable hygiene, safety, and ambiance across spa treatment rooms, lounges, and fitness areas to uphold five-star standards.

  • Drive Financial Efficiency: Manage departmental budgets, control costs, optimize treatment pricing, and monitor KPIs to enhance profitability while maintaining luxury standards.

  • Promote Wellness Branding & Partnerships: Lead wellness marketing efforts, collaborate with guest experience and PR teams, and build strategic partnerships with renowned practitioners and sustainable product suppliers.


Qualifications


  • Proven experience in leading spa, fitness, and holistic programs, preferably in Thailand or Asia.
  • Skilled in designing tailored treatments, fitness programs, and wellness experiences based on guest needs and trends + LQA.
  • Strong ability to manage and inspire therapists, trainers, and wellness practitioners, fostering excellence.
  • Deep understanding of wellness marketing, promotions, and guest engagement strategies.

Additional Information


Wellness is a journey, and you will be its architect. Overseeing the spa, fitness center, yoga, and holistic therapies, you’ll craft transformative experiences that restore balance and elevate well-being. From curating bespoke treatments to leading a team of wellness experts, every moment you shape will inspire rejuvenation, relaxation, and an unparalleled sense of luxury.

Pasticceria Cova Manager

12-Aug-2025
BOONLAPO COMPANY LIMITED | 56958 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BOONLAPO COMPANY LIMITED


Job Description

Job description: Must be A European (preferably Italian)

Pasticceria Cova is a renowned, historic Italian pasticceria (pastry shop) and confetteria (confectionery), deeply rooted in Milanese tradition since 1817 and now part of the LVMH group. It is known for its exquisite pastries, chocolates, coffee, and sophisticated ambiance. A Pasticceria Cova Manager holds a pivotal role in upholding this legacy of excellence and delivering a premium customer experience.


Job Summary: Must be A European (preferably Italian)

The Pasticceria Cova Manager is responsible for the overall operational excellence, financial performance, and brand integrity of the Pasticceria Cova establishment. This role requires a blend of strong leadership, operational acumen, a deep appreciation for high-end patisserie and hospitality, and a commitment to maintaining the esteemed heritage of Cova. The manager will lead a team to deliver an exceptional customer experience, ensure the highest quality of products, and drive business growth while adhering to Cova's luxurious standards.


Key Responsibilities:

1. Operational Management:

  • Daily Operations: Oversee all daily aspects of the pasticceria, including front-of-house (cafe, retail) and back-of-house (kitchen, production, storage) operations.

  • Quality Control: Ensure all products (pastries, cakes, chocolates, coffee, savory items) meet Cova's stringent quality, presentation, and taste standards. Conduct regular checks and tastings.

  • Inventory & Supply Chain: Manage inventory levels of raw materials, finished products, and packaging. Oversee ordering, receiving, and storage to minimize waste and ensure freshness. Maintain strong relationships with suppliers.

  • Health & Safety: Implement and enforce strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes) within the pasticceria. Ensure a clean and safe environment for both customers and staff.

  • Equipment Maintenance: Oversee the proper functioning and maintenance of all kitchen equipment, display cases, coffee machines, and other operational tools. Schedule preventative maintenance and repairs.

  • Store Presentation: Ensure the visual merchandising and overall ambiance of the pasticceria consistently reflect Cova's luxurious brand image, including display of products, cleanliness, and decor.


2. Team Leadership & Development:

  • Recruitment & Onboarding: Recruit, interview, and onboard new team members, including pastry chefs, baristas, servers, and retail staff.

  • Training & Coaching: Develop and implement comprehensive training programs for all staff on product knowledge, customer service, sales techniques, operational procedures, and brand history. Provide ongoing coaching and performance feedback.

  • Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage and efficiency, while adhering to labor budgets.

  • Performance Management: Conduct regular performance reviews, identify areas for improvement, and implement disciplinary actions when necessary.

  • Motivation & Morale: Foster a positive, collaborative, and highly motivated work environment. Promote teamwork and a strong service culture.

  • Conflict Resolution: Effectively handle employee relations issues and conflicts.


3. Customer Experience & Sales:

  • Service Excellence: Champion exceptional customer service, ensuring every customer interaction is sophisticated, attentive, and memorable, aligning with Cova's reputation for luxury hospitality.

  • Customer Relationship Management: Build and maintain strong relationships with regular clientele. Handle customer feedback, inquiries, and complaints promptly and professionally to ensure satisfaction.

  • Sales & Revenue Growth: Drive sales through effective merchandising, promotions, and upselling techniques. Analyze sales data to identify trends and opportunities for growth.

  • Event Management: Oversee and coordinate catering orders, special events, and custom cake requests, ensuring seamless execution and customer satisfaction.


4. Financial Management:

  • Budgeting & Forecasting: Assist in developing annual budgets and sales forecasts.

  • Cost Control: Monitor and control operational costs, including labor, food costs, and supplies, to ensure profitability. Implement cost-saving measures without compromising quality.

  • Reporting & Analysis: Prepare regular financial reports, analyze sales and expense data, and identify areas for improvement or growth.

  • Cash Handling: Oversee cash management, point-of-sale (POS) systems, and daily reconciliation.


5. Brand Management & Marketing:

  • Brand Ambassador: Act as a brand ambassador for Pasticceria Cova, embodying its values of elegance, tradition, and quality.

  • Local Marketing: Collaborate with marketing teams to implement local marketing initiatives, seasonal promotions, and events that enhance brand visibility and attract new customers.

  • Market Awareness: Stay informed about local market trends, competitor activities, and customer preferences to adapt strategies as needed.


Required Skills & Qualifications: Must be A European (preferably Italian)

  • Experience: Minimum of 3-5 years of proven experience in a managerial role within a high-end bakery, pastry shop, luxury F&B establishment, or hospitality environment. Experience with Italian patisserie is highly advantageous.

  • Education: A degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred.

  • Leadership: Strong leadership, team-building, and motivational skills with a proven ability to lead and develop a diverse team.

  • Customer Service: Exceptional customer service orientation with a strong understanding of luxury client expectations.

  • Communication: Excellent verbal and written communication skills in [local language] and English. Knowledge of Italian is a plus.

  • Financial Acumen: Solid understanding of financial management, budgeting, inventory control, and POS systems.

  • Operational Excellence: Proven ability to manage complex operations, maintain high standards of quality, and ensure efficiency.

  • Problem-Solving: Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

  • Attention to Detail: Meticulous attention to detail in all aspects of product quality, store presentation, and operational procedures.

  • Passion for Patisserie: A genuine passion for high-quality pastries, confectionery, and the Cova brand heritage.

  • Flexibility: Ability to work flexible hours, including weekends, holidays, and evenings, as required by the business.


General Manager

12-Aug-2025
Aqua & Flames Limited | 56976 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Aqua & Flames Limited


Job Description

About the job

The ideal candidate will have experience leading a team and managing the daily operation of the business.

Responsibilities

  • Develop and drive the sales and profit of one of the Hong Kong’s top restaurant
  • Ensure the Company’s standards of cuisine are maintained at highest level
  • Manage and lead a team of 70+ staff to deliver first class dining experience
  • Develop, implement and deliver annual plan and monthly results
  • Implement internal monitoring system to optimize the cost, wastage and resources utilization
  • Work with Events Sales Team to organize events and promotional activities
  • Collaborate with Marketing team to develop and implement the marketing activity plans
  • Ensure Company standards and statutory ordinances are adhered to in terms of food quality, customer service, hygiene, work safety and staff management
  • Lead and motivate key operation heads to develop and plan periodic, seasonal and festive menus from concept to implementation
  • Develop and support professional customer relationship

Qualifications

  • Manager with a proven successful track record with a restaurant
  • Demonstrated ability to lead
  • Comfort working with budgets, payroll, revenue and forecasting
  • Strong communications skills

We offer

  • 5-day work week
  • Birthday leave and a celebration allowance
  • Employee discount to be used across the Group’s outlets
  • On-job training and opportunities for growth

Loyalty Manager

12-Aug-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 56955 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Front Office
  • Loyalty Manager (1) New
  • Guest Service Expert (1)

Human Resources

Food & Beverage

Loss Prevention
  • Loss Prevention Supervisor (1)
Engineering
  • Chief Engineer (1)

Disability person (ผู้พิการ)

รายละเอียด

รายละเอียด
- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

11 ส.ค. 68

Publications Manager

12-Aug-2025
Zipcode Limited | 56959 - Phra Khanong, Bangkok
This job post is more than 31 days old and may no longer be valid.

Zipcode Limited


Job Description

Dib Bangkok is seeking an experienced individual to assume the role of Publications Manager. In this role, you will work closely with Assistant Director and with a number of external individuals and organizations, ranging from text and image contributors, graphic designers and other contractors, to artists and their relevant estates, foundations, and institutions. The ideal candidate will possess excellent editorial skills, a proven track record in publication management in arts and culture organizations, knowledge and experience in multilingual collaboration, and a deep passion for contemporary art.
 


Job Responsibilities:

•       Develop and maintain the Dib house-style for all contributors and editors to follow.

•       Manage the editorial process for all public-facing texts, ensuring high standards of accuracy, quality, and consistency.

•       Collaborate with curators, educators, other staff, and external contributors through the editorial and/or translation process.

•       Coordinate with the Director to follow the production schedule for all publications and maintain timely delivery and adherence to deadlines.

•       Liaise with graphic designers, printers or technology developers, and other vendors to bring publications to the final stage. E.g. If there are proofing rounds, this position will directly communicate and work with them.

•       Edit, copyedit, and proofread content for various museum publications ensuring quality and accessibility of style.

•       Liaise with the curatorial, education, and marketing teams to gather information and insights for publications.

•       Manage image copyright clearance as necessary.

 

Qualifications:

•       Bachelor’s degree in Publishing, Communications, Art History, English, or a related field.

•       At least 5 years of experience in publishing, editing, or a related field, preferably in the field of arts and cultures.

•       A keen interest in the arts and museum fields.

•       Exceptional writing, editing, and proofreading skills.

•       Strong project management and organizational abilities.

•       Proficiency in publishing software and tools such as Adobe Creative Suite, Microsoft Office Suite, etc.

•       Knowledge of digital publishing platforms and content management systems is a plus.

•       Ability to work collaboratively and manage multiple projects simultaneously.

•       Attention to detail and commitment to quality.

•       Creative and resourceful thinker with excellent problem-solving skills.

•       Ability to work under pressure and meet tight deadlines.

•       Excellent interpersonal and communication skills.

Assistant to Hotel Managing Director

12-Aug-2025
KHAO SOK DISCOVERY CO.,LTD. | 56950 - Phuket
This job post is more than 31 days old and may no longer be valid.

KHAO SOK DISCOVERY CO.,LTD.


Job Description

Position: Assistant to Hotel Managing Director
Location: KhaoSok Discovery Groups - MORE Patong Hotel / Khaosok Boutique Camps&Hideaway
Employment Type: Full-time

Responsibilities:

  • Provide administrative and operational support directly to the Managing Director.

  • Assist in coordinating daily schedules, meetings, and travel arrangements.

  • Prepare reports, presentations, and meeting notes.

  • Liaise between the Managing Director and various departments to ensure smooth communication and workflow.

  • Follow up on assigned tasks and projects to ensure deadlines are met.

  • Handle confidential information with discretion.

  • Support in strategic planning and execution of hotel projects or events.

  • Assist in guest relations or special requests as assigned by the MD.

Qualifications:

  • Male/Female, aged 35–40 years.

  • Master’s degree in Business Administration, Hospitality Management, or related fields.

  • Previous experience in a similar role within the hospitality industry is an advantage.

  • Excellent command of English (spoken and written).

  • Strong organizational, multitasking, and time management skills.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and email communication.

  • Professional appearance and service-minded attitude.

  • Ability to work under pressure and handle multiple priorities.

Benefits:

  • Competitive salary based on experience.

  • Annual leave and public holidays.

  • Staff meals and uniform provided.

  • Other benefits according to company policy.

How to Apply:
Send your CV with a recent photo to: khaosokdiscovery.hr@gmail.com
For more details, please call: 076-521857

Hotel Manager

12-Aug-2025
KHAO SOK DISCOVERY CO.,LTD. | 56951 - Phuket
This job post is more than 31 days old and may no longer be valid.

KHAO SOK DISCOVERY CO.,LTD.


Job Description

Job Title: Hotel Manager
Location: MORE Patong Hotel, Phuket Thailand
Employment Type: Full-time

Job Summary:

Khaosok Boutique Camps is seeking a dedicated and experienced Hotel Manager to oversee daily operations, ensure guest satisfaction, and maintain high service standards. The ideal candidate will be responsible for supervising staff, coordinating activities, and ensuring a smooth and enjoyable experience for all guests.

Key Responsibilities:

Guest Experience & Customer Service

  • Ensure a welcoming and exceptional guest experience from check-in to check-out.

  • Handle guest inquiries, special requests, and complaints in a professional manner.

  • Monitor guest feedback and implement improvements to enhance customer satisfaction.

Operations & Facility Management

  • Oversee the day-to-day operations of the resort, ensuring cleanliness, safety, and efficiency.

  • Ensure all accommodations and facilities are well-maintained and meet quality standards.

  • Coordinate with housekeeping and maintenance teams for timely room preparation and repairs.

Team Supervision & Training

  • Supervise and support resort staff, including front desk, housekeeping, and service teams.

  • Provide training to staff on hospitality standards, customer service, and resort policies.

  • Motivate the team to deliver outstanding service and maintain a positive work environment.

Administrative & Financial Duties

  • Monitor reservations, occupancy rates, and room allocations.

  • Assist in budget management, cost control, and resource allocation.

  • Oversee inventory and ordering of supplies needed for daily operations.

Activity & Event Coordination

  • Assist in organizing and coordinating guest activities, excursions, and special events.

  • Collaborate with tour operators and local vendors to enhance guest experiences.

Requirements:

  • Previous experience in hospitality, resort, or hotel management.

  • Strong leadership, communication, and problem-solving skills.

  • Ability to work in a fast-paced environment and handle multiple responsibilities.

  • Customer-oriented mindset with excellent interpersonal skills.

  • Proficiency in English (Thai language skills are a plus).

  • Flexibility to work shifts, weekends, and holidays as needed.

Benefits:

  • Competitive salary

  • Accommodation and meals provided

  • Career growth opportunities

  • Staff discounts on resort activities


Benefits:

  • Competitive salary

  • Accommodation and meals provided

  • Social security benefits (after a 3-month probation period)

  • 1 day off per week

  • Annual leave (after completing 1 year of service)

  • 15 public holidays per year (after completing 6 months of service)

  • Career growth opportunities


Resort Manager

9-Aug-2025
Sunlight Hotels and Resorts | 57096 - Palawan, Mimaropa
This job post is more than 31 days old and may no longer be valid.

Sunlight Hotels and Resorts


Job Description

Job Responsibilities:

  • Resort/Resident managers are responsible for the day-to-day operations of a resort or hotel.

  • Oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, and front office.

  • Create and ensure that there is an existing standard process flow in the operations for property guidelines.

  • Responsible for supporting and ensuring compliance protocols and procedures created by shared services departments such as Finance, HR & Security, Sales, Marketing, and IT and have it implemented consistently in the property.

  • Coordinates with Sales and Marketing the promotion and future events.

  • Oversee employees during daily sales, operations, and maintenance of the resort.

  • Conduct a surprise inspection of the guest's room and all other resort areas for cleanliness and to ensure that the resort protocols are being followed.

  • Handles guest complaints promptly and professionally; solicits feedback and comments.

  • Marketing, and advertising, maintaining the budget, maintaining customer service, along accommodating the needs of guests.

  • Lead and encourage staff to reach goals, all while implementing the resort's policies and regulations to maintain a safe and healthy environment for guests and staff.

  • Monitors, analyze, and control all labor and inventory costs. This includes preparing the appropriate monthly reports, charts, and schedules to ensure that budgets are met or exceeded while quality is maintained and improved.


Director of Operations-TLSZX

9-Aug-2025
Langham Hotels International Ltd | 56932 - Tin Shui Wai, Yuen Long District
This job post is more than 31 days old and may no longer be valid.

Langham Hotels International Ltd


Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.    
 

Located at the heart of the commercial and retail hub in Futian, Guangdong province, China – The Langham, Shenzhen conveys time-honored traditions and five-star luxury in a modern, vibrant city. Comprising 352 enchanting rooms and suites with innovative amenities, exceptional space, and Langham’s legendary service with poise, the hotel stands out as an epitome of modern luxury, elegance, and a heaven of refined sophistication.

运营总监全面负责酒店餐饮部、工程部和安保部的运营管理,确保高效运营、卓越服务和业务盈利,以实现酒店的整体目标。   
  • 餐饮运营管理
  • 工程管理
  • 安保管理
  • 酒店日常运营管理
  • 质量标准管控
  • 人才培养与发展
  • 维护公共关系
  • Connect 大使
  • 15-20年酒店工作经验,其中8-10年担任高级管理职位;
  • 国际酒店集团工作经验,8-10年服务于豪华物业;
  • 大学或研究生学历,或同等专业酒店培训背景。
  • 高度的市场意识和创业思维;
  • 快速、系统的决策能力和分析能力;
  • 出色的领导能力,擅长高质量酒店运营;
  • 独立工作能力,能承受压力;
  • 良好的授权和人际交往能力,具备收益管理技能。

Assistant Director, People Development

7-Aug-2025
Accor Asia Corporate Offices | 56854 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


About SO/ Bangkok

Located in the vibrant capital of exotic Thailand, SO/ Bangkok combines modern dynamism with classic wonder in a true meeting of East and West. With 237 rooms and suites, the urban luxury design hotel offers themed accommodations created around the Five Elements - Water, Earth, Wood, Metal, and Fire. Inspired and innovative, SO/ Bangkok is an iconic landmark of design and a masterpiece of collaboration by Thailand’s top five designers and world renowned fashion designer Monsieur Christian Lacroix.  

An exciting selection of innovative restaurants and bars showcase the very best in refined dining in a variety of relaxing ambiences. SO/ Bangkok commands a prime central location where anything is possible, from contemporary high-rises to traditional Buddhist temples, from bustling street markets to ritzy upscale shopping complexes, from notorious nightlife to a gourmet’s choice of dining.


Job Description


Assistant Director, People Development

The Assistant Director, People Development will be responsible for managing the learning process within the hotel. He/ She will ensure that all learning and development activities are completely aligned with the culture, Ennismore values, strategy, and the hotel. He/ She is a partner in the quality process of the hotel.

PRIMARY RESPONSIBILITIES

Enhance luxury customer satisfaction through the appropriate training and development plans for hotel team members.

To be responsible for planning, coordinating and conducting training analysis and hotel training programs in order to enhance the quality of service of team members as well as to improve the performance and efficiency of team members.

Analyze and identify the needs and resources

  • Conducts an annual training needs analysis including both generic and job skills in coordination with the Heads of Departments and Department trainers and prepare annual training plan for Director of People & Culture and General Manager to review.
  • Incorporates the hotel’s training plan within the Business Plan of the hotel
  • Coordinates with the department managers to help identify training opportunities for team members.
  • To assist department heads in the selection and training of department trainers.
  • To have a monthly meeting with a minute taken with the hotel and department trainers to obtain the feedback for future improvement and to coordinate functions and activities with other department heads and department trainers.
  • Identify internal and external training resources and optimizes the budget
  • Incorporates customer information as part of the strategy
  • Understands the impact of the key components of a successful hotel: Team members, customers, owners, and profit.
  • Coordinates with each Department Head to plan hotel training budget for each year
  • ESG, Green key project leader.

Qualifications


Requirements

  • Possess a Bachelor’s degree
  • Have a minimum of 5 years of relevant experience
  • Be able to conceive and develop leadership / learning and development strategies and plans in line with organisational strategy, and implement them to achieve desired objectives
  • Good presentation, facilitation and verbal communication skills

Additional Information


Benefits:

  • Life & Health insurance
  • SSO
  • Duty Meals
  • Provident fund
  • Heartist Card

Coffee Manager

7-Aug-2025
Lalco Holdings | 56862 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Lalco Holdings


Job Description

Job Description:

Coffee Plantation Management (Main responsible):

ü  Oversee the daily operations of the coffee farm to ensure high yield and quality.

ü  Supervise planting, harvesting, processing, and storage of coffee.

ü  Implement sustainable and modern agricultural practices.

ü  Manage farm workers and ensure compliance with safety and labor standards.

ü  Coordinate with the accounting and procurement team for farm expenses and equipment.

Coffee Trading & Business Development (Optional):

ü  Analyze coffee trading opportunities, including profit margins, inventory turnover, and market cycles.

ü  Execute daily trading activities including product selection and portfolio execution.

ü  Monitor market trends to inform pricing and sourcing decisions.

ü  Conduct in-depth sales and performance analysis on a weekly, monthly, and seasonal basis.

ü  Develop both short- and long-term business strategies to optimize profitability.

Desired Experience and Skills includes:

ü  Bachelor's degree (or higher) in Agriculture or a closely related field.

ü  Minimum 5 years of experience in coffee plantation management.

ü  Strong leadership and team management skills.

ü  Good understanding of sustainable and commercial farming practices.

ü  Ability to travel domestically and internationally as required.

ü  Strong problem-solving, planning, and organizational skills.

ü  Proficiency in Lao or English (both preferred).

 

Qualification: Agriculture, or related fields.

Working location: PAKSE-Champasack Province, Lao PDR (with domestic and international travel).

Working time: from Monday to Saturday morning, from 8am to 5pm.

Report to owner.

General Manager - Hotel

7-Aug-2025
BHIRAJ BURI GROUP | 56877 - Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

About the role

The General Manager (GM) is responsible for the strategic leadership, operational excellence, and financial performance of a 3.5–4-star lifestyle hotel designed for living, working, and socializing. This tech-centric property serves digital nomads, remote workers, corporates, and urban explorers under a hybrid CoLive, CoWork, and F&B-driven model. The GM will ensure seamless guest experiences by integrating hospitality with productivity and sustainability through cutting-edge systems and a self-service mindset.


What you'll be doing

1. Strategic & Operational Leadership

  • Lead all hotel operations including Rooms (CoLive), F&B, Event Spaces, and CoWorking zones.

  • Establish and monitor performance standards for service delivery, sustainability, and guest satisfaction.

  • Work closely with key stakeholders on pre-opening and CapEx planning (e.g., IT infrastructure, hotel systems).

2. Guest Experience & Service Design

  • Champion a tech-driven, self-serve model that aligns with customer-centric principles.

  • Eliminate unnecessary processes to streamline productivity and guest autonomy.

  • Create a welcoming, inclusive, and vibrant hotel community where guests can talk, share, and build meaningful connections.

  • Curate regular community-driven events, networking sessions, workshops, and casual meetups to encourage interaction among guests.

  • Collaborate with event organizers and local partners to offer programming that blends work, lifestyle, and local culture.

3. Financial & Business Performance

  • Manage budgets and optimize OpEx across all functions.

  • Drive revenue growth from rooms, F&B, event rentals, memberships, and partnerships.

  • Utilize data from systems to improve profitability and guest engagement.

4. Team & Stakeholder Management

  • Recruit, develop, and lead a multilingual, cross-functional hotel team.

  • Oversee training, performance, and staff alignment with service standards.

  • Manage relationships with key partners including OTAs, local tour agencies, loyalty providers, and event organizers.

5. Marketing, Sales & Channels

  • Support digital marketing and direct online booking platform performance.

  • Work with influencers, podcasters, and cross-brand collaborations to increase visibility.

  • Foster B2B and B2C relationships to drive occupancy and space utilization.


What we're looking for

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field.

  • Over 7 years of experience in hotel or lifestyle property management with at least 3 years in a GM role or Business Development Director.

  • Proven track record in launching or managing hybrid hospitality models (e.g., co-living, co-working, F&B) is advantage.

  • Excellent leadership, financial acumen, and stakeholder management skills.

  • Entrepreneurial mindset and comfortable in fast-paced, evolving environments.

  • Passionate about travel, remote work trends, and digital nomad communities.

  • Strong understanding of marketing, influencer partnerships, and modern sales channels.

What we offer

  • Competitive salary and bonus structure.

  • Comprehensive benefits package, including health insurance and provident fund.

  • Opportunities for career advancement and professional development.

  • Supportive and collaborative work environment.

About us

BHIRAJ BURI GROUP is a leading property development and investment company in Thailand, with a diverse portfolio that includes hotels, residential, and commercial properties. We are committed to delivering exceptional experiences and creating sustainable value for our customers, partners, and communities. As an employer, we pride ourselves on fostering a culture of innovation, collaboration, and continuous improvement.

Apply now to join our dynamic team and help shape the future of the hospitality industry.

Manager- Grissini

7-Aug-2025
Grand Hyatt Hong Kong | 56869 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Grand Hyatt Hong Kong


Job Description

Summary

Grissini, named after its famous freshly baked bread sticks, is a Hong Kong dining institution, located in the icon Grand Hyatt Hong Kong, offering refined authentic flavors from the Campania region, attended by a warm and outgoing service team, where guests can fully immerse themselves into the restaurant’s vibrant atmosphere.

We are looking for a dynamic leader to take ownership of this restaurant, who knows how to put “fun into fine” and focuses on the needs of our guests and associates, while driving the business through amazing guest experiences.

What you will do:

  • Create a service culture of storytelling and creating memorable guest experiences
  • Nurture and evolve our Customer Relationship
  • Champion a marketing plan and lead changes in line with trends
  • Drive the financial performance of the restaurant
  • Provide direction, leadership and training to team members
  • Lead inclusively
  • Co-create Grissini’s experience
Qualification

What you should have:

  • Be passionate and knowledgeable about Italian dining culture, food and wine
  • Be driven to exceed guests’ expectations
  • Be a natural leader who knows how to have fun at work whilst being attentive and hospitable effortlessly
  • Preferably previous working experiences in a Michelin-starred restaurant
  • Love what you do

​​​​​​​What we offer:

  • Care: A supportive and caring environment where diversity and inclusion are embraced
  • Development: Immense learning opportunities to equip and grow yourself
  • Well-being: Prioritize well-being and bring positivity at work and in life

qulity manager

7-Aug-2025
POLYGON PRECISION INDUSTRIAL (THAILAND) CO., LTD. | 56874 - Mueang Chonburi, Chon Buri
This job post is more than 31 days old and may no longer be valid.

POLYGON PRECISION INDUSTRIAL (THAILAND) CO., LTD.


Job Description

About the role

Polygon Precision Industrial (Thailand) Co., Ltd. is seeking an experienced Quality Manager to join our team. As a Quality Manager, you will be responsible for overseeing and improving the quality control processes within our manufacturing facility located in Mueang Chonburi, Chon Buri. This is a full-time position that plays a crucial role in ensuring the high standards and continuous improvement of our products.

What you'll be doing

  1. Developing and implementing quality control policies, procedures and systems to maintain product quality

  2. Conducting regular inspections and audits to identify areas for improvement

  3. Analysing quality data and generating reports to track and measure performance

  4. Collaborating with production teams to address quality issues and implement corrective actions

  5. Providing training and guidance to production staff on quality control best practices

  6. Ensuring compliance with relevant industry regulations and internal quality standards

  7. Identifying opportunities for process improvements and driving continuous quality enhancement

What we're looking for

  1. Minimum 5 years' experience in a quality management role within the manufacturing or production industry

  2. Strong understanding of quality control principles, methodologies and tools

  3. Proficient in data analysis, problem-solving and root cause analysis

  4. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

  5. Ability to work independently and lead quality improvement initiatives

  6. Familiarity with relevant industry regulations and quality standards

  7. Degree in Engineering, Quality Management or a related field

  8. Priority will be given to those holding quality-related certificates. like Six Sigma

  9. Professional injection molding industry quality procedure audit

  10. Fluent in English

What we offer

At Polygon Precision Industrial (Thailand) Co., Ltd., we are committed to providing a supportive and rewarding work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Join our team and be a part of our continued growth and success.

Apply now to become our next Quality Manager and contribute to the quality excellence of our products.

Resort Manager 4 / Asst.Resort Manager 1

7-Aug-2025
C.S. & N Shipping Co., Ltd. | 56885 - Phra Khanong, Bangkok
This job post is more than 31 days old and may no longer be valid.

C.S. & N Shipping Co., Ltd.


Job Description

ตำแหน่ง : Resort Manager 4 / Asst.Resort Manager 1

รายละเอียด

Experience in Front office back ground.

แผนก:

Management

จำนวน:

5 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Khun Note

อีเมล์:

chanwit.i@collectivehospitality.com

เบอร์ติดต่อ:

0944360088

ลงประกาศเมื่อ:

02 ส.ค. 66

สวัสดิการ

Company provide;
- Salary
-2 days off
-SSO
-Group Insurance

วิธีการสมัคร

Send CV

Outlets Manager25126856

7-Aug-2025
Marriott International | 56856 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hotel General Manager

7-Aug-2025
Destination Hospitality Management | 56866 - Phuket
This job post is more than 31 days old and may no longer be valid.

Destination Hospitality Management


Job Description

Job Title: General Manager – Hotels

Location: Hiring for various properties across Thailand

Company: Collective Hospitality

About Collective Hospitality

Collective Hospitality is one of the fastest-growing lifestyle hospitality companies in the world, with a portfolio that includes leading brands like Slumber Party Hostels, Bodega Hostels, and Socialtel. We are redefining travel by offering unique, immersive, and community-driven experiences across Asia. Our properties are social hubs where guests come not just to stay but to connect.

Position Summary

As a General Manager (GM), you will be responsible for the overall operations, performance, and guest experience of your assigned property/properties. The ideal candidate is a dynamic leader with strong operational acumen, a passion for hospitality, and a proven ability to lead high-performing teams in fast-paced, culturally diverse environments.

Key Responsibilities:
Operational Leadership

  • Lead all day-to-day hotel operations to ensure guest satisfaction, profitability, and brand compliance

  • Ensure all departments (Front Office, Housekeeping, F&B, Maintenance, Events) function effectively and efficiently

  • Maintain high levels of hygiene, safety, and service quality in line with company standards

Team Management

  • Recruit, train, and manage property staff to deliver outstanding guest experiences

  • Foster a positive and inclusive team culture with strong communication and staff development

  • Conduct regular performance reviews and set clear KPIs for all departments

Guest Experience

  • Uphold Collective Hospitality’s brand ethos: vibrant, communal, and experience-driven

  • Handle guest feedback, complaints, and conflict resolution proactively and professionally

  • Lead initiatives that enhance the guest journey and create lasting memories

Financial & Business Management

  • Develop and manage annual budgets, forecast performance, and control costs

  • Drive occupancy, average daily rate (ADR), and revenue per available room (RevPAR)

  • Oversee inventory, purchasing, vendor relations, and cost efficiency

Sales, Marketing & Events

  • Work with central marketing and local teams to implement marketing strategies, social media promotions, and brand campaigns

  • Collaborate on event planning, community engagement, and partnerships that drive traffic and visibility

  • Actively seek local partnerships and business development opportunities

Compliance & Standards

  • Ensure compliance with local laws, labor regulations, health and safety standards

  • Uphold brand guidelines and SOPs across all departments


Qualifications:

  • Minimum 5 years’ experience in a managerial role in hospitality (preferably hotels or hostels)

  • Strong background in operations, budgeting, and team leadership

  • Familiarity with the Asia travel market and cultural adaptability

  • Experience with lifestyle or boutique hospitality brands is a plus

  • Strong verbal and written English; additional Asian languages

  • Proficiency with hotel management systems (PMS), Google Workspace, and general tech tools

  • Energetic, entrepreneurial, and hands-on approach to management


Restuarant Manager

7-Aug-2025
The Yamu Co. Ltd. | 56889 - Thalang, Phuket
This job post is more than 31 days old and may no longer be valid.

The Yamu Co. Ltd.


Job Description

ตำแหน่ง : Restuarant Manager

รายละเอียด

.

แผนก:

Food & Beverage

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

People & Culture Department

อีเมล์:

careers.pointyamu@comohotels.com

เบอร์ติดต่อ:

076360100

ลงประกาศเมื่อ:

08 ก.ค. 68

สวัสดิการ

- Service Charge (เซอร์วิสชาร์จ)
- Provident Fund (กองทุนสำรองเลี้ยงชีพ)
- Annual Vacation, start 10 days/year (วันหยุดพักร้อน เริ่มต้นที่ 10 วันต่อปี)
- Group Insurance (ประกันกลุ่ม)
- Social Security (ประกันสังคม)
- Staff Uniform (เครื่องแบบพนักงาน)
- Day off 2 days/Week (วันหยุด 2 วัน/สัปดาห์)
- Public Holiday 16 days (วันหยุดนักขัตฤกษ์ 16 วัน)
- Staff Meals (อาหาร)
- Complimentary stay 3 nights/year (ที่พักโรงแรมในเครือ 3 คืนต่อปี)
- COMO training (ฝึกอบรมตามแผนของ COMO Hotels & Resorts)
- Transportation (รถรับส่งพนักงาน)

วิธีการสมัคร

Please send your application to careers.pointyamu@comohotels.com or visit our website at https://www.comohotels.com/en/careers
Only shortlisted applicants will be contacted.

ACE Assistant Manager

6-Aug-2025
Amway (Thailand) Limited | 56840 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Amway (Thailand) Limited


Job Description

Responsibility:

Organize training to provide knowledge about products and other training to partners and members.

  • Coordinate with the product management department.
  • Study and understand the product and training content
  • Prepare information and training materials
  • Be a lecturer in training
  • Arrange training schedules.
  • Create training courses/special projects.
  • Providing expert speakers to be special speakers.
  • Control and manage training budget.
  • Coordinate with related departments for booking training
  • Plan training.
  • Coordinate with vendors to organize training.
  • Book a hotel/training location.
  • Prepare training equipment and media.

Educate partners and members about responsible products.

  • Coordinate with various departments to disseminate information in related media
  • Seek accuracy information from the head office (Ada - America) and/or external agencies and experts
  • Answer partners & Members ‘s questions about Amway products

Assistant Loss Prevention Manager

6-Aug-2025
Marriott International | 56833 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

A true beachfront resort on Phuket's southwestern coast.

On a secluded cove against a canvas of sand and sea in Thailand, Le Méridien Phuket Beach Resort offers bold new discoveries with our top-rated facilities for land and water adventures, a rejuvenating spa, inspired cuisine, and forward-thinking services that exceed our guests' desires. The resort's 416 rooms and 54 luxury suites blend the creative and the elemental with authentic Thai accents in a soothing tropical setting. Style coupled with superb amenities allows for a stay of limitless exploration and renewal on the beach.

All rooms and suites at the resort offer unique views. Sixty-seven percent (316) offer either pool or ocean views.

HUMAN RESOURCES DEPARTMENT
  • Staff Bus Driver (1)

FRONT OFFICE DEPARTMENT

SALES&MARKETING (Phuket Based)

KITCHEN DEPARTMENT
  • Pastry Chef (1) New

Food & Beverage

LOSS PREVENTION

รายละเอียด

-

แผนก:

LOSS PREVENTION

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR Department

อีเมล์:

recruitment.phuketbeach@lemeridien.com

เบอร์ติดต่อ:

076370100

ลงประกาศเมื่อ:

01 ส.ค. 68

Hotel Manager.25126017

6-Aug-2025
Marriott International | 56843 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

• Reviews financial reports and statements to determine how Operations is performing against budget.

• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

• Strives to maintain profit margins without compromising guest or employee satisfaction.

• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

• Strives to improve service performance.

• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

• Ensures core elements of the service strategy are in place to produce the desired results.

• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

• Establishes a vision for product and service delivery on property.

• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

• Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

• Observes service behaviors of employees and providing feedback to individuals and/or managers.

• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Stays knowledgeable of leadership talent in the property.

• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Manager25126713

6-Aug-2025
Marriott International | 56844 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director of Experience

5-Aug-2025
Angsana Laguna Phuket Hotels | 56822 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Angsana Laguna Phuket Hotels


Job Description

Angsana is a hotel brand of Banyangroup that caters to the modern traveller seeking style and authenticity. Comprising contemporary and chic retreats, Angsana is designed to create and deliver vibrant enlivening experience for guests at work and at play. Angsana exudes the spirit and conscience of its environment, while offering a strong sense of individuality infused with our Asian heritage. Facilities and services are focused on enabling guests to draw the most of every moment.

Angsana Laguna Phuket is located in scenic Bang Tao Bay, Phuket’s most coveted resort address. Just 20 minutes from bustling Phuket Town and the Phuket International Airport, lies the contemporary beachfront resort with unrivalled access to the emerald waters of the Andaman Sea.

HUMAN RESOURCE DEPT.

Sales & Marketing

Front Office
  • Director of Experience (1) New

F&B KITCHEN DEPT.

F&B SERVICE DEPT.

Job Purpose:
Responsible for leading and overseeing the entire guest experience journey, ensuring alignment with the brand's standards, LQA requirements, and service KPIs. This role contributes strategically as part of ExCom, while directly supervising the Guest Experience team and working cross-functionally to deliver an exceptional guest journey.
Job Knowledge

1. Years of related experience
At least 8 years in guest service or quality management in luxury hospitality.
2. Education/qualifications
Bachelor’s degree in hospitality management or related field.

Essential Job Skills
Strong leadership and team development abilities.
Proficient in LQA and Luxury brand standards.
Analytical thinking and strategic planning skills.
Excellent communications in English, other languages are an advantage.
Advanced guest complaint handling and service recovery skills.
Desirable Job Skills
Experience in high – End hotel or resort environments.
Familiarity with guest feedback platforms (ReviewPro, NSP and Internal complaint)
Comfortable with cross-Functional leadership and matrix environments.

Physical Requirements
Pleasant appearance, healthy condition, full faculties for guest interaction
Communication

Good communication skills. Interact with colleagues.
Excellent interpersonal skills. Required to interact with the international profile of guests.
High-level interpersonal skills and influence across all departments and guest levels
Good command of the English language.

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