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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marriott International

Job Description

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Barceló Coconut Island

Job Description

Barceló Coconut Island

Job Description

RONGTAI TRADITIONAL CHINESE THERAPY CENTER

Job Description

Job Description
Oversee all daily operations of the massage spa, including scheduling appointments, managing staff and providing customer service.
Develop and implement policies and procedures to ensure optimal customer satisfaction and staff efficiency.
Supervise and train massage therapists, receptionists, and other employees.
Prepare monthly budgets and financial reports.
Maintain inventory of supplies, equipment, and products.
Monitor customer feedback and respond promptly to complaints.
Stay up-to-date on industry trends and develop innovative marketing strategies to promote the spa’s services.
Handle customer inquiries and complaints in a professional manner.
Ensure compliance with all local, state, and federal regulations pertaining to the spa.
Monitor the cleanliness of the facility, including lobby, massage rooms, and bathrooms.

Accor Asia Corporate Offices

Job Description

Iconic Marjorie Hotel, a Tribute Portfolio Hotel

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: RM1,500 - RM5,000 per month
• This is an immediate start position

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

The Laguna Resort & Spa Nusa Dua Bali ( St. Regis Resort )

Job Description

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities

We are seeking talented and experienced Spa Therapists to join our Spa team here in Mandai Rainforest Resort by Banyan Tree. Our therapists will be our ambassadors to uphold Banyan Tree’s standard of excellence by delivering outstanding spa treatments, and providing personalized, high-quality treatments amidst in the luxury of our Spa treatment rooms

Key Responsibilities

• Treatments – To provide a full spectrum of spa treatments including body massages, body treatments, body wraps etc. In doing so, you would use Banyan Tree’s range of high-quality products and techniques, with the aim of providing our guests with an exceptional and memorable experience
• Spa Operations – you will ensure that our Spa lives up to the standards benefitting our brand by ensuring the cleanliness and presentation of the premise.  This includes looking into housekeeping matters such as replacing soiled linen and other related duties.
• Guest Services – drive guest experience by ensuring our treatment rooms adhere to brand standards in terms of temperature, ambience etc.  In performing this role, you will need to always maintain adequate product supplies.

Job Requirements

• Professional certification (e.g WSQ Certificate in Spa Services, CIBTAC Diploma in Spa Therapy, relevant NITEC courses) or equivalents qualification
• Experience in a similar capability, and in an establishment of a similar standing. Pre-opening experience would be useful.
• Excellent knowledge of spa operations, spa management, treatments and other related aspects. 
• Strong interpersonal, communication and organizational skills.

Marriott International

Job Description

Centara Reserve Samui (เซ็นทารา รีเซิร์ฟ สมุย)

Job Description

Shangri-La Mactan, Cebu

Job Description

Marriott International

Job Description

The Yamu Co. Ltd.

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: RM1,500 - RM5,000 per month

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

Resortlife Co., Ltd.

Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Meritoni Corp

Job Description

Job Summary:

The Spa Manager is responsible for overseeing the day-to-day operations of the spa facility, ensuring a high level of guest satisfaction, staff performance, and profitability. This role involves managing staff, coordinating spa services, maintaining cleanliness and safety standards, and executing marketing initiatives to attract and retain clients.

Key Responsibilities:

• Oversee the daily operations of the spa, including scheduling, inventory, and staff management.

• Lead, train, and motivate a team of therapists, receptionists, and other spa personnel.

• Ensure exceptional guest service and handle guest concerns or complaints professionally.

• Develop and implement spa promotions and marketing strategies to drive revenue.

• Maintain hygiene and safety standards according to company and legal regulations.

• Monitor inventory and order supplies in a cost-effective manner.

• Prepare and manage budgets, reports, and financial records.

• Analyze performance metrics to improve service delivery and financial outcomes.

• Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service.

• Stay updated on industry trends and new treatments or technologies.

Qualifications:

• Proven experience as a Spa Manager or in a similar supervisory role in hospitality/wellness.

• Strong knowledge of spa treatments, products, and operations.

• Excellent leadership and customer service skills.

• Ability to manage budgets and interpret financial reports.

• Strong organizational and problem-solving abilities.

• Proficient in spa software and Microsoft Office Suite.

• Degree or certification in Hospitality Management, Business Administration, or a related field (preferred).

Work Environment:

• Full-time position with flexibility to work weekends and holidays as required.

• Fast-paced, guest-focused environment.

Marriott Hotel Manila

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd

Job Description

Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: RM1,500 - RM5,000 per month

Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.

The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:

• Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.

• Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.

• Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.

• Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.

• Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.

JW Phuket Chalong Bay

Job Description