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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Executive, Guest Service (TUC)

21-Aug-2025
The Ascott Limited | 57143 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

Job description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.

Responsibilities

You will:

  • Assist guests with check-in and check-out procedures

  • Ensure all guests are attended to at the Front Desk

  • Issue apartment access key cards

  • Attend to and anticipate all guests' queries and needs

  • Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements

  • Manage guests’ accounts, information and apartment availability in the system

  • Perform simple bookkeeping

  • Make and confirm reservations

  • Respond to all queries through walk-ins, emails and calls and assist with requests

  • Handle and record resident feedback and complaints, referring them to supervisors and managers 

  • Perform related tasks as assigned

Job Requirements

You have:

  • Possess a good command of spoken and written English

  • Pay attention to details

  • Excellent team player and service-oriented

  • Passion in learning a variety of tasks, including handling paperwork

  • Willingness to perform shifts


Guest Service Executive

21-Aug-2025
Hotel Traveltine | 57103 - Kampong Glam, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Traveltine


Job Description

  • PRIMARY OBJECTIVES

  • To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out.

  • To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.

  • To be smart and tidy in personal appearance.

  • To greet and welcome all guests’ with a smile and cheerful appearance.

  • MAIN DUTIES AND RESPONSIBILITIES

  • To supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. To monitor the junior staff’s conduct and job performance and to ensure all staff project a positive corporate image to guests.

  •  To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.

  •  To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room. To ensure that General Manager, Secretary, Sales and other relevant Departments are informed of the VIPs. To meet and escort the VIPs to their rooms.

  •  To check Log Book for messages and follow up actions before commencement of shift.  To ensure keys in custody are issued only to authorized personnel. To write correspondence to clarify enquiries and complaints and ascertain reservations. To check housekeeping discrepancy report, report any variance and take corrective actions.

  • To handle matters concerning guest’s undesirable conduct in rooms / public areas, or undesirable persons loitering around lobby area, together with Security Department. To direct guests to the Security department for incidents reports, investigations, thefts, or any offences.

  • To maintain cash float amount in accordance with expected occupancy. To authorize rate and room changes, paid outs, cash advances, acceptance of cheques in accordance to procedures and credit policies.

  • To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training.

  • To conduct spot checks on the outlets in the absence of Outlet Manager.

  • To monitor room inventory closely to maximize revenue and occupancy from group allotments.

  • To be responsible for the evacuation of staff and guests during a fire in the absence of the Fire & Safety Manager.

  • Any other suitable tasks as and when assigned by Senior Guest Services Manager and Front Office Manager.


Guest Service Executive (Front Office)

21-Aug-2025
Hilton Garden Inn | 57104 - Little India, Central Region
This job post is more than 31 days old and may no longer be valid.

Hilton Garden Inn


Job Description

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

  • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.

  • Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests

  • Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

  • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards

  • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager

  • Respond promptly to guest requests for a supervisor or manager

  • Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place

  • Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel

  • Ensure our customers receive a fast, efficient and friendly check in and check out

  • Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained

  • Preparation and co-ordination of group arrivals/departures.

  • Ensure a good performance oriented working environment within the department and motivate the staff

  • Participate regularly in training courses and put the skills learned there into practice

  • Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly

  • Have detailed knowledge of the fire, safety and evacuation procedures of the hotel

  • Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

Qualifications - External

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts

  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error

  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information

  • Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Loyalty & Guest Relations Executive25134605

21-Aug-2025
JW Marriott Hotel Singapore South Beach | 57097 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest/group check-ins, check-outs, room reservations, requests, changes, and cancellations.  Manage daily room inventory. Maintain database containing repeat/VIP guest preferences. Secure payment; verify and adjust billing; expedite problem payments. Activate room keys. Process all guest requests and relay messages. Identify and explain room features; supply guests with directions and information. Ensure any outstanding requests or problems are resolved. Compile and review daily reports/logs/contingency lists. Process all payment types, vouchers, paid-outs, and charges. Notify Loss Prevention/Security of any guest reports of theft. 

Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Thank guests with genuine appreciation and provide a fond farewell.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Office Executive

21-Aug-2025
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 57106 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

  • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
  • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
  • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
  • May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
  • Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
  • Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

  • Minimum Secondary Education
  • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
  • Able to speak and understand English
  • Independent and able to work under pressure.
  • Comfortable to work during weekends and public holidays.
  • Singaporeans only.

Front Office Executive

20-Aug-2025
TYRWHITT HOSPITALITY PTE. LTD. | 57109 - Kallang, Central Region
This job post is more than 31 days old and may no longer be valid.

TYRWHITT HOSPITALITY PTE. LTD.


Job Description

About the role

Join the dynamic team at TYRWHITT HOSPITALITY PTE. LTD.' as a Front Office Executive. In this full-time role based in the Kallang Central Region, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out.

What you'll be doing

  • Warmly greeting and assisting guests upon arrival and throughout their stay

  • Handling all front desk operations, including check-in/check-out, reservation management and customer inquiries

  • Providing exceptional customer service and resolving any guest concerns promptly and professionally

  • Maintaining accurate records and updating guest information in our systems

  • Coordinating with other hotel departments to ensure guest needs are met

  • Promoting hotel facilities and services to drive guest satisfaction and loyalty

What we're looking for

  • Previous experience in a front office or guest services role within the hospitality industry

  • Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds

  • Excellent problem-solving and conflict resolution skills

  • Knowledge of hotel management software and other relevant technologies.

  • On-the-job training will be provided

  • A passion for providing exceptional customer service and creating memorable guest experiences

  • Flexible and adaptable, able to work in a fast-paced environment

  • Able to work on rotating shifts (including night shift), weekends and public holiday.

What we offer

At TYRWHITT HOSPITALITY PTE. LTD.', we value our employees and offer a range of benefits to support your professional and personal growth. These include:

  • Competitive salary and performance-based bonuses

  • Comprehensive health and wellness benefits

  • Opportunities for career development and training

  • Discounts on hotel stays and dining experiences

  • A dynamic and collaborative work environment

About us

TYRWHITT HOSPITALITY PTE. LTD.' is a leading hospitality company with a growing portfolio of hotels and resorts across the region. Our mission is to create exceptional experiences for our guests, and we strive to do so through our commitment to excellence, innovation and sustainable practices. Join our team and be a part of our exciting journey!

Apply now to become our next Front Office Executive and contribute to the success of TYRWHITT HOSPITALITY PTE. LTD.'.

Front Office Executive (The Laurus)

19-Aug-2025
Resorts World at Sentosa Pte Ltd | 57114 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Job Summary:

We are looking for a service-oriented and professional Front Office Executive to join our Front Office team. As a key point of contact for our guests, you will ensure a smooth arrival and departure experience while delivering warm, attentive service throughout their stay. You will support daily front desk operations, collaborate with cross-functional teams and uphold the highest standards of guest engagement and satisfaction.

Primary Responsibilities:

  • Deliver a seamless and welcoming check-in and check-out experience for all guests.
  • Conduct lobby hosting and in-room registration as required to personalize guest arrival.
  • Handle guest enquiries, requests and feedback promptly and professionally.
  • Assist with room allocation, special request and ensure guest preferences are honored.
  • Coordinate with Bell, Butler and Housekeeping teams to ensure rooms are well prepared and guest services are delivered timely.
  • Monitor room inventory and manage walk-in and overbookings in line with hotel's policies.
  • Perform accurate billing and payment transactions in accordance with hotel's procedures.
  • Maintain detailed and accurate records in the Property Management System (PMS).
  • Support the Front Office leadership team in training and mentoring junior team members.
  • Ensure the lobby and front desk areas are clean, organized and reflective of the hotel's brand standards.
  • Resolve guest concerns and feedback or escalate issues to ensure prompt resolution and guest satisfaction.

Requirements:

  • Diploma in Hospitality Management or related discipline.
  • Minimum 2-3 years of Front Office or Guest Services experience, preferably in a luxury hotel setting.
  • Proficient in hotel systems such as Opera PMS and Microsoft Office.
  • Strong interpersonal and communication skills with a natural guest-first attitude.
  • Ability to work well under pressure and handle multiple tasks efficiently.

Reception / Front Office

18-Aug-2025
Our Jungle Resorts - Khao Sok | 57064 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Our Jungle Resorts - Khao Sok


Job Description

Our Jungle House Resort in Khao Sok is looking for an experienced manager. We maintain 19 bungalows and
treehouses situated along the river, along with a bustling restaurant and tour operation. We are seeking a
dynamic individual to serve as the General Manager of our eco-resort. This key leadership role involves
overseeing all aspects of resort operations while ensuring a strong commitment to sustainability. The ideal
candidate will possess exceptional managerial skills, a passion for hospitality, and a deep appreciation for
environmental conservation..

Management
  • Resort Manager (1)

Sales & Marketing

Reception
  • Reception / Front Office (1) New
Reception/Front Office Staff
Our Jungle Resorts - Khao Sok, Thailand

Our Jungle Resorts in Khao Sok is looking for an experienced Sales & Marketing Coordinator. Our Jungle
Resorts maintain 42 bungalows and treehouses across two properties - Our Jungle House and Our
Jungle Camp Eco-Resort. For over 35 years, we have been a leading example of nature tourism and
sustainable practice.
The candidate needs to be able to work effectively in a mixed team, responsible for providing a welcoming and
efficient experience for guests as you are the frontline representative of the resorts. In this role, effective
communication, excellent customer service, attention to detail, and strong organisational skills are a must to create a
positive first impression and ensure a smooth guest experience.
REQUIRED SKILLS AND COMPETENCIES
● Knowledge of the Reception procedure, hotel and guest room facilities/services.
● Quick thinking and the ability to resolve issues or challenges promptly. Resourcefulness in finding
solutions to meet guest needs.
● Customer service skills and attitudes are at the heart to ensure the ability to interact with customers in a
friendly and helpful manner. Ability to build rapport and establish good relationships with guests.
● Communicates effectively and concisely with customers, team members and local operators & guides.
● Efficient multitasking to handle check-ins, check-outs, reservations, and phone inquiries simultaneously.
● Displays cultural awareness and sensitivity, especially in diverse or international hotel settings.
● Fluent in written and spoken English. Able to speak Thai will be advantageous.
JOB RESPONSIBILITIES
Guest Check-In and Check-out:
● Welcome guests upon arrival and assist with the check-in process. Verify guest information, including
identification and reservation details. Provide room keys and explain hotel information accurately and
enthusiastically.
● Process check-out procedures, including settling bills and ensuring accurate payment. Address any
additional guest requests or concerns during check-out.
Customer Service:
● Provide information about hotel services, facilities, and local attractions. Handle guest inquiries,
requests, and complaints in a professional and courteous manner.
● Answer incoming calls, redirect calls to appropriate departments, and take messages. Provide
information and assistance over the phone.
Payment Processing:
● Collect and process payments for room charges, deposits, and additional services. Handle cash, credit
card transactions, and maintain accurate financial records.
Front Desk Operations:
● Maintain a clean and organized front desk area. Keep track of room availability and update information
in the hotel's computer system.
Communication:
● Communicate effectively with other departments to coordinate guest services. Relay important
information to guests, such as event schedules or changes.
Security Awareness:
● Monitor and ensure the security of guest information and valuables. Report any suspicious activities or
security concerns to appropriate personnel.
Problem-Solving:
● Address and resolve guest’s issues or concerns promptly and effectively. Collaborate with other staff
members to find solutions to challenges.
Attractive salaries and monthly bonus after probationary period. Interested candidates may send your resume
together with an introduction email to manager@ourjunglekhaosok.com
Only shortlisted candidates will be contacted.

https://drive.google.com/file/d/1570E-QSRucOEJkdUMaMg7cOveOLlQyTv/view?usp=sharing

Guest Service Supervisor

18-Aug-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 57065 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

  • Email: hr.CYpatong@marriott.com
  • Tel: 0622452568, 076349888

โรงแรม, ที่พัก

Courtyard by Marriott Phuket, Patong Beach Resort. We are expanding and looking for experienced and passionate individuals to join our team at Endless Summer Beach Club and our beachfront outlets. Be a part of creating an exceptional experience for our guests.

Front Office

Human Resources

Food & Beverage

Loss Prevention
  • Loss Prevention Supervisor (1)
Engineering
  • Chief Engineer (1)

Disability person (ผู้พิการ)

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

17 ส.ค. 68

Supervisor, Guest Engagement Center25132187

17-Aug-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 57061 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Room Controller25132191

17-Aug-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 57062 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Engagement Center25132184

17-Aug-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 57063 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Service Center25132904

16-Aug-2025
Marriott International | 57052 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Supervisor at Lyf Sukhumvit 8

15-Aug-2025
Ascott International Management (Thailand) Co., Ltd. | 57035 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Ascott International Management (Thailand) Co., Ltd.


Job Description

การจ้างงาน

full-time


At least 3 years' experience in the Front Office position in the hospitality industry.
มีประสบการณ์อย่างน้อย 3 ปีในตำแหน่งต้อนรับในอุตสาหกรรมการให้บริการ

1. Knowledge in the Front Office in the hospitality industry.
มีความรู้ในแผนกต้อนรับส่วนหน้าในอุตสาหกรรมการบริการ
2. Excellent spoken and written English.
สามารถพูดและเขียนภาษาอังกฤษได้ดีเยี่ยม
3. Well versed in use of computers such as Word, Excel and PowerPoint.
มีความเชี่ยวชาญในการใช้คอมพิวเตอร์เช่น Word, Excel และ PowerPoint

Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition
ชัดเจน ละเอียดลออ พิถีพิถัน ร่าเริง บุคลิกดี และอบอุ่น


The Guest Services Supervisor plans, directs, or coordinates activities of the tenants/guests. He/she is responsible for managing the team of Guest Service Officer and making sure that the Guest Service offers a warm welcome, speedy and efficient check in and checkout.

To supervise the assigned station / section, to provide courteous, professional, efficient and flexible service consistent with Hotel Standards Policies & Procedures in order to maximize guest satisfaction.

1. To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance
ให้บริการที่สุภาพ เป็นมืออาชีพ มีประสิทธิภาพ และคล่องตัวตลอดเวลาตามมาตรฐานการปฏิบัติงานของโรงแรม
2. To have a full working knowledge and capability to supervise, correct and demonstrate all duties and shift daily checklist in the assigned Place of Work to the standard set. Please note that shift daily checklist is reviewed and changed on a regular basis reflecting change in trends, guest expectations and operating philosophies.
มีความรู้ในการทำงานและมีความสามารถในการกำกับดูแล แก้ไข และสาธิตการปฏิบัติหน้าที่และรายการตรวจสอบประจำวันในสถานที่ทำงานที่ได้รับมอบหมายให้เป็นไปตามมาตรฐาน โปรดทราบว่ารายการตรวจสอบการประจำวันจะได้รับการตรวจสอบและเปลี่ยนแปลงตลอดเวลาตามแนวโน้ม ความคาดหวังของลูกค้า และปรัชญาการดำเนินงาน
3. To be entirely flexible and adapt to rotate within the different sub departments of the Guest or any other Department of the hotel as assigned
ยืดหยุ่นและปรับเปลี่ยนให้เข้ากับการเปลี่ยนแปลงของส่วนอื่นๆภายในแผนกต้อนรับหรือแผนกอื่นๆของโรงแรมตามที่ได้รับมอบหมาย
4. To perform all duties and tasks when rotated or assigned to another Department.
ปฏิบัติหน้าที่ในแผนกอื่นตามที่ได้รับมอบหมาย
5. To be fully conversant with all services and facilities offered by the hotel.
แนะนำบริการและสิ่งอำนวยความสะดวกทั้งหมดของโรงแรม
6. To perform opening and closing procedures established for the Place of Work as assigned.
เปิดและปิดที่สถานที่ทำงานตามที่กำหนด
7. To have a thorough understanding and knowledge of all Rooms related service and product and the ability to up-sell alternatives.
เข้าใจและมีความรู้อย่างถ่องแท้ในการบริการและผลิตภัณฑ์ที่เกี่ยวข้องกับห้องพักทั้งหมด และมีความสามารถในการขาย
8. To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
มั่นใจว่าสถานที่ทำงานและพื้นที่โดยรอบสะอาดและเป็นระเบียบอยู่ตลอดเวลา
9. To monitor operating supplies and reduce spoilage and wastage.
ตรวจสอบการทำงานของอุปกรณ์และลดการเน่าเสียและการสูญเสีย
10. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to Duty Manager if no immediate solution can be found and assure follow up with guests.
ตอบข้อซักถามของลูกค้าอย่างสุภาพและมีประสิทธิภาพ และรายงานข้อร้องเรียนหรือปัญหาของลูกค้าต่อผู้จัดการประจำรอบในกรณีจำเป็นเพื่อหาวิธีแก้ไขทันที และติดตามผลกับลูกค้า
11. Ensures that all guests are attended to at the Front Desk.
แน่ใจว่าลูกค้าทุกคนติดต่อแผนกต้อนรับ
12. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
ให้ความสนใจกับลูกค้าคนสำคัญและมั่นใจว่าพวกเขาจะพึงพอใจกับทุกแง่มุมของการเข้าพักในโรงแรม
13. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
ช่วยเหลือในการตอบข้อซักถามเกี่ยวกับบริการของโรงแรม การลงทะเบียนของลูกค้า การไปเที่ยวซื้อของ ร้านอาหาร สถานบันเทิง และเส้นทางการเดินทาง
14. Deals with complaints from customers and ensures that customers are appeased.
บริหารจัดการข้อร้องเรียนของลูกค้าและมั่นใจว่าลูกค้าจะได้รับความพึงพอใจ
15. Ensures that cash advance or cash received upon check out are handled properly by Guest Service Officer.
แน่ใจว่าพนักงานต้อนรับจัดการเงินสดที่เบิกล่วงหน้าหรือเงินสดที่ได้รับตอนเช็คเอาต์อย่างเหมาะสม
16. Performs any other duties as required by the Guest Service Manager or Management.
ปฏิบัติหน้าที่อื่นๆตามที่ผู้จัดการแผนกต้อนรับหรือฝ่ายบริหารกำหนด
17. Reviews activities in the Guest Service Department and devise strategies to make improvements within the department to enhance efficiency.
ทบทวนกิจกรรมภายในแผนกต้อนรับและกำหนดกลยุทธ์เพื่อปรับปรุงประสิทธิภาพ
18. Updates paid/unpaid invoices and maintains records in long-term list.
ปรับปรุงข้อมูลใบแจ้งหนี้ที่ชำระ/ยังไม่ชำระ และเก็บบันทึกในรายชื่อลูกค้าเข้าพักระยะยาว
19. To assist with site inspections as needed.
ช่วยในการตรวจสอบสถานที่ตามความจำเป็น
Monitor ?Guest Service? email regularly and action on requirements accordingly.
ตรวจสอบอีเมลแผนกต้อนรับเป็นประจำและดำเนินการข้อกำหนด
20. Monitor online OTA extranet for reservations/enquiries/follow ups etc on a regular basis.
ตรวจสอบเว็บไซต์จองออนไลน์ สำหรับการจอง/สอบถาม/ติดตาม ฯลฯ เป็นประจำ
21. Have a clear understanding of the duties and requirements for Safety and Emergency procedures as per Company standards and to ensure GSO team are compliant.
มีความเข้าใจอย่างถ่องแท้เกี่ยวกับหน้าที่และข้อกำหนดสำหรับขั้นตอนความปลอดภัยและเหตุฉุกเฉินตามมาตรฐานของบริษัท และมั่นใจว่าทีมแผนกต้อนรับปฏิบัติตาม
22. Be professionally groomed and observe good personal hygiene at all times.
ดูแลตัวเองอย่างมืออาชีพและปฏิบัติตามสุขอนามัยส่วนบุคคลที่ดีตลอดเวลา

- Salary
- Service Charge
- Meal Allowance
- Staff uniform
- Group Insurant
- Social Security Fund

ตุลาคม 2019

Guest Service Supervisor

15-Aug-2025
Courtyard by Marriott Phuket, Patong Beach Resort | 57034 - Kathu, Phuket
This job post is more than 31 days old and may no longer be valid.

Courtyard by Marriott Phuket, Patong Beach Resort


Job Description

ตำแหน่ง : Guest Service Supervisor

รายละเอียด

- เพศใดก็ได้
- สามารถสื่อสารและเขียนภาษาอังกฤษได้
- มีทัศนคติที่ดี
- มีความรับผิดชอบ และตรงต่อเวลา
- สามารถทำงานภายใต้ความกดดันได้
- มีประสบการณ์ในตำแหน่งงานอย่างน้อย 1 ปี

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resources Department

อีเมล์:

hr.CYpatong@marriott.com

เบอร์ติดต่อ:

0622452568

ลงประกาศเมื่อ:

15 ส.ค. 68

วิธีการสมัคร

Be a part of our team at Courtyard by Marriott Phuket, Patong Beach.
Interested applicants, please send your CV to email: hr.CYpatong@marriott.com or visit at www.careers.marriott.com
or contact HR department: 076-349-888, 062-245-2568

รูปภาพ

Guest Relations Supervisor

15-Aug-2025
Marco Polo Hongkong Hotel | 57039 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Marco Polo Hongkong Hotel


Job Description

  Responsibilities:

  • Supervise the overall activities at the Front Desk.

  • Delivered the courteous and effective services to the hotel guests by all the colleagues at the Front Desk.

  • Provide proper training is provided to all Front Desk subordinates and new recruits.

  • Ensure proper room assignment with the preference of the arrival guests and co-ordinate with the Housekeeping on the room status and make any necessary arrangement when required.

  • Ensure all daily reports and statistics are generated according to the management requirement.

  • Daily shift briefing to all Front Desk subordinates.

  • Perform any other duties assigned.

    Requirements:

  • Tertiary education in Hospitality Management or related disciplines

  • Minimum 2 years work experience in Hotel / Customer Service 

  • Able to work independently and handle shift duties 

  • Good command of spoken English and Mandarin

  • Candidate with less experience will be considered as Guest Relations Officer


Guest Relations Executive (Front Office)

14-Aug-2025
The Fullerton Hotels and Resorts | 57139 - Raffles Place, Central Region
This job post is more than 31 days old and may no longer be valid.

The Fullerton Hotels and Resorts


Job Description

Job Description:

  • Welcome guests upon arrival and check-in according to establish standards and procedures.

  • To provide courteous and efficient service and if possible to comply with each and every guest request.

  • Check out guests courteously and accurately.

  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.

  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.

  • Maintain good guest relations with in-house guests at all times.

Job Requirement:

  • Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.

  • Preferably 1 year of relevant experience in hospitality industry.

  • Knowledge of Opera system will be an added advantage.

  • Pleasant disposition with good interpersonal skills

  • Able to work on rotating shifts including weekends and public holidays.


Guest Experience Assistant

13-Aug-2025
City Dynamic Co., Ltd. | 56991 - Bangkok
This job post is more than 31 days old and may no longer be valid.

City Dynamic Co., Ltd.


Job Description

SUMMARY:

The Guest Experience Assistant is an ambassador who supports the Sales Gallery in creating authentic and memorable moments that distinguish us from other brands. This role is dedicated to prioritizing guests at every stage of their journey. Ideal candidates are passionate about connecting with new people, making spontaneous and lasting impressions, and thinking creatively to enhance the overall guest experience.


 Duties and Responsibility: 

·Welcome guest upon arrival to their designated areas.

·Provide personalised service to prospective tenants, proactively engaging with them in the gallery’s public areas and addressing their needs.

·Ensure maximum guest satisfaction by offering attentive service from arrival to departure.

·Maintain a comprehensive understanding of standard leasing procedures, including correct documentation and availability sources within internal systems.

·Maintain thorough knowledge of the residence project, including features, services, key concepts, daily updates and events.

·Respond promptly and professionally to guest emails.

·Handle all incoming and outgoing calls accurately and courteously, ensuring smooth internal and external communication in line with brand standards.

·Assist with guest transportation arrangements, including house car services and taxis.

·Attend to guest issues and escalate to the Sales Gallery Manager when necessary.

·Ensure the gallery reflects brand standards through consistent service delivery and attention to detail.


Requirements:

·Relevant working experience in a luxurious hotel or hospitality setting.

·Formal hotel training by a recognized technical institute is preferred.

·Excellent command of both written and spoken English and Thai.

·Attentive to details and excellent interpersonal and communication skills.

·Outgoing personality and people-oriented. A team player.

Front Office Executive (BITEC)

12-Aug-2025
BHIRAJ BURI GROUP | 56960 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

BHIRAJ BURI GROUP


Job Description

Job Responsibility :

  • Strategic planning  and compliance programs
  • Providing service for internal and external customers
  • Telephone service
  • Welcome and assist to VIP/VVIP Guest
  • Business Center Service
  • Handling guests complaint
  • Case management found the cases of missing and disappeared (Lost & Found)
  • Coordination and service locations


 

Job Specification :

  • Bachelor’s degree in any field.
  • Bachelor Degree or higher in any field.
  • At least 3 years’ experience in service.
  • Good analytical, problem solving.
  • Ability to work well under pressure with service minded and strong interpersonal skills
  • Good computer skills especially in MS Office.
  • Good command in English Language.



 

Front Office Executive

12-Aug-2025
Worldwide Hotels Management (H) Pte. Ltd. | 57138 - Central Region
This job post is more than 31 days old and may no longer be valid.

Worldwide Hotels Management (H) Pte. Ltd.


Job Description

Responsibilities:

  • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.

  • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

  • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

  • May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion

  • Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

  • Participate in company's sustainability effort for the environment and being an inclusive employer.

Requirements:

  • Minimum Secondary Education

  • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided

  • Able to speak and understand English

  • Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.

  • Independent and able to work under pressure.

  • Comfortable to work during weekends and public holidays.

  • Singaporeans only.

*We regret to inform that only shortlisted candidates will be notified

Guest Service Center25129778

12-Aug-2025
Marriott International | 56970 - Chiang Rai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert25129161

10-Aug-2025
Marriott International | 56939 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Agent - Korean Speaking25127745

9-Aug-2025
Plaza Athenee Hotel (Thailand) Co., Ltd. | 56928 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Plaza Athenee Hotel (Thailand) Co., Ltd.


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Service Supervisor - Grande Centre Point Ploenchit

9-Aug-2025
L & H Hotel Management Co., Ltd. | 56929 - Bangkok
This job post is more than 31 days old and may no longer be valid.

L & H Hotel Management Co., Ltd.


Job Description

การจ้างงาน

full-time

- Bachelor's degree or higher in Tourism and Hospitality Management, English, or related fields
- At least 3-5 years direct experience in a similar role
- Good English communication skills
- Ability to communicate in Chinese, Japanese, Korean, or Arabic is a plus
- Good understanding of hospitality and service industry
- Presentable appearance with a service-minded attitude
- Strong team player
- Excellent interpersonal skills
- Able to handle problems and unexpected situations efficiently
- Energetic and enthusiastic
- Creative and proactive
- Proficient in basic computer programs

- Ensure smooth operations during guest check-in and check-out processes
- Provide assistance, support, and problem resolution for guests
- Coordinate with internal departments, cross-functional teams, and external service providers to support guest services
- Offer information and assistance to guests regarding hotel facilities and local attractions
- Record and prepare necessary reports for management and related departments
- Attend meetings and training sessions as assigned by the company
- Perform other tasks as assigned

Competitive Service Charge - Performance-based salary - annual salary adjustment

* 5-day work week
* Training & Development program
* Vacation and Public Holiday
* Social Security
* Group Insurance (IPD)
* OPD 36,000THB per year
* Dental Allowance 6,000THB per year
* Provident Fund
* Uniform
* Meal Allowance 2,500THB per month
* Lunch Coupon
etc.

Service Charge

ไม่ข้อมูล

Guest Service Center

9-Aug-2025
Robinson Department Store Public Co., Ltd. | 56915 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Robinson Department Store Public Co., Ltd.


Job Description

  • Email: Rittichai.Warit@robinson.com, Sureewan.Saetan@robinson.com
  • Tel: 076427507

โรงแรม, ที่พัก

“Join Us, for A New Experience Every Day”

Engineer & Human Resources

Human Resources

Front Office

Accounting
  • Financial Controller (1) Urgent

Admin

รายละเอียด

JOB SPECIFICATION:
-To serve as the main point of contact for all internal and external guest communications, ensuring efficient and courteous service by phone or messaging systems.
-The Guest Service Center Agent plays a key role in providing prompt responses to guest requests, inquiries, and concerns to enhance the overall guest experience.

JOB REQUIREMENT:
-High school diploma or equivalent required
Diploma or Bachelor’s degree in Hospitality Management, Communications, or a related field is preferred
-Minimum 1 year of experience in a customer service, call center, or front office role
-Previous hotel experience is an advantage but not mandatory
-Proficient in English (spoken and written)
-Basic computer skills (MS Office, email systems)
Familiarity with hotel software systems such as PMS/Opera is preferred
-Excellent telephone manners and verbal communication
-Strong listening and problem-solving abilities
-Ability to multitask and remain calm under pressure
-High attention to detail and accuracy
-Team-oriented with a positive, professional attitude

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานชั่วคราว

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

HR Dept.

อีเมล์:

Rittichai.Warit@robinson.com

เบอร์ติดต่อ:

076427507

ลงประกาศเมื่อ:

08 ส.ค. 68

Front Office Executive

8-Aug-2025
Goodwood Park Hotel Private Limited | 57141 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Goodwood Park Hotel Private Limited


Job Description

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Senior Front Office Manager, your job responsibilities include, but not limited to:-

Responsibilities

  • Responsible for all duties at the Reception Desk. (Check-in and out, posting of bill, updating of correspondence for billing instruction, ensuring availability of supporting document for billing). Ensures that all guests settle their bills prior to departure.

  • Responsible for the efficient handling of cash, credit cards, payment link and guests’ requests in accordance with the Standard Operating Procedures.

  • To uphold service excellence, monitor service responses, provide information and recommendations to guests, resolve guest concerns and feedback and build rapport.

  • Track guest satisfaction and implements service innovation, improvement and sustainability plans for continuous improvement.

  • Support operational risk management, monitor the team's compliance with regulations and security procedures for front office transactions, scan the crowd to identify potential security threats, implement loss and risk prevention and execute response actions during emergency situations.

Requirements

  • Minimum 2 years customer service expereince.

  • Attentive to details. Service oriented and a team player.

  • Conversant in written and spoken English.

  • Proficient in OPERA will be added advantage.

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

Spa Receptionist (Chinses speaking)

7-Aug-2025
Divana Wellness Company Limited | 56880 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Divana Wellness Company Limited


Job Description

About the role

Divana Wellness Company Limited, a leading provider of premium spa services in Bangkok, is seeking an experienced Spa Receptionist to join our dynamic team. In this full-time role, you will be the first point of contact for our clients, ensuring they receive exceptional customer service from the moment they arrive at our luxurious spa.

What you'll be doing

  1. Greeting and welcoming guests in a friendly and professional manner

  2. Handling client inquiries and booking appointments for spa treatments and services

  3. Providing information about our treatments, facilities and services to clients

  4. Collecting payments and processing transactions efficiently

  5. Maintaining a clean and organised reception area

  6. Assisting with inventory management and other administrative tasks as needed

What we're looking for

  1. Minimum 1 year of experience in a customer service or front desk role, preferably in the spa or hospitality industry

  2. Excellent communication and interpersonal skills, with the ability to interact with clients in both English and Chinese

  3. Strong organisational and multitasking abilities, with attention to detail

  4. Proficient in using computer systems and point-of-sale software

  5. A friendly, professional and welcoming demeanour

  6. Passion for the spa and wellness industry

About us
Divana Wellness Company is a leading provider of premium spa services in Bangkok. With a focus on holistic wellness, we offer a wide range of treatments and services designed to help our clients relax, rejuvenate and revitalise. Our luxurious spa facilities and highly trained therapists have earned us a reputation for excellence in the industry.

If you are excited to join our team and contribute to the success of our growing company, we encourage you to apply now.

Guest Relations Executive

7-Aug-2025
COMO Lifestyle Pte Ltd | 57140 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

COMO Lifestyle Pte Ltd


Job Description

Job Summary:

Hosts are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.


Job duties and responsibilities include, but are not limited to the following:

● Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.

● Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.

● Warmly welcomes all incoming customers, checks-in their reservation, and walk them to their assigned table.

● Precisely informs customers of waiting times and respects the order of arrival of customers.

● Ensures customers are rapidly and effectively cared for.

● Updates all table statuses to the podium throughout service.

● Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

● Communicates with management in real time when there are seating delays or unsatisfied customers.

● Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations.

● Responsible for training new employees as assigned.

● Assists other stations or areas of the restaurant when requested by management.

● Display knowledge of Cote brand, culture, and product.

● Maintain professional and respectful behavior when in contact with customers, management, and teammates.

● Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.

● Attend and participate in all scheduled meetings, training sessions, and continuing education activities.

● Maintain safety, cleanliness, and sanitation standards.


Qualifications:

● Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.

● Must be reachable by email and able to communicate via phone as well.

● Communicates information effectively and efficiently.

● Excellent organizational skills and attention to detail.

● Possesses a positive, results-oriented, team-player mentality.

● Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.

● Ability to under pressure and maintain professionalism when working under stress.

● Knowledge of workplace safety procedures and local Health & Safety Standards.

● Food Handler’s Certification or the ability to obtain in accordance with local regulations and/or Company policy.

● Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)

● Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.

● Excellent communication with management and teammates.


Guest Service Supervisor / Assistant Guest Service Supervisor

7-Aug-2025
Bauhinia Hotels Group Limited | 56893 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Bauhinia Hotels Group Limited


Job Description

Job Description:

  • Handle daily Front Desk operations, including check-in/out services and room change procedures, and ensure all data is entered completely into the hotel systems

  • Maintain cashier float and ensure accurate daily report of all cash received

  • Attend to guests' complaints, enquiries, and requests.

  • Work closely with the Housekeeping Department and the Engineering Department.  

Requirements

  • Minimum 5 years customer service experience, preferably in the hospitality industry

  • Good communication and social skills

  • Outgoing and able to work independently

  • Good command in both spoken & written English & Chinese

Benefit:

  • 8 days of rest days per month

  • Meal allowance

  • 12 days of paid annual leave

  • Medical insurance

  • Dental InsuranceEmployee discount on accommodations at Japanese group hotels


Guest Relations Executive / Senior Executive

6-Aug-2025
Frasers Property Management Services (Thailand) Co., Ltd. | 56841 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

Frasers Property Management Services (Thailand) Co., Ltd.


Job Description

We are looking for a great confident candidate who has a passion for success. If you believe you are qualified for this position, please submit your application with a detailed resume in English on Apply Now 

Job Summary

The Guest Relations Executive / Senior Executive plays a key role in delivering exceptional experiences for visitors to One Bangkok. This position is responsible for coordinating all aspects of guest visits from scheduling and logistics to on-site hosting and follow-up ensuring smooth, professional, and memorable engagements for VVIP, VIP, and general guests.


Responsibilities:

Key Responsibilities:

1. Pre-Visit Coordination

  • Manage visit requests, ensuring compliance with SOP and scheduling guidelines.

  • Coordinate with internal stakeholders (Business Units, HODs, Security, CEO Office) to finalize agenda, content, and participants.

  • Arrange logistics, including visitor passes, parking, Wi-Fi, food and beverage, and special arrangements (souvenirs, gifts, shuttle services).

  • Issue calendar invitations and ensure all stakeholders are informed.

2. During Visit

  • Serve as key point of contact and guide throughout guest visits.

  • Ensure smooth execution of the visit itinerary, including managing transitions between venues and facilitating interactions with presenters.

  • Support VVIP and VIP visits, maintaining the highest standard of hospitality and discretion.

  • Troubleshoot and resolve any issues in real time to ensure a seamless experience.

3. Post-Visit Activities

  • Compile and circulate visit summaries and follow-up opportunities to relevant Business Units and leadership.

  • Ensure any additional requests from guests are promptly addressed.

4. Standards & Compliance

  • Uphold One Bangkok’s service standards and brand image during all engagements.

  • Maintain updated knowledge of the property layout, facilities, and unique selling points to deliver accurate and engaging narratives during tours.

  • Follow security and safety protocols for guest access and site readiness.

Qualifications:

  • Education: Bachelor’s degree in Hospitality, Business Administration, or related field.

  • Experience:

    • Executive Level: 2–3 years in hospitality, customer service, or guest relations roles.

    • Senior Executive Level: 4–6 years in similar roles with experience managing VVIP/VIP engagements.

  • Skills:

    • Excellent communication and interpersonal skills.

    • Strong organizational ability with attention to detail.

    • Ability to remain calm under pressure and solve problems quickly.

    • Proficiency in MS Office; familiarity with scheduling tools.

    • Fluent in English and Thai (spoken and written).

    • Third language is a plus

Key Competencies:

  • Service Excellence & Professionalism

  • Discretion and Confidentiality in handling sensitive guests

  • Ability to work across departments and coordinate with multiple stakeholders

  • Cultural awareness and adaptability for diverse guest profiles

***Only shortlisted candidates will be notified.***


 

Guest Service Agent - Thai Speaking25126374

6-Aug-2025
JW Marriott | 56845 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Supervisor25123306

2-Aug-2025
Marriott International | 56807 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert25125126

2-Aug-2025
Marriott International | 56810 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert25123553

31-Jul-2025
Marriott International | 56745 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Center25119504

27-Jul-2025
Marriott International | 56694 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Night Supervisor - Mai Khao Resort (Thai Speaking)25120211

27-Jul-2025
JW Marriott | 56695 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Agent Supervisor - Thai Speaking25120565

27-Jul-2025
JW Marriott | 56696 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Agent - Thai Speaking25121239

27-Jul-2025
JW Marriott | 56697 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Supervisor - Khao Lak Marriott Beach Resort & Spa25121046

27-Jul-2025
Marriott International | 56700 - Takua Pa, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert25120194

27-Jul-2025
Marriott International | 56701 - Thai Mueang, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Supervisor

26-Jul-2025
Park Plaza Bangkok soi 18 | 56683 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Park Plaza Bangkok soi 18


Job Description

การจ้างงาน

full-time

ไม่ระบุ

- Opera Program
- Excellent communication skills
- Services Attitude

-

Service Charge

ไม่ข้อมูล

Reception SPA

23-Jul-2025
Nirvana Services Company Limited | 56626 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Nirvana Services Company Limited


Job Description

Nirvana Treats Bangkok Massage is looking for a  Receptionist to oversee the daily operations of our branch, ensure exceptional customer service, manage therapists, handle supplies, and optimize business performance. The ideal candidate will be highly organized, customer-focused, and experienced in managing wellness or hospitality businesses.

Key Responsibilities:

1. Therapist & Staff Management

  • Supervise, train, and motivate massage therapists and front desk staff.
  • Schedule and manage staff shifts to ensure smooth daily operations.
  • Address therapist concerns and foster a positive work environment.
  • Conduct regular team meetings and performance evaluations.

2. Customer Experience & Service Quality

  • Ensure all customers receive top-notch massage services and a warm welcome.
  • Address customer inquiries, concerns, and feedback professionally.
  • Handle customer complaints efficiently and ensure their satisfaction.
  • Maintain high hygiene and cleanliness standards in the shop.

3. Operations & Supply Management

  • Oversee daily shop operations, ensuring everything runs smoothly.
  • Manage inventory and order necessary massage supplies and oils.
  • Ensure proper maintenance of equipment and facility cleanliness.
  • Monitor cash flow, transactions, and reporting.

4. Business Growth & Sales Optimization

  • Collaborate with marketing to promote special offers and campaigns.
  • Upsell massage packages, memberships, and retail products.
  • Work on strategies to increase customer retention and repeat visits.
  • Assist in implementing loyalty programs and referral incentives.

5. Coordination & Reporting

  • Coordinate with the management team regarding business performance and improvements.
  • Maintain records of bookings, expenses, and therapist performance.
  • Provide weekly/monthly reports on sales, customer feedback, and operational needs.
  • Ensure compliance with company policies and local regulations.

Qualifications & Skills Required:

✔️ Previous experience in spa, wellness, hospitality, or retail management.
✔️ Strong leadership and people management skills.
✔️ Excellent customer service and problem-solving abilities.
✔️ Good knowledge of massage and spa services (preferred but not mandatory).
✔️ Ability to manage multiple tasks and work under pressure.
✔️ Basic financial and inventory management skills.
✔️ Fluent in Thai and English (preferred).

✔️ Working hours 10:00 to 7:00 ( Morning Shift ) &  16:00 to 12:30 AM ( Evening shift )

What We Offer:

  • Competitive salary + performance-based bonuses
  • Career growth opportunities within Nirvana Treats Bangkok Massage
  • Employee discounts on massages and wellness products
  • Supportive and professional work environment

🚀 Join us and be a part of Bangkok’s leading massage and wellness brand!


If you are passionate about providing exceptional administrative support and are looking to take the next step in your career, we encourage you to apply now.

Service Front of House

22-Jul-2025
Bardo Social Bistro and Bar | 56620 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Bardo Social Bistro and Bar


Job Description

Bardo is a French Mediterranean bistro in the heart of Bangkok, where warm hospitality meets elevated yet casual dining. We are looking for enthusiastic, guest-focused Service Staff to join our front-of-house team and help create memorable experiences for every guest.

What You’ll Do:

  • Welcome guests with genuine warmth and professionalism

  • Provide knowledgeable, attentive, and friendly service throughout the dining experience

  • Guide guests through the menu and beverage offerings

  • Coordinate closely with the kitchen and bar to ensure timely and smooth service

  • Maintain cleanliness, organization, and flow in the dining area

  • Anticipate guest needs and go above and beyond to exceed expectations

  • Uphold Bardo’s service standards and contribute to a vibrant, team-oriented atmosphere

  • Support with opening and closing duties as needed

What We’re Looking For:

  • Prior experience in a similar role is a plus, but not required

  • Passion for hospitality and delivering exceptional service

  • Positive attitude and strong communication skills

  • Ability to stay calm and organized in a fast-paced environment

  • Willingness to learn, grow, and be a team player

  • English proficiency; additional languages are a bonus

  • Full working rights for Thailand or valid work permit

What We Offer:

  • Competitive salary and service charge

  • Team meals and uniform provided

  • Training and opportunities for growth

  • A fun, respectful, and professional work culture

  • The chance to be part of one of Bangkok’s most exciting new dining destinations


Bardo คือร้านบิสโทรสไตล์ฝรั่งเศสเมดิเตอร์เรเนียนใจกลางกรุงเทพฯ ที่ผสมผสานบรรยากาศอบอุ่น เข้าถึงง่าย กับอาหารที่ประณีตแต่สบาย ๆ เรากำลังมองหา พนักงานบริการ ที่มีความกระตือรือร้น และใส่ใจในประสบการณ์ของลูกค้า มาร่วมทีมหน้าร้านเพื่อช่วยสร้างความประทับใจให้กับทุกมื้ออาหาร

หน้าที่ของคุณ:

  • ต้อนรับลูกค้าด้วยรอยยิ้ม ความเป็นมิตร และความเป็นมืออาชีพ

  • ให้บริการอย่างใส่ใจ พร้อมให้ข้อมูลเกี่ยวกับอาหารและเครื่องดื่ม

  • แนะนำเมนู และช่วยอธิบายจานอาหารและเครื่องดื่มให้กับลูกค้า

  • ประสานงานกับครัวและบาร์เพื่อให้การบริการรวดเร็วและราบรื่น

  • ดูแลความสะอาด ความเป็นระเบียบ และบรรยากาศในพื้นที่ให้บริการ

  • คาดการณ์และตอบสนองความต้องการของลูกค้าอย่างใส่ใจ

  • ยึดมั่นในมาตรฐานการบริการของ Bardo และทำงานเป็นทีมอย่างมีพลัง

  • ช่วยงานเปิดร้านและปิดร้านตามที่ได้รับมอบหมาย

คุณสมบัติที่เรามองหา:

  • มีประสบการณ์ด้านงานบริการ (ถ้ามี) จะพิจารณาเป็นพิเศษ

  • รักในงานบริการ และมุ่งมั่นที่จะสร้างประสบการณ์ที่ดีให้กับลูกค้า

  • มีทัศนคติเชิงบวก และมีทักษะการสื่อสารที่ดี

  • สามารถทำงานในสภาพแวดล้อมที่รวดเร็วได้อย่างเป็นระบบ

  • มีความตั้งใจเรียนรู้ และพร้อมเติบโตไปกับทีม

  • สามารถสื่อสารภาษาอังกฤษได้ (หากพูดภาษาอื่นได้เพิ่มเติม จะได้รับพิจารณาเป็นพิเศษ)

สิ่งที่เรามอบให้คุณ:

  • เงินเดือนและเซอร์วิสชาร์จที่แข่งขันได้

  • อาหารพนักงาน และชุดยูนิฟอร์ม

  • การฝึกอบรมและโอกาสในการเติบโตในสายงาน

  • บรรยากาศการทำงานที่สนุก เป็นมืออาชีพ และให้เกียรติกัน

  • โอกาสในการเป็นส่วนหนึ่งของร้านอาหารใหม่ที่น่าตื่นเต้นที่สุดแห่งหนึ่งในกรุงเทพฯ

Guest Service Supervisor25116548

18-Jul-2025
Marriott International | 56576 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Center

16-Jul-2025
โรงแรม อนันตรา ลาวาณา เกาะสมุย รีสอร์ท | 56546 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

โรงแรม อนันตรา ลาวาณา เกาะสมุย รีสอร์ท


Job Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Anantara Lawana Koh Samui Resort located close to the restaurants and nightlife of Chaweng Beach. Sino-Thai-style villas cluster around palm-fringed lagoon pools, for tropical holiday hideaways, and dedicated Villa Hosts are on hand for villa guests.

Wake in luxury to breakfast overlooking the ocean. Cruise out to sea, unwind in the spa and let the children run wild at the kids’ club. Dine in beachfront style or ascend to the jungle canopy at Tree Tops for an unforgettable culinary journey.

Front Office
  • Guest Service Center (1) Urgent
Reservation
  • Reservation Officer (1) Urgent

Engineering

Spa
  • Spa Therapist (1) Urgent

รายละเอียด

- College diploma in hotel management or related
field.
- Previous experience as an Guest Service Center.
- Excellent oral and telephone communication skills.
- Experience with Front Office systems.
- Fluent in English, both written and spoken.

แผนก:

Front Office

จำนวน:

1 อัตรา

ระดับการศึกษา:

อนุปริญญา/ปวส. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Rhatha Sowat

อีเมล์:

rhatha_so@anantara.com

เบอร์ติดต่อ:

0625921721

ลงประกาศเมื่อ:

15 ก.ค. 68

Guest Experience Expert (GSA) - Khao Lak Marriott Beach Resort & Spa25113379

12-Jul-2025
Marriott International | 56504 - Takua Pa, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Expert25108013

4-Jul-2025
Luxury Hotels & Resorts (Thailand) Ltd. | 56441 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Room Controller Supervisor - Thai Speaking25107932

4-Jul-2025
JW Marriott | 56438 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Marriott


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Service Supervisor / Assistant Guest Service Supervisor

4-Jul-2025
Bauhinia Hotels Group Limited | 56473 - Sheung Wan, Central and Western District
This job post is more than 31 days old and may no longer be valid.

Bauhinia Hotels Group Limited


Job Description

Job Description:

  • Handle daily Front Desk operations, including check-in/out services and room change procedures, and ensure all data is entered completely into the hotel systems

  • Maintain cashier float and ensure accurate daily report of all cash received

  • Attend to guests' complaints, enquiries, and requests.

  • Work closely with the Housekeeping Department and the Engineering Department.  

Requirements

  • Minimum 5 years customer service experience, preferably in the hospitality industry

  • Good communication and social skills

  • Outgoing and able to work independently

  • Good command in both spoken & written English & Chinese

Benefit:

  • 8 days of rest days per month

  • Meal allowance

  • 12 days of paid annual leave

  • Medical insurance

  • Dental InsuranceEmployee discount on accommodations at Japanese group hotels

 

Guest Experience Expert25107800

2-Jul-2025
Marriott International | 56414 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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