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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
This challenging full time hands-on position is for you if you:
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
Hotel Supervisor - Front Desk |
13-Nov-2024 | |
| Pinnacle Suites Management Sdn Bhd | 44411 | - Senawang, Negeri Sembilan | |
1. Guest Services and Satisfaction
2. Staff Supervision and Development
3. Operations Management
4. Financial Management
5. Quality Assurance
6. Communication and Reporting
7. Crisis Management
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Duty Manager - M Hotel Singapore |
12-Nov-2024 |
| M Hotel Singapore | 44377 | - Anson, Central Region | |
Operations
• To assist with all departments when necessary
• To assume responsibility for the running of the Hotel in the absence of senior management
• To coordinate guests and staff during an emergency and have good knowledge of fire procedures
• To liaise well with all departments, ensuring that communication of the day’s activity is clear and understood
• To make sure that Company policy and the Vision are followed at all times
• To complete daily inspection and cleanliness of all hotel facilities
• To complete a full handover with the previous and following Duty Manager communicating directly where possible otherwise full details as appropriate in the DM file and email
Guest Services
• To liaise with guests and ensure a strong host presence at all times, passing relevant information onto staff especially specific requirements or arrangements
• To ensure that the standards of service in all areas meet the required levels
• To deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues to the FOM and colleagues in a constructive and clear manner
• To obtain feedback from guests and to use this to improve service
Senior Duty Manager |
12-Nov-2024 | |
| SSG Hotels Pte Ltd | 44334 | - Central Region | |
An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.
Marriott Hotels:
· Duxton Reserve Singapore, Autograph Collection
· Maxwell Reserve Singapore, Autograph Collection
· The Vagabond Club, a Tribute Portfolio Hotel
· The Serangoon Club, a Tribute Portfolio Hotel
Restaurants & Bars:
· Yellow Pot, Anouska's (Duxton Reserve)
· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
· GupShup (The Serangoon House)
Garcha Group Benefits:
· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates
· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
Essential Functions
Teamwork Skills:
Specific Job Knowledge, Skills and Abilities
The individual must possess the following knowledge, skills and abilities:
Duty Manager |
12-Nov-2024 | |
| WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 44363 | - Central Region | |
As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.
Job Descriptions
Job Requirements
Front Office Executive |
12-Nov-2024 | |
| WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 44364 | - Central Region | |
Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!
Responsibilities:
Requirements:
Manager - Front of House / Front Office |
12-Nov-2024 | |
| The Ritz-Carlton Millenia Singapore | 44365 | - Central Region | |
JOB SUMMARY
Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.
CANDIDATE PROFILE
Education and Experience
· High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
· 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in Rooms Department, or related professional area.
CORE WORK ACTIVITIES
Maintaining Front Office Goals
· Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
· Develops specific goals and plans to prioritize, organize, and accomplish your work.
· Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
· Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
· Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
· Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
· Maintains knowledge of room availability and rates and suggestively sells.
· Reviews previous night's no-shows and ensures appropriate billing.
· Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.
· Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.
Managing Front Office Team
· Supervises all areas of the Front Office.
· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
· Encourages and building mutual trust, respect, and cooperation among team members.
· Serving as a role model to demonstrate appropriate behaviors.
· Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
· Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
· Ensures staff is knowledgeable about rates, packages and promotions available.
· Ensures all cashiering procedures comply with accounting policies and standards.
Ensuring Exceptional Customer Service
· Provides services that are above and beyond for customer satisfaction and retention.
· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
· Responds to and handles guest problems and complaints.
· Sets a positive example for guest relations.
· Empowers employees to provide excellent customer service.
· Observes service behaviors of employees and provides feedback to individuals.
· Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
· Ensures employees understand customer service expectations and parameters.
· Interacts with guests to obtain feedback on product quality and service levels.
· Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
· Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.
· Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
· Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.
Managing Projects and Policies
· Implements the customer recognition/service program, communicating and ensuring the process.
· Supervises same day selling procedures to maximize room revenue and control property occupancy.
· Supervises daily shift operations and ensures compliance with all policies, standards and procedures.
· Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
· Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
· Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
· Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
· Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
· Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
· Participates in employee progressive discipline procedures.
Additional Responsibilities
· Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
· Analyzes information and evaluating results to choose the best solution and solve problems.
· Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
· Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Assistant Front Office Manager |
12-Nov-2024 | |
| MANGALA ESTATE BOUTIQUE RESORT | 44347 | - Gambang, Pahang | |
Mangala Estate Boutique Resort is a leading hospitality establishment dedicated to providing exceptional guest . We are currently seeking a dynamic and experienced Assistant Front Office Manager to support our Front Office Manager in overseeing all aspects of the department's operations.
Responsibilities:
Requirements:
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Front Desk [ Hotel Industry ] |
12-Nov-2024 |
| The Supreme HR Advisory Pte Ltd | 44373 | - Kallang, Central Region | |
Responsibilities:
Requirement:
Tan Man Ee Reg No: R22108289
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
Duty Manager |
12-Nov-2024 | |
| THE WESTIN SINGAPORE | 44362 | - Marina South, Central Region | |
Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.
As a Duty Manager, you will be tasked to:
Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.
Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
Hotel Front Office Executive |
12-Nov-2024 | |
| Hotel Royal Ltd | 44333 | - Newton, Central Region | |
JOB SCOPE
The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.
JOB RESPONSIBILITIES
1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.
2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.
3. Escort VIP guests to their rooms and show them the amenities within the rooms.
4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.
5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.
6. Provide concierge services to the guests during their stay with the Hotel.
JOB REQUIREMENTS
1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any
local training institutions.
2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.
3. Excellent customer service skills in handling large group check in and check out services.
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Hotel Duty Manager |
12-Nov-2024 |
| GP Hotel Management Pte. Ltd. | 44361 | - Singapore | |
If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.
We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.
With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.
Job Details (Here’s what you can expect!)
Responsibilities
Requirements
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Duty Manager (GCW) |
11-Nov-2024 |
| Grand Copthorne Waterfront Hotel Singapore | 44304 | - Central Region | |
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Front Office Executive (GCW) |
11-Nov-2024 |
| Grand Copthorne Waterfront Hotel Singapore | 44305 | - Central Region | |
Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.
Key responsibilities
Ideal requirements
Duty Manager |
11-Nov-2024 | |
| Worldwide Hotels Management (V) Pte Ltd | 44306 | - Central Region | |
Job Description
Job Requirements
Assistant Guest Experience Manager |
11-Nov-2024 | |
| RAFFLES SENTOSA SINGAPORE | 44309 | - Central Region | |
JOB SUMMARY
Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.
What you will be DOING:
• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.
• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,
• Extend warm and genuine greetings to all guests.
• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.
• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
• Maintain repeat guest history records and system effectively.
• Monitor the milestone programme and amenity history of guests
• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:
· Prepare guest welcome letters
· Ensure preferred amenities are placed prior guests arrival
· Attend to special requests by guests
· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests
· Prepare requisitions for amenities on a timely basis
· Ensure the entire range of services offered with the aim to maximum guest satisfaction
· Stay abreast of the events and activities in the city that are of interest to the guests.
· Supervise and coach the Guest Experience team.
· Conduct performance review for the Guest Experience team.
· Conduct on-the-job training for the team.
· Plan duty roster effectively and productively.
· Conduct daily shift briefing.
· Observe all brand/operating standards and/or LQA.
· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.
· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
· Perform any other duties and responsibilities that may be assigned.
Your experience and skills include:
· Diploma in Hospitality/Tourism or equivalent
· Minimum 5 years of relevant hospitality working experience appointment
· Strong human relations and influencing skills
· Strong communications (verbal and written), planning and coordination skills
· Ability to work independently and take initiative
· Strong time management skills
· Creative and resourceful
· Understand the needs of international luxury travellers
· Possess strong local hospitality market knowledge
· Flexible with working days and hours including weekends and public holidays
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Executive, Guest Service |
11-Nov-2024 |
| CapitaLand Group | 44316 | - Central Region | |
You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.
Responsibilities
You will:
Job Requirements
You have:
Front Of House |
11-Nov-2024 | |
| VJ FITNESS GLOBAL PTE. LTD. | 44317 | - Central Region | |
We are seeking enthusiastic, service-orientated and hard-working people with a love for health and fitness to join us as a Front Desk Team Member. This Front Desk Team Member must be able to work weekday mornings from 7am to 1.30pm, or weekday evenings from 5.30pm to 9.30pm, or weekends from 8.30am to 5.30pm.
You will be the first point of contact for our members, responding speedily to all customer issues. The responsibilities and duties of this position described here are representative of those a Front Desk Team Member. This is not a comprehensive list and other duties may be assigned.
Roles:- Enrolling customers and showing new customers around the studio - Maintaining cleanliness of studio room, common areas, front desk, lockers, shelves, hallway, toilet and changing room - Maintain product knowledge - Maintaining positive attitude and take initiative
Requirements:
- Min. GCE N/O Levels certificate
- Able to commit 3-4 shifts per week
- must be able to multi-task within a fast-paced environment
- excellent communication and problem solving skills
- Must have a positive and can-do attitude
- Must have a sense of humor
- Must be friendly but yet professional when dealing with customers
- Must be able to kneel and bend during shifts
Required work experience:
- No work experience required
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Front of House Assistant |
11-Nov-2024 |
| The Platform Collective Pte. Ltd | 44315 | - Downtown Tanjong Pagar, Central Region | |
Key Responsibilities:
1. Customer Service:
2. Reception Management:
3. Coordination and Communication:
4. Reservations and Bookings:
5. Administrative Duties:
Requirements:
Personal Attributes:
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Assistant Front Office Manager |
11-Nov-2024 |
| Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group) | 44285 | - Genting Highlands, Pahang | |
To perform all desk related functions including guests’ movements not limited to check in, check out, rooming the guest on arrival. They are not confined 8 hours behind the desks but going out of the confinement and extending the service where needed. Not forgetting in making room reservation, activities and transfer. Also, to ensure the smooth flow of all activities that is happening in the property.
Your responsibilities will be:
Quality Assurance / Guest Services
Communication
Operations
To be eligible for this role, you will require:
Front Office Assistant |
11-Nov-2024 | |
| Klang Histana Hotel Sdn Bhd | 44287 | - Klang, Selangor | |
As a Front Office Assistant, you will play a vital role in ensuring every guest has a memorable stay. Your responsibilities will include:
Front Office Assistant |
11-Nov-2024 | |
| UTM HOLDINGS SDN BHD | 44288 | - Kuala Lumpur | |
About the role
UTM HOLDINGS SDN BHD is seeking a motivated and customer-oriented Front Office Assistant to join our team in Kuala Lumpur. This is a contract position that will be responsible for providing exceptional customer service and administrative support to our front-of-house Family Entertainment Studio and Poolside Cafe operations/Hotel
What you'll be doing
A Front Office Assistant plays a crucial role in creating a positive first impression for visitors and providing essential support to ensure the efficient operation of the office or organization. Adaptability, strong communication skills, attention to detail, and a customer-focused approach are essential for success in this role.
What we're looking for
What we offer
At UTM HOLDINGS SDN BHD, we are committed to providing a supportive and rewarding work environment. As a Front Office Assistant, you can expect:
About us
UTM HOLDINGS SDN BHD is a leading hospitality group with a diverse portfolio of hotels and resorts in Malaysia. Our mission is to provide exceptional experiences for our guests, and we are committed to creating a positive and inclusive work environment for our employees. Join our team and be a part of our ongoing success story.
Apply now to become our next Front Office Assistant!
Front Office Assistant |
11-Nov-2024 | |
| Permai Rainforest Resort | 44289 | - Kuching, Sarawak | |
We are seeking a Front Office Assistant to join our team and be the welcoming face of our organization.
Key Responsibilities:
Job Requirements:
Duty Manager24194477 |
11-Nov-2024 | |
| Sheraton Kuching Hotel | 44286 | - Kuching, Sarawak | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
• Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
• Empowers associates to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures associates understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
• Participates as needed in the investigation of associate and guest accidents.
• Observes service behaviors of associates and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures associates are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Service Assistant |
11-Nov-2024 |
| Samudera Indonesia | 44290 | - Kuta, Bali | |
Requirements:
Kuta, Badung
Send your resume to:
antonius.trihatno@ista.id, mahda@ista.id, hc@ista.id
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Guest Services Executive |
11-Nov-2024 |
| Studio M Hotel Singapore | 44307 | - Robertson Quay, Central Region | |
Job Description
Guest Relations Supervisor |
11-Nov-2024 | |
| Shangri-La Singapore | 44276 | - Sentosa, Central Region | |
Shangri-La Rasa Sentosa, Singapore
At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.
We are looking for a Guest Relations Supervisor to join our team!
As a Guest Relations Supervisor, we rely on you to:
We are looking for someone who:
If you are the right person, what are you waiting for? Click the apply button now!
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Executive, Guest Service (lyf) |
11-Nov-2024 |
| CapitaLand Group | 44308 | - Singapore | |
Job Title – lyf Guard (Guest Service Executive)
You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).
Responsibilities
2. Ensure operational efficiency by:
3. Create an inclusive and collaborative community by:
Job Requirements
You are:
Employability Partner: NTUC’s e2i (Employment and Employability Institute)
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Assistant Manager, Front Office (Orchard Cluster) |
10-Nov-2024 |
| Far East Organization | 44270 | - Downtown Core, Central Region | |
Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
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Senior/ Guest Service Assistant (Village Cluster) |
10-Nov-2024 |
| Far East Organization | 44271 | - Katong, Central Region | |
Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
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Guest Service Executive (5 days/Shift) - S$2700 (ID: 657007) |
9-Nov-2024 |
| PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) | 44214 | - Central Region | |
Job Responsibilities
Job Requirements
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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Executive, Guest Service |
9-Nov-2024 | |
| CapitaLand Group | 44215 | - Central Region | |
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
You will:
Benefits
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
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Assistant Manager, Front Office (Village Hotel Changi) |
9-Nov-2024 |
| Far East Organization | 44238 | - Changi, East Region | |
Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Front Office |
9-Nov-2024 | |
| Scoot Rental | 44231 | - Kuta, Bali | |
Front Office
Responsibilities:
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Qualification :
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
Front Office |
9-Nov-2024 | |
| Cv Mitra Pratama | 44232 | - Kuta, Bali | |
Front Office
Responsibilities:
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Qualification :
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
FRONT OFFICE |
8-Nov-2024 | |
| Parklife Family Hub Bali | 44180 | - Badung, Bali | |
Responsibilities:
Greet and welcome guests
Answering and screening calls, messages from guests
Scheduling guests appointments
Requirements
Minimum 1 year of experience in a similar capacity
Excellent reading, writing and oral proficiency in English language
Excellent interpersonal and communication skills.
Benefit
UMK, BPJS Kesehatan, BPJS Ketenagakerjaan, Monthly variable service
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Front Desk Supervisor |
8-Nov-2024 |
| REDTOP Hotel & Convention Center | 44179 | - Central Jakarta, Jakarta | |
Duty Manager |
8-Nov-2024 | |
| THE OUTPOST HOTEL SENTOSA | 44148 | - Central Region | |
Responsibilities:
Requirements:
Duty Manager |
8-Nov-2024 | |
| OASIA RESORT SENTOSA | 44149 | - Central Region | |
Job Expectations
Requirements
Duty Manager |
8-Nov-2024 | |
| CapitaLand Group | 44151 | - Central Region | |
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Manage front office operations
Drive service and operational excellence
Manage operational risks
Manage human resources, finance and report management
Benefits
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Guest Relation Executive |
8-Nov-2024 | |
| STRAC PTE. LTD. | 44163 | - Central Region | |
Hiring for Host/Hostess for several concepts in Singapore
Introduction
A renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in December 2024 will offer an elevated dining experience that marries traditional techniques with a sophisticated atmosphere.
We are looking for a dedicated Guest Relations Executive to be the welcoming face of our restaurant and deliver an outstanding guest experience from the moment of reservation to departure.
Key Responsibilities:
Qualifications:
Perks:
If you’re excited to welcome guests with genuine hospitality and be part of an exceptional dining experience, we would love to hear from you!
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Front Office Manager |
8-Nov-2024 |
| Dao by Dorsett AMTD Singapore | 44190 | - Downtown Tanjong Pagar, Central Region | |
SUMMARY:
Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times
Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing
resources.
Assists in the daily maintenance of room inventory status to achieve optimal levels of
revenues while maintaining high levels of guest expectations.
To be highly visible throughout the operation in guest contact areas.
Checks the accuracy and transmission of reports and cooperates with Sales and Marketing
in planning forecasts.
DUTIES & RESPONSIBILITIES:
Responsible for greeting and fond farewell for VIP and special attention guests.
Oversee front desk operations and ensure client receives 100% satisfaction
Resolve guest complains in a timely manner and respond on time to any complaints
Participate in interacting with guests and ensuring that shift duties are handled by front desk
employees
Handling of guest security and creating functional emergency procedures.
Ensures that all associates under Front Office department have updated job descriptions,
appraisals and are given clear development opportunity guidelines.
In coordination with the Human Resources Department, ensures that Front Office associates
undergo adequate training and that it is carried out in their day-to-day activities.
Produces all department budgets and develops strategies to ensure they are achieved.
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Duty Manager |
8-Nov-2024 |
| Katong Holdings Pte Ltd | 44191 | - Katong, Central Region | |
At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.
At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.
Join us as a Guest Services Leader in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
People:
Qualifications and requirements
Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.
In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.
Front Office Assistant |
8-Nov-2024 | |
| Private Advertiser | 44176 | - Kuala Lumpur | |
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Front Office Executive/Assistant (Mandarin Speaking, Nirvana 2 KL) |
8-Nov-2024 |
| Nirvana KL Berhad | 44178 | - Kuala Lumpur | |
~~5 Star International Hotel Alike Working Environment~~
About the role
Nirvana KL Berhad is seeking a talented Front Office Executive/Assistant to join our dynamic team at our Nirvana 2 location in Kuala Lumpur. In this pivotal role, you will be the first point of contact for our customers and visitors, ensuring a seamless and welcoming experience from the moment they walk through our doors. If you thrive in a fast-paced environment and enjoy providing exceptional service, this is the perfect opportunity for you.
What you'll be doing
What we're looking for
What we offer
At Nirvana KL Berhad, we are committed to creating a rewarding and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
Guest Relations Supervisor |
8-Nov-2024 | |
| Shangri-La's Boracay Resort & Spa | 44147 | - Malay, Aklan | |
Shangri-La Boracay
Located in the country’s premier beach destination, Shangri-La’s Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.
DUTIES:
Performs check-ins and check-outs efficiently.Performs cashiering functions efficiently.Handles all guests’ request or enquires promptly and efficiently.
REQUIREMENTS:
***Compensation and Benefits: Local Package is offered.
Assistant Front Office Manager - Four Points by Sheraton Boracay24191884 |
8-Nov-2024 | |
| Four Points by Sheraton Boracay | 44181 | - Malay, Aklan | |
POSITION SUMMARY
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Duty Manager24192571 |
8-Nov-2024 | |
| Courtyard by Marriott Melaka | 44177 | - Melaka, Melaka | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Supporting Profitability Goals
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Managing the Guest Experience
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Empowers employees to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures employees understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
Assisting Human Resources Activities
• Participates as needed in the investigation of employee and guest accidents.
• Observes service behaviors of employees and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures employees are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Front Office Executive |
8-Nov-2024 |
| Sheraton Towers Singapore Hotel | 44193 | - Newton Circus, Central Region | |
• Be well versed in operation of Front Office System (Galaxy/ Lightspeed).
• Create, amend or cancel room reservations for guests, including group arrivals.
• Pre-assign rooms and monitor on departures.
• Coordinate with Housekeeping for the assignment and preparation of rooms for guest arrivals.
• Perform check-in and checkout functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in-room registration, if required.
• Re-confirm mode of payment and establish credit with guests, especially in the extension of stay.
• Assign the requested room type and perform room move according to guest requests.
• Upsell higher categories of rooms / introduce Instant Award to guests to increase hotel revenue.
• Obtain guest particulars and update them, including guest preferences, in guest history.
• Perform foreign currency exchange in an accurate manner in accordance to hotel policies and procedures.
• Post mini-bar charges to guest folios for any last-minute consumption by guests upon departure.
• Post room charges for early check-in, late departures or for discrepancies in room rates.
• Post rebates for room charges, mini-bar consumption and other disputes claimed by guests, which have been agreed/ instructed by the Duty Manager.
• Coordinate with Banquet, Catering, Sales, Rooms Reservation and Credit departments for the updating or amendment of billing instructions.
• Perform cashier closure and any other cashiering duties.
• Perform pre-night audit functions.
• Follow-up on tasks and all outstanding matters to ensure that outstanding matters are resolved timely and according to guest requests.
• Provide information on Marriott Bonvoy programme.
• Enrol guests to the Marriott Bonvoy programme of the hotel.
• Assist guests with the preparation and updating of room keys.
• Extend warm welcome and provide directions and information to guests while at the lobby.
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Guest Relations Executive (Front Office) |
8-Nov-2024 |
| Four Seasons Hotel Singapore | 44192 | - Orchard, Central Region | |
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore
About the role:
Guest Relations Executive, Front Office
The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:
What you bring:
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
Schedule & Hours:
This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.
Front of House |
8-Nov-2024 | |
| Spark Culinary Concepts Inc | 44182 | - Pasig City, Metro Manila | |
Front of House (FOH) are dedicated to delivering exceptional customer service by performing a variety of tasks, including order-taking, serving, cashiering, and clearing tables. They play a key role in ensuring a positive and memorable dining experience for our guests by maintaining a clean and organized environment, accurately processing transactions, and efficiently delivering food and beverages.
Key Responsibilities:
Order Taking:
Serving:
Cashiering:
Clearing and Resetting:
Skills Required:
Availability:
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